Align Technology Q3 2023 Earnings Call Transcript

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Operator

Welcome to Align Technology's third Quarter 2023 Earnings Call. At this time, all participants are in a listen-only mode. [Operator Instructions] I would now like to turn the conference over to your host, Shirley Stacy with Align Technology. You may begin.

Shirley Stacy
Vice President of Corporate Communications and Investor Relations at Align Technology

Thank you. Good afternoon, and thank you for joining us. I'm Shirley Stacy, Vice-President of Corporate Communications and Investor Relations. Joining me for today's call is Joe Hogan, President and CEO; and John Morici, CFO. We issued third-quarter 2023 financial results today via Business Wire which is available on our website at investor.aligntech.com. Today's conference call is being audio webcast and will be archived on our website for approximately one month. As a reminder, the information provided and discussed today will include forward-looking statements, including statements about Align's future events, products, and outlook.

These forward-looking statements are only predictions and involve risks and uncertainties that are described in more detail in our most recent periodic reports filed with the Securities and Exchange Commission available on our website and at sec.gov. Actual results may vary significantly and Align expressly assumes no obligation to update any forward-looking statements. We have posted historical financial statements, including the corresponding reconciliations including our GAAP to non-GAAP reconciliation, if applicable, and our third-quarter 2023 conference call slides on our website under Quarterly Results. Please refer to these slides for more detail. Note[phonetic] as of Q3, Invisalign DSP touch up cases and associated revenues have been reclassified to the non comprehensive Clear Aligner segment and are now reflected in our reported Clear Aligner case volumes, revenues, and business metrics.

Prior to this quarter, they were not reported in the non-case category. Unless otherwise stated, all metrics include DSP touch up cases in reported Clear Aligner volumes. With that, I'll turn the call over to Align Technology's President and CEO, Joe Hogan. Joe?

Joseph Hogan
Director, President and Chief Executive Officer at Align Technology

Thanks, Shirley. Good afternoon, and thanks for joining us. On our call today, I'll provide an overview of our third-quarter results and discuss a few highlights from our two operating segments Systems and Services and Clear aligners. John will provide more detail on our Q3 financial performance and comment on our views for the remainder of the year. Following that, we'll come back and summarize a few key points and we'll take questions.

Our third-quarter results reflect lower-than-expected demand in a more difficult macro-environment than we experienced in the first-half 2023. Dental practices and industry research firms have reported deteriorating trends including decreased patient visits and increased patient cancellations along with fewer orthodontic case starts overall, especially among adult patients. The September gauge report which reflects more than 1200 North American ortho practices shows deceleration for orthodontic treatment and new orthodontic patient appointments were down 8.7% Year-over-Year and ortho case starts were down 6.9% Year-over-Year. The biggest decrease in over a year.

Despite these headwinds total Q3 worldwide revenues of $960 million were up 7.8% Year-over-Year, with growth across all regions. For Q3, we had record clear aligner shipments to teenage in younger patients, which increased 10% sequentially and 8.4% Year-over-Year, driven by continued strength from Invisalign First. Q3 Year-over-Year revenue growth also reflects improvement in APAC offset by more pronounced summer seasonality in EMEA and North America. Our Q3 systems and services revenues were up 4.9% Year-over-Year despite continued challenges for capital equipment, primarily due to higher iTero scanner volumes in the Americas and APAC regions, reflecting certified pre-owned or what we call CPO sales scanner leasing and rental programs as well as increased services revenue.

Q3, systems and services revenues were down sequentially, primarily due to a weaker capital equipment cycle as well as lower non systems revenues. This was partially offset by higher scanner volumes in the Americas, reflecting the increased mix of iTero 5G plus scanners, including more trade-in trade ups for DSO customer in Q3. Q3 non-case revenues were up 13.5% Year-over-Year, primarily due to continued growth from Vivera retainers and increased adoption of Invisalign Doctor subscription program or DSP our monthly subscription-based clear Aligner program which includes retainers, low stage touch up, and clear aligner treatment.

For Q3, we shipped over 19,000 DSP touch up cases primarily North America, an increase of more than 70% Year-over-Year from Q3 2022. DSP continues to be well-received by our customers and is currently available in US, Canada, Iberia, and the Nordics. We are excited about the DSP is proving helpful to doctors and their patients. We're continuing to expand the program in EMEA and with certain DSO partners in Q4. For Q3, total Clear Aligner volumes were down 3.3% sequentially and up 2.3% Year-over-Year, primarily reflecting weaker-than-expected demand for orthodontic treatment, especially for adult patients.

As I said earlier, despite soft consumer trends our teen and younger patient business was strong across all regions, up both sequentially and Year-over-Year, primarily due to continued adoption of Invisalign First for kids as young as six years old. In terms of Invisalign submitters the total number of doctors shipped for Q3 increased sequentially to approximately 85,200[phonetic] doctors, the highest number in two years, driven by the Americas and APAC regions. From a channel perspective orthodontist submitters were up Year-over-Year, especially from doctors submitting teenage cases offset by fewer GP dentist Year-over-Year, particularly in the Americas.

On a geographic basis, Q3 Clear Aligner volumes reflect a sequential increase in Invisalign shipments from the APAC and Latin-American regions as well as North-America Invisalign teenage cases. This was offset by lower-volume and more pronounced softness from summer seasonality in EMEA and North America primarily Invisalign adult cases. With the Americas, Invisalign case volume Q3 2023, was down sequentially, primarily due to lower Invisalign adult shipments in the GP channel and slightly down Year-over-Year. Q3 2023 Clear Aligner volumes reflect increased submitters in the ortho channel. With an increase in teen and younger case starts driven by momentum from Invisalign First. This is reflected in September gauge data which shows Invisalign ortho starts performed better than wires and brackets and other Clear aligners.

