Mace Security International Q3 2023 Earnings Report $0.02 0.00 (-6.55%) As of 12/6/2024 Earnings History Mace Security International EPS ResultsActual EPS-$0.01Consensus EPS N/ABeat/MissN/AOne Year Ago EPSN/AMace Security International Revenue ResultsActual Revenue$1.50 millionExpected RevenueN/ABeat/MissN/AYoY Revenue GrowthN/AMace Security International Announcement DetailsQuarterQ3 2023Date11/14/2023TimeN/AConference Call DateThursday, November 16, 2023Conference Call Time1:00PM ETConference Call ResourcesConference Call AudioConference Call TranscriptSlide DeckPress Release (8-K)Earnings HistoryMACE ProfileSlide DeckFull Screen Slide DeckPowered by Mace Security International Q3 2023 Earnings Call TranscriptProvided by QuartrNovember 16, 2023 ShareLink copied to clipboard.There are 4 speakers on the call. Operator00:00:00Ladies and gentlemen, thank you for standing by, and welcome to the Mace Security International Third Quarter 2023 Earnings Call. Currently, all participants are in listen only mode. After the speakers' presentation, there will be a question and answer session. Please be advised that today's conference is being recorded. I would like to hand the conference over to your first speaker, Mr. Operator00:00:29Rem Bilczinskas. Please go ahead, sir. Speaker 100:00:34Thank you, Matti, and good afternoon. Joining me on the call today is Sanjay Singh, the Chairman and Chief Executive Officer of Mace. Please visit corp.mace.com Under Newsroom, where you can find additional materials, including the Q3 2023 financial statements and the OTC quarterly report for the Q3 ended September 30, 2023, as well as our Q3 2023 Financial Overview Presentation. Before proceeding, I would like to point out that certain statements and information during this conference call may constitute forward looking statements and are based on management's expectations and information currently in the possession of management. When used during our conference call, the words or phrases such as will likely result, are expected to, will continue, is anticipated, estimated, projected and intended to or similar expressions are intended to identify forward looking statements. Speaker 100:01:52Such statements are subject to certain risks, known and unknown, and uncertainties including, but not limited to, economic conditions, limits of capital resources and disruptions in domestic and international supply chains. Such factors could materially adversely affect Mace's financial performance. It could cause Mace's actual results for the future periods to differ materially from any opinions or statements expressed during this call. I will now turn the call over to Sanjay for some comments about the 3rd quarter. Speaker 200:02:34Thank you, Rem. Good afternoon, everyone. The Q3 was very, very challenging. While Q2 2023 sales were slightly higher than Q1 2023 sales, that trend did not continue in Q3. Sales decreased across the base business and retail channels. Speaker 200:02:55The feedback that we received is that consumers have scaled back purchases. Net sales declined by approximately $1,700,000 or 40.2 percent when compared with Q3 2022 and 10% when compared to Q2. Most of the decreases year over year were driven by lower revenues from 2 customers and the remaining decreases from our base business. The decrease versus Q2 were mostly the result of a significant back to school order from one of our customers in that quarter. Net sales for the Q3 of 2023 also reflect the impact of the loss of one significant customer, which accounted for $306,000 of the sales decrease in the Q3 of 2023. Speaker 200:03:56Sales increased by 43% on the company's e commerce platform, which partially offset some of the overall sales decrease. Over the last couple of quarters in light of the slowness in organic Business, we accelerated our focus to drive new business both from new customers and new products and services. We started our partnership with U. S. Law Shield and Legal Meet earlier this year to provide both online and in person non lethal and safety training. Speaker 200:04:33The program was officially launched on November 1, And to date, we have received inquiries from a large city's transportation department that would like to train 1,000 of their employees, Head of College Campus Security, Healthcare Facilities, as well as inquiries from civilians. We expect to see a healthy demand for the service. We're running marketing campaigns to move our mobile pepper spray with our F3 We're also working on a new type of pepper spray design that will be priced in the $70 to $80 range that would be suited for higher price point retailers. Additionally, we are working on another co branded product that will cater to The Hospitality and School and College segment. Lastly, we're in the final stages of launching a new product, Just co branded that will be in a completely new segment in the non lethal space. Speaker 200:05:40Back to the financials, the adjusted EBITDA loss was $318,000 for the quarter ended September 30, 2023, compared with adjusted EBITDA income of $124,000 in the quarter ended September 30, 2022. We lowered SG and A costs in Q3 2023 by 9% when compared to the same period in the prior year. On October 20, 2023, we closed a 3 year $2,000,000 line of Credit for the commercial asset based lender. Given the drastic drop in sales, We have identified further cost reductions to drive to a breakeven EBITDA as well as to convert excess inventory to cash. I will now turn the call over to Rem to comment on the Q3 2023 financial results. Speaker 100:06:41Thank you, Sanjay. Our Q3 2023 net sales were approximately $1,500,000 a 40% decrease from $2,500,000 in our Q3 sales of 2022. Retail sales decreased 67.6 percent, international sales increased 41%, Business to business sales decreased 74% and our e commerce platform sales increased 43% compared with the same period in 2022. Gross profit for the Q3 2023 decreased $511,000 or 53 percent from our Q3 2022 results. Our margin rate in the Q3 of 2023 was 30%, down 8 points from margin rate of 38% for the same quarter of 2022. Speaker 100:07:47Margins in the Q3 of 2023 over the Q3 2022 due to decreased sales volume, unfavorable channel sales mix, higher component costs due to inflation and lower plant efficiencies. SG and A expenses for the Q3 2023 decreased by $59,000 to approximately $1,000,000 or 69 percent of net sales. $1,000 reduction in salaries and related benefits, dollars 53,000 decrease in advertising expense, partially offset by $42,000 increase in e commerce platform fulfillment costs due to higher e commerce platform sales. Our lower sales volume and higher manufacturing costs resulted in a net loss for the quarter of $771,000 which was down from our net loss of $233,000 in the Q3 of 2022. 3rd quarter adjusted EBITDA was a loss of $318,000 down $442,000 from an adjusted EBITDA income of $124,000 in the Q3 of 2022. Speaker 100:09:21The decline in the bottom line is primarily attributable to lower revenues. Our line of credit borrowing stayed constant during the Q3 $23,000,000 at 1,500,000 Cash increased to 754,000 at September 30, 2023, compared with cash of $62,000 at December 31, 2022, primarily due to the closing of a $590,000 convertible debt offering on July 27, 2023. As we've mentioned previously, with the supply chain delays experienced in 2021 early 2022, We had inventory orders that were in progress and could not be halted without a financial cost implications on future inventory order fulfillment. As such, we continue to have a lot of our cash tied up in convertible and saleable inventory. Inventory decreased by 130,000 compared to December 31, 2022. Speaker 100:10:26Inventory increased nominally during the Q3 of 2023 compared with the balance at the end of the Q2 of 2023 due to the company converting components into readily marketable finished goods during the Q3 of 2023. I'll now turn the call back to Sanjay for some additional comments Speaker 200:10:53Thank you, Rem. The results as you can see are extremely disappointing. However, we are focusing our efforts on new business opportunities and are targeting $13,100,000 of new business the next few quarters. For additional details, you can find this in our investor deck on our website on corp.mace.com. 2 of those retailers have expressed a very strong interest in carrying our products. Speaker 200:11:27The revenues from these new opportunities will be key to our financial results. We're going to be laser like focused on these initiatives. A quick reminder, We will not address or respond to any questions pertaining to our ongoing strategic alternatives project. The company has retained financial and legal advisors to assist with this process. At this time, I will stop and open the lines for questions. Speaker 200:11:55I would ask each caller to limit themselves to one question with one follow-up to allow everyone a chance to participate. We have additional time. We'll try to get you back into the queue. Maddie, please open the line for questions. Operator00:12:15Thank