Principal Financial Group Q4 2022 Earnings Call Transcript

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Operator

Good morning and welcome to the Principal Financial Group Fourth Quarter 2022 Financial Results Conference Call. [Operator Instructions]. I would now like to turn the conference call over to Humphrey Lee, Vice-President of Investor Relations.

Humphrey Lee
Vice President, Investor Relations at Principal Financial Group

Thank you and good morning. Welcome to Principal Financial Group's Fourth Quarter and Full-Year 2022 Conference Call. As always, materials related to today's call are available on our website at investors.principal.com. Following a reading of the Safe-Harbor provision, CEO Dan Houston and CFO, Deanna Strable, will deliver some prepared remarks. Then, we'll open the call for questions. Others available for Q&A include Chris Littlefield, Retirement & Income Solutions; Pat Halter - President, Asset Management; Amy Friedrich - President, U.S. Insurance Solutions.

Some of the comments made during this conference call may contain forward-looking statements within the meaning of Private Securities Litigation Reform Act. The company does not revise or update them to reflect new information, subsequent events or changes in strategy. Risks and uncertainties that could cause actual results to differ materially from those expressed or implied are discussed in the company's most recent Annual Report on Form 10-K filed by the Company, with the U.S. Securities and Exchange Commission.

Additionally, some of the comments made during this conference call may refer to non-GAAP financial measures. Reconciliation of the non-GAAP financial measures to the most directly comparable U.S. GAAP financial measures may be found in our earnings release, financial supplement, and slide presentation.

Our 2023 outlook call is scheduled for Thursday, March 2nd, where we will share enterprise and business unit 2023 and longer-term guidance. On Wednesday, March 1st, we plan to release a recast fourth-quarter 2022 financial supplement. It will include the impact of the targeted improvements for long-duration insurance contract accounting guidance or LDTI, which goes into effect with our first-quarter 2023 reporting. Dan.

Dan Houston
Chief Executive Officer at Principal Financial Group

Thanks, Humphrey, and welcome to everyone on the call. This morning, I will discuss the milestones we achieved in 2022 as we executed on our strategy along with key highlights from our fourth quarter and full-year 2022. Deanna will follow with additional details on our fourth-quarter and full-year 2022 financial results, our current financial and capital position, as well as an update on TDTI.

In 2021, we outlined our strategic path forward, one balanced with a focus on a higher-growth, more capital-efficient portfolio and a commitment to return more capital to shareholders. This guided our successful execution in 2022, despite a challenging macroeconomic environment. We've made meaningful progress towards our goals and continue to invest in our long-term growth drivers of Retirement, Global Asset Management, and benefits and protection.

In January, we announced an agreement to reinsure our U.S. retail fixed annuity and universal life insurance with secondary guarantee blocks of business. The transaction closed in May and was a key milestone reinforcing our strategic focus on continuing to evolve into a higher-growth, higher-return more capital-efficient portfolio while improving our overall risk profile. We delivered on our strengthened capital deployment strategy and our commitment to right-size and return the excess capital that we have built up during the pandemic, with $2.3 billion returned to shareholders in 2022 through share repurchases and common stock dividends.

We've continued to adapt to the volatile and uncertain macroenvironment and have taken appropriate actions to manage our expenses with pressured revenue, while continuing to serve the needs of our customers, invest for growth and deliver strong total shareholder return. Starting on slide two, we reported $1.7 billion of full-year 2022 non-GAAP operating earnings or $6.66 per diluted share. Excluding significant variances, earnings per share increased 2% over 2021, a strong result given the pressured macroeconomic environment.

As shown on Slide three, we reported and $422 million of non-GAAP operating earnings or $1.70 per diluted share in the fourth quarter. We ended 2022 with $635 billion of total company-managed AUM. Unfavorable equity and fixed-income markets pressured AUM throughout 2022 and $23 billion was transferred out in the second-quarter as part of the reinsurance transaction.

Turning to investment performance on slide five, our long-term performance remains strong, particularly in our specialty fixed-income strategies. The volatile markets impacted our short-term investment performance throughout 2022 as our investment style, which is focused on high-quality growth stocks was out-of-favor for much of the year. During a volatile and pressured year for asset managers, we generated a positive $3.9 billion of full-year total company net cash-flow. This was $1 billion higher than our 2021 net cash-flow and included $4.4 billion of positive PGI managed net cash-flow. This was a very strong result during a period of outflows across the industry.

The positive net cash-flow in 2022 was driven by strong institutional flows across equities, real-estate and specialty fixed-income, highlighting the value of our diversified distribution through our institutional, retail and retirement channels. Fourth quarter total company net cash-flow was negative $3 billion. Net cash-flow is typically negative in the fourth quarter for both PGI and RIS fee. Similar to other asset managers, we experienced retail platform outflows during the quarter as customers moved cash to the sidelines. While market volatility can impact the timing of when new mandates fund, we are seeing positive momentum with our institutional clients.

Early in 2023, we have meaningful commitments for several of our fixed-income and special equity strategies, which are expected to fund in the first-quarter. The committed pipeline for our real-estate products is healthy, which will likely start funding in the second-half of the year.

Turning to our growth drivers and some additional highlights for the year. In Retirement, we continue to solidify our position as a top retirement provider as we completed the integration of the IRT business in early 2022. The acquisition provides us with new capabilities, additional revenue-generating opportunities and expanded distribution relationships. RIS fee contract lapse has contributed to negative account value net cash-flow in the quarter. The fourth-quarter is typically the highest quarter for lapses as plans often change providers at the end-of-the year. Roughly one third of the lapsed account value was related to a single low-fee large-case with no Principal managed assets.

Looking ahead to the first-quarter, we anticipate positive net cash-flow in light of our sales pipeline. The underlying fundamentals of the Retirement business was strong throughout 2022. Compared to full-year 2021, total reoccurring deposits increased a very strong 26% with a 14% increase on our legacy block. This was driven by employment growth and wage inflation, as well as increases in participant deferrals, company matches, and higher incentive compensation. We also saw great opportunities in the future with the passage of the Secure 2.0, a bill for which we advocated. This legislation expands the U.S. Retirement market overall, creating greater access to retirement savings plans for businesses and improving long-term savings and financial security for Americans.

While it will take time and won't have an immediate impact, we expect that the bill will drive increases in new plan formations, employer matches, as well as employee participation in deferrals, all of which will help support better retirement readiness and long-term growth in our business. We're uniquely positioned to benefit from Secure 2.0, thanks to its focus on small and mid sized businesses and its support for more cost-effective starter plans. We're already leaders in this market and applaud the additional options for workers to save more for retirement.

