Norwegian Cruise Line Q3 2024 Earnings Call Transcript

Quartr
Provided by Quartr
October 31, 2024

There are 11 speakers on the call.

Operator

Greetings and welcome to the Norwegian Cruise Line Holdings Third Quarter 20 24 Earnings Conference Call and Webcast. At this time, all participants are in a listen only mode. As a reminder, this conference is being recorded. It's now my pleasure to turn the call over to Sarah Iman, Head of Investor Relations. Please go ahead, Sarah.

Speaker 1

Thank you, and good morning, everyone. Thanks for joining us for our Q3 2024 earnings and business update call. I'm joined today by Harry Sommer, President and CEO of Norwegian Cruise Line Holdings and Mark Kempa, Executive Vice President and CFO. As a reminder, this conference call is being simultaneously webcast on the company's Investor Relations website at www.nclhltd.com/investors. Throughout the call, we will refer to a slide presentation that can be found on our website.

Speaker 1

Both the conference call and presentation will be available for replay for 30 days following today's call. Before we begin, I would like to cover a few items. Our press release with Q3 2024 results was issued this morning and is available on our website. This call includes forward looking statements that involve risks and uncertainties that could cause our actual results to differ materially from such statements. These statements should be considered in conjunction with the cautionary statement contained in our earnings release.

Speaker 1

Our comments may also reference non GAAP financial measures. A reconciliation to the most directly comparable GAAP financial measure and other associated disclosures are contained in our earnings release and presentation. With that, I'd like to turn the call over to Harry. Harry?

Speaker 2

Well, thank you, Sarah, and good morning, everyone. Thank you for joining us today for our Q3 2024 earnings call, and Happy Halloween. I'm extremely pleased with our results as Norwegian Cruise Line Holdings continues to make steady and meaningful progress, driving and leveraging the strong demand environment while delivering exceptional vacation experiences, all while effectively controlling our costs, thanks to the dedicated efforts of our shipboard and shoreside teams. I am delighted to say for the 3rd straight quarter, we have achieved results that surpassed our guidance across all key metrics, which has led to an increase in our full year guidance for a 4th time this year. These results demonstrate how our strategic direction is yielding positive results now and position us well for the future, progressing steadily towards our 2026 financial and sustainability targets.

Speaker 2

As you recall from our Investor Day earlier this year, we unveiled our Charting the Course strategy with a vision to have our guests' vacation better and experience more and which focused on what I refer to as the 4 P's people, product, growth platform and performance. I would like to take the opportunity today to share our progress on several fronts of this strategy. I'll begin my remarks by highlighting our performance pillar through both our strong Q3 results and providing an update of our full year outlook. Next, I'll discuss recent developments in our exciting new build program, part of our growth platform, as well as new initiatives on all 3 of our award winning brands, part of our product pillar. I will also comment on the strong demand we are seeing and how our onboard offerings and service quality continue to drive improved guest satisfaction, while maintaining disciplined cost management, the balancing of return of investment and return on experience that is one of the core tenants of our strategy.

Speaker 2

And last but not least, I'll cover some of the key advancements in our sustainability efforts, which underpins each pillar of our strategy. I'll then turn the call over to Mark, who will provide more detailed commentary on our results and updated guidance. First, I am pleased to report that our strong momentum for the first half of the year, a combination of the continued focus and execution by our teams on our strategic initiative and successful cost efforts coupled with sustained robust demand has continued into the Q3 resulting in exceptional performance. As illustrated on Slide 4, we not only met but exceeded our guidance across all key metrics for a 3rd straight quarter. We achieved the highest quarterly gross revenue and adjusted EBITDA in our company's history and the highest trailing 12 month adjusted operational EBITDA margin since returning to regular operations, improving almost 10 full percentage of points from the Q3 of last year.

Speaker 2

Our adjusted EPS increased 31% to $0.99 well ahead of our guidance of $0.92 despite a $0.06 negative impact from foreign exchange rates. And our higher adjusted EBITDA drove net leverage to end the quarter at 5.58 times, an approximate 1.75% churn improvement over just the last 9 months from year end 2023. Slide 5 lays out the effect of our strong Q3 results on our full year guidance. While Mark will provide more detailed commentary shortly, I would like to highlight a few key points on our full year numbers. We are projecting net yield to increase 9.4% this year, marking 120 basis point improvement from our previous guidance as we carry forward strength from the 3rd quarter and raise our 4th quarter guidance.

Speaker 2

This impressive growth is expected to be a record for the company since going public in 2013 and is truly exceptional. Our adjusted operational EBITDA margin is expected to improve to 35.3%, 4.6 percentage points over 2023 and a significant step towards our goal of approximately 39% in 2026, driven by strong top line growth and our flat adjusted net cruise costs excluding fuel and drydock during the year. We expect our adjusted ROIC to close the year in the double digits, an improvement from 8% in 2023 demonstrating we are well on our path to 12% by 2026. And lastly, we expect our net leverage to further decrease to approximately 5.4 times by year end, a major step towards achieving our 2026 target of mid-four times. Each of these year end metrics demonstrates that we are on track to achieve our 2026 charting the course targets and reinforces our confidence in our strategic direction and ability to execute.

Speaker 3

Turning to Slide 6, which I know you are familiar with. I want to once again highlight how our long term growth platform pillar is set to deliver measured capacity growth and optimize our fleet to drive strong financial returns. Historically, measured capacity growth has driven outsized revenue and adjusted EBITDA growth and we expect this trend to continue with the additions of new vessels to our fleet.

