NYSE:KMPR Kemper Q3 2024 Earnings Report $58.77 +0.18 (+0.31%) As of 03:53 PM Eastern This is a fair market value price provided by Polygon.io. Learn more. Earnings HistoryForecast Kemper EPS ResultsActual EPS$1.62Consensus EPS $1.34Beat/MissBeat by +$0.28One Year Ago EPS-$0.44Kemper Revenue ResultsActual Revenue$1.18 billionExpected Revenue$1.07 billionBeat/MissBeat by +$107.91 millionYoY Revenue Growth-1.70%Kemper Announcement DetailsQuarterQ3 2024Date10/30/2024TimeAfter Market ClosesConference Call DateWednesday, October 30, 2024Conference Call Time5:00PM ETUpcoming EarningsKemper's Q1 2025 earnings is scheduled for Tuesday, April 29, 2025, with a conference call scheduled on Wednesday, April 30, 2025 at 5:00 PM ET. Check back for transcripts, audio, and key financial metrics as they become available.Conference Call ResourcesConference Call AudioConference Call TranscriptSlide DeckPress Release (8-K)Quarterly Report (10-Q)SEC FilingEarnings HistoryCompany ProfileSlide DeckFull Screen Slide DeckPowered by Kemper Q3 2024 Earnings Call TranscriptProvided by QuartrOctober 30, 2024 ShareLink copied to clipboard.There are 9 speakers on the call. Operator00:00:00Good afternoon, ladies and gentlemen, and welcome to Kemper's Third Quarter 20 24 Earnings Conference Call. My name is Ina, and I will be your coordinator today. At this time, all participants are in listen only mode. Later, we will conduct a question and answer session and instructions will follow at that time. As a reminder, this conference call is being recorded for replay purposes. Operator00:00:23I would now like to introduce your host for today's conference call, Michael Marinaccio, Kemper's Vice President of Corporate Development and Investor Relations. Mr. Marinaccio, you may begin. Speaker 100:00:36Thank you. Good afternoon, everyone, and welcome to Kemper's discussion of our Q3 2024 results. This afternoon, you'll hear from Joe Lacher, Kemper's President and Chief Executive Officer Brad Camden, Kemper's Executive Vice President and Chief Financial Officer and Matt Hunton, Kemper's Executive Vice President and President of Kemper Auto. We'll make a few opening remarks to provide context around our Q3 results followed by a Q and A session. During the interactive portion of the call, our presenters will be joined by Chris Flint, Kemper's Executive Vice President and President of Kemper Life Duane Sanders, Kemper's Executive Vice President and Chief Claims Officer for P&C and John Boschelli, Kemper's Executive Vice President and Chief Investment Officer. Speaker 100:01:22After the markets closed, we issued our earnings release, filed our Form 10 Q with the SEC and published our earnings presentation and financial supplement. You can find these documents in the Investors section of our website, kemper.com. Our discussions today may contain forward looking statements within the meaning of the Safe Harbor provisions of the Private Securities Litigation Reform Act of 1995. These statements include, but are not limited to, the company's outlook and its future results of operation and financial condition. Our actual future results and financial condition may differ materially from these statements. Speaker 100:01:58For information on additional risks that may impact these forward looking statements, please refer to our 2023 Form 10 ks and our Q3 earnings release. This afternoon's discussion also includes non GAAP financial measures we believe are meaningful to investors. In our financial supplement, earnings presentation and earnings release, we've defined and reconciled all non GAAP financial measures to GAAP, where required in accordance with SEC rules. You can find each of these documents in the Investors section of our website, kemper.com. All comparative references will be to the corresponding 2023 period unless otherwise stated. Speaker 100:02:34I will now turn the call over to Joe. Speaker 200:02:37Thank you, Michael. Good afternoon, everyone, and thank you for joining us today. I'm pleased to report that we delivered another quarter of strong financial results. This was led by our specialty auto business, which again generated sequential quarter PIF growth and underlying combined ratio in the low 90s. We continue to observe both a hard market and increased consumer shopping behavior. Speaker 200:02:59Given this backdrop, we anticipate continued significant profitable growth in our auto business for the foreseeable future. Additionally, our Life business continued to deliver stable underlying operating results. Overall, we generated a strong return on equity, return on adjusted equity and growth in book value per share. Now let's move to Page 4 and jump into some specifics on this quarter's results. We delivered $74,000,000 of net income, an ROE of approximately 11% and an adjusted ROE of about 17%. Speaker 200:03:33Specialty P and C generated a healthy underlying combined ratio of 91.3%. This is a significant year over year improvement and gives us a great foundation for continued profitable growth. On our last call, we said we expected PIF to grow at a more modest rate in the second half of this year due to seasonal shopping behavior in our auto business. Encouragingly, we saw shopping behavior higher than that historical level. This resulted in sequential quarter PIF growth in the mid single digits. Speaker 200:04:04We continue to see robust demand for our products and expect PIF growth to persist. Matt will discuss this in more detail later. The underlying business fundamentals of our Life segment remain stable and the business continued to produce strong return on capital and distributable cash flows. Next, our capital and liquidity position enabled us to repurchase $25,000,000 in shares this quarter. Furthermore, we plan to fully retire the $450,000,000 of debt, which is coming due next February. Speaker 200:04:33Brad will have more on this later. Lastly, I'd like to take a moment to address recent catastrophes. First, we extend our concern and support to all those affected by these events. We hope for everyone's safety and resilience through the recovery process. Relative to our results, these events did not have a particularly large impact on our financials. Speaker 200:04:53Total catastrophe losses for the Q3 were approximately $16,000,000 of which about $11,000,000 was within our preferred P and C business, which is in Windex. This includes the impact of Hurricane Helene. Additionally, our preliminary estimates related to Hurricane Milton, a 4th quarter event, are only about $1,000,000 With that, I'll turn the call over to Brad. Speaker 300:05:14Thank you, Joe. I'll begin on Page 5 of our consolidated financials. This quarter, we generated solid operating profit. Net income was $73,700,000 or $1.14 per diluted share and adjusted consolidated net operating income was $105,000,000 or $1.62 per diluted share. These earnings translate to a 10.8% return on equity and a 16.7% adjusted return on equity. Speaker 300:05:40Our strong performance was driven by Specialty Auto's underwriting results. Specialty delivered at 91.3% underlying combined ratio and grew PIF by 4.5% sequentially. Catastrophe losses within this segment were $3,600,000 and there was no significant prior year reserve development. Given the strength of our auto franchise, we expect continued PIF and earned premium growth, while maintaining solid underwriting margins. There will be some modest increases in the combined ratio over the next 3 to 5 quarters as we grow. Speaker 300:06:11But as we shared with you last quarter, we expect the combined ratio to remain below our 96% ceiling. Matt will provide further details about Specialty P and C. Turning to Page 6. Our insurance companies are well capitalized and have significant sources of liquidity. At the end of the quarter, parent company liquidity was approximately $1,300,000,000 consisting of revolver, intercompany lending capacity and holding company cash and investments. Speaker 300:06:39Our healthy liquidity balance allows to pay shareholder dividends, interest payments and support our operating subsidiaries. It also provides us with significant flexibility to delever our balance sheet and return capital to our shareholders. Previously, we indicated we have paid out at least $150,000,000 of our February 2025 debt maturity. However, given our strong performance, we've increased this amount and now intend to retire the full $450,000,000 at maturity. This will further strengthen our balance sheet and increase financial flexibility by lowering our debt to capital ratio to approximately 25% by the end of the Q1 of 2025 from 31.5 percent at the end of the Q3. Speaker 300:07:22Our capital and liquidity position has also given us the ability to repurchase shares. During the Q3, we repurchased $25,000,000 of common stock and we bought back another $10,000,000 of shares so far in the Q4. We now have approximately $136,000,000 of authorized share repurchase remaining. We continue to believe our stock is trading below its intrinsic value and will opportunistically buy back shares. Moving to Page 7. Speaker 300:07:48Net investment income for the quarter was $111,000,000 and our pre tax equivalent annualized book yield was 4.8%. Net investment income results were driven by higher new money yield and strong alternative investment performance. While last quarter experienced a negative evaluation adjustment within the alternative investment portfolio, this quarter's results outperformed. In general, we expect our overall net investment income to be around $105,000,000 per quarter. We