Addus HomeCare Q3 2023 Earnings Report $101.00 +4.68 (+4.86%) Closing price 04:00 PM EasternExtended Trading$101.06 +0.06 (+0.05%) As of 05:40 PM Eastern Extended trading is trading that happens on electronic markets outside of regular trading hours. This is a fair market value extended hours price provided by Polygon.io. Learn more. Earnings HistoryForecast Addus HomeCare EPS ResultsActual EPS$1.03Consensus EPS $0.95Beat/MissBeat by +$0.08One Year Ago EPSN/AAddus HomeCare Revenue ResultsActual Revenue$270.72 millionExpected Revenue$266.17 millionBeat/MissBeat by +$4.55 millionYoY Revenue GrowthN/AAddus HomeCare Announcement DetailsQuarterQ3 2023Date10/30/2023TimeN/AConference Call DateTuesday, October 31, 2023Conference Call Time9:00AM ETUpcoming EarningsAddus HomeCare's Q1 2025 earnings is scheduled for Monday, May 5, 2025, with a conference call scheduled on Tuesday, May 6, 2025 at 9:00 AM ET. Check back for transcripts, audio, and key financial metrics as they become available.Conference Call ResourcesConference Call AudioConference Call TranscriptPress Release (8-K)Quarterly Report (10-Q)Earnings HistoryADUS ProfilePowered by Addus HomeCare Q3 2023 Earnings Call TranscriptProvided by QuartrOctober 31, 2023 ShareLink copied to clipboard.There are 8 speakers on the call. Operator00:00:00Good day, and welcome to the Addus Home Care's Third Quarter 2023 Earnings Call. All participants will be in a listen only mode. After today's presentation, there will be an opportunity to ask questions. Please note this event is being recorded. I would now like to turn the conference over to Ms. Operator00:00:26Drew Anderson. Please go ahead, ma'am. Speaker 100:00:30Thank you. Good morning, and welcome to the Addus HomeCare Corporation Third Quarter 2023 Earnings Conference Call. Today's call is being recorded. To the extent that any non GAAP financial measure is discussed in today's call, you will also find a reconciliation of that measure to the most directly comparable financial measure calculated according to GAAP by going to the company's website and reviewing yesterday's news release. This conference call may also contain forward looking statements within the meaning of the Private Securities Litigation Reform Act of 1995, including statements, among others, regarding Addus' expected quarterly and annual financial performance for 2023 or beyond. Speaker 100:01:14For this purpose, any statements made during this call that are not statements of historical fact may be deemed to be forward looking statements. Without limiting the foregoing, discussions of forecasts, estimates, targets, plans, beliefs, expectations and the like are intended to identify forward looking statements. You are hereby cautioned that these statements may be affected by important factors, among others, set forth in Addus' filings with the Securities and Exchange Commission and in its Q3 2023 news release. Consequently, actual operations and results may differ materially from the results discussed in the forward looking statements. The company undertakes no obligation to update any forward looking statements, whether as a result of new information, future events or otherwise. Speaker 100:02:04I would now like to turn the call over to the company's Chairman and Chief Executive Officer, Mr. Dirk Allison. Please go ahead, sir. Speaker 200:02:13Thank you, Jerome. Good morning, and welcome to our 2023 Q3 earnings call. With me today are Brian Papp, our Chief Financial Officer and Brad Bickham, our President and Chief Operating Officer. As we do on each of our earnings calls, I will begin with a few overall comments and then Brian will discuss with Q3 results in more detail. Following our comments, the 3 of us would be happy to respond to any questions. Speaker 200:02:39Before I turn to the discussion of our results, I want to take a moment and bring you up to date on the status of the CMS proposed Medicaid access rule. At this time, CMS continues to review the more than 2,000 comments submitted to the proposal before issuing a final rule. The comments submitted to CMS, including those from a broad array of state Medicaid agencies, Overwhelmingly call for the administration to rescind the part of the proposed rule requiring that 80% of the Medicaid payment to providers Go to direct caregiver wages. States along with others who submitted comments to the proposed rule generally cite both the inherent challenges to a one size fits all approach and the lack of data to support the likelihood of the 80% mandate increasing access to care for Medicaid beneficiaries as the reasons for the call to rescind it. Similar calls to rescind the 80% mandate are coming from Congress, including in the House Energy and Commerce Health Subcommittee hearing held on Wednesday of last week. Speaker 200:03:54Based on the feedback we have received from industry sources, we believe the final rule may be published sometime late in the Q1 or early part of the second quarter of 2024. While the volume and substance of the comment letters may have an impact on the final rule, We do not currently have visibility as to whether the proposed rule will be materially changed. We do, however, If the rule is finalized as proposed, it would most likely be subject to a legal challenge on 1 or more states. It is important to remind you that there are many unknowns around the proposed rule and its ultimate impact on our operations, even if it were to be implemented as proposed and withstand legal challenge. Among these unknowns, We do not know when a final rule will be issued and therefore when the proposed 4 year implementation period will begin or if the proposed implementation period might be extended for a longer period of time. Speaker 200:04:56Our team will continue to be active on this issue as we Yesterday, we announced our results for the Q3 of 2023. These results highlight continued strong financial performance by Addus. This performance would not be possible without the hard work and dedication of all our employees as they continue to provide quality care to our clients and patients in the home. I want to say thank you to each member of our Team, your efforts are appreciated. As we announced, our total revenue for the Q3 of 2023 was $270,700,000 an increase of 12.6% as compared to $240,500,000 for the Q3 of 2022. Speaker 200:05:46This revenue growth resulted in adjusted earnings per share of $1.15 as compared to adjusted earnings per share for the Q3 of 2022 of $0.94 an increase of 22.3%. Our adjusted EBITDA of $30,900,000 was an increase of 20% over the Q3 of 2022. During the Q3 of 2023, we continue to see strong cash flow from operations as our States and other payers have continued to pay in a timely manner. This strong cash flow along with continued management of our balance sheet has allowed us to reduce our debt while maintaining a cash balance of approximately $80,000,000 at the end of the quarter. Our loan leverage gives us the financial flexibility to be opportunistic as we anticipate seeing additional acquisition opportunities coming to market over the next several quarters. Speaker 200:06:47It remains our plan to use our financial capacity to acquire strategic operations that align with our Overall growth strategy of offering all three levels of home based care in our markets. During the Q3, we continued to see an Improving labor environment, especially as it pertains to our Personal Care segment. During the Q3 of 2023, we experienced solid Personal Care hiring with 84 hires per business day, up from 81 hires per business day in the Q2 of this year. In addition to our strong hiring numbers, we continue to see improvement in our starts per business day. While it's important to increase our hires, Making sure these hires actually start caring for consumers is a key contributor in the past few quarters to our growth in Personal Care. Speaker 200:07:38Accounting in our Clinical Care segment has also improved, but does remain a challenge in our more challenging than in our Personal Care segment with certain more difficult urban markets impacting our home health and hospice growth rates in those markets. As we have in prior quarters, we continue to utilize the funding we received from the American Rescue Plan Act or ARPA. To date, we have received approximately $26,000,000 of which we have $8,300,000 remaining to utilize. We anticipate receiving an additional $16,000,000 in ARPA funding beginning in the Q4 of this year. These funds have been helpful with our caregiver recruitment and retention efforts to support the delivery of personal care services and should continue to help those efforts in the future as we deploy the remaining funds. Speaker 200:08:32In addition to utilizing the ARPA funds for direct recruitment and retention of caregivers, We are also utilizing the funds to improve our caregivers' experience through the implementation of enhanced caregiver training and the development of caregiver application that we believe will help our caregiver retention and overall service delivery. In our Personal Care segment, our services have largely continued to receive reimbursement support from the majority of the states we operate in, with our most recent rate increase in our largest personal care market of Illinois effective in the second quarter. While we anticipate future reimbursement increases to enhance access to care and to help mitigate additional wage pressures, We will be negotiating with our union partners over the next few