you. We'll take our first question from Speaker 300:12:29Hi. I know the Board has stopped taking cash compensation a While ago, but I was wondering in light of what is now the 11th straight quarter, not month, 11th straight quarter of year over year revenue Why hasn't management taken a salary cut? Don't you think it's about time to put that on the table? Speaker 200:12:55Andrew, management has taken a salary cut. Speaker 300:13:01I guess it's never been disclosed. I mean, we don't get to see that, but I appreciate That has occurred. Last quarter's call in August, You said we should see continued reduction in inventory as the buildup for Dollar General would be further moved out. Yes, the inventory levels didn't drop and instead slightly increased. So can you expand on what's going on for your day's inventory number Skyrocket due to obviously the sequential sales levels from prior quarter dropping 15% and the inventory being slightly up. Speaker 300:13:41Can investors expect to see a reduction of inventory levels in the present Q4? And can you provide some color to support that representation? Speaker 200:13:51Yes. So inventory reduction is one of our initiatives. There's a couple of factors that drove inventory to go up slightly. One of them is was a large private label order that actually shipped out In the Q4, it was produced in the Q3. I think it shipped in the 1st week Of the Q4, it's a pretty large order. Speaker 200:14:222nd, the buildup Of Dollar General inventory based on the initial forecast, our incoming orders are not in line with that forecast. So 40% of our of the stores do not have our products yet. And our team is working with the buyers at Dollar General to make that happen. So there's a buildup Of Dollar General orders as well. The third is, a lot of our production Is based on historical demand. Speaker 200:15:04And as the demand dropped, it caused another issue for us because The forecasting is not super dynamic. Just given the lead times, our lead times can be 6 to 12 weeks in some cases for components are coming in from China. So you have to plan ahead based on historical demand. Speaker 300:15:31Okay. I have many other questions. I'll back out. Please come back to me. Operator00:15:44We do not have any I apologize. We will take our next question from Speaker 300:15:54Okay. Well, I'm going to ask a few more here. Last call in the middle of Q3, you cited early in the year revenue shortfalls were partially on product SKU expansion delays at 2 retailers. But that, that expansion had finally taken place and it was now expanding at a total of 4 retailers. But here again, we got flat to down sequential quarterly revenues in the consumer sales channel And with such a sizable increase in our e commerce, it's clearly a substantial drop at retail and highlight at least that there's one big Retailer, can you reconcile and provide accountability for all these mishaps that seem to repeatedly trip you guys up? Speaker 300:16:40You said 90 days was sufficient time period for sell through visibility to materialize and it's been 90 days. So Can you provide sell through POS experience and if and when you expect the restocking orders on the new SKU supposedly that have been now shipped? Speaker 200:17:01So in terms of the product expansion, those SKUs We are seeing orders for the SKUs. In general, if you back out the back to school Quarter over quarter, Q3 versus Q2 would have been up, but we had a pretty sizable back to school order for Dollar General in Q2 that did not repeat in Q3. In terms of The year over year, I mentioned one of the retailers, we lost them. We're trying to get them back with one of our new products. We that accounted for 30% of the decrease. Speaker 200:17:49It was about 306,000 dollars out of the $1,000,000 decrease. The second big one was about $400,000 and this Particular customer has been we've been seeing decreases for the last few quarters. I mean, this big peaked at the end of Q3 of 2021. They've been pairing back inventory since then. With regards to the other retailers, those retailers were down in total. Speaker 200:18:25Total orders were down with some of our other retailers like Dick's and Ace and other folks that we do business with. We also saw some of our larger base business customers who were complaining that they had Way too much inventory and they were not going to place replenishment orders this quarter. So between the retail and business, base business, we saw a dramatic change in sentiment in terms of replenishment orders. Speaker 300:19:00So okay. So with Dollar General, which is a new one and you had the sizable back to school order in Q2 and all that, Okay. You said 3 months ago, your plan is to be initially in 10,000 other 18,000 stores And the ramp up was nowhere near the number that you had expected. And you've just said now, I think you have You're only in 40% or 4000 of the 10,000 you expect or you have 40% more to go? Please clarify that. Speaker 300:19:32And when do you expect to you have 4,000 more to go For 6,000 more to go. Speaker 200:19:4040%, yes, 4,000 stores more to go. More to go. Speaker 300:19:46So you're in 6 of the initial ten. Okay. And when do you expect to get into the remaining 4,000? And can you provide your General sell through experience and restocking order experience from the back to school Initial stocking you did in the early stores that you got placed in, how is that going? Speaker 200:20:14The restocking orders are nowhere close to our forecast, number 1. This was a forecast that we received from Dollar General. Then secondly, what we have found from visits to Dollar General Stores in the Cleveland area, what we found From the store managers is that the inventory is sometimes sitting, it's not even out in the store. It's sitting in boxes because they are understaffed. The third is we received feedback that there are many, many stores that are being reorganized Or that have been hit with not being in compliance with hazardous materials and other types of issues, so there's a general focus there with the Dollar General leadership They even had a change right at the top. Speaker 200:21:15So that's the feedback that we are receiving from Our reps who work very closely with the buyer. Okay. Speaker 300:21:24All right. And then did the new product videos for walmart.com get accepted and uploaded by its buyer, which is where you were at 3 months ago? And was there any impact or improvement in their POS sales from that? And additionally, have you presented your new and different product offerings to Walmart buyers? And what was the feedback or status of that? Speaker 200:21:50We have provided all the images. The status remains unchanged since the last quarter. We are it's still in the hands of the buyer, But there has been a buyer change and we are going to be sitting with the buyer hopefully before the end of the year. We've asked for a meeting before the end of the year. Speaker 300:22:14Okay. I have more questions. I'll back out, but please come back to me. Operator00:22:31As of right now, there are no other questions in the queue. We will take our next question from Andrew Shapiro. Speaker 300:22:54All right. Okay. I'll ask a few more in here Before backing out again, it doesn't look like there are many others speaking out on the call. On this new working capital loan, It's secured by all the assets of the company. I just wanted to confirm there are no personal guarantees or anything else that were needed to And what is the I think that you mentioned at least as of September 30, you had $1,500,000 borrowed under the line. Speaker 300:23:34What is the company borrowed under the line at present? And given your working capital balances At the same time, what is the total credit available? Do you have the full $2,000,000 thus 500,000 available or is it some number less than 2,000,000? Speaker 200:23:55The total availability is 1.5 And then we have the Board raised funds. Speaker 300:24:05Okay. So while it's a $2,000,000 credit line on a 3 year term, Based on your working capital balances right now, you're at the borrowing limit. Is that right? Speaker 200:24:19I'm sorry, can you please repeat that? Speaker 300:24:23It's a $2,000,000 line, But it's based on your working capital balances. So what I'm trying to confirm is, while you have $1,500,000 borrowed, Do you have $500,000 available or based on your working capital balances, the availability is somewhere Less than $2,000,000 Speaker 200:24:49The availability is less than 2,000,000 At the moment. Okay. Speaker 300:24:53And what is the availability? Is it at 15? You're fully drawn on what's available right now? Speaker 100:25:02Our availability is day to day and There are days Speaker 300:25:08when Yes. Okay. So give me kind of like some kind of point, whatever. Is it 200,000, 300,000? Speaker 100:25:16At any point in time approximately $1,500,000 Speaker 300:25:21I understand that's what's drawn, but is that what's available as well? Speaker 100:25:27It would be a number that would be