Franklin Covey Q3 2023 Earnings Report $21.43 +3.65 (+20.55%) Closing price 03:59 PM EasternExtended Trading$21.40 -0.04 (-0.17%) As of 04:01 PM Eastern Extended trading is trading that happens on electronic markets outside of regular trading hours. This is a fair market value extended hours price provided by Polygon.io. Learn more. Earnings HistoryForecast STMicroelectronics EPS ResultsActual EPS$0.32Consensus EPS $0.17Beat/MissBeat by +$0.15One Year Ago EPS$0.26STMicroelectronics Revenue ResultsActual Revenue$71.44 millionExpected Revenue$69.63 millionBeat/MissBeat by +$1.81 millionYoY Revenue GrowthN/ASTMicroelectronics Announcement DetailsQuarterQ3 2023Date6/28/2023TimeAfter Market ClosesConference Call DateWednesday, June 28, 2023Conference Call Time5:00PM ETUpcoming EarningsSTMicroelectronics' Q1 2025 earnings is scheduled for Thursday, April 24, 2025, with a conference call scheduled at 3:30 AM ET. Check back for transcripts, audio, and key financial metrics as they become available.Q1 2025 Earnings ReportConference Call ResourcesConference Call AudioConference Call TranscriptSlide DeckPress Release (8-K)Quarterly Report (10-Q)Earnings HistorySTM ProfileSlide DeckFull Screen Slide DeckPowered by STMicroelectronics Q3 2023 Earnings Call TranscriptProvided by QuartrJune 28, 2023 ShareLink copied to clipboard.There are 10 speakers on the call. Operator00:00:00Good day and thank you for standing by. Welcome to the Third Quarter 2023 Franklin Covey Earnings Conference Call. At this time, all participants are in a listen only mode. After the speakers' presentation, there will be a question and answer Please be advised that today's conference is being recorded. I would now like to hand the conference over to your speaker today, Derek Hatch, Corporate Controller. Operator00:00:33Please go ahead. Speaker 100:00:35Thank you, Victor. Good afternoon, everyone. On behalf of Franklin Covey, I would like to welcome you to our Q3 fiscal 2023 earnings call. Before we begin this afternoon, I would like to remind everyone that this presentation contains forward looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. Forward looking statements are based upon management's Current expectations and are subject to various risks and uncertainties, including but not limited to the ability of the company to grow revenues, the acceptance of and renewal rates for our subscription offerings, including the All Access Pass and Leader in Me memberships the ability of the company to hire productive sales and other changes in the company's market share, changes in the size of the company overall market for the company's product, changes in the training and spending policies of the company's client and other factors identified and discussed in the company's most recent annual report on Form 10 ks and other periodic reports filed with the Securities and Exchange Commission. Speaker 100:01:42Many of these conditions are beyond our control or influence, any one of which may cause results to differ materially from the company's current expectations. And there can be no assurance the company's actual future performance will meet management's expectations. These forward looking statements are based upon management's current We undertake no obligation to update or revise these forward looking statements to reflect events or circumstances after the date of today's presentation, except as required by law. With that out of the way, we'd like to turn the time over to Mr. Paul Walker, our Chief Executive Officer. Speaker 100:02:12Paul? Speaker 200:02:13Thank you, Derek. Hello, everyone. Thanks for Joining us, we're glad to have the chance to talk to you today. Joining me on the call are Steve Young, our CFO Jennifer Colasimo, President of our Enterprise Division Sean Covey, President of our Education Division and other members of our executive team. We're also happy to have Bob Whitman, our Executive Chair and Chairman of the Board with us today. Speaker 200:02:36I'd like to start out by expressing how pleased we are with the continued strength, durability and growth of the business and of our business model. This strength and durability are evident in our Q3 year to date and latest 12 months results. And we're pleased to reaffirm our fiscal 2023 guidance that we expect to achieve adjusted EBITDA between $47,000,000 $49,000,000 in constant currency. I'd like to begin today by briefly sharing a few headlines from the quarter. First, our revenue growth continued to be strong. Speaker 200:03:07As you can see shown in Slide 4, since the conversion of our subscription business model in fiscal 2017, our subscription and subscription services sales have grown by more than $150,000,000 to $222,200,000 We're pleased that driven by the continued strength of our subscription business, Both our overall revenue growth and our subscription and subscription services revenue growth continued to be strong in the 3rd quarter and for the year to date and latest 12 month periods. For overall company revenue, as you can see on Slide 5, in the 3rd quarter, Total company revenue grew 8% or 9% in constant currency or $5,300,000 on top of the Strong 13% growth achieved in last year's Q3, a quarter which benefited from comping against the pandemic impacted third quarter in the prior year. For the year to date and latest 12 month periods, revenue grew strong 10% and 11%, respectively, or 12% year to date and 13% particularly considering the pandemic comp enhanced growth last year. As shown in Slide 5, in the 3rd quarter, our total And subscription services revenue grew 9% or $4,900,000 on top of the strong 31% growth achieved in last year's Q3. For the year to date and latest 12 month period, subscription and subscription services revenue grew a strong 15% 17% respectively. Speaker 200:04:46I'd like to briefly provide additional context on our year over year revenue growth and its comparison to growth over the past several years. For total company revenue, as shown in Slide 6, for the latest 12 month period through fiscal 2022's Q3, Our total latest 12 month revenue growth was a very significant $48,800,000 Again, as noted, the magnitude of this growth partially reflected benefiting from comping against the pandemic impacted periods in fiscal years 20202021. In comparison with that significant growth, percentage revenue growth for the latest 12 month period through this year's Q3 was lower. However, as you can see on an absolute dollar basis, The $28,400,000 of revenue growth we achieved in the latest 12 month period through this year's Q3 was very strong. In fact, as you can see, the $28,400,000 of growth in the latest 12 month period through this year's Q3 represents the 2nd highest dollar amount of growth for any comparable period in any of the past 6 years. Speaker 200:05:57It was exceeded only by 20 22's growth, which as noted, benefited from a comparison against the pandemic period. And to normalize for last year's pandemic benefited comparison is also shown on Slide 6. Our more than $77,200,000 growth on a rolling 2 year basis over the last 2 years exceeded that of any other 2 year period since our business model conversion, both in terms of absolute dollars of growth and percent of growth. Importantly, if we were to achieve the same strong $28,400,000 of revenue growth in the next 12 months that we did in the last 12 months, that level of growth would itself represent approximately 10% revenue growth in the coming year. From and beginning in the Q2 of fiscal 2024 comparisons will return to a more apples to apples basis. Speaker 200:07:02This same pattern has played out in our subscription and subscription services revenue. As you can see shown on Slide 7, for the latest 12 month period through fiscal 2020 2's Q3. Our subscription and subscription services revenue grew by an extremely strong $50,700,000 again benefiting from comping against pandemic impacted periods in fiscal 2020 2021. Again, in comparison with that very large growth, our percentage revenue growth for the latest 12 months period was lower. However, on an absolute dollar basis, our $32,000,000 of subscription and subscription services revenue growth for the latest 12 months through this year's 3rd quarter was very strong, representing the 2nd highest 12 months dollar growth amount over the past 6 years, exceeded only by 20 22's growth, which as we've noted, benefited from its comparison to a pandemic impacted period. Speaker 200:07:58And again, to normalize for last year's pandemic benefited comparison, on a rolling 2 year basis, our $82,700,000 of subscription and subscription services revenue growth for the last 2 year period far exceeded that of any other 2 year period since our business model conversion, both in terms of absolute dollars of growth and percent of growth. The second thing I'd like to note is that the durability of our sales also continues to increase and the extent of our visibility into future sales growth continues to expand. Since our conversion to our subscription business model in fiscal 2016, our balance of deferred subscription sales, Both billed and unbilled has grown consistently and rapidly. As shown in Slide 8, our balances of deferred subscription sales billed and unbilled have grown from $17,800,000 in fiscal 2016 to $140,900,000 for the latest 12 months through this year's Q3. And this strong growth in deferred subscription sales continued to grow strongly in the 3rd quarter, increasing $24,400,000 or 21 percent to $140,900,000 up from $116,500,000 in last year's Q3. Speaker 200:09:13Achieving this strong growth in our balance of deferred subscription sales in the Q3 provides an extremely strong foundation for our continued ability to achieve significant future sales growth as all of this deferred sales balance is recognized in the coming quarters years. Adding another dimension to the increasing durability of our At the same time, our deferred subscription sales balances are increasing. The average duration of our subscription contracts is also increasing. As a result of the significantly increasing percentage of our All Access Pass contract value that is represented by multiyear contracts In our North American enterprise operations, the percent of our total All Access Pass contracts represented by multiyear contracts of at least 2 years increased to 52%, up from 42% at the end of the Q3 last year. And the percentage of contract amounts We have invoiced represented by those multiyear contracts of at least 2 years increased to 57%, up from 51% at the end of the Q3 fiscal 2022. Speaker 200:10:29The third point I'd like to make is that our gross margin and operating SG and A as a percent of sales remain extremely attractive. As shown in Slide 9, our gross margin percent has increased steadily over the years, improving from 67.6% in fiscal 16% to 75.8% for the latest 12 months through this year's Q3. As also shown in Slide 9, our gross margin In the Q3 was a strong 75.9 percent and with 76.1% year to date and 75.8% for the latest 12 months. We're also pleased that operating SG and A as a percent of sales in the 3rd quarter improved a further 157 basis points to 59.3 percent compared to 60.8% in last year's Q3. And that for the year to date and latest 12 month periods, operating SG and A as a percent of sales improved 140 basis points to 60.5 percent and 211 basis points to 59.8 percent respectively. Speaker 200:11:304th, adjusted EBITDA growth continued to be strong. The combination of Strong revenue growth, significant gross margins and declining operating SG and A as a percent of sales has increased has resulted in significant increases in adjusted EBITDA. As shown in Slide 10, since the beginning of the pandemic's impact in 2020, Adjusted EBITDA increased more than $30,000,000 from $14,300,000 in fiscal 2020 to $44,900,000 for the latest twelve period, reflecting a 37% flow through of the $83,000,000 increase in sales during that same period. We're pleased that this robust growth in adjusted EBITDA continued in the 3rd quarter, increasing to a higher than expected $11,900,000 compared to the $10,900,000 in last year's Q3. In constant currency, adjusted EBITDA in the Q3 was 12,300,000 Year to date through the Q3, adjusted EBITDA increased $2,700,000 or 9 percent to $31,600,000 or $32,900,000 in constant currency. Speaker 200:12:41And for the latest 12 month period, adjusted EBITDA increased 14% to $44,900,000 representing flow through of 19%. Building on this strength and as I mentioned previously, we're pleased to reaffirm our fiscal 2023 guidance that we expect to increase to approximately $57,000,000 in fiscal 2024 and to approximately $67,000,000 in fiscal 2025 and then to continue to increase aggressively each year thereafter. Finally, as it relates to the purchase of stock, during the Q3, after continuing to make growth investments in the business, we invested $25,000,000 to purchase 664,000 shares. Over the past 5 quarters, we've invested $50,000,000 to purchase a total of 1,260,000 shares or a significant 8.8% of the company's total shares that were outstanding at the beginning of the 5 quarter period. We're pleased to have been able to purchase such a significant amount of stock at what we view as a compelling value. Speaker 200:13:53The ongoing strength of these outcomes reflects the power of our continued focus on 3 fundamental priorities. 1st, being our client's partner of choice for addressing the challenges that really matter to them. 2nd, accomplishing that first priority with a strong and profitable business model and third, reinvesting these profits and cash flow at high rates of return to create even more value for shareholders. As shown in Slide 11, our first priority Being our clients' partner of choice for addressing the challenges that really matter to them translates into high client and revenue retention, strong growth in revenue and increasingly large and growing lifetime customer value. Our second priority, accomplishing the 1st priority with a strong and profitable business model results in a significant portion of our revenue growth flowing through the increases in adjusted EBITDA and cash flow. Speaker 200:14:50Importantly, this means that shareholders can earn significant cash on cash returns on their investment At the same time, they see the value of their investment continue to grow. And our 3rd priority, reinvesting these profits and cash flow High rates of return to create even more value translates into the creation of substantial additional compounding shareholder value. Shareholders benefit from both the expected continued increase in the value of the company and the prospect of owning an increasing share of it. I'd like to briefly report on our strong progress in each of these three priorities in our Q3 year to date and for the latest 12 months. To accomplish our first priority, that of being our client's partner of choice in addressing the challenges that really matter to them, We've organized the entire company around being the partner of choice for our clients and helping them address their mission critical opportunities and challenges. Speaker 200:15:42We want to be so effective at doing this that they become clients for life. This loyalty in turn translates into high durability of our revenue Significant growth in the lifetime value of our customers. This is reflected in the following outcomes as you can see shown in Slide 12. Consistently winning new logos or clients, having subscription and subscription services sales continue to increase as a percent of total company sales, Retaining substantially all of our subscription revenue, increasing our average subscription contract size, increasing the percent of logos in multiyear contracts, continuing to have clients purchase a considerable amount of services to help them achieve their performance breakthroughs, and achieving a high and growing lifetime customer value. We're pleased as you can see in Slide 13 that each of these key outcomes remain strong in the 3rd quarter and has for the year to date and for the latest 12 months. Speaker 200:16:41In fact, Slide 14, as you can see, provides additional information on some of these outcomes. As shown, subscription and subscription services sales for the latest 12 months now account for 79% of total company sales. Average subscription and subscription revenue subscription services revenue has increased from approximately $20,000 when we launched AAP to $77,000 through the end of fiscal 2022. As noted a moment ago, the percentage of clients who are now on a multiyear Contract continues to increase and the percent of the dollar amount of contracts we invoice represented by those multiyear contracts continues to increase. And finally, our clients continue to purchase considerable amounts of services, services which are an important part of our solution and a unique point of model. Speaker 200:17:40And doing so such that a significant percent of our sales growth flows through to increases in adjusted EBITDA and cash flow. As shown in Slide 15, the strength of our business model is reflected in the following outcomes. 