quarters in certain of our markets to update aspects of our collective bargaining agreement. Given rising costs from inflation and certain one time benefit enhancements, we expect we may see lower levels of margin contribution from the near term rate increase in Illinois as we work to see that our caregivers are compensated appropriately in these markets. The impact of these negotiations may result in a slightly lower overall gross margin percentage in our Personal Care segment that we anticipate will be offset by volume increases in those markets. Speaker 200:09:56We continue to await the release of the final rule on the We are hopeful that CMS has listened to the extensive feedback received over the past few months That the proposed rate decrease does not adequately take into consideration the increase in wages and expenses home health providers have experienced over the past several years or the questionable methodology and assumption used by CMS in calculating the behavioral adjustment and budget neutrality aspects surrounding proposed rate cuts. While the home health rate cut is currently only a proposed rule, the hospice reimbursement rule was finalized during the Q3 with an overall rate increase of 3.1% effective October 1, 2023, which is an improvement over the original proposed hospice rate increase of 2.8%. We are cautiously optimistic that we will see some incremental improvement in the proposed home health rate reduction with the publication of the final home health rule in the coming days, which will more appropriately reflect our increased cost. However, as we stated before, we believe that these near term traditional Medicare home health reimbursement pressures are likely to moderate over the next few years. And as such, we will continue to look for home health acquisition opportunities that are strategic to our overall growth. Speaker 200:11:27Now let me discuss our same store revenue growth for the Q3 of 2023. For our Personal Care segment, our same store revenue growth was 13.9% when compared to the Q3 of 2022. During the Q3 of 2023, we saw personal care same store hours per business day grow 4.2% over the same period in 2022 and up slightly on a sequential quarterly basis. We are excited to see our various hiring and scheduling improvement initiatives taking hold and contributing to our strong sequential hour growth over the past several quarters. Turning to clinical operations. Speaker 200:12:09Our hospice same store revenue increased 3.1% when compared to the Q3 in 2022. While our same store ADC was basically flat when compared to the Q3 of 2022, we did see an increase in same to our ADC of 1% over last quarter. During the Q3, we continued to see an increasing length of Stay from patients residing in skilled nursing facilities as we anticipated following the end of the public health emergency. As of the end of Q3, our hospice medium length of stay was 32 days, exclusive of our JourneyCare and recently acquired Tennessee Quality Care Operations. For comparison purposes, we have historically excluded our JourneyCare operations as it has a higher proportion of shorter length of stay patients due to our inpatient units in the Chicago area. Speaker 200:13:05We continue to be encouraged by the steady sequential improvement in admissions and census volumes in our Hospice segment and anticipate those favorable trends continuing into the 4th quarter. Our Home Health segment same store revenue decreased 8.8% over the same quarter in 2022 as we continued to reduce Admissions from payers that do not currently reimburse us adequate rates to cover our cost. While we did see lower admissions primarily due to Potentially limiting admissions from these non strategic Medicare Advantage plans, we did see a sequential increase in home health volume of 5.5% as a result of some incremental contract pricing success and improvements in clinical staffing. While we have limited certain admissions due to contract rates, we have seen an increase in our overall episodic admission rate going from 46% in the Q3 of 2022 to a rate of 56% in the Q3 of 2023. With the improvement in episodic admission rate, we have seen an increase in our home health gross margin to 36 point 2% in our Q3 of this year compared to 23.2% in the Q3 of 2022. Speaker 200:14:24We remain excited about our home health operation as it complements both our personal care services, particularly where we participate in value based contracting models and our hospice services by allowing us to provide the full continuum of home based clinical care. Over the past few months, we have continued to see limited strategic opportunities in both Personal Care and Home Health due to the reimbursement uncertainty that exists in each of these segments. As we have more clarity around these particular issues, we believe that we will start We are extremely pleased with our Tennessee Quality Care acquisition, which has strengthened our overall operations in the state of Tennessee. This is an example of the type of acquisition that fits squarely within our strategy of providing all three levels of home care and building density in strategically important states. As for our value based care efforts, we have been telling you for the past several quarters that we are gathering data to prove our effectiveness and helping to reduce the overall cost of care for members of our payers that participate in our various value based care programs. Speaker 200:15:45We now have results in most in our most mature value based agreement, and we have been able to demonstrate a material reduction in both emergency room visits as well as a percentage of patients which were readmitted to the hospital at both 30 90 day intervals. In addition, we have been able to help with the improvement of HEDIS scores and the closure of care gaps relating to these patients. We believe our success is due to our ability to provide both non clinical personal care services to identify changes in conditions and clinical resources as needed for specific skilled patient care interventions. We continue to invest in value based strategies and related technology resources. These investments should give us an opportunity during the next couple of years to accelerate our revenue growth from this part of our operation as we increase the scale of our value based programs. Speaker 200:16:43We will be using this information as Part of our conversations with various Medicare Advantage payers showing them how Addus can be a part of providing cost effective care to their members that can significantly reduce the overall medical loss ratio and improve the overall quality of care received by members participating in our programs. With the recent addition of Tennessee Quality Care, We now have 3 states where we can offer all three levels of home care. We believe this coverage positions us well to continue to expand and add or value based contracts in these markets. As I say each quarter, I'm so proud of our team for the care they are providing to our elderly and There is no question that the majority of clients and patients want to receive care in their homes, which remains one of the safest and most cost effective places to receive this care. We believe the heightened awareness of the value of home based care is favorable for our industry and will continue to be a growth opportunity for our company. Speaker 200:17:47We understand and appreciate that our operations and growth are dependent on our dedicated caregivers who work so incredibly hard providing outstanding care and support to our clients, patients and their families. With that, let me turn the call over to Brian. Speaker 300:18:04Thank you, Dirk, and good morning, everyone. Addus had a strong financial and operating performance for the Q3, reflecting the continued momentum in our business in 2023. Our results were driven by robust demand for our services, highlighted by 13.9% year over year organic growth in Personal Care Services, well above our normal expected range of 3% to 5%. For the year to date period, Personal Care revenue is up 12.5 compared with the same period last year. In addition to the volume growth, we benefited from the statewide rate increases in Illinois, our largest personal care market that were effective January 1 April 1 this year. Speaker 300:18:43Our 3rd quarter results included 2 months of operations of Tennessee Quality Care, a provider of home health, hospice and private duty nursing, which we acquired on August 1, 2023. We are pleased with the integration process to date and look or to the additional growth opportunities this acquisition offers in an attractive market. Acquisitions remain an important area of focus for Addus with the market somewhat tempered pending proposed rule changes for reimbursement and program structures. We continue to be selective in assessing and pursuing We were pleased to see continued improvement in our hospice business in the 3rd quarter with positive trends in same store revenue, average daily census, length of stay and patient days with same store revenues up 3.1% over the prior year. We have begun to see the early impact from the expiration of the public health emergency, which we expected to lead to an increase in our skilled nursing facility Hospice length of stay. Speaker 300:19:41The overall results for our hospice business also include the addition of the Tennessee Quality Care operations. Same store revenue for our home health services Was down 8.8% from