NYSE:AON AON Q1 2022 Earnings Report $363.55 -5.28 (-1.43%) As of 04/24/2025 03:59 PM Eastern Earnings HistoryForecast AON EPS ResultsActual EPS$4.83Consensus EPS $4.86Beat/MissMissed by -$0.03One Year Ago EPS$4.28AON Revenue ResultsActual Revenue$3.67 billionExpected Revenue$3.72 billionBeat/MissMissed by -$47.89 millionYoY Revenue Growth+4.10%AON Announcement DetailsQuarterQ1 2022Date4/29/2022TimeBefore Market OpensConference Call DateFriday, April 29, 2022Conference Call Time2:26PM ETUpcoming EarningsAON's Q1 2025 earnings is scheduled for Friday, April 25, 2025, with a conference call scheduled at 8:30 AM ET. Check back for transcripts, audio, and key financial metrics as they become available.Q1 2025 Earnings ReportConference Call ResourcesConference Call AudioConference Call TranscriptSlide DeckPress Release (8-K)Quarterly Report (10-Q)Earnings HistoryCompany ProfileSlide DeckFull Screen Slide DeckPowered by AON Q1 2022 Earnings Call TranscriptProvided by QuartrApril 29, 2022 ShareLink copied to clipboard.There are 8 speakers on the call. Operator00:00:00Good morning, and thank you for holding. Welcome to Aon PLC's First Quarter 2022 Conference Call. Call. I would also like to remind all parties that this call is being recorded. If anyone has an objection, you may disconnect at this time. Operator00:00:18The call. It is important to note that some of the comments in today's call may constitute certain statements that are forward looking in danger as defined by the Private Securities Reform Act of 1995. Such statements are subject to certain risks and uncertainties that could cause actual results to differ materially from historical results or those anticipated. Information concerning risk factors that could cause such differences are described in the press release covering our Q1 2022 results as well as having been posted on our website. Now, it is my pleasure to turn the call over to Greg Case, CEO of Aon Plc. Speaker 100:00:52Thank you, and good morning, everyone. Welcome to our Q1 conference call. I'm joined by Christa Davies, our CFO and Eric Anderson, our President. As in previous quarters, we posted a detailed financial presentation on our website. The We'd like to start by acknowledging the tremendous work of our colleagues across the firm. Speaker 100:01:08They continue to exhibit remarkable leadership supporting clients in a challenging environment. We also want to thank our colleagues for their inspiring support of our team, their families and others who've been impacted by the Russian war in Ukraine. The This is a tragic example of increasing global volatility, adding to the challenges of facing organizations and individuals every day, Including continued effects of COVID-nineteen, especially in Asia, inflation, climate change, capital availability and connected impact to supply chains, intellectual property, Workforce resilience and retirement readiness. In this environment, helping our clients protect and grow their businesses, support their employees, their communities the and their stakeholders has never been more important. Turning to financial performance. Speaker 100:01:51Our team delivered an excellent Q1 and start to the year the with 8% organic revenue growth, an increase from a strong prior year performance of 6% in Q1 2021. The This top line strength translated to a 38% adjusted operating margin, an increase of 60 basis points and 13% adjusted EPS growth, Demonstrating the power of our Aon Business Services platform to drive sustainable margin expansion as well as support growth. Within our solution lines, we would highlight the In commercial risk, we delivered 9% organic revenue growth with growth in every major geography and particular strength across renewals and retention. The Our teams are working incredibly hard to make sure our clients have the right coverage that fully considers the impact of inflation and other economic factors. Reinsurance Solutions organic revenue grew 7%, driven by continued strength in retention and new business generation around the world as we help clients navigate a complicated a challenging risk environment. Speaker 100:02:47In Health Solutions, organic revenue grew 8%, reflecting global strength in core health and benefits and advisory work, the Especially around well-being and resilience. We also saw double digit growth in consumer benefit solutions and human capital. And we would note particular strength in our rewards the as we see our clients increasingly focused on talent, compensation and risk and opportunities the Related to ESG. And finally, Wealth Solutions organic revenue growth was flat in the quarter. Our Retirement Investments team continues to do excellent work, the Helping our clients address ongoing opportunities as well as regulatory changes and challenges. Speaker 100:03:23Priority development areas like delegated investment management and growth in pooled employer plans the highlights in the quarter. Looking ahead and fully recognizing increasing uncertainty in global complexity the For the full year 2022 and over the long term, we continue to expect mid single digit or greater organic revenue growth. We also continue to expect margin improvement and double digit free cash flow growth for the full year 2022 and over the long term. The As we reflect on the strong combination of organic revenue growth and margin expansion in the quarter and our expectations for the year, we would highlight that the Aon Business Services platform is becoming an increasingly powerful tool for client service and growth in addition to driving ongoing efficiency gains. For example, In recent discussions with a multinational chemical company, our AM Business Services client dashboard changed the game on how we interacted with them on their M and A growth strategy. Speaker 100:04:16The conference of datasets easily accessible to our team enable them to bring insights around the value of the client's intellectual property as a driver the of their priority M and A activity. This created great value for them and opened up substantial opportunities for us in many areas, including transactional liability the Intellectual Property Solutions. More simply, these analytics help us identify innovative opportunities and where we might be underpenetrated today by geography or by solution the In another example, AI Business Services is equally powerful supporting our work with clients in ESG, an increasingly wide ranging topic for our clients. The Our ESG practice within Newman Capital Solutions specializes in assessing and prioritizing risks and opportunities for our clients across their stakeholder base and their business. The Our ESG risk assessment tool allows clients to monitor key risks in real time and is focused on specific client priorities, given their business, geography, industry and competitive landscape. Speaker 100:05:11The tool links those risks to Aon Insight, experts and solutions the To drive sustainability, model their climate risk, better navigate the D and O or cyber landscape and reinforce their culture to strengthen their people strategy. The And specifically on environmental risk, we're using our proprietary climate analytics to quantify the impacts of climate change on our clients' physical assets, the Which then helps inform risk mitigation and improve resilience. The power of this capability is not just in developing innovative solutions, the The ways in which it helps colleagues better inform and advise our clients. It's also in our ability to connect and scale distribution of these solutions across the firm, the Including in our acquisitions, where we bring an expertise with express intent to scale new capabilities. In the latest example, we recently announced the acquisition of a U. Speaker 100:06:00K.