NYSE:SVV Savers Value Village Q3 2023 Earnings Report $9.39 -0.24 (-2.49%) Closing price 04/25/2025 03:59 PM EasternExtended Trading$9.92 +0.53 (+5.69%) As of 04/25/2025 04:51 PM Eastern Extended trading is trading that happens on electronic markets outside of regular trading hours. This is a fair market value extended hours price provided by Polygon.io. Learn more. Earnings HistoryForecast Savers Value Village EPS ResultsActual EPS-$0.05Consensus EPS $0.18Beat/MissMissed by -$0.23One Year Ago EPSN/ASavers Value Village Revenue ResultsActual Revenue$392.70 millionExpected Revenue$395.61 millionBeat/MissMissed by -$2.91 millionYoY Revenue GrowthN/ASavers Value Village Announcement DetailsQuarterQ3 2023Date11/9/2023TimeN/AConference Call DateThursday, November 9, 2023Conference Call Time4:30PM ETUpcoming EarningsSavers Value Village's Q1 2025 earnings is scheduled for Thursday, May 1, 2025, with a conference call scheduled at 4:30 PM ET. Check back for transcripts, audio, and key financial metrics as they become available.Q1 2025 Earnings ReportConference Call ResourcesConference Call AudioConference Call TranscriptPress Release (8-K)Quarterly Report (10-Q)Earnings HistoryCompany ProfilePowered by Savers Value Village Q3 2023 Earnings Call TranscriptProvided by QuartrNovember 9, 2023 ShareLink copied to clipboard.There are 12 speakers on the call. Operator00:00:00Good afternoon, and welcome to Savers Value Villages Conference Call to discuss Financial Results for the 3rd Quarter Ending September 30, 2023. At this time, all participants are in listen mode only. Later, we will conduct a question and answer session and instructions will follow at that time. Please note that this call is being recorded and a replay of this call and related materials will be available on the company's Investor Relations website. The comments made during this call and the Q and A that follows are copyrighted by the company and cannot be reproduced without written authorization from the company. Operator00:00:40Certain comments made during this call may constitute forward looking statements, which are subject to significant risks and uncertainties that could cause the company's actual results to differ materially from expectations or historical performance. Please review the disclosure on forward looking statements, including in the company's earnings release and filings with the SEC for a discussion on these risks and uncertainties. Please be advised that the statements are current only as of the date end of this call. While the company may choose to update these statements in the future, it is under no obligation to do so unless required by applicable law or regulation. The company may also discuss certain non GAAP financial measures. Operator00:01:31A reconciliation of each of these non GAAP measures to the most directed Comparable GAAP financial measures can be found in today's earnings and SEC filings. Joining from management on today's call are Mark Walsh, Chief Executive Officer Jay Stasz, Chief Financial Officer and Gibran Tanius, President and COO. Mr. Walsh, you may now go ahead. Speaker 100:02:03Thank you for joining us today and for your interest in Savers. We had a strong Q3 and are pleased with our performance. Constant currency net sales increased 5%. Comparable store sales increased 3.7% on higher transactions. And despite a $1,500,000 negative impact from foreign currency, we grew adjusted EBITDA by more than 6% to 91,000,000 Donations and supply of goods remained very strong in the quarter. Speaker 100:02:33And for the first time in Sabre's 70 year history, We reached over 5,000,000 members in our loyalty program, an increase of 10% over the Q3 last year. Our Q3 performance demonstrates our ability to deliver strong margin and EBITDA underpinned by an operating philosophy that governs our unique vertically integrated company. Let me explain this a bit more. In the middle of 2019, savers moved away from a volume based operating paradigm to a data environment with one goal, Maximizing EBITDA. We knew that by finding the optimal mix between price, cost and turnover, We could drive improved profit margins and strong sustainable cash flow. Speaker 100:03:25To do so, we refocused the organization around productivity measures It started more thoroughly analyzing data for every item we collected, processed and sold. Unlike conventional retailers, we don't preorder products months in advance from a vendor or manufacturer. Instead, we accept donated goods on behalf of our non profit partners and our cost of these goods is made up by 2 primary components: The price that we pay our non profit partners for the donated items themselves and the labor costs we incur to collect, source, Grade and merchandise these items for sale. Labor is the biggest component of our cost of goods And this accounts for roughly 60% of the total product costs. While we accept donated items every day, We have the ability to accelerate or decelerate our processing volumes based on the directional demand trends at retail. Speaker 100:04:27This does two things. 1st, it keeps our retail inventory levels in balance with demand and second, It better matches our expenses to our sales, both of which help maximize productivity, EBITDA and cash flow. The result has been more than a 700 basis point improvement in gross margin and a 1,000 basis point Improvement in EBITDA margin from 2019 to 2022. An important driver of productivity Unique to Thrift is a metric called sales yield. Sales yield is calculated by dividing retail sales dollars by the number of pounds processed in Any given period, on a currency neutral and comparable store growth basis, sales yield was $1.50 in the 3rd quarter. Speaker 100:05:17This was up from $1.42 in the Q3 last year and $1.08 in 2019. Put it simply, we are generating higher sales for every pound of product that we process, which is being driven by our productivity gains from structural changes made to the business. It is also a reflection of the strong trends we are seeing on the supply side of the business. Donations were very strong in Speaker 200:05:43the Q3. Speaker 100:05:45On the demand side of the equation, we saw 2 different trends in the quarter. Demand for hard goods remained strong and consistent throughout the period, while demand for soft goods was strong in the first half of the quarter and moderated a bit in September. As a result, we stepped our soft goods processing volumes up In the first half of the quarter and down in the latter part of the quarter to align our expenses to revenue and deliver $91,000,000 in adjusted EBITDA. With an average unit retail of under $5 our value proposition is strong. Clearly, value is an important dynamic in the consumer landscape. Speaker 100:06:23However, as everyone is very aware, the macro environment is uncertain right now, as inflation remains high on essential everyday items such as food and housing. With consumers managing their discretionary spending, we are monitoring both demand and processing very closely to align expenses with sales and maintain profitability. Turning to new stores. In line with our We opened 3 new stores in the Q3 and are on track to open a total of 12 this year. We continue to target 22 new stores In 2024. Speaker 100:07:00As a reminder, our new stores generally take 3 to 4 years in Canada and 4 to 5 years in the U. S. To reach mature processing efficiency, donation volume and retail demand. The new store classes of 2022 and 2023 are performing in line with expectations. There is a tremendous amount of white space in front of us. Speaker 100:07:23We are addressing that opportunity methodically. We continue to build the organizational muscle in accelerating new store cadence and our early results provide bullish overtones to continued success. In conclusion, we feel good about our Q3 results, the quality and quantity of our donations and our ability to execute our business going forward. We have made significant structural changes to the business that allow us to maximize EBITDA through focusing productivity measures that align our inventory, Processing levels, labor expenses with demand trend. We know this is very different from most other retailers, And it is why we are so confident in our ability to drive profitable growth at scale. Speaker 100:08:10I want to thank our dedicated and hardworking team members We execute the business and serve our customers every day. Our mission is to grow the reuse economy and make secondhand second nature, thereby benefiting people, planet and profit. With that, I'll turn the call over to Jay to discuss our financial results. Jay? Speaker 200:08:33Thanks, Mark. Before I begin, let me remind you that our IPO closed on July 3, and the related Accounting for the transaction was recorded in our 3rd quarter results. Specifically, we recorded $48,300,000 of non recurring stock expense related to the IPO in the salaries, wages and benefits line of the income statement. The stock comp expense obviously impacted our effective tax With that said, let me review our 3rd quarter numbers. Net sales increased 3.8 percent to $392,700,000 On a constant currency basis, net sales increased 5%. Speaker 200:09:14Our sales growth was driven by a comparable store sales increase of 3.7% in new store openings. During the quarter, we saw the strongest demand in July August with somewhat softer sales trends in September. As we transition from summer to fall goods in September, we believe that the above normal temperatures in the U. S. And Canada impacted our soft goods sales and we moderated our processing levels accordingly. Speaker 200:09:38Sales of hard goods remained strong and consistent throughout the quarter. Looking at our sales by country, U. S. Retail net sales increased 3.6 percent to $200,100,000 and comparable store sales increased 3.3%, driven by growth in transactions. Canada retail net sales increased 4.4% to $163,500,000 which included an unfavorable impact of foreign currency. Speaker 200:10:03Canada comparable store sales increased 4.3%, also driven by growth in transaction volume. We opened 3 new stores in the Q3 and a total of 12 new stores over the past 12 months ending the Q3 with 3 21 stores. We are pleased with our new store performance, which is in line with our expectations and our underwriting model. Cost of merchandise sold as a percentage of sales was flat to last year at 40.3%. Higher labor and material costs were offset by lower freight expenses. Speaker 200:10:34Labor costs increased primarily from higher wage rates, growth in comparable store transactions and an increase in the number of stores. Salaries, wages and benefits expense increased to $116,100,000 primarily to the $48,300,000 in IPO related stock compensation expense. Excluding this expense, Salaries, wages and benefits was $67,800,000 and declined as a percentage of net sales by 70 basis points to 17.3%. Increases in wages were more than offset by benefits of the self checkout kiosks. SG and A as a percentage of sales was flat year over year and continued to be well Sold. Speaker 200:11:15Depreciation and amortization increased 18.6 percent to $15,900,000 due to capitalized expenses related primarily to our strategic initiatives including new stores, centralized