the same period a year ago as we have intentionally limited admissions from payers with less favorable rates and continue to look for ways to more effectively balance our mix of episodic versus non episodic cases. These strategies have affected our volumes on a short term basis, but have resulted in improved profitability for Home Health. We are continuing to negotiate more favorable rates with certain payers that we anticipate will help drive higher patient volumes and saw sequential increases in admissions and total volume from the Q2 of 2023. Our home health results include the Tennessee Quality Care acquisition as well as Apple Home Health, which we acquired on October 1, 2022. Speaker 300:20:31As Dirk noted, total net service revenues for the 3rd quarter were 270 $7,000,000 The revenue breakdown is as follows: Personal Care revenues were $201,900,000 or 74.6 percent of revenue Hospice Care revenues were $53,100,000 or 19.6 percent of revenue and Home Health revenues were $15,700,000 or 5.8 percent of revenue. Other financial results for the Q3 of 2023 include the following. Our gross margin percentage was 32% compared with 31.3% for the Q3 of 2022 and a sequential improvement of 30 basis points compared to 31.7% for the Q2 of 2023. As expected, the addition of the Tennessee Quality Care operations and a higher mix of clinical services had a positive impact on gross margin. With the most recent reimbursement increase in Illinois, we were not negatively affected by the annual July 1 minimum wage increase in Chicago as we expected as we have previously adjusted our wage scales. Speaker 300:21:39We do anticipate some additional gross margin expansion sequentially in the 4th quarter, both from the 1st full quarter of our Tennessee Quality Care clinical operations as well as our annual hospice rate increase, which will be 3.1% effective October 1, 2023. The combined positive impact on our gross margin is expected to be approximately 60 basis points. Looking ahead to the Q1 of 2024, we will see the normal negative seasonal impacts from our annual merit increases and the reset of payroll taxes of approximately 80 basis points. And as Dirk mentioned, may see some one time slight compression on our margin percentages from our collective bargaining negotiations. G and A expense was 22.3 percent of revenue, A decline from 22.6% in the 3rd quarter a year ago, but up slightly from 22.1% sequentially in the 2nd quarter, primarily as a result of our Tennessee Quality Care acquisition having a higher G and A profile. Speaker 300:22:41Adjusted G and A expense for the Q3 of 2023 was 20 point 6%, essentially flat from the same period in the prior year and up slightly sequentially from 20.4% in the 2nd quarter. With the 1st full quarter of Tennessee Quality Care and its higher G and A profile in the Q4, we expect our adjusted SG and A percentage to remain relatively flat sequentially. The company's adjusted EBITDA increased to $30,900,000 compared with $25,700,000 a year ago. Adjusted EBITDA margin was 11.4% compared with 10.7% for the Q3 of 2022 and a 50 basis point increase from 10.9 percent in the Q2 of 2023. Adjusted net income per diluted share was $1.15 compared with $0.94 for the Q3 of 2022. Speaker 300:23:33The adjusted per share results for the Q3 of 2023 exclude the following: Acquisition expenses of $0.08 and non cash stock based compensation expense of $0.12 The adjusted per share results for the Q3 of 2022 exclude the following: acquisition expenses of $0.08 Restructure and other non recurring costs of $0.01 and non cash stock based compensation expense of $0.14 Our tax rate for the Q3 of 2023 was 23.8 percent in alignment with our expectation. For the full year calendar 2023, we continue to expect our tax rate to be in the mid-twenty percent range. DSOs were 41.5 days at the end of the Q3 of 2023 compared with 35.6 days at the end of the Q2 of 2023. While we have continued to experience consistent cash collections for most of our payers, we saw more normal payment timing in the Q3 as anticipated. Our DSOs for the Illinois Department of Aging for the Q3 returned to a more typical level at 41.8 days compared with 22.3 days at the end of the Q2 of 2023. Speaker 300:24:48Our cash flows have continued to be very strong At $21,800,000 Year to date, net cash provided by operations was $87,600,000 exclusive of $5,500,000 in ARPA net spending. As of the end of the 3rd quarter, We still have approximately $8,300,000 in ARPA funds outstanding to be utilized and we expect to receive approximately $16,000,000 in additional funding from the State of New Mexico beginning in the Q4. As of September 30, 2023, the company had Cash of $79,800,000 and bank debt of $166,400,000 with capacity and availability under our revolver of the absence of acquisition activity. As a result, subsequent to our borrowing for the Tennessee Quality Care acquisition, we repaid $25,000,000 on our revolver during the and have made additional payments of $25,000,000 to date in the Q4. Our year to date net borrowing on our revolver As of the end of Q3 of 2023 was $31,500,000 inclusive of the acquisition of Tennessee Quality Care for approximately 100 as market conditions evolve. Speaker 300:26:23At the same time, we will continue to focus on our debt repayment strategy and manage our net leverage ratio, which is This concludes our prepared comments this morning and we'd like to thank you for being with us. I'll now ask the operator to please open the line for your questions. Operator00:26:41Thank you. We will now begin the question and answer session. And the first question will come from Scott Fidel with Stephens, please go ahead. Speaker 400:27:15Hi, thanks. Good morning. First question, just wanted to just ask About thinking about with the 4th quarter and recognizing that you don't provide formal guidance, but would be curious if you could give us some of your thinking on Sort of directional trajectory of volumes across the 3 core business lines sequentially for the 4th quarter And any seasonality that you would think about also influencing that? And then also on the cash flow side, which has been very strong throughout the year. Any working capital items that we should be thinking about when modeling 4Q cash flows? Speaker 300:27:55Yes, Scott. This is Brian. I think just looking ahead to Q4 on growth rates, obviously, we've been well ahead of our 3% to 5% this year in Personal Care. Yes. Illinois, 2 rate increases here have definitely been beneficial. Speaker 300:28:08I think looking ahead to the Q4, we still expect our growth rate Most likely be above that 3% to 5% range, maybe not quite to the level we've seen in the last couple of quarters with some of the comps to last year, but still a healthy Growth rate on a same store basis year over year for the Q4. I think in the clinical services we've talked about, we've seen Some sequential improvement from Q2 into Q3, I think we would expect and anticipate to see continued Positive momentum there. We do have a little bit of seasonality, I think, just like Plusbooks do when it comes around the holidays, particularly maybe in hospice segment, but I think that's pretty typical, but I would say probably not overly material. And then just on the question on the cash So I think nothing significant, I think, from a working cap perspective. I think our DSOs have been pretty stable. Speaker 300:28:58We talked last quarter about being a little We came back a little more to like a normal range in Q3. We would expect that to be pretty consistent. So really nothing towards the end of the back part of this year. I think thinking ahead a little bit, when we get into the early part of next year, you start to think about annual merits, compensation, things like that, that play a little bit of an impact, Your insurance on a prepaid basis, but again, probably nothing overly material there. Speaker 400:29:26Okay. Thanks, Brian. And then just as a follow-up question, And appreciate some of the visibility into thinking about gross margins in both the 4th quarter and the 1st quarter. Thought it may be helpful just to the extent that you can, just relative to the specific dynamic that you called out around And on the collective bargaining with the PCS workers and some effect that may have on gross margin. As we try to think about modeling that and I guess in particular, sort of as we sort of step into next year and into the Q1, I know you talked about like the 80 basis points of other factors. Speaker 400:30:08Is there any type of, I guess, sort of range or framing that you can give us on How we should think about tackling the gross margin impact, I guess for the PCS segment or on the consolidated basis from the I guess some of these revised wage agreements that you're working on. Thanks. Speaker 300:30:27Yes, Scott. I think primarily it's in Illinois. I think the rate increase Beginning on January 1, it isn't tied to any kind of step up in minimum wage. There's no kind of offset wage scale per se that happens Exactly at that time. So our negotiations with them and we'll be a little cautious in exactly how detailed we get. Speaker 300:30:45But Yes, I think we expect to see some one time, as Dirk mentioned, kind of benefit enhancements, so not necessarily hourly rates or wages, But some things that haven't been addressed through our negotiations in the past several years that we're taking an opportunity to address now. So the way to think about it, I think going into next year, normally