TSE:LB Laurentian Bank of Canada Q3 2023 Earnings Report C$26.72 -0.18 (-0.67%) As of 04/25/2025 04:00 PM Eastern Earnings HistoryForecast Laurentian Bank of Canada EPS ResultsActual EPSC$1.22Consensus EPS C$1.15Beat/MissBeat by +C$0.07One Year Ago EPSN/ALaurentian Bank of Canada Revenue ResultsActual Revenue$260.83 millionExpected Revenue$263.60 millionBeat/MissMissed by -$2.77 millionYoY Revenue GrowthN/ALaurentian Bank of Canada Announcement DetailsQuarterQ3 2023Date8/31/2023TimeN/AConference Call DateThursday, August 31, 2023Conference Call Time9:00AM ETConference Call ResourcesConference Call AudioConference Call TranscriptSlide DeckPress ReleaseEarnings HistoryCompany ProfileSlide DeckFull Screen Slide DeckPowered by Laurentian Bank of Canada Q3 2023 Earnings Call TranscriptProvided by QuartrAugust 31, 2023 ShareLink copied to clipboard.There are 14 speakers on the call. Operator00:00:06I would now like to turn the meeting over to Andrew Tornenki, Vice President, Investor Relations. Please go ahead, Andrew. Speaker 100:00:16Good morning and thank you for joining us. Today's opening remarks will be delivered by Ronny Lou Ellen, President and CEO and the review of the Q3 financial results will be presented by Evan Duchamp, Executive Vice President and Chief Financial Officer, after which we will invite questions from the phone. Also joining us for the question period are several members of the bank's executive team Liam Mason, Chief Risk Officer Erik Proveau, Head of Commercial Banking Karim, Avril Teslik, Head of Personal Banking and Kelsey Gunderson, Head of Capital Markets. All documents pertaining to the quarter Can be found on our website under the Investor Center. I'd like to remind you that during this conference call, forward looking statements may be made, And it is possible that actual results may differ materially from those projected in such statements. Speaker 100:01:08With a complete cautionary note regarding forward looking statements, Please refer to our press release or to Slide 2 of the presentation. I would also like to remind listeners that the bank assesses its performance on a reported and adjusted basis who considers both to be useful in assessing underlying business performance. Rania and Ivan will be referring to adjusted results in their remarks unless otherwise noted as reported. I will now turn the call over to Rania. Speaker 200:01:37Thank you, Andrew, and thank you all for joining us today. This morning, we announced solid Q3 results, and I'm extremely pleased with the progress we continue to make on our fiscal year 2023 priorities. On behalf of the entire management team, I would like to thank everyone at Laurentian Bank for their resilience and focus on executing against our plan. Before providing an overview of our Q3, I would like to address our recently announced business update. On July 11, the bank announced that our Board of Directors and management team are conducting a review of strategic options to maximize shareholder and stakeholder value. Speaker 200:02:22The review is still underway and we do not intend on disclosing further developments until it concludes. During this time, we remain committed to executing on the bank's strategy and our fiscal 2020 3 priorities with the full support and confidence of the Board. Over the past two and a half years, The bank's renewed senior leadership team and Board have been focused on building up the bank for sustained growth and profitability. Since the launch of our plan in December 2021, we exceeded all our financial targets against the backdrop Of an increasingly challenging macroeconomic environment and market volatility. Quarter after quarter, We have been delivering on key milestones as set out in our plan and exceeded market expectations in 11 of the past 12 quarters, including today. Speaker 200:03:22We have closed our customers' top 5 digital pain points, including the launches of our mobile app, digital account opening solution and reimagined Visa experience. And we grew our key specializations within commercial banking. We continue to maintain a strong capital and liquidity position and our funding and deposit base remains strong, stable and diversified. The rest of this call will focus on Q3 progress and results. To reiterate, we will not be providing any further details about the strategic review during the Q and A portion. Speaker 200:04:03Turning now to our financial results. Top line revenue for the quarter was $261,000,000 up 1% compared to last quarter and relatively in line with last year. EPS was $1.22 or up 5% quarter over quarter and relatively in line compared to last year. A few additional highlights include a sequential improvement of 120 basis points In our efficiency ratio to 68.5 percent, an increase of 10 basis points in our ROE to 8.2%. NIM was up 4 basis points in line with our previous guidance. Speaker 200:04:44PCLs this quarter were 14 basis points, down 4 basis points year over year and sequentially due to the seasonal reduction in utilization rates in inventory financing. We continue to be prudent with our reserves and remain adequately provisioned. Commercial loan growth was up on a year over year basis, but down sequentially. As our inventory financing portfolio continues to normalize in line with pre pandemic behavior. Utilization rates this quarter were 49%, down from 58% in Q2. Speaker 200:05:23The Q3 is typically a period of seasonal volume reduction caused by dealers experiencing strong sales due to good consumer demand. We expect utilization to increase in Q4 as dealers begin restocking their inventory. We are closely monitoring turnover of the product, which remains healthy and is a key performance indicator. In commercial real estate, while demand for new housing remains high, there has been a general slowdown in activity across the sector. Projects in progress continue to be developed. Speaker 200:06:00However, we are hearing from some of our customers that they are waiting for inflationary and interest rate pressures to cool before launching new projects. Our unfunded pipeline continues to be strong and we remain comfortable with our portfolio, given our focus in the multi residential sector and the continued demand for housing in Canada. I am pleased to share that our capital position was further strengthened as a result of internal capital generation and the seasonal volume reduction in inventory financing. We ended the quarter at 9.8%, up 50 basis points on a sequential basis. Looking forward, we will continue to drive results in line with our strategic plan. Speaker 200:06:49For fiscal 2023, we identified 3 priority areas to stimulate growth. 1st, deliver excellent customer service 2nd, deposits and optimizing our funding structure And third, drive efficiencies through simplification. I will now cover key achievements under each priority beginning with customer experience. We said at the beginning of the year that we will continue our focus on delivering excellent customer service and removing pain points by leveraging data from our Net Promoter Score or NPS program. This concentrated effort is helping us gain a deeper understanding of what drives customer satisfaction and dissatisfaction, allowing us to implement targeted solutions. Speaker 200:07:39Last quarter, we announced that Personal Banking saw a significant improvement in their NPS scores. This quarter, we launched a new customer experience council, which brings together cross functional groups to align on enhancements to the customer experience. I'm pleased to announce the following improvements in our NPS Of course. Private Banking has achieved an excellent NPS rating, which is a score above 50 points. Ranch NPS increased by 3 points sequentially and 19 points since the beginning of the year. Speaker 200:08:13And our loyalty team NPS was up Four points sequentially or 16 points since the beginning of the year. This is a testament to our continued focus on the customer and putting them at the center of all our actions. In Q1 2023, We announced the launch of a mortgage financing center to improve the customer experience by handling all mortgage acquisition and refinancing solutions for our retail branches. As a result of this group's high degree of specialization, We have achieved a first time right score of 96% for mortgages, up from 90% last year And have successfully reduced the time to yes to less than 2 days in line with industry standards and exceeding our 3 year target of less than 3 days. One final point on customer experience is that now we have migrated more than 70% of our public website to the new modernized look and feel. Speaker 200:09:15This is providing a consistent brand experience for our customers and improves navigation on our website. The second priority we identified this year was a focus on deposits and optimizing our funding structure. We are committed to maintaining a diverse, stable and strong balance sheet that supports loan growth. Following the launch last quarter of our digital account opening solution to the public, I am pleased to announce That 66% of customers being onboarded through this channel are new to the bank and more than 40% are from outside of Quebec. This is in line with our strategy to acquire additional net new customers as well as grow our customer base outside of our traditional branch Following a recent marketing effort on deposit campaigns with a particular focus on our high interest savings account, We have seen a 50% increase in checking account openings and 125 times increase in high interest savings accounts opened on a year to date basis. Speaker 200:10:27Finally, we have launched a new virtual first pilot to enhance the customer experience by serving customers where and how they want, while still maintaining a presence in our communities. This pilot will also enable us to offer additional products and services to our recently acquired customers from across Canada through an advice based model. Our 3rd priority is to drive efficiencies through simplification. We remain committed to reducing our efficiency ratio over the medium term by further streamlining our internal processes and operations. As part of our drive to enhance efficiencies, we launched a business efficiency program within Personal Banking at the beginning of this year. Speaker 200:11:13This program was established to identify key initiatives that will support the bank in meeting its medium term efficiency target. So far this year, we have identified and achieved 93% of our 2023 target in annual recurring savings. 3 key initiatives include: 1st, we are relocating branches with expiring leases to smaller, modernized and more convenient locations for our customers, improving the customer experience and reducing costs. 2nd, we are harmonizing contracts for physical paper storage and reducing unnecessary licenses. And third, we are digitizing documents and checks across 9 remote branches, which will reduce expenses by replacing internal mail with the Digital Document Exchange. Speaker 200:12:06Culture and ESG also remain a significant priority. With culture as the driving force of our strategic plan, which is underpinned by our commitment to ESG. This year marked our 3rd annual employee survey. Over the last 3 years, we have put a heavy emphasis on everyone's work life experience. As a result, since the first survey in 2021, our overall response rate Has gone up from 66% to 85%. Speaker 200:12:38I am particularly pleased that our overall engagement has gone up from 74% to 80%, which is higher than the industry benchmark of 78% and achieves our fiscal year 2024 target 1 year early. I would like to thank everyone at Laurentian Bank for their focus on creating a better employee experience. 