-based technology company, Tyche. And we're delighted to welcome our new colleagues to Aon. The actuarial software platform they've built enhances our balance sheet modeling capability, the Especially in reserving and pricing and allows us to enhance our analytics offering to a broad base of reinsurance clients and commercial risk clients with complex balance sheets. The Hygiene's differentiator is to strengthen speed of simulations, enabling our teams to model complex risk transparently the To help our clients better understand global risk and meet evolving regulatory requirements. Scaling the formidable capability that Tyche brings reinforces our broader strategy By enhancing our analytical tools and actuarial remodeling capabilities. Speaker 100:06:39This will enable us to advise and execute across the insurance industry with clients and help them meet their goals of ongoing growth, capital management and ultimately economic returns. In summary, the Our strong Q1 results reinforce continued momentum and position us well to deliver on our key metrics over the full year. The While we continue to anticipate that volatility of all kinds and its impact on organizations will continue to grow in this environment, the Our Aon United strategy and business services platform both become more relevant. The capability and track record that we've built gives us confidence in our ability to drive further value call for our clients, colleagues, society and shareholders. Now I'd like to turn the call over to Christa for her thoughts on our performance and long term outlook. Speaker 200:07:24The Thanks so much, Greg, and good morning, everyone. As Greg highlighted, we delivered a strong operational and financial performance in the Q1 to start the year, highlighted by 8% organic revenue growth that translated into 60 basis points of margin expansion and double digit growth in earnings per share. The We look forward to building on this momentum through the rest of 2022. As I reflect on the quarter, 1st, organic revenue growth was 8%, driven by strong ongoing retention and net new business generation. I would note that total revenue growth of 4% includes an unfavorable impact from changes in FX, the driven primarily by a weaker euro versus the dollar as Q1 is our seasonally largest quarter for euro denominated revenues. Speaker 200:08:06The As we look to the rest of 2022, we're continuing to monitor various macroeconomic factors, including the underlying drivers of GDP, inflation and interest rates, the which all impacts our clients and our business. In particular, I would note a few interrelated impacts. The On GDP, we've noted there's a correlation between our revenue and GDP growth, particularly the underlying drivers of GDP, such as asset values, corporate revenues and employment levels. We've recently seen decreases in global GDP growth forecast for the year, the factors such as ongoing impacts of COVID related restrictions, the war in Ukraine, rising inflation and expected increases in interest rates. The As we've communicated previously, our revenue base is very resilient. Speaker 200:08:52An impact from GDP tends to sharpen the more discretionary portions of our business, the such as project related work across the portfolio. These portions of our business were strong in Q1. So as Greg mentioned, we're seeing increased uncertainty in overall trends. The I would also note there are many ways in which we can help clients in times of challenging economic circumstances or increased volatility. The On inflation, we see impacts to our revenue and expense base. Speaker 200:09:19On revenue, inflation increases underlying exposures across our business, For instance, in property values and healthcare costs. As Greg mentioned, we're working with our clients to ensure they're appropriately protected against these increasing values the and optimizing their total cost of risk. On expenses, we're continuing to invest in our colleagues and a higher end support growth, especially in priority areas. The This does increase overall compensation costs, although our EONB's and services strategy continues to drive efficiency in operations and support our goal of ongoing margin expansion. The And on interest rates, there are puts and takes at play. Speaker 200:09:55But generally, we are very well positioned for higher interest rates. The While revenue in some areas of our business like construction and transaction liability is often dependent on client investment behavior, which may be impacted by rising interest rates, the call. I would highlight 3 main points on how we benefit from higher interest rates. First, we see investment income increases as short term interest rates rise. The Over the course of the year, a 100 basis point increase in short term interest rates, such as the U. Speaker 200:10:24S. Federal funds rate and ECB deposit facility rate the translates to an impact of about $60,000,000 in total revenue and operating income. 2nd, our pension liability improves the as increases in interest rates result in higher discount rates used to value our pension obligations. 3rd, our term debt is all fixed rate the With an average rate of 3.8%. So the interest expense associated with our existing term debt does not increase. Speaker 200:10:53Overall, our business is resilient the Our Aon United strategy gives us confidence in our ability to deliver results in any economic scenario. As Greg said, We do see increased external volatility, however. We continue to expect mid single digit or greater organic revenue growth for 2022 and over the long term. The Moving to operating performance. We delivered strong operational improvement with adjusted operating margins of 38%, the an increase of 60 basis points, driven by organic revenue growth and efficiencies from our Aon Business Services platform, the Overcoming a negative impact of FX and expense growth, which includes investment in colleagues and technology to drive long term growth the As we previously communicated, we think about margins over the course of the full year. Speaker 200:11:43The We expect continued investment in colleagues and ongoing adoption of T and E throughout the year. We expect to deliver margin expansion in 2022 the As we continue our track record of cost discipline and managing investments in long term growth on an ROIC basis. The We translated strong adjusted operating income growth into double digit adjusted EPS growth of 13% for the quarter. As noted in our earnings material, the FX translation was an unfavorable impact of approximately $0.19 per share in the quarter. If currency remains stable at today's rates, We expect an unfavorable impact of approximately $0.08 per share or approximately $24,000,000 decrease in operating income in the Q2 of 2022. Speaker 200:12:30The Turning to free cash flow and capital allocation. Free cash flow decreased 17% the to $440,000,000 primarily driven by higher incentive compensation payouts given our strong 2021 financial results. The I would note that we had strong growth in the prior year period and that Q1 has historically been our seasonally smallest quarter from a cash flow standpoint, call is due primarily to incentive compensation payments. As we've communicated before, free cash flow can be lumpy from quarter to quarter. We continue to expect to deliver double digit free cash flow growth for the full year 2022. Speaker 200:13:07Looking forward, we expect to drive free cash flow growth over the long term, driven by operating income growth, working capital improvements and reduced structural uses of cash enabled by Aon Business Services. The Given our strong outlook for free cash flow growth in 2022 and beyond, we expect share repurchase to continue to remain our highest return on capital opportunity for capital allocation. The We believe we're significantly undervalued in the market today, even at all time highs, highlighted by approximately $800,000,000 of share repurchased in the Q1. The We also expect to continue to invest organically and inorganically in content and capabilities to address unmet client need, as we've done with Tyche. The Our M and A pipeline is focused on our high priority areas that will bring scalable solutions to our clients' growing and evolving challenges. Speaker 200:13:57The As we said in the past, we continue to assess all capital allocation decisions and manage our portfolio on a return on capital basis. The Now turning to our balance sheet and debt capacity. We remain confident in the strength of our balance sheet and manage liquidity risk through a well laddered debt maturity profile. The In Q1, we issued $1,500,000,000 of senior notes. We estimate our leverage ratios to be within the ranges expected for our current investment grade credit ratings. Speaker 200:14:25As we said before, we'll continue to evaluate the opportunity to add debt as EBITDA grows, while maintaining our current investment grade credit ratings. The In summary, our Q1 results reflect strong top and bottom line performance, driven by our end United strategy. We start the year in a position of strength and expect to continue to make progress on our key financial metrics and drive shareholder value creation. With that, I'll turn the call back over to the operator and we'd be delighted to take your questions. Operator00:14:58The the question over the phone, please dial star 1 and record your name when prompted. Your name is just required so we can introduce your question. The Our first question today comes from Elyse Greenspan with Wells Fargo. Your line is now open. Speaker 300:15:26The Hi, thanks. Good morning. My first question is on the reinsurance business. You guys saw 7% organic growth. The is the deceleration where you guys have been over the past few quarters? Speaker 300:15:41We're just hoping to get a little bit more color just the Is this impacted by something during the January 1 renewal? Is there just some timing? Just kind of what you saw within that segment and how we should think about growth within that business for the rest of the year. Speaker 100:15:56Well, first of all, Lee, thanks for the question. Let's step back and think about what our colleagues have accomplished the Over the last number of years in reinsurance and it's really been extraordinary. And we just see so much opportunity in this space. By the way, Tyche that I