we kind of see an owner rate increase. So this is going to be the amount we're getting to be about a 4.2% increase on Our current rate, we would see kind of a normal margin pull through. I think our expectation is we're not going to see that with this particular rate increase when we make some of these adjustments. Yolanda was a decent part of our business. Speaker 300:31:20So we'll probably have a very slight impact on the margin rate, but not, would say overly material from a percentage basis, but probably a slight impact. Speaker 400:31:32Okay, great. Thank you. Operator00:31:36The next question we have is from Ben Hendricks with RBC Capital Markets. Please go ahead. Speaker 500:31:42Great. Thank you very much. I appreciate the commentary about the PC hiring momentum. I was wondering if you could give us some Your take on how retention has been trending, especially after the special Illinois rate increase that you saw or the extra Illinois rate increase You saw last year, if that's having an impact on retention. Then on the hospice side, the ADC up sequentially on a same store basis. Speaker 500:32:07Wondering how that trended through the quarter and kind of what's given you confidence in seeing some pickup in 4Q? Thanks. Speaker 600:32:16Ben, this is Brad. With respect to the PCS, just kind of looking at the turnover and retention rates there, We have seen continued improvement in our retention and our turnover rates on the PCS side. I think a lot of it as we pointed out earlier is A lot of the enhanced unemployment benefits ended last year, which certainly helped on the retention side and getting people to work. But then more importantly, I think as you point out, some of these rate enhancements have certainly helped keep people engaged, help with hiring numbers, help keep them I think we're doing a better job honestly Giving them more hours is one of our focuses is we're doing a good job on the hiring front. But what we really need to, I think, focus on this year and next It's really maximizing our existing workforce, because it's there's a lot of employees there that Want more hours and it's really a matter of matching those caregivers with open shifts and that's where we're spending a lot of our efforts now and into next year is really focused on technology enhancements that would allow us to do a better job, which I think one helps us get cases started faster as Dirk alluded to, but then more importantly allows us to get more Hours out of our existing workforce, which helps with the retention. Speaker 600:33:39When you look at the hospice trends, we saw Hospice numbers when you looked at July and particularly August, held off a little bit in September, but then picked up again in October. So I think we've got some good momentum on the Hospice There's still some pockets where we had some challenges on the staffing side, primarily in some urban markets like Chicago and Portland, Oregon. Those have improved. So I think that gives us some optimism heading into Q4. But as Brian pointed out, you typically have a little bit of seasonality around the holiday season, particularly with respect to hospice. Operator00:34:18Thank you. The next question will come from Joanna Kajuk with Bank of America. Please go ahead. Speaker 700:34:28Good morning. Thank you so much for taking the question here. So I guess first I'll start with a follow-up question and then I have my question. But on the follow-up, So just talking about the Illinois rate increases and how you expect a one time, I guess, impact to gross margin Because of the lower, I guess, flow through. But you also said in the prepared remarks, do you expect to see some offsets from volume increases in the market? Speaker 700:34:52So Could you talk about that a little bit more like when would you see those volume, I guess increases materializing? Is it immediately or is it more of a comment over time? Speaker 600:35:04Yes. Joanne, this is Brad. With respect to the volume, if you look at Illinois and this kind of goes back to the previous question, we paid a pretty good Rate in Illinois because of some of the rate increases that we've received from the state, which has been beneficial on caregiver recruitment and retention. So we've seen some really solid hours growth in Illinois. I think year over year they're up probably almost 6% On an hours basis, even though we're not getting necessarily as much margin out of this Coming rate increase, I do anticipate that those volume increases should continue, which will give us more leverage off of our SG and A, I think when you talk about margin really focused on the bottom line, it should have a negligible effect that we're seeing a little bit of a not as much pull through on this rate increase. Speaker 700:35:56Okay. Thank you. And my question around the margin commentary, so I appreciate Typically, this Q4 margins are higher, but then to your point, Q1 tends to be a lower margin quarter In a year. So I guess, this year, I guess, tracking for the full year EBITDA margins, I'm talking about 11, Maybe 11.1 percent for the full year or so. So is that a good starting point when thinking about the full year 2024? Speaker 700:36:25I understand you don't give specific Guidance, but I guess in line of the commentaries around Q1, I think it will be helpful talking about also kind of a 4 quarter period, how the margins could play out. And as you talk about that, I guess any puts and takes in terms of the volumes and rates, obviously volumes have been improving nicely in PCS Right. It's very strong, right, and how you see this normalizing into next year? Thank you. Speaker 300:36:53Yes, Joanna. I think for 2023, I think we are trending toward finishing the full year above back above 11 Which is where we were a couple of years ago. I think we had talked about coming into this year, we expected our margins to remain somewhat stable compared to last We saw a lot of wage pressure. I think we've actually over performed that a little bit this year. I think adding acquisition like Tennessee Quality Care and Clinical It's helpful with that as well. Speaker 300:37:17But I think our expectation looking forward to 2024 on the margin perspective is we would expect to again be back above 11% and stay in that range. I think talking a little bit of piggybacking on Scott's earlier question about growth rates, I think our long term growth rate 3% to 5%, I think we're still comfortable with. And then getting to 4% plus increase in Illinois, just thinking about the top line, not necessarily the pull through, It's very helpful in that regard going into next year. So I think we expect to be nicely into that range and toward the top end of next year. And I think our clinical services, we anticipate we'd like to see those get back to our normal growth rates of kind of the mid single digits. Speaker 300:37:58So with that, again, that 11 plus percent bottom line margin expectation for next year. Speaker 700:38:06Thank you. If I can just follow-up on that. So I guess, it sounds like you're talking about maybe higher end of the 3% to 5% for PCS, so how would you break it down the volumes versus rates? So I guess Illinois, you just mentioned 4% increase. And how are, I guess, the rest of the Do you see as markets trending when it comes to rate increases into next year? Speaker 700:38:29Thank you. Speaker 300:38:31Yes. I think Illinois obviously is going to be the most impactful one for us next year. So they're probably about 40% of our business in Personal Care. So at 4% plus that's a good start on the 3 5% consolidated for the year. I think we've seen good rate support over the last couple of years from a lot of our markets. Speaker 300:38:47We've seen a lot of Corresponding increases to offset some minimum wage step ups. We don't have many of those I think scheduled for next year. So I think our expectation is Outside of Illinois, not probably a lot on the rate side next year. I think we are getting, as Brad mentioned, really good momentum on the volume side. And we have an expectation that our market will continue to grow, both in a number of clients, but also where we can maximize those fill rates from our We're making some headway there. Speaker 300:39:16We have some opportunity there on the volume side, we believe. Speaker 700:39:20Great. Thank you so much. Operator00:39:24This concludes our question and answer session. I would like to turn the conference back over to Mr. Dirk Allison for any closing remarks. Please go ahead. Speaker 200:39:32Thank you, operator. I want to thank you for your interest in Addus and for being part of our call today. We hope you have a great week. Operator00:39:41The conference is now concluded. Thank you for attending today's presentation. You may now disconnect.Read moreRemove AdsPowered by Conference Call Audio Live Call not available Earnings Conference CallAddus HomeCare Q3 202300:00 / 00:00Speed:1x1.25x1.5x2xRemove Ads Earnings DocumentsPress Release(8-K)Quarterly report(10-Q) Addus HomeCare Earnings HeadlinesQ4 Rundown: Addus HomeCare (NASDAQ:ADUS) Vs Other Senior Health, Home Health & Hospice StocksApril 7 at 8:53 AM | msn.comAddus HomeCare: A Cautious HoldApril 7 at 8:53 AM | seekingalpha.comHere’s How to Claim Your Stake in Elon’s Private Company, xAIEven though xAI is a private company, tech legend and angel investor Jeff Brown found a way for everyday folks like you… To partner with Elon on what he believes will be the biggest AI project of the century… Starting