processing centers, automated book processors and self checkout kiosks as well as maintenance CapEx. Interest expense increased to $18,700,000 primarily due to overall higher interest rates on our debt. Net loss for the quarter was $15,600,000 or a loss of $0.10 per diluted share compared to net income of $15,500,000 or $0.11 per diluted share a year ago. Adjusted net income for the 3rd quarter was $26,500,000 or $0.16 per diluted share. Adjusted EBITDA increased 6.3 percent to $91,000,000 Our adjusted EBITDA margin increased 60 basis points to 23.2%. Speaker 200:12:09Included in adjusted EBITDA is a foreign currency headwind of $1,500,000 due to changes in currency rates. Turning to the balance sheet. We ended the quarter with $125,300,000 in cash. For the 1st 9 months of the year, we generated $104,400,000 of cash from operating activities. We completed our initial public offering of 18,800,000 shares at a price of $18 per share on July 3. Speaker 200:12:36Together with cash on hand, the The company used the net proceeds from its IPO to redeem $55,000,000 of notes and to repay $252,400,000 of outstanding borrowings under Term loan facility as well as accrued interest and premium under the term loan in the notes. These transactions resulted in a loss on extinguishment of debt $3,000,000 and our net leverage based on a trailing 12 month adjusted EBITDA was 2.2 Speaker 300:13:08times. Lastly, Speaker 200:13:10Let me make a few comments about recent demand and processing trends and how we are thinking about our financial outlook for the remainder of the year. As Mark indicated, Our business is very different than most retailers. We are constantly receiving goods through the form of donations to our charity partners in the stores and are able to manage our floor inventory levels and production expenses by adjusting processing to demand trends. This allows us to better align our labor expenses to sales and maintain profitability. We lowered processing in the back half of 3rd quarter based on some fluctuations in September for fall and winter soft goods that we believe were weather related. Speaker 200:13:45While we have seen a pickup in demand from the September lows where weather has normalized, the pickup has been modest and varied between markets. With the continued inflationary pressures and uncertainties in the broader macro environment, we believe it is prudent to take a measured approach and closely manage our processing levels to maintain profitability in the Q4. We also note that the decreases in the Canadian dollar currency rate over the past 3 months adds an incremental headwind to sales and EBITDA in the 4th quarter. As a result, we are guiding our 4th quarter comparable store sales to a range of flat to plus 1% and our 4th quarter adjusted EBITDA to approximately $80,000,000 Our updated guidance assumes a lower Canadian dollar exchange rate of 0.725, which negatively impacts our 4th quarter sales and adjusted EBITDA estimates by approximately $6,000,000 $1,000,000 respectively. For the full year 2023, sales are now projected to be approximately 1 point $49,000,000,000 as compared to the previous guidance of approximately $1,510,000,000 which includes a negative FX impact that we experienced in the Q3 and our revised FX impact in the 4th quarter from the lower exchange rates. Speaker 200:14:56Full year 2023 adjusted EBITDA still expected to be $320,000,000 unchanged from previous guidance and once again inclusive of the revised FX impacts. Other guidance figures for the full year 2023 are contained in the outlook section of the earnings release. A few additional items to keep in mind when modeling out quarters and full year. In the Q4, we expect to incur IPO related stock comp expense of approximately $21,000,000 which will be included in the salaries, wages and benefits line on the P and L. This is non recurring stock comp that will be excluded from adjusted EBITDA and adjusted net income. Speaker 200:15:31Our full year net income guidance assumes an effective tax rate of 44%. Our GAAP effective tax rate will continue to move around in the next few quarters as a result of the application of IRS Section 162M as a public company as it relates to our IPO stock comp and the dividend related bonuses paid in Q1, as well as foreign currency gains or losses associated with the term loan held in Canada. Our full year adjusted net income guidance assumes a statutory tax rate of 29% and a foreign exchange rate of 0.725 for the Canadian dollar. Post IPO, we had approximately 160,500,000 shares outstanding, and we are estimating a full year diluted share count of approximately 157,000,000 shares. That concludes our prepared remarks. Speaker 200:16:15We would now like to open the call for questions. Operator00:16:29Our first question comes from Matthew Boss from JPMorgan. Your line is now open. Speaker 400:16:36Great. Thanks. So Mark, maybe higher level, could you just help and maybe speak to any notable trends in customer behavior Or just elaborate on the cadence of traffic trends that you saw as the Q3 progressed. And maybe just anything in October Or just drivers underlying your flat to 1% comp outlook for the Q4? Speaker 100:17:01Yes. So look, I think the Q3 started with strong transaction growth in both Canada And the U. S. Baskets have been flattish enterprise wide throughout the quarter. We do believe Some of that slowdown in the U. Speaker 100:17:17S. And Canada in September, and that's continued into early October was weather related. We've had unusually warm temperatures across both countries that drove down demand for traditional shoulder season goods. We've got internal analysis that shows highly negative correlated statistical analysis when you look at high temperature Versus transactions, it's like a jigsaw. One indicator that also we point to is the dynamic that our demand for hard goods has remained constant consistent with the earlier year trends, which also points to that soft goods shoulder season issue that I mentioned, we just were remaining cautious about the buying patterns as UPTs remain depressed And from our vantage point, consumers are sticking with their budget. Speaker 100:18:10Ultimately, we remain very bullish about the overall sector Guidance for the thrift industry, we love where we are from a value positioning perspective. I'd just like to reiterate, we continue to run the business to maximize EBITDA, generating growth enabling free cash flow to invest in stores, Supply and inorganic opportunities and it's really a unique model that will power growth at scale. Speaker 400:18:38Great. And then maybe Jay, could you just elaborate on the flexibility with the model, meaning as we think about labor and processing costs And a potentially softer top line backdrop. Are there efficiency opportunities, multi year or just levers that can be pulled If same store sales were to be below that leverage point, which I think is 3% to 4% same store sales. Speaker 200:19:03Right. Yes, Matt. And thanks. And really, I mean, the biggest lever that we talk about is obviously modulating our processing levels, So that matches demand. So our labor expense, which is in COGS, which is the biggest component of our COGS, really ties into demand and our sales. Speaker 200:19:20And by doing that, we can capture a lot of that sales shortfall and keep our EBITDA whole. Now look, if we had a wild swing in the comp, I'm not saying we could capture 100%, but we could get a lot of it. And then we have things below the line, below COGS that We're very focused on managing our operating expenses because our goal like we've done here is Producing strong EBITDA, maintaining our EBITDA even with soft sales and that's embedded in the guidance for Q4 and that's something we could also carry on next year. Speaker 400:19:53Great color. Best of luck. Speaker 200:19:56Thanks, Matt. Operator00:19:58Our next question comes from Brook Roche from Goldman Sachs. Your line is now open. Speaker 500:20:05Good afternoon and thank you for taking our question. I was hoping you could elaborate on the growth that you're seeing in sales yield today and the strategic initiatives that are driving that unlock? And then as a follow-up, have you seen any signs of increased price sensitivity of your customer that would suggest that some of the pricing optimization strategies you've unlocked in the business may need to be reinvested in driving value for that customer in this more challenging macro backdrop? Speaker 100:20:32So I'll answer the first question. I'll turn it over to Chip Braun on sales yield. Brook, thank you for the question. We have not seen Any impact on price? None whatsoever. Speaker 300:20:47Yes, I think that's right, Brooke. And I would say when it comes to sales yield, we are always looking at Price with regard to item ratio. And again, the definition of item ratio being the number of items that we put out versus the number of items that Sell within a particular category. So when we think about price, we think about reacting to what It's selling really well with the customer. And we take price very surgically at the category and the subcategory level. Speaker 300:21:21And that's an ongoing process that we do that's not just at the category level, but also geographically, regionally, if you will. So I think that that helps in sales yield. I think our ability to manipulate space. At the top of the call, Mark Talked about unseasonably warm weather as we transitioned into fall. Well, one of the things that we're able to do in being nimble and seeing Space to sales and manipulating space to sales is that as you transition across a shoulder season And you would normally be shrinking your summer set, expanding the cold weather items. Speaker 300:21:59That's going to look a little bit different Each year depending on how the actual fall weather comes in. And so we can walk that line and meet the customer where they're at, All the while protecting sales yield. So if short sleeve items are selling better a little bit later into the season, We'll keep them on our floor and be more nimble. So there's a lot that goes into it. And the last that I would say on sales yield is and Mark mentioned this earlier, Very robust on-site donation performance in both countries. Speaker 300:22:31And what we know over the years in measuring this is that When the donor takes the time and care to bring their goods to our donation centers in our Green Drops, Generally, we'll create a higher sales yield in our stores versus The rest of the supply, if you will. So I think all those things taken together are what helped drive sales yield. Speaker 500:22:57Thanks, Gibran. And then maybe a follow-up for Jay. Can you speak a little bit to the labor costs that you see as you look ahead in the model? Are there any additional initiatives that you have to optimize labor efficiency in both the short term and the medium term? Speaker 200:23:12Yes. Well, we are constantly looking for efficiencies. I mean, obviously, the self checkout was an initiative that we completed this year and that is paying dividends. We're seeing nice Expense leverage in our payroll in the front side of the stores from the self checkout. We're continually monitoring efficiencies of our processing teams as