similar. It could be a little more. Speaker 300:25:30Okay. So there's not much room basically. Speaker 100:25:34That's correct. Speaker 300:25:35There's not much room until you make more sales and thus have real borrowable receivables added to it. Speaker 200:25:45That is correct. Speaker 300:25:47Okay. That's what I want to get at. All right. What individuals participated in the grant of 600,000 options that occurred during this recently reported quarter and were management options that were granted performance based. Speaker 100:26:10We're being asked to provide a list Of the participants in the convertible. Speaker 300:26:15Well, let's just be more general, okay? You've got you have Directors don't get paid cash, they get paid equity, but I think that's actual regular stock. So senior management got The bulk of the $600,000 is where are we going with this? Is it just one person getting 600 1,000 new options and where is these options, vesting over performance or just time vesting? Speaker 100:26:48Our options vest over 5 years and the recipients of the 600,000 that you're referring to were The Board members. Speaker 300:27:02That's just the Board compensation. Speaker 100:27:05That's correct. Speaker 200:27:08Okay. Speaker 300:27:10Your product roadmap, Slide 11. I have a few questions about that. So Project K, which was due in the quarter ended that you've just reported, As a $500,000 a year year one targeted revenue for the DTC market, it's now Q4. Can you say what Project K is or was? Speaker 200:27:33Yes. These are our value kits. So, we're taking a look at our inventory and we're offering these in 3 packs, 5 packs and 10 packs. Speaker 300:27:48Okay. Project SG for this quarter has $1,000,000 year 1 target revenue. For the DTC market, it's at $3.50 a unit, big unit price. Can you provide more info on this product? Is this The Vehicle Perimeter Defense Unit? Speaker 200:28:09No, it's different. I'll just have to leave it at that since we don't have a finalized agreement yet. We're in the final throes of it, but I'd just like to leave it at that. Speaker 300:28:25Okay. And but it's still on target for Q4 that you're having something here? Speaker 200:28:32Yes. We're targeting closing of the agreement this quarter. Yes. Speaker 300:28:39Okay. Then I'll look forward to seeing it when it happens. Project S for this quarter, dollars 250,000 a year 1 target Revenue, this is for the educational market. Can you provide more info on this product? Speaker 200:28:56I cannot we have not closed that agreement yet either. Okay. Is it still expected for this quarter? Sure. Speaker 300:29:06Is it still expected for this quarter? Speaker 200:29:09It is. And we're looking towards it. All right. Speaker 300:29:11I'm not going to do all of them. I'm not going to do all of them, but I do want to do one last one, which is Project 4, presumably this being a slide you are presenting here in mid November, Your Q1 timing projection is fresh, but can you give some more color on the product or the accurate timing Of when revenues would start being generated and all of this in particular, are all the components in country or still on a boat or overseas and subject to future supply chain excuses? Speaker 200:29:44I cannot offer any Further details on it since we do not have an agreement yet. Speaker 300:29:51Okay. These are agreements you're hoping Speaker 200:29:52We are targeting a relief of the product In the Q1, meaning selling the product online and offering it to very specific retailers In the Q1. Speaker 300:30:11Okay. And so this Does not have a lot of dependence for overseas supply? Speaker 200:30:22It does have dependence on overseas supply. Speaker 300:30:26That one does. Okay. And touching on that issue, when your revenue shortfall problem is supply chain, it's really The costly capital limitations on stockpiling inventory of long transit time product Long transit time product shipments. And frankly, at the rate of interest that our working capital line or credits on it, it'd be It's been better to get that inventory level down, converted and get that costly working capital line of credit, which I'm happy Mind you, we got a 3 year duration on it, but to get that thing paid down because it's not cheap, all right? So what's the status of resolving supply issues and finding alternative sourcing preferably closer to the U. Speaker 300:31:19S? And have you achieved any success in onshoring more of the company's supplier and logistics? A Speaker 200:31:29significant amount of time and resources were invested in securing this ABL. And to find a new supplier, domestic supplier would require Upfront tooling costs, depending on the status of our existing tooling. So I think the first thing we need to do here is increase our cash flow before we can look at Yes, moving that in sure. It is on our list, but we're constrained at the moment to do that. Speaker 300:32:13So there's a capital investment Mace has to undertake in order to shorten the supply line? Speaker 200:32:22Yes. Speaker 300:32:24Okay. Just wanting to better understand that. You described in your Slide number 5 that a single current customer accounted for $170,000 For most of the sequential quarterly revenue decline in the Retail segment, I think you made comments in your introductory script. Can you again expand on or provide what's going on with this customer? And Why should we or when should we expect this customer to return to former purchasing levels? Speaker 200:33:03So this we've had this customer for a long time. They are they went with a different option and They were seeking more innovation from us. They didn't like our The Pocket, the formerly Pocket Hero introduction, they did not care for that. So Having received their feedback, the one that is being targeted for a release in the Q1 of 2024, We think that this that would be a pretty good candidate for this customer. Speaker 300:33:49Have they given you feedback on this new product yet? Speaker 200:33:54No, they have not given feedback, but we have Provided we have been provided feedback from our sales rep who has talked to the buyer And that's what I'm basing that on. Speaker 300:34:10So is this the same sales rep that thought the Pocket Hero was a good idea For Speaker 200:34:18AutoZone? No, the buyer liked it. They placed it in a very different area than we expected. So the sell through Initially, it was good. They moved it to a different area and then the sell through declined. Speaker 200:34:37So, I mean, the buyers bless the product. That's how that model got placed. Speaker 300:34:46Okay. I have some more questions. I don't want to dominate unless There's no one in the queue. Either you can tell me whether that's the case before I get back go out or I'll go out and just let me back in. I got a few more. Operator00:35:06This is the operator. There are no other questions in the queue. Speaker 300:35:10All right. I will ask a few more here to get to my list. Let's talk a little bit about some of the new business and new customer stuff. All right. I see the new dog leash with Airhorn product is here. Speaker 300:35:21It's arrived and it's being offered for sale on mace.com. When did you start making sales? What's been the response so far? And where and when will you offer the product beyond our e commerce site? Speaker 200:35:38So the product was On-site, probably a couple of months ago. And That's when we started we updated our website to reflect that and we have offered it to other retailers as well. And we a regional retailer in the Cleveland area is very interested in carrying it. We are waiting for Their purchase order and then we are also offering it on our store on Amazon. Speaker 300:36:18Okay. I went through today and I couldn't find it. So maybe I punched in The wrong prompts to find that. But it's now being offered on your store in Amazon as well. And how have the sales proceeded on this product Versus your expectations and inventory plans? Speaker 200:36:47It's been slow, but that's pretty typical with new products. We don't get a significant amount of sessions online on mace.com. So we didn't expect Significant amount of sales on mace.com, but we do expect a significant amount of sales on our Amazon store. And that the technical details of all of that was completed just in the last few weeks. So it will take some time for the campaigns to kick in and for the product to move. Speaker 200:37:21All right. Speaker 300:37:22Well, I mean, when I searched for it today, it was literally this morning. I didn't see it on Amazon, but I saw it on your Web I didn't know if you had it in any retailers yet or what your plans are when you were going to do it. Are you using this also as a potential entree point To get into some of the pet supply verticals as well as offering your canine muzzle spray and getting a hook there? Speaker 200:37:47Yes. Yes to both of you. Speaker 300:37:51Okay. Agreement with public company Surge Pays and its huge network of corner stores, bodegas, gas stations, etcetera, have yet to generate any orders. 