In North America, adoption of Invisalign Comprehensive 3x3 product drove sequential volume growth in Q3 2023. Invisalign DSP touch up cases in North America also drove growth sequentially Year-over-Year. For EMEA Q3 Clear Aligner volumes were down sequentially, primarily from the impact of Q3, summer seasonality when doctors' offices are closed for summer vacations and more consumers are traveling. This was partially offset by sequential growth in Italy, Benelux, Turkey, and the Middle East. Year-over-Year Clear Aligner volumes were up, reflecting continued adoption of Invisalign moderate the Comprehensive 3x3 product as well as an increase in teen case starts, driven primarily by Invisalign First in our new Invisalign Teen case packs.

For APAC Q3 Clear Aligner volumes were up sequentially and up Year-over-Year, reflecting improving trends in China, as well as other key markets like India, Taiwan, Korea, Japan, and Thailand. Q3 APAC results also reflected increased Invisalign submitters at higher utilization especially for teen patients driven by growth from Invisalign First in the orthodontic channel during our typically strong teen season in China. Q3 APAC results also reflect growth in the GP channel with increased Invisalign submitters and higher utilization sequentially and Year-over-Year. During Q3, we continue the rollout of the Invisalign Comprehensive 3x3 product in APAC, most recently launched in China.

Invisalign Comprehensive 3x3 is also available in Hong-Kong, Korea, Taiwan, and India. We are pleased with the adoption of the 3x3 product in APAC, where the majority of cases treated are comprehensive allowing our doctor customers more flexibility within the Invisalign product portfolio. During the quarter, we also shipped to a record number of doctors in APAC, increasing both sequentially and Year-over-Year. Invisalign is the most trusted brand in the orthodontic industry globally and it's important that we continue to create demand for Invisalign clear aligners, especially given the macroeconomic pressures on doctors and their patients. In Q3 3, we delivered 11.1 billion impressions, and had 27.7 million visits to our websites globally to increase awareness and educate young adults, parents, and teens, about the benefits of the Invisalign brand.

We continue to invest and create campaigns in top media platforms such as TikTok, Instagram, YouTube, Snapchat, WeChat, and [indecipherable] across markets. The underlying market opportunity for Clear aligner treatment, especially for teens and kids remains huge significantly underpenetrated. We know Invisalign clear aligner treatment is faster and more effective embraces the vast majority of orthodontic cases are still treated using brackets of wireless. Differentiation is key to increasing Invisalign share of the orthodontic case starts especially among teens and their parents. We are continuing to differentiate through novel campaigns such as our new Invis[phonetic] drama free teen campaign which uses humor to juxtapose the significant benefits of Invisalign treatment over metal braces.

Similarly to differentiate Invisalign treatment for adults we launched new campaigns globally using powerful patient stories that share how important the Smile, how Invisalign treatment increases self-confidence that transform lives. Reaching young adults as well as teens and their parents also requires the right engagement to Invisalign influencers and creator centric campaigns, which delivered 5.8 billion impressions in the Americas in Q3. Creators such as Michael Seminole, Jaden Hall, NFL player Darren Waller[phonetic], and I'll say they Lonnie Green showed their results and why they chose to transform their smiles with Invisalign aligners.

In EMEA region we partner with influencers to reach consumers across social media platforms including TikTok and Meta and launched our global consumer campaign for teens and parents of teens, highlighting the benefits of Invisalign treatment versus braces. In Germany, we continued to see positive engagement with our patient testimonial campaigns watching the previous quarter. Our consumer campaigns delivered more than 1.4 billion media impressions and 6.9 million visitors to our website. We continue to invest in consumer advertising across the APAC region, resulting in more than 3.9 billion impressions in 11.9 million visitors to our websites in the quarter.

We expanded our reach in Japan and India via net[phonetic] and YouTube and partner with key influencers to reach consumers across social media. We saw increased brand interest from consumers as evidenced by an over 800% increase in unique visitors to our website in India, and 135% increase in Japan. Finally, digital tools such as My Invisalign consumer and patient app continue to increase with 3.4 million downloads to date and over 367,000 monthly active users, representing a 19% Year-over-Year growth. With that, I'll now turn the call over to John.

John Morici
Chief Financial Officer and Executive Vice President, Global Finance at Align Technology

Thanks Joe. Now for our Q3 2023 financial results. Total revenues for the third-quarter were $960.2 million, down 4.2% from the prior quarter and up 7.8% from the corresponding quarter a year ago. On a constant-currency basis Q3 revenues were impacted by unfavorable foreign-exchange of approximately $2.7 million, or approximately 0.3% sequentially and favorably impacted by approximately $4.2 million Year-over-Year, or approximately 0.4%.

For Clear aligners Q3 revenues of $794.9 million were down 4.5% sequentially, primarily from lower volumes and lower ASPs. On a Year-over-Year basis, Q3 Clear Aligner revenues were up 8.5%, primarily due to higher ASPs, higher volumes, and higher non-case revenues. For Q3, Invisalign ASPs for comprehensive treatment were down sequentially and up Year-over-Year. On a sequential basis ASPs reflect larger discounts, product shift, mix-shift to lower-priced products, and unfavorable foreign exchange, partially offset by higher additional aligners. On a Year-over-Year basis the increase in comprehensive ASPs reflect higher additional aligners and price increases partially offset by larger discounts and unfavorable product mix-shift.