2 other highlights under culture and ESG that I would like to mention include an improvement to our Sustainalytics ESG score, which maintained our low ESG risk rating and launched our 3rd annual Laurentian Bank in the Community Giving campaign, allocating more than $150,000 to community based charities and not for profits chosen by our frontline team members. I will now turn the call over to Yvon. Speaker 300:13:32I would like to begin by turning to Slide 13, which highlights the bank's financial performance for the Q3. Total revenue in the Q3 was $260,800,000 Relatively in line with last year and up 1% on a sequential basis. Higher net Interest income year over year from commercial loans was offset by higher funding costs and the lower contribution from financial markets related revenue, which continues to be impacted by sustained unfavorable financial market conditions. On a reported basis, Net income in the 3rd quarter was $49,300,000 and EPS was $1.03 Adjusting items for the quarter amounted to $8,400,000 after tax or $0.19 per share And are related to restructuring charges from the rightsizing of the bank's capital markets franchise announced last quarter, strategic review related charges and the amortization of acquisition related intangible assets. Details of these items are shown on Slide 29. Speaker 300:14:47The remainder of my comments will be on an adjusted basis. Growth in net interest income, cost discipline and lower loan losses drove this quarter's solid results. EPS of $1.22 was up 5% quarter over quarter and down 2% year over year. Net income of $57,600,000 was up 12% compared to last year and down 1% compared to Sorry, when last quarter. The efficiency ratio improved by 120 basis Points quarter over quarter to 68.5 percent despite continued investments in key strategic priorities. Speaker 300:15:34ROE was up 10 basis points sequentially to 8.2%. This quarter also included an LRCN interest Payment which negatively impacted EPS by $0.06 Slide 14 shows net interest income Up by $3,600,000 or 2% year over year, mainly due to higher net interest income from commercial loans, partly offset by higher funding costs and lower mortgage prepayment penalties. On a sequential basis, the increase of 7 $900,000 or 4% mainly reflects the positive impact of 3 additional days in the quarter and sequentially higher mortgage prepayment penalties. Net interest margin was up 4 basis points sequentially to 1.84%. This is mostly due to improved funding costs and higher mortgage prepayment penalties. Speaker 300:16:31Slide 15 highlights our diversified sources of funding and the bank's liquidity position. Year over year, Total funding increased by $800,000,000 through cost effective partnership deposits of $1,000,000,000 And retail deposits of $300,000,000 which were offset by a planned decrease in wholesale deposits. On a sequential basis, total funding was relatively flat. We saw a continued transition of deposits to term from Demand Accounts. The bank maintained a lot a strong liquidity coverage ratio through the quarter. Speaker 300:17:13Slide 16 presents other income, which decreased by 4% compared to last year, Because of unfavorable market conditions impacting financial markets related revenue, including fees and securities brokerage commissions, Income from mutual funds and income from financial instruments. On a sequential basis, other income was down 6 Percent or $4,300,000 mainly for the same reasons. Slide 17 shows non interest expenses up by 2% compared to last year, mainly due to higher technology, depreciation and amortization costs as the bank continues to invest in its strategic priorities to improve the customer experience and support growth. On a sequential basis, non interest expenses were slightly lower due to performance based compensation. Turning to Slide 18. Speaker 300:18:14Our CET1 ratio was up 50 basis points to 9.8%, mostly due to internal capital generation and the seasonal inventory financing loan reduction. Slide 19 highlights our commercial loan portfolio, which was up by $400,000,000 or 3% year over year. As guided in Q2, on a quarter over quarter basis, the portfolio was down $800,000,000 or 4% Due to a reduction in inventory financing, which saw a normal seasonal portfolio reduction with utilization rates And behavior more in line with pre pandemic patterns. Consumer goods acquisitions from dealers last quarter Showed strong resilience despite the uncertain economic environment. Dealers began restocking in Q4 And therefore, utilization rates are expected to increase next quarter. Speaker 300:19:16Slide 20 Provides details of our inventory financing portfolio, where key performance indicators such as the age of inventories And turnover rates are monitored closely. Credit line utilization rates are back to pre COVID levels for this quarter, currently standing at 49%. Given the current economic environment, We are monitoring the portfolio closely and continues to perform well with a high level of dealer sales as previously mentioned. In commercial real estate, homebuilding continues to meet the demand of rising immigration levels in Canada. However, some developers are being prudent and delaying the start of some projects until inflationary pressures and interest rates Please. Speaker 300:20:08As seen on Slide 21, the majority of our portfolio is in multi residential housing And only around 3% of our commercial loan portfolio is in office. Our office portfolio consists of Class A OR B assets and financial recourse to strong and experienced sponsors. As we said last quarter, the majority of the portfolio is in multi Tenanted properties with limited exposure to single tenanted buildings. Slide 22 presents the bank's residential mortgage portfolio. Residential mortgage loans were up 4% year over year and flat on a sequential basis. Speaker 300:20:51We maintain prudent underwriting standards and are confident in the quality of our portfolio. As evidenced by the high portion proportion of insured mortgages at 58% and low LTV of 48% on the uninsured 3rd portion. It is also worth noting that more than 80% of our residential mortgage portfolio is in fixed rate, of which almost 80% will mature in 2025 or later. Allowances for credit losses on Slide 23 Totaled $217,100,000 up $23,900,000 compared to last year, mostly as a result of higher provisions on commercial loans related to volume growth and macroeconomic uncertainty. Allowances for credit losses were up $5,500,000 sequentially, mostly as a result of higher provisions on commercial loans. Speaker 300:21:51Turning to Slide 24. The provision for credit losses was $13,300,000 an improvement of $3,300,000 from a year ago, reflecting lower provisions on performing loans, partly offset by higher provisions on impaired loans. PCLs were down $2,800,000 compared to last year, mostly for the same reasons. Slide 25 provides an overview of impaired loans. On a year over year basis, gross impaired loans increased by $43,100,000 and were up $18,000,000 sequentially. Speaker 300:22:32We continue to manage our risk with a prudent and disciplined approach and remain adequately provisioned. Last quarter, we provide detailed guidance for the remainder of 2023, and I would like to note a few key points. We expect a slightly higher efficiency ratio in Q4 with lower NII due to the recent Seasonal inventory financing loan reduction, unfavorable financial market conditions and higher expenses mostly related to costs associated with transitioning our current Visa customers to the new Brim platform. We expect relatively muted loan growth in Q4 As macroeconomic conditions impact business and consumer spending despite an increase in inventory financing as dealers start restocking inventory and utilization rates increase. NIM is expected to remain relatively stable, But may be impacted by Central Bank rate decisions. Speaker 300:23:35PCLs remain difficult to predict given the uncertain macroeconomic environment, but are expected to be in mid to high teens. Capital is expected to remain strong. I will now turn the call back to the operator. Operator00:23:55Thank you. Ladies and gentlemen, we will now begin the question and answer session. Your first question comes from Meny Grauman with Scotiabank. Please go ahead. Speaker 400:24:29Hi, good morning. Ronny, I appreciate you can't comment on the strategic review. You were clear. But I'm just curious if Investors should be prepared for some financial impact from the strategic review as it goes on. Like is there anything That we should be prepared to see in terms of a slowdown on the revenue side, Maybe elevated expenses as maybe decision making gets slowed down or maybe some Type of client attrition in this period of uncertainty. Speaker 400:25:03So anything there that you can offer perspective on? Speaker 200:25:07Yes. So thanks, Meny. As I said in my remarks and I'll just kind of reiterate it, I won't be providing any comments until the review is Completed entirely and so it's currently ongoing. But what I can say is that our Q4 guidance, which are in both my comments as well as Yvonne Is really what you should be guided with. And so, we're focused on our fiscal 2023 priorities. Speaker 200:25:33We're delivering against them and we're committed to our 3 year strategic So it's business as usual. And once the review is completed, that's when we'll be providing additional comments. Speaker 400:25:46Fair enough. And then just a question on credit better than expected. There's an interesting chart on Slide 24 in terms of the PCL ratio comparing the Laurentian to peers and it looks like that gap is definitely widening. And I'm wondering How investors should interpret that? Like is this a function of business mix here? Speaker 400:26:08How do we understand Such a better PCL ratio relative to the peer group and it appears to be widening as well. So just curious about that. Speaker 500:26:19Good morning and thank you for the question. It's Liam Mason, Chief Risk Officer. We've been very disciplined in setting Our reserves, you may recall some time ago, after the pandemic, others were releasing. We were prudent and measured and maintained our ACLs through that period. This quarter, it's really driven by a couple of factors. Speaker 500:26:43First off, as both Rania and Ivan noted, our ACLs are coming down due to a drop in volumes in Inventory Finance, and that's one of the major factors. The other is that we're seeing lower write off levels. So overall, given the strength of our underwriting standards and prudent approach, We're very comfortable with our PCLs and our ACLs, and we expect going forward to get to It'd be around the mid to high teens as Randy indicated. Speaker 600:27:18Thanks for that. Operator00:27:23Your next question comes from Paul Holden with CIBC. Please go ahead. Speaker 700:27:29Thank you. Good morning. A couple of questions on capital to start. So looking at sort of the waterfall leading us to the Q over Q increase in Q3, I would assume some reversal of that RWA benefit next quarter, but it sounds now like despite inventory finance going back up, Overall loan growth is expected to be muted. So just trying to figure out what the implication is for CET1 given typical seasonality, but Flowing demand in loans. Speaker 300:28:05Thank you, Paul, for your question. This is Yvonne. So this quarter, the 50 bps, in In fact, 10 of that came from internal capital generation. Most of it, as you mentioned, came from RWA variations, Mostly related to the inventory financing, a reduction seasonal impact that we've seen. So going forward, We expect the inventory financing to go back to normal behavior that we have pre COVID environment. Speaker 300:28:32So Q4 should see A start of an increase with Q1 being usually where they restock most of their equipment. So we will definitely probably use of that for those two quarters, but we also have internal capital generation that will absorb a Portion of that. So overall for next quarter, we expect the capital to remain pretty strong. Speaker 400:28:58Okay. And I guess Speaker 700:29:01My follow-up question then, you expect the capital to remain strong, maybe just a reminder on what your target CET1 is. But then, Let's say loan growth is kind of slow or the normal because of the cycle. Are there other alternative uses of capital that you would Think about executing on near term or would you more likely keep that capital in your back pocket for when Economic conditions improve. Speaker 300:29:34Yes, thank you. So I would say at this point, we're Happy and comfortable with the level of capital that we have in the current economic environment. It's a good position to be. We always That the internal growth is our key focus in terms of capital deployment. We had mentioned that we wanted to be above 9% this year. Speaker 300:29:54So we're Healthy right now in terms of capital base and really prudent in the environment. But that remains really our key strategic The priority is to deploy that internally with growth. But as mentioned many times in my comments, very happy with the Speaker 700:30:09level we have right now. Okay, got it. And then this will be my last question. So given that, does that suggest then there might be opportunities To grow market share with respect to loan growth. And if yes, where would you say Are your best opportunities today to grow share? Speaker 200:30:36Yes. So maybe I'll take this one, Paul, just In terms