described the On the call that Crystal followed up on is a real direct sort of investment in content capability that will even enhance. So we're doubling down on the opportunity the Sort of in this category. Speaker 100:16:20And really, the quarter doesn't reflect the continued momentum. By the way, 7%, strong Q1, great capability, the But we see tremendous momentum in this business and just great opportunity. But Eric, specifics around this, you think? Speaker 400:16:34Sure, Greg. And I would say, listen, it was a very strong quarter for the We had fantastic growth in the ILS business with the cat bond issuance very strong in fact. A lot of great work with clients as they look to reposition their portfolios going into the January 1 renewal cycle. So I would say it was very strong start for the year. I have high expectations for them as they Continue to work through the existing insurance cycles, but really strong start for them. Speaker 300:17:03The And then on the margin side, last year, T and E, we started to see that pick up in the back half of the year. So given just that kind of comps related to T and E get a little bit easier in the back half of this year, do you think that We're positioned to see stronger margin improvement in the back half than perhaps you guys see in the first half or is there anything else that we need to think about with the cadence of the conference call. Speaker 200:17:31Thanks for the question, Elyse. So I would say we think about margins over the course of a full year the And don't really give specific guidance by quarter release, but what I would say is we've delivered 1100 basis points of margin expansion over the last 10 years, so approximately 100 basis points a year. And we'll continue to grow margins in 2022 driven by 3 key things, strong revenue growth, the portfolio mix shift to higher revenue growth, higher margin areas and leverage from Aon Business Services where we're getting productivity each and every year. The Those sort of drivers of margin expansion will be offset by a continued investment in colleagues, increased T and E the and investments to grow the business long term. And I would note that we did deliver 160 basis points of margin expansion in 2021. Speaker 200:18:15So it's a very strong comparable. And we do expect to deliver margin expansion for the full year 2022. So we're very excited about that. Speaker 300:18:23Thanks for the color. The Operator00:18:27Our next question comes from Jimmy Bhullar. Your line is now open. Speaker 500:18:33The Hi, good morning. Greg, I just wanted to see if you could comment on how you think the operating environment for your business has changed in the past few months. The I think, obviously, pricing is still a tailwind, but it seems like it's slowing. The economic outlook is less clear than it was maybe a few months ago, but how have your views adjudged on how business trends are. Speaker 100:18:56Well, there's no doubt I appreciate the question. There's no doubt. There's obviously a lot going on out there in terms of sort of moral complexity the In volatility, which is showing up, all the things you described, I do want to start with we're very confident when you look across that, take all that into consideration. The Both Chris and I emphasized mid single digit growth or greater in 2022 and over the long term. So let's start with that. Speaker 100:19:18The But we've just got great momentum, and the uncertainty in many respects means clients are asking us and talking to us about how they manage the volatility in their business. But If you think about the momentum coming out of 2021, highest annual growth in a couple of decades, and we just delivered a Q1 2022 that was higher than the Q1 2021 in that comparable quarter in the highest year ever. So we feel very, very good about where we are in the context of a very uncertain world. But it really shows up kind of client and with clients sitting across the table day to day. Maybe Eric, you can provide a couple of examples, getting us really where it comes to life. Speaker 400:19:53The Yes, sure, Greg. And I would say that the results in the core have been very strong and just the work that we're doing each day across all of our solution lines. The But I would also say there's a couple of key risks that the teams are engaged in that are very much on the client's mind today, topics like supply chain, with what's going on in the world, colleague resilience, the climate, cyber pandemic, things that honestly 3 years ago, 4 years ago were not a big deal for them, but today are very much on their focus. So the We feel good about the growth prospects and our ability to help clients work on those emerging issues as we go forward. And I would also maybe add one other comment that the issues the people are talking about today really do merge for a specific client. Speaker 400:20:35So whether it's inflation or GDP or political risk or what have the Yes, we just came out of our RIMS conference where we had dozens of client meetings and the themes across them were very much as clients were thinking about investing in their business, whether it was building a plant, making an acquisition, expanding into new areas. They were thinking about GDP growth. They were thinking about inflation, but they were also thinking about labor costs and colleague impact and resilience. And so the Having that ability to have a holistic conversation with them as they strategically plan for their future, recognizing all the sense the The risk today is more heightened than it has been historically. I think really does play well to us and let us have real impact for those clients. Speaker 500:21:20The Okay. And relatedly, there were concerns around disruption in your business given the merger and the fallout from that last year. And the I think you had some high profile departures as well, but doesn't seem like we're seeing that in your results. But if you could just talk about employee retention And how it's trended over the past several months. And do you expect any sort of slowdown in your business because of people you might have lost? Speaker 100:21:47The Really quite the opposite of it. I think we've been fortunate this quarter as we've reported for the last number of quarters, we have exceptionally high retention. And In fact, voluntary attrition is at levels better than they were pre COVID, and engagement levels 80% plus. So this is about as strong as you get the In terms of sort of where we are from a talent standpoint, and again, you know the momentum coming out of 2021 and now the momentum going into 2022. So Those all I think are exceptionally positive. Speaker 100:22:16There's a point here that's important in terms of how we support our colleagues so they can support our clients. And yes, it means we're investing in new types of talent For sure. But it also means, and Eric talked about this earlier, we're investing in developing our colleagues, the talent we have now and supporting them. And we've got to do it, not just with talk. It's really supporting them with content capability, enabling technology, real the Evolving advanced analytics with accelerated innovation in what we do for clients. Speaker 100:22:43So this is critically important. Let's say we come back into the AM Business Services platform is really essential. The This is something that's been underway for 4 years. It really has driven helped drive the margin improvement. But as Christa described, but more than that, the It's created surplus to invest in innovation, things like IP, etcetera. Speaker 100:23:02And we've got 200 colleagues in IP right now that we're working through very, very positively. So the A lot going on there and that combination puts us in a very, very good spot. Speaker 400:23:12Kurt, maybe if I could just add as well, because I do think you raised a great point about the But where we're investing in talent is really where we see the business going over the next couple of years. Like I mentioned to the previous question, the Climate, ESG, colleague resilient, cyber, these are areas that had that require deep expertise. And so when we're making investments either in capability Or in talent, we're focusing it there. But once you get them in the firm, the key through this delivering a united strategy that we've been employing is how do you bring them together the So that they understand the client need, working with our other experts to be able to deliver to the client the solution that they need or the advice that they want. And so there is the A great opportunity for us to continue to invest, by the way, also investing substantially in the core to making sure that what we do for clients today the have the right amount of expertise, the right service teams and the like. Speaker 400:24:06So, I think we feel pretty good about our talent strategy and where we are the And are optimistic about the future with them. Speaker 100:24:14Thank Operator00:24:24Our next question comes from Meyer Shields with KBW. Your line is now open. Speaker 600:24:31Thanks. Good morning. One