Amazon.com Q1 2022 Earnings Report $68.36 +1.46 (+2.18%) Closing price 03:59 PM EasternExtended Trading$68.31 -0.05 (-0.07%) As of 07:51 PM Eastern Extended trading is trading that happens on electronic markets outside of regular trading hours. This is a fair market value extended hours price provided by Polygon.io. Learn more. Earnings HistoryForecast Sempra EPS ResultsActual EPS$0.21Consensus EPS $0.44Beat/MissMissed by -$0.22One Year Ago EPS$0.79Sempra Revenue ResultsActual Revenue$116.44 billionExpected Revenue$116.52 billionBeat/MissMissed by -$72.59 millionYoY Revenue Growth+7.30%Sempra Announcement DetailsQuarterQ1 2022Date4/28/2022TimeAfter Market ClosesConference Call DateThursday, April 28, 2022Conference Call Time12:49PM ETUpcoming EarningsAmazon.com's Q1 2025 earnings is scheduled for Tuesday, April 29, 2025, with a conference call scheduled at 5:30 PM ET. Check back for transcripts, audio, and key financial metrics as they become available.Q1 2025 Earnings ReportConference Call ResourcesConference Call AudioConference Call TranscriptSlide DeckPress Release (8-K)Quarterly Report (10-Q)Earnings HistoryAMZN ProfileSlide DeckFull Screen Slide DeckPowered by Amazon.com Q1 2022 Earnings Call TranscriptProvided by QuartrApril 28, 2022 ShareLink copied to clipboard.There are 11 speakers on the call. Operator00:00:00You for standing by. Good day, everyone, and welcome to the Amazon dotcom Q1 2022 Financial Results Teleconference. At this time, all participants are in a listen only mode. After the presentation, we will conduct a question and answer session. Today's call is being recorded. Operator00:00:17For opening remarks, I will be turning the call over to the Director of Investor Relations, Dave Fildes. Please go ahead. Speaker 100:00:26Hello, and welcome to our Q1 2022 financial results conference call. Joining us today to answer your questions is Brian Olsavsky, our CFO. As you listen to today's conference call, we encourage you to have our press release in front of you, which includes our financial results as well as metrics and commentary on the quarter. Please note, unless otherwise stated, all comparisons in this call will be against our results for the comparable period of 2021. Our comments and responses to your questions reflect management's views as of today, April 28, 2022 only, and will include forward looking statements. Speaker 100:01:01Actual results may differ materially. Additional information about factors that could potentially impact our financial results is included in today's press release and our filings with the SEC, including our most recent Annual Report on Form 10 ks and subsequent filings. During this call, we may discuss certain non GAAP financial measures. In our press release, slides accompanying this webcast and our filings with the SEC, each of which is posted on our IR website. You will find additional disclosures regarding these non GAAP measures, including reconciliations of these measures with comparable GAAP measures. Speaker 100:01:34Our guidance incorporates the order trends that we've seen to date and what we believe today to be appropriate assumptions. Our results are inherently unpredictable and may be materially affected by many factors, including uncertainty regarding the impacts of the COVID-nineteen pandemic, fluctuations in foreign exchange rates, Changes in global economic conditions and customer demand and spending, inflation, labor market and global supply chain constraints, world events, the rate of growth of the Internet, online commerce and cloud services and the various factors detailed in our filings with the SEC. This guidance also reflects Our estimates to date regarding the impacts of the COVID-nineteen pandemic on our operations, including those discussed in our filings with the SEC. Our guidance also assumes, among other things, that we don't conclude any additional business acquisitions, restructurings or legal settlements. It's not possible to accurately predict demand for our goods and services, and therefore, our actual results could differ materially from our guidance. Speaker 100:02:31And now, I'll turn the call over to Brian. Speaker 200:02:33Thank you for joining today's call. I'd like to start with a few comments on what we're seeing as we're coming out of the pandemic, both on the customer experience side and on the operating cost side in this current inflationary environment. Let's start with demand and customer experience. Worldwide net sales in Q1 were 100 and $14,400,000,000 an increase of 9% year over year excluding the impact of foreign exchange. This is the top end of our guidance range of 112 to $117,000,000,000 Our compound annual growth since before the pandemic stands at 25%, a growth rate higher than what we were seeing before the pandemic. Speaker 200:03:11Our Prime members continue to be a key driver of growth. Prime members have meaningfully increased their spend since the start of the pandemic and we continue to see consistently high member renewal rates. We also added millions more new Prime members during the quarter. Throughout the past 2 years, we've seen stronger usage of Prime benefits by Prime members and a greater reliance on Amazon for their shopping and entertainment. In the Q1, we made encouraging progress on key customer metrics. Speaker 200:03:39Delivery speed performance is now approaching levels not seen since the months immediately preceding the pandemic in early 2020, and we now have the widest selection ever available for Prime's fast delivery. We've worked to protect and enhance the customer experience Despite a sharp increase in costs, particularly over the past three quarters, we've seen a large cost to keep up with demand these past 2 years. During this period, we doubled the size of our operations and nearly doubled our workforce to 1,600,000 employees. Labor and physical space are no longer the bottlenecks they were throughout much of 2020 2021. However, we continue to face a variety of Cost pressures in our consumer business. Speaker 200:04:19We'll break these into 2 buckets, externally driven costs, primarily inflation and internally controllable costs, primarily productivity and fixed cost deleverage. The externally driven costs are a result of intensifying inflationary pressures throughout Q1. Linehaul air and ocean shipping rates continue to be at or above the rates in the second half of last year, which are already much higher than pre COVID levels. Some of this is due to the impact of the omicron variant in China and labor shortages at point of origin and the start of the war in the Ukraine has contributed to high fuel prices. For example, the cost to ship in overseas containers more than doubled compared to pre pandemic rates. Speaker 200:04:59The cost of fuel is approximately 1.5 times higher than it was even a year ago. Combined with the year over year increases in wage inflation, these inflationary pressures have added Approximately $2,000,000,000 of incremental costs when compared to last year. While we will continue to look for ways to mitigate these costs, we expect they will be around for some time. Next bucket of costs relate to productivity and fixed cost leverage, which we consider to be more within our control and are working to reduce. These additional costs correspond to the state of the labor force and fulfillment network, following 2 years of disruption and large demand variability. Speaker 200:05:35We We now look forward to more predictability in our consumer order patterns and greater stability in our operations. Let's start with labor. As a reminder, in the second half of twenty twenty one, we were operating in a labor constrained environment. With the emergence of the omicron variant in late 2021, we saw Sided in the second half of the quarter and employees returned from leave, we quickly transitioned from being understaffed to being overstaffed, resulting in lower productivity. This lower productivity added approximately $2,000,000,000 in cost compared to last year. Speaker 200:06:14In the last few weeks of the quarter and into April, We've seen productivity improvements across the network and we expect to reduce these cost headwinds in Q2. The last issue relates to our fixed cost leverage. Despite still seeing strong customer demand and expansion of our FBA business, we currently have excess capacity in our fulfillment and transportation network. Capacity decisions are made years in advance and we make conscious decisions in 2020 early 2021 to not let space be a constraint on our business. During the pandemic, we are facing not only unprecedented demand, but also extended lead times on new capacity, and we built towards the high end of a very volatile demand outlook. Speaker 200:06:52Now that demand patterns have stabilized, we see an opportunity to better match our capacity to demand. We have lowered our operations capital expenditures for 2022 and are evaluating other ways to increase our fixed cost leverage. We estimate that this overcapacity coupled with the extraordinary leverage we saw in Q1 of last year resulted in $2,000,000,000 of additional costs year over year in Q1. We do expect the effects of these fixed