For Q3, Invisalign ASPs for non comprehensive treatment were down sequentially and up Year-over-Year. On a sequential basis, the decrease in ASPs reflect larger discounts, higher sales credits, and unfavorable product mix, partially offset by higher additional liners and favorable foreign-exchange. On a Year-over-Year basis the increase in non comprehensive ASPs reflect price increases, higher additional liners, and favorable foreign-exchange partially offset by product mix-shift. In Q1 2023, we launched the Invisalign Comprehensive 3x3 product. The 3x3 configuration offers our doctor customers Invisalign comprehensive treatment with three additional aligners included within three years of the treatment end date instead of unlimited additional aligners within five years of the treatment end date at the 2022 Invisalign comprehensive product price.

Invisalign Comprehensive 3x3 product is available in North America and in certain markets in EMEA and APAC. Most recently launching in China, Korea, Hong-Kong, and Taiwan. We are pleased with the continued adoption of the Invisalign Comprehensive 3x3 product and anticipate it will continue to increase providing doctors, the flexibility they want and allowing us to recognize more revenue upfront with deferred revenue being recognized over a shorter period of time compared to our traditional Invisalign comprehensive product. As we begin to ship more additional aligners for comprehensive 3x3 products, we expect to see an ASP benefit. As revenues from subscription, retainers, and other ancillary products continue to grow globally some of the historical metrics that only focus on case shipments are expected to account for a lesser percentage of our overall growth.

In our earnings release and financial slides, you will see that we have added our total Clear Aligner revenue per case shipment, which we believe to be a more indicative measure of our overall growth strategy. Q3 2023 Clear Aligner revenues were impacted by unfavorable foreign exchange of approximately $2 million or approximately 0.3% sequentially. On a Year-over-Year basis Clear Aligner revenues were favorably impacted by foreign-exchange of approximately $3.8 billion or approximately 0.5%. Clear Aligner deferred revenues on the balance sheet increased $14.1 million or up 1.1% sequentially and up $116 million or up 9.9% Year-over-Year and will be recognized as additional liners are shipped. Q3 2023 systems and services revenues of $165.3 million were down 2.5% sequentially mostly due to unfavorable ASPs and lower revenues from our certified pre-owned program, partially offset by higher scanner volume and higher services revenues.

On a Year-over-Year basis, Q3 2023 systems and services revenue were up 4.9% due to higher scanner volume, higher services revenue from our larger base of scanners sold and higher revenues from our certified pre-owned and leasing rental programs, partially offset by unfavorable ASPs. Q3 2023 systems and services revenues were impacted by unfavorable foreign exchange of approximately $0.7 million or approximately 0.4% sequentially. On a Year-over-Year basis system and Services revenues were favorably impacted by foreign-exchange of approximately $0.4 million or approximately 0.3%. Systems and Services deferred revenues on the balance sheet was down $4.4 million or 1.6% sequentially, primarily due to the decrease in the deferral of service revenues included with the scanner purchases and essentially flat or up slightly to $0.1 million or 0.1% Year-over-Year.

Services deferred revenues will be recognized ratably over the service period. As our scanner portfolio expands and we introduce new products, we increased the opportunities for customers to upgrade, make trade-ins, and purchase certified pre-owned scanners in certain markets. Developing new capital equipment opportunities to meet the digital transformation needs of our customers and DSO partners is a natural progression for our equipment business with a large and growing base of scanners sold. Moving on to gross margin third-quarter overall gross margin was 69.1%, down 2.1 points sequentially and down 0.5 points Year-over-Year. Overall gross margin was unfavorably impacted by foreign exchange by approximately 0.1 points on a sequential basis and favorably impacted by foreign exchange by approximately 0.1 points on a Year-over-Year basis.

Clear aligner gross margin for the third-quarter was 70.7% down 1.7 points sequentially, primarily from higher manufacturing spend and a higher mix of additional aligner volume and lower ASPs. Clear aligner gross margin for the third-quarter was roughly flat Year-over-Year, primarily due to increased manufacturing spend as we continued to ramp-up operations at our new manufacturing facility in Poland, partially offset by higher ASPs. Systems and Services gross margin for the third-quarter was 61%, down 4.1 points sequentially, primarily from lower ASPs partially offset by favorable manufacturing variances, lower service and freight costs, and higher services revenues.

Systems and Services gross margin for the third-quarter was down 2.3 points Year-over-Year, primarily from lower ASPs partially offset by favorable manufacturing variances, lower service and freight costs, favorable foreign-exchange, and higher-service revenues. Q3 2023 operating expenses were $496.7 million down sequentially 8.3% and up 4.5% Year-over-Year. On a sequential basis, operating expenses were down $44.9 million, primarily from lower consumer marketing spend and lower incentive compensation. Year-over-Year operating expenses increased by $21.2 million primarily due to higher incentive compensation and our continued investments in sales and R&D activities, partially offset by controlled spending on advertising and marketing as part of our efforts to proactively manage costs.

On a non-GAAP basis, excluding stock-based compensation and amortization of acquired intangibles related to certain acquisitions operating expenses were $458.2 million, down 9.3% sequentially and up 3.3% Year-over-Year. Our third-quarter operating income of $166.3 million resulted in an operating margin of 17.3%, up 0.1 points sequentially and up 1.2 points year-over-year. Operating margin was unfavorably impacted by approximately 0.3 points sequentially primarily due to foreign -exchange. The year-over-year increase in operating margin is primarily attributable to operating leverage, partially offset by investments in our go-to-market teams and technology as well as unfavorable impact from foreign exchange by approximately 0.1 points.