Speaker 2

I'll provide more details on these exciting developments as we turn to Slide 7. At Norwegian, we recently unveiled 1 in 2026 will be the 21st ship in our fleet, Norwegian Luna. This exciting addition will launch a variety of fun and fun voyages, sailing ground ship from Miami starting in April 2026. As a sister ship to Norwegian Aqua, Luna boasts exciting enhancements over previous Prima class ships, including a 10% increase in capacity, luxurious new 3 bedroom duplex Haven suites, a groundbreaking hybrid roller coaster water slide that will debut next year on Norwegian Aqua, new activities and games for our guests and a new revitalized service at the Mandara Spaan Salon and Pulse Fitness Centers. Speaking of Norwegian Aqua, we're making excellent progress towards our launch in early 2025.

Speaker 2

Earlier this month, I visited the Thin Cantieri shipyard in Italy and witnessed firsthand the impressive final touches being applied to the vessel. I'm incredibly excited for our guests to experience this next generation Prima class ship. At Oceana Cruises, we remain committed to delivering the finest cuisine at sea with new experiences on every new build. In this case sorry, in the case of the brand's upcoming Allura, we are introducing the Creperbee, for which Oceania's newly appointed Executive Culinary Directors and Resident Master Chefs of France, Alice Coretti and Eric Burrell have crafted over 20 exquisite recipes. I'm eagerly anticipating our food loving guests' reaction to this new exciting culinary experience when Allura debuts next year.

Speaker 2

And of course, I'll be first in line. Finally, Regent 7 Sea Cruises recently celebrated the steel cutting for its latest ultra luxury chef, 7 Seas Prestige. At 77,000 tons and accommodating only 850 guests, this vessel will offer our guests unrivaled space at sea with one of the highest guest to space ratios in the industry. The ship will introduce exciting innovations, including a reimagined palatial region suite, a new set of Duplex suites and other accommodation categories, fresh dining experiences and numerous other incredible offerings that will allow our guests to experience luxury transcended. Moving to Slide 8, we have enhanced our offering and partnership building on our bold aspiration for our guests to vacation better and experience more.

Speaker 2

Norwegian launched its new brand positioning, Experience More at Sea, which underscores NCL's commitment to provide guests with more variety, more to see, more to do, more to enjoy and more value through elevated offerings providing more of what they love while vacationing. The More at Sea offering is an evolution and expansion of the previous free at sea package now with an enhanced beverage package, additional nights at specialty dining venues and StarLink high speed Internet. In addition to its new positioning, Norwegian also unveiled its latest partnership as the official cruise line of the National Hockey League. This milestone marks NCL's first partnership with the Professional Sports League and the NHL's first partnership with the cruise line. This multiyear partnership provides a fantastic platform for the brand to connect and engage with hockey fans everywhere and show them how they can experience more at sea with NCL.

Speaker 2

Oceana meanwhile unveiled its new brand value promise and offering Your World Included, which features an updated selection of always included amenities for our guests. As part of the new brand promise, guests will now have a generous suite of amenities included in the fair, including gourmet specialty restaurants, in suite dining, prepaid gratuities, gourmet coffees and teas, laundry services and unlimited StarLink Wi Fi among others. These enhancements have helped drive increased demand and I'll now discuss our booking trends on Slide 9. Since our last quarterly update in July, the cruise consumer has continued to show strength. This resilience has allowed us to take advantage of the strong demand we experienced in the Q3.

Speaker 2

Net yield grew 9% year over year and outperformed guidance by an amazing 2 60 basis points. This impressive performance was largely due to strength in pricing and demand across all geographies, but particularly in Alaska and Canada, New England voyages. We also saw strong onboard revenue across the board, particularly in shore excursions and communications, the latter boosted by StarLink, which is already live on 30 of the 32 ships in our fleet and will be rolled out to the entire fleet by year end. In another sign of consumer health and confidence, pre booked onboard revenue continues to improve, up mid single digits from the previous year and nearly doubling from 2019 levels. Looking ahead, we are at the upper end of our optimal range on a forward 12 month booked basis, and we continue to see strong demand for all brands and deployment with pricing and load for 2025 in line or above this year's levels for all 4 quarters and full year.

Speaker 2

Turning to Slide 10, we see the strength of our demand reflected in our advanced ticket sales, which increased 6% compared to the previous year outpacing capacity growth. This achievement was driven by robust pricing, a dynamic deployment mix, increased presale packages and capacity growth. Moving to slide 11, I will now dive into some of our advancements in sustainability, which underpins our strategy. We are committed to being responsible stewards of our environment while creating long term value for all of our stakeholders and I'm proud to share some key highlights of our progress. This quarter, we received some significant recognition for our sustainability efforts.

Speaker 2

MSCI gave us a rating of A within the hotel and travel industry for the 2nd year in a row. This recognition reflects our ongoing efforts to integrate environmental, social and governance factors into our business practices. It's a testament to our dedication to transparency and responsible business practices. Additionally, at the ESG Shipping Award this year, we were the top ranked company in the ESG leadership category and the only cruise line to even make the list. This accolade recognizes our outstanding achievements and innovative initiatives within the global maritime industry.