well, Trying to find that perfect balance between the level of processing and the efficiencies to drive that. Speaker 200:23:37So absolutely, I mean, we're constantly sharpening that saw. As we think about wages, obviously, we've invested in wages in the last couple of years very significantly. We're up probably 6% year over year. And we expect from a labor pool, while there's still going to be some challenges, we would expect that Labor investment to moderate slightly looking forward. Speaker 100:23:58Yes. And Brook, I'll jump in. It is all about tying labor To processing, modulating that labor, those number of hours we utilize to process the amount of goods that we put on the sales floor. Our ability to do that and that vertical supply chain really drives efficiency. And you see it over the last Quarter, we're able to do that in the second half of the quarter. Speaker 100:24:23We feel very bullish about our ability to do that moving forward. Speaker 500:24:29Thanks so much. I'll pass it on. Speaker 200:24:32Thanks, Brook. Operator00:24:34Our next question comes from Randy Konik From Jefferies, your line is now open. Speaker 600:24:41Yes, thanks a lot and good evening everybody. Speaker 700:24:43I guess, Mark, can you give Speaker 600:24:44us some Perspective on any differences in trends that you saw from the shopper in Canada versus U. S. Just trying to get an understanding if there's any Differences there. And then kind of similar question on behavior differences between what the how the members acted in the quarter and how they've changed versus non member shoppers in your data analytics? Thanks guys. Speaker 100:25:13Okay. On the Canadian piece, look, the Canadian consumer is stressed, like the U. S. Consumer. Well, I think the strength of our model over a period of stress, we've been able to achieve very strong comps. Speaker 100:25:33So our value proposition remains as powerful today with the Canadian consumer as it ever has been. But we're obviously keeping a sharp eye on the market And once again, employing a data driven approach to match production to demand to deliver that strong productivity, Randy. I don't think we see any massive difference in their shopping behavior. Again, transactions drove growth and baskets are relatively similar. So very, very, very symbiotic consumer reaction in both countries. Speaker 100:26:05On the member and non member, I point to The real strong growth we had in signing up members this past quarter broke that 5,000,000 Loyalty member database, Mark, very exciting for us. A couple of other data points I'd point out on The loyalty program, very pleased again with our store execution on the ability to capture New member sign ups, an engine that ultimately fuels that growth and the stickiness with those thrifters. And the non the member sign ups continue to be moving towards the youngest cohort. So another couple of 100 basis point move in the youngest cohort signing up in terms of The number of folks who signed up, sorry, I kind of pushed that a bit. And we're also seeing in the higher household incomes That trade down. Speaker 100:27:07So we're seeing active trade down with our higher household income cohorts increasing their share of the overall pie. Speaker 600:27:17Great. Thanks. And then Jay, I don't know if you mentioned this, I might have missed it, but how do you think how should we be thinking about, I guess, high level about FX impacts Across top and EBITDA line as we think about beyond next quarter into next year, just high level. Speaker 200:27:36Yes. So we're going to forecast that at the future rate forward curve future rates at the time. We're currently At 0.725 for the Canadian dollar. So we don't have the perfect crystal ball, but when we get around to our 2024 guidance, We will use the then existing future curves to estimate that. Speaker 600:27:59I guess then Any changes in how you're thinking about hedging or anything like that then or no? Speaker 200:28:05No. I mean we have got a couple of hedges in place, A cross currency swap on our debt as well as some Canadian future contracts to hedge about 60% of our cash flow from Canada and those have been effective Even in this environment. I mean, we're constantly looking at it, but we wouldn't expect major changes. Speaker 600:28:26Fair enough. Great. Thanks guys. Operator00:28:30Our next question comes from Michael Lasser from UBS. Your line is now open. Speaker 700:28:37Good evening. Thank you so much for taking my question. It sounds like while the weather was a drag on the business In October and what you've seen so far this quarter, it's a combination of some Weather drag along with the consumer trepidation. So A, is that right? B, have you is it best for us to expect That that's going to continue for the next couple of quarters? Speaker 700:29:03Or would you expect if this consumer pressure persists that you'll start to see a Trade down that will support your same store sales growth that you just haven't seen as of yet? Speaker 100:29:19I would not say that that's an accurate portrayal of what's happened. In the last couple of weeks, as the weather has Moderated and we've gotten to more seasonal weather patterns, we've seen an improvement in our comp trends. So we feel actually very bullish about that. We feel good about that moving forward. And again, as I mentioned, Speaker 700:29:45We Speaker 100:29:45have continued to see active trade down in our higher household income cohorts Increasing the share of their overall pie during that same window. Speaker 200:29:58And Michael, this is Jay. Just to A couple of other points, right. So like Mark said, we've seen that acceleration, so we feel good about that. We're trending for Q4 right into the guidance That we've given from a comp standpoint, a 0 to 1. And we're not giving 2024 guidance at this time, But there's we've experienced no structural changes to the business and we're confident we can achieve the long term growth targets over time. Speaker 200:30:24I mean sure there could be some variability quarter to quarter, But the beauty of the model like we've talked about is our ability to modulate the processing, so we can maintain profitability and drive that EBITDA growth. Speaker 700:30:37Okay. 2 other quick follow ups. Number 1, is there any relationship between the quality of the product that gets delivered In the economic cycle, meaning if the economy gets tougher, the quality of the product that gets donated May not be consistent with what you've seen in the last few years and so sales yield could moderate. And also it looks like the new store productivity remains under pressure just as we're able to calculate it externally. Can you give us a sense of why that Speaker 600:31:09is the case? Thank you very much. Speaker 300:31:11Yes. Hey, Michael, this is Gibran. I think Jay and I will tag team this one. So on the donation side, your question around, Does the quality or even the volume of donations change in a challenged economy? What I can tell you is we're not seeing that in our business. Speaker 300:31:31In fact, on-site donation Volume has been robust in both Canada and the U. S. And a lot of that goes to execution. We've talked about this in the past where when it comes to being the donation destination of choice for the donor, Convenience is king like we talked about. And then they need to have that reliable fast friendly experience And our team members are trained to give each and every time. Speaker 300:32:02So doing that consistently, doing that well It ensures that you stay that destination of choice and again we're seeing pretty robust on-site donation performance which we know As mentioned earlier, helps drive sales yield for us. Speaker 200:32:20Yes, Michael, this is Jay. Just on the new store productivity calculation and understand right With the information you have, it's hard to get to it. But our new stores are performing right in line with our expectations, they're doing very well. And that translates to a new store productivity Of about 70%. And it is challenging to get to from the numbers because there's some noise in there with our wholesale revenue With the we're lapping some closed stores still as well in the quarter. Speaker 200:32:46And then finally, Second Avenue, right, how we're strategically shifting that model From more to the Savers model of focus on sales yield. So backing some of that noise out the true new stores are right in line with our Speaker 700:33:03Thank you very much and good luck. Operator00:33:06Our next question comes from Mark Petrie from CIBC, your line is now open. Speaker 800:33:15That's Great. Thank you. Actually, Speaker 900:33:17I just wanted to follow-up Speaker 800:33:18on that last question with regards to the product quality In donations. And is there any change in how new locations are ramping up in terms of volumes? And I guess that's new stores, but also the green drops as you're rolling them out? Speaker 300:33:39Yes. Hi, Mark. It's Braun. No, not really. When we do a pro form a, we open new Green Drop locations and new stores. Speaker 300:33:48We kind of have a historical pattern and an expectation of what that ramp is going to look like for donation volume. And On the whole, we're seeing exactly what we expected. Some locations a bit Better than what we anticipated, some a little lighter, but on the whole, pretty accurate in terms of our expectations. So no, not seeing any change on that in terms of new locations. Speaker 200:34:16Yes. And Mark, just a reminder, right, it does take time for our stores to mature. I mean, it's a long tail, 3 to 5 years depending on the market and country. So yes, the early reads are fine in line with our metrics, but It's a long maturity timeline. Speaker 800:34:34Yes, understood. Okay. And just given the landscape of a cautious consumer, I'm just Curious if you have any plans to broaden your marketing programs to appeal to and reach more customers and specifically here in Canada To reach new Canadians given the significant acceleration Canada is seeing from an immigration perspective? Speaker 100:34:59I'd say this on the Canadian market having just been there for a week, just 2 weeks ago, I was up in Alberta. And we feel really good about our approach. And I will tell you the best indicator of How we're reaching out to new Canadians is our new stores in Canada. We're very pleased with New store openings, the number of people we're signing up remains robust in Canada. And I would say we're really confident in continuing to drive that feel that we are part of the mainstream retail economy. Speaker 100:35:38We're really in the fat we're really woven into the fabric, no pun intended, of the Canadian Retail Landscape Park. Speaker 800:35:49Okay. Appreciate the comments. And then any update with regards to the M and A landscape? I know that's obviously An ongoing story and part of the strategy. I was just curious if the current landscape is shifting Speaker 600:36:02at all. Thank you. Speaker 100:36:05Landscape has not shifted. We remain focused on the dynamics that we talked about In the last call around geographic infill, the opportunity to grow within a market, strong supply, that strong local brand presence, A solid and stable attractive workforce in terms of what we