of again, we would be assessing things against the current market conditions, our risk appetite in areas where we can win. Ultimately, our goal is to deploy capital where we can maximize shareholder return and earn the largest risk adjusted Risk weighted adjusted return, right. So wherever we can deploy it most efficiently and get the biggest return. So that's Part of our ongoing day to day operations is to maximize the return in terms of how we deploy our capital. Speaker 200:31:08But as Yvonne said, I think everyone on the street, everyone is trying to be prudent because markets are quite uncertain right now. And so we're comfortable where we're at I'm a capital physician and we'll continue to review it on a regular basis. Speaker 300:31:23Okay. Thanks for that. Speaker 600:31:26Thanks, Paul. Operator00:31:29Your next question comes from Darko Mihelic with RBC Capital Markets. Please go ahead. Speaker 800:31:36Hi, thank you. Good morning. Eva, I just wanted to go back to the discussion on the restocking of inventory And your expectations. And we've received, I don't know, in the last couple of days, Very reduced expectations next year, in particular for Marine. I mean MasterCraft has really lowered its expectations, Polaris, Malibu Boats, all of them suggesting that there's boats sitting On dealer lots, prices are declining, the interest rate environment is affecting demand. Speaker 800:32:12And this is all about recreational, very discretionary type Spend really coming down next year in the U. S. So I would assume ATVs and things like that would also be off quite a bit. And when I look at Your Slide 20, I look at marine and recreational vehicle as being a very big component. And so I'm really surprised. Speaker 800:32:34So, Yvon, is there something that I'm missing? Or is there you're expecting very big demand in manufacturing Housing or other or is it clearly that maybe your customers or the borrowers that you're servicing there Are very different from the broader market. Any help on that would be because my expectation would have been That you would not see significant restocking. And in fact, you'd probably significantly weaker lending volumes into next year. Speaker 900:33:07Hey, Darko. It's Eric Correault, Head of Commercial here. I'm going to take this one, if you don't mind. Actually, right now, For sure, it's more difficult to predict the level of restocking we're going to see. So I don't think Ivan mentioned significant Restocking, I think that we will see throughout the Q4 and Q1 how dealers approach next And for sure with the interest rate, they will be prudent. Speaker 900:33:36But let's not forget like in times like these, Sometimes OEM will put out special programs. They will try to structure to facilitate the dealers To actually onboard the new year product. So it is expected that Our dealer base will restock for sure in marine and RV for the next season, but also need to be noted and we've highlighted that In the previous calls, we're also aiming our inventory financing towards a diversified approach. So we are growing ag. We're growing construction. Speaker 900:34:16We're growing our IT dealer base as well. And from there, we do expect some good momentum as well going towards 2024. Speaker 800:34:32Okay, great. That's helpful. Thank you very much. Speaker 1000:34:34Thank you. Operator00:34:37Your next question comes from Sohrab Mavahi with BMO Capital Markets. Please go ahead. Okay. Speaker 600:34:45Thank you. I appreciate The strategic review is ongoing and you don't want to talk about the outcome of it. But can I just ask you to Maybe validate some of the timelines that were mentioned in some of the press articles and specifically Whether or not the Board engaged in a strategic review almost immediately or coincidental with when you had your Today, am I understanding that timeline correctly? Speaker 200:35:17Yes. So, Saharab, I can't really comment on what's in the press. All I can kind of comment on is what we released in our press release and the comments that I've been disclosing on this call, Which is, listen, we're 2 years into a 3 year strategic plan and the obligations of management and the Board is to continuously We'll be looking at various strategic alternatives and options and to ensure that we're constantly maximizing the shareholder value. So it's the optimal time to take a longer term view. And so again, the review is currently ongoing and will comment in terms of what are the next steps once it's completed. Speaker 600:36:01Okay. And Ivan, I appreciate some of the outlook commentary you offered looking ahead into the Q4. One of them was where you expect the expense to revenue ratio to probably settle Unfavorable, I guess, revenue environment and some it sounds like some episodic costs holding things Back a little bit relative to expectations, but what should we be thinking about next year as far as this expense to revenue type Target and ratio. Speaker 300:36:41Yes. Thank you, Saurabh. So maybe I can explain a little bit more on Q4 to To start with, so we mentioned I mentioned in my comments that due to the loan reduction, there's going to be a slight reduction In NII, so that does put pressure on the efficiency ratio. The other key element is we meant that we mentioned is the Visa migration of our Customers, which is currently ongoing. So most of that in fact, all of that is expected to be done by the end of the calendar day. Speaker 300:37:10So there's Clear pressure on the expenses coming from that element. In terms of 2024, we are currently working in budgets and reviewing our plans as you know. So I would keep and get back to you in Q4 with more details on that. Speaker 200:37:26Just to add to that, so Rob, I think The only thing that we are we can continue to say is that we are committed to reducing our efficiency ratio. We're highly focused on But yes, stay tuned for Q4 as we work through our budget in terms of further guidance. Speaker 600:37:44Thanks for taking my calls. Operator00:37:48Your next question comes from Gabriel Dechaine with with National Bank Financial. Please go ahead. Speaker 1100:37:54Hi, good morning. First question about the NIM and I heard you say and it's In the slides about the talk about the mortgage prepayment penalties, I'm just a bit surprised I see that being an influencing factor this quarter. I don't think people are paying down their mortgages and refinancing because of higher Rates, maybe I'm thinking about it the wrong way and you can clarify. Speaker 300:38:23Yes. Thank you, Gabriel. Yes, this is Ivan. So the mortgage Prepayment penalties is also something that is seasonal. You would see more houses being sold in the spring, beginning of the Summer, things like that. Speaker 300:38:35So there is some influence getting there. Definitely, there is less prepayment penalty than what we had a few years ago while the rates were lower. So your assumption is good, but if we compare with last quarter, the rates were high last quarter and this quarter, it's Mostly seasonally related to activities. Speaker 1100:38:55Okay. Just like I got it. That's not a it's probably down from last year, I would imagine as well. Speaker 300:39:02It's down from last year. It's up from last quarter. Speaker 1100:39:05Okay, cool. And now at Northpointe, I know the revenue contribution. I know the loan percentage of loans it represents, Unless I'm missing it, which is possible, but I don't know the profit contribution. Could you clarify how much Northpoint contributes to your profit? Speaker 300:39:25Yes. Thank you for your question, Gabriel. But unfortunately, we don't disclose product level profits and contributions. So that's not something that Speaker 1100:39:36Well, could you tell me my assumption that it's a Disproportionate contributor to profits, so it may be whatever 15%, 20% of revenue, but in terms of earnings, it could be more than that Because if I just look at the loan mix, mortgages are a big chunk, but they're not that profitable. Speaker 300:39:59Unfortunately, we don't disclose product level contribution. So I cannot confirm or inform your what you're saying. We just don't disclose the Product Profitability. Speaker 1100:40:10Okay. Thanks. Enjoy the long weekend. Speaker 400:40:14Thank Operator00:40:14you. Your next question comes from Doug Young with Desjardins. Please go ahead. Speaker 1200:40:22Hi, good morning. Maybe sticking with the NIMs, was there anything else unusual in the quarter? And when you're talking about for Q4 stable NIMs, I Jim, that's relative to the $184,000,000 in Q3. Just wanted to confirm that. Speaker 300:40:39Yes. Thanks for your question, Doug. I'll take that one. So for the NIM, the first settlement this quarter, which is interesting, is that we have improved Funding costs. And the way it works is that despite potentially higher, by example, GIC rates versus what you would have last year, The spread versus the swap rates are lower than they were. Speaker 300:41:01So what we do is that when we get, by example, fixed From GIC, for our funding, we would translate that or sorry, hedge that and convert that to variable rates. So the spread versus the swap rates is a key component that impacts the profitability. And those spreads reduced versus last quarter and it did contribute To the profitability of the bank. And definitely, as I mentioned with Gabriel a few months ago, the fact we're higher in terms of prepayment penalties, that goes in the margin as well. So maybe a bit up to 1 bps, a bit less than 1 bps came from prepayment penalty and most of it came from lower funding costs. Speaker 1200:41:43So your assumption is those funding costs stay essentially the same, but if there's a movement that's positive or negative, that could swing at a few basis points in Q4. Speaker 300:41:53Is that Speaker 1200:41:53a fair assumption? Speaker 300:41:54Yes, it's a good assumption, Doug, at this point. When we say relatively stable, It all depends on spread, depends on where the central banks will be going. There's a lot of factors impacting the bank margin. But at this point, if I assume most of the conditions remaining above the same, the margin should be relatively close. Speaker 1200:42:16Okay. And then second, just on the PCL discussion, the release of performing loan PCLs is very different than What we've seen from others. And I guess that the inventory financing was a contributor to that. Was there any other changes in your forward looking indicators or your weightings Between the different scenarios that resulted in the release of performing loan allowances or was this all Attributed to the inventory financing. Yes. Speaker 500:42:47Doug, it's Liam, CRO. It was all related to inventory Indeed, we've maintained our strong reserves against other parts of the portfolio And very happy with where we're at, all inventory financing. Speaker 1200:43:05Okay. And then just lastly on expenses, The strategic review is costing you money. Is this a level that we're seeing? Or can you give us a sense of how much this is going to cost when we build in Our model that I get it that it's backed out of cash, but it does impact reported and capital and whatnot. Just trying to get a sense of the ongoing costs related to this. Speaker 300:43:29Yes. And thank you for your question, Doug. But the level that we have in Q3, you should expect we're still In the strategic review. So definitely there is going to be costs, but we'll get back to you if there is big movements there. But at this point, you should expect something Relatively around the same number, something like that. Speaker 300:43:49So it's relatively small amount at this point. Okay. Speaker 1200:43:53Good. Thank you. Operator00:43:56Your next question comes from Lamar Persaud with Cormark. Please go ahead. Speaker 1000:44:02Yes. Thanks for Yvonne. Why the expectation for stable NIMs next quarter if we're going to see inventory Finance volumes come back on. And this quarter, you saw some improved funding costs. Like, what am I missing here? Speaker 1000:44:17Are you just being Conservative, because I would think that with inventory financing coming back on that would be accretive to NIMs or maybe The answer is that you're going to offer more promotions on the inventory finance business to facilitate growth in response to an earlier question. Help me square that one up. Speaker 300:44:36Yes, no problem, Lamar. One thing that is important is the NIM is impacted by the average volume of a quarter, Right. So there's been a big decrease or $700,000,000 related to inventory financing in Q3. So technically, despite