continue to maintain a high quality, well diversified $9,000,000,000 investment portfolio and have had no changes to our long term philosophy or execution. Speaker 300:08:25I'll now turn the call over to Matt to discuss the Specialty P and C business. Speaker 400:08:30Thank you, Brad, and good afternoon, everyone. Turning to Page 8 in our Specialty P and C business. Overall, we are pleased with our financial performance this quarter with combined ratios continuing to outperform long term expectations. Our private passenger auto business produced an underlying combined ratio of 91.2% and commercial auto produced 91.8%. We continue to see hard market conditions in the specialty marketplace. Speaker 400:08:57We have also seen a modest increase in shopping activity as customers react to the abnormally large increases in auto insurance premiums working their way through the system. This environmental backdrop presents an opportunity to capitalize on our competitive advantages and profitably expand our business. As we have previously discussed, we are deploying a methodical yet appropriately aggressive approach to expanding new business. Sequential quarter PIF growth for both private passenger auto and commercial auto increased by 4.4% and 5.5% respectively, resulting in an overall growth rate of 4.5%. In the top right corner of Page 8, we show a more traditional pre pandemic production table. Speaker 400:09:36As we work through our production rebalancing phase, our growth is intentionally textured by geography. Given the unique market and regulatory dynamics of each state, the pacing of growth will vary in the short term. Over time, we expect to see growth patterns move back to more historical levels. We anticipate ongoing growth in California, our largest market. We see both Florida and Texas as growing marketplaces with significant headroom. Speaker 400:10:02Our growth in those states will continue to accelerate over the next few quarters. And over the course of 2025, we expect our smaller markets to produce meaningfully higher growth levels as our re expansion efforts take hold. Lastly, our commercial auto business delivered another period of solid growth. We fully anticipate this trend to continue. In closing, we are very confident with the position of both our personal and commercial businesses. Speaker 400:10:29Additionally, we expect the hard market conditions to carry well into next year. Consequently, we look forward to the continued re expansion efforts and to sustainable profitable growth. I'll now turn the call over to Joe to cover the Life business and closing comments. Speaker 200:10:44Thank you, Matt. Turning to our Life business on Page 9. As noted earlier, the underlying business continued to generate stable operating results. Mortality and persistency trends remained in line with expectations and net investment income returned to more normal levels driving the sequential quarter improvement. The Life business continues to generate strong return on capital and distributable cash flows. Speaker 200:11:08Turning to Page 10. In closing, I'd like to reiterate our highlights for the quarter. Once again, we delivered excellent financial results led by Specialty P&C's underwriting performance. Specialty P&C's TIF growth exceeded expectations due to our ability to capitalize on increased consumer shopping behavior. The underlying fundamentals of our Life business remain stable and the continued strengthening of our capital and liquidity position enabled the repurchase of $25,000,000 of stock in the quarter and positions us to fully retire the $450,000,000 of debt coming due in February. Speaker 200:11:42We remain laser focused on execution and are extremely well positioned to deliver sustainable long term profitable growth. This quarter's results wouldn't have been possible without the unwavering dedication and excellence of our team and I want to thank them for their continued efforts. With that, operator, we may now take questions. Operator00:12:02Thank Your first question comes from the line of Gregory Peters from Raymond James. Please go ahead. Speaker 500:12:35Good afternoon, everyone. So I want to focus on the Slide 8 and Joe and Matt, you were making comments about growth. So Joe, you said this is hard market. You expect significant growth in the near term. Matt, you were talking about these California, Florida, Texas, other markets. Speaker 500:13:00I'm wondering if you can give us some texture on what you mean by hard market because it feels like some of maybe Florida, maybe Texas might be not as hard as California or give us some texture on how the market conditions are in each of the states and what you mean by significant growth in the near term? Speaker 200:13:21Sure. Matt and I, as you expect, Greg, will tag team this. I'm going to start with a comment or 2 overall, and then maybe let Matt dig into the individual nuances of the state dynamics. First, I would not read the on page 8, the far right quarter on quarter PIF growth is totally telling you that this is as hard a hard market as it can get. We're still in the process of what I call our rebalancing phase. Speaker 200:13:52You're seeing some of this here. California is growing faster than the population. Florida and Texas are growing both faster than the population and faster than California. The other states are not, they're behind. If you remember the last time we had this slide up, probably it was back in late 2000, early 2000 and 1, you would have seen those proportions, but you would have seen the other states or those expansion states growing, even faster than Florida and Texas. Speaker 200:14:20So I think you're going to see that continue to move going forward. 2nd overall comment is, remember this is quarter on quarter, not year over year. It's not that you can completely multiply these by 4, but if you started to think of 4 quarters in a row, these are fairly significant year over year growth rates when you move them to a more annualized number, albeit that the other states aren't back where we expect them. So we do expect, as we move into next year, these to move up as we get into the buying season in the first half of the year. We expect the other states to, what I would say, more normalized to where we were prior to the pandemic, and to have growth rates higher than Florida and Texas. Speaker 200:15:08Again, recognize they're a smaller base, so you can have a higher growth rate. It doesn't necessarily move the overall number. But we would expect to see these numbers tick up on a quarter over quarter basis in the first half of the year and obviously on an annualized basis, that's just math that they're bigger. And Matt, I'll let you sort of dig into the nuances of each of the states just with the overall comment, Greg, that they to do this on an annualized basis is still a reasonably hard market. Yes. Speaker 200:15:38Just to double click a Speaker 400:15:39little bit into what Joe said, as we looked at the early part of this year and re expanding production, we focused opportunistically at acquiring new business really based on 3 dimensions. 1 is, where it had the greatest impact to our overall business portfolio 2, where we had the greatest level of pricing confidence and 3, where the hard market was supporting. And you're absolutely right, Greg, that California has a different dynamic than Florida and Texas and all the other states. California has significantly less supply in that market today relative to Florida and Texas. I would categorize Florida and Texas more as returning to more of a normal competitive dynamic there. Speaker 400:16:17That said, the pricing environment still remains favorable relative to where costs are trending. And so as such, California, Florida out of the gate came out faster and you saw that return to growth levels that more in line with historical patterns. And as the re expansion efforts in Texas and the smaller states take hold as our prioritization focus is there, we'll see those accelerate, to Joe's point, back to where we would like them to be. So hopefully, that helps provide a little bit of context by state. You're absolutely right. Speaker 400:16:47Each state has its own dynamic and are at different phases of hard market trending. Speaker 200:16:52The other overall comment, Greg, I'll make adding on to what Matt said. Hard markets are usually characterized by a couple of things. It might be a reduction in supply or it might be in an increased capacity to see rates move up, which often generates more shopping behavior from consumers, which more churn in the market. What we've experienced over time is that part of our competitive advantages, leave us in a position to have an attractive underlying cost model and we find ourselves regularly to be among the more competitive carriers in the market at appropriate returns. So, we can benefit when there's fewer there's a reduction in supply, there's fewer carriers offering policies. Speaker 200:17:42We also have tended to benefit when there's just more shopping activity because our competitive position is strong. So as Matt said, California and Florida are moving faster, we're a little behind in getting Texas ramped up. So we would expect as Texas comes up to speed even if you saw a little bit of mitigation on Florida and California, as Texas comes up to speed in the other states, there'll still be some juice in this orange. Speaker 500:18:14That's good detail. Thank you. I guess my follow-up question would be, I'm surprised that you're retiring the $450,000,000 of debt. I would figure