NASDAQ:CDK CDK Global Q1 2022 Earnings Report CDK Global EPS ResultsActual EPS$0.77Consensus EPS $0.67Beat/MissBeat by +$0.10One Year Ago EPS$0.74CDK Global Revenue ResultsActual Revenue$440.00 millionExpected Revenue$441.05 millionBeat/MissMissed by -$1.05 millionYoY Revenue GrowthN/ACDK Global Announcement DetailsQuarterQ1 2022Date11/1/2021TimeAfter Market ClosesConference Call DateMonday, November 1, 2021Conference Call Time8:00PM ETConference Call ResourcesConference Call AudioConference Call TranscriptSlide DeckPress Release (8-K)Quarterly Report (10-Q)Company ProfileSlide DeckFull Screen Slide DeckPowered by CDK Global Q1 2022 Earnings Call TranscriptProvided by QuartrNovember 1, 2021 ShareLink copied to clipboard.There are 10 speakers on the call. Operator00:00:00Thank you Speaker 100:00:00for standing by, and welcome to the Q1 2022 CDK Global Inc. Earnings Conference Call. At this time, all participants are in a listen only mode. After the speakers' presentation, there will be a question and answer session. As a reminder, today's conference call is being recorded. Speaker 100:00:20I would now like to turn the conference over to your host, Mr. Ruben Gallegos, Vice President, Investor Relations. Please go ahead, sir. Speaker 200:00:34Thank you, and good afternoon. I'd like to welcome you to our Q1 fiscal 'twenty two earnings call. Joining me on today's call are CEO, Brian Krzanich Chief Operating Officer, Joe Tauges and our CFO, Eric Guerin. Following their prepared remarks, we'll be taking questions. Our earnings press release was issued after the close of the market today and is posted on our Investor Relations website at investors. Speaker 200:01:01Cdkglobal.com, This call is being simultaneously webcast. In addition, our website includes an updated Excel schedule, a supplemental financial information And a copy of our results presentation that we will be referencing during our prepared remarks. Throughout today's call, we will be discussing our continuing operations only, which do not include the international business results, which are presented as discontinued operations. Unless otherwise noted, all references to financial amounts during our call are on a non GAAP adjusted basis. Reconciliations of adjusted amounts to the most directly comparable GAAP amounts Are included in this afternoon's press release. Speaker 200:01:49Please also note that our growth percentages refer to the year over year change I would like to remind everyone that remarks made during this call may contain forward looking statements. These statements involve risks and uncertainties as further detailed in our filings with the SEC, which could cause actual results to differ materially from those mentioned in the forward looking statements. With that, it's my pleasure to turn the call over to Brian. Speaker 300:02:21Thank you, Ruben, and thanks to everyone for joining the call today. CDK is off to a strong start to fiscal 2022 With revenue growth of 6%, EBITDA of $170,000,000 and EPS of $0.77 per share. I'm pleased with these results, which met our expectations despite a modest slowdown in the transactions business driven by inventory shortages in the auto market. Joe and Eric will give more color on the customer environment and financial performance in a few minutes. Our ability to excel in 2022 demonstrates that CDK has become a fundamentally different company It was just a few years ago. Speaker 300:03:08We've been focused on making investments that strengthen our core business, including significant improvements to our Customer service and technology. We've been steadily transforming ourselves into the market leading strategic software partner for the automotive industry. And we're connecting the industry end to end and creating a digital, modern retailing process that rivals what anyone else can bring to the market. And we're seeing the benefits of those investments with strong Net Promoter Scores up 30 points since 2019 And 11 straight quarters of DMS site growth. And the improvement in these underlying metrics is now more visible in our financial results, With notable growth in core business. Speaker 300:03:57This improvement in the core business has given us an opportunity to collaborate with dealers And OEMs to drive the ongoing transformation of the automotive retail industry. Last month, We hosted CDK Connect, a customer focused industry event that highlighted our recent technology wins. We are pleased to have the opportunity to bring together dealers, OEMs and software developers and share the latest technical advances we made at CDK. At the event, we demonstrated exciting new advancements in a variety of workflows, including service and back office functions. Joe will go into more detail, but I especially want to highlight that we've completed our 100 day plan to integrate Roadster to our core systems, including ELE to CRM. Speaker 300:04:51And the result is an end to end digital workflow that drives High consumer satisfaction, while also enabling improved efficiency in the dealership. We accomplished much of this by leveraging our investments in the Fortellis platform. The modern API Fortellus, the Fortellis accelerates interconnection within the industry ecosystem at a pace that isn't possible on legacy platforms. Without the new capabilities we've built, the Roadster integration would have taken 2 to 3 times longer to complete. It's the key to providing more innovation to our customers, both from CDK and from independent software vendors We continue to add applications to the platform. Speaker 300:05:39We now have more than 75 applications live on Fortellis And generated more than 100,000,000 transactions in this quarter alone. Exciting applications like predictive service And CDK One Pay leverage this platform to introduce and innovate around new capabilities that are solving real problems for our We expect growth and innovation to continue in the quarters to come. We're pleased To announce our acquisition of Salty in the quarter. Now as I mentioned, we are bringing all the technology together to allow dealers to deliver a frictionless process for consumers in purchasing their vehicles, whether they want to complete the transaction from their living room Or start research at home and then visit the dealership, truly delivering a seamless omnichannel experience. But we're not stopping there. Speaker 300:06:39Our vision is to create an integrated experience for all aspects of car buying and owning. This begins with our entrance into insurance space with the acquisition of Salty. Our dealers deliver millions of new and used vehicles each year, And every one of those vehicles needs insurance. Salte leverages data and innovative technology to integrate insurance offerings Into a dealer's existing process, opening an entirely new TAM of approximately $1,000,000,000 for both dealers and CDK. Dealers are excited by the opportunity, and I'm pleased to welcome Salty's team to the CDK family. Speaker 300:07:25While we're excited about our work for the dealer body, we continue to believe CDK is well positioned to serve as a bridge between the dealers And OEM, a massive amount of data passes through CDK systems daily. Our ability to help our customers unlock the power of This data using Neuron is enormously valuable to both OEMs and dealers as it provides Critically important insights that help improve vehicle performance and quality of service. CBK's position at the intersection of data flow across the industry allows us to develop solutions that benefit the broader ecosystem. And we're working on a number of initiatives on this front. CDK is uniquely suited To safely and securely provide access to these solutions through branded and white label applications. Speaker 300:08:24In the last quarter, we've worked with a select group of OEMs to ramp up real time inventory reporting. We also signed a data sharing agreement with 1 major OEM, covering build data and continue to grow access Connected vehicle data with a number of OEMs via Fortellis. And this data will help us offer new and improved products to our dealers Help them sell and service more vehicles. To summarize, CDK has pivoted its business dramatically in recent years, Uniquely positioned at the heart of the automotive ecosystem to connect our industry. And through our technology, we unite dealership employees, Dealer locations, software developers and OEMs, improving their business efficiency, While enhancing consumer experiences, it's through these connections that we can share expertise And facilitate collaboration for the benefit of everyone. Speaker 300:09:26Now before I pass things over to Joe, I'd like to thank our employees, our customers and our partners for helping get our fiscal year off to such a great start. We're pleased with the accelerating growth in the core business and our positioning for the remainder of 2022. And so now, I'll turn it over to Joe for the business highlights. Speaker 400:09:48Thanks, Brian, and welcome, everyone, to the call. As Brian said, we are excited about CDK's outlook for 2022 and the strong start we have had versus the plan we set for the year. We are pleased with the uptick in customer adoption of Roadster that began following the completion of the technical integration into the platform in September. Our underlying metrics and financial results show that our focus on service and technology is working for our customers. I'll go into some of the underlying customer metrics in a few minutes. Speaker 400:10:24But first, as we have for the last several quarters, We've included a few charts with data we are seeing in the automotive industry. We also provided a few slides that cover market trends, How we are positioned to lead the creation of a unified digital buying experience for dealerships and the platform architecture we have built In support of this vision. Overall, the industry is holding up reasonably well, but auto inventories are at record lows. Our data reflects these conditions with a modest reduction in sales and credit transactions per dealership. As B. Speaker 400:11:02K. Mentioned, we saw associated headwinds in our transactions business driven by these inventory challenges and believe the trend could continue throughout the remainder of the fiscal year. We will continue to monitor this