Speaker 2

It reinforces our position as a leader in sustainable cruising and motivates us to continue pushing boundaries in

Speaker 3

this

Speaker 2

area. Operationally, we also made significant strides in our alternative fuel initiatives. 41% of our fleet has now been tested with the biodiesel blend surpassing our 2024 goal. This achievement underscores our commitment to reducing our carbon footprint and exploring innovative solutions for cleaner operations. Finally, strengthening our communities is a key pillar of our global sale and sustain program and we are committed to supporting organizations that benefit communities at large.

Speaker 2

During the Q3, Oceana successfully launched the Relay for Life at Sea program on Oceana's Insignia and Vista. This initiative focuses on the wellness of our guests and crew by raising awareness through an onboard walk and encouraging donations to the American Cancer Society. We're excited to roll out this program to the remainder of the Oceana fleet later this year, further amplifying its positive impact. Additionally, in the wake of the destruction caused by both hurricanes Milton and Helene, we contributed $80,000 to the American Red Cross to help those in affected communities. In addition to the $30,000 previously donated to the Red Cross to support Hurricane Helene relief efforts, we are matching up to 50,000 more in public donations towards Hurricane Milton relief efforts.

Speaker 2

These achievements demonstrate our fulsome and holistic approach to sustainability, encompassing environmental stewardship, social responsibility and strong governance. As we continue charting the course towards a more sustainable future, we were made committed to innovation, transparency and creating positive change in the communities we touch. With that, I'll hand the call over to Mark to go over financial results in more detail. Mark? Thank you, Harry, and good morning, everyone.

Speaker 2

My commentary today will focus on our Q3 2024 financial results, our increased full year 2024 guidance and our increasingly solid financial position. Unless otherwise noted, my commentary on 2024 net yield and adjusted net cruise cost excluding fuel per capacity day metrics are on a constant currency basis and comparisons are to the same period in 2023. Let's begin with our Q3 results, which are highlighted on Slide 12. Starting with the top line, results were very strong with net yield increasing 9%, exceeding our guidance of 6.4% by 2 60 basis points. Several factors contributed to the strong top line growth in the quarter.

Speaker 2

First, exceptionally solid demand and pricing across our deployment, particularly for Alaska and Canada, New England sailings across all three brands. 2nd, we experienced stronger than anticipated onboard revenue across the board, particularly in shore excursions and communications. The benefit of this higher pricing and onboard spend is compounded by the 3rd quarter's seasonally high occupancy resulting in outsized growth in the top line and adjusted EBITDA. Moving to costs, adjusted net cruise cost ex fuel per capacity day came in $1 below our guidance of 1.55 dollars This is primarily due to timing of certain expenses that will now shift into the 4th quarter. This resulted in record breaking adjusted EBITDA for a quarter coming in at 931,000,000 and surpassing our guidance of $870,000,000 by over $60,000,000 while increasing year over year by approximately 24%.

Speaker 2

As a result, adjusted EPS was $0.99 exceeding guidance of $0.92 in the quarter and increasing 31% compared to the Q3 of 2023 despite a $0.06 negative impact from FX in the quarter. We have seen strong results through the 1st 9 months of the year and along with improved expectations for the Q4, we are increasing guidance for the full year, which I will discuss on Slide 13. Looking first at net yields, in the 4th quarter we are expecting growth of 6.9%, which is approximately 190 basis points better than our implied guidance last quarter. We are increasing guidance based on several factors. Strong demand and pricing in the Caribbean where we have 30% of our capacity in the quarter and continued strong onboard revenue trends with healthy pre booking for onboard amenities.

Speaker 2

These are very strong results considering the impressive 8% net yield growth we achieved in Q4 of 2023 and the headwinds from the rerouted Middle East sailings in 2024, which comprised approximately 10% of our deployment in the 4th quarter and was disproportionately weighted to our higher yielding brands. Moving to 4th quarter costs, we anticipate adjusted net cruise cost ex fuel per capacity today to increase by 2.7 percent to $1.55 from $1.51 in the same period of last year and $1 above our previously implied guidance. This slight increase is mainly due to the timing of certain costs from the 3rd to the 4th quarter, which I mentioned earlier. Excluding the $6 impact of dry docks in the quarter, our unit costs ex fuel will be down approximately 1% year over year. Reflecting these positive trends, 4th quarter adjusted EBITDA guidance is increasing to approximately 445,000,000 dollars These results are driving our adjusted net income to approximately $40,000,000 and a return to positive adjusted EPS in the Q4, which we expect to be approximately $0.09 considering a share count of 445,000,000 resulting in a positive adjusted EPS in all 4 quarters of the year.

Speaker 2

I want to remind you that at these net income levels, we expect that none of our exchangeable notes are dilutive in the Q4 and there is no related interest expense add back. Looking at full year net yield, we are carrying forward the Q3 beat and are increasing expectations for the Q4 and now expect the full year net yield to grow to 9.4%, which is 120 basis points better than our previous guidance and represents a record for the company. For adjusted net cruise cost ex fuel and excluding the impact of our dry docks, our guidance remains unchanged and is expected to remain flat year over year despite the impact of inflation and increased variable compensation due to the strong performance of the business. As a result of the hard work and dedication of the entire organization, we continue to pace ahead of our target to deliver $100,000,000 in savings in 2024. On adjusted EBITDA, full year guidance is increasing to approximately $2,425,000,000 and we have increased full year adjusted EPS guidance to approximately $1.65 which is a 136% increase over 2023 and marks significant progress toward our 2026 charting the course target of approximately $2.45 Slide 14 demonstrates how the hard work put in by our teams across the organization has resulted in significant improvements from our initial guidance to our current expected results for the year.