that you need the capital to support the growth. So maybe you could sort of walk us through the balancing act of retiring that debt. Speaker 500:18:35I assume you're going to use part of the revolver for that or maybe walk us through the mechanism of how you're planning out capital and how, by the way, that's balanced out with your expectations for our growth? Speaker 300:18:50Yes, Greg, this is Brad. Good afternoon. Our intention is obviously to fully retire that debt using holdco cash and investments. If you look at Slide 6, in the upper left hand side, you can see we've got roughly $500,000,000 of cash available. Additionally, if you look at the upper right hand side, you see the capitalization from RBC perspective of the insurance entities, which are well capitalized with the P and C Group north of 300 percent RBC, which is right where we want to be from a long term perspective. Speaker 300:19:22So we have plenty of capital for that future growth that Matt and Joe were articulating. Additionally, when you think about our binding constraint, that being S and P, with our debt to cap ratio above 20%, that's very expensive capital. We're in a double leverage penalty scenario. And so it's costly. Effectively, we are returning about $450,000,000 of debt and only costing us about $90,000,000 of S and P capital as our binding constraint. Speaker 300:19:56Additionally, as you think about next year, we made money this quarter. We expect to make money ongoing and expect a strong year next year, and those earnings will also fund growth. And so and I think what you've heard from the team so far is we're very optimistic on the future and confident in our ability to grow profitably. Speaker 500:20:19All right, great. Thank you for the answers. Operator00:20:23Thank you. And your next question comes from the line of Andrew Kligerman from Petercamore. Please go ahead. Speaker 600:20:30Hey, afternoon. So I guess first, you talked of moving remaining at less than a 96 combined. I think recently you've also talked about kind of moving into that 93, 95 zone and staying away from 96. So I'm just kind of curious, you had a fabulous quarter, 91.7 with the cats, 91.2 underlying. How does what's the cadence of that moving into the 93, 95 zone? Speaker 600:21:08How do you see that playing out? Speaker 200:21:13Sure, Andrew. And again, thank you for again reminding people. When we described a 96% or better combined ratio, some people heard us saying we were trying to achieve a 96%. That's not in fact a goal. That's sort of an upward bound where the electric fence starts zapping into place. Speaker 200:21:32We're trying to stay well below that. There's a strong belief inside of our modeling, that if the choice were to run at a 91 combined ratio and grow at X percent or run at 93% or 94% and grow at X plus 3% or 4%, that the faster growth would be a better long term shareholder value creation. Grow the tangible book value per share, grow the earnings base, grow the tangible value share at a faster rate. That would be a better answer. What you've got right now is that 91.5 roughly combined ratio. Speaker 200:22:14It is benefiting from a fair amount of rate in excess of inflation that's still earning in, and it's benefiting from the reduction in new business we had last year, that reduction in new business penalty. If you start with the premise that there is a new business penalty, and you stop writing new business for some period of time, you're going to get a short term boost from that. If you start writing new business, you're going to get a short term pain from that, just the change in those. It's not 10 points on the total combined ratio. It may be, a couple of points as it works its way through here. Speaker 200:22:56So what will happen over the next 4 or 5 quarters, there'll be a slower migration into that more traditional 93% to 95% range, and I'd encourage you to go back and look at what the company did through 2016, 2017, 2018, 2019, 2020. There was a sort of consistent hovering inside of that range, and there was a little bit of bouncing around inside of it. It should be dependent on what went on, but we'll migrate back there as the new business gets back to more normalized levels and we find the normal balance between ongoing inflation and ongoing rate changes. Speaker 600:23:39That's very helpful. And then maybe shifting over to commercial auto, which is a 5th of your book in specialty and you saw that 5.5% FIF growth at a sub-ninety 2 percent underlying. And the interesting thing to me about commercial auto is that that's a line that's been consistently profitable even as you were going through the pains in private passenger. So the question for you is, 1, how is the pricing in that area looking right now? And 2, in terms of being able to accelerate that growth, I mean, 5.5 sequential PIF is nothing to use at, but how do you keep it at that level or keep your on the gas with that? Speaker 200:24:30Yes, Matt, why don't you go ahead and take us? Yes. The commercial auto business is, it's Speaker 400:24:37a unique business for us. It's highly specialized. When we think about the go to market strategy with that business, it's very much so as a draft our PPA business in terms of the target customer segment and so forth. We underwrite it and price it as if it was a private passenger type model. So every exposure is getting underwritten and priced. Speaker 400:24:58And we're not sort of pricing it across a portfolio of product offerings maybe like another commercial provider would. It's they're each ones individually underwritten and priced to a target return. We're very focused in terms of what our target appetite is. We stay away from the heavy liability business, transportation. We stay away from the dirt, sand, gravel, and that allows us to reduce volatility in that book of business. Speaker 400:25:23In terms of growth, we believe our competitive advantages in that market do enable a high growth rate as we are reemerging out of sort of where we were and our re expansion efforts take hold. We fully expect continued growth here and somewhat elevated versus the levels that you're seeing here on a quarter over quarter basis. But we're very optimistic on this line and we think we have differentiated capability in that market. Speaker 200:25:51If you look back, Andrew, over the last again, I go pre pandemic go 2016 through 2021, you're going to see fairly sizable PIF growth percentages there and fairly consistent underlying combined ratios. Every 8 quarters, we get a wonky, 1 quarter where there might have been a handful of large losses, and the great distress comes as the bloom off the rose and it reverts back Speaker 700:26:20to Speaker 200:26:20that normal range and normal growth. At some point, it will get big enough that maybe we struggle with those growth rates. But I'm not telling you just annualize this one, but they've been very healthy double digit unit growth with attractive margins. And we believe that there's, as Matt said, opportunity to draft off the rest of our PPA expansion and they work together. Speaker 600:26:45Thank you. Operator00:26:48Thank you. And your next question comes from the line of Paul Nussbaum from Piper Sandler. Please go Speaker 800:26:54ahead. Good afternoon. Thanks for the call. Maybe a little bit of a shift. Could you talk about your updated thoughts on the trajectory for investment income? Speaker 800:27:06You've got a lot of cash flow things going in different directions with the improved earnings, but the potential for reducing the paying off the debt and other items as well. Just any thoughts that kind of give us sort of directionally what Speaker 600:27:21you think could happen there? Speaker 300:27:25Paul, this is Brad. I don't expect a meaningfully different path from what we've had historically over the last 4 or 5 quarters, absent some of the volatility in alternative investments. So think of a run rate in the 105, maybe a little bit higher, 107 area on a quarterly basis. We'll continue to look at ways to optimize the portfolio and take on additional risk when warranted, but that's the base case for now. Speaker 800:27:54Right. And maybe shifting a little bit to back to the competitive environment for the big states in particular. Has the residual markets become a significant competitor? Or is it sort of the usual suspects that we would see in the for us, the main folks causing the increased shopping, but also shifting competition? Speaker 400:28:22Yes, this is Matt. We haven't seen a meaningful sort of shift there in terms of the amount of capacity going to residual markets. That said, as price increases are taking hold, especially as we march forward in California with some increases in minimum limits there and the commissary sort of price increases, uninsured and underinsured rates will likely go up. Those are elements that we're keeping close tabs on. And so potentially that could be an outcome, but we're not currently seeing that pattern arise. Speaker 800:28:59And just squeezing one little one, sorry. I just want to make sure talk of this quarter has been commercial auto severity. It doesn't look like you had much of an issue there, probably business mix, I would imagine. But just to double check that in commercial auto, you seem to be sort of not having the issues that others have suffered in the last several quarters. Speaker 300:29:27Yes. Paul, this is Brad. No significant change in pattern from a severity trend in commercial auto. We continue to watch BI coverages, but no significant trend changes. Happy to dive