On a non-GAAP basis which excludes stock-based compensation and amortization of intangibles related to certain acquisitions operating margin for the third-quarter was 21.8%, up 0.5 points sequentially and up 1.6 points year-over-year. Interest and other income expense net for the third-quarter was a loss of $4.2 million compared to a loss of $0.3 million in the second-quarter and a loss of $21 million in the third-quarter a year-ago, primarily due to foreign-exchange. The GAAP effective tax rate for the third-quarter was 25.1% lower than the second-quarter effective tax rate of 34.8% and lower than the third-quarter effective tax rate of 40.7% of the prior year.

The third-quarter GAAP effective tax-rate was lower than the second-quarter effective tax rate, primarily due to the application of newly-issued tax guidance and lower US taxes on foreign earnings in Q3. As a reminder, in Q4 2022, we changed our methodology, for the computation of our non-GAAP effective tax rate to a long-term projected tax rate and have given effect to the new methodology from January first 2022 and recast previously reported quarterly periods in 2022. Our non-GAAP effective tax rate in the third-quarter was 20%, reflecting the change in our methodology. Third-quarter net income per diluted share was $1.58 up sequentially $0.12 and up $0.65 compared to the prior year. Our EPS was unfavorably impacted by $0.08 on a sequential basis and unfavorably impacted by $0.05 on a Year-over-Year basis, due to foreign-exchange. On a non-GAAP basis, net income per diluted share was $2.14 for the third-quarter, down $0.08 sequentially and up $0.51 Year-over-Year. Note the prior -- note that the prior year 2022 non-GAAP net income in prior year 2022 non-GAAP EPS reflects the Q4 2022 change in our methodology, for the computation of the -- of our non-GAAP effective tax rate.

Moving onto the balance sheet as of September 30, 2023, cash, cash equivalents, and short and long-term marketable securities were $1301.9[phonetic] million, up sequentially to $268.1 million and up $160.9 million Year-over-Year, of our $1.3 billion balance, $381 million was held in the US and $920.6 million was held by our international entities. Q3 accounts receivable balance was $904.2 million, down sequentially. Our overall days sales outstanding was 84 days, up approximately three days sequentially and down approximately two days as compared to Q3 last year. Cash-flow from our operations for the third quarter was $287.2 million. Capital expenditures for the third-quarter were $21.6 million, primarily related to our continued investments to increase aligner manufacturing capacity and facilities.

Free-cash flow defined as cash-flow from operations, less capital expenditures amounted to $265.6 million. Now turning to our fourth-quarter outlook. For Q4 2023, assuming no circumstances occur that are beyond our control we anticipate our worldwide revenue to be in the range of $920 to $940 million, down sequentially from Q3 of 2023. We expect both Clear Aligner and Systems and Services revenues to be down sequentially, reflecting a more challenging macro-environment for doctors and patients with fewer orthodontic case starts overall, unfavorable foreign-exchange given the strengthening of the US dollar against key currencies and longer sales cycles for capital equipment purchases.

For our Clear Aligner Business, we expect Clear Aligner teen volume to be seasonally lower in Q4 of 2023 and we don't anticipate improvement in adult volumes. For Q4 2023, we also expect Clear Aligner ASPs to be down sequentially, primarily due to the strengthening US dollar. For our systems and Services business, we anticipate increasing headwinds from macro uncertainty and potential supply issues related to the war in the Middle-East. We expect our Q4 2023 GAAP operating margin to be down sequentially from Q3 of 2023, due to restructuring, primarily related to severance as we adjust headcount for this environment. We anticipate our non-GAAP operating margin to be up sequentially from Q3 of 2023. During Q1 2023, we announced that our Board of Directors authorized a new $1 billion, stock repurchase program to succeed the 2021 $1 billion program.

Currently $1 billion remains available for repurchase under the 2023 stock repurchase program. During Q4 2023, we expect to repurchase up to $250 million of our common stock through either or a combination of open-market repurchases or an accelerated stock repurchase agreement. For full-year 2023, assuming no circumstances occur that are beyond our control we anticipate our 2023 worldwide revenue to be in the range of $3.83 billion to $3.85 billion. We also expect our full-year 2023 GAAP operating margin to be roughly one point lower than 2022 and our 2023 non-GAAP operating margin to be slightly above 21%.

For 2023, we expect investments in capital expenditures to be approximately $200 million. Capital expenditures are expected to primarily relate to building construction and improvements as well as manufacturing capacity in support of our continued international expansion. With that, I will turn it back over to Joe for final comments. Joe?

Joseph Hogan
Director, President and Chief Executive Officer at Align Technology

Thanks, John. While our third-quarter results and fourth-quarter outlook reflect weaker consumer sentiment and increased headwinds, including foreign-exchange Align is in a unique position to continue driving the digital revolution in the dental industry to help doctors transform and grow their practices with Invisalign clear aligners, iTero scanners, and Align Digital Platform. We're very excited about the recent innovations developed to further revolutionize digital treatment planning for orthodontists and also restorative dentistry by providing doctors with greater flexibility Real-time treatment plan modification capabilities and digital solutions to help improve practice productivity and patient experience which are even more important to our customers in the current environment.

