Franklin Resources Q1 2022 Earnings Call Transcript

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Operator

Welcome to the Franklin Resources Earnings Conference Call for the quarter ended December 31, 2022. Hello, my name is JP and I'll be your call operator today. As a reminder, this conference is being recorded. [Operator Instructions]

I would now like to turn the conference over to your host, Selene Oh, Head of Investor Relations for Franklin Resources. You may begin.

Selene Oh
Head of Investor Relations at Franklin Resources

Good morning and thank you for joining us today to discuss our quarterly results. Statements made on this conference call regarding Franklin Resources, Inc., which are not historical facts, are forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995, these forward-looking statements involve a number of known and unknown risks, uncertainties, and other important factors that could cause actual results to differ materially from any future results expressed or implied by such forward-looking statements. These and other risks, uncertainties and other important factors are just described in more detail in Franklin's recent filings with the Securities and Exchange Commission, including in the Risk Factors and the MD&A sections of Franklin's most recent Form 10-K and 10-Q filings.

Now I'd like to turn the call over to Jenny Johnson, our President and Chief Executive Officer.

Jennifer M. Johnson
President and Chief Executive Officer at Franklin Resources

Thank you, Selene. Hello, everyone, and thank you for joining us today to discuss Franklin Templeton's results for the first fiscal quarter of 2023. I'm joined by Matt Nicholls, our CFO and COO, and Adam Spector, our Head of Global Distribution. We're pleased to answer any questions you have. But first, I'd like to call it, a few highlights from the quarter.

Despite the challenging market backdrop in our first fiscal quarter, we saw a number of positive developments to further diversify our business. This quarter, we continue to see net inflows into key growth areas such as into our three largest alternative managers, Benefit Street Partners, Clarion Partners, and Lexington Partners, as well as multi-asset strategies, ETFs and our custom indexing solutions platform Canvas. We were also pleased to see additional positive indicators impacting our business, including an increase in our institutional won but unfunded pipeline and improving overall investment performance across our strategies. I'll cover all of this in more detail momentarily.

While the industry landscape remained under pressure, we have continued to benefit from our diversified mix of asset classes, geographies client types and investment vehicles. Turning now to flows, we generated total net inflows of $6.6 billion this quarter, inclusive of $17.5 billion of net inflows from cash management. Long-term net outflows were $10.9 billion and included reinvested distributions of $12.1 billion. This quarter we saw net inflows into key growth areas of client demand.

Starting with alternatives, as mentioned earlier, our three largest alternative managers, Benefit Street Partners, Clarion Partners, and Lexington Partners, each had net inflows for the quarter totaling $2.4 billion. Multi-asset net flows increased almost five-fold from the prior quarter to $2.4 billion, driving the interest in the multi-asset category was our flagship Franklin Income Fund with its flexible approach to changing market conditions. This $70 billion U.S. fund is now rated four stars overall by Morningstar and continues to have a strong performance. Our broader multi-asset solutions strategies, we're also in net inflows.

Fixed income net outflows of $13.3 billion were primarily due to certain U.S. taxable and global opportunistic strategies. Client interest, however, continued and we benefited from having a broad range of fixed income strategies with non-correlated investment philosophies, including net inflows into the certain Core Bond, U.S. income and tax efficient strategies.

We are pleased to note that Western's performance reverted back to its leadership position during the quarter. At quarter end, 89% of the firm's strategies outperformed the benchmark on an AUM basis for the quarter and Western's two primary Core Bond funds were ranked in the top decile on a quarter-to-date basis versus their respective peer groups. Equity net inflows were $300 million and included $9 billion in reinvested distributions. This quarter the risk-off environment continued to impact investor sentiment on certain growth strategies, which were offset by positive net flows into strategies such as Large Cap and All Cap Value, Large Cap Core and Emerging Markets.

Cash Management generated the highest net inflows in over a decade, with $17.5 billion of inflows were driven by institutional demand for low risk assets at a higher risk free rate and diversified across client type. As a leading SMA provider, particularly in model delivery, we ended the quarter at $105 billion in SMA AUM. Canvas has achieved net inflows every quarter since the platform launched in September 2019 and AUM increased over 25% in the quarter. ETFs had $1 billion in net inflows and reached $13.3 billion in AUM.

We launched the ClearBridge Sustainable Infrastructure ETF during the quarter and added specialized sales resources to strengthen our ETF efforts. We were also pleased to see our institutional pipeline of won but not funded mandates increased by $8.8 billion to $23.8 billion and included a $7.5 billion fixed income institutional mandate.

Turning now to performance, our investment teams have remained true to their distinct disciplines and time tested approaches relentlessly searching for those long-term investment opportunities that market dislocations often present. We saw an uptick in relative investment performance in nearly all standard time periods. This quarter, the majority of our strategy composite AUM and mutual funds AUM outperformed their benchmarks and peers respectively on a one, three, five and 10-year basis. In addition, 51% of mutual fund AUM was in funds rated four or five stars by Morningstar.

As I've said time and again the next decade is not likely to look like the last and we continue to invest strategically in areas that are shaping the future of our industry. Alternative investing is one of those areas. During the quarter, we closed the acquisition of Alcentra, a leading European alternative credit manager. This acquisition increased our alternatives credit AUM to $78.5 billion. And as for secondary private equity, as of November 30, Lexington had raised $12.8 billion for its latest fund and continues its fund-raising efforts.

Alternative assets now account for $257 billion or 19% of our total AUM and a higher percentage of adjusted revenue. We are now one of the largest managers of alternative assets and are realizing our aspiration to be one of the few diversified firms globally that offer the major categories of alternative assets. One of the lessons that 2022 thought many investors, is it diversifying beyond traditional asset classes to solve for their long-term goals is probably a good idea. We think this will drive increased adoption of alternative assets in the wealth channel, where we've made progress.

