NYSE:SBH Sally Beauty Q2 2023 Earnings Report $8.01 -0.46 (-5.38%) Closing price 03:59 PM EasternExtended Trading$8.00 -0.01 (-0.12%) As of 06:01 PM Eastern Extended trading is trading that happens on electronic markets outside of regular trading hours. This is a fair market value extended hours price provided by Polygon.io. Learn more. Earnings HistoryForecast Sally Beauty EPS ResultsActual EPS$0.41Consensus EPS $0.37Beat/MissBeat by +$0.04One Year Ago EPS$0.47Sally Beauty Revenue ResultsActual Revenue$919.00 millionExpected Revenue$889.00 millionBeat/MissBeat by +$30.00 millionYoY Revenue Growth+0.80%Sally Beauty Announcement DetailsQuarterQ2 2023Date5/4/2023TimeBefore Market OpensConference Call DateThursday, May 4, 2023Conference Call Time8:30AM ETUpcoming EarningsSally Beauty's Q2 2025 earnings is scheduled for Thursday, May 8, 2025, with a conference call scheduled at 8:30 AM ET. Check back for transcripts, audio, and key financial metrics as they become available.Q2 2025 Earnings ReportConference Call ResourcesConference Call AudioConference Call TranscriptPress Release (8-K)Quarterly Report (10-Q)Earnings HistoryCompany ProfilePowered by Sally Beauty Q2 2023 Earnings Call TranscriptProvided by QuartrMay 4, 2023 ShareLink copied to clipboard.There are 9 speakers on the call. Operator00:00:00Good morning, everyone, and welcome to the Sally Beauty Holdings Conference Call to discuss the company's fiscal 2023 Second Quarter Results. All participants have been placed in a listen only mode. After management's prepared remarks, there will be a question and answer session. Additional instructions will be given at that time. Now I would like to turn the call over to Jeff Harkins, Vice President of Investor Relations and Treasurer for Sally Beauty Holdings. Speaker 100:00:29Thank you. Good morning, everyone, and thank you for joining us. With me on the call today are Denise Polonis, President and Chief Executive Officer and Marlo Cormier, Chief Financial Officer. Before we begin, I would like to remind everyone that management's remarks on this call may contain forward looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. Actual results may differ materially from those indicated by these forward statements as a result of various important factors, including those discussed in the Risk Factors section of our most recent Annual Report on Form 10 ks and other filings with the SEC. Speaker 100:01:12Any forward looking statements made on this call represent our views only as of today, and we undertake no obligation to update them. The company has provided a detailed explanation and reconciliations of its adjusting items and non GAAP measures in its earnings press release and on its website. Now, I'd like to turn the call over to Denise to begin the formal remarks. Speaker 200:01:37Thank you, Jeff, and good morning, everyone. We're pleased to report another solid quarter in fiscal Q2 with notable strength in our Sally division, which delivered comp sales growth of 9.1%. On a consolidated basis, Net sales increased 1% to $919,000,000 and comparable sales grew 5.7% with e commerce sales up 9% year over year on a constant currency basis. Solid gross margin performance and prudent cost Control enabled us to deliver adjusted EBITDA of $105,000,000 The results reflect Strong execution by our team and demonstrate that our strategies are working in what continues to be a dynamic macro environment. In the quarter, comparable transactions at Sally were up low single digits with average ticket up mid single digits driven by higher average unit retail prices and flat units per transaction. Speaker 200:02:42On the BSG side, Comparable store transactions were down slightly with average ticket up low single digits, driven by higher average unit retail prices, partially offset by lower units per transaction. The color and care categories remain strong at Sally, up 6% and 2 respectively on a total sales basis, which includes the impact of store closures. Color continues to see strong momentum with gray coverage up 14%. Turning now to BSG, Color was up 4% on a total sales basis and nails, skincare and cosmetics performed well in the quarter. Care was down 2%, reflecting stylus continuing to buy closer to need and the lapping of some new product launches last year. Speaker 200:03:34Of note, in both segments, we've made great progress on inventory. Our in stock levels are the best we have seen since 2019 with lower total weeks on hand enabled by our investments in planning and allocation and supply chain technologies. Taking a bit broader look at the Sally Consumer, we saw customer purchasing behavior hold steady in January February as compared to Q1 with some softening in transactions and ticket at the end of March that continued in April. We're closely monitoring this trend and focused on actions around newness and value that inspire our customers to shop. Additionally, cost control remains a priority. Speaker 200:04:21Halfway through the year, We're particularly pleased to be on track with our fiscal 2023 priorities and delivering financial results consistent with the goals we laid out last November when we share our vision for the Sally Beauty Holdings of the future. We believe the execution of our 3 strategic initiatives is unlocking our Today, I'll provide a few highlights on each one. Let's start with customer centricity. In Q2, we had 17,000,000 active loyalty members at Sally U. S. Speaker 200:05:04And Canada, comprising 78% of sales. And our rewards credit card at BSG represented 9% of sales for the quarter. We with high NPS scores and high engagement with our brands in store, on our website and across multiple social media outlets. At BSG, we're seeing strong stylist engagement with our Salon HQ platform, which has now surpassed 1,000 new digital storefronts in the first territory we're piloting. During these initial months, we're working closely with our stylists to ensure they have the resources they need To utilize, this is a powerful selling tool to grow their businesses. Speaker 200:05:56We're excited about the potential for this platform, which advances our goal to build a services ecosystem that empowers our stylus community to operate more value added and profitable businesses. Turning now to our Sally business, our virtual color expert program continues to perform well with great customer response and feedback. When customers utilize this service, we see average ticket trend higher by about 40% driven by color and color accessories. Additionally, NPS scores are 16 points higher than our already strong baseline. Virtual Color Experts is currently in 75 stores. Speaker 200:06:39As we look to scale the initiative, we remain on track to roll out this to our e commerce platform in the second half of the year. Moving on to our new Studio by Sally concept. We are on track with the initial store rollout and opened our first pilot location in Dallas at the end of fiscal Q2. The store looks fantastic and we're thrilled to be bringing this experiential retail concept to market. With Due to it by Sally, we're essentially updating and modernizing our proven Sally formula, making it more interactive and engaging for our customers. Speaker 200:07:18We are ideally positioned to do this by leveraging our DIY authority and utilizing our core competencies across color and care, Education and Digital. Customer response in the initial weeks has been positive and we have 5 additional locations slated to open the fiscal year. Moving on to our second strategic initiative, owned brand penetration and product innovation. At BSG, after a few years during which vendors were focused on overcoming pandemic related supply chain issues, We are starting to see the innovation pipeline pick up in the pro channel. We are bringing newness to our stylists in color and care, including new bonding products from 2 of our marquee vendor partners, including Wella Ultimate Repair and Paul Mitchell Bond RX, both of which recently launched. Speaker 200:08:16Additionally, we expanded our distribution with Color Wow! Half of our stores and partnered with Danger Jones Speaker 300:08:24for the exclusive U. S. Speaker 200:08:26Launch of their new vivid color line in all BSG location. Danger Jones is a highly creative and edgy direct to consumer brand recently brought to market by the makers of Pulp Riot, which has an incredibly strong following. This is a more intense color line. It's considered highly artistic and has the potential to bring a new customer to BSG. This is a great example of our authority in color and ability to stay at the forefront of the category. Speaker 200:08:58Lastly, BSG's biggest launch in fiscal 'twenty three will be in the Q3 when we introduce Amica, A fun, clean, vegan hair care brand, which will be carried in the majority of our U. S. Stores. At Sally, we're continuing to bring newness to our customers, focusing on both vendor innovation and own brands. In the second half of the year, we're excited about several new brand launches from our vendor partners across key categories like hair color, hair care and texture hair. Speaker 200:09:32On the own brand side, we completed the full launch of our new