cost leverage to persist for the next several quarters as we grow into this capacity. When combined the impacts of the externally driven costs and the internally controllable costs, we get approximately $6,000,000,000 in incremental costs for the quarter. Speaker 200:07:29Approximately 2 thirds of these costs are within our control And with demand normalizing, we remain focused on rightsizing our cost structure and driving out any cost inefficiencies. Our guidance includes an expectation that we will incur approximately $4,000,000,000 of these incremental costs in Q2. We saw another strong quarter of innovation and customer engagement the AWS segment, where net sales were $18,400,000,000 in Q1, up 37% year over year and now represent an annualized sales run rate of nearly $74,000,000,000 Developers at organizations of all sizes From governments and not for profits to startups and enterprises continue to choose Amazon Web Services. Companies like Telefonica, Verizon, Boeing, MongoDB, Amdocs, Bundesliga, Maple Leaf Sports and Entertainment, the NHL and thread announced new agreements and service launches supported by AWS. We also continue to build support infrastructure to best serve AWS' Millions of customers, we recently completed the launch of our first 16 local zones in the United States with 32 more to come across 26 countries. Speaker 200:08:40Local zones extend AWS regions to place our services at the edge of the cloud near large population, industry and IT centers, expanding our infrastructure footprint and enabling customers to build with single digit millisecond latency performance. Last quarter, I provided some detail on our overall capital investments. So let me add to that with our current thinking. First, as a reminder, we look at the combination of CapEx plus finance leases. Capital investments were $61,000,000,000 on the trailing 12 month period ended March 31. Speaker 200:09:13About 40% of that went to infrastructure, primarily supporting AWS, but also supporting our sizable consumer business. About 30% is fulfillment capacity, primarily fulfillment center warehouses, a little less than 25% is for transportation. So think of that as the middle and last mile capacity related to customer shipments. The remaining 5% or so is comprised of things like corporate space and physical stores. For full year 2022, we do expect infrastructure spend to grow year over year in large part to support the rapid growth and innovation we're seeing within AWS. Speaker 200:09:49We expect infrastructure should represent about half of our total capital investments in 2022. For the consumer business, As I said earlier, we currently have some excess capacity in the network that we need to grow into. So we've brought down our build expectations. Note again that many of the build decisions were made 18 months to 24 months ago, so there are limitations on what we can adjust mid year. That said, we expect fulfillment dollars spent on capital projects to be lower in 2022 versus the prior year. Speaker 200:10:17We also expect transportation dollars spent on capital projects to be flat to slightly down. Finally, I'll highlight a few additional items. We reported an overall net loss of $3,800,000,000 in the Q1. While we primarily focus our comments on operating income, I'd point out that this net loss includes a pre tax valuation loss of $7,600,000,000 included in non operating expense from our common stock investment in Rivian Automotive. You may remember that we had a $12,000,000,000 gain on Rivian in Q4. Speaker 200:10:48We also provided our Q2 financial guidance as part of our earnings release. As a reminder, our comparable period of Q2 2021 included the continuation extraordinary net sales growth through roughly the first half of that quarter that began to moderate in the second half as vaccines more readily available in many countries and people started getting out of their homes. In addition, note that this year's Prime Day sales event will occur in the Q3, in July to be specific. Last year in 2021, Prime Day occurred in the Q2. Prime Day contributed about 400 basis points to our Q2 2021 year over year revenue growth rate. Speaker 200:11:25Lastly, as you look at our Q2 operating income guidance, A reminder that we will see our seasonal step up in stock based compensation expense as our employees receive annual restricted stock unit grants in the Q2. This year we expect to see stock based compensation expense of approximately $6,000,000,000 up from $3,300,000,000 in Q1, largely reflecting wage inflation as we continue to hire and retain employees in high demand areas, including engineers and other tech workers. With that, let's move on to your questions. Operator00:11:57Thank you. At this time, we will now open the call up for questions. We ask each caller to please limit yourself to one question. Our first question comes from Mark Mahaney with Evercore ISI. Please proceed with your question. Speaker 300:12:38Okay, thanks. I'm going to Speaker 400:12:39ask 2 questions, please. In terms of the revenue guide for the June quarter, I think it sort of implies about 3%. And if you look sequentially, if you look back at the Couple of years, the non COVID years, the growth has been between 4% 6%. Are you seeing signs of consumer softness or weakening? Is there any particular factor that would be And then briefly on the margins for Q2, so you got $4,000,000,000 in kind of these incremental costs $6,000,000,000 in the March quarter, but yet your guidance year over year implies kind of the same sort of year over year margin decline about 500 bps. Speaker 400:13:13Could you just explain that a little bit? Thanks. Speaker 300:13:17Hi, Mark. How are you doing? On revenue, yes, The revenue guidance we've given is kind of our best view of what we're seeing right now. Customer demand does remain strong. We're seeing again continued strength in prime purchases, prime commitment, levels of usage and benefits being used, etcetera. Speaker 300:13:43And the big part of the year over year comp is that we're comping the last part of the very elevated It does year over year step up that lasted about half of last year's Q2, and then we moved Prime Day to Q3. So We're not seeing softness. We're cognizant of the current inflationary environment and the impact it has on Consumer or excuse me, the household budgets, a lot of times that is a time when people come to Amazon because they know we have great prices and selection and convenience. So it can go one of 2 ways, but we don't see any Macroeconomic factors generally in this forecast on the demand side, we definitely see it on the cost side though. Speaker 500:14:34And Mark, I think your second question was related to the operating income guidance and some of the detail there. So, Brian, so it's the first time we've given the guidance for the Q2, but he detailed a number of pieces. But like you said, expect to see in aggregate about $4,000,000,000 A pressure for the 3 buckets that Brian talked about, higher inflationary pressures, lower productivity and some fixed cost to leverage, persisting into Q2. So that will be at some lower levels as we aim to and kind of expect to see some improvement in productivity, some of those other areas. We're also committed to just generally reducing variable cost per unit and working to lever our fixed costs, Specifically, we have those controllable cost buckets Brian spoke about. Speaker 500:15:20The other thing and again, Brian mentioned it towards the end there of his opening To see that seasonal step up in stock based compensation expense. So recall that our employees received those RSU grants In the Q2, this year we expect to see the expense of approximately $6,000,000,000 And so that's, up from about $3,300,000,000 in the first quarter. Operator00:15:46Our next question comes from Justin Post with Bank of America. Please proceed with your question. Speaker 600:15:53Great. Thank you. Big picture, Amazon hasn't really been around during a period of high inflation. How do you think about passing through the higher input costs through pricing. When you look at your units, they're flat, and you're not just not seeing any price increases in there. Speaker 600:16:11I know FX is a headwind, but How do you think about passing that through and when can we start to see that? And then second question, it looks like your shipping costs are up 14 versus units flat. Probably makes sense with the input costs, but we would expect some savings as you bring a lot of that transportation in house, a lot of the delivery in house. Are you seeing savings there? And how do you think about shipping costs versus units? Speaker 600:16:37Thanks. Speaker 300:16:39Sure. Let me make a comment on units first. If we step back, the 1st year of the pandemic From essentially from our world from the middle of May 2020 to May 2021, we saw high growth. We went from a 20% growth rate in revenue to a 40% growth rate almost overnight and held it for a year. And then we started to lap that for the last year that, essentially end in the middle of this next month. Speaker 300:17:11And we saw noted step downs in the run rate as soon as the middle of May hit last