1st, continuing to achieve strong gross margins. Second, having a cost of acquiring a customer that is less than the sales generated even in the 1st year of a subscription contract 3rd, having operating SG and A decrease as a percent of sales even as we grow and finally, continuing to grow our adjusted EBITDA, which has significant increases to free cash flow. As you can see on Slide 16, we're pleased that these outcomes also we made Strong progress in each of these areas in the Q3. Speaker 200:18:23As shown in Slide 17, these specific outcomes are as follows. Gross margin remains very strong even after absorbing Education Division Symposium Expenses and Increased Travel Related TO On-site Delivery. Operating SG and A as a percent of revenue continues to decline and we're achieving strong flow through of incremental revenue due to our relatively fixed cost structure and high growth margin and contribution levels. And finally, a brief report on our 3rd priority to reinvest these profits and cash flow at high rates of return to create even more value. As shown in Slide 18, successfully achieving this priority is reflected in the following outcomes: investing capital in the business at high rates of return and returning substantial amounts of excess cash to shareholders in the form of stock buybacks. Speaker 200:19:15As shown in Slide 19, we're pleased that our investments have met each of these And as shown on Slide 20, during the Q3, as I mentioned, we returned more than $25,000,000 to shareholders by purchasing 664,000 shares. And over the last five quarters, we've invested $50,000,000 to repurchase approximately 1,260,000 shares or 8.8 percent of the company's total shares. Steadily advancing each of these priorities is placing us in a special category of companies. A company that consistently and simultaneously seeks to Strengthen and expand our strategic moat in the most important and lucrative space in our chosen markets, generate high rates of growth in adjusted EBITDA and cash flow and 3rd, a company that generates outsized cash on cash and long term returns for shareholders by investing that cash to create additional value. Consistent with this, as I said, we're pleased to reaffirm our guidance that we expect to achieve adjusted EBITDA between $47,000,000 $49,000,000 in constant currency for fiscal 2023. Speaker 200:20:22We're pleased that for the latest 12 months through the Q3, our adjusted EBITDA is already close to the low end of that range. And as we'll discuss in a minute, we expect further growth in adjusted EBITDA in the 4th quarter. We then expect adjusted EBITDA in constant currency to increase to approximately $57,000,000 in fiscal 2024 and to approximately $67,000,000 in fiscal 2025 and then to continue to increase meaningfully each year thereafter. I'd now like to turn some time to Steve to discuss our results in quarter for the quarter year to date in a little more detail. Steve? Speaker 300:20:55Thank you, Paul. Good afternoon, everyone. It's a pleasure to be with you today. I'd like to briefly provide more detail on the factors underlying this strong performance, focusing on The results in 3 key areas of our company, specifically our enterprise business in North America, The enterprise business internationally in both our direct offices and international licensee partner operations and our Education business, which is primarily in North America. As shown in Slide 21, results and our enterprise business in North America continued to be strong in the Q3 year to date and latest 12 months. Speaker 300:21:42Reported sales in North America, which account for 73% of total enterprise division sales grew 3% in the 3rd quarter on top of 20% growth in last year's record 3rd quarter, 9% year to date and 11% in the latest 12 months. We are pleased with the 23% growth we've achieved in enterprise business in North America over the past 2 years, the 1st year of which as Paul noted benefited from comping to the prior year COVID impacted result. As noted, we expect the beginning in Q2 of FY 'twenty four, our year over year comparisons will return to be on an apples to apples basis. Subscription and subscription services sales in North America grew 3% for the quarter on top of 29% growth in last year's Q3. Subscription and subscription services Sales increased 9% year to date and 12% for the latest 12 months. Speaker 300:22:52We are pleased with the growth rates we've achieved in the enterprise business in North America, particularly in light of the fact this growth is comping over pandemic impacted quarters. Our balance of deferred sales billed and unbilled in North America grew 19% compared to last year's Q3 balance, establishing a strong base for next year's growth and the percentage of North America's All Access Pass invoiced sales represented by multi year contracts as mentioned, increased from 57% for the latest 12 months ended this year, up from 51% for the latest 12 months last year and the percentage of contracts that were for multi year periods increased to 52% from 40 2% in the latest 12 months last year. As shown in Slide 22, Revenue in our international operations, which accounts for approximately 17% of our total Enterprise division revenue increased $1,700,000 or 23% in the quarter, primarily driven by improved results in China. As also shown in Slide 22, our international licensee partner sales increased 9% in the 3rd quarter, 10% year to date and 16% in the latest 12 months. We're pleased with these results, particularly considering the adverse impact of FX and a challenging geopolitical environment. Speaker 300:24:33Finally, the results in our Education division, which accounts for approximately 24% of total company sales, continued to be strong in the Q3 year to date and latest 12 months. As shown in Slide 23, Education sales grew 18% or $2,600,000 in the 3rd quarter, 23% year to date and 21% in the last 12 months. Education subscription and subscription services sales growth was strong, increasing 19% in the 3rd quarter, 24% year to date and 22% in the latest 12 months. Education's balance of deferred subscription sales billed and unbilled increased 15% in the 3rd quarter and year over year retention of Leader in Me schools remain extremely high at approximately 90% for the latest 12 months. Now cash flows from operating activities. Speaker 300:25:40As shown in Slide 24, our cash flows from operating activities was 25 $900,000 at the end of the 3rd quarter. This is consistent with our expectation that cash flows would strengthen in the back half of this fiscal year. Finally, even after investing more than $50,000,000 of excess liquidity for stock Purchases in the last five quarters, as mentioned, including the $25,000,000 stock purchase we did in this quarter, we ended the quarter with more than 100,000,000 In liquidity, including $39,300,000 in cash and with a full 62,500,000 revolving credit agreement undrawn. So now going on to guidance. As Paul noticed Previously said and as shown in Slide 25, we are pleased to reaffirm again that our guidance is we expect to achieve adjusted EBITDA of between $47,000,000 $49,000,000 in constant currency for FY 'twenty three. Speaker 300:26:51As noted, for the latest 12 month period through the Q3, our adjusted EBITDA is already very close to the low end of that range. We expect further growth in adjusted EBITDA of course in the 4th quarter. As we do each year, we expect to provide formal FY 'twenty four guidance when we report year end results. However, our projected outlook is that we expected adjusted EBITDA in constant currency to increase to approximately 50 $7,000,000 in FY 'twenty four and to approximately $67,000,000 in FY 'twenty five and then continue to increase each year of their assets. Because a significant percentage of the company's growth in revenue flows through to adjusted EBITDA, Achieving these future adjusted EBITDA targets only requires revenue growth in the high single digit to low double digit ranges. Speaker 300:27:52However, our multi year revenue outlook is to move from high single digits growth to low double digits and into low teens in coming years. As noted earlier, the company's latest 12 month revenue growth of 11% was on top of 17% growth in FY 'twenty two that of course benefited from comping against 'twenty one's pandemic impacted numbers. Consistent with this guidance, noting our 3rd quarter year to date adjusted EBITDA After the constant currency adjustment of $1,300,000 is $32,900,000 We expect adjusted EBITDA in the 4th quarter to be between $14,100,000 $16,100,000 in constant currency. We feel good about achieving this result. As to revenue consistent with last quarter's update, We expect revenue for the year to be approximately $284,000,000 reflecting approximately $81,400,000 of revenue for the Q4. Speaker 300:29:02We have confidence in these targets despite the possibility of dramatic changes in the world's geopolitical Environment, the economy and other factors could impact our expectations. So, Paul, back to you. Speaker 200:29:15Thank you, Steve. Appreciate that. We're now ready to begin the transition of the Q and A portion of the call. And as we do, I'd like to begin by addressing Three questions. Some of you have previously indicated you have an interest in. Speaker 200:29:31First, some have asked how potential uncertainty in the Color about what we're seeing right now across our enterprise All Access Pass business and I'll make just 4 maybe 4 quick points here. First, as you know, we've chosen to organize the entire company around the most important must win challenges and opportunities our clients face. Therefore, one aspect of durability is solution durability. Our solutions to these must win challenges and opportunities are viewed as best in class at driving collective action and behavior change and these challenges and opportunities continue regardless of the external environment. 2nd, as we reported, we continue to be pleased with our growth in the number of new logos, growth which shows clients' continued desire and need to invest to address our top challenges and opportunities. Speaker 200:30:28Year over year revenue from new logos has grown in each of the first three quarters this fiscal year. 3rd, an increasing and sizable portion of our clients recognize that they benefit from a long term partnership with Franklin Covey. After considerable focus and effort over the past few years, we've grown the percentage of clients in the U. S. And Canada who are on one of these multiyear contracts from 0 to, as we've said, 52% at the end of the 3rd quarter. Speaker 200:30:54And of course, the associated revenue is 57% of our subscription revenue. And this growing base of multiyear clients Tremendous durability and future visibility and predictability of revenue. Interesting point, not only is the annual revenue retention from these multiyear contracts at least 100% during the term of their contract. At the conclusion of their multiyear contract term in the beginning of a next contract period, Our already high revenue retention percent is even higher with these multiyear contract clients. In fact, it's 50% higher than that of their single year term peers on an already high base. Speaker 200:31:32Finally, last quarter, we reported that while the vast majority of our large and growing subscription business was unaffected by the macro environment. Those few clients who were combined with the high comp over the prior year's elevated growth percentage partially due to the COVID impact the previous year. That did have some impact in the quarter on revenue retention and overall All Access Pass growth rates. We're pleased to report that our revenue retention percentage strengthened meaningfully in the 3rd quarter compared to the second, and we're expecting the 4th quarter to be even stronger, returning to roughly the same strong quarterly retention levels we achieved throughout last fiscal year and in the Q1 of fiscal 2023. We continue to feel incredibly good and have a high level of confidence about the durability of our All Access Pass subscription business. Speaker 200:32:21If I could, maybe a second question that's come up from time to time is related to how we're thinking about the growth of our sales force, specifically the key client facing revenue generating roles of client partner, implementation strategist and leader in me coach. As we reported last quarter from the end of fiscal 2012 through the end of fiscal 2022, we've grown our number of client partners by 2 50% from 120 to 300. Additionally, since the launch of our subscription business in fiscal 2016, We've created and grown 2 additional key client facing account roles, implementation strategist in our Enterprise division and Leader in Me Coaches in our Education division from 0 to approximately 150 people. Today, the professionals in these three roles represent far and away the largest client facing organization in our company's history and a team that is among the largest in our industry. Each of these roles is critical to driving new client subscriptions, retention, expansion and the sale of subscription services. Speaker 200:33:29As we prioritize the successful development and ramp of each of these associates, we expect end fiscal 2023 with approximately 450 client facing professionals and then anticipate that we will hire roughly 40 net new professionals across these 3 client facing roles in fiscal 2024. Additionally and importantly, The ultimate revenue potential and expectation for a new client partner's growth beyond his or her initial ramp up is increasing significantly. Prior to the launch of our subscription business, we did not have a contractual and consistent recurring revenue model. As a result, once a client partner reached their top and ramp up goal of achieving $1,300,000 in annual sales, it was more difficult for them to consistently achieve revenue growth above that $1,300,000 fully ramped level. And because they had to replace a lot of revenue each year, when they did grow above the $1,300,000 level, in the aggregate these fully ramped Client partners tended to grow their revenue by only 2% or 3% each year. Speaker 200:34:36Today, nearly 8 years into our conversion to subscription, Our data and experience demonstrate that the average client partner once ramped to $1,300,000 will continue to grow their revenue by approximately 10% for at least the next 5 years. This significantly increased growth rate for fully ramped Client Partners is made possible by a combination of important factors including our high levels of client and revenue retention, The fact that more than 50% of our clients are in a multiyear contract, the significant headroom we have for expansion within nearly every one of our clients, the addition of implementation strategist and leader in me coach roles and our increasing sales enablement and sales management capabilities. The combination of these factors gives us tremendous confidence to continue expanding each of these key client facing account roles and it gives us confidence in our ability to generate significant future revenue growth. And third, The third question before we open to your questions today is what led us to decide to invest $50,000,000 to purchase more than 8 percent of the company's outstanding shares over the past 5 quarters, while continuing to make significant growth investments in the business. Sometimes we're asked to share how we approach the decision to purchase shares. Speaker 200:36:01I'd like to briefly share our framework. First, we work to ensure that we're making all the high return internal investments in content, technology, sales force expansion and client facing team expansion necessary to meet our growth objective and expand our strategic moat. 2nd, we want to ensure that we always have the liquidity available to quickly complete small tuck in acquisitions, which can further strengthen our strategic moat, such as we did with Jonna, Robert Gregory and Strive. 