90 days later here, what's the status of this arrangement so far? Are you now in the catalog? Are catalog Pass through orders coming through? Speaker 200:38:16So they did update their devices to show our products But that just happened a couple of weeks ago. And so it's been a pretty delayed implementation, but they ran into a technology issue that they've been trying to resolve. But I received feedback from our sales team that that is now resolved And it's being offered. Speaker 300:38:45Okay. And you've seen any orders yet? I mean, we're going to be Speaker 200:38:49very dependent on the orders. Speaker 300:38:51Yes. I mean, we're going to be dependent on their promotion, if any, which I doubt will be the case, until we are able To generate demand pull through through whatever digital marketing and other things you guys choose to do. So let's moved to some other area where I have seen you try to market it and that is our U. S. Law Shield Legal Heat training initiative. Speaker 300:39:20On the last call, you updated your forecast for timing revenues to be ramping up in the current Q4. We're in the middle of Q4. Has that occurred yet? Can you provide color on the ramp up and How the business model and margins will work? Speaker 200:39:39So, U. S. Law Shield had An issue with their payment processor and they were not able to add our courses Online until November 1. And the way the workflow is organized is We produce leads and Legal Heat produces leads. Legal Heat offers in person training. Speaker 200:40:09U. S. Law Shield provides online classes and that's their platform that it's seamless. So we have turned over every single lead that we have had over to U. S. Speaker 200:40:24Law Shield Or to legal lead depending on if it's an online versus classroom and those training classes are being organized. So we should start seeing some reporting of some revenues, but that's kind of where we are at the moment. Speaker 300:40:45Okay. So it sounds like it would be high margin revenue when it comes in pass through to you. Speaker 200:40:52It would be high margin, yes, about 25% EBITDA. Speaker 300:41:02Okay. Another co branding partner F3. In the last call, you summarized delays from initial Have you been making sales and delivering now the vehicle perimeter defense products In the current Q4, you had a meaningful year 1 goal. Do you still feel the market and goals for the 1st 12 months selling the product are achievable or they need to be scaled back? Speaker 200:41:31We think the product is we can achieve those targets, but there is quite a bit of work So we are actually having weekly calls with our partners. We have seen sales of our items online, and we've had plenty of units sold online, But nowhere close to where we would like it to be. We are now targeting larger buys. So trucking groups, folks like that. And we will also be going back to another retailer That we had talked to about a different product and this is an automotive retailer to gauge their interest on this product. Speaker 300:42:25Okay. Your press release, you always talk about this, you back stuff out. And one of the line items is you have transitional transition personnel and temporary labor, except you have transitioned personnel and temporary labor on So how transitional and temporary is that SG and A expense and should it really be pulled out? Speaker 200:42:50Well, so the big one in the transitional expenses, our Controller role has been open for a while. And we are aiming to fulfill it because REM wants to retire. So, I mean, we're actively Looking to fill that role. Speaker 300:43:17Okay. But arguably, the controller Function is an ongoing need and demand and SG and A cost of the Company, so if there's anything that's transitional or temporary, it would only be the Premium amount, I guess, you may be paying to REM versus what you would otherwise staff the position for. It wouldn't be the full salary. Speaker 200:43:45That is correct. That is correct. Well, we've also had some strategic alternative type related Expenses that are in there as well. Speaker 300:43:59As part of temporary and transitional personnel, is that right? Okay. Speaker 200:44:06Rem, which line is that on with the strategic alternative costs? Speaker 300:44:14Well, I know you break that out separately, that's all. Speaker 100:44:19That's correct. There are lines broken out. Speaker 300:44:25Anyway, it's more of a point of style And transparency is the question, not really the actual amount here. Your NOLs, even after a sizable amount of tax loss carryforward expired this last year, Unfortunately, new losses still have our tax NOL at $50,000,000 or more to shield future income, but it's going to need pretax income to monetize and use this asset. What can and are you doing to create 100% margin royalty streams from Speaker 200:45:23I'm sorry, Andrew, can you please repeat that? Speaker 300:45:27We got a big $50,000,000 tax NOL still, okay. We got this big tax NOL. We need pretax income to monetize and use the asset. A lot of my questions and a lot of your time and focus here Is doing Mace branded activities, selling revenues, going through our factory, manufacturing, doing the things that we do, okay? So what can and are you doing to create the 100% pretax margin royalty stream that could come in by licensing out our well known Mace brand name In sectors or areas that we otherwise aren't going to be able to build up and compete in anytime You know, in the near term. Speaker 200:46:20Okay. Thank you. So all those all the new initiatives that I've described, they're all Co branding licensing deals, the legal heat, the F3, all the new deals that I Talked about in the investor deck, the new product offerings, they're all co branding deals, Licensing or name? Speaker 300:46:48You mean we're getting 100% we're not getting 100% margin On a revenue dollar collected when you sell a vehicle perimeter defense system. Speaker 200:47:04No, there is a revenue Speaker 300:47:06Like real royalties. Well, yes, that's fine. But I'm talking like real royalties. For example, unfortunately, the Mace brand name is licensed On a very, very long term license to someone in the tactical area. That's why we can't use the Mace brand In the law enforcement market, you use Takedown or some other brand name. Speaker 300:47:29You don't use Mace. Now it happens that the buyer or the new the owner of that Mace brand royalty, that Mace brand license And is a catch and kill operation where they're just sitting on it and they're not selling any products with the Mace brand name and we're not collecting 100% Margin Royalties. But presumably, there may be other ways that Our Mace brand name could be used in the security industry in areas of the line of business that we have no interest in, whether it's Mace alarms or Mace whatever, home protection services. That was another area Mace once was in And it was licensed. It sounds like there's nothing on the horizon Other than these other type of co branding items where there's production of a product and we share in the revenue stream, but We bear a bunch of the business cost with it. Speaker 200:48:37That is not correct. We do not actually. Speaker 300:48:42We don't have any business costs with the vehicle to perimeter defense products? Speaker 200:48:47No, some of the co branding deals coming up That the product will not even be installed. Speaker 300:48:54That's great. Well, then we just need obviously more of those and we frankly need those products To be marketed and sold. Okay. I don't have any other questions for obviously a disappointing quarter. And at some point, you'll hit a trough and maybe we'll start executing on these things and not have excuses. Operator00:49:26We do not have any further questions in the queue. Speaker 200:49:32All right. Thanks, Mehdi. We can end the call then.Read moreRemove AdsPowered by Conference Call Audio Live Call not available Earnings Conference CallMace Security International Q3 202300:00 / 00:00Speed:1x1.25x1.5x2xRemove Ads Earnings DocumentsSlide DeckPress Release(8-K) Mace Security International Earnings HeadlinesMoody’s Upgrades Priority’s Credit RatingMarch 27, 2025 | finance.yahoo.comPriority Launches Ambient for ICHRA Plan Administration and PaymentsMarch 27, 2025 | tmcnet.comCrypto’s crashing…but we’re still profitingMost traders are panicking right now. Bitcoin’s dropping. Altcoins are bleeding. The stock market’s a mess. The news is screaming fear. But while most traders watch their portfolios tank…April 10, 2025 | Crypto Swap Profits (Ad)Priority Technology: Strong Growth Potential But Wait For A Better Entry PointMarch 24, 2025 | seekingalpha.comPriority Technology initiated with a Buy at TD CowenMarch 18, 2025 | markets.businessinsider.comPriority Technology management to meet virtually with B. RileyMarch 14, 2025 | markets.businessinsider.comSee More Priority Technology Headlines Get Earnings Announcements in your inboxWant to stay updated on the latest earnings announcements and upcoming reports for companies