NASDAQ:SCWX SecureWorks Q1 2024 Earnings Report $8.51 0.00 (0.00%) As of 02/3/2025 Earnings HistoryForecast SecureWorks EPS ResultsActual EPS-$0.28Consensus EPS -$0.22Beat/MissMissed by -$0.06One Year Ago EPSN/ASecureWorks Revenue ResultsActual Revenue$94.40 millionExpected Revenue$97.47 millionBeat/MissMissed by -$3.07 millionYoY Revenue GrowthN/ASecureWorks Announcement DetailsQuarterQ1 2024Date6/8/2023TimeN/AConference Call DateThursday, June 8, 2023Conference Call Time8:00AM ETUpcoming EarningsSecureWorks' next earnings date is estimated for Wednesday, June 4, 2025, based on past reporting schedules. Conference Call ResourcesConference Call AudioConference Call TranscriptSlide DeckQuarterly Report (10-Q)Earnings HistoryCompany ProfileSlide DeckFull Screen Slide DeckPowered by SecureWorks Q1 2024 Earnings Call TranscriptProvided by QuartrJune 8, 2023 ShareLink copied to clipboard.There are 9 speakers on the call. Operator00:00:01Good morning, everyone. My name is Bruno, and I'll be your conference operator for today. At this time, I would like to welcome everyone to the SecureWorks First Quarter Fiscal 20 24 Financial Results Conference Call. All lines have been placed on mute to prevent any background noise. A supplemental slide presentation to accompany the prepared remarks can be found on the company's website. Operator00:00:25After the speaker remarks, there will be a question and answer session. Thank you. At this time, I would like to turn the call over to Kevin Toomey, SecureWorks' Vice President of Investor Relations. Mr. Toomey, you may begin your conference. Speaker 100:00:48Thanks, everyone, for joining us. With me this morning are Wendy Thomas, our CEO and Christian Grant, our Interim CFO. During this call, unless otherwise indicated, we will reference non GAAP financial measures. You will find reconciliations between these GAAP and non GAAP measures in the press release we will conduct a presentation posted on our website earlier today. Please also note that all growth percentages refer to year over year changes unless otherwise specified. Speaker 100:01:18Finally, I'd like to remind you that all statements made during this call that relate to future results and events are forward looking statements based on current expectations, actual results and events could differ materially from those projected due to a number of risks and uncertainties, which are discussed in our press release, web deck and the SEC filings, we assume no obligation to update our forward looking statements. Now I'll turn the call over to SecureWorks' CEO, Wendy Thomas. Speaker 200:01:47Thank you, Kevin, and welcome, everyone. Tejas continues to lead the industry with 68% year over year revenue growth, expanding to $63,000,000 in the Q1. Tejas annual recurring revenue expanded to $269,000,000 at the end of the first quarter and now represents over 85% of our total ARR, up from less than half of total ARR this time last year. To put that into context, this quarter we were recognized by multiple leading industry analyst reports as one of the top 3 largest providers of managed detection and response in the market. That's important because customers have a choice In a noisy market and they're choosing SecureWorks. Speaker 200:02:37In my conversations with potential customers in this climate of increased focus on fiscal responsibility. They are focused on the win win that Tejas can deliver, a solution that helps them consolidate and reduce the number of security vendors that they have to manage, that scales their spend on both security technology and talent, while simultaneously delivering an improved security risk posture and outcomes. We are well positioned to address this market need based on our unique approach to the design of our CAGIUS XDR platform And customers are reaping the benefits of our XDR enabled MDR. We solve the signal to noise problem that drives alert fatigue from we provide the comprehensive protection to stop adversaries who lurk between point products And our open without compromise approach gives customers choice, future flexibility and an easy deployment path To achieve comprehensive detection and response. In this vein, we are addressing an acute need to replace legacy SIEMs, Which are difficult to deploy and configure and their complexity makes them costly to maintain. Speaker 200:03:53For example, in Q1, we won a global provider of smart building solutions that came to SecureWorks originally for penetration testing services. We quickly discovered a ransomware attack despite their significant investments in SIEM and Endpoint and vulnerability management technologies, like so many organizations, they did not have the resources to constantly manage the SIEM and so left many of their office locations unmonitored. They quickly recognized the return on investment of managed detection and response with TEGIS, reduce their vendor sprawl and spend, while fully securing their entire environment. Customers choose Cages for its measurable and superior return on investment that lets them streamline security vendors and spend, increase the value of uptime of their business operations and revenue streams and the ability to optimize investments in internal security teams, all while achieving superior security outcomes and quantifiable risk reduction. We also expanded our platform capabilities And portfolio of offerings this quarter. Speaker 200:05:01We recently announced 2 new offerings to unify the way companies prevent, detect and respond to threats across both OT and IT environments, eliminating the visibility challenges often associated with the separation of those systems And addressing the risks of greater attack surface exposure in legacy OT systems. Industrials in multiple have been increasingly under attack by threat actors. And with our significant presence and expertise in this vertical today, we see untapped potential to solve a pressing security need by unifying detection and response across OT and IT via the Tejas platform and staying true to our overall approach to XDR, the pricing is simple and predictable, endpoint based upcharge with no data overage, storage or other surprise fees. In support of customer choice and aligned with our pillar to be open without compromise, we recently added out of the box support for our growing integration requests from our customers and partners, SentinelOne's Singularity Complete. Cajus now ingests SentinelOne telemetry into an overall view of cloud, identity, network and other application data in the TEGIS XDR UI Enriches and correlates that data with threat context and applies our unique detectors and response actions in the platform to drive superior security outcomes. Speaker 200:06:32With our unique approach in Tejas, customers can leverage a single EDR agent for holistic XDR and MDR coverage, further removing the friction and complexity of multi vendor environments. With this addition, we now integrate seamlessly With nearly 70% of the endpoint market, another example of how we optimize customers' existing and future cybersecurity investments, while also providing the breadth of security coverage they need. Aegis is increasingly the single pane of glass for our customers' entire security stack. We recently won a partner sourced deal with a manufacturing company that had a small IT team, no SOC And very limited visibility into their environment. And a competitor in their space had recently been the victim of a cyber attack and data breach, creating urgency in their leadership team around ensuring they could prevent a similar breach. Speaker 200:07:30The customer had recently implemented SentinelOne with our partner And our demo and proof of concept demonstrating the ease of deployment and holistic visibility of XDR while leveraging their existing single agent, those are what sealed the deal. Another topic that is top of mind for customers and investors is how we leverage and govern AI and Arcages platform and offering. From the beginning, AI has been part of Arcadia's platform vision and architecture, leveraged to drive more effective and faster detection and response outcomes for customers. Among many approaches, we leverage deep learning and machine learning in our thousands of detectors to find the true positives that other products miss. And AI enabled threat scores support the prioritization of the 100 of billions of alerts and indicators we receive from our customers daily. Speaker 200:08:28While approaches in AI algorithms can change rapidly, the key to staying ahead is having vast amounts of labeled training data. And we believe that we have one of the most valuable security training datasets globally. For example, we've performed more than 10,000 investigations annually for more than a decade. Leveraging that data set, we recently implemented natural language processing, generative AI and other techniques