TSE:GSY goeasy Q1 2023 Earnings Report C$155.80 -1.09 (-0.69%) As of 04/25/2025 04:00 PM Eastern Earnings HistoryForecast goeasy EPS ResultsActual EPSC$3.10Consensus EPS C$2.99Beat/MissBeat by +C$0.11One Year Ago EPSN/Agoeasy Revenue ResultsActual Revenue$287.30 millionExpected Revenue$283.57 millionBeat/MissBeat by +$3.73 millionYoY Revenue GrowthN/Agoeasy Announcement DetailsQuarterQ1 2023Date5/9/2023TimeN/AConference Call DateWednesday, May 10, 2023Conference Call Time11:00AM ETConference Call ResourcesConference Call AudioConference Call TranscriptSlide DeckInterim ReportEarnings HistoryCompany ProfileSlide DeckFull Screen Slide DeckPowered by goeasy Q1 2023 Earnings Call TranscriptProvided by QuartrMay 10, 2023 ShareLink copied to clipboard.There are 6 speakers on the call. Operator00:00:00Morning and Speaker 100:00:00thank you for standing by. Welcome to GoEZ's First Quarter 2023 Financial Results. At this time, all participants are in a listen only mode. After the speakers' presentation, there will be a question and answer As a reminder, today's conference is being recorded. I would now like to hand the conference over to your host today, Farhan Ali Khan. Speaker 100:00:36Please go ahead. Operator00:00:39Thank you, operator, and good morning, everyone. Speaker 200:00:42My name is Farhan Ali Khan, the company's Senior Vice President and Chief Corporate Development Officer, Thank you for joining us to discuss GoEZ Limited's results for the Q1 ended March 31, 2023. The news release, which was issued yesterday after the close of market, is available on GlobeNewswire and on the Goeasy website. Today, Jason Mullins, Goeasy's President and CEO, will review the results for the Q1 and provide an outlook for the business. Hal Khoury, company's Chief Financial Officer will also provide an overview of our capital and liquidity position and Jason Appel, the company's Chief Risk Officer is also on the call. After the prepared remarks, we will then open the lines for questions from investors. Speaker 200:01:23Before we begin, I remind you that this conference call is open to all investors and is being webcast through the company's investor website and supplemented by a quarterly earnings presentation. For those dialing in directly by phone, The presentation can also be found directly on our Investors site. All shareholders, analysts and portfolio managers are welcome to ask questions over the phone Business media are welcome to listen to this call and to use management's comments in response to questions and any coverage. However, we would ask that they Today's discussion may contain forward looking statements. I'm not going to read the full statements, but will direct you to the caution regarding forward looking statements included in the MD and A. Speaker 200:02:12I will now turn the call over to Jason Mollins. Operator00:02:15Thanks, Barranz. Good morning, everyone, and thank you for joining the call today. 2023 is off to a great start, driven by record 1st quarter loan growth, stable credit performance and record earnings. In the Q1, we received a record number of applications for credit at 435,000 up 31% year over year. General consumer demand remains healthy and the broader macroeconomic conditions continue to favor those with scale. Operator00:02:44The elevated level of applications led to originations in the quarter of $616,000,000 up 29% over the Q1 of 2022. Organic loan growth was a record for the Q1 of any year at $196,000,000 an increase of 58% over the same period last year. At quarter end, our portfolio finished at $2,990,000,000 up 39% from the prior year. Growth in the quarter was driven by strong new customer acquisition with 67% of the credit advanced in the quarter being issued to new borrowers, the highest level in over 5 years. Net customer growth was also up 26% year over year with our core unsecured loan product continuing to produce the greatest share of lending volume in the quarter. Operator00:03:30We also continue to expand our automotive financing program with 250 new dealerships added to our network, helping drive originations in this product up 129% year over year. Home equity lending continued to remain strong with originations up 35% year over year Endpoint of sale financing continues to scale with originations up 36% year over year led by powersports. We are also producing great traction in earlier stage verticals such as retail and healthcare, which combined produced originations at nearly 3 times their levels from the Q1 last year. We also remained committed to our strategy to reduce the overall weighted average interest rate charge to our customers, which declined to 30.2 7% at the end of the Q1 last year. Combined with ancillary revenue sources, the total portfolio yield finished within our forecasted range at 35.6%. Operator00:04:27Total revenue in the quarter was a record $287,000,000 up 24% over the same period in 2022. We continue to experience high credit quality loan originations at attractive risk levels. The credit scores on new originations remain above 600, while the loan to value ratios on our home equity lending program run below 67% inclusive of our loan and the proportion of our portfolio now secured by hard assets exceeds 40%, up from 34% 1 year ago. We have been monitoring vintage level delinquency and loss rate trends very closely and they continue to perform in line with expectations. The tight labor market has continued to keep unemployment at record low levels, providing job and income stability for our customers. Operator00:05:14The combination of proactive credit enhancements, the higher quality loan originations, overall shift in our product mix towards secure loans and improved operational execution has contributed to strong credit performance and helped to shelter our portfolio against weakness in the economic environment. The annualized net charge off rate in the quarter declined from the 4th quarter to 8.9% consistent with last year. Our loan loss provision rate also reduced to 7.48% compared to 7.62% in the Q4 of 2022, reflecting the improved portfolio mix and loss rate performance. Our initiatives to improve efficiency and increase productivity to produce operating leverage continue to render results. During the quarter, our efficiency ratio, specifically operating expenses as a percentage of revenue, declined to 33.1%, an improvement of over 250 basis points from 35.7% in the Q1 of the prior year. Operator00:06:14We believe that we can concurrently continue to invest in the critical components of our business platform and our culture, while also driving cost efficiencies in the future. After adjusting for the non recurring items, we reported record adjusted operating income of $106,400,000 an increase of 23.7 percent over the $86,000,000 in Speaker 300:06:35the Q1 of Operator00:06:352022. Adjusted operating margin for the Q1 was 37.1 percent, flat to the prior year despite the meaningful increase in loan loss provisions related to much higher loan book growth. During the quarter, we also recognized net investment income of $2,000,000 due to unrealized fair value changes in our strategic minority investments related to increases in Affirm Holdings and BRUTE Financial, partially offset by a decrease in the value of our Canada Drives investment that has now been marked down to the appropriate level. After adjusting for these non recurring and unusual items on an after tax basis, Adjusted net income for the quarter was a record $52,900,000 up 15.6% from the same period of 2022 And adjusted diluted earnings per share was $3.10 up 14% from $2.72 in the Q1 of 2022. As highlighted earlier, we experienced another quarter of accelerated organic growth at $196,000,000 or $72,000,000 above the same quarter last year. Operator00:07:38As such, we incurred an additional loan loss provision expense related to the growth in our receivables. At a provision rate of 7.48%, The additional $72,000,000 in growth year over year resulted in approximately $0.23 of incremental provision expense on an after tax per share basis. However, as we have clarified before, the incremental growth is highly accretive to the long term earnings of the business. With that, I'll now pass it over to Hal to That's our balance sheet and capital position before providing some comments on our outlook. Speaker 200:08:09Thanks, Jason. During the Q1, we continue to make enhancements to our balance sheet to ensure we have the capital available to fund our growth plans at the lowest cost possible. During the quarter, we exercised the accordion feature of our Senior secured revolving credit facility, increasing the size of the facility from $270,000,000 to 370,000,000 while holding pricing at clients plus 75 basis points or bankers acceptance plus 2.25. This increase further signifies Confidence from our syndicate of banks that we continue to grow profitably and manage credit performance through a macroeconomic cycle. In May, we also increased our securitization facility structured by SLC Management, the institutional asset management business of Sun Life Financial Inc. Speaker 200:08:57$150,000,000 The facility will incur interest on advances payable at the rate of interpolated Government of Canada yield plus an initial spread of 3 10 basis points. The interpolated rate is determined using the remaining maturity of each loan sold into the facility and the rate remains fixed for the life of the loan. The securitization facility complements the company's existing $1,600,000,000 revolving securitization warehouse facilities and will be used for funding growth of the consumer loan portfolio. While we continue to implement interest rate swaps on draws taken on our securitization facilities, Incremental draws bear a higher rate of interest today than in the recent past. As such, at quarter end, our weighted average cost of borrowing was 5.4%, while the fully drawn weighted average cost of borrowing was 5.7%. Speaker 200:09:48Free cash flow from operations before the net gross on the loan portfolio in the quarter $82,100,000 up 106 percent from $39,900,000 in the Q1 of 2022, showcasing the growing capacity of the business to generate strong cash flows. Based on the cash at hand at the end of the quarter and the borrowing capacity Under our existing revolving credit facilities, we had approximately $917,000,000 in total debt capacity as of March 31, 2023. With an exciting growth plan in front of us, we remain focused on continuing to diversify our sources of funding and strengthening the partnerships with our bank partners. As such, we remain confident that the capacity available under our existing funding facilities combined with our ability to raise