deeper if you'd like. Speaker 800:29:45Thanks for the help guys. Appreciate it. Operator00:29:49Thank Your next question comes from the line of Brian Meredith from UBS. Please go ahead. Speaker 700:30:04Yes, thanks. A couple of more for you. Joe, I think last quarter you talked about growth probably slowing in the second half of the year, just less business goes on. It doesn't seem like it slowed all that much. Are you still expecting it to slow in the Q4? Speaker 200:30:18Yes. Couple of things, Brian. Great observation. And I'm going to answer part of your question and not answer the other part. We saw we recognize and acknowledge that historical buying patterns in this market and if you go back 5, 8, 10 years, you see generally less shopping in the second half of the year. Speaker 200:30:38What we've seen is we've got a hard market. There's capacity challenges. There's a lot of rates that have pushed through. There's a broad inflationary pressure that's moving on consumers. It's our belief that that environmental pressure is offsetting, what might be a historical buying pattern. Speaker 200:30:57Customers are behaving differently than they've historically behaved. We saw that in the Q3. And I would take those two statements, and I'd let you do your own forecast. We really don't typically do a top line or a revenue forecast and I hate doing a quarterly one. So I'm going to avoid giving you the precise answer on what we think is going to happen in the next I mean, we're obviously basically a month into the quarter, what's going to happen in the next 60 days. Speaker 200:31:28We haven't seen a material change in that shopping behavior in the last 30 days, but I'm not going to give you a 60 day projection on that. What I will tell you is we have a high degree of confidence that the buying season that normally experiences in the first half of the year will be every bit as robust as it historically has. So I think the more appropriate thing to be doing and thinking about is what's the next 18 months look like. And I expect that very confident the first half of the year will be robust. The next 60 days will be what they'll be. Speaker 200:32:07I'd be surprised if it's way off what we've seen, but a couple of points here or there doesn't change that trend line. Speaker 700:32:13Makes sense. Thanks. And then my second question, several companies have noted that frequency trends have been very favorable. Are you seeing the same? And is that contributing at all to the lower underlying combined ratios that you're seeing? Speaker 300:32:33Hey, Brian, this is Brad. Yes, we're seeing the same. What I would tell you is that frequency kind of on a year over year basis troughed probably in the Q2 and it's come up a little bit. But overall on a year over year basis, it looks very attractive and we expect it to remain attractive. Speaker 700:32:49Great. And can I squeeze one more in? Speaker 600:32:51Any chance we can get Speaker 700:32:52an update on kind of the rollout of the exchanges? Speaker 200:32:56Yes, it's happy to, and it will be a very brief one. It's continuing to work, continuing to put modest amounts of new business in there and work the plumbing out. As we mentioned, I think it was 2 calls ago, I'd expect the premium volumes to be modest in there, probably for at least a year or 2. They'll continue to modestly increase. You start with new business, and there's some new business penalty in there, so that puts an earnings pressure on that. Speaker 200:33:26And you need to let that book season a little bit to where it starts to build up a renewal book that's generating retained earnings to help build up the equity capital in the exchange. So it takes a little while to prime the pump, which is why it has a long time horizon on doing it. The business is moving in. Operationally, we're seeing what we expect to see. We've added a couple of states from a licensing and product approval perspective. Speaker 200:33:56So, things are moving generally as expected, maybe a little slower than we had initially projected when we were talking about this. And I think some of that's a reflection of where the combined ratios are right now overall and the opportunities we have on a direct right or carrier basis. So, it's moving as expected a little bit slower than maybe the first time we talked to you about it. Speaker 700:34:24Makes sense. Thank you. Operator00:34:28Thank you. And your next question comes from the line of Andrew Kligerman from TD Cowen. Please go ahead. Speaker 600:34:35Well, I got back quickly. I wanted to ask you about rate. I know you previously had a slide that showed how much rate was left to earn in. Could you talk about that in the private passenger line? And then it looks like in commercial auto with net premium earned at 13 and PIF at 5.5. Speaker 600:34:58Oh, no, that's not a year over year number. But how's rate doing in commercial auto as well? Speaker 200:35:06Yes, as a general overall comment, Andrew, we stopped displaying that particular chart. It was incredibly relevant over the last couple of years because we had taken so much rate. We had a surge of inflation and we were behind. Then we had the surge of rate to catch up. When you file it, then there's a delay in it getting approved, then it has to get written, then it has to earn in. Speaker 200:35:31We thought it was very relevant to help sort of mechanically walk people through the process of when the antibiotics, if you will, were taken and when it was going to reduce the temperature of the combined ratio. That chart, if you pull out last quarter's chart, still works and there's no meaningful change in it, other than advancing the ball 1 quarter. And what we described to folks in general is that a reasonable expectation for us in the foreseeable future was that we would be taking rate roughly equivalent to what we saw with aggregate loss inflation and a recognition that as we were adjusting our new business mix that would put a modest pressure up on the combined ratio that would move us back into that normal range, but you could take a reasonable assumption that rate was going to roughly offset inflation, so it wasn't going to have a meaningful earnings impact one way or another. There's an FYI in that. The financial responsibility limits in California, FR limits, they pushed up, the minimum limits in California for policies written effective 1onetwenty 5. Speaker 200:36:50We had a rate change for that, which we believe reflects the increased loss content that comes with that. So it will show up as a rate filing, it will come through as a larger rate per exposure, but we believe we've priced it to match the increased underlying loss exposure. So, it effectively goes with the same disclosure I just gave you. The increased loss inflation will get matched by an increased rate underneath that, but that's the result of not overall loss inflation, but a limits change in the state that has the same bottom line effect, and we believe we priced it to have no bottom line effect. Speaker 600:37:29Got it. And that applies to commercial as well? Speaker 200:37:33Commercial, largely the same. We deal with rate filings there. There's some ability sometimes to adjust at individual risk levels on some of the larger exposures. And yes, it's very similar. You can see that there's very attractive underlying combined ratios in commercial vehicle. Speaker 200:37:52We give you guidance on our long term targets and long term expectations for the specialty P and C combined because they have similar long term expectations from those combined ratio perspectives, and we'll operate them similarly. We'll try to keep them in that 93%, 94%, 95% range and optimize the growth trade. There's no particular reason to become more competitive. It's not going to drive growth. There's no benefit to long term shareholder value to forego growth, just for a short term improvement of margin. Speaker 600:38:31I'm sorry, Brad. Excellent. Speaker 300:38:35Andrew, just as a courtesy to round out the year for you in your intermodeling, the expectation around rates in the Q4 is about 2 to 3 points. Speaker 100:38:44Awesome. Hope you have a great evening. Thank you. Operator00:38:50Thank you. There are no further questions at this time. I will now hand the call back to Mr. Joe Locker for any closing remarks. Speaker 200:38:57Thank you, operator, and thank you to everybody for joining the call today. We very much appreciate it. We're pleased to again spend the overwhelming majority of time talking about profitable growth in the organization, return of capital either through paying down debt or buying back shares and overall financial strength that we feel will let us capitalize on the competitive advantages of the franchise. So thanks for your time and look forward to talking to you next quarter. Everybody have a happy Halloween. Operator00:39:28Thank you. And this concludes today's call. Thank you for participating. You may all disconnect.Read morePowered by Conference Call Audio Live Call not available Earnings Conference CallKemper Q3 202400:00 / 00:00Speed:1x1.25x1.5x2x Earnings DocumentsSlide DeckPress Release(8-K)Quarterly report(10-Q) Kemper Earnings HeadlinesWoman indicted for stealing $30k in SNAP benefits in Kemper CountyApril 23 at 5:52 PM | msn.comWhy Kemper (KMPR) is a Top Dividend Stock for Your PortfolioApril 7, 2025 | msn.comTrump purposefully forcing markets to crash…Whether you agree with the plan or not doesn’t matter. It’s happening. The only question is – are you ready for it?April 24, 2025 | Porter & Company (Ad)Kemper