3rd, we want to always maintain additional significant liquidity to provide plenty of cushion to be able to accelerate expansion when opportunities arise and to provide a margin of safety. As Steve mentioned earlier, even after continuing to make significant ongoing investments in technology, content and sales force and client facing team expansion and utilizing $50,000,000 of excess liquidity to purchase shares over the past 5 quarters, we're pleased to currently still have more than $100,000,000 of liquidity. Speaker 200:37:034th, the determination to utilize $50,000,000 of excess cash to purchase shares has been an easy one over the past 5 quarters and is really pretty straightforward. It's because we have an extremely strong conviction that at current values our stock has and continues to trade at a very significant discount to its true value. We believe that returning capital to shareholders in the form of stock purchases offers a great way to increase shareholder value, both because of the high expected rate of return on the investment and because of the increased share of the company they will own. Specifically, as it relates to the ability to create shareholder value by repurchasing shares, our analysis is that The price at which we've been purchasing shares reflects an extremely deep discount to what we believe is the true value. 1st and foremost, we believe that we've been Purchasing shares at an extremely deep discount to the net present value of our expected future cash flows. Speaker 200:38:01The partial map of which we've shared with you by letting you know that we to achieve adjusted EBITDA of between $47,000,000 to $49,000,000 and then $57,000,000 $67,000,000 in constant currency in the coming 2 years. 2nd, we believe the multiple adjusted EBITDA reflected by the total enterprise value at which we are currently trading also represents a very significant discount to the multiple appropriate to the rate of growth in adjusted EBITDA and cash flow we have achieved and expect to achieve in the future. 3rd, given the significant levels of adjusted EBITDA and cash flow being achieved, at current values, we can earn a remarkably high cash 4th, whereas the discounted net present value valuations of many companies has continued to depend heavily on the expectation of an expansion in market multiples and or a high terminal value, we believe that at our current share price more than half of our total enterprise value is reflected in just the combination of the current cash we already have on the balance sheet and the more than $150,000,000 of additional cash flow we expect to generate over the next few years. We find buying stock at a discount to be attractive. Speaker 200:39:20I hope beginning the Q and A session with Posing these three questions and answering them has been helpful. We'd now like to ask Victor if he'd open the lines for any additional questions that you have today. Operator00:39:52Our first question comes from the line of Jeff Martin from ROTH. Your line is open. Speaker 400:39:58Great. Thanks. Good afternoon, everyone. Speaker 200:40:00Hi, Jeff. Paul, Speaker 400:40:03could you expand a little bit more on the revenue retention Impact that you saw in Q2, what maybe was more client specific than market related? And then what What leads your conviction for significant improvement in Q4? Speaker 200:40:22Yes, great. Great question. So as we reported in At the end of the second quarter, there were a handful of clients who we used the metaphor, if you recall, deeper No, but there were a handful of clients who were themselves not unaffected by some of the uncertainty in the environment. And while our The percentage of clients we retain in any given quarter remain roughly the same. This handful of clients, some of whom were some of our a few larger clients who either didn't renew or downgrade the size of their past drug on our provided a drag on our revenue We talked a bit about that last quarter. Speaker 200:41:05That to the degree which that occurred in the second quarter, while there was Some of that in 3rd quarter, far less. We had a much better revenue retention quarter in the 3rd quarter. And just what we're seeing in our pipelines, We have a quarterly business review with every one of our subscribing clients where we sit down with them and we actually begin the renewal discussions far in advance of that What I think was a bit of a bottoming out there in Q2 and a return to normal much more normalized retention rates in Q4 and as we move into next year. Speaker 400:41:48Great. That's helpful. And then wanted to kind of bridge the gap between, let's take North American Enterprise Division, for example, the gap between the subscription and subscription services revenue Growing at 3% in the quarter, 9% year to date relative to high teens to low 20s percent growth in deferred revenue. Are clients just pushing out some of the projects? Are they taking a pause? Speaker 400:42:21Is there anything underlying that dynamic? Speaker 200:42:26So it's a good question. Part of The comparison there on a percentage basis is, as we've noted a few times here in today's remarks that the 3% this year is comping over Very, very significant growth percentage last year. And so what we're frankly, what we're seeing is if If we normalize for that and just looked over a couple of years, we're quite pleased with where the level and the size of that subscription related services business at this point. If we had to go back a couple of years and pick where we thought that would be and what would be an exciting number, we're about in that same spot. It just came in with a really big 1st year of growth because of the comping over the pandemic. Speaker 200:43:08And then this year is a lower growth percentage. To your specific question, we're not I mean, We're not seeing a lot in clients pushing things out. We're actually quite Pleased with the number of clients who even in the environment are signing multiyear contracts. There's a meaningful jump this year year over year in the percentage of revenue that's now multiyear and in the percent of clients. Didn't know if we'd ever get above 50%. Speaker 200:43:36Back in the day, I thought we might get to about a third of our contracts being multiyear. Now we are more than half. I think it speaks to clients recognizing that the types of challenges that they need and want to address aren't solved in a quarter or even a year. They view this as a long term partnership with us and I think we're seeing that show up and being reflected in the numbers. Speaker 400:43:59Great. And last one for me is update on the impact platform. What's the uptake rate? What kind of responses are you getting? Do you see that being a longer term driver of revenue growth acceleration? Speaker 200:44:12Yes. Jennifer Colasimo, President of Enterprise Division is on. Jen, do you want to take that one? Speaker 500:44:17Of course. Thanks for the question, Jeff. We are seeing a tremendous impact from the Impakt platform. The vast majority of our English speaking clients are on that platform. We now have our primary languages launched And in early fall and winter, we'll have our secondary languages getting us roughly to 24 languages that will be launched in. Speaker 500:44:45What we're finding from clients is as we talk about collective behavior change at scale, the platform makes it so much easier to deploy and scale and get Real behavior change. So we're I think our better technology story is also driving new logos, Some of the multi years great use cases, continuing to see the impact of that as it rolls out around the world. Speaker 400:45:12Thank you, Jen. Speaker 500:45:14Thanks, Jeff. Speaker 200:45:15Thanks, Jeff. Operator00:45:17Thank you. One moment for our next question. Our next question comes from the line of Nehal Chokshi from Northland Capital. Your line is open. Speaker 600:45:34Yes. Thank you and congrats on the great quarter. Speaker 200:45:37Thanks, Neal. Speaker 300:45:40So Speaker 600:45:42I think you guys would agree that invoice value and that year over year growth is an excellent in quarter metric And that definitely improved on a year over year basis. Looking forward, What kind of invoice growth would you need in order to maintain confidence in that initial fiscal year 2024 EBITDA perspective? Speaker 200:46:09Yes. So it's a great question. First, we mentioned to achieve our the reason we're Quite confident in maintaining our outlook targets of fiscal $24,000,000 $57,000,000 of adjusted EBITDA and then fiscal $25,000,000 $67,000,000 is That's a total company revenue growth level, reported revenue growth level we need, that High single digits, low double digits, call it 10% is what we would need to achieve those targets. We feel very good about that. In fact, as I mentioned a minute ago, the $28,000,000 or so $28,700,000 of growth we've achieved in the last 12 months, If we did that same thing again in the next 12 months, that would be roughly 10% growth. Speaker 200:46:57Your question at a company level, your question around invoiced subscription sales Need to be a little bit ahead of that, right, as those invoice sales eventually convert into reported sales. And so growing a little bit ahead of that is what we would need to see and we're feeling Good and confident enough in that to put out those and reaffirm those EBITDA targets the next 2 years. Speaker 600:47:27Okay. And so just to be clear, For the 1st three quarters, your invoice value on an overall basis, I think, is up mid single digits now for 1st 3 quarters. So it sounds like you do need to be in the high single digits to low double digits in order for you guys to achieve your fiscal 2024 and fiscal 2025 objectives. And so And you've talked about expectations of a strong fiscal 4th quarter. So that sounds like you are expecting your invoice levels on a year over year basis to accelerate as well in fiscal Q3. Speaker 200:48:07Is that correct? Speaker 700:48:09Yes. Okay. Speaker 200:48:10We are expecting them to accelerate in the Q4 and then Through the first meaningfully through the 1st part of next year, absolutely. Speaker 600:48:20Got it. And what is giving you that confidence that will indeed Because it doesn't look like you're coming into like a materially easy comp into the Q4 here. Speaker 200:48:31Yes. It was not a meaningfully materially meaningfully easier comp in the 4th quarter. It flips as we said at the beginning of Q2 next year, so towards the end of the fall here. But what's giving us confidence in the growth is 1, we are we do see the revenue retention rates Coming back nicely after the dip in Q2 and a little bit in Q3 here. So that's the big driver. Speaker 200:48:54That's the biggest number we The influence right is that revenue retention number and we're seeing that strengthen. 2nd, as we've reported, we've been we've sold more new logos this year in the first three quarters of the year than we did a year ago, and we expect that's going to continue. And those and both the sales of new logos is higher and the average revenue per new logo continues to Pickup as well. So that increases the base that we have to renew and the base of subscriptions to which we have to attach services. I think the third is, We've hired a lot of client partners. Speaker 200:49:27While this year, we'll end the year about where we on the client partner front about where we ended last year at 300. That you got to remember that we added over the prior 3 years or so significant number of client partners who are ramping and becoming more mature and more effective. At the same time, we're seeing client partners who are already ramped. Their ability to go far beyond what we thought was possible is increasing. And so I think the combination of those factors It's giving us confidence that there's while there's been a bit of a Flowing in the year over year subscription growth, again, partially related to the amount of growth we had last year and comping over That will the subscription business will grow enough to throw off the amount of revenue growth we need at the total And Speaker 600:50:26then Paul, you mentioned a metric that I'm not sure I quite understand, but I think you said that for customers that are entering into a multiyear contract, At renewal, you're seeing 50% higher value renewal. Can you just repeat what it is that you said there? Speaker 200:50:48Yes. So it's interesting doing an analysis. So the question is how much better are multiyear contracts than single year contracts? And of course we're happy to have All contracts single or multi year, but we're really happy to have multi year. And one of the things we've watched is what happens to a client At the end of their initial multi year term, whether it's 2 years, 3 years, 4 years, what do they do? Speaker 200:51:13Do they feel like they're done and they don't renew at all? Do they renew and renew for just the same value as they had in place? Do they renew and expand? And the analysis is showing that those clients who at the conclusion of that multiyear contract Whether it's 2 years, 3 years, 4 years or more, when they do renew, the value of that next contract is 50% larger than Speaker 600:51:38the value of the contract that Operator00:51:38they were coming out of was. Speaker 200:51:38Just to be clear, is that a Speaker 600:51:42Just to be clear, is that a total contract value or an annual contract value Speaker 200:51:46that's Annual. Speaker 600:51:49Wow! So effectively, that's if it's on average a 3 year contract and you're seeing a 50% uplift 3 years later, that's effectively like a 100% retention Speaker 200:52:08Nehal, it's not 50% greater than their contract they rent, 50% greater than their single year contract peers. So the analysis is single year contract clients versus multi year contract clients. How much more valuable are they and what happens to them relative to the point is not on That specific client, it's the value of multiyear versus single year and why we're pushing so hard to get multiyear because they are not only is that Revenue guaranteed during the term of the multi year contract, they are 50% more likely upon renewal to expand. They're not expanding by 50%. One day we hope that will happen. Speaker 200:52:48We love that we're doing everything we can to make sure that our customer Engagement models and customer success teams are treating them those clients in a way that that could be possible. For some they do, but that's not what's happening. It's not 50% growth in the contract value, it's compared to their peers, single year peers. Speaker 600:53:04Okay. Speaker 400:53:05Okay. Speaker 200:53:05Yes. Thank you for clarifying that. Great clarification. Speaker 600:53:08Yes. And then just to be clear, that 50% improvement relative to single year contract peers, There's generally 2 components to that, right? Renewal rate and then upsell, which one is the bigger factor here? Speaker 200:53:27It's renewal rate is the slightly larger factor because multi year clients are more they've been with us longer and they are more likely Then to sign up for the next journey with us. But it is so it's slightly more because of renewal rate, but we do see greater expansion of those clients as well again because we've had a longer time with those clients to establish a relationship to look for and sell to Expanded populations tee up additional journeys that we can go with that client. But they are the larger driver is their The likelihood that they are renewing versus a 1st year client, for example, that may not renew. Speaker 600:54:11Got it. Okay, great. Thank you. Speaker 200:54:14Thanks, Nehal. Good questions. Good to Speaker 600:54:16talk to you. Operator00:54:18One moment for our next question. Our next question will come from the line of Dave Storms from Stonegate Capital. Your line is open. Speaker 700:54:31Good afternoon. Speaker 200:54:33Hi, Dave. Speaker 700:54:35How is it going? Just wanted to kind of start, I saw the Education EBITDA margin, adjusted margin had a nice jump sequentially. Is there a story there that Maybe it's a sign of good things to come or is that just more seasonal factors or macro driven? Speaker 200:54:54Okay. The sequential Q2 to Q3? Yes. Yes. Dave, good question. Speaker 200:54:59What the driver of that, first of all, education It's really doing great and really thrilled to what Sean and the team are doing there. The specific answer to that question is that in Q2, We do these, what we call client symposiums. And they're events where we bring together Current and prospective clients as a way to expose them to Leader in Me process and we charge for attendance of those. So it comes in as revenue. And in the Q2, we did more of them than we did in the Q3. Speaker 200:55:32And so you and but we don't we're not making money on those. We're just charging a little bit to help Some of the costs have got revenue coming in with no profit attached to it and we had more of that in the second quarter than we did in the third quarter and that caused a sequential Bump there in gross margin. Speaker 700:55:51Understood. Very helpful. Thank you. And then the other thing, I know You mentioned in your comments that adjusted EBITDA for the quarter came in on the total company level came in higher than expected. Was there anything that really been priced that you could see going forward or is that just some of the revenue