NASDAQ:ARKO Arko Q3 2023 Earnings Report $4.10 +0.12 (+3.02%) Closing price 04/17/2025 04:00 PM EasternExtended Trading$4.05 -0.05 (-1.22%) As of 04/17/2025 04:10 PM Eastern Extended trading is trading that happens on electronic markets outside of regular trading hours. This is a fair market value extended hours price provided by Polygon.io. Learn more. Earnings HistoryForecast Arko EPS ResultsActual EPS$0.17Consensus EPS $0.17Beat/MissMet ExpectationsOne Year Ago EPSN/AArko Revenue ResultsActual Revenue$2.62 billionExpected Revenue$2.44 billionBeat/MissBeat by +$184.25 millionYoY Revenue GrowthN/AArko Announcement DetailsQuarterQ3 2023Date11/6/2023TimeN/AConference Call DateTuesday, November 7, 2023Conference Call Time10:00AM ETUpcoming EarningsArko's Q1 2025 earnings is scheduled for Tuesday, May 6, 2025, with a conference call scheduled at 5:00 PM ET. Check back for transcripts, audio, and key financial metrics as they become available.Q1 2025 Earnings ReportConference Call ResourcesConference Call AudioConference Call TranscriptSlide DeckPress Release (8-K)Quarterly Report (10-Q)Earnings HistoryCompany ProfileSlide DeckFull Screen Slide DeckPowered by Arko Q3 2023 Earnings Call TranscriptProvided by QuartrNovember 7, 2023 ShareLink copied to clipboard.There are 9 speakers on the call. Operator00:00:00Greetings. Welcome to Arco Corp Third Quarter 2023 Results. At this time, all participants are in a listen only mode. A question and answer session will follow the formal presentation. Please note this conference is being recorded. Operator00:00:21I will now turn the conference over to your host, Jordan Mann, Senior Vice President of Thank you. You may begin. Speaker 100:00:31Thank you. Good morning and welcome to Arco's 3rd Quarter 2023 Earnings Conference Call and Webcast. On today's call are Ari Cutler, Chairman, President and Chief Executive Officer and Don Passell, Chief Financial Officer. Our earnings press release, quarterly report Management will compare results to the same period in 2022. Management may make forward looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. Speaker 100:01:18Please review the forward looking and cautionary statements Section at the end of our Q3 2023 earnings release for various factors that could cause actual results to differ materially from forward looking statements made during our call today. Any forward looking statements made during this call reflect our current views as of today With respect to future events, and Arco will not update or revise forward looking statements made on this call, whether as a result On this call, management will share operating results on both a GAAP basis and a non GAAP basis. Description of those non GAAP financial measures that we use, Such as adjusted EBITDA and reconciliations of these measures to our results as reported in accordance with GAAP are detailed in our earnings release and in our quarterly report on Form 10 Q for the Q3 2023 or in our 2023 Q3 earnings And now, I would like to turn the call over to Ari. Speaker 200:02:24Thank you, Jordan. Good morning, everyone. We appreciate you joining the call. As always, I would like to start off by thanking our dedicated team members For their continuous focus on improving the experience for our customers, their dedication to driving long term value To our stockholders through execution of our marketing and merchandising strategies and continued integration of our newly acquired businesses. I'm very pleased with our 3rd quarter performance. Speaker 200:03:01This quarter, we navigated varying macro and economic environments and we believe That our results compare favorably to what was a strong prior year quarter. You'll remember Q3 and Q4 of last year were strong quarters for us and the industry. I remain confident in our strategy and our team and believe we are well positioned to improve and unlock ever more value from our platform for our stockholders. Key points this quarter include our execution and integration of our acquired businesses, The significant growth in our loyalty program and our continually expanding merchandise contribution margin. Our efforts in these three areas help to offset lower organic fuel contribution driven By the prior year quarter's elevated cents per gallon and this quarter's industry wide lower fuel demand. Speaker 200:04:12We have had a busy last 12 months, closing on 5 acquisitions since the beginning of Q3 last year and adding approximately 720 locations across our retail, wholesale and fleet segments. As was the case last quarter, our press release and public filings provide financial information and key metrics of our recently acquired businesses. We have delivered consistent and impressive growth in adjusted EBITDA, which I'm very proud of. As I said, we are very pleased with our performance this quarter with the adjusted EBITDA of $91,200,000 Compared to a record adjusted EBITDA of $99,500,000 in the prior year quarter. The year over year decline was primarily due to lower fuel contribution at same stores, which I will explain shortly. Speaker 200:05:19As you know, although we have multiple segments, our primary business the operation of convenience stores. We derive a significant portion of our revenues from the retail sales of fuel With the projects offered in our stores generating a large proportion of our profitability. I noted last quarter that we believe same store merchandise sales excluding cigarettes best reflects the strength of our organic merchandise performance. This quarter, same store merchandise sales excluding cigarettes Grew approximately 1% compared to Q3 of 2022. That is 5.3% on a 2 year Total same store merchandise sales increased 0.1% compared to Q3 2022, Which were impacted by approximately $2,000,000 in increased loyalty investments associated with customer acquisition Related to expanding membership in the Fast Rewards loyalty program, other loyalty promotions and grow in the total loyalty membership base and long term goal of the company. Speaker 200:06:40This caused a reduction In the same store merchandise sales of approximately 0.4%. With that backdrop, We were still able to grow merchandise margin again this quarter, improving 50 basis points to 31.7%. This improvement is on the top of the 60 basis points expansion we experienced in Q3 2022 over Q3 2021. We work to have the right assortment of high margin core destination merchandise That our customers expect and want, while providing them with excellent service. This quarter, Our merchandise contribution increased $21,800,000 or 15.7 percent over the prior year period, Primarily as a result of the recent acquisition and stable organic performance in our same store In our stores, we continue to focus on our 3 merchandising and marketing key strategic pillars. Speaker 200:07:52Our fast rewards loyalty program, growing sales in core destination categories and expanding our food and beverage service. I would like to detail the results of our merchandise initiatives. As we have previously mentioned, we have been making significant investments in our Fast Rewards loyalty program, including the major upgrade to our loyalty app, which went live on March 28 this year And our special $10 enrollment promotion that commenced on May 17 and concluded on September 19. We believe that our loyalty program develops and enhance our relationship with our customers, drives More trips and spend with our existing customers and attract new loyal customers. This was a very active quarter for loyalty enrollment. Speaker 200:08:53We added more than 365,000 enrolled members During the quarter, ending Q3 with 1,850,000 Total enrolled rewards members. This is a 50% increase in enrolled members since the end of Q3 We attribute the increase to our strong $10 loyalty enrollment promotion. In addition, I'm very pleased that our loyalty members are taking greater advantage of the value we offer and participated in more of our member only promotional activity this quarter. I said before that we invested in loyalty, which impacted our same store merchandise sales metrics, and we plan to continue our efforts to expand our loyalty membership base, targeting 3,000,000 enrolled members by the end of 2024. We have strong conviction behind this investment As active enrolled members make more trips and spend more than non enrolled members. Speaker 200:10:11This quarter, active enrolled members made an average of more than 4 more trips per month compared to our non enrolled members. For the same period, they also spend on average $41 per month more than non enrolled members. You'll note that the frequency and average spend are lower than the numbers we referenced last quarter. However, given the large addition of new members and particularly later in the quarter, our average were negatively impacted by new members who have not yet had the opportunity to mature to normalize spending habits. We believe we will see upside from these new members and we welcome them to the family. Speaker 200:11:06To give some context around our loyalty initiatives, excluding sales for any time period prior to implementation of our loyalty program at Recently acquired location or acquisition where we have not yet implemented our loyalty program, 19.3% of our merchandise sales this quarter were from enrolled loyalty members. We believe that MiX Can grow and hope to achieve 30 plus percent merchandise sales penetration over time. Our active enrolled members generate greater sales and contribution compared to our non enrolled customers. Let's move to the core destination categories, which are packaged beverages, candy, salty snacks, packaged sweet snacks, Alternative snacks and beer. These 6 categories accounted for 53% of our merchandise contribution this quarter. Speaker 200:12:09These concentrations allow us to focus our initiative on categories that we believe We'll move the needle. We have a deliberate approach to these categories using data driven decisions in our execution, and we leverage our strong supplier partnership. And our results speak for themselves. Year over year, We have continued to grow contribution dollars from these categories. Over the last 3 years, our concentration of and merchandise contribution from these categories has grown at approximately 17% compounded annual growth rate. Speaker 200:12:59Same store sales in these categories for this quarter increased by 2.4% as compared to the prior year period. We are extremely pleased with these results and we are seeing the positive results of our efforts and initiatives as we continue to drive merchandise sales growth and margin improvement inside our stores. Our 3rd pillar is expanding our food and beverage service, where we see tremendous opportunities. In October, we announced the addition of Richard Guidry to GPN's leadership team. Richard filled a newly created role as GPN's Senior Vice President of Food. Speaker 200:13:45We believe his distinguished track record And long experience underscore how serious we are about nailing the strategy, growth and execution of our food business. Since joining GPN, he has been getting up to speed, meeting with partners in the organization, Meeting with our suppliers, partners, visiting