Bond Bar line in the 2nd quarter, which is performing well and bringing in new customers who have not shopped at Sally previously. Own Brands sales penetration for the Sally segment was 34% of sales in the 2nd quarter, up compared to the prior year. Turning now to our 3rd strategic initiative, capturing efficiencies and optimizing our capabilities. Our store optimization program is enabling us to improve productivity and profitability while delivering a convenient omni channel experience to our customers. In the initial months following our recent store closures, sales transfer has been strong and was a contributor to our 9% comp sales growth at Sally this quarter. Speaker 200:10:23From a supply chain perspective, We've continued to increase efficiency as macro driven disruptions have begun to recede. As a result, I'm pleased to note that we are approaching the second half of fiscal twenty twenty three with healthy inventory and as I mentioned earlier, Strong in stock levels. Lastly, our Fuel for Growth initiative is ongoing and remains an important component of how we think about the future and deliver on our profitability target. As an example, we are currently and DCs, while maintaining healthy in stock levels. In the current environment, we remain focused on driving forward our long term growth agenda while managing expenses. Speaker 200:11:17We're staying close to our customers, providing them with engaging experiences and leveraging our authority in color and care to bring newness in services and assortments to both our DIY customers and professional stylists community. We're confident that our competitive advantages and strategies will drive sustainable growth and value for our shareholders in the coming years. Now, I'll turn the call over to Marlo to discuss the financials. Speaker 300:11:46Thank you, Denise, and good morning, everyone. Our 2nd quarter results reflect another solid quarter of progress and execution across our three 2nd quarter net sales increased 1% to $919,000,000 on 378 fewer stores and 80 basis points of unfavorable foreign currency impact. Comparable sales grew a healthy 5.7% with Sally delivering 9.1% growth and BSG returning to positive comps. Digital performance remained strong with global e commerce sales up 9% on a constant currency basis to $87,000,000 and representing 10% of total net sales. We maintained strong adjusted gross margins, which came in at 50.7%. Speaker 300:12:35Increased product margin at Sally Beauty driven by pricing leverage and higher own brand penetration was more than offset by lower margin at BSG due to a channel mix shift between stores in our expanded Regis business as well as a shift in some distribution center costs from SG and A expense into gross margin. Turning now to operating expense. Adjusted SG and A totaled $390,000,000 That's up $12,000,000 versus a year ago in line with our expectations and reflects higher labor, accrued bonus and advertising costs, partially offset by savings from our previously announced distribution center It's early days, but we're pleased to see our wage investments begin to bear fruit in the form of improved retention and stronger conversion in store. Additionally, we are on track to achieve expected expense savings of approximately $50,000,000 this year from our distribution center consolidation and store optimization plan, which will serve as a partial offset to macro driven wage pressure. We expect to capture the majority of those savings across the 2nd quarter through the 4th quarter at approximately $15,000,000 each quarter with a small portion that occurred in the Q1. Speaker 300:13:53Looking forward to the Q3, we expect SG and A on a dollar basis to be up low single digits to the prior year, driven primarily by increased labor costs and higher accrued bonus expense. Ongoing cost control combined with our strong gross margin performance drove solid bottom line performance. Adjusted operating margin came in at 8.33%. Adjusted EBITDA margin was 11.5 percent And adjusted diluted earnings per share was $0.41 Looking at segment results, Sally Beauty's strong 9.1% comparable Sales increase reflects strong sales recapture from recently closed stores, contributing just under half of the increase, as well as the comparison to a challenging Q2 last year, which included the impact from Omicron, supply chain challenges and the onset of inflationary pressures, particularly at Sally U. S. Speaker 300:14:48And Canada. Segment net sales increased 1% despite 356 fewer stores in operation versus a year ago and 90 basis points of unfavorable foreign currency impact. At constant currency, Sally e Commerce sales increased 7% to $34,000,000 representing 6.4% of segment net sales for the quarter. Notably, we're seeing that our Klarna buy now pay later payment option is driving higher average order value and bringing a new and younger customer to Sally. For the Global Sally segment, Color was up 6% driven by great coverage and Care increased 2%. Speaker 300:15:30At Sally U. S. And Canada, Color increased by 8%, while Care was down 1% including the impact of store closures. Gross margin at Sally expanded 100 basis points to 59.8%. There are 2 key drivers here. Speaker 300:15:451st, product margins remain strong driven primarily by pricing leverage and higher owned brand penetration. 2nd, there was a favorable true up of the non cash inventory write down we took in the Q4 of last year related to the distribution center consolidation and store optimization plan. Strong sales and gross margin performance drove 200 basis points of segment operating margin expansion, which came in at 17.4%. Moving to the BSG segment, we saw 2nd quarter trends that were consistent with our Q1. Comparable sales growth of 1.3% compares to a disrupted quarter last year that was impacted by supply chain challenges in Omicron. Speaker 300:16:26Net sales increased 1% on 22 fewer stores in operation versus a year ago and 50 basis points of unfavorable foreign currency impact. On a constant currency basis, BSGecommerce sales increased 11% to $53,000,000 or 13.7 percent of segment net sales for the quarter. The color category remains strong and was up 4%, while care declined 2% at BSG on a total sales basis. As our stylists continue to purchase closer to need and we lapped some new product launches from last year. The nail category was particularly strong, up 17%, reflecting strong response to our resets in the latter part of last year. Speaker 300:17:12Gross margin at VSD decreased 160 basis points to 38.9 percent, primarily driven by lower product margin due to the sales channel mix shift between stores and our expanded Regis partnership as well as a shift in some distribution center costs from SG and A into gross margin. Segment operating margin came in at 9.6 percent. Moving to the balance sheet and cash flow. We ended the quarter with $62,000,000 of cash and cash equivalents and $34,000,000 outstanding under our asset based revolving line of credit. Our net debt leverage ratio stood at 2.2 times. Speaker 300:17:52During the quarter, we were able to further strengthen the balance sheet by taking advantage of a narrow opening in the market to refinance our $406,000,000 term loan. Most notably, the loan has an extended maturity date and is covenant light, substantially mirroring the covenants under our 5.58 percent senior notes due 2025. Under the new agreement, which matures in February 2030, the term loan has an aggregate principal amount of $400,000,000 and bears interest at a floating rate equal to 1 month term so far, plus a spread of 2 50 basis points. The term loan was priced with an original issued discount of $99.25 and includes mandatory quarterly amortization payments of 0.25 percent of the original loan amount. Subsequent to the end of our second quarter, we entered into a 3 year interest rate swap agreement on April 28, which swaps a notional amount of $200,000,000 of the new term loan from the floating term interest rate to a fixed rate of 3.705 percent. Speaker 300:18:57Looking at inventory, we are particularly pleased with the substantial progress we've made across composition and in stock levels. The combination of our improved capabilities and receding supply chain disruptions have enabled us to return to a healthy overall position. Quarter end inventories came in slightly above $1,000,000,000 versus $963,000,000 a year ago. That's up 6% and primarily reflects higher vendor pricing, improved in stock levels as well as the timing of receipts. We expect our inventory to finish this year just below $1,000,000,000 2nd quarter cash flow from operations was $25,000,000 and capital expenditures totaled $17,000,000 For the full year, we continue to expect to return to free cash flow generation in the range of $175,000,000 to $200,000,000 providing us with the financial flexibility to invest in our Given the challenging macro conditions we're lapping in the Q2, we expect that this would be our highest comp performance of the year. Speaker 300:20:07Looking at the second half of fiscal twenty twenty three, we expect 3rd quarter comparable sales to be in the low single digits and remain on track to achieve our full year