retention stuff that you were talking about earlier? Speaker 200:56:14Steve, anything you want to add? Speaker 300:56:19One of the significant things In this quarter is that, we're just in process like everybody else, really reviewing a lot of our expenses And controlling our hiring and just everything that we can control without negatively impacting revenue. So we had so our expenses came in quite a bit lower than we anticipated in Q3. And our revenue held up good, our gross margin held up good and we had less expenses. So everything kind of added together, but The expenses were a big part of that. Speaker 700:57:05Very helpful. Thank you for taking my questions and congrats on the quarter. Speaker 600:57:09Thanks, Dave. Operator00:57:11One moment for our next question. Our next question comes from the line of Alex Paris from Barrington Research. Your line is open. Speaker 800:57:25Hi, guys. Thanks for taking my questions. I want to also congratulate you on the strong performance in the 3rd quarter and comment that what a difference 3 months makes, right? Speaker 600:57:41Yes. Speaker 800:57:41Big difference this conference call than last conference call and that deep snow that we were waiting through seems to have melted a bit here in the spring. So just kind of trying to ask incremental questions here. You said that in your prepared comments that the number of All Access Pass clients Who renewed or expanded in Q3 was up or consistent with Q2 and You didn't lose or not renew large clients like you did in Q2. Can you maybe just dive into that a little bit more Sequentially, what's the macro impact on the North American Enterprise Business? Speaker 200:58:31Yes. Great question. So, yes, as mentioned, Q2 we had what we had in Q2 was a few a handful of clients who were Some of our a couple of our larger clients that because of circumstances on their side weren't able to renew and that disproportionately weighed on that. We had we saw much less of that. No big clients like that in Q3, certainly. Speaker 200:59:02And so that improved While client again, client retention the percentage of clients retained quarter to quarter was roughly the same. But the revenue retained from those clients Who renewed was that percentage was better in the 3rd quarter because again we didn't have a couple of those outlier clients like we did in Q2. And then we're seeing that trend continuing to Q4 and that trend being the strengthening trend there, getting revenue retention Back up to levels that were more consistent with what we were seeing in Q1 and throughout last year. And we the further outlook is that we expect that to continue into 1st quarter and beyond. Speaker 800:59:43Got you. And then you still have hope or expectations that you'll have the opportunity to win back some of those larger clients that didn't weren't able to renew in Q2? Speaker 200:59:53100%. 100%. In fact, The ones we're talking about in Q2, the conversations were we are on their side, we are so disappointed. There are some things going on and we're not going to talk about who those clients are. But when you if you knew them, you would understand why they were in the position they were in. Speaker 201:00:10And they have every expectation, So do we that they'll come back. In fact, we continue to meet with them and have quarterly business reviews. We're still kind of treating them as if they're clients. We're not they're not they don't have access to our Products and services, but from a relationship standpoint, we hope and expect that we will win them back. And that's really the mentality, Alex, we take with all of our clients. Speaker 201:00:30We talk about Clients for life, that's both kind of a mantra, but it's also a way of behaving. And so every quarter, we have Some nice win backs of clients that for some reason weren't able to renew. In fact, we talked in the second quarter about a client, A large client that wasn't able to renew was an IT consulting services firm, very large global company that wasn't able to renew in the Q4. They were unsure about what this year would look Like for them, they didn't renew, but they did renew in the Q2 this year and significantly expanded the size of their subscription with us. And so We hope and expect and are doing everything we can to make that the case for any client that we lose and particularly a couple of those big ones in Q2. Speaker 801:01:15Good to hear. Good to hear. Thanks. And then still on the Enterprise business, in your prepared comments, Paul, you mentioned that China China and Japan were obviously a drag in the first half of the fiscal year. Together, they represented 52% of international sales. Speaker 801:01:35You didn't mention Japan specifically, but maybe just a little overview on what's going on in China and Japan quarter over quarter. Speaker 201:01:43Thank you. We were pleased. Japan and China behaved Like we thought they would in the Q3. So you'll recall, we talked in the Q2 about the fact that they were they had been a drag and continued through the 1st 2 quarters of this year to be a drag. And we anticipated and still do that. Speaker 201:02:03They kind of net net overall are providing a bit of a drag on overall reported growth this year. And that we kind of gave guidance around that in Q2. That said, in Q3, China strengthened significantly. We've seen this now 3 times with them. China has kind of had a 3 times In and out of COVID experience and each time they've come back out, the business has responded and grown rapidly. Speaker 201:02:30That happened again in the Q3 and we expect that they'll have Meaningful growth in the Q4. They will not be to the level we thought they would have been for this full year, Fiscal 2023, but they are growing back meaningfully like we expected they would start to do at some point in the year. This is happening a little bit later in the year. And so both China and Japan are back on a nice growth trajectory on a year over year basis and expect that they'll contribute meaningfully in the Q4 and as we move into next year. Speaker 801:03:02Great. And then just a quick question for Sean, I believe, on the Education Division in the summer. The summer is a very important period for renewals and that sort of thing in that business. I know you're focused significantly on districts rather than just focusing on schools. Maybe a little update and color there what you're seeing in the early renewal season? Speaker 901:03:26Sure. Yes. Hi, Alex. How are you? Speaker 201:03:30Good. How are you? Speaker 901:03:31So yes, we're excited about the summer. So generally, we feel really good about it. We have a lot of schools and districts coming on right now. I think what The strength of our growth so far this year and going into the Q4, we feel like our solution is like perfectly designed for the challenges that schools are facing right now. So A lot of mental wellness among teachers as well as students, learning loss, test scores are the lowest they've been in a long time. Speaker 901:04:03And so being able to help overcome those learning loss problems, teacher turnover is a big issue, whole student development instead of just Academic looking at the whole students. So all those things are we're perfectly designed to deliver well on those. So we feel really good about The summer coming into it, the district focus is working. I think We'll report on this at the end of the year, but I think we're going to double the amount of districts we brought on compared to last year, which is really good news. And with that comes clumps of schools instead of single schools. Speaker 901:04:40It usually takes a little longer to get a district on, but boy, they're much bigger and You get big clumps instead of onesies, twosies. And the retention so far has in terms of the schools that are renewing is really good and strong like it's been historically. So it's there's a lot of momentum. The results we continue to get with our data and research is really strong. For example, we just did a big study on Teacher retention in Leader in Me Schools is significantly higher and that's become a big issue. Speaker 901:05:20So of course, we're going to Market that and get out with that message. But we've got we've just got a lot of things in our favor right now and we expect a solid 4th quarter. Speaker 801:05:33Great to hear, Alex. Absolutely. That's what I was looking for. Thank you, Sean, and Good luck on the renewal season and good luck on the Q4 overall. Thanks for taking my question. Speaker 201:05:47Thank you. Thanks, Alex. Operator01:05:49One moment for our next question. Our next question will be a follow-up from Nehal Chokshi from Northland Capital. Your line is open. Speaker 601:06:06Yes. Thank you for the follow-up question. I wanted to know your thoughts on the potential impact of generative AI on how you can impact your customers as well as how it can impact your own employees? A little bit out there question, but I appreciate your thoughts there. Speaker 201:06:28That's a great question. In fact, I was hoping somebody would ask me. I considered making that kind of the 4th Question I was going to answer proactively, but I thought no, we won't do that, it will be too many. So we're actually quite encouraged by the opportunity that generative AI is going to present for us. And then you outlined it 2 ways. Speaker 201:06:511, There's an opportunity for us as we embrace this internally and how we work just to become even more efficient. We think that that could be a real accelerant for us. We already have a really strong business financial operating model, but that ought to even help More in the future as we can unleash the power of generative AI to help us work more efficiently. I think That'll be a big opportunity. I think the bigger opportunity actually might be with our clients. Speaker 201:07:21We're working aggressively right now to, To watch this as quickly as we can, but to think about and to figure out how to weave AI into our offerings. For example, We are we talk about being a content plus people plus technology company and that the integration of those three things are a differentiator and important as it relates to helping clients and people achieve behavior change and doing it at scale. The people component is really important. We don't expect that's going to go away. But the part of it we could I could imagine a day where that coaching Some of that coaching is you have an you have your AI Franklin Covey coach in your pocket all the time. Speaker 201:08:04And with our acquisition of Janna Few years ago, John, it is that for a lot of people. It's kind of a just in time. Right now, it's text based. We push information to people just in time supportive of the learning journeys they're on, but also to play the role of performance support coaching kind of in the moment. What AI could do for that would be tremendous. Speaker 201:08:26And I think one of the questions around AI is going to be, can you trust The source. And Franklin Covey being the most, if not one of the most trusted leadership companies out there, you can definitely trust Where that information is coming from. And so as we kind of turn AI on, so to speak, across different solutions As it plays a bigger role on our impact platform in helping people monitor, measure, track behavior change, feeding analytics back There's a big opportunity there. We're actually quite excited about it and think it'll be a great accelerant for us in a couple of important ways. Speaker 601:09:07Do you have any actual develop generative AI development programs that have been kicked off at this point in time? Or is this more of a discussion of where might you want to make such investments? Speaker 201:09:24Yes. Great question. So we don't have anything that we have released to our clients Speaker 301:09:28yet. Speaker 201:09:31But And we are working on things like what I just described, But we have not released we have not officially put any of that into our offering for our clients yet. Expect to do so in the Future, near future. Speaker 601:09:50Near future. Okay, great. Thank you. Speaker 201:09:56Okay. Operator01:09:59Thank you. And I'm not showing any further questions in the queue. I'd like to turn the call back over to Paul for closing remarks. Speaker 201:10:07Okay. Wonderful. Thank you, Victor. Before we go, we had Bob on. And Bob was we're going to turn to just a minute to Bob to share a couple of thoughts and he's dropped. Speaker 201:10:20And so what we're going to do, if it's okay, is Bob I'm going to ask Steve if he'd be willing to share what Bob wanted to say. So pretend for a minute that You're listening to Speaker 301:10:33Bob. Thanks Bob. And maybe Speaker 201:10:34Bob will be on by the end of this, Steve, and he can share a thought or two Speaker 301:10:37as well. Maybe. I'll try to talk in Bob's voice. So I'm reading what he was going to say and it's in his words. So obviously, I This is Bob. Speaker 301:10:53I'm delighted to be here with you all and share a couple of things. Okay. First, I would like to express to you, our shareholders, how much we appreciate and have appreciated your trust, support and guidance. You are great advisors and supporters and our executive team wakes up every day determined to continue to earn your confidence, trust and commitment. 2nd, I'd like to express to Paul, Steve, Jen, Sean and to the entire executive team, my, the Board And I know you as shareholders, our appreciation and admiration for their great leadership and vision and for the remarkable way in which they lead and execute each day. Speaker 301:11:39The strength of our combined ongoing leadership has and is Significantly expanding the strength of our strategic moat, building an incredible future and creating significant value for our shareholders. And 3rd, on behalf of myself and our remarkable Board of Directors, I would like to express to Paul how much we admire him as a person, as a leader and as our CEO. Paul has done and is doing just an incredible job and he has my full confidence that of the Board, of the executive team on Franklin Covey's employees and of our clients and customers and I know of each of you. Given this, I am pleased to announce that Paul has been appointed to serve as a member of the company's Board of Directors starting immediately and that he will formally stand for election to the Board at this year's Annual Shareholder Meeting. Given Paul and the team's tremendous performance and deep strength in leading the company, I wanted to also let you know Effective September 1, 2023, I will transition from the additional role I took over as Executive Chairman in order to help in any way that I could during the transition and return to the single role of Chairman of the Board, where I will happily and actively continue to help in any way that I can. Speaker 301:13:15So We appreciate Bob and everything that he has done with for the company and are pleased that he will still Serve as the Chairman of the Board and have influence on the company and we're very pleased that Paul has been appointed To the Board and as Bob said, we all do totally support Paul. Speaker 201:13:39Thanks, Steve, and Thanks, Bob. I would just say and final comment from you, Bob, you could not have a better partner as you all know than Bob and you just Could not have. And that has been the case, and I'm excited that's going to continue to be the case as he's the Chairman of the company. So Thank you all so much for your time today. I know we went a little bit over, but it was important, I think, to share, which Bob could have, but important to share that. Speaker 201:14:03And we appreciate you. Thanks for all of your interest and for your careful understanding of the company. And we look forward to talking again when we report year end results. Have a good evening. Operator01:14:17This concludes today's conference call. Thank you for participating. You may now disconnect. Everyone have a greatRead moreRemove AdsPowered by Conference Call Audio Live Call not available Earnings Conference CallSTMicroelectronics Q3 202300:00 / 00:00Speed:1x1.25x1.5x2xRemove Ads Earnings DocumentsSlide DeckPress Release(8-K)Quarterly report(10-Q) STMicroelectronics Earnings HeadlinesItaly says it opposes the CEO of STMicroApril 9 at 3:13 PM | reuters.comSTMicro independent board members block appointment of Italy's SalaApril 9 at 2:06 PM | reuters.comTrump Treasure April 19Thanks to President Trump… A $900 investment across5 specific cryptos… Could gain 12,000% so quickly that, just 12 months later…April 9, 2025 | Paradigm Press (Ad)JEFFERIES Upgrades STMicroelectronics N.V. (STMEF)April 9 at 4:15 AM | msn.comNotice of Update to Proposed Resolutions for STMicroelectronics 2025 Annual General Meeting of ...April 8 at 6:09 PM | gurufocus.comNotice of Update to Proposed Resolutions for STMicroelectronics 2025 Annual General Meeting of ShareholdersApril 8 at 4:30 PM | globenewswire.comSee More STMicroelectronics Headlines Get Earnings Announcements in your inboxWant to stay updated on the latest earnings announcements and upcoming reports for companies like STMicroelectronics? Sign up for Earnings360's daily newsletter to receive timely earnings updates on STMicroelectronics and other key companies, straight to your email. Email Address About STMicroelectronicsSTMicroelectronics (NYSE:STM) N.V., together with its subsidiaries, designs, develops, manufactures, and sells semiconductor products in Europe, the Middle East, Africa, the Americas, and the Asia Pacific. The company operates through Automotive and Discrete Group; Analog, MEMS and Sensors Group; and Microcontrollers and Digital ICs Group segments. The Automotive and Discrete Group segment offers automotive integrated circuits (ICs), and discrete and power transistor products. The Analog, MEMS and Sensors Group segment provides industrial application-specific integrated circuits (ASICs) and application-specific standard products (ASSPs); general purpose analog products; custom analog ICs; wireless charging solutions; galvanic isolated gate drivers; low and high voltage amplifiers, comparators, and current-sense amplifiers; MasterGaN, a solution that integrates a silicon driver and GaN power transistors in a single package; wireline and wireless connectivity ICs; touch screen controllers; micro-electro-mechanical systems (MEMS) products, including sensors or actuators; and optical sensing solutions. The Microcontrollers and Digital ICs Group segment offers general purpose and secure microcontrollers; and radio frequency (RF) products. It also offers application-specific standard products for analog, digital and mixed-signal applications. In addition, the company provides assembly and other services. It sells its products through distributors and retailers, as well as through sales representatives. The company serves automotive, industrial, personal electronics and communications equipment, and computers and peripherals markets. 