Speaker 2

Our full year net yield growth expectation has increased 400 basis points from 5.4% to approximately 9.4%. We have maintained our cost guidance for the full year, which is expected to be flat year over year, excluding the impact of dry docks. As a result, our adjusted EBITDA guidance has increased 225,000,000 dollars to approximately $2,425,000,000 and our adjusted EPS is increasing $0.42 to approximately 1.65 dollars This performance stems from our ability to capitalize on strong demand while executing on our cost and efficiency initiatives. As Harry previously mentioned, 2024 is shaping up to be an extraordinary year, surpassing our optimistic expectations with record net yield growth. Looking to next year, based on current booking trends in our booked position, we continue to expect our full year 2025 net yield will grow consistent with our algorithm discussed at our Investor Day.

Speaker 2

Now a couple of notes for modeling net yield in the Q1 of 2025. First, while we have a similar number of total drydock days as the Q1 in 2024, due to the mix of vessels and the number of lower yielding repositioning days, the number of capacity days related to this is 50% higher year over year. 2nd, as you recall, we had a very strong net yield growth of 16% in the Q1 of 2024, providing for a challenging comp in the quarter. The result of these two factors is that we expect Q1 2025 net yield growth to come in lower than the full year average. Looking at Slide 15, I want to dive a bit deeper into our margin enhancement initiatives.

Speaker 2

As outlined during Investor Day, a cornerstone of our strategy is to boost margins and reduce costs across the organization while enhancing or maintaining the guest experience and product delivery. Our results speak for themselves and we expect to continue executing on this algorithm as we close out 2024. We have been able to maintain our cost guidance throughout the year and we continue to expect that adjusted net cruise cost ex fuel per capacity day will essentially be flat year over year fully offsetting inflation as well as increased variable compensation due to strong performance in the year. Our margin enhancement initiatives continue to yield significant results across the organization. As previously mentioned, we are pacing ahead of our target to reach $100,000,000 of savings in 2024 and we remain confident in our ability to achieve our $300,000,000 of savings, which includes certain fuel initiatives through 2026.

Speaker 2

As we look ahead to 2025, building on our strong performance in 2024, we remain committed to maintaining our unit costs below the rate of inflation, which supports our stated 2026 targets. Moving on to Slide 16, we can see how these cost savings initiatives have positively benefited our margins. Last 12 months adjusted operational EBITDA margin for the 3rd quarter improved approximately 900 basis points to 34.5 percent and we now expect the full year to come in at approximately 35.3%. This continued progress sets us up well for our 2026 target and returning to margins of around 39%. Moving to Slide 17, I'd like to highlight the composition of our debt portfolio and some key developments in the quarter.

Speaker 2

While our leverage is still higher than we prefer, it is crucial to note that 55% of our debt consists of public debt with the remaining 45% in the form of Export Credit Agency or ECA financing, which is the primary source of financing for our ship orders. ECAs essentially provide a guarantee by sovereign governments such as Italy of the loans we obtain in connection with these ship orders, resulting in financing rates that are much more favorable than that of which would be secured in the capital markets. Looking ahead, we anticipate a gradual shift to a higher proportion of ECA financing as new ships come online and our remaining expected debt matures and or is repaid. Additionally, we aim to further de risk our balance sheet as we look at liability management opportunities going forward. We believe our strategic approach will optimize our capital structure and debt profile and continue to reduce our cost of capital over time.

Speaker 2

This quarter, we refinanced $315,000,000 of notes due December 2024 with 6.25 unsecured notes due 2,030 with the remaining balance of $215,000,000 to be paid at maturity. On Slide 18, you can see our upcoming maturities. After we pay down the remaining balance of the $250,000,000 of the 2024 notes in December, we have 2 components of debt to address on the horizon. First, our 2025 exchangeable notes, which we plan to settle in shares and second, our $1,400,000,000 5.8 notes due 2026, which will become current in the Q1 of 2025. Additionally, we have $600,000,000 of 8 3 eighths notes, which will become callable in early 2025 that we are evaluating as the rate environment continues to improve.

Speaker 2

Turning to leverage on Slide 19, we have continued to make progress on our net leverage, which ended the quarter at 5.58 times, a 1.75 times reduction from 2023 year end. Moving leverage into the 5 is another important step and we continue to reducing we continue to expect reducing leverage for the remainder of 2024 ending the year at around 5.4 times, an important milestone in our path to achieving our 2026 target of mid-4s. With that, I'll turn it back to Harry for closing comments. Well, thank you, Mark. I want to close by reminding everyone of the Alistix strategy and ambitious targets that we laid out at our Investor Day, which are summarized on Slide 20.

Speaker 2

We are on track to end 2024 on an exceptionally strong note, marking our best year as a company since we returned to operations and an all time record adjusted net yield growth and record adjusted EBITDA. With this performance and our high visibility into future sales, we remain confident in our strategy. Looking into next year, we will continue to drive towards our Investor Day guidance of low to mid single digit net yield growth and subinflationary unit cost increases, positioning us well to achieve our ambitious 2026 charting the course targets. I want to express my deepest gratitude to our dedicated teams both shoreside and shipboard. Their unwavering commitment and hard work have been instrumental to our success.