We continue to focus on product development and suitability, sales and marketing and client education in the distribution of alternatives in wealth management. For example, Benefit Street Partners announced the launch of Franklin BSP Private Credit Fund, investing in U.S. middle market private credit seeking to generate strong current income and superior risk-adjusted returns across market cycles.

In November, the Franklin Templeton Academy announced the launch of its alternative education program as part of our ongoing effort to build knowledge and proficiency around the alternative investment landscape. The program offers a comprehensive curriculum on various types of alternatives including courses on private equity, real estate, private credit, infrastructure and hedge strategies.

Touching briefly on our financial results, which reflect two months of Alcentra, given its closing on November 1, ending AUM was $1.39 trillion, an increase of 7% from the prior quarter, primarily due to market appreciation and the addition of Alcentra. Average AUM decreased by 1.5% to $1.35 trillion. Adjusted revenues were $1.44 billion, a decrease of 6% from the prior quarter. The decrease was driven by lower adjusted performance fees and lower average AUM. However, the effective fee rate, which excludes performance fees was 39 basis points, a slight uptick compared to 38.8 basis points last quarter.

Adjusted operating income was $395.1 million, a decline of 20% from the prior quarter or 12% excluding annual deferred compensation acceleration for retirement eligible-employees of $37 million. We continue to benefit from a strong balance sheet with total cash and investments of $6.6 billion at quarter end after reflecting the purchase of Alcentra and payment of fiscal year end cash bonuses.

Let me wrap up by saying that over our 75 year history, our North Star has always been the clients we serve. We are committed to continuing to seek opportunities to expand our capabilities to provide investors with financial investments that are important in reaching their goals. Finally, I would like to thank our global employees without whom our progress would not be possible. Their work is greatly appreciated. And I thank them for their many contributions to our organization.

Now let's turn it over to your questions. Operator?

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Operator

Thank you. [Operator Instructions] Our first question comes from the line of Glenn Schorr from Evercore. Your line is now open.

Glenn Schorr
Analyst at Evercore ISI

Hi. I guess a quick question on the fixed income side, we saw outflows in fourth quarter, but the outlook for '23 should be a lot better for the industry. Just curious on that thought overall and how do you think Western particulars positions in the year ahead? Thanks.

Jennifer M. Johnson
President and Chief Executive Officer at Franklin Resources

Great. Thanks, Glenn. I mean, first of all, it's -- we mentioned in the quarter, the Core Bond portfolio at Western had net flows. We continue to see really strong sales on the gross sales for Western products, 89% of strategies outperformed actually Core Plus and core ranked second and eighth percentage in there, against our peers for the quarter. So really good -- I think good recent performance. Just the pipeline -- over $10 billion of the pipeline is Western. As mentioned, the $7.5 billion mandate is part of Western's. But beyond that, they're just getting great support, but I -- here just what make us really excited. Many of the institutional players have been a little bit slow, that's why I think, we've seen real strength in our institutional money funds and a lot of flows going there, both in the last quarter and continuing through January. As you see institutions waiting to figure out kind of when the rates peak. But as they ventured back into this space, we have three phenomenal brands between Franklin, Brandywine and Western and digital punctuate that the Brandywine Global versus Western Core Plus and Franklin Core Plus from their excess returns only correlates 0.12% to 0.17%. So regardless of what type of view people have on fixed income, we've got really, really great brands in that area.

Adam, do you want to add anything to that?

Adam B. Spector
Executive Vice President Head of Global Distribution at Franklin Resources

Yeah. I would just add, Jenny. That performance turnaround is really across the board, if you look at where our global bond fund is. That's now top decile as well, so really good performance everywhere. On top of that, I would say that one of the things that differentiate us is the breadth of fixed income we offer. We see a number of DD plans now more fully funded. We're able to offer them liability-based fixed income. You can look at what we do in high yield and global bonds and muni. It's really a breadth of capability in fixed income and we're seeing demand growth in all of those sectors.

Glenn Schorr
Analyst at Evercore ISI

I appreciate. Thanks. Jenny, maybe I'll keep it at the high level, because look the margin compression is impossible to manage when the market drops as much as a matter as it did. Again, as you think rolling forward, we got the benefit of a market lift in the fourth quarter and early this year. Just curious on how you're thinking about what you do actively and proactively in '23 and where you think we can get to in a quote normal backdrop, if there is such a thing?

Jennifer M. Johnson
President and Chief Executive Officer at Franklin Resources

Got it. So are you asking in a sense of what, M&A, in the sense of expense? [Speech Overlap]

Glenn Schorr
Analyst at Evercore ISI

I'm really talking about the adjusted margin and expenses -- just expenses up, revenues down, it's hard to do in the short-term when the markets dropped, but how you're approaching that margin? Or is that is that an outcome, in other words, you manage towards it or is it an outcome of the environment?

Jennifer M. Johnson
President and Chief Executive Officer at Franklin Resources

So I don't think we manage towards margin. I'll let Matt jump in on this. But you're absolutely right, I mean, this is one of those businesses, where you get a disproportionate benefit to market is going on the upside because in their margins can expand and then you're slammed on the downside, because can't possibly adjust your expenses quickly enough. I think the good news is, the work we've been doing part of it is just when you do the amount of M&A We do naturally kind of reinventing how you work and figuring out where you can take out costs. And so we've been able to absorb a lot of the expenses that we've had in the M&A.

But Matt, you want to talk about kind of expectations on margins going forward based on where the market is?

