NASDAQ:COOP Mr. Cooper Group Q3 2023 Earnings Report $110.88 -1.19 (-1.06%) Closing price 04/23/2025 04:00 PM EasternExtended Trading$112.90 +2.02 (+1.82%) As of 08:30 AM Eastern Extended trading is trading that happens on electronic markets outside of regular trading hours. This is a fair market value extended hours price provided by Polygon.io. Learn more. Earnings HistoryForecast Mr. Cooper Group EPS ResultsActual EPS$2.79Consensus EPS $1.73Beat/MissBeat by +$1.06One Year Ago EPSN/AMr. Cooper Group Revenue ResultsActual Revenue$574.00 millionExpected Revenue$428.03 millionBeat/MissBeat by +$145.97 millionYoY Revenue GrowthN/AMr. Cooper Group Announcement DetailsQuarterQ3 2023Date10/25/2023TimeN/AConference Call DateWednesday, October 25, 2023Conference Call Time10:00AM ETConference Call ResourcesConference Call AudioConference Call TranscriptSlide DeckPress Release (8-K)Quarterly Report (10-Q)Earnings HistoryCompany ProfileSlide DeckFull Screen Slide DeckPowered by Mr. Cooper Group Q3 2023 Earnings Call TranscriptProvided by QuartrOctober 25, 2023 ShareLink copied to clipboard.There are 11 speakers on the call. Operator00:00:00Hello, and welcome to Mr. Cooper's Third Quarter 2023 Earnings Conference Call. At this time, all participants are in a listen only mode. After the speakers' presentation, there will be a question and answer session. I would now like to hand the conference over to begin. Speaker 100:00:33Good morning, and welcome to Mr. Cooper Group's Q3 Earnings Call. My name is Ken Posner, and I'm SVP of Strategic Planning and Investor Relations. With me today are Jay Bray, Chairman and CEO Chris Marshall, Vice Chairman and President and Curt Johnson, Executive Vice President and CFO. As a quick reminder, this call is being recorded And you can find the slides on our Investor Relations webpage at investors. Speaker 100:00:58Mrcoopergroup.com. During the call, we may refer to non GAAP measures, which are reconciled to GAAP results in the appendix to the slide deck. Also, we may make forward looking statements, which you should understand could be affected by risk factors that we've identified in our 10 ks and other SEC filings. We're not undertaking any commitment to update these statements if conditions change. I'll now turn the call over to Jay. Speaker 200:01:25Thanks, Ken, and good morning, everyone, and welcome to our call. Let's dive in with a review of our quarterly highlights on Slide 3. Starting with financial performance, we were delighted with operating ROTCE of 13.8%, which is back within our target range. And at this point in the cycle, double digit return on equity is a powerful validation of our balance business model and a major differentiator from our peers whose results are much less consistent. Tangible book value was up nicely in the quarter $62.78 and there's a lot of good news here. Speaker 200:02:01You're seeing the benefit of continued strong operating results, The gain from the trust collapse we mentioned last quarter and the accretion from closing the HomePoint acquisition, which came in consistent with our guidance. Now turning to operations. The portfolio reached $937,000,000,000 And based on what we've seen from public It appears that Mr. Cooper is now the number one servicer in the country. This is an amazing accomplishment for the company, especially as I think back to our humble beginnings in the 1990s. Speaker 200:02:35And I want to pause for a second and say thank you to our investors, Our partners, clients and all our other stakeholders for placing your trust in us and especially to my fellow Coopers Servicing generated $301,000,000 in pretax income, Although bear in mind, the gain from the trust collapse contributed $67,000,000 and there were some other one time items in there as well, which Chris will elaborate on. Originations reported EBT of $29,000,000 which is excellent performance considering the rate environment And Zone saw strong sales momentum and generated small profit this quarter as we guided you to expect. 3rd quarter was a very busy period for us. In addition to Home Point, we closed the acquisition of Roosevelt Management, which provides us the professional team and the RIA infrastructure for our asset management strategy. And I'm pleased to report we've already kicked off Capital raising process for our first MSR fund. Speaker 200:03:40Turning to capital management, we repurchased 1,000,000 shares for 58,000,000 And since the WMIH merger established Mr. Cooper as a fully independent public company, our stock price has tripled. But we still trade at a persistent discount to tangible book, which looks to us like a major disconnect given our consistent growth and our double digit ROTCE. Despite growth and return of capital, we reported record liquidity and very strong capital ratios. This was partially due to the self funding nature of the HomePoint acquisition, which we pointed out when we announced the deal and primarily due to our sound around capital and liquidity planning. Speaker 200:04:22As the market's leading servicer with 4,300,000 customers, Balance sheet strength is the foundation for all our strategic initiatives. Finally, I'd like to mention the well deserved recognition we received from Fortune and the Great Place to Work Foundation, who ranked Mr. Cooper as one of the best workplaces in financial services and insurance. This is a positive reflection on our people And on the purposeful, inclusive work environment that we have created for them. Now let's shift to Slide 4 and talk about a very important theme in the mortgage industry, Namely, the ongoing retreat of banks from the sector, which is creating a major growth opportunity for us. Speaker 200:05:02As most of you are aware, banks used to dominate the mortgage industry with close to 100% market share in both originations and servicing. Today, however, that share has fallen to around 40%. One of the drivers was the Basel III capital regime Rolled out in the aftermath of the global financial crisis, which introduced higher capital standards for mortgages and MSRs. These standards came on top of severe operational challenges. As some of you will recall, Mr. Speaker 200:05:32Cooper's growth began to take off at this point when we acquired $200,000,000,000 plus portfolio from Bank of America. Fast forward to today and a new set of regulations is on the horizon called Basel III Endgame. These regulations once again include tighter requirements for mortgages and MSRs At the same time that rising rates are pressuring profitability and operations. We expect to see banks see more share in the mortgage sector, creating attractive growth opportunities for best in class operators like Mr. Cooper. Speaker 200:06:07Moving to Slide 5, while banks were dialing back, Mr. Cooper made a commitment to serving mortgage borrowers and to continue making the necessary technology investments to do so efficiently. And the result, as I mentioned already, is we are now the industry's largest servicer. We're also the most efficient. The annual MBA benchmarking survey is the authoritative study of mortgage industry performance. Speaker 200:06:32And as you can see, We've steadily brought down our servicing costs over the last few years to the point where we are now 33% more efficient than the large banks in the survey and nearly 50% more efficient than midsized banks. If you consider our scale, cost advantage, Industry leading retention and the depth of our expertise, there's really no one in the industry who can compete with us in servicing. Now let's move to Slide 6 and talk about where we're going from here. Given the attractive yields available in the bulk As well as new subservicing agreements in place, we will exceed our $1,000,000,000,000 strategic target in the Q1 of next year, At which point, we'll return to update you with a new set of strategic targets and a comprehensive plan to achieve them. For now, I'd remind you that we have several strategic initiatives underway, many of which are focused on technology investment and cost leadership, both in servicing and originations as well as winning new subservicing clients. Speaker 200:07:37In closing, I'd like to highlight Once again, the disconnect between a dominant platform with strong growth prospects and double digit returns and a stock that trades at a discount. If we continue to execute, there should be meaningful upside in both our stock and our high yield notes. And before I turn it over Chris, let me address something that you no doubt noticed in the press release. Chris has shared with us his intention to retire by year end 2024. Chris joined us in January 2019 as Vice Chairman and CFO and quickly enhanced the finance function, implementing bank like processes as well as pushing for efficiency gains and deleveraging. Speaker 200:08:20This served us extremely well when the pandemic hit year later, Being well prepared for adverse scenarios, we were able to substantially expand our liquidity. In 2021, we promoted Chris to President and gave him a mandate to oversee operations, where he took our process discipline to the next level, Leading to higher profitability across the enterprise and improvements to the customer experience as well as architecting some new directions within our technology strategy, including the investment in Sajid. And in the remaining time with us, Chris will continue to lead operations with a goal of driving continued strong portfolio growth and return on equity in addition to overseeing the capital raise for our first MSR fund. As I look back on these 5 years, Chris has brought to Mr. Cooper a special kind of energy, An intense focus on the needs of our customers, our team members and investors and a real sense of urgency to deliver results. Speaker 200:09:21Chris, the improvements you've made at Mr. Cooper will endure, and we know you will continue to make a big impact on the company ahead of your retirement. I'll add that we put in place a process to identify a successor. And while no one can replace Chris, the initial feedback indicates a very high level interest from some exceptionally talented candidates, which shouldn't be a surprise given how well the company is performing. So more on this in due course. Speaker 200:09:49Chris? Speaker 300:09:50Thanks, Jay. I appreciate those comments. And before I start, I'm going to take A second to share with my teammates how much I appreciate your commitment and your hard work over the past 5 years. I really couldn't be any more proud of what we've done together for our customers and for the excellent financial results we've produced for our investors. You all know Mr. Speaker 300:10:12Cooper has been and continues to be a very special experience for me and the capstone to a long career. But I'm not done quite yet, so you should all expect me to continue pushing us to do more and to do it faster until I am done. So with that, let's talk about what we all care about, which is the company's outstanding Q3 results. I'm going to start on Slide 7 and talk about servicing where we generated a record $301,000,000 in pre tax operating income this quarter. Now as Jay just mentioned, This included the one time $67,000,000 from the trust collapse, and I'd also call out $13,000,000 in de boarding fees from a subservicing client that