automate approximately 45% of our Tejas security investigation reports. While more opportunity lies ahead, this has further improved our market leading response time for customers and the efficiency of our security operations. Speaker 200:09:13While AI is not a panacea and is not applicable to all security use cases, we are well positioned to capitalize on its momentum and opportunity. We have a deep bench of data scientists, software engineers and threat researchers working on a true XDR platform designed to take advantage of advancements in AI and data analytics to rapidly innovate, to improve outcomes for our customers, while protecting their most valuable assets. As importantly, we have educated our team And put in place sustained governance around the responsible use of AI and we'll continue to safely incorporate it into our business and service of customers, teammates and investors. I'll now turn to our go to market. We are in the early innings of our go to market transformation aligned to our CAGUS centric business model, but I'm pleased with our progress. Speaker 200:10:12We designed CAGES to be transparent and collaborative, providing flexibility and optionality around who manages detection and response activities. This enables MDR to be delivered by SecureWorks, a partner or a customer's own SOC team, all leveraging Pages XDR. In addition to solution providers as a go to market path, this has enabled us to tap into the MSSP market opportunity, enabling partners to deliver high margin and effective MDR leveraging Cages. In Q1, one of our MSSP partners worked with us on an MDR deal with a data analytics software provider that was using multiple security providers to manage different aspects of their security operations. They had a small security team, Which made it challenging for them to keep track of threats and costly to manage and get the security value across these disparate partners. Speaker 200:11:10Tejas brought the holistic streamlined approach they needed, while also addressing their growing compliance needs with the scaled MDR services from our partner. Recall that last December, SecureWorks launched our Partner First go to market approach in North America, elevating our collaboration with critical managed service and solution providers, as well as Technology Alliance partners, our open without compromise strategy creates greater business opportunities for partners of all types. As an indicator of traction in Q1, more than 60% of global CAGR's new logo business was closed with a partner, Up from 40% this time a year ago. And partners with active pipelines have increased 40%, leading to a doubling of our partner pipeline in Q1, a trend we expect to ramp over the course of this year. And we will continue to extend this partner first strategy globally over the course of this year. Speaker 200:12:10We've brought in a seasoned Chief Revenue Officer to accelerate our go to market transformation. Alan Peters comes with a powerful combination of CRO leadership across SaaS, security product and services companies with a partner led sales approach. He brings demonstrated success in driving incremental ARR growth by accelerating new customer acquisition, platform adoption and channel growth And in expanding gross margins through better solutions mix and discount control, all driving improvements in key sales efficiency measures. Before I transition into our path to profitable growth, I'll just add color on our perspective on the macro environment in terms of its impact We did see longer sales cycles in Q1 than a year ago, largely as a result of increased layers of deal review at customers. But those sales cycle times have been largely in line with more recent quarterly trends. Speaker 200:13:12Based on what we see currently, we expect this to continue in the near term. We are driving our business to profitable growth as we complete our business transformation, pages continues to perform growing faster than the industry and scaling gross margin. And as a business, we have and will continue to take decisive actions to align our cost structure with the SaaS nature and the revenue opportunity of our TEGIA centric business model. While Chris will provide more details, I'll highlight 3 primary areas of that give us confidence in our ability to drive growing profitability into next year. First, we will continue to take advantage automation and scale throughout the business. Speaker 200:14:002nd, our go to market transformation in addition to benefiting the top line we'll drive increased sales efficiency. 3rd, we are accelerating the reduction of the remaining duplicative and transition costs as we wind down our other MSS business. Of note, Q2 of this fiscal year we'll represent the inflection point for total revenue for SecureWorks with a return to sequential total revenue growth in the second half of this year. Very shortly, Alpana Wagner will join us as our new CFO. Alpana brings to SecureWorks extensive experience developing business strategies to drive outsized growth And strengthening organization's financial profiles by increasing scale and expanding EBITDA margins through operational efficiencies. Speaker 200:14:53We have a clear path and a commitment to managing our business to profitable growth. I want to thank our customers and partners for joining forces with us And my thanks to our teammates for their hard work and commitment to the SecureWorks mission of securing human progress. I particularly want to thank Chris Grant for his partnership and support acting as our Interim CFO for the past month. And with that, I'll turn the call over to Chris to walk through our financial results and guidance. Speaker 300:15:25Thanks, Wendy. Good morning, everyone. Today, I will cover our Q1 results and outlook for the Q2 fiscal year 2024. Total revenue was $94,400,000 in the Q1, which compares to our guidance of $96,000,000 to 98,000,000 the lower total revenue was driven by accelerated wind down of our other MSS business and customers delaying professional services projects. As a reminder, our professional services business includes both retainer based and transactional services. Speaker 300:15:56In Q1, the delays we saw were in the transactional revenue, which can fluctuate from quarter to quarter due to the dependency on customer resource availability. Adjusted EBITDA loss was $20,100,000 compared to a $7,800,000 loss in prior year Q1. The overall change was driven by the other MSS and professional services revenue just discussed, offset by Tejas gross profit expansion and OpEx savings as we continue to align our cost structure with our Tejas centric business. Overall, Tejas business performed in the Q1 as expected. Tejas subscription revenue was 62,600,000 up 68% year over year in line with expectations. Speaker 300:16:40Tejas ARR increased nearly $90,000,000 year over year to 269,000,000 now representing more than 85% of our total ARR. With our resolutioning efforts substantially completed at the end of fiscal 2023, the majority of our Tejas ARR growth this quarter was driven by new logos, upsell and cross sell. Average revenue per Tejas was approximately 132,000 and we've added 600 Tejas customers since the Q1 of last year, representing year over year growth of 43%. I would like to highlight that TAGES average revenue per customer remains a premium to the industry average. We took the unique approach of bundling a number of core capabilities such as 1 year data retention, orchestration and hunting playbooks, endpoint agent an unlimited response in our core operating. Speaker 300:17:31Our higher average revenue per customer than our competitors benefit from this strategy and our target buyer segments. To provide more insights into the underlying financials of our CAGES business, we've enhanced our disclosures this quarter, providing a breakout of Cages' cost of revenue and gross margin. Cages' gross margin continues to scale, reaching 70% this quarter, 110 basis points higher than the Q1 a year ago. As we move towards the other MSS end of life in Japan in Q1 of next year, ARR and revenue in that business will continue to wind down. We anticipate eliminating the remainder of our other MSS cost structure at the same time that we sunset other MSS in Japan in Q2 of next year. Speaker 300:18:17As Wendy shared, we have also been actively managing down our OpEx as we align our expense base to our Tejas centric business. Turning now to our cash and balance sheet. We finished the quarter with a strong balance sheet with $95,000,000 of cash, no debt and an undrawn credit we used $42,000,000 of cash from operations compared with $25,000,000 used in the prior year Q1, Which primarily reflected lower adjusted EBITDA. As a reminder, our Q1 is seasonally the highest use of cash due to annual incentive payouts. Turning to our guidance for the Q2 and fiscal year 2024. Speaker 