This includes ClinCheck Live Update for 3D controls, Invisalign practice app, Invisalign personal plan or IPP, and Invisalign smile architect, iTero exocad connector, Invisalign outcome simulator Pro, and Invisalign virtual care AI software. These digital tools are continuing to gain adoption and help doctors gain efficiencies. In Q3 ClinCheck Live Update was used by 41,000 doctors on more than 560,000 cases reducing time spent in modifying treatment by 21%. Invisalign practice app is now actively used by about 87,000 doctors with over 5.2 million photos uploaded during the quarter via the practice app. In addition, we will launch Invisalign palate expander or IPE system in Canada this quarter. IPE is our first direct printed orthodontic device that provides a safe comfortable and clinically effective alternative to metal palate expanders and boost our market opportunity in the teen market by addressing a portion of cases we couldn't otherwise treat without IPE.

In summary, we are committed to balancing our investments in the near and long-term growth drivers, while delivering improved operating margin. As we navigate, one of the most challenging operating environments in recent history with increasing macroeconomic pressure on doctors and their patients we have an enormous opportunity to continue driving adoption of digital orthodontics and restorative dentistry and responsibility to optimize our investments for the current environment.

Before turning the call over for questions, I'd like to address the war in the Middle-East and our iTero scanner business. The situation continues to evolve and is very fluid. We are monitoring developments closely. Our singular focus at this stage is on the safety and security of our employees and their families and our doctors and their staff and patients. Align offices in scanner manufacturing facility in Israel are currently open and operating. While we hope the situation will improve. We're preparing mitigation plans to ensure business continuity and we'll update our customers and other stakeholders as needed. Now I'll turn the call-back over to the operator for questions. Operator?

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Operator

[Operator Instructions] And our first question comes from the line of Jason Bednar from Piper Sandler. Your question please.

Joseph Hogan
Director, President and Chief Executive Officer at Align Technology

Hi, Jason.

Operator

Jason, you might have your phone on mute. Do you want to go to the next question? Then we will come back. And out next question comes from the line of Brandon Vazquez from William Blair. Your question please.

Brandon Vazquez
Analyst at William Blair

Hi everyone, thanks for taking the question. On the first one, maybe can we just start a little bit on it sounds like macro and given the data that you guys were talking about is probably getting a little worse than into the end-of-the year. Maybe just talk about how that kind of trended through the quarter, how we're trending now. I think what a lot of us are trying to get our head around is what's the direction of macro and the dental space, going into the end-of-the year and into 2024, especially if you look at kind of the consumer. And then capex on scanner. So how are you guys seeing that from your end right now.

John Morici
Chief Financial Officer and Executive Vice President, Global Finance at Align Technology

You when you look at the fourth quarter and the way we've done our forecast overall, we felt great about teens in the third-quarter. And what we reported too but adults we're really highly affected and when you run through the fourth-quarter. It's primarily an adult season for us and. China is a big teen season in the third-quarter too, so our -- when you look at the gauge data for September and what we see in October so far and even some of the consumer profiles around how they're feeling about their finances and all. We basically just projected what we've seen in September forward to the fourth-quarter.

Brandon Vazquez
Analyst at William Blair

Okay and then maybe as a follow-up on the teen side, it sounds like the ortho channel-based off the market data you have is the teams are declining Year-over-Year, but you guys or at least sequentially. You guys are up both. It looks like. So are you guys taking share within the teen market, it's a little bit of a funny dynamic because. I think earlier this year, as the ortho channel, got a little weaker they we're going to wires and brackets but it seems like now you're taking share how durable is that and what do you guys kind of seeing, that's driving that in the underlying market. Thanks.

Joseph Hogan
Director, President and Chief Executive Officer at Align Technology

We were happy to see that change. And in the gauge data that showed wires and brackets going down, and competitive aligners going down, and loves[phonetic] going up, but you can't -- you can't draw a line through one dot. We feel good again about the technology and all that we're presenting, the efficiencies in all our offering to orthodontists. So we think that's a good stimulant in that sense. But right now, we're going to have to take the same quarter-to-quarter.

Operator

Thank you. One moment for our next question. Jason Bednar from Piper Sandler. Your line is open.

Joseph Hogan
Director, President and Chief Executive Officer at Align Technology

Hi, Jason.

Operator

Jason we're still not hearing you? Shall I move on?

Joseph Hogan
Director, President and Chief Executive Officer at Align Technology

Yes, please.

Operator

Certainly. One moment for our next question. And our next question comes from the line of Jeff Johnson from Baird. Your question please.

Joseph Hogan
Director, President and Chief Executive Officer at Align Technology

Hi, Jeff.

Operator

Mr Johnson, your line is open. One moment while certainly as we go to our next question. Our next question comes from the line of Jon Block from Stifel. Your question please.

Jon Block
Analyst at Stifel Nicolaus

Hey guys, can you hear me okay?

Joseph Hogan
Director, President and Chief Executive Officer at Align Technology

Hey, Jon, just fine.

Jon Block
Analyst at Stifel Nicolaus

Alright. So-far so good. Maybe a couple of questions. You know [indecipherable] right now, you just seem highly tethered to the consumer. But in 2024, you've got some incremental right, you just launched IPE in Canada. You've got remote monitoring. We think maybe you have a new scanner. So just your thoughts on the ability for the company, the manufacturer. More of your own growth in 2024, any commitment to grow revenues Year-over-Year in 2024 and where I'm going with that is, even the revised guidance you'll grow Year-over-Year in 2H 2023. But if I annualize your 4Q number and just say, on a run-rate that you are arguably land down Year-over-Year with call it a more dynamic set of innovation. So, not asking for any number but clearly, things are moving around and how do we think about what that means again manufacture your own growth in 2024 and any commitment to have positive revenue growth in 2024.