guidance as follows. Comparable sales are expected to increase by low single digits compared to the prior year, driven by growth in key categories, sales transfer from store closures related to our store optimization efforts, our expanded Regis distribution and new strategic initiatives. Net sales are expected to decline by low single digits compared to the prior year, reflecting the unfavorable impact of store closures from the company's store optimization efforts, net of expected sales recapture rates and the anticipated unfavorable impact from foreign exchange headwinds. At the end of fiscal 2023, store count is expected to be down 6% to 7% compared to the end of fiscal 2022 due to our store optimization plan and a small number of new store openings. Gross margin is expected to remain above 50% and adjusted operating margin is expected to be in the range of 8.5% to 9.5%. Speaker 300:21:16This reflects increased investments in store labor, partially offset by an expected benefit to operating earnings of approximately $10,000,000 related to our distribution center consolidation and store optimization plan. We appreciate your time this morning. Now I'll ask the operator to open the call for Q and A. Operator00:21:36Thank You'll hear an acknowledgment that you've been placed in the queue and you can remove yourself from queue at any time by repeating the one zero command. One moment please for our first question. That will come from the line of Oliver Chen with TD Cowen. Speaker 400:22:08Hi, good morning. The Sally comp was really impressive. It looks like recapture is really working. What are you seeing with recapture? And what should we think about happening ahead with recapture? Speaker 400:22:21Also, as everybody thinks about consumers and inflation, What are your thoughts in terms of how that's playing out in your solid performance? And also, is it interplaying with traffic? Traffic can sometimes be fairly Volatile. Thank you. Speaker 200:22:38Good morning, Oliver. Thanks for the questions. I'll start off and Marla will jump in as needed here. Overall, the Sally comp, we were really pleased with what we delivered in the quarter. And sales recapture is going in line with plan, which was about a 40 percent target that we communicated. Speaker 200:22:54So pleased to see that shift come over. That shift is particularly strong in the color side of the business, And we do anticipate that that will continue as expected through the remainder of the year. About half of that comp increase that we in the quarter was from the recapture. As you'll remember, other factors including own brands and newness in the business, Combined with Q2 last year being particularly challenged with both supply chain and omicron impact Really made up the difference there. So pleased with what we're seeing in Sally. Speaker 200:23:29We do realize that Q2 was the Strongest quarter because of what we were lapping last year. Overall though, more broadly inflation and traffic and what We came into the year knowing that there was going to be a really dynamic environment with the consumer and that's really what we built into our targets as we came through the year. Playing out largely as we expected quarterly cadence in line with what we expected traffic and general market trends in line with what we expected. I'm so excited that as we're coming through the first half of the year, we're averaging out to about a 3.3 comp with a little over 9% Operating margin, which is squarely what we set out to do. And as we're looking at Q3 right now, see comps around low single digits. Speaker 200:24:14So right on track to deliver our year. We're closely watching the consumer and understanding any behavior changes that are there. But right now, I think we have the right mix of value and newness to continue to get that customer to enjoy their shopping experience at both Sally and BSG. Speaker 400:24:33Okay, thanks. And inventories have made nice progress. I know you've really put some prudent efforts there. Looking ahead, what are the major catalysts Initiatives we should focus on for inventory and how is that manifesting by Sally relative to BSG in terms of Speaker 200:24:53Yes. On the inventory front overall, as I mentioned on the call, there's a good play that we have with technology that we put in behind planning and allocation as well as supply chain in terms of technologies. And so we're able to get much more sharp about the amount of inventory we need in stores and in our distribution centers to be flowing that product successfully. And we've really seen great response from our vendor partners and their ability to deliver against the expectations we have. So we feel really good about that. Speaker 200:25:23And Marlo, do you want to comment a bit on where we're going to head for the rest of Speaker 500:25:25the year? Yes. So in terms of how we see the rest of the year playing out, as Denise mentioned, we are in A really improved state, where we want to be with our inventory position at just over $1,000,000,000 as we progress through the year. We see that coming down just a bit, but As we finish, we're expecting just under $1,000,000,000 Operator00:25:45We'll go next to the line of Corrine Wolfmeyer with Piper Sandler. Speaker 300:25:51Hey, good morning, all. Congrats on Speaker 600:25:53the quarter and thanks for taking the questions. I'd first like to touch on just The guidance, I mean, obviously, you put up a good quarter now, but you did talk about maybe some softness in March and maybe the early parts of April. And Is that really the reasoning for not raising guidance and leaving it unchanged? And can you just kind of expand on those trends you were seeing here in the early parts of April? Thank you. Speaker 200:26:18Good morning, Corinne. Thanks for the question. I'll reiterate that the cadence in the quarters of the year are playing out largely as we expected coming into the So the shape of the curve from Q1 to Q2 with comp sales in line with what we had anticipated with Q2 lapping Some challenging times last year. In the back half, as we said, low single digit comps, really reflecting what we had anticipated for the year. When you comment on the consumer, I'll say that on the BSG side, stylist behavior remains very consistent with what we've seen in the last few quarters. Speaker 200:26:53They are Closer to need, being a bit more frugal, no substantial changes there at all. We called out in our prepared remarks on the Valley side that we did see a really consistent January February, but with a slight bit of pressure against both traffic and Basket, as we were at the end of the quarter and then coming into April, nothing outside. And that's what I want to reinforce. But we did just see a little bit of a shift of a little bit more frugality coming in there. That's reflected in the low single digit comp outlook that we have for Q3. Speaker 200:27:30But As I said before, the focus that we have on the Sally side with newness, with our own brands, with a focus in nail and some other areas where can add items to the basket. We still feel really good about where we're headed for the full year. Speaker 300:27:48Great. Thank you, Jim. And maybe can we just Speaker 700:27:51I'm sorry, Speaker 800:27:51go ahead. I'm sorry, Speaker 300:27:51go ahead. I just Speaker 600:27:54want to understand a little bit On the BSG side of the business, can you just comment how much Regis contributed this quarter? And then in terms of the end Consumer in the professional channel, is that still holding up and it's really just the stylists that are shifting their spending patterns and Kind of like how much they're spending at a time, but that end consumer is still healthy. Can you just comment on that? Yes. Speaker 200:28:21In reverse order, I'll start a little bit with BSG D side and the stylist and the consumer for that stylist. In general, what we're hearing from stylists is a continuation of the trends before that they will have some clients Who might not get as many add on services or might stretch their time between color treatments, just in an effort to save a little bit of money here and there. We continue When you think about the product that we sell through to our stylists, a very large proportion of that actually goes down the drain in the salon. It is used by the pros and then a small amount of the business is then retail direct to consumer. I think our Silas are very focused on retailing that product. Speaker 200:29:03It's a good add on profitability and then a way for them to know their We'll keep that great look that they have leaving as a salon when they use those products. And the piece we're most encouraged about on our side It's with our platform offering that we have and that we're piloting in a couple of markets or couple of states today, the ability for that stylist Another way to retail product as well. So no real change in trend there at all. And I think your second question had been about Trends in BSG and what we were seeing with Regis, we came into the year expecting that our Regis business would double throughout the year. We remain largely on track for that. Speaker 200:29:46So that would have been consistent in our