additional debt financing is sufficient to fund our exciting updated growth forecast. I'll now pass it back over to Jason to talk about our outlook and new forecast. Operator00:10:47Thanks, Al. In connection with our earnings release yesterday evening, we were pleased to publish a new 3 year commercial forecast for 2023 through 2025. As we previously communicated, during the Q1, the federal government announced its intention to reduce the maximum allowable to an annual percentage rate of 35%. While this change will unfortunately reduce access to credit, which the Canadian Lenders Association estimates could affect as many as 4,700,000 Canadians, we believe it will benefit GoEZ and those with scale in the long term. Organizations with less scale, higher credit losses and higher funding costs will inevitably find it very difficult to compete within a lower rate environment. Operator00:11:29Moreover, it will prove to be incredibly challenging for new entrants, ultimately raising the barrier to entry. The net result is expected to lead to a greater share of market strategy has been to reduce the overall weighted average interest rate charge to our customers over time, whether as a result of gradually lowering the price of credit as a reward for on time payments For qualifying a customer for a lower priced loan product, the weighted average interest rate charge to our borrowers has reduced from 45% 5 years ago to 30% today. At the core of our strategy has been the long term benefits of reducing pricing for consumers, which in turn provides them access to larger loans, Longer terms, lowers credit risk and extends the life of our customer relationships. As a result, only 36% of our loan portfolio is currently priced above In response, we are deploying a suite of business initiatives designed to mitigate the impact from the reduced maximum allowable rate that we can continue to serve as many non prime Canadians as possible and deliver comparable results to our previous plan. These include adjusting pricing, seeking ways to accelerate growth and productivity initiatives to increase operating efficiency, all of which are possible in a less competitive environment. Operator00:13:02In the month of April, for example, we were able to increase the average APR on consumer loans Price below 35% by approximately 200 basis points. Together, we are confident we will continue to grow annual earnings to record levels and be better off in the future. In our new commercial forecast, we have incorporated the effect of the new lower maximum allowable rate under the assumption that does not take us back prior to the end of this year. Though the date remains unknown, we think this is a very reasonable assumption. We remain confident we can scale the loan portfolio to approximately $5,000,000,000 in 2025. Operator00:13:39Total portfolio yields will moderate slightly reducing by approximately 50 basis points in 2024 and 100 basis points in 2025 when compared to our prior forecast. With a slightly larger loan portfolio being anticipated, revenues remain similar to the last forecast despite the declining yield. In addition, we have now reduced our loan loss expectations for 2023, reducing to 8% to 10% for the full year. Then in 2025, we expect losses to further improve to a range of 7.5% to 9.5%. We also continue to benefit from scale and operating leverage. Operator00:14:17Despite declining risk adjusted margins, we anticipate the operating margin to gradually expand by approximately 100 basis points each year, while also producing a return on equity above 21%. With a total non prime consumer credit market of nearly $200,000,000,000 we remain at the early stages of our growth journey in Canada. Despite the macroeconomic conditions and pending legislative changes, we remain confident in our ability to thrive during this period. As we have proven during cycles before, our business model and our customers are highly resilient and we have a team capable of navigating through adversity. To achieve this forecast, we will continue to execute on the same four pillar strategy that has driven our business priorities since 2017, including building a wide range of products that meet all the credit needs of our customers, expanding our channel network to make it easier to find and access us, expanding our geographic reach across Canada and helping our customers improve their financial health. Operator00:15:182023 is already off to a great start. During the upcoming Q2, we expect the loan portfolio to grow between $175,000,000 $200,000,000 We expect the total yield generated on the consumer loan portfolio to remain flat at between 34.75% 35.75% in the quarter. We also continue to expect stable credit performance with an annualized net charge off rate of between 8.75% and 9.75% in the quarter. In closing, I want to thank the entire team for their unwavering commitment to our vision. The 2,400 team members across GoEZ are smart, hungry and humble. Operator00:15:55They care deeply about providing an exceptional experience for our customers and improving their financial health. They work tirelessly to make our organization successful and to ensure the 8,500,000 non prime Canadians have access to a trusted and reliable source of credit to finance their life. Together, we are on a mission to be the largest and best performing non prime consumer lender in Canada. We are truly just getting started. With those comments complete, we'll now open the call for questions. Speaker 100:16:24Thank you very much. At this time, we'll conduct a question and answer session. Our first question this morning comes from Etienne Ricard with BMO Capital Markets. Etienne, your line is open. Please go ahead. Speaker 200:17:01Thank you and good morning. Good morning, Jeff. So on the 35% rate cap, I'd like to get your thoughts on the longer term implications of this change for the industry. So for loans currently priced above 35%, Clearly pricing is brought down, but expected credit losses should not change. So please correct me if I'm wrong, but If the industry wants to maintain its historical return on equity profile, there are essentially 2 options. Speaker 200:17:33The first is Stop underwriting loans that do not meet return thresholds and as a result maybe lose some customers. Or the second option is to reprice all of the non prime loans, including those below 35%, but maybe at the risk of losing market share to competitors. So how do you anticipate the industry will adjust to this new environment and balance Those two dynamics I just mentioned. Operator00:18:05Yes. So it's a good question. So I think, first of all, I would say that in order to accommodate and adapt to the lower rate cap environment, it's Much easier done and perhaps only possible for those companies that have meaningful scale. Because If your cost of capital is in double digits like where many new entrants are or where we were when we began lending And your loss ratios are in double digits. Again, also where many new entrants, particularly in unsecured lending are and also where we were at our beginning, It makes it very difficult to operate and make a sufficient return. Operator00:18:47Those companies like GoEZ with scale that have single digit cost of capital and single digit OpEx ratios relative to receivables can manage through and through the ongoing improvements in operating leverage begin to absorb the compression in the risk adjusted margin and still grow Earnings got an attractive ROE level, which for us as we noted is 21% plus. The net effect of all of that is that we do believe It will reduce competition in the marketplace and there will likely be fewer number of companies that will operate and there will likely be a higher barrier to entry that reduces the number of new entrants and it will shift the market closer toward where many other industries in Canada are, which is most of the business concentrated in the hands of a smaller number or a fewer number of companies. And so the result of that is while the maximum allowance rate then reduces, to your point, it does expose the industry to Pricing increases on the remaining subset of borrowers that are priced below because the lending industry like the insurance industry, for example, is one in which A price charge to the pool of individuals needs to cover the associated credit losses and the cost of running the operations. Operator00:20:06So I think where the industry heads in working toward accommodating this change is frankly similar to where many other industries That are highly regulated in Canada are as well. Speaker 200:20:21Understood. On operating leverage, you've kept your forecasts for 100 basis points of margin expansion annually. How do you think about the pace of operating expense growth over the remainder of 2023 as you work through the rate cap change? Operator00:20:46So we are anticipating A continued gradual improvement in our efficiency ratio. You should expect to see that efficiency ratio and those OpEx expenses proportionate to revenue gradually decline. Obviously, the OpEx dollars will continue to gradually rise in accordance with funding our growing operation, but the Expense ratio will continue to slightly improve. Part of the reason for that is that the categories of lending that we have to Moderate due to the rate cap are the categories of lending that are typically higher yielding, higher loss, but also Higher OpEx ratio categories and the remaining business that then will be grown more quickly to replace some of that velocity will come from categories where you have lower OpEx ratios. And that's why we are able to still sustain similar levels of operating margin is because although your risk adjusted margin compresses, it's shifting business into categories that also have lower OpEx ratios and therefore can still sustain similar levels of operating margins. Operator00:21:58So you should expect a continually gradually declining efficiency ratio and gradually improving operating margins from both the Shiftin business and the general benefits of growth and scale. Speaker 200:22:12Thank you very much. Speaker 100:22:17Standby for our next question. And our next question comes from the line of Gary Ho with Desjardins Capital Markets. Gary, your line is open. Please go ahead. Speaker 400:22:36Great. Thanks. Good morning. Just, Jason, just going back to your comments in April that you've raised Some of the products with APR below 35 by 200 basis points. So when you increase those, what did you see in the corresponding Decline in, I guess, in terms of application to loans funded basis and any other color that you can provide on that? Operator00:23:02Yes. So very minimal