Joseph Hogan
Director, President and Chief Executive Officer at Align Technology

He, John, it's a good question. That's one of the things we talk about obviously here is what we presented at the Investors Conference and the new technologies that we're offering. Those are areas that we can really expand what we call our penetration in the marketplace and control certain amount of our destiny. I think you know as well as anybody we can -- we can't fight a market, it's from a down[phonetic] standpoint in the sense of if that won't affect us in some way. I would throw DSP into that whole question also because you see the continued growth in DSP. And I'd say, a business model change and so, those kinds of things. I feel like we can drive more demand in the marketplace as we get into 2024. I just can't preclude what that consumer sentiment is going to look like at that point in time, but it certainly gives us also the efficiency gains that we show through the software that I just talked about in my script too with different orthodontist, it seem to be taking hold and you pick-up in your -- in your surveys also, Jon. So we do feel good about that. It's just the uncertainty this marketplace, are obviously surprised us coming out-of-the third-quarter, really going to have to get through this quarter and as we go into 2024, we can be more specific about what we think those, what that opportunity is.

Jon Block
Analyst at Stifel Nicolaus

Okay, that was very helpful and then maybe just build on Brandon's question earlier, but when you guys guide you've got almost half the quarter in the bag. So clearly, things changed. Notably, in the last seven weeks of the third-quarter. I know you guys called out gauge September data, [indecipherable] referenced the October. What was the 3Q deviation I mean it seems like it was largely in North-America and EMEA, did APAC perform as expected. If you could answer that and then I guess where I'm struggling is. I think we all know, it's not a robust consumer out there, and that narrative around soft landing or not if that holds true, but it doesn't seem like things changed all that dramatically in the last seven weeks and so anything you can give. Joe, to elaborate because clearly the exit-rate in the quarter was very different than the way things started out. Thank you.

Joseph Hogan
Director, President and Chief Executive Officer at Align Technology

Yeah, Jon. Third quarters I call our most non-linear quarter, it's most difficult to predict and it is because it has three major components to it. One is obviously the seasonality of our European business because of the vacation based on whatever and the way that comes back is not always consistent, Jon. And in this case, it did not come back in the way that we had hoped it would. Secondly, is your count on a big China team market. And we added, we did well in China, I feel from a growth standpoint, but it wasn't to a point that it could offset a slower rebound. Overall from a European standpoint. And the last thing is, in the United States that led -- that lack of adult cases I mean we do well on teen that lack of adult patients, we went into September, was really felt. And so it's those three key variables that I think is how we came out of this differently than what we anticipated as we went in.

Jon Block
Analyst at Stifel Nicolaus

Thanks guys.

Joseph Hogan
Director, President and Chief Executive Officer at Align Technology

Thanks Jon.

Operator

Thank you. One moment for our next question. And our next question comes from the line of Elizabeth Anderson from Evercore ISI. Your question please.

Elizabeth Anderson
Analyst at Evercore ISI

Hi guys, thanks so much for the question. My question is, so if we think about like, obviously, we're talking about consumer weakness and sort of the cyclical mix of the business. If we think about like sort of the headcount reduction and SG&A spend, can you help us like parse out like a little bit more about the cuts and how to think about how to sort of preserve margin and sort of we're seeing weaker demand and then like how you need to invest again on the up-cycle in order to like continue to push penetration in what's obviously a very like largely under-penetrated market over a longer period.

John Morici
Chief Financial Officer and Executive Vice President, Global Finance at Align Technology

Elizabeth. This is John. So with regards to our planning process, like we do every year we're prioritizing investments that we can continue to invest to be able to help grow the business. So we look at some R&D and some of the investments we make. We have a lot of new products coming to-market, as we've talked about at Investor Day. Want to preserve that flow of products. We want to make sure we're properly reaching our customers so we prioritize some of the sales and go-to-market activities that we have around that, but we're looking at all parts of the business to say okay, what can we adjust, what we make adjustments to still deliver on our priorities that we have as a business, try[phonetic] to grow with the means that we've seen. But that also delivered the profitability and being able to see this margin accretion.

We've seen that all year as we've gone through and essentially what we're calling for the fourth-quarter is the continuation of that margin accretion. And that's just through a combination of just looking at those investments and making sure that we properly invest for the future.

Elizabeth Anderson
Analyst at Evercore ISI

Got it, and maybe as a follow-up, obviously. I have hope for the safety of all of your employees in Israel. Can you talk about and sort of the capacity of that organization is sort of things stay as they are? Is that something where you are sort of drawing down inventory elsewhere, not able to produce if any more details you could provide on that obviously unfortunate situation.

Joseph Hogan
Director, President and Chief Executive Officer at Align Technology

Elizabeth back to Joe. We're producing over there right now. I don't give you. It's a reasonable amount of capacity. I've had other businesses in Israel at times like this to not about this bad but in those situations. We -- I feel like where it is now, we can manage it. As we talked about in the script, if the things get worse, the war over there. We can't guarantee what we have. But we have a terrific team there. They are a very dedicated team, they are working both sides of the angle, right now. We're bringing in the materials we're converting those materials. We're shipping those out. So the business is operating fine right now. But you have to just wait what in the upcoming weeks and to see what develops on their homeland.