the fact that it can go up in Q4, it's really the average of the quarter that will impact it. So at this point, there's no benefit that we expect from inventory financing. Speaker 300:45:02In fact, there's potentially a small negative impact on the margin Because of the volume reduction and the level of the margin of inventory financing. So think at it really from an average quarter asset base Speaker 1000:45:18Okay. Okay. So if I understand it correctly then, the return of those volumes This will be more of a Q1 margin story. Is that fair to say? Speaker 300:45:28Exactly. So what you're going to see in Q4 will impact Q1, as you mentioned, and the increase you're going to see in Q1 will gradually impact Q1 and Q2. So there is always a Small lag related to the average balances of those quarters. Speaker 1000:45:44Very helpful. My next question for Rania. I know you can't talk about the strategic review process, but I just want to be clear because you did throw it out there. Are the Investor Day targets Still valid despite the strategic review process. Is that the way to think about it? Speaker 200:46:03Yes. So as I said in my comments and yes, I'll reiterate it, we're focused on our 3 year strategic plan. We've been delivering against it. We're finalizing 2nd year of the 3rd year. So the targets at this point continue to be the targets that we're all collectively as a management team and as a bank working towards. Speaker 1000:46:23Okay. I appreciate that. And then my final question, just a modeling related question. Would it be fair to suggest that there is some improvement in capital markets related revenues Into Q4. Just any comments on that would be helpful. Speaker 300:46:40I guess the markets are really uncertain at this point, so it's really difficult to expect. But seasonally as well, this summer is currently Has been impacting Q3 as it does every year. So we would expect a slight improvement, but this is all depending on the financial markets conditional Speaker 1300:46:58Yes. I'll jump in. It's Kelsey Gunderson here. Like we're expecting to see a resumption of sort of the activity that we would characterize as more normal run rate Capital Markets. Keep in mind, our business is heavily focused on fixed income. Speaker 1300:47:10Already in the Q1, we've seen some decent activity on the DCM side and we've been participating in that. We're cautiously optimistic that we'll see a resumption to more normal run rate market capital market run rate revenue numbers. Speaker 1000:47:25Thanks. Appreciate the time guys. Operator00:47:29Your next question comes from Nigel D'Souza with Veneta Investment. Please go ahead. Speaker 1200:47:36Thank you. Good morning. I wanted to follow-up on credit losses. And when I look at The gross impaired loans, there's uptake quarter over quarter, particularly in commercial, but you're not seeing that Necessarily show up in better losses proportionally. So wondering if you could elaborate on the expected loss rates in Commercial and what were the specific exposures in commercial that became prepared this quarter? Speaker 500:48:04Yes. Hi, Nigel. It's Liam Mason. We're very, very disciplined in terms of our approach to impaired loans. You'll see that by the time they get to fully impaired, generally, we have very, very or appropriately prudent Reserves against them. Speaker 500:48:26We have a disciplined workout process. It does take some time. But overall, there's nothing new here other than variations commensurate with the macroeconomic environment. So I will just reiterate the expectations that Ryan and Ben laid out that we expect mid to high teens In terms of the aggregate portfolio, and comfortable with our processes and the reserves at this time. Speaker 300:48:55And just to be very mathematical, Nigel, I'll give a simple example. If you move a $10,000,000 loan to impaired, It's very highly collateralized what we have. So it means that the PCL potential impact could be very minimal. It's just that, that Loan is moved to impaired loans, but may trigger very minimal losses at the end of the day. Speaker 900:49:19Just to give you Speaker 500:49:20some color on that, more than 94% of our lending portfolio has a degree of collateral against it. Speaker 1200:49:29Yes, I appreciate it. I guess that's what I was getting to in terms of the collateral values of what's becoming impaired. Could you elaborate on what that collateral is and what your outlook is for collateral values as we go through The cycle because that's what's going to mitigate your loan losses. Speaker 500:49:45There are challenges within the real estate market and impact On valuations from the higher rates and but we are generally 1st lien. We have Strong underwriting standards and we're taking loan to value attachment points that are very, very, Very conservative. So even if there is an impact on valuation on some of those commercial real estate properties, Generally, given our attachment points, we're well protected. And we have less than the big pressures right now As we're outlaid by a number of competitors are in the office space, we're less than 4% of that. It's really our emphasis on purpose built multifamily construction. Speaker 500:50:37And we're also within those this environment very conscious of Continued fees, appropriate debt service reserves to ensure that the properties Remain stable and current. Speaker 1200:50:56That's helpful. And I know you can't comment on the strategic review, but just wondering if you could comment on the specifics of the review, but just the timeline of or when you expect the next update on it or anything in terms of just timing? Speaker 200:51:10Yes. So Nigel, from a timing perspective, it will the update will be provided once the review is finalized. So that's all I can comment on at Speaker 1200:51:20Okay. That's it for me. Thank you. Operator00:51:25Your next question comes from Joo Kim with Credit Suisse. Please go ahead. Speaker 600:51:32Hi, good morning and thanks for taking my questions. I wanted to ask on residential mortgages And if you can talk about whether you see any difference in client behavior, whether that's on the payment side or renewals Between your Alt A book and the prime book, I'm just trying to get a sense of whether there are different levels of stress On the different sort of types of borrowers given the higher rate environment. Speaker 200:52:02Hi, Ju Ho. Thank you for your question. It's Karin here. So as you know, like we are seeing some stress for some customers and working with them on an individual basis. But when we look at our Alt A mortgage, it is really a Strong portfolio and governance in terms of our risk assessment. Speaker 200:52:18We approve it using the same stress test methodology as our other mortgages. So there's no other key differences. And so really when we look at our It's only 12% of our mortgages and less than 5% of our total loan mortgages. And our A portfolio also has very low LTVs, so less than 65% and 55% or even less than 50%. Speaker 500:52:43Yes. Just to add to that, the average LTV on our Alt A book is 49%, so very, very strong from a collateral coverage standpoint, and we're not Any variation relative to the conventional book. Speaker 600:53:06And I guess when the renewals are expected to happen, 2025 and beyond, how do you think about Your borrower's capacity to handle the higher rates, I guess, especially given that your book seems to be A bit more geared towards the fixed rate mortgages. Speaker 500:53:27We're very In terms of our underwriting standards with our mortgage customers, we do recognize that they will see an impact to the debt service in post 2025 to 2026. But as Corinne outlined, we stress the Customer capacity to absorb rate increases at the outset. And at this time, we're very comfortable with the reserves against those exposures. There will be an impact for those customers in terms of debt service with higher rates, but we're comfortable from a credit standpoint given the valuation, given the reserves And given our forward expectations. Speaker 1200:54:11Got it. Thank you. Operator00:54:14Your last question comes from Steven Bolen with Raymond James. Please go ahead. Speaker 800:54:20I appreciate you fitting me in. Just Follow-up on Darko's question on the inventory finance. We're hearing from some of your peers that Due to higher interest costs, a lot of dealers are pairing down their demand for Victoria on Speaker 100:54:38their lots and things like that. Are you seeing any Speaker 800:54:43similar discussions with your dealer groups? Like is that Possibility in your segments. Speaker 900:54:50Hi, Stefan. It's Eric. Just again, like right now, summer is not even Over. So we are still seeing at the dealer level some good foot traffic. We're seeing Some demand for the products. Speaker 900:55:07So I think that we'll know more walking into Q4 Once the restocking season begins and when the shows actually from the OEM Are kicked off in all the various industries we cover. So it's still early, still difficult to presume for next season. And of course, dealers will be prudent, and it's something we want to see actually because they It's the right approach for them. So we expect restocking, but again to what level it is to be seen in the coming quarters. Speaker 800:55:46And just on the dealer level, are you still seeing are you still in a dealer add mode? Like are you still out there recruiting to get more dealers on your books? Speaker 900:55:55Yes. And actually, as I mentioned with Darko's question, we are still acquiring. We've acquired about we increased our dealer base about 10% year over year, and we're diversifying our books. So to try to reduce that seasonality impact, We started originating into the ag, into construction, into the IT sector, which will provide diversified Sources of assets as well as diversify the seasonality of the book. Speaker 800:56:28All right. Thanks for taking my question. Speaker 300:56:31Just one last comment, Stephen. Thank you for taking coverage on the bank and welcome to the quarterly call for us. Speaker 800:56:39Thank you very much. The timing has been interesting for sure. Operator00:56:46Thank you. That's all the time we have for questions. I would now like to turn the meeting over to Rania. Speaker 200:56:53Thank you for your questions today. We remain focused on our strategic plan and delivering against our 3 core priorities for this year. Customer experience is top of mind, and I'm pleased with the improvements we have made in Personal Banking. Deposits and an optimized funding structure remain a priority. Our digital account opening solution is supporting this objective by gathering cost efficient deposits from retail customers across the country. Speaker 200:57:21We will continue to take the necessary actions to simplify and automate processes to reduce our efficiency ratio, which will further improve once we complete the conversion of all current Visa customers onto the new card platform. We take a prudent approach to credit and will manage capital to support growth. Thank you again for joining the call. Operator00:57:46Ladies and gentlemen, this concludes your conference call for today. We thank you for participating in NASA. You please disconnect your lines.Read morePowered by Conference Call Audio Live Call not available Earnings Conference CallLaurentian Bank of Canada Q3 202300:00 / 00:00Speed:1x1.25x1.5x2x Earnings DocumentsSlide DeckPress Release Laurentian Bank of Canada Earnings HeadlinesLaurentian Bank of Canada (TSE:LB) Price Target Lowered to C$27.00 at Jefferies Financial GroupApril 23, 2025 | americanbankingnews.comLaurentian Bank strengthens its actions during Fraud Prevention MonthApril 1, 2025 | finance.yahoo.comCrypto’s crashing…but we’re still profitingMost traders are panicking right now. Bitcoin’s dropping. Altcoins are bleeding. The stock market’s a mess. The news is screaming fear. But while most traders watch their portfolios tank…April 27, 2025 | Crypto Swap Profits (Ad)Laurentian Bank of Canada First Quarter 2025 Earnings: In Line With ExpectationsMarch 6, 2025 | finance.yahoo.comLaurentian Bank of Canada Might Find It Hard To Continue The DividendMarch 5, 2025 | finance.yahoo.comLaurentian Bank Files Management Proxy CircularMarch 4, 2025 | finance.yahoo.comSee More Laurentian Bank of Canada Headlines Get Earnings Announcements in your inboxWant to stay updated on the latest earnings announcements and upcoming reports for companies like Laurentian Bank of Canada? Sign up for Earnings360's daily newsletter to receive timely earnings updates on