Matthew Nicholls
Executive Vice President, Chief Financial Officer and Chief Operating Officer at Franklin Resources

Yeah. I mean, I have to say a few things on that and I'm happy to provide a guide maybe that would be another question to come up with. Generally speaking, 35% to 40% of our adjusted expense base as we communicated in the past is variable in nature with the market and performance. And we're always very much looking at the other 60% to 65% of our expense base, it wouldn't be more efficient and effective, in particular, in a difficult environment. And frankly, some of the transactions we've done on the M&A side prompted further reviews of those sorts of activities. So we're very active around that. In the down market as you alluded to, Glenn, that we've experienced, it takes some time to carefully consider adjustments to keep up with revenue declines, while making sure that we remain competitive in terms of compensation and investing in the business and we've done both of those things capacity in a comp and we continue to invest in the business in a significant way in our opinion.

But we've also taken or in the process of taking significant action across the business to make sure that we're being disciplined and continue to be disciplined with our expenses. So we paused non-essential hiring, we've just completed a voluntary buyout process, excluding our investment staff. We've got an execution plan in place to introduce additional operational efficiencies across the firm. And as you know in the last three years, in addition to savings from merger transaction, we've already outsourced operational activity that's created efficiencies from our funds. First and foremost, but we have also lowered future capex expenditures for our firm. Well, frankly, also simplifying our company operations. And what this has enabled us to do is, is to continue to invest heavily in the business where we need to, in the areas of growth that we've talked a lot about. But at the same time, it's also enabled us to keep our expenses very much in check, including the margin.

Glenn Schorr
Analyst at Evercore ISI

Okay. Thank you for all Matt and Jenny. Thanks

Matthew Nicholls
Executive Vice President, Chief Financial Officer and Chief Operating Officer at Franklin Resources

Thank you.

Operator

Your next question comes from the line of Ken Worthington from J.P. Morgan. Your line is now open.

Kenneth B. Worthington
Analyst at J.P. Morgan

Hi, good morning. Thanks for taking the question. So Jenny, you mentioned fixed income performance has really improved. Is one quarter of great performance enough given the more positive backdrop for fixed income and credit? And what is the risk that there is a lot of money movement in the industry in fixed income for 2023 and the Franklin miss is it due to weaker performance from last year?

Jennifer M. Johnson
President and Chief Executive Officer at Franklin Resources

Well, again. I mean, you have Core Bond, which is the net flow, I think a $1.5 billion this quarter and Core Plus is one of our top selling funds. So even though it's still a net outflow, it's dramatically improved in outflows. Templeton Global Bond, I mean, it's amazing when you look at that as Adam mentioned. It is bidding -- its benchmark and peers in all four-time periods. So it's a pretty massive turnaround. I think it's outperforming its benchmark point of 1,200 basis points for the quarter, which you carry back. So performance is always going to predict the future, you look at that 87 of 134 of fixed income composites, so this is flat the firm in the one, three, five and 10-year periods is only underperforming in one period. So we actually think we're incredibly well positioned.

And again, as I mentioned earlier, the diversification of the excess returns between Brandywine, Franklin and Western gives people, a chance to frankly helps themselves within our own enterprise or they have a few you can express it with one of our managers and we've said the Western has been a little bit more viewing that I think that rates will probably decline maybe towards the end of the year, which the Templeton -- which the Franklin side probably would say, it's more like in 2024 itself. I think the key is, is that I think we have great opportunities wherever you want to be in the fixed income and we think that people now that you can get actual returns in fixed income, you're going to see more allocations there.

Kenneth B. Worthington
Analyst at J.P. Morgan

Great. [Speech Overlap]

Adam B. Spector
Executive Vice President Head of Global Distribution at Franklin Resources

Sorry. That's not just the public markets, it's the private markets also. So Benefit Street Partners, [Speech Overlap] they've got some very, very strong performance and interesting funds and both in demand.

Kenneth B. Worthington
Analyst at J.P. Morgan

Great, thanks. [Speech Overlap]

Matthew Nicholls
Executive Vice President, Chief Financial Officer and Chief Operating Officer at Franklin Resources

Yeah. I was just going to say, we've seen clients build multi-fixed income sleeves with different Franklin components. And oftentimes, that's adding additional assets because they see how uncorrelated to various strategies are with each other.

Kenneth B. Worthington
Analyst at J.P. Morgan

Thank you.

Operator

Your next question comes from the line of Alex Blostein from Goldman Sachs. Your line is now open.

Alexander Blostein
Analyst at The Goldman Sachs Group

Hi. Good morning, everybody, and thanks for the question. I was hoping, if you can dig into your old franchise for a couple of minutes. If we look at the AUM excluding Alcentra this quarter AUM, it seems to be kind of flat, actually down a little bit sequentially. So I'm just curious what's offsetting sort of the good fundraising momentum that you mentioned? I know the convention of your AUM is not the same as fee paying AUMs. So maybe just kind of helps unpack what fee pay AUM has done over the last couple of quarters? What it is now and what are the drivers of fee paying AUM in alts over the next several quarters?

Jennifer M. Johnson
President and Chief Executive Officer at Franklin Resources

Matthew, do you want to take the fee paying AUM? [Speech Overlap]

Matthew Nicholls
Executive Vice President, Chief Financial Officer and Chief Operating Officer at Franklin Resources

The core of the question and then Jenny and as you should noticed is, the outflows and the softness that we've experienced in alternatives, Alex is driven by the liquid alts area of the firm. It's not our primary kind of private specialist investment managers in BSP, Clarion and Lexington have all experienced positive flows in organic growth. So I think what you're referring to, is the overall number when you exclude Alcentra where that is, it's slightly negative that's driven by outflows and softness in both performance and flows on the liquid alt side.

Jennifer M. Johnson
President and Chief Executive Officer at Franklin Resources

Yeah. So that would be K2 and Western macro ops would be the two areas of testing. Everything else is actually -- in the Lexington, Benefit Street Partners and Clarion have walk around.

Alexander Blostein
Analyst at The Goldman Sachs Group

Yeah. And can you help us really just breakdown fee paying AUM, kind of what's liquid versus what's illiquid and as you sort of think about the pipeline of opportunities on the more private side of things? Would be helpful just to get a little more granularity, so for instance, like the Lexington $12.5 billion or $12.8 billion fundraise is already all-in the fee-paying AUM number? And is it a management fee or is that going to turn on once the fund is closing? So just a little more granularity there would be helpful?