stores and even working shifts to better understand Our stores operate. We see the development of our strategy around food as a multiyear opportunity with wins along the way. We are extremely excited to welcome Richard to the team and look forward to sharing more as we work with Richard to further develop our full service strategy. As I hope it's clear, We try to position our core convenience store business for further growth, delivering great results while exceeding our customers' expectations. Speaker 200:14:51Turning to fuel, I will note that according to OPIS data, Fuel gallon demand decreased nationally over the quarter compared to the prior year quarter, contributing to the trends that we saw at ARCO With a decrease of 5.3% in same store gallon. However, total retail gallon increased 14.8% Because of our recent acquisition, retail fuel contribution increased to $121,300,000 A 3.2% increase. As always, our team remains focused on striking the right balance between volume and pricing To optimize fuel contribution dollars, our retail fuel margin remained strong at $0.403 per gallon, Only 0.4 percent lower compared to the prior year quarter. We believe this demonstrates the sustainability of higher fuel margin. We know that fuel margin vary from quarter to quarter. Speaker 200:15:56However, as we look to deliver longer term Stockholders value, we believe that this structurally higher margin will remain for the foreseeable future. Marginal operators with their cost structure and operating pressures have faced increasing breakeven fuel margin, creating support for these levels. Moving to M and A, we have continued to integrate the coal, price, TEG and WTG acquisition, which have served to increase our earning base while expanding our footprint into new and adjacent territories. I'd like to briefly discuss, of course, the first of our most recent acquisition as an example. As we show in our investor presentation for this quarter, The Kohl's acquisition generated approximately $24,000,000 in adjusted EBITDA in the last 3 quarters alone. Speaker 200:16:58Since closing of the acquisition in July 2022, we have already earned back We continue to invest in the businesses we acquired as opportunities arise. For example, we have put capital to work at WTG, Deploying investment CapEx to upgrade its fleet capabilities and infrastructure to be more like walls and to provide even more upside to that business. We believe our successful track record Of making discipline and accretive acquisition, we'll continue to announce value for our stockholders, Especially as we continue to see tremendous opportunity ahead of us in our acquisition strategy with a deep pipeline of potential opportunities. And importantly, we remain well capitalized to execute on opportunities as they arise. As of September 30, 2023, We had $204,000,000 in cash on hand and $623,000,000 of availability under our lines of credit. Speaker 200:18:18In all, together with the available capacity of almost $1,500,000,000 Under our program agreement with Off Street, Arco currently has access to more than $2,000,000,000 In available liquidity for continued M and A activity. I want to focus on the discipline point for just a moment. I'm proud of the team here for executing 25 acquisitions out of 100 of potential deals We've reviewed over the last 10 years, including the 5 we have closed over the last year. One last point before I turn the call over to Don. In line with our capital allocation strategy, we continue to have plans in place For new to Industry Store, with 4 in particular that have been identified and are in different stages of development. Speaker 200:19:15I remain excited about the many achievable opportunities in front of us. Thank you for your time today. And with that, I will now turn the call over to Don. Thank you, Speaker 300:19:27Ari. As our many initiatives continue to gain traction, the company has continued to record strong results. Our balance sheet continues to be strong and we currently have a very good liquidity position. As of September 30, 2023, we had cash and cash equivalents of approximately $204,000,000 Our outstanding debt, excluding capital leases, was approximately $828,000,000 resulting in net debt of $624,000,000 For the quarter, net cash provided by operating activities was $32,800,000 versus $67,600,000 for the Q3 of 2022. This included higher net interest and tax payments in the quarter over the prior year period and a technical delay in receiving approximately $12,100,000 from a routine credit card as well as the decrease in adjusted EBITDA. Speaker 300:20:28Getting into results for our convenience stores. Merchandise revenue for the Q3 of 2023 increased to $506,400,000 versus $445,800,000 in the prior year quarter. Merchandise margin increased by 50 basis points compared to the prior year quarter to 31.7%. Total capital expenditures were approximately $25,600,000 for the quarter. This is compared to capital expenditures of $27,700,000 in Q3 2022. Speaker 300:21:03Retail fuel profitability, excluding intercompany charges for the Q3 of 2023, Increased 3.2% this quarter to $121,300,000 This includes a decrease of $16,600,000 in same store fuel contribution, excluding intercompany charges, more than offset by $21,700,000 And fuel contributions from recent acquisitions. The company maintains a relatively strong retail fuel margin of $0.406 per gallon for the Q3 of 2023 compared to $0.449 per gallon on a same store basis in Q3 2022. 3rd quarter convenience store operating expenses increased by $30,200,000 or 17.2% versus the prior year quarter, primarily due to $34,400,000 of expenses related to recent acquisitions, offset by a decrease Approximately $1,700,000 at same stores, mainly driven by lower credit card fees and by underperforming retail sites that we closed or converted to dealers. As always, we seek to improve our operational efficiencies at stores. On a same store basis, these expenses decreased by 1% over the prior year period. Speaker 300:22:26Importantly, Same store personnel expense remained flat, increasing only 0.1% over the prior year period as we continue to appropriately balance labor expenses and providing superior customer service. We continue to fill open positions to ensure excellent service for our customers. We continue to review, evaluate and refine hours to right size labor and audit our associates' tasks to reduce inefficiencies. For the most part, any increase in same store hours were mostly offset by a reduction in overtime hours. Moving to wholesale and fleet. Speaker 300:23:03This quarter, we benefited from a full quarter of quarrels, which we acquired on July 22, 2022. In wholesale, Fuel contribution, excluding intercompany charges, was similar compared to the prior year period as incremental contribution from our recent acquisitions Approximately $14,300,000 for the quarter, an increase of $3,300,000 compared to the prior year quarter. Fuel margin cents per gallon excluding intercompany charges for the proprietary car lock locations was $0.394 per gallon. This segment benefited from an 8,200,000 gallon increase that offset a $0.024 contraction in margin at our proprietary Card Lock locations over the prior year quarter. Looking ahead to Q4, we do not expect our fleet fueling margin to be as remarkable as the prior year period. Speaker 300:24:03In Q4 last year, the fleet business had a CPG of $0.517 which was due to price volatility in the second half of to 2022, and we do not believe that high margin is reflective of the normal quarter. Net interest and other financial expenses for the Q3 of 2023 decreased by $5,200,000 versus the prior year quarter to $14,600,000 The majority of this is due to an increase of approximately $11,600,000 in income related to favorable fair value adjustments compared to the prior year quarter. Net income for the quarter was $21,500,000 compared to net income of $25,000,000 primarily due to reduced fuel contribution at same stores. In the Q3 of 2023, The company repurchased approximately 1,500,000 shares of our common stock for a total of approximately $11,600,000 at an average price of $7.53 As of September 30, 2023, there was approximately $37,500,000 remaining under our previously announced upsized $100,000,000 stock repurchase program. Because of our continued strong results and desire to enhance returns for our stockholders. Speaker 300:25:33We announced on Monday that Arco's Board of Directors declared a quarterly dividend of $0.03 per share of common stock to be paid on December 1, 2023, to stockholders of record as of November 17, 2023. And now, I'll turn the call back over to Ari. Speaker 200:25:52Thank you, Don. We believe that we have a significant opportunity To increase our sales and profitability by continuing to execute on our organic and inorganic strategies, Improving the performance of our current store through announced offering to meet our customers' needs and growing our store base in existing and continue its market through acquisitions. Now, we will take your questions. Operator00:26:23Thank Our first question is from Bobby Griffin with Raymond James. Please proceed. Speaker 400:26:54Ari, I guess my first question is On the gallon side of the business, particularly in retail, are you seeing a divergence or a separation between some of the legacy stores and some of the newly acquired stores? And The genesis of the question is when I look at total gallons versus our estimates, the comp gallons underperformed or missed us by a little, but the total gallons were actually pretty close So are you just seeing the newer acquired stores maybe perform at a little bit higher per store gallon basis than legacy stores that are in your business? Speaker 200:27:28Good morning, Bobby. No, I don't think so. I really think that our approach is not a macro approach. We actually if you think about our business, we price fuel location by location, market by market. And our approach is really more relevant to how we compete. Speaker 200:27:47Our strategy is consistent with the legacy stores and with the stores We are working really hard to optimize gross profit dollars. But if you're really looking, every market is different. But I don't think anything is different between the acquisition we just acquired. And I think it's really All about footprint. I mean different footprints have different gallons than some others. Speaker 400:28:17Yes, I guess, okay. So maybe the follow-up is, are the newly acquired stores in just different footprints where they generate more gallons per store than maybe some of the older So the or not older, the legacy footprints that are in Speaker 200:28:29the comparable sales base. It's a mix. It's a mix of that because we purchased stores. If you think about it, the Pride stores are in the Northeast. And yes, in the Northeast, I think the gallons per store Higher than the gallons per store that we see probably in the Southeast. Speaker 200:28:48So I actually think that this is a good question and a good thing to point. And if you were looking on TG, for example, TG is in the Southeast And some of it is in the Southwest, which is lower Garland than the Northeast. I think the other piece is really the