NASDAQ:BZUN Baozun Q1 2023 Earnings Report $2.23 -0.01 (-0.45%) Closing price 04:00 PM EasternExtended Trading$2.23 0.00 (0.00%) As of 05:28 PM Eastern Extended trading is trading that happens on electronic markets outside of regular trading hours. This is a fair market value extended hours price provided by Polygon.io. Learn more. Earnings HistoryForecast Baozun EPS ResultsActual EPS-$0.21Consensus EPS N/ABeat/MissN/AOne Year Ago EPSN/ABaozun Revenue ResultsActual Revenue$274.89 millionExpected RevenueN/ABeat/MissN/AYoY Revenue GrowthN/ABaozun Announcement DetailsQuarterQ1 2023Date5/25/2023TimeN/AConference Call DateThursday, May 25, 2023Conference Call Time7:30AM ETUpcoming EarningsBaozun's Q1 2025 earnings is scheduled for Tuesday, May 27, 2025, with a conference call scheduled at 7:30 AM ET. Check back for transcripts, audio, and key financial metrics as they become available.Conference Call ResourcesConference Call AudioConference Call TranscriptSlide DeckPress Release (8-K)Earnings HistoryCompany ProfileSlide DeckFull Screen Slide DeckPowered by Baozun Q1 2023 Earnings Call TranscriptProvided by QuartrMay 25, 2023 ShareLink copied to clipboard.There are 7 speakers on the call. Operator00:00:00Good morning, ladies and gentlemen, and thank you for standing by for Bausen's First Quarter 2023 Earnings Conference Call. At this time, all participants are in a listen only mode. After management prepared remarks, there will be a question and answer session. As a reminder, today's conference is being recorded. I would now like to turn the meeting over to your host for today's call, Ms. Operator00:00:24Wendy Sun, Senior Director of Corporate Development and Investor Relations of Baozhen. Please proceed, Wendy. Speaker 100:00:33Thank you, operator. Hello, everyone, and thank you for joining us today. Our Q1 20 as well as on Global Newswire Services. They have also posted a PowerPoint presentation that accompanies our comments to the same IR website where they are available for download. On the call today from Baozun, we have Mr. Speaker 100:01:03Vincent Qiu, Chairman and Chief Executive Officer Mr. Aseo Wu, Chief Financial Officer and President of Baozun Electronics and Ms. Sanzhi Zebi, President of Baozun Brand Management, Mr. Qiu will review the business strategy and company highlights, followed by Ms. The business development of Baozun E Commerce and above our financial outlook. Speaker 100:01:28Then by Ms. Zhe Lip to share more about Baozun Brand Management. They will all be available to answer your questions during the Q and A session that follows. Before we begin, I would like to remind you that this conference call contains forward looking statements within the meaning of the Securities Exchange Act of 1934 and the U. S. Speaker 100:01:50Private Securities Litigation Reform Act of 1995. These forward looking statements are based upon management's current expectations and current market and the operating conditions and relate to events that involve known or unknown risks, uncertainties and other factors, all of which are difficult to predict and many of which are beyond the company's control, which may cause the company's actual results to differ materially from those in the forward looking statements. Further information regarding these and other risks, uncertainties or factors is included in the company's filings with the U. S. SEC and in announcement on the website of Hong Kong Stock Exchange. Speaker 100:02:35The company does not undertake Any obligation to update any forward looking statements, except as required under applicable law. Finally, please note that unless otherwise stated, all figures mentioned during this conference call are in RMB. It is now my pleasure to introduce our Chairman and Chief Executive Officer, Mr. Vincent Qiu. Vincent, do you have please? Speaker 200:03:02Thank you, Wendy. Hello, everyone, and thank you all for your time. I'm excited about the transformation roadmap We have lined up for the next 3 years, all illustrated on Slide number 2. The expansion of Baozun Group into 3 divisions, BEC, BBM and BZI is aimed at creating a virtuous ecosystem in which each division brings value to For instance, BEC brings cutting edge value added services such as DM, logistics and IT to BBM. Well, BBME enables BEC to have a deeper understanding of client needs, leading to continuously improved technologies and operations. Speaker 200:03:49Meanwhile, BZIF facilitates BEC and BBM in the geographic expansion of brands. The 3 divisions complement and support one another in a healthy ecosystem to provide the most comprehensive One stop services for all clients. I want to emphasize the technology is a cornerstone of our business transformation and In the past 15 years, we have leveraged our technology to innovate and build up a portfolio of Integrated omnichannel fulfillment platforms. Our technology infrastructure enables our clients In recent quarters, regional service centers of BEC, supported by our customer service management system, Sami have efficiently expanded to more cities and effortlessly added a wide range of services. RSCs have improved both service quality and cost efficiency for BEC. Speaker 200:05:03This is just one example of Our advances in technology and digitalization form a strong foundation to empower the next generation of retail. Consumers not prefer brands that are modified to Chinese consumers' preferences and community styles By closely monitoring trends and offering tailor made updates and iterations, We aim to enable new retail experiences and supply chains that are more responsive to local needs. This improvement applies to all three divisions. DBM is off to a great start. Since February 1, we began consolidating GAAP China and the initial progress is quite encouraging. Speaker 200:06:01In the Q1, GAAP China generated RMB189,000,000 in revenue and significantly narrowed its operating losses. Sanju will provide further details about BBM and the GAAP layer. We fully believe that BBM is a game changer. BZA is also beginning to take shape. In February, we acquired a minority interest along with a Board seat in Brand Lifestyle Asia Limited, A leading premium fashion retailer with a strong brand portfolio that includes Blue Dog and The Roots. Speaker 200:06:38Baozun and Feng Group, its parent company, have jointly set up a strategic technology committee to develop an enterprise wide technology strategy and lead the digital transformation. We have already taken an exciting first step with the launch of an online store, littleground.com@sginsingapore. We are also in the process of working with Brand Lifestyle for similar solutions elsewhere in Asia. This is an important first step for bringing our battle tested technology to the global market. Our technology is an important piece of the foundation we are Overall, each of our three business lines is making solid progress, and we are confident in our business transition. Speaker 200:07:36My priorities for the next 3 years will be maintaining an appropriate organizational and incentive structure And focusing on our technology performance culture. I will also take a look at the new non technology journey Ultimately, our priority at Baozun This will achieve customer centric, high quality and stable business growth. Let me now pass the call over to Arthur for an Speaker 300:08:14Okay. Thank you, Vincent, and hello, everyone. Let me do a quick review of the financials of the Q1 of 2023, after which I will discuss our BEC business highlights in more details. Benefiting from our continuous Cost optimization in recent quarters, we were able to achieve better year over year profits and cash flows in the Q1 of 2023 as highlighted on slide number 3. During the quarter, overnight revenues declined by 5% to RMB1.9 billion, Of which product sales declined by 2% and service revenue decreased by 6% compared to the same period last year. Speaker 300:09:07Please turn to Slide number 4. For BEC, revenue for the quarter was still soft due to weakness in consumer confidence in China. The 3 years of pandemic hardship has caused consumers to be more cautious in increasing their spending. And it will take both time and a consistent effort of macro policies to be implemented The other two results are full spending recovery. We continue to prioritize value added service in digital marketing and IT services, while reducing low quality product sales. Speaker 300:09:54Total product sales of BEC declined by 30% during the quarter, Reflecting weaker consumption in the appliance category and our commitment to reduce sales of low Luxury continues to deliver double digit growth And sportswear sustained a positive year over year growth trend. Value added service Continued to show strong resilience with total revenue from logistics, IT and digital marketing achieved year over