took their portfolio in house, which we called out last quarter. Speaker 300:11:00And as you look ahead to the 4th quarter, I remind you that there's some seasonality in net interest income. So I'd project servicing EBT to be roughly flat quarter over quarter At $210,000,000 to $220,000,000 after which we should expect to see excellent growth in 2024. We're to put this in terms of our prior guidance of $700,000,000 in servicing EBT for full year 2023, which as a reminder does not include the gain from the trust collapse. It looks like we'll close out the year with at least 775,000,000 Now as you know, servicing income is affected by interest rates, and we're in the camp of expecting rates to stay higher for longer, which is an ideal environment But that's not how we run the company. We're completely agnostic about rates since they're not in our control. Speaker 300:11:51And instead, we focus on those things we can control, namely process improvement, cost leadership and operating leverage. We've talked in prior quarters about some of our current efficiency projects, which include driving down call volumes through chat technology, digital tools, Enhancements to our IVR as well as implementing AI for the call center, all of which provide a much better experience for our customers as well as lower cost for us, and we're making outstanding progress with these initiatives. In fact, we've been able to add nearly 140,000 And you're going to see a lot more of that in 2024. On a separate note, I'll add that we're very pleased with our progress in special servicing. The combination of Rushmore plus RightPath, which was our existing platform, generated EBT of nearly $20,000,000 in the quarter. Speaker 300:12:55And if the credit cycle were to turn more adverse, special servicing could become a very meaningful contributor to our bottom line. Now let's turn to Slide 8 and talk about portfolio growth, which was very strong this quarter, thanks to the Home Point acquisition and the other pools we acquired, which more than offset de boarding the subservicing client I mentioned. At quarter end, the portfolio reached 937,000,000,000 Up 10% year over year, which is a very comfortable growth rate for us to manage operationally. And it's a pretty safe bet We'll grow at least that fast in 2024, given that we already have well over $100,000,000,000 of deals Scheduled to close and onboard well into the Q1. We continue to see very attractive returns in the bulk market. Speaker 300:13:44This reflects The backlog of MSRs retained by originators during the refi boom, which they're now under pressure to sell due to very tight margins And limited liquidity. Also, we're starting to see banks bringing MSR pools to market as they prepare for the Basel III endgame regulations. With a limited set of buyers, this supply is creating very attractive conditions for the growth. At the same time, We also see great opportunities in subservicing. If you stack us up against the competition, there's really no comparison. Speaker 300:14:19We're the clear scale leader and not only do we offer excellent customer service and industry leading recapture, We're also a blue chip counterparty with a very strong balance sheet and an extremely strong compliance function, Which is very important for clients seeking to partner with a stable, reliable institution. No one matches our depth of capabilities and quite frankly no one even comes close. By the way, on this point, I'm delighted to share that we've just signed a new subservicing client and will begin onboarding their $80,000,000,000 portfolio in the Q1. Later in 2024, our MSR fund should become a source of additional subservicing growth. We're talking with institutional investors about opportunities to achieve double digit returns from an uncorrelated strategy with very limited Let's shift gears to Slide 9 and talk about originations, where we turned in another outstanding quarter With $29,000,000 in EBT, which is at the high end of our guidance, our recapture performance remains best in class, With refinance recapture reaching 83% in the quarter, which is nearly 4 times the industry average, We've also been able to drive and sustain higher purchase recapture following a series of operational enhancements and new marketing campaigns. Speaker 300:15:56Now looking ahead, as you know, 4th quarter is the seasonally weakest quarter of the year with a shorter day count and other distractions in the holidays. And with Mortgage rates well above 7%. Our customers are more likely to take advantage of 2nd lien products, which is the right solution for them, but it's a smaller margin product. Also, we're seeing pricing pressure return in the correspondent channel due to higher mortgage rates pressuring originations volumes. So as such, we guide you to a range of $10,000,000 to $20,000,000 for Q4. Speaker 300:16:31Now if you turn to Slide 10, I'll provide an update on Xome, which continues to do an excellent job executing and gaining market share. Sales grew 17% sequentially and the unit generated a profit of roughly $2,000,000 which is in line with our guidance and a step in the right direction, although nowhere close to Xome's ultimate potential. Looking ahead, we guide you to flat results in the 4th quarter As we'll begin to incur some expenses associated with continued investment in the platform. As you know, the FHA foreclosure remains well below what we'd consider a normal level, and we can't give you an estimate as to precisely when activity will normalize. Nonetheless, We're investing now because we intend for Xome to be the dominant competitor in this space whenever the market normalizes, at which point you'll see its full earnings and monetization potential. Speaker 300:17:29On that point, let me take a step back and comment on the company's overall performance. At this moment, servicing is producing terrific results, thanks in large part to the investment we made over many years to perfect the platform with innovative technology and a strong process discipline. In contrast, originations And Xome are operating well below potential due to where we are in their respective cycles. But you know how well they performed in the past, And right now, we're investing in these platforms too, just like we did in servicing. When originations and credit cycles turn, I'm confident they'll generate spectacular results. Speaker 300:18:13So with that, I'll now turn it over to Kurt. Speaker 400:18:17Thanks, Chris. Good morning. I'll start on Slide 11, which gives you a summary of the financials. I'd like to highlight 4 items. First, let me give you some color on the adjustments. Speaker 400:18:30In the HomePoint transaction, we recorded a bargain purchase gain of 96,000,000 And incurred $5,000,000 in deal costs, which together added $1.47 to tangible book value. Obviously, this was stronger than our guidance dollar and accretion and reflects very favorably on the performance of the MSRs we acquired, as well as limited exposure to contingent liabilities after extensive diligence. Other adjustments include $8,000,000 in deal costs associated with the Roosevelt acquisition and a $39,000,000 loss from equity investments, largely tied to retained interest in Title 365, Which as you may recall, we sold to BlendLabs in 2021 for $450,000,000 in cash and a $50,000,000 retained interest in the title company. With this adjustment, that retained interest is now marked down to $3,000,000 on our balance sheet. 2nd, I comment that with the acquisition of Roosevelt, you should expect corporate expenses to be roughly $2,000,000 higher per quarter, which reflects the cost of our asset management strategy and the team which will be overseeing the MSR fund. Speaker 400:19:38That expense will be more than offset by increased revenue once the fund is raised and starts acquiring MSRs. 3rd, we marked up the MSR on our balance sheet by $254,000,000 reflecting higher interest rates and lower CPRs, Leading to a quarter end valuation of 161 basis points UPB or 5.3 multiple of the base servicing fee strip. This markup was offset by hedge losses of $192,000,000 which equates to coverage of 76%, Completely consistent with our target ratio, which remains at 75%. Finally, I'd like to update you on our deferred tax asset, Which declined by $158,000,000 this quarter and now totals $499,000,000 The significant decline reflects Deferred tax liabilities are assumed as part of the HomePoint transaction as well as strong operating results. When we merged with WMIH in 2018, The DTA totaled $1,000,000,000 and the fact that we've been able to significantly reduce this asset speaks to our thoughtful approach to tax planning, but particularly the company's strong profitability. Speaker 400:20:46We estimate the remaining balance will continue to limit our federal cash tax liabilities for at least the next 3 years, continuing to maximize the cash generated by the company. Now let's turn to Slide 12. I'd like to comment further on our balanced business model because it's a term that many of our peers use despite reporting much less stable results than us. This slide provides you with our view on the relatively narrow range of returns on equity that we would have generated using 3Q results as a baseline. Even if mortgage rates have been 100 basis points higher or lower than what actually occurred. Speaker 400:21:22Starting in the center of the table, We anchor the analysis on actual Q3 results, where mortgage rates averaged 7.2% and our CPR speeds were 5.6%. The left hand side shows a hypothetical scenario with mortgage rates 100 basis points lower and CPRs 90 basis points higher. In this scenario, servicing suffers from higher amortization expense. However, this pressure is mostly offset by originations, resulting in overall ROTCE of 13.2%, slightly lower than what we actually reported in the quarter, but still quite healthy and within our target range. Conversely, if rates had risen 100 basis points, we estimate CPRs would have only been down 30 bps, leading to stronger servicing income and additional compression in originations profits, resulting in overall ROTCE of 13.0%. Speaker 400:22:16This simple high level example shows how originations and servicing naturally offset each other, leading to relatively stable results for companies that have the right balance between the 2. Now if you'll turn to Slide 13, let's talk about another aspect of our balanced business model, namely the company's resilience to adverse credit environments. We've carefully constructed our MSR portfolio. You can see this quality in our 60 day delinquencies, which continued to decline during the Q3 on an overall basis in each loan category with our MSR portfolio showing the lowest delinquency levels in our history as a public company. I would also point you to weighted average FICO scores, which have been rising nearly every quarter for the past 3 years and to our loan to value ratio, which remained 54 This speaks to the very substantial equity of our customers. Speaker 400:23:11Not only is our portfolio quite solid, We're also well positioned for more adverse environments by virtue of Rushmore, our special servicing operation, which as Chris said, Is already generating nearly $20,000,000 per quarter on EBT. Now in a stressed environment, Rushmore