Laurentian Bank of Canada and other key companies, straight to your email. Email Address About Laurentian Bank of CanadaLaurentian Bank of Canada (TSE:LB) provides personal banking, business banking and real estate and commercial financing to its personal, business, and institutional customers across Canada and the United States. The company reports three operating segments: personal, business services, and capital markets. The personal segment offers financial services to retail clients. The business services segment provides financial services, commercial banking, real estate financing, and equipment and inventory financing to business clients. The firm launched LBC Digital, allowing it to expand its customer reach from coast to coast through a direct-to-customer channel. The Canadian geographic segment provides most of the revenue for the company.View Laurentian Bank of Canada ProfileRead more More Earnings Resources from MarketBeat Earnings Tools Today's Earnings Tomorrow's Earnings Next Week's Earnings Upcoming Earnings Calls Earnings Newsletter Earnings Call Transcripts Earnings Beats & Misses Corporate Guidance Earnings Screener Earnings By Country U.S. Earnings Reports Canadian Earnings Reports U.K. Earnings Reports Latest Articles Markets Think Robinhood Earnings Could Send the Stock UpIs the Floor in for Lam Research After Bullish Earnings?Texas Instruments: Earnings Beat, Upbeat Guidance Fuel RecoveryMarket Anticipation Builds: Joby Stock Climbs Ahead of EarningsIs Intuitive Surgical a Buy After Volatile Reaction to Earnings?Seismic Shift at Intel: Massive Layoffs Precede Crucial EarningsRocket Lab Lands New Contract, Builds Momentum Ahead of Earnings Upcoming Earnings Cadence Design Systems (4/28/2025)Welltower (4/28/2025)Waste Management (4/28/2025)AstraZeneca (4/29/2025)Mondelez International (4/29/2025)PayPal (4/29/2025)Starbucks (4/29/2025)DoorDash (4/29/2025)Honeywell International (4/29/2025)Regeneron Pharmaceuticals (4/29/2025) Get 30 Days of MarketBeat All Access for Free Sign up for MarketBeat All Access to gain access to MarketBeat's full suite of research tools. 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There are 14 speakers on the call. Operator00:00:06I would now like to turn the meeting over to Andrew Tornenki, Vice President, Investor Relations. Please go ahead, Andrew. Speaker 100:00:16Good morning and thank you for joining us. Today's opening remarks will be delivered by Ronny Lou Ellen, President and CEO and the review of the Q3 financial results will be presented by Evan Duchamp, Executive Vice President and Chief Financial Officer, after which we will invite questions from the phone. Also joining us for the question period are several members of the bank's executive team Liam Mason, Chief Risk Officer Erik Proveau, Head of Commercial Banking Karim, Avril Teslik, Head of Personal Banking and Kelsey Gunderson, Head of Capital Markets. All documents pertaining to the quarter Can be found on our website under the Investor Center. I'd like to remind you that during this conference call, forward looking statements may be made, And it is possible that actual results may differ materially from those projected in such statements. Speaker 100:01:08With a complete cautionary note regarding forward looking statements, Please refer to our press release or to Slide 2 of the presentation. I would also like to remind listeners that the bank assesses its performance on a reported and adjusted basis who considers both to be useful in assessing underlying business performance. Rania and Ivan will be referring to adjusted results in their remarks unless otherwise noted as reported. I will now turn the call over to Rania. Speaker 200:01:37Thank you, Andrew, and thank you all for joining us today. This morning, we announced solid Q3 results, and I'm extremely pleased with the progress we continue to make on our fiscal year 2023 priorities. On behalf of the entire management team, I would like to thank everyone at Laurentian Bank for their resilience and focus on executing against our plan. Before providing an overview of our Q3, I would like to address our recently announced business update. On July 11, the bank announced that our Board of Directors and management team are conducting a review of strategic options to maximize shareholder and stakeholder value. Speaker 200:02:22The review is still underway and we do not intend on disclosing further developments until it concludes. During this time, we remain committed to executing on the bank's strategy and our fiscal 2020 3 priorities with the full support and confidence of the Board. Over the past two and a half years, The bank's renewed senior leadership team and Board have been focused on building up the bank for sustained growth and profitability. Since the launch of our plan in December 2021, we exceeded all our financial targets against the backdrop Of an increasingly challenging macroeconomic environment and market volatility. Quarter after quarter, We have been delivering on key milestones as set out in our plan and exceeded market expectations in 11 of the past 12 quarters, including today. Speaker 200:03:22We have closed our customers' top 5 digital pain points, including the launches of our mobile app, digital account opening solution and reimagined Visa experience. And we grew our key specializations within commercial banking. We continue to maintain a strong capital and liquidity position and our funding and deposit base remains strong, stable and diversified. The rest of this call will focus on Q3 progress and results. To reiterate, we will not be providing any further details about the strategic review during the Q and A portion. Speaker 200:04:03Turning now to our financial results. Top line revenue for the quarter was $261,000,000 up 1% compared to last quarter and relatively in line with last year. EPS was $1.22 or up 5% quarter over quarter and relatively in line compared to last year. A few additional highlights include a sequential improvement of 120 basis points In our efficiency ratio to 68.5 percent, an increase of 10 basis points in our ROE to 8.2%. NIM was up 4 basis points in line with our previous guidance. Speaker 200:04:44PCLs this quarter were 14 basis points, down 4 basis points year over year and sequentially due to the seasonal reduction in utilization rates in inventory financing. We continue to be prudent with our reserves and remain adequately provisioned. Commercial loan growth was up on a year over year basis, but down sequentially. As our inventory financing portfolio continues to normalize in line with pre pandemic behavior. Utilization rates this quarter were 49%, down from 58% in Q2. Speaker 200:05:23The Q3 is typically a period of seasonal volume reduction caused by dealers experiencing strong sales due to good consumer demand. We expect utilization to increase in Q4 as dealers begin restocking their inventory. We are closely monitoring turnover of the product, which remains healthy and is a key performance indicator. In commercial real estate, while demand for new housing remains high, there has been a general slowdown in activity across the sector. Projects in progress continue to be developed. Speaker 200:06:00However, we are hearing from some of our customers that they are waiting for inflationary and interest rate pressures to cool before launching new projects. Our unfunded pipeline continues to be strong and we remain comfortable with our portfolio, given our focus in the multi residential sector and the continued demand for housing in Canada. I am pleased to share that our capital position was further strengthened as a result of internal capital generation and the seasonal volume reduction in inventory financing. We ended the quarter at 9.8%, up 50 basis points on a sequential basis. Looking forward, we will continue to drive results in line with our strategic plan. Speaker 200:06:49For fiscal 2023, we identified 3 priority areas to stimulate growth. 1st, deliver excellent customer service 2nd, deposits and optimizing our funding structure And third, drive efficiencies through simplification. I will now cover key achievements under each priority beginning with customer experience. We said at the beginning of the year that we will continue our focus on delivering excellent customer service and removing pain points by leveraging data from our Net Promoter Score or NPS program. This concentrated effort is helping us gain a deeper understanding of what drives customer satisfaction and dissatisfaction, allowing us to implement targeted solutions. Speaker 200:07:39Last quarter, we announced that Personal Banking saw a significant improvement in their NPS scores. This quarter, we launched a new customer experience council, which brings together cross functional groups to align on enhancements to the customer experience. I'm pleased to announce the following improvements in our NPS Of course. Private Banking has achieved an excellent NPS rating, which is a score above 50 points. Ranch NPS increased by 3 points sequentially and 19 points since the beginning of the year. Speaker 200:08:13And our loyalty team NPS was up Four points sequentially or 16 points since the beginning of the year. This is a testament to our continued focus on the customer and putting them at the center of all our actions. In Q1 2023, We announced the launch of a mortgage financing center to improve the customer experience by handling all mortgage acquisition and refinancing solutions for our retail branches. As a result of this group's high degree of specialization, We have achieved a first time right score of 96% for mortgages, up from 90% last year And have successfully reduced the time to yes to less than 2 days in line with industry standards and exceeding our 3 year target of less than 3 days. One final point on customer experience is that now we have migrated more than 70% of our public website to the new modernized look and feel. Speaker 200:09:15This is providing a consistent brand experience for our customers and improves navigation on our website. The second priority we identified this year was a focus on deposits and optimizing our funding structure. We are committed to maintaining a diverse, stable and strong balance sheet that supports loan growth. Following the launch last quarter of our digital account opening solution to the public, I am pleased to announce That 66% of customers being onboarded through this channel are new to the bank and more than 40% are from outside of Quebec. This is in line with our strategy to acquire additional net new customers as well as grow our customer base outside of our traditional branch Following a recent marketing effort on deposit campaigns with a particular focus on our high interest savings account, We have seen a 50% increase in checking account openings and 125 times increase in high interest savings accounts opened on a year to date basis. Speaker 200:10:27Finally, we have launched a new virtual first pilot to enhance the customer experience by serving customers where and how they want, while still maintaining a presence in our communities. This pilot will also enable us to offer additional products and services to our recently acquired customers from across Canada through an advice based model. Our 3rd priority is to drive efficiencies through simplification. We remain committed to reducing our efficiency ratio over the medium term by further streamlining our internal processes and operations. As part of our drive to enhance efficiencies, we launched a business efficiency program within Personal Banking at the beginning of this year. Speaker 200:11:13This program was established to identify key initiatives that will support the bank in meeting its medium term efficiency target. So far this year, we have identified and achieved 93% of our 2023 target in annual recurring savings. 3 key initiatives include: 1st, we are relocating branches with expiring leases to smaller, modernized and more convenient locations for our customers, improving the customer experience and reducing costs. 2nd, we are harmonizing contracts for physical paper storage and reducing unnecessary licenses. And third, we are digitizing documents and checks across 9 remote branches, which will reduce expenses by replacing internal mail with the Digital Document Exchange. Speaker 200:12:06Culture and ESG also remain a significant priority. With culture as the driving force of our strategic plan, which is underpinned by our commitment to ESG. This year marked our 3rd annual employee survey. Over the last 3 years, we have put a heavy emphasis on everyone's work life experience. As a result, since the first survey in 2021, our overall response rate Has gone up from 66% to 85%. Speaker 200:12:38I am particularly pleased that our overall engagement has gone up from 74% to 80%, which is higher than the industry benchmark of 78% and achieves our fiscal year 2024 target 1 year early. I would like to thank everyone at Laurentian Bank for their focus on creating a better employee experience. 