Chorus acquisition. The Chorus acquisition, It's all about the majority of that is actually diesel business. So I think that's probably the different mix between the others. Speaker 400:29:17Okay. That's helpful. And I guess the second part of that is, the industry has continued to face some gallon pressure here. You referenced the OPUS data was down during the quarter. How do you think that is translating into just pure traffic to your business? Speaker 400:29:30Is that a challenge on the traffic side when we kind of want to think about that As it relates to merchandise sales, are you seeing different traffic counts inside the stores and what maybe the gallon the same store gallon showing? Speaker 200:29:45Yes. So another great question. So back in the day, before COVID, I used to assume that The traffic inside the stores is really based on basically the price at the pump. I actually think what happened actually after COVID, I think things changed. Now I think it's the other way around. Speaker 200:30:08I really believe that the more offering you have inside the stores And you see it by the way with the core destination categories that increased tremendously over here. As we continue to offer great Basically, value inside our stores. As we continue to add basically food inside the stores and as we continue to increase our loyalty members, I actually believe that will impact our gallons moving forward. So I don't think losing gallons Actually, 8 or actually impact our inside sales. It's become the other way around. Speaker 400:30:46Okay. And one last one for me, Don. On that $12,000,000 delay from the credit card processor, is that just a pure timing aspect where you'll get that $12,000,000 back in the Q4? Speaker 300:30:56Yes, we already received it the 1st week of October. It was an isolated event at a certain set of stores and they were just changing their back end and we already received it the 1st week. Speaker 200:31:05Perfect. All right. I appreciate it. Speaker 400:31:07Well, best of luck going forward and I'll jump back in the queue. Thank you. Speaker 200:31:11Thank you, Bobby. Operator00:31:13Our next question is from Kelly Bania with BMO Capital Markets. Please proceed. Speaker 500:31:21Hi, good morning. Thanks for taking our questions. Also wondering if we could just talk a little bit more About the gallons, I think, Ari mentioned the OPUS data, but I'm just wondering if you've done any more analysis on kind of market share In your regions, both for your kind of retail segment and the same store gallon Decline there, but also as you think about how your dealer customers are doing, I think we're estimating Gallons down maybe around high single digit range on an organic basis. And just how you think about that going forward? Is that kind of A good run rate we should continue to use in terms of a gallon decline for those segments? Speaker 200:32:10I don't have a by the way, good morning, Kelly. I don't have a crystal ball what's going to happen in the future. The one thing I do know is that The gallons decrease are very close to basically the OPIS data that was reported. However, As you can see, we continue to concentrate on increased gross profit dollars in lieu of losing some of those gallons. The one thing I don't believe, I don't believe that, for example, that demand will be Likely come back to the 2019 numbers. Speaker 200:32:46I think demand will continue to be a little bit soft. But I think this is something that we see across Basically across our competitors as well. It's not something that's just related to ARCO. I think it's really related to our competitors. And As I mentioned earlier, when you're dealing with a lot of mom and pop stores in the market, I believe that those guys actually are facing the same issue As we face over here, so again, I think we're going to see a little bit softness on gallons, but I think in exchange for that, we will actually see a Small increase of basically CPG because of that. Speaker 500:33:26Okay. And can you also just talk about the faster rewards investment that you made in the quarter? How we should think about the kind of annualized cost of that and what is the expected ROI of that total investment for the reward loyalty program. Speaker 200:33:46Sure. So as I mentioned, We started this year, it's all about fast rewards, making sure we have the right assortment. It's all about Value providing value to our customers. So on May 17, we basically launched a $10 Enrollment, which means that any customers that have a valid e mail address And a telephone number and would like to enroll with us, we will actually give him $10 in fast cash back. We saw a huge increase in Q2, especially in Q3. Speaker 200:34:27As you can see, I mean, the increase in loyal customers in Q3 was Over more than 50% in Q3 2022. And the goal over here is to continue basically to increase If you're looking on basically on the loyal customers, the loyal customers basically purchased 19.3% Basically, of our inside sales over there. So this $10 is very, very impactful. No question about that. Our goal, as I mentioned, is to increase loyal members up to 3,000,000 members by the end of 2024. Speaker 200:35:07And yes, there is no question that when you give $10 that's going to impact your sales. That's the reason the same store sales were 0.1. But if you really Naturalize the impact of approximately $2,000,000 same store sales will probably added another 0.4% And on a same store sales excluding cigarettes, which I think that's the best metrics to measure our business, it will probably add another 0.6%. So again, it's an investment, it's a long term investment. But if you look in Q after Q, The concentration of loyal members in Q3 2021 from inside sales was around 13.6%. Speaker 200:35:47We grew to 16.7% in Q3 2022 and now we are at 19.3% in Q3 2023. And one thing to notice is that we keep increasing margin. Even though we are basically giving Tremendous value to those loyal members that come in more often, we actually were able to increase margin again by 50 basis points compared to Speaker 500:36:21Just a couple of follow-up questions there. If you get to 3,000,000 members by 24, what percent of your sales or customer base Will that represent and maybe just in terms of the $10 enrollment Program, I mean, is that going to continue at that level? Or how do you think about cycling that next year? Should we expect that that could impact traffic or just trying to think about how we cycle this promotion as we get in Q2, Q3 next year. Speaker 200:37:01Sure. So I can tell you that as of November 1, we paused that In September 2019, for a little bit and as of November 1, we started it all over again Because we saw a huge impact based on that. Again, it's not a big dollar amount, But I think the impact is tremendous over here. Those customers are coming more often. We see more trips over here. Speaker 200:37:34And the longer the member is with us, the more they expand inside the store. And I just want to be just maybe be very clear about that. I mentioned 4 trips $41 per month. The reason for that is that a lot of those members basically enrolled just close to the end of the quarter and it takes some time for Basically those members to start to get offering from us. I mean we are providing offering to those members on a regular basis, almost on a daily basis. Speaker 200:38:06They get Great offering. And this is what we are counting on. And this is by the way a long term investment. The long term investment means that we are investing in the short term because we believe that as we continue to grow our loyalty member base, I believe that we're going to increase inside sales because of that. And that's going to drive by the way customers to the pump as well because We have actually offering inside the stores that will send customers with nice cent per gallon off basically when they come To actually to purchase fuel at the pump. Speaker 200:38:43So I think that's basically going to impact that as well in the future. Speaker 500:38:50Okay, thanks. Just one more for me, Ari, on operating expenses. The Same store personnel expenses nearly flat. I think you called out a reduction in overtime hours. Maybe can you just give us order of magnitude, How that is impacting the overall OpEx, when that starts to cycle and what you're seeing just in terms of wages and wage rates In the market today? Speaker 200:39:18So I'll let Don answer this question, if that's okay if you care, Kelly. Speaker 500:39:22Thank you. Speaker 300:39:24Yes. Hi, Kelly. So where we're looking at it is we're switching hours from overtime to regular hours. So it's not necessarily The difference in hours being worked is that more of those hours are being worked at a regular rate versus an overtime rate. And the other thing I think we mentioned is last summer we did a promotion for all employees sort of like incentive for the 100 days of summer and this year we have obviously rates have gone up and we have now Not had to do that kind of incentive. Speaker 300:40:01So yes, you do have rising labor wages, but what you're seeing a reduction in is the incentives that have been out there and that we've offered in the past. So net net, you get sort of this flat increase. And so rates are increasing, They're not increasing at the rate that we saw earlier and that's why we're happy to see almost a flat personnel. It's really how you're spending your money and we're putting Into the wage rate rather than into incentives. Speaker 500:40:30Perfect. And can you remind us when you kind of get back To normal in terms of the over cycling the overtime? Speaker 300:40:39Could you please Clarify the question, I'm not sure what you're asking. Speaker 500:40:44Well, I'm just trying to understand from a comparison standpoint when the overtime hours Start to get back to normal. Are you still circling some big increases for the next couple of quarters? Speaker 600:40:55Right, right, right. Speaker 300:40:56And a lot of it To break out, Kelly, a lot of it was wage increases that we're doing. I think this has been a it has really going to be cycled more towards we get towards the end of the year. It's been an effort that we have done all year by bringing in temporary resources to do that. So this has been an ongoing effort. So we've really in terms of cycling it would really be done by the end of this year because this has been a major focus For operations is to really cut down those overtime hours, give people a better quality of life and then also raise the hourly wage And also use some temporary services to fill in for things that we can give people relief on. Speaker 500:41:43Got it. And just maybe last one for me. Any thoughts on, just how you're planning CapEx for 2024 that we Can start to think about incorporating into our model? Speaker 200:41:58Don, would you like to answer that? Speaker 300:42:00Sure, sure. I mean, our maintenance CapEx will stay, I think this is the last big year That we have of our EMV conversions, which I think we talked about was somewhere between $10,000,000 to $12,000,000 a year that we have, but we will have some again without giving out specific guidance, we have a lot of projects that will require