Q2 as well. Speaker 800:29:51We'll go next We'll go next Speaker 300:29:52last that in Q4 Speaker 500:29:53is when we turned that on last year. Operator00:29:57We'll go next to the line, Ashley Helgans with Jefferies. Speaker 200:30:02Hey, thanks for taking our question. First, just Any thoughts around the current promotional environment? And then any trends by product category, color, hair care that you see emerging? Thanks. Sure. Speaker 200:30:16Promotional environment remains very consistent with what we've seen for the last few Overall, our promotion investment is directionally in line with what we had seen earlier in the year as well. We are seeing good vendor support. Our vendors would like to see units continue to move and as we have good offerings where that is there and available. Our vendors are really supporting us in those efforts. And so we appreciate that and continue to watch the broader And in terms of category trends, I think a lot of continuation from what we've seen before. Speaker 200:30:56On the BSG G side, lots of focus on the care portion of the business and what will be best for someone's customer. So at the end of the day, what's the Treatment that they need, what's the help that they need in that business. Really excited to see new bonding products come out from both Wella and John Paul Mitchell that we think are going to resonate very well with our stylist base. We are also very excited on the BSG side about Danger Jones, A vivid color line that's getting great response, very trendy in terms of even the packaging of what's come out And we're excited to see where that goes. And then for us, distribution around Color Wow! Speaker 200:31:36And Amica really round out the portfolio for what our consumers are looking So in general, we're still seeing a lot of focus on Express Color, but more broadly, very excited that The newness that's coming through the BSG channel and from our vendor partners really steps up this quarter as they've now Fully lap supply chain and other pandemic related challenges. And on the Sally side, great interest in our own brands, Great interest in hair repair products there. Great coverage remains extremely strong, up 14% In the quarter, that doesn't mean visits were challenged. It just meant they held a little more steady while grade coverage really And then we're seeing some fun add ons. You think about the Taylor Swift and the trends behind that, people are getting into things like hair tinsel. Speaker 200:32:27Not a huge business, but things that reflect kind of the current environment of what's trending out there in the marketplace. Operator00:32:38We'll go next to the line of Olivia Tong. Speaker 700:32:43Great. Thanks. Good morning. I wanted to ask you about the delta between your comp performance in SBS and BSG Because it sounds like the magnitude of store closures is a big factor and obviously that's more significantly more pronounced The Sally side and the BSG side, but can you talk about what else drove that differentiation between performance in SBS versus BSG? Thank you. Speaker 300:33:10Yes. So yes, I think the key call Speaker 500:33:13out there in terms of the magnitude of the comp being a Strong 9% and then BSG returned at the strongest or to the positive comp at the low single digits. As you mentioned over half or about half The SBS level of that comp is being driven by store optimization. And then underneath that, We've got strong performance, especially in our color category on the Sally side. On the BSG side, and thinking about it in terms of Year over year performance, we've got a really big comparison that we're trying to lap from Omicron last year, that was a big drag, as well as just the inflationary pressures that we're starting to appear in some supply chain challenges that was on the Sally side. We had that as well on the DST side, but not to the same degree that we have seen on the Sally side. Speaker 700:34:09Got it. And then, your 17,000,000 active loyalty members, now over 3 quarters of sales, Could you talk a little bit about the profile of your loyalty members relative to the non loyalty members' average basket, frequency of purchase And we talked a little bit about this at our conference, but the sales to non members, are they new people? Or can you talk about What efforts are being made to convert more of them into royalty members? Thanks so much. Speaker 200:34:43Let me try with that one. I'll start in reverse order. When we think about loyalty and non loyalty, our non loyalty members are likely folks to they Could be new. They might be shopping for the first time or so and don't yet see the benefit of signing up for the loyalty program. They could also be members who just choose to want to remain not identified that come through in the transaction. Speaker 200:35:06The differential between non loyalty and loyalty, we do definitely see with our loyalty members, more frequent transactions, higher basket, Typically higher cross category penetration in terms of what they're putting into their basket. And the group that we're really focused on within our loyalty program, Well, we love them all. The top tier of our customers within our loyalty platform are really our heavy shoppers. They typically have a color oriented basket. They will come in 2 or 3 times more frequently than the average customer. Speaker 200:35:42And we really see that reflected in the basket size as well as then total spend per year with that frequency being up. So we continue to do things that will incent them to come in, in terms of how we talk to them about the program. And we also have offering that our Sally customers can also participate in and get a credit card if they would choose to do so. We see that Penetration much lower on the Sally side than we see with the 9% penetration on the BSG side. But it is another opportunity, It's bringing in new customers to us and it's actually increasing basket as well. Speaker 200:36:37So it's a Great potential for people to participate more in the electrical categories where things are a bit more expensive and they might want a more simple payment So we continue to innovate on other ways that would bring new customers into the mix as well. Operator00:36:58We'll go next to the line of Simeon Gutman with Morgan Stanley. Speaker 800:37:03Great, thanks. This is Michael Kessel on for Simeon. Just a question on the expense structure. You talked about savings from DC store closures. It sounds like Labor level staffing, advertising is all kind of normalizing, we're getting there. Speaker 800:37:19Can you just talk about the where we are on that normalization path or And does that mean, I guess, going forward, how to think about a comp leverage point for the business? Speaker 500:37:32Yes. On the SG and A side, so we did talk about kind of how to think about Q3, right, from a dollar basis. It is a step up from Q2 as well as last year. So compared Last year, it is a low single digit increase year over year and that's driven by the wage inflation and the bonus accrual. Thinking about it in terms of kind of run rate and how we look at it going forward from Q2, there is a bit more of a step up from wages, just given the timing of merits. Speaker 500:37:59But at that point, you would expect a stabilization of the wage pressure. Operator00:38:10Anything further, Mr. Gutman? Speaker 800:38:12All good. Thank you, guys. Operator00:38:15Thank you. And I'll now turn it over to Denise for some closing remarks. Speaker 200:38:20Thank you. And I appreciate everyone joining us this We continue to be very excited about the path that Sally Beauty Holdings is on and look forward to providing additional updates in the future. And as a final note, as always, thank you to all of our associates across the world for all you do every day to help serve our customers. Thank Operator00:38:47you. That does conclude our conference for today. Thank you for your participation and for using AT and T event conferencing. You may now disconnect.Read moreRemove AdsPowered by Conference Call Audio Live Call not available Earnings Conference CallSally Beauty Q2 202300:00 / 00:00Speed:1x1.25x1.5x2xRemove Ads Earnings DocumentsPress Release(8-K)Quarterly report(10-Q) Sally Beauty Earnings HeadlinesWhy Sally Beauty Holdings, Inc. (NYSE:SBH) Looks Like A Quality CompanyApril 14 at 11:19 AM | finance.yahoo.comSally Beauty sold off despite limited tariff exposure, says CanaccordApril 10, 2025 | markets.businessinsider.comGet Your Bank Account “Fed Invasion” Ready with THESE 4 Simple StepsStarting as soon as a few months from now, the United States government will make a sweeping change to bank accounts nationwide. It will give them unprecedented powers to control your bank account.April 15, 2025 | Weiss Ratings (Ad)Madison Reed expands into select Sally Beauty storesApril 9, 2025 | markets.businessinsider.comAnalysts Offer Insights on Consumer Cyclical Companies: Tesla (TSLA) and Sally Beauty (SBH)April 9, 2025 | markets.businessinsider.comUber announce partnership with Sally Beauty to bring products to Uber EatsMarch 26, 2025 | markets.businessinsider.comSee More Sally Beauty Headlines Get Earnings Announcements in your inboxWant to