impact on application volume or origination volume. Like, look, we always said that there was some level of price elasticity in this market, But it's not an extreme level. It's not as though small pricing adjustments translate into meaningful velocity impact. There always is for every category, for every credit segment, a point at which the pricing shifts start to produce unproductive levels of velocity reduction, but there is room before that inflection point for us. Operator00:23:48And because the competitive environment is already coping with Higher cost of capital due to rising interest rates, higher OpEx due to inflation And now layered on this regulatory matter, it already has made gradually over the last year The price in the market of most loans have to go up to accommodate the higher funding costs and has already resulted in Less competitive tension because those companies that don't have enough margin have had to scale back on marketing dollars and origination velocity. Some are even struggling just to get the appropriate amount of debt capital. So that creates the capacity over time for us to be able to do some of that repricing and manage to a limited impact. So it's like any optimization exercise that we've always done, Which is you're trying to find the right balance between velocity, yield and credit risk and figure out where is The ultimate sort of combination of those data points and that's the journey we've been on. And we've got a lot of great data on the relationship between price and velocity at each customer segment level. Operator00:25:08So it's not as though our confidence in the pricing opportunities is riddled with guesses and assumptions. We are leaning on historical experience and data over the last 6 years where we've run a significant number of trials and tests to figure out what is that price and elasticity relationship in each product and each credit segment. So we know kind of where we can kind of toggle and adjust and find that right middle ground. April was really an opportunity for us to following the change in the announcement to make some changes to really further prove out Validate that historical history and then to be able to also share that data point so that it could help build confidence in the types of Aesthetic tools that we have available. Speaker 400:26:03Okay, great. Thanks for that. And then my next question, I think in prior discussions, you mentioned they target ROA To meet your 22% ROE, I guess in the set of new 3 year outlook, can you remind me what your target ROE has Change too just in terms of the new business that you'll be thinking about putting on? Operator00:26:23Yes. So, if you just use the simple math, if we fund the business With 30% equity and 70% debt. The very floor would mean you need after tax ROAs of at least 6%. So that's sort of the floor or the minimum hurdle rate for anything we do is can it confidently deliver greater than 6% after tax ROAs because receivables make up the majority of our assets. If you were measuring a return on average receivables, you would look for a number a little higher than that 6.5% or 7% to account for that net income against your asset base Would be a slightly lower ROA number. Operator00:27:05But we're building the whole business on a basis that we need to deliver for each product, each business initiative, each investment ROE is above 20%. And that means for those investments, we need to deliver after tax ROAs in that 6% to 7% level, and everything is built on the basis that that becomes the minimum hurdle rate. There are inherent products that are generate higher returns than others. So you still want to prioritize and allocate capital ideally into the categories where you generate the highest ROAs, but you're of course trying to balance a diversified business where you're looking to get incremental growth from multiple categories. So you kind of do that in tandem, but there is a minimum hurdle we use for all of our measurement of profitability at a 20% plus ROE, which will get you to a minimum after tax ROE of 6% to 7%. Operator00:28:01So does Speaker 400:28:01that 6% to 7%, did that Change with the new 3 year outlook given that the lower ROE that you're targeting? Operator00:28:10Not really. I mean, Only on the margin, like it might move the ROA or the return on average receivables marginally, because The categories that you're reducing, such as the higher APR unsecured loans do have slightly higher ROAs than say the secured lending products that are going to make up and shift and do some of the heavy lifting, but it's marginal. Like it you saw our ROE guidance went from 2022 to 2021. So that's the kind of marginal nature that we're talking about. That would be And now at the ROA level, it would be an even smaller degree of change. Operator00:28:49So yes, it's a small degree, but nothing that changes the fundamental economics of the business. Speaker 400:28:54Okay. And if I can sneak one more in, just numbers question. Just in terms of the corporate segment, the other operating expense of 24,000,000 If I remember correctly, that line used to be like $15,000,000 to $18,000,000 last few quarters. Was there some one time in there that would have skewed that higher? And then how should we think about that on a run rate looking out? Speaker 200:29:16Yes. Hey, Gary, it's Hal here. There's definitely some one time implications in those numbers. Particularly, we had a one time termination fee on contract that we had previously cited, that was roughly $1,000,000 pretax. We also had some one time adjustments to our short term incentive plan That materialized and crystallized in Q1, in addition to based on the performance today, higher than expected incentive costs in the Q1. Speaker 200:29:56So you should see as you look at balance of the year certainly going into Q2 More of a normalization of that run rate cost on our corporate expense lines. And as Jason had alluded to previously, with the continued growth In the overall book, we should continue to drive efficiencies on a marginal basis. Operator00:30:18So Gary, if you factor those one time costs and think about that corporate bucket on a go forward basis, it's probably more on the 2021 loan versus the 24 in the past some of these one time items in there. In the $20,000,000 to Speaker 400:30:3521,000,000 Range? Yes. Okay. Got it. Thanks very much. Speaker 100:30:47Stand by for our next question. And our next question comes from Jeff Fenwick with Cormark Securities. Jeff, your line is open. Please go ahead. Speaker 300:31:04Hi, there. Good morning, everyone. Speaker 400:31:08Jason, I just want Speaker 300:31:09to talk about Product mix a little bit. We've seen the balance of secured loans going higher in terms of total of the portfolio. And maybe just discuss a little bit your thinking on mix Going forward and what that balance will be. Obviously, unsecured rolls off a little more quickly and allows you to course adjust a bit on your underwriting as a result, but the longer or sort of the secured tend to be a little longer duration, which obviously helpful for building that loan book. How do you think balancing sort of across those broad categories going forward? Operator00:31:42Yes. I think we had previously said that in our 3 year outlook that that secured bucket would rise from the 40% to more like 50% as you get to the outer period of that 3 year cycle. I think that this Regulatory shift may mean that that number moves up a little bit. The unsecured proportion may come down a little and secured may go up a little. I don't think it's going to be material. Operator00:32:12We're not talking about it down going from 50 to 70, maybe it goes up from 50 to 55 or something along those kinds of line. And that's because as we look at the product mix even in the lower rate environment, a very healthy proportion It's still going to come from unsecured lending. It's likely it continues to be still our largest single product category in our business. One of the reasons for that is that when you think about the fact that you would inevitably need to Cease lending to a certain subset of borrowers, presumably on the basis that the maximum allowable rate you can charge has been reduced. Keep in mind that because we've done 5 sequential quarterly credit tightening adjustments, many of the borrowers who were at the highest Risk level within our portfolio, those high risk customers on the margin that would have been the ones in our regulatory change on rate Would have had to have been adjusted for. Operator00:33:11We've already adjusted for different reasons because we were productively managing the portfolio to prepare for Economic headwinds. So therefore, for us, the remaining number of customers that we now will need to reject and replace with, Say the secured loan category, we believe is minimal. Again, only because of scale and operating leverage in a business like ours that We think the balance of the industry is probably more proportionally affected. But in our case, that we've already made some credit tightening that removed that customer subset and so you can expect to take a slightly higher level of secured lending volume but not a dramatic shift. Speaker 300:33:54Okay, thanks. That's helpful commentary. And then I wanted to just talk a little bit about operating leverage. I mean, one of the Key indicators, I guess, I watched is the average loan book per store and that continues to decline pretty nicely for you. It's over $5,000,000 now. Speaker 300:34:08Can you just give us a sense of what the Sure. Stores sort of average loan balance would look like? Operator00:34:15Yes. So, we continue to believe that Those branches at maturity have average loan books around $10,000,000 That would be consistent with where Our largest industry competitor would be. That would be consistent with where Wells Fargo, HSBC Finance Financial were prior to the 2,009 exit from the market. And we see Well over a dozen locations, well in excess of that $10,000,000 level in our portfolio of branches already, some as high as over $15,000,000 in loan book per branch. So that is just For us, the ongoing natural maturity cycle that just takes years to gradually accumulate. Operator00:35:10Keep in mind, we of course now have a lot of business coming from other product verticals and channels that fall inside the branch network, but that branch network will still continue to grow and mature. And Over the long term, still believe that average branch can double. Speaker 300:35:25Great. And then maybe just one On the funding side of the equation, obviously, good to see Sun Life added into the mix there for you. I do get some questions about your