like Mace Security International? Sign up for Earnings360's daily newsletter to receive timely earnings updates on Mace Security International and other key companies, straight to your email. Email Address About Mace Security InternationalMace Security International (OTCMKTS:MACE) designs, manufactures, and sells personal safety and security products to retailers, distributors, and individual consumers worldwide. The company offers pepper sprays, gels, and guns, as well as animal deterrent sprays; personal alarms; stun guns; and combo kits under the Mace brand, as well as self defense products for women. It also sells tactical spray products and systems to law enforcement, security professionals, correctional institutions, and military markets. The company distributes and supports its branded products and services through mass market retailers, wholesale distributors, independent dealers, e-commerce marketers, and installation service providers, as well as Mace.com website. Mace Security International, Inc. was founded in 1965 and is headquartered in Cleveland, Ohio.View Mace Security International ProfileRead more More Earnings Resources from MarketBeat Earnings Tools Today's Earnings Tomorrow's Earnings Next Week's Earnings Upcoming Earnings Calls Earnings Newsletter Earnings Call Transcripts Earnings Beats & Misses Corporate Guidance Earnings Screener Earnings By Country U.S. Earnings Reports Canadian Earnings Reports U.K. Earnings Reports Latest Articles Why Analysts Boosted United Airlines Stock Ahead of EarningsLamb Weston Stock Rises, Earnings Provide Calm Amidst ChaosIntuitive Machines Gains After Earnings Beat, NASA Missions AheadCintas Delivers Earnings Beat, Signals More Growth AheadNike Stock Dips on Earnings: Analysts Weigh in on What’s NextAfter Massive Post Earnings Fall, Does Hope Remain for MongoDB?Semtech Rallies on Earnings Beat—Is There More Upside? 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There are 4 speakers on the call. Operator00:00:00Ladies and gentlemen, thank you for standing by, and welcome to the Mace Security International Third Quarter 2023 Earnings Call. Currently, all participants are in listen only mode. After the speakers' presentation, there will be a question and answer session. Please be advised that today's conference is being recorded. I would like to hand the conference over to your first speaker, Mr. Operator00:00:29Rem Bilczinskas. Please go ahead, sir. Speaker 100:00:34Thank you, Matti, and good afternoon. Joining me on the call today is Sanjay Singh, the Chairman and Chief Executive Officer of Mace. Please visit corp.mace.com Under Newsroom, where you can find additional materials, including the Q3 2023 financial statements and the OTC quarterly report for the Q3 ended September 30, 2023, as well as our Q3 2023 Financial Overview Presentation. Before proceeding, I would like to point out that certain statements and information during this conference call may constitute forward looking statements and are based on management's expectations and information currently in the possession of management. When used during our conference call, the words or phrases such as will likely result, are expected to, will continue, is anticipated, estimated, projected and intended to or similar expressions are intended to identify forward looking statements. Speaker 100:01:52Such statements are subject to certain risks, known and unknown, and uncertainties including, but not limited to, economic conditions, limits of capital resources and disruptions in domestic and international supply chains. Such factors could materially adversely affect Mace's financial performance. It could cause Mace's actual results for the future periods to differ materially from any opinions or statements expressed during this call. I will now turn the call over to Sanjay for some comments about the 3rd quarter. Speaker 200:02:34Thank you, Rem. Good afternoon, everyone. The Q3 was very, very challenging. While Q2 2023 sales were slightly higher than Q1 2023 sales, that trend did not continue in Q3. Sales decreased across the base business and retail channels. Speaker 200:02:55The feedback that we received is that consumers have scaled back purchases. Net sales declined by approximately $1,700,000 or 40.2 percent when compared with Q3 2022 and 10% when compared to Q2. Most of the decreases year over year were driven by lower revenues from 2 customers and the remaining decreases from our base business. The decrease versus Q2 were mostly the result of a significant back to school order from one of our customers in that quarter. Net sales for the Q3 of 2023 also reflect the impact of the loss of one significant customer, which accounted for $306,000 of the sales decrease in the Q3 of 2023. Speaker 200:03:56Sales increased by 43% on the company's e commerce platform, which partially offset some of the overall sales decrease. Over the last couple of quarters in light of the slowness in organic Business, we accelerated our focus to drive new business both from new customers and new products and services. We started our partnership with U. S. Law Shield and Legal Meet earlier this year to provide both online and in person non lethal and safety training. Speaker 200:04:33The program was officially launched on November 1, And to date, we have received inquiries from a large city's transportation department that would like to train 1,000 of their employees, Head of College Campus Security, Healthcare Facilities, as well as inquiries from civilians. We expect to see a healthy demand for the service. We're running marketing campaigns to move our mobile pepper spray with our F3 We're also working on a new type of pepper spray design that will be priced in the $70 to $80 range that would be suited for higher price point retailers. Additionally, we are working on another co branded product that will cater to The Hospitality and School and College segment. Lastly, we're in the final stages of launching a new product, Just co branded that will be in a completely new segment in the non lethal space. Speaker 200:05:40Back to the financials, the adjusted EBITDA loss was $318,000 for the quarter ended September 30, 2023, compared with adjusted EBITDA income of $124,000 in the quarter ended September 30, 2022. We lowered SG and A costs in Q3 2023 by 9% when compared to the same period in the prior year. On October 20, 2023, we closed a 3 year $2,000,000 line of Credit for the commercial asset based lender. Given the drastic drop in sales, We have identified further cost reductions to drive to a breakeven EBITDA as well as to convert excess inventory to cash. I will now turn the call over to Rem to comment on the Q3 2023 financial results. Speaker 100:06:41Thank you, Sanjay. Our Q3 2023 net sales were approximately $1,500,000 a 40% decrease from $2,500,000 in our Q3 sales of 2022. Retail sales decreased 67.6 percent, international sales increased 41%, Business to business sales decreased 74% and our e commerce platform sales increased 43% compared with the same period in 2022. Gross profit for the Q3 2023 decreased $511,000 or 53 percent from our Q3 2022 results. Our margin rate in the Q3 of 2023 was 30%, down 8 points from margin rate of 38% for the same quarter of 2022. Speaker 100:07:47Margins in the Q3 of 2023 over the Q3 2022 due to decreased sales volume, unfavorable channel sales mix, higher component costs due to inflation and lower plant efficiencies. SG and A expenses for the Q3 2023 decreased by $59,000 to approximately $1,000,000 or 69 percent of net sales. $1,000 reduction in salaries and related benefits, dollars 53,000 decrease in advertising expense, partially offset by $42,000 increase in e commerce platform fulfillment costs due to higher e commerce platform sales. Our lower sales volume and higher manufacturing costs resulted in a net loss for the quarter of $771,000 which was down from our net loss of $233,000 in the Q3 of 2022. 