Elizabeth Anderson
Analyst at Evercore ISI

Got it, thank you very much.

Joseph Hogan
Director, President and Chief Executive Officer at Align Technology

Yeah.

Operator

Thank you. One moment for our next question. Our next question comes from the line of Erin Wright from Morgan Stanley. Your question please.

Erin Wright
Analyst at Morgan Stanley

Great, thanks. I'm curious if you could break-down a little bit. The key components of the teen case volume trend you saw in the quarter by geography, specifically in the Americas region and what's driving that and I think you mentioned like Invisalign First and how we should be thinking about visibility across that patient. Just given you have some more inherent control over, maybe that segment and this sort of environment. And then second part of my question is just more of a clarification. I guess in terms of the fourth-quarter guidance, does it specifically assume that there if further deterioration in the macro or just a continuation of what you saw in September, experience and I just want to understand the buffers. I guess you have in that expectation at this point. Thanks.

Joseph Hogan
Director, President and Chief Executive Officer at Align Technology

As far as the teenage patients. Again, we're really pleased with the growth that we saw in teens and it's a very important teen season. I think the teen has performed extremely well. We saw strength across every geography. We saw in Europe, we saw -- we saw in North America. We also saw in China. I think our portfolio helps us a lot. Invisalign First we lead with that. Remember, those are patients are anywhere between six and 10 years-old. We really have terrific results in those areas, but also with [indecipherable] we saw some good growth too. So overall, I feel like it's strong indication in the sense that we're hitting the thought in the sense of where we want to with those specific consumers and through the advertising programs that I talked about and also through our digital platform and then the specific products like Invisalign First. And then, IPE, that rolls into Canada and then more broadly as we move into 2024. John?

John Morici
Chief Financial Officer and Executive Vice President, Global Finance at Align Technology

And just on the fourth-quarter Erin, you really taking what we see in September, continued into October. And we assume that things don't get -- don't get better than what we saw in September. So it's a tough macro-environment. There's less orthodontic case starts, lower patient traffic, and so we factor in all of those based on what we saw and that's what our projection is for Q4.

Erin Wright
Analyst at Morgan Stanley

Thank you.

Joseph Hogan
Director, President and Chief Executive Officer at Align Technology

You are welcome.

Operator

Thank you. One moment for our next question. And our next question comes from the line of Jeff Johnson from Baird. Your question, please.

Joseph Hogan
Director, President and Chief Executive Officer at Align Technology

Hey, Jeff.

Operator

Jeff I don't know if you're on a speaker phone, but if you could lift the handset if that were the case. Still not hearing anything from Mr. Johnson. One moment for our next question.

Joseph Hogan
Director, President and Chief Executive Officer at Align Technology

Sorry. Jeff, if you can hear us. We just can't -- get pick it up.

Operator

And our next question comes from Jason Bednar from Piper Sandler. Your question please. Still not hearing, Jason.

Shirley Stacy
Vice President of Corporate Communications and Investor Relations at Align Technology

That's strange. We certainly will follow-up with both Jeff and Jason. Operator, do you mind just going to the next question please.

Operator

Certainly. One moment for our next question. Our next question comes from the line of Nathan Rich from Goldman Sachs. Your question please.

Nathan Rich
Analyst at The Goldman Sachs Group

Great. Thank you. Can you hear me okay.

Joseph Hogan
Director, President and Chief Executive Officer at Align Technology

Yes, Nate we hear you fine.

Nathan Rich
Analyst at The Goldman Sachs Group

Okay, great. Joe, you mentioned the focus on delivering improved operating margins and you guided to non-GAAP margins being up sequentially in the fourth-quarter. Despite the reduction in the revenue guidance. I guess as we think about the business going-forward should we think about that 4Q margin is a good base level for the business even in an uncertain demand environment and are there additional actions you can take on the cost side to give yourself some additional cushion for margins going-forward.

Joseph Hogan
Director, President and Chief Executive Officer at Align Technology

You've been watching us long enough to know that each of our quarters have a certain personality in the sense of the kind of operating profit, we deliver. You see in the fourth-quarter, but we feel-good about where we stand right now and the levers that we can pull-in order to deliver the operating margin that John talked about, so I just I think more than anything I want the investors understand that while we have this uncertain environment from a demand standpoint we're going to be responsible on cost. We will invest in technology and will focus in those areas. But we're always looking closely in the sense of where we can rationalize also where we can prioritize in different areas that will help in net operating profit area. John, anything you want to add-on.

John Morici
Chief Financial Officer and Executive Vice President, Global Finance at Align Technology

I mean, that's it. So we see the benefit that we've seen all year to be able to see that operating margin improvement but as Joe said, we're prioritizing our investments, we look at this time as we -- as we finalize our plan for next year. But we have got a lot of technology coming in and want to make sure that we're properly invested there, as well as being able to deliver like we can on a margin basis.

Nathan Rich
Analyst at The Goldman Sachs Group

Okay great and if I could just ask a follow-up on the 4Q guidance for Clear Aligner volumes. I think you had said that you don't expect improvement in adult and talked about I guess modeling what you saw in September through the fourth-quarter. I guess how should we think about adult cases relative to the 381,000. I guess, when we take that together, given how it sounds like September shaped up, so we expect a decline off of that 381 level in the fourth-quarter for the adult cases specifically.