inherit and then the opportunity to leverage our operational excellence To capture additional synergies. So beyond that, nothing I could say at this time. Speaker 800:36:37Okay. Appreciate all the comments and all the best in the holiday. Operator00:36:44Our next question comes from Peter Keith from Piper Sandler. Your line is now open. Speaker 900:36:50Hey, thanks. Good afternoon, everyone. I wanted to ask about store growth. So there seems to be some awareness that In the marketplace with investors that Savers was challenged with new store openings before 2019 under prior management. And as a result, maybe the current team, you guys will also have trouble opening up new stores. Speaker 900:37:15And I guess if Someone is suggesting that, where might the thinking be incorrect in that assumption? Speaker 300:37:23Yes. Hey, Peter. This is Gibran and I'll grab that one and you guys can jump in. You're absolutely right. It was a different paradigm under a Different administration. Speaker 300:37:33One thing that we do know and doing the forensics on that is, today when we think about new store sites, We want to check the box on a few things. So, we have a pro form a and a very good predictive model on Foot traffic, the surrounding trade area, so on and so forth, but also on supply. And we talk about the white space that we have and the momentum that the team has built in terms of that robust pipeline. We won't open a new store unless we've got the supply equation figured out. And that means on-site donation performance for the location As well as what the supplementary delivered supply is going to look like. Speaker 300:38:19And I can just tell you that In some of those previous vintages, they had not figured that out and it was not a data driven approach the way that we're doing today. Speaker 100:38:30Yes. I think I'll add this. The approaches couldn't be more different. And I think we've built the muscle And we're executing to a high degree. So I'm really confident about Gibran and David Seibert and their team in opening these new stores and continued success over the next years. Speaker 600:38:55Okay. Speaker 900:38:56Good. Yes. Speaker 300:38:56The only other I'm sorry, Peter. The only other thing I would share is that Pretty selective. And where we open new sites that meet all that criteria and we're able to do that because of that white space, because We are prospecting in every major market in North America and Australia. So there's a big robust pipeline that's sitting behind It seems that allows us to be very judicious in the new stores that we choose. Speaker 800:39:31Yes, we are Speaker 200:39:31on track for our store target both this year and next year. Speaker 900:39:36Okay. Well, I wanted to just pivot back to the sales trend. And I know you've talked about weather and certainly We're all aware of kind of a warm start to the fall. But the weather has not been equal across the country. It has been colder Western U. Speaker 900:39:53S, warmer, middle and eastern. So did you see any geographic differences in the sales trend maybe in the last 2 months as a result of that? Speaker 100:40:03Yes, we that's a very good question. We absolutely have seen differences in the sales trend. Again, we're running Statistical analysis all the time looking at volume and highs with respect to TYLY, The temperature highs. And we do see high correlation, high negative correlation when that temperature spikes up and we're in the shoulder season, we're trying to push Cold weather goods, we see the volume of transactions go down. But in areas where we haven't had that extreme warmth, We've seen much better performance, much more consistent performance as we have through the 3rd and the second quarters. Speaker 100:40:47And that's why we do talk about weather because we feel like once the weather pattern settles, we'll get back to our cadence of strong comp growth. Speaker 900:40:58Okay. Thank you very much. Speaker 100:41:00Thanks, Peter. And one more thing I'll add, Peter, is sorry, one more thing I'll add, Peter, Is that we have seen hard goods. The consistency of our hard demand remains constant. So there's no weather influence on miscellaneous And furniture and books, that's been very consistent throughout the quarter. Operator00:41:33Our next question comes from Bob from Guggenheim. Your line is now open. Speaker 1000:41:40Hi, good afternoon. Just two questions for me. The first one is just on the sales piece of it, Are you seeing any new competitive pressures in any of the markets that you're competing in? And the second one is, just give us an update just sort of on the number of green drops and just sort of make sure our plans are current on sort of the pipeline of green drops as well? Thanks. Speaker 100:42:05I'll answer the first question, Bob. Thanks for the question. No, not any negative influence from the competitive set. We're well positioned, feel very good about our presentation from a merchandising perspective as we discussed. We know from consumer research that our merchandising is superior to our competitive sets. Speaker 100:42:30We feel great about Where we sit today and our value proposition and how we're standing, how we look to the consumer once they walk in that door. Speaker 300:42:41Yes, Bob. And then on the Greendrop side, so we are at roughly 60 locations right now. For this year, we will have line of sight to approximately 30 locations that we will have opened. All doing well in terms of their early performance with what we model, so very happy about that. One thing I will say about Greendrop is that It's such an attractive different method, right? Speaker 300:43:09And all of you are familiar with this, right? They're Visible, clean, well maintained locations as opposed to the standalone bin and all the problems that those can create. But the fact that they are different does make it challenging in some municipalities to get the permitting, right? To fill The permitting form for the city can be challenging. So there are occasions where we have to work through the permitting process And different municipalities, but again, I would go back to there's such tremendous white space And we are looking to grow Greendrop for years years into the future that we are prospecting And lots of markets and that robust pipeline is what ensures that we're going to realize that into the future. Speaker 300:44:02One thing to bear in mind is that Very bullish on Green Drop to be able to collect high quality supply and high traffic affluent areas. Green drop today actually represents a relatively small percentage of our supply. So 5 or 10 Green drop locations here, there in a year It's not what we would consider material. So overall, still very excited about the opportunity. The ones we have opened are doing very well And encouraged for the years to come. Speaker 600:44:34Thank you. Operator00:44:37Next question comes from Mark Altschwager from Baird, your line is now open. Speaker 1100:44:43Thank you. Good afternoon. I guess, just first, I wanted to follow-up Regarding the Q4 comp guidance, could you just clarify, does the guide incorporate reacceleration in the back half of the quarter as you get past Kind of the shoulder season and weather is less of a factor or is it more representative of what you've experienced quarter to date? Speaker 200:45:08We did see softness in October. We did step up from September. It got better in October, but we were still below our expectations and that Largely driven by weather because as Marcus said, the hard goods have continued to be strong and consistent throughout these time periods. The last couple of weeks, given that the weather has become more seasonal in many of our markets, we've seen an acceleration. So I would tell you that the comp guidance for the quarter is tied in kind of to the most current trends that we're seeing. Speaker 1100:45:42Thank you for that. And then, also wanted to ask about some of the efficiency initiatives. I guess self checkout, I know that's been a nice benefit this year. How much opportunity remains on that front into 2024? And then, relatedly, you brought up the central processing centers. Speaker 1100:45:58Curious any update on what the runway looks like for that initiative? Thank you. Speaker 300:46:04Yes. Mark, the self checkout It is largely in the rearview mirror at this point. That was well executed across all three countries and that's Pretty much behind us now. So that was a home run. CPCs, yes, we I mean this is a multi year Strategic investment, we continue to make very solid progress. Speaker 300:46:26As a reminder, we have 4 in operation today. The Calgary CPC opened at the end of July. We have one more CPC for this year In our Minnesota market. And then in 2024, we plan to open a facility in Southern California and possibly one additional facility if we find the right location That makes economic sense. But very pleased with the month on month improvement, continuous improvement of The yield that's coming out of those facilities, the production efficiency and most of all new store opportunities as we just talked about It's what we remain focused on. Speaker 300:47:09New sites that are very attractive to us that are only made possible by the presence of the CPC. So pretty happy with the progress of the team and continuous improvement going forward. Speaker 100:47:22And I'll add The automated book processing units continue to deliver significant IRR returns, we're very pleased with those and we will continue our rollout of those in both non and Non CPC and CPC operating markets. Speaker 300:47:45Yes. The headline on stores guys is currently 63 stores serviced by the ABPs. By the end of this year, that number will be up to 85 to 90 stores. Speaker 1100:48:00Thanks for all the detail. Speaker 700:48:04This Operator00:48:07concludes our question. Speaker 1100:48:11Go ahead, operator. Operator00:48:13My apologies. This concludes our question and answer session. I'd now like to hand back to the management for their final remarks. Speaker 100:48:23I'd like to thank everyone for their time and interest in Sabre's. Look forwardRead morePowered by Conference Call Audio Live Call not available Earnings Conference CallSavers Value Village Q3 202300:00 / 00:00Speed:1x1.25x1.5x2x Earnings DocumentsPress Release(8-K)Quarterly report(10-Q) Savers Value Village Earnings HeadlinesInvestors Expect Secondhand Stores to Profit as Tariffs Challenge RetailersApril 21, 2025 | pymnts.comApril 17, 2025 | gurufocus.comSilicon Valley Gold RushA new technology has sparked a modern-day gold rush in Silicon Valley. OpenAI’s Sam Altman invested $375M. Bill Gates has backed four companies in this space. The World Economic Forum calls it “the most exciting human discovery since fire.” Whitney Tilson believes this trend could mint a new class of wealthy investors—and he’s sharing one stock to watch now, for free.April 26, 2025 | Stansberry Research (Ad)Savers® Value Village® First Quarter Fiscal Year 2025 Financial Results To Be Released Thursday, May 1, 2025April 17, 2025 | businesswire.comDeep Dive Into Savers Value Village Stock: Analyst Perspectives (4 Ratings)April 6, 2025 | benzinga.comWilliam Blair Initiates Coverage of Savers Value Village (SVV) with Outperform