300:18:58We are reiterating our guidance for Tejas ARR to end FY 2024 at $300,000,000 or higher. We expect other MSS ARR to represent approximately 5% of total ARR at the end of this fiscal year. Our full year total revenue guidance range is $380,000,000 to $400,000,000 with 2nd quarter revenue of $90,000,000 to $92,000,000 We continue to anticipate full year Tejas revenue to be $270,000,000 to $280,000,000 Tejas gross margins are expected to expand from 1st quarter levels as we progress throughout the year. The benefit of that within total gross margin will be offset by duplicative, fixed and transition costs as we sunset support for our other MFS services in Japan. We have previously stated that there are approximately $25,000,000 of duplicative fixed and transition related costs that we are incurring the $15,000,000 in cost of revenues and $10,000,000 in operating expenses. Speaker 300:19:59As we turn down other MFS services, we will manage the related cost out, one of several positive impacts to our operating structure in fiscal 2024 and fiscal 2025. As Wendy shared, we are actively managing our cost structure. We expect reductions in our operating costs to begin in the second half of the year as we align our resource allocation based on the faster run off of the other MSS business. We have experienced significant improvements in our cost structure from our ongoing use of automation. We continue to drive automation and scale into our growing SaaS business. Speaker 300:20:34As our teams deploy AI across operations, we see improvements in all areas of our business, both in ways that directly benefit customers and in the scale of our operating model. Our investment in sales and marketing over the past year have enabled the repositioning of our brand, completing the resolutioning outside of Japan and supporting our transition to partner first model. It is early days in our partner first go to market. But with the resolutioning behind us in North America, we began recomposing our sales force by expanding our Hunter capacity and reducing investments in account executives focused on resolutining. This will be apparent in lower sales and marketing dollars spent this year as we are no longer compensating account executives to move existing customers from our other MFS platform to Tejas. Speaker 300:21:25R and D will also trend lower as we continue to reduce our engineering support costs related to our other MFS business. Full year adjusted EBITDA range is expected to be between negative $29,000,000 $39,000,000 Finally, full year non GAAP EPS loss is expected to be between $0.34 $0.43 We expect Q2 non GAAP EPS loss to be between $0.15 to $0.17 In summary, TAGES continued to show strong momentum in the Q1 in line with our expectations. As the sunset of our other MSS accelerates and we benefit from scale in our Tejas centric business, Q2 was the trough in the transformation of our business. We expect our actions in fiscal 2024 to lead our business to profitable growth next year. Thank you for joining us on the call today. Speaker 300:22:20Wendy will rejoin us as we begin Q and A. Operator, can you please introduce the first question? Operator00:22:28Certainly. Please. Saket, your line is now open. Please go ahead. Speaker 400:23:02Okay, great. Hey, good morning, guys. Thanks for taking my questions here. Wendy, maybe for you. Appreciated the talk about ROI on Tejas in your opening remarks. Speaker 400:23:20I was wondering if you could just go one level deeper into that. And I guess the question is based on your conversations with customers, where do you think or how do you think CAGUS is driving the most ROI for those customers? Speaker 200:23:37Sure. Question. Thanks Saket. I hope you're doing well. We really see 3 primary areas and I will try to do them in sort of order of magnitude order, the first one is clearly the productivity Of their IT and security teams. Speaker 200:23:58When we think about the burden moving off of their team in terms of managing or building integrations, building detectors, the automation in the investigation and response workflow, if there is if they have MDR with us or our partner that aspect of unlimited incident response For high end critical alerts from pages, so that they can either and they do do both kinds of math, I don't need to struggle To hire and retain scarce security talent for as much or very often they can turn their team to Sort of the strategy of their security program as opposed to kind of the day to day management. Just talking to us, Ceeso in earlier this week, who was Looking to move on that journey now that she had moved to Tejas. The second one is they can clearly see a path to displace spend and frankly the friction of managing a lot of different vendors. As you know, we continue to expand the XDR platform and a lot of individual point products right now frankly features our capabilities of Tejas. Of course, we include the endpoint agent, which we often see organizations deploy our agent in areas where they didn't deploy any type of other AV type agent because it's included in the pricing and things like our ability to include 1 year of storage, You don't need separate log retention. Speaker 200:25:32Those are great examples of the path that can go on, on that front. And then the third one, which is a little bit harder to depending on the organization, but there's just less business downtime and user friction. Sometimes that does show up in terms of cyber insurance actual lower rates, but a lot of times it's just their sense of their ability to provide assurances to their Board that they now have Absolutely, full holistic coverage and frankly, often better coverage than they had before for the same spend. So those are really the 3 areas I'd point to. Speaker 400:26:10Got it. Got it. That's helpful. Maybe for my follow-up For you, Christian, you touched on some of these in your prepared remarks, but I just wanted to make sure I was clear. So for the 14%, roughly 14% of ARR in other MSS that is largely Japan, can you just talk about sort of when that's expected to mostly go to 0? Speaker 400:26:35And then relatedly, the magnitude of the duplicative costs And sort of the path for those winding down presumably to 0 as well? Speaker 500:26:45Yes. Good morning, Saket. Thank you for your question. Yes. So As we talked about, like when it comes to the remaining 14%, right, with the acceleration in Q1 of the non Japan other MSS, We got more than half is left in Japan in which we're actively managing down with the expected end of life in Q1 of next year. Speaker 500:27:05Well, when it comes to those costs, right, as I mentioned in my remarks, there's about $25,000,000 that is directly tied to the wind down of the other MSS, Which is split $15,000,000 to cost of service and $10,000,000 in OpEx that we're actively we're aligning that and managing As the rundown of the that 14% occurs, there's a little bit of timing that will happen as some costs will Comes off after the revenue, but the expectation is the all those duplicative and transition costs will exit the business by mid FY 'twenty five. Speaker 200:27:40Right. I think that's the thing I'd emphasize Saket Speaker 400:27:42is kind Speaker 200:27:43of 2 worlds. Yes. Thank you. Operator00:27:52Our next question comes from Mike Sicos from Needham. Mike, your line is now open. Please go ahead. Speaker 600:28:02Hey, guys. Thanks for taking the questions here. I appreciate you providing the guidance and metrics, but I just wanted to tease out a little bit more around the revenues. With Q1 coming in, obviously below where you guys expected based on that more active management of Other MSS, is it fair to think that you guys probably tracking towards the lower end of that revenue guidance And maybe in conjunction with that response, can you help us think about what needs to go right or what are the vectors that would help you guys come in towards the higher end of that revenue guidance for the reiterated full year guide that we have today. Speaker 200:28:48Good morning, Mike. Thanks for that. There are a couple of factors in Q1. There certainly was, as As you recall, the other MSS has been 2 pieces of a handful of larger contracts that were originally extended beyond the non Japan end of life state that we are just working through with those customers for smooth transition, and we are able to accelerate some of that, which is a Good thing and we can align our cost structure accordingly. The second piece was really the transactional consulting Revenue, which was more those revenues were sold, but the revenue is dependent on customer resourcing to implement those. Speaker 200:29:29So think of that more as Timing issue than a sort of permanent issue. And then within the existing Tejas guidance range, we You can see the offset of the other MSSPs, which as I said, the sooner we kind of get