CapEx going forward, but in looking at total, if you look at our total CapEx, roughly about 2 thirds is maintenance, 1 third is investment. So that may be a guideline for you, but there will be projects that will be coming up that will require CapEx, but a lot of those will be CapEx was a significant ROI to Speaker 500:42:45them. Thank you. Speaker 200:42:48Thank you, Kelly. Operator00:42:51Our next question is from Alok Patel with Stifel. Please proceed. Speaker 700:42:58Hi. This is Alok on for Mark. My first question is on quarter to date trends. Any notable Changes in foot traffic given the macro conditions and resumption of student loan payments. And then if you can kind of frame the answer around whether you're offering more We're seeing higher demand for private label and if so, which categories? Speaker 200:43:22Yes. So I'll start maybe with the second question related to basically where we focus and what we see. So as I mentioned earlier, The majority or large portion of our sales actually happened in the core categories. So in those core categories, for example, we see an increase In specific categories, for example, candy. Candy this quarter was almost 4.8% more than basically prior year quarter. Speaker 200:43:53Beer, for example, is another strong category, it's 2.8%, Southeast Snacks 4.1% above Prior year quarter. So I think what we see over here is that this is coming back to the loyal members that I mentioned earlier, Those loyal members taking advantage of basically of the offering and the value that we have inside the stores. And because of that, I think we see an increase in those categories, in particular. Regarding your question, regarding to traffic and trends, so I think The inflation impact now is actually hitting all customers. I mean, there is no question about that. Speaker 200:44:39And I think this is the reason why We need to be very, very competitive and make sure that we have the right offering inside stores including not only the core categories including The right offering when it comes to food service, people have less dollars to spend and because of that they're going to I believe visit more The convenience store and I think they're going to look for things that are very, very valuable for them. And this is where we need to spend our time and money and I think our team is doing a terrific job. We saw that in Q3. But again, I can't touch something in particular when it comes to basically to trend. The only thing I'd say is that the core category trend is up Almost quarter after quarter and we see that quarter after quarter for the past basically 3 years. Speaker 700:45:30Got it. So as a quick follow-up, within the core destination categories, which categories drivers Sales growth for the balance of the year and into 2024. And then if you can kind of discuss the drivers supporting the great strength that you've realized in those categories, that would be great. And it would be awesome if you can also provide the year over year numbers for packaged beverages. Speaker 200:45:55Yes. So I'll start with the 6 categories, okay? The 6 you broke up a little bit, so but I'm going to try to I I hope I hear the right question. So I'll start with the 6 categories. The 6 categories are really alternative snacks was up 1.6% this quarter. Speaker 200:46:13Candy was up 4.8%, beer was up 2.8%, pack bev was up 1.5% This quarter, packaged sweet snacks was up 2.2% and we had with salty snacks at around 4.1 And if you remember, we are cycling a very, very strong Q3 2022. But those are really the core categories. And if you really look looking on those core categories, not only that they continue to perform very well for us and aligned with our strategy. Over the last 3 years, if you're really looking on the contribution from this Categories expanded approximately 570 basis points of total merchandise contribution from these categories, Which is at approximately 17% compounded annual growth rate. So I think that's basically what we see from those 6 categories that for the past 3 years. Speaker 700:47:18Got it. Thanks. I'll pass it on. Speaker 200:47:21Appreciate that. Thank you. Operator00:47:24Our next question is from Karru Martinson with Jefferies. Please proceed. Speaker 800:47:30Good morning. Just kind of a big picture question. Why is the fuel demand down when we look at the Overall industry, I mean, ultimately more people are going to work more days in the office. What's driving the broader category? Speaker 200:47:49If I had the answer, the right answer, I will I'll give you the answer, but again, we are relying on OPIS data. We are relying on OPIS data. And as you can see, OPIS data Shows a decline in volume nationwide of approximately 3.49%. That's one thing. The second thing is I want to remind Our footprint is rural footprint. Speaker 200:48:11We have a lot of stores. I think 40%, I think I mentioned that a couple of quarters ago, 40% of our stores Are in town that has basically less than 20,000 people. And when you operate in some of those rural town, People are not driving probably like in some other areas. We don't our stores are not locating on major highways, for example. So I think that's one of the reasons that you basically see that. Speaker 200:48:41And that's consistent by the way with Other competitors in the market in the basically the market that we basically do business. So it's I think it's worth noting that other public companies I reported similar metrics by the way in those markets. Speaker 800:48:58Okay. When you talk about Seeing sustainable strong margins on fuel, are we still looking at in this stable environment being able to maintain kind of over Tane kind of over $0.40 per gallon? Speaker 200:49:16It's a good question. Again, I don't have a crystal ball what's going to happen with If we can keep the $0.40 I think the one thing I can say, we are today the 6th largest Operator in the country and we are competing with some of the large chain and we are competing with a lot of basically the small chain And the mom and pop. As you can basically appreciate, 70% of the industry, almost 100,000, 98,000 Convenience First gas stations are chain with 50 stores or less, 60% of it is mom and pop. And I think every one of those guys Are facing the higher basically facing higher expenses, insurance, electricity, Higher fixed expenses that they have per box, and I think because of that, we believe that structurally higher margin will remain in But again, that's just my assumption based on being in the business for so many years. Speaker 800:50:21And then What are we seeing on the inflationary front when it comes to inside the stores on merchandising? Are you still seeing pressure there? And Kenna, where are you on your pricing? Speaker 200:50:36Well, I think the results speak for themselves. That's the reason I mentioned. If you're looking on sales excluding cigarettes, I think that we see the results over here. And I think at the end of the day, it's very, very important for us to provide value to our customers. This is very, very important for us. Speaker 200:50:58And I think as long as we continue to provide value to our customers, I think they're going to continue to come. And that's the reason loyalty is a very, very important component when it's come to it. Speaker 800:51:11Thank you very much. Appreciate it. Speaker 200:51:15Thank you. Operator00:51:21Our next question is from William Reuter with Bank of America. Please proceed. Speaker 600:51:27Hi. My first is on the merchandise margin expansion. You mentioned marketing and then you mentioned merchandising. Is this largely based upon mix And having more food and consumables in those 6 major categories of growth or what are some of the bigger contributors to that expansion? Speaker 200:51:46Yes, I think the mix is absolutely very important going back to the Three key pillars that I mentioned on the call. The core categories are very, very important. They're driving margin of course Tremendously. The other piece of course is food service. Food service is something that will help us to continue to grow margins And this is an area that we continue to invest. Speaker 200:52:13I mentioned those 6 categories, if you want, I can go through them again. But those basically 6 core categories led by candy are the categories that basically drive The majority basically of our sales over here, if you're looking on those basically core categories, They're up 2.4% on a same store sales growth basis, Q3 2023 versus Q3 2022. And again, it's all driven by those basically by those 3 key pillars that I mentioned. Speaker 600:52:50Got it. And then I think when you were talking about M and A, I think you mentioned that there are 4 that are in the pipeline, I guess, that are in some sort of active discussions. 1, did I hear that correctly? And number 2, I guess is there any way you can dimensionalize how large these are? Speaker 200:53:06No, you didn't hear that correctly unfortunately. We did for we closed on 5 acquisition since July 2022 Until basically at the end of this quarter, we closed on 5 acquisition. And it's basically we closed on course, Which was the fleet business that was in July 2022, great opportunity that we execute. Now we are over 14 months, 15 months after closing. After that, we closed on Pride. Speaker 200:53:37Pride was 31 locations. In the Northeast, great location. Since then, we opened another store within Pride. And then we had TEG and WTG. And just recently during Q3, we closed another acquisition acquiring 7 stores from one of our dealers. Speaker 600:54:01Okay. Just lastly for me, a question on the $10 program. I guess, would it be possible for customers to create new Email addresses each time and is there any way to address this? Are you able to track to make sure that they're not doing this just each time creating a new one? Speaker 200:54:18The answer is yes. There is an opportunity for people. We have some measurement and we have some, I'll call it, some we have Compliance and can someone take advantage? Absolutely, but I don't think it's something that actually go to the extreme. And we have yes, we have basically compliance in place. Speaker 200:54:39And in some cases, if someone tried to At the Q3, we tried to figure out a way how to catch them. But again, this is not the concentration. The concentration need to be on how do you increase the base because we see What is happening with those loyal customers? I mean, we more concentrate on basically on targeting them and making sure that we execute versus Just watching our customers and making sure that no one is taking advantage. Speaker 600:55:05Understood. Okay. All right. That's all for me. Speaker 200:55:07Thank you. Thank you. Operator00:55:10We have reached the end of our question and answer session. I would like to turn the conference back over to Ari for closing comments. Speaker 200:55:19Thank you once again for joining the call this morning and for your great questions. It was really a lot of great questions this morning. I'm very pleased with our results this quarter as we navigate from comparison to the back half of last year. I remain very excited About the many achievable opportunities in front of us. And I thank you again for your questions and for the time you spend this morning. Operator00:55:43Thank you. This will conclude today's conference. You may disconnect your lines at this time and thank you for your participation.Read morePowered by Conference Call Audio Live Call not available Earnings Conference CallArko Q3 202300:00 / 00:00Speed:1x1.25x1.5x2x Earnings DocumentsSlide DeckPress Release(8-K)Quarterly report(10-Q) Arko Earnings HeadlinesIs Arko Corp. (ARKO) the Best Quality Penny Stock to Buy According to Hedge Funds?April 18 at 1:06 AM | msn.comARKO Corp. 