U. S. Notes. Speaker 300:35:35You do have One of the more mature next year. Just remind us maybe what your options are on that front and how you might think approaching that just given there's obviously a lot of volatility in those markets right now? Speaker 200:35:47Yes. It's Hal here. So certainly as we look at that facility, We'll continue to monitor the market and would likely not wait until Q4 of next year to restructure and call those notes. So we'll likely be calling those tail end of this year or early into next year, and we'll continue to monitor the environment in that respect. Operator00:36:18I think Jeff, we'll Yes, sorry, go ahead. Just to add to that, we'll sort of be in a spot where come this November, as Hal said, There's no longer a premium to call them, which means that come this November, we have the benefit of a full 12 months to decide when is the right time to go to market. And that means that conditions are well, market's receptive, we can choose to exercise early or if we feel it makes sense to wait, we can. We've been following the market closely, Conversing with investors that are our previous high yield investors in our portfolio, talking to banks, everybody feels very good that there is a Market there for GoEZ to confidently make that refinance that note. And we'll look at things like should we break it into 2 Separate notes with different maturity levels, should we upsize or increase the note? Operator00:37:13Those are all the kinds of considerations that we'll be thinking about when the time comes. But As Hal said, we'll start to really turn our attention to the right strategy as we get later into this year and think about when the right time is I Speaker 200:37:25think maybe just to bolt on there, Jeff. As we continue to have strength and support from our bank syndicate partners in the broader Debt markets, I think that we've got options out there, I think, which is a great position to be in in that respect. So we'll continue to monitor the space, but certainly we're not Yes. Don't have to make decisions without taking that into consideration more broadly. Speaker 300:38:00Okay, great. Thanks for that. I'll Speaker 100:38:15And our next question standby. Our next question comes from Marcel MacLean with TD Securities. Marcel, your line is open. Please go ahead. Speaker 500:38:29Okay. Good morning. I just have one more question Around the regulatory change, so now that we know it is going to apply to only prospective loans For the book that's, I guess, call it being grandfathered in, it sounds probably not the right term, but you know what I mean. Where you expect that to naturally roll through, So the upfront impact won't be that material. But In terms of prepayments, could some of these borrowers that currently fall above that rate cap potentially find a loan from another lender and come and prepay their GoEZ loan really accelerating that runoff of The book above is 35% or is that not the case, there's penalties and things like that around that? Operator00:39:25No. So that scenario is certainly possible. We in our model have been very conservative With our expectation as to how long the runoff of that portfolio and those consumers shift to 35% is. So If that were to occur, we don't think it will in a meaningful way. But if it were to occur, we've got Plenty of room for that to happen without affecting our portfolio assumptions. Operator00:39:57And so, we just don't think that it's likely to occur on mass that The consumers who borrowed today above 35 will all of a sudden post the rate cap have this Plus, we're of choices to go borrow at lower rates. I think there is again a small number of companies that have scale that we'll be able to offer some or the majority of those borrowers rates that loans at lower rates. But I think the choice set will be more limited. And they may not qualify for a sufficiently large enough loan. One of the things that we and other lenders are likely to do is In response to lending those customers at a lower APR, it has to limit the loan size. Operator00:40:43And so there may not be the capacity for them to go get a loan large enough to consolidate That prior loan as well. So, it is possible and it will happen in some instances, but we don't think it will be The kind of thing where you'll have all these borrowers rushing to refinance because they just won't qualify for the full size loan that they need. And in our underlying Forecast, we've been quite conservative with the timeframe that that book runs off. So if we do see that activity in a more prevalent way, That's more than accounted for in our portfolio runoff assumptions. Speaker 500:41:19Okay, understood. And then just Curious on the proportion that's above that right now, you said there's still around a 36% level, but You are taking steps to minimize the impact whenever the effective date is. Just curious if you could put any numbers around that. What proportion do you think it will be if for example, if the effective date is beginning of next year or Any time period that you're assuming here. Operator00:41:54So maybe just so the way to think about it is right now it's business as usual in the sense that the consumers that who are appropriately priced Within today's current rate cap are being priced consistently with past practice. The yield or the average rate on those customers does continue to gradually decline because that is and was our strategy all along. It was always the right strategy for the business. And so really all we're doing from a pricing perspective is, as noted earlier, is trying to test and understand where there is pricing opportunity on loans below 35, which is the exact response any lender including a major bank would do in this type of environment and with these types of constraints. So there is no material shift in Speaker 200:42:52the business or Operator00:42:53in its pricing. It's a case of Business as usual until the rate cap takes effect, gradually pricing up the below 35 population as a way to offset Some of the price reductions that will be experienced in the future when there's a new lower rate cap so that we can sufficiently qualify as many customers as possible and generate appropriate and necessary levels of return. And then our model or our forecast assumes when that date happens, There will be a gradual decline in the portfolio of customers priced above that level. And if and when we choose, We will approve and extend them additional credit at the lower price level in due course. And so like and those are all What we believe are quite conservative assumptions and reasonable assumptions and most of them build off historical data In terms of how the customer responds and reacts. Speaker 500:43:49Okay, got it. If I could sneak in one follow-up to Jeff's Question earlier where you alluded to that split of secured versus unsecured maybe moving up slightly, but not materially, maybe something like 55 So within 3 years that should pretty much have these Loans that are priced above this rate cap rolled off and you'll be fully in the new environment or pretty close to it. So just looking out 5 or 10 years. You mentioned earlier about optimizing the business. Is 55% secured roughly optimized? Speaker 500:44:28Or is that a number that would continue to trend up Really thinking longer term here, like 5 or 10 years? Operator00:44:36I think it could still trend up a little bit from there, but I don't think it's I don't think from that level you're going much more. Maybe I could see it getting to like 60% of the business, But I don't think you get much far beyond that. If you take a look at, for example, OneMain in the U. S. Market, who would be a much larger, more mature Business that is similar to ours in many respects. Operator00:45:00Their secured book is around 50% to 60%. So, and they have a $20,000,000,000 portfolio. So unsecured lending will still be One of the most popular products and a product that people need and rely on and turn to. Although categories like home equity, powersports and automotive will still be meaningful contributors of growth, rising the proportion of secured, You've also got, as mentioned earlier, new verticals in their early stage of development like retail point of sale and healthcare point of sale. Those are unsecured categories. Operator00:45:41So if they perform well, that will continue to keep the portfolio rebalanced. So Yes. So I think if the old world was secured right from 40 to 50, maybe now it goes to 55. And over the longer term, That continues to creep up slowly, but I would anticipate if you're talking 10 years out, a sixty-forty type Secured and unsecured book would not be out of the realm, give or take. Speaker 500:46:09Okay, perfect. Understood. Thanks very much Operator00:46:11for your responses. Speaker 100:46:17And that concludes our Q and A. I would like to now turn it back to the company for closing remarks. Operator00:46:25Great. Well, thank you everyone for taking the time to join the call this morning. We appreciate it. We look forward to updating you at our next quarter after we close out Q2. Have a fantastic rest of your day. Operator00:46:35Thank you. Speaker 100:46:37Thank you for your participation in today's conference. This does conclude our program. You may now disconnect.Read morePowered by Conference Call Audio Live Call not available Earnings Conference Callgoeasy Q1 202300:00 / 00:00Speed:1x1.25x1.5x2x Earnings DocumentsSlide DeckInterim report goeasy Earnings Headlinesgoeasy (TSE:GSY) Price Target Lowered to C$210.00 at CormarkApril 26 at 1:13 AM | americanbankingnews.comDesjardins Issues Negative Estimate for goeasy EarningsApril 25 at 1:21 AM | americanbankingnews.com2025 could be "worse than the dot-com bust", says man who predicted 2008 banking crisisWhat's coming next to the U.S. market could be worse than anything we've ever seen before – worse than the dot-com bust, worse than the COVID crash, and even worse than the Great Depression. What's coming, he says, could soon crash the market by 50% or more – and keep it down for 10, 20, or even 30 years. April 26, 2025 | Stansberry Research (Ad)Jefferies Financial Group Lowers goeasy (TSE:GSY) Price Target to C$182.00April 22, 2025 | americanbankingnews.comgoeasy Announces Tender Offer ExpirationOctober 31, 2024 | markets.businessinsider.comgoeasy Ltd. to Announce Q3 2024 ResultsOctober 24, 2024 | markets.businessinsider.comSee More goeasy Headlines Get Earnings Announcements in your inboxWant to stay updated on the latest earnings announcements and upcoming reports for companies like goeasy? Sign up for Earnings360's daily newsletter to receive timely earnings updates on goeasy and other