year. So On units though, units grew during that instead of jumping from to 40%, they jumped to the mid 40% to 50% range, Mainly because of the product mix, people were buying a lot more gloves and cleaning agents and all the things tied to the pandemic. So there's a lot of You have to look at the unit data with keeping that in mind because there's a mix heavy mix issue. But putting all that aside, You asked the question about transportation shipping rates. Our shipping rates are very competitive and we are seeing savings versus what we would get from external carriers. Speaker 300:17:57And it's beyond that. We would not even necessarily have had the capacity to from external third party providers to handle the transportation loads that we've seen in the last couple of years. So we're really glad that we have our if we built our AMZL network, we would not be able to have a one day program, same day and one day shipments if we tried to deliver it with 3rd party shippers, it just would not be cost effective. So, what you're seeing there in the growth in shipping costs versus the unit growth, a little bit on the unit side, But essentially a factor of inflation and productivity that I've mentioned to you on the component that hits in the transportation area. Speaker 500:18:40And Justin, on your second point regarding inflation, of course, we've talked about we're not immune to Inflationary pressures on the cost side and with the ongoing supply chain disruptions and the start of the war in the Ukraine Since our last quarter, we see larger impacts of inflation from line haul, shipping rates, fuel, shipping supplies and wages, which we've talked about in Some recent quarters as well. And we also see some volatility in utility pricing for some of the energy costs in operating the AWS data centers. Now when you look at costs for customers and sellers in terms of product pricing, I just reinforce our pricing philosophy hasn't changed. We aim to offer Low competitive pricing and try to stay on top of that pricing environment and make sure we're delivering a great price for customers. For our 1P business, That means continuing to be really competitive in that space, with low prices relative to the reputable competitors out there And we're staying really close to that on the data. Speaker 500:19:42For 3rd party, we don't control that price that's set by 3rd party sellers. So they're running their own businesses and we'll adjust the pricing to account for inflationary costs in their environment as well. And of course, on pricing and other many other services with Sellers, we offer services to help them not only handle logistics, but also get better pricing information to make sure that they're Staying on top of that as well. So wherever we can help them, we do that. We did increase some fees, effective, I believe it's today, related to the FBA sellers and some surcharge there. Speaker 500:20:18We're focused on, of course, addressing permanent costs and ensuring our fees are competitive versus those charged out there by their sellers. But it's still unclear if the inflationary costs will go up or down and so and for how long they'll persist. So Rather than a permanent fee change, we implemented that fuel and inflation surcharge for the first time. And it's of course a mechanism that's broadly Across the supply chain providers that are out there already, but it's the first time that we've done something like this. Operator00:20:46Our next question comes from Brian Nowak with Morgan Stanley. Please proceed with your question. Speaker 700:20:52Great. Thanks for taking my questions. I have 2. First one, Brian, I want to ask you about one day, same day. Now that you're getting inventory selection, SKU selection, in some cases, back to where it was pre pandemic, What are you seeing from a demand or an elasticity perspective as you get more inventory available for one day same day? Speaker 700:21:10Is it really leading to incremental sales based on your data. And the second one, I want to ask about tech and content. It came in a little higher despite, AWS costs coming in lower. Is there anything else we should sort of be thinking about in our modeling and tech and content, whether it's Kuiper or other items that are moving through that line item for the year? Thanks. Speaker 300:21:32Yes, let me start with your first question on one day and same day. Yes, we're approaching the Service levels that we had pre pandemic and that's a positive sign. But this doesn't it doesn't turn on a dime. I I think is this consumer? I noticed it myself. Speaker 300:21:50I see more things in stock and It opens up the consideration set for things that I may have had to run to a store to get in a short period of time. And That trust and as you see more and more that you trust it and you continue to order and you then go to Amazon first and say, okay, well, that's maybe my First stop before I even think about going to the store. So it has to be built over time. It doesn't take years. It takes hopefully weeks months, but We're hopeful and expecting that that will add to good elasticity, the same elasticity that we started to see Pre pandemic. Speaker 500:22:34On the second point, the technology and content, just as a reminder, Components in there is you got the Amazon Tech and the AWS infrastructure, so everything from servers, networking equipment, data center related depreciation, rent utilities, those types of things. The AWS tech employee costs and costs to support the dotcom website and a number of other technology initiatives that we're working on. For Q1, it was up about 19% year over year, which was down a little bit less than what you see for year over year growth throughout 2021. That growth rate though does of course include And offset, Q1 2022, related to a partial offset, I should say, related to the change in estimated useful lives for servers, which was a little under $1,000,000,000 of impact in the Q1. In terms of just the investment areas, I just Reinforce its continued investment in the tech infrastructure. Speaker 500:23:311 of the bigger pieces remains AWS of course there. And then just broadly speaking, inclusive AWS, The headcount to support the build out and support that the AWS team is doing as well as some consumer tech teams, And Echo devices and certain other areas there. Operator00:23:51Our next question comes from Doug Anmuth with JPMorgan. Speaker 800:23:57Thanks for the question. You talked about how you're no longer chasing physical or staffing capacity and in fact you're actually running at an At the moment, Sylvia, could talk a little bit about how long you think it could take to regain some of the productivity and cost efficiencies in the fulfillment network? Thank you. Speaker 300:24:18Sure thing. Let me start with productivity. We began and ended the quarter with essentially 1,000,000,000 or excuse me, 1,006 Employees, 1,600,000 employees, mostly of course are in operations. During the quarter, we had a peak of $1,700,000 and we are able to work that down by the end of the quarter. So we have Certain ability with contractors and all to adjust headcount. Speaker 300:24:49But for the most part, our employees are, what we call blue badges or permanent Amazon employees. And now we work on getting productivity up. It's a combination of productivity at the employee level, but it's also A matter of productivity of the and harmonization of the network, having the right demand in the right excuse me, the right capacity and the right demand matched at the warehouse level and the transportation node level. So that's what we're working on and we've made good strides In the last month and we see a line of sight to getting back, not all the way to pre pandemic rates in the next Quarter or 2, but a good bit of the way. And that's what we're firmly focused on and working on, and that's in the warehouses and also in transportation. Speaker 300:25:40Is there a second half to that question? Speaker 900:25:42Okay, go ahead. Operator00:25:48Our next question comes from Eric Sheridan with Goldman Sachs. Please proceed with your question. Speaker 900:25:54Thanks for taking the question and hope you're both well. Maybe I could just stick it on the capacity issues for a minute. In terms of the $4,000,000,000 number you're calling out. Maybe the first part of the question would be, is that entirely the additional issues that are now front and center versus the issues we talked about From Q4 into first half of twenty twenty two from a logistics and supply chain standpoint, where we had talked about permanent versus Transient cost nature of that $4,000,000,000 as you move through the first half of the year. So is this above and beyond that and above and beyond Some of the lingering COVID costs that you had called out in prior periods. Speaker 900:26:32Just wanted to unpack some of the stack build of the $4,000,000,000 versus thing we already knew Before and then maybe following up on Doug's question and asking it a little bit differently. When you look out to the back part of the year, not asking for how you might guide, but There's a typical cadence to fulfillment expense build and employee build