space closely. On the flip side, Lower inventories have increased realized prices, so dealer profits have been resilient. Dealership consolidation continued last quarter With several very large deals announced in recent months, CDK has been a net beneficiary of this consolidation, Which we expect to continue in coming quarters. Speaker 400:11:38We believe that some of this consolidation is happening as a response To the challenges from the rapidly changing retail sales environment, where automotive customers are seeking a smooth digital buying experience, they found in other Dealers will have to reach an economy of scale that allows them to make necessary investments to enable this type of digital for customers in all 50 states. We believe we are the only option available with an end to end solution that can enable this vision. Now, I'll turn to some of our highlights for the quarter. The combination of consolidation, Strong sales efforts driving competitive wins and continued healthy retention have resulted in notable site growth in Q1. Auto sites were up 1.6% and reached the highest level since 2017, And while adjacencies sites grew 4% and hit another all time high. Speaker 400:12:43We had continued strength in winning business with all those sites That have more than 5 to 10 locations with 3 competitive wins in the quarter. Revenue per site grew to record levels for both auto and adjacencies. Auto revenue per site grew 7% With two points of growth contributed by the Roadster acquisition, revenue per site benefited from higher application penetration. Revenue from 3 plus site dealers was up double digits with 2 points growth attributable to Roadster, While revenue from 1 to 2 site dealers fell slightly, adjacencies revenue per site was strong, growing 7%. We had notable sales wins across our strategic applications, with particular adoption of ELEAD, CDK Service, .Cloud and Cloud Connect. Speaker 400:13:39Highlights include wins in 25 plus site groups For both Roadster and CDK service. And the new universal product team that we discussed last quarter is gaining traction with ELEAD And now Roadster in non CDK DMS sites. Earlier, Brian mentioned our CDK Connect event last month, Where we were able to lay out our vision and share key initiatives to our customers and partners. We touch every part of the automotive retail ecosystem and we work with all stakeholders. Our software is used in some fashion More than 12,000 dealerships, this level of engagement is a tremendous asset. Speaker 400:14:26At this event, We highlighted the Roadster integrations that now allow for the total digitization of the sales process. This provides a modern, flexible buying experience that meets the needs of a wide variety of consumers. It also improves the efficiency in the dealership by capturing and sharing data across a variety of tools used to optimize the selling process. We have also merged our Roadster ELEAD engineering teams, which will enable us to build a continuous purchasing workflow, Which will allow our customers to target transaction times below 1 hour. Our customers are excited by this seamless solution And the potential for significant efficiency improvements in their sales process. Speaker 400:15:16CDK Connect also highlighted new tools That targets specific revenue and cost opportunities using the power of data and improved workflows. Predictive service, leveraging the Neuron platform can drive increased service revenue opportunities by helping technicians Efficiently analyze a vehicle's service needs and our new accounting workflow can simplify back office functions Within the dealership to enhance productivity. We will continue to roll out new capabilities in the coming quarters that will make a difference for our customers. And our acquisition of Salty opens a new opportunity for the CDK and dealers and shows how the new CDK is helping dealers navigate a changing marketplace and build new profit pools. By rethinking the consumer journey altogether, We can help consumers accomplish more through dealers, significantly deepening the relationship and increasing customer lifetime value. Speaker 400:16:18Insurance is one of the most obvious parts of the car buying process that is ripe for disruption and we're helping dealers become the disruptor for a change. As Brian mentioned, Salty opens a large new total addressable market for both dealers and CDK. Saute combines data, technology and process integration to streamline the insurance quote process that fits seamlessly into the vehicle sales process. An integrated process and a strong panel of insurance partners maximizes the chance that customers will accept the quote And ultimately, buying new insurance. Commissions on insurance originations and renewals will, Over time, both a strong recurring revenue stream for both CDK and dealers. Speaker 400:17:08To conclude, I'm proud of the progress we've made over my years at CDK and how we are positioned for 2022. Investments in technology and service have strengthened our core business and allowed us to pivot the opportunities to add more value to dealers and OEMs. I'll now turn it over to Eric for the financial results. Speaker 500:17:32Thanks, Joe, and good afternoon, everyone. As Brian and Joe mentioned, we had a nice start in 2022 that puts us on track for the year. Let me start by walking you through our Q1 results before Discussing the outlook for the remainder of 2022. I'd like to remind everyone that results are for continuing operations only and do not include the international business, which is presented as discontinued operations. 1st quarter revenue It was $440,000,000 up 6% versus last year. Speaker 500:18:04Revenue includes $10,000,000 from acquisitions. Core revenue growth, excluding the impact of the acquisitions, was 4%. Subscription revenue was 345,000,000 Up 7% from 2021. This reflects growth in core DMS and applications and the impact of acquisitions, Partially offset by the impact of ASC 842 lease accounting, which shifts a portion of revenues from certain products out of subscription Transaction revenue was $43,000,000 down 3% versus 2021, Driven by lower vehicle registrations revenue as vehicle sales were impacted by supply chain disruptions. Other revenue was $52,000,000 up 14% Reflecting higher hardware sales and revenue timing under ASC 842 lease accounting standards. Speaker 500:18:58Now turning to earnings. 1st quarter EBITDA grew 2% to $170,000,000 Higher EBITDA was driven by income on higher revenue, Partially offset by higher employee costs for investment related headcount increases and the impact of annual merit compensation increases, which took effect in the quarter. Travel and entertainment expenses were also higher. Our effective tax rate was 23.9% in the quarter. In the period benefited from a one time net tax benefit from the expiration of statute of limitations related to certain international transfer pricing matters. Speaker 500:19:36Earnings per share for the quarter rose 22% to Speaker 200:19:390 point Speaker 500:19:3977 dollars primarily reflecting reduced interest expense Driven by debt reduction and the lower tax rate in the quarter. Free cash flow was $44,000,000 down from $72,000,000 last year. Higher incentive compensation payments in 2022 contributed to the reduction in free cash flow. We paid dividends of $18,000,000 in the quarter and we also repurchased $88,000,000 of our common stock, Bringing us to $100,000,000 of repurchases since we restarted the program late last year. We continue to expect to repurchase $200,000,000 to $250,000,000 of stock by the end of fiscal 2022. Speaker 500:20:24Our balance sheet remains strong With net debt to adjusted EBITDA at 2.3x, still slightly below our target of 2.5x to 3x, We expect to get back into the target range next quarter when our financials reflect the closing of the Salty acquisition as well as additional expected share repurchases. Now turning to guidance. We are maintaining our fiscal 2022 guidance with revenue of $1,780,000,000 to $1,820,000,000 EBITDA of $655,000,000 to $685,000,000 and EPS of $2.70 to $2.90 And an effective tax rate of 25.5 percent to 26.5 percent. As Brian and Joe mentioned, We do see headwinds in the transaction business based on lower dealer inventories, but we expect to offset the impact with solid performance in the remainder of the business, Including ongoing contributions from Roadster. With respect to quarterly growth cadence, similar to last year, we expect revenue to be flat to We are slightly lower sequentially in Q2 compared to Q1 with the normal seasonal slowdown in the transaction revenue before we see revenue acceleration in the second half. Speaker 500:21:39Similar to Q1, year over year EBITDA growth will remain muted in Q2 as cost savings initiatives in 2020 Create more difficult comparisons for the first half of twenty twenty two before an expected second half acceleration. In summary, We had a solid start to the year and are on track to meet our financial targets, while continuing to invest to support our customers and drive innovation. I'm proud of the execution in Q1 and look forward to accelerating growth as we move through 2022. Thank you. Speaker 100:22:28Our first question comes from Matt Pfau of William Blair. Your line is open. Speaker 600:22:34Hey, guys. Thanks for taking my questions. Wanted to first ask on the commentary around the transactional component. So, I mean, the supply chain challenges have been out there for a while. Are they just sort of worsening Relative to what you expected on the last earnings call and then when you think about The remainder of your fiscal 2022, are you expecting improvements in terms of inventory levels? Speaker 600:23:04Or Are you sort of thinking that we're going to be about the same as what you saw in the Q1? Speaker 300:23:13So this is Brian. I can start and then I'll let Eric and Joe Boysen. First, you should just remember like roughly 10 ish percent, maybe even a little bit less Of our business is transaction oriented, mostly around things like registrations and credit Checks and so whether you're selling a new or used card, you still have many of those types of transactions. So we saw a slight decrease, But less than what you saw. So we saw like 2% to 3% decrease in transactions, whereas I think if you