Harmonic Q3 2023 Earnings Call Transcript

Quartr
Provided by Quartr
October 30, 2023

There are 9 speakers on the call.

Operator

Welcome to the Third Quarter 2023 Harmonic Earnings Conference Call. My name is Carmen, and I'll be your operator for today's call. All participants are in a listen only mode. After the presentation, there will be a question and answer session. You will hear a message advising your hand is raised.

Operator

Please note that today's conference is being recorded. I will now turn the call over to David Hanover, Investor Relations. David, you may begin.

Speaker 1

Thank you, operator. Hello, everyone, and thank you for joining us today for Harmonic's 3rd quarter 2023 financial results conference call. With me today are Patrick Harshman, President and Chief Executive Officer and Walter Jankovic, Chief Financial Officer. Before we begin, I'd like to point out that in addition to the audio portion of the webcast, We've also provided slides for this webcast, which you may view by going to our webcast on our Investor Relations website. Now turning to Slide 2.

Speaker 1

During this call, we will provide projections and other forward looking statements regarding future events or future financial performance of the company. Such statements are only current expectations, and actual events or results may differ materially. We refer you to documents Harmonic filed with the SEC, including our most recent 10 Q and 10 ks reports and the forward looking statements section of today's preliminary results press release. These documents identify important risk factors, which can cause actual results to differ materially from those contained in our projections or forward looking statements. And please note that unless otherwise indicated, the financial metrics we provide you on this call are determined on a non GAAP basis.

Speaker 1

These metrics together with corresponding GAAP numbers and a reconciliation to GAAP are contained in today's press release, which we have posted on our website and filed with the See on Form 8 ks. We will also discuss historical financial and other statistical information regarding our business and operation, and some of this information is included in the press release. The remainder of the information will be available on a recorded version of this call or on our website. And now I'll turn the call over to our CEO, Patrick Harshman. Patrick?

Speaker 2

Well, thanks, David, and welcome, everyone, to our Q3 call. Today, we reported 3rd quarter results, Which were within our guidance range and expectations as we continue to make substantial progress in a number of key areas, including DOCSIS 4.0, Fiber to the Home and Video SaaS. We ended the quarter with strong backlog and deferred revenue, showing our alignment with our customers' growth plans and giving us further confidence and our long range growth prospects. Before diving into the details of the quarter, I'll mention 3 overarching points. First, regarding our broadband business.

Speaker 2

We're financially healthy. Our technology execution and differentiation remains very strong. We're uniquely positioned for a sustained period of network investment, and we therefore remain fully on track to deliver strong multiyear growth. 2nd, our Video SaaS business continues to deliver strong recurring revenue growth, up 42% in the Q3 on a year over year basis, With several new customers recently won and being onboarded. With live sports still in the early innings of migrating to streaming platforms, We believe there is substantial runway for growth in our Video SaaS.

Speaker 2

And 3rd, we're announcing that we have commenced a formal strategic review process for our Video business. Due to changes in the marketplace and our customer strategies, synergies between our broadband and video businesses are now less compelling. Additionally, we have received interest from several external parties for our video business. These factors, coupled with capital allocation planning, Let us to initiate the strategic review. Together with financial and legal advisors, we're assessing a range of alternatives for the video business With a clear goal of optimizing long term value.

Speaker 2

Walter will provide additional color momentarily. Moving now to our broadband segment highlights. We delivered segment revenue of $75,800,000 down from $91,900,000 a year ago, Largely as expected. The number of global customers deploying our solution reached 104, up 21% year over year With corresponding 23,500,000 DOCSIS cable modems now served worldwide, approximately 13% of cable modems deployed globally, highlighting the significant footprint expansion opportunity still in front of us. If you recall last quarter, we anticipated this 3rd quarter revenue decline 2 related reasons.

Speaker 2

First, some customers were bleeding down inventory positions established during the pandemic. And second, Better than anticipated progress in DOCSIS 4.0 technology was leading to a slowdown in DOCSIS 3.1 deployment plans in anticipation of DOCSIS 4.0 rollout. This is all playing out largely as we had anticipated. Regarding DOCSIS 4.0, the progress has been stunning. Our powerful COS cloud native software is way out front of the rest of the industry, handling both variants of ADASHA's 4.0 specification, Full duplex and extended spectrum along with 5 gs fiber in a unified way that simply is impossible with legacy CMTS solutions that we compete against.