and headcount build into the back part of the year as you build capacity toward The holidays, will that have a very different cadence to it this year because you find yourself with this much excess capacity at Q1, Q2 versus prior years, so we can keep that front of mind. Thanks so much. Speaker 300:27:08Sure. Good questions, Eric. Let me start with the Cost penalties. So in Q4, we did mention $4,000,000,000 of cost penalties in drag on that quarter and $1,000,000,000 of that was Fixed cost deleverage, principally a combination of having enough space and having Super high leverage in the prior year when we were chasing volume and had less space. And We indicated that that would be carrying over into 2022 and it has. Speaker 300:27:47From a productivity standpoint, our issues in the second half of last year were different. They were we didn't have as much labor even though we added I believe it was 200, I have it right here, 270,000 workers in the second half of last year. We were chasing labor, and it was creating much disruption within our network. Long zone shipments, Half full trucks, all kinds of negative consequences of not having labor, but we made it through Q4 with the anticipation that We'd be able to hold our labor for Q1 and labor certainty would be a lot better and start taming our network. That is still the plan and we're Probably a couple of months late on that because of some of the issues with Omicron in January and our reaction to it was that in Uncertain labor environment where a lot of people were on leave. Speaker 300:28:44We hired more people and then found ourselves overstaffed when the Omicron variant subsided rather quickly, at least from our standpoint in the warehouses. So the issue is switch From disruption to productivity losses to overcapacity on labor and we believe that that will dissipate. It'll take time in Q2, but it's so it's not the full we don't get the full $2,000,000,000 back in Q2, but we will make great strides on that. Inflation has been in both periods. Inflation was in the transportation costs, especially in wage inflation last year. Speaker 300:29:25Yes, it remains there. It's been amplified a bit by the fuel costs following the Ukraine conflict, which has happened since we last spoke. So it's more a factor of those costs will now, we believe will persist a little longer than we were hoping at the beginning of the year. And I mentioned some of the per unit rates for transportation, cargo shipments and also fuel costs. Those are real And we have to find ways to offset those or use less of high cost things like transportation and fuel. Speaker 300:29:59So we're working on that. As we progress, there's only guidance for Q2. But what we see is that the fixed cost The leverage will narrow as we go through the year and we'll be really glad we have this capacity in Q3 when Prime Day hits because that's always a big surge of both inventory and orders, and then definitely in the holiday season. So We will, in the way we see it is we've come out of a very tumultuous 2 years. We're Glad we made the decisions we made over the past 2 years. Speaker 300:30:34And now we have a chance to more right size the capacity to a more normalized demand pattern. So, what's left there is really inflation and that's what we're working on and evaluating and finding ways to mitigate and in some cases Having to pass some of the costs through to 3rd party sellers as well so that we're not subsidizing sales there and then we will see. So We expect the year over year revenue comps to improve in the second half of the year because again we're passing this Year of super high growth that I mentioned before from May of 2020 to May of 2021. But it's not like the volume has receded. Like in Q1, Literally, revenue is 61% higher over 2 years from 2020. Speaker 300:31:24So The way to think about it is it went up and stayed up and now it's it will resume in more normal growth pattern. But I wouldn't be fooled by the revenue growth rates in this difficult comp period. Operator00:31:40Our next question comes from Ross Sandler with Barclays. Please proceed with your question. Speaker 1000:31:47Hey, guys. So the letter mentioned some impacts post the Ukraine invasion. I'm guessing it's mostly on the inflation and the fuel costs you just mentioned, but any comment about how revenue trajectory compared in March after the conflict started versus before across your geographies? And was there any noticeable difference between Yes, prime member volume and non prime. Thanks a lot. Speaker 300:32:16Yes. Hi, Ross. No. I would say there's not a lot of prime versus non prime differential. We had of The what we consider to be a very strong March, it's very hard to compare year over year because March last year was the height of some stimulus payments in the United States. Speaker 300:32:34But From kind of a sequential period we thought March was strong. So there's no indicators that we're seeing of weakness Consumer demand, but we're wary of it as probably all companies are because household budgets are tightened when fuel costs are doubling and a big part of your Yes. Ripples through food, it ripples through everything else. So we're cognizant of that. But what we'll focus on is The customer experience continue to get our delivery times to be better and increasing selection, which is Better than pre pandemic time period and you're making the customer experience great on a lot of dimensions. Operator00:33:25Our final question comes from Jason Helfstein with Oppenheimer. Please proceed with your question. Thanks. Two questions. Just can you talk about advertising a bit? Operator00:33:38Are you seeing Supply chain disruption having any impact on advertising, just any comments in. And then second, I don't think AWS backlog was asked if there's any numbers you can share on AWS backlog growth this quarter versus last quarter? Thanks. Speaker 500:33:58Yes, Jason, I'll take the second one first just on the backlog. So yes, I mean we're continuing to see what the backlog is, right, is the Increase of AWS customers making long term commitments for AWS. At the March period ended, we had 88 point $9,000,000,000 balance for that. So that's up about 68% year over year. And the weighted average remaining kind of life Term for those is 3.8 years. Speaker 300:34:29And on revenue, Excuse me, advertising revenue was up 25% year over year and that's a Strong run rate compared to the revenue growth rate. So we're still very happy and vendors and others who use it to reach our customer base at the point where they're considering purchases. So strong quarter and continue to roll out new products for sellers to manage their advertising and Increase the ability to analyze and calculate the payback on marketing investments with us. Thank you for Speaker 500:35:23joining us today on the call and for your questions. A replay will be available on our Investor Relations website for at least 3 months. We appreciate your interest and we look forward to speaking with you again next quarter.Read moreRemove AdsPowered by Conference Call Audio Live Call not available Earnings Conference CallAmazon.com Q1 202200:00 / 00:00Speed:1x1.25x1.5x2xRemove Ads Earnings DocumentsSlide DeckPress Release(8-K)Quarterly report(10-Q) Sempra Earnings HeadlinesPar Pacific (NYSE:PARR) Shares Up 4.7% - What's Next?April 8 at 1:55 AM | americanbankingnews.comPar Pacific Holdings, Inc. (NYSE:PARR) Given Average Rating of "Moderate Buy" by BrokeragesApril 3, 2025 | americanbankingnews.com[Action Required] Claim Your FREE IRS Loophole GuideThis shouldn't surprise anyone who's been paying attention, but... Pres. Trump may be about to unleash the biggest "dollar reset" since 1971.April 11, 2025 | Colonial Metals (Ad)Deep Dive Into Par Pacific Hldgs Stock: Analyst Perspectives (6 Ratings)March 29, 2025 | nasdaq.comGoldman Sachs Upgrades Par Pacific Holdings (PARR)March 28, 2025 | msn.comPar Pacific upgraded to Buy from Neutral at Goldman SachsMarch 27, 2025 | markets.businessinsider.comSee More Par Pacific Headlines Get Earnings Announcements in your inboxWant to stay updated on the latest earnings announcements and upcoming reports for companies like Sempra? Sign up for Earnings360's daily newsletter to receive timely earnings updates on Sempra and other key companies, straight to your email. Email Address About SempraSempra (NYSE:SRE) operates as an energy infrastructure company in the United States and internationally. It operates through three segments: Sempra California, Sempra Texas Utilities, and Sempra Infrastructure. The Sempra California segment provides electric services; and natural gas services to San Diego County. As of December 31, 2023, it offered electric services to approximately 3.6 million population and natural gas services to approximately 3.3 million population that covers 4,100 square miles. This segment owns and operates a natural gas distribution, transmission, and storage system that supplies natural gas. As of December 31, 2023, it serves a population of 21 million covering an area of 24,000 square miles. The Sempra Texas Utilities segment engages in the regulated electricity transmission and distribution. As