key companies, straight to your email. Email Address About goeasygoeasy (TSE:GSY) provides non-prime leasing and lending services under the easyhome, easyfinancial, and LendCare brands to consumers in Canada. The company operates through two segments, Easyfinancial and Easyhome. It offers unsecured and secured installment loans; home equity secured instalment loans and automotive vehicle financing; and loans to finance the purchase of retail goods, powersports and recreational vehicles, home improvement projects, and healthcare related products and services. The companyleases household furniture, appliances, electronics, and unsecured lending products to retail consumers. The company was formerly known as easyhome Ltd. and changed its name to goeasy Ltd. in September 2015. goeasy Ltd. was incorporated in 1990 and is headquartered in Mississauga, Canada.View goeasy ProfileRead more More Earnings Resources from MarketBeat Earnings Tools Today's Earnings Tomorrow's Earnings Next Week's Earnings Upcoming Earnings Calls Earnings Newsletter Earnings Call Transcripts Earnings Beats & Misses Corporate Guidance Earnings Screener Earnings By Country U.S. Earnings Reports Canadian Earnings Reports U.K. Earnings Reports Latest Articles Markets Think Robinhood Earnings Could Send the Stock UpIs the Floor in for Lam Research After Bullish Earnings?Market Anticipation Builds: Joby Stock Climbs Ahead of EarningsIs Intuitive Surgical a Buy After Volatile Reaction to Earnings?Seismic Shift at Intel: Massive Layoffs Precede Crucial EarningsRocket Lab Lands New Contract, Builds Momentum Ahead of EarningsAmazon's Earnings Could Fuel a Rapid Breakout Upcoming Earnings Cadence Design Systems (4/28/2025)Welltower (4/28/2025)Waste Management (4/28/2025)AstraZeneca (4/29/2025)Mondelez International (4/29/2025)PayPal (4/29/2025)Starbucks (4/29/2025)DoorDash (4/29/2025)Honeywell International (4/29/2025)Regeneron Pharmaceuticals (4/29/2025) Get 30 Days of MarketBeat All Access for Free Sign up for MarketBeat All Access to gain access to MarketBeat's full suite of research tools. 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There are 6 speakers on the call. Operator00:00:00Morning and Speaker 100:00:00thank you for standing by. Welcome to GoEZ's First Quarter 2023 Financial Results. At this time, all participants are in a listen only mode. After the speakers' presentation, there will be a question and answer As a reminder, today's conference is being recorded. I would now like to hand the conference over to your host today, Farhan Ali Khan. Speaker 100:00:36Please go ahead. Operator00:00:39Thank you, operator, and good morning, everyone. Speaker 200:00:42My name is Farhan Ali Khan, the company's Senior Vice President and Chief Corporate Development Officer, Thank you for joining us to discuss GoEZ Limited's results for the Q1 ended March 31, 2023. The news release, which was issued yesterday after the close of market, is available on GlobeNewswire and on the Goeasy website. Today, Jason Mullins, Goeasy's President and CEO, will review the results for the Q1 and provide an outlook for the business. Hal Khoury, company's Chief Financial Officer will also provide an overview of our capital and liquidity position and Jason Appel, the company's Chief Risk Officer is also on the call. After the prepared remarks, we will then open the lines for questions from investors. Speaker 200:01:23Before we begin, I remind you that this conference call is open to all investors and is being webcast through the company's investor website and supplemented by a quarterly earnings presentation. For those dialing in directly by phone, The presentation can also be found directly on our Investors site. All shareholders, analysts and portfolio managers are welcome to ask questions over the phone Business media are welcome to listen to this call and to use management's comments in response to questions and any coverage. However, we would ask that they Today's discussion may contain forward looking statements. I'm not going to read the full statements, but will direct you to the caution regarding forward looking statements included in the MD and A. Speaker 200:02:12I will now turn the call over to Jason Mollins. Operator00:02:15Thanks, Barranz. Good morning, everyone, and thank you for joining the call today. 2023 is off to a great start, driven by record 1st quarter loan growth, stable credit performance and record earnings. In the Q1, we received a record number of applications for credit at 435,000 up 31% year over year. General consumer demand remains healthy and the broader macroeconomic conditions continue to favor those with scale. Operator00:02:44The elevated level of applications led to originations in the quarter of $616,000,000 up 29% over the Q1 of 2022. Organic loan growth was a record for the Q1 of any year at $196,000,000 an increase of 58% over the same period last year. At quarter end, our portfolio finished at $2,990,000,000 up 39% from the prior year. Growth in the quarter was driven by strong new customer acquisition with 67% of the credit advanced in the quarter being issued to new borrowers, the highest level in over 5 years. Net customer growth was also up 26% year over year with our core unsecured loan product continuing to produce the greatest share of lending volume in the quarter. Operator00:03:30We also continue to expand our automotive financing program with 250 new dealerships added to our network, helping drive originations in this product up 129% year over year. Home equity lending continued to remain strong with originations up 35% year over year Endpoint of sale financing continues to scale with originations up 36% year over year led by powersports. We are also producing great traction in earlier stage verticals such as retail and healthcare, which combined produced originations at nearly 3 times their levels from the Q1 last year. We also remained committed to our strategy to reduce the overall weighted average interest rate charge to our customers, which declined to 30.2 7% at the end of the Q1 last year. Combined with ancillary revenue sources, the total portfolio yield finished within our forecasted range at 35.6%. Operator00:04:27Total revenue in the quarter was a record $287,000,000 up 24% over the same period in 2022. We continue to experience high credit quality loan originations at attractive risk levels. The credit scores on new originations remain above 600, while the loan to value ratios on our home equity lending program run below 67% inclusive of our loan and the proportion of our portfolio now secured by hard assets exceeds 40%, up from 34% 1 year ago. We have been monitoring vintage level delinquency and loss rate trends very closely and they continue to perform in line with expectations. The tight labor market has continued to keep unemployment at record low levels, providing job and income stability for our customers. Operator00:05:14The combination of proactive credit enhancements, the higher quality loan originations, overall shift in our product mix towards secure loans and improved operational execution has contributed to strong credit performance and helped to shelter our portfolio against weakness in the economic environment. The annualized net charge off rate in the quarter declined from the 4th quarter to 8.9% consistent with last year. Our loan loss provision rate also reduced to 7.48% compared to 7.62% in the Q4 of 2022, reflecting the improved portfolio mix and loss rate performance. Our initiatives to improve efficiency and increase productivity to produce operating leverage continue to render results. During the quarter, our efficiency ratio, specifically operating expenses as a percentage of revenue, declined to 33.1%, an improvement of over 250 basis points from 35.7% in the Q1 of the prior year. Operator00:06:14We believe that we can concurrently continue to invest in the critical components of our business platform and our culture, while also driving cost efficiencies in the future. After adjusting for the non recurring items, we reported record adjusted operating income of $106,400,000 an increase of 23.7 percent over the $86,000,000 in Speaker 300:06:35the Q1 of Operator00:06:352022. Adjusted operating margin for the Q1 was 37.1 percent, flat to the prior year despite the meaningful increase in loan loss provisions related to much higher loan book growth. During the quarter, we also recognized net investment income of $2,000,000 due to unrealized fair value changes in our strategic minority investments related to increases in Affirm Holdings and BRUTE Financial, partially offset by a decrease in the value of our Canada Drives investment that has now been marked down to the appropriate level. After adjusting for these non recurring and unusual items on an after tax basis, Adjusted net income for the quarter was a record $52,900,000 up 15.6% from the same period of 2022 And adjusted diluted earnings per share was $3.10 up 14% from $2.72 in the Q1 of 2022. As highlighted earlier, we experienced another quarter of accelerated organic growth at $196,000,000 or $72,000,000 above the same quarter last year. Operator00:07:38As such, we incurred an additional loan loss provision expense related to the growth in our receivables. At a provision rate of 7.48%, The additional $72,000,000 in growth year over year resulted in approximately $0.23 of incremental provision expense on an after tax per share basis. However, as we have clarified before, the incremental growth is highly accretive to the long term earnings of the business. With that, I'll now pass it over to Hal to That's our balance sheet and capital position before providing some comments on our outlook. Speaker 200:08:09Thanks, Jason. During the Q1, we continue to make enhancements to our balance sheet to ensure we have the capital available to fund our growth plans at the lowest cost possible. During the quarter, we exercised the accordion feature of our Senior secured revolving credit facility, increasing the size of the facility from $270,000,000 to 370,000,000 while holding pricing at clients plus 75 basis points or bankers acceptance plus 2.25. This increase further signifies Confidence from our syndicate of banks that we continue to grow profitably and manage credit performance through a macroeconomic cycle. In May, we also increased our securitization facility structured by SLC Management, the institutional asset management business of Sun Life Financial Inc. Speaker 200:08:57$150,000,000 The facility will incur interest on advances payable at the rate of interpolated Government of Canada yield plus an initial spread of 3 10 basis points. The interpolated rate is determined