year growth on a like to like basis. For BBM, total product sales revenue in the Q1 was RMB189 1,000,000, which is in line with our plan before acquisition. Given that the Gap acquisition was completed in February, The consolidated product sales of DDM for the Q1 only consisted of February March. Now turn to Slide number 5. Speaker 300:11:10In this quarter, our cost of products decreased by 15% to RMB505 1,000,000, mainly due to lower product sales of BEC, Partially offset by incremental costs of RMB 82,800,000 from GAAP. For GAAP specifically, its gross margin reached a new record of approximately 55%, Representing over 1,000 basis points improvement from a year ago on a comparable basis. Overall, at the group level, our gross margin improved by 320 basis points to 73.2% due to the acquisition of GAAP Greater China. Our non GAAP loss from operations was RMB10 1,000,000 during the quarter. At this time, we are not fully prepared to report separate costs for BBM, and we plan to do so soon in the following quarters once we completed the integration. Speaker 300:12:28However, to provide a clearer view of the business trends for each segment, We would like to provide some directions for the profitability of BEC and BBM based on our internal management accounts. During the quarter, BEC's non GAAP operating income delivered triple digit growth, reflecting our high quality growth Strategy and effective cost optimization. The cost optimization efforts included ramping up regional service centers, Reengineering process, improving working capital efficiency and reforming compensation policies. In BBM, we have reduced its operating loss by more than half year over year on a comparable basis. Overall, our non GAAP operating margin was negative 0.5%. Speaker 300:13:35Our non GAAP net loss was CNY7 million this quarter, A slight reduction compared with the same period of last year due to unexpected losses from Greater China. Turn to Slide number 6 about our cash and cash flow status. As of March 31, 2023, our cash, cash equivalents, restricted cash and short term investments totaled RMB2.9 billion. We continued to upgrade our back office processes to improve working capital and inventory management. As a result, our total operating cash outflow in this quarter were RMB207 1,000,000, which is an improvement of RMB 338 1,000,000 from the same period last year. Speaker 300:14:36Now let me provide some insights into our BEC business performance. This quarter, we continue to make progress In our omni channel initiatives, with 44% of our brands engaging with us on at least 2 channels. Our GMV from WeChat and JD both achieved High double digit growth. Moreover, we established a strategic partnership with Little Red Book or Xiaohongshu, which will allow us to acquire incremental traffic and attract new consumers in a more cost effective way for our brand partners. Value added services are crucial in enhancing the user experience And creating value for brand partners. Speaker 300:15:34We have implemented new service offerings such as digitalization upgrades, Data security enhancement, omni channel data intelligence and AI powered customer services. These services enable us to meet the changing needs and expectations of customers, providing a more personalized And seamless experience across all channels. We are also focusing on developing system enhancements and process reengineering by utilizing the latest AI tools to drive efficiency improvements. Our new business development for 2023 is off to a good start. Year to date, we have established a healthy pipeline with notable wins in the luxury, auto and FMCG sectors this quarter. Speaker 300:16:37This strong pipeline also provides us with Greater flexibility in optimizing our resources allocation. In addition, we continue to focus on Improving our key account management through MTS initiative partners with Nielsen, which will improve our service quality in a sustainable way going forward. We also saw an opportunity to grow beyond our traditional areas of strength to capture The growth area of content driven live streaming e commerce. In this quarter, we established a new business unit Call creative content to commerce to prioritize Content Driven E Commerce Initiatives. This new business unit is a combination of creative marketing, Video content and live streaming units within Baozun. Speaker 300:17:45Currently, we are also building our grand Live streaming studio with a total area of 4,500 square meters in our Shanghai headquarters. And we target to officially launch this studio this June during our 6/18 promotion period. Now let me turn the call over to San Jun to talk about BBM. Speaker 400:18:16Thank you, Vincent and Arthur, and thank you all for joining us today. It is my great pleasure to speak with you. Please follow us to Slide number 7. As a holistic and well rounded partner for Global Brands, BBM aims to unlock their business potential in China by utilizing our technologies and insights To deliver the best seamless omnichannel experience, we integrate the digital and physical at scale, And we bridge demand and supply with fast supply chain adjustments through our digital intelligence. Our focus is on growing a portfolio of mid end and premium consumer lifestyle brands under BPM. Speaker 400:19:03We've been very selective in narrowing down to possible few lifestyle brands, limiting ourselves to only 1 or 2 additional brands in 2023. Obviously, our focus this year is on GAAP. Please turn to Slide number 8. In 2023, we are prioritizing the smooth post acquisition transition of Gap China, refining product and merchandising strategies, building supply chain infrastructures, Enhancing back end systems and developing the right talent pool. Operator00:19:43First of Speaker 400:19:44all, We are committed to accelerating our transformation from a discount driven approach to one that focuses on building consumer desire for our brand and products. While this initiative may have some negative Impact on price sensitive customers in the short term, we believe it is necessary for the brand's long term positioning. Another priority is our China for China product and communication. It is critical for us To interpret the DNA of the Gap brand in a way relevant to China rather than simply copying and replicating Gap globally. We've put together a design team with a new Art Director. Speaker 400:20:34We base our designs on more data insights and execute with a much shorter supply chain cycle. The results will start showing in full and will be fully released in late winter. This will give us the first meaningful and measurable product impact. In terms of communication, we've started with upgrading our store design, and we're working hand in hand with Gap to create a new store along with a new approach to visual merchandising. In addition, We are upgrading the supply chain to react quickly to new data and consumer demands. Speaker 400:21:18We have identified close to 30 new local manufacturers to fully meet our projected production needs. And except for global IP styles, we aim for 100% local production. We will continue to seek more factories with fast replenishment capability, while ensuring the same quality And lower prices compared to GAAP Global Sourcing. Now in addition, we've taken a series of quick actions on store efficiency, including changing existing store visual with a focus on mix and match storytelling, strictly controlling discounts and enhancing sales advisor training. Thanks to these actions, Our blended gross margin reached approximately 55%, an improvement of over 1,000 basis points from a year ago. Speaker 400:22:21This is, in our view, a major achievement As gross margin increase is key to GAAP China's success. Overall, we generated total revenue of EUR 189,000,000, a decrease of 30% year on year on a comparable basis. And there are actually two factors that impacted this comparison. First factor is the timing of Chinese New Year, which is normally a peak season for retail. Chinese New Year was in February last year, during January this year. Speaker 400:22:56Then the second factor is the different starting points of off line. 86 stores were closed before we took over, which is equivalent to a decline of 40% year over year. Therefore, despite our strong comp store growth, our overall sales decreased. For the remainder of 2023, Our overall operating strategy remains unchanged, focused on products and margins, uplift brand image, Product and consumer integrated marketing, fast response supply chain and enhanced omnichannel digitalization and customer experience. With these objectives in mind, we have set our store opening plans according to our product cycle. Speaker 400:23:50We plan to open about 10 new stores in 1st year cities covering flagship, adult stores and kids and baby store format with