of December 31, 2023, its transmission system included 18,298 circuit miles of transmission lines; 1,257 transmission and distribution substations; interconnection to 173 third-party generation facilities totaling 54,277 MW; and distribution system included approximately 4.0 million points of delivery and consisted of 125,116 miles of overhead and underground lines. The Sempra Infrastructure segment develops, builds, operates, and invests in energy infrastructure to help enable the energy transition in North American markets and worldwide. The company was formerly known as Sempra Energy and changed its name to Sempra in May 2023. Sempra was incorporated in 1996 and is based in San Diego, California.View Sempra ProfileRead more More Earnings Resources from MarketBeat Earnings Tools Today's Earnings Tomorrow's Earnings Next Week's Earnings Upcoming Earnings Calls Earnings Newsletter Earnings Call Transcripts Earnings Beats & Misses Corporate Guidance Earnings Screener Earnings By Country U.S. Earnings Reports Canadian Earnings Reports U.K. Earnings Reports Latest Articles Why Analysts Boosted United Airlines Stock Ahead of EarningsLamb Weston Stock Rises, Earnings Provide Calm Amidst ChaosIntuitive Machines Gains After Earnings Beat, NASA Missions AheadCintas Delivers Earnings Beat, Signals More Growth AheadNike Stock Dips on Earnings: Analysts Weigh in on What’s NextAfter Massive Post Earnings Fall, Does Hope Remain for MongoDB?Semtech Rallies on Earnings Beat—Is There More Upside? Upcoming Earnings The Goldman Sachs Group (4/14/2025)Interactive Brokers Group (4/15/2025)Bank of America (4/15/2025)Citigroup (4/15/2025)Johnson & Johnson (4/15/2025)The PNC Financial Services Group (4/15/2025)ASML (4/16/2025)CSX (4/16/2025)Abbott Laboratories (4/16/2025)Kinder Morgan (4/16/2025) Get 30 Days of MarketBeat All Access for Free Sign up for MarketBeat All Access to gain access to MarketBeat's full suite of research tools. Start Your 30-Day Trial MarketBeat All Access Features Best-in-Class Portfolio Monitoring Get personalized stock ideas. Compare portfolio to indices. Check stock news, ratings, SEC filings, and more. Stock Ideas and Recommendations See daily stock ideas from top analysts. Receive short-term trading ideas from MarketBeat. Identify trending stocks on social media. Advanced Stock Screeners and Research Tools Use our seven stock screeners to find suitable stocks. Stay informed with MarketBeat's real-time news. Export data to Excel for personal analysis. Sign in to your free account to enjoy these benefits In-depth profiles and analysis for 20,000 public companies. Real-time analyst ratings, insider transactions, earnings data, and more. Our daily ratings and market update email newsletter. Sign in to your free account to enjoy all that MarketBeat has to offer. Sign In Create Account Your Email Address: Email Address Required Your Password: Password Required Log In or Sign in with Facebook Sign in with Google Forgot your password? Your Email Address: Please enter your email address. Please enter a valid email address Choose a Password: Please enter your password. Your password must be at least 8 characters long and contain at least 1 number, 1 letter, and 1 special character. Create My Account (Free) or Sign in with Facebook Sign in with Google By creating a free account, you agree to our terms of service. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
There are 11 speakers on the call. Operator00:00:00You for standing by. Good day, everyone, and welcome to the Amazon dotcom Q1 2022 Financial Results Teleconference. At this time, all participants are in a listen only mode. After the presentation, we will conduct a question and answer session. Today's call is being recorded. Operator00:00:17For opening remarks, I will be turning the call over to the Director of Investor Relations, Dave Fildes. Please go ahead. Speaker 100:00:26Hello, and welcome to our Q1 2022 financial results conference call. Joining us today to answer your questions is Brian Olsavsky, our CFO. As you listen to today's conference call, we encourage you to have our press release in front of you, which includes our financial results as well as metrics and commentary on the quarter. Please note, unless otherwise stated, all comparisons in this call will be against our results for the comparable period of 2021. Our comments and responses to your questions reflect management's views as of today, April 28, 2022 only, and will include forward looking statements. Speaker 100:01:01Actual results may differ materially. Additional information about factors that could potentially impact our financial results is included in today's press release and our filings with the SEC, including our most recent Annual Report on Form 10 ks and subsequent filings. During this call, we may discuss certain non GAAP financial measures. In our press release, slides accompanying this webcast and our filings with the SEC, each of which is posted on our IR website. You will find additional disclosures regarding these non GAAP measures, including reconciliations of these measures with comparable GAAP measures. Speaker 100:01:34Our guidance incorporates the order trends that we've seen to date and what we believe today to be appropriate assumptions. Our results are inherently unpredictable and may be materially affected by many factors, including uncertainty regarding the impacts of the COVID-nineteen pandemic, fluctuations in foreign exchange rates, Changes in global economic conditions and customer demand and spending, inflation, labor market and global supply chain constraints, world events, the rate of growth of the Internet, online commerce and cloud services and the various factors detailed in our filings with the SEC. This guidance also reflects Our estimates to date regarding the impacts of the COVID-nineteen pandemic on our operations, including those discussed in our filings with the SEC. Our guidance also assumes, among other things, that we don't conclude any additional business acquisitions, restructurings or legal settlements. It's not possible to accurately predict demand for our goods and services, and therefore, our actual results could differ materially from our guidance. Speaker 100:02:31And now, I'll turn the call over to Brian. Speaker 200:02:33Thank you for joining today's call. I'd like to start with a few comments on what we're seeing as we're coming out of the pandemic, both on the customer experience side and on the operating cost side in this current inflationary environment. Let's start with demand and customer experience. Worldwide net sales in Q1 were 100 and $14,400,000,000 an increase of 9% year over year excluding the impact of foreign exchange. This is the top end of our guidance range of 112 to $117,000,000,000 Our compound annual growth since before the pandemic stands at 25%, a growth rate higher than what we were seeing before the pandemic. Speaker 200:03:11Our Prime members continue to be a key driver of growth. Prime members have meaningfully increased their spend since the start of the pandemic and we continue to see consistently high member renewal rates. We also added millions more new Prime members during the quarter. Throughout the past 2 years, we've seen stronger usage of Prime benefits by Prime members and a greater reliance on Amazon for their shopping and entertainment. In the Q1, we made encouraging progress on key customer metrics. Speaker 200:03:39Delivery speed performance is now approaching levels not seen since the months immediately preceding the pandemic in early 2020, and we now have the widest selection ever available for Prime's fast delivery. We've worked to protect and enhance the customer experience Despite a sharp increase in costs, particularly over the past three quarters, we've seen a large cost to keep up with demand these past 2 years. During this period, we doubled the size of our operations and nearly doubled our workforce to 1,600,000 employees. Labor and physical space are no longer the bottlenecks they were throughout much of 2020 2021. However, we continue to face a variety of Cost pressures in our consumer business. Speaker 200:04:19We'll break these into 2 buckets, externally driven costs, primarily inflation and internally controllable costs, primarily productivity and fixed cost deleverage. The externally driven costs are a result of intensifying inflationary pressures throughout Q1. Linehaul air and ocean shipping rates continue to be at or above the rates in the second half of last year, which are already much higher than pre COVID levels. Some of this is due to the impact of the omicron variant in China and labor shortages at point of origin and the start of the war in the Ukraine has contributed to high fuel prices. For example, the cost to ship in overseas containers more than doubled compared to pre pandemic rates. Speaker 200:04:59The cost of fuel is approximately 1.5 times higher than it was even a year ago. Combined with the year over year increases in wage inflation, these inflationary pressures have added Approximately $2,000,000,000 of incremental costs when compared to last year. While we will continue to look for ways to mitigate