Live Earnings Conference Call: SLM will host a live Q1 2025 earnings call on April 24, 2025 at 5:30PM ET. Follow this link to get details and listen to SLM's Q1 2025 earnings call when it goes live. Get details. NASDAQ:SLM SLM Q2 2023 Earnings Report $6.30 +0.42 (+7.14%) As of 04/23/2025 03:58 PM Eastern Earnings HistoryForecast BioHarvest Sciences EPS ResultsActual EPS$1.10Consensus EPS $1.16Beat/MissMissed by -$0.06One Year Ago EPS$1.29BioHarvest Sciences Revenue ResultsActual Revenue$777.96 millionExpected Revenue$370.15 millionBeat/MissBeat by +$407.81 millionYoY Revenue GrowthN/ABioHarvest Sciences Announcement DetailsQuarterQ2 2023Date7/26/2023TimeAfter Market ClosesConference Call DateThursday, July 27, 2023Conference Call Time8:00AM ETUpcoming EarningsSLM's Q1 2025 earnings is scheduled for Thursday, April 24, 2025, with a conference call scheduled at 5:30 PM ET. Check back for transcripts, audio, and key financial metrics as they become available.Q1 2025 Earnings ReportConference Call ResourcesConference Call AudioConference Call TranscriptSlide DeckPress Release (8-K)Quarterly Report (10-Q)Earnings HistoryCompany ProfileSlide DeckFull Screen Slide DeckPowered by SLM Q2 2023 Earnings Call TranscriptProvided by QuartrJuly 27, 2023 ShareLink copied to clipboard.There are 9 speakers on the call. Operator00:00:02Welcome to Sallie Mae Second Quarter 2023 Earnings Conference Call. At this time, all participants are in a listen only mode. After the speakers' presentation, there will be a question and answer I would now like to turn the call over to Melissa Brunaugh. Ma'am, the floor is open. Speaker 100:00:36Thank you, Towanda. Good morning, and welcome to Sallie Mae's Q2 2023 earnings call. It is my pleasure to be here today with John Witter, our CEO and Steve McGarry, our CFO. After the prepared remarks, we will open the call for questions. Before we begin, keep in mind our discussion will contain predictions, expectations and forward looking statements. Speaker 100:00:59Actual results in the future may be materially different from those discussed here. This could be due to a variety of factors. Listeners should refer to the discussion of those factors on the company's Form 10 Q and other filings with the SEC. For Sallie Mae, these factors include, among others, results of operations, financial conditions and or cash flows, as well as any During this conference call, we will refer to non GAAP measures we call our core earnings. A description of core earnings, a full reconciliation to GAAP measures and our GAAP results can be found in the Form 10 Q for the quarter ended June 30, 2023. Speaker 100:01:40This is posted along with the earnings press release and on the Investors page at salliemay.com. Thank you. And now I'll turn the call over to John. Speaker 200:01:51Thank you, Melissa and Towanda. Good morning, everyone. Thank you for joining us today to discuss Sallie Mae's Q2 2023 results. I'm pleased to report on a successful quarter and continued progress towards our 2023 goals. I hope you'll take away 3 key messages today. Speaker 200:02:101st, We delivered strong results in the Q2 and first half of the year. 2nd, we are well positioned to deliver solid results for the year by continuing to drive our core business and serve our customers. And third, we have a resilient business model That should drive results even if some headwinds materialize related to the resumption of federal loan payments or other macroeconomic conditions. Let's begin with the quarter's results. GAAP diluted EPS in the Q2 of 2023 was $1.10 per share as compared to $1.29 in the year ago quarter. Speaker 200:02:49In May, we closed on the sale of $2,000,000,000 in loans at a premium of approximately 6.5%. As we mentioned in April, we accelerated the sale of the $2,000,000,000 of loans Given bank valuation levels and the potential for further market volatility, we were able to put the proceeds From this successful loan sale and the corresponding capital release to work in the second quarter, Just over 16,000,000 shares of our common stock. We have reduced the shares outstanding since January 1, 2023 by 7% and by 48% since January of 2020. Our assets continue to be in demand from a deep pool of well informed loan buyers. We expect to commence our next loan sale at the beginning of September and close in the Q3 or early in Q4 depending on buyer preferences and market conditions, subject of course to Board approval and careful consideration of capital levels in an uncertain economic environment. Speaker 200:03:58Private education loan originations for the Q2 of 2023 were 651,000,000 which is up 6% over the Q2 of 2022. Our originations for the first half of the Through the first half of the year, our underclass application volume has increased approximately 11% as compared to the first half of twenty twenty two, Driven by our investments in technology and content as well as the successful integration of Nitro marketing strategies and techniques throughout Sallie Mae's channels. Credit quality of originations was consistent with past years. Our cosigner rate for the Q2 of 2023 was 76% versus 74% in the Q2 of 2022. Average FICO score for the Q2 of 2023 was 747 versus 746 in the Q2 of 2022. Speaker 200:05:06Seasonally, the Q2 has lower cosigner rates due to a higher mix of non traditional students. We expect our cosigner rate to finish the year in line with past annual levels. Net private education loan charge offs in Q2 were $103,000,000 representing 2.69 percent of average loans in repayment, up from 2.56% in the year ago quarter. There is seasonality in our charge offs with the 2nd quarter reflecting performance of the most recent graduation vintage that entered repayment in the Q4 of the previous year. With our previously implemented credit administration practice changes, We expected that we would see an uptick in defaults in the Q2 and we are appropriately reserved for this result. Speaker 200:05:59Our annualized net charge offs as a percentage of average loans and repayment for the first half of the year is 2.41% and remains lower than our plan for the full year of 2023. We continue to operationally and strategically focus on credit and our path back to normalcy. As is the case every year prior to peak season, we reexamine the performance of our credit standards. As is also the case every year, as consumer and market conditions changed, we found sub segments of our portfolio that were responsible for elevated levels of losses. We have refined our underwriting standards incorporating this new insight. Speaker 200:06:43We are pleased that we have been able to lower risk on new originations while maintaining strong growth. In addition, we continue to develop new programs and practices to appropriately help customers who are facing financial difficulty. We expect to implement another set of program enhancements in early fall prior to the November repayment wave. Before I turn the call over to Steve for a deeper review of performance, let me address the news from Washington related to the federal lending program. President Biden signed a federal spending bill, which specifies the end date for the federal student loan repayment pause. Speaker 200:07:23In addition, the Supreme Court struck down the administration's proposed federal loan forgiveness program. While both decisions were anticipated and not directly related to our business, one might ask the expected impacts on Sallie Mae. It's important to note that our historical underwriting models assume levels of federal debt and payments consistent with the Supreme Court decision and payment resumption. Therefore, we do not believe these federal loan decisions will have a permanent long term impact on our credit outlook. With that said, payment habits and hierarchy are important Determinants of short and medium term performance. Speaker 200:08:05In addition, federal loan servicers have an important role to play and ensuring a smooth transition for these federal borrowers and they may experience operational or readiness issues. Therefore, we have tried to consider what near term impacts the resumption of payments might have on our business. The Biden administration is heavily vested in ensuring a smooth transition for federal borrowers and is taking steps to ensure a seamless transition to They have taken 2 important such steps. First, the Department of Education is instituting a 12 month on ramp program, Running from October 1, 2023 to September 30, 2024, so that financially vulnerable borrowers Who missed monthly payments are not considered delinquent, reported to credit bureaus, placed in default or referred to debt collection agencies. Additionally, the Biden administration is finalizing an enhanced income driven repayment program That would not only increase borrower eligibility, but also lower a borrower's payments. Speaker 200:09:17These regulations will go into effect on July 1, 2024. However, the department has indicated it will implement Some critical benefits prior to the end of the payment pause this fall and before loan payments are due. Our understanding is that many borrowers will not have to make monthly payments under this plan. For a summary and timing of these rules, please see Page 6 of our Q2 earnings presentation. We are taking our own steps to help customers succeed as federal payments resume. Speaker 200:09:56We are increasing communication with customers who have federal loans to help them better understand what federal resources are available to them, In addition to the programs that and services that we offer, we are training our staff to be more conversant on these programs to help federal borrowers who might be struggling to find available