LON:XPS XPS Pensions Group H1 2025 Earnings Report GBX 380.29 +1.29 (+0.34%) As of 04/25/2025 12:08 PM Eastern Earnings HistoryForecast XPS Pensions Group EPS ResultsActual EPSGBX 9.40Consensus EPS N/ABeat/MissN/AOne Year Ago EPSN/AXPS Pensions Group Revenue ResultsActual RevenueN/AExpected RevenueN/ABeat/MissN/AYoY Revenue GrowthN/AXPS Pensions Group Announcement DetailsQuarterH1 2025Date11/21/2024TimeBefore Market OpensConference Call DateThursday, November 21, 2024Conference Call Time4:30AM ETConference Call ResourcesConference Call AudioConference Call TranscriptSlide DeckInterim ReportEarnings HistoryCompany ProfileSlide DeckFull Screen Slide DeckPowered by XPS Pensions Group H1 2025 Earnings Call TranscriptProvided by QuartrNovember 21, 2024 ShareLink copied to clipboard.There are 13 speakers on the call. Operator00:00:00Good day, ladies and gentlemen and welcome to XPS Pensions Group Plc Interim Results Presentation. At this time, all participants are in listen only mode. Following the presentation, we will conduct a Q and A session. If you wish to ask a question, we ask that you please use the raise hand function at the bottom of your screen. Participants can also submit questions through the webcast page using the ask a question button. Operator00:00:26Instructions will also follow at the time of the Q and A. I would like to remind all participants that this call is being recorded. I will now hand over to Paul Cuff to start the presentation. Speaker 100:00:42Good morning, everybody, and welcome to this presentation of our results for the half year ending on the 30th September 2024. We're going to run through a quick presentation of a few slides covering the results, and then there's plenty of time for Q and A as well. Now, in terms of the results, we're delighted to be reporting on another really strong half year. We, of course, have already reported our revenue growth, which was 23% and we've been delighted that we're continuing to deliver positive operational gearing with adjusted EBITDA being up 37% versus the same period last year. Now adjusted EPS growth is even stronger at 53% because we're now carrying lower debt following the sale of MPT last year. Speaker 100:01:27Now, this performance has been driven by the same themes that we've spoken about before. We're experiencing very high client demand because of big changes in financial markets in recent years and these changes have opened up new options for clients and they've needed lots of support in thinking about how their strategies might need to change. Now there's also been lots of regulatory changes and we've been really busy on rectification projects, still doing lots of work on GMP and in the public sector we've done lots of work on the McLeod Remedy project. Now there's more regulatory change happening. At the end of the half year we finally got the new funding code which our clients are going to need lots of help with over the next few years And of course there's the wider government agenda on pensions as well as per the Mansion House speech last week and that's likely to keep driving more change in our industry which in turn is likely to keep us really busy. Speaker 100:02:19Now the margin expansion that we've achieved comes from a mix of business effect as we've grown in areas where we make higher margins such as in risk transfer work and it also comes from efficiencies in the business and there'll be more to come on that front, especially as we transition administration clients onto our new platform called Aurora and we made really good progress on that in the half year as well. Now we've done all of this the right way. We won firm of the year again at the Professional Pensions Awards, so our brand is really strong and we also won awards again for our culture, won 3 awards even just in the last couple of weeks on that front. And of course, we were delighted to achieve entry to the FTSE 250 during the summer. Now getting into the FTSE 250 is very good for our brand. Speaker 100:03:03It's going to help us in many ways, including in attracting talent and our new business opportunities. Now what's got us there is a really strong 4 years of trading. You can see our revenue is now up 66% over that period. And we've done it with operational gearing coming through as well with adjusted EBITDA up 83% over the period and profit before tax up 88%. Now, it is important to acknowledge that higher inflation than perhaps we were all used to in the past has played a part in that growth. Speaker 100:03:32But as you can see, we've achieved really healthy growth quite materially even above that level of inflation. Now we've also been returning cash to shareholders paying a very healthy dividend as we've gone and it's also worth highlighting that along the way we've slashed our debt which is down from around 2 times leverage 4 years ago getting pretty close to debt free by the end of this year. Now we've done this even with adverse tax changes along the way and the cost of 3 acquisitions thrown in as well. Now of course what is on the slide only takes us up to March 2024 and what we're reporting on today is a strong continuation of these trends which has really helped to build momentum as we enter the FTSE 250. And we've done this sustainably as well. Speaker 100:04:14We have happy, motivated people and we do things the right way. We've been carbon neutral for years now and we're a signatory to the stewardship code and a lot more besides. Speaker 200:04:27Another strong half year, as Paul said, with record revenue growth of 23%, all organic, and we're continuing to grow profitability. Adjusted EBITDA margin has improved by 2.8 percentage points to 27.2%, and we expect further improvement in H2 and beyond on a like for like basis. Strong operational performance as well as lower interest costs has driven adjusted diluted EPS of 8.9p, up 53% year on year. The first half is cash outflow heavy with the payment of full year bonuses and the final dividend from the prior year. Despite that, leverage has reduced from 1.55 times a year ago to 0.37 times. Speaker 200:05:09And absent any M and A or other business initiatives, we remain on track to be cash positive by the end of FY 'twenty six. In line with our progressive dividend policy, the board has declared an interim dividend of 3.7p which is up 23% year on year, underscoring our continued confidence in the business model and growth prospects. I won't go through all the numbers here, but let me give you the highlights. Impact of inflation, demand for our services, especially higher margin services such as risk transfer, project work and new wins have driven the strong growth across the board. Paul and Ben will go through each of the divisional highlights. Speaker 200:05:51On costs, which I'll cover more in the next slide, have grown 18%, which importantly is below revenue growth despite inflationary pressures. Net finance costs have reduced significantly, reflecting the reduction in our bank debt following the sale of NPT last year. Adjusted profit after tax has therefore grown 52% year on year. On the non trading and exceptional items, which are all consistent with previous treatment and largely non cash, higher share based payments reflect the higher expected vesting on the back of EPS growth and improvement in TSR and exceptional cost of €1,100,000 in respect of the deferred consideration for the Penfida acquisition. Total operating costs are up 18%, below the 23% growth in revenues. Speaker 200:06:40Additionally, costs as a percentage of revenue have dropped from 76% to 73%. Within that, staff costs are up 20%. Of that 20, 11% is driven by higher headcount and the rest due to inflationary and promotional increases and a higher accrued bonus, which is commensurate with the financial performance. Increase in IT costs reflect our continued investment in tech, particularly cybersecurity. Other costs have increased primarily due to more TNE as well as client disbursement costs, which has an equal and opposite within revenues. Speaker 200:07:17Adjusted operating cash inflow of 26,100,000 equates to an 84% OCF conversion, an improvement on the 70% last year. Now this is flattered by project work with cash received in advance, but on a like for like basis, the conversion was 72%. Guidance for the full year and future years remains conversion of between 90% to 95% as we continue to grow. We've spent 7,300,000 during the half year to buy back shares, which have been used to satisfy vesting of share awards. CapEx of just over 4,000,000 includes 2,000,000 on the continued development of Aurora and further 2,000,000 on leasehold improvements and the remainder on BAU IT spend. Speaker 200:08:04Full year CapEx guidance is between €8,000,000 to €9,000,000 Net debt at 30th September was €22,400,000 and the covenant leverage of 0.37 times. Currently, we have €68,000,000 of undrawn facility from the €100,000,000 available until October 26. Now just to remind you of our capital allocation priorities, which remain unchanged. As far as M and A is concerned, it absolutely remains a part of our strategy, particularly as we expand our reach beyond the traditional pensions market. We have a methodical approach to M and A, which we have applied successfully to 6 earnings enhancing transactions so far. Speaker 300:08:48Now before we get into the strategic and operational review, a quick reminder of what we're aiming to do as a firm. In a nutshell, our ambition is to be the best provider in our market, and that means being a high quality and relationship led firm and crucially one with a broad range of services so we can help clients with everything they need when it comes to pensions. We organize ourselves into 3 main business lines. So Actuarial and Consulting, where we look at things like pension scheme funding and broader pensions advice. Investment consulting, where we provide advice on how assets are invested. Speaker 300:09:21And administration, which is where we do all the record keeping and the day to day interactions with the members themselves. Now at the moment the vast majority of work we do relates to pension schemes. However, as we'll touch on a little bit later, we're doing an increasing amount of work for insurers as well. From an XPO's perspective, any change in the pensions landscape is generally good for us as it provides an opportunity for us to support our clients and then help them deal with it. And these changes can be due to changes in market conditions which impact the financial position of the pension schemes, or they can be driven by a change in legislation or regulatory guidance. Speaker 300:09:57Now there are lots of changes that have already happened that are keeping us busy. So the large rising guilt yields over the last couple of years has led to a big improvement in the funding level of most pension schemes, and that gives them more flexibility. The option of running on pension schemes to enable the sponsor or members to benefit from the surplus is also gaining traction. So we're doing a lot of work with clients to help them understand the different options on what's best for them. Now where clients choose to pursue an insurance transaction, it typically creates a huge amount of work across each of our business lines, ranging from things like data cleansing all the way through to breaking the transactions themselves. Speaker 300:10:36There's also a lot of going work going on around benefit rectification projects. So we're still very busy with GMP related projects for private sector clients, and McLeod is a big rectification project for public sector schemes. Looking ahead, we expect things to remain busy as we continue to support our clients in these areas. We also have the new pension scheme funding regime which came into force in September and that means the 3 yearli actual valuations for schemes will now be a little bit more complicated The schemes will have to properly articulate their longer term strategy and submit this to the pensions regulator. So turning briefly to each of our business lines and starting with ATTRO and Consulting where revenues grew at 17%. Speaker 300:11:18Now this strong growth in revenues was driven by a lot of demand for services generally but particularly in 2 areas. The first was transfer where we helped clients with bulk annuity transactions. And whilst a lot of work is required a lot around the actual broking of the transactions themselves, often the bigger part is the preparatory and post transaction work, which can run for many years. And what's been really pleasing here is that over the last few years, we've been working with clients on more and more transactions. And our experience and credentials mean that we're now being invited to opportunities to do this work on non XPS clients as well. Speaker 300:11:54The second area we've been really busy is around GMP projects where we're making good progress, having now completed this for around 14% of our clients. However, clearly, there's still a long way to go. Now efficiency has also been a big focus. And in particular, at the start of the year, we put through significant increases in our charge out rates, reflecting the prevailing rate of inflation at the time. However, we also slightly changed the shape of our resourcing pool, so we've been getting more work done at more junior grades. Speaker 300:12:23And that's been really positive for our clients as it's helped manage the headline rate increases. It's also been positive for our margin. Looking ahead, we expect much of the same, plus an even bigger focus on growing our market share by winning new logo clients, expanding what we do for our clients, and we'll also be focusing on growing our insurance revenues, which Paul will come on to shortly. Investments consulting was broadly flat over the period and this was perhaps not surprising as it grew by almost 50% over the previous 2 years as clients spent a huge amount of time on investment issues following the LGI crisis. So what we're seeing is really just the impact of activity levels reverting to normal. Speaker 100:13:03Having said that, the fallout of Speaker 300:13:04the LGI crisis continues and there's an increasing focus on the performance of fiduciary managers, many of whom have been struggling with their performance recently. And in fact, many clients who use a fiduciary management solution are taking a fresh look at their governance model as in many cases the reasons they appointed a fiduciary manager no longer apply. So as we look ahead, whilst we expect demand to remain at more normal levels, we are starting to see more and more opportunities to help clients review their investment governance model and fiduciary manager. We're also seeing a growing demand to help clients around illiquid assets. So where clients are moving towards an insurance transaction, they're often looking to sell illiquids. Speaker 300:13:44Equally where clients are looking to run on, they're often looking to buy illiquid assets. So there's a need for someone to join all of this up. Finally, at the bottom of the slide we're doing more work around defined contribution schemes, where we've been bringing a lot more sophistication around the design of default strategies and post retirement investment solutions. Speaker 100:14:03Administration had a very good year, posting an eye catching 40% growth. Now, this is in part driven by higher inflation in the recent past. As we've explained before, there's a bit of a lag for this to work its way through the system. And so even though inflation has now come down, we've still been lapping comparators where our fees have increased at the prevailing inflation rate of a few months before. Now growth has also come from onboarding new clients. Speaker 100:14:28A lot of growth has come from project work as well. And we've been especially busy on McLeod remedy work. Now as a reminder, this is work implementing changes to public sector pension schemes following a court judgment a few years ago that ruled the changes the government's made to these pension schemes have been done so unlawfully. We've got lots of police and fire service clients and we've been doing a lot of work to help them to meet a deadline next year to get most of the rectification work done by then. Now, we should stress that this is work that boosts this year. Speaker 100:15:00It is one off and it won't repeat. However, we still have a really positive outlook. Inflation is lower and that will work its way through the system and McLeod work will finish. But we have new schemes going live, including of course our new biggest client, which is John Lewis, which we expect to go live next April. Now, McLeod also creates wider opportunities for us because where we've been brought in specifically for this work, if we do a really good job, we may well be able to win more long term work as well. Speaker 100:15:28We're also going to see increasing efficiencies in administration as we keep moving clients onto our Aurora platform. The momentum on that's really growing. We've now moved around 150,000 lives across. Our SIP business also had a good half year. They've had continued new business success and they also benefited from higher bank interest versus prior comparators. Speaker 100:15:51Now in this business, we achieved a big milestone on technology, successfully bringing together the systems from the Michael J. Field deal we did a few years ago onto one common platform. We also