Outside the U.S., we continue to focus on markets with compelling growth opportunities where we can leverage our local and global asset management capabilities and lean into established local partners. During the fourth-quarter, we extended and strengthened our asset management partnership with CIMB in Southeast Asia. And at the end of the year, we closed our transaction with China Construction Bank Pension Management Company, acquiring a minority ownership stake in the pension company. This is expected to be immediately accretive and grow over time. Both opportunities expand our existing partnerships of more than 17 years with these market-leading wealth management, mutual-fund, and pension distributors.

In Global Asset Management, we continue to unify our investment footprint across more than 80 markets we serve, demonstrated by the launch of Principal Asset Management in October and increasing integration with Principal International. We continue to expand our specialty offering in 2022. As an example, our direct lending team doubled its committed capital and increased their foothold in the middle market throughout the year. Principal Asset Management has once again been named the best place to work in money management by Pension and Investments. This is the 11th consecutive year we have earned us recognition and it's a testament to the work of our employees to create a positive culture and deliver results for our customers.

And Benefits and Protection. Our focus on the small-to-medium sized business delivered strong results in 2022. The businesses we serve prioritize providing benefits to attract and retain employees throughout the year. Record sales, strong retention, and employment growth is evident in Specialty Benefits results. We deepened our relationships with existing customers, attracted new customers, and expanded our market share.

In Specialty Benefits, premium and fees increased a robust 11% year-over-year, exceeding the top-end of our guidance range, with over half of the growth coming from net-new business. Full-year sales increased 19% compared to 2021 with continued strong momentum early in 2023. Our focus on business owner and our diversified set of solutions continues to drive results in individual life insurance. Full-year business market sales hit record levels, up 73% year-over-year. This growth included record nonqualified COLI sales. Approximately 50% of the sales were with our retirement plan customers, highlighting the value of our integrated business model.

We're delivering on our go-forward strategy transforming our portfolio businesses, resulting in a higher multiple and increase shareholder value. We have de-risked our portfolio, reduced our balance sheet risk and are less capital-intensive. We have sharpened our focus on higher-growth markets, investing in our business and leveraging our competitive advantages, all while returning more capital to shareholders. While 2023 presents its own challenges, we have a good line of sight and confidence in achieving our long-term financial targets. Deanna.

Deanna Strable
Chief Financial Officer at Principal Financial Group

Thanks, Dan. Good morning to everyone on the call. This morning, I'll share the key contributors to our financial performance for the quarter and full-year, our current financial and capital position, as well as an update on LDTI. Full-year reported net income attributable to Principal was $4.8 billion. Excluding income from exited businesses, net income was $1.5 billion for the full-year with manageable credit losses of $48 million. Fourth quarter non-GAAP net income excluding exited businesses was $504 million, with $12 million of credit losses.

As a reminder, the income from exited business is non-economic and is driven by the change in the fair-value of the funds withheld embedded derivative. Importantly, it doesn't impact our capital or free-cash flow and can be extremely volatile quarter-to-quarter. We also had positive credit drift during the year, further demonstrating the quality of our balance sheet. We reported full-year non-GAAP operating earnings of $1.7 billion or $6.66 per diluted share including $422 million or $1.70 per diluted share in the fourth-quarter. Excluding significant variances, full-year non-GAAP operating earnings was $1.7 billion or $6.77 per diluted share.

This included $420 million in the fourth-quarter or $1.69 per diluted share. Compared to full-year 2021, we increased earnings per share 2%, as the benefit from share repurchases and strong customer growth was partially offset by macroeconomic pressures on earnings. As detailed on slide 15, we had several significant variances that virtually offset and had a slight net positive impact on non-GAAP operating earnings during the fourth-quarter. On a pretax basis, benefits from lower DAC amortization, higher-than expected Latin-American and [Indecipherable] performance and favorable Brazilian inflation more than offset lower than expected variable investment income. These had a net positive impact to reported non-GAAP operating earnings of approximately $5 million pre-tax, $2 million after tax and $0.1 per diluted share.

While variable investment income was positive for the quarter, we experienced lower than expected alternative investment returns, prepayment fees, and real-estate sales. Macroeconomic volatility continued in the fourth-quarter and pressured earnings in our fee-based businesses. The S&P 500 daily average decreased 3% from the third-quarter of 2022, 16% from the fourth-quarter of 2021 and 4% on a full-year basis. Relative to our 2022 outlook, the full-year 2022 S&P 500 daily average was 17% lower than we expected heading into the year and fixed-income returns were approximately 18% lower.

This unfavorable market performance negatively impacted AUM, account values, fee revenue, margins and earnings and RIS fee and PGI throughout the year. Headwinds from foreign-exchange rates pressured reported pre-tax operating earnings by a negative $5 million compared to the fourth-quarter of 2021 and a negative $21 million for the full-year. It was immaterial compared to the third-quarter of 2022. Throughout 2022, we took actions across the enterprise to manage expenses as fee revenue was pressured as we have done in previous periods of unfavorable macroeconomics.

Our efforts have paid-off. On a full-year basis, compensation and other expenses excluding significant variances were 3% lower than 2021 and fourth-quarter expenses were 8% lower than the fourth-quarter of 2021, despite approximately $15 million of elevated severance and restructuring expenses across the fee-based businesses in the quarter. Some expenses naturally adjusted throughout the year like incentive compensation and other variable cost and we took actions to reduce other expenses, while continuing to balance investments for growth. As a result, we didn't see the typical 7% to 10% increase in compensation and other expenses this fourth-quarter relative to the average of the first three quarters.

Turning to the business units, the following comments on fourth-quarter and full-year results exclude significant variances. RIS fees margin improved in the fourth-quarter, but ended the year below guidance, as the benefit from IRT expense synergies was more than offset by unfavorable market performance, which pressured fees and net revenue throughout the year. Through the end of 2022, we have realized more than $80 million of run-rate expense synergies and are well on track to realize the full $90 million in 2023. RIS spread net revenue growth in pretax margin exceeded our post-transaction guidance for the full-year. Favorable investment income, a benefit from rising short-term interest rates, and growth in the business, helped to offset the impacts of the reinsurance transaction.