resources. We are also increasing our monitoring and customer engagement to ensure we have good early indicators of performance and identify potential issues as this information might be helpful in setting or refining our expectations or strategies. Based on all of this, we believe the resumption of payments represents a short to medium term watch item. At this point, however, we do not believe it represents a major risk to our credit outlook, but we will remain vigilant. We are not alone in this view. Speaker 200:10:52Economists at Bank of America and Moody's size the average federal loan payment at $2.47 $2.75 respectively, And by considering a range of factors, have projected that the resumption of federal student loan payments will have a minimal impact on consumer credit overall. Steve will now take you through some additional financial highlights of the quarter. Steve? Speaker 300:11:17Thank you, John. Good morning, everyone. Let's continue this morning's discussion with a detailed look at the drivers of our loan loss allowance, discussion of the key components of our income statement And a look at our strong liquidity and capital position. The private education loan reserve, including a reserve for unfunded commitments was $1,400,000,000 or 6.2 percent of our total private education loan exposure, Which under CECL includes the on balance sheet portfolio plus the accrued interest receivable of $1,300,000,000 And unfunded loan commitments of another $1,600,000,000 Our reserve at 6.2% of our portfolio This is slightly lower than the prior quarter, which was at 6.3%. We incorporate several inputs that are subject Change from quarter to quarter, we are preparing our allowance for loan losses. Speaker 300:12:17These include CECL model inputs and overlays deemed necessary by management. Let's take a look at the major variables. Economic forecast and weightings drive quarter to quarter movement in the allowance. In the current year ago quarters, we used Moody's base S1 and S3 forecasts weighted 40%, 30% 30%, respectively. We expect to use this mix going forward except during extraordinary periods of uncertainty. Speaker 300:12:50Despite concerns about the health of the economy, the forecast provided by Moody's continued to be stable. There were no changes in the model inputs such as prepayment speeds or other important drivers. Loan sales during the Q2 did reduce the allowance by $137,000,000 While the Q2 is not a large disbursement quarter, we do begin to book commitments for the new academic year and reserve accordingly. Provision for new unfunded commitments totaled $58,000,000 in the 2nd quarter. Our total provision for loan losses, both on our income statement this quarter was $18,000,000 Private education loans delinquent 30 plus days were 3.68 percent of loans and repayment, up from 3.4% in Q1, But improved from 3.75 in the year ago quarter. Speaker 300:13:52We continue to expect very plus day delinquencies to remain in the mid 3% range for the remainder of 2023. Forbearance usage was 1 point 2% at the end of the quarter, a decrease from 1.4% at the end of Q1 And down from 1.3% in the year ago quarter. Net charge offs, as John already mentioned, Came in at 2.69% in the 2nd quarter compared to 2.1% in Q1 At 2.56% in the year ago quarter. As John also already mentioned, there is seasonality In the Q2 as new borrowers go into full principal and interest repayment. As a result of our previously implemented credit administration practice changes, we did expect and reserve for this uptick It is worth mentioning again that our annualized net charge off rate Speaker 400:14:58through Speaker 300:14:58June is 2.41% And continues to be lower than our plan for the year. NIM for the quarter came in at a strong 5.52%, up 23 basis points from the year ago quarter. Our portfolio continues to benefit from the rising rate environment. Consistent with guidance, 2nd quarter operating expenses were $154,000,000 Essentially unchanged from Q1, but elevated from the $132,000,000 in the year ago quarter. Roughly $9,000,000 of the increase over the year ago period relates to higher FDIC assessment fees. Speaker 300:15:43And as we mentioned in April, we expect our FDIC assessment fees to be higher in 2023 than in 20 22. Volume increases in originations, servicing and collections account for $4,000,000 of the increase in OpEx of the year ago quarter. Remaining $8,000,000 increase relates to both our absorption of the effects of the current inflationary environment as well as the increasing in our staffing levels over where they were in last year's Q2. Finally, our liquidity and capital positions are strong. We ended the quarter with liquidity of 21.6% Total assets higher than the year ago liquidity ratio of 20.3%. Speaker 300:16:32At the end of the second quarter, total risk based capital Stood at 14.1 percent, common equity Tier 1 was at 12.8%. At a ratio we like to look at post CECL, GAAP equity plus loan loss reserves over risk weighted assets It was a very strong 16.4%. We are well positioned to grow our business and return capital to shareholders going forward. Back to you, John. Speaker 200:17:03Thanks, Steve. Let me wrap up with a few additional comments on our recently announced acquisition and our outlook for 2023. As announced last night, we are pleased to report we have closed on the acquisition of several key assets of Scholly, Along with scholarship search, Scholly also has a scholarship administration technology As well as Skali offers, which is a platform matching users with strategic partners, helping the users earn cash back. This acquisition has many advantages. It is mission aligned and we are excited to connect more students Families to a free one stop shop for all things scholarships. Speaker 200:17:57By strengthening our content offering and digital ecosystem, The deal should pay for itself with direct benefits to our core business. Finally, the scholarship administration and scholarly offers platform provide interesting growth options for the future. In summary, we are originating high quality loans and gaining market share at the same time. Credit performance has been as expected and we are excited about the new programs that we are developing to help our borrowers when they need it most. Through our transactions with Nitro and now SCALI, we're further advancing Sallie Mae as an education solutions company. Speaker 200:18:37We continue to put our capital to work buying back stock at prices we believe are at a discount to intrinsic value. The Supreme Court's decision on federal debt cancellation appears to be a wake up call for policymakers to come together for real bipartisan reform. Momentum appears to be building as reflected by the number of new bills being introduced that advocate for many of the practical ideas We have been supporting for several years. I am proud to report another solid quarter of results and remain excited about our future. Let me conclude with a discussion of 2023 guidance. Speaker 200:19:16We are encouraged by the strength of originations growth through the 1st 6 months of the year And believe we will end the year closer to the higher end of our originations guidance or slightly better. We are affirming the 2023 guidance for all key metrics. With that, Steve, let's open the call up for some questions. Thank you. Operator00:20:02Our first question comes from the line of Jeff Adelson with Morgan Stanley. Speaker 500:20:13John, I was just hoping I could just key off the comment you made earlier on the next $1,000,000,000 Loan sales, I know you already said you're looking to kick that off in early September. Just curious if you had any indications of interest at this point or how things kind of Stan versus the last time you went to market there. And would you be willing to upsize that $1,000,000,000 And then just related to that, how much How should we be thinking about the buyback size off the back of that sale? I feel like it gives you at least another $300,000,000 of capacity. Speaker 300:20:48Hey, Jeff. This is Steve. I'll take the first half of that question and then I'll pass it back to John for the second half of the question. We have a constant dialogue With our loan buyers, as John mentioned in the prepared remarks, there is a pretty Large group of buyers that are constantly interested in our loan sales, so that's not An issue with all, since the last sale, there have been some puts and some takes. Base interest rates are up a little bit Since then, but credit spreads on ABS, which is where buyers go to finance the purchases typically Have tightened. Speaker 300:21:32So there's not a great deal of change, I think, in the underlying Mark, pricing in the market at this point in time. Speaker 200:21:43And Jeff, to your question of upsizing, I think I'll give you the same answer that I tend to give every quarter. As good allocators of capital, We are always open to ideas and to opportunities to create shareholder value. What is in our plan today is $1,000,000,000 That's what we are anticipating. But we will always look At the market conditions, situation, sort of price of the equity, our equity that's trading at that point, And if we think that there's a good opportunity there to create shareholder value, there is nothing that prevents Our Board of Management from considering and accepting that opportunity. So we're not going to commit to anything More at this point, again, dollars 1,000,000,000 is what's in our plan, but it's the same thought process that we go through every quarter. Speaker 200:22:43And I would argue it's what led to the acceleration of the $1,000,000,000 which we had originally had Slated at the end of this year into the first half of the year, and