3rd quarter adjusted EBITDA was a loss of $318,000 down $442,000 from an adjusted EBITDA income of $124,000 in the Q3 of 2022. Speaker 100:09:21The decline in the bottom line is primarily attributable to lower revenues. Our line of credit borrowing stayed constant during the Q3 $23,000,000 at 1,500,000 Cash increased to 754,000 at September 30, 2023, compared with cash of $62,000 at December 31, 2022, primarily due to the closing of a $590,000 convertible debt offering on July 27, 2023. As we've mentioned previously, with the supply chain delays experienced in 2021 early 2022, We had inventory orders that were in progress and could not be halted without a financial cost implications on future inventory order fulfillment. As such, we continue to have a lot of our cash tied up in convertible and saleable inventory. Inventory decreased by 130,000 compared to December 31, 2022. Speaker 100:10:26Inventory increased nominally during the Q3 of 2023 compared with the balance at the end of the Q2 of 2023 due to the company converting components into readily marketable finished goods during the Q3 of 2023. I'll now turn the call back to Sanjay for some additional comments Speaker 200:10:53Thank you, Rem. The results as you can see are extremely disappointing. However, we are focusing our efforts on new business opportunities and are targeting $13,100,000 of new business the next few quarters. For additional details, you can find this in our investor deck on our website on corp.mace.com. 2 of those retailers have expressed a very strong interest in carrying our products. Speaker 200:11:27The revenues from these new opportunities will be key to our financial results. We're going to be laser like focused on these initiatives. A quick reminder, We will not address or respond to any questions pertaining to our ongoing strategic alternatives project. The company has retained financial and legal advisors to assist with this process. At this time, I will stop and open the lines for questions. Speaker 200:11:55I would ask each caller to limit themselves to one question with one follow-up to allow everyone a chance to participate. We have additional time. We'll try to get you back into the queue. Maddie, please open the line for questions. Operator00:12:15Thank you. We'll take our first question from Speaker 300:12:29Hi. I know the Board has stopped taking cash compensation a While ago, but I was wondering in light of what is now the 11th straight quarter, not month, 11th straight quarter of year over year revenue Why hasn't management taken a salary cut? Don't you think it's about time to put that on the table? Speaker 200:12:55Andrew, management has taken a salary cut. Speaker 300:13:01I guess it's never been disclosed. I mean, we don't get to see that, but I appreciate That has occurred. Last quarter's call in August, You said we should see continued reduction in inventory as the buildup for Dollar General would be further moved out. Yes, the inventory levels didn't drop and instead slightly increased. So can you expand on what's going on for your day's inventory number Skyrocket due to obviously the sequential sales levels from prior quarter dropping 15% and the inventory being slightly up. Speaker 300:13:41Can investors expect to see a reduction of inventory levels in the present Q4? And can you provide some color to support that representation? Speaker 200:13:51Yes. So inventory reduction is one of our initiatives. There's a couple of factors that drove inventory to go up slightly. One of them is was a large private label order that actually shipped out In the Q4, it was produced in the Q3. I think it shipped in the 1st week Of the Q4, it's a pretty large order. Speaker 200:14:222nd, the buildup Of Dollar General inventory based on the initial forecast, our incoming orders are not in line with that forecast. So 40% of our of the stores do not have our products yet. And our team is working with the buyers at Dollar General to make that happen. So there's a buildup Of Dollar General orders as well. The third is, a lot of our production Is based on historical demand. Speaker 200:15:04And as the demand dropped, it caused another issue for us because The forecasting is not super dynamic. Just given the lead times, our lead times can be 6 to 12 weeks in some cases for components are coming in from China. So you have to plan ahead based on historical demand. Speaker 300:15:31Okay. I have many other questions. I'll back out. Please come back to me. Operator00:15:44We do not have any I apologize. We will take our next question from Speaker 300:15:54Okay. Well, I'm going to ask a few more here. Last call in the middle of Q3, you cited early in the year revenue shortfalls were partially on product SKU expansion delays at 2 retailers. But that, that expansion had finally taken place and it was now expanding at a total of 4 retailers. But here again, we got flat to down sequential quarterly revenues in the consumer sales channel And with such a sizable increase in our e commerce, it's clearly a substantial drop at retail and highlight at least that there's one big Retailer, can you reconcile and provide accountability for all these mishaps that seem to repeatedly trip you guys up? Speaker 300:16:40You said 90 days was sufficient time period for sell through visibility to materialize and it's been 90 days. So Can you provide sell through POS experience and if and when you expect the restocking orders on the new SKU supposedly that have been now shipped? Speaker 200:17:01So in terms of the product expansion, those SKUs We are seeing orders for the SKUs. In general, if you back out the back to school Quarter over quarter, Q3 versus Q2 would have been up, but we had a pretty sizable back to school order for Dollar General in Q2 that did not repeat in Q3. In terms of The year over year, I mentioned one of the retailers, we lost them. We're trying to get them back with one of our new products. We that accounted for 30% of the decrease. Speaker 200:17:49It was about 306,000 dollars out of the $1,000,000 decrease. The second big one was about $400,000 and this Particular customer has been we've been seeing decreases for the last few quarters. I mean, this big peaked at the end of Q3 of 2021. They've been pairing back inventory since then. With regards to the other retailers, those retailers were down in total. Speaker 200:18:25Total orders were down with some of our other retailers like Dick's and Ace and other folks that we do business with. We also saw some of our larger base business customers who were complaining that they had Way too much inventory and they were not going to place replenishment orders this quarter. So between the retail and business, base business, we saw a dramatic change in sentiment in terms of replenishment orders. Speaker 300:19:00So okay. So with Dollar General, which is a new one and you had the sizable back to school order in Q2 and all that, Okay. You said 3 months ago, your plan is to be initially in 10,000 other 18,000 stores And the ramp up was nowhere near the number that you had expected. And you've just said now, I think you have You're only in 40% or 4000 of the 10,000 you expect or you have 40% more to go? Please clarify that. Speaker 300:19:32And when do you expect to you have 4,000 more to go For 6,000 more to go. Speaker 200:19:4040%, yes, 4,000 stores more to go. More to go. Speaker 300:19:46So you're in 6 of the initial ten. Okay. And when do you expect to get into the remaining 4,000? And can you provide your General sell through experience and restocking order experience from the back to school Initial stocking you did in the early stores that you got placed in, how is that going? Speaker 200:20:14The restocking orders are nowhere close to our forecast, number 1. This was a forecast that we received from Dollar General. Then secondly, what we have found from visits to Dollar General Stores in the Cleveland area, what we found From the store managers is that the inventory is sometimes sitting, it's not even out in the store. It's sitting in boxes because they are understaffed. The third is we received feedback that there are many, many stores that are being reorganized Or that have been hit with not being in compliance with hazardous materials and other types of issues, so there's a general focus there with the Dollar General leadership They even had a change right at the top. Speaker 200:21:15So that's the feedback that we are receiving from Our reps who work very closely with the buyer. Okay. Speaker 300:21:24All right. And then did the new product videos for walmart.com get accepted and uploaded by its buyer, which is where you were at 3 months ago? And was there any impact or improvement in their POS sales from that? And additionally, have you presented your new and different product offerings to Walmart buyers? And what was the feedback or status of that? Speaker 200:21:50We have provided all the images. The status remains unchanged since the last quarter. We are it's still in the hands of the buyer, But there has been a buyer change and we are going to be sitting with the buyer hopefully before the end of the year. We've asked for a meeting before the end of the year. Speaker 300:22:14Okay. I have more questions. I'll back out, but please come back to me. Operator00:22:31As of right now, there are no other questions in the queue. We will take our next question from Andrew Shapiro. Speaker 300:22:54All right. Okay. I'll ask a few more in here Before backing out again, it doesn't look like there are many others speaking out on the call. On this new working capital loan, It's secured by all the assets of the company. I just wanted to confirm there are no personal guarantees or anything else that were needed to And what is the I think that you mentioned at least as of September 30, you had $1,500,000 borrowed under the line. Speaker 300:23:34What is the company borrowed under the line at present? And given your working capital balances At the same time, what is the total credit available? Do you have the full $2,000,000 thus 500,000 available or is it some number less than 2,000,000? Speaker 