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The Retail segment engages in the sale of fuel and merchandise to retail consumers. Its Wholesale segment supplies fuel to third-party dealers and consignment agents. The Fleet Fueling segment supplies fuel to proprietary and third-party cardlock, and issuance of proprietary fuel cards. Its GPMP segment supplies fuel to retail and wholesale segments. 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There are 9 speakers on the call. Operator00:00:00Greetings. Welcome to Arco Corp Third Quarter 2023 Results. At this time, all participants are in a listen only mode. A question and answer session will follow the formal presentation. Please note this conference is being recorded. Operator00:00:21I will now turn the conference over to your host, Jordan Mann, Senior Vice President of Thank you. You may begin. Speaker 100:00:31Thank you. Good morning and welcome to Arco's 3rd Quarter 2023 Earnings Conference Call and Webcast. On today's call are Ari Cutler, Chairman, President and Chief Executive Officer and Don Passell, Chief Financial Officer. Our earnings press release, quarterly report Management will compare results to the same period in 2022. Management may make forward looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. Speaker 100:01:18Please review the forward looking and cautionary statements Section at the end of our Q3 2023 earnings release for various factors that could cause actual results to differ materially from forward looking statements made during our call today. Any forward looking statements made during this call reflect our current views as of today With respect to future events, and Arco will not update or revise forward looking statements made on this call, whether as a result On this call, management will share operating results on both a GAAP basis and a non GAAP basis. Description of those non GAAP financial measures that we use, Such as adjusted EBITDA and reconciliations of these measures to our results as reported in accordance with GAAP are detailed in our earnings release and in our quarterly report on Form 10 Q for the Q3 2023 or in our 2023 Q3 earnings And now, I would like to turn the call over to Ari. Speaker 200:02:24Thank you, Jordan. Good morning, everyone. We appreciate you joining the call. As always, I would like to start off by thanking our dedicated team members For their continuous focus on improving the experience for our customers, their dedication to driving long term value To our stockholders through execution of our marketing and merchandising strategies and continued integration of our newly acquired businesses. I'm very pleased with our 3rd quarter performance. Speaker 200:03:01This quarter, we navigated varying macro and economic environments and we believe That our results compare favorably to what was a strong prior year quarter. You'll remember Q3 and Q4 of last year were strong quarters for us and the industry. I remain confident in our strategy and our team and believe we are well positioned to improve and unlock ever more value from our platform for our stockholders. Key points this quarter include our execution and integration of our acquired businesses, The significant growth in our loyalty program and our continually expanding merchandise contribution margin. Our efforts in these three areas help to offset lower organic fuel contribution driven By the prior year quarter's elevated cents per gallon and this quarter's industry wide lower fuel demand. Speaker 200:04:12We have had a busy last 12 months, closing on 5 acquisitions since the beginning of Q3 last year and adding approximately 720 locations across our retail, wholesale and fleet segments. As was the case last quarter, our press release and public filings provide financial information and key metrics of our recently acquired businesses. We have delivered consistent and impressive growth in adjusted EBITDA, which I'm very proud of. As I said, we are very pleased with our performance this quarter with the adjusted EBITDA of $91,200,000 Compared to a record adjusted EBITDA of $99,500,000 in the prior year quarter. The year over year decline was primarily due to lower fuel contribution at same stores, which I will explain shortly. Speaker 200:05:19As you know, although we have multiple segments, our primary business the operation of convenience stores. We derive a significant portion of our revenues from the retail sales of fuel With the projects offered in our stores generating a large proportion of our profitability. I noted last quarter that we believe same store merchandise sales excluding cigarettes best reflects the strength of our organic merchandise performance. This quarter, same store merchandise sales excluding cigarettes Grew approximately 1% compared to Q3 of 2022. That is 5.3% on a 2 year Total same store merchandise sales increased 0.1% compared to Q3 2022, Which were impacted by approximately $2,000,000 in increased loyalty investments associated with customer acquisition Related to expanding membership in the Fast Rewards loyalty program, other loyalty promotions and grow in the total loyalty membership base and long term goal of the company. Speaker 200:06:40This caused a reduction In the same store merchandise sales of approximately 0.4%. With that backdrop, We were still able to grow merchandise margin again this quarter, improving 50 basis points to 31.7%. This improvement is on the top of the 60 basis points expansion we experienced in Q3 2022 over Q3 2021. We work to have the right assortment of high margin core destination merchandise That our customers expect and want, while providing them with excellent service. This quarter, Our merchandise contribution increased $21,800,000 or 15.7 percent over the prior year period, Primarily as a result of the recent acquisition and stable organic performance in our same store In our stores, we continue to focus on our 3 merchandising and marketing key strategic pillars. Speaker 200:07:52Our fast rewards loyalty program, growing sales in core destination categories and expanding our food and beverage service. I would like to detail the results of our merchandise initiatives. As we have previously mentioned, we have been making significant investments in our Fast Rewards loyalty program, including the major upgrade to our loyalty app, which went live on March 28 this year And our special $10 enrollment promotion that commenced on May 17 and concluded on September 19. We believe that our loyalty program develops and enhance our relationship with our customers, drives More trips and spend with our existing customers and attract new loyal customers. This was a very active quarter for loyalty enrollment. Speaker 200:08:53We added more than 365,000 enrolled members During the quarter, ending Q3 with 1,850,000 Total enrolled rewards members. This is a 50% increase in enrolled members since the end of Q3 We attribute the increase to our strong $10 loyalty enrollment promotion. In addition, I'm very pleased that our loyalty members are taking greater advantage of the value we offer and participated in more of our member only promotional activity this quarter. I said before that we invested in loyalty, which impacted our same store merchandise sales metrics, and we plan to continue our efforts to expand our loyalty membership base, targeting 3,000,000 enrolled members by the end of 2024. We have strong conviction behind this investment As active enrolled members make more trips and spend more than non enrolled members. Speaker 200:10:11This quarter, active enrolled members made an average of more than 4 more trips per month compared to our non enrolled members. For the same period, they also spend on average $41 per month more than non enrolled members. You'll note that the frequency and average spend are lower than the numbers we referenced last quarter. However, given the large addition of new members and particularly later in the quarter, our average were negatively impacted by new members who have not yet had the opportunity to mature to normalize spending habits. We believe we will see upside from these new members and we welcome them to the family. Speaker 200:11:06To give some context around our loyalty initiatives, excluding sales for any time period prior to implementation of our loyalty program at Recently acquired location or acquisition where we have not yet implemented our loyalty program, 19.3% of our merchandise sales this quarter were from enrolled loyalty members. We believe that MiX Can grow and hope to achieve 30 plus percent merchandise sales penetration over time. Our active enrolled members generate greater sales and contribution compared to our non enrolled customers. Let's move to the core destination categories, which are packaged beverages, candy, salty snacks, packaged sweet snacks, Alternative snacks and beer. These 6 categories accounted for 53% of our merchandise contribution this quarter. Speaker 200:12:09These concentrations allow us to focus our initiative on categories that we believe We'll move the needle. We have a deliberate approach to these categories using data driven decisions in our execution, and we leverage our strong supplier partnership. And our results speak for themselves. Year over year, We have continued to grow contribution dollars from these categories. Over the last 3 years, our concentration of and merchandise contribution from these categories has grown at approximately 17% compounded annual growth rate. Speaker 200:12:59Same store sales in these categories for this quarter increased by 2.4% as compared to the prior year period. We are extremely pleased with these results and we are seeing the positive results of our efforts and initiatives as we continue to drive merchandise sales growth and margin improvement inside our stores. Our 3rd pillar is expanding our food and beverage service, where we see tremendous opportunities. In October, we announced the addition of Richard Guidry to GPN's leadership team. Richard filled a newly created role as GPN's Senior Vice President of Food. Speaker 200:13:45We believe his distinguished track record And long experience underscore how serious we are about nailing the strategy, growth and execution of our food business. Since joining GPN, he has been getting up to speed, meeting with partners in the organization, Meeting with our suppliers, partners, visiting stores and even working shifts to better understand Our stores operate. We see the development of our strategy around food as a multiyear opportunity with wins along the way. We are extremely excited to welcome Richard to the team and look