there's nothing that would keep that from happening again If the right market conditions existed. Speaker 500:23:04Okay, great. And just a follow-up on credit. I know this quarter last quarter was supposed to be seasonally higher for you. Just wondering, is there any early read so far on July, how the performance is Trending there quarter to date, and maybe talk about the trajectory of losses over the rest of the year. And separately related to that, the new IDR plan, as well as the grace period. Speaker 500:23:30Just curious, like, do you have any Sense of how many borrowers maybe plan to take advantage of this grace period in the interim and maybe what percentage or what size of your balance sheet These borrowers that are qualifying for the new IDEO plan or just any way to kind of contextualize that versus the broader population for you? Speaker 200:23:52Yes. Let me maybe talk briefly about credit and then I think Steve and I can tag team a little bit on the combination of The OnRamp program and IDR. On credit, I think our affirming of guidance Says it all. There is nothing that we have seen up to this point that leads us to believe that There is material changes to our annual guidance. And so I think you can assume that What we're seeing in July is consistent with our expectations and what we're reserved for. Speaker 200:24:29So nothing new or different there. I think on the OnRamp program, I think it's really hard for us to estimate how many people will take advantage of that. I think federal borrowers are really just starting to come to grips with What their new payments are going to be, when those payments are going to be due and the like. But I do think it probably suggests That of a customer's overall payment hierarchy across all their various obligations, the federal loan Payment is probably going to be near the bottom of that hierarchy, all other things being equal, because it's just a lot more forgiving In that regard then, their credit card balances or other student lending balances or card payment or whatever else they may have. So Hard to know, but we still think it's quite a powerful thing in giving customers a degree of flexibility. Speaker 200:25:32We have studied extensively the IDR program today and we think going forward. It is a rich program. It is a program that is already heavily subscribed to today. We think it will become more heavily subscribed to. And we think the benefits both in the short term and the long term are pretty amazing for federal borrowers in terms of payment reduction. Speaker 200:25:59But Steve, why don't you walk through some of those details? Speaker 300:26:03Sure. Happy to, John. So look, we've taken a look at what the Department of Education As published on income based repayment plans and if you make a couple of assumptions about, for example, How much debt a borrower has, so for example, if they have a $50,000 loan with a 6% coupon, which is pretty much right And the zip code where most federal loans have been underwritten over the last several years, that payment Before income based repayment turns out to be $5.55 but by the time they fully phase in The 2 steps on the changes that they're making in IBR, that payment would be capped for the borrower at 100 and $75 which is a substantial amount of savings. And that example is for a borrower That has an average income of $75,000 and the payment drops substantially as their income level declines And rises gradually as their income level increases. So it's a really powerful program that has Additional benefits such as not capping negative amortization on the loan And actually for giving the loan after 120 payments depending upon the size of the loan. Speaker 300:27:31So it's a very, very powerful program So I think the vast majority of borrowers will take advantage of if they are informed as to the features of it. Speaker 200:27:42And Jeff, the only thing I would add, our intelligence tells us about 42% of federal borrowers are The income driven some income driven repayment program today, our understanding is they will be Automatically enrolled in this new program, and we would expect that number to go up over time as more borrowers are eligible. And I think as the administration makes it easier and easier for people to apply. Speaker 500:28:14Great. Thanks for all that color. Appreciate it. Operator00:28:18Thank you. Please stand by for our next question. Our next question is from the line of Jamie with JPM. Your line is open. Speaker 600:28:38Hey, I didn't hear the name. Is this Rick Shane? Did you call? Operator00:28:42Yes, your line is open. Speaker 600:28:45Perfect. Thank you. Hey, guys. Thanks for taking my question this morning. One of the things that you pointed out in the last couple of years is that on the servicing side, There are a lot of ways that you can influence outcomes. Speaker 600:29:00You've talked about this experience of your servicers improving Collections, etcetera. I'm curious as we move towards the end of forbearance, if there are Things that you are doing proactively with borrowers to sort of prepare them. Obviously, you have a lot of insight into Borrowers credit profiles, etcetera. And are you already starting to receive inbound calls from borrowers asking questions about how this is all going to work. Speaker 200:29:36Yes. Rick, it's a really good question And I touched on some of this in my remarks, but let me go a little bit deeper. And the caveat to all of this is We're not a federal loan servicer. We're not the federal government. So we want to be very proactive And appropriate in helping our customers navigate this transition, but we also want to make sure we don't get Into a position where suddenly we are advising our clients on topics that are not directly in our purview. Speaker 200:30:12But with that said, we are now that we have a date certain on repayment, implement A whole host of programs which have been under consideration for a while. So we do know which of our customers have federal loans. We are in the early stages of executing a communication program for them, really doing our part to remind them of Those obligations to help them begin to understand the resources, the federal resources that are available to them And quite frankly, also using it as a great opportunity to remind them that if they find themselves in a difficult spot that we have resources and The ability to help them at all and encourage early outreach, which we know is incredibly powerful in helping people navigate this period, Not to get too deep into a financial problem. We are doing absolutely stepped up monitoring Of that, by the way, I would describe that as both quantitative and qualitative. So for example, we have actually set up Focus groups are federal borrowers so that we can understand from their mouths directly what's being communicated to them, what they are hearing, What they are experiencing and sort of the challenges that they are facing, I think as we know sometimes, Rick, those types of qualitative insights In addition to the quantitative insights, have real power. Speaker 200:31:44And look, we will continue to look at the programs We offer and we talked about the fact that we're introducing our next wave of Sort of loss mitigation program enhancements in the early fall, obviously, we'll continue to assess those programs. And if we see that there's an unmet need caused by the resumption of federal payments, we'll be quick to respond there. It is a pretty broad and proactive approach, but again recognizing this is effectively a federal program issue, but We want to help our customers be as successful as they can during the transition. Speaker 600:32:24Terrific. It's a really interesting answer. Thank you very much. Operator00:32:41Our next question comes from the line of Michael Kaye with Wells Fargo. Your line is open. Speaker 700:32:46Hi, good morning. It feels to me like the guidance It reflects a fair amount of cautiousness. For instance, and you said numerous times on the call that the year to date NCOs of 2.41 percent is lower than your full year plan. So why not improve or at least tighten the NCO guidance? I know we got the resumptions of payments ahead, but that's not until October. Speaker 700:33:12So wanted to hear your thoughts on that. Speaker 200:33:15Yes. Michael, look, I think at the end of the day, the biggest factor At play is just the uncertainty of the macro environment over the course of the next 6 to 12 months. We have seen an unprecedented rate of interest rate increases. That obviously has the potential of Stressing variable rate borrowers, by the way, not just our variable rate borrowers, but People who have other debt denominated in a variable rate instrument, I think the Unemployment situation continues to be strong today, but certainly if you look at the various economic reports, there is At least some signs of a softening or slowing of the economy. We continue to season into Our credit administration changes and while I think we have pretty robust analytics that help us understand, for example, What is pull through versus sort of permanent changes by segment in various credit performance? Speaker 200:34:32Some of these Patterns are relatively new to us given when those changes were made and implemented. And so I think when you put all of those things together, This is just a more uncertain economic and credit outlook than would be the case in a typical year. And so I think at the end of the day, we want to reflect that level of potential risk in our outlook and We think we are being prudent in how we are setting guidance. Speaker 300:35:07Okay. Speaker 700:35:08Wanted to talk a little bit about the Outlook for the refi market, I know refis