200:23:55The total availability is 1.5 And then we have the Board raised funds. Speaker 300:24:05Okay. So while it's a $2,000,000 credit line on a 3 year term, Based on your working capital balances right now, you're at the borrowing limit. Is that right? Speaker 200:24:19I'm sorry, can you please repeat that? Speaker 300:24:23It's a $2,000,000 line, But it's based on your working capital balances. So what I'm trying to confirm is, while you have $1,500,000 borrowed, Do you have $500,000 available or based on your working capital balances, the availability is somewhere Less than $2,000,000 Speaker 200:24:49The availability is less than 2,000,000 At the moment. Okay. Speaker 300:24:53And what is the availability? Is it at 15? You're fully drawn on what's available right now? Speaker 100:25:02Our availability is day to day and There are days Speaker 300:25:08when Yes. Okay. So give me kind of like some kind of point, whatever. Is it 200,000, 300,000? Speaker 100:25:16At any point in time approximately $1,500,000 Speaker 300:25:21I understand that's what's drawn, but is that what's available as well? Speaker 100:25:27It would be a number that would be similar. It could be a little more. Speaker 300:25:30Okay. So there's not much room basically. Speaker 100:25:34That's correct. Speaker 300:25:35There's not much room until you make more sales and thus have real borrowable receivables added to it. Speaker 200:25:45That is correct. Speaker 300:25:47Okay. That's what I want to get at. All right. What individuals participated in the grant of 600,000 options that occurred during this recently reported quarter and were management options that were granted performance based. Speaker 100:26:10We're being asked to provide a list Of the participants in the convertible. Speaker 300:26:15Well, let's just be more general, okay? You've got you have Directors don't get paid cash, they get paid equity, but I think that's actual regular stock. So senior management got The bulk of the $600,000 is where are we going with this? Is it just one person getting 600 1,000 new options and where is these options, vesting over performance or just time vesting? Speaker 100:26:48Our options vest over 5 years and the recipients of the 600,000 that you're referring to were The Board members. Speaker 300:27:02That's just the Board compensation. Speaker 100:27:05That's correct. Speaker 200:27:08Okay. Speaker 300:27:10Your product roadmap, Slide 11. I have a few questions about that. So Project K, which was due in the quarter ended that you've just reported, As a $500,000 a year year one targeted revenue for the DTC market, it's now Q4. Can you say what Project K is or was? Speaker 200:27:33Yes. These are our value kits. So, we're taking a look at our inventory and we're offering these in 3 packs, 5 packs and 10 packs. Speaker 300:27:48Okay. Project SG for this quarter has $1,000,000 year 1 target revenue. For the DTC market, it's at $3.50 a unit, big unit price. Can you provide more info on this product? Is this The Vehicle Perimeter Defense Unit? Speaker 200:28:09No, it's different. I'll just have to leave it at that since we don't have a finalized agreement yet. We're in the final throes of it, but I'd just like to leave it at that. Speaker 300:28:25Okay. And but it's still on target for Q4 that you're having something here? Speaker 200:28:32Yes. We're targeting closing of the agreement this quarter. Yes. Speaker 300:28:39Okay. Then I'll look forward to seeing it when it happens. Project S for this quarter, dollars 250,000 a year 1 target Revenue, this is for the educational market. Can you provide more info on this product? Speaker 200:28:56I cannot we have not closed that agreement yet either. Okay. Is it still expected for this quarter? Sure. Speaker 300:29:06Is it still expected for this quarter? Speaker 200:29:09It is. And we're looking towards it. All right. Speaker 300:29:11I'm not going to do all of them. I'm not going to do all of them, but I do want to do one last one, which is Project 4, presumably this being a slide you are presenting here in mid November, Your Q1 timing projection is fresh, but can you give some more color on the product or the accurate timing Of when revenues would start being generated and all of this in particular, are all the components in country or still on a boat or overseas and subject to future supply chain excuses? Speaker 200:29:44I cannot offer any Further details on it since we do not have an agreement yet. Speaker 300:29:51Okay. These are agreements you're hoping Speaker 200:29:52We are targeting a relief of the product In the Q1, meaning selling the product online and offering it to very specific retailers In the Q1. Speaker 300:30:11Okay. And so this Does not have a lot of dependence for overseas supply? Speaker 200:30:22It does have dependence on overseas supply. Speaker 300:30:26That one does. Okay. And touching on that issue, when your revenue shortfall problem is supply chain, it's really The costly capital limitations on stockpiling inventory of long transit time product Long transit time product shipments. And frankly, at the rate of interest that our working capital line or credits on it, it'd be It's been better to get that inventory level down, converted and get that costly working capital line of credit, which I'm happy Mind you, we got a 3 year duration on it, but to get that thing paid down because it's not cheap, all right? So what's the status of resolving supply issues and finding alternative sourcing preferably closer to the U. Speaker 300:31:19S? And have you achieved any success in onshoring more of the company's supplier and logistics? A Speaker 200:31:29significant amount of time and resources were invested in securing this ABL. And to find a new supplier, domestic supplier would require Upfront tooling costs, depending on the status of our existing tooling. So I think the first thing we need to do here is increase our cash flow before we can look at Yes, moving that in sure. It is on our list, but we're constrained at the moment to do that. Speaker 300:32:13So there's a capital investment Mace has to undertake in order to shorten the supply line? Speaker 200:32:22Yes. Speaker 300:32:24Okay. Just wanting to better understand that. You described in your Slide number 5 that a single current customer accounted for $170,000 For most of the sequential quarterly revenue decline in the Retail segment, I think you made comments in your introductory script. Can you again expand on or provide what's going on with this customer? And Why should we or when should we expect this customer to return to former purchasing levels? Speaker 200:33:03So this we've had this customer for a long time. They are they went with a different option and They were seeking more innovation from us. They didn't like our The Pocket, the formerly Pocket Hero introduction, they did not care for that. So Having received their feedback, the one that is being targeted for a release in the Q1 of 2024, We think that this that would be a pretty good candidate for this customer. Speaker 300:33:49Have they given you feedback on this new product yet? Speaker 200:33:54No, they have not given feedback, but we have Provided we have been provided feedback from our sales rep who has talked to the buyer And that's what I'm basing that on. Speaker 300:34:10So is this the same sales rep that thought the Pocket Hero was a good idea For Speaker 200:34:18AutoZone? No, the buyer liked it. They placed it in a very different area than we expected. So the sell through Initially, it was good. They moved it to a different area and then the sell through declined. Speaker 200:34:37So, I mean, the buyers bless the product. That's how that model got placed. Speaker 300:34:46Okay. I have some more questions. I don't want to dominate unless There's no one in the queue. Either you can tell me whether that's the case before I get back go out or I'll go out and just let me back in. I got a few more. Operator00:35:06This is the operator. There are no other questions in the queue. Speaker 300:35:10All right. I will ask a few more here to get to my list. Let's talk a little bit about some of the new business and new customer stuff. All right. I see the new dog leash with Airhorn product is here. Speaker 300:35:21It's arrived and it's being offered for sale on mace.com. When did you start making sales? What's been the response so far? And where and when will you offer the product beyond our e commerce site? Speaker 200:35:38So the product was On-site, probably a couple of months ago. And That's when we started we updated our website to reflect that and we have offered it to other retailers as well. And we a regional retailer in the Cleveland area is very interested in carrying it. We are waiting for Their purchase order and then we are also offering it on our store on Amazon. Speaker 300:36:18Okay. I went through today and I couldn't find it. So maybe I punched in The wrong prompts to find that. But it's now being offered on your store in Amazon as well. And how have the sales proceeded on this product Versus your expectations and inventory plans? Speaker 200:36:47It's been slow, but that's pretty typical with new products. We don't get a significant amount of sessions online on mace.com. So we didn't expect Significant amount of sales on mace.com, but we do expect a significant amount of sales on our Amazon store. And that the technical details of all of that was completed just in the last few weeks. So it will take some time for the campaigns to kick in and for the product to move. Speaker 200:37:21All right. Speaker 300:37:22Well, I mean, when I searched for it today, it was literally this morning. I didn't see it on Amazon, but I saw it on your Web I didn't know if you had it in any retailers yet or what your plans are when you were going to do it. Are you using this also as a potential entree point To get into some of the pet supply verticals as well as offering your canine muzzle spray and getting a hook there? Speaker 200:37:47Yes. Yes to both of you. Speaker 300:37:51Okay. Agreement with public company Surge Pays and its huge network of corner stores, bodegas, gas stations, etcetera, have yet to generate any orders. 