an upgraded store concept and customer experience by the end of 2023. Lastly, Organizational competency and IT transformation are the two foundations that will enable our strategy. We've taken quick actions to build up the talent pool for Gap and future BBM operations. Over the past 60 days, we were able to quickly identify and hire critical positions, included, but not limited to, Head of Design and Dedicated Kids and Baby Designer Lead, Head of Supply Chain, new CHRO and new CFO. All of our new hires are local industry experts with vast experience in both well known leading MMCs and local apparel companies. Speaker 400:24:57We have also significantly reduced costs in logistics, Marketing and store maintenance. We believe this will accelerate our business transformation and organizational efficiency. Now regarding IT transformation, we are making solid progress In transforming the former Gap China siloed, inefficient and outdated system into a fully integrated, Flexible and Modern Architecture. With the help of Baozun Technology, we have already Completed the overall design for the integrated system transformation of GAP China, and we aim to have the new systems in place by Q4 2023. This system transformation will improve our business operation capability and efficiency Across multiple areas, including merchandising, planning, operations, design, production, Fast and responsive supply chain, omnichannel inventory management, retail experience enhancements and Business Intelligence Analytics. Speaker 400:26:14All of these improvements will be powered by optimized business processes and rules from market leading practices. Overall, although there remains quite some way to go in our transformation, We have established a good first step for BBM, and we are firmly determined to accelerate the necessary changes in our 1st year to set up a solid foundation for our future growth. With all this being said, I shall now hand over the call back to Arthur. Thank you. Speaker 300:26:51Okay. Thank you, Sandrine. In summary, we are excited about our transformation roadmap, which focuses on becoming a technology driven Our mini channel commerce player, with BEC, we will continue execution of our customer first High quality growth strategy and the early progress in BBM reflects Our team's high quality execution and agility. We have also taken first steps in BZI, which validates a natural opportunity for us to replicate our China e commerce success overseas. That concludes our prepared remarks. Speaker 300:27:42Thank you, operator. We are now ready to begin the Q and A session. Operator00:27:47Thank you, sir. We are now going to proceed with our first question. And the questions come from the line of Alicia Yap from Citi. Please ask your question. Speaker 500:28:37Hi, yes. Good evening, management. Thanks for taking my questions. I have 2 quick ones. One is that can management share with us How are you seeing the consumption demand in April May? Speaker 500:28:50And any qualitative expectation on the upcoming June 2018 events? And then what have been the brand's merchant's attitude so far towards the June 18 promotion? And then second is that if management can elaborate your near term priorities. And would you also plan to explore more acquisitions and investment in other brands if opportunity occurs? Thank you. Speaker 300:29:20Okay. Thank you, Alicia. I will take the first question about the 618 And maybe Sanjrin can add a little bit more on the investments of the BBM. First of all, in terms of April May, We definitely see an improving trend year over year. As I mentioned, the luxury, the sports And apparel starts to show the signs of recovery. Speaker 300:29:48And for us, our Gap brand has also shown A steady recovery and a positive trend in terms of April May. In terms of the 618, I would say for the upcoming 618, it is probably the one of the most prepared 618 From the platforms and from the brands, because this is the first 618 big promotion after 3 years COVID pandemic and both the platform and brands put a lot of effort into it. From a platform point of view, Tmall, JD, Douyin, they all launched new initiatives to attract customers And to incentivize the brands to use their platform. And from a brand point of view, they all start To they will start very early to prepare the merchandising and also the new initiative, how can they attract the new customer. And Baozun is in the process to help them during the last 2 or 3 weeks To launch those plans and we have seen some good early signs in terms of our plan is starts to make some impact in terms of the upcoming 618. Speaker 300:31:19So the attitude is positive, But there are still uncertainty in terms of how strong the customer confidence is, because the overall macro Environment is still not recovered to our expectation. So we would say it's cautiously positive at this moment. In terms of the near term management priority, I think as Vincent has laid out, so in this year, we have put Our Baozun Group into BEC, BPM and BZI, the 3 business units And myself and San Jun and Vincent himself, we each take the role in terms of driving the strategy For each of the business unit with our own priority and our own plan. And now we are focused on To make sure we actually deliver our plan to achieve the overall group plan for this year. On the investment, maybe Sandrine, you add up Speaker 400:32:21a few sentences? Yes. Just a few words to say that, obviously, in the Mid to long term, we want to grow a portfolio of mid end and premium consumer lifestyle brands under BBM. And therefore, we have actually looked at many brands in order to be able to be extremely selective and to really narrow down to Very few potential candidates for this portfolio, particularly for this year. We want to really limit ourselves to 1, Max Max, 2 New brands for the portfolio because this year, obviously, our focus is on Gap. Speaker 400:33:01And our total priority is a Smooth post acquisition transition of Gap China. Speaker 300:33:08Yes. And on that one, we also have an internal process to evaluate Each of the opportunity with a lot of care and a lot of the details. So we will only do the acquisition once a good opportunity appears. Okay. Operator00:33:37We are now going to proceed with our next question. And the questions come from the line of Corinne Chan from Citix. Please ask Your question? Collin, your line is open. Colin Chan, your line is open from Citix. Speaker 100:34:09Hey, Collin. Operator00:34:10Okay. We're now going to proceed with our next question. And the question comes from the line of Thomas Chong from Jefferies. Please ask your question. Speaker 100:34:27My first question is a follow-up on the 618 campaign. So as we see more the online shopping market is undergoing more competition, so how should we think about the impact on us. And my second question is that, as we are seeing the consumer sentiment is gradually recovering. So how should we think about the second half performance For the discretionary life apparel, cosmetic, durables, light electronics and as well as the luxury Speaker 300:35:05Okay. I think the competition of the The platform is actually a good news for Baozun because through the competition, The platform become a commodity in some way. So at this moment, a lot of features which It's available to Tmall. It will become available to Douyin and something Douyin as good as Tmall is trying to replicate. So in that way, the platform is becoming a marketplace and the brand is doing the business through those Marketplace weighs the need to differentiate themselves by the brand themselves. Speaker 300:35:51So that they need Baozun, who understands the different characters of the platform And also we can help the brand to define a strategy specific for them to be successful In an omnichannel environment. So that's the strategy Baozun has laid out a number of years ago To pursue the omnichannel strategy, so our back end system can support us to manage the different channels And the knowledge we accumulated in terms of how to operate in each channel will play a big role in helping brands going forward. So that's number 1. And number 2, I think, ways the platform become a commodity in some way. The value added service offered from Baozun become very unique to support the brand. Speaker 300:36:47So for example, IT, Digital marketing, logistics and warehouse, they all improve the brand capability to serve their customer Better through the upgrading of the capability. So in recent quarters, we have seen the value added service Start to see a big pipeline and we are confident that will help us to drive The revenue growth into the future. Yes. Your second question in terms of the customer sentiment, As I mentioned, it's definitely gradually recovered and for the apparels and For the cosmetics to some