stay updated on the latest earnings announcements and upcoming reports for companies like Sally Beauty? Sign up for Earnings360's daily newsletter to receive timely earnings updates on Sally Beauty and other key companies, straight to your email. Email Address About Sally BeautySally Beauty (NYSE:SBH) operates as a specialty retailer and distributor of professional beauty supplies. The company operates through two segments, Sally Beauty Supply and Beauty Systems Group. The Sally Beauty Supply segment offers beauty products, including hair color and care products, skin and nail care products, styling tools, and other beauty products for retail customers, salons, and salon professionals. This segment also provides products under Wella and L'Oreal brands. The Beauty Systems Group segment offers professional beauty products, such as hair color and care products, skin and nail care products, styling tools, and other beauty items directly to salons and salon professionals through its professional-only stores, e-commerce platforms, and sales force, as well as through franchised stores under the Armstrong McCall store name. This segment also sells products under Paul Mitchell and Wella brands. It operates stores and franchised units in the United States, Puerto Rico, Canada, Mexico, Chile, Peru, the United Kingdom, Ireland, Belgium, France, the Netherlands, Spain, and Germany. The company distributes its products through full-service/exclusive distributors and open-line distributors. Sally Beauty Holdings, Inc. was founded in 1964 and is headquartered in Denton, Texas.View Sally Beauty ProfileRead more More Earnings Resources from MarketBeat Earnings Tools Today's Earnings Tomorrow's Earnings Next Week's Earnings Upcoming Earnings Calls Earnings Newsletter Earnings Call Transcripts Earnings Beats & Misses Corporate Guidance Earnings Screener Earnings By Country U.S. Earnings Reports Canadian Earnings Reports U.K. Earnings Reports Latest Articles Why Analysts Boosted United Airlines Stock Ahead of EarningsLamb Weston Stock Rises, Earnings Provide Calm Amidst ChaosIntuitive Machines Gains After Earnings Beat, NASA Missions AheadCintas Delivers Earnings Beat, Signals More Growth AheadNike Stock Dips on Earnings: Analysts Weigh in on What’s NextAfter Massive Post Earnings Fall, Does Hope Remain for MongoDB?Semtech Rallies on Earnings Beat—Is There More Upside? 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There are 9 speakers on the call. Operator00:00:00Good morning, everyone, and welcome to the Sally Beauty Holdings Conference Call to discuss the company's fiscal 2023 Second Quarter Results. All participants have been placed in a listen only mode. After management's prepared remarks, there will be a question and answer session. Additional instructions will be given at that time. Now I would like to turn the call over to Jeff Harkins, Vice President of Investor Relations and Treasurer for Sally Beauty Holdings. Speaker 100:00:29Thank you. Good morning, everyone, and thank you for joining us. With me on the call today are Denise Polonis, President and Chief Executive Officer and Marlo Cormier, Chief Financial Officer. Before we begin, I would like to remind everyone that management's remarks on this call may contain forward looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. Actual results may differ materially from those indicated by these forward statements as a result of various important factors, including those discussed in the Risk Factors section of our most recent Annual Report on Form 10 ks and other filings with the SEC. Speaker 100:01:12Any forward looking statements made on this call represent our views only as of today, and we undertake no obligation to update them. The company has provided a detailed explanation and reconciliations of its adjusting items and non GAAP measures in its earnings press release and on its website. Now, I'd like to turn the call over to Denise to begin the formal remarks. Speaker 200:01:37Thank you, Jeff, and good morning, everyone. We're pleased to report another solid quarter in fiscal Q2 with notable strength in our Sally division, which delivered comp sales growth of 9.1%. On a consolidated basis, Net sales increased 1% to $919,000,000 and comparable sales grew 5.7% with e commerce sales up 9% year over year on a constant currency basis. Solid gross margin performance and prudent cost Control enabled us to deliver adjusted EBITDA of $105,000,000 The results reflect Strong execution by our team and demonstrate that our strategies are working in what continues to be a dynamic macro environment. In the quarter, comparable transactions at Sally were up low single digits with average ticket up mid single digits driven by higher average unit retail prices and flat units per transaction. Speaker 200:02:42On the BSG side, Comparable store transactions were down slightly with average ticket up low single digits, driven by higher average unit retail prices, partially offset by lower units per transaction. The color and care categories remain strong at Sally, up 6% and 2 respectively on a total sales basis, which includes the impact of store closures. Color continues to see strong momentum with gray coverage up 14%. Turning now to BSG, Color was up 4% on a total sales basis and nails, skincare and cosmetics performed well in the quarter. Care was down 2%, reflecting stylus continuing to buy closer to need and the lapping of some new product launches last year. Speaker 200:03:34Of note, in both segments, we've made great progress on inventory. Our in stock levels are the best we have seen since 2019 with lower total weeks on hand enabled by our investments in planning and allocation and supply chain technologies. Taking a bit broader look at the Sally Consumer, we saw customer purchasing behavior hold steady in January February as compared to Q1 with some softening in transactions and ticket at the end of March that continued in April. We're closely monitoring this trend and focused on actions around newness and value that inspire our customers to shop. Additionally, cost control remains a priority. Speaker 200:04:21Halfway through the year, We're particularly pleased to be on track with our fiscal 2023 priorities and delivering financial results consistent with the goals we laid out last November when we share our vision for the Sally Beauty Holdings of the future. We believe the execution of our 3 strategic initiatives is unlocking our Today, I'll provide a few highlights on each one. Let's start with customer centricity. In Q2, we had 17,000,000 active loyalty members at Sally U. S. Speaker 200:05:04And Canada, comprising 78% of sales. And our rewards credit card at BSG represented 9% of sales for the quarter. We with high NPS scores and high engagement with our brands in store, on our website and across multiple social media outlets. At BSG, we're seeing strong stylist engagement with our Salon HQ platform, which has now surpassed 1,000 new digital storefronts in the first territory we're piloting. During these initial months, we're working closely with our stylists to ensure they have the resources they need To utilize, this is a powerful selling tool to grow their businesses. Speaker 200:05:56We're excited about the potential for this platform, which advances our goal to build a services ecosystem that empowers our stylus community to operate more value added and profitable businesses. Turning now to our Sally business, our virtual color expert program continues to perform well with great customer response and feedback. When customers utilize this service, we see average ticket trend higher by about 40% driven by color and color accessories. Additionally, NPS scores are 16 points higher than our already strong baseline. Virtual Color Experts is currently in 75 stores. Speaker 200:06:39As we look to scale the initiative, we remain on track to roll out this to our e commerce platform in the second half of the year. Moving on to our new Studio by Sally concept. We are on track with the initial store rollout and opened our first pilot location in Dallas at the end of fiscal Q2. The store looks fantastic and we're thrilled to be bringing this experiential retail concept to market. With Due to it by Sally, we're essentially updating and modernizing our proven Sally formula, making it more interactive and engaging for our customers. Speaker 200:07:18We are ideally positioned to do this by leveraging our DIY authority and utilizing our core competencies across color and care, Education and Digital. Customer response in the initial weeks has been positive and we have 5 additional locations slated to open the fiscal year. Moving on to our second strategic initiative, owned brand penetration and product innovation. At BSG, after a few years during which vendors were focused on overcoming pandemic related supply chain issues, We are starting to see the innovation pipeline pick up in the pro channel. We are bringing newness to our stylists in color and care, including new bonding products from 2 of our marquee vendor partners, including Wella Ultimate Repair and Paul Mitchell Bond RX, both of which recently launched. Speaker 200:08:16Additionally, we