are very, very low right now. With the resumption of Payments slated to start. I've been hearing mixed signals from some of the major refi players. Some saying it's not going to be a big impact, some Expecting something more material. So, wanted to get your thoughts on that. Speaker 700:35:33I know rates are also a lot higher now, but they likely won't stay that way. And then lastly, any thoughts on a defensive product ahead of potential uplift in refis? I know you Tried one before, which was a pilot that was a failure. I just want to hear your thoughts on this. Speaker 300:35:53So Michael, this is Steven. And I'll start the response and then always offer John to add any additional color Few things as appropriate. I'll echo my good friend and former colleague, Joe Fisher, who I think described on his earnings call that The consolidationrefi business is very much an interest rate game and To undercut where the vast majority of debt that gets refi'd is, which is the federal loan program, you need to be able to be Well under, I think 4.5%, certainly 5% in your offerings. And today sort of base rates in the 5 year vicinity start around 4. And by the time you add in credit spreads And maybe the opportunity to actually make a little bit of money on those consolidation loans, You need to be well above the level that would entice a federal student loan holder to consolidate their debt. Speaker 300:37:03And I think the second and potentially more important factor might be the Richness of the benefits that are now being offered in the federal loan programs in the form of the income based repayment A situation that we've spent a lot of time describing here. So I think, look, you're right, if rates Do come down considerably in future quarters and years. The consolidation game might Be fired up again, but I think borrowers are going to have to think long and hard before they give up the opportunity To take advantage of the federal loan benefits. And I think the private lending industry is not Big enough of an opportunity to warrant the cost to acquire that would be necessary to target Just simply our business. So we feel pretty good that the drag on our portfolio growth And the unfortunate expense of seeing our cost to acquire consolidated away, We think that we're in pretty good shape certainly for the coming quarters year or so. Speaker 300:38:20John, anything you'd like to Speaker 200:38:23Yes. Michael, maybe I'll just take the defensive product piece of it. And I'll harken back to Answers I've given again on sort of calls like this. As Steve said, we don't think the current economic and rate environment Creates much of a need for that nor do we think there's really a product that we could offer today at these rates that would be compelling. But I think even in the future, as we've talked about it, the issue for us has always been in a defensive product that Consolidations have been a modest but not outsized part of our business. Speaker 200:39:02And The question becomes, how do you think about proactively offering a product with lower rates To just the right customers. And I think we've described that in the past of sort of cannibalization math. What is the cost of consolidation away versus what's the cost of offering a defensive product That you may be offering to more people than would otherwise consolidate. And so it really comes down to that formula. I think in the past, we have not felt like we've had predictive enough models, ample enough data To really be able to crack the code on that cannibalization math, that could certainly change in the future. Speaker 200:39:50And A big part of what we're trying to do with our increased investment in product services and content For customers to, through and immediately after their higher education journey is to understand those to better to have better insight into their financial situation. That might in the future change that cannibalization map and allow us But I think at this point today, we don't think it's economically viable. And looking in the past, we've not been able to crack that code. So It's enticing. But again, as good capital allocators, the math has to all work. Speaker 200:40:31And to date, we haven't been able To make that math work in a better way than what we've seen. Speaker 800:40:37Okay. Thank you. Operator00:40:57Our next question comes from the line of Sanjay Sakhrani with KBW. Your line is open. Speaker 800:41:05Hi. This is actually Steven Kwok filling in for Sanjay. Thanks for taking my question. I guess most of them have been asked and answered. Just wanted to follow-up around the NIM. Speaker 800:41:16The NIM did come down a little bit sequentially and just wanted to see what's your outlook on the NIM for the year? Thank you. Speaker 300:41:25Sure, Steve. I think at the beginning of the year, we stated that our NIM Should have a 5 low 5 handles and that is certainly the trajectory that we are On, we have benefited, obviously from the rise of rates to a certain extent, but we're not really trying Position ourselves for increases or decreases in interest rates and we are very happy to have a Low to mid 5 percent handle on our net interest margin. That's the outlook for the Full year? Yes. So I think we're in pretty good shape. Speaker 300:42:09If you look at our interest Rate sensitivity disclosure in the 10 Q, you will see that we have a very balanced Position at this point in time and our NIM should not be changed where the rates go up significantly or down significantly. So we feel pretty good about where we are positioned now in terms of asset liability management. Speaker 800:42:35Got it. And just wanted to follow-up around like deposit betas. Are you seeing anything there? Is it within your expectations thus far? Speaker 300:42:46So, obviously, we are a lot different Then the regional banks and I know in the regional banking industry, they are seeing pressure on their rates As they move into the more insured deposit sort of marketplaces that we have always participated in, just as a reminder, At the beginning of the year, our deposits were basically 98% FDIC insured and that is where they remain today. In terms of our beta, it has been Bang on in the 0.75 percent vicinity throughout the entire Rate cycles. So we're not seeing any additional pressure nor are we seeing any Easing up and the market has been very favorable for us. Speaker 800:43:43Got it. Great. Thanks for taking my question. Operator00:43:53Please standby for our next question. Our next question comes from the line of Arren Cyganovich with Citi. Your line is open. Speaker 400:44:06Thanks. I was hoping you could clarify the gain on sale. I think you said 6.5% when I was Doing quick math of 6.1% is what I had. And maybe you just talk a little bit about the decision to sell at that Level relative versus just keeping the loans on balance sheet and waiting for a better potential return? Speaker 300:44:28Sure, Aaron. Happy to give you a little bit further color on the loan sale premium. So, We basically look at the premium in the 6.5% that John quoted is basically what our counterparty Paid for the loans on our balance sheet. And then as is always the case, the accountants Sort of get in the way. And then when we book the gain on sale, we have to write off unamortized acquisition costs And certain other transaction costs, which lowers the premium that you see on the income statement. Speaker 300:45:11There was also a little bit of noise in that gain on sale line where we I think we had a further $3,500,000 write down On our credit card portfolio, which we finally disposed of in the quarter. So that's sort of how The math and the accounting shakes out on the premium. In terms of selling at a 6.5% premium, I'd like to always remind people that we also released the $137,000,000 of reserve as part of that Gain on sales. So the reserve is roughly 6% of the portfolio that we sold. So you can argue and I often do that the premium that we actually earned is closer to 12.5% Then 6.5% certainly pre tax because we free up what is basically Capital that is lying fallow in our loan loss reserve for many, many years. Speaker 300:46:15And Even excluding the 6% reserve release, we think the 6.5% makes perfectly Good sense in terms of the loan sale share buyback arbitrage that we speak of frequently and we bought shares back with a 15 handle and we believe that is below the intrinsic value for those shares by many, many measures. So we think it was a great transaction all in. Speaker 400:46:46Okay. Thanks. And then on the expenses, you kind of Highlighted some areas that were pushing expenses up a little bit. You kept the guidance still the same. I always kind of think about the 3rd quarter tends to be your highest expense quarter, which would sort of indicate that you might be a little bit on above the high end of that. Speaker 400:47:07Are there particular changes that would Pull that lower for the second half of the Speaker 300:47:13year? So look, the 3rd quarter is typically Our high watermark as we spend appropriately money on direct to consumer Marketing, John and the management team are determined to manage our expenses Appropriately and we do intend to hit our guidance and what you'll see is typically OpEx will be higher in the 3rd quarter and then Sharply lower in the Q4 and we will do what is necessary to hit that OpEx guidance. Speaker 200:47:53Thank you. Operator00:47:56Thank you. I'm showing no further questions in the queue. I would now like to turn the call back over John Witter for closing remarks. Speaker 200:48:05Shawanda, thank you, and let me say thank you to everyone who joined today's call. We appreciate your interest in Sallie Mae. As is always the case, if there are questions that weren't addressed today or other follow-up items, our Investor Relations Team is always here and at your service. And with that, I will hand the call back to Melissa for some closing business. Speaker 100:48:28Thank you for your time and questions today. A replay of this call and the presentation will be available on the Investors page at salliemay.com. If you have any further questions, feel free to contact me directly. This concludes today's call. Operator00:48:44Thank you. Ladies and gentlemen, this concludes today's conference call. Thank you for your participation. 