with as little as $500.April 9, 2025 | Brownstone Research (Ad)3 Reasons ADUS is Risky and 1 Stock to Buy InsteadMarch 27, 2025 | finance.yahoo.comHere's Why Addus HomeCare (NASDAQ:ADUS) Has Caught The Eye Of InvestorsMarch 19, 2025 | uk.finance.yahoo.comAddus HomeCare COO W. Bradley Bickham to retireMarch 11, 2025 | markets.businessinsider.comSee More Addus HomeCare Headlines Get Earnings Announcements in your inboxWant to stay updated on the latest earnings announcements and upcoming reports for companies like Addus HomeCare? Sign up for Earnings360's daily newsletter to receive timely earnings updates on Addus HomeCare and other key companies, straight to your email. Email Address About Addus HomeCareAddus HomeCare (NASDAQ:ADUS), together with its subsidiaries, provides personal care services to elderly, chronically ill, disabled persons, and individuals who are at risk of hospitalization or institutionalization in the United States. The company operates through three segments: Personal Care, Hospice, and Home Health. The Personal Care segment provides non-medical assistance with activities of daily living. This segment offers services that include assistance with bathing, grooming, oral care, feeding and dressing, medication reminders, meal planning and preparation, housekeeping, and transportation services. The Hospice segment provides palliative nursing care, social work, spiritual counseling, homemaker, and bereavement counseling services for people who are terminally ill, as well as related services for their families. The Home Health segment offers skilled nursing and physical, occupational, and speech therapy for the individuals who requires assistance during an illness or after hospitalization. The company's payor clients include federal, state, and local governmental agencies; managed care organizations; commercial insurers; and private individuals. 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There are 8 speakers on the call. Operator00:00:00Good day, and welcome to the Addus Home Care's Third Quarter 2023 Earnings Call. All participants will be in a listen only mode. After today's presentation, there will be an opportunity to ask questions. Please note this event is being recorded. I would now like to turn the conference over to Ms. Operator00:00:26Drew Anderson. Please go ahead, ma'am. Speaker 100:00:30Thank you. Good morning, and welcome to the Addus HomeCare Corporation Third Quarter 2023 Earnings Conference Call. Today's call is being recorded. To the extent that any non GAAP financial measure is discussed in today's call, you will also find a reconciliation of that measure to the most directly comparable financial measure calculated according to GAAP by going to the company's website and reviewing yesterday's news release. This conference call may also contain forward looking statements within the meaning of the Private Securities Litigation Reform Act of 1995, including statements, among others, regarding Addus' expected quarterly and annual financial performance for 2023 or beyond. Speaker 100:01:14For this purpose, any statements made during this call that are not statements of historical fact may be deemed to be forward looking statements. Without limiting the foregoing, discussions of forecasts, estimates, targets, plans, beliefs, expectations and the like are intended to identify forward looking statements. You are hereby cautioned that these statements may be affected by important factors, among others, set forth in Addus' filings with the Securities and Exchange Commission and in its Q3 2023 news release. Consequently, actual operations and results may differ materially from the results discussed in the forward looking statements. The company undertakes no obligation to update any forward looking statements, whether as a result of new information, future events or otherwise. Speaker 100:02:04I would now like to turn the call over to the company's Chairman and Chief Executive Officer, Mr. Dirk Allison. Please go ahead, sir. Speaker 200:02:13Thank you, Jerome. Good morning, and welcome to our 2023 Q3 earnings call. With me today are Brian Papp, our Chief Financial Officer and Brad Bickham, our President and Chief Operating Officer. As we do on each of our earnings calls, I will begin with a few overall comments and then Brian will discuss with Q3 results in more detail. Following our comments, the 3 of us would be happy to respond to any questions. Speaker 200:02:39Before I turn to the discussion of our results, I want to take a moment and bring you up to date on the status of the CMS proposed Medicaid access rule. At this time, CMS continues to review the more than 2,000 comments submitted to the proposal before issuing a final rule. The comments submitted to CMS, including those from a broad array of state Medicaid agencies, Overwhelmingly call for the administration to rescind the part of the proposed rule requiring that 80% of the Medicaid payment to providers Go to direct caregiver wages. States along with others who submitted comments to the proposed rule generally cite both the inherent challenges to a one size fits all approach and the lack of data to support the likelihood of the 80% mandate increasing access to care for Medicaid beneficiaries as the reasons for the call to rescind it. Similar calls to rescind the 80% mandate are coming from Congress, including in the House Energy and Commerce Health Subcommittee hearing held on Wednesday of last week. Speaker 200:03:54Based on the feedback we have received from industry sources, we believe the final rule may be published sometime late in the Q1 or early part of the second quarter of 2024. While the volume and substance of the comment letters may have an impact on the final rule, We do not currently have visibility as to whether the proposed rule will be materially changed. We do, however, If the rule is finalized as proposed, it would most likely be subject to a legal challenge on 1 or more states. It is important to remind you that there are many unknowns around the proposed rule and its ultimate impact on our operations, even if it were to be implemented as proposed and withstand legal challenge. Among these unknowns, We do not know when a final rule will be issued and therefore when the proposed 4 year implementation period will begin or if the proposed implementation period might be extended for a longer period of time. Speaker 200:04:56Our team will continue to be active on this issue as we Yesterday, we announced our results for the Q3 of 2023. These results highlight continued strong financial performance by Addus. This performance would not be possible without the hard work and dedication of all our employees as they continue to provide quality care to our clients and patients in the home. I want to say thank you to each member of our Team, your efforts are appreciated. As we announced, our total revenue for the Q3 of 2023 was $270,700,000 an increase of 12.6% as compared to $240,500,000 for the Q3 of 2022. Speaker 200:05:46This revenue growth resulted in adjusted earnings per share of $1.15 as compared to adjusted earnings per share for the Q3 of 2022 of $0.94 an increase of 22.3%. Our adjusted EBITDA of $30,900,000 was an increase of 20% over the Q3 of 2022. During the Q3 of 2023, we continue to see strong cash flow from operations as our States and other payers have continued to pay in a timely manner. This strong cash flow along with continued management of our balance sheet has allowed us to reduce our debt while maintaining a cash balance of approximately $80,000,000 at the end of the quarter. Our loan leverage gives us the financial flexibility to be opportunistic as we anticipate seeing additional acquisition opportunities coming to market over the next several quarters. Speaker 200:06:47It remains our plan to use our financial capacity to acquire strategic operations that align with our Overall growth strategy of offering all three levels of home based care in our markets. During the Q3, we continued to see an Improving labor environment, especially as it pertains to our Personal Care segment. During the Q3 of 2023, we experienced solid Personal Care hiring with 84 hires per business day, up from 81 hires per business day in the Q2 of this year. In addition to our strong hiring numbers, we continue to see improvement in our starts per business day. While it's important to increase our hires, Making sure these hires actually start caring for consumers is a key contributor in the past few quarters to our growth in Personal Care. Speaker 200:07:38Accounting in our Clinical Care segment has also improved, but does remain a challenge in our more challenging than in our Personal Care segment with certain more difficult urban markets impacting our home health and hospice growth rates in those markets. As we have in prior quarters, we continue to utilize the funding we received from the American Rescue Plan Act or ARPA. To date, we have received approximately $26,000,000 of which we have $8,300,000 remaining to utilize. We anticipate receiving an additional $16,000,000 in ARPA funding beginning in the Q4 of this year. These funds have been helpful with our caregiver recruitment and retention efforts to support the delivery of personal care services and should continue to help those efforts in the future as we deploy the remaining funds. Speaker 200:08:32In addition to utilizing the ARPA funds for direct recruitment and retention of caregivers, We are also