would play a very important role, working with troubled borrowers to help them stay in their homes. Needless to say, this would also be a huge service to our clients and there could be substantial upside in Rushmore's volumes, not to mention a larger contribution from Xome. Now let's turn to Slide 14 and review liquidity. As you know, balance sheet strength is a cornerstone of our strategy, which incorporates capital and liquidity planning, asset quality, Compliance and Enterprise Risk Management. Speaker 400:23:57So let's dive into liquidity, where we had a record level of $2,700,000,000 at quarter end, Comprised of $553,000,000 in cash with the remainder in MSR line capacity, which is fully collateralized and immediately available. The HomePoint acquisition brought us $700,000,000 of additional capacity secured by HomePoint's MSR, Of which we drew down $385,000,000 to fund the acquisition. Since last quarter, we have renegotiated our existing MSR lines, Pushing out substantially all maturities to 2025. Finally, I'll comment briefly on Advances, Which declined 8% year over year despite growth in the portfolio. Now that's consistent with the excellent delinquency trends I just mentioned And strong performance from our servicing group. Speaker 400:24:45I'll wrap up my comments on Slide 15 with a few thoughts on our strong capital position. Our capital ratio increased to 31% as measured by tangible net worth to asset, thanks to strong operating results And the accretion from the HomePoint transaction. We've commented previously that we intend to deploy some of this capital into asset growth. To provide you with more clarity around the goalposts, we're disclosing a new target capital ratio of 20% to 25%. We think that range is appropriate because our balance sheet position changes somewhat with interest rates. Speaker 400:25:19So right now, our assets are more heavily weighted to MSRs, whereas Rates were to rally, we would expect a higher balance of loans held for sale. Looking ahead into 2024, We feel that the company is in great shape to grow the portfolio and at the same time drive and sustain higher levels of return on equity. We intend to pursue growth through asset light strategies also, which emphasize subservicing, as well as prudent balance sheet growth consistent with our capital and liquidity targets. We are also monitoring spreads on high yield debt issuance. We've started receiving inquiries about potential issuance of high yield bonds and we're definitely considering the option, but only if spreads fairly reflect our strong credit profile. Speaker 400:26:02In recent conversations with rating agencies And high yield investors were getting significant recognition for the company's progress since we became fully independent in 2018. These discussions center around strong capital and liquidity, excellent asset quality, rising profitability, Our 75% hedge ratio and of course our long term track record of growth, which not only validates the competitive advantage of our business model, That leaves us today as the market's number one servicer. With that, I'd like to thank you for listening to our call. And I'll turn the call back over to Ken for Q and A. Speaker 100:26:40Thanks, Kurt. And Twanda, if you could start the Q and A session, please. Operator00:26:44Thank you. Our first question comes from the line of Kevin Barker with Piper Sandler. Your line is open. Speaker 500:27:16Good morning. Thanks for taking my questions. First off, I'd like to say congrats to Chris and wish you the best in retirement. You will be missed. And then just a follow-up on the servicing earnings. Speaker 500:27:31There's quite a bit of momentum, particularly on the top line, Just given there's a shift into more servicing owned versus sub servicing, do you expect the Pretax income per UPB remain relatively stable or even increasing as we go into the first half of twenty twenty four. It does present quite a bit of tailwind to return on tangible equity, which seems like it can drift higher. So any color you can provide on the trajectory of servicing pretax Margins, thanks. Speaker 300:28:02Hey, Kevin, it's Chris. First of all, thank you for the comments. But, yes, you should expect Our overall profitability to trend marginally higher consistently throughout 2024 based on the scale we're adding, The efficiencies we're generating, those are going to continue. So there's not a there's not going to be a giant step up. You should just expect Consistent improvement in profitability throughout the year. Speaker 500:28:33Okay. And then, just given the acquisitions you've made And your targeted capital ratios, do you feel that a mid teens given the capital you've deployed or capital you're planning to deploy over the next couple of quarters? Speaker 300:28:59Well, Ken is going to kick me under the table if I give you specific guidance right now, but you should expect our ROTCE to improve along the same lines. I'm going to point you back to a comment with just one example of being able to add 140,000 customers Without any additional labor expense, I mean that kind of operating efficiency is going to continue through the year, But I don't think we're prepared to give specific guidance other than we expect to remain well within our 12% to 20 percent target for returns recognizing that there's some seasonality in the Q4 and the first, but as we get through the middle of the year, You should see that continue to grow. Speaker 500:29:47Great. Thanks for taking my questions. Speaker 300:29:49Thank you, Kevin. Operator00:30:01Our next question comes from the line of Bose George with KBW. Your line is open. Speaker 600:30:07Everyone, good morning. Wanted to ask just about the target ratio on capital. Thanks for that. So just back of the envelope, That suggests that there is investable capital of something in the range of sort of $700,000,000 on your balance sheet. Is that a reasonable way of looking at it? Speaker 400:30:27Yes. I mean Kevin, it's sorry, Bose, it's Kurt. I think that that's an okay way of looking at it. Look, we do need to save some room if Rates rally and originations grow, right? And if that's the case, then our assets will grow. Speaker 400:30:47But yes, I think we have excess liquidity And we can grow our asset base. We'd be comfortable deploying that, growing Maybe not the full $700,000,000 but a fraction of that. And we do think that we've got some deals lined up that will utilize That capital into the Q1. But we do want to save we want to save some dry powder for if rates do rally. Speaker 300:31:19I'd just add that we've had a good strong year to date in terms of acquisitions. But between now and the end of the Q1, we're going to board another $125,000,000,000 worth of loans. So We have some deals we've already committed to, which will eat up some of that liquidity. Speaker 700:31:39That's right. Speaker 300:31:40Actually, the other good Speaker 200:31:43news on the acquisition front is, we've had a lot of consistency with Sellers, I mean, we've been able to because of the boarding process, because of our scale, because of all the operational capability, We've had sellers that have come back to us repeatedly this year and we would expect that to continue. So Speaker 800:32:05we've got a Speaker 200:32:05lot of opportunity ahead of us. Speaker 600:32:07Okay, great. And Chris, the $125,000,000,000 you referred to, so that's $80,000,000,000 of the subservicing you mentioned and then is the rest is is that the rest owned servicing That you'll be acquiring? Speaker 300:32:19Yes. Those are deals that we've already signed, but we'll board Some of it in the Q4, a lot of it in the Q1. In the Q1. Speaker 600:32:30Okay, great. And then just in terms of the seasonality of servicing income In the Q4, is that mainly the float income just as the taxes and insurance get paid? Or are there other seasonal sort of components as well? Speaker 300:32:43No, you're exactly right. That's exactly why we see seasonality. Speaker 600:32:48Okay. And actually, let me ask just one more. On the Home Point acquisition, now that the MSR is on, as and I guess some of the boardings are still not done yet. As that happens, is it just the So the benefit of your servicing versus the cost of using a subservicer, is that sort of the incremental piece from HomePoint that's left? Speaker 400:33:10Yes, the incremental piece from HomePoint, right, the benefits are kind of our cost. You're right. That will probably the remainder will probably board in the Q1. But then the other aspect of that, right, is that As those board, our originations will have additional opportunities that they haven't right now because We will start to know those customers. We'll be able to start to solicit those customers a little bit more. Speaker 400:33:37So you can see origination start to trend up a little bit in 2Q and 3Q as a result of that. Speaker 600:33:43Okay, great. Thanks a lot. Operator00:33:47Thank you. Please standby for our next question. Our next question comes from the line Erde Hagen with BTIG. Your line is open. Speaker 800:34:03Hi, thanks. How are we doing? Good morning. Quick one here. I mean, are you projecting any increase in delinquency rates as a result of higher interest rates and mortgage rates? Speaker 800:34:14And Are there any kind of assumptions around the credit environment, which appear in the earnings sensitivity that you have on, I think it's Slide 12? Speaker 400:34:24Hey, Eric, it's Kurt. So we are projecting a slight increase in delinquencies from here. We're starting to see not just in our portfolio, but portfolios overall, a tick up in delinquencies And other consumer products, so primarily auto, but student but credit cards are ticking up as well. So we do anticipate a small increase. However, our market LTV is 54% And it's pretty clear that this time around consumers are definitely prioritizing their mortgages. Speaker 400:35:04So we indicated that the 2% delinquency rate that we saw at the end of the quarter was about what is the lowest that we've ever seen in our portfolio. So while, Yes, it will tick up slightly and we anticipate to tick up slightly. It probably won't be a material adverse Environment for us in 2024. Speaker 800:35:26Yes. Got it. That's helpful. From a modeling standpoint, what are the kind of like drivers or conditions you might look at for selling or financing Yes, the excess spread, maybe how to think about that benefit to the bottom line and even your cash flow and your leverage Into next year? Speaker 400:35:48Yes. So if you look at kind of the supplement, you see that We the retained was of 2 25 basis points and that's not because we're paying A big multiple for that is because we are actually retaining a bigger strip. So we're looking Probably in 2Q and 3Q to be able to do another excess transaction like we did in 2Q of this year. Speaker 800:36:17Got it. Okay. And then just following up on the conversation around capital. I mean, It sounds like you guys kind of alluded to it, but you mentioned you're looking at the high yield market. It sounds like maybe you'd tap that market just to be opportunistic and Kind of keep a cushion of cash. Speaker 800:36:35Is that am I are we reading that correctly? And just kind of what you might access the high yield market