NYSE:AMP Ameriprise Financial Q3 2023 Earnings Report $464.57 +1.35 (+0.29%) Closing price 04/17/2025 03:59 PM EasternExtended Trading$464.62 +0.05 (+0.01%) As of 04/17/2025 06:14 PM Eastern Extended trading is trading that happens on electronic markets outside of regular trading hours. This is a fair market value extended hours price provided by Polygon.io. Learn more. Earnings HistoryForecast Ameriprise Financial EPS ResultsActual EPS$7.68Consensus EPS $7.58Beat/MissBeat by +$0.10One Year Ago EPSN/AAmeriprise Financial Revenue ResultsActual Revenue$3.91 billionExpected Revenue$3.96 billionBeat/MissMissed by -$44.95 millionYoY Revenue GrowthN/AAmeriprise Financial Announcement DetailsQuarterQ3 2023Date10/25/2023TimeN/AConference Call DateThursday, October 26, 2023Conference Call Time9:00AM ETUpcoming EarningsAmeriprise Financial's Q1 2025 earnings is scheduled for Thursday, April 24, 2025, with a conference call scheduled at 9:00 AM ET. Check back for transcripts, audio, and key financial metrics as they become available.Q1 2025 Earnings ReportConference Call ResourcesConference Call AudioConference Call TranscriptSlide DeckPress Release (8-K)Quarterly Report (10-Q)Earnings HistoryCompany ProfileSlide DeckFull Screen Slide DeckPowered by Ameriprise Financial Q3 2023 Earnings Call TranscriptProvided by QuartrOctober 26, 2023 ShareLink copied to clipboard.There are 11 speakers on the call. Operator00:00:00Welcome to the Q3 2023 Earnings Call. My name is Chris, and I'll be your operator for today's call. At this time, all participants are in a listen only mode. Later, we will conduct a question and answer session. As a reminder, this conference is being recorded. Operator00:00:22I will now turn the call over to Alicia Charity. Alicia, you may begin. Speaker 100:00:27Thank you, and good morning. Welcome to Amerifrise Financial's 3rd quarter earnings call. On the call with me today are Jim Crouciolo, Chairman and CEO And Walter Berman, Chief Financial Officer. Following their remarks, we'd be happy to take your questions. Turning to our earnings Presentation materials that are available on our website on Slide 2, you see a discussion of forward looking statements. Speaker 100:00:51Specifically, during the call, you will hear references to various non GAAP financial measures, which we believe Can be found in today's materials and on our website. Some statements that we make on this call may be forward looking, reflecting management's expectations about future events and overall operating plans and performance. These forward looking statements speak only as of today's date and involve a number of risks and uncertainties. A sample list of factors and risks that could cause actual results To be materially different from forward looking statements can be found in our Q3 2023 earnings release, Our 2022 Annual Report to Shareholders and our 2022 10 ks. We make no obligation to Below that, you'll see our adjusted operating results, followed by operating results excluding unlocking, which management believes enhances the understanding of our business by reflecting the underlying performance of our core operations and facilitate some more meaningful trend analysis. Speaker 100:02:15We completed our annual unlocking in the Q3. Many of the comments the management makes on the call today will focus on adjusted operating results. And with that, I'll turn it over to Jim. Speaker 200:02:28Good morning and thanks for joining our call. Yesterday afternoon, Ameriprise reported strong third quarter earnings. The business continues to perform very well in a fluid and uncertain operating environment. Across the firm, we're helping clients navigate external pressures with our high quality advice, solutions and service. As you can see in our results, Ameriprise continues to benefit from the complementary strengths and flexibility of our business and our talented team. Speaker 200:02:58Regarding the economic landscape, While inflation has come down a bit, it remains elevated. So it's likely we'll see higher interest rates for longer. Economic growth in the United States continues to hold up well even with increased rates. However, consumer sentiment in the United States is declining and we may see softer economic growth in the future. Additionally, the geopolitical climate is causing further volatility. Speaker 200:03:26Equity markets have been resilient and were up year over year, but down slightly in the quarter. At the same time, many investors are holding greater levels of cash and feel comfortable earning competitive yields and cash products. Our assets under management and administration reached 1,200,000,000,000 Up 12% and financials were also strong. We delivered record operating results in the quarter. Excluding unlocking and a regulatory accrual, total adjusted operating net revenue grew nicely, up 10% to $3,900,000,000 And earnings were also quite strong, up 18% with EPS up considerably, an increase of 24%. Speaker 200:04:11Additionally, our return on equity was 49.9% compared to 48% a year ago. Very few firms in our industry achieved nearly a 50% ROE on an ongoing basis. Our complementary businesses consistently generate Let's start with Wealth Management. Our vast value proposition is built for the current environment. Advisors are focused on ensuring clients are highly engaged and deepening relationships with them. Speaker 200:04:42Importantly, client satisfaction remains at an excellent 4.9 out of 5 stars. Total client assets increased 15% to $816,000,000,000 With good client net flows of $8,900,000,000 in market appreciation, we continue to attract More new clients and move up market as we grow our client base. And we know from industry research that more investors need guidance. In fact, Among the affluent households, many investors in the marketplace still don't have a formal plan to manage assets, income and expenses in retirement. As we highlighted previously, our advisors continue to hold the higher level of cash for their clients with the highest short term yields they're able to attain and the market uncertainty. Speaker 200:05:31Therefore, we continue to see a lower percentage of our assets moving into wrap with $5,400,000,000 in the quarter. As markets settle, we expect that money will ultimately be redeployed into RAP and other solutions. Our reentry back into Banking business came at the right time and is very beneficial for the firm. Assets in the bank and certificate company Continue to increase substantially, up 37 percent to $35,000,000,000 With interest rates at this level, we're able to garner meaningful spread revenues that are Sustainable when the Fed does start to cut rates. We will also be launching new products in the bank that will bring over additional client cash that they're holding at other banking institutions. Speaker 200:06:14And overall, after a bit of a slowdown last year, we saw a nice increase in transactional activity, up 11%. As you know, we continue to invest to put great capabilities in advisors' hands to drive high satisfaction and growth and deliver an exceptional experience. We're using advanced analytics to deliver an even better client and advisor experience. This includes a complete practice dashboard to enhance practice management, Prepare for client meetings more efficiently, identify opportunities to grow their business and deepen their client relationships. In the quarter, we are back in the market with our successful Ameriprise brand advertising across TV, digital and social channels. Speaker 200:06:57We also redesigned our client website to even be more engaging, highlighting the unique benefits of working with an Ameriprise advisor. Advisor productivity increased another 10% to a new high of $901,000 per advisor in the quarter. Our advisory retention and growth are both consistently among the best in the industry. Regarding recruiting, we brought in another 64 We had a bit of a seasonal slowdown of activity to begin the quarter, but saw a nice pickup in September and we believe that we'll return to more normal levels as we move through the rest of the year. Our reputation is an important differentiator. Speaker 200:07:40We recently learned that Ameriprise is being recognized for both a high level of customer trust and service. We received one of the highest customer trust index scores among financial services firms in Forrester's 2023 U. S. Customer Trust Index. And for the 5th consecutive year, JD Power has recognized Ameriprise for providing outstanding customer service These awards build on the external recognition we have received over the years and are a testament to the dedication and expertise of our team. Speaker 200:08:18Finally, in terms of profitability, Wealth Management continues to generate strong pre tax adjusted operating margin at more than 30% and earnings growth of 23%. Now let's move to Retirement and Protection, which is part of our Wealth Management Solutions offering. We're driving good sales in targeted focused areas that serve our clients' comprehensive needs and generate good risk adjusted returns. In our life business, we focused on variable universal life and disability products that are appropriate for this environment. Life and health sales were up nicely, increasing 22% with the majority of sales in higher margin accumulation VUL products. Speaker 200:09:03We're also seeing positive initial results from our accelerated underwriting modeling that's highly automated and will drive further efficiencies In variable annuities, our structured product continues to attract good interest. Combined with our variable annuities without living benefits, sales were up 18% from a year ago. In the quarter, Our Riversource Retirement interactive tool, which helps advisors create customized client presentations, was recognized with several Industry awards for innovation and ease of use. With the increase in rates, we're able to garner improved yield in our high quality investment portfolio. Excluding unlocking, pretax adjusted operating earnings were more than $200,000,000 Our RPS business has been highlighted as one of the most profitable in the industry. Speaker 200:09:58Let's turn to asset management. As you saw in the quarter, assets under management were $587,000,000,000 up 7%. It remains a challenging time both in asset management and the active In particular, our flows were largely consistent with the industry. In retail, as we know, People are still hesitant to put money to work, so gross sales are a bit weaker. However, redemptions have improved and our overall flow