looked at Sales of new cars and all, it's down quite a bit more than that, beyond 10% 10% to 15%. Speaker 300:24:01We don't see that really changing as we go through the rest of at least this fiscal year. We think Both will kind of stay where they're at. I don't see inventories at the dealerships getting a lot better. And if you listen to the OEM Calls that have happened so far, they're not seeing it either. And Our relative rate of impact by transaction shouldn't change abruptly as we go through the year either. Speaker 300:24:35Joe or Eric, do you need to go? Speaker 700:24:37Yes. The only thing I would add is, we've spent a lot of time, Matt, around data collection. And if you look at Slide 17 in our posted earnings presentation, it actually shows you the month by month trend. The month of September got quite a bit worse for the automotive market at large. So if you say over 50% of vehicle sales go through our Software in our system, so collecting that data, looking at it, September was as low as what you saw during COVID shutdown. Speaker 700:25:08And so Like Brian said, our business model is very resilient and performing quite well. With all that said and dealers are managing it well, but certainly Continues to be a headwind. Speaker 600:25:24Understood. Got it. So the offset to that then, obviously, It seems like the subscription side of your business has maybe been performing a bit ahead of your expectations. Any areas specifically You would call out that have been better so far than what you expected? Speaker 300:25:42Yes. I mean, I think in general, Again, if you look at our revenue per site, it's continued to increase now. And a lot of that, there's ELEAD, service, both of those 2 are really the big drivers, the bigger drivers of That revenue per site and our overall growth. That end, we just continued there's 2 other factors that have gone probably a little bit better than what we As anticipated originally, which is just new DMS sales continues to go well And then our retention. So, our retention is at the highest level on the I can remember At between 96%, 97%. Speaker 300:26:34So the whole work we've done on NPS scores, customer Satisfaction, improving our products, all of that's paying off in phenomenal retention. And that Has actually continued to be a little bit better than we even forecast. I think we're always a little paranoid Per se of making sure that we're always cautious and always trying to support the customer better. And so we probably forecasted a little bit lower, But it's continued to do well as well. So those two products and then just overall retention and new DMS Acquisitions. Speaker 600:27:16That's great. Speaker 100:27:17Thank you. Speaker 600:27:17I'll pass it along. Thanks, guys. Speaker 300:27:20Thank you. Speaker 100:27:21Thank you. Our next question comes from Gary Prestopino of Barrington Research. Your line is open. Speaker 800:27:27Hey, good afternoon, everyone. Hey, Joe. Can you go through some of those statistics that you cited? You said let me just repeat it. At 5 to 10 point locations, dealerships, you had 3 competitive wins. Speaker 800:27:45Is that correct? Speaker 700:27:48Yes. So we overall hi, Gary. Overall, we saw a very good order continuing the trend of what we've seen, which is Progress in winning competitive sales across the spectrum, but especially in those larger, more complex Multi dealer sites. And as Brian just talked about and the comment to Matt, we are just Excited about the subscription growth acceleration. When you look at site growth, we're at 1.6% growth this quarter and we just You need to see really good momentum there. Speaker 700:28:24And, after you look at revenue per site and applications and you could see the wins and the installs. Our installs were up over 50% for the DMS year over year Q1 over Q1. So we're seeing a lot of good momentum Continuing to pick up in the core subscription part of our business. Speaker 800:28:42Okay. And then and that's all great news. And then the Revenue per site was up 7% and then revenue in 3 point plus sites was double digits, up double digits. Is that correct? Speaker 700:28:56Yes, that's correct. Speaker 800:28:58Okay. And then just with Fortilis, You had a 600% increase in transactions and you have 30 applications that are now integrated into Fortellis. Is that correct? Speaker 700:29:17That is correct. Speaker 300:29:19Yes, that's correct. Speaker 800:29:21Okay. I know that Everybody is trying to get an idea of what that is going to impact, how that's going to impact your revenue. But Is having Fortilis there and having those integrated into Fortilis, that has to make it a lot easier to sell The layered applications for the dealerships, because doesn't every dealership have access to Fortilis and therefore It becomes one point of connection to get to all of these apps. Is that a correct statement or understanding of how Fortellis works? Speaker 300:29:59Yes and no. So, Strathellis is an API layer that allows as we create APIs Off our own DMS or off eLEAD or off Roadster or other applications allows data to move in and out And oftentimes have some form of algorithm or calculation processed against it. And then it also allows third parties to Post those same their APIs. So maybe you build an insurance app or parts inventory management Application or whatever, if you want to be able to move data in and out of a dealership, you can do that. And then car dealers can write, can pull data Through those APIs and calculate what they're selling on a per day, per user, per whatever basis. Speaker 300:30:55So it doesn't necessarily allow you if you're a dealer and you want to download or you want to install our Service application. Fortellis doesn't necessarily help you do that. What it does do though is that It enhances the value of our service application because there will be APIs that you can access, at a low or no cost That allows you to look at your parts inventory, the amount of work that went through each bay, things like that, that they use then to understand their business Got it. The way we make money, I just want to make sure we get to that because that's always the root of the questions Wait, what is this thing doing and why how is it adding value? There's really a few ways we add value and make money In Fortellis, it is not a replacement for the old 3PA fees and things like that. Speaker 300:31:54It is actually a completely different way to think about how data moves within our Most of the applications are free. There are some like our service API that Xtime uses and COX, for example, if somebody uses Xtime in our DMS, there is quite a bit of Calculation and management that we do on our end of the data that flows in and out of the DMS, and we charge for those types of APIs. And then The thing that I really want you to understand is Joe mentioned in his statements that we met all of our 100 day Integrations of Roadster. And if you look at Salty, we've already integrated much of the Salty application Into our software and our ability to really enhance what Salte can do, all of that's done because of the power of Fortellis And the strength of those APIs. So it's allowing us to accelerate these acquisitions and these new businesses. Speaker 300:33:03And those new businesses could be through acquisition. I could also list you a host of partnerships like CDK, One Pay, With Global Payments. And we have several others in the works where those APIs and that whole Fortellis platform allows us to do that quite quickly, Quite efficiently and then allows us to make money that way. Those I actually believe are going to be worth way more Then the transaction fees that we do get out of the data flow, that will still happen, but like these Integrations and the ability to partner at a much quicker level is going to be worth quite a bit more over the time period. Speaker 700:33:52If I then just could add a couple of comments, BK, to add to what you had said. Gary, we often talk about Yes, the competitive landscape. And if you look at what we're doing versus what others are doing, others are taking a very new competitors come into the space, take a very OEM centric view of the world and create this walled gardens approach, which has consequences for dealers who want flexibility. And so the part that's so important with Fortellis, as Brian was saying, is just our open and agnostic approach is resonating With dealers to encompass into an experience that puts the consumer at the heart of it rather than have to have them Pick or if you will be part of sort of a more silo technology approach. Speaker 800:34:40Okay. Thank you. Speaker 100:34:44Thank you. Our next question comes from Ian Zaffino of Oppenheimer. Your line is open. Operator00:34:49Okay. Hey, guys. Hey, Vince. Speaker 100:34:54Can you tell me what Operator00:34:55the dealer count did For the under 3 dealers, was that up, down and flat? Speaker 700:35:04It is, I'll go. So it's largely stabilized. It's down slightly. I would tell you It's at or a bit better than I think what we see the market performing at. Certainly, when you look year over year, you see it down a bit, largely due to Out of business sites were just general consolidation. Speaker 700:35:25And then secondly, when you look at it sequentially, the business is largely flattened. Operator00:35:32Okay, perfect. And then as we look at kind of guidance and investments, Are we like good on the investment side? Is the integration of Salty going to maybe increase Investment or are we kind of stable as far as what we talked about and what we should expect? Speaker 300:36:00That's a good question. Salty will not increase our investment level. I think in general, we're comfortable at this level of investment right now. And I'm always a little cautious of telling you, hey, they'll never go up. But with everything we see right now, with all of our Plans that we have in place right now. Speaker 300:36:24We're very comfortable. We'll actually see we committed that we would see improvements efficiency, we're already beginning to see those. For the most part, we're translating those efficiencies into just moving faster on more products. And so we are able to do more with the same and we don't see a need to increase With any significance, our investment level. Operator00:36:52Okay, perfect. And