RecommendationApril 5, 2025 | msn.comSee More Savers Value Village Headlines Get Earnings Announcements in your inboxWant to stay updated on the latest earnings announcements and upcoming reports for companies like Savers Value Village? Sign up for Earnings360's daily newsletter to receive timely earnings updates on Savers Value Village and other key companies, straight to your email. Email Address About Savers Value VillageSavers Value Village (NYSE:SVV) sells second-hand merchandise in retail stores in the United States, Canada, and Australia. It operates stores under the Savers, Value Village, Value Village Boutique, Village des Valeurs, Unique, and 2nd Avenue brands. The company purchases secondhand textiles, including clothing, bedding, and bath items; shoes; accessories; housewares; books; and other goods from non-profit partners and then processes, selects, prices, merchandises, and sells them in its stores. It serves retail and wholesale customers. The company was formerly known as S-Evergreen Holding LLC and changed its name to Savers Value Village, Inc. in January 2022. Savers Value Village, Inc. was founded in 1954 and is based in Bellevue, Washington.View Savers Value Village ProfileRead more More Earnings Resources from MarketBeat Earnings Tools Today's Earnings Tomorrow's Earnings Next Week's Earnings Upcoming Earnings Calls Earnings Newsletter Earnings Call Transcripts Earnings Beats & Misses Corporate Guidance Earnings Screener Earnings By Country U.S. Earnings Reports Canadian Earnings Reports U.K. Earnings Reports Latest Articles Markets Think Robinhood Earnings Could Send the Stock UpIs the Floor in for Lam Research After Bullish Earnings?Market Anticipation Builds: Joby Stock Climbs Ahead of EarningsIs Intuitive Surgical a Buy After Volatile Reaction to Earnings?Seismic Shift at Intel: Massive Layoffs Precede Crucial EarningsRocket Lab Lands New Contract, Builds Momentum Ahead of EarningsAmazon's Earnings Could Fuel a Rapid Breakout Upcoming Earnings Cadence Design Systems (4/28/2025)Welltower (4/28/2025)Waste Management (4/28/2025)AstraZeneca (4/29/2025)Mondelez International (4/29/2025)PayPal (4/29/2025)Starbucks (4/29/2025)DoorDash (4/29/2025)Honeywell International (4/29/2025)Regeneron Pharmaceuticals (4/29/2025) Get 30 Days of MarketBeat All Access for Free Sign up for MarketBeat All Access to gain access to MarketBeat's full suite of research tools. 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There are 12 speakers on the call. Operator00:00:00Good afternoon, and welcome to Savers Value Villages Conference Call to discuss Financial Results for the 3rd Quarter Ending September 30, 2023. At this time, all participants are in listen mode only. Later, we will conduct a question and answer session and instructions will follow at that time. Please note that this call is being recorded and a replay of this call and related materials will be available on the company's Investor Relations website. The comments made during this call and the Q and A that follows are copyrighted by the company and cannot be reproduced without written authorization from the company. Operator00:00:40Certain comments made during this call may constitute forward looking statements, which are subject to significant risks and uncertainties that could cause the company's actual results to differ materially from expectations or historical performance. Please review the disclosure on forward looking statements, including in the company's earnings release and filings with the SEC for a discussion on these risks and uncertainties. Please be advised that the statements are current only as of the date end of this call. While the company may choose to update these statements in the future, it is under no obligation to do so unless required by applicable law or regulation. The company may also discuss certain non GAAP financial measures. Operator00:01:31A reconciliation of each of these non GAAP measures to the most directed Comparable GAAP financial measures can be found in today's earnings and SEC filings. Joining from management on today's call are Mark Walsh, Chief Executive Officer Jay Stasz, Chief Financial Officer and Gibran Tanius, President and COO. Mr. Walsh, you may now go ahead. Speaker 100:02:03Thank you for joining us today and for your interest in Savers. We had a strong Q3 and are pleased with our performance. Constant currency net sales increased 5%. Comparable store sales increased 3.7% on higher transactions. And despite a $1,500,000 negative impact from foreign currency, we grew adjusted EBITDA by more than 6% to 91,000,000 Donations and supply of goods remained very strong in the quarter. Speaker 100:02:33And for the first time in Sabre's 70 year history, We reached over 5,000,000 members in our loyalty program, an increase of 10% over the Q3 last year. Our Q3 performance demonstrates our ability to deliver strong margin and EBITDA underpinned by an operating philosophy that governs our unique vertically integrated company. Let me explain this a bit more. In the middle of 2019, savers moved away from a volume based operating paradigm to a data environment with one goal, Maximizing EBITDA. We knew that by finding the optimal mix between price, cost and turnover, We could drive improved profit margins and strong sustainable cash flow. Speaker 100:03:25To do so, we refocused the organization around productivity measures It started more thoroughly analyzing data for every item we collected, processed and sold. Unlike conventional retailers, we don't preorder products months in advance from a vendor or manufacturer. Instead, we accept donated goods on behalf of our non profit partners and our cost of these goods is made up by 2 primary components: The price that we pay our non profit partners for the donated items themselves and the labor costs we incur to collect, source, Grade and merchandise these items for sale. Labor is the biggest component of our cost of goods And this accounts for roughly 60% of the total product costs. While we accept donated items every day, We have the ability to accelerate or decelerate our processing volumes based on the directional demand trends at retail. Speaker 100:04:27This does two things. 1st, it keeps our retail inventory levels in balance with demand and second, It better matches our expenses to our sales, both of which help maximize productivity, EBITDA and cash flow. The result has been more than a 700 basis point improvement in gross margin and a 1,000 basis point Improvement in EBITDA margin from 2019 to 2022. An important driver of productivity Unique to Thrift is a metric called sales yield. Sales yield is calculated by dividing retail sales dollars by the number of pounds processed in Any given period, on a currency neutral and comparable store growth basis, sales yield was $1.50 in the 3rd quarter. Speaker 100:05:17This was up from $1.42 in the Q3 last year and $1.08 in 2019. Put it simply, we are generating higher sales for every pound of product that we process, which is being driven by our productivity gains from structural changes made to the business. It is also a reflection of the strong trends we are seeing on the supply side of the business. Donations were very strong in Speaker 200:05:43the Q3. Speaker 100:05:45On the demand side of the equation, we saw 2 different trends in the quarter. Demand for hard goods remained strong and consistent throughout the period, while demand for soft goods was strong in the first half of the quarter and moderated a bit in September. As a result, we stepped our soft goods processing volumes up In the first half of the quarter and down in the latter part of the quarter to align our expenses to revenue and deliver $91,000,000 in adjusted EBITDA. With an average unit retail of under $5 our value proposition is strong. Clearly, value is an important dynamic in the consumer landscape. Speaker 100:06:23However, as everyone is very aware, the macro environment is uncertain right now, as inflation remains high on essential everyday items such as food and housing. With consumers managing their discretionary spending, we are monitoring both demand and processing very closely to align expenses with sales and maintain profitability. Turning to new stores. In line with our We opened 3 new stores in the Q3 and are on track to open a total of 12 this year. We continue to target 22 new stores In 2024. Speaker 100:07:00As a reminder, our new stores generally take 3 to 4 years in Canada and 4 to 5 years in the U. S. To reach mature processing efficiency, donation volume and retail demand. The new store classes of 2022 and 2023 are performing in line with expectations. There is a tremendous amount of white space in front of us. Speaker 100:07:23We are addressing that opportunity methodically. We continue to build the organizational muscle in accelerating new store cadence and our early results provide bullish overtones to continued success. In conclusion, we feel good about our Q3 results, the quality and quantity of our donations and our ability to execute our business going forward. We have made significant structural changes to the business that allow us to maximize EBITDA through focusing productivity measures that align our inventory, Processing levels, labor expenses with demand trend. We know this is very different from most other retailers, And it is why we are so confident in our ability to drive profitable growth at scale. Speaker 100:08:10I want to thank our dedicated and hardworking team members We execute the business and serve our customers every day. Our mission is to grow the reuse economy and make secondhand second nature, thereby benefiting people, planet and profit. With that, I'll turn the call over to Jay to discuss our financial results. Jay? Speaker 200:08:33Thanks, Mark. Before I begin, let me remind you that our IPO closed on July 3, and the related Accounting for the transaction was recorded in our 3rd quarter results. Specifically, we recorded $48,300,000 of non recurring stock expense related to the IPO in the salaries, wages and benefits line of the income statement. The stock comp expense obviously impacted our effective tax With that said, let me review our 3rd quarter numbers. Net sales increased 3.8 percent to $392,700,000 On a constant currency basis, net sales increased 5%. Speaker 200:09:14Our sales growth was driven by a comparable store sales increase of 3.7% in new store openings. During the quarter, we saw the strongest demand in July August with somewhat softer sales trends in September. As we transition from summer to fall goods in September, we believe that the above normal temperatures in the U. S. And Canada impacted our soft goods sales and we moderated our processing levels accordingly. Speaker 200:09:38Sales of hard goods remained strong and consistent throughout the quarter. Looking at our sales by country, U. S. Retail net sales increased 3.6 percent to $200,100,000 and comparable store sales increased 3.3%, driven by growth in transactions. Canada retail net sales increased 4.4% to $163,500,000 which included an unfavorable impact of foreign currency. Speaker 200:10:03Canada comparable store sales increased 4.3%, also driven by growth in transaction volume. We opened 3 new stores in the Q3 and a total of 