moved Michael J. Field staff into a larger combined XPS Manchester office and thus we really have now completed that integration. The future looks bright in SIP. Speaker 100:16:12It's another area where we win awards for what we do, and we've continued good new business volumes as well. Now, we've spoken a little bit about growth into tangential markets before. There's quite a large overlap between pensions and insurance, especially with the growing volumes of business in the bulk and unity market. It's already the case that one of our biggest clients is an insurance company rather than a pension scheme. Now insurers need help in lots of areas and we've got skills and resources that are highly transferable and we've got a brand and relationships that give us a really good head start into this market. Speaker 100:16:48Now we made progress on this in this half with the hiring of David Honor to lead our practice and really professionalize what we do in this space. David joined us from PwC where he was a senior partner in their insurance consulting business. Now this is an area where we expect a period of investment. It will be slow and steady, but we hope to see some good growth coming through over time. Speaker 300:17:11So it's been another successful 6 months. The revenue growth of 23% is really strong. And whilst it's been supported by the fee increases on the 1st April, the growth is predominantly from us providing more services to our clients, particularly in areas where we've invested to expand our capability. We've continued to focus on our delivery model, getting work done at the right level and using technology whenever we can, which has been really positive for our margin. Now looking ahead, with so much going on in the industry, we're optimistic that we'll continue to see strong demand for our services, both from our existing clients and through winning Nuance. Speaker 300:17:49And we're continuing to invest, both in technology to improve what we do and our efficiency, and in our services, particularly building out our broader insurance consulting capability. So that's all we wanted to cover. Thank you very much for listening. We'll now go to Q and A. Operator00:18:09We will now begin the Q and A session. If you wish to ask a question, please use the raise hand function at the bottom of your screen. Participants can also submit questions through the webcast page using the ask a question button. We will pause for a moment to assemble the queue. We will take our first question from Steve Wolf of Deutsche Bank. Operator00:18:39Please go ahead. Speaker 400:18:56There we go. There we go. That would help if I unmuted. Dear, it's only taken a few years. Firstly, if you could the proportion of work that typically is time and materials versus the recurring work where you might have put through the annual sort of CPI changes. Speaker 400:19:15Just thinking of what you can do straight away for inflation versus with where the CPI is? Secondly, the proportion of clients transferred over to Aurora at this point? And then thirdly, any indication of sort of the amount of junior staff that you're hiring now, whether that school leavers proportionally to what you might have been doing, say, 2, 3 years ago? Thanks. Speaker 500:19:50Thanks, Steve. So if I take the first one on the proportion of the work, time and materials versus fixed fee. So there is an element of fixed fee with all of our clients. So the repeat recurring work will be subject to a fixed fee contract, which will just automatically go up by the rate of inflation. And then on top of that, we've put up our charge out rates on the 1st April at a rate usually higher than inflation. Speaker 500:20:22And we use that for project works, etcetera. For example, risk transfer, that would be all project work. And this year, primarily, most of the growth has come from doing a lot more project work on our existing clients. In terms of the exact split between what's Time and Materials and fixed fee that can fluctuate, this year, it clearly would have been more in Time and Materials bucket. Ben, do you want Speaker 600:20:48to take the Aurora? Yes. Sure. So the question, Steve, I think was roughly what proportion of our clients have now moved over to Aurora. So in terms of member numbers, so the figure we've put in the pack is about 150,000 members have moved across. Speaker 600:21:02We administer the benefits for just over 1,000,000. So you can see we're about 15% moved across. In terms of number of schemes, it's probably a little bit more than 15% because some of the smaller ones haven't run fast, but it gives you a sense of where we are in that. And that's a project that will keep us busy probably until FY 'twenty seven when we'd hope to have everything across the normal system. Speaker 700:21:24And in terms of recruitment, Steve, we're yes, we've just accelerated recruitment of junior staff. It is our model that we take talented youngsters in, school leavers and graduates. A few years ago, we pivoted a little bit more towards school leavers and we found that to be extremely successful. It's improved the diversity of people that we take into the organization, and we've got some really talented, highly motivated people coming in. We still take a lot of people from Russellbrook Universities and so on as well. Speaker 700:21:54But that is our model. We train and develop people, and we turn them into the actuaries, consultants, administrators of tomorrow, and everybody moves up through the pyramid as we go. In terms of numbers of hires, we take up the order of 50 new joiners directly from higher education into the business. And that's probably increased roughly proportionally with the size of the revenues of the group as a whole, the staff numbers of the group as a whole as the entire pyramid has sort of grown as we've grown our revenues. Yes, it's an exciting time for them to join because there's an awful lot going on in the industry. Speaker 700:22:28And we offer an awful lot of training and development, professional qualifications and so on. And we work really hard to be a very attractive and good employer. Operator00:22:40Our next question comes from Justin Bates of Canaccord Genuity. Please go ahead. Speaker 800:22:48Thank you. Good morning, gents. It would be great to hear a bit more about the insurance work, that you're referencing and any differences between that and the nature of the clients that you have today and the type of work. Anything you could provide would be really helpful. Speaker 600:23:08So I guess there's 2 elements to that. The first is a lot of the work we already do for pension schemes is directly applicable to insurers. So things like administration, when an insurer unmitigated pension scheme, they need those same benefits administered for those same members. And so we are growing our work to do the administration for insurers. Equally, some of the cash flow work, etcetera, and demographic analysis and data cleansing is directly relevant as well for insurers. Speaker 600:23:40So that's something that we've already been growing. More generally, insurers also need services to support them on finance transformations, accounting work, order capital requirements. And so that's the area that we're gradually kind of moving towards. But primarily, at the moment, we're doing the first one, but our ambition is to keep going and also move into the second. Speaker 800:24:04Okay. And the sort of scale of the opportunity, if we look sort of 3 to 5 years down the line, is it possible to quantify? Speaker 700:24:13Yes. It's quite a big market. It is a big market. I mean there's roughly as many actuaries working in life insurance as there are in pensions, albeit a lot of them do work in house for the insurers. But there's a big consulting and contracting market out there that's probably north of £1,000,000,000 worth of fees. Speaker 700:24:30So comparable to the advisory market and pensions, it's just that little bit smaller. To gain some market share in there, of course, it's going to be a slow and steady process. We are building from a place where we've got a strong brand and strong relationships with insurers because our world and those do increasingly overlap. But organically, to grow a business that's meaningful in the scale of XPS will take a little bit of time, but it's certainly something worth investing in. We've got such transferable skills, high brand, great relationships already to move from. Speaker 700:24:59It is a possibility that we'll grow inorganically in that space to accelerate. There are possible opportunities there. But of course, as usual, we've got a huge amount of discipline around M and A and only something would really work and fit with us culturally