utilizing the funds to improve our caregivers' experience through the implementation of enhanced caregiver training and the development of caregiver application that we believe will help our caregiver retention and overall service delivery. In our Personal Care segment, our services have largely continued to receive reimbursement support from the majority of the states we operate in, with our most recent rate increase in our largest personal care market of Illinois effective in the second quarter. While we anticipate future reimbursement increases to enhance access to care and to help mitigate additional wage pressures, We will be negotiating with our union partners over the next few quarters in certain of our markets to update aspects of our collective bargaining agreement. Given rising costs from inflation and certain one time benefit enhancements, we expect we may see lower levels of margin contribution from the near term rate increase in Illinois as we work to see that our caregivers are compensated appropriately in these markets. The impact of these negotiations may result in a slightly lower overall gross margin percentage in our Personal Care segment that we anticipate will be offset by volume increases in those markets. Speaker 200:09:56We continue to await the release of the final rule on the We are hopeful that CMS has listened to the extensive feedback received over the past few months That the proposed rate decrease does not adequately take into consideration the increase in wages and expenses home health providers have experienced over the past several years or the questionable methodology and assumption used by CMS in calculating the behavioral adjustment and budget neutrality aspects surrounding proposed rate cuts. While the home health rate cut is currently only a proposed rule, the hospice reimbursement rule was finalized during the Q3 with an overall rate increase of 3.1% effective October 1, 2023, which is an improvement over the original proposed hospice rate increase of 2.8%. We are cautiously optimistic that we will see some incremental improvement in the proposed home health rate reduction with the publication of the final home health rule in the coming days, which will more appropriately reflect our increased cost. However, as we stated before, we believe that these near term traditional Medicare home health reimbursement pressures are likely to moderate over the next few years. And as such, we will continue to look for home health acquisition opportunities that are strategic to our overall growth. Speaker 200:11:27Now let me discuss our same store revenue growth for the Q3 of 2023. For our Personal Care segment, our same store revenue growth was 13.9% when compared to the Q3 of 2022. During the Q3 of 2023, we saw personal care same store hours per business day grow 4.2% over the same period in 2022 and up slightly on a sequential quarterly basis. We are excited to see our various hiring and scheduling improvement initiatives taking hold and contributing to our strong sequential hour growth over the past several quarters. Turning to clinical operations. Speaker 200:12:09Our hospice same store revenue increased 3.1% when compared to the Q3 in 2022. While our same store ADC was basically flat when compared to the Q3 of 2022, we did see an increase in same to our ADC of 1% over last quarter. During the Q3, we continued to see an increasing length of Stay from patients residing in skilled nursing facilities as we anticipated following the end of the public health emergency. As of the end of Q3, our hospice medium length of stay was 32 days, exclusive of our JourneyCare and recently acquired Tennessee Quality Care Operations. For comparison purposes, we have historically excluded our JourneyCare operations as it has a higher proportion of shorter length of stay patients due to our inpatient units in the Chicago area. Speaker 200:13:05We continue to be encouraged by the steady sequential improvement in admissions and census volumes in our Hospice segment and anticipate those favorable trends continuing into the 4th quarter. Our Home Health segment same store revenue decreased 8.8% over the same quarter in 2022 as we continued to reduce Admissions from payers that do not currently reimburse us adequate rates to cover our cost. While we did see lower admissions primarily due to Potentially limiting admissions from these non strategic Medicare Advantage plans, we did see a sequential increase in home health volume of 5.5% as a result of some incremental contract pricing success and improvements in clinical staffing. While we have limited certain admissions due to contract rates, we have seen an increase in our overall episodic admission rate going from 46% in the Q3 of 2022 to a rate of 56% in the Q3 of 2023. With the improvement in episodic admission rate, we have seen an increase in our home health gross margin to 36 point 2% in our Q3 of this year compared to 23.2% in the Q3 of 2022. Speaker 200:14:24We remain excited about our home health operation as it complements both our personal care services, particularly where we participate in value based contracting models and our hospice services by allowing us to provide the full continuum of home based clinical care. Over the past few months, we have continued to see limited strategic opportunities in both Personal Care and Home Health due to the reimbursement uncertainty that exists in each of these segments. As we have more clarity around these particular issues, we believe that we will start We are extremely pleased with our Tennessee Quality Care acquisition, which has strengthened our overall operations in the state of Tennessee. This is an example of the type of acquisition that fits squarely within our strategy of providing all three levels of home care and building density in strategically important states. As for our value based care efforts, we have been telling you for the past several quarters that we are gathering data to prove our effectiveness and helping to reduce the overall cost of care for members of our payers that participate in our various value based care programs. Speaker 200:15:45We now have results in most in our most mature value based agreement, and we have been able to demonstrate a material reduction in both emergency room visits as well as a percentage of patients which were readmitted to the hospital at both 30 90 day intervals. In addition, we have been able to help with the improvement of HEDIS scores and the closure of care gaps relating to these patients. We believe our success is due to our ability to provide both non clinical personal care services to identify changes in conditions and clinical resources as needed for specific skilled patient care interventions. We continue to invest in value based strategies and related technology resources. These investments should give us an opportunity during the next couple of years to accelerate our revenue growth from this part of our operation as we increase the scale of our value based programs. Speaker 200:16:43We will be using this information as Part of our conversations with various Medicare Advantage payers showing them how Addus can be a part of providing cost effective care to their members that can significantly reduce the overall medical loss ratio and improve the overall quality of care received by members participating in our programs. With the recent addition of Tennessee Quality Care, We now have 3 states where we can offer all three levels of home care. We believe this coverage positions us well to continue to expand and add or value based contracts in these markets. As I say each quarter, I'm so proud of our team for the care they are providing to our elderly and There is no question that the majority of clients and patients want to receive care in their homes, which remains one of the safest and most cost effective places to receive this care. We believe the heightened awareness of the value of home based care is favorable for our industry and will continue to be a growth opportunity for our company. Speaker 200:17:47We understand and appreciate that our operations and growth are dependent on our dedicated caregivers who work so incredibly hard providing outstanding care and support to our clients, patients and their families. With that, let me turn the call over to Brian. Speaker 300:18:04Thank you, Dirk, and good morning, everyone. Addus had a strong financial and operating performance for the Q3, reflecting the continued momentum in our business in 2023. Our results were driven by robust demand for our services, highlighted by 13.9% year over year organic growth in Personal Care Services, well above our normal expected range of 3% to 5%. For the year to date period, Personal Care revenue is up 12.5 compared with the same period last year. In addition to the volume growth, we benefited from the statewide rate increases in Illinois, our largest personal care market that were effective January 1 April 1 this year. Speaker 300:18:43Our 3rd quarter results included 2 months of operations of Tennessee Quality Care, a provider of home health, hospice and private duty nursing, which we acquired on August 1, 2023. We are pleased with the integration process to date and look or to the additional growth opportunities this acquisition offers in an attractive market. Acquisitions remain an important area of focus for Addus with the market somewhat tempered pending proposed rule changes for reimbursement and program