rates in the U. Speaker 200:10:26S. Are in line with active managers for the product disciplines we compete in. And in Europe, our flows have improved a bit from a year ago. Institutional mandates can be lumpy, but we were in net flows excluding legacy insurance partners. We're earning mandates in a number of areas, though LDI flows in total were down compared to a robust quarter a year ago. Speaker 200:10:50In regard to our investment performance, we have strong short and long term performance across equities, fixed income and asset allocation with a nice pickup In the short term fixed income and now about 70% of our asset weighted funds were above the median for 3 5 year periods and more than 85% for the 10 year period. This is a positive and will help our ability to garner flows in the future. Also in the quarter, we completed one of the largest aspects of the EMEA integration, the transition to our global order management system. With that, we have now completed all of the large integration activities. We are now focused on adjusting our global operating model and So we can continue to generate good margins in a tough climate. Speaker 200:11:40For asset management, adjusted operating margin was 36% and above our targeted range. G and A was down 3% adjusted for foreign exchange. We also have taken action to Tightly managed expenses and we're looking more fully across the business to continue to reduce expenses and leverage more operating efficiencies for the rest of this year and into 2024. I'd like to now come back to center stage in the total firm. Our complementary businesses continue to give us the ability to deliver for our clients and generate very strong financial results over the years. Speaker 200:12:16Our capital strength and flexibility remain excellent. Our capital return to shareholders is among the highest in the industry, And we have consistently generated strong financial returns over the years, including with our best in class ROE of approximately 50%. Ameriprise is situated very well, including with the complementary addition of the bank, which allows us to sustain the benefit from higher rates. We're not standing still. We're focused on areas of opportunity for growth and at the same time, we're examining the entire expense base Across the firm, defer to prepare if the economic environment slows as we move into and through 2024. Speaker 200:13:02In closing, it's the totality of our complementary business and the benefits that it provides back to our excellent team That enables us to consistently achieve this level of results. Now Walter will elaborate on our financials. Walter? Speaker 300:13:20Thank you. As Jim said, strong results this quarter continue to demonstrate the leverage of our diversified business model. With adjusted EPS, excluding unlocking and regulatory accrual, up 24% to $7.87 Growth in fee based and spread based revenues coupled with disciplined expense management drove excellent financial results, which is a continuation of our strong and sustainable trend across this market cycle. Assets under management and administration ended the quarter at $1,200,000,000,000 up 12%. AUMA benefits from strong client flows and market appreciation. Speaker 300:14:08Across the firm, We continue to manage expenses tightly relative to the revenue opportunity within each segment. While we continue to make investments in the bank And other growth initiatives, particularly in Wealth Management, we are taking a disciplined approach on discretionary expenses to manage margins across our businesses, Given the uncertainty in the macro environment, G and A expenses were well managed in the quarter, up 4%. Excluding the regulatory accrual, general and administrative expense grew 2% from higher business volumes and growth investments. Our G and A expenses remain on track with our expectations for the year. Our consolidated margin reached a record high of 27.5%, Excluding unlocking and regulatory accrual, balance sheet fundamentals remain strong. Speaker 300:15:01Our portfolio is well positioned And we have strong capital and liquidity positions. This allowed us to return $663,000,000 of capital to shareholders, A strong return of 81% of our operating earnings excluding unlocking and a continuation of our differentiated track record. Turning to Slide 6, revenue growth was strong at 10% from higher interest earnings and the cumulative benefit of client net inflows, With average equity markets up 11%. Excluding unlocking and the regulatory accrual, Pre tax operating earnings increased 20% from last year, with meaningful benefits from strong client flows, Higher interest earnings and well managed expenses. Let's turn to individual segment performance beginning with Wealth Management on Slide 7. Speaker 300:15:54Wealth Management client assets increased 15% to $816,000,000,000 driven by strong organic growth and client flows Along with higher equity markets, we've had $43,000,000,000 of net inflows over the past year, With $9,000,000,000 coming in this quarter from new clients joining the firm, the deepening of existing relationships and adding experienced advisors. Clients remain defensively positioned with a lower level of flows into wrap than we have seen historically. Our flexible model and broad offerings allow advisors and clients to pivot as markets and client preferences shift, while the money stays within the system. Revenue per advisor reached $901,000 in the quarter, up 10% from the prior year from a higher spread revenue, enhanced productivity and business growth. Turning to Slide 8, I'd like to provide an update on client cash levels. Speaker 300:16:52Our total cash balances reached a new high this quarter at $72,500,000,000 as we continue to see new money flowing normalized for clients to put money back to work and wrap and over products on our platform. Cash Sweep is launching working cash for our client accounts. While there is some seasonality with cash levels, Cash remains an important component of the client's asset allocation. Cash sweep and certificate balance ended the 3rd quarter at $40,500,000,000 Down $5,800,000,000 from a year ago and down $1,500,000,000 sequentially. Since the end of August, Cash levels have been essentially flat. Speaker 300:17:45Our sweep cash has an average size of $6,000 per account And 67% of the aggregate cash is now in accounts under $100,000 and we have seen very limited movement out of these accounts. The financial benefit from cash remains strong. This will be an important and sustainable source of earnings going forward. We can manage our investment portfolios prudently. Our bank portfolio is AAA rated with a 3.6 year duration. Speaker 300:18:16The overall yield on the investments in the portfolio is 4.7% and rising with the new money yield on investments in the Q2 of 6.5%. Our certificate portfolio is highly liquid with over half of the portfolio in cash, governments and agencies. It is AA rated on average with a 1 year duration. In total, the specific company portfolio is now yielding 5.6% With new purchases in the quarter at 6%. On Slide 9, we delivered extremely strong financial results and wealth management. Speaker 300:18:53Profitability excluding the regulatory accrual increased 26% in the quarter with strong organic growth, the benefit of higher interest rates And continued client net inflows. The pre tax operating margin was very strong at 31.1%, excluding the regulatory accrual. Adjusted operating expenses increased 9% with distribution expenses up 9%, reflecting higher asset balances. Excluding the regulatory accrual, G and A grew only 2%, which was in line with expectations, reflecting investments for growth and higher volume related activity. We continue to expect AW1 full year 2023 G and A growth to be in the mid single digit range. Speaker 300:19:39We remain on track to close the Comerica Investment Program Partnership in November, which will bring approximately 100 advisers and $18,000,000,000 of client assets. Let's turn to asset management on Slide 10. Financial results were very strong in the quarter and we are managing the business well through a challenging environment that is impacting the industry. Total AUM increased 7% to $587,000,000,000 primarily from higher equity markets and foreign exchange translation, partially offset by net outflows. Asset Management, like other active managers, was in outflows in the quarter. Speaker 300:20:17Like others, we experienced pressure from global market volatility and a risk off investor sentiment. Investment performance has been another critical area of focus and we are seeing improvement, including in fixed income strategies. Overall, Long term performance remains very strong and we had improvement in 1 year fixed income numbers. On Slide 11, in the quarter, Asset Management earnings increased to $199,000,000 as a result of equity market appreciation, disciplined expense management, Higher performance fees and $7,000,000 of favorable timing related items, which more than offset the cumulative impact of net outflows. The margin was 36% in the quarter. Speaker 300:21:03Importantly, we continue to manage the areas we can control. Expenses remain well managed. Total expenses declined 1% with G and A decreasing $1,000,000 However, excluding the impact from foreign exchange translation, G and A was down 3%, reflecting Early benefits from expense management initiatives. As Jim said, given the environment, we are taking a very focused look across the business globally to further reduce expenses. Let's turn to Slide 12. Speaker 300:21:37Retirement and Protective Solutions continue to deliver good earnings And free cash flow generation, reflecting the high quality of the business. In the quarter, pre tax adjusted operating earnings, excluding unlocking, We're $204,000,000 up 4% from the prior year, primarily as a result of the higher investment yields from the portfolio repositioning last year. We continue to view normalized annual earnings of $800,000,000 as a reasonable expectation for this business. We completed our annual actuarial assumption update in the quarter, resulting in an unfavorable pre tax impact of $104,000,000 primarily related to updates to persistency assumptions for variable annuities. Overall, Retirement and Protection Solutions improved in the quarter, With protection sales of 22 percent to $79,000,000 primarily in higher margin BUL products, Variable annuity sales grew 18 percent to $1,100,000,000 with the majority of the sales in structured variable annuities. Speaker 300:22:44Our