extent. But durables like the electronics and the other categories, I think we probably need to wait and see. Speaker 300:37:42And I would say 618 is a good place to test How much the consumer confidence will come back and what's the spending kind of pattern will be look like for the whole year? Okay. Operator00:38:07We are now going to proceed with our next question. And the questions come from the line of Corinne Chan from Citix. Please ask your question. Speaker 300:38:19Good evening, management. Can you hear me? Yes, Collin. Hi, Collin. Okay. Speaker 300:38:28Thanks for taking my question. I'm Collin from Citi Securities. I have two questions. The first is that I noticed that in Q1, the non Tmall GMV share rise to 49% with a significant increase year over year and Quarter over quarter. So I'm curious about the driver of the change and what's your expectation of the GMV distribution in different channels in the next Few quarters. Speaker 300:38:54And a follow-up question that facing the structural changes of e commerce channels, do you observe any changes about the Vendor and criteria why a brand choose to cooperate with their partners? Thank you. Okay. So Collin, the first one, I think, is very simple that is The omni channel strategy we have been pursuing over the last 2 to 3 years and start to show the fruits in terms of We now have Tmall percentage become only half and non Tmall become half. We think this is a healthy foundation for us to drive the omni channel strategy going forward. Speaker 300:39:44This is also what the brand is trying to pursue at this moment in time. But what I would say, The Tmall and non Tmall is not something to say the non Tmall growth is higher, the better. It's actually Tmall has its very unique advantage in terms of providing the certainties and providing very good quality Customers from the Tmall kind of the consumer group. Our recommendation to the brand is to choose The best platform for the best product, which are suitable for their own business model and for their own strategy. So that way, we will help the brand to design a strategy to be successful in the new environment post COVID in terms of e commerce. Speaker 300:40:42Your second question in terms of the overall environment and also on what they're looking at The e commerce service provider. It's actually a lot of the brands we're talking to recently, They put a lot of emphasis on the value added service we can provide to the brand. The way the AI and also the competition, A lot of the very basic activities can be replicated very easily either by machine All by Baozun competitors. What we have, the unique strength from Baozun is our capability to provide the insight And our kind of help to help the brands To define a strategy to be successful. So those activities is what Baozun will add a great value. Speaker 300:41:42And in terms of the IT solution, the digital marketing and also the logistics and the warehouse, they are also very sought after So overall, I think for the for a service provider Like Baozun, the current competition and the intensified kind of the competition from all the channels is actually a good news for us. Very clear. Thank you very much. Thank you, Pauline. Operator00:42:19We are now going to proceed with our next question. And the questions come from the line of Sofia Tan from Credit Suisse. Please ask your question. Speaker 100:42:33Thank you, management, for taking the question. I have one question on behalf of Ashley. In terms of our PBM business line, It actually has been several months post our acquisition. So can you please share with us the major surprise or the challenges that we have on here so far And whether this will bring some challenges to changes to our previous guidance or the operating results, financial outlook or any execution time line. Thank you. Speaker 400:43:00Okay. Thank you, Sofia. I think the biggest surprise is actually a positive surprise, Which is the fact that we were able to improve our gross margin much faster than we had expected. And this is due to the fact that, in fact, the consumers have accepted a higher Price points and less discounts much faster, particularly off line, but much faster than we had anticipated. And this is actually a very important positive surprise for us because, obviously, it drives all the rest of the P and L. Speaker 400:43:39So a very positive Surprised that we believe that all in all will enable us to overachieve our year in terms of gross margin, Even if obviously with upcoming 618 and 1111, we will not necessarily keep exactly the same level of gross margin as we've Experience in this Q1. So that's for the surprise. And then for the challenges, I think I see 2 challenges. The first one is, obviously, the speed of recovery of overall market recovery And consumer sentiment recovery because this will determine how fast we can indeed Push our sales and the recovery and the transformation of GAAP, obviously. And the other challenge is to make sure that in terms of execution, we continue to work hard To really put all the bits and pieces together, because today, we had this first good surprise without having all the bits and pieces yet together. Speaker 400:44:53In fact, the new products are not yet here. The new marketing is not yet here. The new store concept That we are working on is not yet here. So you can see that we have a very ambitious plan to work on for the remainder of the year, and we need to continue to work hard to get all these bits and pieces together to really push the results to the maximum. Operator00:45:25Thank We are now going to proceed with our next question. And the questions come from the line of Sophie Huang from CMBI. Jen? Speaker 600:45:51Okay. Thank you for taking my question. Just a follow-up question regarding to BBM. We're just wondering what customer feedback have you had with your discount reduction strategy. Do you mind sharing some more Color on its recent sales performance of online and offline stores. Speaker 600:46:12How do we think about the consolidation impact on different channels, I mean, online and offline sales? Thank you. Speaker 400:46:21Okay. Thank you, Sophie. In fact, as I just said, we had relatively good surprise in terms of acceptance of the reduction of discounts, which enabled us to improve our gross margin faster than we had anticipated. But this was actually faster offline than online. This acceptance of reduced discounts, we expect to take a little bit more time online than offline, Which is also due to the fact that we need to wait for, obviously, certain activities in marketing, but also in product. Speaker 400:47:01As we said, we now work from products that were ordered before we took over the company. And therefore, all What we plan to do in terms of differentiating products for different channels online has not been yet implemented because we don't have The products to differentiate, yes. So we think that this will be very important to accelerate this acceptance online, which has already good signs and positive signs from the offline side of things. In terms of omni channel management, we're Still underway of putting together the new systems, and the new systems will be that will enable really Integrated online and offline inventory management will only be available in the end in the last quarter of this year. Operator00:48:01We have no further questions at this time. I'll now hand the call back to Wendy Sun for closing remarks. Thank you. Speaker 100:48:09Thank you, operator. In closing, on behalf of the Baozun management team, we would like to thank you for your participation in today's call. If you require any further information, feel free to reach out to us. Thank you for joining us today. This concludes the call. Operator00:48:27Ladies and gentlemen, this concludes today's conference call. Thank you for participating. You may now disconnect your lines. Thank you. Speaker 300:48:35Okay. Thank you, everyone. Thank you. Bye bye. Operator00:48:38Bye. Thank you.Read morePowered by Conference Call Audio Live Call not available Earnings Conference CallBaozun Q1 202300:00 / 00:00Speed:1x1.25x1.5x2x Earnings DocumentsSlide DeckPress Release(8-K) Baozun Earnings HeadlinesBaozun: Decent Buy Opportunity After The CorrectionMarch 30, 2025 | seekingalpha.comBaozun Inc. (NASDAQ:BZUN) Q4 2024 Earnings Call TranscriptMarch 22, 2025 | msn.comTrump Treasure April 19Thanks to President Trump… A $900 investment across5 specific cryptos… Could gain 12,000% so quickly that, just 12 months later…April 17, 2025 | Paradigm Press (Ad)Baozun Inc. (BZUN) Q4 2024 Earnings Call TranscriptMarch 22, 2025 | seekingalpha.comBaozun Inc.: Baozun Announces Fourth Quarter and Fiscal Year 2024 Unaudited Financial ResultsMarch 22, 2025 | finanznachrichten.deBaozun (BZUN) Q4 2024 Earnings Call TranscriptMarch 21, 2025 | finance.yahoo.comSee More Baozun Headlines Get Earnings Announcements in your inboxWant to stay updated on the latest earnings announcements and upcoming reports for companies like Baozun? Sign up for Earnings360's daily newsletter to receive timely earnings updates on Baozun and other key companies, straight to your email. Email Address About BaozunBaozun (NASDAQ:BZUN), through its subsidiaries, provides end-to-end e-commerce solutions to brand partners in the People's Republic of China. The company operates through two segments, E-Commerce and Brand Management (BBM). The E-Commerce segment offers brands' store operations, customer services and value-added services in logistics and supply chain management, IT, and digital marketing. The Brand Management segment provides brand management, strategic and tactic positioning, branding and marketing, retail and e-commerce operations, supply chain, and logistics and technology services. It serves brand partners in various categories, including apparel and accessories, appliances, electronics, home and furnishings, food and health products, beauty and cosmetics, fast moving consumer goods, mother and baby products, and automobiles. The company was formerly known as Baozun Cayman Inc. and changed its name to Baozun Inc. in March 2015. Baozun Inc. was founded in 2007 and is headquartered in Shanghai, the People's Republic of China.View Baozun ProfileRead more More Earnings Resources from MarketBeat Earnings Tools Today's Earnings Tomorrow's Earnings Next Week's Earnings Upcoming Earnings Calls Earnings Newsletter Earnings Call Transcripts Earnings Beats & Misses Corporate Guidance Earnings Screener Earnings By Country U.S. Earnings Reports Canadian Earnings Reports U.K. Earnings Reports Latest Articles 3 Reasons to Like the Look of Amazon Ahead of EarningsTesla Stock Eyes Breakout With Earnings on DeckJohnson & Johnson Earnings Were More Good Than Bad—Time to Buy? 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There are 7 speakers on the call. Operator00:00:00Good morning, ladies and gentlemen, and thank you for standing by for Bausen's First Quarter 2023 Earnings Conference Call. At this time, all participants are in a listen only mode. After management prepared remarks, there will be a question and answer session. As a reminder, today's conference is being recorded. I would now like to turn the meeting over to your host for today's call, Ms. Operator00:00:24Wendy Sun, Senior Director of Corporate Development and Investor Relations of Baozhen. Please proceed, Wendy. Speaker 100:00:33Thank you, operator. Hello, everyone, and thank you for joining us today. Our Q1 20 as well as on Global Newswire Services. They have also posted a PowerPoint presentation that accompanies our comments to the same IR website where they are available for download. On the call today from Baozun, we have Mr. Speaker 100:01:03Vincent Qiu, Chairman and Chief Executive Officer Mr. Aseo Wu, Chief Financial Officer and President of Baozun Electronics and Ms. Sanzhi Zebi, President of Baozun Brand Management, Mr. Qiu will review the business strategy and company highlights, followed by Ms. The business development of Baozun E Commerce and above our financial outlook. Speaker 100:01:28Then by Ms. Zhe Lip to share more about Baozun Brand Management. They will all be available to answer your questions during the Q and A session that follows. Before we begin, I would like to remind you that this conference call contains forward looking statements within the meaning of the Securities Exchange Act of 1934 and the U. S. Speaker 100:01:50Private Securities Litigation Reform Act of 1995. These forward looking statements are based upon management's current expectations and current market and the operating conditions and relate to events that involve known or unknown risks, uncertainties and other factors, all of which are difficult to predict and many of which are beyond the company's control, which may cause the company's actual results to differ materially from those in the forward looking statements. Further information regarding these and other risks, uncertainties or factors is included in the company's filings with the U. S. SEC and in announcement on the website of Hong Kong Stock Exchange. Speaker 100:02:35The company does not undertake Any obligation to update any forward looking statements, except as required under applicable law. Finally, please note that unless otherwise stated, all figures mentioned during this conference call are in RMB. It is now my pleasure to introduce our Chairman and Chief Executive Officer, Mr. Vincent Qiu. Vincent, do you have please? Speaker 200:03:02Thank you, Wendy. Hello, everyone, and thank you all for your time. I'm excited about the transformation roadmap We have lined up for the next 3 years, all illustrated on Slide number 2. The expansion of Baozun Group into 3 divisions, BEC, BBM and BZI is aimed at creating a virtuous ecosystem in which each division brings value to For instance, BEC brings cutting edge value added services such as DM, logistics and IT to BBM. Well, BBME enables BEC to have a deeper understanding of client needs, leading to continuously improved technologies and operations. Speaker 200:03:49Meanwhile, BZIF facilitates BEC and BBM in the geographic expansion of brands. The 3 divisions complement and support one another in a healthy ecosystem to provide the most comprehensive One stop services for all clients. I want to emphasize the technology is a cornerstone of our business transformation and In the past 15 years, we have leveraged our technology to innovate and build up a portfolio of Integrated omnichannel fulfillment platforms. Our technology infrastructure enables our clients In recent quarters, regional service centers of BEC, supported by our customer service management system, Sami have efficiently expanded to more cities and effortlessly added a wide range of services. RSCs have improved both service quality and cost efficiency for BEC. Speaker 200:05:03This is just one example of Our advances in technology and digitalization form a strong foundation to empower the next generation of retail. Consumers not prefer brands that are modified to Chinese consumers' preferences and community styles By closely monitoring trends and offering tailor made updates and iterations, We aim to enable new retail experiences and supply chains that are more responsive to local needs. This improvement applies to all three divisions. DBM is off to a great start. Since February 1, we began consolidating GAAP China and the initial progress is quite encouraging. Speaker 200:06:01In the Q1, GAAP China generated RMB189,000,000 in revenue and significantly narrowed its operating losses. Sanju will provide further details about BBM and the GAAP layer. We fully believe that BBM is a game changer. BZA is also beginning to take shape. In February, we acquired a minority interest along with a Board seat in Brand Lifestyle Asia Limited, A leading premium fashion retailer with a strong brand portfolio that includes Blue Dog and The Roots. Speaker 200:06:38Baozun and Feng Group, its parent company, have jointly set up a strategic technology committee to develop an enterprise wide technology strategy and lead the digital transformation. We have already taken an exciting first step with the launch of an online store, littleground.com@sginsingapore. We are also in the process of working with Brand Lifestyle for similar solutions elsewhere in Asia. This is an important first step for bringing our battle tested technology to the global market. Our technology is an important piece of the foundation we are Overall, each of our three business lines is making solid progress, and we are confident in our business transition. Speaker 200:07:36My priorities for the next 3 years will be maintaining an appropriate organizational and incentive structure And focusing on our technology performance culture. I will also take a look at the new non technology journey Ultimately, our priority at Baozun This will achieve customer centric, high quality and stable business growth. Let me now pass the call over to Arthur for an Speaker 300:08:14Okay. Thank you, Vincent, and hello, everyone. Let me do a quick review of the financials of the Q1 of 2023, after which I will discuss our BEC business highlights in more details. Benefiting from our continuous Cost optimization in recent quarters, we were able to achieve better year over year profits and cash flows in the Q1 of 2023 as highlighted on slide number 3. During the quarter, overnight revenues declined by 5% to RMB1.9 billion, Of which product sales declined by 2% and service revenue decreased by 6% compared to the same period last year. Speaker 300:09:07Please turn to Slide number 4. For BEC, revenue for the quarter was still soft due to weakness in