90 days later here, what's the status of this arrangement so far? Are you now in the catalog? Are catalog Pass through orders coming through? Speaker 200:38:16So they did update their devices to show our products But that just happened a couple of weeks ago. And so it's been a pretty delayed implementation, but they ran into a technology issue that they've been trying to resolve. But I received feedback from our sales team that that is now resolved And it's being offered. Speaker 300:38:45Okay. And you've seen any orders yet? I mean, we're going to be Speaker 200:38:49very dependent on the orders. Speaker 300:38:51Yes. I mean, we're going to be dependent on their promotion, if any, which I doubt will be the case, until we are able To generate demand pull through through whatever digital marketing and other things you guys choose to do. So let's moved to some other area where I have seen you try to market it and that is our U. S. Law Shield Legal Heat training initiative. Speaker 300:39:20On the last call, you updated your forecast for timing revenues to be ramping up in the current Q4. We're in the middle of Q4. Has that occurred yet? Can you provide color on the ramp up and How the business model and margins will work? Speaker 200:39:39So, U. S. Law Shield had An issue with their payment processor and they were not able to add our courses Online until November 1. And the way the workflow is organized is We produce leads and Legal Heat produces leads. Legal Heat offers in person training. Speaker 200:40:09U. S. Law Shield provides online classes and that's their platform that it's seamless. So we have turned over every single lead that we have had over to U. S. Speaker 200:40:24Law Shield Or to legal lead depending on if it's an online versus classroom and those training classes are being organized. So we should start seeing some reporting of some revenues, but that's kind of where we are at the moment. Speaker 300:40:45Okay. So it sounds like it would be high margin revenue when it comes in pass through to you. Speaker 200:40:52It would be high margin, yes, about 25% EBITDA. Speaker 300:41:02Okay. Another co branding partner F3. In the last call, you summarized delays from initial Have you been making sales and delivering now the vehicle perimeter defense products In the current Q4, you had a meaningful year 1 goal. Do you still feel the market and goals for the 1st 12 months selling the product are achievable or they need to be scaled back? Speaker 200:41:31We think the product is we can achieve those targets, but there is quite a bit of work So we are actually having weekly calls with our partners. We have seen sales of our items online, and we've had plenty of units sold online, But nowhere close to where we would like it to be. We are now targeting larger buys. So trucking groups, folks like that. And we will also be going back to another retailer That we had talked to about a different product and this is an automotive retailer to gauge their interest on this product. Speaker 300:42:25Okay. Your press release, you always talk about this, you back stuff out. And one of the line items is you have transitional transition personnel and temporary labor, except you have transitioned personnel and temporary labor on So how transitional and temporary is that SG and A expense and should it really be pulled out? Speaker 200:42:50Well, so the big one in the transitional expenses, our Controller role has been open for a while. And we are aiming to fulfill it because REM wants to retire. So, I mean, we're actively Looking to fill that role. Speaker 300:43:17Okay. But arguably, the controller Function is an ongoing need and demand and SG and A cost of the Company, so if there's anything that's transitional or temporary, it would only be the Premium amount, I guess, you may be paying to REM versus what you would otherwise staff the position for. It wouldn't be the full salary. Speaker 200:43:45That is correct. That is correct. Well, we've also had some strategic alternative type related Expenses that are in there as well. Speaker 300:43:59As part of temporary and transitional personnel, is that right? Okay. Speaker 200:44:06Rem, which line is that on with the strategic alternative costs? Speaker 300:44:14Well, I know you break that out separately, that's all. Speaker 100:44:19That's correct. There are lines broken out. Speaker 300:44:25Anyway, it's more of a point of style And transparency is the question, not really the actual amount here. Your NOLs, even after a sizable amount of tax loss carryforward expired this last year, Unfortunately, new losses still have our tax NOL at $50,000,000 or more to shield future income, but it's going to need pretax income to monetize and use this asset. What can and are you doing to create 100% margin royalty streams from Speaker 200:45:23I'm sorry, Andrew, can you please repeat that? Speaker 300:45:27We got a big $50,000,000 tax NOL still, okay. We got this big tax NOL. We need pretax income to monetize and use the asset. A lot of my questions and a lot of your time and focus here Is doing Mace branded activities, selling revenues, going through our factory, manufacturing, doing the things that we do, okay? So what can and are you doing to create the 100% pretax margin royalty stream that could come in by licensing out our well known Mace brand name In sectors or areas that we otherwise aren't going to be able to build up and compete in anytime You know, in the near term. Speaker 200:46:20Okay. Thank you. So all those all the new initiatives that I've described, they're all Co branding licensing deals, the legal heat, the F3, all the new deals that I Talked about in the investor deck, the new product offerings, they're all co branding deals, Licensing or name? Speaker 300:46:48You mean we're getting 100% we're not getting 100% margin On a revenue dollar collected when you sell a vehicle perimeter defense system. Speaker 200:47:04No, there is a revenue Speaker 300:47:06Like real royalties. Well, yes, that's fine. But I'm talking like real royalties. For example, unfortunately, the Mace brand name is licensed On a very, very long term license to someone in the tactical area. That's why we can't use the Mace brand In the law enforcement market, you use Takedown or some other brand name. Speaker 300:47:29You don't use Mace. Now it happens that the buyer or the new the owner of that Mace brand royalty, that Mace brand license And is a catch and kill operation where they're just sitting on it and they're not selling any products with the Mace brand name and we're not collecting 100% Margin Royalties. But presumably, there may be other ways that Our Mace brand name could be used in the security industry in areas of the line of business that we have no interest in, whether it's Mace alarms or Mace whatever, home protection services. That was another area Mace once was in And it was licensed. It sounds like there's nothing on the horizon Other than these other type of co branding items where there's production of a product and we share in the revenue stream, but We bear a bunch of the business cost with it. Speaker 200:48:37That is not correct. We do not actually. Speaker 300:48:42We don't have any business costs with the vehicle to perimeter defense products? Speaker 200:48:47No, some of the co branding deals coming up That the product will not even be installed. Speaker 300:48:54That's great. Well, then we just need obviously more of those and we frankly need those products To be marketed and sold. Okay. I don't have any other questions for obviously a disappointing quarter. And at some point, you'll hit a trough and maybe we'll start executing on these things and not have excuses. Operator00:49:26We do not have any further questions in the queue. Speaker 200:49:32All right. Thanks, Mehdi. We can end the call then.Read moreRemove AdsPowered by