long term care business continues to perform very well. The business is gradually running off as clients age. Our claims experience continues to perform very well and remain in line with our expectations. Additionally, Our success with both rate increases and benefit reduction strategies have exceeded our expectations. You can see additional detail of this block in the appendix of this presentation. Speaker 300:23:14Now let's move to the balance sheet on Slide 13. Our balance sheet fundamentals remain strong and our diversified high quality investment portfolio remains well positioned. In total, the average credit rating of the portfolio is AA, with less than 1% of the portfolio and below investment grade securities. VA hedge effectiveness remained very strong at 94%. Our diversified business model benefits from significant and stable 90% free cash flow contributions across all business segments. Speaker 300:23:50This supports the consistent and differentiated level of capital return to shareholders. During the quarter, we returned $663,000,000 to shareholders And still ended the quarter with $1,400,000,000 of excess capital and $1,900,000,000 of holding company available liquidity. With that, we'll take your questions. Operator00:24:14Thank you. We will now begin the question and answer session. Our first question is from Steven Chubak with Wolfe Research. Your line is open. Speaker 300:24:43Hi, good Speaker 400:24:43morning. So wanted to start with a 2 part question on organic growth within wealth. You had another solid quarter of flows, The pace did moderate slightly for you and frankly some of your wealth peers as well. Just given the challenging operating backdrop, I was hoping first that you could speak to your confidence level in sustaining that mid single digit flow rate. And then second, With the onboarding of Comerica, any color you can share on the growth outlook or backlog for new mandates within the bank channel? Speaker 200:25:20Okay. I'll start. When we look at the flow rate from a client perspective, we still feel very good about The ability to bring in client flows and where we're approaching the market, particularly as we move a bit more upmarket. As you would imagine, I mean, there are some blips and not blips depending on where you are in the season. I think people for the summertime things slowed a bit, But we don't see that as sort of a trend line down. Speaker 200:25:49We see it as more of a sustainable based on what we're doing, how advisers are engaged And how they're attracting clients and activity in the marketplace. So we still feel very good about our ability to continue on the client flow rate. As far as the CoAmera you want to mention CoAmera? Speaker 300:26:08CoAmera, yes. Obviously, we're on target for our Closure with them in the beginning of November. And yes, we do have a very active pipeline at this stage. So yes, it's we feel that there's opportunity. Speaker 400:26:26That's Great. And just for my follow-up on the Asset Management margins. As you noted, the business is facing secular headwinds. And given some of the pressures, I was pleasantly surprised by the margin strength, the resiliency that we saw in the quarter. So maybe you could just speak to your margin outlook if flow headwinds persist and whether there is additional expense flexibility to defend those margins and stay within your Speaker 200:26:54So as you saw first on the fee level, it's been very stable, which is very positive. Again, you're going to always have some adjustments based upon where the assets and the type of assets, institutional retail. But From an outlook perspective, we're just beginning our expense tightening there. You saw a reduction expense around 3% on FX adjusted. But we feel there's a good opportunity for us as we At our global operating environment now that we've fully integrated the BMO acquisition onto our global platforms And now we're looking at how we tightened those processes, how we improve the efficiency, the operating effectiveness and where resources are located, etcetera. Speaker 200:27:41So we're taking a very hard look at that and we're at the beginning stages of that, not the end. Speaker 400:27:49Really helpful color. Thanks so much for taking my questions. Operator00:27:54The next question is from Alex Blostein with Goldman Sachs. Your line is open. Speaker 500:27:59Hey, guys. Good morning. Thanks for the question as well. So first, maybe around cash And Advice and Wealth Management, it sounds like the trends in sorting continue to stabilize over the course of the quarter. So maybe just a quick update on where the balances relative to the $28,000,000,000 that you reported at the end of September. Speaker 500:28:19And I guess more importantly, as you think about the mix, I think you have about $4,000,000,000 of balance sheet sweep deposits. Does that leave you much room to move more Into the bank or the group of the bank from this point on really should just be a function of reinvestment of securities and picking up some of that incremental yield that you spoke to earlier. Speaker 300:28:39Okay. I think the question is, we ended the quarter at $28,000,000,000 on sweep and as of October, it's $28,000,000,000 Okay. And so it is totally stabilized from that standpoint. Yes, we do have certainly a Buffer to move into the bank. We are just being very measured and cautious at this stage as we were evaluating the environment, but we do have certainly a buffer to move additional Speaker 500:29:09Great. And zooming out a little bit on given your comments around expenses and you're early in stages of maybe doing more on the asset management side, but Also managing G and A tightly across the firm. Any early thoughts on 2024 G and A growth firm wide Relative to what you're likely to do in 2023? Speaker 200:29:29So Alex, we're definitely in that review now. What I would say is To start, the G and A would be flat at best, meaning at worst, but in a sense of that it's not going up. Speaker 500:29:44Got it. And that's a 24 over 23, correct? Speaker 200:29:47Yes. Speaker 500:29:48Okay. Thank you. Speaker 200:29:50Okay. And remember, you got merit and other things that occur, but we're going to absorb all that and we're looking for it not to be higher than being flat. Speaker 500:30:00Got it. Appreciate it. Thanks. Operator00:30:04The next question is from Craig Siegenthaler with Bank of America. Your line is open. Speaker 600:30:11Thanks. Good morning, everyone. Thanks for taking the question. So I was looking for an update on the recruiting front. Financial advisor headcount was down Speaker 200:30:19in the Speaker 600:30:19quarter, franchise retention was lower and the 64 new recruit count was also below the prior run rate. So I was just wondering if you can give us an update for your expectation both for recruiting and FA headcount growth over the next 12 months? Speaker 200:30:35Yes. So, as we mentioned, recruiting was a bit slower in the Q3, but it started to bounce back Towards the latter part of the quarter, July started a bit slower. I think people have vacations and other things as you probably saw around the country. But we saw that bounce back in September. The pipeline is quite strong that we think will get back to our consistent rate. Speaker 200:31:01And then, you mentioned a little bit of an uptick in attrition. The attrition really in that channel was mainly due To assistant financial advisors, which is again, the turnover there is a bit higher. All the franchisees, their retention rate is still at all time highs And that book of business stays. So it's more of some assistance in their practices as they make some changes. So we don't see any Change in where we were. Speaker 600:31:32Thanks, Jim. And then on the client cash balances, I was wondering if you could just share What the ROEs look like on the certificates business, compared to your core cash balances and products? And just Update us on if you're what are your plans to grow this base further? I think you have to hold about 5% capital against the asset base. And also, I think there's probably some value in extending CDs to 3rd parties. Speaker 600:32:01It helps expand your brand, etcetera. Speaker 300:32:05Let me take the first part of the question on the certificates. Yes, certificates is a regulatory item that has a 5% capital Elements associated with that, but when we evaluate it, we obviously assess it and it's so that's the regulatory portion of it. And so we feel very Comfortable with that and the growth potential there is certainly we have adequate more enough capital and cash to support that. So that is the range in which we operate on. And then certainly, it's been growing and we've been supporting it. Speaker 200:32:40The second part you mentioned is the opportunity to bring in more external cash, if I understood that correctly. And yes, we're very much focused. As I said, we initially put a savings product. We're looking at more of a preferred type of thing to bring more cash in from other From the client's other outside banking activities, we're going to be putting in place a full checking account and then some various lending products as So we will look to establish a more full fledged banking activity with the ability to attract more assets externally into the bank That would also help bring more assets on board in total for the client activities for the advisors. Speaker 300:33:24And the only thing I would add to that is that, obviously, we have more than a To support that sort of growth that Jim was just referring to. Speaker 600:33:34Thank you. Operator00:33:37The next question is from Suneet Kamath with Jefferies. Your line is open. Speaker 700:33:42Thanks. Good morning. I wanted to go to that slide that talked about $32,000,000,000 of third party cash. I guess that piece has grown substantially. And I guess question is, what do you think needs to happen in order for that to get deployed? Speaker 700:34:00Because it sounds like you're thinking some of it may go into wrap, Then you're offering these newer bank products that might move some of that 3rd party cash to your own products. So maybe just give us a sense of how you think that will develop as we move forward here? Thanks. Speaker 200:34:15Yes. So Suneet, I think that's really the larger question, right? And that depends on how people Feel about the market and where rates are going forward, right? So I think if you saw the market over the last Number of quarters increased tremendously with a lot of volatility and people were concerned, right? A few stocks