We completed $1.9 billion of pension risk transfer sales in 2022, including more than $750 million in the fourth-quarter. The PRT pipeline remains very strong as we head into the first-quarter. PGI's pretax margin was 39% for the full-year and at the low-end of our guidance range, despite significant macro headwinds throughout the year. The overall management fee rate of approximately 29 basis points remains stable. And Principal International, pretax operating earnings were pressured throughout 2022 as underlying growth in the business was masked by the regulatory fee reduction in Mexico and foreign-exchange headwinds.

On a constant-currency basis, full-year pre-tax operating earnings increased 5% over 2021, with strong growth in Brazil and Chile. In Specialty Benefits pre-tax operating earnings and premium fees both increased a strong 11% over full-year 2021. This was fueled by record sales, as well as strong retention and employment growth, while maintaining disciplined expense management and a stable loss ratio.

Turning to capital and liquidity, despite the volatile environment, we remain in a strong financial position heading into 2023. We ended 2022 with $1.5 billion of excess in available capital. This is above our targeted levels as we felt it was prudent to be disciplined due to the uncertain and volatile macro-environment. This included approximately $1 billion at the holding company, $200 million above our $800 million target, $425 million in our subsidiaries and $80 million in excess of our targeted 400% risk-based capital ratio estimated to be 460% at the end of the year.

Our leverage ratio is low at 22% and within our 20% to 25% targeted range. We have the financial flexibility, discipline, and experience necessary to manage through this time of macrovolatility and uncertainty. As shown on slide four, we returned $2.3 billion to shareholders in 2022, including nearly $1.7 billion of share repurchases and more than $640 million of common stock dividends. We also deployed $300 million to debt reduction and approximately $200 million towards M&A, bringing our full-year capital deployments to $2.8 billion. In the fourth-quarter, we returned more than $400 million to shareholders with $250 million of share repurchases and a $156 million of common stock dividends.

Last night, we announced a $0.64 common stock dividend payable in the first-quarter, in line with our targeted 40% dividend payout ratio. We remain focused on maintaining our capital and liquidity targets at both the Life company and the holding company and will continue with a balanced and disciplined approach to capital deployment as we head into 2023.

Our investment portfolio is high-quality and a good fit for our liability profile. The commercial mortgage loan portfolio is very-high quality, with an average loan-to-value of 46% and an average debt service coverage ratio of 2.5 times. We have a diverse and manageable exposure to other alternatives and high-risk sectors. And importantly, our liabilities are long-term and we have disciplined asset-liability management. Additional details of our investment portfolio are available in the appendix of the slides.

As a reminder LDTI goes into effect in the first-quarter. Importantly, this doesn't change our underlying economics, free-cash flow generation or our capital position. But it will have an impact on our reported financial results. We plan to release a recast fourth-quarter supplement on March 1st, the night before our 2023 outlook call. The most notable impact to total company non-GAAP operating earnings is a change to the geography with some variable annuity fees moving the hedging-related fees below the line. This will reduce our operating earnings by approximately $60 million on an annual basis with no corresponding impact to net income, free-cash flow generation, or our capital position.

In addition, there will be impacts to segment earnings that will largely offset at a consolidated level. More details will be shared during our upcoming outlook call. Moving to equity, the transition impact from the adoption of LDTI will decrease total stockholders' equity by approximately $5.3 billion as of January first 2021, with nearly all of the impact in AOCI. Sitting here today, we expect the impact to stockholders equity from LDTI to be slightly positive as of the fourth-quarter of 2022 as interest rates have risen significantly from where they were at the beginning of 2021. 2022 was a transformative year for Principal as we completed the reinsurance transactions midyear, executed on our go-forward strategy and strengthened our capital management and deployment approach.

We're focused on maximizing our growth drivers of Retirement, Global Asset Management, and Benefits and Protection, which will drive long-term growth for the enterprise and long-term shareholder value. This concludes our prepared remarks.

Operator, please open the call for questions.

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Operator

[Operator Instructions]. Our first question comes from John Barnidge with Piper Sandler. Please proceed with your question.

John Barnidge
Analyst at Piper Sandler Companies

Thank you very much and good morning. Other asset managers have announced employee count reductions given lower assets. No, Principal always has expense discipline approach with expenses down enterprise-wide and there was a comment about severance in the fee business. Can you maybe talk about how you're viewing staffing levels and PGI, maybe more color on that severance and the fee business, please?

Dan Houston
Chief Executive Officer at Principal Financial Group

Yeah, good morning, John. Good to hear from you. Just at a high-level, as I said in my prepared comments, this is something we do every day, every quarter, every month, and to align our expenses with revenues. Again credit goes to Pat and Kamal for their discipline within PGI and I think what he will talk about is not only steps we're taking in rightsizing but also places where we're investing, adding talent to build out organic capabilities to meet investor demand. So, Pat, please.

Pat Halter
President, Asset Management at Principal Financial Group

Yeah, John, thanks for the question. Maybe just to kind of set the stage. as Dan mentioned, we're very focused on operating margins. And as you saw in the fourth-quarter, operating margin dipped a little bit below 37% to 36.8%, which is down from the third-quarter of 38.4%. And that was clearly pressured as you highlight in terms of volatility, investor risk aversion, and resulting in lower average AUM in terms of fee generation. And we focus on that absolutely in a very sort of a purposeful way as we think about managing our organization.

[Technical Issues] our management team continues to be very-very disciplined in terms of as you suggest expense management and it's really aligning those revenues and those expenses. And clearly the fourth-quarter required us to align the revenue with expenses given the challenging in marketplace. We're going to continue to be, I think, very focused on looking at activities that frankly are not producing growth and revenue contribution for the organization. That's our main focus in terms of our expense management proposition. But I want to make sure we clearly are staying focused on client interest and serving our clients very-very well.

So our teams are continuing to be focused on that. That is very important, but also it's very important, john, to highlight that we continuing to make sure that we are absolutely investing and challenging our teams to invest where we can maintain long-term growth and long-term, I think, revenue for the organization. So, we're going to continue to be very focused on expense management. But we're going to be very focused also on investing in talent where we need talent and in terms of capabilities so we continue to be relevant as investor interest shift and as capabilities shift in terms of their desires.

We're going to continue to invest in our distribution, which we have, which is very important to our growth. And we're going to continue to further develop our private investment capabilities. That's very important to our growth going-forward also, So, I really want to make sure that we highlight the growth centric -- centricity what we're going to continue to do. And our management team is focused on that.