then final question would be, Fragileus is Doing very well. Is there a plan to maybe disclose to us what revenue contributions might be or what we should expect Going forward or maybe even how large this opportunity could be? Because it sounds very exciting. It seems that all the KPIs are moving in the right direction. Operator00:37:15But I guess we're kind of looking for the rubber to hit the road already. Speaker 300:37:19Yes, I don't think you'll see us break out the revenue That basically has to we have to make it a segment, right? And there's all kinds of other rules and regulations. Eric can talk to you more about those. And I just think once you do it, you're doing it for life. I can tell you again, Make sure you understand that there's multiple ways. Speaker 300:37:44We're not making money just Through transactions with Fortellis. Part of the reason our retention rates and Part of the reason we're getting wins in DMS and we're getting some of the small dealer wins and we stabilize the small dealers is through Fortellis, Making data available more easily, there's a bunch of tools that we provide for the dealer to be able to extract their own data at Very easy and convenient ways. There are transaction fees for some of the products. They're totally when we add significant value. And we make, I'd argue, a ton of money through partnerships And integrations of acquisitions at a much, much faster rate and a much deeper integration. Speaker 300:38:35That was not possible with before Fortellis. And so that's the comment that Joe made is that because we're open and because we're agnostic, Dealers are more satisfied. Dealers are more happy. Our retentions and acquisition wins are up. We are making money through transactions, but we make even multiples of that through those integrations and being able to acquire and partner with Company much faster and much lower cost and much simpler and with a much deeper level. Speaker 300:39:12And so it would be always hard to calculate what the real Revenue of Fortellis is, so if you took a look at Salty and you didn't have Fortellis or you took a look at Roadster and you didn't have Fortellis, instead of a 100 day plan For a 60 day plan like we had on salty, you'd be talking months, if not quarters, in order to integrate those things And get the same results. And so that's the real value to me that will always be hard to give you an exact number on anyway. Operator00:39:46Perfect. Thank you very much. Appreciate this. Speaker 100:39:51Thank you. Our next question comes from Josh Baer with Morgan Stanley. Your line is open. Speaker 900:40:02Hi, good afternoon. This is Bob Huang from Morgan Stanley, filling in for Josh. Maybe we can start with The insurance entity, given that we're in a somewhat temporarily competitive auto insurance market, can you maybe talk about, 1, Your fee structure with Salty and the carriers, is it like a flat fee structure or is it Percent on premium, is it a percentage on premium? What is that number? And also number 2, if the auto premiums were to increase, as in the competitive environment And it dies down. Speaker 900:40:37Would you see additional revenue tailwind from this relationship or does the competitive environment kind of ease this whole thing away? Speaker 700:40:46Thanks for your question and thanks for joining us today. So on Salte, we're really excited. It opens up a $2,000,000,000 multi $1,000,000,000 incremental And when you look at it, it really resonates with dealers. It's an opportunity When we work with our dealers, they just want to create a better end consumer buying experience. And where Salty provides so much value Is the tech integration Brian has described with Fortellis just creates this seamless experience for consumers to really benchmark, are they getting a great deal On their insurance and if they want to bind insurance at the moment of purchase, they can do it within minutes Right at the dealership and with very, very strong insurance carriers. Speaker 700:41:36You have talked about Progressive, we've talked about Travelers and We have a very full lineup of insurance carriers. I think we have a unique opportunity to bring that across Our base of business, we won't get into all the details to disclose terms of fee structure. I think it's the structure of it's very similar to a brokerage relationship, Right. We are connecting that in to really provide an opportunity for insurance carriers to connect with the consumer, And that provides a brokerage commission as part of binding the insurance. And so I'd leave it at that level for you. Speaker 700:42:12And I think those rates are Traditionally aligned with what you see other brokerage agents achieve. So from our perspective, it's all about a better guest consumer experience for the dealership, integration in to really modernize the entire journey of buying a vehicle. When you think about how we're pivoting the company, it is really about transforming how a car is bought, including all the elements of it, Insurance being the case in this situation. Speaker 900:42:43Okay. Thank you. Thanks. Speaker 300:42:45Hey, Joe, just one thing, Bob, before we the one thing I'd add to Joe's comment is, one thing that's a little unique is that we share a portion of our Commission with the dealer. So the dealer is incentivized in this whole process. And so they want to see this business grow. This is So again, the integration of Salty into our DMS that automates Process flow, so it's seamless, both to the consumer and to the dealer. And the dealer is incentivized because they're getting a percentage of this as well. Speaker 300:43:27And so, as we grow, they grow. And That's a very interesting business model that we think the more of those that we can find, those will be the ones That really can propel us into the future. And then, yes, sure, if markets became less competitive and insurance rates went up, Ours is based on a percentage. So our percentage would go up, but we're really focused right now on providing A value to the consumer that then incentivizes them to be interested And hence, our business grows at a faster rate. Speaker 900:44:11Okay. Thank you. That's very helpful. So for other question, you added another 45 auto DMS sites quarter on quarter. Can you maybe just talk about the strength in that business and maybe directionally where you think this is going forward? Speaker 900:44:28And how would you characterize the Results in different market segments, your small dealer size, a larger dealer size and apologies if that was asked earlier. So Yes, I think Speaker 700:44:40there's a lot of positivity across the board. I think the team is really working well together. The technology team, The marketing team, the sales team, the implementation team, the customer care teams, when you look at how we're I think we're hitting on all cylinders, quite frankly. When you look at the market dynamics, you really are seeing An acceleration of consolidation in the automotive dealership marketplace. And that consolidation It's really some of the largest dealers consuming some of the midsized dealers and some of the midsized dealers consuming some of the smaller dealers. Speaker 700:45:20I would just tell you, we've experienced substantial growth both year over year as well as we're starting to see that growth really accelerate sequentially Around these consolidations, if you recall, we over index to the larger dealers. So those who are multi rooftop 3 plus, The consolidation that's happening and that we expect to continue to happen is really a quite nice tailwind for our business model. And so, yes, I think you're right for calling out the 45 sites sequential growth. We will continue to see that Perform pretty consistently as we go forward. Clearly, there's some quarters that ebb and flow here and there. Speaker 700:46:01But nonetheless, we're seeing Record retention. We're seeing great sales wins. We're seeing our customers who are bigger, buying, consolidating. And we are the strategic partner connector, if you will, between the OEM, the dealer and all the consolidation, and our business is benefiting from that. And you really see a clean quarter print with mid to higher single digit growth that we keep pushing for. Operator00:46:30Thank you very much. Speaker 900:46:31That's all from me. Speaker 100:46:34Thank you. One moment please. I'm showing no further questions at this time. I'd like to turn the call back over to Brian Krzanich for any closing remarks. Speaker 300:46:56Thanks, operator. I would just like to first thank everyone for attending this conference. Those are great questions. We're, As we said, really excited about our business. I think this quarter really represents the start of 2022 With right on our target and our forecast, as Eric mentioned. Speaker 300:47:21And so I'd just like to leave with thanking all of the CDK employees, right. We continue to do a great job even as COVID has continued to play a factor. The team has continued to accelerate our improvements and our Growth, sales team is strong. Just overall, the whole organization is doing great. So thank you. Speaker 300:47:48And we'll see you all next quarter. Speaker 100:47:54Ladies and gentlemen, this does conclude today's conference. Thank you all for participating. You may now disconnect. Have a great day.Read morePowered by Conference Call Audio Live Call not available Earnings Conference CallCDK Global Q1 202200:00 / 00:00Speed:1x1.25x1.5x2x Earnings DocumentsSlide DeckPress Release(8-K)Quarterly report(10-Q) CDK Global Earnings HeadlinesCDK Extends Relationship With Great Lakes Auto GroupApril 14, 2025 | finance.yahoo.comHere’s What Boosted Lithia Motors (LAD) in Q4April 2, 2025 | msn.comHere’s How to Claim Your Stake in Elon’s Private Company, xAII predict this single breakthrough could make Elon the world’s first trillionaire — and mint more new millionaires than any tech advance in history. And for a limited time, you have the chance to claim a stake in this project, even though it’s housed inside Elon’s private company, xAI.April 26, 2025 | Brownstone Research (Ad)CDK Hosts 3rd Annual Truck Connect Conference on April 8-10March 25, 2025 | tmcnet.comCDK Launches the Fundamentals Suite: A Proven and Scalable Core Business System for Smaller Auto DealershipsMarch 18, 2025 | tmcnet.comMore And More People Want EVs, ActuallyFebruary 14, 2025 | msn.comSee More CDK Global Headlines Get Earnings Announcements in your inboxWant to stay updated on the latest earnings announcements and upcoming reports for companies like CDK Global? Sign up for Earnings360's daily newsletter to receive timely earnings updates on CDK Global and other key companies, straight to your email. Email Address About CDK GlobalCDK Global (NASDAQ:CDK), together with its subsidiaries, provides integrated data and technology solutions to the automotive, heavy truck, recreation, and heavy equipment industries in the United States and internationally. It offers subscription-based software and technology solutions to automotive retailers, as well as to retailers and manufacturers of heavy trucks, construction and agricultural equipment, motorcycles, boats, and other marine and recreational vehicles. The company's flagship Dealer Management System provides software solutions that facilitates the sale of new and used vehicles, consumer financing, repair and maintenance services, and vehicle and parts inventory management. It also provides a portfolio of layered software applications and services to address the needs of automotive retail workflows. In addition, the company offers data management and business intelligence solutions to automotive retailers and original equipment manufacturers through its Neuron intelligent data platform. Further, it offers professional services, custom programming, consulting, implementation, and training solutions, as well as customer support solutions. The company serves approximately 15,000 retail locations. 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There are 10 speakers on the call. Operator00:00:00Thank you Speaker 100:00:00for standing by, and welcome to the Q1 2022 CDK Global Inc. Earnings Conference Call. At this time, all participants are in a listen only mode. After the speakers' presentation, there will be a question and answer session. As a reminder, today's conference call is being recorded. Speaker 100:00:20I would now like to turn the conference over to your host, Mr. Ruben Gallegos, Vice President, Investor Relations. Please go ahead, sir. Speaker 200:00:34Thank you, and good afternoon. I'd like to welcome you to our Q1 fiscal 'twenty two earnings call. Joining me on today's call are CEO, Brian Krzanich Chief Operating Officer, Joe Tauges and our CFO, Eric Guerin. Following their prepared remarks, we'll be taking questions. Our earnings press release was issued after the close of the market today and is posted on our Investor Relations website at investors. Speaker 200:01:01Cdkglobal.com, This call is being simultaneously webcast. In addition, our website includes an updated Excel schedule, a supplemental financial information And a copy of our results presentation that we will be referencing during our prepared remarks. Throughout today's call, we will be discussing our continuing operations only, which do not include the international business results, which are presented as discontinued operations. Unless otherwise noted, all references to financial amounts during our call are on a non GAAP adjusted basis. Reconciliations of adjusted amounts to the most directly comparable GAAP amounts Are included in this afternoon's press release. Speaker 200:01:49Please also note that our growth percentages refer to the year over year change I would like to remind everyone that remarks made during this call may contain forward looking statements. These statements involve risks and uncertainties as further detailed in our filings with the SEC, which could cause actual results to differ materially from those mentioned in the forward looking statements. With that, it's my pleasure to turn the call over to Brian. Speaker 300:02:21Thank you, Ruben, and thanks to everyone for joining the call today. CDK is off to a strong start to fiscal 2022 With revenue growth of 6%, EBITDA of $170,000,000 and EPS of $0.77 per share. I'm pleased with these results, which met our expectations despite a modest slowdown in the transactions business driven by inventory shortages in the auto market. Joe and Eric will give more color on the customer environment and financial performance in a few minutes. Our ability to excel in 2022 demonstrates that CDK has become a fundamentally different company It was just a few years ago. Speaker 300:03:08We've been focused on making investments that strengthen our core business, including significant improvements to our Customer service and technology. We've been steadily transforming ourselves into the market leading strategic software partner for the automotive industry. And we're connecting the industry end to end and creating a digital, modern retailing process that rivals what anyone else can bring to the market. And we're seeing the benefits of those investments with strong Net Promoter Scores up 30 points since 2019 And 11 straight quarters of DMS site growth. And the improvement in these underlying metrics is now more visible in our financial results, With notable growth in core business. Speaker 300:03:57This improvement in the core business has given us an opportunity to collaborate with dealers And OEMs to drive the ongoing transformation of the automotive retail industry. Last month, We hosted CDK Connect, a customer focused industry event that highlighted our recent technology wins. We are pleased to have the opportunity to bring together dealers, OEMs and software developers and share the latest technical advances we made at CDK. At the event, we demonstrated exciting new advancements in a variety of workflows, including service and back office functions. Joe will go into more detail, but I especially want to highlight that we've completed our 100 day plan to integrate Roadster to our core systems, including ELE to CRM. Speaker 300:04:51And the result is an end to end digital workflow that drives High consumer satisfaction, while also enabling improved efficiency in the dealership. We accomplished much of this by leveraging our investments in the Fortellis platform. The modern API Fortellus, the Fortellis accelerates interconnection within the industry ecosystem at a pace that isn't possible on legacy platforms. Without the new capabilities we've built, the Roadster integration would have taken 2 to 3 times longer to complete. It's the key to providing more innovation to our customers, both from CDK and from independent software vendors We continue to add applications to the platform. Speaker 300:05:39We now have more than 75 applications live on Fortellis And generated more than 100,000,000 transactions in this quarter alone. Exciting applications like predictive service And CDK One Pay leverage this platform to introduce and innovate around new capabilities that are solving real problems for our We expect growth and innovation to continue in the quarters to come. We're pleased To announce our acquisition of Salty in the quarter. Now as I mentioned, we are bringing all the technology together to allow dealers to deliver a frictionless process for consumers in purchasing their vehicles, whether they want to complete the transaction from their living room Or start research at home and then visit the dealership, truly delivering a seamless omnichannel experience. But we're not stopping there. Speaker 300:06:39Our vision is to create an integrated experience for all aspects of car buying and owning. This begins with our entrance into insurance space with the acquisition of Salty. Our dealers deliver millions of new and used vehicles each year, And every one of those vehicles needs insurance. Salte leverages data and innovative technology to integrate insurance offerings Into a dealer's existing process, opening an entirely new TAM of approximately $1,000,000,000 for both dealers and CDK. Dealers are excited by the opportunity, and I'm pleased to welcome Salty's team to the CDK family. Speaker 300:07:25While we're excited about our work for the dealer body, we continue to believe CDK is well positioned to serve as a bridge between the dealers And OEM, a massive amount of data passes through CDK systems daily. Our ability to help our customers unlock the power of This data using Neuron is enormously valuable to both OEMs and dealers as it provides Critically important insights that help improve vehicle performance and quality of service. CBK's position at the intersection of data flow across the industry allows us to develop solutions that benefit the broader ecosystem. And we're working on a number of initiatives on this front. CDK is uniquely suited To safely and securely provide access to these solutions through branded and white label applications. Speaker 300:08:24In the last quarter, we've worked with a select group of OEMs to ramp up real time inventory reporting. We also signed a data sharing agreement with 1 major OEM, covering build data and continue to grow access Connected vehicle data with a number of OEMs via Fortellis. And this data will help us offer new and improved products to our dealers Help them sell and service more vehicles. To summarize, CDK has pivoted its business dramatically in recent years, Uniquely positioned at the heart of the automotive ecosystem to connect our industry. And through our technology, we unite dealership employees, Dealer locations, software developers and OEMs, improving their business efficiency, While enhancing consumer experiences, it's through these connections that we can share expertise And facilitate collaboration for the benefit of everyone. Speaker 300:09:26Now before I pass things over to Joe, I'd like to thank our employees, our customers and our partners for helping get our fiscal year off to such a great start. We're pleased with the accelerating growth in the core business and our positioning for the remainder of 2022. And so now, I'll turn it over to Joe for the business highlights. Speaker 400:09:48Thanks, Brian, and welcome, everyone, to the call. As Brian said, we are excited about CDK's outlook for 2022 and the strong start we have had versus the plan we set for the year. We are pleased with the uptick in customer adoption of Roadster that began following the completion of the technical integration into the platform in September. Our underlying metrics and financial