to one go forward business, the more That's good for the overall company. Speaker 600:29:57Got it. Got it. And I know that you guys have spoken about the go to market earlier in your prepared remarks as well. And I think Chris had pointed to some of the success you guys continue to see with Tejas AOR coming from whether it's new customers or upsell or cross sell. So a 2 parter here, but first maybe for Chris. Speaker 600:30:19Can you help us think how many of I guess how many customers we're added for Tejas in Q1 versus Q4 of last year. And then to Wendy, this is more of a product view here, bud. Can you help us think about the marriage of the IT and OT with respect to the, I guess, tie up of those environments and where SecureWorks envisions itself playing in that field? Thank you. Speaker 200:30:48Sure. I can hit the product line, then I'll hand it back to Chris to talk about the customer as a kind of the new cross obvious Majority now that we're past all of the resolutioning outside of the handful that's left. Sure, we're really proud to bring to market these offerings that help unify the security of OT systems for customers, all of you know that we've all seen, right, personally been impacted by industrial companies being impacted by ransomware attacks and their need for unified security, particularly for the systems that generate the majority of their revenue and our approach To embedding that now into the Tejas platform as those systems frankly become much more exposed to the IT side of their house and of course are under attack because they're lucrative to attack. This is a great extension of the platform to provide that holistic single pane of glass protection and visibility for customers in a space that We've just seen a lot of growth in and this is an opportunity to tap into a fast growing segment of the market. I'll turn it back to you, Chris, in terms of the kind of new cross customers. Speaker 500:32:13Yes. So Mike, our quarterly ARR was led by the majority new and cross sells, which was evenly kind of distributed between the 2. ARPC remains at a premium to the market. This is the 2nd quarter in a row where our new customer ARPC is greater than our resolutioned customers. And then our accounts are rounded, so you lose some of the visibility into the growth that's happening on the customer base. Speaker 600:32:46Terrific. Thank you very much, guys. Operator00:32:51Our next question comes from Amzah Fodderala from Morgan Stanley. Amzah, your line is now open. Please go ahead. Speaker 700:33:02Hey, good morning, everyone. Thank you for taking my question. Wendy, first one for you. I know it's super early days, but I was wondering as you talk to customers, how are they thinking about using some of these more advanced AI models as far as their security process is concerned? Any that you would call out that they're discussing with you about. Speaker 700:33:27And then second part was around, you talked about using AI internally to make the business more efficient. Maybe if you could elaborate on that, it would be super helpful to hear. Speaker 200:33:43Sure. And it is early days, and this is a sort of a hot topic in terms of do ask customers, and they ask us about How we're using AI and how they're seeing it impacting the evolution of their businesses. And the applications are pretty myriad. I mean, they are looking to accelerate Anything that is a repeatable type of activity by their team, they are looking to AI to figure out new ways to disintermediate sort of things that are done by humans, code creation is a great example. Anything around Content creation, digital media, there's just a pretty endless list of what they're considering. Speaker 200:34:32What we haven't seen is Obviously, deep implementation and just much more experimentation right now. So we're keeping a close eye on what that might mean in terms of There are security needs. For us, there's really I'll talk about 2 broad brush areas. 1 is in the platform itself, And we have been using AI from the very beginning and the platform was architected to take advantage of the vast training data that we Have in place. And so when you think about we've been using deep learning and machine learning models from the very, very beginning. Speaker 200:35:09The powerful thing for us that's kind of this era is this idea of sort of generative AI to find the unknown unknown and I think that's where the real power comes from in terms of security value for customers That we're on the curve for, and that ability to clearly detect more, detect faster And thereby prevent breaches is an incredible opportunity for us to create more value for customers and beat the adversary. Operator00:36:08Our next question comes from Tal Liani from Bank of America. Tal, your line is now open. Please go ahead. Speaker 800:36:17Hi, team. You're Fadel and Brooks on for Tal this morning. Just a few quick ones for me. I guess I want to dive into macro in the opening remarks. I understand that obviously, we have some other revenue being weighed down by MSS. Speaker 800:36:30But I also wanted to just touch on what you're seeing from an economic cycle. And then as we look into the back half of the year, assuming stronger revenue growth for the back half and candidly across the board, I think our cyber companies over the course of this quarter have tried to put in place just more conservative guidance for back half. So what are you guys seeing differently in the market that gives you the confidence that the back half will Speaker 200:36:53be stronger for you? Thanks. Thanks for that. So let me I'll just add a little color on the macro environment. For us, as I mentioned, the last three quarters, so Q3, Q4 last year, Q1 of this year, Definitely looked a lot different in terms of profile from either the first half of last year, even the year prior, but we didn't see a material shift Customer behavior or potential customer behavior in terms of their scrutiny of deals, which is definitely more elevated and their own attention to their budget, their business, I think it's kind of continuation of the same. Speaker 200:37:39For us, while we, of course, see continued growth in INTEGIS. Our second half inflection in total revenue is more a function of the roll off and transition of the other MSS business as opposed to us saying there's Materially different trajectory in our core business, and you can see that in the Tejas ARR guide. So hopefully, we're in a little bit of a different situation, so hopefully that color helps. Speaker 800:38:17Thanks so much. And just one follow-up to your Hey, strategic customers year over year. Can you talk a little bit about where we are in terms of the transition Your existing customer base and maybe out of that 600, what percent of customers were net new? Speaker 200:38:36Sorry, you broke up just a little bit. I'm going to say back your question, which I think you asked. And if it doesn't hit your questions, then we can hit it on follow-up. I think the first question was around of the 600 customers we added year over year, how much what percentage were Net new versus resolutions? And the I'd say we're not sure the exact numbers for you. Speaker 200:39:05They're about sixty-forty. I think that's been about consistent in terms of obviously, 1st quarter was a new customer story as opposed and cross sales, of course, as opposed to resoluturing. And the second question, I don't know if you all heard. I did. Can you maybe try again on the second question? Speaker 800:39:33Actually, you answered it. So thank you. Speaker 200:39:37Okay, great. All right. You're welcome. Operator00:39:45We currently have no further questions. So I would like to turn the call back to Mr. Toomey for final remarks. Please go ahead. Speaker 100:39:55Thank you. That ends the Q and A in today's call. A replay of this webcast will be available on our Investor Relations page at secureworks.com, along with our Q1 supplemental deck with additional financial tables. Thank you all for joining us today. Operator00:40:12Ladies and gentlemen, this concludes today's call.Read morePowered by Conference Call Audio Live Call not available Earnings Conference CallSecureWorks Q1 202400:00 / 00:00Speed:1x1.25x1.5x2x Earnings DocumentsSlide DeckQuarterly report(10-Q) SecureWorks Earnings HeadlinesSophos Completes Secureworks AcquisitionFebruary 3, 2025 | globenewswire.comSecureWorks announces voluntary supplemental disclosuresJanuary 23, 2025 | msn.comFeds Just Admitted It—They Can Take Your CashHere’s the cold truth: If your money is sitting idle in a bank account, it’s vulnerable. That’s why thousands of smart, forward-thinking individuals are making the move—out of the system and into real, untouchable assets. Because once your funds are frozen, it’s too late.April 25, 2025 | Priority Gold (Ad)SecureWorks Prepares for Merger with Sophos Inc.December 23, 