consumer confidence in China. The 3 years of pandemic hardship has caused consumers to be more cautious in increasing their spending. And it will take both time and a consistent effort of macro policies to be implemented The other two results are full spending recovery. We continue to prioritize value added service in digital marketing and IT services, while reducing low quality product sales. Speaker 300:09:54Total product sales of BEC declined by 30% during the quarter, Reflecting weaker consumption in the appliance category and our commitment to reduce sales of low Luxury continues to deliver double digit growth And sportswear sustained a positive year over year growth trend. Value added service Continued to show strong resilience with total revenue from logistics, IT and digital marketing achieved year over year growth on a like to like basis. For BBM, total product sales revenue in the Q1 was RMB189 1,000,000, which is in line with our plan before acquisition. Given that the Gap acquisition was completed in February, The consolidated product sales of DDM for the Q1 only consisted of February March. Now turn to Slide number 5. Speaker 300:11:10In this quarter, our cost of products decreased by 15% to RMB505 1,000,000, mainly due to lower product sales of BEC, Partially offset by incremental costs of RMB 82,800,000 from GAAP. For GAAP specifically, its gross margin reached a new record of approximately 55%, Representing over 1,000 basis points improvement from a year ago on a comparable basis. Overall, at the group level, our gross margin improved by 320 basis points to 73.2% due to the acquisition of GAAP Greater China. Our non GAAP loss from operations was RMB10 1,000,000 during the quarter. At this time, we are not fully prepared to report separate costs for BBM, and we plan to do so soon in the following quarters once we completed the integration. Speaker 300:12:28However, to provide a clearer view of the business trends for each segment, We would like to provide some directions for the profitability of BEC and BBM based on our internal management accounts. During the quarter, BEC's non GAAP operating income delivered triple digit growth, reflecting our high quality growth Strategy and effective cost optimization. The cost optimization efforts included ramping up regional service centers, Reengineering process, improving working capital efficiency and reforming compensation policies. In BBM, we have reduced its operating loss by more than half year over year on a comparable basis. Overall, our non GAAP operating margin was negative 0.5%. Speaker 300:13:35Our non GAAP net loss was CNY7 million this quarter, A slight reduction compared with the same period of last year due to unexpected losses from Greater China. Turn to Slide number 6 about our cash and cash flow status. As of March 31, 2023, our cash, cash equivalents, restricted cash and short term investments totaled RMB2.9 billion. We continued to upgrade our back office processes to improve working capital and inventory management. As a result, our total operating cash outflow in this quarter were RMB207 1,000,000, which is an improvement of RMB 338 1,000,000 from the same period last year. Speaker 300:14:36Now let me provide some insights into our BEC business performance. This quarter, we continue to make progress In our omni channel initiatives, with 44% of our brands engaging with us on at least 2 channels. Our GMV from WeChat and JD both achieved High double digit growth. Moreover, we established a strategic partnership with Little Red Book or Xiaohongshu, which will allow us to acquire incremental traffic and attract new consumers in a more cost effective way for our brand partners. Value added services are crucial in enhancing the user experience And creating value for brand partners. Speaker 300:15:34We have implemented new service offerings such as digitalization upgrades, Data security enhancement, omni channel data intelligence and AI powered customer services. These services enable us to meet the changing needs and expectations of customers, providing a more personalized And seamless experience across all channels. We are also focusing on developing system enhancements and process reengineering by utilizing the latest AI tools to drive efficiency improvements. Our new business development for 2023 is off to a good start. Year to date, we have established a healthy pipeline with notable wins in the luxury, auto and FMCG sectors this quarter. Speaker 300:16:37This strong pipeline also provides us with Greater flexibility in optimizing our resources allocation. In addition, we continue to focus on Improving our key account management through MTS initiative partners with Nielsen, which will improve our service quality in a sustainable way going forward. We also saw an opportunity to grow beyond our traditional areas of strength to capture The growth area of content driven live streaming e commerce. In this quarter, we established a new business unit Call creative content to commerce to prioritize Content Driven E Commerce Initiatives. This new business unit is a combination of creative marketing, Video content and live streaming units within Baozun. Speaker 300:17:45Currently, we are also building our grand Live streaming studio with a total area of 4,500 square meters in our Shanghai headquarters. And we target to officially launch this studio this June during our 6/18 promotion period. Now let me turn the call over to San Jun to talk about BBM. Speaker 400:18:16Thank you, Vincent and Arthur, and thank you all for joining us today. It is my great pleasure to speak with you. Please follow us to Slide number 7. As a holistic and well rounded partner for Global Brands, BBM aims to unlock their business potential in China by utilizing our technologies and insights To deliver the best seamless omnichannel experience, we integrate the digital and physical at scale, And we bridge demand and supply with fast supply chain adjustments through our digital intelligence. Our focus is on growing a portfolio of mid end and premium consumer lifestyle brands under BPM. Speaker 400:19:03We've been very selective in narrowing down to possible few lifestyle brands, limiting ourselves to only 1 or 2 additional brands in 2023. Obviously, our focus this year is on GAAP. Please turn to Slide number 8. In 2023, we are prioritizing the smooth post acquisition transition of Gap China, refining product and merchandising strategies, building supply chain infrastructures, Enhancing back end systems and developing the right talent pool. Operator00:19:43First of Speaker 400:19:44all, We are committed to accelerating our transformation from a discount driven approach to one that focuses on building consumer desire for our brand and products. While this initiative may have some negative Impact on price sensitive customers in the short term, we believe it is necessary for the brand's long term positioning. Another priority is our China for China product and communication. It is critical for us To interpret the DNA of the Gap brand in a way relevant to China rather than simply copying and replicating Gap globally. We've put together a design team with a new Art Director. Speaker 400:20:34We base our designs on more data insights and execute with a much shorter supply chain cycle. The results will start showing in full and will be fully released in late winter. This will give us the first meaningful and measurable product impact. In terms of communication, we've started with upgrading our store design, and we're working hand in hand with Gap to create a new store along with a new approach to visual merchandising. In addition, We are upgrading the supply chain to react quickly to new data and consumer demands. Speaker 400:21:18We have identified close to 30 new local manufacturers to fully meet our projected production needs. And except for global IP styles, we aim for 100% local production. We will continue to seek more factories with fast replenishment capability, while ensuring the same quality And lower prices compared to GAAP Global Sourcing. Now in addition, we've taken a series of quick actions on store efficiency, including changing existing store visual with a focus on mix and match storytelling, strictly controlling discounts and enhancing sales advisor training. Thanks to these actions, Our blended gross margin reached approximately 55%, an improvement of over 1,000 basis points from a year ago. Speaker 400:22:21This is, in our view, a major achievement As gross margin increase is key to GAAP China's success. Overall, we generated total revenue of EUR 189,000,000, a decrease of 30% year on year on a comparable basis. And there are actually two factors that impacted this comparison. First factor is the timing of Chinese New Year, which is normally a peak season for retail. Chinese New