Adam B. Spector
Executive Vice President Head of Global Distribution at Franklin Resources

Yeah. The -- yeah, go ahead, Jenny.

Jennifer M. Johnson
President and Chief Executive Officer at Franklin Resources

Go ahead, Adam.

Adam B. Spector
Executive Vice President Head of Global Distribution at Franklin Resources

The Lexington funds being raised so far. That's all fee paying. So it's the future raise that they're continuing to work on that isn't getting treated. But the number that we put into that exactly commentary is included.

Jennifer M. Johnson
President and Chief Executive Officer at Franklin Resources

And basically the -- when you asked for liquid versus illiquid are tied up, I'm assuming you're talking about tied up assets. Essentially most of the BSP, Clarion and Lexington Partners are all long-term kind of assets. Obviously, K2 had liquid alts, so those have more flexibility and if you see that in reduction numbers as well as macro ops.

Alexander Blostein
Analyst at The Goldman Sachs Group

Got it, thank you. Maybe just quick follow-up, I was hoping you guys could hit on the institutional pipeline, very nice to see an improvement sequentially. Can you talk to the fee rate on the overall institutional pipeline and the timing of conversions as you expect it today?

Matthew Nicholls
Executive Vice President, Chief Financial Officer and Chief Operating Officer at Franklin Resources

Yeah. I would say that the timing is going to be typical of what we've seen in the past. I think it's usually about half of that pipeline are so converts in a quarter. I wouldn't see a real change in that. In terms of the fee rate, we tend to have scaled fee schedule. So when you have larger mandates, those price are little cheaper than smaller mandates. We have a big chunky one in there right now. But in general, I don't see that the fees we've been charging on institutional asset management changing all that much quarter-over-quarter.

Alexander Blostein
Analyst at The Goldman Sachs Group

Great. Thanks so much.

Operator

Your next question comes from the line of Bill Katz from Credit Suisse. Your line is now open.

William Katz
Analyst at Credit Suisse Group

Yeah. Thanks so much. I was wondering if we could just talk a little bit about where you see exit base fee rate at the end of the year versus for year -- sort of reported. And then as you think about your commentary that sort of money continue go institutional cash management and some of these larger fixed income mandates, how does that sort of play off against what's happening on the alternative side?

Matthew Nicholls
Executive Vice President, Chief Financial Officer and Chief Operating Officer at Franklin Resources

Yeah. Hey, Bill. So in the fee rate, we expected to remain around 39 basis points when -- it may be slightly higher than that for the year as a whole, but that's where we expect it to be. As we've discussed in the past and this well, but the upward pressure on the fee rate is, if we more successful in expanding our alternative asset business and its equities continued to come back. That pushes up. If we get this continued flow into money market funds and broader fixed income on the institutional side, in particular, that could push the fee rate down. But as we've modeled that and looked at the mix of our business, we think that 39 basis points is a very reasonable -- excluding performance fees is a very reasonable guide for the year far.

William Katz
Analyst at Credit Suisse Group

Okay. Thank you. And as a follow-up, I was wondering that you could talk a little about -- maybe update us on expenses and how to think about maybe the run rate numbers. So a couple of variables looking at the quarter sort of unpack the $37 million on deferred comp side. Did that pull forward expenses? And then your guidance last quarter was much more elevated for some of the non-comps whereas you reported, can you talk little bit about any timing issues there or how to think about the rest of the year? Thank you.

Matthew Nicholls
Executive Vice President, Chief Financial Officer and Chief Operating Officer at Franklin Resources

Yeah, thanks. Thanks, Bill. There was some movement with respect to some of those numbers in the different components from while quarter to another. But what I'll do is, I'll walk through where we see the second quarter '23 in terms of the different components and then I'll give you, at the high level of where we think we're going to be for the entire year also, which will be helpful for modeling purposes.

So I already mentioned to you about 39 basis points the effective fee rate that's where we see things remaining in the next quarter. All these numbers, obviously, are inclusive of continuing to invest in the franchise and a full quarter of Alcentra, last quarter, it was just two months. This quarter, of course, it's the full -- that will be the full three months. For comp and benefits, assuming $50 million of performance fees and I'm happy to answer separate performance fee question, but assuming $50 million per quarter of the performance fees, the comp and benefits should be back down to between $700 million and $710 million, this is inclusive of salary increases and the 401(k) and health plan resets. So again comp and benefits, $700 million to $710 million. We expect IS&T to be between $115 million and $120 million, so it's relatively flat. We expect occupancy to be around $60 million, relatively flat and this is inclusive of continued normalization of return to office that we're seeing on a global level.

G&A, we guide to a high $140 million, so $147 million, $148 million something in that area. This is inclusive of our estimate of where we expect placement fees to be and also reflects continued normalization of T&E expenses, which we put in the $15 million, $20 million per quarter. We expect the tax rate to remain in the 25% to 27% area. If you think about annual guidance, again, inclusive of continued important investments in our organic growth strategies. It's obviously still pretty early in the year and we are experiencing heightened market uncertainty, as we will in talking about. But all else remaining equal, despite the improved market conditions in the quarter, which been somewhat of a surprise I think to as old.

We're going to stay with the annual guidance that I provided last quarter, which is for the year, adjusted operating expenses between $3.95 billion, $4 billion, but probably be on the higher-end of that frankly, because of fair markets that have gone through over the last month or so. But we are keeping the guide between $3.95 billion to $4 billion, excluding performance fee -- performance fee compensation net. Just a reminder that this includes a full year of Lexington, last year's numbers was only six months [Technical Issues] Partners plus and 11 months of Alcentra as we closed on that [Technical Issues] fiscal year ended 9/30. So on a net basis, our expense starts in April are projected to be lower than last year, taking into account the Lexington and Alcentra additions lower by low single digits, 2%, 3% something in that area.