technical question. The As I understand it, the language used for stopping operations in Russia is suspending rather than I guess terminating them. Does that mean that there's an offset the 2 organic growth in from discontinued Russian services right now. Speaker 100:24:50Joe highlighted it. The And Christa covered it perfectly. There is not. It's really in the end very, very Minimal impact overall in terms of our core business. Obviously, a lot going on as we support clients and are in the process of suspending operations, but Minimum impact. Speaker 600:25:10Okay. No, thanks for helping. The second question and sort of related to what's been asked already, but right now there seems to be, the I don't know what the right word is, the frenzy of newly formed or newly strengthened reinsurance brokers that want to rapidly become, the I guess the number 4 in the marketplace. And I'm wondering whether that's actually impacting the competitive environment for reinsurance brokerage? Speaker 400:25:34The As soon as you step back, Speaker 100:25:36we see opportunity on the reinsurance side as we said before. We love this opportunity. And it isn't just with our insurance clients. And by the way, it's Farmobile there. And what we're doing with Tyche and our team is really pulling together with a capability the It really addresses client need. Speaker 100:25:52It's exactly what Eric talked about before. That's what we're about. And we see tremendous opportunity there. Also some of the capabilities on the reinsurance side, what we do for insurers It's becoming more and more applicable in the commercial marketplace. The most sophisticated companies in the world are required the kind of analytics the A decade ago, only insurers really looked to receive. Speaker 100:26:12And so for us, we see a tremendous, tremendous opportunity. And a lot of what you see us Doing is not just competing in the existing market as it stands today, but it is truly creating net new markets. And what we're doing the Across the board in climate, net new market, some of the work we're doing in IP is core market, but also net new market. And so what we're essentially saying is we're going to increase the size of the pie with the content and the analytics we have and the capability and the columns we have in place and we see tremendous opportunity over time. It's a big contributor As we think about mid single digit or greater over time. Speaker 100:26:45Eric, anything else you'd add to that in terms Speaker 400:26:46of detail? Maybe Greg, the only thing I would add, because I think you said it well, is Having global capability, having deep analytical insight, being able to deal with clients' needs using the global marketplace, the All critical to the core of what we do today for our reinsurance clients and we'll continue to do. But I do think you hit it well, a lot of the issues that the insurance company clients have today are these future risks. The insurance company clients have today are these future risks, trying to handle cyber as a product, trying to think through climate, if you're a homeowner's insurer, if you're the P and C insurer, how you deal with life and from the mortality risk if it's pandemic. So the opportunities for us there are very strong. Speaker 400:27:26And so I'm not surprised that it's drawing competition. That's okay. The reality is we feel good that our franchise and the team Very closely aligned and we continue to make investments to make sure they have cutting edge capabilities. Speaker 600:27:40Okay, great. Thank you very much. The Operator00:27:44Our final question comes from David Motomaden. Your line is now open. Speaker 700:27:50The Hi, thanks. Good morning. I had a question. Greg, you spoke about voluntary attrition continuing to be at favorable levels to pre COVID levels. The I guess I'm wondering if you could just talk about how new headcount adds have trended over the last few quarters or the last year the Compared to pre-nineteen or pre COVID levels? Speaker 100:28:23I'll offer observation, but we don't talk about the headcount per se. For us, it's just not how we think about talent. We're investing as we described before in really in content capability the the developing organic capability and helping a colleague get better. So again, for the analytics, Eric, just talk about reinsurance, are all forward analytics. They're no longer looking in the rearview mirror and thinking about what was there. Speaker 100:28:52They're thinking about how you model what's going to happen. You put that in the hands of your colleagues, it's extremely powerful. And it really is a new way to evolving way to compete. And we've been adding capability in the form of colleagues to do that, absolutely. And we've been adding the Organically, in terms of investment, in more analytics and support our colleagues. Speaker 100:29:12So it has been trending very, very positively. It's led to, as you can see, Seeing us report top line growth, which is record for us, operating performance record for us and trends in free cash flow record for us. And this Aon Business Services platform in the context of that is really unique. It's the next chapter. It's not just about efficiency. Speaker 100:29:33It really is about how we work more effectively on with our clients on behalf of our with our colleagues. Speaker 700:29:40The Got it. Okay. That's helpful. Thanks for that color. And then just a follow-up question in Commercial Risk Solutions. Speaker 700:29:50The In the press release, I saw it mentioned double digit growth in the U. S, Canada, Asia Pac. I didn't see a comment on EMEA and the U. K. So I guess I'm wondering if you could just elaborate on how growth trended there throughout the quarter, and How expectations are there given what looks like a potential severe slowdown in the economy in that region? Speaker 400:30:16The Sure, Greg. Maybe I'll take this one. This is Eric. From a commercial risk standpoint, our U. K. Speaker 400:30:22And media business actually had very solid quarters, the both from the client retention, new business development and the like. I would say certainly the war in Ukraine is closer to home for them and it's certainly the topic of their clients' discussion, how topics like supply chain, political risk, credit are all sort of front of mind for a number of those clients. It is an opportunity in the end for us to provide real value for those clients on those topics. And so I would say we're focused it's very much on the well-being of the colleagues that were affected that are often familiar personally to a lot of our EMEA colleagues the And they're doing all the right things there, which I think ultimately helps build the culture. But certainly, the work and the need from the clients on our European clients and our U. Speaker 400:31:09K. Clients the It's almost more heightened than it is in other parts of the world because they're so close to it. But they had very strong first quarters, expected to have a very solid year as we go through 2022. Speaker 700:31:23The Okay, great. Thanks. And maybe if I could just sneak one more in. The the A line item I look at when I look through the results of AAON that I'm not totally sure how to think about is the other income line item, which has bounced around a lot, the It was $25,000,000 this quarter. Is there a way I should think about that going forward? Speaker 700:31:44Is there any help you can provide me as I think about The earnings power of AAON going forward? Speaker 200:31:53Sure. So what happened there that quarter? The We've just continued portfolio management. So you should think about our business. We continue to manage the portfolio on ROIC basis the And we divested some lower growth, lower return businesses. Speaker 200:32:11And we model that other income line as 0 ourselves. The But what we would say is, as you continue to think about Aon, we will continue to improve performance, Driving revenue growth, higher revenue growth, higher margin investments organically and inorganically and continue to divest the lower revenue growth, lower margin portions of our portfolio. So that's what you saw again in this quarter. Speaker 700:32:38Got it. Okay. That's helpful. Thanks for the color. The Speaker 300:32:42conference call. Operator00:32:44There are no further questions in queue. Now back to Greg Case for closing remarks. Speaker 100:32:48The Just want to say thanks very much everyone for joining the call. We appreciate it and look forward to talking to you next quarter. Operator00:32:57The concludes today's conference. Thank you all for participating. You may disconnect at this time.Read morePowered by Conference Call Audio Live Call not available Earnings Conference CallAON Q1 202200:00 / 00:00Speed:1x1.25x1.5x2x Earnings DocumentsSlide DeckPress Release(8-K)Quarterly report(10-Q) AON Earnings HeadlinesAon Tech Operations Company Profile 2025: Digital Transformation StrategyApril 22 at 4:31 AM | globenewswire.comGary Woodland Ready For RBC Heritage Start After Aon Swing 5 SurgeApril 17, 2025 | forbes.comTwo Unmistakable