for? Just being Clear about that. Thank Speaker 400:36:44you. Yes. I mean, I think exactly that. We're certainly looking at kind of where we're Right now, we're talking to the agencies. We're gauging the interest of high yield investors, but We think doing that and paying down some of our MSR lines is sort of a It's something we think about pursuing, maybe not this quarter because we're going into the holidays, but maybe in Q1 of next year. Speaker 800:37:16Got it. That's helpful. Thank you, guys. Speaker 500:37:19Thanks, RJ. Operator00:37:22Thank you. Please standby for our next question. Our next question comes from the line of Giuliano Bologna with Compass Point. Your line is open. Speaker 900:37:38Good morning, Anya. Congratulations on the, yes, another great quarter here. And Chris, Great working with you. I'm looking forward to working with you for the next year and you get back when you move on at the end of next year. The one thing I was curious about was when I look at The deals you've done, you've obviously made a lot of acquisitions and poured a ton of loans in the past couple of quarters, and you still have a strong pipeline going into 1Q. Speaker 900:38:09I'm curious about your appetite for doing larger deals, in the high tens or $100,000,000,000 plus range. And is that something that we should think would happen a little later in the 2Q, 3Q range? Obviously, it depends on market conditions. Is that a good way to think about How are you trying to scale things? Or is there any limitations to how much you can board in the 2 or 3 quarter range? Speaker 300:38:34Juliana, first of all, thank you for the comment. And I just remind you, 15 months is a long time. So You'll hear a lot from me between now and then. But that aside, we have a very large appetite for very large deals. We're the buyer of choice in the industry. Speaker 300:38:54We're one of only a few buyers that could even operationally take on those large pools. And so we've been preparing for this for a couple of years. And now with Basel III Endgame in place, We think a number of larger banks, regional banks, will begin bringing some large pools to market. So We're expecting to see that happen. We're prepared for it. Speaker 300:39:18We have the liquidity lined up. We're going to be raising a fund to take advantage of those returns as well. So I think you should assume our appetite is very strong and probably the strongest in the industry, But we're well prepared for it. Speaker 200:39:37And we have the capability. Obviously, you've seen consistently we're buying $5,000,000,000 to $20,000,000,000 pools as we speak. Obviously, Home Point was 80,000,000,000 The sub servicing we announced that we just won is $80,000,000,000 And to Chris' point, we're starting to have strategic conversations With some large entities that could really result in significant size and fully prepared to take those To Chris' point also, we're probably the only counterparty that can really move that kind Speaker 300:40:15of size. And your question about operational limitations, yes, there are some, but we've got an outstanding platform. Jay Jones, who is our leader over there running servicing, has onboarded some massive amount of Loans in the last 2 years. So I think we've proven we can do it. We've developed a lot of proprietary technology that allows us to do that Much more seamlessly than anyone was able to do in the past. Speaker 300:40:46So there is a limitation, but we space out certain boardings to avoid ever tripping that. And I think we can buy lots of volume next year without in any way cause coming even close to what our limitations are. Speaker 900:41:03That's great. And thanks for that. The next thing that I was curious about just taking on for a second was When I think about the originations side of the platform, you're obviously bringing on a lot more UPG and that's your translating to more opportunities to originate. Yes. It seems like there's going to be a quarter or 2 delay in your kind of HomePoint up and running. Speaker 900:41:25But is that a good way to think of it? And then I realize we're probably if we're not at the Trough or probably close to the trough from where volumes origination volumes will probably go. Should we think about that in more of a linear way As you could be grows over the next few quarters in terms of where originations could go or is there any other optionality there? Speaker 300:41:46That's you're looking at exactly right. A lot of the portfolios, I'd say probably half of them, have not really been solicited In the last couple of years, so we would expect to have marginally higher opportunity there. Of course, rates are higher. We're at the trough for originations, But with more portfolio, we have more at that, so you should see originations do a little bit better. The second thing I mentioned on originations, we're making some very large investments in originations right now. Speaker 300:42:16Even though we are at the trough, we are preparing to be much more efficient And to be able to ramp much more quickly when the cycle does turn the other way, just like we did with servicing back in 2019 2020. So we're seeing the benefit of that now. We'll eventually see the benefit later. But in the near term, We should see incrementally higher opportunity and originations. Speaker 900:42:43That's great. Thank you so much. And Chris, You're right. I'm looking forward to working with you for the next 15 months. So, you still have a good runway there. Speaker 300:42:51Okay. Thank you. Operator00:42:53Thank you. Our next question comes from the line of Kyle Joseph with Jefferies. Your line is open. Speaker 1000:43:10Hey, good morning. Thanks for taking my questions. Just wanted to touch on the MSR fund. Any idea for the sense of Target assets under management and the fee structure and then how that will flow through the P and L once it's up and running? Speaker 300:43:29Appreciate the call, Cal. We have high hopes for our first fund. We're targeting a $1,000,000,000 fund, but and we've gotten some very positive feedback, but we are in the very we're in the first inning. So we hope to close that first fund by the end of the Q1 and then start to put that money to work in the 2nd quarter probably really hit our stride in the 3rd. But as you know and as you I'm sure you know and as I've experienced many, many times in the past, Things seem great. Speaker 300:44:04You get out and start making calls, and it's a long process. So I'd rather us tell you a little bit more Specifically, in terms of details and timelines as we progress through the Q4, maybe the beginning of the Q1, But that's our target. Speaker 1000:44:24Got it. That's totally fair. And then just one follow-up for me. I think you mentioned you're seeing some margin compression in The correspondent channel, is that just a function of rate movements or just give us an update on the competitive dynamics in that channel? Speaker 300:44:41I think they're both linked. There is higher rates means lower volume across the country And you've got all the correspondent focused companies competing for that smaller amount of volume. So there's naturally going to be more pricing pressure. And I think you'll see that as long as rates stay high and volume are low. But that's the only reason That we see causing the compression. Speaker 600:45:10And the only thing I'd add Speaker 200:45:11to that is, I won't say we're indifferent to it. But as we've told you guys many times, We deploy our capital where the highest returns are. And clearly right now, we're seeing the highest returns in the bulk market. We're achieving 15 unlevered returns in that market. We think that's going to continue. Speaker 200:45:33We also play in the co issue market. We see similar returns there. And so while the margins have compressed, We'll continue to be a player, but we're going to allocate our capital where the highest returns are, and we're extremely bullish on the bulk market. Speaker 1000:45:52Got it. Thanks very much for answering my questions. Speaker 300:45:56Okay. Thank you. Operator00:45:57Thank you. Next question comes from the line of Brian Violino with Wedbush Securities. Your line is open. Speaker 700:46:15Hey, thanks for taking my question. Congrats on a good quarter. Just one quick one for me related to the earlier credit question. Strong delinquency performance so far, but there was a sequential increase in modifications and workouts. I was just wondering, is that Related to Home Point and the Roosevelt coming on or is there some other sort of increase in the organic portfolio? Speaker 700:46:38Any commentary there? And I guess how do you see those trending Yes, in the near term. Speaker 400:46:44Yes, it's Kurt. Thanks for the question. We're actually not really seeing it from Home Point. Where we're seeing it is in our Ginnie Mae portfolio and particularly our FHA portfolio. FHA rolled out a not a new program, but an expansion of eligibility In the early part of the year, and it was really well received by our customers. Speaker 400:47:12And we were able as a result of that to take the delinquencies down from FHA. It also drove part of our Ancillary income increase as well as FHA pays the success fee for those modifications. But you can see, I think on Page, I want to say 15 of the presentation. Our FHA delinquencies, how much they've come down and they've in fact crossed over via USDA and are Lower than the VA USDA portfolio, but that's primarily where the delinquencies come down. Speaker 200:47:47It's really just due to the new program, right? Yes. Speaker 400:47:49It's really the new program, yes. Speaker 700:47:52Okay, great. Thank you. Operator00:47:56Thank you. I'm showing no further questions in the queue. I would now like to turn the call back over to Jay for closing remarks. Speaker 200:48:05Thank you everybody for joining us and we look forward to continued conversation. Have a great day. Thank you. Operator00:48:11Ladies and gentlemen, this concludes today's conference call. Thank you for your participation. You may now disconnect.Read morePowered by Conference Call Audio Live Call not available Earnings Conference CallMr. Cooper Group Q3 202300:00 / 00:00Speed:1x1.25x1.5x2x Earnings DocumentsSlide DeckPress Release(8-K)Quarterly report(10-Q) Mr. Cooper Group Earnings HeadlinesWhy Mr. Cooper Group Stock Sank While the Market Soared on WednesdayApril 23 at 6:26 PM | fool.comMr. Cooper Group Reports First Quarter 2025 ResultsApril 23 at 7:00 AM | businesswire.comM.A.G.A. is Finished – This Could be even BetterYou’ve no doubt heard Trump’s rally cry: Make America Great Again. But recently the President made a big change. Make America Wealthy Again (M.A.W.A).April 24, 2025 | Paradigm Press (Ad)Mr. Cooper Group (COOP) to Release Earnings on WednesdayApril 21 at 2:47 AM | americanbankingnews.comHead to Head Contrast: BitFuFu (NASDAQ:FUFU) vs. Mr. Cooper Group (NASDAQ:COOP)April 19, 2025 | americanbankingnews.comUBS Group Increases Mr. Cooper Group (NASDAQ:COOP) Price Target to $145.00April 18, 2025 | americanbankingnews.comSee More Mr. Cooper Group Headlines Get Earnings Announcements in your inboxWant to stay updated on the latest earnings announcements and upcoming reports for companies like Mr. Cooper Group? Sign up for Earnings360's daily