William Katz
Analyst at Credit Suisse Group

Thank you.

Operator

Your next question comes from the line of Brennan Hawken from UBS. Your line is now open.

Brennan Hawken
Analyst at UBS Group

Thanks for taking my question. So thinking about the -- what drove the variance, Matt, you alluded to the fee rate last quarter. What do you think caused that to work out to be different than you had expected and a little bit lower? And how should we think about potentially those factors playing into the outlook for the fee rate to be stable at 39?

Matthew Nicholls
Executive Vice President, Chief Financial Officer and Chief Operating Officer at Franklin Resources

Yeah. So we decided to or that our partners at Lexington Partners decided to hold off on a closing from what they expecting to do a little bit more in December and they decided to hold-off until this quarter that we're in now. So that was probably something like a 0.4 basis point difference. And then product mix was something like a 0.3 difference from where we were thinking that we could be on the high end at the 39. So I think I've said, we expect to be more in the mid-39s, it could have been as high as 39.7 or 39.8 or something like that could have been as low as 39 and I sort of guide in the middle of that, we ended up being a bit because those two things. The reason for the increase in EFR from the study 8.8 to 39 was because we increased the alternatives. We added Alcentra that probably added something like 0.3 basis points and then we've mentioned we added quite significant money market assets, which on a really low fee by the way. It's obviously, a lower fee than all sort of assets is probably something like 0.1, 0.05 of the difference. And the reason why we feel comfortable with 39 is when we roll the business forward and we look at the projections for the all sorts of asset business, reasonable market assumptions around equity and even with the significant opportunities in fixed income. One is meet the sort of offsetting the other and we cut out to around 39 basis points. So we think that's a reasonable guide.

Brennan Hawken
Analyst at UBS Group

Okay. Thank you. I appreciate that, forward-looking comments on fee rates of challenging, so thanks for the additional color. That's helpful. When we think about you guys have spoken a lot about the bond outlook and the increased interest. So that's all very, very helpful contexts. One of the components of concern that I hear from investors is the deterioration that we saw last year in Western's performance track record. Can you speak to whether or not this interest is pertaining to some of those strategies that do tend to be larger? That has following-on the tougher times on the performance end of things? Or is it into other products? Or is the interest happening despite that setback in performance because there is focused on -- there is focus on different sort of timeframe so whatnot? Any additional color would be great.

Jennifer M. Johnson
President and Chief Executive Officer at Franklin Resources

Yeah. I mean, I think the message that we're given is, there's a lot of interest in the Western. I mean, their Core Bond and Core Bond Plus are some of our biggest growth sales fund and Core Bond netted $1.5 billion this quarter. So Brennan, I think we feel really good about Western and the flows there.

Brennan Hawken
Analyst at UBS Group

Excellent.

Matthew Nicholls
Executive Vice President, Chief Financial Officer and Chief Operating Officer at Franklin Resources

Yeah. I would say that also Core Plus is still our biggest selling bond, right?

Jennifer M. Johnson
President and Chief Executive Officer at Franklin Resources

Right.

Matthew Nicholls
Executive Vice President, Chief Financial Officer and Chief Operating Officer at Franklin Resources

They had some performance challenges but the client stuck with them. They've been doing this for a long-time and again, 89% of our AUM outperformed for the quarter. [Technical Issues]

Adam B. Spector
Executive Vice President Head of Global Distribution at Franklin Resources

Sorry, I was on mute. The other thing, I was going to Add to that is, again, maybe it's an obvious statement, but on the institutional side in particular, investors expect to have a consistent process and if you -- from a portfolio management perspective and Western is stocked to -- what they said they're going to do, and this is the outcome from that and but we have a very broad range as Jenny mentioned, of other use internally. And so we have a lot of fixed income opportunities whether one works well or not, there are others that will offset that, so a lot of opportunities across the franchise, both public and private markets.

Matthew Nicholls
Executive Vice President, Chief Financial Officer and Chief Operating Officer at Franklin Resources

And the Western pipeline is building significantly as we speak.

Jennifer M. Johnson
President and Chief Executive Officer at Franklin Resources

Right.

Brennan Hawken
Analyst at UBS Group

Thanks for that.

Operator

Your next question comes from the line of Craig Siegenthaler from Bank of America. Your line is now open.

Craig Siegenthaler
Analyst at Bank of America

Good morning, Jenny, Matt, hope you're both doing well.

Matthew Nicholls
Executive Vice President, Chief Financial Officer and Chief Operating Officer at Franklin Resources

Go ahead.

Craig Siegenthaler
Analyst at Bank of America

Yeah. So my question is on retail alts. Many pure alt firms have been building out their retail distribution efforts pretty aggressively in 2020, but Franklin has always had a very strong retail effort going back kind of more than 20 years. So I wanted to hear you articulate how you're using your global retail distribution really as an advantage for all the affiliates like Clarion, Lexington, Benefit Street, and also how the affiliates are also leveraging their own local sales teams versus Franklin at the center?

Jennifer M. Johnson
President and Chief Executive Officer at Franklin Resources

So I'll start and then Adam wanted to jump in. So I think look, retail alt is really complicated. And it's really complicated because you have to start by one. You have to have the right products that fit in the right vehicles, which is tougher in these illiquid asset classes. Then you have to educate and convince the gatekeepers essentially at the distributors. And then you have to educate your entire sales force to be able to understand it is a different sale. Let's say, a traditional mutual fund and then you have to be part of educating financial advisors on why this particular product with its characteristics make sense in a portfolio. And unlike in institutions, I always say that one of the things, I think many of alts providers who sold historically to institutional channels is, is that convincing its institution, why this fits in -- financial advisors has to understand every end clients liquidity needs, which makes it really tough at the tip of the spear.