structures. We continue to be selective in assessing and pursuing We were pleased to see continued improvement in our hospice business in the 3rd quarter with positive trends in same store revenue, average daily census, length of stay and patient days with same store revenues up 3.1% over the prior year. We have begun to see the early impact from the expiration of the public health emergency, which we expected to lead to an increase in our skilled nursing facility Hospice length of stay. Speaker 300:19:41The overall results for our hospice business also include the addition of the Tennessee Quality Care operations. Same store revenue for our home health services Was down 8.8% from the same period a year ago as we have intentionally limited admissions from payers with less favorable rates and continue to look for ways to more effectively balance our mix of episodic versus non episodic cases. These strategies have affected our volumes on a short term basis, but have resulted in improved profitability for Home Health. We are continuing to negotiate more favorable rates with certain payers that we anticipate will help drive higher patient volumes and saw sequential increases in admissions and total volume from the Q2 of 2023. Our home health results include the Tennessee Quality Care acquisition as well as Apple Home Health, which we acquired on October 1, 2022. Speaker 300:20:31As Dirk noted, total net service revenues for the 3rd quarter were 270 $7,000,000 The revenue breakdown is as follows: Personal Care revenues were $201,900,000 or 74.6 percent of revenue Hospice Care revenues were $53,100,000 or 19.6 percent of revenue and Home Health revenues were $15,700,000 or 5.8 percent of revenue. Other financial results for the Q3 of 2023 include the following. Our gross margin percentage was 32% compared with 31.3% for the Q3 of 2022 and a sequential improvement of 30 basis points compared to 31.7% for the Q2 of 2023. As expected, the addition of the Tennessee Quality Care operations and a higher mix of clinical services had a positive impact on gross margin. With the most recent reimbursement increase in Illinois, we were not negatively affected by the annual July 1 minimum wage increase in Chicago as we expected as we have previously adjusted our wage scales. Speaker 300:21:39We do anticipate some additional gross margin expansion sequentially in the 4th quarter, both from the 1st full quarter of our Tennessee Quality Care clinical operations as well as our annual hospice rate increase, which will be 3.1% effective October 1, 2023. The combined positive impact on our gross margin is expected to be approximately 60 basis points. Looking ahead to the Q1 of 2024, we will see the normal negative seasonal impacts from our annual merit increases and the reset of payroll taxes of approximately 80 basis points. And as Dirk mentioned, may see some one time slight compression on our margin percentages from our collective bargaining negotiations. G and A expense was 22.3 percent of revenue, A decline from 22.6% in the 3rd quarter a year ago, but up slightly from 22.1% sequentially in the 2nd quarter, primarily as a result of our Tennessee Quality Care acquisition having a higher G and A profile. Speaker 300:22:41Adjusted G and A expense for the Q3 of 2023 was 20 point 6%, essentially flat from the same period in the prior year and up slightly sequentially from 20.4% in the 2nd quarter. With the 1st full quarter of Tennessee Quality Care and its higher G and A profile in the Q4, we expect our adjusted SG and A percentage to remain relatively flat sequentially. The company's adjusted EBITDA increased to $30,900,000 compared with $25,700,000 a year ago. Adjusted EBITDA margin was 11.4% compared with 10.7% for the Q3 of 2022 and a 50 basis point increase from 10.9 percent in the Q2 of 2023. Adjusted net income per diluted share was $1.15 compared with $0.94 for the Q3 of 2022. Speaker 300:23:33The adjusted per share results for the Q3 of 2023 exclude the following: Acquisition expenses of $0.08 and non cash stock based compensation expense of $0.12 The adjusted per share results for the Q3 of 2022 exclude the following: acquisition expenses of $0.08 Restructure and other non recurring costs of $0.01 and non cash stock based compensation expense of $0.14 Our tax rate for the Q3 of 2023 was 23.8 percent in alignment with our expectation. For the full year calendar 2023, we continue to expect our tax rate to be in the mid-twenty percent range. DSOs were 41.5 days at the end of the Q3 of 2023 compared with 35.6 days at the end of the Q2 of 2023. While we have continued to experience consistent cash collections for most of our payers, we saw more normal payment timing in the Q3 as anticipated. Our DSOs for the Illinois Department of Aging for the Q3 returned to a more typical level at 41.8 days compared with 22.3 days at the end of the Q2 of 2023. Speaker 300:24:48Our cash flows have continued to be very strong At $21,800,000 Year to date, net cash provided by operations was $87,600,000 exclusive of $5,500,000 in ARPA net spending. As of the end of the 3rd quarter, We still have approximately $8,300,000 in ARPA funds outstanding to be utilized and we expect to receive approximately $16,000,000 in additional funding from the State of New Mexico beginning in the Q4. As of September 30, 2023, the company had Cash of $79,800,000 and bank debt of $166,400,000 with capacity and availability under our revolver of the absence of acquisition activity. As a result, subsequent to our borrowing for the Tennessee Quality Care acquisition, we repaid $25,000,000 on our revolver during the and have made additional payments of $25,000,000 to date in the Q4. Our year to date net borrowing on our revolver As of the end of Q3 of 2023 was $31,500,000 inclusive of the acquisition of Tennessee Quality Care for approximately 100 as market conditions evolve. Speaker 300:26:23At the same time, we will continue to focus on our debt repayment strategy and manage our net leverage ratio, which is This concludes our prepared comments this morning and we'd like to thank you for being with us. I'll now ask the operator to please open the line for your questions. Operator00:26:41Thank you. We will now begin the question and answer session. And the first question will come from Scott Fidel with Stephens, please go ahead. Speaker 400:27:15Hi, thanks. Good morning. First question, just wanted to just ask About thinking about with the 4th quarter and recognizing that you don't provide formal guidance, but would be curious if you could give us some of your thinking on Sort of directional trajectory of volumes across the 3 core business lines sequentially for the 4th quarter And any seasonality that you would think about also influencing that? And then also on the cash flow side, which has been very strong throughout the year. Any working capital items that we should be thinking about when modeling 4Q cash flows? Speaker 300:27:55Yes, Scott. This is Brian. I think just looking ahead to Q4 on growth rates, obviously, we've been well ahead of our 3% to 5% this year in Personal Care. Yes. Illinois, 2 rate increases here have definitely been beneficial. Speaker 300:28:08I think looking ahead to the Q4, we still expect our growth rate Most likely be above that 3% to 5% range, maybe not quite to the level we've seen in the last couple of quarters with some of the comps to last year, but still a healthy Growth rate on a same store basis year over year for the Q4. I think in the clinical services we've talked about, we've seen Some sequential improvement from Q2 into Q3, I think we would expect and anticipate to see continued Positive momentum there. We do have a little bit of seasonality, I think, just like Plusbooks do when it comes around the holidays, particularly maybe in hospice segment, but I think that's pretty typical, but I would say probably not overly material. And then just on the question on the cash So I think nothing significant, I think, from a working cap perspective. I think our DSOs have been pretty stable. Speaker 300:28:58We talked last quarter about being a little We came back a little more to like a normal range in Q3. We would expect that to be pretty consistent. So really nothing towards the end of the back part of this year. I think thinking ahead a little bit, when we get into the early part of next year, you start to think about annual merits, compensation, things like that, that play a little bit of an impact, Your insurance on a prepaid basis, but again, probably nothing overly material there. Speaker 400:29:26Okay. Thanks, Brian. And then just as a follow-up question, And appreciate some of the visibility into thinking about gross margins in both the 4th quarter and the 1st quarter. Thought it may be helpful just to the extent that you can, just relative to the specific dynamic that you called out around And on the collective bargaining with the PCS workers and some effect that may have on gross margin. As we try to think about modeling that and I guess in particular, sort of as we sort of step into next year and into the Q1, I know you talked about like the 80 basis points of other factors. Speaker 400:30:08Is there any type of, I guess, sort of range or framing that you can give us on How we should think about tackling the gross margin impact, I guess for the PCS segment or on the consolidated basis from the I guess some of these revised wage agreements that you're working on. Thanks. Speaker 