and help us to move it forward because we think there's very strong organic opportunities at the same time. A little difficult to put a precise figure on where we'll be in 5 years' time, but suffice to say, our ambition is certainly that it's a meaningful proportion of the group's revenues, which we do expect to continue to grow more widely between here and there. Hopefully, that gives you a bit of an indication of our ambitions there. Operator00:25:37Our next question comes from Jacob Armstrong of Stifel. Please go ahead. Speaker 900:25:44Yes, morning guys. Just two questions from me. Firstly, we saw the acquisition of Redington by Gallagher last month. Obviously, you've seen a lot of consolidation in the space. Can you talk about kind of what you've seen in terms of consolidation and the competitiveness of your peers there and whether any integration disruption at Reddington would be a benefit to you? Speaker 900:26:02I appreciate everybody more focused on the investment consulting side, but any of you would be interesting. And then related to acquisitions, given the consolidation trend, how are the multiples for deals trending at the moment? Where's your focus given you've got the full service offering, you've got good scale? Would it be on accelerating the insurance offering? Speaker 700:26:23Yes. Sure. So there is quite a lot of M and A activity in our industry. You're absolutely right. Redington is a direct competitor of our investment consulting business, and that recently changed ownership. Speaker 700:26:38Buck is another organization that's bought by Gallagher, a large U. S. Broking and advisory firm as well. And a change of ownership recently in the private equity space where ICA, one of our competitors, was sold by 1 private equity firm to another, otherwise continues along on its path. So quite a lot of interest, quite a lot of activity. Speaker 700:26:58Of course, most of those deals are private. I don't think on any of them, the underlying multiples have actually been disclosed. But I think their market gossip is certainly that they're expected to be healthy double digit multiples, probably a little bit above 10x and probably broadly similar ultimately to the trading multiples of XPS at the moment. I think it's quite a strong validation of long term confidence in the industry as a whole that businesses are trading for such healthy multiples at the moment. In terms of what it means to us, an organization like Reddington and so on changing hands, if there's a bit of disruption around M and A, that does give us the potential to compete for their clients or to have an advantage in competitive processes or against them in. Speaker 700:27:43But I must say that's generally a little bit second order. These things can transition reasonably smoothly. There's a couple of more transactions in administration, for example, Aptia coming out of Mercer, neglected to mention that one. Sometimes you'll see a little bit more disruption where there's a carve out of an organization Speaker 600:27:59from Speaker 700:27:59part of a bigger group. I'm sure if you were to speak to the people involved, they'd say everything is going absolutely swimmingly and really well. That might be the case. But of course, it does create the potential, a little bit of noise in the industry that there's the opportunity where organizations are going through big changes internally, that they might take their eye off the ball a little bit. And certainly, we're on hand if that were to happen to try to exploit that. Speaker 700:28:22In terms of our focus, it is absolutely on organic growth in our own industry. There are few opportunities though potentially for M and A to help. We put them into 2 broad buckets. Number 1, would we be interested in consolidating with another firm that's comparable to us or similar to us in what it does in our own market? The answer to that is a maybe. Speaker 700:28:45That would probably be a synergies driven play as we do genuinely feel that at XPS we've got really, really strong capabilities across everything our clients need. So we wouldn't be doing it so much to boost the capability, if you like, but rather more the synergies and the benefits you could get from that. And there are some additional benefits that still further scale potentially. I have to say we'd be very, very cautious indeed about such a transaction given we're just doing so well in our own market at the moment. And now as you saw in our presentation, you have a 4 year track record of really good growth, really good operational gearing. Speaker 700:29:17So rocking the boat on that is something we'd only do for a deal that we were convinced was absolutely certainly going to be really, really beneficial for shareholders, our people and our clients for the long term. Perhaps another focus that might be a little more likely, as I alluded to a moment ago, of M and A to help us grow in an area that we don't currently have the scale in or that could boost our capabilities. And the most obvious place is into the wider Financial Services consulting, particularly obviously we're signaling potentially into the insurance space. But again, as I said it moments ago, we've always been extremely careful about such things. We think there's pretty good organic opportunities at the moment in any case. Speaker 700:29:58But watch this space. Operator00:30:04Our next question comes from Porsha Patel of Canaccord. Please go ahead. Speaker 1000:30:11Morning. Can you hear me? Speaker 500:30:14Yes, we can. Speaker 1000:30:15Okay, great. Thank you. Thanks for taking my question. I just wanted to ask you about trends in client numbers, if that's okay. So looking at the advisory KPIs, just noticed here that the number of active clients has gone down year on year, but your revenue has obviously gone up 13%. Speaker 1000:30:34So wondered if that's a continued concerted effort by yourselves to focus on the larger value clients. I think you've talked in the past about moving away from some of those lower value clients. So just some color on the dynamic there would be useful. And on a similar note, new logo wins have held up comparably to the last 6 month period, but you've noted here that there have been less tender opportunities this year. So also just some color on why that's been the case and whether you expect that to pick up going forward would be helpful. Speaker 600:31:09Thanks, Borja. So in terms of your first question, the client numbers, I look at the advisory and consulting business. So just to be very clear about what that number is, that's the number of clients where over a 6 month period, we build the annual equivalent of £10,000 And what drives that number probably more than anything else is where you have a blanket change or shock in our industry, all clients will need a bit of extra help and it will take some of our smaller clients above the £10,000 level. So September 23, March 23, obviously was when the LDI crisis fallout happening. So pretty much all of our clients would have needed a little bit extra support, and it will therefore push some over the £10,000 limit. Speaker 600:31:53So that's what's really going on there. And if you look at the September 2024 figures, they compare quite well to September 2022, and September 2021, for example. So what's really driving our growth is doing more work and more projects, strictly with transfer and GMP. On clients that would probably already be noted in that KPI, It's just when you get something that affects the industry so significantly, you see smaller clients actually then just get over that hurdle. So that's what's going on there. Speaker 700:32:24In terms of new business opportunities, we've got a pretty healthy pipeline. There's different dynamics in different bits of the group, but dealing with each. In actuarial, the big opportunities are in project work and in risk transfer. And where we've grown our team so successfully in recent years, we're beginning to make progress in winning risk transfer projects, not just on our own clients but externally in the market, and that's a real focus for us going forward. I think we're highly credible. Speaker 700:32:52We did our biggest transaction. And at the time, just a few weeks ago, it's the biggest transaction that had been announced in the market when we helped the trustees of the Michelin pension scheme, which is over £1,500,000,000 in size to complete a full insurance transaction, which is a fantastic credential for us in the market. And the opportunities to build on that are quite real for us. In administration, we are, of course, on boarding our biggest ever win in John Lewis. And the market there is healthy for further first time outsourcings like that. Speaker 