In terms of expenses, we had some severance expenses in the fourth-quarter, around $5 million of severance expenses. For the year, our expenses were up around 2% year-over-year, and that's obviously something that we are are very conscientious of to make sure that those expenses stay in a very reasonable level in terms of our ability to continue to invest for growth, but continue to be very focused on margins.

Dan Houston
Chief Executive Officer at Principal Financial Group

Has that helped, John?

John Barnidge
Analyst at Piper Sandler Companies

It's very helpful. Thank you. And my follow-up question, exciting news in early January about the pension joint venture. Can you talk about maybe how that going to impact your business prospects in China. Thank you.

Dan Houston
Chief Executive Officer at Principal Financial Group

Yeah, so thanks for calling that out. John. Really appreciate that. We're excited about expanding our relationship with China Construction Bank. As you know, we had a 17-year relationship with China Construction Bank, including asset management and retail funds. So adding retirement and all four pillars by the way of the China retirement scheme is included as part of that JV. As I said in the earlier comments, the transaction will be accretive and we look-forward to deploying resources against that opportunity and again, establishing principles positioning as being a global retirement player along with asset management. So thanks for the question.

John Barnidge
Analyst at Piper Sandler Companies

Thanks for the answers.

Operator

Our next question comes from Jimmy Bhullar with JPMorgan. Please proceed with your question.

Jimmy Bhullar
Analyst at JPMorgan Chase & Co.

Good morning. So, first I just had a question on flows in the Asset Management business. If you can talk about, to what extent are they being affected by the overall environment that the asset managers are facing versus maybe your performance getting a little worse over the past year. And then. I had a question similarly on your outlook for flows in the Retirement business -- obviously this quarter feed retirement flows were pressured because of the lapse of a large case, but what's the -- what's your outlook in terms of deferral rates matching contributions in just closing that business in the current environment?

Dan Houston
Chief Executive Officer at Principal Financial Group

Well, it's a great question. I appreciate that jimmy and I'll have both Pat and Chris respond. But before I do that, just maybe at a high-level, I think what's interesting is, the way we report -- and again that's on us on how we do this-- but it reflects the Morningstar retail funds of which that's a minority share of our overall asset management capabilities. And we actually have very strong performance in particular around fixed-income, which as you know is in very-high demand. And Pat will cover a lot of that.

And then secondly, just to note that it's -- some of the most sophisticated investors out there are actually buying third quartile performance because they have confidence in the manager and the strategies themselves and we have a very positive outlook on what's in the pipeline today and some commitments that have been made. So, I know the correlation between investment performance must yield net cash-flow, but I think there are instances of where you find a growth strategies like ours may be a bit out of favor and therefore the commitments come in. in spite of not having one year performance. But a reminder, our long-term performance remains very strong. With that, I'll turn it over to Pat.

Pat Halter
President, Asset Management at Principal Financial Group

Yeah, Jimmy, maybe just to start-off with sort of the fourth-quarter. Fourth-quarter always is challenging. Typically, that's a very challenging seasonal quarter, but it was even more challenging because of the investor sentiment that we experienced in the fourth-quarter, with the sentiment of basically being risk off and positioning their portfolios with a waiting of concern, concern about the Fed, concern about the path of inflation, nervousness around the economic growth, and related company earnings. So this risk-off sort of impact was amplified, particularly in the mutual fund investor base in addition to being sort of focus on accelerating their holdings for tax management reasons, which offset some of the capital gains in this period. So, we definitely saw lower sales, but also elevated withdrawals in our retail mutual fund business. And we're not unique in the industry as a result of that. We definitely have seen outflows in the fourth-quarter. They were in equities, primarily, but also in fixed-income. We also experienced in the fourth-quarter, jimmy, I think down in the real-estate for the first time in terms of new investment activity. But rest assured, we have a very deep strong pipeline of committed capital in real estate. But given the market conditions, we did not deploy as much of that new capital into the markets in the fourth-quarter.

Just for framing for net cash-flow, for the full-year, we continue to see a very strong net cash-flow picture and I think that's a better view of net cash-flow in terms of trends. We are very pleased to see that management net cash-flow for the year about $3.9 billion, Jimmy, and this is up about $1 billion from 2021, which was net cash-flow of around $2.9 billion. So we continue to see, I think, some strong longer-term, I think, expectations towards our ability to generate net cash-flow.

And that, as we highlighted at the beginning the year, we definitely are seeing a change in sentiment. Investor behavior is becoming, I think, more sort of positive turn in terms of tone, both in the equity particular and the fixed-income markets. And I think one area that I think we're going to be I think quite well-prepared and well, I think, equipped in terms of catchment is in terms of fixed-income investments and the flows towards that. We have a great line up of fixed-income investments with preferred, high-yield, emerging market debt and all those fixed-income investments are in the first quartile in terms of Morningstar performance on a one, three and five-year basis.

I think we'll continue to see flows in the real estate debt and the private credit space where we still have, I think, some very strong performance. So, I think as we kind of look-forward in terms of 2023, I think we're well-positioned in terms of our of our ability with the investment performance that we have to continue to attract capital. We'll probably see a real-estate flows to be a little more second-half orientated because I think we need to have some of the catch up in valuations.

But I'll just suggest you Jimmy that performance is absolutely on our our focus list, but it really requires us to be more deeper when we talk about investment performance to look at the types of investments we are actually seeing money in motion toward and the trend relative to that is definitely in our direction in terms of our capabilities. So very constructive. I think we have a strong off-season lineup in terms investment capabilities and look-forward to capturing the shifts in the investor sentiment, which is quite positive at this point.

Dan Houston
Chief Executive Officer at Principal Financial Group

Chris, some additional highlights [Technical Issues].

Chris Littlefield
President, Retirement & Income Solutions at Principal Financial Group

Yeah, great. Yeah, thanks for the question, Jimmy. So, I think as Dan mentioned, as we've indicated in the past, the fourth-quarter is a high outflow quarter for us as plans change a lot. And similarly, we see the opposite effect in the first-quarter as sales come on. The other thing I'd note is that when we have institutional large plans flows, those can be volatile and lumpy in the quarter, both on the deposit side and the withdrawal side. And we certainly saw that in the fourth-quarter with that single low-fee large plan, which was about $3 billion in assets, none of which were managed by Principal.

So, we definitely saw that volatility. I mean I think as we've talked about it, net cash-flow was one lens, but we also look at the underlying fundamentals of the business and how we're doing in earning Principal Investment Management mandates. And if we look at our focus on profitability and driving increased revenues, we have very good trends in earning Principal managed assets throughout 2022 across all segments. We saw significant fewer investment changes out of Principal managed investments in the fourth-quarter. And we're seeing significant success winning mandates from existing customers who came over from IRT, all of which are very healthy.