Speaker 2

As we look to the future, I'm filled with optimism about the opportunities that lie ahead for Norwegian Cruise Line Holdings. With that, I'll hand the call back to the operator to begin the question and answer portion of the call.

Operator

Thank you. And I'll be conducting a question and answer session. Our first question is coming from James Hardiman from Citi. Your line is now live.

Speaker 4

Hey, good morning. And thanks for taking my questions and congrats on a really strong quarter here, particularly on the pricing front, which is where I really want to focus my question. So if I'm doing the math right here, per diems were, call it, 5% in the second quarter. That accelerated to 7% in the 3rd quarter, which is obviously exceptional. The 4th quarter guidance, if I'm doing the math right, gets us back to that call it 5% range, which is really good considering, Mark, just not long ago, we were having the conversation as to whether or not we would even be positive in the Q4.

Speaker 4

But maybe walk us through some of the non comparable headwinds and tailwinds over the last couple of quarters. I'm just really trying to figure out on an apples to apples basis, are per diems accelerating, decelerating, staying consistently strong? How do I think through that?

Speaker 2

Well, good morning, James. And by the way, nice report that you issued a couple of weeks ago. So listen, I think as we look through to the Q4 in pricing, I think you nailed it. When we were talking about this 2, 3 quarters ago, I think implied pricing was somewhere in the zone of flat to down 1%. But there's a couple of important things to remind ourselves of that we're challenging or that we're going against.

Speaker 2

Recall, Q4 of 2023, we did have pricing of 14%. So number 1, we are rolling over a strong comp and that translated to a yield of 8%. But we've also been able to continue to see strength in both our near term and Caribbean deployments. So we've continued to build upon that. And then I think what we also need to recall is that as a result of the Mideast disruptions late last year, we had an outsized proportion of our capacity that was originally scheduled for the Middle East in Q4, which represented about 10% of our overall capacity and was disproportionately weighted to our higher ending brands.

Speaker 2

So given the fact that we're now showing pricing of around 5%, yield of almost 7%. I think this we feel this is a great improvement and certainly somewhere where we can continue to build upon.

Speaker 4

Got it. Thank you. And then I wanted to talk a little bit about the Analyst Day guidance and in particular that the delta between yields and costs, which I found to be a pretty helpful sort of rubric. As of the Analyst Day, for this year that delta was maybe 4%, not even. It now stands at 6%, right?

Speaker 4

If you're going to grow yields 9.5% and cost 3.5%, call it, you're looking at a 6% delta. I guess as we roll that forward to next year, does that make it more difficult to see significant deltas? And in particular, your 2.5 point, it seems increasingly likely that you're going to do that over the 3 year period, but is that even possible as we think about 2025? Basically trying to figure out if there's been some pull forward of that because ultimately if you maintain that delta, I think you're going to comfortably exceed that $245,000,000 earnings target for $26,000,000

Speaker 2

So, sure, James. This is Harry. I'll take that one. I think the rubric was, as you mentioned, just a way to easily see through how we can get to 2026. But what we're focused on is the actual 2026 numbers, the operational EBITDA margin approaching 39%, EPS at 2.45 percent mid forward leverage and a record ROIC in the neighborhood of 12%.

Speaker 2

And I think seeing the performance this year and it's been 6 months since we introduced these targets, so we obviously now have better visibility to 2025 as well, just allows us to be more optimistic and more certain about our ability to obtain the numbers. So I focus a little bit less on any specific rubric and more on the four numbers that we've given out there. We are fully committed and optimistic about obtaining these numbers in 2026. And James, I'll add to that. One of the cornerstones of that is and we've reiterated today is that we intend to deliver subinflationary unit cost growth.

Speaker 2

And as we've talked about in the past, we have a $300,000,000 plus program in place. We are on pace with that. In fact, we continue to be ahead of our pace with that. So we increasingly feel more and more confidence around that. So we're lining up the pieces, but as Harry said, we're focused on those 4 key metrics at the end of 2026.

Speaker 4

Got it. Really helpful. Thanks, Mark. Thanks, Harry.

Operator

Thank you. Next question today is coming from Brandt Montour from Barclays. Your line is now live.

Speaker 5

Good morning, everybody. Thanks for taking my question. So, the first question is on bookings color. You guys gave some color and it was well appreciated. Maybe we could go one layer deeper and talk about 25 booking strength.

Speaker 5

And maybe you can talk about that through the lens of the different brands, the different geographies, the quarters? I know you said you're up in all 4, but any quarter standing out? And then you sort of demographics in your database, though I think that would probably correlate with your brands. But any extra color would be helpful.

Speaker 2

Yes. So thanks, Fran, for the question. This is Harry again. I'll tell you, we've really fine tuned our revenue management tools. So we managed to a booking curve, we managed to maximize yield.

Speaker 2

And I can't say that we see any discernible pattern across the brands or across geographies or across for that matter the sourcing of guests that stand out for the positive or negative. Broadly based, everything is progressing exactly as we'd like it to be. Clearly, we continue to see this robust close in demand, which allows us to sort of reconsider our booking curves over time because obviously we want to take advantage of it. We said before, we don't focus on record book position. We focus on record yield.

Speaker 2

I think the quote I made in last year's call is like, I can't take book position to the bank. I can only take book yield to the bank. And that's 100% of our focus. So get back to your question, we see good, solid, in line with our expectation bookings both on the load and pricing factor for 2025, in line with the overall commentary we've gave in setting our charting the course targets of moderate capacity growth, moderate yield growth, some inflationary cost growth as Mark mentioned with the goal of continuing to improve our margins, drive strong cash flows and delever our balance sheet.