300:30:27Yes, Scott. I think primarily it's in Illinois. I think the rate increase Beginning on January 1, it isn't tied to any kind of step up in minimum wage. There's no kind of offset wage scale per se that happens Exactly at that time. So our negotiations with them and we'll be a little cautious in exactly how detailed we get. Speaker 300:30:45But Yes, I think we expect to see some one time, as Dirk mentioned, kind of benefit enhancements, so not necessarily hourly rates or wages, But some things that haven't been addressed through our negotiations in the past several years that we're taking an opportunity to address now. So the way to think about it, I think going into next year, normally we kind of see an owner rate increase. So this is going to be the amount we're getting to be about a 4.2% increase on Our current rate, we would see kind of a normal margin pull through. I think our expectation is we're not going to see that with this particular rate increase when we make some of these adjustments. Yolanda was a decent part of our business. Speaker 300:31:20So we'll probably have a very slight impact on the margin rate, but not, would say overly material from a percentage basis, but probably a slight impact. Speaker 400:31:32Okay, great. Thank you. Operator00:31:36The next question we have is from Ben Hendricks with RBC Capital Markets. Please go ahead. Speaker 500:31:42Great. Thank you very much. I appreciate the commentary about the PC hiring momentum. I was wondering if you could give us some Your take on how retention has been trending, especially after the special Illinois rate increase that you saw or the extra Illinois rate increase You saw last year, if that's having an impact on retention. Then on the hospice side, the ADC up sequentially on a same store basis. Speaker 500:32:07Wondering how that trended through the quarter and kind of what's given you confidence in seeing some pickup in 4Q? Thanks. Speaker 600:32:16Ben, this is Brad. With respect to the PCS, just kind of looking at the turnover and retention rates there, We have seen continued improvement in our retention and our turnover rates on the PCS side. I think a lot of it as we pointed out earlier is A lot of the enhanced unemployment benefits ended last year, which certainly helped on the retention side and getting people to work. But then more importantly, I think as you point out, some of these rate enhancements have certainly helped keep people engaged, help with hiring numbers, help keep them I think we're doing a better job honestly Giving them more hours is one of our focuses is we're doing a good job on the hiring front. But what we really need to, I think, focus on this year and next It's really maximizing our existing workforce, because it's there's a lot of employees there that Want more hours and it's really a matter of matching those caregivers with open shifts and that's where we're spending a lot of our efforts now and into next year is really focused on technology enhancements that would allow us to do a better job, which I think one helps us get cases started faster as Dirk alluded to, but then more importantly allows us to get more Hours out of our existing workforce, which helps with the retention. Speaker 600:33:39When you look at the hospice trends, we saw Hospice numbers when you looked at July and particularly August, held off a little bit in September, but then picked up again in October. So I think we've got some good momentum on the Hospice There's still some pockets where we had some challenges on the staffing side, primarily in some urban markets like Chicago and Portland, Oregon. Those have improved. So I think that gives us some optimism heading into Q4. But as Brian pointed out, you typically have a little bit of seasonality around the holiday season, particularly with respect to hospice. Operator00:34:18Thank you. The next question will come from Joanna Kajuk with Bank of America. Please go ahead. Speaker 700:34:28Good morning. Thank you so much for taking the question here. So I guess first I'll start with a follow-up question and then I have my question. But on the follow-up, So just talking about the Illinois rate increases and how you expect a one time, I guess, impact to gross margin Because of the lower, I guess, flow through. But you also said in the prepared remarks, do you expect to see some offsets from volume increases in the market? Speaker 700:34:52So Could you talk about that a little bit more like when would you see those volume, I guess increases materializing? Is it immediately or is it more of a comment over time? Speaker 600:35:04Yes. Joanne, this is Brad. With respect to the volume, if you look at Illinois and this kind of goes back to the previous question, we paid a pretty good Rate in Illinois because of some of the rate increases that we've received from the state, which has been beneficial on caregiver recruitment and retention. So we've seen some really solid hours growth in Illinois. I think year over year they're up probably almost 6% On an hours basis, even though we're not getting necessarily as much margin out of this Coming rate increase, I do anticipate that those volume increases should continue, which will give us more leverage off of our SG and A, I think when you talk about margin really focused on the bottom line, it should have a negligible effect that we're seeing a little bit of a not as much pull through on this rate increase. Speaker 700:35:56Okay. Thank you. And my question around the margin commentary, so I appreciate Typically, this Q4 margins are higher, but then to your point, Q1 tends to be a lower margin quarter In a year. So I guess, this year, I guess, tracking for the full year EBITDA margins, I'm talking about 11, Maybe 11.1 percent for the full year or so. So is that a good starting point when thinking about the full year 2024? Speaker 700:36:25I understand you don't give specific Guidance, but I guess in line of the commentaries around Q1, I think it will be helpful talking about also kind of a 4 quarter period, how the margins could play out. And as you talk about that, I guess any puts and takes in terms of the volumes and rates, obviously volumes have been improving nicely in PCS Right. It's very strong, right, and how you see this normalizing into next year? Thank you. Speaker 300:36:53Yes, Joanna. I think for 2023, I think we are trending toward finishing the full year above back above 11 Which is where we were a couple of years ago. I think we had talked about coming into this year, we expected our margins to remain somewhat stable compared to last We saw a lot of wage pressure. I think we've actually over performed that a little bit this year. I think adding acquisition like Tennessee Quality Care and Clinical It's helpful with that as well. Speaker 300:37:17But I think our expectation looking forward to 2024 on the margin perspective is we would expect to again be back above 11% and stay in that range. I think talking a little bit of piggybacking on Scott's earlier question about growth rates, I think our long term growth rate 3% to 5%, I think we're still comfortable with. And then getting to 4% plus increase in Illinois, just thinking about the top line, not necessarily the pull through, It's very helpful in that regard going into next year. So I think we expect to be nicely into that range and toward the top end of next year. And I think our clinical services, we anticipate we'd like to see those get back to our normal growth rates of kind of the mid single digits. Speaker 300:37:58So with that, again, that 11 plus percent bottom line margin expectation for next year. Speaker 700:38:06Thank you. If I can just follow-up on that. So I guess, it sounds like you're talking about maybe higher end of the 3% to 5% for PCS, so how would you break it down the volumes versus rates? So I guess Illinois, you just mentioned 4% increase. And how are, I guess, the rest of the Do you see as markets trending when it comes to rate increases into next year? Speaker 700:38:29Thank you. Speaker 300:38:31Yes. I think Illinois obviously is going to be the most impactful one for us next year. So they're probably about 40% of our business in Personal Care. So at 4% plus that's a good start on the 3 5% consolidated for the year. I think we've seen good rate support over the last couple of years from a lot of our markets. Speaker 300:38:47We've seen a lot of Corresponding increases to offset some minimum wage step ups. We don't have many of those I think scheduled for next year. So I think our expectation is Outside of Illinois, not probably a lot on the rate side next year. I think we are getting, as Brad mentioned, really good momentum on the volume side. And we have an expectation that our market will continue to grow, both in a number of clients, but also where we can maximize those fill rates from our We're making some headway there. Speaker 300:39:16We have some opportunity there on the volume side, we believe. Speaker 700:39:20Great. Thank you so much. Operator00:39:24This concludes our question and answer session. I would like to turn the conference back over to Mr. Dirk Allison for any closing remarks. Please go ahead. Speaker 200:39:32Thank you, operator. I want to thank you for your interest in Addus and for being part of our call today. We hope you have a great week. Operator00:39:41The conference is now concluded. Thank you for attending today's presentation. You may now disconnect.Read moreRemove AdsPowered by