Speaker 2

Equally impressive has been the edge device work we've done to enable unified support of FDX, ESD and fiber, providing deployment optionality that's a game changer for the While anticipation of DOCSIS 4.0 rollout may impact certain customers' near term deployment plans, The mid to long term story for Harmonic is quite positive. As our technology lead is extended, we have an opportunity to sell this DOCSIS 4.0 technology into already DOCSIS 3.1 Networks. Our customers have a new tool to deliver their consumers highly competitive multi gigabit services. In parallel with this advanced DOCSIS work, we've also been making impressive progress in the fiber to the home area. We've secured 14 new fiber wins, including 10 in our existing customer base and 4 net new with fiber focused or fiber only providers.

Speaker 2

The growing fiber success with existing DOCSIS customers highlights the value Cable Operator C and our unique COS core with its flexibility to simultaneously power DOCSIS And FiberEdge Devices. We expect fiber penetration within our existing accounts to grow as cable operators increasingly deploy complementary fiber based broadband To new and existing subscribers. And the net new wins outside of our traditional cable operator footprint demonstrate our expanding fiber sales focus and success. The recently announced new peer OLT shelf, which supports 10 gs, ComboPON and GPON will further empower our sales force to engage with a variety of customer profiles In summary, we remain confident in our technology, Our market position and our growth opportunities for our broadband business, spanning broadband cable and fiber with continuing strong backlog and deferred revenue, Very strong customer endorsements, for example, the recent SAP Expo in Denver and new design wins in every geography, we're well positioned for sustained growth. So turning now to our Video segment.

Speaker 2

The highlight of the quarter was again SaaS revenue $12,500,000 up 42 percent year over year. Total revenue was $51,400,000 down from $63,800,000 a year ago, Reflecting our intentional SaaS transformation and several video appliance project delays, a select customers contend with macroeconomic headwinds. Highlighting the accelerating transition to streaming SaaS, new wins happened at a record pace as our total SaaS customer base grew by 20%. Approximately half of these new SaaS wins were with historic appliance customers. So to be clear, in addition to some appliance deal delays, We're also seeing more appliance customers starting to transition to SaaS.

Speaker 2

Only a few of these new SaaS engagements came online during the quarter, Meaning our recurring SaaS revenue funnel continues to grow. Live sports remains the primary driver of these new SaaS wins This exceptional video quality, low latency, flexible targeted ad insertion and a broad array of quality related benefits continue to differentiate us in the market. Among our latest sports streaming customers are global player VuLift and WRC Promoter in Germany, with whom we recently issued press releases. On the appliance side of the business, which is more capital intensive for our customers, We saw several instances of extended project delays. However, our domestic and international sales pipelines for the coming periods has actually grown.

Speaker 2

And we're starting to see encouraging signs of pent up demand and resumption of activity. Finally, before I hand you over to Walter, I'd like to briefly comment on the situation in Israel. Like many, we were outraged By the horrible events that have taken place there in recent weeks. To our colleagues in Israel and their families, please know that our hearts are with you during this extremely trying time. As a company, our first and utmost priority is the safety of our people.

Speaker 2

The majority of our people are secure, We're taking the appropriate measures to ensure their continued safety and support. And with that, let me hand it over to you, Walter, for a deeper discussion of our results

Speaker 3

Thanks, Patrick, and thank you all for joining us today. Before I discuss our quarterly results as well as our outlook, I'd like to remind everyone that the financial results I'll be referring to are provided on a non GAAP basis. As David mentioned earlier, Our Q3 press release and earnings presentation includes reconciliations of the non GAAP financial measures to GAAP that are discussed on this call. Both of these are available on our website. Our 3rd quarter results were within our guidance range taking To account customer demand push outs related to the larger macroeconomic environment that we referred to on our last earnings conference call.