forward to sharing more as we work with Richard to further develop our full service strategy. As I hope it's clear, We try to position our core convenience store business for further growth, delivering great results while exceeding our customers' expectations. Speaker 200:14:51Turning to fuel, I will note that according to OPIS data, Fuel gallon demand decreased nationally over the quarter compared to the prior year quarter, contributing to the trends that we saw at ARCO With a decrease of 5.3% in same store gallon. However, total retail gallon increased 14.8% Because of our recent acquisition, retail fuel contribution increased to $121,300,000 A 3.2% increase. As always, our team remains focused on striking the right balance between volume and pricing To optimize fuel contribution dollars, our retail fuel margin remained strong at $0.403 per gallon, Only 0.4 percent lower compared to the prior year quarter. We believe this demonstrates the sustainability of higher fuel margin. We know that fuel margin vary from quarter to quarter. Speaker 200:15:56However, as we look to deliver longer term Stockholders value, we believe that this structurally higher margin will remain for the foreseeable future. Marginal operators with their cost structure and operating pressures have faced increasing breakeven fuel margin, creating support for these levels. Moving to M and A, we have continued to integrate the coal, price, TEG and WTG acquisition, which have served to increase our earning base while expanding our footprint into new and adjacent territories. I'd like to briefly discuss, of course, the first of our most recent acquisition as an example. As we show in our investor presentation for this quarter, The Kohl's acquisition generated approximately $24,000,000 in adjusted EBITDA in the last 3 quarters alone. Speaker 200:16:58Since closing of the acquisition in July 2022, we have already earned back We continue to invest in the businesses we acquired as opportunities arise. For example, we have put capital to work at WTG, Deploying investment CapEx to upgrade its fleet capabilities and infrastructure to be more like walls and to provide even more upside to that business. We believe our successful track record Of making discipline and accretive acquisition, we'll continue to announce value for our stockholders, Especially as we continue to see tremendous opportunity ahead of us in our acquisition strategy with a deep pipeline of potential opportunities. And importantly, we remain well capitalized to execute on opportunities as they arise. As of September 30, 2023, We had $204,000,000 in cash on hand and $623,000,000 of availability under our lines of credit. Speaker 200:18:18In all, together with the available capacity of almost $1,500,000,000 Under our program agreement with Off Street, Arco currently has access to more than $2,000,000,000 In available liquidity for continued M and A activity. I want to focus on the discipline point for just a moment. I'm proud of the team here for executing 25 acquisitions out of 100 of potential deals We've reviewed over the last 10 years, including the 5 we have closed over the last year. One last point before I turn the call over to Don. In line with our capital allocation strategy, we continue to have plans in place For new to Industry Store, with 4 in particular that have been identified and are in different stages of development. Speaker 200:19:15I remain excited about the many achievable opportunities in front of us. Thank you for your time today. And with that, I will now turn the call over to Don. Thank you, Speaker 300:19:27Ari. As our many initiatives continue to gain traction, the company has continued to record strong results. Our balance sheet continues to be strong and we currently have a very good liquidity position. As of September 30, 2023, we had cash and cash equivalents of approximately $204,000,000 Our outstanding debt, excluding capital leases, was approximately $828,000,000 resulting in net debt of $624,000,000 For the quarter, net cash provided by operating activities was $32,800,000 versus $67,600,000 for the Q3 of 2022. This included higher net interest and tax payments in the quarter over the prior year period and a technical delay in receiving approximately $12,100,000 from a routine credit card as well as the decrease in adjusted EBITDA. Speaker 300:20:28Getting into results for our convenience stores. Merchandise revenue for the Q3 of 2023 increased to $506,400,000 versus $445,800,000 in the prior year quarter. Merchandise margin increased by 50 basis points compared to the prior year quarter to 31.7%. Total capital expenditures were approximately $25,600,000 for the quarter. This is compared to capital expenditures of $27,700,000 in Q3 2022. Speaker 300:21:03Retail fuel profitability, excluding intercompany charges for the Q3 of 2023, Increased 3.2% this quarter to $121,300,000 This includes a decrease of $16,600,000 in same store fuel contribution, excluding intercompany charges, more than offset by $21,700,000 And fuel contributions from recent acquisitions. The company maintains a relatively strong retail fuel margin of $0.406 per gallon for the Q3 of 2023 compared to $0.449 per gallon on a same store basis in Q3 2022. 3rd quarter convenience store operating expenses increased by $30,200,000 or 17.2% versus the prior year quarter, primarily due to $34,400,000 of expenses related to recent acquisitions, offset by a decrease Approximately $1,700,000 at same stores, mainly driven by lower credit card fees and by underperforming retail sites that we closed or converted to dealers. As always, we seek to improve our operational efficiencies at stores. On a same store basis, these expenses decreased by 1% over the prior year period. Speaker 300:22:26Importantly, Same store personnel expense remained flat, increasing only 0.1% over the prior year period as we continue to appropriately balance labor expenses and providing superior customer service. We continue to fill open positions to ensure excellent service for our customers. We continue to review, evaluate and refine hours to right size labor and audit our associates' tasks to reduce inefficiencies. For the most part, any increase in same store hours were mostly offset by a reduction in overtime hours. Moving to wholesale and fleet. Speaker 300:23:03This quarter, we benefited from a full quarter of quarrels, which we acquired on July 22, 2022. In wholesale, Fuel contribution, excluding intercompany charges, was similar compared to the prior year period as incremental contribution from our recent acquisitions Approximately $14,300,000 for the quarter, an increase of $3,300,000 compared to the prior year quarter. Fuel margin cents per gallon excluding intercompany charges for the proprietary car lock locations was $0.394 per gallon. This segment benefited from an 8,200,000 gallon increase that offset a $0.024 contraction in margin at our proprietary Card Lock locations over the prior year quarter. Looking ahead to Q4, we do not expect our fleet fueling margin to be as remarkable as the prior year period. Speaker 300:24:03In Q4 last year, the fleet business had a CPG of $0.517 which was due to price volatility in the second half of to 2022, and we do not believe that high margin is reflective of the normal quarter. Net interest and other financial expenses for the Q3 of 2023 decreased by $5,200,000 versus the prior year quarter to $14,600,000 The majority of this is due to an increase of approximately $11,600,000 in income related to favorable fair value adjustments compared to the prior year quarter. Net income for the quarter was $21,500,000 compared to net income of $25,000,000 primarily due to reduced fuel contribution at same stores. In the Q3 of 2023, The company repurchased approximately 1,500,000 shares of our common stock for a total of approximately $11,600,000 at an average price of $7.53 As of September 30, 2023, there was approximately $37,500,000 remaining under our previously announced upsized $100,000,000 stock repurchase program. Because of our continued strong results and desire to enhance returns for our stockholders. Speaker 300:25:33We announced on Monday that Arco's Board of Directors declared a quarterly dividend of $0.03 per share of common stock to be paid on December 1, 2023, to stockholders of record as of November 17, 2023. And now, I'll turn the call back over to Ari. Speaker 200:25:52Thank you, Don. We believe that we have a significant opportunity To increase our sales and profitability by continuing to execute on our organic and inorganic strategies, Improving the performance of our current store through announced offering to meet our customers' needs and growing our store base in existing and continue its market through acquisitions. Now, we will take your questions. Operator00:26:23Thank Our first question is from Bobby Griffin with Raymond James. Please proceed. Speaker 400:26:54Ari, I guess my first question is On the gallon side of the business, particularly in retail, are you seeing a divergence or a separation between some of the legacy stores and some of the newly acquired stores? And The genesis of the question is when I look at total gallons versus our estimates, the comp gallons underperformed or missed us by a little, but the total gallons were actually pretty close So are you just seeing the newer acquired stores maybe perform at a little bit higher per store gallon basis than legacy stores that are in your business? Speaker 200:27:28Good morning, Bobby. No, I don't think so. I really think that our approach is not a macro approach. We actually if you think about our business, we price fuel location by location, market by market. And our approach is really more relevant to how we compete. Speaker 200:27:47Our strategy is consistent with the legacy stores and with the stores We are working really hard to optimize gross profit dollars. But if you're really looking, every market is different. But I don't think anything is different between the acquisition we just acquired. And I think it's really All about footprint. I mean different footprints have different gallons than some others. Speaker 400:28:17Yes, I guess, okay. So maybe the follow-up is, are the newly acquired stores in just different footprints where they generate more gallons per store than maybe some of the older So the or not older, the legacy footprints that are in Speaker 200:28:29the comparable sales base. It's a mix. It's a mix of that because we purchased stores. If you think about it, the Pride stores are in the Northeast. And yes, in the Northeast, I think the gallons per store Higher than the gallons per store that we see probably in the Southeast. Speaker 200:28:48So I actually think that this is a good question and a good thing to point. And if you were looking on TG, for example, TG is in the Southeast And some of it is in the Southwest, which is lower Garland than the Northeast. I think the other piece is really the Chorus acquisition. The Chorus acquisition, It's all about the majority of that is actually diesel business. So I think that's probably the different mix between the others. Speaker 400:29:17Okay. That's helpful. And I guess the second part of