If we look at our historic strength in SMB. For the full-year, just looking at SMB flows, net cash-flow was over $2 billion for 2022 so also health in that core part of our market. If we look at the fundamentals, I think Dan mentioned recurring deposits, we see healthy recurring deposit trends. The number of participants deferring are up. The number of participants receiving a match are up. The average matched dollars are up and the number of participants with account value are all up. So healthy trends there and specifically with respect to the first quarter, again, we do see seasonality. It tends to be a higher inflow quarter for us. We think that trend will continue. We expect to see positive net cash-flow due to higher sales and healthy recurring deposit trends in the first-quarter. So feel overall good about the overall business.

Dan Houston
Chief Executive Officer at Principal Financial Group

Jimmy, a lot of detail there. Was that helpful?

Jimmy Bhullar
Analyst at JPMorgan Chase & Co.

It was very helpful. Thank you.

Operator

Our next question comes from Suneet Kamath with Jefferies. Please proceed with your question.

Suneet Kamath
Analyst at Jefferies Financial Group

Thanks. First question just on capital, as we think about 2023. I think Deanna and your comments, you talked about having some prudence in terms of managing capital. But can you give us a sense of just capital return for next year, what your thoughts are and maybe couch it as a percentage of earnings. I know it's all going to change under LDTI, but maybe under the current accounting construct, if you could just help us with that.

Dan Houston
Chief Executive Officer at Principal Financial Group

Please go ahead.

Deanna Strable
Chief Financial Officer at Principal Financial Group

Yeah, Suneet, what I'd say is we plan to give more color on our 2023 capital deployment at outlook, but I think you can go back to kind of what we've talked about. We continue to feel that 75% to 85% of net income is a really good free-cash flow percentage given our portfolio of businesses and how we think about very high bars relative to organic deployment of capital. We are rolling over a slightly higher excess capital as we go into 2023 and we'll assess whether to deploy that as we go throughout the year as we get more clarity on the economic environment. So that's how I would think about it, but again, we look forward to discussing that more in early March. [Speech Overlap].

Suneet Kamath
Analyst at Jefferies Financial Group

Yeah, I did have -- just, one that just jumped out at me a little bit was the LDTI disclosure. The $60 million impact is not big for the overall company, but, I think it's a decent percentage of RIS fee, certainly larger than I thought. So, maybe if you could just -- can you just tell us like how much of RIS fee earnings come from variable annuities?

Deanna Strable
Chief Financial Officer at Principal Financial Group

Yeah, that isn't something that we disclose. You know, what I would say is, as you're aware, we have about a $9 billion-dollar in-force block of VA business. That business has consistently performed very well and contributed to our overall retirement franchise. We've always managed that on a net income basis because we knew there was some differences between the geographies of the fees and where the hedging gains and losses due. A we went through the LDTI process, which we've been working on for many-many years, we got a better information that allowed us to split the fees between hedging and non-hedging fees. And even though there is not a consistent treatment of this across the peers, we think this is a better alignment of those fees, as well as where those hedges -- hedging gains and losses go.

So again, we like our VA business. It's a key part of our retirement franchise, it's performed well, given how we manage that in a very disciplined approach. And ultimately, we continue to think that'll be a part of a contributor to our retirement franchise going forward. You didn't ask it, but I did want to just mention the other impacts of LDTI. Even though the $60 million is what we think is the enterprise impact, we actually do see some other impacts to operating earnings with items such as DAC. The reason that we didn't include those is they virtually offset at a enterprise-level, very immaterial and at an enterprise-level, we do expect to see some positive impacts in RIS offset by some negative impacts in individual life. But we plan to give you much more clarity on that when we recast our fourth-quarter supplement the night before our outlook call in early March.

Dan Houston
Chief Executive Officer at Principal Financial Group

Thanks for the question, Suneet.

Operator

Thank you. Our next question comes from Tracy Benguigui with Barclays. Please proceed with your question.

Tracy Benguigui
Analyst at Barclays

Thank you. I also have some capital question. So 4Q buybacks came in lower than what you shared with us in the third-quarter of $450 million range. I mean, you did say the level of buybacks will depend on market conditions and market recovery came in later in the quarter. So my question is, should we expect to catch up in 2023 for coming in below your annual plan of $2.5 billion to $3 billion for the year to shareholder.

Dan Houston
Chief Executive Officer at Principal Financial Group

Tracy, it's a good question and hopefully, you can appreciate given this volatile economic environment that we're in. This isn't a matter of conservatism. It's a matter of just being incredibly prudent and understanding how these businesses are going to perform. But with that, I'll ask Deanna to provide you with additional clarity.

Deanna Strable
Chief Financial Officer at Principal Financial Group

Yeah, I think it's important to go back and think about the underlying market conditions that underpinned our $2.5 billion to $3 billion at outlook. And as we went throughout the year, obviously, we saw equity market daily averages to be 17% lower than what would have been included in that outlook and as impactful fixed-income values were 18% lower. And obviously that range of $2.5 to $3 billion didn't contemplate that level of macro pressures as we went through the year. I actually think if you fast-forward and look at our full-year results, $2.3 billion to [Indecipherable] relative to that $2.5 billion to $3 billion and the fact that even if you just look at the excess capital in our Holdco and our Lifeco, which was virtually $300 million at the end of the year. If you would have deployed that and again going back to Dan's comment, given the volatility and the uncertainty on 2023, we made the decision to be prudent. We would have been at $2.6 billion, so well within that range despite the macro pressure that we saw through the year and that macro pressure is on those fee businesses that have a higher level of free capital flow. So, as we go into 2023, we're going to continue to be prudent. Obviously, as we thought about fourth-quarter, I'd say our excess capital ended the year slightly higher than what we thought, but there's always timing between when you put your share buyback plans in place and when you see some of that free capital flow actually materialize during the quarter.

And as you mentioned, markets were actually throughout the quarter got more positive towards the end. So, as we move into 2023, and we'll talk about it more on outlook call, we'll continue that. If things go well, there is a path to bringing down that level of excess capital, but our approach to capital deployment and capital management will be consistent with what you've seen throughout 2022.

Dan Houston
Chief Executive Officer at Principal Financial Group

Follow up, Tracy?