2 other highlights under culture and ESG that I would like to mention include an improvement to our Sustainalytics ESG score, which maintained our low ESG risk rating and launched our 3rd annual Laurentian Bank in the Community Giving campaign, allocating more than $150,000 to community based charities and not for profits chosen by our frontline team members. I will now turn the call over to Yvon. Speaker 300:13:32I would like to begin by turning to Slide 13, which highlights the bank's financial performance for the Q3. Total revenue in the Q3 was $260,800,000 Relatively in line with last year and up 1% on a sequential basis. Higher net Interest income year over year from commercial loans was offset by higher funding costs and the lower contribution from financial markets related revenue, which continues to be impacted by sustained unfavorable financial market conditions. On a reported basis, Net income in the 3rd quarter was $49,300,000 and EPS was $1.03 Adjusting items for the quarter amounted to $8,400,000 after tax or $0.19 per share And are related to restructuring charges from the rightsizing of the bank's capital markets franchise announced last quarter, strategic review related charges and the amortization of acquisition related intangible assets. Details of these items are shown on Slide 29. Speaker 300:14:47The remainder of my comments will be on an adjusted basis. Growth in net interest income, cost discipline and lower loan losses drove this quarter's solid results. EPS of $1.22 was up 5% quarter over quarter and down 2% year over year. Net income of $57,600,000 was up 12% compared to last year and down 1% compared to Sorry, when last quarter. The efficiency ratio improved by 120 basis Points quarter over quarter to 68.5 percent despite continued investments in key strategic priorities. Speaker 300:15:34ROE was up 10 basis points sequentially to 8.2%. This quarter also included an LRCN interest Payment which negatively impacted EPS by $0.06 Slide 14 shows net interest income Up by $3,600,000 or 2% year over year, mainly due to higher net interest income from commercial loans, partly offset by higher funding costs and lower mortgage prepayment penalties. On a sequential basis, the increase of 7 $900,000 or 4% mainly reflects the positive impact of 3 additional days in the quarter and sequentially higher mortgage prepayment penalties. Net interest margin was up 4 basis points sequentially to 1.84%. This is mostly due to improved funding costs and higher mortgage prepayment penalties. Speaker 300:16:31Slide 15 highlights our diversified sources of funding and the bank's liquidity position. Year over year, Total funding increased by $800,000,000 through cost effective partnership deposits of $1,000,000,000 And retail deposits of $300,000,000 which were offset by a planned decrease in wholesale deposits. On a sequential basis, total funding was relatively flat. We saw a continued transition of deposits to term from Demand Accounts. The bank maintained a lot a strong liquidity coverage ratio through the quarter. Speaker 300:17:13Slide 16 presents other income, which decreased by 4% compared to last year, Because of unfavorable market conditions impacting financial markets related revenue, including fees and securities brokerage commissions, Income from mutual funds and income from financial instruments. On a sequential basis, other income was down 6 Percent or $4,300,000 mainly for the same reasons. Slide 17 shows non interest expenses up by 2% compared to last year, mainly due to higher technology, depreciation and amortization costs as the bank continues to invest in its strategic priorities to improve the customer experience and support growth. On a sequential basis, non interest expenses were slightly lower due to performance based compensation. Turning to Slide 18. Speaker 300:18:14Our CET1 ratio was up 50 basis points to 9.8%, mostly due to internal capital generation and the seasonal inventory financing loan reduction. Slide 19 highlights our commercial loan portfolio, which was up by $400,000,000 or 3% year over year. As guided in Q2, on a quarter over quarter basis, the portfolio was down $800,000,000 or 4% Due to a reduction in inventory financing, which saw a normal seasonal portfolio reduction with utilization rates And behavior more in line with pre pandemic patterns. Consumer goods acquisitions from dealers last quarter Showed strong resilience despite the uncertain economic environment. Dealers began restocking in Q4 And therefore, utilization rates are expected to increase next quarter. Speaker 300:19:16Slide 20 Provides details of our inventory financing portfolio, where key performance indicators such as the age of inventories And turnover rates are monitored closely. Credit line utilization rates are back to pre COVID levels for this quarter, currently standing at 49%. Given the current economic environment, We are monitoring the portfolio closely and continues to perform well with a high level of dealer sales as previously mentioned. In commercial real estate, homebuilding continues to meet the demand of rising immigration levels in Canada. However, some developers are being prudent and delaying the start of some projects until inflationary pressures and interest rates Please. Speaker 300:20:08As seen on Slide 21, the majority of our portfolio is in multi residential housing And only around 3% of our commercial loan portfolio is in office. Our office portfolio consists of Class A OR B assets and financial recourse to strong and experienced sponsors. As we said last quarter, the majority of the portfolio is in multi Tenanted properties with limited exposure to single tenanted buildings. Slide 22 presents the bank's residential mortgage portfolio. Residential mortgage loans were up 4% year over year and flat on a sequential basis. Speaker 300:20:51We maintain prudent underwriting standards and are confident in the quality of our portfolio. As evidenced by the high portion proportion of insured mortgages at 58% and low LTV of 48% on the uninsured 3rd portion. It is also worth noting that more than 80% of our residential mortgage portfolio is in fixed rate, of which almost 80% will mature in 2025 or later. Allowances for credit losses on Slide 23 Totaled $217,100,000 up $23,900,000 compared to last year, mostly as a result of higher provisions on commercial loans related to volume growth and macroeconomic uncertainty. Allowances for credit losses were up $5,500,000 sequentially, mostly as a result of higher provisions on commercial loans. Speaker 300:21:51Turning to Slide 24. The provision for credit losses was $13,300,000 an improvement of $3,300,000 from a year ago, reflecting lower provisions on performing loans, partly offset by higher provisions on impaired loans. PCLs were down $2,800,000 compared to last year, mostly for the same reasons. Slide 25 provides an overview of impaired loans. On a year over year basis, gross impaired loans increased by $43,100,000 and were up $18,000,000 sequentially. Speaker 300:22:32We continue to manage our risk with a prudent and disciplined approach and remain adequately provisioned. Last quarter, we provide detailed guidance for the remainder of 2023, and I would like to note a few key points. We expect a slightly higher efficiency ratio in Q4 with lower NII due to the recent Seasonal inventory financing loan reduction, unfavorable financial market conditions and higher expenses mostly related to costs associated with transitioning our current Visa customers to the new Brim platform. We expect relatively muted loan growth in Q4 As macroeconomic conditions impact business and consumer spending despite an increase in inventory financing as dealers start restocking inventory and utilization rates increase. NIM is expected to remain relatively stable, But may be impacted by Central Bank rate decisions. Speaker 300:23:35PCLs remain difficult to predict given the uncertain macroeconomic environment, but are expected to be in mid to high teens. Capital is expected to remain strong. I will now turn the call back to the operator. Operator00:23:55Thank you. Ladies and gentlemen, we will now begin the question and answer session. Your first question comes from Meny Grauman with Scotiabank. Please go ahead. Speaker 400:24:29Hi, good morning. Ronny, I appreciate you can't comment on the strategic review. You were clear. But I'm just curious if Investors should be prepared for some financial impact from the strategic review as it goes on. Like is there anything That we should be prepared to see in terms of a slowdown on the revenue side, Maybe elevated expenses as maybe decision making gets slowed down or maybe some Type of client attrition in this period of uncertainty. Speaker 400:25:03So anything there that you can offer perspective on? Speaker 200:25:07Yes. So thanks, Meny. As I said in my remarks and I'll just kind of reiterate it, I won't be providing any comments until the review is Completed entirely and so it's currently ongoing. But what I can say is that our Q4 guidance, which are in both my comments as well as Yvonne Is really what you should be guided with. And so, we're focused on our fiscal 2023 priorities. Speaker 200:25:33We're delivering against them and we're committed to our 3 year strategic So it's business as usual. And once the review is completed, that's when we'll be providing additional comments. Speaker 400:25:46Fair enough. And then just a question on credit better than expected. There's an interesting chart on Slide 24 in terms of the PCL ratio comparing the Laurentian to peers and it looks like that gap is definitely widening. And I'm wondering How investors should interpret that? Like is this a function of business mix here? Speaker 400:26:08How do we understand Such a better PCL ratio relative to the peer group and it appears to be widening as well. So just curious about that. Speaker 500:26:19Good morning and thank you for the question. It's Liam Mason, Chief Risk Officer. We've been very disciplined in setting Our reserves, you may recall some time ago, after the pandemic, others were releasing. We were prudent and measured and maintained our ACLs through that period. This quarter, it's really driven by a couple of factors. Speaker 500:26:43First off, as both Rania and Ivan noted, our ACLs are coming down due to a drop in volumes in Inventory Finance, and that's one of the major factors. The other is that we're seeing lower write off levels. So overall, given the strength of our underwriting standards and prudent approach, We're very comfortable with our PCLs and our ACLs, and we expect going forward to get to It'd be around the mid to high teens as Randy indicated. Speaker 600:27:18Thanks for that. Operator00:27:23Your next question comes from Paul Holden with CIBC. Please go ahead. Speaker 700:27:29Thank you. Good morning. A couple of questions on capital to start. So looking at sort of the waterfall leading us to the Q over Q increase in Q3, I would assume some reversal of that RWA benefit next quarter, but it sounds now like despite inventory finance going back up, Overall loan growth is expected to be muted. So just trying to figure out what the implication is for CET1 given typical seasonality, but Flowing demand in loans. Speaker 300:28:05Thank you, Paul, for your question. This is Yvonne. So this quarter, the 50 bps, in In fact, 10 of that came from internal capital generation. Most of it, as you mentioned, came from RWA variations, Mostly related to the inventory financing, a reduction seasonal impact that we've seen. So going forward, We expect the inventory financing to go back to normal behavior that we have pre COVID environment. Speaker 300:28:32So Q4 should see A start of an increase with Q1 being usually where they restock most of their equipment. So we will definitely probably use of that for those two quarters, but we also have internal capital generation that will absorb a Portion of that. So overall for next quarter, we expect the capital to remain pretty strong. Speaker 400:28:58Okay. And I guess Speaker 700:29:01My follow-up question then, you expect the capital to