12 new stores over the past 12 months ending the Q3 with 3 21 stores. We are pleased with our new store performance, which is in line with our expectations and our underwriting model. Cost of merchandise sold as a percentage of sales was flat to last year at 40.3%. Higher labor and material costs were offset by lower freight expenses. Speaker 200:10:34Labor costs increased primarily from higher wage rates, growth in comparable store transactions and an increase in the number of stores. Salaries, wages and benefits expense increased to $116,100,000 primarily to the $48,300,000 in IPO related stock compensation expense. Excluding this expense, Salaries, wages and benefits was $67,800,000 and declined as a percentage of net sales by 70 basis points to 17.3%. Increases in wages were more than offset by benefits of the self checkout kiosks. SG and A as a percentage of sales was flat year over year and continued to be well Sold. Speaker 200:11:15Depreciation and amortization increased 18.6 percent to $15,900,000 due to capitalized expenses related primarily to our strategic initiatives including new stores, centralized processing centers, automated book processors and self checkout kiosks as well as maintenance CapEx. Interest expense increased to $18,700,000 primarily due to overall higher interest rates on our debt. Net loss for the quarter was $15,600,000 or a loss of $0.10 per diluted share compared to net income of $15,500,000 or $0.11 per diluted share a year ago. Adjusted net income for the 3rd quarter was $26,500,000 or $0.16 per diluted share. Adjusted EBITDA increased 6.3 percent to $91,000,000 Our adjusted EBITDA margin increased 60 basis points to 23.2%. Speaker 200:12:09Included in adjusted EBITDA is a foreign currency headwind of $1,500,000 due to changes in currency rates. Turning to the balance sheet. We ended the quarter with $125,300,000 in cash. For the 1st 9 months of the year, we generated $104,400,000 of cash from operating activities. We completed our initial public offering of 18,800,000 shares at a price of $18 per share on July 3. Speaker 200:12:36Together with cash on hand, the The company used the net proceeds from its IPO to redeem $55,000,000 of notes and to repay $252,400,000 of outstanding borrowings under Term loan facility as well as accrued interest and premium under the term loan in the notes. These transactions resulted in a loss on extinguishment of debt $3,000,000 and our net leverage based on a trailing 12 month adjusted EBITDA was 2.2 Speaker 300:13:08times. Lastly, Speaker 200:13:10Let me make a few comments about recent demand and processing trends and how we are thinking about our financial outlook for the remainder of the year. As Mark indicated, Our business is very different than most retailers. We are constantly receiving goods through the form of donations to our charity partners in the stores and are able to manage our floor inventory levels and production expenses by adjusting processing to demand trends. This allows us to better align our labor expenses to sales and maintain profitability. We lowered processing in the back half of 3rd quarter based on some fluctuations in September for fall and winter soft goods that we believe were weather related. Speaker 200:13:45While we have seen a pickup in demand from the September lows where weather has normalized, the pickup has been modest and varied between markets. With the continued inflationary pressures and uncertainties in the broader macro environment, we believe it is prudent to take a measured approach and closely manage our processing levels to maintain profitability in the Q4. We also note that the decreases in the Canadian dollar currency rate over the past 3 months adds an incremental headwind to sales and EBITDA in the 4th quarter. As a result, we are guiding our 4th quarter comparable store sales to a range of flat to plus 1% and our 4th quarter adjusted EBITDA to approximately $80,000,000 Our updated guidance assumes a lower Canadian dollar exchange rate of 0.725, which negatively impacts our 4th quarter sales and adjusted EBITDA estimates by approximately $6,000,000 $1,000,000 respectively. For the full year 2023, sales are now projected to be approximately 1 point $49,000,000,000 as compared to the previous guidance of approximately $1,510,000,000 which includes a negative FX impact that we experienced in the Q3 and our revised FX impact in the 4th quarter from the lower exchange rates. Speaker 200:14:56Full year 2023 adjusted EBITDA still expected to be $320,000,000 unchanged from previous guidance and once again inclusive of the revised FX impacts. Other guidance figures for the full year 2023 are contained in the outlook section of the earnings release. A few additional items to keep in mind when modeling out quarters and full year. In the Q4, we expect to incur IPO related stock comp expense of approximately $21,000,000 which will be included in the salaries, wages and benefits line on the P and L. This is non recurring stock comp that will be excluded from adjusted EBITDA and adjusted net income. Speaker 200:15:31Our full year net income guidance assumes an effective tax rate of 44%. Our GAAP effective tax rate will continue to move around in the next few quarters as a result of the application of IRS Section 162M as a public company as it relates to our IPO stock comp and the dividend related bonuses paid in Q1, as well as foreign currency gains or losses associated with the term loan held in Canada. Our full year adjusted net income guidance assumes a statutory tax rate of 29% and a foreign exchange rate of 0.725 for the Canadian dollar. Post IPO, we had approximately 160,500,000 shares outstanding, and we are estimating a full year diluted share count of approximately 157,000,000 shares. That concludes our prepared remarks. Speaker 200:16:15We would now like to open the call for questions. Operator00:16:29Our first question comes from Matthew Boss from JPMorgan. Your line is now open. Speaker 400:16:36Great. Thanks. So Mark, maybe higher level, could you just help and maybe speak to any notable trends in customer behavior Or just elaborate on the cadence of traffic trends that you saw as the Q3 progressed. And maybe just anything in October Or just drivers underlying your flat to 1% comp outlook for the Q4? Speaker 100:17:01Yes. So look, I think the Q3 started with strong transaction growth in both Canada And the U. S. Baskets have been flattish enterprise wide throughout the quarter. We do believe Some of that slowdown in the U. Speaker 100:17:17S. And Canada in September, and that's continued into early October was weather related. We've had unusually warm temperatures across both countries that drove down demand for traditional shoulder season goods. We've got internal analysis that shows highly negative correlated statistical analysis when you look at high temperature Versus transactions, it's like a jigsaw. One indicator that also we point to is the dynamic that our demand for hard goods has remained constant consistent with the earlier year trends, which also points to that soft goods shoulder season issue that I mentioned, we just were remaining cautious about the buying patterns as UPTs remain depressed And from our vantage point, consumers are sticking with their budget. Speaker 100:18:10Ultimately, we remain very bullish about the overall sector Guidance for the thrift industry, we love where we are from a value positioning perspective. I'd just like to reiterate, we continue to run the business to maximize EBITDA, generating growth enabling free cash flow to invest in stores, Supply and inorganic opportunities and it's really a unique model that will power growth at scale. Speaker 400:18:38Great. And then maybe Jay, could you just elaborate on the flexibility with the model, meaning as we think about labor and processing costs And a potentially softer top line backdrop. Are there efficiency opportunities, multi year or just levers that can be pulled If same store sales were to be below that leverage point, which I think is 3% to 4% same store sales. Speaker 200:19:03Right. Yes, Matt. And thanks. And really, I mean, the biggest lever that we talk about is obviously modulating our processing levels, So that matches demand. So our labor expense, which is in COGS, which is the biggest component of our COGS, really ties into demand and our sales. Speaker 200:19:20And by doing that, we can capture a lot of that sales shortfall and keep our EBITDA whole. Now look, if we had a wild swing in the comp, I'm not saying we could capture 100%, but we could get a lot of it. And then we have things below the line, below COGS that We're very focused on managing our operating expenses because our goal like we've done here is Producing strong EBITDA, maintaining our EBITDA even with soft sales and that's embedded in the guidance for Q4 and that's something we could also carry on next year. Speaker 400:19:53Great color. Best of luck. Speaker 200:19:56Thanks, Matt. Operator00:19:58Our next question comes from Brook Roche from Goldman Sachs. Your line is now open. Speaker 500:20:05Good afternoon and thank you for taking our question. I was hoping you could elaborate on the growth that you're seeing in sales yield today and the strategic initiatives that are driving that unlock? And then as a follow-up, have you seen any signs of increased price sensitivity of your customer that would suggest that some of the pricing optimization strategies you've unlocked in the business may need to be reinvested in driving value for that customer in this more challenging macro backdrop? Speaker 100:20:32So I'll answer the first question. I'll turn it over to Chip Braun on sales yield. Brook, thank you for the question. We have not seen Any impact on price? None whatsoever. Speaker 300:20:47Yes, I think that's right, Brooke. And I would say when it comes to sales yield, we are always looking at Price with regard to item ratio. And again, the definition of item ratio being the number of items that we put out versus the number of items that Sell within a particular category. So when we think about price, we think about reacting to what It's selling really well with the customer. And we take price very surgically at the category and the subcategory level. Speaker 300:21:21And that's an ongoing process that we do that's not just at the category level, but also geographically, regionally, if you will. So I think that that helps in sales yield. I think our ability to manipulate space. At the top of the call, Mark Talked about unseasonably warm weather as we transitioned into fall. Well, one of the things that we're able to do in being nimble and seeing Space to sales and manipulating space to sales is that as you transition across a shoulder season And you would normally be shrinking your summer set, expanding the cold weather items. Speaker 300:21:59That's going to look a little bit different Each year depending on how the actual fall weather comes in. And so we can walk that line and meet the customer where they're at, All the while protecting sales yield. So if short sleeve items are selling better a little bit later into the season, We'll keep them on our floor and be more nimble. So there's a lot that goes into it. And the last that I