drove that up. Speaker 200:34:38Now you see a pullback occurring, right? So I think if the market starts to feel like it's on a better, more solid footing, I think people will start to I also think that as rates, if they stabilize on the long term up where they are, rather than continue to rise, You'll see money move from the short to the long term to lock it in, right, and get that appreciation and the spread. So, I don't have a crystal ball. But I think, we're holding extra cash for the reason that we feel a little bit regarding the That we're seeing right now and I think that's across the industry, not just in our channel. So, but it's good. Speaker 200:35:27It stays with us Right now and when it's ready to deploy, our advisors will definitely do that. They look we're investing for the long term, not just to take advantage of the market in the short term. Speaker 700:35:37And can you just provide some timing on when you're planning on rolling out some of those other banking products that you mentioned in response to earlier question? Speaker 200:35:46Yes. We're looking to do that over the course of the New Year. So we're looking to phase that in. And right now, we're just looking at the climate and looking at the operating activities for that. So we feel good about getting things Up and running in the bank in more of a full fledged fashion. Speaker 200:36:06So it will be periodic. We'll lurch you to it as we go about. Speaker 700:36:11Makes sense. And then maybe just if I could sneak one more in on expenses for Walter. So I think you said flat in 2024 relative to 2023. Should We think about the segment level, should we assume a little bit of a decline in Asset Management offset by some growth in Advice and Wealth Management, just in terms of The moving pieces there? Speaker 300:36:29Yes, I think that's a reasonable assumption. Obviously, we are focused on CTI and looking at to preserve margin and certainly Continue to take advantage of the growth opportunities in AWM, but still prudently imagine the expenses. Speaker 200:36:42Yes. And Suneet, I mean across the We're going to look for that to be pretty managed pretty tightly. Okay. So I mean, I don't have a Firm number at this point in time. But as I said, I feel good to start with about G and A flat. Speaker 700:36:59Got it. Okay. Thank you. Operator00:37:04The next question is from Tom Gallagher with Evercore. Your line is open. Speaker 800:37:10Good morning. First question, just a follow-up on the $32,000,000,000 of third party client cash. Do you currently earn any fee on that money at all from an administration perspective? Or would that all be revenue upside if that gets Deployed into your wrap account? Speaker 300:37:29As current map state, it's marginal. I would say it's bigger around 4 or 5 basis points, but it's The real opportunity of redeployment that is will provide us the opportunity is certainly the margin and profitability potential. Speaker 800:37:46Got you. The let's see, the other question I had was on The variable annuity reserve charge, I know when some other companies have taken Reserve strengthening under the new accounting that there's been an ongoing earnings drag in addition to the reserve charge, anything like that to consider For the variable annuity charge, Walter, I think I heard you say the $200,000,000 a quarter was still intact on Guide. So I presume that means probably not much, but just curious if there's any impact there. Speaker 300:38:22You're correct. It's probably not much and the answer is no really. Speaker 800:38:26And anything that okay, thanks. And then any should there be a similar 4Q charge On a statutory basis for the same assumption changes or is that still TBD? Speaker 300:38:41I think that's still TBD. Speaker 800:38:45And then if I could sneak in a final one. Long term care, I saw your updated disclosures, I guess considering that this block Continues to shrink, it looks like the risk is well managed. Is risk transfer still a consideration here? Or is the bid ask spread still too wide? Or should we really think about you most likely continuing to own it considering the risk continues Shrink. Speaker 300:39:18So, okay. Over the years, we certainly have been able to demonstrate that we are managing the risk very effectively. So, any risk Transfer would have to consider that and really have a very balanced bid ask and because the portfolio is performing quite well And as it's indicated and the observations that you made about it. So yes, we feel very comfortable in retaining it. But if somebody comes along with something that is Certainly, the best interest to shareholders will consider it. Speaker 200:39:54Over the last number of years, it's performed better than we expected in many instances and Proved in that sense, and we haven't factored in some of the other things that has affected through COVID as a positive yet. Operator00:40:14The next question is from Brennan Hawken with UBS. Your line is open. Speaker 900:40:20Good morning. Thanks for taking my questions. Thanks for all the color on the cash dynamics here intra quarter and quarter to date and certainly sounds encouraging. I guess does that mean that We could get back to a period where we are looking at how to grow the sweep balances and it just becomes a function of net new assets? Or is that sort of more organic growth trajectory still Hindered by balance remixing, and when do you think we could get to that period? Speaker 900:41:01Thanks. Speaker 300:41:04So obviously, as you can see, it truly has stabilized. And yes, as we bring new years in and that certainly is Growth and certainly as we have organic growth that is an opportunity. Right now, I can't predict environments and things like that, but we feel very good because of the stability of sweep count, as we said, substantial portion of that's close to 70%, 67% is in account Balances that are under $100,000 the average count balance being 6 I think. So it's very stable. It's working. Speaker 300:41:34Working capital and working cash that's deployed. So Yes. We certainly as we grow, we anticipate that growing, but again, there's a lot of variables here. Speaker 200:41:43Yes. And again, I think if You start to see a change in the rate environment and the market stabilize, there's money being held out and like brokered CDs and stuff that when they mature Could possibly come back in. And when money is more active in investing, then they keep more in the sweep and the balances to deploy. So again, there is a number of different variables. We can't really predict that, but our cash rate that's holding in sweep is pretty low. Speaker 200:42:14So if anything, we think that if activity picks up, that could increase again. Speaker 900:42:20Got it. And so do you think that Now that we've hit stability in the sweep, likewise, we can think about maybe there's a little bit of a lag or whatnot, but There's some stability in NII when we sum up both the on balance sheet and off balance sheet, which has been quarterly kind of Sliding a little bit here year to date, are we at a period where maybe that's going to begin to flat line and return to the algorithm of growing with cash balances? Rates all else equal, of course. Speaker 300:42:54Yes, we do. There is opportunity there and we do see that we have opportunity to grow NII. Speaker 900:43:00Outstanding. Thank you. Speaker 300:43:01For the reasons that you mentioned and certainly as we have the maturities coming in because of a short duration of other elements coming from those factors, We certainly feel comfortable with saying yes on that point. Operator00:43:14Great. Thanks very much. The next question is from Ryan Krueger with KBW. Your line is open. Speaker 1000:43:24Thanks. Good morning. First question was, can you give a sense of how much bank assets will roll will mature next year to reinvest that potentially higher rate? Speaker 300:43:38You're saying on buyback? No, Speaker 200:43:41no, maturing bank Assets that would be reinvested? Speaker 300:43:46Since I believe it's again, It's in the area of about $2,000,000,000 I believe, but we'll confirm that with you. Speaker 1000:43:57Okay. Thanks. And then I guess I had one more question on the $32,000,000,000 of third party cash. Do you view the opportunity primarily Just as clients get move more money back into the market to capture some of that through RAP or do you think there's some opportunity to capture Some of the $32,000,000,000 with the bank products that you're rolling out. Speaker 200:44:20Well, I would probably say, the first and foremost would be, As I said, with the markets, I would think that more would go back to work in solutions like wrap That would have a balance of equities and fixed incomes and alternative stuff along those lines. I also feel like as we do roll out some of these other products that yes, it will go on as some internal cash as well rather than moving it out into other vehicles like a broken CD. And just based on the combination of the environment and the So we do feel comfortable about that as well. But I would probably say the larger opportunity would be moving back into the like Solutions like wrap business. Speaker 1000:45:11Understood. Thank you.Read morePowered by Conference Call Audio Live Call not available Earnings Conference CallAmeriprise Financial Q3 202300:00 / 00:00Speed:1x1.25x1.5x2x Earnings DocumentsSlide DeckPress Release(8-K)Quarterly report(10-Q) Ameriprise Financial Earnings HeadlinesIs Ameriprise Financial Inc. (NYSE:AMP) the Most Undervalued Quality Stock to Buy Now?April 16 at 10:11 AM | insidermonkey.comAMP rates its own reputation among the worstApril 16 at 5:57 AM | afr.comClaim Your FREE Protection GuideIn the final days of his first term, Trump quietly left open an "off the books" wealth-protection loophole hidden in the 6,871 pages of the IRS Tax Code... And since then, "in the know" patriots have quietly used this same "Trump loophole" to shield their life savings from the economic chaos. But with Trump now forcefully bringing back millions of manufacturing jobs from Mexico, China, and the entire BRICS anti-dollar coalition...April 18, 2025 | American Alternative (Ad)Earnings Preview: What To Expect From Ameriprise Financial's ReportApril 15 at 7:55 PM | msn.comKeefe, Bruyette & Woods Lowers Ameriprise Financial (NYSE:AMP) Price Target to $520.00April 11, 2025 | americanbankingnews.comAmeriprise Financial (NYSE:AMP) Shares Sold Rep. Greg LandsmanApril 11, 2025 | americanbankingnews.comSee More Ameriprise Financial Headlines Get Earnings Announcements