2024 | tipranks.comShareholder Lawsuits Threaten SecureWorks’ Merger and Financial StabilityDecember 6, 2024 | markets.businessinsider.comSecureWorks Reports Q3 Earnings and Strategic ShiftDecember 5, 2024 | tipranks.comSee More SecureWorks Headlines Get Earnings Announcements in your inboxWant to stay updated on the latest earnings announcements and upcoming reports for companies like SecureWorks? Sign up for Earnings360's daily newsletter to receive timely earnings updates on SecureWorks and other key companies, straight to your email. Email Address About SecureWorksSecureWorks (NASDAQ:SCWX), through its subsidiaries, provides technology-driven information security solutions for protecting its customers in the United States and internationally. The company's solutions include software-as-a-service solutions; managed security services; and professional services, including incident response and penetration testing services. Its solutions enable organizations to prevent security breaches, detect malicious activity, respond rapidly to security breaches, and identify emerging threats. The company sells its solutions primarily through its referral agents, regional value-added resellers, trade associations, and managed security service providers. It serves customers in a range of industries, including financial services, manufacturing, technology, retail, insurance, utility, and healthcare sectors. The company was formerly known as SecureWorks Holding Corporation and changed its name to SecureWorks Corp. in November 2015. SecureWorks Corp. was founded in 1999 and is headquartered in Atlanta, Georgia. 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There are 9 speakers on the call. Operator00:00:01Good morning, everyone. My name is Bruno, and I'll be your conference operator for today. At this time, I would like to welcome everyone to the SecureWorks First Quarter Fiscal 20 24 Financial Results Conference Call. All lines have been placed on mute to prevent any background noise. A supplemental slide presentation to accompany the prepared remarks can be found on the company's website. Operator00:00:25After the speaker remarks, there will be a question and answer session. Thank you. At this time, I would like to turn the call over to Kevin Toomey, SecureWorks' Vice President of Investor Relations. Mr. Toomey, you may begin your conference. Speaker 100:00:48Thanks, everyone, for joining us. With me this morning are Wendy Thomas, our CEO and Christian Grant, our Interim CFO. During this call, unless otherwise indicated, we will reference non GAAP financial measures. You will find reconciliations between these GAAP and non GAAP measures in the press release we will conduct a presentation posted on our website earlier today. Please also note that all growth percentages refer to year over year changes unless otherwise specified. Speaker 100:01:18Finally, I'd like to remind you that all statements made during this call that relate to future results and events are forward looking statements based on current expectations, actual results and events could differ materially from those projected due to a number of risks and uncertainties, which are discussed in our press release, web deck and the SEC filings, we assume no obligation to update our forward looking statements. Now I'll turn the call over to SecureWorks' CEO, Wendy Thomas. Speaker 200:01:47Thank you, Kevin, and welcome, everyone. Tejas continues to lead the industry with 68% year over year revenue growth, expanding to $63,000,000 in the Q1. Tejas annual recurring revenue expanded to $269,000,000 at the end of the first quarter and now represents over 85% of our total ARR, up from less than half of total ARR this time last year. To put that into context, this quarter we were recognized by multiple leading industry analyst reports as one of the top 3 largest providers of managed detection and response in the market. That's important because customers have a choice In a noisy market and they're choosing SecureWorks. Speaker 200:02:37In my conversations with potential customers in this climate of increased focus on fiscal responsibility. They are focused on the win win that Tejas can deliver, a solution that helps them consolidate and reduce the number of security vendors that they have to manage, that scales their spend on both security technology and talent, while simultaneously delivering an improved security risk posture and outcomes. We are well positioned to address this market need based on our unique approach to the design of our CAGIUS XDR platform And customers are reaping the benefits of our XDR enabled MDR. We solve the signal to noise problem that drives alert fatigue from we provide the comprehensive protection to stop adversaries who lurk between point products And our open without compromise approach gives customers choice, future flexibility and an easy deployment path To achieve comprehensive detection and response. In this vein, we are addressing an acute need to replace legacy SIEMs, Which are difficult to deploy and configure and their complexity makes them costly to maintain. Speaker 200:03:53For example, in Q1, we won a global provider of smart building solutions that came to SecureWorks originally for penetration testing services. We quickly discovered a ransomware attack despite their significant investments in SIEM and Endpoint and vulnerability management technologies, like so many organizations, they did not have the resources to constantly manage the SIEM and so left many of their office locations unmonitored. They quickly recognized the return on investment of managed detection and response with TEGIS, reduce their vendor sprawl and spend, while fully securing their entire environment. Customers choose Cages for its measurable and superior return on investment that lets them streamline security vendors and spend, increase the value of uptime of their business operations and revenue streams and the ability to optimize investments in internal security teams, all while achieving superior security outcomes and quantifiable risk reduction. We also expanded our platform capabilities And portfolio of offerings this quarter. Speaker 200:05:01We recently announced 2 new offerings to unify the way companies prevent, detect and respond to threats across both OT and IT environments, eliminating the visibility challenges often associated with the separation of those systems And addressing the risks of greater attack surface exposure in legacy OT systems. Industrials in multiple have been increasingly under attack by threat actors. And with our significant presence and expertise in this vertical today, we see untapped potential to solve a pressing security need by unifying detection and response across OT and IT via the Tejas platform and staying true to our overall approach to XDR, the pricing is simple and predictable, endpoint based upcharge with no data overage, storage or other surprise fees. In support of customer choice and aligned with our pillar to be open without compromise, we recently added out of the box support for our growing integration requests from our customers and partners, SentinelOne's Singularity Complete. Cajus now ingests SentinelOne telemetry into an overall view of cloud, identity, network and other application data in the TEGIS XDR UI Enriches and correlates that data with threat context and applies our unique detectors and response actions in the platform to drive superior security outcomes. Speaker 200:06:32With our unique approach in Tejas, customers can leverage a single EDR agent for holistic XDR and MDR coverage, further removing the friction and complexity of multi vendor environments. With this addition, we now integrate seamlessly With nearly 70% of the endpoint market, another example of how we optimize customers' existing and future cybersecurity investments, while also providing the breadth of security coverage they need. Aegis is increasingly the single pane of glass for our customers' entire security stack. We recently won a partner sourced deal with a manufacturing company that had a small IT team, no SOC And very limited visibility into their environment. And a competitor in their space had recently been the victim of a cyber attack and data breach, creating urgency in their leadership team around ensuring they could prevent a similar breach. Speaker 200:07:30The customer had recently implemented SentinelOne with our partner And our demo and proof of concept demonstrating the ease of deployment and holistic visibility of XDR while leveraging their existing single agent, those are what sealed the deal. Another topic that is top of mind for customers and investors is how we leverage and govern AI and Arcages platform and offering. From the beginning, AI has been part of Arcadia's platform vision and architecture, leveraged to drive more effective and faster detection