Tracy Benguigui
Analyst at Barclays

Yeah and just sticking with the macro and you may touch upon this on your 2023 outlook call. If we enter recession this year, even the shallow one, what type of credit drift and impairments scenarios are you thinking about. I remember back at the onset of the pandemic, you thought about $400 million to $800 million of losses that you didn't end up materializing.

Dan Houston
Chief Executive Officer at Principal Financial Group

Yeah, you're correct. Deanna, you want to frame that for us in terms of our outlook.

Deanna Strable
Chief Financial Officer at Principal Financial Group

Yeah, couple of a couple of things I'll put into perspective there, Tracy. The first thing. I would say is our balance sheet is different than it was when we went into the pandemic. So the first thing in size, we did reinsure $20 billion to 25 billion way and so just on a dollar amount perspective, the credit losses that we would see in the drift impact would be lessened relative to that.

I'd also say and point you to our investment portfolio that we gave a highlight of in our slides today and if you look across that, you can continue to see that we have a very high quality balance sheet that is also very well fit with our liabilities that we sit here today. We ended full-year 2022 with actually positive impacts of drift and very little net income or capital gains and losses. And so, a very modest impact and we'll give more color on the dollar amount for 2023, but as we sit here today, we do think it will go back to more of a normal level, thinking that $100 million range. But obviously very-very manageable when you think about capital and we'll continue to make sure we update you on that as we go forward. Thanks for the questions, Tracy. We really do feel good about the quality of that portfolio and even in a challenging time, it is truly been positioned to weather this sort of challenging environment. So, I appreciate the question. Next question please.

Operator

Our next question comes from Erik Bass with Autonomous Research. Please proceed with your question.

Erik Bass
Analyst at Autonomous Research

Hi, thank you. So we've seen a number of companies announce layoffs recently and it seems like more of this is coming from large employers. I was hoping you can talk about what you're seeing in terms of employment trends from your clients and how this affects your outlook for both retirement recurring deposits, as well as Specialty Benefits premiums.

Dan Houston
Chief Executive Officer at Principal Financial Group

Yeah. I will try to make a couple of high-level comments and then throw it over to Amy to provide and -- you may have already seen Erik, I picked up in the Wall Street Journal a couple of weeks ago and it was January 26th, but they actually gone back and looked back to February of 2020, and in that period of time, since February of 2020, SMBs under 250 employees had actually hired 3.67 million individuals and that was net of layoffs and quits.

Likewise on employers more than 250 employees, the large businesses have -- well, they had cut that 800,000 jobs. Our focus is not on hospitality. It's not on retail, it is really around the professional businesses and Amy is really truly one of our experts around the SMB. So, Amy, how is it impacting our business and then maybe we'll get Chris to make couple of comments on the retirement side as well.

Amy Friedrich
President, Insurance Solutions at Principal Financial Group

Yeah, so you've done a nice job, Dan, talking about kind of the broad macro conditions. When we look at our block and again, there's going to be no surprise in this, our block is performing really well from an employment growth perspective. So what we're seeing and what we would extrapolate to kind of the larger small business is that the sector and Dan pointed it out that really is holding up very strongly in terms of employment growth is that under 200 employees under 250 employees. We're still seeing 4.8% growth in that -- employment growth in that marketplace. So, I think our message has been small employers will keep hiring and the facts have been small employers are keeping hiring. So when we look at that, what I'd consider sort of heading into the mid-size, it does begin to taper back just a little bit.

So instead of that 4.8%, we'd see something that's closer to that 4%, 4.3%. In that, let's call it mid-size 200 to 1,000 employees. Once you pop above that 1,000 employees, that is definitely where you're seeing some of the noticeable employment deterioration. Now, I would note that does skew a little bit even towards jumbo. Again our block begins to tell us less because we just don't have as much in that segment, particularly for Group Benefits. But what we're seeing is, as you hover around still those mid-size of having a 1,000 and 2,000 employees, the impacts on employment still are not as pronounced as the ones we're seeing happening in that really larger jumbo marketplace.

Dan Houston
Chief Executive Officer at Principal Financial Group

Very helpful. Chris, anything to add on the SMB space.

Chris Littlefield
President, Retirement & Income Solutions at Principal Financial Group

I mean I think those trends are very-very similar. So we see a good growth and momentum in that small to mid. And we're watching for the large and jumbo markets as we head into 2023.

Dan Houston
Chief Executive Officer at Principal Financial Group

Very good. Erik, follow-up?

Erik Bass
Analyst at Autonomous Research

Yeah, thank you for the color there. It's just one follow-up on capital. Your excess capital increased about $100 million quarter-over-quarter, despite deploying $600 million. That implies you generated about $700 million in the quarter, which I think is more than 100% of earnings. So, jus hope you could talk a little bit about the drivers of the capital growth this quarter?

Dan Houston
Chief Executive Officer at Principal Financial Group

Deanna?

Deanna Strable
Chief Financial Officer at Principal Financial Group

Yeah, just a couple of comments. We do tend to see a little bit better free-cash flow towards the end-of-the year. Some of that is just more due to movements in some of our unregulated businesses and when we actually dividend up some of that capital. But again, we saw a continuation of just really good trends, with all of our businesses really focused on holding the right amount of capital and only deploying capital when we could get the returns that we did. And so, again, obviously the fourth-quarter deployment did include that approximately $200 million toward M&A. We had obviously earmarked that coming into the year and then made that we're very pleased to make that deployment in fourth-quarter.

But there is some seasonality that makes fourth-quarter a little bit higher relative to free-cash flow.

Dan Houston
Chief Executive Officer at Principal Financial Group

Was that helpful, Erik?

Erik Bass
Analyst at Autonomous Research

Got it. Yes, thank you.

Operator

Thank you. Our next comes from Alex Scott with Goldman Sachs. Please proceed with your question.

Alex Scott
Analyst at The Goldman Sachs Group

Hi, good morning. My first question is on the net investment income and just overall sort of sensitivity to interest rates. I know you've disclosed some sensitivities and it's fairly low, but there is sort of two components to that -- sort of the lost earnings from AUM declining when rates go up. But then, also the benefits that you get in net investment income. The two things, the timing may not always match up. And it struck me, it is a pretty strong quarter from a net investment income standpoint. So, I just want to understand like how we can expect that to unfold from here. What are the underlying elements within the -- in the spread business and retirement that are benefiting from rates and to what degree should that continue as rates remain elevated.

Dan Houston
Chief Executive Officer at Principal Financial Group

Thanks, Alex. Deanna?