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There are 9 speakers on the call. Operator00:00:02Welcome to Sallie Mae Second Quarter 2023 Earnings Conference Call. At this time, all participants are in a listen only mode. After the speakers' presentation, there will be a question and answer I would now like to turn the call over to Melissa Brunaugh. Ma'am, the floor is open. Speaker 100:00:36Thank you, Towanda. Good morning, and welcome to Sallie Mae's Q2 2023 earnings call. It is my pleasure to be here today with John Witter, our CEO and Steve McGarry, our CFO. After the prepared remarks, we will open the call for questions. Before we begin, keep in mind our discussion will contain predictions, expectations and forward looking statements. Speaker 100:00:59Actual results in the future may be materially different from those discussed here. This could be due to a variety of factors. Listeners should refer to the discussion of those factors on the company's Form 10 Q and other filings with the SEC. For Sallie Mae, these factors include, among others, results of operations, financial conditions and or cash flows, as well as any During this conference call, we will refer to non GAAP measures we call our core earnings. A description of core earnings, a full reconciliation to GAAP measures and our GAAP results can be found in the Form 10 Q for the quarter ended June 30, 2023. Speaker 100:01:40This is posted along with the earnings press release and on the Investors page at salliemay.com. Thank you. And now I'll turn the call over to John. Speaker 200:01:51Thank you, Melissa and Towanda. Good morning, everyone. Thank you for joining us today to discuss Sallie Mae's Q2 2023 results. I'm pleased to report on a successful quarter and continued progress towards our 2023 goals. I hope you'll take away 3 key messages today. Speaker 200:02:101st, We delivered strong results in the Q2 and first half of the year. 2nd, we are well positioned to deliver solid results for the year by continuing to drive our core business and serve our customers. And third, we have a resilient business model That should drive results even if some headwinds materialize related to the resumption of federal loan payments or other macroeconomic conditions. Let's begin with the quarter's results. GAAP diluted EPS in the Q2 of 2023 was $1.10 per share as compared to $1.29 in the year ago quarter. Speaker 200:02:49In May, we closed on the sale of $2,000,000,000 in loans at a premium of approximately 6.5%. As we mentioned in April, we accelerated the sale of the $2,000,000,000 of loans Given bank valuation levels and the potential for further market volatility, we were able to put the proceeds From this successful loan sale and the corresponding capital release to work in the second quarter, Just over 16,000,000 shares of our common stock. We have reduced the shares outstanding since January 1, 2023 by 7% and by 48% since January of 2020. Our assets continue to be in demand from a deep pool of well informed loan buyers. We expect to commence our next loan sale at the beginning of September and close in the Q3 or early in Q4 depending on buyer preferences and market conditions, subject of course to Board approval and careful consideration of capital levels in an uncertain economic environment. Speaker 200:03:58Private education loan originations for the Q2 of 2023 were 651,000,000 which is up 6% over the Q2 of 2022. Our originations for the first half of the Through the first half of the year, our underclass application volume has increased approximately 11% as compared to the first half of twenty twenty two, Driven by our investments in technology and content as well as the successful integration of Nitro marketing strategies and techniques throughout Sallie Mae's channels. Credit quality of originations was consistent with past years. Our cosigner rate for the Q2 of 2023 was 76% versus 74% in the Q2 of 2022. Average FICO score for the Q2 of 2023 was 747 versus 746 in the Q2 of 2022. Speaker 200:05:06Seasonally, the Q2 has lower cosigner rates due to a higher mix of non traditional students. We expect our cosigner rate to finish the year in line with past annual levels. Net private education loan charge offs in Q2 were $103,000,000 representing 2.69 percent of average loans in repayment, up from 2.56% in the year ago quarter. There is seasonality in our charge offs with the 2nd quarter reflecting performance of the most recent graduation vintage that entered repayment in the Q4 of the previous year. With our previously implemented credit administration practice changes, We expected that we would see an uptick in defaults in the Q2 and we are appropriately reserved for this result. Speaker 200:05:59Our annualized net charge offs as a percentage of average loans and repayment for the first half of the year is 2.41% and remains lower than our plan for the full year of 2023. We continue to operationally and strategically focus on credit and our path back to normalcy. As is the case every year prior to peak season, we reexamine the performance of our credit standards. As is also the case every year, as consumer and market conditions changed, we found sub segments of our portfolio that were responsible for elevated levels of losses. We have refined our underwriting standards incorporating this new insight. Speaker 200:06:43We are pleased that we have been able to lower risk on new originations while maintaining strong growth. In addition, we continue to develop new programs and practices to appropriately help customers who are facing financial difficulty. We expect to implement another set of program enhancements in early fall prior to the November repayment wave. Before I turn the call over to Steve for a deeper review of performance, let me address the news from Washington related to the federal lending program. President Biden signed a federal spending bill, which specifies the end date for the federal student loan repayment pause. Speaker 200:07:23In addition, the Supreme Court struck down the administration's proposed federal loan forgiveness program. While both decisions were anticipated and not directly related to our business, one might ask the expected impacts on Sallie Mae. It's important to note that our historical underwriting models assume levels of federal debt and payments consistent with the Supreme Court decision and payment resumption. Therefore, we do not believe these federal loan decisions will have a permanent long term impact on our credit outlook. With that said, payment habits and hierarchy are important Determinants of short and medium term performance. Speaker 200:08:05In addition, federal loan servicers have an important role to play and ensuring a smooth transition for these federal borrowers and they may experience operational or readiness issues. Therefore, we have tried to consider what near term impacts the resumption of payments might have on our business. The Biden administration is heavily vested in ensuring a smooth transition for federal borrowers and is taking steps to ensure a seamless transition to They have taken 2 important such steps. First, the Department of Education is instituting a 12 month on ramp program, Running from October 1, 2023 to September 30, 2024, so that financially vulnerable borrowers Who missed monthly payments are not considered delinquent, reported to credit bureaus, placed in default or referred to debt collection agencies. Additionally, the Biden administration is finalizing an enhanced income driven repayment program That would not only increase borrower eligibility, but also lower a borrower's payments. Speaker 200:09:17These regulations will go into effect on July 1, 2024. However, the department has indicated it will implement Some critical benefits prior to the end of the payment pause this fall and before loan payments are due. Our understanding is that many borrowers will not have to make monthly payments under this plan. For a summary and timing of these rules, please see Page 6 of our Q2 earnings presentation. We are taking our own steps to help customers succeed as federal payments resume. Speaker 200:09:56We are increasing communication with customers who have federal loans to help them better understand what federal resources are available to them, In addition to the programs that and services that we offer, we are training our staff to be more conversant on these programs to help federal borrowers who might be struggling to find available resources. We are also increasing our monitoring and customer engagement to ensure we have good early indicators of performance and identify potential issues as this information might be helpful in setting or refining our expectations or strategies. Based on all of this, we believe the resumption of payments represents a short to medium term watch item. At this point, however, we do not believe it represents a major risk to our credit outlook, but we will remain vigilant. We are not alone in this view. Speaker 200:10:52Economists at Bank of America and Moody's size the average federal loan payment at $2.47 $2.75 respectively, And