using the remaining maturity of each loan sold into the facility and the rate remains fixed for the life of the loan. The securitization facility complements the company's existing $1,600,000,000 revolving securitization warehouse facilities and will be used for funding growth of the consumer loan portfolio. While we continue to implement interest rate swaps on draws taken on our securitization facilities, Incremental draws bear a higher rate of interest today than in the recent past. As such, at quarter end, our weighted average cost of borrowing was 5.4%, while the fully drawn weighted average cost of borrowing was 5.7%. Speaker 200:09:48Free cash flow from operations before the net gross on the loan portfolio in the quarter $82,100,000 up 106 percent from $39,900,000 in the Q1 of 2022, showcasing the growing capacity of the business to generate strong cash flows. Based on the cash at hand at the end of the quarter and the borrowing capacity Under our existing revolving credit facilities, we had approximately $917,000,000 in total debt capacity as of March 31, 2023. With an exciting growth plan in front of us, we remain focused on continuing to diversify our sources of funding and strengthening the partnerships with our bank partners. As such, we remain confident that the capacity available under our existing funding facilities combined with our ability to raise additional debt financing is sufficient to fund our exciting updated growth forecast. I'll now pass it back over to Jason to talk about our outlook and new forecast. Operator00:10:47Thanks, Al. In connection with our earnings release yesterday evening, we were pleased to publish a new 3 year commercial forecast for 2023 through 2025. As we previously communicated, during the Q1, the federal government announced its intention to reduce the maximum allowable to an annual percentage rate of 35%. While this change will unfortunately reduce access to credit, which the Canadian Lenders Association estimates could affect as many as 4,700,000 Canadians, we believe it will benefit GoEZ and those with scale in the long term. Organizations with less scale, higher credit losses and higher funding costs will inevitably find it very difficult to compete within a lower rate environment. Operator00:11:29Moreover, it will prove to be incredibly challenging for new entrants, ultimately raising the barrier to entry. The net result is expected to lead to a greater share of market strategy has been to reduce the overall weighted average interest rate charge to our customers over time, whether as a result of gradually lowering the price of credit as a reward for on time payments For qualifying a customer for a lower priced loan product, the weighted average interest rate charge to our borrowers has reduced from 45% 5 years ago to 30% today. At the core of our strategy has been the long term benefits of reducing pricing for consumers, which in turn provides them access to larger loans, Longer terms, lowers credit risk and extends the life of our customer relationships. As a result, only 36% of our loan portfolio is currently priced above In response, we are deploying a suite of business initiatives designed to mitigate the impact from the reduced maximum allowable rate that we can continue to serve as many non prime Canadians as possible and deliver comparable results to our previous plan. These include adjusting pricing, seeking ways to accelerate growth and productivity initiatives to increase operating efficiency, all of which are possible in a less competitive environment. Operator00:13:02In the month of April, for example, we were able to increase the average APR on consumer loans Price below 35% by approximately 200 basis points. Together, we are confident we will continue to grow annual earnings to record levels and be better off in the future. In our new commercial forecast, we have incorporated the effect of the new lower maximum allowable rate under the assumption that does not take us back prior to the end of this year. Though the date remains unknown, we think this is a very reasonable assumption. We remain confident we can scale the loan portfolio to approximately $5,000,000,000 in 2025. Operator00:13:39Total portfolio yields will moderate slightly reducing by approximately 50 basis points in 2024 and 100 basis points in 2025 when compared to our prior forecast. With a slightly larger loan portfolio being anticipated, revenues remain similar to the last forecast despite the declining yield. In addition, we have now reduced our loan loss expectations for 2023, reducing to 8% to 10% for the full year. Then in 2025, we expect losses to further improve to a range of 7.5% to 9.5%. We also continue to benefit from scale and operating leverage. Operator00:14:17Despite declining risk adjusted margins, we anticipate the operating margin to gradually expand by approximately 100 basis points each year, while also producing a return on equity above 21%. With a total non prime consumer credit market of nearly $200,000,000,000 we remain at the early stages of our growth journey in Canada. Despite the macroeconomic conditions and pending legislative changes, we remain confident in our ability to thrive during this period. As we have proven during cycles before, our business model and our customers are highly resilient and we have a team capable of navigating through adversity. To achieve this forecast, we will continue to execute on the same four pillar strategy that has driven our business priorities since 2017, including building a wide range of products that meet all the credit needs of our customers, expanding our channel network to make it easier to find and access us, expanding our geographic reach across Canada and helping our customers improve their financial health. Operator00:15:182023 is already off to a great start. During the upcoming Q2, we expect the loan portfolio to grow between $175,000,000 $200,000,000 We expect the total yield generated on the consumer loan portfolio to remain flat at between 34.75% 35.75% in the quarter. We also continue to expect stable credit performance with an annualized net charge off rate of between 8.75% and 9.75% in the quarter. In closing, I want to thank the entire team for their unwavering commitment to our vision. The 2,400 team members across GoEZ are smart, hungry and humble. Operator00:15:55They care deeply about providing an exceptional experience for our customers and improving their financial health. They work tirelessly to make our organization successful and to ensure the 8,500,000 non prime Canadians have access to a trusted and reliable source of credit to finance their life. Together, we are on a mission to be the largest and best performing non prime consumer lender in Canada. We are truly just getting started. With those comments complete, we'll now open the call for questions. Speaker 100:16:24Thank you very much. At this time, we'll conduct a question and answer session. Our first question this morning comes from Etienne Ricard with BMO Capital Markets. Etienne, your line is open. Please go ahead. Speaker 200:17:01Thank you and good morning. Good morning, Jeff. So on the 35% rate cap, I'd like to get your thoughts on the longer term implications of this change for the industry. So for loans currently priced above 35%, Clearly pricing is brought down, but expected credit losses should not change. So please correct me if I'm wrong, but If the industry wants to maintain its historical return on equity profile, there are essentially 2 options. Speaker 200:17:33The first is Stop underwriting loans that do not meet return thresholds and as a result maybe lose some customers. Or the second option is to reprice all of the non prime loans, including those below 35%, but maybe at the risk of losing market share to competitors. So how do you anticipate the industry will adjust to this new environment and balance Those two dynamics I just mentioned. Operator00:18:05Yes. So it's a good question. So I think, first of all, I would say that in order to accommodate and adapt to the lower rate cap environment, it's Much easier done and perhaps only possible for those companies that have meaningful scale. Because If your cost of capital is in double digits like where many new entrants are or where we were when we began lending And your loss ratios are in double digits. Again, also where many new entrants, particularly in unsecured lending are and also where we were at our beginning, It makes it very difficult to operate and make a sufficient return. Operator00:18:47Those companies like GoEZ with scale that have single digit cost of capital and single digit OpEx ratios relative to receivables can manage through and through the ongoing improvements in operating leverage begin to absorb the compression in the risk adjusted margin and still grow Earnings got an attractive ROE level, which for us as we noted is 21% plus. The net effect of all of that is that we do believe It will reduce competition in the marketplace and there will likely be fewer number of companies that will operate and there will likely be a higher barrier to entry that reduces the number of new entrants and it will shift the market closer toward where many other industries in Canada are, which is most of the business concentrated in the hands of a smaller number or a fewer number of companies. And so the result of that is while the maximum allowance rate then reduces, to your point, it does expose the industry to Pricing increases on the remaining subset of borrowers that are priced below because the lending industry like the insurance industry, for example, is one in which A price charge to the pool of individuals needs to cover the associated credit losses and the cost of running the operations. Operator00:20:06So I think where the industry heads in working toward accommodating this change is frankly similar to where many other industries That are highly regulated in Canada are as well. Speaker 200:20:21Understood. On operating leverage, you've kept your forecasts for 100 basis points of margin expansion annually. How do you think about the pace of operating expense growth over the remainder of 2023 as you work through the rate cap change? Operator00:20:46So we are anticipating A continued gradual improvement in our efficiency ratio. You should expect to see that efficiency ratio and those OpEx expenses proportionate to revenue gradually decline. Obviously, the OpEx dollars will continue to gradually rise in accordance with funding our growing operation, but the Expense ratio will continue to slightly improve. Part of the reason for that is that the categories of lending that we have to Moderate due to