would say on sales yield is and Mark mentioned this earlier, Very robust on-site donation performance in both countries. Speaker 300:22:31And what we know over the years in measuring this is that When the donor takes the time and care to bring their goods to our donation centers in our Green Drops, Generally, we'll create a higher sales yield in our stores versus The rest of the supply, if you will. So I think all those things taken together are what helped drive sales yield. Speaker 500:22:57Thanks, Gibran. And then maybe a follow-up for Jay. Can you speak a little bit to the labor costs that you see as you look ahead in the model? Are there any additional initiatives that you have to optimize labor efficiency in both the short term and the medium term? Speaker 200:23:12Yes. Well, we are constantly looking for efficiencies. I mean, obviously, the self checkout was an initiative that we completed this year and that is paying dividends. We're seeing nice Expense leverage in our payroll in the front side of the stores from the self checkout. We're continually monitoring efficiencies of our processing teams as well, Trying to find that perfect balance between the level of processing and the efficiencies to drive that. Speaker 200:23:37So absolutely, I mean, we're constantly sharpening that saw. As we think about wages, obviously, we've invested in wages in the last couple of years very significantly. We're up probably 6% year over year. And we expect from a labor pool, while there's still going to be some challenges, we would expect that Labor investment to moderate slightly looking forward. Speaker 100:23:58Yes. And Brook, I'll jump in. It is all about tying labor To processing, modulating that labor, those number of hours we utilize to process the amount of goods that we put on the sales floor. Our ability to do that and that vertical supply chain really drives efficiency. And you see it over the last Quarter, we're able to do that in the second half of the quarter. Speaker 100:24:23We feel very bullish about our ability to do that moving forward. Speaker 500:24:29Thanks so much. I'll pass it on. Speaker 200:24:32Thanks, Brook. Operator00:24:34Our next question comes from Randy Konik From Jefferies, your line is now open. Speaker 600:24:41Yes, thanks a lot and good evening everybody. Speaker 700:24:43I guess, Mark, can you give Speaker 600:24:44us some Perspective on any differences in trends that you saw from the shopper in Canada versus U. S. Just trying to get an understanding if there's any Differences there. And then kind of similar question on behavior differences between what the how the members acted in the quarter and how they've changed versus non member shoppers in your data analytics? Thanks guys. Speaker 100:25:13Okay. On the Canadian piece, look, the Canadian consumer is stressed, like the U. S. Consumer. Well, I think the strength of our model over a period of stress, we've been able to achieve very strong comps. Speaker 100:25:33So our value proposition remains as powerful today with the Canadian consumer as it ever has been. But we're obviously keeping a sharp eye on the market And once again, employing a data driven approach to match production to demand to deliver that strong productivity, Randy. I don't think we see any massive difference in their shopping behavior. Again, transactions drove growth and baskets are relatively similar. So very, very, very symbiotic consumer reaction in both countries. Speaker 100:26:05On the member and non member, I point to The real strong growth we had in signing up members this past quarter broke that 5,000,000 Loyalty member database, Mark, very exciting for us. A couple of other data points I'd point out on The loyalty program, very pleased again with our store execution on the ability to capture New member sign ups, an engine that ultimately fuels that growth and the stickiness with those thrifters. And the non the member sign ups continue to be moving towards the youngest cohort. So another couple of 100 basis point move in the youngest cohort signing up in terms of The number of folks who signed up, sorry, I kind of pushed that a bit. And we're also seeing in the higher household incomes That trade down. Speaker 100:27:07So we're seeing active trade down with our higher household income cohorts increasing their share of the overall pie. Speaker 600:27:17Great. Thanks. And then Jay, I don't know if you mentioned this, I might have missed it, but how do you think how should we be thinking about, I guess, high level about FX impacts Across top and EBITDA line as we think about beyond next quarter into next year, just high level. Speaker 200:27:36Yes. So we're going to forecast that at the future rate forward curve future rates at the time. We're currently At 0.725 for the Canadian dollar. So we don't have the perfect crystal ball, but when we get around to our 2024 guidance, We will use the then existing future curves to estimate that. Speaker 600:27:59I guess then Any changes in how you're thinking about hedging or anything like that then or no? Speaker 200:28:05No. I mean we have got a couple of hedges in place, A cross currency swap on our debt as well as some Canadian future contracts to hedge about 60% of our cash flow from Canada and those have been effective Even in this environment. I mean, we're constantly looking at it, but we wouldn't expect major changes. Speaker 600:28:26Fair enough. Great. Thanks guys. Operator00:28:30Our next question comes from Michael Lasser from UBS. Your line is now open. Speaker 700:28:37Good evening. Thank you so much for taking my question. It sounds like while the weather was a drag on the business In October and what you've seen so far this quarter, it's a combination of some Weather drag along with the consumer trepidation. So A, is that right? B, have you is it best for us to expect That that's going to continue for the next couple of quarters? Speaker 700:29:03Or would you expect if this consumer pressure persists that you'll start to see a Trade down that will support your same store sales growth that you just haven't seen as of yet? Speaker 100:29:19I would not say that that's an accurate portrayal of what's happened. In the last couple of weeks, as the weather has Moderated and we've gotten to more seasonal weather patterns, we've seen an improvement in our comp trends. So we feel actually very bullish about that. We feel good about that moving forward. And again, as I mentioned, Speaker 700:29:45We Speaker 100:29:45have continued to see active trade down in our higher household income cohorts Increasing the share of their overall pie during that same window. Speaker 200:29:58And Michael, this is Jay. Just to A couple of other points, right. So like Mark said, we've seen that acceleration, so we feel good about that. We're trending for Q4 right into the guidance That we've given from a comp standpoint, a 0 to 1. And we're not giving 2024 guidance at this time, But there's we've experienced no structural changes to the business and we're confident we can achieve the long term growth targets over time. Speaker 200:30:24I mean sure there could be some variability quarter to quarter, But the beauty of the model like we've talked about is our ability to modulate the processing, so we can maintain profitability and drive that EBITDA growth. Speaker 700:30:37Okay. 2 other quick follow ups. Number 1, is there any relationship between the quality of the product that gets delivered In the economic cycle, meaning if the economy gets tougher, the quality of the product that gets donated May not be consistent with what you've seen in the last few years and so sales yield could moderate. And also it looks like the new store productivity remains under pressure just as we're able to calculate it externally. Can you give us a sense of why that Speaker 600:31:09is the case? Thank you very much. Speaker 300:31:11Yes. Hey, Michael, this is Gibran. I think Jay and I will tag team this one. So on the donation side, your question around, Does the quality or even the volume of donations change in a challenged economy? What I can tell you is we're not seeing that in our business. Speaker 300:31:31In fact, on-site donation Volume has been robust in both Canada and the U. S. And a lot of that goes to execution. We've talked about this in the past where when it comes to being the donation destination of choice for the donor, Convenience is king like we talked about. And then they need to have that reliable fast friendly experience And our team members are trained to give each and every time. Speaker 300:32:02So doing that consistently, doing that well It ensures that you stay that destination of choice and again we're seeing pretty robust on-site donation performance which we know As mentioned earlier, helps drive sales yield for us. Speaker 200:32:20Yes, Michael, this is Jay. Just on the new store productivity calculation and understand right With the information you have, it's hard to get to it. But our new stores are performing right in line with our expectations, they're doing very well. And that translates to a new store productivity Of about 70%. And it is challenging to get to from the numbers because there's some noise in there with our wholesale revenue With the we're lapping some closed stores still as well in the quarter. Speaker 200:32:46And then finally, Second Avenue, right, how we're strategically shifting that model From more to the Savers model of focus on sales yield. So backing some of that noise out the true new stores are right in line with our Speaker 700:33:03Thank you very much and good luck. Operator00:33:06Our next question comes from Mark Petrie from CIBC, your line is now open. Speaker 800:33:15That's Great. Thank you. Actually, Speaker 900:33:17I just wanted to follow-up Speaker 800:33:18on that last question with regards to the product quality In donations. And is there any change in how new locations are ramping up in terms of volumes? And I guess that's new stores, but also the green drops as you're rolling them out? Speaker 300:33:39Yes. Hi, Mark. It's Braun. No, not really. When we do a pro form a, we open new Green Drop locations and new stores. Speaker 300:33:48We kind of have a historical pattern and an expectation of what that ramp is going to look like for donation volume. And On the whole, we're seeing exactly what we expected. Some locations a bit Better than what we anticipated, some a little lighter, but on the whole, pretty accurate in terms of our expectations. So no, not seeing any change on that in terms of new locations. Speaker 200:34:16Yes. And Mark, just a reminder, right, it does take time for our stores to mature. I mean, it's a long tail, 3 to 5 years depending on the market and country. So yes, the early reads are fine in line with our metrics, but It's a long maturity timeline. Speaker 800:34:34Yes, understood. Okay. And just given the landscape of a cautious consumer, I'm just Curious if you have any plans to broaden your marketing programs to appeal to and reach more customers and specifically here in Canada To reach new Canadians given the significant acceleration Canada is seeing from an immigration perspective? Speaker 100:34:59I'd say this on the Canadian market having just been there