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There are 10 speakers on the call. Operator00:00:00Good day and thank you for standing by. Welcome to the Third Quarter 2023 Franklin Covey Earnings Conference Call. At this time, all participants are in a listen only mode. After the speakers' presentation, there will be a question and answer Please be advised that today's conference is being recorded. I would now like to hand the conference over to your speaker today, Derek Hatch, Corporate Controller. Operator00:00:33Please go ahead. Speaker 100:00:35Thank you, Victor. Good afternoon, everyone. On behalf of Franklin Covey, I would like to welcome you to our Q3 fiscal 2023 earnings call. Before we begin this afternoon, I would like to remind everyone that this presentation contains forward looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. Forward looking statements are based upon management's Current expectations and are subject to various risks and uncertainties, including but not limited to the ability of the company to grow revenues, the acceptance of and renewal rates for our subscription offerings, including the All Access Pass and Leader in Me memberships the ability of the company to hire productive sales and other changes in the company's market share, changes in the size of the company overall market for the company's product, changes in the training and spending policies of the company's client and other factors identified and discussed in the company's most recent annual report on Form 10 ks and other periodic reports filed with the Securities and Exchange Commission. Speaker 100:01:42Many of these conditions are beyond our control or influence, any one of which may cause results to differ materially from the company's current expectations. And there can be no assurance the company's actual future performance will meet management's expectations. These forward looking statements are based upon management's current We undertake no obligation to update or revise these forward looking statements to reflect events or circumstances after the date of today's presentation, except as required by law. With that out of the way, we'd like to turn the time over to Mr. Paul Walker, our Chief Executive Officer. Speaker 100:02:12Paul? Speaker 200:02:13Thank you, Derek. Hello, everyone. Thanks for Joining us, we're glad to have the chance to talk to you today. Joining me on the call are Steve Young, our CFO Jennifer Colasimo, President of our Enterprise Division Sean Covey, President of our Education Division and other members of our executive team. We're also happy to have Bob Whitman, our Executive Chair and Chairman of the Board with us today. Speaker 200:02:36I'd like to start out by expressing how pleased we are with the continued strength, durability and growth of the business and of our business model. This strength and durability are evident in our Q3 year to date and latest 12 months results. And we're pleased to reaffirm our fiscal 2023 guidance that we expect to achieve adjusted EBITDA between $47,000,000 $49,000,000 in constant currency. I'd like to begin today by briefly sharing a few headlines from the quarter. First, our revenue growth continued to be strong. Speaker 200:03:07As you can see shown in Slide 4, since the conversion of our subscription business model in fiscal 2017, our subscription and subscription services sales have grown by more than $150,000,000 to $222,200,000 We're pleased that driven by the continued strength of our subscription business, Both our overall revenue growth and our subscription and subscription services revenue growth continued to be strong in the 3rd quarter and for the year to date and latest 12 month periods. For overall company revenue, as you can see on Slide 5, in the 3rd quarter, Total company revenue grew 8% or 9% in constant currency or $5,300,000 on top of the Strong 13% growth achieved in last year's Q3, a quarter which benefited from comping against the pandemic impacted third quarter in the prior year. For the year to date and latest 12 month periods, revenue grew strong 10% and 11%, respectively, or 12% year to date and 13% particularly considering the pandemic comp enhanced growth last year. As shown in Slide 5, in the 3rd quarter, our total And subscription services revenue grew 9% or $4,900,000 on top of the strong 31% growth achieved in last year's Q3. For the year to date and latest 12 month period, subscription and subscription services revenue grew a strong 15% 17% respectively. Speaker 200:04:46I'd like to briefly provide additional context on our year over year revenue growth and its comparison to growth over the past several years. For total company revenue, as shown in Slide 6, for the latest 12 month period through fiscal 2022's Q3, Our total latest 12 month revenue growth was a very significant $48,800,000 Again, as noted, the magnitude of this growth partially reflected benefiting from comping against the pandemic impacted periods in fiscal years 20202021. In comparison with that significant growth, percentage revenue growth for the latest 12 month period through this year's Q3 was lower. However, as you can see on an absolute dollar basis, The $28,400,000 of revenue growth we achieved in the latest 12 month period through this year's Q3 was very strong. In fact, as you can see, the $28,400,000 of growth in the latest 12 month period through this year's Q3 represents the 2nd highest dollar amount of growth for any comparable period in any of the past 6 years. Speaker 200:05:57It was exceeded only by 20 22's growth, which as noted, benefited from a comparison against the pandemic period. And to normalize for last year's pandemic benefited comparison is also shown on Slide 6. Our more than $77,200,000 growth on a rolling 2 year basis over the last 2 years exceeded that of any other 2 year period since our business model conversion, both in terms of absolute dollars of growth and percent of growth. Importantly, if we were to achieve the same strong $28,400,000 of revenue growth in the next 12 months that we did in the last 12 months, that level of growth would itself represent approximately 10% revenue growth in the coming year. From and beginning in the Q2 of fiscal 2024 comparisons will return to a more apples to apples basis. Speaker 200:07:02This same pattern has played out in our subscription and subscription services revenue. As you can see shown on Slide 7, for the latest 12 month period through fiscal 2020 2's Q3. Our subscription and subscription services revenue grew by an extremely strong $50,700,000 again benefiting from comping against pandemic impacted periods in fiscal 2020 2021. Again, in comparison with that very large growth, our percentage revenue growth for the latest 12 months period was lower. However, on an absolute dollar basis, our $32,000,000 of subscription and subscription services revenue growth for the latest 12 months through this year's 3rd quarter was very strong, representing the 2nd highest 12 months dollar growth amount over the past 6 years, exceeded only by 20 22's growth, which as we've noted, benefited from its comparison to a pandemic impacted period. Speaker 200:07:58And again, to normalize for last year's pandemic benefited comparison, on a rolling 2 year basis, our $82,700,000 of subscription and subscription services revenue growth for the last 2 year period far exceeded that of any other 2 year period since our business model conversion, both in terms of absolute dollars of growth and percent of growth. The second thing I'd like to note is that the durability of our sales also continues to increase and the extent of our visibility into future sales growth continues to expand. Since our conversion to our subscription business model in fiscal 2016, our balance of deferred subscription sales, Both billed and unbilled has grown consistently and rapidly. As shown in Slide 8, our balances of deferred subscription sales billed and unbilled have grown from $17,800,000 in fiscal 2016 to $140,900,000 for the latest 12 months through this year's Q3. And this strong growth in deferred subscription sales continued to grow strongly in the 3rd quarter, increasing $24,400,000 or 21 percent to $140,900,000 up from $116,500,000 in last year's Q3. Speaker 200:09:13Achieving this strong growth in our balance of deferred subscription sales in the Q3 provides an extremely strong foundation for our continued ability to achieve significant future sales growth as all of this deferred sales balance is recognized in the coming quarters years. Adding another dimension to the increasing durability of our At the same time, our deferred subscription sales balances are increasing. The average duration of our subscription contracts is also increasing. As a result of the significantly increasing percentage of our All Access Pass contract value that is represented by multiyear contracts In our North American enterprise operations, the percent of our total All Access Pass contracts represented by multiyear contracts of at least 2 years increased to 52%, up from 42% at the end of the Q3 last year. And the percentage of contract amounts We have invoiced represented by those multiyear contracts of at least 2 years increased to 57%, up from 51% at the end of the Q3 fiscal 2022. Speaker 200:10:29The third point I'd like to make is that our gross margin and operating SG and A as a percent of sales remain extremely attractive. As shown in Slide 9, our gross margin percent has increased steadily over the years, improving from 67.6% in fiscal 16% to 75.8% for the latest 12 months through this year's Q3. As also shown in Slide 9, our gross margin In the Q3 was a strong 75.9 percent and with 76.1% year to date and 75.8% for the latest 12 months. We're also pleased that operating SG and A as a percent of sales in the 3rd quarter improved a further 157 basis points to 59.3 percent compared to 60.8% in last year's Q3. And that for the year to date and latest 12 month periods, operating SG and A as a percent of sales improved 140 basis points to 60.5 percent and 211 basis points to 59.8 percent respectively. Speaker 200:11:304th, adjusted EBITDA growth continued to be strong. The combination of Strong revenue growth, significant gross margins and declining operating SG and A as a percent of sales has increased has resulted in significant increases in adjusted EBITDA. As shown in Slide 10, since the beginning of the pandemic's impact in 2020, Adjusted EBITDA increased more than $30,000,000 from $14,300,000 in fiscal 2020 to $44,900,000 for the latest twelve period, reflecting a 37% flow through of the $83,000,000 increase in sales during that same period. We're pleased that this robust growth in adjusted EBITDA continued in the 3rd quarter, increasing to a higher than expected $11,900,000 compared to the $10,900,000 in last year's Q3. In constant currency, adjusted EBITDA in the Q3 was 12,300,000 Year to date through the Q3, adjusted EBITDA increased $2,700,000 or 9 percent to $31,600,000 or $32,900,000 in constant currency. Speaker 200:12:41And for the latest 12 month period, adjusted EBITDA increased 14% to $44,900,000 representing flow through of 19%. Building on this strength and as I mentioned previously, we're pleased to reaffirm our fiscal 2023 guidance that we expect to increase to approximately $57,000,000 in fiscal 2024 and to approximately $67,000,000 in fiscal 2025 and then to continue to increase aggressively each year thereafter. Finally, as it relates to the purchase of stock, during the Q3, after continuing to make growth investments in the business, we invested $25,000,000 to purchase 664,000 shares. Over the past 5 quarters, we've invested $50,000,000 to purchase a total of 1,260,000 shares or a significant 8.8% of the company's total shares that were outstanding at the beginning of the 5 quarter period. We're pleased to have been able to purchase such a significant amount of stock at what we view as a compelling value. Speaker 200:13:53The ongoing strength of these outcomes reflects the power of our continued focus on 3 fundamental priorities. 1st, being our client's partner of choice for addressing the challenges that really matter to them. 2nd, accomplishing that first priority with a strong and profitable business model and third, reinvesting these profits and cash flow at high rates of return to create even more value for shareholders. As shown in Slide 11, our first priority Being our clients' partner of choice for addressing the challenges that really matter to them translates into high client and revenue retention, strong growth in revenue and increasingly large and growing lifetime customer value. Our second priority, accomplishing the 1st priority with a strong and profitable business model results in a significant portion of our revenue growth flowing through the increases in adjusted EBITDA and cash flow. Speaker 200:14:50Importantly, this means that shareholders can earn significant cash on cash returns on their investment At the same time, they see the value of their investment continue to grow. And our 3rd priority, reinvesting these profits and cash flow High rates of return to create even more value translates into the creation of substantial additional compounding shareholder value. Shareholders benefit from both the expected continued increase in the value of the company and the prospect of owning an increasing share of it. I'd like to briefly report on our strong progress in each of these three priorities in our Q3 year to date and for the latest 12 months. To accomplish our first priority, that of being our client's partner of choice in addressing the challenges that really matter to them, We've organized the entire company around being the partner of choice for our clients and helping them address their mission critical opportunities and challenges. Speaker 200:15:42We want to be so effective at doing this that they become clients for life. This loyalty in turn translates into high durability of our revenue Significant growth in the lifetime value of our customers. This is reflected in the following outcomes as you can see shown in Slide 12. Consistently winning new logos or clients, having subscription and subscription services sales continue to increase as a percent of total company sales, Retaining substantially all of our subscription revenue, increasing our average subscription contract size, increasing the percent of logos in multiyear contracts, continuing to have clients purchase a considerable amount of services to help them achieve their performance breakthroughs, and achieving a high and growing lifetime customer value. We're pleased as you can see in Slide 13 that each of these key outcomes remain strong in the 3rd quarter and has for the year to date and for the latest 12 months. Speaker 200:16:41In fact, Slide 14, as you can see, provides additional information on some of these outcomes. As shown, subscription and subscription services sales for the latest 12 months now account for 79% of total company sales. Average subscription and subscription revenue subscription services revenue has increased from approximately $20,000 when we launched AAP to $77,000 through the end of fiscal 2022. As noted a moment ago, the percentage of clients who are now on a multiyear Contract continues to increase and the percent of the dollar amount of contracts we invoice represented by those multiyear contracts continues to increase. And finally, our clients continue to purchase considerable amounts of services, services which are an important part of our solution and a unique point of model. Speaker 200:17:40And doing so such that a significant percent of our sales growth flows through to increases in adjusted EBITDA and cash flow. As shown in Slide 15, the strength of our business model is reflected in the following outcomes. 