County residents begin storm damage cleanupApril 6, 2025 | msn.comEllie Kemper Says She 'Prizes' Comfort in Style as She Embraces Her New Role as 'Kohl’s Mom' (Exclusive)March 23, 2025 | msn.comTD Cowen Sticks to Its Buy Rating for Kemper (KMPR)March 21, 2025 | markets.businessinsider.comSee More Kemper Headlines Get Earnings Announcements in your inboxWant to stay updated on the latest earnings announcements and upcoming reports for companies like Kemper? Sign up for Earnings360's daily newsletter to receive timely earnings updates on Kemper and other key companies, straight to your email. Email Address About KemperKemper (NYSE:KMPR), a diversified insurance holding company, engages in the provision of insurance products to individuals and businesses in the United States. The company operates through three segments: Specialty Property & Casualty Insurance, Preferred Property & Casualty Insurance, and Life & Health Insurance. It provides preferred and specialty automobile, homeowners, renters, fire, umbrella, general liability, and various other property and casualty insurance to individuals, as well as commercial automobile insurance to businesses. The company also offers life insurance, including permanent and term insurance; and supplemental accident and health insurance products, such as Medicare supplement insurance, fixed hospital indemnity, home health care, specified disease, and accident-only plans to individuals in rural, suburban, and urban areas. It distributes its products through independent agents and brokers. The company was formerly known as Unitrin, Inc. and changed its name to Kemper Corporation in August 2011. 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There are 9 speakers on the call. Operator00:00:00Good afternoon, ladies and gentlemen, and welcome to Kemper's Third Quarter 20 24 Earnings Conference Call. My name is Ina, and I will be your coordinator today. At this time, all participants are in listen only mode. Later, we will conduct a question and answer session and instructions will follow at that time. As a reminder, this conference call is being recorded for replay purposes. Operator00:00:23I would now like to introduce your host for today's conference call, Michael Marinaccio, Kemper's Vice President of Corporate Development and Investor Relations. Mr. Marinaccio, you may begin. Speaker 100:00:36Thank you. Good afternoon, everyone, and welcome to Kemper's discussion of our Q3 2024 results. This afternoon, you'll hear from Joe Lacher, Kemper's President and Chief Executive Officer Brad Camden, Kemper's Executive Vice President and Chief Financial Officer and Matt Hunton, Kemper's Executive Vice President and President of Kemper Auto. We'll make a few opening remarks to provide context around our Q3 results followed by a Q and A session. During the interactive portion of the call, our presenters will be joined by Chris Flint, Kemper's Executive Vice President and President of Kemper Life Duane Sanders, Kemper's Executive Vice President and Chief Claims Officer for P&C and John Boschelli, Kemper's Executive Vice President and Chief Investment Officer. Speaker 100:01:22After the markets closed, we issued our earnings release, filed our Form 10 Q with the SEC and published our earnings presentation and financial supplement. You can find these documents in the Investors section of our website, kemper.com. Our discussions today may contain forward looking statements within the meaning of the Safe Harbor provisions of the Private Securities Litigation Reform Act of 1995. These statements include, but are not limited to, the company's outlook and its future results of operation and financial condition. Our actual future results and financial condition may differ materially from these statements. Speaker 100:01:58For information on additional risks that may impact these forward looking statements, please refer to our 2023 Form 10 ks and our Q3 earnings release. This afternoon's discussion also includes non GAAP financial measures we believe are meaningful to investors. In our financial supplement, earnings presentation and earnings release, we've defined and reconciled all non GAAP financial measures to GAAP, where required in accordance with SEC rules. You can find each of these documents in the Investors section of our website, kemper.com. All comparative references will be to the corresponding 2023 period unless otherwise stated. Speaker 100:02:34I will now turn the call over to Joe. Speaker 200:02:37Thank you, Michael. Good afternoon, everyone, and thank you for joining us today. I'm pleased to report that we delivered another quarter of strong financial results. This was led by our specialty auto business, which again generated sequential quarter PIF growth and underlying combined ratio in the low 90s. We continue to observe both a hard market and increased consumer shopping behavior. Speaker 200:02:59Given this backdrop, we anticipate continued significant profitable growth in our auto business for the foreseeable future. Additionally, our Life business continued to deliver stable underlying operating results. Overall, we generated a strong return on equity, return on adjusted equity and growth in book value per share. Now let's move to Page 4 and jump into some specifics on this quarter's results. We delivered $74,000,000 of net income, an ROE of approximately 11% and an adjusted ROE of about 17%. Speaker 200:03:33Specialty P and C generated a healthy underlying combined ratio of 91.3%. This is a significant year over year improvement and gives us a great foundation for continued profitable growth. On our last call, we said we expected PIF to grow at a more modest rate in the second half of this year due to seasonal shopping behavior in our auto business. Encouragingly, we saw shopping behavior higher than that historical level. This resulted in sequential quarter PIF growth in the mid single digits. Speaker 200:04:04We continue to see robust demand for our products and expect PIF growth to persist. Matt will discuss this in more detail later. The underlying business fundamentals of our Life segment remain stable and the business continued to produce strong return on capital and distributable cash flows. Next, our capital and liquidity position enabled us to repurchase $25,000,000 in shares this quarter. Furthermore, we plan to fully retire the $450,000,000 of debt, which is coming due next February. Speaker 200:04:33Brad will have more on this later. Lastly, I'd like to take a moment to address recent catastrophes. First, we extend our concern and support to all those affected by these events. We hope for everyone's safety and resilience through the recovery process. Relative to our results, these events did not have a particularly large impact on our financials. Speaker 200:04:53Total catastrophe losses for the Q3 were approximately $16,000,000 of which about $11,000,000 was within our preferred P and C business, which is in Windex. This includes the impact of Hurricane Helene. Additionally, our preliminary estimates related to Hurricane Milton, a 4th quarter event, are only about $1,000,000 With that, I'll turn the call over to Brad. Speaker 300:05:14Thank you, Joe. I'll begin on Page 5 of our consolidated financials. This quarter, we generated solid operating profit. Net income was $73,700,000 or $1.14 per diluted share and adjusted consolidated net operating income was $105,000,000 or $1.62 per diluted share. These earnings translate to a 10.8% return on equity and a 16.7% adjusted return on equity. Speaker 300:05:40Our strong performance was driven by Specialty Auto's underwriting results. Specialty delivered at 91.3% underlying combined ratio and grew PIF by 4.5% sequentially. Catastrophe losses within this segment were $3,600,000 and there was no significant prior year reserve development. Given the strength of our auto franchise, we expect continued PIF and earned premium growth, while maintaining solid underwriting margins. There will be some modest increases in the combined ratio over the next 3 to 5 quarters as we grow. Speaker 300:06:11But as we shared with you last quarter, we expect the combined ratio to remain below our 96% ceiling. Matt will provide further details about Specialty P and C. Turning to Page 6. Our insurance companies are well capitalized and have significant sources of liquidity. At the end of the quarter, parent company liquidity was approximately $1,300,000,000 consisting of revolver, intercompany lending capacity and holding company cash and investments. Speaker 300:06:39Our healthy liquidity balance allows to pay shareholder dividends, interest payments and support our operating subsidiaries. It also provides us with significant flexibility to delever our balance sheet and return capital to our shareholders. Previously, we indicated we have paid out at least $150,000,000 of our February 2025 debt maturity. However, given our strong performance, we've increased this amount and now intend to retire the full $450,000,000 at maturity. This will further strengthen our balance sheet and increase financial flexibility by lowering our debt to capital ratio to approximately 25% by the end of the Q1 of 2025 from 31.5 percent at the end of the Q3. Speaker 300:07:22Our capital and liquidity position has also given us the ability to repurchase shares. During the Q3, we repurchased $25,000,000 of common stock and we bought back another $10,000,000 of shares so far in the Q4. We now have approximately $136,000,000 of authorized share repurchase remaining. We continue to believe our stock