Year was in February last year, during January this year. Speaker 400:22:56Then the second factor is the different starting points of off line. 86 stores were closed before we took over, which is equivalent to a decline of 40% year over year. Therefore, despite our strong comp store growth, our overall sales decreased. For the remainder of 2023, Our overall operating strategy remains unchanged, focused on products and margins, uplift brand image, Product and consumer integrated marketing, fast response supply chain and enhanced omnichannel digitalization and customer experience. With these objectives in mind, we have set our store opening plans according to our product cycle. Speaker 400:23:50We plan to open about 10 new stores in 1st year cities covering flagship, adult stores and kids and baby store format with an upgraded store concept and customer experience by the end of 2023. Lastly, Organizational competency and IT transformation are the two foundations that will enable our strategy. We've taken quick actions to build up the talent pool for Gap and future BBM operations. Over the past 60 days, we were able to quickly identify and hire critical positions, included, but not limited to, Head of Design and Dedicated Kids and Baby Designer Lead, Head of Supply Chain, new CHRO and new CFO. All of our new hires are local industry experts with vast experience in both well known leading MMCs and local apparel companies. Speaker 400:24:57We have also significantly reduced costs in logistics, Marketing and store maintenance. We believe this will accelerate our business transformation and organizational efficiency. Now regarding IT transformation, we are making solid progress In transforming the former Gap China siloed, inefficient and outdated system into a fully integrated, Flexible and Modern Architecture. With the help of Baozun Technology, we have already Completed the overall design for the integrated system transformation of GAP China, and we aim to have the new systems in place by Q4 2023. This system transformation will improve our business operation capability and efficiency Across multiple areas, including merchandising, planning, operations, design, production, Fast and responsive supply chain, omnichannel inventory management, retail experience enhancements and Business Intelligence Analytics. Speaker 400:26:14All of these improvements will be powered by optimized business processes and rules from market leading practices. Overall, although there remains quite some way to go in our transformation, We have established a good first step for BBM, and we are firmly determined to accelerate the necessary changes in our 1st year to set up a solid foundation for our future growth. With all this being said, I shall now hand over the call back to Arthur. Thank you. Speaker 300:26:51Okay. Thank you, Sandrine. In summary, we are excited about our transformation roadmap, which focuses on becoming a technology driven Our mini channel commerce player, with BEC, we will continue execution of our customer first High quality growth strategy and the early progress in BBM reflects Our team's high quality execution and agility. We have also taken first steps in BZI, which validates a natural opportunity for us to replicate our China e commerce success overseas. That concludes our prepared remarks. Speaker 300:27:42Thank you, operator. We are now ready to begin the Q and A session. Operator00:27:47Thank you, sir. We are now going to proceed with our first question. And the questions come from the line of Alicia Yap from Citi. Please ask your question. Speaker 500:28:37Hi, yes. Good evening, management. Thanks for taking my questions. I have 2 quick ones. One is that can management share with us How are you seeing the consumption demand in April May? Speaker 500:28:50And any qualitative expectation on the upcoming June 2018 events? And then what have been the brand's merchant's attitude so far towards the June 18 promotion? And then second is that if management can elaborate your near term priorities. And would you also plan to explore more acquisitions and investment in other brands if opportunity occurs? Thank you. Speaker 300:29:20Okay. Thank you, Alicia. I will take the first question about the 618 And maybe Sanjrin can add a little bit more on the investments of the BBM. First of all, in terms of April May, We definitely see an improving trend year over year. As I mentioned, the luxury, the sports And apparel starts to show the signs of recovery. Speaker 300:29:48And for us, our Gap brand has also shown A steady recovery and a positive trend in terms of April May. In terms of the 618, I would say for the upcoming 618, it is probably the one of the most prepared 618 From the platforms and from the brands, because this is the first 618 big promotion after 3 years COVID pandemic and both the platform and brands put a lot of effort into it. From a platform point of view, Tmall, JD, Douyin, they all launched new initiatives to attract customers And to incentivize the brands to use their platform. And from a brand point of view, they all start To they will start very early to prepare the merchandising and also the new initiative, how can they attract the new customer. And Baozun is in the process to help them during the last 2 or 3 weeks To launch those plans and we have seen some good early signs in terms of our plan is starts to make some impact in terms of the upcoming 618. Speaker 300:31:19So the attitude is positive, But there are still uncertainty in terms of how strong the customer confidence is, because the overall macro Environment is still not recovered to our expectation. So we would say it's cautiously positive at this moment. In terms of the near term management priority, I think as Vincent has laid out, so in this year, we have put Our Baozun Group into BEC, BPM and BZI, the 3 business units And myself and San Jun and Vincent himself, we each take the role in terms of driving the strategy For each of the business unit with our own priority and our own plan. And now we are focused on To make sure we actually deliver our plan to achieve the overall group plan for this year. On the investment, maybe Sandrine, you add up Speaker 400:32:21a few sentences? Yes. Just a few words to say that, obviously, in the Mid to long term, we want to grow a portfolio of mid end and premium consumer lifestyle brands under BBM. And therefore, we have actually looked at many brands in order to be able to be extremely selective and to really narrow down to Very few potential candidates for this portfolio, particularly for this year. We want to really limit ourselves to 1, Max Max, 2 New brands for the portfolio because this year, obviously, our focus is on Gap. Speaker 400:33:01And our total priority is a Smooth post acquisition transition of Gap China. Speaker 300:33:08Yes. And on that one, we also have an internal process to evaluate Each of the opportunity with a lot of care and a lot of the details. So we will only do the acquisition once a good opportunity appears. Okay. Operator00:33:37We are now going to proceed with our next question. And the questions come from the line of Corinne Chan from Citix. Please ask Your question? Collin, your line is open. Colin Chan, your line is open from Citix. Speaker 100:34:09Hey, Collin. Operator00:34:10Okay. We're now going to proceed with our next question. And the question comes from the line of Thomas Chong from Jefferies. Please ask your question. Speaker 100:34:27My first question is a follow-up on the 618 campaign. So as we see more the online shopping market is undergoing more competition, so how should we think about the impact on us. And my second question is that, as we are seeing the consumer sentiment is gradually recovering. So how should we think about the second half performance For the discretionary life apparel, cosmetic, durables, light electronics and as well as the luxury Speaker 300:35:05Okay. I think the competition of the The platform is actually a good news for Baozun because through the competition, The platform become a commodity in some way. So at this moment, a lot of features which It's available to Tmall. It will become available to Douyin and something Douyin as good as Tmall is trying to replicate. So in that way, the platform is becoming a marketplace and the brand is doing the business through those Marketplace weighs the need to differentiate themselves by the brand themselves. Speaker 300:35:51So that they need Baozun, who understands the different characters of the platform And also we can help the brand to define a strategy specific for them to be successful In an omnichannel environment. So that's the strategy Baozun has laid out a number of years ago To pursue the omnichannel strategy, so our back end system can support us to manage the different channels And the knowledge