The good news for us is, we have very good product offerings now with all of our managers between BSP has multiple products with their BDCs and their integral funds. Clarion with their CP Reef and their opportunity zone, we already -- K2 has quite a few products in liquid alt space. We actually also have -- and then Lexington is now just getting launched on iCapital. So we've been able to get quite a few products now on CAIS and iCapital, which is really important for the RIA channels, so that they can handle the paperwork and the follow-up, capital calls, which is one of the great pain points for advisors. But when we look internally, it was clear to us that you couldn't have a wholesaler necessarily take it all the way to the end sale. And so we've created and we've talked about it, it's been probably almost -- it's probably been six months, it's kind of joint venture between our alternative teams and our distribution team, where we are hiring specialists to support the traditional distribution on the retail channel, the wealth channel to able to drive that very end sale. And we've been in a phase of doing a lot of hiring there. And I can tell you that we feel good about the traction we're getting.

Adam, do you want to add anything more to that?

Adam B. Spector
Executive Vice President Head of Global Distribution at Franklin Resources

Well, yeah. You talked most of it, Jenny. But what I would say is that on top of that, this is a great example of where we're able to use our unique structure in terms of brand. So our alternative firms have great brands and the institutional are less known in the wealth channels. So we're still really putting the brand forward the BSP, the Lexington, the Clarion from the institutional channel. But when we go to market in the wealth channels, we're going to the market at alternatives by Franklin Templeton. So that is really playing off of the brand name that resonates so well in those channels. And again, it's another place where we're using our generalist specialist model, so that where our salespeople who have long-standing relationships in significant AUM in the wealth channel. They're going and I believed, but they are introducing our alternative specialist, which we've built out. It's over 35 people now. And those people are focused on the wealth channel.

The other thing I would add to that is that we've invested really heavily in education, because we think that the first way to get growth in the channel is product development, having the right products and the right wrappers, soon after that, its building education. So advisors understand how to use these products. After that, it sells and that's where we have the alternative specialists working with our field force in concert with each other.

Matthew Nicholls
Executive Vice President, Chief Financial Officer and Chief Operating Officer at Franklin Resources

And I have to say, one other thing from a financial perspective is what is what. This is not a short-term project or something like that in turn. This is a very long-term, very strategic decision that we've made to invest in this separate group, basically between two other major areas of the firm that requires its own separate marketing, sales and product strategy, education as Jenny mentioned. This is a very expensive endeavor that we've grow through very carefully and we justified it by the fact that we have acquired a leading business, new alternative markets in terms of asset markets that we think long-term are highly interesting and applicable to the broader markets. But just as a reminder, we acquired these businesses, because they have their own institutional growth and what we're talking about here on top of that is additional growth in the long-term that we think we can capitalize upon.

Adam B. Spector
Executive Vice President Head of Global Distribution at Franklin Resources

And as a market progress, we are currently in market with Clarion, with BST, with Lexington and our venture capital group all of them in the wealth channel are actively raising assets.

Craig Siegenthaler
Analyst at Bank of America

Great guys. Thank you for the very comprehensive response there. I have a follow-up and it's more of a CFO type question for Matt, but I wanted took -- get a little more color on your alt net flow definition in the $2.4 billion that you highlighted in the quarter. Is the inflow the initial sale or is it when the fees actually turn on with the product? And then also, do you include realizations in the outflow? Or are they included in the market appreciation in other line of the AUM roll forward?

Matthew Nicholls
Executive Vice President, Chief Financial Officer and Chief Operating Officer at Franklin Resources

No. The realizations are included in other markets. They're not particularly material for us it's why we do it that way. As we continue to expand our alternative asset business, we'll continue to review that. I don't actually know off the top of my head on the $2.4 billion of positive net inflow what is fee paying, it's probably 80% of it, but we'll come back to you on that specifically. But I'm pretty sure it's like 80%, something like that.

Craig Siegenthaler
Analyst at Bank of America

Excellent. Thank you, Matthew.

Matthew Nicholls
Executive Vice President, Chief Financial Officer and Chief Operating Officer at Franklin Resources

Thanks, Craig.

Operator

Your next question comes from the line of Dan Fannon from Jefferies. Your line is now open.

Daniel T. Fannon
Analyst at Jefferies Financial Group

Thanks, good morning. I wanted to have another question on fixed income and understanding or acknowledging your comments on Western and those funds still being on the gross sales side quite strong. But if I look at gross sales since you've owned the Legg Mason, this was the second lowest quarter for gross sales. So maybe talk about where you're seeing the traction in gross sales outside of maybe the Core and Core Plus.

Jennifer M. Johnson
President and Chief Executive Officer at Franklin Resources

Are you speaking specifically just fixed income or equities as well --

Daniel T. Fannon
Analyst at Jefferies Financial Group

Just fixed income, fixed income this was the second lowest gross sales number since you've owned Legg Mason. So we've already talked about Western. So I assume there's something else maybe having some slowdown?

Adam B. Spector
Executive Vice President Head of Global Distribution at Franklin Resources

Well. What I would say is that if you take a look at where the yield curve is right now and look at the shape of it and look how much you can make on the short end, and it's a record quarter for us in cash management. So a lot of that really is just, I think, a temporary phenomenon where fixed income investors are able to park money on the short end, get a pretty attractive yield and wait for the right entry point.

Jennifer M. Johnson
President and Chief Executive Officer at Franklin Resources

But munis, we're getting good traction in munis. We have some -- in the SMA channel. We have some muni ladders that are very successful for us. I mean actually, from a diversification, 11 of our top 20 net inflows are outside our largest 20 funds. So it's actually a pretty broad diversification. And U.S. income, some of the multi-assets have components in them, obviously, that are fixed income that are getting flows too.