in your inboxWant to stay updated on the latest earnings announcements and upcoming reports for companies like Ameriprise Financial? Sign up for Earnings360's daily newsletter to receive timely earnings updates on Ameriprise Financial and other key companies, straight to your email. Email Address About Ameriprise FinancialAmeriprise Financial (NYSE:AMP), together with its subsidiaries, provides various financial products and services to individual and institutional clients in the United States and internationally. It operates through four segments: Advice & Wealth Management, Asset Management, Retirement & Protection Solutions, and Corporate & Other. The Advice & Wealth Management segment provides financial planning and advice; brokerage products and services for retail and institutional clients; discretionary and non-discretionary investment advisory accounts; mutual funds; insurance and annuities products; cash management and banking products; and face-amount certificates. The Asset Management segment offers investment management, advice, and products to retail, high net worth, and institutional clients through third-party financial institutions, advisor networks, direct retail, and its institutional sales force under the Columbia Threadneedle Investments brand name. This segment products include U.S. mutual funds and their non-U.S. equivalents, exchange-traded funds, variable product funds underlying insurance, and annuity separate accounts; and institutional asset management products, such as traditional asset classes, separately managed accounts, individually managed accounts, collateralized loan obligations, hedge funds, collective funds, and property and infrastructure funds. The Retirement & Protection Solutions segment provides variable annuity products, as well as life and disability income insurance products to retail clients. The company was formerly known as American Express Financial Corporation and changed its name to Ameriprise Financial, Inc. in September 2005. Ameriprise Financial, Inc. was founded in 1894 and is headquartered in Minneapolis, Minnesota.View Ameriprise Financial ProfileRead more More Earnings Resources from MarketBeat Earnings Tools Today's Earnings Tomorrow's Earnings Next Week's Earnings Upcoming Earnings Calls Earnings Newsletter Earnings Call Transcripts Earnings Beats & Misses Corporate Guidance Earnings Screener Earnings By Country U.S. Earnings Reports Canadian Earnings Reports U.K. Earnings Reports Latest Articles 3 Reasons to Like the Look of Amazon Ahead of EarningsTesla Stock Eyes Breakout With Earnings on DeckJohnson & Johnson Earnings Were More Good Than Bad—Time to Buy? 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There are 11 speakers on the call. Operator00:00:00Welcome to the Q3 2023 Earnings Call. My name is Chris, and I'll be your operator for today's call. At this time, all participants are in a listen only mode. Later, we will conduct a question and answer session. As a reminder, this conference is being recorded. Operator00:00:22I will now turn the call over to Alicia Charity. Alicia, you may begin. Speaker 100:00:27Thank you, and good morning. Welcome to Amerifrise Financial's 3rd quarter earnings call. On the call with me today are Jim Crouciolo, Chairman and CEO And Walter Berman, Chief Financial Officer. Following their remarks, we'd be happy to take your questions. Turning to our earnings Presentation materials that are available on our website on Slide 2, you see a discussion of forward looking statements. Speaker 100:00:51Specifically, during the call, you will hear references to various non GAAP financial measures, which we believe Can be found in today's materials and on our website. Some statements that we make on this call may be forward looking, reflecting management's expectations about future events and overall operating plans and performance. These forward looking statements speak only as of today's date and involve a number of risks and uncertainties. A sample list of factors and risks that could cause actual results To be materially different from forward looking statements can be found in our Q3 2023 earnings release, Our 2022 Annual Report to Shareholders and our 2022 10 ks. We make no obligation to Below that, you'll see our adjusted operating results, followed by operating results excluding unlocking, which management believes enhances the understanding of our business by reflecting the underlying performance of our core operations and facilitate some more meaningful trend analysis. Speaker 100:02:15We completed our annual unlocking in the Q3. Many of the comments the management makes on the call today will focus on adjusted operating results. And with that, I'll turn it over to Jim. Speaker 200:02:28Good morning and thanks for joining our call. Yesterday afternoon, Ameriprise reported strong third quarter earnings. The business continues to perform very well in a fluid and uncertain operating environment. Across the firm, we're helping clients navigate external pressures with our high quality advice, solutions and service. As you can see in our results, Ameriprise continues to benefit from the complementary strengths and flexibility of our business and our talented team. Speaker 200:02:58Regarding the economic landscape, While inflation has come down a bit, it remains elevated. So it's likely we'll see higher interest rates for longer. Economic growth in the United States continues to hold up well even with increased rates. However, consumer sentiment in the United States is declining and we may see softer economic growth in the future. Additionally, the geopolitical climate is causing further volatility. Speaker 200:03:26Equity markets have been resilient and were up year over year, but down slightly in the quarter. At the same time, many investors are holding greater levels of cash and feel comfortable earning competitive yields and cash products. Our assets under management and administration reached 1,200,000,000,000 Up 12% and financials were also strong. We delivered record operating results in the quarter. Excluding unlocking and a regulatory accrual, total adjusted operating net revenue grew nicely, up 10% to $3,900,000,000 And earnings were also quite strong, up 18% with EPS up considerably, an increase of 24%. Speaker 200:04:11Additionally, our return on equity was 49.9% compared to 48% a year ago. Very few firms in our industry achieved nearly a 50% ROE on an ongoing basis. Our complementary businesses consistently generate Let's start with Wealth Management. Our vast value proposition is built for the current environment. Advisors are focused on ensuring clients are highly engaged and deepening relationships with them. Speaker 200:04:42Importantly, client satisfaction remains at an excellent 4.9 out of 5 stars. Total client assets increased 15% to $816,000,000,000 With good client net flows of $8,900,000,000 in market appreciation, we continue to attract More new clients and move up market as we grow our client base. And we know from industry research that more investors need guidance. In fact, Among the affluent households, many investors in the marketplace still don't have a formal plan to manage assets, income and expenses in retirement. As we highlighted previously, our advisors continue to hold the higher level of cash for their clients with the highest short term yields they're able to attain and the market uncertainty. Speaker 200:05:31Therefore, we continue to see a lower percentage of our assets moving into wrap with $5,400,000,000 in the quarter. As markets settle, we expect that money will ultimately be redeployed into RAP and other solutions. Our reentry back into Banking business came at the right time and is very beneficial for the firm. Assets in the bank and certificate company Continue to increase substantially, up 37 percent to $35,000,000,000 With interest rates at this level, we're able to garner meaningful spread revenues that are Sustainable when the Fed does start to cut rates. We will also be launching new products in the bank that will bring over additional client cash that they're holding at other banking institutions. Speaker 200:06:14And overall, after a bit of a slowdown last year, we saw a nice increase in transactional activity, up 11%. As you know, we continue to invest to put great capabilities in advisors' hands to drive high satisfaction and growth and deliver an exceptional experience. We're using advanced analytics to deliver an even better client and advisor experience. This includes a complete practice dashboard to enhance practice management, Prepare for client meetings more efficiently, identify opportunities to grow their business and deepen their client relationships. In the quarter, we are back in the market with our successful Ameriprise brand advertising across TV, digital and social channels. Speaker 200:06:57We also redesigned our client website to even be more engaging, highlighting the unique benefits of working with an Ameriprise advisor. Advisor productivity increased another 10% to a new high of $901,000 per advisor in the quarter. Our advisory retention and growth are both consistently among the best in the industry. Regarding recruiting, we brought in another 64 We had a bit of a seasonal slowdown of activity to begin the quarter, but saw a nice pickup in September and we believe that we'll return to more normal levels as we move through the rest of the year. Our reputation is an important differentiator. Speaker 200:07:40We recently learned that Ameriprise is being recognized for both a high level of customer trust and service. We received one of the highest customer trust index scores among financial services firms in Forrester's 2023 U. S. Customer Trust Index. And for the 5th consecutive year, JD Power has recognized Ameriprise for providing outstanding customer service These awards build on the external recognition we have received over the years and are a testament to the dedication and expertise of our team. Speaker 200:08:18Finally, in terms of profitability, Wealth Management continues to generate strong pre tax adjusted operating margin at more than 30% and earnings growth of 23%. Now let's move to Retirement and Protection, which is part of our Wealth Management Solutions offering. We're driving good sales in targeted focused areas that serve our clients' comprehensive needs and generate good risk adjusted returns. In our life business, we focused on variable universal life and disability products that are appropriate for this environment. Life and health sales