newsletter to receive timely earnings updates on Mr. Cooper Group and other key companies, straight to your email. Email Address About Mr. Cooper GroupMr. Cooper Group (NASDAQ:COOP), together with its subsidiaries, operates as a non-bank servicer of residential mortgage loans in the United States. The company operates through Servicing and Originations segments. The Servicing segment performs activities on behalf of investors or owners of the underlying mortgages and mortgage servicing rights, including collecting and disbursing borrower payments, investor reporting, customer service, modifying loans, performing collections, foreclosures, and the sale of real estate owned. The Originations segment originates residential mortgage loans through its direct-to-consumer and correspondent channels. The company provides its services under the Mr. Cooper and Xome brands. The company was formerly known as WMIH Corp. and changed its name to Mr. Cooper Group Inc. in October 2018. Mr. Cooper Group Inc. was incorporated in 2015 and is based in Coppell, Texas.View Mr. Cooper Group ProfileRead more More Earnings Resources from MarketBeat Earnings Tools Today's Earnings Tomorrow's Earnings Next Week's Earnings Upcoming Earnings Calls Earnings Newsletter Earnings Call Transcripts Earnings Beats & Misses Corporate Guidance Earnings Screener Earnings By Country U.S. Earnings Reports Canadian Earnings Reports U.K. Earnings Reports Latest Articles Amazon's Earnings Could Fuel a Rapid Breakout Tesla Earnings Miss, But Musk Refocuses and Bulls ReactQualcomm’s Range Narrows Ahead of Earnings as Bulls Step InWhy It May Be Time to Buy CrowdStrike Stock Heading Into EarningsCan IBM’s Q1 Earnings Spark a Breakout for the Stock?Genuine Parts: Solid Earnings But Economic Uncertainties RemainBreaking Down Taiwan Semiconductor's Earnings and Future Upside Upcoming Earnings AbbVie (4/25/2025)AON (4/25/2025)Colgate-Palmolive (4/25/2025)HCA Healthcare (4/25/2025)NatWest Group (4/25/2025)Cadence Design Systems (4/28/2025)Welltower (4/28/2025)Waste Management (4/28/2025)AstraZeneca (4/29/2025)Booking (4/29/2025) Get 30 Days of MarketBeat All Access for Free Sign up for MarketBeat All Access to gain access to MarketBeat's full suite of research tools. 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There are 11 speakers on the call. Operator00:00:00Hello, and welcome to Mr. Cooper's Third Quarter 2023 Earnings Conference Call. At this time, all participants are in a listen only mode. After the speakers' presentation, there will be a question and answer session. I would now like to hand the conference over to begin. Speaker 100:00:33Good morning, and welcome to Mr. Cooper Group's Q3 Earnings Call. My name is Ken Posner, and I'm SVP of Strategic Planning and Investor Relations. With me today are Jay Bray, Chairman and CEO Chris Marshall, Vice Chairman and President and Curt Johnson, Executive Vice President and CFO. As a quick reminder, this call is being recorded And you can find the slides on our Investor Relations webpage at investors. Speaker 100:00:58Mrcoopergroup.com. During the call, we may refer to non GAAP measures, which are reconciled to GAAP results in the appendix to the slide deck. Also, we may make forward looking statements, which you should understand could be affected by risk factors that we've identified in our 10 ks and other SEC filings. We're not undertaking any commitment to update these statements if conditions change. I'll now turn the call over to Jay. Speaker 200:01:25Thanks, Ken, and good morning, everyone, and welcome to our call. Let's dive in with a review of our quarterly highlights on Slide 3. Starting with financial performance, we were delighted with operating ROTCE of 13.8%, which is back within our target range. And at this point in the cycle, double digit return on equity is a powerful validation of our balance business model and a major differentiator from our peers whose results are much less consistent. Tangible book value was up nicely in the quarter $62.78 and there's a lot of good news here. Speaker 200:02:01You're seeing the benefit of continued strong operating results, The gain from the trust collapse we mentioned last quarter and the accretion from closing the HomePoint acquisition, which came in consistent with our guidance. Now turning to operations. The portfolio reached $937,000,000,000 And based on what we've seen from public It appears that Mr. Cooper is now the number one servicer in the country. This is an amazing accomplishment for the company, especially as I think back to our humble beginnings in the 1990s. Speaker 200:02:35And I want to pause for a second and say thank you to our investors, Our partners, clients and all our other stakeholders for placing your trust in us and especially to my fellow Coopers Servicing generated $301,000,000 in pretax income, Although bear in mind, the gain from the trust collapse contributed $67,000,000 and there were some other one time items in there as well, which Chris will elaborate on. Originations reported EBT of $29,000,000 which is excellent performance considering the rate environment And Zone saw strong sales momentum and generated small profit this quarter as we guided you to expect. 3rd quarter was a very busy period for us. In addition to Home Point, we closed the acquisition of Roosevelt Management, which provides us the professional team and the RIA infrastructure for our asset management strategy. And I'm pleased to report we've already kicked off Capital raising process for our first MSR fund. Speaker 200:03:40Turning to capital management, we repurchased 1,000,000 shares for 58,000,000 And since the WMIH merger established Mr. Cooper as a fully independent public company, our stock price has tripled. But we still trade at a persistent discount to tangible book, which looks to us like a major disconnect given our consistent growth and our double digit ROTCE. Despite growth and return of capital, we reported record liquidity and very strong capital ratios. This was partially due to the self funding nature of the HomePoint acquisition, which we pointed out when we announced the deal and primarily due to our sound around capital and liquidity planning. Speaker 200:04:22As the market's leading servicer with 4,300,000 customers, Balance sheet strength is the foundation for all our strategic initiatives. Finally, I'd like to mention the well deserved recognition we received from Fortune and the Great Place to Work Foundation, who ranked Mr. Cooper as one of the best workplaces in financial services and insurance. This is a positive reflection on our people And on the purposeful, inclusive work environment that we have created for them. Now let's shift to Slide 4 and talk about a very important theme in the mortgage industry, Namely, the ongoing retreat of banks from the sector, which is creating a major growth opportunity for us. Speaker 200:05:02As most of you are aware, banks used to dominate the mortgage industry with close to 100% market share in both originations and servicing. Today, however, that share has fallen to around 40%. One of the drivers was the Basel III capital regime Rolled out in the aftermath of the global financial crisis, which introduced higher capital standards for mortgages and MSRs. These standards came on top of severe operational challenges. As some of you will recall, Mr. Speaker 200:05:32Cooper's growth began to take off at this point when we acquired $200,000,000,000 plus portfolio from Bank of America. Fast forward to today and a new set of regulations is on the horizon called Basel III Endgame. These regulations once again include tighter requirements for mortgages and MSRs At the same time that rising rates are pressuring profitability and operations. We expect to see banks see more share in the mortgage sector, creating attractive growth opportunities for best in class operators like Mr. Cooper. Speaker 200:06:07Moving to Slide 5, while banks were dialing back, Mr. Cooper made a commitment to serving mortgage borrowers and to continue making the necessary technology investments to do so efficiently. And the result, as I mentioned already, is we are now the industry's largest servicer. We're also the most efficient. The annual MBA benchmarking survey is the authoritative study of mortgage industry performance. Speaker 200:06:32And as you can see, We've steadily brought down our servicing costs over the last few years to the point where we are now 33% more efficient than the large banks in the survey and nearly 50% more efficient than midsized banks. If you consider our scale, cost advantage, Industry leading retention and the depth of our expertise, there's really no one in the industry who can compete with us in servicing. Now let's move to Slide 6 and talk about where we're going from here. Given the attractive yields available in the bulk As well as new subservicing agreements in place, we will exceed our $1,000,000,000,000 strategic target in the Q1 of next year, At which point, we'll return to update you with a new set of strategic targets and a comprehensive plan to achieve them. For now, I'd remind you that we have several strategic initiatives underway, many of which are focused on technology investment and cost leadership, both in servicing and originations as well as winning new subservicing clients. Speaker 200:07:37In closing, I'd like to highlight Once again, the disconnect between a dominant platform with strong growth prospects and double digit returns and a stock that trades at a discount. If we continue to execute, there should be meaningful upside in both our stock and our high yield notes. And before I turn it over Chris, let me address something that you no doubt noticed in the press release. Chris has shared with us his intention to retire by year end 2024. Chris joined us in January 2019 as Vice Chairman and CFO and quickly enhanced the finance function, implementing bank like processes as well as pushing for efficiency gains and deleveraging. Speaker 200:08:20This served us extremely well when the pandemic hit year later, Being well prepared for adverse scenarios, we were able to substantially expand our liquidity. In 2021, we promoted Chris to President and gave him a mandate to oversee operations, where he took our process discipline to the next level, Leading to higher profitability across the enterprise and improvements to the customer experience as well as architecting some new directions within our technology strategy, including the investment in Sajid. And in the remaining time with us, Chris will continue to lead operations with a goal of driving continued strong portfolio growth and return on equity in addition to overseeing the capital raise for our first MSR fund. As I look back on these 5 years, Chris has brought to Mr. Cooper a special kind of energy, An intense focus on the needs of our customers, our team members and investors and a real sense of urgency to deliver results. Speaker 200:09:21Chris, the improvements you've made at Mr. Cooper will endure, and we know you will continue to make a big impact on the company ahead of your retirement. I'll add that we put in place a process to identify a successor. And while no one can replace Chris, the initial feedback indicates a very high level interest from some