by considering a range of factors, have projected that the resumption of federal student loan payments will have a minimal impact on consumer credit overall. Steve will now take you through some additional financial highlights of the quarter. Steve? Speaker 300:11:17Thank you, John. Good morning, everyone. Let's continue this morning's discussion with a detailed look at the drivers of our loan loss allowance, discussion of the key components of our income statement And a look at our strong liquidity and capital position. The private education loan reserve, including a reserve for unfunded commitments was $1,400,000,000 or 6.2 percent of our total private education loan exposure, Which under CECL includes the on balance sheet portfolio plus the accrued interest receivable of $1,300,000,000 And unfunded loan commitments of another $1,600,000,000 Our reserve at 6.2% of our portfolio This is slightly lower than the prior quarter, which was at 6.3%. We incorporate several inputs that are subject Change from quarter to quarter, we are preparing our allowance for loan losses. Speaker 300:12:17These include CECL model inputs and overlays deemed necessary by management. Let's take a look at the major variables. Economic forecast and weightings drive quarter to quarter movement in the allowance. In the current year ago quarters, we used Moody's base S1 and S3 forecasts weighted 40%, 30% 30%, respectively. We expect to use this mix going forward except during extraordinary periods of uncertainty. Speaker 300:12:50Despite concerns about the health of the economy, the forecast provided by Moody's continued to be stable. There were no changes in the model inputs such as prepayment speeds or other important drivers. Loan sales during the Q2 did reduce the allowance by $137,000,000 While the Q2 is not a large disbursement quarter, we do begin to book commitments for the new academic year and reserve accordingly. Provision for new unfunded commitments totaled $58,000,000 in the 2nd quarter. Our total provision for loan losses, both on our income statement this quarter was $18,000,000 Private education loans delinquent 30 plus days were 3.68 percent of loans and repayment, up from 3.4% in Q1, But improved from 3.75 in the year ago quarter. Speaker 300:13:52We continue to expect very plus day delinquencies to remain in the mid 3% range for the remainder of 2023. Forbearance usage was 1 point 2% at the end of the quarter, a decrease from 1.4% at the end of Q1 And down from 1.3% in the year ago quarter. Net charge offs, as John already mentioned, Came in at 2.69% in the 2nd quarter compared to 2.1% in Q1 At 2.56% in the year ago quarter. As John also already mentioned, there is seasonality In the Q2 as new borrowers go into full principal and interest repayment. As a result of our previously implemented credit administration practice changes, we did expect and reserve for this uptick It is worth mentioning again that our annualized net charge off rate Speaker 400:14:58through Speaker 300:14:58June is 2.41% And continues to be lower than our plan for the year. NIM for the quarter came in at a strong 5.52%, up 23 basis points from the year ago quarter. Our portfolio continues to benefit from the rising rate environment. Consistent with guidance, 2nd quarter operating expenses were $154,000,000 Essentially unchanged from Q1, but elevated from the $132,000,000 in the year ago quarter. Roughly $9,000,000 of the increase over the year ago period relates to higher FDIC assessment fees. Speaker 300:15:43And as we mentioned in April, we expect our FDIC assessment fees to be higher in 2023 than in 20 22. Volume increases in originations, servicing and collections account for $4,000,000 of the increase in OpEx of the year ago quarter. Remaining $8,000,000 increase relates to both our absorption of the effects of the current inflationary environment as well as the increasing in our staffing levels over where they were in last year's Q2. Finally, our liquidity and capital positions are strong. We ended the quarter with liquidity of 21.6% Total assets higher than the year ago liquidity ratio of 20.3%. Speaker 300:16:32At the end of the second quarter, total risk based capital Stood at 14.1 percent, common equity Tier 1 was at 12.8%. At a ratio we like to look at post CECL, GAAP equity plus loan loss reserves over risk weighted assets It was a very strong 16.4%. We are well positioned to grow our business and return capital to shareholders going forward. Back to you, John. Speaker 200:17:03Thanks, Steve. Let me wrap up with a few additional comments on our recently announced acquisition and our outlook for 2023. As announced last night, we are pleased to report we have closed on the acquisition of several key assets of Scholly, Along with scholarship search, Scholly also has a scholarship administration technology As well as Skali offers, which is a platform matching users with strategic partners, helping the users earn cash back. This acquisition has many advantages. It is mission aligned and we are excited to connect more students Families to a free one stop shop for all things scholarships. Speaker 200:17:57By strengthening our content offering and digital ecosystem, The deal should pay for itself with direct benefits to our core business. Finally, the scholarship administration and scholarly offers platform provide interesting growth options for the future. In summary, we are originating high quality loans and gaining market share at the same time. Credit performance has been as expected and we are excited about the new programs that we are developing to help our borrowers when they need it most. Through our transactions with Nitro and now SCALI, we're further advancing Sallie Mae as an education solutions company. Speaker 200:18:37We continue to put our capital to work buying back stock at prices we believe are at a discount to intrinsic value. The Supreme Court's decision on federal debt cancellation appears to be a wake up call for policymakers to come together for real bipartisan reform. Momentum appears to be building as reflected by the number of new bills being introduced that advocate for many of the practical ideas We have been supporting for several years. I am proud to report another solid quarter of results and remain excited about our future. Let me conclude with a discussion of 2023 guidance. Speaker 200:19:16We are encouraged by the strength of originations growth through the 1st 6 months of the year And believe we will end the year closer to the higher end of our originations guidance or slightly better. We are affirming the 2023 guidance for all key metrics. With that, Steve, let's open the call up for some questions. Thank you. Operator00:20:02Our first question comes from the line of Jeff Adelson with Morgan Stanley. Speaker 500:20:13John, I was just hoping I could just key off the comment you made earlier on the next $1,000,000,000 Loan sales, I know you already said you're looking to kick that off in early September. Just curious if you had any indications of interest at this point or how things kind of Stan versus the last time you went to market there. And would you be willing to upsize that $1,000,000,000 And then just related to that, how much How should we be thinking about the buyback size off the back of that sale? I feel like it gives you at least another $300,000,000 of capacity. Speaker 300:20:48Hey, Jeff. This is Steve. I'll take the first half of that question and then I'll pass it back to John for the second half of the question. We have a constant dialogue With our loan buyers, as John mentioned in the prepared remarks, there is a pretty Large group of buyers that are constantly interested in our loan sales, so that's not An issue with all, since the last sale, there have been some puts and some takes. Base interest rates are up a little bit Since then, but credit spreads on ABS, which is where buyers go to finance the purchases typically Have tightened. Speaker 300:21:32So there's not a great deal of change, I think, in the underlying Mark, pricing in the market at this point in time. Speaker 200:21:43And Jeff, to your question of upsizing, I think I'll give you the same answer that I tend to give every quarter. As good allocators of capital, We are always open to ideas and to opportunities to create shareholder value. What is in our plan today is $1,000,000,000 That's what we are anticipating. But we will always look At the market conditions, situation, sort of price of the equity, our equity that's trading at that point, And if we think that there's a good opportunity there to create shareholder value, there is nothing that prevents Our Board of Management from considering and accepting that opportunity. So we're not going to commit to anything More at this point, again, dollars 1,000,000,000 is what's in our plan, but it's the same thought process that we go through every quarter. Speaker 200:22:43And I would argue it's what led to the acceleration of the $1,000,000,000 which we had originally had Slated at the end of this year into the first half of the year, and there's nothing that would keep that from happening again If the right market conditions existed. Speaker 500:23:04Okay, great. And just a follow-up on credit. I know this quarter last quarter was supposed to be seasonally higher for you. Just wondering, is there any early read so far on July, how the performance is Trending there quarter to date, and maybe talk about the trajectory of losses over the rest of the year. And separately related to that, the new IDR plan, as well as the grace period. Speaker 500:23:30Just curious, like, do you have any Sense of how many borrowers maybe plan to take advantage of this grace period