these costs, we expect they will be around for some time. Next bucket of costs relate to productivity and fixed cost leverage, which we consider to be more within our control and are working to reduce. These additional costs correspond to the state of the labor force and fulfillment network, following 2 years of disruption and large demand variability. Speaker 200:05:35We We now look forward to more predictability in our consumer order patterns and greater stability in our operations. Let's start with labor. As a reminder, in the second half of twenty twenty one, we were operating in a labor constrained environment. With the emergence of the omicron variant in late 2021, we saw Sided in the second half of the quarter and employees returned from leave, we quickly transitioned from being understaffed to being overstaffed, resulting in lower productivity. This lower productivity added approximately $2,000,000,000 in cost compared to last year. Speaker 200:06:14In the last few weeks of the quarter and into April, We've seen productivity improvements across the network and we expect to reduce these cost headwinds in Q2. The last issue relates to our fixed cost leverage. Despite still seeing strong customer demand and expansion of our FBA business, we currently have excess capacity in our fulfillment and transportation network. Capacity decisions are made years in advance and we make conscious decisions in 2020 early 2021 to not let space be a constraint on our business. During the pandemic, we are facing not only unprecedented demand, but also extended lead times on new capacity, and we built towards the high end of a very volatile demand outlook. Speaker 200:06:52Now that demand patterns have stabilized, we see an opportunity to better match our capacity to demand. We have lowered our operations capital expenditures for 2022 and are evaluating other ways to increase our fixed cost leverage. We estimate that this overcapacity coupled with the extraordinary leverage we saw in Q1 of last year resulted in $2,000,000,000 of additional costs year over year in Q1. We do expect the effects of these fixed cost leverage to persist for the next several quarters as we grow into this capacity. When combined the impacts of the externally driven costs and the internally controllable costs, we get approximately $6,000,000,000 in incremental costs for the quarter. Speaker 200:07:29Approximately 2 thirds of these costs are within our control And with demand normalizing, we remain focused on rightsizing our cost structure and driving out any cost inefficiencies. Our guidance includes an expectation that we will incur approximately $4,000,000,000 of these incremental costs in Q2. We saw another strong quarter of innovation and customer engagement the AWS segment, where net sales were $18,400,000,000 in Q1, up 37% year over year and now represent an annualized sales run rate of nearly $74,000,000,000 Developers at organizations of all sizes From governments and not for profits to startups and enterprises continue to choose Amazon Web Services. Companies like Telefonica, Verizon, Boeing, MongoDB, Amdocs, Bundesliga, Maple Leaf Sports and Entertainment, the NHL and thread announced new agreements and service launches supported by AWS. We also continue to build support infrastructure to best serve AWS' Millions of customers, we recently completed the launch of our first 16 local zones in the United States with 32 more to come across 26 countries. Speaker 200:08:40Local zones extend AWS regions to place our services at the edge of the cloud near large population, industry and IT centers, expanding our infrastructure footprint and enabling customers to build with single digit millisecond latency performance. Last quarter, I provided some detail on our overall capital investments. So let me add to that with our current thinking. First, as a reminder, we look at the combination of CapEx plus finance leases. Capital investments were $61,000,000,000 on the trailing 12 month period ended March 31. Speaker 200:09:13About 40% of that went to infrastructure, primarily supporting AWS, but also supporting our sizable consumer business. About 30% is fulfillment capacity, primarily fulfillment center warehouses, a little less than 25% is for transportation. So think of that as the middle and last mile capacity related to customer shipments. The remaining 5% or so is comprised of things like corporate space and physical stores. For full year 2022, we do expect infrastructure spend to grow year over year in large part to support the rapid growth and innovation we're seeing within AWS. Speaker 200:09:49We expect infrastructure should represent about half of our total capital investments in 2022. For the consumer business, As I said earlier, we currently have some excess capacity in the network that we need to grow into. So we've brought down our build expectations. Note again that many of the build decisions were made 18 months to 24 months ago, so there are limitations on what we can adjust mid year. That said, we expect fulfillment dollars spent on capital projects to be lower in 2022 versus the prior year. Speaker 200:10:17We also expect transportation dollars spent on capital projects to be flat to slightly down. Finally, I'll highlight a few additional items. We reported an overall net loss of $3,800,000,000 in the Q1. While we primarily focus our comments on operating income, I'd point out that this net loss includes a pre tax valuation loss of $7,600,000,000 included in non operating expense from our common stock investment in Rivian Automotive. You may remember that we had a $12,000,000,000 gain on Rivian in Q4. Speaker 200:10:48We also provided our Q2 financial guidance as part of our earnings release. As a reminder, our comparable period of Q2 2021 included the continuation extraordinary net sales growth through roughly the first half of that quarter that began to moderate in the second half as vaccines more readily available in many countries and people started getting out of their homes. In addition, note that this year's Prime Day sales event will occur in the Q3, in July to be specific. Last year in 2021, Prime Day occurred in the Q2. Prime Day contributed about 400 basis points to our Q2 2021 year over year revenue growth rate. Speaker 200:11:25Lastly, as you look at our Q2 operating income guidance, A reminder that we will see our seasonal step up in stock based compensation expense as our employees receive annual restricted stock unit grants in the Q2. This year we expect to see stock based compensation expense of approximately $6,000,000,000 up from $3,300,000,000 in Q1, largely reflecting wage inflation as we continue to hire and retain employees in high demand areas, including engineers and other tech workers. With that, let's move on to your questions. Operator00:11:57Thank you. At this time, we will now open the call up for questions. We ask each caller to please limit yourself to one question. Our first question comes from Mark Mahaney with Evercore ISI. Please proceed with your question. Speaker 300:12:38Okay, thanks. I'm going to Speaker 400:12:39ask 2 questions, please. In terms of the revenue guide for the June quarter, I think it sort of implies about 3%. And if you look sequentially, if you look back at the Couple of years, the non COVID years, the growth has been between 4% 6%. Are you seeing signs of consumer softness or weakening? Is there any particular factor that would be And then briefly on the margins for Q2, so you got $4,000,000,000 in kind of these incremental costs $6,000,000,000 in the March quarter, but yet your guidance year over year implies kind of the same sort of year over year margin decline about 500 bps. Speaker 400:13:13Could you just explain that a little bit? Thanks. Speaker 300:13:17Hi, Mark. How are you doing? On revenue, yes, The revenue guidance we've given is kind of our best view of what we're seeing right now. Customer demand does remain strong. We're seeing again continued strength in prime purchases, prime commitment, levels of usage and benefits being used, etcetera. Speaker 300:13:43And the big part of the year over year comp is that we're comping the last part of the very elevated It does year over year step up that lasted about half of last year's Q2, and then we moved Prime Day to Q3. So We're not seeing softness. We're cognizant of the current inflationary environment and the impact it has on Consumer or excuse me, the household budgets, a lot of times that is a time when people come to Amazon because they know we have great prices and selection and convenience. So it can go one of 2 ways, but we don't see any Macroeconomic factors generally in this forecast on the demand side, we definitely see it on the cost side though. Speaker 500:14:34And Mark, I think your second question was related to the operating income guidance and some of the detail there. So, Brian, so it's the first time we've given the guidance for the Q2, but he detailed a number of pieces. But like you said, expect to see in aggregate about $4,000,000,000 A pressure for the 3 buckets that Brian talked about, higher inflationary pressures, lower productivity and some fixed