Speaker 3

Before reviewing our Q3 2023 financials in detail, I'll call out the highlights here on Slide 7. For the quarter, we reported revenue of $127,200,000 with EPS of $0.00 Bookings of $96,300,000 and near record backlog and deferred revenue of $627,200,000 In a few moments, I'll provide Q4 guidance. Turning to Slide 8, total Q3 revenue was down 18.3% Year over year, mainly due to the factors I mentioned earlier. Looking at broadband, Q3 revenue was $75,800,000 The year over year decline was due largely to inventory adjustments by our broadband customers. I want to note that during the Q3, We were in the initial ramp stage of another Tier 1 customer.

Speaker 3

We expect to see the benefit of this ramp in Q4 as reflected in our revised guidance. In video, Q3 revenue was $51,400,000 while video appliance sales were lower due to the factors I noted earlier, Video revenue included SaaS revenue of $12,500,000 or 24% of segment revenue for the quarter, up 42% from the prior year. We continue to execute on the strategic transformation of our video business with the continued growth of SaaS, While also focusing on maximizing profitability in the appliance business. As Patrick mentioned, we are evaluating strategic alternatives for our video business. To be clear, we still consider both broadband and video SaaS to be high growth areas.

Speaker 3

Based on that And after making a thorough assessment of our capital allocation priorities, we decided now was the right time to assess strategic alternatives for Vidyo As it continues its strategic shift to focus on SaaS. This decision was also made partly due to the indications of interest in our video business from a number of parties over the past several months. Please note, no timetable has been established for the completion of the strategic review And the review may not result in any transaction. We do not intend to disclose further developments with respect to this review process Unless and until our Board approves a specific action or otherwise concludes the review. Turning back to our 3rd quarter Results, we had one customer representing greater than 10% of total revenue during the quarter with Comcast representing 41% of total revenue.

Speaker 3

Total company gross margin was 49.5 percent for Q3 2023 reflecting decreased gross margins in both of our business segments sequentially. Broadband gross margin was 44.5 percent for Q3 2023 down 50 basis points year over year and above our guidance. Video segment gross margin was 56.9% in Q3 2023 Reflecting macroeconomic headwinds and projects delays noted earlier. Moving down the income statement on Slide 9. Q3 operating expenses were $62,900,000 down 6.4% sequentially And up 3.2% year over year.

Speaker 3

The sequential decrease reflects cost containment actions And R and D that is assigned to cost of sales for specific customer projects, partially offset by an increase due to a specific bad debt Expense of $1,000,000 Adjusted EBITDA for Q3 'twenty three was $3,500,000 or 2.8 percent of revenue Comprised of $8,100,000 from broadband and negative $4,600,000 from video. Adjusted EBITDA for broadband came in The high end of our expectations while video was lower due to the factors noted earlier. This all translated into Q3 2023 EPS of 0 dollars per share in line with our previous guidance and compared with $0.12 in Q2 2023 And $0.13 per share for Q3 2022. We ended the Q3 of 2023 with a calculated diluted weighted average share count of $116,700,000 compared to $119,300,000 in Q2 2023 And $113,200,000 in Q3 2022. The sequential decrease is primarily due to the decreased convertible debt dilution of 2,500,000 shares.

Speaker 3

Turning to the order book, Q3 bookings were 96,300,000 The book to bill ratio was 0.8 for the quarter. For Q2 2023 and Q3 20 22, our book to bill ratios were 1.2 And 1.1 respectively. As we've stated previously, over time as supply chain conditions improve, We expect this ratio to normalize and approach the historical benchmark of greater than 1. For Q3, we were below 1 after several quarters Turning to the balance sheet on slide 10. We ended Q3 'twenty three with cash of 75,600,000 The net $4,600,000 sequential increase was due to a few factors.

Speaker 3

Cash from operations provided $11,000,000 Due predominantly to a decrease in both inventory and accounts receivable offset by a decrease in other current liabilities. We also used $1,900,000 in the purchase of fixed assets. Also in addition to cash of $75,600,000 At quarter end, we had short term investments of term deposits of $6,300,000 together totaling $81,900,000 Turning to accounts receivable and days sales outstanding at the end of Q3 'twenty three, DSO was 78 compared to 69 in Q2 2023 and 61 in the prior year period. As we mentioned on our last earnings call, One of our larger customers informed us that they will no longer take an early pay discount in Q3, which is reflected here. Days inventory on hand was 145 days at the end of Q3 'twenty three compared to 145 At the end of Q2, 2023 and 116 at the end of Q3, 20 22.