exceptionally talented candidates, which shouldn't be a surprise given how well the company is performing. So more on this in due course. Speaker 200:09:49Chris? Speaker 300:09:50Thanks, Jay. I appreciate those comments. And before I start, I'm going to take A second to share with my teammates how much I appreciate your commitment and your hard work over the past 5 years. I really couldn't be any more proud of what we've done together for our customers and for the excellent financial results we've produced for our investors. You all know Mr. Speaker 300:10:12Cooper has been and continues to be a very special experience for me and the capstone to a long career. But I'm not done quite yet, so you should all expect me to continue pushing us to do more and to do it faster until I am done. So with that, let's talk about what we all care about, which is the company's outstanding Q3 results. I'm going to start on Slide 7 and talk about servicing where we generated a record $301,000,000 in pre tax operating income this quarter. Now as Jay just mentioned, This included the one time $67,000,000 from the trust collapse, and I'd also call out $13,000,000 in de boarding fees from a subservicing client that took their portfolio in house, which we called out last quarter. Speaker 300:11:00And as you look ahead to the 4th quarter, I remind you that there's some seasonality in net interest income. So I'd project servicing EBT to be roughly flat quarter over quarter At $210,000,000 to $220,000,000 after which we should expect to see excellent growth in 2024. We're to put this in terms of our prior guidance of $700,000,000 in servicing EBT for full year 2023, which as a reminder does not include the gain from the trust collapse. It looks like we'll close out the year with at least 775,000,000 Now as you know, servicing income is affected by interest rates, and we're in the camp of expecting rates to stay higher for longer, which is an ideal environment But that's not how we run the company. We're completely agnostic about rates since they're not in our control. Speaker 300:11:51And instead, we focus on those things we can control, namely process improvement, cost leadership and operating leverage. We've talked in prior quarters about some of our current efficiency projects, which include driving down call volumes through chat technology, digital tools, Enhancements to our IVR as well as implementing AI for the call center, all of which provide a much better experience for our customers as well as lower cost for us, and we're making outstanding progress with these initiatives. In fact, we've been able to add nearly 140,000 And you're going to see a lot more of that in 2024. On a separate note, I'll add that we're very pleased with our progress in special servicing. The combination of Rushmore plus RightPath, which was our existing platform, generated EBT of nearly $20,000,000 in the quarter. Speaker 300:12:55And if the credit cycle were to turn more adverse, special servicing could become a very meaningful contributor to our bottom line. Now let's turn to Slide 8 and talk about portfolio growth, which was very strong this quarter, thanks to the Home Point acquisition and the other pools we acquired, which more than offset de boarding the subservicing client I mentioned. At quarter end, the portfolio reached 937,000,000,000 Up 10% year over year, which is a very comfortable growth rate for us to manage operationally. And it's a pretty safe bet We'll grow at least that fast in 2024, given that we already have well over $100,000,000,000 of deals Scheduled to close and onboard well into the Q1. We continue to see very attractive returns in the bulk market. Speaker 300:13:44This reflects The backlog of MSRs retained by originators during the refi boom, which they're now under pressure to sell due to very tight margins And limited liquidity. Also, we're starting to see banks bringing MSR pools to market as they prepare for the Basel III endgame regulations. With a limited set of buyers, this supply is creating very attractive conditions for the growth. At the same time, We also see great opportunities in subservicing. If you stack us up against the competition, there's really no comparison. Speaker 300:14:19We're the clear scale leader and not only do we offer excellent customer service and industry leading recapture, We're also a blue chip counterparty with a very strong balance sheet and an extremely strong compliance function, Which is very important for clients seeking to partner with a stable, reliable institution. No one matches our depth of capabilities and quite frankly no one even comes close. By the way, on this point, I'm delighted to share that we've just signed a new subservicing client and will begin onboarding their $80,000,000,000 portfolio in the Q1. Later in 2024, our MSR fund should become a source of additional subservicing growth. We're talking with institutional investors about opportunities to achieve double digit returns from an uncorrelated strategy with very limited Let's shift gears to Slide 9 and talk about originations, where we turned in another outstanding quarter With $29,000,000 in EBT, which is at the high end of our guidance, our recapture performance remains best in class, With refinance recapture reaching 83% in the quarter, which is nearly 4 times the industry average, We've also been able to drive and sustain higher purchase recapture following a series of operational enhancements and new marketing campaigns. Speaker 300:15:56Now looking ahead, as you know, 4th quarter is the seasonally weakest quarter of the year with a shorter day count and other distractions in the holidays. And with Mortgage rates well above 7%. Our customers are more likely to take advantage of 2nd lien products, which is the right solution for them, but it's a smaller margin product. Also, we're seeing pricing pressure return in the correspondent channel due to higher mortgage rates pressuring originations volumes. So as such, we guide you to a range of $10,000,000 to $20,000,000 for Q4. Speaker 300:16:31Now if you turn to Slide 10, I'll provide an update on Xome, which continues to do an excellent job executing and gaining market share. Sales grew 17% sequentially and the unit generated a profit of roughly $2,000,000 which is in line with our guidance and a step in the right direction, although nowhere close to Xome's ultimate potential. Looking ahead, we guide you to flat results in the 4th quarter As we'll begin to incur some expenses associated with continued investment in the platform. As you know, the FHA foreclosure remains well below what we'd consider a normal level, and we can't give you an estimate as to precisely when activity will normalize. Nonetheless, We're investing now because we intend for Xome to be the dominant competitor in this space whenever the market normalizes, at which point you'll see its full earnings and monetization potential. Speaker 300:17:29On that point, let me take a step back and comment on the company's overall performance. At this moment, servicing is producing terrific results, thanks in large part to the investment we made over many years to perfect the platform with innovative technology and a strong process discipline. In contrast, originations And Xome are operating well below potential due to where we are in their respective cycles. But you know how well they performed in the past, And right now, we're investing in these platforms too, just like we did in servicing. When originations and credit cycles turn, I'm confident they'll generate spectacular results. Speaker 300:18:13So with that, I'll now turn it over to Kurt. Speaker 400:18:17Thanks, Chris. Good morning. I'll start on Slide 11, which gives you a summary of the financials. I'd like to highlight 4 items. First, let me give you some color on the adjustments. Speaker 400:18:30In the HomePoint transaction, we recorded a bargain purchase gain of 96,000,000 And incurred $5,000,000 in deal costs, which together added $1.47 to tangible book value. Obviously, this was stronger than our guidance dollar and accretion and reflects very favorably on the performance of the MSRs we acquired, as well as limited exposure to contingent liabilities after extensive diligence. Other adjustments include $8,000,000 in deal costs associated with the Roosevelt acquisition and a $39,000,000 loss from equity investments, largely tied to retained interest in Title 365, Which as you may recall, we sold to BlendLabs in 2021 for $450,000,000 in cash and a $50,000,000 retained interest in the title company. With this adjustment, that retained interest is now marked down to $3,000,000 on our balance sheet. 2nd, I comment that with the acquisition of Roosevelt, you should expect corporate expenses to be roughly $2,000,000 higher per quarter, which reflects the cost of our asset management strategy and the team which will be overseeing the MSR fund. Speaker 400:19:38That expense will be more than offset by increased revenue once the fund is raised and starts acquiring MSRs. 3rd, we marked up the MSR on our balance sheet by $254,000,000 reflecting higher interest rates and lower CPRs, Leading to a quarter end valuation of 161 basis points UPB or 5.3 multiple of the base servicing fee strip. This markup was offset by hedge losses of $192,000,000 which equates to coverage of 76%, Completely consistent with our target ratio, which remains at 75%. Finally, I'd like to update you on our deferred tax asset, Which declined by $158,000,000 this quarter and now totals $499,000,000 The significant decline reflects Deferred tax liabilities are assumed as part of the HomePoint transaction as well as strong operating results. When we merged with WMIH in 2018, The DTA totaled $1,000,000,000 and the fact that we've been able to significantly reduce this asset speaks to our thoughtful approach to tax planning, but particularly the company's strong profitability. Speaker 400:20:46We estimate the remaining balance will continue to limit our federal cash tax liabilities for at least the next 3 years, continuing to maximize the cash generated by the company. Now let's turn to Slide 12. I'd like to comment further on our balanced business model because it's a term that many of our peers use despite reporting much less stable results than us. This slide provides you with our view on the relatively narrow range of returns on equity that we would have generated using 3Q results as a baseline. Even if mortgage rates have been 100 basis points higher or lower than what actually occurred. Speaker 400:21:22Starting in the center of the table, We anchor the analysis on actual Q3 results, where mortgage rates averaged 7.2% and our CPR speeds were 5.6%. The left hand side shows a hypothetical scenario with mortgage rates 100 basis points lower and CPRs 90 basis points higher. In this scenario, servicing suffers from higher amortization expense. However, this pressure is mostly offset by originations, resulting in overall ROTCE of 13.2%, slightly lower than what we actually reported in the quarter, but still quite healthy and within our target range. Conversely, if rates had risen 100 basis points, we estimate CPRs would have only been down 30 bps, leading to stronger servicing income and additional compression in originations