1st, continuing to achieve strong gross margins. Second, having a cost of acquiring a customer that is less than the sales generated even in the 1st year of a subscription contract 3rd, having operating SG and A decrease as a percent of sales even as we grow and finally, continuing to grow our adjusted EBITDA, which has significant increases to free cash flow. As you can see on Slide 16, we're pleased that these outcomes also we made Strong progress in each of these areas in the Q3. Speaker 200:18:23As shown in Slide 17, these specific outcomes are as follows. Gross margin remains very strong even after absorbing Education Division Symposium Expenses and Increased Travel Related TO On-site Delivery. Operating SG and A as a percent of revenue continues to decline and we're achieving strong flow through of incremental revenue due to our relatively fixed cost structure and high growth margin and contribution levels. And finally, a brief report on our 3rd priority to reinvest these profits and cash flow at high rates of return to create even more value. As shown in Slide 18, successfully achieving this priority is reflected in the following outcomes: investing capital in the business at high rates of return and returning substantial amounts of excess cash to shareholders in the form of stock buybacks. Speaker 200:19:15As shown in Slide 19, we're pleased that our investments have met each of these And as shown on Slide 20, during the Q3, as I mentioned, we returned more than $25,000,000 to shareholders by purchasing 664,000 shares. And over the last five quarters, we've invested $50,000,000 to repurchase approximately 1,260,000 shares or 8.8 percent of the company's total shares. Steadily advancing each of these priorities is placing us in a special category of companies. A company that consistently and simultaneously seeks to Strengthen and expand our strategic moat in the most important and lucrative space in our chosen markets, generate high rates of growth in adjusted EBITDA and cash flow and 3rd, a company that generates outsized cash on cash and long term returns for shareholders by investing that cash to create additional value. Consistent with this, as I said, we're pleased to reaffirm our guidance that we expect to achieve adjusted EBITDA between $47,000,000 $49,000,000 in constant currency for fiscal 2023. Speaker 200:20:22We're pleased that for the latest 12 months through the Q3, our adjusted EBITDA is already close to the low end of that range. And as we'll discuss in a minute, we expect further growth in adjusted EBITDA in the 4th quarter. We then expect adjusted EBITDA in constant currency to increase to approximately $57,000,000 in fiscal 2024 and to approximately $67,000,000 in fiscal 2025 and then to continue to increase meaningfully each year thereafter. I'd now like to turn some time to Steve to discuss our results in quarter for the quarter year to date in a little more detail. Steve? Speaker 300:20:55Thank you, Paul. Good afternoon, everyone. It's a pleasure to be with you today. I'd like to briefly provide more detail on the factors underlying this strong performance, focusing on The results in 3 key areas of our company, specifically our enterprise business in North America, The enterprise business internationally in both our direct offices and international licensee partner operations and our Education business, which is primarily in North America. As shown in Slide 21, results and our enterprise business in North America continued to be strong in the Q3 year to date and latest 12 months. Speaker 300:21:42Reported sales in North America, which account for 73% of total enterprise division sales grew 3% in the 3rd quarter on top of 20% growth in last year's record 3rd quarter, 9% year to date and 11% in the latest 12 months. We are pleased with the 23% growth we've achieved in enterprise business in North America over the past 2 years, the 1st year of which as Paul noted benefited from comping to the prior year COVID impacted result. As noted, we expect the beginning in Q2 of FY 'twenty four, our year over year comparisons will return to be on an apples to apples basis. Subscription and subscription services sales in North America grew 3% for the quarter on top of 29% growth in last year's Q3. Subscription and subscription services Sales increased 9% year to date and 12% for the latest 12 months. Speaker 300:22:52We are pleased with the growth rates we've achieved in the enterprise business in North America, particularly in light of the fact this growth is comping over pandemic impacted quarters. Our balance of deferred sales billed and unbilled in North America grew 19% compared to last year's Q3 balance, establishing a strong base for next year's growth and the percentage of North America's All Access Pass invoiced sales represented by multi year contracts as mentioned, increased from 57% for the latest 12 months ended this year, up from 51% for the latest 12 months last year and the percentage of contracts that were for multi year periods increased to 52% from 40 2% in the latest 12 months last year. As shown in Slide 22, Revenue in our international operations, which accounts for approximately 17% of our total Enterprise division revenue increased $1,700,000 or 23% in the quarter, primarily driven by improved results in China. As also shown in Slide 22, our international licensee partner sales increased 9% in the 3rd quarter, 10% year to date and 16% in the latest 12 months. We're pleased with these results, particularly considering the adverse impact of FX and a challenging geopolitical environment. Speaker 300:24:33Finally, the results in our Education division, which accounts for approximately 24% of total company sales, continued to be strong in the Q3 year to date and latest 12 months. As shown in Slide 23, Education sales grew 18% or $2,600,000 in the 3rd quarter, 23% year to date and 21% in the last 12 months. Education subscription and subscription services sales growth was strong, increasing 19% in the 3rd quarter, 24% year to date and 22% in the latest 12 months. Education's balance of deferred subscription sales billed and unbilled increased 15% in the 3rd quarter and year over year retention of Leader in Me schools remain extremely high at approximately 90% for the latest 12 months. Now cash flows from operating activities. Speaker 300:25:40As shown in Slide 24, our cash flows from operating activities was 25 $900,000 at the end of the 3rd quarter. This is consistent with our expectation that cash flows would strengthen in the back half of this fiscal year. Finally, even after investing more than $50,000,000 of excess liquidity for stock Purchases in the last five quarters, as mentioned, including the $25,000,000 stock purchase we did in this quarter, we ended the quarter with more than 100,000,000 In liquidity, including $39,300,000 in cash and with a full 62,500,000 revolving credit agreement undrawn. So now going on to guidance. As Paul noticed Previously said and as shown in Slide 25, we are pleased to reaffirm again that our guidance is we expect to achieve adjusted EBITDA of between $47,000,000 $49,000,000 in constant currency for FY 'twenty three. Speaker 300:26:51As noted, for the latest 12 month period through the Q3, our adjusted EBITDA is already very close to the low end of that range. We expect further growth in adjusted EBITDA of course in the 4th quarter. As we do each year, we expect to provide formal FY 'twenty four guidance when we report year end results. However, our projected outlook is that we expected adjusted EBITDA in constant currency to increase to approximately 50 $7,000,000 in FY 'twenty four and to approximately $67,000,000 in FY 'twenty five and then continue to increase each year of their assets. Because a significant percentage of the company's growth in revenue flows through to adjusted EBITDA, Achieving these future adjusted EBITDA targets only requires revenue growth in the high single digit to low double digit ranges. Speaker 300:27:52However, our multi year revenue outlook is to move from high single digits growth to low double digits and into low teens in coming years. As noted earlier, the company's latest 12 month revenue growth of 11% was on top of 17% growth in FY 'twenty two that of course benefited from comping against 'twenty one's pandemic impacted numbers. Consistent with this guidance, noting our 3rd quarter year to date adjusted EBITDA After the constant currency adjustment of $1,300,000 is $32,900,000 We expect adjusted EBITDA in the 4th quarter to be between $14,100,000 $16,100,000 in constant currency. We feel good about achieving this result. As to revenue consistent with last quarter's update, We expect revenue for the year to be approximately $284,000,000 reflecting approximately $81,400,000 of revenue for the Q4. Speaker 300:29:02We have confidence in these targets despite the possibility of dramatic changes in the world's geopolitical Environment, the economy and other factors could impact our expectations. So, Paul, back to you. Speaker 200:29:15Thank you, Steve. Appreciate that. We're now ready to begin the transition of the Q and A portion of the call. And as we do, I'd like to begin by addressing Three questions. Some of you have previously indicated you have an interest in. Speaker 200:29:31First, some have asked how potential uncertainty in the Color about what we're seeing right now across our enterprise All Access Pass business and I'll make just 4 maybe 4 quick points here. First, as you know, we've chosen to organize the entire company around the most important must win challenges and opportunities our clients face. Therefore, one aspect of durability is solution durability. Our solutions to these must win challenges and opportunities are viewed as best in class at driving collective action and behavior change and these challenges and opportunities continue regardless of the external environment. 2nd, as we reported, we continue to be pleased with our growth in the number of new logos, growth which shows clients' continued desire and need to invest to address our top challenges and opportunities. Speaker 200:30:28Year over year revenue from new logos has grown in each of the first three quarters this fiscal year. 3rd, an increasing and sizable portion of our clients recognize that they benefit from a long term partnership with Franklin Covey. After considerable focus and effort over the past few years, we've grown the percentage of clients in the U. S. And Canada who are on one of these multiyear contracts from 0 to, as we've said, 52% at the end of the 3rd quarter. Speaker 200:30:54And of course, the associated revenue is 57% of our subscription revenue. And this growing base of multiyear clients Tremendous durability and future visibility and predictability of revenue. Interesting point, not only is the annual revenue retention from these multiyear contracts at least 100% during the term of their contract. At the conclusion of their multiyear contract term in the beginning of a next contract period, Our already high revenue retention percent is even higher with these multiyear contract clients. In fact, it's 50% higher than that of their single year term peers on an already high base. Speaker 200:31:32Finally, last quarter, we reported that while the vast majority of our large and growing subscription business was unaffected by the macro environment. Those few clients who were combined with the high comp over the prior year's elevated growth percentage partially due to the COVID impact the previous year. That did have some impact in the quarter on revenue retention and overall All Access Pass growth rates. We're pleased to report that our revenue retention percentage strengthened meaningfully in the 3rd quarter compared to the second, and we're expecting the 4th quarter to be even stronger, returning to roughly the same strong quarterly retention levels we achieved throughout last fiscal year and in the Q1 of fiscal 2023. We continue to feel incredibly good and have a high level of confidence about the durability of our All Access Pass subscription business. Speaker 200:32:21If I could, maybe a second question that's come up from time to time is related to how we're thinking about the growth of our sales force, specifically the key client facing revenue generating roles of client partner, implementation strategist and leader in me coach. As we reported last quarter from the end of fiscal 2012 through the end of fiscal 2022, we've grown our number of client partners by 2 50% from 120 to 300. Additionally, since the launch of our subscription business in fiscal 2016, We've created and grown 2 additional key client facing account roles, implementation strategist in our Enterprise division and Leader in Me Coaches in our Education division from 0 to approximately 150 people. Today, the professionals in these three roles represent far and away the largest client facing organization in our company's history and a team that is among the largest in our industry. Each of these roles is critical to driving new client subscriptions, retention, expansion and the sale of subscription services. Speaker 200:33:29As we prioritize the successful development and ramp of each of these associates, we expect end fiscal 2023 with approximately 450 client facing professionals and then anticipate that we will hire roughly 40 net new professionals across these 3 client facing roles in fiscal 2024. Additionally and importantly, The ultimate revenue potential and expectation for a new client partner's growth beyond his or her initial ramp up is increasing significantly. Prior to the launch of our subscription business, we did not have a contractual and consistent recurring revenue model. As a result, once a client partner reached their top and ramp up goal of achieving $1,300,000 in annual sales, it was more difficult for them to consistently achieve revenue growth above that $1,300,000 fully ramped level. And because they had to replace a lot of revenue each year, when they did grow above the $1,300,000 level, in the aggregate these fully ramped Client partners tended to grow their revenue by only 2% or 3% each year. Speaker 200:34:36Today, nearly 8 years into our conversion to subscription, Our data and experience demonstrate that the average client partner once ramped to $1,300,000 will continue to grow their revenue by approximately 10% for at least the next 5 years. This significantly increased growth rate for fully ramped Client Partners is made possible by a combination of important factors including our high levels of client and revenue retention, The fact that more than 50% of our clients are in a multiyear contract, the significant headroom we have for expansion within nearly every one of our clients, the addition of implementation strategist and leader in me coach roles and our increasing sales enablement and sales management capabilities. The combination of these factors gives us tremendous confidence to continue expanding each of these key client facing account roles and it gives us confidence in our ability to generate significant future revenue growth. And third, The third question before we open to your questions today is what led us to decide to invest $50,000,000 to purchase more than 8 percent of the company's outstanding shares over the past 5 quarters, while continuing to make significant growth investments in the business. Sometimes we're asked to share how we approach the decision to purchase shares. Speaker 200:36:01I'd like to briefly share our framework. First, we work to ensure that we're making all the high return internal investments in content, technology, sales force expansion and client facing team expansion necessary to meet our growth objective and expand our strategic moat. 2nd, we want to ensure that we always have the liquidity available to quickly complete small tuck in acquisitions, which can further strengthen our strategic moat, such as we did with Jonna, Robert Gregory and Strive. 