Speaker 3

The inventory decline in the quarter was a result of lower in feed as we continue to tighten our supply chain. Regarding capital allocation, our top priority remains driving our future growth. When appropriate, we will strategically invest in building inventory as we've done in the past to meet strong demand. We retain the flexibility to maintain somewhat lower inventory levels. This is reflected in our lower ending inventory balances for the Q3.

Speaker 3

Our forward capital allocation strategy also includes our 2024 convertible notes and any stock repurchases under our stock repurchase program. As we said previously, the timing and amount of any stock repurchases will depend on a variety of factors including the price of Harmonic's common stock, Market conditions, corporate needs and regulatory requirements. At the end of Q3, total backlog and deferred revenue was $627,200,000 Our strong backlog reflects continued demand from our large broadband customers And growing video SaaS commitments. Just under 50% of our backlog and deferred revenue has customer request dates for shipments of products and for providing services within the next 12 months. Lastly, we generated $9,100,000 in free cash flow in the quarter.

Speaker 3

In summary, our Q3 results were within our expectations. The short term macroeconomic headwinds while frustrating Have not impacted our market share. We continue to see strong demand for our market leading technology solutions as customers recognize The value add that we bring to their businesses. Before reviewing guidance, I'd like to mention that given the strategic review process we announced today, We have decided to move our Analyst Day, which was previously planned for late 2023 to early next year. More information will be forthcoming once we have finalized those details.

Speaker 3

Let's now review Our revised non GAAP guidance for the Q4 beginning on Slide 11. We expect broadband To deliver revenue between $105,000,000 to $120,000,000 below our prior guidance at the midpoint. Gross margins between 44% to 45%, reflecting a similar product mix as in Q3, Operating expenses between $29,000,000 to $30,000,000 and adjusted EBITDA between $19,000,000 to 26,000,000 For broadband, we still expect to see a rebound in Q4 and the potential to hit a record quarter in revenue. Today's guidance and wider range reflects the current macroeconomic climate. For our Video segment in Q4 on Slide 12, we expect revenue in the range of $45,000,000 to 55,000,000 Gross margin in the range of 59% to 60%, operating expenses in the range of $33,000,000 to 35,000,000 And adjusted EBITDA to range from a loss of $5,000,000 to a loss of $1,000,000 For Video, We are being conservative in providing a wider range on guidance given the ongoing strategic review and other factors I mentioned earlier.

Speaker 3

Turning to slide 13. For the Q4 of 2023, we expect total company Revenue in the range of $150,000,000 to $175,000,000 gross margin in the range of 48.5 percent 49.7 percent, operating expenses to range from $62,000,000 to $65,000,000 adjusted EBITDA to range from 14 The $25,000,000 an effective tax rate of 20% and a weighted average diluted share count of approximately 117,100,000 And EPS to range from a profit of $0.07 to $0.14 and cash to range from $80,000,000 to 95,000,000 We will not go through the full year 2023 guidance here since we just discussed Q4 guidance in detail. For further details, please refer to our earnings release that was issued earlier today. In summary, during the Q3, we continue to of our video segment and shift to SaaS during the quarter even as we consider strategic alternatives to maximize shareholder value. Thank you everyone for your attention today.

Speaker 3

And now I'll turn it back to Patrick for final remarks before we open up the call for questions.

Speaker 2

All right. Well, thank you, Walter. Let me just wrap it up by emphasizing your concluding thoughts there. Harmonic continues to be exceptionally well positioned To drive sustained growth and shareholder value creation, we're focused on these objectives and confident in our ability to execute. And with that, we want to thank you for your continued support, and we will open it up for questions.

Operator

Thank you so much. Our first question is from Simon Leopold with Raymond James. Please proceed.

Speaker 4

Great. Thanks for taking the question. I'd like to try to squeeze in 2, if I may. The first one is, on its conference call, Charter publicly talked about some potential changes in the timing of its rollouts. And I think what they indicated was they may do some more of their rural build outs ahead of some of the other upgrade activity.