expanded our distribution with Color Wow! Half of our stores and partnered with Danger Jones Speaker 300:08:24for the exclusive U. S. Speaker 200:08:26Launch of their new vivid color line in all BSG location. Danger Jones is a highly creative and edgy direct to consumer brand recently brought to market by the makers of Pulp Riot, which has an incredibly strong following. This is a more intense color line. It's considered highly artistic and has the potential to bring a new customer to BSG. This is a great example of our authority in color and ability to stay at the forefront of the category. Speaker 200:08:58Lastly, BSG's biggest launch in fiscal 'twenty three will be in the Q3 when we introduce Amica, A fun, clean, vegan hair care brand, which will be carried in the majority of our U. S. Stores. At Sally, we're continuing to bring newness to our customers, focusing on both vendor innovation and own brands. In the second half of the year, we're excited about several new brand launches from our vendor partners across key categories like hair color, hair care and texture hair. Speaker 200:09:32On the own brand side, we completed the full launch of our new Bond Bar line in the 2nd quarter, which is performing well and bringing in new customers who have not shopped at Sally previously. Own Brands sales penetration for the Sally segment was 34% of sales in the 2nd quarter, up compared to the prior year. Turning now to our 3rd strategic initiative, capturing efficiencies and optimizing our capabilities. Our store optimization program is enabling us to improve productivity and profitability while delivering a convenient omni channel experience to our customers. In the initial months following our recent store closures, sales transfer has been strong and was a contributor to our 9% comp sales growth at Sally this quarter. Speaker 200:10:23From a supply chain perspective, We've continued to increase efficiency as macro driven disruptions have begun to recede. As a result, I'm pleased to note that we are approaching the second half of fiscal twenty twenty three with healthy inventory and as I mentioned earlier, Strong in stock levels. Lastly, our Fuel for Growth initiative is ongoing and remains an important component of how we think about the future and deliver on our profitability target. As an example, we are currently and DCs, while maintaining healthy in stock levels. In the current environment, we remain focused on driving forward our long term growth agenda while managing expenses. Speaker 200:11:17We're staying close to our customers, providing them with engaging experiences and leveraging our authority in color and care to bring newness in services and assortments to both our DIY customers and professional stylists community. We're confident that our competitive advantages and strategies will drive sustainable growth and value for our shareholders in the coming years. Now, I'll turn the call over to Marlo to discuss the financials. Speaker 300:11:46Thank you, Denise, and good morning, everyone. Our 2nd quarter results reflect another solid quarter of progress and execution across our three 2nd quarter net sales increased 1% to $919,000,000 on 378 fewer stores and 80 basis points of unfavorable foreign currency impact. Comparable sales grew a healthy 5.7% with Sally delivering 9.1% growth and BSG returning to positive comps. Digital performance remained strong with global e commerce sales up 9% on a constant currency basis to $87,000,000 and representing 10% of total net sales. We maintained strong adjusted gross margins, which came in at 50.7%. Speaker 300:12:35Increased product margin at Sally Beauty driven by pricing leverage and higher own brand penetration was more than offset by lower margin at BSG due to a channel mix shift between stores in our expanded Regis business as well as a shift in some distribution center costs from SG and A expense into gross margin. Turning now to operating expense. Adjusted SG and A totaled $390,000,000 That's up $12,000,000 versus a year ago in line with our expectations and reflects higher labor, accrued bonus and advertising costs, partially offset by savings from our previously announced distribution center It's early days, but we're pleased to see our wage investments begin to bear fruit in the form of improved retention and stronger conversion in store. Additionally, we are on track to achieve expected expense savings of approximately $50,000,000 this year from our distribution center consolidation and store optimization plan, which will serve as a partial offset to macro driven wage pressure. We expect to capture the majority of those savings across the 2nd quarter through the 4th quarter at approximately $15,000,000 each quarter with a small portion that occurred in the Q1. Speaker 300:13:53Looking forward to the Q3, we expect SG and A on a dollar basis to be up low single digits to the prior year, driven primarily by increased labor costs and higher accrued bonus expense. Ongoing cost control combined with our strong gross margin performance drove solid bottom line performance. Adjusted operating margin came in at 8.33%. Adjusted EBITDA margin was 11.5 percent And adjusted diluted earnings per share was $0.41 Looking at segment results, Sally Beauty's strong 9.1% comparable Sales increase reflects strong sales recapture from recently closed stores, contributing just under half of the increase, as well as the comparison to a challenging Q2 last year, which included the impact from Omicron, supply chain challenges and the onset of inflationary pressures, particularly at Sally U. S. Speaker 300:14:48And Canada. Segment net sales increased 1% despite 356 fewer stores in operation versus a year ago and 90 basis points of unfavorable foreign currency impact. At constant currency, Sally e Commerce sales increased 7% to $34,000,000 representing 6.4% of segment net sales for the quarter. Notably, we're seeing that our Klarna buy now pay later payment option is driving higher average order value and bringing a new and younger customer to Sally. For the Global Sally segment, Color was up 6% driven by great coverage and Care increased 2%. Speaker 300:15:30At Sally U. S. And Canada, Color increased by 8%, while Care was down 1% including the impact of store closures. Gross margin at Sally expanded 100 basis points to 59.8%. There are 2 key drivers here. Speaker 300:15:451st, product margins remain strong driven primarily by pricing leverage and higher owned brand penetration. 2nd, there was a favorable true up of the non cash inventory write down we took in the Q4 of last year related to the distribution center consolidation and store optimization plan. Strong sales and gross margin performance drove 200 basis points of segment operating margin expansion, which came in at 17.4%. Moving to the BSG segment, we saw 2nd quarter trends that were consistent with our Q1. Comparable sales growth of 1.3% compares to a disrupted quarter last year that was impacted by supply chain challenges in Omicron. Speaker 300:16:26Net sales increased 1% on 22 fewer stores in operation versus a year ago and 50 basis points of unfavorable foreign currency impact. On a constant currency basis, BSGecommerce sales increased 11% to $53,000,000 or 13.7 percent of segment net sales for the quarter. The color category remains strong and was up 4%, while care declined 2% at BSG on a total sales basis. As our stylists continue to purchase closer to need and we lapped some new product launches from last year. The nail category was particularly strong, up 17%, reflecting strong response to our resets in the latter part of last year. Speaker 300:17:12Gross margin at VSD decreased 160 basis points to 38.9 percent, primarily driven by lower product margin due to the sales channel mix shift between stores and our expanded Regis partnership as well as a shift in some distribution center costs from SG and A into gross margin. Segment operating margin came in at 9.6 percent. Moving to the balance sheet and cash flow. We ended the quarter with $62,000,000 of cash and cash equivalents and $34,000,000 outstanding under our asset based revolving line of credit. Our net debt leverage ratio stood at 2.2 times. Speaker 300:17:52During the quarter, we were able to further strengthen the balance sheet by taking advantage of a narrow opening in the market to refinance our $406,000,000 term loan. Most notably, the loan has an extended maturity date and is covenant light, substantially mirroring the covenants under our 5.58 percent senior notes due 2025. Under the new agreement, which matures in February 2030, the term loan has an aggregate principal amount of $400,000,000 and bears interest at a floating rate equal to 1 month term so far, plus a spread of 2 50 basis points. The term loan was priced with an original issued discount of $99.25 and includes mandatory quarterly amortization payments of 0.25 percent of the original loan amount. Subsequent to the end of our second quarter, we entered into a 3 year interest rate swap agreement on April 28, which swaps a notional amount of $200,000,000 of the new term loan from the floating term interest rate to a fixed rate of 3.705 percent. Speaker 