remain strong, maybe just a reminder on what your target CET1 is. But then, Let's say loan growth is kind of slow or the normal because of the cycle. Are there other alternative uses of capital that you would Think about executing on near term or would you more likely keep that capital in your back pocket for when Economic conditions improve. Speaker 300:29:34Yes, thank you. So I would say at this point, we're Happy and comfortable with the level of capital that we have in the current economic environment. It's a good position to be. We always That the internal growth is our key focus in terms of capital deployment. We had mentioned that we wanted to be above 9% this year. Speaker 300:29:54So we're Healthy right now in terms of capital base and really prudent in the environment. But that remains really our key strategic The priority is to deploy that internally with growth. But as mentioned many times in my comments, very happy with the Speaker 700:30:09level we have right now. Okay, got it. And then this will be my last question. So given that, does that suggest then there might be opportunities To grow market share with respect to loan growth. And if yes, where would you say Are your best opportunities today to grow share? Speaker 200:30:36Yes. So maybe I'll take this one, Paul, just In terms of again, we would be assessing things against the current market conditions, our risk appetite in areas where we can win. Ultimately, our goal is to deploy capital where we can maximize shareholder return and earn the largest risk adjusted Risk weighted adjusted return, right. So wherever we can deploy it most efficiently and get the biggest return. So that's Part of our ongoing day to day operations is to maximize the return in terms of how we deploy our capital. Speaker 200:31:08But as Yvonne said, I think everyone on the street, everyone is trying to be prudent because markets are quite uncertain right now. And so we're comfortable where we're at I'm a capital physician and we'll continue to review it on a regular basis. Speaker 300:31:23Okay. Thanks for that. Speaker 600:31:26Thanks, Paul. Operator00:31:29Your next question comes from Darko Mihelic with RBC Capital Markets. Please go ahead. Speaker 800:31:36Hi, thank you. Good morning. Eva, I just wanted to go back to the discussion on the restocking of inventory And your expectations. And we've received, I don't know, in the last couple of days, Very reduced expectations next year, in particular for Marine. I mean MasterCraft has really lowered its expectations, Polaris, Malibu Boats, all of them suggesting that there's boats sitting On dealer lots, prices are declining, the interest rate environment is affecting demand. Speaker 800:32:12And this is all about recreational, very discretionary type Spend really coming down next year in the U. S. So I would assume ATVs and things like that would also be off quite a bit. And when I look at Your Slide 20, I look at marine and recreational vehicle as being a very big component. And so I'm really surprised. Speaker 800:32:34So, Yvon, is there something that I'm missing? Or is there you're expecting very big demand in manufacturing Housing or other or is it clearly that maybe your customers or the borrowers that you're servicing there Are very different from the broader market. Any help on that would be because my expectation would have been That you would not see significant restocking. And in fact, you'd probably significantly weaker lending volumes into next year. Speaker 900:33:07Hey, Darko. It's Eric Correault, Head of Commercial here. I'm going to take this one, if you don't mind. Actually, right now, For sure, it's more difficult to predict the level of restocking we're going to see. So I don't think Ivan mentioned significant Restocking, I think that we will see throughout the Q4 and Q1 how dealers approach next And for sure with the interest rate, they will be prudent. Speaker 900:33:36But let's not forget like in times like these, Sometimes OEM will put out special programs. They will try to structure to facilitate the dealers To actually onboard the new year product. So it is expected that Our dealer base will restock for sure in marine and RV for the next season, but also need to be noted and we've highlighted that In the previous calls, we're also aiming our inventory financing towards a diversified approach. So we are growing ag. We're growing construction. Speaker 900:34:16We're growing our IT dealer base as well. And from there, we do expect some good momentum as well going towards 2024. Speaker 800:34:32Okay, great. That's helpful. Thank you very much. Speaker 1000:34:34Thank you. Operator00:34:37Your next question comes from Sohrab Mavahi with BMO Capital Markets. Please go ahead. Okay. Speaker 600:34:45Thank you. I appreciate The strategic review is ongoing and you don't want to talk about the outcome of it. But can I just ask you to Maybe validate some of the timelines that were mentioned in some of the press articles and specifically Whether or not the Board engaged in a strategic review almost immediately or coincidental with when you had your Today, am I understanding that timeline correctly? Speaker 200:35:17Yes. So, Saharab, I can't really comment on what's in the press. All I can kind of comment on is what we released in our press release and the comments that I've been disclosing on this call, Which is, listen, we're 2 years into a 3 year strategic plan and the obligations of management and the Board is to continuously We'll be looking at various strategic alternatives and options and to ensure that we're constantly maximizing the shareholder value. So it's the optimal time to take a longer term view. And so again, the review is currently ongoing and will comment in terms of what are the next steps once it's completed. Speaker 600:36:01Okay. And Ivan, I appreciate some of the outlook commentary you offered looking ahead into the Q4. One of them was where you expect the expense to revenue ratio to probably settle Unfavorable, I guess, revenue environment and some it sounds like some episodic costs holding things Back a little bit relative to expectations, but what should we be thinking about next year as far as this expense to revenue type Target and ratio. Speaker 300:36:41Yes. Thank you, Saurabh. So maybe I can explain a little bit more on Q4 to To start with, so we mentioned I mentioned in my comments that due to the loan reduction, there's going to be a slight reduction In NII, so that does put pressure on the efficiency ratio. The other key element is we meant that we mentioned is the Visa migration of our Customers, which is currently ongoing. So most of that in fact, all of that is expected to be done by the end of the calendar day. Speaker 300:37:10So there's Clear pressure on the expenses coming from that element. In terms of 2024, we are currently working in budgets and reviewing our plans as you know. So I would keep and get back to you in Q4 with more details on that. Speaker 200:37:26Just to add to that, so Rob, I think The only thing that we are we can continue to say is that we are committed to reducing our efficiency ratio. We're highly focused on But yes, stay tuned for Q4 as we work through our budget in terms of further guidance. Speaker 600:37:44Thanks for taking my calls. Operator00:37:48Your next question comes from Gabriel Dechaine with with National Bank Financial. Please go ahead. Speaker 1100:37:54Hi, good morning. First question about the NIM and I heard you say and it's In the slides about the talk about the mortgage prepayment penalties, I'm just a bit surprised I see that being an influencing factor this quarter. I don't think people are paying down their mortgages and refinancing because of higher Rates, maybe I'm thinking about it the wrong way and you can clarify. Speaker 300:38:23Yes. Thank you, Gabriel. Yes, this is Ivan. So the mortgage Prepayment penalties is also something that is seasonal. You would see more houses being sold in the spring, beginning of the Summer, things like that. Speaker 300:38:35So there is some influence getting there. Definitely, there is less prepayment penalty than what we had a few years ago while the rates were lower. So your assumption is good, but if we compare with last quarter, the rates were high last quarter and this quarter, it's Mostly seasonally related to activities. Speaker 1100:38:55Okay. Just like I got it. That's not a it's probably down from last year, I would imagine as well. Speaker 300:39:02It's down from last year. It's up from last quarter. Speaker 1100:39:05Okay, cool. And now at Northpointe, I know the revenue contribution. I know the loan percentage of loans it represents, Unless I'm missing it, which is possible, but I don't know the profit contribution. Could you clarify how much Northpoint contributes to your profit? Speaker 300:39:25Yes. Thank you for your question, Gabriel. But unfortunately, we don't disclose product level profits and contributions. So that's not something that Speaker 1100:39:36Well, could you tell me my assumption that it's a Disproportionate contributor to profits, so it may be whatever 15%, 20% of revenue, but in terms of earnings, it could be more than that Because if I just look at the loan mix, mortgages are a big chunk, but they're not that profitable. Speaker 300:39:59Unfortunately, we don't disclose product level contribution. So I cannot confirm or inform your what you're saying. We just don't disclose the Product Profitability. Speaker 1100:40:10Okay. Thanks. Enjoy the long weekend. Speaker 400:40:14Thank Operator00:40:14you. Your next question comes from Doug Young with Desjardins. Please go ahead. Speaker 1200:40:22Hi, good morning. Maybe sticking with the NIMs, was there anything else unusual in the quarter? And when you're talking about for Q4 stable NIMs, I Jim, that's relative to the $184,000,000 in Q3. Just wanted to confirm that. Speaker 300:40:39Yes. Thanks for your question, Doug. I'll take that one. So for the NIM, the first settlement this quarter, which is interesting, is that we have improved Funding costs. And the way it works is that despite potentially higher, by example, GIC rates versus what you would have last year, The spread versus the swap rates are lower than they were. Speaker 300:41:01So what we do is that when we get, by example, fixed From GIC, for our funding, we would translate that or sorry, hedge that and convert that to variable rates. So the spread versus the swap rates is a key component that impacts the profitability. And those spreads reduced versus last quarter and it did contribute To the profitability of the bank. And definitely, as I mentioned with Gabriel a few months ago, the fact we're higher in terms of prepayment penalties, that goes in the margin as well. So maybe a bit up to 1 bps, a bit less than 1 bps came from prepayment penalty and most of it came from lower funding costs. Speaker 1200:41:43So your assumption is those funding costs stay essentially the same, but if there's a movement that's positive or negative, that could swing at a few basis points in Q4. Speaker 300:41:53Is that Speaker 1200:41:53a fair assumption? Speaker 300:41:54Yes, it's a good assumption, Doug, at this point. When we say relatively stable, It all depends on spread, depends on where the central banks will be going. There's a lot of factors impacting the bank margin. But at this point, if I assume most of the conditions remaining above the same, the margin should be relatively close. Speaker 1200:42:16Okay. And then second, just on the PCL discussion, the release of performing loan PCLs is very different than What we've seen from others. And I guess that the inventory financing was a contributor to that. Was there any other changes in your forward looking indicators or your weightings Between the different scenarios that resulted in the release of performing loan allowances or was this all Attributed to the inventory financing. Yes. Speaker 500:42:47Doug, it's Liam, CRO. It was all related to inventory Indeed, we've maintained our strong reserves against other parts of the portfolio And very happy with where we're at, all inventory financing. Speaker 1200:43:05Okay. And then just lastly on expenses, The strategic review is costing you money. Is this a level that we're seeing? Or can you give us a sense of how much this is going to cost when we build in Our model that I get it that it's backed out of cash, but it does impact reported and capital and whatnot. Just trying to get a sense of the ongoing costs related to this. Speaker 300:43:29Yes. And thank you for your