3rd, we want to always maintain additional significant liquidity to provide plenty of cushion to be able to accelerate expansion when opportunities arise and to provide a margin of safety. As Steve mentioned earlier, even after continuing to make significant ongoing investments in technology, content and sales force and client facing team expansion and utilizing $50,000,000 of excess liquidity to purchase shares over the past 5 quarters, we're pleased to currently still have more than $100,000,000 of liquidity. Speaker 200:37:034th, the determination to utilize $50,000,000 of excess cash to purchase shares has been an easy one over the past 5 quarters and is really pretty straightforward. It's because we have an extremely strong conviction that at current values our stock has and continues to trade at a very significant discount to its true value. We believe that returning capital to shareholders in the form of stock purchases offers a great way to increase shareholder value, both because of the high expected rate of return on the investment and because of the increased share of the company they will own. Specifically, as it relates to the ability to create shareholder value by repurchasing shares, our analysis is that The price at which we've been purchasing shares reflects an extremely deep discount to what we believe is the true value. 1st and foremost, we believe that we've been Purchasing shares at an extremely deep discount to the net present value of our expected future cash flows. Speaker 200:38:01The partial map of which we've shared with you by letting you know that we to achieve adjusted EBITDA of between $47,000,000 to $49,000,000 and then $57,000,000 $67,000,000 in constant currency in the coming 2 years. 2nd, we believe the multiple adjusted EBITDA reflected by the total enterprise value at which we are currently trading also represents a very significant discount to the multiple appropriate to the rate of growth in adjusted EBITDA and cash flow we have achieved and expect to achieve in the future. 3rd, given the significant levels of adjusted EBITDA and cash flow being achieved, at current values, we can earn a remarkably high cash 4th, whereas the discounted net present value valuations of many companies has continued to depend heavily on the expectation of an expansion in market multiples and or a high terminal value, we believe that at our current share price more than half of our total enterprise value is reflected in just the combination of the current cash we already have on the balance sheet and the more than $150,000,000 of additional cash flow we expect to generate over the next few years. We find buying stock at a discount to be attractive. Speaker 200:39:20I hope beginning the Q and A session with Posing these three questions and answering them has been helpful. We'd now like to ask Victor if he'd open the lines for any additional questions that you have today. Operator00:39:52Our first question comes from the line of Jeff Martin from ROTH. Your line is open. Speaker 400:39:58Great. Thanks. Good afternoon, everyone. Speaker 200:40:00Hi, Jeff. Paul, Speaker 400:40:03could you expand a little bit more on the revenue retention Impact that you saw in Q2, what maybe was more client specific than market related? And then what What leads your conviction for significant improvement in Q4? Speaker 200:40:22Yes, great. Great question. So as we reported in At the end of the second quarter, there were a handful of clients who we used the metaphor, if you recall, deeper No, but there were a handful of clients who were themselves not unaffected by some of the uncertainty in the environment. And while our The percentage of clients we retain in any given quarter remain roughly the same. This handful of clients, some of whom were some of our a few larger clients who either didn't renew or downgrade the size of their past drug on our provided a drag on our revenue We talked a bit about that last quarter. Speaker 200:41:05That to the degree which that occurred in the second quarter, while there was Some of that in 3rd quarter, far less. We had a much better revenue retention quarter in the 3rd quarter. And just what we're seeing in our pipelines, We have a quarterly business review with every one of our subscribing clients where we sit down with them and we actually begin the renewal discussions far in advance of that What I think was a bit of a bottoming out there in Q2 and a return to normal much more normalized retention rates in Q4 and as we move into next year. Speaker 400:41:48Great. That's helpful. And then wanted to kind of bridge the gap between, let's take North American Enterprise Division, for example, the gap between the subscription and subscription services revenue Growing at 3% in the quarter, 9% year to date relative to high teens to low 20s percent growth in deferred revenue. Are clients just pushing out some of the projects? Are they taking a pause? Speaker 400:42:21Is there anything underlying that dynamic? Speaker 200:42:26So it's a good question. Part of The comparison there on a percentage basis is, as we've noted a few times here in today's remarks that the 3% this year is comping over Very, very significant growth percentage last year. And so what we're frankly, what we're seeing is if If we normalize for that and just looked over a couple of years, we're quite pleased with where the level and the size of that subscription related services business at this point. If we had to go back a couple of years and pick where we thought that would be and what would be an exciting number, we're about in that same spot. It just came in with a really big 1st year of growth because of the comping over the pandemic. Speaker 200:43:08And then this year is a lower growth percentage. To your specific question, we're not I mean, We're not seeing a lot in clients pushing things out. We're actually quite Pleased with the number of clients who even in the environment are signing multiyear contracts. There's a meaningful jump this year year over year in the percentage of revenue that's now multiyear and in the percent of clients. Didn't know if we'd ever get above 50%. Speaker 200:43:36Back in the day, I thought we might get to about a third of our contracts being multiyear. Now we are more than half. I think it speaks to clients recognizing that the types of challenges that they need and want to address aren't solved in a quarter or even a year. They view this as a long term partnership with us and I think we're seeing that show up and being reflected in the numbers. Speaker 400:43:59Great. And last one for me is update on the impact platform. What's the uptake rate? What kind of responses are you getting? Do you see that being a longer term driver of revenue growth acceleration? Speaker 200:44:12Yes. Jennifer Colasimo, President of Enterprise Division is on. Jen, do you want to take that one? Speaker 500:44:17Of course. Thanks for the question, Jeff. We are seeing a tremendous impact from the Impakt platform. The vast majority of our English speaking clients are on that platform. We now have our primary languages launched And in early fall and winter, we'll have our secondary languages getting us roughly to 24 languages that will be launched in. Speaker 500:44:45What we're finding from clients is as we talk about collective behavior change at scale, the platform makes it so much easier to deploy and scale and get Real behavior change. So we're I think our better technology story is also driving new logos, Some of the multi years great use cases, continuing to see the impact of that as it rolls out around the world. Speaker 400:45:12Thank you, Jen. Speaker 500:45:14Thanks, Jeff. Speaker 200:45:15Thanks, Jeff. Operator00:45:17Thank you. One moment for our next question. Our next question comes from the line of Nehal Chokshi from Northland Capital. Your line is open. Speaker 600:45:34Yes. Thank you and congrats on the great quarter. Speaker 200:45:37Thanks, Neal. Speaker 300:45:40So Speaker 600:45:42I think you guys would agree that invoice value and that year over year growth is an excellent in quarter metric And that definitely improved on a year over year basis. Looking forward, What kind of invoice growth would you need in order to maintain confidence in that initial fiscal year 2024 EBITDA perspective? Speaker 200:46:09Yes. So it's a great question. First, we mentioned to achieve our the reason we're Quite confident in maintaining our outlook targets of fiscal $24,000,000 $57,000,000 of adjusted EBITDA and then fiscal $25,000,000 $67,000,000 is That's a total company revenue growth level, reported revenue growth level we need, that High single digits, low double digits, call it 10% is what we would need to achieve those targets. We feel very good about that. In fact, as I mentioned a minute ago, the $28,000,000 or so $28,700,000 of growth we've achieved in the last 12 months, If we did that same thing again in the next 12 months, that would be roughly 10% growth. Speaker 200:46:57Your question at a company level, your question around invoiced subscription sales Need to be a little bit ahead of that, right, as those invoice sales eventually convert into reported sales. And so growing a little bit ahead of that is what we would need to see and we're feeling Good and confident enough in that to put out those and reaffirm those EBITDA targets the next 2 years. Speaker 600:47:27Okay. And so just to be clear, For the 1st three quarters, your invoice value on an overall basis, I think, is up mid single digits now for 1st 3 quarters. So it sounds like you do need to be in the high single digits to low double digits in order for you guys to achieve your fiscal 2024 and fiscal 2025 objectives. And so And you've talked about expectations of a strong fiscal 4th quarter. So that sounds like you are expecting your invoice levels on a year over year basis to accelerate as well in fiscal Q3. Speaker 200:48:07Is that correct? Speaker 700:48:09Yes. Okay. Speaker 200:48:10We are expecting them to accelerate in the Q4 and then Through the first meaningfully through the 1st part of next year, absolutely. Speaker 600:48:20Got it. And what is giving you that confidence that will indeed Because it doesn't look like you're coming into like a materially easy comp into the Q4 here. Speaker 200:48:31Yes. It was not a meaningfully materially meaningfully easier comp in the 4th quarter. It flips as we said at the beginning of Q2 next year, so towards the end of the fall here. But what's giving us confidence in the growth is 1, we are we do see the revenue retention rates Coming back nicely after the dip in Q2 and a little bit in Q3 here. So that's the big driver. Speaker 200:48:54That's the biggest number we The influence right is that revenue retention number and we're seeing that strengthen. 2nd, as we've reported, we've been we've sold more new logos this year in the first three quarters of the year than we did a year ago, and we expect that's going to continue. And those and both the sales of new logos is higher and the average revenue per new logo continues to Pickup as well. So that increases the base that we have to renew and the base of subscriptions to which we have to attach services. I think the third is, We've hired a lot of client partners. Speaker 200:49:27While this year, we'll end the year about where we on the client partner front about where we ended last year at 300. That you got to remember that we added over the prior 3 years or so significant number of client partners who are ramping and becoming more mature and more effective. At the same time, we're seeing client partners who are already ramped. Their ability to go far beyond what we thought was possible is increasing. And so I think the combination of those factors It's giving us confidence that there's while there's been a bit of a Flowing in the year over year subscription growth, again, partially related to the amount of growth we had last year and comping over That will the subscription business will grow enough to throw off the amount of revenue growth we need at the total And Speaker 600:50:26then Paul, you mentioned a metric that I'm not sure I quite understand, but I think you said that for customers that are entering into a multiyear contract, At renewal, you're seeing 50% higher value renewal. Can you just repeat what it is that you said there? Speaker 200:50:48Yes. So it's interesting doing an analysis. So the question is how much better are multiyear contracts than single year contracts? And of course we're happy to have All contracts single or multi year, but we're really happy to have multi year. And one of the things we've watched is what happens to a client At the end of their initial multi year term, whether it's 2 years, 3 years, 4 years, what do they do? Speaker 200:51:13Do they feel like they're done and they don't renew at all? Do they renew and renew for just the same value as they had in place? Do they renew and expand? And the analysis is showing that those clients who at the conclusion of that multiyear contract Whether it's 2 years, 3 years, 4 years or more, when they do renew, the value of that next contract is 50% larger than Speaker 600:51:38the value of the contract that Operator00:51:38they were coming out of was. Speaker 200:51:38Just to be clear, is that a Speaker 600:51:42Just to be clear, is that a total contract value or an annual contract value Speaker 200:51:46that's Annual. Speaker 600:51:49Wow! So effectively, that's if it's on average a 3 year contract and you're seeing a 50% uplift 3 years later, that's effectively like a 100% retention Speaker 200:52:08Nehal, it's not 50% greater than their contract they rent, 50% greater than their single year contract peers. So the analysis is single year contract clients versus multi year contract clients. How much more valuable are they and what happens to them relative to the point is not on That specific client, it's the value of multiyear versus single year and why we're pushing so hard to get multiyear because they are not only is that Revenue guaranteed during the term of the multi year contract, they are 50% more likely upon renewal to expand. They're not expanding by 50%. One day we hope that will happen. Speaker 200:52:48We love that we're doing everything we can to make sure that our customer Engagement models and customer success teams are treating them those clients in a way that that could be possible. For some they do, but that's not what's happening. It's not 50% growth in the contract value, it's compared to their peers, single year peers. Speaker 600:53:04Okay. Speaker 400:53:05Okay. Speaker 200:53:05Yes. Thank you for clarifying that. Great clarification. Speaker 600:53:08Yes. And then just to be clear, that 50% improvement relative to single year contract peers, There's generally 2 components to that, right? Renewal rate and then upsell, which one is the bigger factor here? Speaker 200:53:27It's renewal rate is the slightly larger factor because multi year clients are more they've been with us longer and they are more likely Then to sign up for the next journey with us. But it is so it's slightly more because of renewal rate, but we do see greater expansion of those clients as well again because we've had a longer time with those clients to establish a relationship to look for and sell to Expanded populations tee up additional journeys that we can go with that client. But they are the larger driver is their The likelihood that they are renewing versus a 1st year client, for example, that may not renew. Speaker 600:54:11Got it. Okay, great. Thank you. Speaker 200:54:14Thanks, Nehal. Good questions. Good to Speaker 600:54:16talk to you. Operator00:54:18One moment for our next question. Our next question will come from the line of Dave Storms from Stonegate Capital. Your line is open. Speaker 700:54:31Good afternoon. Speaker 200:54:33Hi, Dave. Speaker 700:54:35How is it going? Just wanted to kind of start, I saw the Education EBITDA margin, adjusted margin had a nice jump sequentially. Is there a story there that Maybe it's a sign of good things to come or is that just more seasonal factors or macro driven? Speaker 200:54:54Okay. The sequential Q2 to Q3? Yes. Yes. Dave, good question. Speaker 200:54:59What the driver of that, first of all, education It's really doing great and really thrilled to what Sean and the team are doing there. The specific answer to that question is that in Q2, We do these, what we call client symposiums. And they're events where we bring together Current