700:33:23But sometimes the market looks at you and says we need you to do sort of one at a time. We've experienced this over many years within the past at Veeva, with IBM, with many others. And so you onboard 1 safely and securely and are in the market for the next one and so on beyond. And actually, in terms of how we run our business, safe and securely doing that is absolutely the way that we like to do things. But there's plenty of opportunities. Speaker 700:33:46I should say also in the cloud, in administration, we have generally stood up very well to pretty tough challenges of delivering the cloud remedy work. And we think that we might be doing a little bit better than 1 or 2 of our competitors in that space. And that does give us the opportunity to pick up more work as the deadline looms. And equally, if you shine like that on a project, you've got a great opportunity to potentially broaden what you do and get more long term annuity income type work if you become the administrator afterwards. The investment, it's quite interesting. Speaker 700:34:18We've highlighted that the investment performance this year and very creditable to actually hang on to the revenue after 50% growth in the last 2 years. But now the market is beginning to shift. And I think people are realizing that there's potentially a shift in the governance model, the requirement for slightly more expensive approaches with fiduciary managers and so on in the past to try to drive improvements in funding levels might not be needed anymore quite so much now that funding levels have got a lot better. That would be very favorable to us because we're not a fiduciary provider. We provide more traditional investment consulting work. Speaker 700:34:53And actually, the value add from that now really might come into its own. So we expect to see quite a few opportunities in the investment consulting space emerging over the next 6, 12 months and beyond. So yes, different dynamics in different places, but it's a lively market and plenty of opportunities for us to continue to take a little bit of market share as we look forward. Operator00:35:20Our next question comes from Raja Vivek of Shaw Capital. Please go ahead. Speaker 1100:35:29Thanks. Good morning, guys. Can you hear me? Just check. Speaker 500:35:33Yes, Raja. Speaker 1100:35:36It's Vivek, by the way, but thank you. So I just wanted to I think that your first question was about revenue growth and just drilling into that a bit. And Snell, you hopefully answered that semantic. I just wondered if you could I could push you for some of the sort of numerical splits there. So of the revenue growth you did in the first half, can you just give a sense of how much of that was price rises and how much of that was volume? Speaker 1100:36:05And I'm keen to hear how that sort of shook out in a competitive context. And what are you seeing in terms of competitive environment of pricing? How hot is? How intense is competition there? And are you fed against that? Speaker 1100:36:20So yes, that was my question. Thanks. Speaker 500:36:24So I'll cover the price versus volume question. And versus sort of previously, this year, the price and volume dynamics are different in different divisions. So within pensions and advisory, for example, the 17% growth, about 3% of that was price and the rest would have been volume. So we've been doing a lot more with our existing clients as well as some of the new wins, especially things like the risk transfer projects continuing to do GMP work that has accelerated. So volume plays a bigger part this year. Speaker 500:37:04And in administration, within the 40%, probably closer to 9% to 10% would have been inflation. And this is because there's a lag impact of the higher inflationary charge out rates that we sorry, not charge out rates, higher inflationary fees that we put through last year and sort of in the second half of last year especially. So that is the nuance. And obviously, within administration, the big part of the volume work is McLeod Remedy Project. And GMP also has an impact in the within that sort of the remainder 30%. Speaker 600:37:43Yes, in terms of your question, Rebecca, on how competitive that we sort of have been or any impacts there. So I guess across the industry, it is market standard for people to put up their contracts by an inflationary measure and to put charge out rates up by inflation or often for individuals significantly more to reflect their own kind of promotional and experienced growth. So we've been doing very much the same as that and we expect that's in line with other people. I think where we've done really well is on our resourcing, we've got a slightly more weighting towards more junior people, particularly within the advisory business. And therefore, that's meant that work has been done for clients Speaker 800:38:26at a Speaker 600:38:26slightly cheaper level. And so they've seen a much lower level of increases in fees than I think if people haven't in the industry managed to realize those efficiencies. That's been good for us too because generally the margin is very positive as well under that model. So I think we've managed the increases. 1, I expect over the year, we've become probably even more competitive than we were at the start of it, works like asbestos. Speaker 600:38:53But I'd probably just like we've just seen the results for our latest client survey, which are really positive, I think marginally more positive than a couple of years ago despite the fact that we have more than doubled, I think, in terms of size. And again, within that, there is no real kind of feedback that we're not offering really good value for money. So that's really positive as well Speaker 1100:39:14there. Thank you, chaps. That's really helpful color. Thank you. Speaker 500:39:19Thanks, Vivek. Operator00:39:22We will now move on to written questions submitted via the Spark Live webcasting page. Our first question comes from Thomas Rand of Davy. Three questions, please. 1, please could you expand on your comments around capital allocation policy and M and A focus, which areas are high priority and how does the pipeline currently look like? 2, within the risk transfer business, do you have the right level of resources and how do you see the growth outlook for this part of the business? Operator00:39:573, could you give us a little more detail on the timing of how the Aurora platform will be rolled out and longer term potential for the platform? Thank you. Speaker 500:40:09Thanks. I'll take the capital allocation risk transfer of Paul, if you could take that one, Ben and Aurora. So in capital allocation priorities, so first and foremost, it's the realizing the organic growth opportunity that we have in front of us, whether it be in advisory or in administration. Secondly, it is to continue to invest in tech, and I mean, the Aurora platform, completing the rollout of that. And I think the Aurora platform, which Sven will touch on later, does have further potential, and we will be looking at that as well. Speaker 500:40:47And it's also about, more generally in the business, wider rollout of tech, whether it be AI or the radar platform within advisory. Thirdly, we'll continue with our progressive dividend policy and then obviously looking at M and A as a core part of our strategy. And as Paul alluded to earlier, M and A, it is a sort of broader field for us now that we've entered the insurance consulting market, But we did remain disciplined on that M and A front. We weren't engaged in sort of the race on the price just to be able to get another M and A under our belt. But we are very focused on returns. Speaker 500:41:33And we've had a very good track record in terms of the last 5 bolt on M and As that we did, about €25,000,000 to €30,000,000 of CapEx sorry, capital deployed with a return of in excess of 20% on that. So but the M and A pipeline is strong, as Paul said earlier. There's lots of activity going on. And clearly, we'll be looking at opportunities on that. Speaker 700:42:00On risk transfer, yes, it is a it's a hot area in the market. We have grown our team through a few external hires over the last few years. And in particular, the very senior leadership of the team was bolstered a few years ago, which has proved to be extremely successful because the individuals who've come in have really booked it and driven a lot of growth. Of course, we have a lot of results internally where we can retrain actuaries and other skilled professionals to get involved in these projects. Very similar skills to their day jobs are required to go and learn a little bit more about the transaction world, specifically in insurance. Speaker 700:42:37But clearly, within the space of a few weeks, a