Deanna Strable
Chief Financial Officer at Principal Financial Group

Yeah, I'll make some comments and then see if Chris has anything to add relative to RIS and lines of business. So first of all, I think it is important to understand that that sensitivity that we give is a trailing 12-month basis that kind of assumes the interest-rate happens kind of at the beginning. We see very obviously negative pressure on our fixed-income values that impacts our revenue in both RIS and PGI and you kind of see that continue. And then as you start to invest some new money, see some cash yields go up, you'll see that the benefits start to offset that to then get to a pretty muted overall impact in the trailing 12 months. And so again, you did see that transpire in the fourth-quarter. I do think it's important when you look at our total company net investment income and compare it to last quarter, there's kind of two dynamics I want to point out. One dynamic is obviously variable investment income was not as negative in the fourth-quarter as it was in the third-quarter. And then you also because of equity-method accounting for our Brazil joint-venture, the strong earnings that we saw in Brazil, partially due to inflation, is flowing through that line-of-business as well. So you need to kind of take that part out and then what you're getting to is, you are starting to see some impact from the higher interest rates. You'll see that our new money that we're investing in is earning a higher-rate. We're also because of increase in treasury rates, you're going to see that what we're earning on cash, what we're earning on escrow and PGI has seen some benefits from that.

I do think it's important to point out, especially in RIS that some of that increase you see in that investment income then gets credited back out to our customers in the BC&S line and so it doesn't fall to the bottom line as you think about that. But specifically to the Bank and Trust business and RIS, I think those are the businesses that are benefiting from those higher levels of interest rates, but I'll see if Chris has anything to add there.

Chris Littlefield
President, Retirement & Income Solutions at Principal Financial Group

You know. I think you captured it well. I mean we certainly are seeing I think the thing to step back is we do look at RIS as a single business fee and spread together particularly post IRT and the lines are blurring between fee and spread. And so we get the diversification benefit by managing those businesses together, the resilience of the spread businesses with really compelling returns and the lift they get from short-term interest rates helps offset the pressure that we see from down equity market. So, we definitely saw some some rising short-term rates in fee. We saw rising rates. We saw growth in our routine business and higher investment yields in spread.

And some of the net revenue beat was really largely macro-driven, which is really strong equity performance during the quarter. The opened to close was up about 7%, which helped drive overall separate account returns. So, I think that's an explanation for the quarter.

Alex Scott
Analyst at The Goldman Sachs Group

Very helpful,

Dan Houston
Chief Executive Officer at Principal Financial Group

Alex, follow up?

Alex Scott
Analyst at The Goldman Sachs Group

Yeah, that was very helpful. Thank you. Follow-up, I had just to go back to variable annuities for a second to make sure I understand. So when you took a portion of the fees and move it below the line and considering that costs associated with some of those riders and hedging, could you unpack how you did that in terms of relative to attributed fees that under LDTI, so you're sort of, you know, including enough fees below the line to cover the attributed fees at this point or is there anything about that dynamic that will be below the line that I should be thinking about, particularly as it relates to the attributed fees and how they'll compare to the actual fees that are being put below line.

Deanna Strable
Chief Financial Officer at Principal Financial Group

Yeah, Alex, it's exactly what you talked about. As we went through the process of LDTI, it actually allowed us to attribute that fees to how much is coming relative to the hedging cost of how we manage that business and how much of the fees are -- other fees in a more relative to the non-hedging aspects of that product. And so again, that dollar amount that we charge our customers for those hedging costs will move down below the line. Those are pretty stable quarter-to-quarter and they will then more offset the hedging gains and losses that always have shown up below the line and are realized capital gains and losses. So it's exactly what you talked about. It had nothing to do with market value adjustments or any of those types of things that also could have arisen out of LDTI. Really ours was really just that geography and attributed fees.

Alex Scott
Analyst at The Goldman Sachs Group

Got it, okay, thank you.

Dan Houston
Chief Executive Officer at Principal Financial Group

Thanks for the questions, Alex.

Operator

Our next question comes from Ryan Krueger with KBW. Please proceed with your questions. Hi, good morning. I had a question more on consolidated G&A expenses. Given that you took action and didn't have the normal higher seasonal 4Q expenses, I guess my question is, as we look forward into 2003, should we actually expect expenses to come down from the fourth-quarter run rate, given that there are. I think still some seasonal things that impacted the fourth-quarter or is that kind of a decent level to just think about going-forward.

Dan Houston
Chief Executive Officer at Principal Financial Group

Yeah, Deanna will handle it, but I would just simply say this, we are going to continue as I said earlier, to align our expenses with our revenues and we don't have a crystal ball on what full 2023 looks like except to say we're going to be incredibly disciplined and always look to be opportunistic about taking out expenses, while at the same time making sure we don't starve the businesses and invest for growth. Maybe Deanna would like to add some additional color.

Deanna Strable
Chief Financial Officer at Principal Financial Group

Yeah, a couple of things that I'll say there. We did say in our prepared remarks that we had about $15 million of severance and restructuring costs in the quarter. We did not identify that as a significant variance partially because we saw again as you mentioned, our normal fourth-quarter seasonality of expenses did not materialize. And so even with those severance cost in there, our overall fourth-quarter expenses actually were very aligned with what we wanted them to be. We have severance in every quarter, but obviously it was a little bit more elevated as we go in -- we went into the fourth-quarter.

As I think about 2023, you have a lot of moving parts, right. One moving part is, some of our incentive compensation kind of resets and ultimately that could have an increase in some of our expenses as we go into 2023, but having said that, we're going to continue to focus on all of our expense efforts across the enterprise. You have highlighted kind of the alignment with revenue given macro, but as you're also aware, we continue to make very good progress on the realization of our synergies and the IRS business, as well as trying to manage through the stranded costs that came out of us exiting our retail fixed annuity and our ULSG lines of business.

On both of those, we're actually in line to slightly ahead of where we thought we would be at this point. And then, we again have added in the efforts to also make sure we're aligning with the macro pressures, while continuing to make the right investments to drive long-term growth and so, it's really hard to say where macro is going to be as we go in. We obviously had a really good start to January. I think all we know is that we think there'll be continued volatility and we're going to continue to do what we've done in any period of volatility and pressure is to make sure we align that expenses with revenue. Whereas if you look at both fourth-quarter and full-year, you can see our change in comp and other is very aligned with our change in net revenue, which I think is testament to that alignment.