Patterns Return…The signs suggest we're entering one of those rare periods now. That's why Central Banks are buying gold at record pace. Why massive amounts of gold are being moved between countries. Why governments are repositioning their gold reserves. But here's what most people miss, the second pattern: During these resets, a unique anomaly appears in certain gold mining stocks. I call it the "Golden Anomaly."April 25, 2025 | Golden Portfolio (Ad)Aon Earnings Preview: What to ExpectApril 14, 2025 | msn.comAon introduces new benchmarking and advisory service for insurersApril 14, 2025 | finance.yahoo.comCanadian Insurance Market Remains Strong Amidst Market Volatility: Aon ReportApril 14, 2025 | finance.yahoo.comSee More AON Headlines Get Earnings Announcements in your inboxWant to stay updated on the latest earnings announcements and upcoming reports for companies like AON? Sign up for Earnings360's daily newsletter to receive timely earnings updates on AON and other key companies, straight to your email. Email Address About AONAON (NYSE:AON) engages in the provision of risk, health, and wealth solutions. It focuses on risk capital including claim management, reinsurance, risk analysis, management, retention, and transfer; and human capital involving analytics, health and benefits, investments, pensions and retirement, talent and rewards, and workplace wellbeing. 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There are 8 speakers on the call. Operator00:00:00Good morning, and thank you for holding. Welcome to Aon PLC's First Quarter 2022 Conference Call. Call. I would also like to remind all parties that this call is being recorded. If anyone has an objection, you may disconnect at this time. Operator00:00:18The call. It is important to note that some of the comments in today's call may constitute certain statements that are forward looking in danger as defined by the Private Securities Reform Act of 1995. Such statements are subject to certain risks and uncertainties that could cause actual results to differ materially from historical results or those anticipated. Information concerning risk factors that could cause such differences are described in the press release covering our Q1 2022 results as well as having been posted on our website. Now, it is my pleasure to turn the call over to Greg Case, CEO of Aon Plc. Speaker 100:00:52Thank you, and good morning, everyone. Welcome to our Q1 conference call. I'm joined by Christa Davies, our CFO and Eric Anderson, our President. As in previous quarters, we posted a detailed financial presentation on our website. The We'd like to start by acknowledging the tremendous work of our colleagues across the firm. Speaker 100:01:08They continue to exhibit remarkable leadership supporting clients in a challenging environment. We also want to thank our colleagues for their inspiring support of our team, their families and others who've been impacted by the Russian war in Ukraine. The This is a tragic example of increasing global volatility, adding to the challenges of facing organizations and individuals every day, Including continued effects of COVID-nineteen, especially in Asia, inflation, climate change, capital availability and connected impact to supply chains, intellectual property, Workforce resilience and retirement readiness. In this environment, helping our clients protect and grow their businesses, support their employees, their communities the and their stakeholders has never been more important. Turning to financial performance. Speaker 100:01:51Our team delivered an excellent Q1 and start to the year the with 8% organic revenue growth, an increase from a strong prior year performance of 6% in Q1 2021. The This top line strength translated to a 38% adjusted operating margin, an increase of 60 basis points and 13% adjusted EPS growth, Demonstrating the power of our Aon Business Services platform to drive sustainable margin expansion as well as support growth. Within our solution lines, we would highlight the In commercial risk, we delivered 9% organic revenue growth with growth in every major geography and particular strength across renewals and retention. The Our teams are working incredibly hard to make sure our clients have the right coverage that fully considers the impact of inflation and other economic factors. Reinsurance Solutions organic revenue grew 7%, driven by continued strength in retention and new business generation around the world as we help clients navigate a complicated a challenging risk environment. Speaker 100:02:47In Health Solutions, organic revenue grew 8%, reflecting global strength in core health and benefits and advisory work, the Especially around well-being and resilience. We also saw double digit growth in consumer benefit solutions and human capital. And we would note particular strength in our rewards the as we see our clients increasingly focused on talent, compensation and risk and opportunities the Related to ESG. And finally, Wealth Solutions organic revenue growth was flat in the quarter. Our Retirement Investments team continues to do excellent work, the Helping our clients address ongoing opportunities as well as regulatory changes and challenges. Speaker 100:03:23Priority development areas like delegated investment management and growth in pooled employer plans the highlights in the quarter. Looking ahead and fully recognizing increasing uncertainty in global complexity the For the full year 2022 and over the long term, we continue to expect mid single digit or greater organic revenue growth. We also continue to expect margin improvement and double digit free cash flow growth for the full year 2022 and over the long term. The As we reflect on the strong combination of organic revenue growth and margin expansion in the quarter and our expectations for the year, we would highlight that the Aon Business Services platform is becoming an increasingly powerful tool for client service and growth in addition to driving ongoing efficiency gains. For example, In recent discussions with a multinational chemical company, our AM Business Services client dashboard changed the game on how we interacted with them on their M and A growth strategy. Speaker 100:04:16The conference of datasets easily accessible to our team enable them to bring insights around the value of the client's intellectual property as a driver the of their priority M and A activity. This created great value for them and opened up substantial opportunities for us in many areas, including transactional liability the Intellectual Property Solutions. More simply, these analytics help us identify innovative opportunities and where we might be underpenetrated today by geography or by solution the In another example, AI Business Services is equally powerful supporting our work with clients in ESG, an increasingly wide ranging topic for our clients. The Our ESG practice within Newman Capital Solutions specializes in assessing and prioritizing risks and opportunities for our clients across their stakeholder base and their business. The Our ESG risk assessment tool allows clients to monitor key risks in real time and is focused on specific client priorities, given their business, geography, industry and competitive landscape. Speaker 100:05:11The tool links those risks to Aon Insight, experts and solutions the To drive sustainability, model their climate risk, better navigate the D and O or cyber landscape and reinforce their culture to strengthen their people strategy. The And specifically on environmental risk, we're using our proprietary climate analytics to quantify the impacts of climate change on our clients' physical assets, the Which then helps inform risk mitigation and improve resilience. The power of this capability is not just in developing innovative solutions, the The ways in which it helps colleagues better inform and advise our clients. It's also in our ability to connect and scale distribution of these solutions across the firm, the Including in our acquisitions, where we bring an expertise with express intent to scale new capabilities. In the latest example, we recently announced the acquisition of a U. Speaker 100:06:00K.