were up nicely, increasing 22% with the majority of sales in higher margin accumulation VUL products. Speaker 200:09:03We're also seeing positive initial results from our accelerated underwriting modeling that's highly automated and will drive further efficiencies In variable annuities, our structured product continues to attract good interest. Combined with our variable annuities without living benefits, sales were up 18% from a year ago. In the quarter, Our Riversource Retirement interactive tool, which helps advisors create customized client presentations, was recognized with several Industry awards for innovation and ease of use. With the increase in rates, we're able to garner improved yield in our high quality investment portfolio. Excluding unlocking, pretax adjusted operating earnings were more than $200,000,000 Our RPS business has been highlighted as one of the most profitable in the industry. Speaker 200:09:58Let's turn to asset management. As you saw in the quarter, assets under management were $587,000,000,000 up 7%. It remains a challenging time both in asset management and the active In particular, our flows were largely consistent with the industry. In retail, as we know, People are still hesitant to put money to work, so gross sales are a bit weaker. However, redemptions have improved and our overall flow rates in the U. Speaker 200:10:26S. Are in line with active managers for the product disciplines we compete in. And in Europe, our flows have improved a bit from a year ago. Institutional mandates can be lumpy, but we were in net flows excluding legacy insurance partners. We're earning mandates in a number of areas, though LDI flows in total were down compared to a robust quarter a year ago. Speaker 200:10:50In regard to our investment performance, we have strong short and long term performance across equities, fixed income and asset allocation with a nice pickup In the short term fixed income and now about 70% of our asset weighted funds were above the median for 3 5 year periods and more than 85% for the 10 year period. This is a positive and will help our ability to garner flows in the future. Also in the quarter, we completed one of the largest aspects of the EMEA integration, the transition to our global order management system. With that, we have now completed all of the large integration activities. We are now focused on adjusting our global operating model and So we can continue to generate good margins in a tough climate. Speaker 200:11:40For asset management, adjusted operating margin was 36% and above our targeted range. G and A was down 3% adjusted for foreign exchange. We also have taken action to Tightly managed expenses and we're looking more fully across the business to continue to reduce expenses and leverage more operating efficiencies for the rest of this year and into 2024. I'd like to now come back to center stage in the total firm. Our complementary businesses continue to give us the ability to deliver for our clients and generate very strong financial results over the years. Speaker 200:12:16Our capital strength and flexibility remain excellent. Our capital return to shareholders is among the highest in the industry, And we have consistently generated strong financial returns over the years, including with our best in class ROE of approximately 50%. Ameriprise is situated very well, including with the complementary addition of the bank, which allows us to sustain the benefit from higher rates. We're not standing still. We're focused on areas of opportunity for growth and at the same time, we're examining the entire expense base Across the firm, defer to prepare if the economic environment slows as we move into and through 2024. Speaker 200:13:02In closing, it's the totality of our complementary business and the benefits that it provides back to our excellent team That enables us to consistently achieve this level of results. Now Walter will elaborate on our financials. Walter? Speaker 300:13:20Thank you. As Jim said, strong results this quarter continue to demonstrate the leverage of our diversified business model. With adjusted EPS, excluding unlocking and regulatory accrual, up 24% to $7.87 Growth in fee based and spread based revenues coupled with disciplined expense management drove excellent financial results, which is a continuation of our strong and sustainable trend across this market cycle. Assets under management and administration ended the quarter at $1,200,000,000,000 up 12%. AUMA benefits from strong client flows and market appreciation. Speaker 300:14:08Across the firm, We continue to manage expenses tightly relative to the revenue opportunity within each segment. While we continue to make investments in the bank And other growth initiatives, particularly in Wealth Management, we are taking a disciplined approach on discretionary expenses to manage margins across our businesses, Given the uncertainty in the macro environment, G and A expenses were well managed in the quarter, up 4%. Excluding the regulatory accrual, general and administrative expense grew 2% from higher business volumes and growth investments. Our G and A expenses remain on track with our expectations for the year. Our consolidated margin reached a record high of 27.5%, Excluding unlocking and regulatory accrual, balance sheet fundamentals remain strong. Speaker 300:15:01Our portfolio is well positioned And we have strong capital and liquidity positions. This allowed us to return $663,000,000 of capital to shareholders, A strong return of 81% of our operating earnings excluding unlocking and a continuation of our differentiated track record. Turning to Slide 6, revenue growth was strong at 10% from higher interest earnings and the cumulative benefit of client net inflows, With average equity markets up 11%. Excluding unlocking and the regulatory accrual, Pre tax operating earnings increased 20% from last year, with meaningful benefits from strong client flows, Higher interest earnings and well managed expenses. Let's turn to individual segment performance beginning with Wealth Management on Slide 7. Speaker 300:15:54Wealth Management client assets increased 15% to $816,000,000,000 driven by strong organic growth and client flows Along with higher equity markets, we've had $43,000,000,000 of net inflows over the past year, With $9,000,000,000 coming in this quarter from new clients joining the firm, the deepening of existing relationships and adding experienced advisors. Clients remain defensively positioned with a lower level of flows into wrap than we have seen historically. Our flexible model and broad offerings allow advisors and clients to pivot as markets and client preferences shift, while the money stays within the system. Revenue per advisor reached $901,000 in the quarter, up 10% from the prior year from a higher spread revenue, enhanced productivity and business growth. Turning to Slide 8, I'd like to provide an update on client cash levels. Speaker 300:16:52Our total cash balances reached a new high this quarter at $72,500,000,000 as we continue to see new money flowing normalized for clients to put money back to work and wrap and over products on our platform. Cash Sweep is launching working cash for our client accounts. While there is some seasonality with cash levels, Cash remains an important component of the client's asset allocation. Cash sweep and certificate balance ended the 3rd quarter at $40,500,000,000 Down $5,800,000,000 from a year ago and down $1,500,000,000 sequentially. Since the end of August, Cash levels have been essentially flat. Speaker 300:17:45Our sweep cash has an average size of $6,000 per account And 67% of the aggregate cash is now in accounts under $100,000 and we have seen very limited movement out of these accounts. The financial benefit from cash remains strong. This will be an important and sustainable source of earnings going forward. We can manage our investment portfolios prudently. Our bank portfolio is AAA rated with a 3.6 year duration. Speaker 300:18:16The overall yield on the investments in the portfolio is 4.7% and rising with the new money yield on investments in the Q2 of 6.5%. Our certificate portfolio is highly liquid with over half of the portfolio in cash, governments and agencies. It is AA rated on average with a 1 year duration. In total, the specific company portfolio is now yielding 5.6% With new purchases in the quarter at 6%. On Slide 9, we delivered extremely strong financial results and wealth management. Speaker 300:18:53Profitability excluding the regulatory accrual increased 26% in the quarter with strong organic growth, the benefit of higher interest rates And continued client net inflows. The pre tax operating margin was very strong at 31.1%, excluding the regulatory accrual. Adjusted operating expenses increased 9% with distribution expenses up 9%, reflecting higher asset balances. Excluding the regulatory accrual, G and A grew only 2%, which was in line with expectations, reflecting investments for growth and higher volume related activity. We continue to expect AW1 full year 2023 G and A growth to be in the mid single digit range. Speaker 300:19:39We remain on track to close the Comerica Investment Program Partnership in November, which will bring approximately 100 advisers and $18,000,000,000 of client assets. Let's turn to asset management on Slide 10. Financial results were very strong in the quarter and we are managing the business well through a challenging environment that is impacting the industry. Total AUM increased 7% to $587,000,000,000 primarily from higher equity markets and foreign exchange translation, partially offset by net outflows. Asset Management, like other active managers, was in outflows in the quarter. Speaker 300:20:17Like others, we experienced pressure from global market volatility and a risk off investor sentiment. Investment performance has been another critical area of focus and we are seeing improvement, including in fixed income strategies. Overall, Long term performance remains very strong and we had improvement in 1 year fixed income numbers. On Slide 11, in the quarter, Asset Management earnings increased to $199,000,000 as a result of equity market appreciation, disciplined expense management, Higher performance fees and $7,000,000 of favorable timing related items, which more than offset the cumulative impact of net outflows. The margin was 36% in the quarter. Speaker 300:21:03Importantly, we continue to manage the areas we can control. Expenses remain well managed. Total expenses declined 