that is, the industry has continued to face some gallon pressure here. You referenced the OPUS data was down during the quarter. How do you think that is translating into just pure traffic to your business? Speaker 400:29:30Is that a challenge on the traffic side when we kind of want to think about that As it relates to merchandise sales, are you seeing different traffic counts inside the stores and what maybe the gallon the same store gallon showing? Speaker 200:29:45Yes. So another great question. So back in the day, before COVID, I used to assume that The traffic inside the stores is really based on basically the price at the pump. I actually think what happened actually after COVID, I think things changed. Now I think it's the other way around. Speaker 200:30:08I really believe that the more offering you have inside the stores And you see it by the way with the core destination categories that increased tremendously over here. As we continue to offer great Basically, value inside our stores. As we continue to add basically food inside the stores and as we continue to increase our loyalty members, I actually believe that will impact our gallons moving forward. So I don't think losing gallons Actually, 8 or actually impact our inside sales. It's become the other way around. Speaker 400:30:46Okay. And one last one for me, Don. On that $12,000,000 delay from the credit card processor, is that just a pure timing aspect where you'll get that $12,000,000 back in the Q4? Speaker 300:30:56Yes, we already received it the 1st week of October. It was an isolated event at a certain set of stores and they were just changing their back end and we already received it the 1st week. Speaker 200:31:05Perfect. All right. I appreciate it. Speaker 400:31:07Well, best of luck going forward and I'll jump back in the queue. Thank you. Speaker 200:31:11Thank you, Bobby. Operator00:31:13Our next question is from Kelly Bania with BMO Capital Markets. Please proceed. Speaker 500:31:21Hi, good morning. Thanks for taking our questions. Also wondering if we could just talk a little bit more About the gallons, I think, Ari mentioned the OPUS data, but I'm just wondering if you've done any more analysis on kind of market share In your regions, both for your kind of retail segment and the same store gallon Decline there, but also as you think about how your dealer customers are doing, I think we're estimating Gallons down maybe around high single digit range on an organic basis. And just how you think about that going forward? Is that kind of A good run rate we should continue to use in terms of a gallon decline for those segments? Speaker 200:32:10I don't have a by the way, good morning, Kelly. I don't have a crystal ball what's going to happen in the future. The one thing I do know is that The gallons decrease are very close to basically the OPIS data that was reported. However, As you can see, we continue to concentrate on increased gross profit dollars in lieu of losing some of those gallons. The one thing I don't believe, I don't believe that, for example, that demand will be Likely come back to the 2019 numbers. Speaker 200:32:46I think demand will continue to be a little bit soft. But I think this is something that we see across Basically across our competitors as well. It's not something that's just related to ARCO. I think it's really related to our competitors. And As I mentioned earlier, when you're dealing with a lot of mom and pop stores in the market, I believe that those guys actually are facing the same issue As we face over here, so again, I think we're going to see a little bit softness on gallons, but I think in exchange for that, we will actually see a Small increase of basically CPG because of that. Speaker 500:33:26Okay. And can you also just talk about the faster rewards investment that you made in the quarter? How we should think about the kind of annualized cost of that and what is the expected ROI of that total investment for the reward loyalty program. Speaker 200:33:46Sure. So as I mentioned, We started this year, it's all about fast rewards, making sure we have the right assortment. It's all about Value providing value to our customers. So on May 17, we basically launched a $10 Enrollment, which means that any customers that have a valid e mail address And a telephone number and would like to enroll with us, we will actually give him $10 in fast cash back. We saw a huge increase in Q2, especially in Q3. Speaker 200:34:27As you can see, I mean, the increase in loyal customers in Q3 was Over more than 50% in Q3 2022. And the goal over here is to continue basically to increase If you're looking on basically on the loyal customers, the loyal customers basically purchased 19.3% Basically, of our inside sales over there. So this $10 is very, very impactful. No question about that. Our goal, as I mentioned, is to increase loyal members up to 3,000,000 members by the end of 2024. Speaker 200:35:07And yes, there is no question that when you give $10 that's going to impact your sales. That's the reason the same store sales were 0.1. But if you really Naturalize the impact of approximately $2,000,000 same store sales will probably added another 0.4% And on a same store sales excluding cigarettes, which I think that's the best metrics to measure our business, it will probably add another 0.6%. So again, it's an investment, it's a long term investment. But if you look in Q after Q, The concentration of loyal members in Q3 2021 from inside sales was around 13.6%. Speaker 200:35:47We grew to 16.7% in Q3 2022 and now we are at 19.3% in Q3 2023. And one thing to notice is that we keep increasing margin. Even though we are basically giving Tremendous value to those loyal members that come in more often, we actually were able to increase margin again by 50 basis points compared to Speaker 500:36:21Just a couple of follow-up questions there. If you get to 3,000,000 members by 24, what percent of your sales or customer base Will that represent and maybe just in terms of the $10 enrollment Program, I mean, is that going to continue at that level? Or how do you think about cycling that next year? Should we expect that that could impact traffic or just trying to think about how we cycle this promotion as we get in Q2, Q3 next year. Speaker 200:37:01Sure. So I can tell you that as of November 1, we paused that In September 2019, for a little bit and as of November 1, we started it all over again Because we saw a huge impact based on that. Again, it's not a big dollar amount, But I think the impact is tremendous over here. Those customers are coming more often. We see more trips over here. Speaker 200:37:34And the longer the member is with us, the more they expand inside the store. And I just want to be just maybe be very clear about that. I mentioned 4 trips $41 per month. The reason for that is that a lot of those members basically enrolled just close to the end of the quarter and it takes some time for Basically those members to start to get offering from us. I mean we are providing offering to those members on a regular basis, almost on a daily basis. Speaker 200:38:06They get Great offering. And this is what we are counting on. And this is by the way a long term investment. The long term investment means that we are investing in the short term because we believe that as we continue to grow our loyalty member base, I believe that we're going to increase inside sales because of that. And that's going to drive by the way customers to the pump as well because We have actually offering inside the stores that will send customers with nice cent per gallon off basically when they come To actually to purchase fuel at the pump. Speaker 200:38:43So I think that's basically going to impact that as well in the future. Speaker 500:38:50Okay, thanks. Just one more for me, Ari, on operating expenses. The Same store personnel expenses nearly flat. I think you called out a reduction in overtime hours. Maybe can you just give us order of magnitude, How that is impacting the overall OpEx, when that starts to cycle and what you're seeing just in terms of wages and wage rates In the market today? Speaker 200:39:18So I'll let Don answer this question, if that's okay if you care, Kelly. Speaker 500:39:22Thank you. Speaker 300:39:24Yes. Hi, Kelly. So where we're looking at it is we're switching hours from overtime to regular hours. So it's not necessarily The difference in hours being worked is that more of those hours are being worked at a regular rate versus an overtime rate. And the other thing I think we mentioned is last summer we did a promotion for all employees sort of like incentive for the 100 days of summer and this year we have obviously rates have gone up and we have now Not had to do that kind of incentive. Speaker 300:40:01So yes, you do have rising labor wages, but what you're seeing a reduction in is the incentives that have been out there and that we've offered in the past. So net net, you get sort of this flat increase. And so rates are increasing, They're not increasing at the rate that we saw earlier and that's why we're happy to see almost a flat personnel. It's really how you're spending your money and we're putting Into the wage rate rather than into incentives. Speaker 500:40:30Perfect. And can you remind us when you kind of get back To normal in terms of the over cycling the overtime? Speaker 300:40:39Could you please Clarify the question, I'm not sure what you're asking. Speaker 500:40:44Well, I'm just trying to understand from a comparison standpoint when the overtime hours Start to get back to normal. Are you still circling some big increases for the next couple of quarters? Speaker 600:40:55Right, right, right. Speaker 300:40:56And a lot of it To break out, Kelly, a lot of it was wage increases that we're doing. I think this has been a it has really going to be cycled more towards we get towards the end of the year. It's been an effort that we have done all year by bringing in temporary resources to do that. So this has been an ongoing effort. So we've really in terms of cycling it would really be done by the end of this year because this has been a major focus For operations is to really cut down those overtime hours, give people a better quality of life and then also raise the hourly wage And also use some temporary services to fill in for things that we can give people relief on. Speaker 500:41:43Got it. And just maybe last one for me. Any thoughts on, just how you're planning CapEx for 2024 that we Can start to think about incorporating into our model? Speaker 200:41:58Don, would you like to answer that? Speaker 300:42:00Sure, sure. I mean, our maintenance CapEx will stay, I think this is the last big year That we have of our EMV conversions, which I think we talked about was somewhere between $10,000,000 to $12,000,000 a year that we have, but we will have some again without giving out specific guidance, we have a lot of projects that will require CapEx going forward, but in looking at total, if you look at our total CapEx, roughly about 2 thirds is maintenance, 1 third is investment. So that may be a guideline for you, but there will be projects that will be coming up that will require