is trading below its intrinsic value and will opportunistically buy back shares. Moving to Page 7. Speaker 300:07:48Net investment income for the quarter was $111,000,000 and our pre tax equivalent annualized book yield was 4.8%. Net investment income results were driven by higher new money yield and strong alternative investment performance. While last quarter experienced a negative evaluation adjustment within the alternative investment portfolio, this quarter's results outperformed. In general, we expect our overall net investment income to be around $105,000,000 per quarter. We continue to maintain a high quality, well diversified $9,000,000,000 investment portfolio and have had no changes to our long term philosophy or execution. Speaker 300:08:25I'll now turn the call over to Matt to discuss the Specialty P and C business. Speaker 400:08:30Thank you, Brad, and good afternoon, everyone. Turning to Page 8 in our Specialty P and C business. Overall, we are pleased with our financial performance this quarter with combined ratios continuing to outperform long term expectations. Our private passenger auto business produced an underlying combined ratio of 91.2% and commercial auto produced 91.8%. We continue to see hard market conditions in the specialty marketplace. Speaker 400:08:57We have also seen a modest increase in shopping activity as customers react to the abnormally large increases in auto insurance premiums working their way through the system. This environmental backdrop presents an opportunity to capitalize on our competitive advantages and profitably expand our business. As we have previously discussed, we are deploying a methodical yet appropriately aggressive approach to expanding new business. Sequential quarter PIF growth for both private passenger auto and commercial auto increased by 4.4% and 5.5% respectively, resulting in an overall growth rate of 4.5%. In the top right corner of Page 8, we show a more traditional pre pandemic production table. Speaker 400:09:36As we work through our production rebalancing phase, our growth is intentionally textured by geography. Given the unique market and regulatory dynamics of each state, the pacing of growth will vary in the short term. Over time, we expect to see growth patterns move back to more historical levels. We anticipate ongoing growth in California, our largest market. We see both Florida and Texas as growing marketplaces with significant headroom. Speaker 400:10:02Our growth in those states will continue to accelerate over the next few quarters. And over the course of 2025, we expect our smaller markets to produce meaningfully higher growth levels as our re expansion efforts take hold. Lastly, our commercial auto business delivered another period of solid growth. We fully anticipate this trend to continue. In closing, we are very confident with the position of both our personal and commercial businesses. Speaker 400:10:29Additionally, we expect the hard market conditions to carry well into next year. Consequently, we look forward to the continued re expansion efforts and to sustainable profitable growth. I'll now turn the call over to Joe to cover the Life business and closing comments. Speaker 200:10:44Thank you, Matt. Turning to our Life business on Page 9. As noted earlier, the underlying business continued to generate stable operating results. Mortality and persistency trends remained in line with expectations and net investment income returned to more normal levels driving the sequential quarter improvement. The Life business continues to generate strong return on capital and distributable cash flows. Speaker 200:11:08Turning to Page 10. In closing, I'd like to reiterate our highlights for the quarter. Once again, we delivered excellent financial results led by Specialty P&C's underwriting performance. Specialty P&C's TIF growth exceeded expectations due to our ability to capitalize on increased consumer shopping behavior. The underlying fundamentals of our Life business remain stable and the continued strengthening of our capital and liquidity position enabled the repurchase of $25,000,000 of stock in the quarter and positions us to fully retire the $450,000,000 of debt coming due in February. Speaker 200:11:42We remain laser focused on execution and are extremely well positioned to deliver sustainable long term profitable growth. This quarter's results wouldn't have been possible without the unwavering dedication and excellence of our team and I want to thank them for their continued efforts. With that, operator, we may now take questions. Operator00:12:02Thank Your first question comes from the line of Gregory Peters from Raymond James. Please go ahead. Speaker 500:12:35Good afternoon, everyone. So I want to focus on the Slide 8 and Joe and Matt, you were making comments about growth. So Joe, you said this is hard market. You expect significant growth in the near term. Matt, you were talking about these California, Florida, Texas, other markets. Speaker 500:13:00I'm wondering if you can give us some texture on what you mean by hard market because it feels like some of maybe Florida, maybe Texas might be not as hard as California or give us some texture on how the market conditions are in each of the states and what you mean by significant growth in the near term? Speaker 200:13:21Sure. Matt and I, as you expect, Greg, will tag team this. I'm going to start with a comment or 2 overall, and then maybe let Matt dig into the individual nuances of the state dynamics. First, I would not read the on page 8, the far right quarter on quarter PIF growth is totally telling you that this is as hard a hard market as it can get. We're still in the process of what I call our rebalancing phase. Speaker 200:13:52You're seeing some of this here. California is growing faster than the population. Florida and Texas are growing both faster than the population and faster than California. The other states are not, they're behind. If you remember the last time we had this slide up, probably it was back in late 2000, early 2000 and 1, you would have seen those proportions, but you would have seen the other states or those expansion states growing, even faster than Florida and Texas. Speaker 200:14:20So I think you're going to see that continue to move going forward. 2nd overall comment is, remember this is quarter on quarter, not year over year. It's not that you can completely multiply these by 4, but if you started to think of 4 quarters in a row, these are fairly significant year over year growth rates when you move them to a more annualized number, albeit that the other states aren't back where we expect them. So we do expect, as we move into next year, these to move up as we get into the buying season in the first half of the year. We expect the other states to, what I would say, more normalized to where we were prior to the pandemic, and to have growth rates higher than Florida and Texas. Speaker 200:15:08Again, recognize they're a smaller base, so you can have a higher growth rate. It doesn't necessarily move the overall number. But we would expect to see these numbers tick up on a quarter over quarter basis in the first half of the year and obviously on an annualized basis, that's just math that they're bigger. And Matt, I'll let you sort of dig into the nuances of each of the states just with the overall comment, Greg, that they to do this on an annualized basis is still a reasonably hard market. Yes. Speaker 200:15:38Just to double click a Speaker 400:15:39little bit into what Joe said, as we looked at the early part of this year and re expanding production, we focused opportunistically at acquiring new business really based on 3 dimensions. 1 is, where it had the greatest impact to our overall business portfolio 2, where we had the greatest level of pricing confidence and 3, where the hard market was supporting. And you're absolutely right, Greg, that California has a different dynamic than Florida and Texas and all the other states. California has significantly less supply in that market today relative to Florida and Texas. I would categorize Florida and Texas more as returning to more of a normal competitive dynamic there. Speaker 400:16:17That said, the pricing environment still remains favorable relative to where costs are trending. And so as such, California, Florida out of the gate came out faster and you saw that return to growth levels that more in line with historical patterns. And as the re expansion efforts in Texas and the smaller states take hold as our prioritization focus is there, we'll see those accelerate, to Joe's point, back to where we would like them to be. So hopefully, that helps provide a little bit of context by state. You're absolutely right. Speaker 400:16:47Each state has its own dynamic and are at different phases of hard market trending. Speaker 200:16:52The other overall comment, Greg, I'll make adding on to what Matt said. Hard markets are usually characterized by a couple of things. It might be a reduction in supply or it might be in an increased capacity to see rates move up, which often generates more shopping behavior from consumers, which more churn in the market. What we've experienced over time is that part of our competitive advantages, leave us in a position to have an attractive underlying cost model and we find ourselves regularly to be among the more competitive carriers in the market at appropriate returns. So, we can benefit when there's fewer there's a reduction in supply, there's fewer carriers offering policies. Speaker 200:17:42We also