and response outcomes for customers. Among many approaches, we leverage deep learning and machine learning in our thousands of detectors to find the true positives that other products miss. And AI enabled threat scores support the prioritization of the 100 of billions of alerts and indicators we receive from our customers daily. Speaker 200:08:28While approaches in AI algorithms can change rapidly, the key to staying ahead is having vast amounts of labeled training data. And we believe that we have one of the most valuable security training datasets globally. For example, we've performed more than 10,000 investigations annually for more than a decade. Leveraging that data set, we recently implemented natural language processing, generative AI and other techniques automate approximately 45% of our Tejas security investigation reports. While more opportunity lies ahead, this has further improved our market leading response time for customers and the efficiency of our security operations. Speaker 200:09:13While AI is not a panacea and is not applicable to all security use cases, we are well positioned to capitalize on its momentum and opportunity. We have a deep bench of data scientists, software engineers and threat researchers working on a true XDR platform designed to take advantage of advancements in AI and data analytics to rapidly innovate, to improve outcomes for our customers, while protecting their most valuable assets. As importantly, we have educated our team And put in place sustained governance around the responsible use of AI and we'll continue to safely incorporate it into our business and service of customers, teammates and investors. I'll now turn to our go to market. We are in the early innings of our go to market transformation aligned to our CAGUS centric business model, but I'm pleased with our progress. Speaker 200:10:12We designed CAGES to be transparent and collaborative, providing flexibility and optionality around who manages detection and response activities. This enables MDR to be delivered by SecureWorks, a partner or a customer's own SOC team, all leveraging Pages XDR. In addition to solution providers as a go to market path, this has enabled us to tap into the MSSP market opportunity, enabling partners to deliver high margin and effective MDR leveraging Cages. In Q1, one of our MSSP partners worked with us on an MDR deal with a data analytics software provider that was using multiple security providers to manage different aspects of their security operations. They had a small security team, Which made it challenging for them to keep track of threats and costly to manage and get the security value across these disparate partners. Speaker 200:11:10Tejas brought the holistic streamlined approach they needed, while also addressing their growing compliance needs with the scaled MDR services from our partner. Recall that last December, SecureWorks launched our Partner First go to market approach in North America, elevating our collaboration with critical managed service and solution providers, as well as Technology Alliance partners, our open without compromise strategy creates greater business opportunities for partners of all types. As an indicator of traction in Q1, more than 60% of global CAGR's new logo business was closed with a partner, Up from 40% this time a year ago. And partners with active pipelines have increased 40%, leading to a doubling of our partner pipeline in Q1, a trend we expect to ramp over the course of this year. And we will continue to extend this partner first strategy globally over the course of this year. Speaker 200:12:10We've brought in a seasoned Chief Revenue Officer to accelerate our go to market transformation. Alan Peters comes with a powerful combination of CRO leadership across SaaS, security product and services companies with a partner led sales approach. He brings demonstrated success in driving incremental ARR growth by accelerating new customer acquisition, platform adoption and channel growth And in expanding gross margins through better solutions mix and discount control, all driving improvements in key sales efficiency measures. Before I transition into our path to profitable growth, I'll just add color on our perspective on the macro environment in terms of its impact We did see longer sales cycles in Q1 than a year ago, largely as a result of increased layers of deal review at customers. But those sales cycle times have been largely in line with more recent quarterly trends. Speaker 200:13:12Based on what we see currently, we expect this to continue in the near term. We are driving our business to profitable growth as we complete our business transformation, pages continues to perform growing faster than the industry and scaling gross margin. And as a business, we have and will continue to take decisive actions to align our cost structure with the SaaS nature and the revenue opportunity of our TEGIA centric business model. While Chris will provide more details, I'll highlight 3 primary areas of that give us confidence in our ability to drive growing profitability into next year. First, we will continue to take advantage automation and scale throughout the business. Speaker 200:14:002nd, our go to market transformation in addition to benefiting the top line we'll drive increased sales efficiency. 3rd, we are accelerating the reduction of the remaining duplicative and transition costs as we wind down our other MSS business. Of note, Q2 of this fiscal year we'll represent the inflection point for total revenue for SecureWorks with a return to sequential total revenue growth in the second half of this year. Very shortly, Alpana Wagner will join us as our new CFO. Alpana brings to SecureWorks extensive experience developing business strategies to drive outsized growth And strengthening organization's financial profiles by increasing scale and expanding EBITDA margins through operational efficiencies. Speaker 200:14:53We have a clear path and a commitment to managing our business to profitable growth. I want to thank our customers and partners for joining forces with us And my thanks to our teammates for their hard work and commitment to the SecureWorks mission of securing human progress. I particularly want to thank Chris Grant for his partnership and support acting as our Interim CFO for the past month. And with that, I'll turn the call over to Chris to walk through our financial results and guidance. Speaker 300:15:25Thanks, Wendy. Good morning, everyone. Today, I will cover our Q1 results and outlook for the Q2 fiscal year 2024. Total revenue was $94,400,000 in the Q1, which compares to our guidance of $96,000,000 to 98,000,000 the lower total revenue was driven by accelerated wind down of our other MSS business and customers delaying professional services projects. As a reminder, our professional services business includes both retainer based and transactional services. Speaker 300:15:56In Q1, the delays we saw were in the transactional revenue, which can fluctuate from quarter to quarter due to the dependency on customer resource availability. Adjusted EBITDA loss was $20,100,000 compared to a $7,800,000 loss in prior year Q1. The overall change was driven by the other MSS and professional services revenue just discussed, offset by Tejas gross profit expansion and OpEx savings as we continue to align our cost structure with our Tejas centric business. Overall, Tejas business performed in the Q1 as expected. Tejas subscription revenue was 62,600,000 up 68% year over year in line with expectations. Speaker 300:16:40Tejas ARR increased nearly $90,000,000 year over year to 269,000,000 now representing more than 85% of our total ARR. With our resolutioning efforts substantially completed at the end of fiscal 2023, the majority of our Tejas ARR growth this quarter was driven by new logos, upsell and cross sell. Average revenue per Tejas was approximately 132,000 and we've added 600 Tejas customers since the Q1 of last year, representing year over year growth of 43%. I would like to highlight that TAGES average revenue per customer remains a premium to the industry average. We took the unique approach of bundling a number of core capabilities such as 1 year data retention, orchestration and hunting playbooks, endpoint agent an unlimited response in our core operating. Speaker 300:17:31Our higher average revenue per customer than our competitors benefit from this strategy and our target buyer segments. To provide more insights into the underlying financials of our CAGES business, we've enhanced our disclosures this quarter, providing a breakout of Cages' cost of revenue and gross margin. Cages' gross margin continues to scale, reaching 70% this quarter, 110 basis points higher than the Q1 a year ago. As we move towards the other MSS end of life in Japan in Q1 of next year, ARR and revenue in that