question, Doug. But the level that we have in Q3, you should expect we're still In the strategic review. So definitely there is going to be costs, but we'll get back to you if there is big movements there. But at this point, you should expect something Relatively around the same number, something like that. Speaker 300:43:49So it's relatively small amount at this point. Okay. Speaker 1200:43:53Good. Thank you. Operator00:43:56Your next question comes from Lamar Persaud with Cormark. Please go ahead. Speaker 1000:44:02Yes. Thanks for Yvonne. Why the expectation for stable NIMs next quarter if we're going to see inventory Finance volumes come back on. And this quarter, you saw some improved funding costs. Like, what am I missing here? Speaker 1000:44:17Are you just being Conservative, because I would think that with inventory financing coming back on that would be accretive to NIMs or maybe The answer is that you're going to offer more promotions on the inventory finance business to facilitate growth in response to an earlier question. Help me square that one up. Speaker 300:44:36Yes, no problem, Lamar. One thing that is important is the NIM is impacted by the average volume of a quarter, Right. So there's been a big decrease or $700,000,000 related to inventory financing in Q3. So technically, despite the fact that it can go up in Q4, it's really the average of the quarter that will impact it. So at this point, there's no benefit that we expect from inventory financing. Speaker 300:45:02In fact, there's potentially a small negative impact on the margin Because of the volume reduction and the level of the margin of inventory financing. So think at it really from an average quarter asset base Speaker 1000:45:18Okay. Okay. So if I understand it correctly then, the return of those volumes This will be more of a Q1 margin story. Is that fair to say? Speaker 300:45:28Exactly. So what you're going to see in Q4 will impact Q1, as you mentioned, and the increase you're going to see in Q1 will gradually impact Q1 and Q2. So there is always a Small lag related to the average balances of those quarters. Speaker 1000:45:44Very helpful. My next question for Rania. I know you can't talk about the strategic review process, but I just want to be clear because you did throw it out there. Are the Investor Day targets Still valid despite the strategic review process. Is that the way to think about it? Speaker 200:46:03Yes. So as I said in my comments and yes, I'll reiterate it, we're focused on our 3 year strategic plan. We've been delivering against it. We're finalizing 2nd year of the 3rd year. So the targets at this point continue to be the targets that we're all collectively as a management team and as a bank working towards. Speaker 1000:46:23Okay. I appreciate that. And then my final question, just a modeling related question. Would it be fair to suggest that there is some improvement in capital markets related revenues Into Q4. Just any comments on that would be helpful. Speaker 300:46:40I guess the markets are really uncertain at this point, so it's really difficult to expect. But seasonally as well, this summer is currently Has been impacting Q3 as it does every year. So we would expect a slight improvement, but this is all depending on the financial markets conditional Speaker 1300:46:58Yes. I'll jump in. It's Kelsey Gunderson here. Like we're expecting to see a resumption of sort of the activity that we would characterize as more normal run rate Capital Markets. Keep in mind, our business is heavily focused on fixed income. Speaker 1300:47:10Already in the Q1, we've seen some decent activity on the DCM side and we've been participating in that. We're cautiously optimistic that we'll see a resumption to more normal run rate market capital market run rate revenue numbers. Speaker 1000:47:25Thanks. Appreciate the time guys. Operator00:47:29Your next question comes from Nigel D'Souza with Veneta Investment. Please go ahead. Speaker 1200:47:36Thank you. Good morning. I wanted to follow-up on credit losses. And when I look at The gross impaired loans, there's uptake quarter over quarter, particularly in commercial, but you're not seeing that Necessarily show up in better losses proportionally. So wondering if you could elaborate on the expected loss rates in Commercial and what were the specific exposures in commercial that became prepared this quarter? Speaker 500:48:04Yes. Hi, Nigel. It's Liam Mason. We're very, very disciplined in terms of our approach to impaired loans. You'll see that by the time they get to fully impaired, generally, we have very, very or appropriately prudent Reserves against them. Speaker 500:48:26We have a disciplined workout process. It does take some time. But overall, there's nothing new here other than variations commensurate with the macroeconomic environment. So I will just reiterate the expectations that Ryan and Ben laid out that we expect mid to high teens In terms of the aggregate portfolio, and comfortable with our processes and the reserves at this time. Speaker 300:48:55And just to be very mathematical, Nigel, I'll give a simple example. If you move a $10,000,000 loan to impaired, It's very highly collateralized what we have. So it means that the PCL potential impact could be very minimal. It's just that, that Loan is moved to impaired loans, but may trigger very minimal losses at the end of the day. Speaker 900:49:19Just to give you Speaker 500:49:20some color on that, more than 94% of our lending portfolio has a degree of collateral against it. Speaker 1200:49:29Yes, I appreciate it. I guess that's what I was getting to in terms of the collateral values of what's becoming impaired. Could you elaborate on what that collateral is and what your outlook is for collateral values as we go through The cycle because that's what's going to mitigate your loan losses. Speaker 500:49:45There are challenges within the real estate market and impact On valuations from the higher rates and but we are generally 1st lien. We have Strong underwriting standards and we're taking loan to value attachment points that are very, very, Very conservative. So even if there is an impact on valuation on some of those commercial real estate properties, Generally, given our attachment points, we're well protected. And we have less than the big pressures right now As we're outlaid by a number of competitors are in the office space, we're less than 4% of that. It's really our emphasis on purpose built multifamily construction. Speaker 500:50:37And we're also within those this environment very conscious of Continued fees, appropriate debt service reserves to ensure that the properties Remain stable and current. Speaker 1200:50:56That's helpful. And I know you can't comment on the strategic review, but just wondering if you could comment on the specifics of the review, but just the timeline of or when you expect the next update on it or anything in terms of just timing? Speaker 200:51:10Yes. So Nigel, from a timing perspective, it will the update will be provided once the review is finalized. So that's all I can comment on at Speaker 1200:51:20Okay. That's it for me. Thank you. Operator00:51:25Your next question comes from Joo Kim with Credit Suisse. Please go ahead. Speaker 600:51:32Hi, good morning and thanks for taking my questions. I wanted to ask on residential mortgages And if you can talk about whether you see any difference in client behavior, whether that's on the payment side or renewals Between your Alt A book and the prime book, I'm just trying to get a sense of whether there are different levels of stress On the different sort of types of borrowers given the higher rate environment. Speaker 200:52:02Hi, Ju Ho. Thank you for your question. It's Karin here. So as you know, like we are seeing some stress for some customers and working with them on an individual basis. But when we look at our Alt A mortgage, it is really a Strong portfolio and governance in terms of our risk assessment. Speaker 200:52:18We approve it using the same stress test methodology as our other mortgages. So there's no other key differences. And so really when we look at our It's only 12% of our mortgages and less than 5% of our total loan mortgages. And our A portfolio also has very low LTVs, so less than 65% and 55% or even less than 50%. Speaker 500:52:43Yes. Just to add to that, the average LTV on our Alt A book is 49%, so very, very strong from a collateral coverage standpoint, and we're not Any variation relative to the conventional book. Speaker 600:53:06And I guess when the renewals are expected to happen, 2025 and beyond, how do you think about Your borrower's capacity to handle the higher rates, I guess, especially given that your book seems to be A bit more geared towards the fixed rate mortgages. Speaker 500:53:27We're very In terms of our underwriting standards with our mortgage customers, we do recognize that they will see an impact to the debt service in post 2025 to 2026. But as Corinne outlined, we stress the Customer capacity to absorb rate increases at the outset. And at this time, we're very comfortable with the reserves against those exposures. There will be an impact for those customers in terms of debt service with higher rates, but we're comfortable from a credit standpoint given the valuation, given the reserves And given our forward expectations. Speaker 1200:54:11Got it. Thank you. Operator00:54:14Your last question comes from Steven Bolen with Raymond James. Please go ahead. Speaker 800:54:20I appreciate you fitting me in. Just Follow-up on Darko's question on the inventory finance. We're hearing from some of your peers that Due to higher interest costs, a lot of dealers are pairing down their demand for Victoria on Speaker 100:54:38their lots and things like that. Are you seeing any Speaker 800:54:43similar discussions with your dealer groups? Like is that Possibility in your segments. Speaker 900:54:50Hi, Stefan. It's Eric. Just again, like right now, summer is not even Over. So we are still seeing at the dealer level some good foot traffic. We're seeing Some demand for the products. Speaker 900:55:07So I think that we'll know more walking into Q4 Once the restocking season begins and when the shows actually from the OEM Are kicked off in all the various industries we cover. So it's still early, still difficult to presume for next season. And of course, dealers will be prudent, and it's something we want to see actually because they It's the right approach for them. So we expect restocking, but again to what level it is to be seen in the coming quarters. Speaker 800:55:46And just on the dealer level, are you still seeing are you still in a dealer add mode? Like are you still out there recruiting to get more dealers on your books? Speaker 900:55:55Yes. And actually, as I mentioned with Darko's question, we are still acquiring. We've acquired about we increased our dealer base about 10% year over year, and we're diversifying our books. So to try to reduce that seasonality impact, We started originating into the ag, into construction, into the IT sector, which will provide diversified Sources of assets as well as diversify the seasonality of the book. Speaker 800:56:28All right. Thanks for taking my question. Speaker 300:56:31Just one last comment, Stephen. Thank you for taking coverage on the bank and welcome to the quarterly call for us. Speaker 800:56:39Thank you very much. The timing has been interesting for sure. Operator00:56:46Thank you. That's all the time we have for questions. I would now like to turn the meeting over to Rania. Speaker 200:56:53Thank you for your questions today. We remain focused on our strategic plan and delivering against our 3 core priorities for this year. Customer experience is top of mind, and I'm pleased with the improvements we have made in Personal Banking. Deposits and an optimized funding structure remain a priority. Our digital account opening solution is supporting this objective by gathering cost efficient deposits from retail customers across the country. Speaker 200:57:21We will continue to take the necessary actions to simplify and automate processes to reduce our efficiency ratio, which will further improve once we complete the conversion of all current Visa customers onto the new card platform. We take a prudent approach to credit and will manage capital to support growth. Thank you again for joining the call. Operator00:57:46Ladies and gentlemen, this concludes your conference call for today. We thank you for participating in NASA. You please disconnect your lines.Read morePowered by