Speaker 5

Okay. That's great. Thank you for that, Harry. And then the second question is on the booking curve. You guys said that you're in the upper end of the optimal part of your curve.

Speaker 5

I'm just curious if that optimal curve is that optimal point has evolved over time pre COVID versus post COVID and if you've had to recalibrate that downward at all just because you didn't want to leave money on the table of the strength of the demand you're seeing and sort of again an upward pricing environment in travel. Any extra color on sort of how you're managing that and what optimal means?

Speaker 2

Sure. So, I think I covered part of it in my last comments, but let me reiterate or react to I think both the sub points. I think overall coming out of COVID, clearly there was some uncertainty and we were looking to push the booking curve a little further in advance in order to take risk off the table. We didn't know what we didn't know. Clearly, we have now seen a few quarters in a row of close of robust close in demand, which is a little different from what we saw last year where the close in demand certainly wasn't as good as we were hoping for, which has allowed us to be for the last few quarters as opposed to last year, where it's a little bit more challenging.

Speaker 2

So that being said, 100%, our booking curve thoughts evolve over time. But I also want to stress, Brandt, that booking curve, it's not one static number. It varies by itinerary, it varies by brand. I mean, you know this, but I say it for the record. And we have teams that look at this all day every day and take into account the latest information to set it.

Speaker 2

So the short answer to your question is, yes, we are further booked ahead than we were pre COVID, but we don't think we need to have records. We don't think we need to continue to push the booking curve further, especially in line with this robust close in demand that we've been seeing the last few quarters.

Operator

Next question today is coming from Steve Wieczynski from Stifel. Your line is now live.

Speaker 6

Hey guys, good morning. So I want to ask a bigger picture question if I can to start here. And if we think about cruise yields historically, they've grown call it in that low single digit range. Based

Speaker 3

on some

Speaker 6

of the changes that you guys have talked about and that could be cabin design, shorter itineraries, enhanced revenue management skill, all that kind of stuff. Is it fair to think that there's a good chance you guys and probably the industry as well could start to see yield growth well in advance of that low single digit historical rate?

Speaker 2

So clearly, Steve, it is our goal to grow yields as fast as we can. But I think the algorithm that we've discussed many times of low to mid single yield growth with low inflationary cost growth, etcetera, is what we're sticking to the time being. Obviously, we do everything in our power, Steve, to have yield growth as much as possible. But I think what we're prepared to look based on what we see, based on our crystal ball, for lack of a better term, is continue with that same outgrowth that we've been talking about for a while now. 2024 was a little bit of an unusual year in a positive way and we're thrilled for it and we're thrilled with our results.

Speaker 2

But I think longer term, that's what we stick with, low to moderate capacity growth, low to mid single digit yield growth, low inflationary cost growth.

Speaker 6

Okay. Got you. And then second question is going to go to the cost side of the equation. And Mark, obviously, you've kind of talked about that 300,000,000 dollars in cost savings between now and in 2026. And in your prepared remarks, you noted you're going to exceed kind of that third goal of $100,000,000 so far this year.

Speaker 6

So as you kind of sit there and kind of continue to go through your cost structure, based on what you have based on what you guys have identified already, I'm going to ask this in a way you might give me an answer, but is it fair to think when it's all said and done that $300,000,000 might end up being low or conservative?

Speaker 2

Yes. Good morning, Steve. So I certainly wouldn't want to get that far ahead of ourselves in terms of being lower conservative. What I will tell you is we have done a very good job at identifying the goals that we have set out. And further, what we've said is this is not a one time exercise.

Speaker 2

This is a multi year journey. So we are focused on looking at every process in the business from end to end, not just looking for any low hanging fruit, all while protecting the guest experience and the product delivery. So look, we're 6, what are we, 6, 7 months into our stated goals and targets. We're feeling increasingly confident on our path toward that. And hopefully, early sometime next year, we can give further progress on where we stand if it's large or conservative, but we're feeling good with where we are today.

Speaker 6

Okay. Got you. Thanks guys. Appreciate it.

Operator

Thank you. Next question today is coming from Matthew Boss from JPMorgan. Your line is now live.

Speaker 7

Thanks and congrats on a great quarter.

Speaker 2

Thank you, Matthew.

Speaker 7

So Harry, maybe could you elaborate on the strong momentum that you cited? Any notable outliers by brand or region? And any signs at all of softening as you look into 2025?

Speaker 2

Matthew, I think I commented a little earlier on this, so I'll keep my comments on this short. Really, it's across the board. We're happy with all three of our brands. We're happy with all geographies. We're happy with all geographies.

Speaker 2

We're happy with all guest sourcing markets. It's hard to see any cracks. I don't want to get ahead of our skis. As I mentioned before, we're focused on this lowtomidsingledigit yield growth. So my commentary is reflective of those numbers.

Speaker 2

I don't want to be irrationally exuberant, if you will, about 2025, but we are absolutely happy with what we're seeing today.

Speaker 7

Great. And then Mark, maybe just to circle back to your 2 50 basis point yield to cost target spread. Maybe how best to think about the linearity of cost next year if yields were to come in above your initial plan?