few months, a few deals of experience, more junior people can become really quite senior experienced practitioners quite quickly. So that works for us extremely well. We expect that we will continue to make a few more senior hires. I do think it's a place where our culture has proved to be extremely important. We managed, as I said, when we bolstered the senior team, we had the leader of that join us from 1 of the big three firms. Speaker 700:43:04Working for a global multinational broking firm like that is a different experience to working directly with the senior leadership team at XPS on fulfilling a vision and getting on with it and doing it and probably having some fun, an underrated word, in going after some of these bigger firms. And that's really resonated. And when people join us and they enjoy what they do and they get what they were promised before they've joined the firm, they then are quite evangelical in talking to other people in our industry about potentially joining. And we have found that sort of snowball effect. We hope to hire some really good people to keep us going on our journey in addition to the, yes, the retraining and reskilling of some of our people internally as well. Speaker 700:43:46Thanks, Will. So the third question Speaker 600:43:48is about Aurora, kind of the platform rollout and broader opportunity. I think we've touched on this, but just to recap and add a bit more context. So we currently have a number of platforms that we use to do administration. And so all of those will end up being consolidated on and on to Aurora. And we're doing it effectively one platform at a time. Speaker 600:44:07And so we should come off one platform in each of the next 3 financial year ends actually, so that we'll be fully on to Aurora by the end of FY 'twenty seven. In terms of, I guess, the benefits, firstly, it's been really powerful in new business. It's a real kind of USB, and we're going out to market, winning new administration clients. As we bring existing clients across to it, there's a benefit in terms of not paying license fees to external providers and getting to a long way of working across the whole business, which brings simplicity and more efficiency. It's also effectively Speaker 700:44:43built on Speaker 600:44:43the latest technology, so easier to put in place more automation and use some of the latest AI and that sort of technology. So there's big potential efficiency gains and it's obviously at the heart of the service that we'll be providing to insurers as well as we start doing more work there. So they're the kind of key areas we've got as focuses at the moment. We need to talk about other ways that we could potentially leverage the platform, but it's probably a little bit early to be talking about those in this forum. Operator00:45:13We have another question via Zoom from Darryl Go of RBC. Please go ahead. Speaker 1200:45:21Good Morning, everyone. Hope you can hear me. Just one question, please. So if you look at the margin, that improved pretty strongly year on year, 280 basis points. How should we think about the evolution, say, for the next 12 months? Speaker 1200:45:36What are the pluses and minuses? And I guess within that, could you also talk about the impact of the National Insurance change that will come in next year, please? Thanks. Speaker 500:45:48Good question. So in terms of the margin this year, clearly, there are a number of one offs that are contributing towards that. Some of those will persist, will continue. The risk transfer markets are doing more of the higher margin work. And if you look at the consensus, that has margin improving into the future. Speaker 500:46:15This is prior to, obviously, the national insurance increase that came through on the 30th October. We've quantified the impact to be around about €2,500,000 of additional cost per annum from FY 'twenty six. And we are currently looking at how we can obviously mitigate some of that through various measures like price, looking at our recruitment model, the pay increases, etcetera. But we obviously cannot offset all of that. And I think that is common with lots of other businesses Speaker 600:46:54as Speaker 500:46:54well. But so absent that, there is a margin improvement. And then obviously, beyond that, in FY 'twenty seven, once we've rolled out the Aurora platform in full and we start to drop away, the legacy suppliers in that area will start to realize more operational efficiencies. And so you can see within the consensus, margin starts to improve by at least 0.5 percentage point each year from thereon. Speaker 1200:47:25Got it. And I guess the point around AI that you spoke about, Ben, is that also sort of a longer term thing, those efficiency gains from AI and RPAs within your operation? Speaker 600:47:40Yes. So I mean that's sort of an ongoing focus to look at the technology available and how we can use it. But definitely within certain parts of our business where there's a lot of repeat kind of process driven tasks, there's potentially an opportunity there to be able to drive efficiency and fundamentally do more work with kind of the same or any slight increases in the numbers of people. So that's definitely our ambition. And it's certainly a big focus as we start embedding Aurora on sort of one way of working in that part of our business. Operator00:48:15We have another written question from James Fletcher of Berenberg. Could you give your first thoughts as to whether the proposed budget changes regarding unused pensions being brought into estates for inheritance tax might affect them? Do you think it will have any meaningful impact for XPS? Speaker 700:48:40Probably, honestly, no. That is something that's a little bit at the edges and might change certain member behaviors and decisions and so on within the pension schemes that we run and administer, but it isn't a particularly seismic change in terms of the advice that we give. I think what we're really interested in though is that the government's sort of wider agenda, there are certain things in the Mansion House speech, that will drive the need for a lot more advice, particularly around what might happen with consolidation of defined contribution schemes into these potential mega funds and so on. A lot of our clients are a little bit anxious about what that might all mean for them and a lot of advice is going to be needed. The glaring omission though in the Mansion House speech was it didn't really say anything at all about the future of defined benefit schemes and in particular this really quite hot topic in the industry of whether pension schemes might be able to access their surpluses that they're now building up more easily, which we are quite passionate about. Speaker 700:49:38We think it could make a very significant difference to both the members of the pension schemes who might be able to access higher, better benefits to the employers who may in turn be able to offer higher defined contribution pensions to their members. And that ultimately would also likely to have the government's primary objective of boosting growth in the U. K. Economy because it could push a lot of assets out of low risk defined benefit schemes washing out of them as they're not needed in those schemes anymore into higher returning assets, potentially to the boost of the U. K. Speaker 700:50:10Equity market and all sorts of things. We didn't get that in the Mansion House speech, but we believe the government is thinking very, very hard about it, and we may hear something a little separately about how all of that might unfold. So yes, in the answer to the question, not a lot of change for that specific item that you identified, but an awful lot of other things coming down the pipeline that we are really excited about and that could ultimately drive a lot of demand for services in the business. Operator00:50:40There are no further questions. I will now hand over to XPS team. Speaker 700:50:48Well, thank you very much indeed, everybody, and thank you to all of those of you who submitted a question. We've enjoyed answering them this morning. Hopefully, the presentation was really informative. We've enjoyed producing another great set of results that we're really, really proud of. We're looking forward to a strong H2. Speaker 700:51:06And for many of you, we look forward to seeing you in 6 months and reporting on hopefully a great full year for the firm. Thanks,Read morePowered by Conference Call Audio Live Call not available Earnings Conference CallXPS Pensions Group H1 202500:00 / 00:00Speed:1x1.25x1.5x2x Earnings DocumentsSlide DeckInterim report XPS Pensions Group Earnings HeadlinesXPS Pensions Group's (XPS) Buy Rating Reaffirmed at Canaccord Genuity GroupApril 