business will continue to wind down. We anticipate eliminating the remainder of our other MSS cost structure at the same time that we sunset other MSS in Japan in Q2 of next year. Speaker 300:18:17As Wendy shared, we have also been actively managing down our OpEx as we align our expense base to our Tejas centric business. Turning now to our cash and balance sheet. We finished the quarter with a strong balance sheet with $95,000,000 of cash, no debt and an undrawn credit we used $42,000,000 of cash from operations compared with $25,000,000 used in the prior year Q1, Which primarily reflected lower adjusted EBITDA. As a reminder, our Q1 is seasonally the highest use of cash due to annual incentive payouts. Turning to our guidance for the Q2 and fiscal year 2024. Speaker 300:18:58We are reiterating our guidance for Tejas ARR to end FY 2024 at $300,000,000 or higher. We expect other MSS ARR to represent approximately 5% of total ARR at the end of this fiscal year. Our full year total revenue guidance range is $380,000,000 to $400,000,000 with 2nd quarter revenue of $90,000,000 to $92,000,000 We continue to anticipate full year Tejas revenue to be $270,000,000 to $280,000,000 Tejas gross margins are expected to expand from 1st quarter levels as we progress throughout the year. The benefit of that within total gross margin will be offset by duplicative, fixed and transition costs as we sunset support for our other MFS services in Japan. We have previously stated that there are approximately $25,000,000 of duplicative fixed and transition related costs that we are incurring the $15,000,000 in cost of revenues and $10,000,000 in operating expenses. Speaker 300:19:59As we turn down other MFS services, we will manage the related cost out, one of several positive impacts to our operating structure in fiscal 2024 and fiscal 2025. As Wendy shared, we are actively managing our cost structure. We expect reductions in our operating costs to begin in the second half of the year as we align our resource allocation based on the faster run off of the other MSS business. We have experienced significant improvements in our cost structure from our ongoing use of automation. We continue to drive automation and scale into our growing SaaS business. Speaker 300:20:34As our teams deploy AI across operations, we see improvements in all areas of our business, both in ways that directly benefit customers and in the scale of our operating model. Our investment in sales and marketing over the past year have enabled the repositioning of our brand, completing the resolutioning outside of Japan and supporting our transition to partner first model. It is early days in our partner first go to market. But with the resolutioning behind us in North America, we began recomposing our sales force by expanding our Hunter capacity and reducing investments in account executives focused on resolutining. This will be apparent in lower sales and marketing dollars spent this year as we are no longer compensating account executives to move existing customers from our other MFS platform to Tejas. Speaker 300:21:25R and D will also trend lower as we continue to reduce our engineering support costs related to our other MFS business. Full year adjusted EBITDA range is expected to be between negative $29,000,000 $39,000,000 Finally, full year non GAAP EPS loss is expected to be between $0.34 $0.43 We expect Q2 non GAAP EPS loss to be between $0.15 to $0.17 In summary, TAGES continued to show strong momentum in the Q1 in line with our expectations. As the sunset of our other MSS accelerates and we benefit from scale in our Tejas centric business, Q2 was the trough in the transformation of our business. We expect our actions in fiscal 2024 to lead our business to profitable growth next year. Thank you for joining us on the call today. Speaker 300:22:20Wendy will rejoin us as we begin Q and A. Operator, can you please introduce the first question? Operator00:22:28Certainly. Please. Saket, your line is now open. Please go ahead. Speaker 400:23:02Okay, great. Hey, good morning, guys. Thanks for taking my questions here. Wendy, maybe for you. Appreciated the talk about ROI on Tejas in your opening remarks. Speaker 400:23:20I was wondering if you could just go one level deeper into that. And I guess the question is based on your conversations with customers, where do you think or how do you think CAGUS is driving the most ROI for those customers? Speaker 200:23:37Sure. Question. Thanks Saket. I hope you're doing well. We really see 3 primary areas and I will try to do them in sort of order of magnitude order, the first one is clearly the productivity Of their IT and security teams. Speaker 200:23:58When we think about the burden moving off of their team in terms of managing or building integrations, building detectors, the automation in the investigation and response workflow, if there is if they have MDR with us or our partner that aspect of unlimited incident response For high end critical alerts from pages, so that they can either and they do do both kinds of math, I don't need to struggle To hire and retain scarce security talent for as much or very often they can turn their team to Sort of the strategy of their security program as opposed to kind of the day to day management. Just talking to us, Ceeso in earlier this week, who was Looking to move on that journey now that she had moved to Tejas. The second one is they can clearly see a path to displace spend and frankly the friction of managing a lot of different vendors. As you know, we continue to expand the XDR platform and a lot of individual point products right now frankly features our capabilities of Tejas. Of course, we include the endpoint agent, which we often see organizations deploy our agent in areas where they didn't deploy any type of other AV type agent because it's included in the pricing and things like our ability to include 1 year of storage, You don't need separate log retention. Speaker 200:25:32Those are great examples of the path that can go on, on that front. And then the third one, which is a little bit harder to depending on the organization, but there's just less business downtime and user friction. Sometimes that does show up in terms of cyber insurance actual lower rates, but a lot of times it's just their sense of their ability to provide assurances to their Board that they now have Absolutely, full holistic coverage and frankly, often better coverage than they had before for the same spend. So those are really the 3 areas I'd point to. Speaker 400:26:10Got it. Got it. That's helpful. Maybe for my follow-up For you, Christian, you touched on some of these in your prepared remarks, but I just wanted to make sure I was clear. So for the 14%, roughly 14% of ARR in other MSS that is largely Japan, can you just talk about sort of when that's expected to mostly go to 0? Speaker 400:26:35And then relatedly, the magnitude of the duplicative costs And sort of the path for those winding down presumably to 0 as well? Speaker 500:26:45Yes. Good morning, Saket. Thank you for your question. Yes. So As we talked about, like when it comes to the remaining 14%, right, with the acceleration in Q1 of the non Japan other MSS, We got more than half is left in Japan in which we're actively managing down with the expected end of life in Q1 of next year. Speaker 500:27:05Well, when it comes to those costs, right, as I mentioned in my remarks, there's about $25,000,000 that is directly tied to the wind down of the other MSS, Which is split $15,000,000 to cost of service and $10,000,000 in OpEx that we're actively we're aligning that and managing As the rundown of the that 14% occurs, there's a little bit of timing that will happen as some costs will Comes off after the revenue, but the expectation is the all those duplicative and transition costs will exit the business by mid FY 'twenty five. Speaker 200:27:40Right. I think that's the thing I'd emphasize Saket Speaker 400:27:42is kind Speaker 200:27:43of 2 worlds. Yes. Thank you. Operator00:27:52Our next question comes from Mike Sicos from Needham. Mike, your line is now open. Please go ahead. Speaker 600:28:02Hey, guys. Thanks for taking the questions here. I appreciate you providing the guidance and metrics, but I just wanted to tease out a little bit more around the revenues. With Q1 coming in, obviously below where you guys expected based on that more active management of Other MSS, is it fair to think that you guys probably tracking towards the lower end of that revenue guidance And maybe in conjunction with that response, can you help us think about what needs to go right or what are the vectors that would help you guys come in towards the higher end of that revenue guidance for the reiterated full year guide that we have today. Speaker 200:28:48Good morning, Mike. Thanks for that. There are a couple of factors