Speaker 2

Yes. Good morning, Matt. So I think we've always said, generally speaking, when we think about our $300,000,000 plan, generally, we laid it out as roughly about $100,000,000 per year, right? That may vary up or down marginally. But I think something that's important to note and we've probably been pretty public about saying this is that, if we're able to exceed our that low to mid single digit yield growth in a year, that does not necessarily translate that we are going to go and spend more money.

Speaker 2

We are focusing on rightsizing and leveraging the scale of this business and part of that includes rightsizing our unit cost base. So we're focused on that, but that does not have any direct correlation in terms of outperformance on yield. I mean, it's really that point that Mark makes is really important. These are independent factors. We're targeting the low to mid single digit yield growth.

Speaker 2

We're targeting below inflationary cost growth. If yield is better or worse, seeing how the year shapes up, we will continue to target below inflationary cost growth. And we've seen a culture change in the company towards this balance of return on investment and return on experience, which we talked about at Investor Day. We are super focused and passionate on delivering a great experience, but on things that guests truly care about and things that generate positive ROI for the company.

Speaker 7

Great color. Best of luck.

Speaker 2

Thank you.

Operator

Thank you. Next question is coming from Connor Cunningham from Melius Research. Your line is now live.

Speaker 8

Hi, everyone. Thank you. I'm going to ask the yield question a different way maybe. So, when you say low to moderate yield growth, does that should that be viewed as kind of your core pricing outcome? The reason why I ask is that every cruise line has talked about how they've left money on the table.

Speaker 8

So I'm just the question here is just more around like what's the swing opportunity as you get better at yield managing now that you have bookings back to historical levels? Thank you.

Speaker 2

So I think there were like 2 or 3 sub questions there. So I'm going to try to do my best to remember them and answer them. Yes, I think most of the yield change that you're going to see in 2025 going to be on pricing. I don't expect any material change in occupancy. Of course, we're not giving 2025 guidance yet.

Speaker 2

But I think, essentially, we are fully sold on a CASM basis. So I don't see that swinging much or if it does swing, it's based on the number of children that we take primarily on the NCL brand, which doesn't meaningfully contribute to revenue from a big picture perspective. The second part of your question, someone remind me was swing opportunities to get better revenue management. Listen, everything is how do I say this? There's no evolution or changes to our revenue management that's coming up.

Speaker 2

We just do our best day in and day out to get slightly better at what we do, which is part of what builds to our stated algorithm of low to mid single digit yield build, keeping in mind that we do continue to increase the capacity of the company by between 4% to 6% a year as new ships come online. So, I don't see huge opportunities here. Obviously, every day we work and our goal is to maximize yield. I think there's another component, which is onboard revenue, which doesn't get talked much about because revenue management is primarily a tool that talks the ticket price. But we are trying or I should say, we're in the opening phases of doing better revenue management on our onboard product as well.

Speaker 2

And I think some of the close in strength that you're seeing in Q3 and Q4, look, it's very hard to parse it through the financial statements because of the way we bundle our product. But some of the strength that we're seeing in Q3 and Q4 is also not only, but it's also around our better revenue management, so to speak, on the onboard revenue, providing guests more opportunities, better marketing, better experiences to purchase onboard, which is generating revenue for us as well. More presales. Thank you, Mark.

Speaker 8

That actually dovetails into my follow-up question. What percentage of your customers today are doing pre board pre booked onboard spend? And then what's the Yes,

Speaker 2

Connor, I know you nearly all of them buy something in front of the cruise, if you will. I mean, if you think about the robust things that we offer between drinks packages, dining packages, spa, shore tours, and the list goes on and on. I think those are mostly the big ones. Nearly every customer buys something before they get on the ship.

Operator

Okay. Thank you. Thank you. Next question is coming from Vince Ciepiel from Cleveland Research Company. Your line is now live.

Speaker 5

Thanks. As you look out over the next 12 months, 24 months as part of your long term plan, how are you thinking about the trend line in occupancy? I know you, I think, are a couple of points shy of where it was historically and some of that might be mix. But as you're adding new Norwegian hardware in 'twenty five and 'twenty six, do you expect occupancy to be a tailwind to yield growth in the next couple of years?

Speaker 2

I think I commented a little bit about occupancy in an earlier question. Our ships are essentially full from a cabin perspective. So, the changes that we may see in occupancy either positive or negative would be mostly around 3rd and 4th in the cabin, primarily children on the NCL brand, which don't really generate much revenue for us. So, I don't see occupancy being a tailwind or headwind from that perspective going forward. I expect it to remain relatively stable given our deployment at least through 2025 where our deployment doesn't shift.

Speaker 2

Remember, we have talked about a slightly larger reliance on the Caribbean going forward, but we won't really see that until late 'twenty five, but primarily through the 'twenty six results, somewhat based on the new PO that we're building at Great Stirrup K, which will allow us to double the number of passengers we bring there in 2026 compared to more recent years. But I don't really see much happening on occupancy in 2025.

Speaker 5

Great. Thanks. And then another on costs. I think you called out 1Q having some headwinds on drydock and repositioning days, which I think also maybe hinders yield a bit. But when you think about the full year impact on costs of drydocks this year, I believe it's about 3 points.

Speaker 5

When you look into next year, is dry dock headwind, neutral, a tailwind to cost growth? Is this the new kind of baseline to utilize in years ahead?

Speaker 2

Yes. Good morning, Vince. Yes. So you're absolutely right. On an annual basis, our dry docks year over year are relatively the same.