have tended to benefit when there's just more shopping activity because our competitive position is strong. So as Matt said, California and Florida are moving faster, we're a little behind in getting Texas ramped up. So we would expect as Texas comes up to speed even if you saw a little bit of mitigation on Florida and California, as Texas comes up to speed in the other states, there'll still be some juice in this orange. Speaker 500:18:14That's good detail. Thank you. I guess my follow-up question would be, I'm surprised that you're retiring the $450,000,000 of debt. I would figure that you need the capital to support the growth. So maybe you could sort of walk us through the balancing act of retiring that debt. Speaker 500:18:35I assume you're going to use part of the revolver for that or maybe walk us through the mechanism of how you're planning out capital and how, by the way, that's balanced out with your expectations for our growth? Speaker 300:18:50Yes, Greg, this is Brad. Good afternoon. Our intention is obviously to fully retire that debt using holdco cash and investments. If you look at Slide 6, in the upper left hand side, you can see we've got roughly $500,000,000 of cash available. Additionally, if you look at the upper right hand side, you see the capitalization from RBC perspective of the insurance entities, which are well capitalized with the P and C Group north of 300 percent RBC, which is right where we want to be from a long term perspective. Speaker 300:19:22So we have plenty of capital for that future growth that Matt and Joe were articulating. Additionally, when you think about our binding constraint, that being S and P, with our debt to cap ratio above 20%, that's very expensive capital. We're in a double leverage penalty scenario. And so it's costly. Effectively, we are returning about $450,000,000 of debt and only costing us about $90,000,000 of S and P capital as our binding constraint. Speaker 300:19:56Additionally, as you think about next year, we made money this quarter. We expect to make money ongoing and expect a strong year next year, and those earnings will also fund growth. And so and I think what you've heard from the team so far is we're very optimistic on the future and confident in our ability to grow profitably. Speaker 500:20:19All right, great. Thank you for the answers. Operator00:20:23Thank you. And your next question comes from the line of Andrew Kligerman from Petercamore. Please go ahead. Speaker 600:20:30Hey, afternoon. So I guess first, you talked of moving remaining at less than a 96 combined. I think recently you've also talked about kind of moving into that 93, 95 zone and staying away from 96. So I'm just kind of curious, you had a fabulous quarter, 91.7 with the cats, 91.2 underlying. How does what's the cadence of that moving into the 93, 95 zone? Speaker 600:21:08How do you see that playing out? Speaker 200:21:13Sure, Andrew. And again, thank you for again reminding people. When we described a 96% or better combined ratio, some people heard us saying we were trying to achieve a 96%. That's not in fact a goal. That's sort of an upward bound where the electric fence starts zapping into place. Speaker 200:21:32We're trying to stay well below that. There's a strong belief inside of our modeling, that if the choice were to run at a 91 combined ratio and grow at X percent or run at 93% or 94% and grow at X plus 3% or 4%, that the faster growth would be a better long term shareholder value creation. Grow the tangible book value per share, grow the earnings base, grow the tangible value share at a faster rate. That would be a better answer. What you've got right now is that 91.5 roughly combined ratio. Speaker 200:22:14It is benefiting from a fair amount of rate in excess of inflation that's still earning in, and it's benefiting from the reduction in new business we had last year, that reduction in new business penalty. If you start with the premise that there is a new business penalty, and you stop writing new business for some period of time, you're going to get a short term boost from that. If you start writing new business, you're going to get a short term pain from that, just the change in those. It's not 10 points on the total combined ratio. It may be, a couple of points as it works its way through here. Speaker 200:22:56So what will happen over the next 4 or 5 quarters, there'll be a slower migration into that more traditional 93% to 95% range, and I'd encourage you to go back and look at what the company did through 2016, 2017, 2018, 2019, 2020. There was a sort of consistent hovering inside of that range, and there was a little bit of bouncing around inside of it. It should be dependent on what went on, but we'll migrate back there as the new business gets back to more normalized levels and we find the normal balance between ongoing inflation and ongoing rate changes. Speaker 600:23:39That's very helpful. And then maybe shifting over to commercial auto, which is a 5th of your book in specialty and you saw that 5.5% FIF growth at a sub-ninety 2 percent underlying. And the interesting thing to me about commercial auto is that that's a line that's been consistently profitable even as you were going through the pains in private passenger. So the question for you is, 1, how is the pricing in that area looking right now? And 2, in terms of being able to accelerate that growth, I mean, 5.5 sequential PIF is nothing to use at, but how do you keep it at that level or keep your on the gas with that? Speaker 200:24:30Yes, Matt, why don't you go ahead and take us? Yes. The commercial auto business is, it's Speaker 400:24:37a unique business for us. It's highly specialized. When we think about the go to market strategy with that business, it's very much so as a draft our PPA business in terms of the target customer segment and so forth. We underwrite it and price it as if it was a private passenger type model. So every exposure is getting underwritten and priced. Speaker 400:24:58And we're not sort of pricing it across a portfolio of product offerings maybe like another commercial provider would. It's they're each ones individually underwritten and priced to a target return. We're very focused in terms of what our target appetite is. We stay away from the heavy liability business, transportation. We stay away from the dirt, sand, gravel, and that allows us to reduce volatility in that book of business. Speaker 400:25:23In terms of growth, we believe our competitive advantages in that market do enable a high growth rate as we are reemerging out of sort of where we were and our re expansion efforts take hold. We fully expect continued growth here and somewhat elevated versus the levels that you're seeing here on a quarter over quarter basis. But we're very optimistic on this line and we think we have differentiated capability in that market. Speaker 200:25:51If you look back, Andrew, over the last again, I go pre pandemic go 2016 through 2021, you're going to see fairly sizable PIF growth percentages there and fairly consistent underlying combined ratios. Every 8 quarters, we get a wonky, 1 quarter where there might have been a handful of large losses, and the great distress comes as the bloom off the rose and it reverts back Speaker 700:26:20to Speaker 200:26:20that normal range and normal growth. At some point, it will get big enough that maybe we struggle with those growth rates. But I'm not telling you just annualize this one, but they've been very healthy double digit unit growth with attractive margins. And we believe that there's, as Matt said, opportunity to draft off the rest of our PPA expansion and they work together. Speaker 600:26:45Thank you. Operator00:26:48Thank you. And your next question comes from the line of Paul Nussbaum from Piper Sandler. Please go Speaker 800:26:54ahead. Good afternoon. Thanks for the call. Maybe a little bit of a shift. Could you talk about your updated thoughts on the trajectory for investment income? Speaker 800:27:06You've got a lot of cash flow things going in different directions with the improved earnings, but the potential for reducing the paying off the debt and other items as well. Just any thoughts that kind of give us sort of directionally what Speaker 600:27:21you think could happen there? Speaker 300:27:25Paul, this is Brad. I don't expect a meaningfully different path from what we've had historically over the last 4 or 5 quarters, absent some of the volatility in alternative investments. So think of a run rate in the 105, maybe a little bit higher, 107 area on a quarterly basis. We'll continue to look at ways to optimize the portfolio and take on additional risk when warranted, but that's the base case for now. Speaker 800:27:54Right. And maybe shifting a little bit to back to the competitive environment for the big states in particular. Has the residual markets become a significant competitor? Or is it sort of the usual suspects that we would see in the for us, the main folks causing the increased shopping, but also shifting competition? Speaker 400:28:22Yes, this is Matt. We haven't seen a meaningful sort of shift there in terms of the amount of capacity going to residual markets. That said, as price increases are taking hold, especially as we march forward in California with some increases in minimum limits there and the commissary sort of price increases, uninsured and underinsured rates will likely go up. Those are elements that we're keeping close tabs on. And so potentially that could be an outcome, but we're not currently seeing that pattern