results show that our focus on service and technology is working for our customers. I'll go into some of the underlying customer metrics in a few minutes. Speaker 400:10:24But first, as we have for the last several quarters, We've included a few charts with data we are seeing in the automotive industry. We also provided a few slides that cover market trends, How we are positioned to lead the creation of a unified digital buying experience for dealerships and the platform architecture we have built In support of this vision. Overall, the industry is holding up reasonably well, but auto inventories are at record lows. Our data reflects these conditions with a modest reduction in sales and credit transactions per dealership. As B. Speaker 400:11:02K. Mentioned, we saw associated headwinds in our transactions business driven by these inventory challenges and believe the trend could continue throughout the remainder of the fiscal year. We will continue to monitor this space closely. On the flip side, Lower inventories have increased realized prices, so dealer profits have been resilient. Dealership consolidation continued last quarter With several very large deals announced in recent months, CDK has been a net beneficiary of this consolidation, Which we expect to continue in coming quarters. Speaker 400:11:38We believe that some of this consolidation is happening as a response To the challenges from the rapidly changing retail sales environment, where automotive customers are seeking a smooth digital buying experience, they found in other Dealers will have to reach an economy of scale that allows them to make necessary investments to enable this type of digital for customers in all 50 states. We believe we are the only option available with an end to end solution that can enable this vision. Now, I'll turn to some of our highlights for the quarter. The combination of consolidation, Strong sales efforts driving competitive wins and continued healthy retention have resulted in notable site growth in Q1. Auto sites were up 1.6% and reached the highest level since 2017, And while adjacencies sites grew 4% and hit another all time high. Speaker 400:12:43We had continued strength in winning business with all those sites That have more than 5 to 10 locations with 3 competitive wins in the quarter. Revenue per site grew to record levels for both auto and adjacencies. Auto revenue per site grew 7% With two points of growth contributed by the Roadster acquisition, revenue per site benefited from higher application penetration. Revenue from 3 plus site dealers was up double digits with 2 points growth attributable to Roadster, While revenue from 1 to 2 site dealers fell slightly, adjacencies revenue per site was strong, growing 7%. We had notable sales wins across our strategic applications, with particular adoption of ELEAD, CDK Service, .Cloud and Cloud Connect. Speaker 400:13:39Highlights include wins in 25 plus site groups For both Roadster and CDK service. And the new universal product team that we discussed last quarter is gaining traction with ELEAD And now Roadster in non CDK DMS sites. Earlier, Brian mentioned our CDK Connect event last month, Where we were able to lay out our vision and share key initiatives to our customers and partners. We touch every part of the automotive retail ecosystem and we work with all stakeholders. Our software is used in some fashion More than 12,000 dealerships, this level of engagement is a tremendous asset. Speaker 400:14:26At this event, We highlighted the Roadster integrations that now allow for the total digitization of the sales process. This provides a modern, flexible buying experience that meets the needs of a wide variety of consumers. It also improves the efficiency in the dealership by capturing and sharing data across a variety of tools used to optimize the selling process. We have also merged our Roadster ELEAD engineering teams, which will enable us to build a continuous purchasing workflow, Which will allow our customers to target transaction times below 1 hour. Our customers are excited by this seamless solution And the potential for significant efficiency improvements in their sales process. Speaker 400:15:16CDK Connect also highlighted new tools That targets specific revenue and cost opportunities using the power of data and improved workflows. Predictive service, leveraging the Neuron platform can drive increased service revenue opportunities by helping technicians Efficiently analyze a vehicle's service needs and our new accounting workflow can simplify back office functions Within the dealership to enhance productivity. We will continue to roll out new capabilities in the coming quarters that will make a difference for our customers. And our acquisition of Salty opens a new opportunity for the CDK and dealers and shows how the new CDK is helping dealers navigate a changing marketplace and build new profit pools. By rethinking the consumer journey altogether, We can help consumers accomplish more through dealers, significantly deepening the relationship and increasing customer lifetime value. Speaker 400:16:18Insurance is one of the most obvious parts of the car buying process that is ripe for disruption and we're helping dealers become the disruptor for a change. As Brian mentioned, Salty opens a large new total addressable market for both dealers and CDK. Saute combines data, technology and process integration to streamline the insurance quote process that fits seamlessly into the vehicle sales process. An integrated process and a strong panel of insurance partners maximizes the chance that customers will accept the quote And ultimately, buying new insurance. Commissions on insurance originations and renewals will, Over time, both a strong recurring revenue stream for both CDK and dealers. Speaker 400:17:08To conclude, I'm proud of the progress we've made over my years at CDK and how we are positioned for 2022. Investments in technology and service have strengthened our core business and allowed us to pivot the opportunities to add more value to dealers and OEMs. I'll now turn it over to Eric for the financial results. Speaker 500:17:32Thanks, Joe, and good afternoon, everyone. As Brian and Joe mentioned, we had a nice start in 2022 that puts us on track for the year. Let me start by walking you through our Q1 results before Discussing the outlook for the remainder of 2022. I'd like to remind everyone that results are for continuing operations only and do not include the international business, which is presented as discontinued operations. 1st quarter revenue It was $440,000,000 up 6% versus last year. Speaker 500:18:04Revenue includes $10,000,000 from acquisitions. Core revenue growth, excluding the impact of the acquisitions, was 4%. Subscription revenue was 345,000,000 Up 7% from 2021. This reflects growth in core DMS and applications and the impact of acquisitions, Partially offset by the impact of ASC 842 lease accounting, which shifts a portion of revenues from certain products out of subscription Transaction revenue was $43,000,000 down 3% versus 2021, Driven by lower vehicle registrations revenue as vehicle sales were impacted by supply chain disruptions. Other revenue was $52,000,000 up 14% Reflecting higher hardware sales and revenue timing under ASC 842 lease accounting standards. Speaker 500:18:58Now turning to earnings. 1st quarter EBITDA grew 2% to $170,000,000 Higher EBITDA was driven by income on higher revenue, Partially offset by higher employee costs for investment related headcount increases and the impact of annual merit compensation increases, which took effect in the quarter. Travel and entertainment expenses were also higher. Our effective tax rate was 23.9% in the quarter. In the period benefited from a one time net tax benefit from the expiration of statute of limitations related to certain international transfer pricing matters. Speaker 500:19:36Earnings per share for the quarter rose 22% to Speaker 200:19:390 point Speaker 500:19:3977 dollars primarily reflecting reduced interest expense Driven by debt reduction and the lower tax rate in the quarter. Free cash flow was $44,000,000 down from $72,000,000 last year. Higher incentive compensation payments in 2022 contributed to the reduction in free cash flow. We paid dividends of $18,000,000 in the quarter and we also repurchased $88,000,000 of our common stock, Bringing us to $100,000,000 of repurchases since we restarted the program late last year. We continue to expect to repurchase $200,000,000 to $250,000,000 of stock by the end of fiscal 2022. Speaker 500:20:24Our balance sheet remains strong With net debt to adjusted EBITDA at 2.3x, still slightly below our target of 2.5x to 3x, We expect to get back into the target range next quarter when our financials reflect the closing of the Salty acquisition as well as additional expected share repurchases. Now turning to guidance. We are maintaining our fiscal 2022 guidance with revenue of $1,780,000,000 to $1,820,000,000 EBITDA of $655,000,000 to $685,000,000 and EPS of $2.70 to $2.90 And an effective tax rate of 25.5 percent to 26.5 percent. As Brian and Joe mentioned, We do see headwinds in the transaction business based on lower dealer inventories, but we expect to offset the impact with solid performance in the remainder of the business, Including ongoing contributions from Roadster. With respect to quarterly growth cadence, similar to last year, we expect revenue to be flat to We are slightly lower sequentially in Q2 compared to Q1 with the normal seasonal slowdown in the transaction revenue before we see revenue acceleration in the second half. Speaker 500:21:39Similar to Q1, year over year EBITDA growth will remain muted in Q2 as cost savings initiatives in 2020 Create more difficult comparisons for the first half of twenty twenty two before an expected second half acceleration. In summary, We had a solid start to the year and are on track to meet our financial targets, while continuing to invest to support our customers and drive innovation. I'm proud of the execution in Q1 and look forward to accelerating growth as we move through 2022. Thank you. Speaker 100:22:28Our first question comes from Matt Pfau of William Blair. Your line is open. Speaker 600:22:34Hey, guys. Thanks for taking my questions. Wanted