-based technology company, Tyche. And we're delighted to welcome our new colleagues to Aon. The actuarial software platform they've built enhances our balance sheet modeling capability, the Especially in reserving and pricing and allows us to enhance our analytics offering to a broad base of reinsurance clients and commercial risk clients with complex balance sheets. The Hygiene's differentiator is to strengthen speed of simulations, enabling our teams to model complex risk transparently the To help our clients better understand global risk and meet evolving regulatory requirements. Scaling the formidable capability that Tyche brings reinforces our broader strategy By enhancing our analytical tools and actuarial remodeling capabilities. Speaker 100:06:39This will enable us to advise and execute across the insurance industry with clients and help them meet their goals of ongoing growth, capital management and ultimately economic returns. In summary, the Our strong Q1 results reinforce continued momentum and position us well to deliver on our key metrics over the full year. The While we continue to anticipate that volatility of all kinds and its impact on organizations will continue to grow in this environment, the Our Aon United strategy and business services platform both become more relevant. The capability and track record that we've built gives us confidence in our ability to drive further value call for our clients, colleagues, society and shareholders. Now I'd like to turn the call over to Christa for her thoughts on our performance and long term outlook. Speaker 200:07:24The Thanks so much, Greg, and good morning, everyone. As Greg highlighted, we delivered a strong operational and financial performance in the Q1 to start the year, highlighted by 8% organic revenue growth that translated into 60 basis points of margin expansion and double digit growth in earnings per share. The We look forward to building on this momentum through the rest of 2022. As I reflect on the quarter, 1st, organic revenue growth was 8%, driven by strong ongoing retention and net new business generation. I would note that total revenue growth of 4% includes an unfavorable impact from changes in FX, the driven primarily by a weaker euro versus the dollar as Q1 is our seasonally largest quarter for euro denominated revenues. Speaker 200:08:06The As we look to the rest of 2022, we're continuing to monitor various macroeconomic factors, including the underlying drivers of GDP, inflation and interest rates, the which all impacts our clients and our business. In particular, I would note a few interrelated impacts. The On GDP, we've noted there's a correlation between our revenue and GDP growth, particularly the underlying drivers of GDP, such as asset values, corporate revenues and employment levels. We've recently seen decreases in global GDP growth forecast for the year, the factors such as ongoing impacts of COVID related restrictions, the war in Ukraine, rising inflation and expected increases in interest rates. The As we've communicated previously, our revenue base is very resilient. Speaker 200:08:52An impact from GDP tends to sharpen the more discretionary portions of our business, the such as project related work across the portfolio. These portions of our business were strong in Q1. So as Greg mentioned, we're seeing increased uncertainty in overall trends. The I would also note there are many ways in which we can help clients in times of challenging economic circumstances or increased volatility. The On inflation, we see impacts to our revenue and expense base. Speaker 200:09:19On revenue, inflation increases underlying exposures across our business, For instance, in property values and healthcare costs. As Greg mentioned, we're working with our clients to ensure they're appropriately protected against these increasing values the and optimizing their total cost of risk. On expenses, we're continuing to invest in our colleagues and a higher end support growth, especially in priority areas. The This does increase overall compensation costs, although our EONB's and services strategy continues to drive efficiency in operations and support our goal of ongoing margin expansion. The And on interest rates, there are puts and takes at play. Speaker 200:09:55But generally, we are very well positioned for higher interest rates. The While revenue in some areas of our business like construction and transaction liability is often dependent on client investment behavior, which may be impacted by rising interest rates, the call. I would highlight 3 main points on how we benefit from higher interest rates. First, we see investment income increases as short term interest rates rise. The Over the course of the year, a 100 basis point increase in short term interest rates, such as the U. Speaker 200:10:24S. Federal funds rate and ECB deposit facility rate the translates to an impact of about $60,000,000 in total revenue and operating income. 2nd, our pension liability improves the as increases in interest rates result in higher discount rates used to value our pension obligations. 3rd, our term debt is all fixed rate the With an average rate of 3.8%. So the interest expense associated with our existing term debt does not increase. Speaker 200:10:53Overall, our business is resilient the Our Aon United strategy gives us confidence in our ability to deliver results in any economic scenario. As Greg said, We do see increased external volatility, however. We continue to expect mid single digit or greater organic revenue growth for 2022 and over the long term. The Moving to operating performance. We delivered strong operational improvement with adjusted operating margins of 38%, the an increase of 60 basis points, driven by organic revenue growth and efficiencies from our Aon Business Services platform, the Overcoming a negative impact of FX and expense growth, which includes investment in colleagues and technology to drive long term growth the As we previously communicated, we think about margins over the course of the full year. Speaker 200:11:43The We expect continued investment in colleagues and ongoing adoption of T and E throughout the year. We expect to deliver margin expansion in 2022 the As we continue our track record of cost discipline and managing investments in long term growth on an ROIC basis. The We translated strong adjusted operating income growth into double digit adjusted EPS growth of 13% for the quarter. As noted in our earnings material, the FX translation was an unfavorable impact of approximately $0.19 per share in the quarter. If currency remains stable at today's rates, We expect an unfavorable impact of approximately $0.08 per share or approximately $24,000,000 decrease in operating income in the Q2 of 2022. Speaker 200:12:30The Turning to free cash flow and capital allocation. Free cash flow decreased 17% the to $440,000,000 primarily driven by higher incentive compensation payouts given our strong 2021 financial results. The I would note that we had strong growth in the prior year period and that Q1 has historically been our seasonally smallest quarter from a cash flow standpoint, call is due primarily to incentive compensation payments. As we've communicated before, free cash flow can be lumpy from quarter to quarter. We continue to expect to deliver double digit free cash flow growth for the full year 2022. Speaker 200:13:07Looking forward, we expect to drive free cash flow growth over the long term, driven by operating income growth, working capital improvements and reduced structural uses of cash enabled by Aon Business Services. The Given our strong outlook for free cash flow growth in 2022 and beyond, we expect share repurchase to continue to remain our highest return on capital opportunity for capital allocation. The We believe we're significantly undervalued in the market today, even at all time highs, highlighted by approximately $800,000,000 of share repurchased in the Q1. The We also expect to continue to invest organically and inorganically in content and capabilities to address unmet client need, as we've done with Tyche. The Our M and A pipeline is focused on our high priority areas that will bring scalable solutions to our clients' growing and evolving challenges. Speaker 200:13:57The As we said in the past, we continue to assess all capital allocation decisions and manage our portfolio on a return on capital basis. The Now turning to our balance sheet and debt capacity. We remain confident in the strength of our balance sheet and manage liquidity risk through a well laddered debt maturity profile. The In Q1, we issued $1,500,000,000 of senior notes. We estimate our leverage ratios to be within the ranges expected for our current investment grade credit ratings. Speaker 200:14:25As we said before, we'll continue to evaluate the opportunity to add debt as EBITDA grows, while maintaining our current investment grade credit ratings. The In summary, our Q1 results reflect strong top and bottom line performance, driven by our end United strategy. We start the year in a position of strength and expect to continue to make progress on our key financial metrics and drive shareholder value creation. With that, I'll turn the call back over to the operator and we'd be delighted to take your questions. Operator00:14:58The the question over the phone, please dial star 1 and record your name when prompted. Your name is just required so we can introduce your question. The Our first question today comes from Elyse Greenspan with Wells Fargo. Your line is now open. Speaker 300:15:26The Hi, thanks. Good morning. My first question is on the reinsurance business. You guys saw 7% organic growth. The is the deceleration where you guys have been over the past few quarters? Speaker 300:15:41We're just hoping to get a little bit more color just the Is this impacted by something during the January 1 renewal? Is there just some timing? Just kind