1% with G and A decreasing $1,000,000 However, excluding the impact from foreign exchange translation, G and A was down 3%, reflecting Early benefits from expense management initiatives. As Jim said, given the environment, we are taking a very focused look across the business globally to further reduce expenses. Let's turn to Slide 12. Speaker 300:21:37Retirement and Protective Solutions continue to deliver good earnings And free cash flow generation, reflecting the high quality of the business. In the quarter, pre tax adjusted operating earnings, excluding unlocking, We're $204,000,000 up 4% from the prior year, primarily as a result of the higher investment yields from the portfolio repositioning last year. We continue to view normalized annual earnings of $800,000,000 as a reasonable expectation for this business. We completed our annual actuarial assumption update in the quarter, resulting in an unfavorable pre tax impact of $104,000,000 primarily related to updates to persistency assumptions for variable annuities. Overall, Retirement and Protection Solutions improved in the quarter, With protection sales of 22 percent to $79,000,000 primarily in higher margin BUL products, Variable annuity sales grew 18 percent to $1,100,000,000 with the majority of the sales in structured variable annuities. Speaker 300:22:44Our long term care business continues to perform very well. The business is gradually running off as clients age. Our claims experience continues to perform very well and remain in line with our expectations. Additionally, Our success with both rate increases and benefit reduction strategies have exceeded our expectations. You can see additional detail of this block in the appendix of this presentation. Speaker 300:23:14Now let's move to the balance sheet on Slide 13. Our balance sheet fundamentals remain strong and our diversified high quality investment portfolio remains well positioned. In total, the average credit rating of the portfolio is AA, with less than 1% of the portfolio and below investment grade securities. VA hedge effectiveness remained very strong at 94%. Our diversified business model benefits from significant and stable 90% free cash flow contributions across all business segments. Speaker 300:23:50This supports the consistent and differentiated level of capital return to shareholders. During the quarter, we returned $663,000,000 to shareholders And still ended the quarter with $1,400,000,000 of excess capital and $1,900,000,000 of holding company available liquidity. With that, we'll take your questions. Operator00:24:14Thank you. We will now begin the question and answer session. Our first question is from Steven Chubak with Wolfe Research. Your line is open. Speaker 300:24:43Hi, good Speaker 400:24:43morning. So wanted to start with a 2 part question on organic growth within wealth. You had another solid quarter of flows, The pace did moderate slightly for you and frankly some of your wealth peers as well. Just given the challenging operating backdrop, I was hoping first that you could speak to your confidence level in sustaining that mid single digit flow rate. And then second, With the onboarding of Comerica, any color you can share on the growth outlook or backlog for new mandates within the bank channel? Speaker 200:25:20Okay. I'll start. When we look at the flow rate from a client perspective, we still feel very good about The ability to bring in client flows and where we're approaching the market, particularly as we move a bit more upmarket. As you would imagine, I mean, there are some blips and not blips depending on where you are in the season. I think people for the summertime things slowed a bit, But we don't see that as sort of a trend line down. Speaker 200:25:49We see it as more of a sustainable based on what we're doing, how advisers are engaged And how they're attracting clients and activity in the marketplace. So we still feel very good about our ability to continue on the client flow rate. As far as the CoAmera you want to mention CoAmera? Speaker 300:26:08CoAmera, yes. Obviously, we're on target for our Closure with them in the beginning of November. And yes, we do have a very active pipeline at this stage. So yes, it's we feel that there's opportunity. Speaker 400:26:26That's Great. And just for my follow-up on the Asset Management margins. As you noted, the business is facing secular headwinds. And given some of the pressures, I was pleasantly surprised by the margin strength, the resiliency that we saw in the quarter. So maybe you could just speak to your margin outlook if flow headwinds persist and whether there is additional expense flexibility to defend those margins and stay within your Speaker 200:26:54So as you saw first on the fee level, it's been very stable, which is very positive. Again, you're going to always have some adjustments based upon where the assets and the type of assets, institutional retail. But From an outlook perspective, we're just beginning our expense tightening there. You saw a reduction expense around 3% on FX adjusted. But we feel there's a good opportunity for us as we At our global operating environment now that we've fully integrated the BMO acquisition onto our global platforms And now we're looking at how we tightened those processes, how we improve the efficiency, the operating effectiveness and where resources are located, etcetera. Speaker 200:27:41So we're taking a very hard look at that and we're at the beginning stages of that, not the end. Speaker 400:27:49Really helpful color. Thanks so much for taking my questions. Operator00:27:54The next question is from Alex Blostein with Goldman Sachs. Your line is open. Speaker 500:27:59Hey, guys. Good morning. Thanks for the question as well. So first, maybe around cash And Advice and Wealth Management, it sounds like the trends in sorting continue to stabilize over the course of the quarter. So maybe just a quick update on where the balances relative to the $28,000,000,000 that you reported at the end of September. Speaker 500:28:19And I guess more importantly, as you think about the mix, I think you have about $4,000,000,000 of balance sheet sweep deposits. Does that leave you much room to move more Into the bank or the group of the bank from this point on really should just be a function of reinvestment of securities and picking up some of that incremental yield that you spoke to earlier. Speaker 300:28:39Okay. I think the question is, we ended the quarter at $28,000,000,000 on sweep and as of October, it's $28,000,000,000 Okay. And so it is totally stabilized from that standpoint. Yes, we do have certainly a Buffer to move into the bank. We are just being very measured and cautious at this stage as we were evaluating the environment, but we do have certainly a buffer to move additional Speaker 500:29:09Great. And zooming out a little bit on given your comments around expenses and you're early in stages of maybe doing more on the asset management side, but Also managing G and A tightly across the firm. Any early thoughts on 2024 G and A growth firm wide Relative to what you're likely to do in 2023? Speaker 200:29:29So Alex, we're definitely in that review now. What I would say is To start, the G and A would be flat at best, meaning at worst, but in a sense of that it's not going up. Speaker 500:29:44Got it. And that's a 24 over 23, correct? Speaker 200:29:47Yes. Speaker 500:29:48Okay. Thank you. Speaker 200:29:50Okay. And remember, you got merit and other things that occur, but we're going to absorb all that and we're looking for it not to be higher than being flat. Speaker 500:30:00Got it. Appreciate it. Thanks. Operator00:30:04The next question is from Craig Siegenthaler with Bank of America. Your line is open. Speaker 600:30:11Thanks. Good morning, everyone. Thanks for taking the question. So I was looking for an update on the recruiting front. Financial advisor headcount was down Speaker 200:30:19in the Speaker 600:30:19quarter, franchise retention was lower and the 64 new recruit count was also below the prior run rate. So I was just wondering if you can give us an update for your expectation both for recruiting and FA headcount growth over the next 12 months? Speaker 200:30:35Yes. So, as we mentioned, recruiting was a bit slower in the Q3, but it started to bounce back Towards the latter part of the quarter, July started a bit slower. I think people have vacations and other things as you probably saw around the country. But we saw that bounce back in September. The pipeline is quite strong that we think will get back to our consistent rate. Speaker 200:31:01And then, you mentioned a little bit of an uptick in attrition. The attrition really in that channel was mainly due To assistant financial advisors, which is again, the turnover there is a bit higher. All the franchisees, their retention rate is still at all time highs And that book of business stays. So it's more of some assistance in their practices as they make some changes. So we don't see any Change in where we were. Speaker 600:31:32Thanks, Jim. And then on the client cash balances, I was wondering if you could just share What the ROEs look like on the certificates business, compared to your core cash balances and products? And just Update us on if you're what are your plans to grow this base further? I think you have to hold about 5% capital against the asset base. And also, I think there's probably some value in extending CDs to 3rd parties. Speaker 600:32:01It helps expand your brand, etcetera. Speaker 300:32:05Let me take the first part of the question on the certificates. Yes, certificates is a regulatory item that has a 5% capital Elements associated with that, but when we evaluate it, we obviously assess it and it's so that's the regulatory portion of it. And so we feel very Comfortable with that and the growth potential there is certainly we have adequate more enough capital and cash to support that. So that is the range in which we operate on. And then certainly, it's been growing and we've been supporting it. Speaker 200:32:40The second part you mentioned is the opportunity to bring in more external cash, if I understood that correctly. And yes, we're very much focused. As I said, we initially put a savings product. We're looking at more of a preferred type of thing to bring more cash in from other From the client's other outside banking activities, we're going to be putting in place a full checking account and then some various lending products as So we will look to establish a more full fledged banking activity