the rate cap are the categories of lending that are typically higher yielding, higher loss, but also Higher OpEx ratio categories and the remaining business that then will be grown more quickly to replace some of that velocity will come from categories where you have lower OpEx ratios. And that's why we are able to still sustain similar levels of operating margin is because although your risk adjusted margin compresses, it's shifting business into categories that also have lower OpEx ratios and therefore can still sustain similar levels of operating margins. Operator00:21:58So you should expect a continually gradually declining efficiency ratio and gradually improving operating margins from both the Shiftin business and the general benefits of growth and scale. Speaker 200:22:12Thank you very much. Speaker 100:22:17Standby for our next question. And our next question comes from the line of Gary Ho with Desjardins Capital Markets. Gary, your line is open. Please go ahead. Speaker 400:22:36Great. Thanks. Good morning. Just, Jason, just going back to your comments in April that you've raised Some of the products with APR below 35 by 200 basis points. So when you increase those, what did you see in the corresponding Decline in, I guess, in terms of application to loans funded basis and any other color that you can provide on that? Operator00:23:02Yes. So very minimal impact on application volume or origination volume. Like, look, we always said that there was some level of price elasticity in this market, But it's not an extreme level. It's not as though small pricing adjustments translate into meaningful velocity impact. There always is for every category, for every credit segment, a point at which the pricing shifts start to produce unproductive levels of velocity reduction, but there is room before that inflection point for us. Operator00:23:48And because the competitive environment is already coping with Higher cost of capital due to rising interest rates, higher OpEx due to inflation And now layered on this regulatory matter, it already has made gradually over the last year The price in the market of most loans have to go up to accommodate the higher funding costs and has already resulted in Less competitive tension because those companies that don't have enough margin have had to scale back on marketing dollars and origination velocity. Some are even struggling just to get the appropriate amount of debt capital. So that creates the capacity over time for us to be able to do some of that repricing and manage to a limited impact. So it's like any optimization exercise that we've always done, Which is you're trying to find the right balance between velocity, yield and credit risk and figure out where is The ultimate sort of combination of those data points and that's the journey we've been on. And we've got a lot of great data on the relationship between price and velocity at each customer segment level. Operator00:25:08So it's not as though our confidence in the pricing opportunities is riddled with guesses and assumptions. We are leaning on historical experience and data over the last 6 years where we've run a significant number of trials and tests to figure out what is that price and elasticity relationship in each product and each credit segment. So we know kind of where we can kind of toggle and adjust and find that right middle ground. April was really an opportunity for us to following the change in the announcement to make some changes to really further prove out Validate that historical history and then to be able to also share that data point so that it could help build confidence in the types of Aesthetic tools that we have available. Speaker 400:26:03Okay, great. Thanks for that. And then my next question, I think in prior discussions, you mentioned they target ROA To meet your 22% ROE, I guess in the set of new 3 year outlook, can you remind me what your target ROE has Change too just in terms of the new business that you'll be thinking about putting on? Operator00:26:23Yes. So, if you just use the simple math, if we fund the business With 30% equity and 70% debt. The very floor would mean you need after tax ROAs of at least 6%. So that's sort of the floor or the minimum hurdle rate for anything we do is can it confidently deliver greater than 6% after tax ROAs because receivables make up the majority of our assets. If you were measuring a return on average receivables, you would look for a number a little higher than that 6.5% or 7% to account for that net income against your asset base Would be a slightly lower ROA number. Operator00:27:05But we're building the whole business on a basis that we need to deliver for each product, each business initiative, each investment ROE is above 20%. And that means for those investments, we need to deliver after tax ROAs in that 6% to 7% level, and everything is built on the basis that that becomes the minimum hurdle rate. There are inherent products that are generate higher returns than others. So you still want to prioritize and allocate capital ideally into the categories where you generate the highest ROAs, but you're of course trying to balance a diversified business where you're looking to get incremental growth from multiple categories. So you kind of do that in tandem, but there is a minimum hurdle we use for all of our measurement of profitability at a 20% plus ROE, which will get you to a minimum after tax ROE of 6% to 7%. Operator00:28:01So does Speaker 400:28:01that 6% to 7%, did that Change with the new 3 year outlook given that the lower ROE that you're targeting? Operator00:28:10Not really. I mean, Only on the margin, like it might move the ROA or the return on average receivables marginally, because The categories that you're reducing, such as the higher APR unsecured loans do have slightly higher ROAs than say the secured lending products that are going to make up and shift and do some of the heavy lifting, but it's marginal. Like it you saw our ROE guidance went from 2022 to 2021. So that's the kind of marginal nature that we're talking about. That would be And now at the ROA level, it would be an even smaller degree of change. Operator00:28:49So yes, it's a small degree, but nothing that changes the fundamental economics of the business. Speaker 400:28:54Okay. And if I can sneak one more in, just numbers question. Just in terms of the corporate segment, the other operating expense of 24,000,000 If I remember correctly, that line used to be like $15,000,000 to $18,000,000 last few quarters. Was there some one time in there that would have skewed that higher? And then how should we think about that on a run rate looking out? Speaker 200:29:16Yes. Hey, Gary, it's Hal here. There's definitely some one time implications in those numbers. Particularly, we had a one time termination fee on contract that we had previously cited, that was roughly $1,000,000 pretax. We also had some one time adjustments to our short term incentive plan That materialized and crystallized in Q1, in addition to based on the performance today, higher than expected incentive costs in the Q1. Speaker 200:29:56So you should see as you look at balance of the year certainly going into Q2 More of a normalization of that run rate cost on our corporate expense lines. And as Jason had alluded to previously, with the continued growth In the overall book, we should continue to drive efficiencies on a marginal basis. Operator00:30:18So Gary, if you factor those one time costs and think about that corporate bucket on a go forward basis, it's probably more on the 2021 loan versus the 24 in the past some of these one time items in there. In the $20,000,000 to Speaker 400:30:3521,000,000 Range? Yes. Okay. Got it. Thanks very much. Speaker 100:30:47Stand by for our next question. And our next question comes from Jeff Fenwick with Cormark Securities. Jeff, your line is open. Please go ahead. Speaker 300:31:04Hi, there. Good morning, everyone. Speaker 400:31:08Jason, I just want Speaker 300:31:09to talk about Product mix a little bit. We've seen the balance of secured loans going higher in terms of total of the portfolio. And maybe just discuss a little bit your thinking on mix Going forward and what that balance will be. Obviously, unsecured rolls off a little more quickly and allows you to course adjust a bit on your underwriting as a result, but the longer or sort of the secured tend to be a little longer duration, which obviously helpful for building that loan book. How do you think balancing sort of across those broad categories going forward? Operator00:31:42Yes. I think we had previously said that in our 3 year outlook that that secured bucket would rise from the 40% to more like 50% as you get to the outer period of that 3 year cycle. I think that this Regulatory shift may mean that that number moves up a little bit. The unsecured proportion may come down a little and secured may go up a little. I don't think it's going to be material. Operator00:32:12We're not talking about it down going from 50 to 70, maybe it goes up from 50 to 55 or something along those kinds of line. And that's because as we look at the product mix even in the lower rate environment, a very healthy proportion It's still going to come from unsecured lending. It's likely it continues to be still our largest single product category in our business. One of the reasons for that is that when you think about the fact that you would inevitably need to Cease lending to a certain subset of borrowers, presumably on the basis that the maximum allowable rate you can charge has been reduced. Keep in mind that because we've done 5 sequential quarterly credit tightening adjustments, many of the borrowers who were at the highest Risk level within our portfolio, those high risk customers on the margin that would have been the ones in our regulatory change on rate Would have had to have been adjusted for. Operator00:33:11We've already adjusted for different reasons because we were productively managing the portfolio to prepare for Economic headwinds. So therefore, for us, the remaining number of customers that we now will need to reject and replace with, Say the secured loan category, we believe is minimal. Again, only because of scale and operating leverage in a business like ours that We think the balance of the industry is probably more proportionally affected. But in our case, that we've already made some credit tightening that removed that customer subset and so you can expect to take a slightly higher level of secured lending volume but not a dramatic shift. Speaker 300:33:54Okay, thanks. That's helpful commentary. And then I wanted to just talk a little bit about