Daniel T. Fannon
Analyst at Jefferies Financial Group

Okay. And then just thinking about performance fees, I know obviously very hard to predict, but it seems like you are seeing redemptions in your liquid strategy. So maybe get a sense of kind of where performance sits broadly within the alternative universe and how we should, I guess, maybe performance fee eligible AUM today versus a year ago, high watermarks, other kind of maybe numbers or things you can put around to give a sense of this year's outlook for performance fees maybe versus last year or other time periods?

Matthew Nicholls
Executive Vice President, Chief Financial Officer and Chief Operating Officer at Franklin Resources

Yeah. Thanks, Dan. So performance fees, as you know, as you just said, difficult to predict. But given the strong performance in related funds, and we do have strong performance I think literally, I mean, I think it's in 90% of our alternative asset funds are in the area, where they're outperforming or in strong performance territory, let's say, in the performance fee zone. We expect to continue earning performance fees on a fairly consistent basis at this point. And that's why we've guided to $50 million per quarter, up from -- you may remember, several quarters ago, we used to guide $10 million to $25 million or something like that, but that's now up to $50 million per quarter, and we think that we can achieve that on a fairly consistent level. There are, however, as you alluded to, there are some episodic characteristics within performance fees related to time and redemption type activities.

So for example, in the last quarter that we reported, I highlighted, I believe, on the call that we had a redemption that led to a $55 million additional performance fee for the quarter out of Clarion. So our guide is going to remain at $50 million. And all I'd say is that we have, based on our performance and our mix of assets and the time horizon with the funds, we have potential to exceed that as we continue to grow our alternative asset business. But I'd certainly say, forward-looking, performance is looking strong, both in absolute and relative basis. We've expanded our alternatives significantly. It's the reason why we guided higher to $50 million per quarter. But as you know, last year, we had $500 million in performance fees. So it shows what the potential is. But again, we think $50 million is the right guide for the quarter.

Daniel T. Fannon
Analyst at Jefferies Financial Group

Thank you.

Matthew Nicholls
Executive Vice President, Chief Financial Officer and Chief Operating Officer at Franklin Resources

Thanks, Dan.

Operator

Your next question comes from the line of Patrick Davitt from Autonomous Research. Your line is now open.

Patrick Davitt
Analyst at Autonomous Research

Hey, good morning, everyone. I just have one kind of broader philosophical question. You're obviously getting really good traction with your ETF suite and news flow kind of suggest that you've been more active converting mutual funds to ETFs than some others. Obviously, bond ETFs appear to be getting a lot more traction over the last year or so. So could you speak to your willingness to get more aggressive with ETF conversions for some of your more larger strategies? And what is the debate kind of for and against going down that road?

Jennifer M. Johnson
President and Chief Executive Officer at Franklin Resources

So first of all, we're really proud of our ETF franchise. And the team that we have -- they're all very experienced. They were originally with BGI back then. And we've launched the suite today in our -- I think at the end of the quarter, we announced it was about $13.3 billion in ETFs. We had 44% were active, 30% passive and 26% smart beta, and we were really one of the first multi-factor smart beta managers. In this quarter, even though on $13.3 billion in AUM, we had $1 billion in net sales. So clearly, one of the fastest growing, of that $200 million was essentially a conversion from mutual funds. But the other $800 million came from actual sales in it globally. So U.S., Europe, Canada, Australia. So what we do is, we'll look at a strategy, and we consistently hear that distributors don't particularly want an ETF and a mutual fund to be exactly the same because that can cause suitability issues. And so you have to be really careful about differentiating the ETF and the mutual fund.

And in the case of the two that we converted, we thought they were really well positioned funds but probably not getting traction in that channel. Many advisors sell just ETFs, so they won't sell a mutual fund. And so in order to get traction with those advisors, you actually have to have ETF. So we're always looking at our lineup and deciding whether or not it makes sense to do a conversion. There's a little bit of complexities in doing a conversion because sometimes the existing fund holders may not be able to -- want to hold an ETF. And so you have to go through that process. But anywhere where we think there's well performing, but not getting traction in mutual fund, we will consider whether it should be converted into an ETF.

Adam B. Spector
Executive Vice President Head of Global Distribution at Franklin Resources

And the only add I would add to that is, we have to look at who holds the mutual fund to the extent, for instance, that it has a large retirement or 401(k) holding that can sometimes make the conversion a little more complicated. As Jenny said, our ETF strategy, I think, is pretty differentiated with the 44% in active. It's also global, that's the other thing I would add to. So when we look at that $1 billion flow, about half of that came from outside of the U.S. And we're also willing to put differentiated asset classes like our infrastructure income into an ETF. I think that's a little different. And then the final piece, I would add is that even when we're in passive, which is the minority of our ETFs, they're in niches, where we think we can be highly cost competitive and differentiated like single country ETF.

Matthew Nicholls
Executive Vice President, Chief Financial Officer and Chief Operating Officer at Franklin Resources

And I think the other thing I'd add, and I think we put this into our prepared remarks. But it's not insignificant point that we've reorganized this group in ETFs to be more focused with their own sales effort embedded within the team. And it's similar, frankly, to what Jenny has reorganized around our multi-asset solutions area. These are the areas where we are heavily investing with resources and focus as opposed to them being part of a very large group that's attempting to do lots of different things. So -- and we're seeing some green shoots from that reorganization work and focus across the franchise, and I point out both multi-asset solutions and ETFs in that regard.

Patrick Davitt
Analyst at Autonomous Research

Thank you.

Operator

Thank you for your next question comes from the line of Michael Brown from KBW. Your line is now open.

Michael Brown
Analyst at Keefe, Bruyette & Woods

Great. Hi, good morning. So I wanted to ask on --

Jennifer M. Johnson
President and Chief Executive Officer at Franklin Resources

Good morning.