300:18:57Looking at inventory, we are particularly pleased with the substantial progress we've made across composition and in stock levels. The combination of our improved capabilities and receding supply chain disruptions have enabled us to return to a healthy overall position. Quarter end inventories came in slightly above $1,000,000,000 versus $963,000,000 a year ago. That's up 6% and primarily reflects higher vendor pricing, improved in stock levels as well as the timing of receipts. We expect our inventory to finish this year just below $1,000,000,000 2nd quarter cash flow from operations was $25,000,000 and capital expenditures totaled $17,000,000 For the full year, we continue to expect to return to free cash flow generation in the range of $175,000,000 to $200,000,000 providing us with the financial flexibility to invest in our Given the challenging macro conditions we're lapping in the Q2, we expect that this would be our highest comp performance of the year. Speaker 300:20:07Looking at the second half of fiscal twenty twenty three, we expect 3rd quarter comparable sales to be in the low single digits and remain on track to achieve our full year guidance as follows. Comparable sales are expected to increase by low single digits compared to the prior year, driven by growth in key categories, sales transfer from store closures related to our store optimization efforts, our expanded Regis distribution and new strategic initiatives. Net sales are expected to decline by low single digits compared to the prior year, reflecting the unfavorable impact of store closures from the company's store optimization efforts, net of expected sales recapture rates and the anticipated unfavorable impact from foreign exchange headwinds. At the end of fiscal 2023, store count is expected to be down 6% to 7% compared to the end of fiscal 2022 due to our store optimization plan and a small number of new store openings. Gross margin is expected to remain above 50% and adjusted operating margin is expected to be in the range of 8.5% to 9.5%. Speaker 300:21:16This reflects increased investments in store labor, partially offset by an expected benefit to operating earnings of approximately $10,000,000 related to our distribution center consolidation and store optimization plan. We appreciate your time this morning. Now I'll ask the operator to open the call for Q and A. Operator00:21:36Thank You'll hear an acknowledgment that you've been placed in the queue and you can remove yourself from queue at any time by repeating the one zero command. One moment please for our first question. That will come from the line of Oliver Chen with TD Cowen. Speaker 400:22:08Hi, good morning. The Sally comp was really impressive. It looks like recapture is really working. What are you seeing with recapture? And what should we think about happening ahead with recapture? Speaker 400:22:21Also, as everybody thinks about consumers and inflation, What are your thoughts in terms of how that's playing out in your solid performance? And also, is it interplaying with traffic? Traffic can sometimes be fairly Volatile. Thank you. Speaker 200:22:38Good morning, Oliver. Thanks for the questions. I'll start off and Marla will jump in as needed here. Overall, the Sally comp, we were really pleased with what we delivered in the quarter. And sales recapture is going in line with plan, which was about a 40 percent target that we communicated. Speaker 200:22:54So pleased to see that shift come over. That shift is particularly strong in the color side of the business, And we do anticipate that that will continue as expected through the remainder of the year. About half of that comp increase that we in the quarter was from the recapture. As you'll remember, other factors including own brands and newness in the business, Combined with Q2 last year being particularly challenged with both supply chain and omicron impact Really made up the difference there. So pleased with what we're seeing in Sally. Speaker 200:23:29We do realize that Q2 was the Strongest quarter because of what we were lapping last year. Overall though, more broadly inflation and traffic and what We came into the year knowing that there was going to be a really dynamic environment with the consumer and that's really what we built into our targets as we came through the year. Playing out largely as we expected quarterly cadence in line with what we expected traffic and general market trends in line with what we expected. I'm so excited that as we're coming through the first half of the year, we're averaging out to about a 3.3 comp with a little over 9% Operating margin, which is squarely what we set out to do. And as we're looking at Q3 right now, see comps around low single digits. Speaker 200:24:14So right on track to deliver our year. We're closely watching the consumer and understanding any behavior changes that are there. But right now, I think we have the right mix of value and newness to continue to get that customer to enjoy their shopping experience at both Sally and BSG. Speaker 400:24:33Okay, thanks. And inventories have made nice progress. I know you've really put some prudent efforts there. Looking ahead, what are the major catalysts Initiatives we should focus on for inventory and how is that manifesting by Sally relative to BSG in terms of Speaker 200:24:53Yes. On the inventory front overall, as I mentioned on the call, there's a good play that we have with technology that we put in behind planning and allocation as well as supply chain in terms of technologies. And so we're able to get much more sharp about the amount of inventory we need in stores and in our distribution centers to be flowing that product successfully. And we've really seen great response from our vendor partners and their ability to deliver against the expectations we have. So we feel really good about that. Speaker 200:25:23And Marlo, do you want to comment a bit on where we're going to head for the rest of Speaker 500:25:25the year? Yes. So in terms of how we see the rest of the year playing out, as Denise mentioned, we are in A really improved state, where we want to be with our inventory position at just over $1,000,000,000 as we progress through the year. We see that coming down just a bit, but As we finish, we're expecting just under $1,000,000,000 Operator00:25:45We'll go next to the line of Corrine Wolfmeyer with Piper Sandler. Speaker 300:25:51Hey, good morning, all. Congrats on Speaker 600:25:53the quarter and thanks for taking the questions. I'd first like to touch on just The guidance, I mean, obviously, you put up a good quarter now, but you did talk about maybe some softness in March and maybe the early parts of April. And Is that really the reasoning for not raising guidance and leaving it unchanged? And can you just kind of expand on those trends you were seeing here in the early parts of April? Thank you. Speaker 200:26:18Good morning, Corinne. Thanks for the question. I'll reiterate that the cadence in the quarters of the year are playing out largely as we expected coming into the So the shape of the curve from Q1 to Q2 with comp sales in line with what we had anticipated with Q2 lapping Some challenging times last year. In the back half, as we said, low single digit comps, really reflecting what we had anticipated for the year. When you comment on the consumer, I'll say that on the BSG side, stylist behavior remains very consistent with what we've seen in the last few quarters. Speaker 200:26:53They are Closer to need, being a bit more frugal, no substantial changes there at all. We called out in our prepared remarks on the Valley side that we did see a really consistent January February, but with a slight bit of pressure against both traffic and Basket, as we were at the end of the quarter and then coming into April, nothing outside. And that's what I want to reinforce. But we did just see a little bit of a shift of a little bit more frugality coming in there. That's reflected in the low single digit comp outlook that we have for Q3. Speaker 200:27:30But As I said before, the focus that we have on the Sally side with newness, with our own brands, with a focus in nail and some other areas where can add items to the basket. We still feel really good about where we're headed for the full year. Speaker 300:27:48Great. Thank you, Jim. And maybe can we just Speaker 700:27:51I'm sorry, Speaker 800:27:51go ahead. I'm sorry, Speaker 300:27:51go ahead. I just Speaker 600:27:54want to understand a little bit On the BSG side of the business, can you just comment how much Regis contributed this quarter? And then in terms of the end Consumer in the professional channel, is that still holding up and it's really just the stylists that are shifting their spending patterns and Kind of like how much they're spending at a time, but that end consumer is still healthy. Can you just comment on that? Yes. Speaker 200:28:21In reverse order, I'll start a little bit with BSG D side and the stylist and the consumer for that stylist. In general, what we're hearing from stylists is a continuation of the trends before that they will have some clients Who might not get as many add on services or might