and prospective clients as a way to expose them to Leader in Me process and we charge for attendance of those. So it comes in as revenue. And in the Q2, we did more of them than we did in the Q3. Speaker 200:55:32And so you and but we don't we're not making money on those. We're just charging a little bit to help Some of the costs have got revenue coming in with no profit attached to it and we had more of that in the second quarter than we did in the third quarter and that caused a sequential Bump there in gross margin. Speaker 700:55:51Understood. Very helpful. Thank you. And then the other thing, I know You mentioned in your comments that adjusted EBITDA for the quarter came in on the total company level came in higher than expected. Was there anything that really been priced that you could see going forward or is that just some of the revenue retention stuff that you were talking about earlier? Speaker 200:56:14Steve, anything you want to add? Speaker 300:56:19One of the significant things In this quarter is that, we're just in process like everybody else, really reviewing a lot of our expenses And controlling our hiring and just everything that we can control without negatively impacting revenue. So we had so our expenses came in quite a bit lower than we anticipated in Q3. And our revenue held up good, our gross margin held up good and we had less expenses. So everything kind of added together, but The expenses were a big part of that. Speaker 700:57:05Very helpful. Thank you for taking my questions and congrats on the quarter. Speaker 600:57:09Thanks, Dave. Operator00:57:11One moment for our next question. Our next question comes from the line of Alex Paris from Barrington Research. Your line is open. Speaker 800:57:25Hi, guys. Thanks for taking my questions. I want to also congratulate you on the strong performance in the 3rd quarter and comment that what a difference 3 months makes, right? Speaker 600:57:41Yes. Speaker 800:57:41Big difference this conference call than last conference call and that deep snow that we were waiting through seems to have melted a bit here in the spring. So just kind of trying to ask incremental questions here. You said that in your prepared comments that the number of All Access Pass clients Who renewed or expanded in Q3 was up or consistent with Q2 and You didn't lose or not renew large clients like you did in Q2. Can you maybe just dive into that a little bit more Sequentially, what's the macro impact on the North American Enterprise Business? Speaker 200:58:31Yes. Great question. So, yes, as mentioned, Q2 we had what we had in Q2 was a few a handful of clients who were Some of our a couple of our larger clients that because of circumstances on their side weren't able to renew and that disproportionately weighed on that. We had we saw much less of that. No big clients like that in Q3, certainly. Speaker 200:59:02And so that improved While client again, client retention the percentage of clients retained quarter to quarter was roughly the same. But the revenue retained from those clients Who renewed was that percentage was better in the 3rd quarter because again we didn't have a couple of those outlier clients like we did in Q2. And then we're seeing that trend continuing to Q4 and that trend being the strengthening trend there, getting revenue retention Back up to levels that were more consistent with what we were seeing in Q1 and throughout last year. And we the further outlook is that we expect that to continue into 1st quarter and beyond. Speaker 800:59:43Got you. And then you still have hope or expectations that you'll have the opportunity to win back some of those larger clients that didn't weren't able to renew in Q2? Speaker 200:59:53100%. 100%. In fact, The ones we're talking about in Q2, the conversations were we are on their side, we are so disappointed. There are some things going on and we're not going to talk about who those clients are. But when you if you knew them, you would understand why they were in the position they were in. Speaker 201:00:10And they have every expectation, So do we that they'll come back. In fact, we continue to meet with them and have quarterly business reviews. We're still kind of treating them as if they're clients. We're not they're not they don't have access to our Products and services, but from a relationship standpoint, we hope and expect that we will win them back. And that's really the mentality, Alex, we take with all of our clients. Speaker 201:00:30We talk about Clients for life, that's both kind of a mantra, but it's also a way of behaving. And so every quarter, we have Some nice win backs of clients that for some reason weren't able to renew. In fact, we talked in the second quarter about a client, A large client that wasn't able to renew was an IT consulting services firm, very large global company that wasn't able to renew in the Q4. They were unsure about what this year would look Like for them, they didn't renew, but they did renew in the Q2 this year and significantly expanded the size of their subscription with us. And so We hope and expect and are doing everything we can to make that the case for any client that we lose and particularly a couple of those big ones in Q2. Speaker 801:01:15Good to hear. Good to hear. Thanks. And then still on the Enterprise business, in your prepared comments, Paul, you mentioned that China China and Japan were obviously a drag in the first half of the fiscal year. Together, they represented 52% of international sales. Speaker 801:01:35You didn't mention Japan specifically, but maybe just a little overview on what's going on in China and Japan quarter over quarter. Speaker 201:01:43Thank you. We were pleased. Japan and China behaved Like we thought they would in the Q3. So you'll recall, we talked in the Q2 about the fact that they were they had been a drag and continued through the 1st 2 quarters of this year to be a drag. And we anticipated and still do that. Speaker 201:02:03They kind of net net overall are providing a bit of a drag on overall reported growth this year. And that we kind of gave guidance around that in Q2. That said, in Q3, China strengthened significantly. We've seen this now 3 times with them. China has kind of had a 3 times In and out of COVID experience and each time they've come back out, the business has responded and grown rapidly. Speaker 201:02:30That happened again in the Q3 and we expect that they'll have Meaningful growth in the Q4. They will not be to the level we thought they would have been for this full year, Fiscal 2023, but they are growing back meaningfully like we expected they would start to do at some point in the year. This is happening a little bit later in the year. And so both China and Japan are back on a nice growth trajectory on a year over year basis and expect that they'll contribute meaningfully in the Q4 and as we move into next year. Speaker 801:03:02Great. And then just a quick question for Sean, I believe, on the Education Division in the summer. The summer is a very important period for renewals and that sort of thing in that business. I know you're focused significantly on districts rather than just focusing on schools. Maybe a little update and color there what you're seeing in the early renewal season? Speaker 901:03:26Sure. Yes. Hi, Alex. How are you? Speaker 201:03:30Good. How are you? Speaker 901:03:31So yes, we're excited about the summer. So generally, we feel really good about it. We have a lot of schools and districts coming on right now. I think what The strength of our growth so far this year and going into the Q4, we feel like our solution is like perfectly designed for the challenges that schools are facing right now. So A lot of mental wellness among teachers as well as students, learning loss, test scores are the lowest they've been in a long time. Speaker 901:04:03And so being able to help overcome those learning loss problems, teacher turnover is a big issue, whole student development instead of just Academic looking at the whole students. So all those things are we're perfectly designed to deliver well on those. So we feel really good about The summer coming into it, the district focus is working. I think We'll report on this at the end of the year, but I think we're going to double the amount of districts we brought on compared to last year, which is really good news. And with that comes clumps of schools instead of single schools. Speaker 901:04:40It usually takes a little longer to get a district on, but boy, they're much bigger and You get big clumps instead of onesies, twosies. And the retention so far has in terms of the schools that are renewing is really good and strong like it's been historically. So it's there's a lot of momentum. The results we continue to get with our data and research is really strong. For example, we just did a big study on Teacher retention in Leader in Me Schools is significantly higher and that's become a big issue. Speaker 901:05:20So of course, we're going to Market that and get out with that message. But we've got we've just got a lot of things in our favor right now and we expect a solid 4th quarter. Speaker 801:05:33Great to hear, Alex. Absolutely. That's what I was looking for. Thank you, Sean, and Good luck on the renewal season and good luck on the Q4 overall. Thanks for taking my question. Speaker 201:05:47Thank you. Thanks, Alex. Operator01:05:49One moment for our next question. Our next question will be a follow-up from Nehal Chokshi from Northland Capital. Your line is open. Speaker 601:06:06Yes. Thank you for the follow-up question. I wanted to know your thoughts on the potential impact of generative AI on how you can impact your customers as well as how it can impact your own employees? A little bit out there question, but I appreciate your thoughts there. Speaker 201:06:28That's a great question. In fact, I was hoping somebody would ask me. I considered making that kind of the 4th Question I was going to answer proactively, but I thought no, we won't do that, it will be too many. So we're actually quite encouraged by the opportunity that generative AI is going to present for us. And then you outlined it 2 ways. Speaker 201:06:511, There's an opportunity for us as we embrace this internally and how we work just to become even more efficient. We think that that could be a real accelerant for us. We already have a really strong business financial operating model, but that ought to even help More in the future as we can unleash the power of generative AI to help us work more efficiently. I think That'll be a big opportunity. I think the bigger opportunity actually might be with our clients. Speaker 201:07:21We're working aggressively right now to, To watch this as quickly as we can, but to think about and to figure out how to weave AI into our offerings. For example, We are we talk about being a content plus people plus technology company and that the integration of those three things are a differentiator and important as it relates to helping clients and people achieve behavior change and doing it at scale. The people component is really important. We don't expect that's going to go away. But the part of it we could I could imagine a day where that coaching Some of that coaching is you have an you have your AI Franklin Covey coach in your pocket all the time. Speaker 201:08:04And with our acquisition of Janna Few years ago, John, it is that for a lot of people. It's kind of a just in time. Right now, it's text based. We push information to people just in time supportive of the learning journeys they're on, but also to play the role of performance support coaching kind of in the moment. What AI could do for that would be tremendous. Speaker 201:08:26And I think one of the questions around AI is going to be, can you trust The source. And Franklin Covey being the most, if not one of the most trusted leadership companies out there, you can definitely trust Where that information is coming from. And so as we kind of turn AI on, so to speak, across different solutions As it plays a bigger role on our impact platform in helping people monitor, measure, track behavior change, feeding analytics back There's a big opportunity there. We're actually quite excited about it and think it'll be a great accelerant for us in a couple of important ways. Speaker 601:09:07Do you have any actual develop generative AI development programs that have been kicked off at this point in time? Or is this more of a discussion of where might you want to make such investments? Speaker 201:09:24Yes. Great question. So we don't have anything that we have released to our clients Speaker 301:09:28yet. Speaker 201:09:31But And we are working on things like what I just described, But we have not released we have not officially put any of that into our offering for our clients yet. Expect to do so in the Future, near future. Speaker 601:09:50Near future. Okay, great. Thank you. Speaker 201:09:56Okay. Operator01:09:59Thank you. And I'm not showing any further questions in the queue. I'd like to turn the call back over to Paul for closing remarks. Speaker 201:10:07Okay. Wonderful. Thank you, Victor. Before we go, we had Bob on. And Bob was we're going to turn to just a minute to Bob to share a couple of thoughts and he's dropped. Speaker 201:10:20And so what we're going to do, if it's okay, is Bob I'm going to ask Steve if he'd be willing to share what Bob wanted to say. So pretend for a minute that You're listening to Speaker 301:10:33Bob. Thanks Bob. And maybe Speaker 201:10:34Bob will be on by the end of this, Steve, and he can share a thought or two Speaker 301:10:37as well. Maybe. I'll try to talk in Bob's voice. So I'm reading what he was going to say and it's in his words. So obviously, I This is Bob. Speaker 301:10:53I'm delighted to be here with you all and share a couple of things. Okay. First, I would like to express to you, our shareholders, how much we appreciate and have appreciated your trust, support and guidance. You are great advisors and supporters and our executive team wakes up every day determined to continue to earn your confidence, trust and commitment. 2nd, I'd like to express to Paul, Steve, Jen, Sean and to the entire executive team, my, the Board And I know you as shareholders, our appreciation and admiration for their great leadership and vision and for the remarkable way in which they lead and execute each day. Speaker 301:11:39The strength of our combined ongoing leadership has and is Significantly expanding the strength of our strategic moat, building an incredible future and creating significant value for our shareholders. And 3rd, on behalf of myself and our remarkable Board of Directors, I would like to express to Paul how much we admire him as a person, as a leader and as our CEO. Paul has done and is doing just an incredible job and he has my full confidence that of the Board, of the executive team on Franklin Covey's employees and of our clients and customers and I know of each of you. Given this, I am pleased to announce that Paul has been appointed to serve as a member of the company's Board of Directors starting immediately and that he will formally stand for election to the Board at this year's Annual Shareholder Meeting. Given Paul and the team's tremendous performance and deep strength in leading the company, I wanted to also let you know Effective September 1, 2023, I will transition from the additional role I took over as Executive Chairman in order to help in any way that I could during the transition and return to the single role of Chairman of the Board, where I will happily and actively continue to help in any way that I can. Speaker 301:13:15So We appreciate Bob and everything that he has done with for the company and are pleased that he will still Serve as the Chairman of the Board and have influence on the company and we're very pleased that Paul has been appointed To the Board and as Bob said, we all do totally support Paul. Speaker 201:13:39Thanks, Steve, and Thanks, Bob. I would just say and final comment from you, Bob, you could not have a better partner as you all know than Bob and you just Could not have. And that has been the case, and I'm excited that's going to continue to be the case as he's the Chairman of the company. So Thank you all so much for your time today. I know we went a little bit over, but it was important, I think, to share, which Bob could have, but important to share that. Speaker 201:14:03And we appreciate you. Thanks for all of your interest and for your careful understanding of the company. And we look forward to talking again when we report year end results. Have a good evening. Operator01:14:17This concludes today's conference call. Thank you for participating. You may now disconnect. Everyone have a greatRead moreRemove AdsPowered by