Dan Houston
Chief Executive Officer at Principal Financial Group

Was that helpful, Ryan?

Ryan Krueger
Analyst at KBW

Thanks. Follow-up was on investment portfolio. I appreciate all the detailed update that you provided in the slides. I guess just on commercial mortgage loans, the LTV looks -- continues to look very favorable. Can you give any color on to what extent you attempted to, I guess, reappraise the portfolio and reflect potential downside, the property value, maybe particularly in-office.

Dan Houston
Chief Executive Officer at Principal Financial Group

We look at that constantly. And again credit goes to Pat. His team [Indecipherable] for having really put together a very competitive and high-quality commercial portfolio. Pat, additional color?

Pat Halter
President, Asset Management at Principal Financial Group

Yeah, Ryan. Great, sort of follow-up question. I think from a bottom up perspective, we are absolutely always interrogating our commercial mortgage portfolio and in our fixed-income portfolio to make sure that we really understand what the macroeconomic environment is doing to each one of our investments. So, we have a very disciplined bottom-up perspective to both our fixed-income and our commercial mortgage portfolio relative to its position and resilience to what we believe would be a recession environment for 2023.

But we also do a top-down sort of model and sort of stress analysis of our portfolio and on both sides of the analysis, both the bottom-up and top-down, our commercial mortgage portfolio continues to hold-up very-very well, Ryan. And you highlighted some of the material that we already provided. But we continue to see very strong resilience in terms of the income durability of the investments we have in commercial mortgages. The area that you would imagine we take extreme sort of I think vigilance on right now is our office portfolio. We have about 100 loans for about $3.5 billion in our office portfolio. But even there, as we do our sort of bottom-up and top-down analysis, our office portfolio has a 52% loan-to-value. That covers about 2.7 times. It's 90% occupied. That continues to hold-up quite well, but as you can imagine we're doing again a lot of bottom-up and scenario analysis on tenant rollover, lease maturities, how much some of the properties are giving back space to the markets. And that will continue to be a very strong vigilance for us as we go into 2023, but we're not seeing any sort of major problems surface yet in terms of our overall portfolio or in that office part of our portfolio, Ryan.

Ryan Krueger
Analyst at KBW

Thank you. Thank you, Ryan. Appreciate the question.

Operator

Our next question comes from Joshua Shanker with Bank of America. Please proceed with your question.

Joshua Shanker
Analyst at Bank of America

Yeah, thank you very much. Just following-up a little bit on Jimmy's question, I understand that a lot of the assets in the portfolio are institutional and not rated by Morningstar. But you've probably done a lot of work on the retail side. Can you talk about how quickly from the moment you get grades, Morningstar results, you see funds flow in to the extent when the results aren't as strong and retail funds flow out.

Dan Houston
Chief Executive Officer at Principal Financial Group

I wish it were easier than it is because as mentioned, Josh, we actually have some third quartile performance that's seeing large net cash-flow and new sales, a lot of attention. So the correlation sometimes is very difficult. You think they'd be highly correlated. But the reality is, they're not necessarily correlated. A lot has to do with what's in favor at any given time, But, Pat, you clean that up for me.

Pat Halter
President, Asset Management at Principal Financial Group

Yeah, Josh, clearly Morningstar benchmarking is utilized to inform advisors, gatekeepers, individuals in terms of how our our capabilities and our strategy are doing relative to other investment managers. But it's more complicated that that because decision-makers, gatekeepers, are really looking at not just the one year of performance. Looking at three-year, five-year, since inception performance. They're also looking at things such as the investor style, the approach they take in terms of their actual investment portfolio, pricing in the portfolios. In terms of portfolio construction, there's a lot of other things that multi-strategy solution providers look at outside of performance in terms of diversification to our overall mix of performance. So it's much more nuance in terms of just performance relative to the the movement of capital toward a capability away from a capability. And as Dan mentioned, there really is no sort of direct correlation between a timeframe as to Morningstar rating is x versus Y in terms of net cash flow. It's informative for us to have that, because it's very important in the eyes of advisors to continue to evaluate our sort of capabilities, but it doesn't have a direct correlation as you suggest.

Dan Houston
Chief Executive Officer at Principal Financial Group

Quick follow-up Josh?

Joshua Shanker
Analyst at Bank of America

Yeah, yeah, and institutional fixed side, are you seeing any changes in the strategies that you're winning mandates for given views about recession or given views about inflation or what not, have these styles that you engage in change on the fixed site.

Dan Houston
Chief Executive Officer at Principal Financial Group

Yeah, it's really great sort of follow-up too. We're seeing on the fixed-income side, some real strong interest, particularly right now other blocks in 2023 in high-yield. We're seeing also a pivot again toward the emerging market debt space. And we continue to see private debt, private credit interest from institutional investors. So. Institutional vessels are engaged in fixed-income in a very clear purposeful way right now. And I think we'll continue to see very long-term trends from institutional investors towards alternative investment classes including real-estate and including the debt capabilities in the private space.

Joshua Shanker
Analyst at Bank of America

Thank you very much.

Dan Houston
Chief Executive Officer at Principal Financial Group

Thanks Josh.

Operator

And we have reached the end of our Q&A. Mr. Houston, your closing comments, please?

Dan Houston
Chief Executive Officer at Principal Financial Group

Yeah, thanks for joining the call today. And again apologies for those in the queue that we did not have a chance to get to. Humphrey and his team will follow up accordingly. From our perspective, 2022 was a transformative year. We derisked our portfolio, reduced the balance sheet and our businesses are less capital intensive, they've been historically. We'll continue to focus on investing in our growth drivers, managing our expenses and revenues and returning excess capital to shareholders. We'll share more about our 2023 outlook and long-term guidance on March 2nd Outlook Call. Thank you for taking time out of your valuable day to be part of this Q&A. Thanks so much.

Operator

Thank you for participating in today's conference call. This call will be available for replay beginning at approximately 12:00 p.m. Eastern Time until end of day March 23, 2023. 1373-5216 is the access code for the replay. The number to dial for the replay is 877-660-6853 for U.S. and Canadian callers or 201- 612-7415.

Corporate Executives
  • Humphrey Lee
    Vice President, Investor Relations
  • Dan Houston
    Chief Executive Officer
  • Deanna Strable
    Chief Financial Officer
  • Pat Halter
    President, Asset Management
  • Chris Littlefield
    President, Retirement & Income Solutions
  • Amy Friedrich
    President, Insurance Solutions

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