in Q1. There certainly was, as As you recall, the other MSS has been 2 pieces of a handful of larger contracts that were originally extended beyond the non Japan end of life state that we are just working through with those customers for smooth transition, and we are able to accelerate some of that, which is a Good thing and we can align our cost structure accordingly. The second piece was really the transactional consulting Revenue, which was more those revenues were sold, but the revenue is dependent on customer resourcing to implement those. Speaker 200:29:29So think of that more as Timing issue than a sort of permanent issue. And then within the existing Tejas guidance range, we You can see the offset of the other MSSPs, which as I said, the sooner we kind of get to one go forward business, the more That's good for the overall company. Speaker 600:29:57Got it. Got it. And I know that you guys have spoken about the go to market earlier in your prepared remarks as well. And I think Chris had pointed to some of the success you guys continue to see with Tejas AOR coming from whether it's new customers or upsell or cross sell. So a 2 parter here, but first maybe for Chris. Speaker 600:30:19Can you help us think how many of I guess how many customers we're added for Tejas in Q1 versus Q4 of last year. And then to Wendy, this is more of a product view here, bud. Can you help us think about the marriage of the IT and OT with respect to the, I guess, tie up of those environments and where SecureWorks envisions itself playing in that field? Thank you. Speaker 200:30:48Sure. I can hit the product line, then I'll hand it back to Chris to talk about the customer as a kind of the new cross obvious Majority now that we're past all of the resolutioning outside of the handful that's left. Sure, we're really proud to bring to market these offerings that help unify the security of OT systems for customers, all of you know that we've all seen, right, personally been impacted by industrial companies being impacted by ransomware attacks and their need for unified security, particularly for the systems that generate the majority of their revenue and our approach To embedding that now into the Tejas platform as those systems frankly become much more exposed to the IT side of their house and of course are under attack because they're lucrative to attack. This is a great extension of the platform to provide that holistic single pane of glass protection and visibility for customers in a space that We've just seen a lot of growth in and this is an opportunity to tap into a fast growing segment of the market. I'll turn it back to you, Chris, in terms of the kind of new cross customers. Speaker 500:32:13Yes. So Mike, our quarterly ARR was led by the majority new and cross sells, which was evenly kind of distributed between the 2. ARPC remains at a premium to the market. This is the 2nd quarter in a row where our new customer ARPC is greater than our resolutioned customers. And then our accounts are rounded, so you lose some of the visibility into the growth that's happening on the customer base. Speaker 600:32:46Terrific. Thank you very much, guys. Operator00:32:51Our next question comes from Amzah Fodderala from Morgan Stanley. Amzah, your line is now open. Please go ahead. Speaker 700:33:02Hey, good morning, everyone. Thank you for taking my question. Wendy, first one for you. I know it's super early days, but I was wondering as you talk to customers, how are they thinking about using some of these more advanced AI models as far as their security process is concerned? Any that you would call out that they're discussing with you about. Speaker 700:33:27And then second part was around, you talked about using AI internally to make the business more efficient. Maybe if you could elaborate on that, it would be super helpful to hear. Speaker 200:33:43Sure. And it is early days, and this is a sort of a hot topic in terms of do ask customers, and they ask us about How we're using AI and how they're seeing it impacting the evolution of their businesses. And the applications are pretty myriad. I mean, they are looking to accelerate Anything that is a repeatable type of activity by their team, they are looking to AI to figure out new ways to disintermediate sort of things that are done by humans, code creation is a great example. Anything around Content creation, digital media, there's just a pretty endless list of what they're considering. Speaker 200:34:32What we haven't seen is Obviously, deep implementation and just much more experimentation right now. So we're keeping a close eye on what that might mean in terms of There are security needs. For us, there's really I'll talk about 2 broad brush areas. 1 is in the platform itself, And we have been using AI from the very beginning and the platform was architected to take advantage of the vast training data that we Have in place. And so when you think about we've been using deep learning and machine learning models from the very, very beginning. Speaker 200:35:09The powerful thing for us that's kind of this era is this idea of sort of generative AI to find the unknown unknown and I think that's where the real power comes from in terms of security value for customers That we're on the curve for, and that ability to clearly detect more, detect faster And thereby prevent breaches is an incredible opportunity for us to create more value for customers and beat the adversary. Operator00:36:08Our next question comes from Tal Liani from Bank of America. Tal, your line is now open. Please go ahead. Speaker 800:36:17Hi, team. You're Fadel and Brooks on for Tal this morning. Just a few quick ones for me. I guess I want to dive into macro in the opening remarks. I understand that obviously, we have some other revenue being weighed down by MSS. Speaker 800:36:30But I also wanted to just touch on what you're seeing from an economic cycle. And then as we look into the back half of the year, assuming stronger revenue growth for the back half and candidly across the board, I think our cyber companies over the course of this quarter have tried to put in place just more conservative guidance for back half. So what are you guys seeing differently in the market that gives you the confidence that the back half will Speaker 200:36:53be stronger for you? Thanks. Thanks for that. So let me I'll just add a little color on the macro environment. For us, as I mentioned, the last three quarters, so Q3, Q4 last year, Q1 of this year, Definitely looked a lot different in terms of profile from either the first half of last year, even the year prior, but we didn't see a material shift Customer behavior or potential customer behavior in terms of their scrutiny of deals, which is definitely more elevated and their own attention to their budget, their business, I think it's kind of continuation of the same. Speaker 200:37:39For us, while we, of course, see continued growth in INTEGIS. Our second half inflection in total revenue is more a function of the roll off and transition of the other MSS business as opposed to us saying there's Materially different trajectory in our core business, and you can see that in the Tejas ARR guide. So hopefully, we're in a little bit of a different situation, so hopefully that color helps. Speaker 800:38:17Thanks so much. And just one follow-up to your Hey, strategic customers year over year. Can you talk a little bit about where we are in terms of the transition Your existing customer base and maybe out of that 600, what percent of customers were net new? Speaker 200:38:36Sorry, you broke up just a little bit. I'm going to say back your question, which I think you asked. And if it doesn't hit your questions, then we can hit it on follow-up. I think the first question was around of the 600 customers we added year over year, how much what percentage were Net new versus resolutions? And the I'd say we're not sure the exact numbers for you. Speaker 200:39:05They're about sixty-forty. I think that's been about consistent in terms of obviously, 1st quarter was a new customer story as opposed and cross sales, of course, as opposed to resoluturing. And the second question, I don't know if you all heard. I did. Can you maybe try again on the second question? Speaker 800:39:33Actually, you answered it. So thank you. Speaker 200:39:37Okay, great. All right. You're welcome. Operator00:39:45We currently have no further questions. So I would like to turn the call back to Mr. Toomey for final remarks. Please go ahead. Speaker 100:39:55Thank you. That ends the Q and A in today's call. A replay of this webcast will be available on our Investor Relations page at secureworks.com, along with our Q1 supplemental deck with additional financial tables. Thank you all for joining us today. Operator00:40:12Ladies and gentlemen, this concludes today's call.Read morePowered by