Joseph Hogan
Director, President and Chief Executive Officer at Align Technology

I think when you look at things Nate, like we said teen showed up well in the third-quarter, we're pleased with that seasonally comes down in the fourth-quarter and based on what we saw in September and so-far in October. I think you would expect to see adults down as well.

Nathan Rich
Analyst at The Goldman Sachs Group

Great, thank you for the color.

Operator

Thank you. One moment for our next question. And our next question comes from the line of Brandon Couillard from Jefferies. Your question please.

Brandon Couillard
Analyst at Jefferies Financial Group

Thanks, good afternoon. Just a clarification, Joe or John on the adult trends. Is that predominantly in the US or is about to extend outside the US as well. Any chance you willing to take a stab at some of the factors behind that and whether or not student loan repayments maybe contributing to some of the safety and sentiment in that customer-base.

Joseph Hogan
Director, President and Chief Executive Officer at Align Technology

Remember third-quarter is a big teen quarter, but it also obviously a large component of that. We saw that adult phenomenon in North-America, but we saw it across each geography.

Brandon Couillard
Analyst at Jefferies Financial Group

Okay and then just a follow-up, John, on the fourth-quarter margins -- operating margins up with revs down sequentially, is that all coming from opex. Or would you expect gross margins to bounce up sequentially as well. Thanks.

John Morici
Chief Financial Officer and Executive Vice President, Global Finance at Align Technology

Yeah, when we talked about down sequentially on op margin that was done on a GAAP basis, we have some of the restructuring and other things that include, we expect sequential improvement on a non-GAAP basis from Q3 to Q4. And we didn't give specific gross margin guidance, but we're working to try to make sure that. We work on our gross margin as well. But right now we've kind of given the guidance down to our[phonetic] margin.

Brandon Couillard
Analyst at Jefferies Financial Group

Thank you.

Operator

Thank you. One moment for our next question. And our next question comes from the line of Mike Ryskin from Bank of America. Your question please.

Michael Ryskin
Analyst at Bank of America

Great, thanks for taking the question guys. I've got a couple of real quick here. First, hopefully you can hear me.

Joseph Hogan
Director, President and Chief Executive Officer at Align Technology

Yeah, we can hear you Mike.

Michael Ryskin
Analyst at Bank of America

Great. First I want to ask on the sort of the rightsizing or some of the layoffs you discussed. I just wanted to I'm thinking back to 2020 sort of a COVID when everyone is panicking and some of your competitors or other players in the dental space announced some layoffs and you held fast and powered through an IND argument was that you saw it as being transient and you want to invest in growth and sort of be ready for the rebound. Just contrasting that with the decision to implement some cuts here. I mean, does that mean anything in terms of your thoughts on the duration of the macro slowdown, why if this is just macro-related and as you said September slowed pretty suddenly, if there is a rebound. Why not continue to invest given the balance sheet is strong, the free-cash flow is a strong. Just sort of compare and contrast and what are your thinking on that.

Joseph Hogan
Director, President and Chief Executive Officer at Align Technology

Mike, first of all, when you go back to 2020 that you referenced we did power through that. Personally, when I looked at that as I looked at that as not an economic issue that was obviously a pandemic kind of an issue and I think it had I anticipated to have a clear beginning in the clear end and so in that sense, I think it's easier to make that decision, whether that's right or wrong with that kind of a thought process in mind, in this case we're seeing unprecedented change from an economic standpoint. We're seeing consumer sentiment down. I mean I have to go through all the economic data. You probably know this better than me. So there's a lot of uncertainty there, but I don't want to be misinterpreted that we're going to disadvantage this company [indecipherable], no way. We're going to make sure that we're responsible, in the sense of the resources and restructuring that John talked about too. We are going to make sure that we're well-positioned in the key areas too that if we have a rebound will be able to respond, with the right kind of capacity and the right kind of products. So I feel like we're balancing that well right now.

Michael Ryskin
Analyst at Bank of America

Okay, all right. I appreciate that. And then the second point sort of piggybacking on I think those blocks question earlier. Not going to ask you for the specifics on 2024 but just thinking about this year, the price -- the price you took earlier this year certainly contributed to your revenue growth. As we think forward to next year and your ability to take price again or potentially have to give price given how much the macro has changed and how the demand dynamics has changed. How do you feel about pricing and products. Any opportunity to take that up again next year or on the flip side, are you potentially getting some pressure there? We even have to give a little bit.

John Morici
Chief Financial Officer and Executive Vice President, Global Finance at Align Technology

Hey, Mike. I appreciate the question. But as far as price goes. We would not make an announcement until our doctors [indecipherable] and we're still working through 2024.

Michael Ryskin
Analyst at Bank of America

Okay, alright. Thanks.

Joseph Hogan
Director, President and Chief Executive Officer at Align Technology

Thank you.

Operator

Thank you. This does conclude the question-and-answer session of today's program. I'd like to hand the program back to Shirley Stacy, for any further remarks.

Shirley Stacy
Vice President of Corporate Communications and Investor Relations at Align Technology

Thank you, operator and thank you for joining the call today. We look-forward to speaking to you at upcoming financial conferences and industry meetings. If you have any questions, please follow up with Investor Relations team and, and Jeff and Jason, we certainly will get back to you after the call and speaking on one-on-one. Thanks everyone. Have a great day.

Operator

[Operator Closing Remarks]

Corporate Executives
  • Shirley Stacy
    Vice President of Corporate Communications and Investor Relations
  • Joseph Hogan
    Director, President and Chief Executive Officer
  • John Morici
    Chief Financial Officer and Executive Vice President, Global Finance

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