for a week, just 2 weeks ago, I was up in Alberta. And we feel really good about our approach. And I will tell you the best indicator of How we're reaching out to new Canadians is our new stores in Canada. We're very pleased with New store openings, the number of people we're signing up remains robust in Canada. And I would say we're really confident in continuing to drive that feel that we are part of the mainstream retail economy. Speaker 100:35:38We're really in the fat we're really woven into the fabric, no pun intended, of the Canadian Retail Landscape Park. Speaker 800:35:49Okay. Appreciate the comments. And then any update with regards to the M and A landscape? I know that's obviously An ongoing story and part of the strategy. I was just curious if the current landscape is shifting Speaker 600:36:02at all. Thank you. Speaker 100:36:05Landscape has not shifted. We remain focused on the dynamics that we talked about In the last call around geographic infill, the opportunity to grow within a market, strong supply, that strong local brand presence, A solid and stable attractive workforce in terms of what we inherit and then the opportunity to leverage our operational excellence To capture additional synergies. So beyond that, nothing I could say at this time. Speaker 800:36:37Okay. Appreciate all the comments and all the best in the holiday. Operator00:36:44Our next question comes from Peter Keith from Piper Sandler. Your line is now open. Speaker 900:36:50Hey, thanks. Good afternoon, everyone. I wanted to ask about store growth. So there seems to be some awareness that In the marketplace with investors that Savers was challenged with new store openings before 2019 under prior management. And as a result, maybe the current team, you guys will also have trouble opening up new stores. Speaker 900:37:15And I guess if Someone is suggesting that, where might the thinking be incorrect in that assumption? Speaker 300:37:23Yes. Hey, Peter. This is Gibran and I'll grab that one and you guys can jump in. You're absolutely right. It was a different paradigm under a Different administration. Speaker 300:37:33One thing that we do know and doing the forensics on that is, today when we think about new store sites, We want to check the box on a few things. So, we have a pro form a and a very good predictive model on Foot traffic, the surrounding trade area, so on and so forth, but also on supply. And we talk about the white space that we have and the momentum that the team has built in terms of that robust pipeline. We won't open a new store unless we've got the supply equation figured out. And that means on-site donation performance for the location As well as what the supplementary delivered supply is going to look like. Speaker 300:38:19And I can just tell you that In some of those previous vintages, they had not figured that out and it was not a data driven approach the way that we're doing today. Speaker 100:38:30Yes. I think I'll add this. The approaches couldn't be more different. And I think we've built the muscle And we're executing to a high degree. So I'm really confident about Gibran and David Seibert and their team in opening these new stores and continued success over the next years. Speaker 600:38:55Okay. Speaker 900:38:56Good. Yes. Speaker 300:38:56The only other I'm sorry, Peter. The only other thing I would share is that Pretty selective. And where we open new sites that meet all that criteria and we're able to do that because of that white space, because We are prospecting in every major market in North America and Australia. So there's a big robust pipeline that's sitting behind It seems that allows us to be very judicious in the new stores that we choose. Speaker 800:39:31Yes, we are Speaker 200:39:31on track for our store target both this year and next year. Speaker 900:39:36Okay. Well, I wanted to just pivot back to the sales trend. And I know you've talked about weather and certainly We're all aware of kind of a warm start to the fall. But the weather has not been equal across the country. It has been colder Western U. Speaker 900:39:53S, warmer, middle and eastern. So did you see any geographic differences in the sales trend maybe in the last 2 months as a result of that? Speaker 100:40:03Yes, we that's a very good question. We absolutely have seen differences in the sales trend. Again, we're running Statistical analysis all the time looking at volume and highs with respect to TYLY, The temperature highs. And we do see high correlation, high negative correlation when that temperature spikes up and we're in the shoulder season, we're trying to push Cold weather goods, we see the volume of transactions go down. But in areas where we haven't had that extreme warmth, We've seen much better performance, much more consistent performance as we have through the 3rd and the second quarters. Speaker 100:40:47And that's why we do talk about weather because we feel like once the weather pattern settles, we'll get back to our cadence of strong comp growth. Speaker 900:40:58Okay. Thank you very much. Speaker 100:41:00Thanks, Peter. And one more thing I'll add, Peter, is sorry, one more thing I'll add, Peter, Is that we have seen hard goods. The consistency of our hard demand remains constant. So there's no weather influence on miscellaneous And furniture and books, that's been very consistent throughout the quarter. Operator00:41:33Our next question comes from Bob from Guggenheim. Your line is now open. Speaker 1000:41:40Hi, good afternoon. Just two questions for me. The first one is just on the sales piece of it, Are you seeing any new competitive pressures in any of the markets that you're competing in? And the second one is, just give us an update just sort of on the number of green drops and just sort of make sure our plans are current on sort of the pipeline of green drops as well? Thanks. Speaker 100:42:05I'll answer the first question, Bob. Thanks for the question. No, not any negative influence from the competitive set. We're well positioned, feel very good about our presentation from a merchandising perspective as we discussed. We know from consumer research that our merchandising is superior to our competitive sets. Speaker 100:42:30We feel great about Where we sit today and our value proposition and how we're standing, how we look to the consumer once they walk in that door. Speaker 300:42:41Yes, Bob. And then on the Greendrop side, so we are at roughly 60 locations right now. For this year, we will have line of sight to approximately 30 locations that we will have opened. All doing well in terms of their early performance with what we model, so very happy about that. One thing I will say about Greendrop is that It's such an attractive different method, right? Speaker 300:43:09And all of you are familiar with this, right? They're Visible, clean, well maintained locations as opposed to the standalone bin and all the problems that those can create. But the fact that they are different does make it challenging in some municipalities to get the permitting, right? To fill The permitting form for the city can be challenging. So there are occasions where we have to work through the permitting process And different municipalities, but again, I would go back to there's such tremendous white space And we are looking to grow Greendrop for years years into the future that we are prospecting And lots of markets and that robust pipeline is what ensures that we're going to realize that into the future. Speaker 300:44:02One thing to bear in mind is that Very bullish on Green Drop to be able to collect high quality supply and high traffic affluent areas. Green drop today actually represents a relatively small percentage of our supply. So 5 or 10 Green drop locations here, there in a year It's not what we would consider material. So overall, still very excited about the opportunity. The ones we have opened are doing very well And encouraged for the years to come. Speaker 600:44:34Thank you. Operator00:44:37Next question comes from Mark Altschwager from Baird, your line is now open. Speaker 1100:44:43Thank you. Good afternoon. I guess, just first, I wanted to follow-up Regarding the Q4 comp guidance, could you just clarify, does the guide incorporate reacceleration in the back half of the quarter as you get past Kind of the shoulder season and weather is less of a factor or is it more representative of what you've experienced quarter to date? Speaker 200:45:08We did see softness in October. We did step up from September. It got better in October, but we were still below our expectations and that Largely driven by weather because as Marcus said, the hard goods have continued to be strong and consistent throughout these time periods. The last couple of weeks, given that the weather has become more seasonal in many of our markets, we've seen an acceleration. So I would tell you that the comp guidance for the quarter is tied in kind of to the most current trends that we're seeing. Speaker 1100:45:42Thank you for that. And then, also wanted to ask about some of the efficiency initiatives. I guess self checkout, I know that's been a nice benefit this year. How much opportunity remains on that front into 2024? And then, relatedly, you brought up the central processing centers. Speaker 1100:45:58Curious any update on what the runway looks like for that initiative? Thank you. Speaker 300:46:04Yes. Mark, the self checkout It is largely in the rearview mirror at this point. That was well executed across all three countries and that's Pretty much behind us now. So that was a home run. CPCs, yes, we I mean this is a multi year Strategic investment, we continue to make very solid progress. Speaker 300:46:26As a reminder, we have 4 in operation today. The Calgary CPC opened at the end of July. We have one more CPC for this year In our Minnesota market. And then in 2024, we plan to open a facility in Southern California and possibly one additional facility if we find the right location That makes economic sense. But very pleased with the month on month improvement, continuous improvement of The yield that's coming out of those facilities, the production efficiency and most of all new store opportunities as we just talked about It's what we remain focused on. Speaker 300:47:09New sites that are very attractive to us that are only made possible by the presence of the CPC. So pretty happy with the progress of the team and continuous improvement going forward. Speaker 100:47:22And I'll add The automated book processing units continue to deliver significant IRR returns, we're very pleased with those and we will continue our rollout of those in both non and Non CPC and CPC operating markets. Speaker 300:47:45Yes. The headline on stores guys is currently 63 stores serviced by the ABPs. By the end of this year, that number will be up to 85 to 90 stores. Speaker 1100:48:00Thanks for all the detail. Speaker 700:48:04This Operator00:48:07concludes our question. Speaker 1100:48:11Go ahead, operator. Operator00:48:13My apologies. This concludes our question and answer session. I'd now like to hand back to the management for their final remarks. Speaker 100:48:23I'd like to thank everyone for their time and interest in Sabre's. Look forwardRead morePowered by