of what you saw within that segment and how we should think about growth within that business for the rest of the year. Speaker 100:15:56Well, first of all, Lee, thanks for the question. Let's step back and think about what our colleagues have accomplished the Over the last number of years in reinsurance and it's really been extraordinary. And we just see so much opportunity in this space. By the way, Tyche that I described the On the call that Crystal followed up on is a real direct sort of investment in content capability that will even enhance. So we're doubling down on the opportunity the Sort of in this category. Speaker 100:16:20And really, the quarter doesn't reflect the continued momentum. By the way, 7%, strong Q1, great capability, the But we see tremendous momentum in this business and just great opportunity. But Eric, specifics around this, you think? Speaker 400:16:34Sure, Greg. And I would say, listen, it was a very strong quarter for the We had fantastic growth in the ILS business with the cat bond issuance very strong in fact. A lot of great work with clients as they look to reposition their portfolios going into the January 1 renewal cycle. So I would say it was very strong start for the year. I have high expectations for them as they Continue to work through the existing insurance cycles, but really strong start for them. Speaker 300:17:03The And then on the margin side, last year, T and E, we started to see that pick up in the back half of the year. So given just that kind of comps related to T and E get a little bit easier in the back half of this year, do you think that We're positioned to see stronger margin improvement in the back half than perhaps you guys see in the first half or is there anything else that we need to think about with the cadence of the conference call. Speaker 200:17:31Thanks for the question, Elyse. So I would say we think about margins over the course of a full year the And don't really give specific guidance by quarter release, but what I would say is we've delivered 1100 basis points of margin expansion over the last 10 years, so approximately 100 basis points a year. And we'll continue to grow margins in 2022 driven by 3 key things, strong revenue growth, the portfolio mix shift to higher revenue growth, higher margin areas and leverage from Aon Business Services where we're getting productivity each and every year. The Those sort of drivers of margin expansion will be offset by a continued investment in colleagues, increased T and E the and investments to grow the business long term. And I would note that we did deliver 160 basis points of margin expansion in 2021. Speaker 200:18:15So it's a very strong comparable. And we do expect to deliver margin expansion for the full year 2022. So we're very excited about that. Speaker 300:18:23Thanks for the color. The Operator00:18:27Our next question comes from Jimmy Bhullar. Your line is now open. Speaker 500:18:33The Hi, good morning. Greg, I just wanted to see if you could comment on how you think the operating environment for your business has changed in the past few months. The I think, obviously, pricing is still a tailwind, but it seems like it's slowing. The economic outlook is less clear than it was maybe a few months ago, but how have your views adjudged on how business trends are. Speaker 100:18:56Well, there's no doubt I appreciate the question. There's no doubt. There's obviously a lot going on out there in terms of sort of moral complexity the In volatility, which is showing up, all the things you described, I do want to start with we're very confident when you look across that, take all that into consideration. The Both Chris and I emphasized mid single digit growth or greater in 2022 and over the long term. So let's start with that. Speaker 100:19:18The But we've just got great momentum, and the uncertainty in many respects means clients are asking us and talking to us about how they manage the volatility in their business. But If you think about the momentum coming out of 2021, highest annual growth in a couple of decades, and we just delivered a Q1 2022 that was higher than the Q1 2021 in that comparable quarter in the highest year ever. So we feel very, very good about where we are in the context of a very uncertain world. But it really shows up kind of client and with clients sitting across the table day to day. Maybe Eric, you can provide a couple of examples, getting us really where it comes to life. Speaker 400:19:53The Yes, sure, Greg. And I would say that the results in the core have been very strong and just the work that we're doing each day across all of our solution lines. The But I would also say there's a couple of key risks that the teams are engaged in that are very much on the client's mind today, topics like supply chain, with what's going on in the world, colleague resilience, the climate, cyber pandemic, things that honestly 3 years ago, 4 years ago were not a big deal for them, but today are very much on their focus. So the We feel good about the growth prospects and our ability to help clients work on those emerging issues as we go forward. And I would also maybe add one other comment that the issues the people are talking about today really do merge for a specific client. Speaker 400:20:35So whether it's inflation or GDP or political risk or what have the Yes, we just came out of our RIMS conference where we had dozens of client meetings and the themes across them were very much as clients were thinking about investing in their business, whether it was building a plant, making an acquisition, expanding into new areas. They were thinking about GDP growth. They were thinking about inflation, but they were also thinking about labor costs and colleague impact and resilience. And so the Having that ability to have a holistic conversation with them as they strategically plan for their future, recognizing all the sense the The risk today is more heightened than it has been historically. I think really does play well to us and let us have real impact for those clients. Speaker 500:21:20The Okay. And relatedly, there were concerns around disruption in your business given the merger and the fallout from that last year. And the I think you had some high profile departures as well, but doesn't seem like we're seeing that in your results. But if you could just talk about employee retention And how it's trended over the past several months. And do you expect any sort of slowdown in your business because of people you might have lost? Speaker 100:21:47The Really quite the opposite of it. I think we've been fortunate this quarter as we've reported for the last number of quarters, we have exceptionally high retention. And In fact, voluntary attrition is at levels better than they were pre COVID, and engagement levels 80% plus. So this is about as strong as you get the In terms of sort of where we are from a talent standpoint, and again, you know the momentum coming out of 2021 and now the momentum going into 2022. So Those all I think are exceptionally positive. Speaker 100:22:16There's a point here that's important in terms of how we support our colleagues so they can support our clients. And yes, it means we're investing in new types of talent For sure. But it also means, and Eric talked about this earlier, we're investing in developing our colleagues, the talent we have now and supporting them. And we've got to do it, not just with talk. It's really supporting them with content capability, enabling technology, real the Evolving advanced analytics with accelerated innovation in what we do for clients. Speaker 100:22:43So this is critically important. Let's say we come back into the AM Business Services platform is really essential. The This is something that's been underway for 4 years. It really has driven helped drive the margin improvement. But as Christa described, but more than that, the It's created surplus to invest in innovation, things like IP, etcetera. Speaker 100:23:02And we've got 200 colleagues in IP right now that we're working through very, very positively. So the A lot going on there and that combination puts us in a very, very good spot. Speaker 400:23:12Kurt, maybe if I could just add as well, because I do think you raised a great point about the But where we're investing in talent is really where we see the business going over the next couple of years. Like I mentioned to the previous question, the Climate, ESG, colleague resilient, cyber, these are areas that had that require deep expertise. And so when we're making investments either in capability Or in talent, we're focusing it there. But once you get them in the firm, the key through this delivering a united strategy that we've been employing is how do you bring them together the So that they understand the client need, working with our other experts to be able to deliver to the client the solution that they need or the advice that they want. And so there is the A great opportunity for us to continue to invest, by the way, also investing substantially in the core to