cost to leverage, persisting into Q2. So that will be at some lower levels as we aim to and kind of expect to see some improvement in productivity, some of those other areas. We're also committed to just generally reducing variable cost per unit and working to lever our fixed costs, Specifically, we have those controllable cost buckets Brian spoke about. Speaker 500:15:20The other thing and again, Brian mentioned it towards the end there of his opening To see that seasonal step up in stock based compensation expense. So recall that our employees received those RSU grants In the Q2, this year we expect to see the expense of approximately $6,000,000,000 And so that's, up from about $3,300,000,000 in the first quarter. Operator00:15:46Our next question comes from Justin Post with Bank of America. Please proceed with your question. Speaker 600:15:53Great. Thank you. Big picture, Amazon hasn't really been around during a period of high inflation. How do you think about passing through the higher input costs through pricing. When you look at your units, they're flat, and you're not just not seeing any price increases in there. Speaker 600:16:11I know FX is a headwind, but How do you think about passing that through and when can we start to see that? And then second question, it looks like your shipping costs are up 14 versus units flat. Probably makes sense with the input costs, but we would expect some savings as you bring a lot of that transportation in house, a lot of the delivery in house. Are you seeing savings there? And how do you think about shipping costs versus units? Speaker 600:16:37Thanks. Speaker 300:16:39Sure. Let me make a comment on units first. If we step back, the 1st year of the pandemic From essentially from our world from the middle of May 2020 to May 2021, we saw high growth. We went from a 20% growth rate in revenue to a 40% growth rate almost overnight and held it for a year. And then we started to lap that for the last year that, essentially end in the middle of this next month. Speaker 300:17:11And we saw noted step downs in the run rate as soon as the middle of May hit last year. So On units though, units grew during that instead of jumping from to 40%, they jumped to the mid 40% to 50% range, Mainly because of the product mix, people were buying a lot more gloves and cleaning agents and all the things tied to the pandemic. So there's a lot of You have to look at the unit data with keeping that in mind because there's a mix heavy mix issue. But putting all that aside, You asked the question about transportation shipping rates. Our shipping rates are very competitive and we are seeing savings versus what we would get from external carriers. Speaker 300:17:57And it's beyond that. We would not even necessarily have had the capacity to from external third party providers to handle the transportation loads that we've seen in the last couple of years. So we're really glad that we have our if we built our AMZL network, we would not be able to have a one day program, same day and one day shipments if we tried to deliver it with 3rd party shippers, it just would not be cost effective. So, what you're seeing there in the growth in shipping costs versus the unit growth, a little bit on the unit side, But essentially a factor of inflation and productivity that I've mentioned to you on the component that hits in the transportation area. Speaker 500:18:40And Justin, on your second point regarding inflation, of course, we've talked about we're not immune to Inflationary pressures on the cost side and with the ongoing supply chain disruptions and the start of the war in the Ukraine Since our last quarter, we see larger impacts of inflation from line haul, shipping rates, fuel, shipping supplies and wages, which we've talked about in Some recent quarters as well. And we also see some volatility in utility pricing for some of the energy costs in operating the AWS data centers. Now when you look at costs for customers and sellers in terms of product pricing, I just reinforce our pricing philosophy hasn't changed. We aim to offer Low competitive pricing and try to stay on top of that pricing environment and make sure we're delivering a great price for customers. For our 1P business, That means continuing to be really competitive in that space, with low prices relative to the reputable competitors out there And we're staying really close to that on the data. Speaker 500:19:42For 3rd party, we don't control that price that's set by 3rd party sellers. So they're running their own businesses and we'll adjust the pricing to account for inflationary costs in their environment as well. And of course, on pricing and other many other services with Sellers, we offer services to help them not only handle logistics, but also get better pricing information to make sure that they're Staying on top of that as well. So wherever we can help them, we do that. We did increase some fees, effective, I believe it's today, related to the FBA sellers and some surcharge there. Speaker 500:20:18We're focused on, of course, addressing permanent costs and ensuring our fees are competitive versus those charged out there by their sellers. But it's still unclear if the inflationary costs will go up or down and so and for how long they'll persist. So Rather than a permanent fee change, we implemented that fuel and inflation surcharge for the first time. And it's of course a mechanism that's broadly Across the supply chain providers that are out there already, but it's the first time that we've done something like this. Operator00:20:46Our next question comes from Brian Nowak with Morgan Stanley. Please proceed with your question. Speaker 700:20:52Great. Thanks for taking my questions. I have 2. First one, Brian, I want to ask you about one day, same day. Now that you're getting inventory selection, SKU selection, in some cases, back to where it was pre pandemic, What are you seeing from a demand or an elasticity perspective as you get more inventory available for one day same day? Speaker 700:21:10Is it really leading to incremental sales based on your data. And the second one, I want to ask about tech and content. It came in a little higher despite, AWS costs coming in lower. Is there anything else we should sort of be thinking about in our modeling and tech and content, whether it's Kuiper or other items that are moving through that line item for the year? Thanks. Speaker 300:21:32Yes, let me start with your first question on one day and same day. Yes, we're approaching the Service levels that we had pre pandemic and that's a positive sign. But this doesn't it doesn't turn on a dime. I I think is this consumer? I noticed it myself. Speaker 300:21:50I see more things in stock and It opens up the consideration set for things that I may have had to run to a store to get in a short period of time. And That trust and as you see more and more that you trust it and you continue to order and you then go to Amazon first and say, okay, well, that's maybe my First stop before I even think about going to the store. So it has to be built over time. It doesn't take years. It takes hopefully weeks months, but We're hopeful and expecting that that will add to good elasticity, the same elasticity that we started to see Pre pandemic. Speaker 500:22:34On the second point, the technology and content, just as a reminder, Components in there is you got the Amazon Tech and the AWS infrastructure, so everything from servers, networking equipment, data center related depreciation, rent utilities, those types of things. The AWS tech employee costs and costs to support the dotcom website and a number of other technology initiatives that we're working on. For Q1, it was up about 19% year over year, which was down a little bit less than what you see for year over year growth throughout 2021. That growth rate though does of course include And offset, Q1 2022, related to a partial offset, I should say, related to the change in estimated useful lives for servers, which was a little under $1,000,000,000 of impact in the Q1. In terms of just the investment areas, I just Reinforce its continued investment in the tech infrastructure. Speaker 500:23:311 of the bigger pieces remains AWS of course there. And then just broadly speaking, inclusive AWS, The headcount to support the build out and support that the AWS team is doing as well as some consumer tech teams, And Echo devices and certain other areas there. Operator00:23:51Our next question comes from Doug Anmuth with JPMorgan. Speaker 800:23:57Thanks for the question. You talked about how you're no longer chasing physical or staffing capacity and in fact you're actually running at an At the moment, Sylvia, could talk a little bit about how long you think it could take to regain some of the productivity and cost efficiencies in the fulfillment network? Thank you. Speaker 300:24:18Sure thing. Let me start with productivity. We began and ended the quarter with essentially 1,000,000,000 or excuse me, 1,006 Employees, 1,600,000 employees, mostly of course are in operations. During the quarter, we had a peak of $1,700,000 and we are able to work that down by the end of the