CapEx, but a lot of those will be CapEx was a significant ROI to Speaker 500:42:45them. Thank you. Speaker 200:42:48Thank you, Kelly. Operator00:42:51Our next question is from Alok Patel with Stifel. Please proceed. Speaker 700:42:58Hi. This is Alok on for Mark. My first question is on quarter to date trends. Any notable Changes in foot traffic given the macro conditions and resumption of student loan payments. And then if you can kind of frame the answer around whether you're offering more We're seeing higher demand for private label and if so, which categories? Speaker 200:43:22Yes. So I'll start maybe with the second question related to basically where we focus and what we see. So as I mentioned earlier, The majority or large portion of our sales actually happened in the core categories. So in those core categories, for example, we see an increase In specific categories, for example, candy. Candy this quarter was almost 4.8% more than basically prior year quarter. Speaker 200:43:53Beer, for example, is another strong category, it's 2.8%, Southeast Snacks 4.1% above Prior year quarter. So I think what we see over here is that this is coming back to the loyal members that I mentioned earlier, Those loyal members taking advantage of basically of the offering and the value that we have inside the stores. And because of that, I think we see an increase in those categories, in particular. Regarding your question, regarding to traffic and trends, so I think The inflation impact now is actually hitting all customers. I mean, there is no question about that. Speaker 200:44:39And I think this is the reason why We need to be very, very competitive and make sure that we have the right offering inside stores including not only the core categories including The right offering when it comes to food service, people have less dollars to spend and because of that they're going to I believe visit more The convenience store and I think they're going to look for things that are very, very valuable for them. And this is where we need to spend our time and money and I think our team is doing a terrific job. We saw that in Q3. But again, I can't touch something in particular when it comes to basically to trend. The only thing I'd say is that the core category trend is up Almost quarter after quarter and we see that quarter after quarter for the past basically 3 years. Speaker 700:45:30Got it. So as a quick follow-up, within the core destination categories, which categories drivers Sales growth for the balance of the year and into 2024. And then if you can kind of discuss the drivers supporting the great strength that you've realized in those categories, that would be great. And it would be awesome if you can also provide the year over year numbers for packaged beverages. Speaker 200:45:55Yes. So I'll start with the 6 categories, okay? The 6 you broke up a little bit, so but I'm going to try to I I hope I hear the right question. So I'll start with the 6 categories. The 6 categories are really alternative snacks was up 1.6% this quarter. Speaker 200:46:13Candy was up 4.8%, beer was up 2.8%, pack bev was up 1.5% This quarter, packaged sweet snacks was up 2.2% and we had with salty snacks at around 4.1 And if you remember, we are cycling a very, very strong Q3 2022. But those are really the core categories. And if you really look looking on those core categories, not only that they continue to perform very well for us and aligned with our strategy. Over the last 3 years, if you're really looking on the contribution from this Categories expanded approximately 570 basis points of total merchandise contribution from these categories, Which is at approximately 17% compounded annual growth rate. So I think that's basically what we see from those 6 categories that for the past 3 years. Speaker 700:47:18Got it. Thanks. I'll pass it on. Speaker 200:47:21Appreciate that. Thank you. Operator00:47:24Our next question is from Karru Martinson with Jefferies. Please proceed. Speaker 800:47:30Good morning. Just kind of a big picture question. Why is the fuel demand down when we look at the Overall industry, I mean, ultimately more people are going to work more days in the office. What's driving the broader category? Speaker 200:47:49If I had the answer, the right answer, I will I'll give you the answer, but again, we are relying on OPIS data. We are relying on OPIS data. And as you can see, OPIS data Shows a decline in volume nationwide of approximately 3.49%. That's one thing. The second thing is I want to remind Our footprint is rural footprint. Speaker 200:48:11We have a lot of stores. I think 40%, I think I mentioned that a couple of quarters ago, 40% of our stores Are in town that has basically less than 20,000 people. And when you operate in some of those rural town, People are not driving probably like in some other areas. We don't our stores are not locating on major highways, for example. So I think that's one of the reasons that you basically see that. Speaker 200:48:41And that's consistent by the way with Other competitors in the market in the basically the market that we basically do business. So it's I think it's worth noting that other public companies I reported similar metrics by the way in those markets. Speaker 800:48:58Okay. When you talk about Seeing sustainable strong margins on fuel, are we still looking at in this stable environment being able to maintain kind of over Tane kind of over $0.40 per gallon? Speaker 200:49:16It's a good question. Again, I don't have a crystal ball what's going to happen with If we can keep the $0.40 I think the one thing I can say, we are today the 6th largest Operator in the country and we are competing with some of the large chain and we are competing with a lot of basically the small chain And the mom and pop. As you can basically appreciate, 70% of the industry, almost 100,000, 98,000 Convenience First gas stations are chain with 50 stores or less, 60% of it is mom and pop. And I think every one of those guys Are facing the higher basically facing higher expenses, insurance, electricity, Higher fixed expenses that they have per box, and I think because of that, we believe that structurally higher margin will remain in But again, that's just my assumption based on being in the business for so many years. Speaker 800:50:21And then What are we seeing on the inflationary front when it comes to inside the stores on merchandising? Are you still seeing pressure there? And Kenna, where are you on your pricing? Speaker 200:50:36Well, I think the results speak for themselves. That's the reason I mentioned. If you're looking on sales excluding cigarettes, I think that we see the results over here. And I think at the end of the day, it's very, very important for us to provide value to our customers. This is very, very important for us. Speaker 200:50:58And I think as long as we continue to provide value to our customers, I think they're going to continue to come. And that's the reason loyalty is a very, very important component when it's come to it. Speaker 800:51:11Thank you very much. Appreciate it. Speaker 200:51:15Thank you. Operator00:51:21Our next question is from William Reuter with Bank of America. Please proceed. Speaker 600:51:27Hi. My first is on the merchandise margin expansion. You mentioned marketing and then you mentioned merchandising. Is this largely based upon mix And having more food and consumables in those 6 major categories of growth or what are some of the bigger contributors to that expansion? Speaker 200:51:46Yes, I think the mix is absolutely very important going back to the Three key pillars that I mentioned on the call. The core categories are very, very important. They're driving margin of course Tremendously. The other piece of course is food service. Food service is something that will help us to continue to grow margins And this is an area that we continue to invest. Speaker 200:52:13I mentioned those 6 categories, if you want, I can go through them again. But those basically 6 core categories led by candy are the categories that basically drive The majority basically of our sales over here, if you're looking on those basically core categories, They're up 2.4% on a same store sales growth basis, Q3 2023 versus Q3 2022. And again, it's all driven by those basically by those 3 key pillars that I mentioned. Speaker 600:52:50Got it. And then I think when you were talking about M and A, I think you mentioned that there are 4 that are in the pipeline, I guess, that are in some sort of active discussions. 1, did I hear that correctly? And number 2, I guess is there any way you can dimensionalize how large these are? Speaker 200:53:06No, you didn't hear that correctly unfortunately. We did for we closed on 5 acquisition since July 2022 Until basically at the end of this quarter, we closed on 5 acquisition. And it's basically we closed on course, Which was the fleet business that was in July 2022, great opportunity that we execute. Now we are over 14 months, 15 months after closing. After that, we closed on Pride. Speaker 200:53:37Pride was 31 locations. In the Northeast, great location. Since then, we opened another store within Pride. And then we had TEG and WTG. And just recently during Q3, we closed another acquisition acquiring 7 stores from one of our dealers. Speaker 600:54:01Okay. Just lastly for me, a question on the $10 program. I guess, would it be possible for customers to create new Email addresses each time and is there any way to address this? Are you able to track to make sure that they're not doing this just each time creating a new one? Speaker 200:54:18The answer is yes. There is an opportunity for people. We have some measurement and we have some, I'll call it, some we have Compliance and can someone take advantage? Absolutely, but I don't think it's something that actually go to the extreme. And we have yes, we have basically compliance in place. Speaker 200:54:39And in some cases, if someone tried to At the Q3, we tried to figure out a way how to catch them. But again, this is not the concentration. The concentration need to be on how do you increase the base because we see What is happening with those loyal customers? I mean, we more concentrate on basically on targeting them and making sure that we execute versus Just watching our customers and making sure that no one is taking advantage. Speaker 600:55:05Understood. Okay. All right. That's all for me. Speaker 200:55:07Thank you. Thank you. Operator00:55:10We have reached the end of our question and answer session. I would like to turn the conference back over to Ari for closing comments. Speaker 200:55:19Thank you once again for joining the call this morning and for your great questions. It was really a lot of great questions this morning. I'm very pleased with our results this quarter as we navigate from comparison to the back half of last year. I remain very excited About the many achievable opportunities in front of us. And I thank you again for your questions and for the time you spend this morning. Operator00:55:43Thank you. This will conclude today's conference. You may disconnect your lines at this time and thank you for your participation.Read morePowered by