profits, resulting in overall ROTCE of 13.0%. Speaker 400:22:16This simple high level example shows how originations and servicing naturally offset each other, leading to relatively stable results for companies that have the right balance between the 2. Now if you'll turn to Slide 13, let's talk about another aspect of our balanced business model, namely the company's resilience to adverse credit environments. We've carefully constructed our MSR portfolio. You can see this quality in our 60 day delinquencies, which continued to decline during the Q3 on an overall basis in each loan category with our MSR portfolio showing the lowest delinquency levels in our history as a public company. I would also point you to weighted average FICO scores, which have been rising nearly every quarter for the past 3 years and to our loan to value ratio, which remained 54 This speaks to the very substantial equity of our customers. Speaker 400:23:11Not only is our portfolio quite solid, We're also well positioned for more adverse environments by virtue of Rushmore, our special servicing operation, which as Chris said, Is already generating nearly $20,000,000 per quarter on EBT. Now in a stressed environment, Rushmore would play a very important role, working with troubled borrowers to help them stay in their homes. Needless to say, this would also be a huge service to our clients and there could be substantial upside in Rushmore's volumes, not to mention a larger contribution from Xome. Now let's turn to Slide 14 and review liquidity. As you know, balance sheet strength is a cornerstone of our strategy, which incorporates capital and liquidity planning, asset quality, Compliance and Enterprise Risk Management. Speaker 400:23:57So let's dive into liquidity, where we had a record level of $2,700,000,000 at quarter end, Comprised of $553,000,000 in cash with the remainder in MSR line capacity, which is fully collateralized and immediately available. The HomePoint acquisition brought us $700,000,000 of additional capacity secured by HomePoint's MSR, Of which we drew down $385,000,000 to fund the acquisition. Since last quarter, we have renegotiated our existing MSR lines, Pushing out substantially all maturities to 2025. Finally, I'll comment briefly on Advances, Which declined 8% year over year despite growth in the portfolio. Now that's consistent with the excellent delinquency trends I just mentioned And strong performance from our servicing group. Speaker 400:24:45I'll wrap up my comments on Slide 15 with a few thoughts on our strong capital position. Our capital ratio increased to 31% as measured by tangible net worth to asset, thanks to strong operating results And the accretion from the HomePoint transaction. We've commented previously that we intend to deploy some of this capital into asset growth. To provide you with more clarity around the goalposts, we're disclosing a new target capital ratio of 20% to 25%. We think that range is appropriate because our balance sheet position changes somewhat with interest rates. Speaker 400:25:19So right now, our assets are more heavily weighted to MSRs, whereas Rates were to rally, we would expect a higher balance of loans held for sale. Looking ahead into 2024, We feel that the company is in great shape to grow the portfolio and at the same time drive and sustain higher levels of return on equity. We intend to pursue growth through asset light strategies also, which emphasize subservicing, as well as prudent balance sheet growth consistent with our capital and liquidity targets. We are also monitoring spreads on high yield debt issuance. We've started receiving inquiries about potential issuance of high yield bonds and we're definitely considering the option, but only if spreads fairly reflect our strong credit profile. Speaker 400:26:02In recent conversations with rating agencies And high yield investors were getting significant recognition for the company's progress since we became fully independent in 2018. These discussions center around strong capital and liquidity, excellent asset quality, rising profitability, Our 75% hedge ratio and of course our long term track record of growth, which not only validates the competitive advantage of our business model, That leaves us today as the market's number one servicer. With that, I'd like to thank you for listening to our call. And I'll turn the call back over to Ken for Q and A. Speaker 100:26:40Thanks, Kurt. And Twanda, if you could start the Q and A session, please. Operator00:26:44Thank you. Our first question comes from the line of Kevin Barker with Piper Sandler. Your line is open. Speaker 500:27:16Good morning. Thanks for taking my questions. First off, I'd like to say congrats to Chris and wish you the best in retirement. You will be missed. And then just a follow-up on the servicing earnings. Speaker 500:27:31There's quite a bit of momentum, particularly on the top line, Just given there's a shift into more servicing owned versus sub servicing, do you expect the Pretax income per UPB remain relatively stable or even increasing as we go into the first half of twenty twenty four. It does present quite a bit of tailwind to return on tangible equity, which seems like it can drift higher. So any color you can provide on the trajectory of servicing pretax Margins, thanks. Speaker 300:28:02Hey, Kevin, it's Chris. First of all, thank you for the comments. But, yes, you should expect Our overall profitability to trend marginally higher consistently throughout 2024 based on the scale we're adding, The efficiencies we're generating, those are going to continue. So there's not a there's not going to be a giant step up. You should just expect Consistent improvement in profitability throughout the year. Speaker 500:28:33Okay. And then, just given the acquisitions you've made And your targeted capital ratios, do you feel that a mid teens given the capital you've deployed or capital you're planning to deploy over the next couple of quarters? Speaker 300:28:59Well, Ken is going to kick me under the table if I give you specific guidance right now, but you should expect our ROTCE to improve along the same lines. I'm going to point you back to a comment with just one example of being able to add 140,000 customers Without any additional labor expense, I mean that kind of operating efficiency is going to continue through the year, But I don't think we're prepared to give specific guidance other than we expect to remain well within our 12% to 20 percent target for returns recognizing that there's some seasonality in the Q4 and the first, but as we get through the middle of the year, You should see that continue to grow. Speaker 500:29:47Great. Thanks for taking my questions. Speaker 300:29:49Thank you, Kevin. Operator00:30:01Our next question comes from the line of Bose George with KBW. Your line is open. Speaker 600:30:07Everyone, good morning. Wanted to ask just about the target ratio on capital. Thanks for that. So just back of the envelope, That suggests that there is investable capital of something in the range of sort of $700,000,000 on your balance sheet. Is that a reasonable way of looking at it? Speaker 400:30:27Yes. I mean Kevin, it's sorry, Bose, it's Kurt. I think that that's an okay way of looking at it. Look, we do need to save some room if Rates rally and originations grow, right? And if that's the case, then our assets will grow. Speaker 400:30:47But yes, I think we have excess liquidity And we can grow our asset base. We'd be comfortable deploying that, growing Maybe not the full $700,000,000 but a fraction of that. And we do think that we've got some deals lined up that will utilize That capital into the Q1. But we do want to save we want to save some dry powder for if rates do rally. Speaker 300:31:19I'd just add that we've had a good strong year to date in terms of acquisitions. But between now and the end of the Q1, we're going to board another $125,000,000,000 worth of loans. So We have some deals we've already committed to, which will eat up some of that liquidity. Speaker 700:31:39That's right. Speaker 300:31:40Actually, the other good Speaker 200:31:43news on the acquisition front is, we've had a lot of consistency with Sellers, I mean, we've been able to because of the boarding process, because of our scale, because of all the operational capability, We've had sellers that have come back to us repeatedly this year and we would expect that to continue. So Speaker 800:32:05we've got a Speaker 200:32:05lot of opportunity ahead of us. Speaker 600:32:07Okay, great. And Chris, the $125,000,000,000 you referred to, so that's $80,000,000,000 of the subservicing you mentioned and then is the rest is is that the rest owned servicing That you'll be acquiring? Speaker 300:32:19Yes. Those are deals that we've already signed, but we'll board Some of it in the Q4, a lot of it in the Q1. In the Q1. Speaker 600:32:30Okay, great. And then just in terms of the seasonality of servicing income In the Q4, is that mainly the float income just as the taxes and insurance get paid? Or are there other seasonal sort of components as well? Speaker 300:32:43No, you're exactly right. That's exactly why we see seasonality. Speaker 600:32:48Okay. And actually, let me ask just one more. On the Home Point acquisition, now that the MSR is on, as and I guess some of the boardings are still not done yet. As that happens, is it just the So the benefit of your servicing versus the cost of using a subservicer, is that sort of the incremental piece from HomePoint that's left? Speaker 400:33:10Yes, the incremental piece from HomePoint, right, the benefits are kind of our cost. You're right. That will probably the remainder will probably board in the Q1. But then the other aspect of that, right, is that As those board, our originations will have additional opportunities that they haven't right now because We will start to know those customers. We'll be able to start to solicit those customers a little bit more. Speaker 400:33:37So you can see origination start to trend up a little bit in 2Q and 3Q as a result of that. Speaker 600:33:43Okay, great. Thanks a lot. Operator00:33:47Thank you. Please standby for our next question. Our next question comes from the line Erde Hagen with BTIG. Your line is open. Speaker 800:34:03Hi, thanks. How are we doing? Good morning. Quick one here. I mean, are you projecting any increase in delinquency rates as a result of higher interest rates and mortgage rates? Speaker 800:34:14And Are there any kind of assumptions around the credit environment, which appear in the earnings sensitivity that you have on, I think it's Slide 12? Speaker 400:34:24Hey, Eric, it's Kurt. So we are projecting a slight increase in delinquencies from here. We're starting to see not just in our portfolio, but portfolios overall, a tick up in delinquencies And other consumer products, so primarily auto, but student but credit cards are ticking up as well. So we do anticipate a small increase. However, our market LTV is 54% And it's pretty clear that this time around consumers are definitely prioritizing their mortgages. Speaker 400:35:04So we indicated that the 2% delinquency rate that we saw at the end of the quarter was about what is the lowest that we've ever seen in our portfolio. So while, Yes, it will