Speaker 4

And I want to see if you can share any thoughts on what that might mean for Harmonic. And then my second question, and sorry, I'll get both in, Basically for some of these upgrade initiatives require upgrades to amplifiers, but there are Carriers that have deployed fiber deep that don't need amplifiers to be upgraded to deploy the DAA nodes from somebody like Harmonic. And what I'm looking for from you is some sense of how much of the market can be upgraded fiber deep without waiting for The availability of the associated amplifiers. Hopefully, those two questions make sense and you can answer them. Thank you.

Speaker 2

Yes. Okay. Thank you, Simon. First, regarding Charter, we don't have anything really specific to say beyond what they themselves said About their plans. What I would remind you and everyone else is that from the beginning, we've been asked questions about Charter's schedule, etcetera.

Speaker 2

And I think Our position from the beginning has been to take a wait and see attitude. We've been through these onboarding ramp ups with a number of large customers. I think we've seen a lot. So we've got a lot of experience, and we're bringing a lot of that experience to bear. We are neither surprised nor unprepared For short term changes in schedule.

Speaker 2

That being said, we've got our eyes on the prize, which is the big picture. I think if you compare this to where we were a year ago, we've secured the 2nd largest operator on the planet, Charter. We are their partner going forward. They're going to do extensive work across their network over the next several years, and we think we're going to be a prime beneficiary and enabler of That exciting work. And nothing we have heard from them or think changes the big picture of the opportunity and the trajectory Of that work there.

Speaker 2

On the second question, it's a good question on DOCSIS 4. Indeed, what we've done on the core and in the nodes is out ahead Of what others have done on the so called RF amplifier area, which is needed for, I would say, the majority Of the DAA footprint. That being said, there is a significant to your question, and I can't give you an exact number, Simon, but there is a significant DAA opportunity where there is no amplifier technology needed. In fact, our estimation is I think the industry expects there to be RF amplifiers, let's say, roughly a year by a year from now 5 quarters from now. And our view is that there is ample opportunity for investment, for growth, For activity in DOCSIS for DAA that doesn't need amplifiers between now and then.

Speaker 2

So our that is our plan to be involved in projects. And we think it mirrors Some of our key customers plans will focus over the next year on DAA that doesn't involve amplifiers. And when the amplifier technology is available, well, then the playing field will expand. Thank you. Thank you.

Operator

Thank you. One moment for our next question please. And it comes from the line of Ryan Coons with Needham and Company. Please proceed.

Speaker 5

Hi, thanks. I want to follow-up on Simon's question about DOCSIS 4 and just at a high level what your view is Of DAA mix going forward, I mean obviously we're in the very early stages of deployments now and can you kind of share any thoughts, There was a lot of buzz at the conference a couple of weeks back about this DOCSIS 3.1 Kind of plus model to get higher speeds and if you can kind of share any thoughts about the transition to DOCSIS 4 hardware that you have in mind over the next A few quarters would be helpful. I've got one follow-up if you don't mind.

Speaker 2

Yes. Look, let's thank you for the question. Let's separate 2 things. 1, DAA, the architecture We have centralized core. I think the if you were to show you saw the industry is virtualized core.

Speaker 2

That's it. And then you've got distributed hardware at the edge devices. And we're going to see that as the predominant architecture going forward for DOCSIS 31 as well as DOCSIS 4.0 and as well as a hybrid DOCSIS and fiber. And I think that Yes. More than ever before, it's clear that's the consensus of the industry and it's clear that Harmonics leads in that area.

Speaker 2

Now what's the mix going to be, I think is the essence of your question between 3.140, maybe a hybrid, this what we call boosted A 31 Core taking advantage of some DOCSIS 4 modem technology, we're going to see a mix of all of the above. And it's hard to exactly forecast, but our risk of being too cliched. I mean, we're giving our customers an amazingly powerful Swiss Army knife That really allows them to be flexible, to be reactive to competitive as well as customer demand opportunity. And you're going to see a mix of all of it, Ryan. And I think if you were there in Denver, you saw we're way out in front on DOCSIS 3.1 now On this hybrid boosted 3.1 stuff on 4.0 as well as the overlay of fiber on top of that.

Speaker 2

So what's the exact mix? Not sure, but the key thing is for us is getting the customers to go with the Harmonic platform, so they've got that optionality. And I think more than ever before, we're positioned to take advantage of this.