operating leverage. I mean, one of the Key indicators, I guess, I watched is the average loan book per store and that continues to decline pretty nicely for you. It's over $5,000,000 now. Speaker 300:34:08Can you just give us a sense of what the Sure. Stores sort of average loan balance would look like? Operator00:34:15Yes. So, we continue to believe that Those branches at maturity have average loan books around $10,000,000 That would be consistent with where Our largest industry competitor would be. That would be consistent with where Wells Fargo, HSBC Finance Financial were prior to the 2,009 exit from the market. And we see Well over a dozen locations, well in excess of that $10,000,000 level in our portfolio of branches already, some as high as over $15,000,000 in loan book per branch. So that is just For us, the ongoing natural maturity cycle that just takes years to gradually accumulate. Operator00:35:10Keep in mind, we of course now have a lot of business coming from other product verticals and channels that fall inside the branch network, but that branch network will still continue to grow and mature. And Over the long term, still believe that average branch can double. Speaker 300:35:25Great. And then maybe just one On the funding side of the equation, obviously, good to see Sun Life added into the mix there for you. I do get some questions about your U. S. Notes. Speaker 300:35:35You do have One of the more mature next year. Just remind us maybe what your options are on that front and how you might think approaching that just given there's obviously a lot of volatility in those markets right now? Speaker 200:35:47Yes. It's Hal here. So certainly as we look at that facility, We'll continue to monitor the market and would likely not wait until Q4 of next year to restructure and call those notes. So we'll likely be calling those tail end of this year or early into next year, and we'll continue to monitor the environment in that respect. Operator00:36:18I think Jeff, we'll Yes, sorry, go ahead. Just to add to that, we'll sort of be in a spot where come this November, as Hal said, There's no longer a premium to call them, which means that come this November, we have the benefit of a full 12 months to decide when is the right time to go to market. And that means that conditions are well, market's receptive, we can choose to exercise early or if we feel it makes sense to wait, we can. We've been following the market closely, Conversing with investors that are our previous high yield investors in our portfolio, talking to banks, everybody feels very good that there is a Market there for GoEZ to confidently make that refinance that note. And we'll look at things like should we break it into 2 Separate notes with different maturity levels, should we upsize or increase the note? Operator00:37:13Those are all the kinds of considerations that we'll be thinking about when the time comes. But As Hal said, we'll start to really turn our attention to the right strategy as we get later into this year and think about when the right time is I Speaker 200:37:25think maybe just to bolt on there, Jeff. As we continue to have strength and support from our bank syndicate partners in the broader Debt markets, I think that we've got options out there, I think, which is a great position to be in in that respect. So we'll continue to monitor the space, but certainly we're not Yes. Don't have to make decisions without taking that into consideration more broadly. Speaker 300:38:00Okay, great. Thanks for that. I'll Speaker 100:38:15And our next question standby. Our next question comes from Marcel MacLean with TD Securities. Marcel, your line is open. Please go ahead. Speaker 500:38:29Okay. Good morning. I just have one more question Around the regulatory change, so now that we know it is going to apply to only prospective loans For the book that's, I guess, call it being grandfathered in, it sounds probably not the right term, but you know what I mean. Where you expect that to naturally roll through, So the upfront impact won't be that material. But In terms of prepayments, could some of these borrowers that currently fall above that rate cap potentially find a loan from another lender and come and prepay their GoEZ loan really accelerating that runoff of The book above is 35% or is that not the case, there's penalties and things like that around that? Operator00:39:25No. So that scenario is certainly possible. We in our model have been very conservative With our expectation as to how long the runoff of that portfolio and those consumers shift to 35% is. So If that were to occur, we don't think it will in a meaningful way. But if it were to occur, we've got Plenty of room for that to happen without affecting our portfolio assumptions. Operator00:39:57And so, we just don't think that it's likely to occur on mass that The consumers who borrowed today above 35 will all of a sudden post the rate cap have this Plus, we're of choices to go borrow at lower rates. I think there is again a small number of companies that have scale that we'll be able to offer some or the majority of those borrowers rates that loans at lower rates. But I think the choice set will be more limited. And they may not qualify for a sufficiently large enough loan. One of the things that we and other lenders are likely to do is In response to lending those customers at a lower APR, it has to limit the loan size. Operator00:40:43And so there may not be the capacity for them to go get a loan large enough to consolidate That prior loan as well. So, it is possible and it will happen in some instances, but we don't think it will be The kind of thing where you'll have all these borrowers rushing to refinance because they just won't qualify for the full size loan that they need. And in our underlying Forecast, we've been quite conservative with the timeframe that that book runs off. So if we do see that activity in a more prevalent way, That's more than accounted for in our portfolio runoff assumptions. Speaker 500:41:19Okay, understood. And then just Curious on the proportion that's above that right now, you said there's still around a 36% level, but You are taking steps to minimize the impact whenever the effective date is. Just curious if you could put any numbers around that. What proportion do you think it will be if for example, if the effective date is beginning of next year or Any time period that you're assuming here. Operator00:41:54So maybe just so the way to think about it is right now it's business as usual in the sense that the consumers that who are appropriately priced Within today's current rate cap are being priced consistently with past practice. The yield or the average rate on those customers does continue to gradually decline because that is and was our strategy all along. It was always the right strategy for the business. And so really all we're doing from a pricing perspective is, as noted earlier, is trying to test and understand where there is pricing opportunity on loans below 35, which is the exact response any lender including a major bank would do in this type of environment and with these types of constraints. So there is no material shift in Speaker 200:42:52the business or Operator00:42:53in its pricing. It's a case of Business as usual until the rate cap takes effect, gradually pricing up the below 35 population as a way to offset Some of the price reductions that will be experienced in the future when there's a new lower rate cap so that we can sufficiently qualify as many customers as possible and generate appropriate and necessary levels of return. And then our model or our forecast assumes when that date happens, There will be a gradual decline in the portfolio of customers priced above that level. And if and when we choose, We will approve and extend them additional credit at the lower price level in due course. And so like and those are all What we believe are quite conservative assumptions and reasonable assumptions and most of them build off historical data In terms of how the customer responds and reacts. Speaker 500:43:49Okay, got it. If I could sneak in one follow-up to Jeff's Question earlier where you alluded to that split of secured versus unsecured maybe moving up slightly, but not materially, maybe something like 55 So within 3 years that should pretty much have these Loans that are priced above this rate cap rolled off and you'll be fully in the new environment or pretty close to it. So just looking out 5 or 10 years. You mentioned earlier about optimizing the business. Is 55% secured roughly optimized? Speaker 500:44:28Or is that a number that would continue to trend up Really thinking longer term here, like 5 or 10 years? Operator00:44:36I think it could still trend up a little bit from there, but I don't think it's I don't think from that level you're going much more. Maybe I could see it getting to like 60% of the business, But I don't think you get much far beyond that. If you take a look at, for example, OneMain in the U. S. Market, who would be a much larger, more mature Business that is similar to ours in many respects. Operator00:45:00Their secured book is around 50% to 60%. So, and they have a $20,000,000,000 portfolio. So unsecured lending will still be One of the most popular products and a product that people need and rely on and turn to. Although categories like home equity, powersports and automotive will still be meaningful contributors of growth, rising the proportion of secured, You've also got, as mentioned earlier, new verticals in their early stage of development like retail point of sale and healthcare point of sale. Those are unsecured categories. Operator00:45:41So if they perform well, that will continue to keep the portfolio rebalanced. So Yes. So I think if the old world was secured right from 40 to 50, maybe now it goes to 55. And over the longer term, That continues to creep up slowly, but I would anticipate if you're talking 10 years out, a sixty-forty type Secured and unsecured book would not be out of the realm, give or take. Speaker 500:46:09Okay, perfect. Understood. Thanks very much Operator00:46:11for your responses. Speaker 100:46:17And that concludes our Q and A. I would like to now turn it back to the company for closing remarks. Operator00:46:25Great. Well, thank you everyone for taking the time to join the call this morning. We appreciate it. We look forward to updating you at our next quarter after we close out Q2. Have a fantastic rest of your day. Operator00:46:35Thank you. Speaker 100:46:37Thank you for your participation in today's conference. This does conclude our program. You may now disconnect.Read morePowered by