we accumulated in terms of how to operate in each channel will play a big role in helping brands going forward. So that's number 1. And number 2, I think, ways the platform become a commodity in some way. The value added service offered from Baozun become very unique to support the brand. Speaker 300:36:47So for example, IT, Digital marketing, logistics and warehouse, they all improve the brand capability to serve their customer Better through the upgrading of the capability. So in recent quarters, we have seen the value added service Start to see a big pipeline and we are confident that will help us to drive The revenue growth into the future. Yes. Your second question in terms of the customer sentiment, As I mentioned, it's definitely gradually recovered and for the apparels and For the cosmetics to some extent. But durables like the electronics and the other categories, I think we probably need to wait and see. Speaker 300:37:42And I would say 618 is a good place to test How much the consumer confidence will come back and what's the spending kind of pattern will be look like for the whole year? Okay. Operator00:38:07We are now going to proceed with our next question. And the questions come from the line of Corinne Chan from Citix. Please ask your question. Speaker 300:38:19Good evening, management. Can you hear me? Yes, Collin. Hi, Collin. Okay. Speaker 300:38:28Thanks for taking my question. I'm Collin from Citi Securities. I have two questions. The first is that I noticed that in Q1, the non Tmall GMV share rise to 49% with a significant increase year over year and Quarter over quarter. So I'm curious about the driver of the change and what's your expectation of the GMV distribution in different channels in the next Few quarters. Speaker 300:38:54And a follow-up question that facing the structural changes of e commerce channels, do you observe any changes about the Vendor and criteria why a brand choose to cooperate with their partners? Thank you. Okay. So Collin, the first one, I think, is very simple that is The omni channel strategy we have been pursuing over the last 2 to 3 years and start to show the fruits in terms of We now have Tmall percentage become only half and non Tmall become half. We think this is a healthy foundation for us to drive the omni channel strategy going forward. Speaker 300:39:44This is also what the brand is trying to pursue at this moment in time. But what I would say, The Tmall and non Tmall is not something to say the non Tmall growth is higher, the better. It's actually Tmall has its very unique advantage in terms of providing the certainties and providing very good quality Customers from the Tmall kind of the consumer group. Our recommendation to the brand is to choose The best platform for the best product, which are suitable for their own business model and for their own strategy. So that way, we will help the brand to design a strategy to be successful in the new environment post COVID in terms of e commerce. Speaker 300:40:42Your second question in terms of the overall environment and also on what they're looking at The e commerce service provider. It's actually a lot of the brands we're talking to recently, They put a lot of emphasis on the value added service we can provide to the brand. The way the AI and also the competition, A lot of the very basic activities can be replicated very easily either by machine All by Baozun competitors. What we have, the unique strength from Baozun is our capability to provide the insight And our kind of help to help the brands To define a strategy to be successful. So those activities is what Baozun will add a great value. Speaker 300:41:42And in terms of the IT solution, the digital marketing and also the logistics and the warehouse, they are also very sought after So overall, I think for the for a service provider Like Baozun, the current competition and the intensified kind of the competition from all the channels is actually a good news for us. Very clear. Thank you very much. Thank you, Pauline. Operator00:42:19We are now going to proceed with our next question. And the questions come from the line of Sofia Tan from Credit Suisse. Please ask your question. Speaker 100:42:33Thank you, management, for taking the question. I have one question on behalf of Ashley. In terms of our PBM business line, It actually has been several months post our acquisition. So can you please share with us the major surprise or the challenges that we have on here so far And whether this will bring some challenges to changes to our previous guidance or the operating results, financial outlook or any execution time line. Thank you. Speaker 400:43:00Okay. Thank you, Sofia. I think the biggest surprise is actually a positive surprise, Which is the fact that we were able to improve our gross margin much faster than we had expected. And this is due to the fact that, in fact, the consumers have accepted a higher Price points and less discounts much faster, particularly off line, but much faster than we had anticipated. And this is actually a very important positive surprise for us because, obviously, it drives all the rest of the P and L. Speaker 400:43:39So a very positive Surprised that we believe that all in all will enable us to overachieve our year in terms of gross margin, Even if obviously with upcoming 618 and 1111, we will not necessarily keep exactly the same level of gross margin as we've Experience in this Q1. So that's for the surprise. And then for the challenges, I think I see 2 challenges. The first one is, obviously, the speed of recovery of overall market recovery And consumer sentiment recovery because this will determine how fast we can indeed Push our sales and the recovery and the transformation of GAAP, obviously. And the other challenge is to make sure that in terms of execution, we continue to work hard To really put all the bits and pieces together, because today, we had this first good surprise without having all the bits and pieces yet together. Speaker 400:44:53In fact, the new products are not yet here. The new marketing is not yet here. The new store concept That we are working on is not yet here. So you can see that we have a very ambitious plan to work on for the remainder of the year, and we need to continue to work hard to get all these bits and pieces together to really push the results to the maximum. Operator00:45:25Thank We are now going to proceed with our next question. And the questions come from the line of Sophie Huang from CMBI. Jen? Speaker 600:45:51Okay. Thank you for taking my question. Just a follow-up question regarding to BBM. We're just wondering what customer feedback have you had with your discount reduction strategy. Do you mind sharing some more Color on its recent sales performance of online and offline stores. Speaker 600:46:12How do we think about the consolidation impact on different channels, I mean, online and offline sales? Thank you. Speaker 400:46:21Okay. Thank you, Sophie. In fact, as I just said, we had relatively good surprise in terms of acceptance of the reduction of discounts, which enabled us to improve our gross margin faster than we had anticipated. But this was actually faster offline than online. This acceptance of reduced discounts, we expect to take a little bit more time online than offline, Which is also due to the fact that we need to wait for, obviously, certain activities in marketing, but also in product. Speaker 400:47:01As we said, we now work from products that were ordered before we took over the company. And therefore, all What we plan to do in terms of differentiating products for different channels online has not been yet implemented because we don't have The products to differentiate, yes. So we think that this will be very important to accelerate this acceptance online, which has already good signs and positive signs from the offline side of things. In terms of omni channel management, we're Still underway of putting together the new systems, and the new systems will be that will enable really Integrated online and offline inventory management will only be available in the end in the last quarter of this year. Operator00:48:01We have no further questions at this time. I'll now hand the call back to Wendy Sun for closing remarks. Thank you. Speaker 100:48:09Thank you, operator. In closing, on behalf of the Baozun management team, we would like to thank you for your participation in today's call. If you require any further information, feel free to reach out to us. Thank you for joining us today. This concludes the call. Operator00:48:27Ladies and gentlemen, this concludes today's conference call. Thank you for participating. You may now disconnect your lines. Thank you. Speaker 300:48:35Okay. Thank you, everyone. Thank you. Bye bye. Operator00:48:38Bye. Thank you.Read morePowered by