Michael Brown
Analyst at Keefe, Bruyette & Woods

Good morning. And I wanted to ask on real estate. So with Clarion's just over $80 billion or $83 billion or so, there's clearly some challenges facing the industry. Can you just provide us with an update on what you're seeing from this asset class and how you think investor sentiment could progress from here? And then if possible, could you just touch on how much that contributes to the performance fees and other revenue?

Jennifer M. Johnson
President and Chief Executive Officer at Franklin Resources

Yeah, I'll take the first part of that question. Matt, I'll have you touch on the performance fees. So remember, Clarion has primarily been an institutional manager. So it's only been recently that we've brought them into the wealth and retail channel. And so with respect to that, it's a very small, CP Reef is a small fund that is growing quickly and there's been minimal redemption request there. From the institutional side, first of all, Clarion's real estate portfolios have focused on industrial, multi-family, life sciences, self-storage, that's 85% of their portfolios and those have held up incredibly well. And as a matter of fact, I think their performance has only dropped about 1.5%.

With respect to redemption queues, you have seen them moved from positive queues to now negative requests. And in those they're not, at least from institutional clients, there's a real recognition that you don't want to hurt the value of the portfolio by creating false liquidity. And so they actually can choose whether or not they want to meet any of those redemption requests. And on average, they target to try to meet about 10% of the redemption queues and that's off at about 5% to 6% of the NAV per quarter.

So it's very different than the issues that you have in the wealth channel. And again, they're really new to that wealth channel. CP Reef, I think, is structured very similar to BREIT as far as the kind of integral nature of those redemptions. We think that's the right way to do it for that channel. But again, their clients today are really primarily institutional clients. And sorry, the redemption queues mostly have been -- it has not been performance issues, because they've done very, very well in performance. It's been the fact that other parts of the institutional clients' portfolios haven't performed well and they needed to rebalance because now they're over-weighted on real estate.

Matt, do you want to touch on performance fees?

Matthew Nicholls
Executive Vice President, Chief Financial Officer and Chief Operating Officer at Franklin Resources

Yeah. Well, thanks, Jenny. One very important correction, Jenny, sorry to correct you, but one very important correction is that, when Jenny mentioned about basically the 10% of the queue being paid out, that's not -- that doesn't translate into 5% to 6% of NAV per quarter, it's 5% to 6% of NAV per annum, that's for the year. So I just want to make sure that's very clear. Okay. And that's what their choice. Just to be clear, as Jenny also mentioned, there isn't any forced liquidation in an industry like this where it wouldn't necessarily be the most productive for the portfolios or for the investors. So in terms of performance fees, frankly, Clarion is quite significantly above the threshold. So we would be surprised if we didn't see continued performance fees being paid on a meaningful portion of Clarion funds over the next year or plus.

Operator

Your next question comes from the line of Michael Cyprys from Morgan Stanley. Your line is now open.

Michael Cyprys
Analyst at Morgan Stanley

Hey, good morning and thanks for squeezing me in. Matt, a question for you. I wanted to come back to expenses. So I hear you on a net basis that it's about 2% to 3% lower. I was hoping you might be able to elaborate on how you're able to achieve that? What would you say, are the top three to five areas that are most meaningful in driving that decline. And do you view this as a one-year efficiency drive or would you envision limited to declining expenses as you look out beyond this year?

Matthew Nicholls
Executive Vice President, Chief Financial Officer and Chief Operating Officer at Franklin Resources

I think, we certainly look at these expenses being structural expenses beyond the year. Obviously, there's always a portion of variable expenses do you expect to come down as a function of the market and we're very disciplined around that. So it's almost a mix of those two things. But because we've been through a meaningful merger involving hundreds of millions of dollars of expense reductions and efficiencies, it basically forces you to look very carefully at all of the operations. And look, we've doubled the size of our company from an asset under management perspective. We're much more diversified across the franchise. Our operation is, therefore, quite a bit more complicated. But at the same time, there's some interesting synergistic work that can be done to gain leverage from having that type of operational expertise across the franchise.

We also are very fortunate to have sense of excellence in Hyderabad and in Poznan, in Poland, and we intend to further capitalize on the fact that we've been in those places for many, many years. It's not a new thing for us to have those centers of excellence. So we're very focused on that. It's really a combination of being obviously, in a difficult market being more disciplined around, who do we really need to hire, who do we really need to replace, when we have departures. It's executing upon the voluntary buyout and reducing layers in the organization and expanding and analyzing span and layers of control. And it's the execution plan around our transactions where we've really been able to take more cost out than we anticipated. And a lot of that's gone to the margin and given us margin expansion opportunities on the upside, but also reasonable amount has gone into investing in the business.

So we're always careful to balance getting the margin right and managing to keep investing in the business. We've also -- while we've done the largest outsourcing already on the operational side with fund administration and transfer agency, the other big project, for example, we're looking at across the firm now is our investment technology operation. And that's a really major one, multi-year project. And all of our specialist investment managers are on board with it. We believe that having a consistent system and vendor across the firm makes a ton of sense. We can have specialization still in the individual groups. But it's things like this that makes a material difference in how efficient we are, how effective we are, and candidly, how we work together across the company.

Operator

This concludes today's Q&A session. I would now like to hand the call back over to Jenny Johnson, Franklin's President and CEO, for final comments.

Jennifer M. Johnson
President and Chief Executive Officer at Franklin Resources

Okay. Well, I just want to thank everybody for participating in today's call. And once again, we'd like to thank our employees for their hard work and dedication, and we look forward to speaking to all of you again next quarter. Thank you.

Operator

[Operator Closing Remarks]

Corporate Executives
  • Selene Oh
    Head of Investor Relations
  • Jennifer M. Johnson
    President and Chief Executive Officer
  • Adam B. Spector
    Executive Vice President Head of Global Distribution
  • Matthew Nicholls
    Executive Vice President, Chief Financial Officer and Chief Operating Officer

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