19, 2025 | americanbankingnews.comXPS Pensions annual revenue up 18%, third year of double-digit growthApril 16, 2025 | lse.co.ukTrump’s betrayal exposed Trump’s Final Reset Inside the shocking plot to re-engineer America’s financial system…and why you need to move your money now.April 27, 2025 | Porter & Company (Ad)The total return for XPS Pensions Group (LON:XPS) investors has risen faster than earnings growth over the last five yearsApril 8, 2025 | finance.yahoo.comRBC Capital Keeps Their Buy Rating on XPS Pensions Group Plc (XPS)March 5, 2025 | markets.businessinsider.comXPS Pensions Group Expands with Polaris AcquisitionMarch 3, 2025 | tipranks.comSee More XPS Pensions Group Headlines Get Earnings Announcements in your inboxWant to stay updated on the latest earnings announcements and upcoming reports for companies like XPS Pensions Group? Sign up for Earnings360's daily newsletter to receive timely earnings updates on XPS Pensions Group and other key companies, straight to your email. Email Address About XPS Pensions GroupXPS Group is a leading UK consulting and administration business specialising in the pensions and insurance sectors. A FTSE 250 company, XPS combines expertise and insight with advanced technology and analytics to address the needs of over 1,400 pension schemes and their sponsoring employers on an ongoing and project basis. We undertake pensions administration for over one million members and provide advisory services to schemes and corporate sponsors in respect of schemes of all sizes, including 88 with assets over £1bn. 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There are 13 speakers on the call. Operator00:00:00Good day, ladies and gentlemen and welcome to XPS Pensions Group Plc Interim Results Presentation. At this time, all participants are in listen only mode. Following the presentation, we will conduct a Q and A session. If you wish to ask a question, we ask that you please use the raise hand function at the bottom of your screen. Participants can also submit questions through the webcast page using the ask a question button. Operator00:00:26Instructions will also follow at the time of the Q and A. I would like to remind all participants that this call is being recorded. I will now hand over to Paul Cuff to start the presentation. Speaker 100:00:42Good morning, everybody, and welcome to this presentation of our results for the half year ending on the 30th September 2024. We're going to run through a quick presentation of a few slides covering the results, and then there's plenty of time for Q and A as well. Now, in terms of the results, we're delighted to be reporting on another really strong half year. We, of course, have already reported our revenue growth, which was 23% and we've been delighted that we're continuing to deliver positive operational gearing with adjusted EBITDA being up 37% versus the same period last year. Now adjusted EPS growth is even stronger at 53% because we're now carrying lower debt following the sale of MPT last year. Speaker 100:01:27Now, this performance has been driven by the same themes that we've spoken about before. We're experiencing very high client demand because of big changes in financial markets in recent years and these changes have opened up new options for clients and they've needed lots of support in thinking about how their strategies might need to change. Now there's also been lots of regulatory changes and we've been really busy on rectification projects, still doing lots of work on GMP and in the public sector we've done lots of work on the McLeod Remedy project. Now there's more regulatory change happening. At the end of the half year we finally got the new funding code which our clients are going to need lots of help with over the next few years And of course there's the wider government agenda on pensions as well as per the Mansion House speech last week and that's likely to keep driving more change in our industry which in turn is likely to keep us really busy. Speaker 100:02:19Now the margin expansion that we've achieved comes from a mix of business effect as we've grown in areas where we make higher margins such as in risk transfer work and it also comes from efficiencies in the business and there'll be more to come on that front, especially as we transition administration clients onto our new platform called Aurora and we made really good progress on that in the half year as well. Now we've done all of this the right way. We won firm of the year again at the Professional Pensions Awards, so our brand is really strong and we also won awards again for our culture, won 3 awards even just in the last couple of weeks on that front. And of course, we were delighted to achieve entry to the FTSE 250 during the summer. Now getting into the FTSE 250 is very good for our brand. Speaker 100:03:03It's going to help us in many ways, including in attracting talent and our new business opportunities. Now what's got us there is a really strong 4 years of trading. You can see our revenue is now up 66% over that period. And we've done it with operational gearing coming through as well with adjusted EBITDA up 83% over the period and profit before tax up 88%. Now, it is important to acknowledge that higher inflation than perhaps we were all used to in the past has played a part in that growth. Speaker 100:03:32But as you can see, we've achieved really healthy growth quite materially even above that level of inflation. Now we've also been returning cash to shareholders paying a very healthy dividend as we've gone and it's also worth highlighting that along the way we've slashed our debt which is down from around 2 times leverage 4 years ago getting pretty close to debt free by the end of this year. Now we've done this even with adverse tax changes along the way and the cost of 3 acquisitions thrown in as well. Now of course what is on the slide only takes us up to March 2024 and what we're reporting on today is a strong continuation of these trends which has really helped to build momentum as we enter the FTSE 250. And we've done this sustainably as well. Speaker 100:04:14We have happy, motivated people and we do things the right way. We've been carbon neutral for years now and we're a signatory to the stewardship code and a lot more besides. Speaker 200:04:27Another strong half year, as Paul said, with record revenue growth of 23%, all organic, and we're continuing to grow profitability. Adjusted EBITDA margin has improved by 2.8 percentage points to 27.2%, and we expect further improvement in H2 and beyond on a like for like basis. Strong operational performance as well as lower interest costs has driven adjusted diluted EPS of 8.9p, up 53% year on year. The first half is cash outflow heavy with the payment of full year bonuses and the final dividend from the prior year. Despite that, leverage has reduced from 1.55 times a year ago to 0.37 times. Speaker 200:05:09And absent any M and A or other business initiatives, we remain on track to be cash positive by the end of FY 'twenty six. In line with our progressive dividend policy, the board has declared an interim dividend of 3.7p which is up 23% year on year, underscoring our continued confidence in the business model and growth prospects. I won't go through all the numbers here, but let me give you the highlights. Impact of inflation, demand for our services, especially higher margin services such as risk transfer, project work and new wins have driven the strong growth across the board. Paul and Ben will go through each of the divisional highlights. Speaker 200:05:51On costs, which I'll cover more in the next slide, have grown 18%, which importantly is below revenue growth despite inflationary pressures. Net finance costs have reduced significantly, reflecting the reduction in our bank debt following the sale of NPT last year. Adjusted profit after tax has therefore grown 52% year on year. On the non trading and exceptional items, which are all consistent with previous treatment and largely non cash, higher share based payments reflect the higher expected vesting on the back of EPS growth and improvement in TSR and exceptional cost of €1,100,000 in respect of the deferred consideration for the Penfida acquisition. Total operating costs are up 18%, below the 23% growth in revenues. Speaker 200:06:40Additionally, costs as a percentage of revenue have dropped from 76% to 73%. Within that, staff costs are up 20%. Of that 20, 11% is driven by higher headcount and the rest due to inflationary and promotional increases and a higher accrued bonus, which is commensurate with the financial performance. Increase in IT costs reflect our continued investment in tech, particularly cybersecurity. Other costs