to first ask on the commentary around the transactional component. So, I mean, the supply chain challenges have been out there for a while. Are they just sort of worsening Relative to what you expected on the last earnings call and then when you think about The remainder of your fiscal 2022, are you expecting improvements in terms of inventory levels? Speaker 600:23:04Or Are you sort of thinking that we're going to be about the same as what you saw in the Q1? Speaker 300:23:13So this is Brian. I can start and then I'll let Eric and Joe Boysen. First, you should just remember like roughly 10 ish percent, maybe even a little bit less Of our business is transaction oriented, mostly around things like registrations and credit Checks and so whether you're selling a new or used card, you still have many of those types of transactions. So we saw a slight decrease, But less than what you saw. So we saw like 2% to 3% decrease in transactions, whereas I think if you looked at Sales of new cars and all, it's down quite a bit more than that, beyond 10% 10% to 15%. Speaker 300:24:01We don't see that really changing as we go through the rest of at least this fiscal year. We think Both will kind of stay where they're at. I don't see inventories at the dealerships getting a lot better. And if you listen to the OEM Calls that have happened so far, they're not seeing it either. And Our relative rate of impact by transaction shouldn't change abruptly as we go through the year either. Speaker 300:24:35Joe or Eric, do you need to go? Speaker 700:24:37Yes. The only thing I would add is, we've spent a lot of time, Matt, around data collection. And if you look at Slide 17 in our posted earnings presentation, it actually shows you the month by month trend. The month of September got quite a bit worse for the automotive market at large. So if you say over 50% of vehicle sales go through our Software in our system, so collecting that data, looking at it, September was as low as what you saw during COVID shutdown. Speaker 700:25:08And so Like Brian said, our business model is very resilient and performing quite well. With all that said and dealers are managing it well, but certainly Continues to be a headwind. Speaker 600:25:24Understood. Got it. So the offset to that then, obviously, It seems like the subscription side of your business has maybe been performing a bit ahead of your expectations. Any areas specifically You would call out that have been better so far than what you expected? Speaker 300:25:42Yes. I mean, I think in general, Again, if you look at our revenue per site, it's continued to increase now. And a lot of that, there's ELEAD, service, both of those 2 are really the big drivers, the bigger drivers of That revenue per site and our overall growth. That end, we just continued there's 2 other factors that have gone probably a little bit better than what we As anticipated originally, which is just new DMS sales continues to go well And then our retention. So, our retention is at the highest level on the I can remember At between 96%, 97%. Speaker 300:26:34So the whole work we've done on NPS scores, customer Satisfaction, improving our products, all of that's paying off in phenomenal retention. And that Has actually continued to be a little bit better than we even forecast. I think we're always a little paranoid Per se of making sure that we're always cautious and always trying to support the customer better. And so we probably forecasted a little bit lower, But it's continued to do well as well. So those two products and then just overall retention and new DMS Acquisitions. Speaker 600:27:16That's great. Speaker 100:27:17Thank you. Speaker 600:27:17I'll pass it along. Thanks, guys. Speaker 300:27:20Thank you. Speaker 100:27:21Thank you. Our next question comes from Gary Prestopino of Barrington Research. Your line is open. Speaker 800:27:27Hey, good afternoon, everyone. Hey, Joe. Can you go through some of those statistics that you cited? You said let me just repeat it. At 5 to 10 point locations, dealerships, you had 3 competitive wins. Speaker 800:27:45Is that correct? Speaker 700:27:48Yes. So we overall hi, Gary. Overall, we saw a very good order continuing the trend of what we've seen, which is Progress in winning competitive sales across the spectrum, but especially in those larger, more complex Multi dealer sites. And as Brian just talked about and the comment to Matt, we are just Excited about the subscription growth acceleration. When you look at site growth, we're at 1.6% growth this quarter and we just You need to see really good momentum there. Speaker 700:28:24And, after you look at revenue per site and applications and you could see the wins and the installs. Our installs were up over 50% for the DMS year over year Q1 over Q1. So we're seeing a lot of good momentum Continuing to pick up in the core subscription part of our business. Speaker 800:28:42Okay. And then and that's all great news. And then the Revenue per site was up 7% and then revenue in 3 point plus sites was double digits, up double digits. Is that correct? Speaker 700:28:56Yes, that's correct. Speaker 800:28:58Okay. And then just with Fortilis, You had a 600% increase in transactions and you have 30 applications that are now integrated into Fortellis. Is that correct? Speaker 700:29:17That is correct. Speaker 300:29:19Yes, that's correct. Speaker 800:29:21Okay. I know that Everybody is trying to get an idea of what that is going to impact, how that's going to impact your revenue. But Is having Fortilis there and having those integrated into Fortilis, that has to make it a lot easier to sell The layered applications for the dealerships, because doesn't every dealership have access to Fortilis and therefore It becomes one point of connection to get to all of these apps. Is that a correct statement or understanding of how Fortellis works? Speaker 300:29:59Yes and no. So, Strathellis is an API layer that allows as we create APIs Off our own DMS or off eLEAD or off Roadster or other applications allows data to move in and out And oftentimes have some form of algorithm or calculation processed against it. And then it also allows third parties to Post those same their APIs. So maybe you build an insurance app or parts inventory management Application or whatever, if you want to be able to move data in and out of a dealership, you can do that. And then car dealers can write, can pull data Through those APIs and calculate what they're selling on a per day, per user, per whatever basis. Speaker 300:30:55So it doesn't necessarily allow you if you're a dealer and you want to download or you want to install our Service application. Fortellis doesn't necessarily help you do that. What it does do though is that It enhances the value of our service application because there will be APIs that you can access, at a low or no cost That allows you to look at your parts inventory, the amount of work that went through each bay, things like that, that they use then to understand their business Got it. The way we make money, I just want to make sure we get to that because that's always the root of the questions Wait, what is this thing doing and why how is it adding value? There's really a few ways we add value and make money In Fortellis, it is not a replacement for the old 3PA fees and things like that. Speaker 300:31:54It is actually a completely different way to think about how data moves within our Most of the applications are free. There are some like our service API that Xtime uses and COX, for example, if somebody uses Xtime in our DMS, there is quite a bit of Calculation and management that we do on our end of the data that flows in and out of the DMS, and we charge for those types of APIs. And then The thing that I really want you to understand is Joe mentioned in his statements that we met all of our 100 day Integrations of Roadster. And if you look at Salty, we've already integrated much of the Salty application Into our software and our ability to really enhance what Salte can do, all of that's done because of the power of Fortellis And the strength of those APIs. So it's allowing us to accelerate these acquisitions and these new businesses. Speaker 300:33:03And those new businesses could be through acquisition. I could also list you a host of partnerships like CDK, One Pay, With Global Payments. And we have several others in the works where those APIs and that whole Fortellis platform allows us to do that quite quickly, Quite efficiently and then allows us to make money that way. Those I actually believe are going to be worth way more Then the transaction fees that we do get out of the data flow, that will still happen, but like these Integrations and the ability to partner at a much quicker level is going to be worth quite a bit more over the time period. Speaker 700:33:52If I then just could add a couple of comments, BK, to add to what you had said. Gary, we often talk about Yes, the competitive landscape. And if you look at what we're doing versus what others are doing, others are taking a very new competitors come into the space, take a very OEM centric view of the world and create this walled gardens approach, which has consequences for dealers who want flexibility. And so the part that's so important with Fortellis, as Brian was saying, is just our open and agnostic approach is resonating With dealers to encompass into an experience that puts the consumer at the heart of it rather than have to have them Pick or if you will be part of sort of a more silo technology approach. Speaker 800:34:40Okay. Thank you. Speaker 100:34:44Thank you. Our next question comes from Ian Zaffino of Oppenheimer. Your line is open. Operator00:34:49Okay. Hey, guys. Hey, Vince. Speaker 100:34:54Can you tell me what Operator00:34:55the dealer count did For the under 3 dealers, was that up, down and flat? Speaker 700:35:04It is, I'll go. So it's largely stabilized. It's down slightly. I would tell you It's at or a bit better than I think what we see the market performing at. Certainly, when you look year over year, you see it down a bit, largely due to Out of business sites were just general consolidation. Speaker 700:35:25And then secondly, when you look at it sequentially, the business is largely flattened. Operator00:35:32Okay, perfect. And then