in the interim and maybe what percentage or what size of your balance sheet These borrowers that are qualifying for the new IDEO plan or just any way to kind of contextualize that versus the broader population for you? Speaker 200:23:52Yes. Let me maybe talk briefly about credit and then I think Steve and I can tag team a little bit on the combination of The OnRamp program and IDR. On credit, I think our affirming of guidance Says it all. There is nothing that we have seen up to this point that leads us to believe that There is material changes to our annual guidance. And so I think you can assume that What we're seeing in July is consistent with our expectations and what we're reserved for. Speaker 200:24:29So nothing new or different there. I think on the OnRamp program, I think it's really hard for us to estimate how many people will take advantage of that. I think federal borrowers are really just starting to come to grips with What their new payments are going to be, when those payments are going to be due and the like. But I do think it probably suggests That of a customer's overall payment hierarchy across all their various obligations, the federal loan Payment is probably going to be near the bottom of that hierarchy, all other things being equal, because it's just a lot more forgiving In that regard then, their credit card balances or other student lending balances or card payment or whatever else they may have. So Hard to know, but we still think it's quite a powerful thing in giving customers a degree of flexibility. Speaker 200:25:32We have studied extensively the IDR program today and we think going forward. It is a rich program. It is a program that is already heavily subscribed to today. We think it will become more heavily subscribed to. And we think the benefits both in the short term and the long term are pretty amazing for federal borrowers in terms of payment reduction. Speaker 200:25:59But Steve, why don't you walk through some of those details? Speaker 300:26:03Sure. Happy to, John. So look, we've taken a look at what the Department of Education As published on income based repayment plans and if you make a couple of assumptions about, for example, How much debt a borrower has, so for example, if they have a $50,000 loan with a 6% coupon, which is pretty much right And the zip code where most federal loans have been underwritten over the last several years, that payment Before income based repayment turns out to be $5.55 but by the time they fully phase in The 2 steps on the changes that they're making in IBR, that payment would be capped for the borrower at 100 and $75 which is a substantial amount of savings. And that example is for a borrower That has an average income of $75,000 and the payment drops substantially as their income level declines And rises gradually as their income level increases. So it's a really powerful program that has Additional benefits such as not capping negative amortization on the loan And actually for giving the loan after 120 payments depending upon the size of the loan. Speaker 300:27:31So it's a very, very powerful program So I think the vast majority of borrowers will take advantage of if they are informed as to the features of it. Speaker 200:27:42And Jeff, the only thing I would add, our intelligence tells us about 42% of federal borrowers are The income driven some income driven repayment program today, our understanding is they will be Automatically enrolled in this new program, and we would expect that number to go up over time as more borrowers are eligible. And I think as the administration makes it easier and easier for people to apply. Speaker 500:28:14Great. Thanks for all that color. Appreciate it. Operator00:28:18Thank you. Please stand by for our next question. Our next question is from the line of Jamie with JPM. Your line is open. Speaker 600:28:38Hey, I didn't hear the name. Is this Rick Shane? Did you call? Operator00:28:42Yes, your line is open. Speaker 600:28:45Perfect. Thank you. Hey, guys. Thanks for taking my question this morning. One of the things that you pointed out in the last couple of years is that on the servicing side, There are a lot of ways that you can influence outcomes. Speaker 600:29:00You've talked about this experience of your servicers improving Collections, etcetera. I'm curious as we move towards the end of forbearance, if there are Things that you are doing proactively with borrowers to sort of prepare them. Obviously, you have a lot of insight into Borrowers credit profiles, etcetera. And are you already starting to receive inbound calls from borrowers asking questions about how this is all going to work. Speaker 200:29:36Yes. Rick, it's a really good question And I touched on some of this in my remarks, but let me go a little bit deeper. And the caveat to all of this is We're not a federal loan servicer. We're not the federal government. So we want to be very proactive And appropriate in helping our customers navigate this transition, but we also want to make sure we don't get Into a position where suddenly we are advising our clients on topics that are not directly in our purview. Speaker 200:30:12But with that said, we are now that we have a date certain on repayment, implement A whole host of programs which have been under consideration for a while. So we do know which of our customers have federal loans. We are in the early stages of executing a communication program for them, really doing our part to remind them of Those obligations to help them begin to understand the resources, the federal resources that are available to them And quite frankly, also using it as a great opportunity to remind them that if they find themselves in a difficult spot that we have resources and The ability to help them at all and encourage early outreach, which we know is incredibly powerful in helping people navigate this period, Not to get too deep into a financial problem. We are doing absolutely stepped up monitoring Of that, by the way, I would describe that as both quantitative and qualitative. So for example, we have actually set up Focus groups are federal borrowers so that we can understand from their mouths directly what's being communicated to them, what they are hearing, What they are experiencing and sort of the challenges that they are facing, I think as we know sometimes, Rick, those types of qualitative insights In addition to the quantitative insights, have real power. Speaker 200:31:44And look, we will continue to look at the programs We offer and we talked about the fact that we're introducing our next wave of Sort of loss mitigation program enhancements in the early fall, obviously, we'll continue to assess those programs. And if we see that there's an unmet need caused by the resumption of federal payments, we'll be quick to respond there. It is a pretty broad and proactive approach, but again recognizing this is effectively a federal program issue, but We want to help our customers be as successful as they can during the transition. Speaker 600:32:24Terrific. It's a really interesting answer. Thank you very much. Operator00:32:41Our next question comes from the line of Michael Kaye with Wells Fargo. Your line is open. Speaker 700:32:46Hi, good morning. It feels to me like the guidance It reflects a fair amount of cautiousness. For instance, and you said numerous times on the call that the year to date NCOs of 2.41 percent is lower than your full year plan. So why not improve or at least tighten the NCO guidance? I know we got the resumptions of payments ahead, but that's not until October. Speaker 700:33:12So wanted to hear your thoughts on that. Speaker 200:33:15Yes. Michael, look, I think at the end of the day, the biggest factor At play is just the uncertainty of the macro environment over the course of the next 6 to 12 months. We have seen an unprecedented rate of interest rate increases. That obviously has the potential of Stressing variable rate borrowers, by the way, not just our variable rate borrowers, but People who have other debt denominated in a variable rate instrument, I think the Unemployment situation continues to be strong today, but certainly if you look at the various economic reports, there is At least some signs of a softening or slowing of the economy. We continue to season into Our credit administration changes and while I think we have pretty robust analytics that help us understand, for example, What is pull through versus sort of permanent changes by segment in various credit performance? Speaker 200:34:32Some of these Patterns are relatively new to us given when those changes were made and implemented. And so I think when you put all of those things together, This is just a more uncertain economic and credit outlook than would be the case in a typical year. And so I think at the end of the day, we want to reflect that level of potential risk in our outlook and We think we are being prudent in how we are setting guidance. Speaker 300:35:07Okay. Speaker 700:35:08Wanted to talk a little bit about the Outlook for the refi market, I know refis are very, very low right now. With the resumption of Payments slated to start. I've been hearing mixed signals from some of the major refi players. Some saying it's not going to be a big impact, some Expecting something more material. So, wanted to get your thoughts on that. Speaker 700:35:33I know rates are also a lot higher now, but they likely won't stay that way. And then lastly, any thoughts on a defensive product ahead of potential uplift in refis? I know you Tried one before, which was a pilot that was a failure. I just want to hear your thoughts on this. Speaker 300:35:53So Michael, this is Steven. And I'll start the