with the ability to attract more assets externally into the bank That would also help bring more assets on board in total for the client activities for the advisors. Speaker 300:33:24And the only thing I would add to that is that, obviously, we have more than a To support that sort of growth that Jim was just referring to. Speaker 600:33:34Thank you. Operator00:33:37The next question is from Suneet Kamath with Jefferies. Your line is open. Speaker 700:33:42Thanks. Good morning. I wanted to go to that slide that talked about $32,000,000,000 of third party cash. I guess that piece has grown substantially. And I guess question is, what do you think needs to happen in order for that to get deployed? Speaker 700:34:00Because it sounds like you're thinking some of it may go into wrap, Then you're offering these newer bank products that might move some of that 3rd party cash to your own products. So maybe just give us a sense of how you think that will develop as we move forward here? Thanks. Speaker 200:34:15Yes. So Suneet, I think that's really the larger question, right? And that depends on how people Feel about the market and where rates are going forward, right? So I think if you saw the market over the last Number of quarters increased tremendously with a lot of volatility and people were concerned, right? A few stocks drove that up. Speaker 200:34:38Now you see a pullback occurring, right? So I think if the market starts to feel like it's on a better, more solid footing, I think people will start to I also think that as rates, if they stabilize on the long term up where they are, rather than continue to rise, You'll see money move from the short to the long term to lock it in, right, and get that appreciation and the spread. So, I don't have a crystal ball. But I think, we're holding extra cash for the reason that we feel a little bit regarding the That we're seeing right now and I think that's across the industry, not just in our channel. So, but it's good. Speaker 200:35:27It stays with us Right now and when it's ready to deploy, our advisors will definitely do that. They look we're investing for the long term, not just to take advantage of the market in the short term. Speaker 700:35:37And can you just provide some timing on when you're planning on rolling out some of those other banking products that you mentioned in response to earlier question? Speaker 200:35:46Yes. We're looking to do that over the course of the New Year. So we're looking to phase that in. And right now, we're just looking at the climate and looking at the operating activities for that. So we feel good about getting things Up and running in the bank in more of a full fledged fashion. Speaker 200:36:06So it will be periodic. We'll lurch you to it as we go about. Speaker 700:36:11Makes sense. And then maybe just if I could sneak one more in on expenses for Walter. So I think you said flat in 2024 relative to 2023. Should We think about the segment level, should we assume a little bit of a decline in Asset Management offset by some growth in Advice and Wealth Management, just in terms of The moving pieces there? Speaker 300:36:29Yes, I think that's a reasonable assumption. Obviously, we are focused on CTI and looking at to preserve margin and certainly Continue to take advantage of the growth opportunities in AWM, but still prudently imagine the expenses. Speaker 200:36:42Yes. And Suneet, I mean across the We're going to look for that to be pretty managed pretty tightly. Okay. So I mean, I don't have a Firm number at this point in time. But as I said, I feel good to start with about G and A flat. Speaker 700:36:59Got it. Okay. Thank you. Operator00:37:04The next question is from Tom Gallagher with Evercore. Your line is open. Speaker 800:37:10Good morning. First question, just a follow-up on the $32,000,000,000 of third party client cash. Do you currently earn any fee on that money at all from an administration perspective? Or would that all be revenue upside if that gets Deployed into your wrap account? Speaker 300:37:29As current map state, it's marginal. I would say it's bigger around 4 or 5 basis points, but it's The real opportunity of redeployment that is will provide us the opportunity is certainly the margin and profitability potential. Speaker 800:37:46Got you. The let's see, the other question I had was on The variable annuity reserve charge, I know when some other companies have taken Reserve strengthening under the new accounting that there's been an ongoing earnings drag in addition to the reserve charge, anything like that to consider For the variable annuity charge, Walter, I think I heard you say the $200,000,000 a quarter was still intact on Guide. So I presume that means probably not much, but just curious if there's any impact there. Speaker 300:38:22You're correct. It's probably not much and the answer is no really. Speaker 800:38:26And anything that okay, thanks. And then any should there be a similar 4Q charge On a statutory basis for the same assumption changes or is that still TBD? Speaker 300:38:41I think that's still TBD. Speaker 800:38:45And then if I could sneak in a final one. Long term care, I saw your updated disclosures, I guess considering that this block Continues to shrink, it looks like the risk is well managed. Is risk transfer still a consideration here? Or is the bid ask spread still too wide? Or should we really think about you most likely continuing to own it considering the risk continues Shrink. Speaker 300:39:18So, okay. Over the years, we certainly have been able to demonstrate that we are managing the risk very effectively. So, any risk Transfer would have to consider that and really have a very balanced bid ask and because the portfolio is performing quite well And as it's indicated and the observations that you made about it. So yes, we feel very comfortable in retaining it. But if somebody comes along with something that is Certainly, the best interest to shareholders will consider it. Speaker 200:39:54Over the last number of years, it's performed better than we expected in many instances and Proved in that sense, and we haven't factored in some of the other things that has affected through COVID as a positive yet. Operator00:40:14The next question is from Brennan Hawken with UBS. Your line is open. Speaker 900:40:20Good morning. Thanks for taking my questions. Thanks for all the color on the cash dynamics here intra quarter and quarter to date and certainly sounds encouraging. I guess does that mean that We could get back to a period where we are looking at how to grow the sweep balances and it just becomes a function of net new assets? Or is that sort of more organic growth trajectory still Hindered by balance remixing, and when do you think we could get to that period? Speaker 900:41:01Thanks. Speaker 300:41:04So obviously, as you can see, it truly has stabilized. And yes, as we bring new years in and that certainly is Growth and certainly as we have organic growth that is an opportunity. Right now, I can't predict environments and things like that, but we feel very good because of the stability of sweep count, as we said, substantial portion of that's close to 70%, 67% is in account Balances that are under $100,000 the average count balance being 6 I think. So it's very stable. It's working. Speaker 300:41:34Working capital and working cash that's deployed. So Yes. We certainly as we grow, we anticipate that growing, but again, there's a lot of variables here. Speaker 200:41:43Yes. And again, I think if You start to see a change in the rate environment and the market stabilize, there's money being held out and like brokered CDs and stuff that when they mature Could possibly come back in. And when money is more active in investing, then they keep more in the sweep and the balances to deploy. So again, there is a number of different variables. We can't really predict that, but our cash rate that's holding in sweep is pretty low. Speaker 200:42:14So if anything, we think that if activity picks up, that could increase again. Speaker 900:42:20Got it. And so do you think that Now that we've hit stability in the sweep, likewise, we can think about maybe there's a little bit of a lag or whatnot, but There's some stability in NII when we sum up both the on balance sheet and off balance sheet, which has been quarterly kind of Sliding a little bit here year to date, are we at a period where maybe that's going to begin to flat line and return to the algorithm of growing with cash balances? Rates all else equal, of course. Speaker 300:42:54Yes, we do. There is opportunity there and we do see that we have opportunity to grow NII. Speaker 900:43:00Outstanding. Thank you. Speaker 300:43:01For the reasons that you mentioned and certainly as we have the maturities coming in because of a short duration of other elements coming from those factors, We certainly feel comfortable with saying yes on that point. Operator00:43:14Great. Thanks very much. The next question is from Ryan Krueger with KBW. Your line is open. Speaker 1000:43:24Thanks. Good morning. First question was, can you give a sense of how much bank assets will roll will mature next year to reinvest that potentially higher rate? Speaker 300:43:38You're saying on buyback? No, Speaker 200:43:41no, maturing bank Assets that would be reinvested? Speaker 300:43:46Since I believe it's again, It's in the area of about $2,000,000,000 I believe, but we'll confirm that with you. Speaker 1000:43:57Okay. Thanks. And then I guess I had one more question on the $32,000,000,000 of third party cash. Do you view the opportunity primarily Just as clients get move more money back into the market to capture some of that through RAP or do you think there's some opportunity to capture Some of the $32,000,000,000 with the bank products that you're rolling out. Speaker 200:44:20Well, I would probably say, the first and foremost would be, As I said, with the markets, I would think that more would go back to work in solutions like wrap That would have a balance of equities and fixed incomes and alternative stuff along those lines. I also feel like as we do roll out some of these other products that yes, it will go on as some internal cash as well rather than moving it out into other vehicles like a broken CD. And just based on the combination of the environment and the So we do feel comfortable about that as well. But I would probably say the larger opportunity would be moving back into the like Solutions like wrap business. Speaker 1000:45:11Understood. Thank you.Read morePowered by