as we look at kind of guidance and investments, Are we like good on the investment side? Is the integration of Salty going to maybe increase Investment or are we kind of stable as far as what we talked about and what we should expect? Speaker 300:36:00That's a good question. Salty will not increase our investment level. I think in general, we're comfortable at this level of investment right now. And I'm always a little cautious of telling you, hey, they'll never go up. But with everything we see right now, with all of our Plans that we have in place right now. Speaker 300:36:24We're very comfortable. We'll actually see we committed that we would see improvements efficiency, we're already beginning to see those. For the most part, we're translating those efficiencies into just moving faster on more products. And so we are able to do more with the same and we don't see a need to increase With any significance, our investment level. Operator00:36:52Okay, perfect. And then final question would be, Fragileus is Doing very well. Is there a plan to maybe disclose to us what revenue contributions might be or what we should expect Going forward or maybe even how large this opportunity could be? Because it sounds very exciting. It seems that all the KPIs are moving in the right direction. Operator00:37:15But I guess we're kind of looking for the rubber to hit the road already. Speaker 300:37:19Yes, I don't think you'll see us break out the revenue That basically has to we have to make it a segment, right? And there's all kinds of other rules and regulations. Eric can talk to you more about those. And I just think once you do it, you're doing it for life. I can tell you again, Make sure you understand that there's multiple ways. Speaker 300:37:44We're not making money just Through transactions with Fortellis. Part of the reason our retention rates and Part of the reason we're getting wins in DMS and we're getting some of the small dealer wins and we stabilize the small dealers is through Fortellis, Making data available more easily, there's a bunch of tools that we provide for the dealer to be able to extract their own data at Very easy and convenient ways. There are transaction fees for some of the products. They're totally when we add significant value. And we make, I'd argue, a ton of money through partnerships And integrations of acquisitions at a much, much faster rate and a much deeper integration. Speaker 300:38:35That was not possible with before Fortellis. And so that's the comment that Joe made is that because we're open and because we're agnostic, Dealers are more satisfied. Dealers are more happy. Our retentions and acquisition wins are up. We are making money through transactions, but we make even multiples of that through those integrations and being able to acquire and partner with Company much faster and much lower cost and much simpler and with a much deeper level. Speaker 300:39:12And so it would be always hard to calculate what the real Revenue of Fortellis is, so if you took a look at Salty and you didn't have Fortellis or you took a look at Roadster and you didn't have Fortellis, instead of a 100 day plan For a 60 day plan like we had on salty, you'd be talking months, if not quarters, in order to integrate those things And get the same results. And so that's the real value to me that will always be hard to give you an exact number on anyway. Operator00:39:46Perfect. Thank you very much. Appreciate this. Speaker 100:39:51Thank you. Our next question comes from Josh Baer with Morgan Stanley. Your line is open. Speaker 900:40:02Hi, good afternoon. This is Bob Huang from Morgan Stanley, filling in for Josh. Maybe we can start with The insurance entity, given that we're in a somewhat temporarily competitive auto insurance market, can you maybe talk about, 1, Your fee structure with Salty and the carriers, is it like a flat fee structure or is it Percent on premium, is it a percentage on premium? What is that number? And also number 2, if the auto premiums were to increase, as in the competitive environment And it dies down. Speaker 900:40:37Would you see additional revenue tailwind from this relationship or does the competitive environment kind of ease this whole thing away? Speaker 700:40:46Thanks for your question and thanks for joining us today. So on Salte, we're really excited. It opens up a $2,000,000,000 multi $1,000,000,000 incremental And when you look at it, it really resonates with dealers. It's an opportunity When we work with our dealers, they just want to create a better end consumer buying experience. And where Salty provides so much value Is the tech integration Brian has described with Fortellis just creates this seamless experience for consumers to really benchmark, are they getting a great deal On their insurance and if they want to bind insurance at the moment of purchase, they can do it within minutes Right at the dealership and with very, very strong insurance carriers. Speaker 700:41:36You have talked about Progressive, we've talked about Travelers and We have a very full lineup of insurance carriers. I think we have a unique opportunity to bring that across Our base of business, we won't get into all the details to disclose terms of fee structure. I think it's the structure of it's very similar to a brokerage relationship, Right. We are connecting that in to really provide an opportunity for insurance carriers to connect with the consumer, And that provides a brokerage commission as part of binding the insurance. And so I'd leave it at that level for you. Speaker 700:42:12And I think those rates are Traditionally aligned with what you see other brokerage agents achieve. So from our perspective, it's all about a better guest consumer experience for the dealership, integration in to really modernize the entire journey of buying a vehicle. When you think about how we're pivoting the company, it is really about transforming how a car is bought, including all the elements of it, Insurance being the case in this situation. Speaker 900:42:43Okay. Thank you. Thanks. Speaker 300:42:45Hey, Joe, just one thing, Bob, before we the one thing I'd add to Joe's comment is, one thing that's a little unique is that we share a portion of our Commission with the dealer. So the dealer is incentivized in this whole process. And so they want to see this business grow. This is So again, the integration of Salty into our DMS that automates Process flow, so it's seamless, both to the consumer and to the dealer. And the dealer is incentivized because they're getting a percentage of this as well. Speaker 300:43:27And so, as we grow, they grow. And That's a very interesting business model that we think the more of those that we can find, those will be the ones That really can propel us into the future. And then, yes, sure, if markets became less competitive and insurance rates went up, Ours is based on a percentage. So our percentage would go up, but we're really focused right now on providing A value to the consumer that then incentivizes them to be interested And hence, our business grows at a faster rate. Speaker 900:44:11Okay. Thank you. That's very helpful. So for other question, you added another 45 auto DMS sites quarter on quarter. Can you maybe just talk about the strength in that business and maybe directionally where you think this is going forward? Speaker 900:44:28And how would you characterize the Results in different market segments, your small dealer size, a larger dealer size and apologies if that was asked earlier. So Yes, I think Speaker 700:44:40there's a lot of positivity across the board. I think the team is really working well together. The technology team, The marketing team, the sales team, the implementation team, the customer care teams, when you look at how we're I think we're hitting on all cylinders, quite frankly. When you look at the market dynamics, you really are seeing An acceleration of consolidation in the automotive dealership marketplace. And that consolidation It's really some of the largest dealers consuming some of the midsized dealers and some of the midsized dealers consuming some of the smaller dealers. Speaker 700:45:20I would just tell you, we've experienced substantial growth both year over year as well as we're starting to see that growth really accelerate sequentially Around these consolidations, if you recall, we over index to the larger dealers. So those who are multi rooftop 3 plus, The consolidation that's happening and that we expect to continue to happen is really a quite nice tailwind for our business model. And so, yes, I think you're right for calling out the 45 sites sequential growth. We will continue to see that Perform pretty consistently as we go forward. Clearly, there's some quarters that ebb and flow here and there. Speaker 700:46:01But nonetheless, we're seeing Record retention. We're seeing great sales wins. We're seeing our customers who are bigger, buying, consolidating. And we are the strategic partner connector, if you will, between the OEM, the dealer and all the consolidation, and our business is benefiting from that. And you really see a clean quarter print with mid to higher single digit growth that we keep pushing for. Operator00:46:30Thank you very much. Speaker 900:46:31That's all from me. Speaker 100:46:34Thank you. One moment please. I'm showing no further questions at this time. I'd like to turn the call back over to Brian Krzanich for any closing remarks. Speaker 300:46:56Thanks, operator. I would just like to first thank everyone for attending this conference. Those are great questions. We're, As we said, really excited about our business. I think this quarter really represents the start of 2022 With right on our target and our forecast, as Eric mentioned. Speaker 300:47:21And so I'd just like to leave with thanking all of the CDK employees, right. We continue to do a great job even as COVID has continued to play a factor. The team has continued to accelerate our improvements and our Growth, sales team is strong. Just overall, the whole organization is doing great. So thank you. Speaker 300:47:48And we'll see you all next quarter. Speaker 100:47:54Ladies and gentlemen, this does conclude today's conference. Thank you all for participating. You may now disconnect. Have a great day.Read morePowered by