arise. Speaker 800:28:59And just squeezing one little one, sorry. I just want to make sure talk of this quarter has been commercial auto severity. It doesn't look like you had much of an issue there, probably business mix, I would imagine. But just to double check that in commercial auto, you seem to be sort of not having the issues that others have suffered in the last several quarters. Speaker 300:29:27Yes. Paul, this is Brad. No significant change in pattern from a severity trend in commercial auto. We continue to watch BI coverages, but no significant trend changes. Happy to dive deeper if you'd like. Speaker 800:29:45Thanks for the help guys. Appreciate it. Operator00:29:49Thank Your next question comes from the line of Brian Meredith from UBS. Please go ahead. Speaker 700:30:04Yes, thanks. A couple of more for you. Joe, I think last quarter you talked about growth probably slowing in the second half of the year, just less business goes on. It doesn't seem like it slowed all that much. Are you still expecting it to slow in the Q4? Speaker 200:30:18Yes. Couple of things, Brian. Great observation. And I'm going to answer part of your question and not answer the other part. We saw we recognize and acknowledge that historical buying patterns in this market and if you go back 5, 8, 10 years, you see generally less shopping in the second half of the year. Speaker 200:30:38What we've seen is we've got a hard market. There's capacity challenges. There's a lot of rates that have pushed through. There's a broad inflationary pressure that's moving on consumers. It's our belief that that environmental pressure is offsetting, what might be a historical buying pattern. Speaker 200:30:57Customers are behaving differently than they've historically behaved. We saw that in the Q3. And I would take those two statements, and I'd let you do your own forecast. We really don't typically do a top line or a revenue forecast and I hate doing a quarterly one. So I'm going to avoid giving you the precise answer on what we think is going to happen in the next I mean, we're obviously basically a month into the quarter, what's going to happen in the next 60 days. Speaker 200:31:28We haven't seen a material change in that shopping behavior in the last 30 days, but I'm not going to give you a 60 day projection on that. What I will tell you is we have a high degree of confidence that the buying season that normally experiences in the first half of the year will be every bit as robust as it historically has. So I think the more appropriate thing to be doing and thinking about is what's the next 18 months look like. And I expect that very confident the first half of the year will be robust. The next 60 days will be what they'll be. Speaker 200:32:07I'd be surprised if it's way off what we've seen, but a couple of points here or there doesn't change that trend line. Speaker 700:32:13Makes sense. Thanks. And then my second question, several companies have noted that frequency trends have been very favorable. Are you seeing the same? And is that contributing at all to the lower underlying combined ratios that you're seeing? Speaker 300:32:33Hey, Brian, this is Brad. Yes, we're seeing the same. What I would tell you is that frequency kind of on a year over year basis troughed probably in the Q2 and it's come up a little bit. But overall on a year over year basis, it looks very attractive and we expect it to remain attractive. Speaker 700:32:49Great. And can I squeeze one more in? Speaker 600:32:51Any chance we can get Speaker 700:32:52an update on kind of the rollout of the exchanges? Speaker 200:32:56Yes, it's happy to, and it will be a very brief one. It's continuing to work, continuing to put modest amounts of new business in there and work the plumbing out. As we mentioned, I think it was 2 calls ago, I'd expect the premium volumes to be modest in there, probably for at least a year or 2. They'll continue to modestly increase. You start with new business, and there's some new business penalty in there, so that puts an earnings pressure on that. Speaker 200:33:26And you need to let that book season a little bit to where it starts to build up a renewal book that's generating retained earnings to help build up the equity capital in the exchange. So it takes a little while to prime the pump, which is why it has a long time horizon on doing it. The business is moving in. Operationally, we're seeing what we expect to see. We've added a couple of states from a licensing and product approval perspective. Speaker 200:33:56So, things are moving generally as expected, maybe a little slower than we had initially projected when we were talking about this. And I think some of that's a reflection of where the combined ratios are right now overall and the opportunities we have on a direct right or carrier basis. So, it's moving as expected a little bit slower than maybe the first time we talked to you about it. Speaker 700:34:24Makes sense. Thank you. Operator00:34:28Thank you. And your next question comes from the line of Andrew Kligerman from TD Cowen. Please go ahead. Speaker 600:34:35Well, I got back quickly. I wanted to ask you about rate. I know you previously had a slide that showed how much rate was left to earn in. Could you talk about that in the private passenger line? And then it looks like in commercial auto with net premium earned at 13 and PIF at 5.5. Speaker 600:34:58Oh, no, that's not a year over year number. But how's rate doing in commercial auto as well? Speaker 200:35:06Yes, as a general overall comment, Andrew, we stopped displaying that particular chart. It was incredibly relevant over the last couple of years because we had taken so much rate. We had a surge of inflation and we were behind. Then we had the surge of rate to catch up. When you file it, then there's a delay in it getting approved, then it has to get written, then it has to earn in. Speaker 200:35:31We thought it was very relevant to help sort of mechanically walk people through the process of when the antibiotics, if you will, were taken and when it was going to reduce the temperature of the combined ratio. That chart, if you pull out last quarter's chart, still works and there's no meaningful change in it, other than advancing the ball 1 quarter. And what we described to folks in general is that a reasonable expectation for us in the foreseeable future was that we would be taking rate roughly equivalent to what we saw with aggregate loss inflation and a recognition that as we were adjusting our new business mix that would put a modest pressure up on the combined ratio that would move us back into that normal range, but you could take a reasonable assumption that rate was going to roughly offset inflation, so it wasn't going to have a meaningful earnings impact one way or another. There's an FYI in that. The financial responsibility limits in California, FR limits, they pushed up, the minimum limits in California for policies written effective 1onetwenty 5. Speaker 200:36:50We had a rate change for that, which we believe reflects the increased loss content that comes with that. So it will show up as a rate filing, it will come through as a larger rate per exposure, but we believe we've priced it to match the increased underlying loss exposure. So, it effectively goes with the same disclosure I just gave you. The increased loss inflation will get matched by an increased rate underneath that, but that's the result of not overall loss inflation, but a limits change in the state that has the same bottom line effect, and we believe we priced it to have no bottom line effect. Speaker 600:37:29Got it. And that applies to commercial as well? Speaker 200:37:33Commercial, largely the same. We deal with rate filings there. There's some ability sometimes to adjust at individual risk levels on some of the larger exposures. And yes, it's very similar. You can see that there's very attractive underlying combined ratios in commercial vehicle. Speaker 200:37:52We give you guidance on our long term targets and long term expectations for the specialty P and C combined because they have similar long term expectations from those combined ratio perspectives, and we'll operate them similarly. We'll try to keep them in that 93%, 94%, 95% range and optimize the growth trade. There's no particular reason to become more competitive. It's not going to drive growth. There's no benefit to long term shareholder value to forego growth, just for a short term improvement of margin. Speaker 600:38:31I'm sorry, Brad. Excellent. Speaker 300:38:35Andrew, just as a courtesy to round out the year for you in your intermodeling, the expectation around rates in the Q4 is about 2 to 3 points. Speaker 100:38:44Awesome. Hope you have a great evening. Thank you. Operator00:38:50Thank you. There are no further questions at this time. I will now hand the call back to Mr. Joe Locker for any closing remarks. Speaker 200:38:57Thank you, operator, and thank you to everybody for joining the call today. We very much appreciate it. We're pleased to again spend the overwhelming majority of time talking about profitable growth in the organization, return of capital either through paying down debt or buying back shares and overall financial strength that we feel will let us capitalize on the competitive advantages of the franchise. So thanks for your time and look forward to talking to you next quarter. Everybody have a happy Halloween. Operator00:39:28Thank you. And this concludes today's call. Thank you for participating. You may all disconnect.Read morePowered by