response and then always offer John to add any additional color Few things as appropriate. I'll echo my good friend and former colleague, Joe Fisher, who I think described on his earnings call that The consolidationrefi business is very much an interest rate game and To undercut where the vast majority of debt that gets refi'd is, which is the federal loan program, you need to be able to be Well under, I think 4.5%, certainly 5% in your offerings. And today sort of base rates in the 5 year vicinity start around 4. And by the time you add in credit spreads And maybe the opportunity to actually make a little bit of money on those consolidation loans, You need to be well above the level that would entice a federal student loan holder to consolidate their debt. Speaker 300:37:03And I think the second and potentially more important factor might be the Richness of the benefits that are now being offered in the federal loan programs in the form of the income based repayment A situation that we've spent a lot of time describing here. So I think, look, you're right, if rates Do come down considerably in future quarters and years. The consolidation game might Be fired up again, but I think borrowers are going to have to think long and hard before they give up the opportunity To take advantage of the federal loan benefits. And I think the private lending industry is not Big enough of an opportunity to warrant the cost to acquire that would be necessary to target Just simply our business. So we feel pretty good that the drag on our portfolio growth And the unfortunate expense of seeing our cost to acquire consolidated away, We think that we're in pretty good shape certainly for the coming quarters year or so. Speaker 300:38:20John, anything you'd like to Speaker 200:38:23Yes. Michael, maybe I'll just take the defensive product piece of it. And I'll harken back to Answers I've given again on sort of calls like this. As Steve said, we don't think the current economic and rate environment Creates much of a need for that nor do we think there's really a product that we could offer today at these rates that would be compelling. But I think even in the future, as we've talked about it, the issue for us has always been in a defensive product that Consolidations have been a modest but not outsized part of our business. Speaker 200:39:02And The question becomes, how do you think about proactively offering a product with lower rates To just the right customers. And I think we've described that in the past of sort of cannibalization math. What is the cost of consolidation away versus what's the cost of offering a defensive product That you may be offering to more people than would otherwise consolidate. And so it really comes down to that formula. I think in the past, we have not felt like we've had predictive enough models, ample enough data To really be able to crack the code on that cannibalization math, that could certainly change in the future. Speaker 200:39:50And A big part of what we're trying to do with our increased investment in product services and content For customers to, through and immediately after their higher education journey is to understand those to better to have better insight into their financial situation. That might in the future change that cannibalization map and allow us But I think at this point today, we don't think it's economically viable. And looking in the past, we've not been able to crack that code. So It's enticing. But again, as good capital allocators, the math has to all work. Speaker 200:40:31And to date, we haven't been able To make that math work in a better way than what we've seen. Speaker 800:40:37Okay. Thank you. Operator00:40:57Our next question comes from the line of Sanjay Sakhrani with KBW. Your line is open. Speaker 800:41:05Hi. This is actually Steven Kwok filling in for Sanjay. Thanks for taking my question. I guess most of them have been asked and answered. Just wanted to follow-up around the NIM. Speaker 800:41:16The NIM did come down a little bit sequentially and just wanted to see what's your outlook on the NIM for the year? Thank you. Speaker 300:41:25Sure, Steve. I think at the beginning of the year, we stated that our NIM Should have a 5 low 5 handles and that is certainly the trajectory that we are On, we have benefited, obviously from the rise of rates to a certain extent, but we're not really trying Position ourselves for increases or decreases in interest rates and we are very happy to have a Low to mid 5 percent handle on our net interest margin. That's the outlook for the Full year? Yes. So I think we're in pretty good shape. Speaker 300:42:09If you look at our interest Rate sensitivity disclosure in the 10 Q, you will see that we have a very balanced Position at this point in time and our NIM should not be changed where the rates go up significantly or down significantly. So we feel pretty good about where we are positioned now in terms of asset liability management. Speaker 800:42:35Got it. And just wanted to follow-up around like deposit betas. Are you seeing anything there? Is it within your expectations thus far? Speaker 300:42:46So, obviously, we are a lot different Then the regional banks and I know in the regional banking industry, they are seeing pressure on their rates As they move into the more insured deposit sort of marketplaces that we have always participated in, just as a reminder, At the beginning of the year, our deposits were basically 98% FDIC insured and that is where they remain today. In terms of our beta, it has been Bang on in the 0.75 percent vicinity throughout the entire Rate cycles. So we're not seeing any additional pressure nor are we seeing any Easing up and the market has been very favorable for us. Speaker 800:43:43Got it. Great. Thanks for taking my question. Operator00:43:53Please standby for our next question. Our next question comes from the line of Arren Cyganovich with Citi. Your line is open. Speaker 400:44:06Thanks. I was hoping you could clarify the gain on sale. I think you said 6.5% when I was Doing quick math of 6.1% is what I had. And maybe you just talk a little bit about the decision to sell at that Level relative versus just keeping the loans on balance sheet and waiting for a better potential return? Speaker 300:44:28Sure, Aaron. Happy to give you a little bit further color on the loan sale premium. So, We basically look at the premium in the 6.5% that John quoted is basically what our counterparty Paid for the loans on our balance sheet. And then as is always the case, the accountants Sort of get in the way. And then when we book the gain on sale, we have to write off unamortized acquisition costs And certain other transaction costs, which lowers the premium that you see on the income statement. Speaker 300:45:11There was also a little bit of noise in that gain on sale line where we I think we had a further $3,500,000 write down On our credit card portfolio, which we finally disposed of in the quarter. So that's sort of how The math and the accounting shakes out on the premium. In terms of selling at a 6.5% premium, I'd like to always remind people that we also released the $137,000,000 of reserve as part of that Gain on sales. So the reserve is roughly 6% of the portfolio that we sold. So you can argue and I often do that the premium that we actually earned is closer to 12.5% Then 6.5% certainly pre tax because we free up what is basically Capital that is lying fallow in our loan loss reserve for many, many years. Speaker 300:46:15And Even excluding the 6% reserve release, we think the 6.5% makes perfectly Good sense in terms of the loan sale share buyback arbitrage that we speak of frequently and we bought shares back with a 15 handle and we believe that is below the intrinsic value for those shares by many, many measures. So we think it was a great transaction all in. Speaker 400:46:46Okay. Thanks. And then on the expenses, you kind of Highlighted some areas that were pushing expenses up a little bit. You kept the guidance still the same. I always kind of think about the 3rd quarter tends to be your highest expense quarter, which would sort of indicate that you might be a little bit on above the high end of that. Speaker 400:47:07Are there particular changes that would Pull that lower for the second half of the Speaker 300:47:13year? So look, the 3rd quarter is typically Our high watermark as we spend appropriately money on direct to consumer Marketing, John and the management team are determined to manage our expenses Appropriately and we do intend to hit our guidance and what you'll see is typically OpEx will be higher in the 3rd quarter and then Sharply lower in the Q4 and we will do what is necessary to hit that OpEx guidance. Speaker 200:47:53Thank you. Operator00:47:56Thank you. I'm showing no further questions in the queue. I would now like to turn the call back over John Witter for closing remarks. Speaker 200:48:05Shawanda, thank you, and let me say thank you to everyone who joined today's call. We appreciate your interest in Sallie Mae. As is always the case, if there are questions that weren't addressed today or other follow-up items, our Investor Relations Team is always here and at your service. And with that, I will hand the call back to Melissa for some closing business. Speaker 100:48:28Thank you for your time and questions today. A replay of this call and the presentation will be available on the Investors page at salliemay.com. If you have any further questions, feel free to contact me directly. This concludes today's call. Operator00:48:44Thank you. Ladies and gentlemen, this concludes today's conference call. Thank you for your participation. You may nowRead morePowered by