Lee M. Shavel
President and Chief Executive Officer at Verisk Analytics
Good morning, and thank you for participating in our third quarter earnings call. I am pleased to be here today to update you on the progress our team at Verisk is making on driving strategy and translating it into strong growth and value creation for our clients and shareholders alike. Elizabeth will provide the financial detail, but in summary, we delivered another strong quarter of results marked by solid organic revenue growth across most of our businesses, healthy margin expansion and double-digit profit growth. We have confidence in our ability to deliver on both our 2023 guidance and the longer-term objectives we communicated back in March at Investor Day.
The industry environment within which we are operating is marked by some deep challenges. Insurance carriers are dealing with the cross currents of inflation and higher losses, which are both negatively impacting industry profitability. In fact, AM Best data for the first six months of 2023 points to a $24.5 billion net underwriting loss for the U.S. property and casualty insurance industry, running well ahead of the pace of the full year 2022, which experienced net underwriting losses of $26.9 billion. AM Best notes that personal lines specifically homeowners is the primary driver of these declines.
In reaction to this backdrop, carriers are exiting markets in key catastrophe prone states dropping certain lines of unprofitable business and laying off portions of their workforce. Carriers are also raising rates to attempt to cover rising inflation and losses driving net written premium growth up 9.7% for the first six months of 2023. In response to this environment, Verisk is partnering closely with our clients to address their most pressing concerns, including high value solutions that can deliver high return on investment for our clients and we are including our clients earlier in the innovation process to ensure we are delivering the right solutions with simple implementations, improving the success rate and pace of uptake of new solutions.
One of the key tenets of our strategy is to elevate the strategic dialogue with our clients and to become their trusted data and analytic and technology partner. During the third quarter, we engaged with clients on several occasions and at a variety of venues, including the Verisk Insurance Conference in London. This year, we've combined several Verisk events to make it easier for clients to explore the many ways we can add value and increase the efficiency of their operations. In London, for example, we combined events focused on underwriting, claims, specialty Insurance and extreme event modeling into a singular client-centric experience featuring Verisk solutions.
I delivered one of two keynote presentations and the entire Verisk Senior Operating Committee was in attendance demonstrating our commitment to our customers at all levels. Our solutions gallery featured Verisk solutions as well as the solutions of our ecosystem partners and we held 35 concurrent educational sessions. We wrapped-up with a CEO dinner with attendees that represented carriers, brokers and managing general agents at a group discussion around common challenges faced by the entire insurance value chain.
Enterprise-wide risk management is top of mind for many in London as our clients are managing extremely large and complex portfolios of risk spanning multiple classes of business and insurance markets all over the world. To address this pressing need, we recently introduced Enterprise Exposure Manager. This solution is a joint development effort between specialty business solutions and extreme events to bring to the market a cloud native and scalable solution that enables insurers and reinsurers to make more informed business decisions by offering a comprehensive view of risks that exist across large property portfolios.
As we engage with our customers at these events in the many one on one meetings we have hosted throughout the year, there were a few consistent themes that we hear in these conversations. First is digital transformation, which represents a massive opportunity for the global insurance market. Our clients aspire to modernize their platforms, improve systems integrations, lower expenses and improve operational efficiency and we are partnering with them on this journey. Verisk is introducing solutions to drive operational efficiency for some of their most people and paper intensive processes. For example, within our casualty business, we recently launched Discovery Navigator and are seeing solid early success.
Discovery Navigator combines artificial intelligence and machine learning, Verisk's contributory data and years of clinical and legal expertise to immediately identify and extract key medical data points from unstructured records, which are part of bodily injury claims. Depending on the complexity of the case, the number of medical pages involved in a bodily injury claim can range from hundreds to thousands. Verisk has automated the organization, review and summary of these complex unstructured documents allowing insurers to adjust, negotiate and settle more claims in less time.
Discovery Navigator easily integrates into our customers' workflows through API or online options and delivers up to a 90% time savings and 95% accuracy for an average 10 times ROI for clients. Additionally, Discovery Navigator is a widely versatile tool that is driving innovation and can be used in combination with other Verisk solutions like Liability Navigator delivering workflow automation, decision support and overall efficiency for clients. The need for deeper data insights is also something we hear regularly from customers.
Inflation trends during the past year have underscored the need for accurate, up-to-date and granular data insights to inform underwriting, risk management, reinsurance and claims decisions. No company is better positioned to meet this need than Verisk with our comprehensive and proprietary data assets. For example, our Verisk property estimating solutions are designed to meet these challenges head on with a comprehensive set of tools based on timely proprietary data enabling our customers to write the most accurate estimates possible on their first attempt. This reduces the risk of over and under payments while improving cycle times.
Key to this process is exact expert, our recently introduced rules engine that assists estimators in avoiding unwarranted costs in their estimates. We also enable our customers' quality assurance teams that evaluate the data from the entire process ensuring that the claim payment will be correct the first time. Finally, generative AI remains a frequent topic with clients, both its transformative potential and the risk that it brings. We believe gen AI can deliver efficiency within Verisk and in client facing solutions, starting first in our underwriting and light businesses where we are actively exploring new product development as well as enhancements to existing solutions.
We are increasing our investment and leaning into generative AI as our clients recognize that by partnering with Verisk, they can invest in this -- we can invest in this advanced technology on behalf of the industry more efficiently than any one customer can do on their own. We also intend to do so while maintaining our focus on fairness and value-centric governance. On the theme of investment, I want to provide a progress report and update on our core lines reimagine project. We were about one-third of the way complete in what is likely a five year journey to modernize our forms, rules and loss costs and related solutions.
We've made progress modernizing our internal processes like our ratemaking operation to enable and efficiently scale innovations in current and new solutions. We are expanding our industry-leading contributory database by adding new data contributors and by increasing the quality of our collective data and we are working on enhancing the recency of our data in our analytics. On the customer facing side, we are in market with new proprietary analytics and workflow tools. For example, we have launched executive and client insight reports designed for the senior leadership of our clients across two of the largest lines of insurance, namely homeowners and business owners with plans to expand into other large lines over time.
Just this month, we also launched our legislative monitoring application in the new platform for select clients. This new cloud native application transforms what was previously a document based paper trail for tracking thousands of insurance-related legal, regulatory and legislative developments into a data driven modern digital monitoring and efficiency tool with an improved customer interface. Legislative monitoring is the first of a series of new features that will be launched over the next several years on the platform.
Overall, customer feedback on the reimagined project has been quite positive, including on the custom analytics and legislative monitoring application I mentioned before and there is excitement for future advances within core lines. This excitement is driving more constructive value-driven conversations with our clients as we partner with them along their digital transformation journey. We are making these investments to deliver increased value for our clients through enhanced underwriting accuracy and efficiency.
With that, I'll hand it over to Elizabeth to review our financial results.