Speaker 5

Yes, I mean, certainly the software platform you guys have is Huge differentiator can do all that. And a quick question on the video side. You talked about the growth in streaming and SaaS And the headwinds in appliance, are you seeing a direct cannibalization of the appliance business? Or are these Two separate customer businesses going in different directions and maybe you can give us a little light on that side of the world. Thanks.

Speaker 2

Yes. Look, so it's a great question. Basically, there's overlap. As we pieced apart and we had a record quarter for new SaaS ads, so as we dug into it, We found about it was about fifty-fifty new customers or kind of new business models, but the other half was actually historic appliance Customers moving to a SaaS model. So the SaaS is transformation is partly responsible In this past quarter, let's say 50% responsible for the weakness we saw in appliance.

Speaker 2

Now the other part is, there's really no different than you're seeing across the broader Carrier Landscape, it's inventory, it's cost of capital, etcetera. Maybe you leave a little bit more headwinds internationally. So it's both Ryan or a mix of the 2.

Speaker 5

Fair. Thanks Patrick.

Speaker 2

All right. Thank you.

Operator

Thank you. One moment for our next question please. And it comes from the line of Steve Frankel with Rosenblatt. Please proceed.

Speaker 6

Good afternoon, Patrick. Back on 4.0, there's been a lot of discussion about The Broadcom chip availability and how it's impacting the amplifier side, is there a Similar supply chain concern around 4.0 nodes? Or do you have visibility into The chip supply you need to get those 4.0 nodes into the market?

Speaker 2

The high level There's a lot of complexity, a lot of moving parts, but the high level answer is we're in good shape. We've got excellent relationship with Broadcom that we're grateful for, Excellent alignment with our customers, and we think we're in good shape there.

Speaker 6

Okay. And then in terms of the new tier you got a new Tier 1 Ramping, that's great news. There's been this other group of Tier 1s that kind of have been stuck in neutral or 1st year. What can you do to get that group of customers accelerated and moving forward? Well,

Speaker 2

We come out of this recent event in Denver extremely encouraged exactly on that question. If you roll back 12 months ago, think about it. There was uncertainty about Remote PHY versus Remote MAC PHY. There was all this stress about FDX versus ESD. A lot of uncertainty and confusion.

Speaker 2

We come out of a year later, we come out of It's Remote PHY. On DOCSIS 4.0, it's a unified product. So I think things that were holding back customers from having clarity on their plans I mean, the fog is really clearing. And the substance of the specificity of discussions we're now having With leading Tier 1s who have yet to get on board as well as Tier 2s, it's we're quite encouraged. Now look, doesn't mean we're going to be deploying with them next week.

Speaker 2

But as we look at the continued trajectory of this business, We're feeling that the industry and we with our product and technology are in a very good place.

Speaker 6

Okay. And then one last one. Would you characterize what the book to bill looked like on the broadband We talked about the weakness in video, but where were we on the broadband side in the quarter?

Speaker 3

Yes. Both of our businesses, Steve, it's Walter here, were below 1 in the quarter.

Speaker 7

Great. Thank you. Okay. You're welcome.

Operator

Thank you. One moment for our next question please. It comes from the line of George Notter with Jefferies. Please proceed.

Speaker 2

Hi guys, thanks a lot. I guess I wanted to

Speaker 8

ask about just the integration of CableOS Into customer networks, I think you referenced Charter earlier, but I'm just wondering, I know there's some integration that has to be done to get a big MSO like that up and running on CableOS. I'm just curious on where you are in that integration process. Is it done? Is there more work to do? What is Process, is it done?

Speaker 8

Is there more work to do? What does the timing of that look like? Thanks.

Speaker 2

Well, thank you for the question. Indeed,

Speaker 1

CableOS

Speaker 2

is a change in a couple of dimensions. We're a new company than historic CMTS provider, and it's a different technology approach. It's software. It's cloud native. It's With amazing telemetry tools.

Speaker 2

A few others were at the recent broadband event, you heard Comcast speak very publicly About the massive operational advantages they are deriving now from the system. All of those come after A number of transformations on the back end, the CableOS is really at the core of. So yes, with every customer coming on board, there is integration work, There is training in terms of adopting of new tools and approaches. And we've seen, George, with different customers That process takes varying amounts of time. And I can't give you a specific answer on where we are on Charter except for to say that we're Making good progress there as we are with other customers who are in the midst of onboarding.