tick up slightly and we anticipate to tick up slightly. It probably won't be a material adverse Environment for us in 2024. Speaker 800:35:26Yes. Got it. That's helpful. From a modeling standpoint, what are the kind of like drivers or conditions you might look at for selling or financing Yes, the excess spread, maybe how to think about that benefit to the bottom line and even your cash flow and your leverage Into next year? Speaker 400:35:48Yes. So if you look at kind of the supplement, you see that We the retained was of 2 25 basis points and that's not because we're paying A big multiple for that is because we are actually retaining a bigger strip. So we're looking Probably in 2Q and 3Q to be able to do another excess transaction like we did in 2Q of this year. Speaker 800:36:17Got it. Okay. And then just following up on the conversation around capital. I mean, It sounds like you guys kind of alluded to it, but you mentioned you're looking at the high yield market. It sounds like maybe you'd tap that market just to be opportunistic and Kind of keep a cushion of cash. Speaker 800:36:35Is that am I are we reading that correctly? And just kind of what you might access the high yield market for? Just being Clear about that. Thank Speaker 400:36:44you. Yes. I mean, I think exactly that. We're certainly looking at kind of where we're Right now, we're talking to the agencies. We're gauging the interest of high yield investors, but We think doing that and paying down some of our MSR lines is sort of a It's something we think about pursuing, maybe not this quarter because we're going into the holidays, but maybe in Q1 of next year. Speaker 800:37:16Got it. That's helpful. Thank you, guys. Speaker 500:37:19Thanks, RJ. Operator00:37:22Thank you. Please standby for our next question. Our next question comes from the line of Giuliano Bologna with Compass Point. Your line is open. Speaker 900:37:38Good morning, Anya. Congratulations on the, yes, another great quarter here. And Chris, Great working with you. I'm looking forward to working with you for the next year and you get back when you move on at the end of next year. The one thing I was curious about was when I look at The deals you've done, you've obviously made a lot of acquisitions and poured a ton of loans in the past couple of quarters, and you still have a strong pipeline going into 1Q. Speaker 900:38:09I'm curious about your appetite for doing larger deals, in the high tens or $100,000,000,000 plus range. And is that something that we should think would happen a little later in the 2Q, 3Q range? Obviously, it depends on market conditions. Is that a good way to think about How are you trying to scale things? Or is there any limitations to how much you can board in the 2 or 3 quarter range? Speaker 300:38:34Juliana, first of all, thank you for the comment. And I just remind you, 15 months is a long time. So You'll hear a lot from me between now and then. But that aside, we have a very large appetite for very large deals. We're the buyer of choice in the industry. Speaker 300:38:54We're one of only a few buyers that could even operationally take on those large pools. And so we've been preparing for this for a couple of years. And now with Basel III Endgame in place, We think a number of larger banks, regional banks, will begin bringing some large pools to market. So We're expecting to see that happen. We're prepared for it. Speaker 300:39:18We have the liquidity lined up. We're going to be raising a fund to take advantage of those returns as well. So I think you should assume our appetite is very strong and probably the strongest in the industry, But we're well prepared for it. Speaker 200:39:37And we have the capability. Obviously, you've seen consistently we're buying $5,000,000,000 to $20,000,000,000 pools as we speak. Obviously, Home Point was 80,000,000,000 The sub servicing we announced that we just won is $80,000,000,000 And to Chris' point, we're starting to have strategic conversations With some large entities that could really result in significant size and fully prepared to take those To Chris' point also, we're probably the only counterparty that can really move that kind Speaker 300:40:15of size. And your question about operational limitations, yes, there are some, but we've got an outstanding platform. Jay Jones, who is our leader over there running servicing, has onboarded some massive amount of Loans in the last 2 years. So I think we've proven we can do it. We've developed a lot of proprietary technology that allows us to do that Much more seamlessly than anyone was able to do in the past. Speaker 300:40:46So there is a limitation, but we space out certain boardings to avoid ever tripping that. And I think we can buy lots of volume next year without in any way cause coming even close to what our limitations are. Speaker 900:41:03That's great. And thanks for that. The next thing that I was curious about just taking on for a second was When I think about the originations side of the platform, you're obviously bringing on a lot more UPG and that's your translating to more opportunities to originate. Yes. It seems like there's going to be a quarter or 2 delay in your kind of HomePoint up and running. Speaker 900:41:25But is that a good way to think of it? And then I realize we're probably if we're not at the Trough or probably close to the trough from where volumes origination volumes will probably go. Should we think about that in more of a linear way As you could be grows over the next few quarters in terms of where originations could go or is there any other optionality there? Speaker 300:41:46That's you're looking at exactly right. A lot of the portfolios, I'd say probably half of them, have not really been solicited In the last couple of years, so we would expect to have marginally higher opportunity there. Of course, rates are higher. We're at the trough for originations, But with more portfolio, we have more at that, so you should see originations do a little bit better. The second thing I mentioned on originations, we're making some very large investments in originations right now. Speaker 300:42:16Even though we are at the trough, we are preparing to be much more efficient And to be able to ramp much more quickly when the cycle does turn the other way, just like we did with servicing back in 2019 2020. So we're seeing the benefit of that now. We'll eventually see the benefit later. But in the near term, We should see incrementally higher opportunity and originations. Speaker 900:42:43That's great. Thank you so much. And Chris, You're right. I'm looking forward to working with you for the next 15 months. So, you still have a good runway there. Speaker 300:42:51Okay. Thank you. Operator00:42:53Thank you. Our next question comes from the line of Kyle Joseph with Jefferies. Your line is open. Speaker 1000:43:10Hey, good morning. Thanks for taking my questions. Just wanted to touch on the MSR fund. Any idea for the sense of Target assets under management and the fee structure and then how that will flow through the P and L once it's up and running? Speaker 300:43:29Appreciate the call, Cal. We have high hopes for our first fund. We're targeting a $1,000,000,000 fund, but and we've gotten some very positive feedback, but we are in the very we're in the first inning. So we hope to close that first fund by the end of the Q1 and then start to put that money to work in the 2nd quarter probably really hit our stride in the 3rd. But as you know and as you I'm sure you know and as I've experienced many, many times in the past, Things seem great. Speaker 300:44:04You get out and start making calls, and it's a long process. So I'd rather us tell you a little bit more Specifically, in terms of details and timelines as we progress through the Q4, maybe the beginning of the Q1, But that's our target. Speaker 1000:44:24Got it. That's totally fair. And then just one follow-up for me. I think you mentioned you're seeing some margin compression in The correspondent channel, is that just a function of rate movements or just give us an update on the competitive dynamics in that channel? Speaker 300:44:41I think they're both linked. There is higher rates means lower volume across the country And you've got all the correspondent focused companies competing for that smaller amount of volume. So there's naturally going to be more pricing pressure. And I think you'll see that as long as rates stay high and volume are low. But that's the only reason That we see causing the compression. Speaker 600:45:10And the only thing I'd add Speaker 200:45:11to that is, I won't say we're indifferent to it. But as we've told you guys many times, We deploy our capital where the highest returns are. And clearly right now, we're seeing the highest returns in the bulk market. We're achieving 15 unlevered returns in that market. We think that's going to continue. Speaker 200:45:33We also play in the co issue market. We see similar returns there. And so while the margins have compressed, We'll continue to be a player, but we're going to allocate our capital where the highest returns are, and we're extremely bullish on the bulk market. Speaker 1000:45:52Got it. Thanks very much for answering my questions. Speaker 300:45:56Okay. Thank you. Operator00:45:57Thank you. Next question comes from the line of Brian Violino with Wedbush Securities. Your line is open. Speaker 700:46:15Hey, thanks for taking my question. Congrats on a good quarter. Just one quick one for me related to the earlier credit question. Strong delinquency performance so far, but there was a sequential increase in modifications and workouts. I was just wondering, is that Related to Home Point and the Roosevelt coming on or is there some other sort of increase in the organic portfolio? Speaker 700:46:38Any commentary there? And I guess how do you see those trending Yes, in the near term. Speaker 400:46:44Yes, it's Kurt. Thanks for the question. We're actually not really seeing it from Home Point. Where we're seeing it is in our Ginnie Mae portfolio and particularly our FHA portfolio. FHA rolled out a not a new program, but an expansion of eligibility In the early part of the year, and it was really well received by our customers. Speaker 400:47:12And we were able as a result of that to take the delinquencies down from FHA. It also drove part of our Ancillary income increase as well as FHA pays the success fee for those modifications. But you can see, I think on Page, I want to say 15 of the presentation. Our FHA delinquencies, how much they've come down and they've in fact crossed over via USDA and are Lower than the VA USDA portfolio, but that's primarily where the delinquencies come down. Speaker 200:47:47It's really just due to the new program, right? Yes. Speaker 400:47:49It's really the new program, yes. Speaker 700:47:52Okay, great. Thank you. Operator00:47:56Thank you. I'm showing no further questions in the queue. I would now like to turn the call back over to Jay for closing remarks. Speaker 200:48:05Thank you everybody for joining us and we look forward to continued conversation. Have a great day. Thank you. Operator00:48:11Ladies and gentlemen, this concludes today's conference call. Thank you for your participation. You may now disconnect.Read morePowered by