making sure that what we do for clients today the have the right amount of expertise, the right service teams and the like. Speaker 400:24:06So, I think we feel pretty good about our talent strategy and where we are the And are optimistic about the future with them. Speaker 100:24:14Thank Operator00:24:24Our next question comes from Meyer Shields with KBW. Your line is now open. Speaker 600:24:31Thanks. Good morning. One technical question. The As I understand it, the language used for stopping operations in Russia is suspending rather than I guess terminating them. Does that mean that there's an offset the 2 organic growth in from discontinued Russian services right now. Speaker 100:24:50Joe highlighted it. The And Christa covered it perfectly. There is not. It's really in the end very, very Minimal impact overall in terms of our core business. Obviously, a lot going on as we support clients and are in the process of suspending operations, but Minimum impact. Speaker 600:25:10Okay. No, thanks for helping. The second question and sort of related to what's been asked already, but right now there seems to be, the I don't know what the right word is, the frenzy of newly formed or newly strengthened reinsurance brokers that want to rapidly become, the I guess the number 4 in the marketplace. And I'm wondering whether that's actually impacting the competitive environment for reinsurance brokerage? Speaker 400:25:34The As soon as you step back, Speaker 100:25:36we see opportunity on the reinsurance side as we said before. We love this opportunity. And it isn't just with our insurance clients. And by the way, it's Farmobile there. And what we're doing with Tyche and our team is really pulling together with a capability the It really addresses client need. Speaker 100:25:52It's exactly what Eric talked about before. That's what we're about. And we see tremendous opportunity there. Also some of the capabilities on the reinsurance side, what we do for insurers It's becoming more and more applicable in the commercial marketplace. The most sophisticated companies in the world are required the kind of analytics the A decade ago, only insurers really looked to receive. Speaker 100:26:12And so for us, we see a tremendous, tremendous opportunity. And a lot of what you see us Doing is not just competing in the existing market as it stands today, but it is truly creating net new markets. And what we're doing the Across the board in climate, net new market, some of the work we're doing in IP is core market, but also net new market. And so what we're essentially saying is we're going to increase the size of the pie with the content and the analytics we have and the capability and the columns we have in place and we see tremendous opportunity over time. It's a big contributor As we think about mid single digit or greater over time. Speaker 100:26:45Eric, anything else you'd add to that in terms Speaker 400:26:46of detail? Maybe Greg, the only thing I would add, because I think you said it well, is Having global capability, having deep analytical insight, being able to deal with clients' needs using the global marketplace, the All critical to the core of what we do today for our reinsurance clients and we'll continue to do. But I do think you hit it well, a lot of the issues that the insurance company clients have today are these future risks. The insurance company clients have today are these future risks, trying to handle cyber as a product, trying to think through climate, if you're a homeowner's insurer, if you're the P and C insurer, how you deal with life and from the mortality risk if it's pandemic. So the opportunities for us there are very strong. Speaker 400:27:26And so I'm not surprised that it's drawing competition. That's okay. The reality is we feel good that our franchise and the team Very closely aligned and we continue to make investments to make sure they have cutting edge capabilities. Speaker 600:27:40Okay, great. Thank you very much. The Operator00:27:44Our final question comes from David Motomaden. Your line is now open. Speaker 700:27:50The Hi, thanks. Good morning. I had a question. Greg, you spoke about voluntary attrition continuing to be at favorable levels to pre COVID levels. The I guess I'm wondering if you could just talk about how new headcount adds have trended over the last few quarters or the last year the Compared to pre-nineteen or pre COVID levels? Speaker 100:28:23I'll offer observation, but we don't talk about the headcount per se. For us, it's just not how we think about talent. We're investing as we described before in really in content capability the the developing organic capability and helping a colleague get better. So again, for the analytics, Eric, just talk about reinsurance, are all forward analytics. They're no longer looking in the rearview mirror and thinking about what was there. Speaker 100:28:52They're thinking about how you model what's going to happen. You put that in the hands of your colleagues, it's extremely powerful. And it really is a new way to evolving way to compete. And we've been adding capability in the form of colleagues to do that, absolutely. And we've been adding the Organically, in terms of investment, in more analytics and support our colleagues. Speaker 100:29:12So it has been trending very, very positively. It's led to, as you can see, Seeing us report top line growth, which is record for us, operating performance record for us and trends in free cash flow record for us. And this Aon Business Services platform in the context of that is really unique. It's the next chapter. It's not just about efficiency. Speaker 100:29:33It really is about how we work more effectively on with our clients on behalf of our with our colleagues. Speaker 700:29:40The Got it. Okay. That's helpful. Thanks for that color. And then just a follow-up question in Commercial Risk Solutions. Speaker 700:29:50The In the press release, I saw it mentioned double digit growth in the U. S, Canada, Asia Pac. I didn't see a comment on EMEA and the U. K. So I guess I'm wondering if you could just elaborate on how growth trended there throughout the quarter, and How expectations are there given what looks like a potential severe slowdown in the economy in that region? Speaker 400:30:16The Sure, Greg. Maybe I'll take this one. This is Eric. From a commercial risk standpoint, our U. K. Speaker 400:30:22And media business actually had very solid quarters, the both from the client retention, new business development and the like. I would say certainly the war in Ukraine is closer to home for them and it's certainly the topic of their clients' discussion, how topics like supply chain, political risk, credit are all sort of front of mind for a number of those clients. It is an opportunity in the end for us to provide real value for those clients on those topics. And so I would say we're focused it's very much on the well-being of the colleagues that were affected that are often familiar personally to a lot of our EMEA colleagues the And they're doing all the right things there, which I think ultimately helps build the culture. But certainly, the work and the need from the clients on our European clients and our U. Speaker 400:31:09K. Clients the It's almost more heightened than it is in other parts of the world because they're so close to it. But they had very strong first quarters, expected to have a very solid year as we go through 2022. Speaker 700:31:23The Okay, great. Thanks. And maybe if I could just sneak one more in. The the A line item I look at when I look through the results of AAON that I'm not totally sure how to think about is the other income line item, which has bounced around a lot, the It was $25,000,000 this quarter. Is there a way I should think about that going forward? Speaker 700:31:44Is there any help you can provide me as I think about The earnings power of AAON going forward? Speaker 200:31:53Sure. So what happened there that quarter? The We've just continued portfolio management. So you should think about our business. We continue to manage the portfolio on ROIC basis the And we divested some lower growth, lower return businesses. Speaker 200:32:11And we model that other income line as 0 ourselves. The But what we would say is, as you continue to think about Aon, we will continue to improve performance, Driving revenue growth, higher revenue growth, higher margin investments organically and inorganically and continue to divest the lower revenue growth, lower margin portions of our portfolio. So that's what you saw again in this quarter. Speaker 700:32:38Got it. Okay. That's helpful. Thanks for the color. The Speaker 300:32:42conference call. Operator00:32:44There are no further questions in queue. Now back to Greg Case for closing remarks. Speaker 100:32:48The Just want to say thanks very much everyone for joining the call. We appreciate it and look forward to talking to you next quarter. Operator00:32:57The concludes today's conference. Thank you all for participating. You may disconnect at this time.Read morePowered by