quarter. So we have Certain ability with contractors and all to adjust headcount. Speaker 300:24:49But for the most part, our employees are, what we call blue badges or permanent Amazon employees. And now we work on getting productivity up. It's a combination of productivity at the employee level, but it's also A matter of productivity of the and harmonization of the network, having the right demand in the right excuse me, the right capacity and the right demand matched at the warehouse level and the transportation node level. So that's what we're working on and we've made good strides In the last month and we see a line of sight to getting back, not all the way to pre pandemic rates in the next Quarter or 2, but a good bit of the way. And that's what we're firmly focused on and working on, and that's in the warehouses and also in transportation. Speaker 300:25:40Is there a second half to that question? Speaker 900:25:42Okay, go ahead. Operator00:25:48Our next question comes from Eric Sheridan with Goldman Sachs. Please proceed with your question. Speaker 900:25:54Thanks for taking the question and hope you're both well. Maybe I could just stick it on the capacity issues for a minute. In terms of the $4,000,000,000 number you're calling out. Maybe the first part of the question would be, is that entirely the additional issues that are now front and center versus the issues we talked about From Q4 into first half of twenty twenty two from a logistics and supply chain standpoint, where we had talked about permanent versus Transient cost nature of that $4,000,000,000 as you move through the first half of the year. So is this above and beyond that and above and beyond Some of the lingering COVID costs that you had called out in prior periods. Speaker 900:26:32Just wanted to unpack some of the stack build of the $4,000,000,000 versus thing we already knew Before and then maybe following up on Doug's question and asking it a little bit differently. When you look out to the back part of the year, not asking for how you might guide, but There's a typical cadence to fulfillment expense build and employee build and headcount build into the back part of the year as you build capacity toward The holidays, will that have a very different cadence to it this year because you find yourself with this much excess capacity at Q1, Q2 versus prior years, so we can keep that front of mind. Thanks so much. Speaker 300:27:08Sure. Good questions, Eric. Let me start with the Cost penalties. So in Q4, we did mention $4,000,000,000 of cost penalties in drag on that quarter and $1,000,000,000 of that was Fixed cost deleverage, principally a combination of having enough space and having Super high leverage in the prior year when we were chasing volume and had less space. And We indicated that that would be carrying over into 2022 and it has. Speaker 300:27:47From a productivity standpoint, our issues in the second half of last year were different. They were we didn't have as much labor even though we added I believe it was 200, I have it right here, 270,000 workers in the second half of last year. We were chasing labor, and it was creating much disruption within our network. Long zone shipments, Half full trucks, all kinds of negative consequences of not having labor, but we made it through Q4 with the anticipation that We'd be able to hold our labor for Q1 and labor certainty would be a lot better and start taming our network. That is still the plan and we're Probably a couple of months late on that because of some of the issues with Omicron in January and our reaction to it was that in Uncertain labor environment where a lot of people were on leave. Speaker 300:28:44We hired more people and then found ourselves overstaffed when the Omicron variant subsided rather quickly, at least from our standpoint in the warehouses. So the issue is switch From disruption to productivity losses to overcapacity on labor and we believe that that will dissipate. It'll take time in Q2, but it's so it's not the full we don't get the full $2,000,000,000 back in Q2, but we will make great strides on that. Inflation has been in both periods. Inflation was in the transportation costs, especially in wage inflation last year. Speaker 300:29:25Yes, it remains there. It's been amplified a bit by the fuel costs following the Ukraine conflict, which has happened since we last spoke. So it's more a factor of those costs will now, we believe will persist a little longer than we were hoping at the beginning of the year. And I mentioned some of the per unit rates for transportation, cargo shipments and also fuel costs. Those are real And we have to find ways to offset those or use less of high cost things like transportation and fuel. Speaker 300:29:59So we're working on that. As we progress, there's only guidance for Q2. But what we see is that the fixed cost The leverage will narrow as we go through the year and we'll be really glad we have this capacity in Q3 when Prime Day hits because that's always a big surge of both inventory and orders, and then definitely in the holiday season. So We will, in the way we see it is we've come out of a very tumultuous 2 years. We're Glad we made the decisions we made over the past 2 years. Speaker 300:30:34And now we have a chance to more right size the capacity to a more normalized demand pattern. So, what's left there is really inflation and that's what we're working on and evaluating and finding ways to mitigate and in some cases Having to pass some of the costs through to 3rd party sellers as well so that we're not subsidizing sales there and then we will see. So We expect the year over year revenue comps to improve in the second half of the year because again we're passing this Year of super high growth that I mentioned before from May of 2020 to May of 2021. But it's not like the volume has receded. Like in Q1, Literally, revenue is 61% higher over 2 years from 2020. Speaker 300:31:24So The way to think about it is it went up and stayed up and now it's it will resume in more normal growth pattern. But I wouldn't be fooled by the revenue growth rates in this difficult comp period. Operator00:31:40Our next question comes from Ross Sandler with Barclays. Please proceed with your question. Speaker 1000:31:47Hey, guys. So the letter mentioned some impacts post the Ukraine invasion. I'm guessing it's mostly on the inflation and the fuel costs you just mentioned, but any comment about how revenue trajectory compared in March after the conflict started versus before across your geographies? And was there any noticeable difference between Yes, prime member volume and non prime. Thanks a lot. Speaker 300:32:16Yes. Hi, Ross. No. I would say there's not a lot of prime versus non prime differential. We had of The what we consider to be a very strong March, it's very hard to compare year over year because March last year was the height of some stimulus payments in the United States. Speaker 300:32:34But From kind of a sequential period we thought March was strong. So there's no indicators that we're seeing of weakness Consumer demand, but we're wary of it as probably all companies are because household budgets are tightened when fuel costs are doubling and a big part of your Yes. Ripples through food, it ripples through everything else. So we're cognizant of that. But what we'll focus on is The customer experience continue to get our delivery times to be better and increasing selection, which is Better than pre pandemic time period and you're making the customer experience great on a lot of dimensions. Operator00:33:25Our final question comes from Jason Helfstein with Oppenheimer. Please proceed with your question. Thanks. Two questions. Just can you talk about advertising a bit? Operator00:33:38Are you seeing Supply chain disruption having any impact on advertising, just any comments in. And then second, I don't think AWS backlog was asked if there's any numbers you can share on AWS backlog growth this quarter versus last quarter? Thanks. Speaker 500:33:58Yes, Jason, I'll take the second one first just on the backlog. So yes, I mean we're continuing to see what the backlog is, right, is the Increase of AWS customers making long term commitments for AWS. At the March period ended, we had 88 point $9,000,000,000 balance for that. So that's up about 68% year over year. And the weighted average remaining kind of life Term for those is 3.8 years. Speaker 300:34:29And on revenue, Excuse me, advertising revenue was up 25% year over year and that's a Strong run rate compared to the revenue growth rate. So we're still very happy and vendors and others who use it to reach our customer base at the point where they're considering purchases. So strong quarter and continue to roll out new products for sellers to manage their advertising and Increase the ability to analyze and calculate the payback on marketing investments with us. Thank you for Speaker 500:35:23joining us today on the call and for your questions. A replay will be available on our Investor Relations website for at least 3 months. We appreciate your interest and we look forward to speaking with you again next quarter.Read moreRemove AdsPowered by