Speaker 2

The question It is not one of if, but it's of exact timing. And we think we're making good progress with leading customers who are onboarding With CableOS COS, excuse me, at this time.

Speaker 8

Is there a sort of minimum and maximum that you guys have From your experience, just in terms of the time it takes to integrate it, I guess on one hand, I look at Comcast, It seems like it took a number of years certainly for Comcast to achieve a sort of full velocity in terms of the deployment of the network there and Maybe there's other smaller customers that move much more quickly, but I guess I'm just wondering if there's kind of a range of timing that we should think about in terms of that integration process?

Speaker 2

Well, you're right. If we go back to the very first and massive process with Comcast, that took years for a variety of reasons. It wasn't just a back office. There was a lot of learning, a lot of innovation all over the network that was happening at that time. Undoubtedly, times have improved dramatically since then.

Speaker 2

But we're still in the range of months to year kind of a thing Depending on a lot of factors concerning the historic legacy network and the orientation and the priorities of the customer we're working with. We've seen deployments happen in less than 2 months, and we are involved with the processes That take closer to a year. And it's everything in between, although the median time is definitely shortening, George, as we all continue To gain more experience.

Speaker 8

Great. Super. Thank you very much. Appreciate

Speaker 7

it. Thank you.

Operator

Thank you. And one moment for our last question please. And it comes from the line of Tim Savageaux with Northland Capital Markets. Please proceed.

Speaker 7

Hey, good afternoon. The question about the I guess the overall topic would be gross margins on the broadband side. You're guiding to pretty sharp increase and congrats on that and rebound in Q4 revenue in broadband. And I might have expected a pickup in gross margins there. If you look at the first half when you were kind of around the $100,000,000 Quarter level, you're around 50% gross.

Speaker 7

So it does look like the mix is changing a bit. You mentioned a Tier 1 win ramping, might that be more hardware heavy. So what sort of factors Are affecting that guide not just relative to what you saw in Q3, but relative to what you saw in the first half? And then maybe more broadly, As you look at some of these bigger ramps, where do you think a reasonable expectation for broadband gross margins And mix to settle out.

Speaker 3

Hey, Tim. Thanks for the question. It's Walter here. So just with regards to The gross margins for Q4, your inclination in terms of the product mix that we're seeing in Q4 specifically as we ramp up in initial stages of a Tier 1 is definitely impacting That margin in terms of it being more centric towards the notes and so that's a big part of the gross margin guide that we've Provided for Q4. And then more broadly in terms of the question as we look forward over a longer period of time, The product mix will shift as you get more ramp up and you get more into steady state with certain customers.

Speaker 3

You'll have the mix between the nodes as well as the COS and that will bring the margins to a higher level. And so when we've Guided before in our prior comments, we said, you kind of look at it over a 4 quarter rolling period and that would

Speaker 7

Great, thanks. And my follow-up, It doesn't sound like you're expecting a big recovery with Comcast into Q4 and instead maybe this additional Tier 1 Ramping, well, first of all, is that a fair statement? And as you look at this strong Q4, Do you think your concentration with Comcast will come down prior to obviously, we expect it to come down Charter ramping in 2024, but just talking about Q4 2023 by itself. Thanks.

Speaker 3

Yes. Just, Tim, on Q4 2023 specifically, Very similar to what we mentioned back a quarter ago, our expectations in Q4 and continue To be in our guide for Q4 is a ramp up of another Tier 1. So that by nature will reduce concentration across the largest Customer in terms of the percent concentration and so and we expect that concentration will continue To move in a direction of less concentration as we bring on more customers, including the Tier 1 as well as other customers as we move on through 2024.

Speaker 7

Thanks a lot. Thanks Tim.

Operator

Thank you. And this concludes I will turn the call over to Patrick Harshman for final comments.

Speaker 2

Okay. Well, thank you all again for joining us today. We appreciate the dialogue and your support. We remain focused on driving the growth objectives that we've discussed here today And creating shareholder value. We look forward to our next opportunity to speak with you.

Speaker 2

Good day.

Operator

Thank you, ladies and gentlemen. With that, we thank you for your participation, and you may now disconnect.

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