stretch their time between color treatments, just in an effort to save a little bit of money here and there. We continue When you think about the product that we sell through to our stylists, a very large proportion of that actually goes down the drain in the salon. It is used by the pros and then a small amount of the business is then retail direct to consumer. I think our Silas are very focused on retailing that product. Speaker 200:29:03It's a good add on profitability and then a way for them to know their We'll keep that great look that they have leaving as a salon when they use those products. And the piece we're most encouraged about on our side It's with our platform offering that we have and that we're piloting in a couple of markets or couple of states today, the ability for that stylist Another way to retail product as well. So no real change in trend there at all. And I think your second question had been about Trends in BSG and what we were seeing with Regis, we came into the year expecting that our Regis business would double throughout the year. We remain largely on track for that. Speaker 200:29:46So that would have been consistent in our Q2 as well. Speaker 800:29:51We'll go next We'll go next Speaker 300:29:52last that in Q4 Speaker 500:29:53is when we turned that on last year. Operator00:29:57We'll go next to the line, Ashley Helgans with Jefferies. Speaker 200:30:02Hey, thanks for taking our question. First, just Any thoughts around the current promotional environment? And then any trends by product category, color, hair care that you see emerging? Thanks. Sure. Speaker 200:30:16Promotional environment remains very consistent with what we've seen for the last few Overall, our promotion investment is directionally in line with what we had seen earlier in the year as well. We are seeing good vendor support. Our vendors would like to see units continue to move and as we have good offerings where that is there and available. Our vendors are really supporting us in those efforts. And so we appreciate that and continue to watch the broader And in terms of category trends, I think a lot of continuation from what we've seen before. Speaker 200:30:56On the BSG G side, lots of focus on the care portion of the business and what will be best for someone's customer. So at the end of the day, what's the Treatment that they need, what's the help that they need in that business. Really excited to see new bonding products come out from both Wella and John Paul Mitchell that we think are going to resonate very well with our stylist base. We are also very excited on the BSG side about Danger Jones, A vivid color line that's getting great response, very trendy in terms of even the packaging of what's come out And we're excited to see where that goes. And then for us, distribution around Color Wow! Speaker 200:31:36And Amica really round out the portfolio for what our consumers are looking So in general, we're still seeing a lot of focus on Express Color, but more broadly, very excited that The newness that's coming through the BSG channel and from our vendor partners really steps up this quarter as they've now Fully lap supply chain and other pandemic related challenges. And on the Sally side, great interest in our own brands, Great interest in hair repair products there. Great coverage remains extremely strong, up 14% In the quarter, that doesn't mean visits were challenged. It just meant they held a little more steady while grade coverage really And then we're seeing some fun add ons. You think about the Taylor Swift and the trends behind that, people are getting into things like hair tinsel. Speaker 200:32:27Not a huge business, but things that reflect kind of the current environment of what's trending out there in the marketplace. Operator00:32:38We'll go next to the line of Olivia Tong. Speaker 700:32:43Great. Thanks. Good morning. I wanted to ask you about the delta between your comp performance in SBS and BSG Because it sounds like the magnitude of store closures is a big factor and obviously that's more significantly more pronounced The Sally side and the BSG side, but can you talk about what else drove that differentiation between performance in SBS versus BSG? Thank you. Speaker 300:33:10Yes. So yes, I think the key call Speaker 500:33:13out there in terms of the magnitude of the comp being a Strong 9% and then BSG returned at the strongest or to the positive comp at the low single digits. As you mentioned over half or about half The SBS level of that comp is being driven by store optimization. And then underneath that, We've got strong performance, especially in our color category on the Sally side. On the BSG side, and thinking about it in terms of Year over year performance, we've got a really big comparison that we're trying to lap from Omicron last year, that was a big drag, as well as just the inflationary pressures that we're starting to appear in some supply chain challenges that was on the Sally side. We had that as well on the DST side, but not to the same degree that we have seen on the Sally side. Speaker 700:34:09Got it. And then, your 17,000,000 active loyalty members, now over 3 quarters of sales, Could you talk a little bit about the profile of your loyalty members relative to the non loyalty members' average basket, frequency of purchase And we talked a little bit about this at our conference, but the sales to non members, are they new people? Or can you talk about What efforts are being made to convert more of them into royalty members? Thanks so much. Speaker 200:34:43Let me try with that one. I'll start in reverse order. When we think about loyalty and non loyalty, our non loyalty members are likely folks to they Could be new. They might be shopping for the first time or so and don't yet see the benefit of signing up for the loyalty program. They could also be members who just choose to want to remain not identified that come through in the transaction. Speaker 200:35:06The differential between non loyalty and loyalty, we do definitely see with our loyalty members, more frequent transactions, higher basket, Typically higher cross category penetration in terms of what they're putting into their basket. And the group that we're really focused on within our loyalty program, Well, we love them all. The top tier of our customers within our loyalty platform are really our heavy shoppers. They typically have a color oriented basket. They will come in 2 or 3 times more frequently than the average customer. Speaker 200:35:42And we really see that reflected in the basket size as well as then total spend per year with that frequency being up. So we continue to do things that will incent them to come in, in terms of how we talk to them about the program. And we also have offering that our Sally customers can also participate in and get a credit card if they would choose to do so. We see that Penetration much lower on the Sally side than we see with the 9% penetration on the BSG side. But it is another opportunity, It's bringing in new customers to us and it's actually increasing basket as well. Speaker 200:36:37So it's a Great potential for people to participate more in the electrical categories where things are a bit more expensive and they might want a more simple payment So we continue to innovate on other ways that would bring new customers into the mix as well. Operator00:36:58We'll go next to the line of Simeon Gutman with Morgan Stanley. Speaker 800:37:03Great, thanks. This is Michael Kessel on for Simeon. Just a question on the expense structure. You talked about savings from DC store closures. It sounds like Labor level staffing, advertising is all kind of normalizing, we're getting there. Speaker 800:37:19Can you just talk about the where we are on that normalization path or And does that mean, I guess, going forward, how to think about a comp leverage point for the business? Speaker 500:37:32Yes. On the SG and A side, so we did talk about kind of how to think about Q3, right, from a dollar basis. It is a step up from Q2 as well as last year. So compared Last year, it is a low single digit increase year over year and that's driven by the wage inflation and the bonus accrual. Thinking about it in terms of kind of run rate and how we look at it going forward from Q2, there is a bit more of a step up from wages, just given the timing of merits. Speaker 500:37:59But at that point, you would expect a stabilization of the wage pressure. Operator00:38:10Anything further, Mr. Gutman? Speaker 800:38:12All good. Thank you, guys. Operator00:38:15Thank you. And I'll now turn it over to Denise for some closing remarks. Speaker 200:38:20Thank you. And I appreciate everyone joining us this We continue to be very excited about the path that Sally Beauty Holdings is on and look forward to providing additional updates in the future. And as a final note, as always, thank you to all of our associates across the world for all you do every day to help serve our customers. Thank Operator00:38:47you. That does conclude our conference for today. Thank you for your participation and for using AT and T event conferencing. You may now disconnect.Read moreRemove AdsPowered by