Speaker 2

So this is generally our consistent run rate post COVID. Why we called out Q1 is because there is some timing issues within the year, where even though we only have 6 more dry dock days than we did in the prior year, it actually represents 50% more capacity days. So that's not necessarily a call out in terms of cost. It's more of the impact that it will have on our overall comps and the yields for the Q1. But again, that evens itself out over the course of the year.

Speaker 2

And that was why we

Speaker 3

had called

Operator

that out in our

Speaker 3

prepared remarks. Thank you. Thank you. Next question

Operator

today is coming from Robin Farley from UBS. Your line is now live.

Speaker 9

Great. Thank you. Just wanted to go back and clarify. Harry, when you were talking about the long term goals that your focus is really on the number in 2026. Were you kind of suggesting that not every year would necessarily have the deal growth be 2.5 points higher than expense growth.

Speaker 9

So in other words, this year was a lot better than that piece of the algorithm. So next year could be less than the 2.5 points like with that what you're sort of communicating when you said your focus is on the absolute number in 2026 even if not every year looks the same to get there. Is that how we should interpret that comment?

Speaker 2

I think Robin that that's broadly correct. To be clear, we're not providing guidance for 2025 today, so I'm not going to comment on a specific number. But we're focused on these long term targets for 20 26, not on a specific spread in 2025 or 20 26 individually. Of course, we don't expect the results to vary that much in these 2 year periods based on the visibility we have today.

Speaker 9

Okay, great. Thank you. And then just also thinking about 2025 and you've mentioned expenses growing kind of sub inflation. What do you broadly think of as inflation sort of today when you refer to that? Thanks.

Speaker 2

Yes. Hi, Robin. So broadly speaking, when we look out, inflation obviously is a bit volatile. But something to keep in mind, it's not just U. S.

Speaker 2

Inflation, we're a worldwide operator. So we look at global inflation. So we generally are thinking somewhere around the 3% zone based on what we see today. Now, obviously, that may change up or down as we go through time. But generally speaking, that's typically what we would associate as part of our longer term plan.

Speaker 2

So thank you, Robin. And Kevin, I think we have time for one more question.

Operator

Certainly. Our final question today is coming from Patrick Scholes from Truist Securities. Your line is now live.

Speaker 3

Great. Thank you. Perry, you mentioned just very briefly during this call about what's happening in the Great Stirrup Day. Can you give us just a little more color where you stand with progress? Any further thoughts on specific timing?

Speaker 3

And anything you can share above and beyond what may be next after the peer? Thank you.

Speaker 2

Sure. Happy to give you the color on progress and status. So we announced that we were putting the new peer there earlier this year. I did personally a great Serv K a few times to see how things are going. And we feel really comfortable that we will remain on schedule to open the pier in sometime in Q4.

Speaker 2

The team is really focused in doing an incredible job of building it. We're really happy get that tier in because as I mentioned earlier in the call, we believe it will allow us to utilize the island more specifically in the winter when it's a little bit more wavy in that region and plan to double the guests that visit that island starting in 'twenty six compared to where we are today, which generate higher guest satisfaction, higher revenue, higher repeat rates, becomes a virtuous cycle, so to speak, from that perspective. Listen, past that, we think the island is great. We have a great private beach. We have the great I forget what it's called.

Speaker 2

I should be interested. Silver Cove. Silver Cove, thank you, which is a great private human like experience on the island as well, ziplines, jet skis, lots of interesting things for people to do. But I'll tell you, like with every asset in our portfolio, we are constantly reviewing this balance of ROI and ROX to see what we can do to get guests a better experience that will drive ROI. I have nothing to announce today, but we continue that analysis and that view towards the future.

Speaker 3

Great. Thank you.

Speaker 2

Okay. I think since your question was short, James, Kevin, excuse me, we'll have time for one more question.

Operator

Certainly. Our next question is coming from Ben Chaikin from Mizuho Securities. Your line is now live.

Speaker 10

Thanks. Just one quick one. At the Investor Day, you flushed out a number of examples on the cost side. Would love any update here if there's anything to share and then specific areas in 'twenty five that you see as opportunities? Thanks.

Speaker 2

Yes. Good morning, Ben. So look, it's very consistent with what we called out there. It's around looking at all of how we deliver our product from start to finish, again, on the basis of we do not want to impact the product delivery or the guest experience. So we are looking at every facet of the business.

Speaker 2

And more importantly, we're focused on things that the guests either don't value or that are invisible to the guests so that we can ultimately provide more value to the guests. So nothing significant in terms of the overall categories to share, just other than we are looking at everything, whether it's on our ship side operations or at our shore side operations in a very methodical and disciplined manner.

Speaker 10

And then if I can squeeze one just very quick one in. I know you gave us the year over year impact from dry docks, 2024 versus 23, but any chance you can just high level give us some color on the distribution of dry docks in the year on an absolute basis, meaning 1H versus 2H?

Speaker 2

Yes. I think, Ben, we can probably follow-up with that post call. We can certainly give you some color on that.

Speaker 7

Thanks.

Speaker 2

So once again, I want to thank everyone for joining us today. We were very pleased with our report and hopefully you were as well. We'll be around today to answer any questions you may have. Thank you all. Happy Halloween, happy to Wally and have a wonderful day.

Speaker 2

Bye everyone.

Operator

Thank you. That does conclude today's teleconference and webcast. You may disconnect your line at this time and have a wonderful day. We thank you for your participation today.

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Earnings Conference Call
Norwegian Cruise Line Q3 2024
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