have increased primarily due to more TNE as well as client disbursement costs, which has an equal and opposite within revenues. Speaker 200:07:17Adjusted operating cash inflow of 26,100,000 equates to an 84% OCF conversion, an improvement on the 70% last year. Now this is flattered by project work with cash received in advance, but on a like for like basis, the conversion was 72%. Guidance for the full year and future years remains conversion of between 90% to 95% as we continue to grow. We've spent 7,300,000 during the half year to buy back shares, which have been used to satisfy vesting of share awards. CapEx of just over 4,000,000 includes 2,000,000 on the continued development of Aurora and further 2,000,000 on leasehold improvements and the remainder on BAU IT spend. Speaker 200:08:04Full year CapEx guidance is between €8,000,000 to €9,000,000 Net debt at 30th September was €22,400,000 and the covenant leverage of 0.37 times. Currently, we have €68,000,000 of undrawn facility from the €100,000,000 available until October 26. Now just to remind you of our capital allocation priorities, which remain unchanged. As far as M and A is concerned, it absolutely remains a part of our strategy, particularly as we expand our reach beyond the traditional pensions market. We have a methodical approach to M and A, which we have applied successfully to 6 earnings enhancing transactions so far. Speaker 300:08:48Now before we get into the strategic and operational review, a quick reminder of what we're aiming to do as a firm. In a nutshell, our ambition is to be the best provider in our market, and that means being a high quality and relationship led firm and crucially one with a broad range of services so we can help clients with everything they need when it comes to pensions. We organize ourselves into 3 main business lines. So Actuarial and Consulting, where we look at things like pension scheme funding and broader pensions advice. Investment consulting, where we provide advice on how assets are invested. Speaker 300:09:21And administration, which is where we do all the record keeping and the day to day interactions with the members themselves. Now at the moment the vast majority of work we do relates to pension schemes. However, as we'll touch on a little bit later, we're doing an increasing amount of work for insurers as well. From an XPO's perspective, any change in the pensions landscape is generally good for us as it provides an opportunity for us to support our clients and then help them deal with it. And these changes can be due to changes in market conditions which impact the financial position of the pension schemes, or they can be driven by a change in legislation or regulatory guidance. Speaker 300:09:57Now there are lots of changes that have already happened that are keeping us busy. So the large rising guilt yields over the last couple of years has led to a big improvement in the funding level of most pension schemes, and that gives them more flexibility. The option of running on pension schemes to enable the sponsor or members to benefit from the surplus is also gaining traction. So we're doing a lot of work with clients to help them understand the different options on what's best for them. Now where clients choose to pursue an insurance transaction, it typically creates a huge amount of work across each of our business lines, ranging from things like data cleansing all the way through to breaking the transactions themselves. Speaker 300:10:36There's also a lot of going work going on around benefit rectification projects. So we're still very busy with GMP related projects for private sector clients, and McLeod is a big rectification project for public sector schemes. Looking ahead, we expect things to remain busy as we continue to support our clients in these areas. We also have the new pension scheme funding regime which came into force in September and that means the 3 yearli actual valuations for schemes will now be a little bit more complicated The schemes will have to properly articulate their longer term strategy and submit this to the pensions regulator. So turning briefly to each of our business lines and starting with ATTRO and Consulting where revenues grew at 17%. Speaker 300:11:18Now this strong growth in revenues was driven by a lot of demand for services generally but particularly in 2 areas. The first was transfer where we helped clients with bulk annuity transactions. And whilst a lot of work is required a lot around the actual broking of the transactions themselves, often the bigger part is the preparatory and post transaction work, which can run for many years. And what's been really pleasing here is that over the last few years, we've been working with clients on more and more transactions. And our experience and credentials mean that we're now being invited to opportunities to do this work on non XPS clients as well. Speaker 300:11:54The second area we've been really busy is around GMP projects where we're making good progress, having now completed this for around 14% of our clients. However, clearly, there's still a long way to go. Now efficiency has also been a big focus. And in particular, at the start of the year, we put through significant increases in our charge out rates, reflecting the prevailing rate of inflation at the time. However, we also slightly changed the shape of our resourcing pool, so we've been getting more work done at more junior grades. Speaker 300:12:23And that's been really positive for our clients as it's helped manage the headline rate increases. It's also been positive for our margin. Looking ahead, we expect much of the same, plus an even bigger focus on growing our market share by winning new logo clients, expanding what we do for our clients, and we'll also be focusing on growing our insurance revenues, which Paul will come on to shortly. Investments consulting was broadly flat over the period and this was perhaps not surprising as it grew by almost 50% over the previous 2 years as clients spent a huge amount of time on investment issues following the LGI crisis. So what we're seeing is really just the impact of activity levels reverting to normal. Speaker 100:13:03Having said that, the fallout of Speaker 300:13:04the LGI crisis continues and there's an increasing focus on the performance of fiduciary managers, many of whom have been struggling with their performance recently. And in fact, many clients who use a fiduciary management solution are taking a fresh look at their governance model as in many cases the reasons they appointed a fiduciary manager no longer apply. So as we look ahead, whilst we expect demand to remain at more normal levels, we are starting to see more and more opportunities to help clients review their investment governance model and fiduciary manager. We're also seeing a growing demand to help clients around illiquid assets. So where clients are moving towards an insurance transaction, they're often looking to sell illiquids. Speaker 300:13:44Equally where clients are looking to run on, they're often looking to buy illiquid assets. So there's a need for someone to join all of this up. Finally, at the bottom of the slide we're doing more work around defined contribution schemes, where we've been bringing a lot more sophistication around the design of default strategies and post retirement investment solutions. Speaker 100:14:03Administration had a very good year, posting an eye catching 40% growth. Now, this is in part driven by higher inflation in the recent past. As we've explained before, there's a bit of a lag for this to work its way through the system. And so even though inflation has now come down, we've still been lapping comparators where our fees have increased at the prevailing inflation rate of a few months before. Now growth has also come from onboarding new clients. Speaker 100:14:28A lot of growth has come from project work as well. And we've been especially busy on McLeod remedy work. Now as a reminder, this is work implementing changes to public sector pension schemes following a court judgment a few years ago that ruled the changes the government's made to these pension schemes have been done so unlawfully. We've got lots of police and fire service clients and we've been doing a lot of work to help them to meet a deadline next year to get most of the rectification work done by then. Now, we should stress that this is work that boosts this year. Speaker 100:15:00It is one off and it won't repeat. However, we still have a really positive outlook. Inflation is lower and that will work its way through the system and McLeod work will finish. But we have new schemes going live, including of course our new biggest client, which is John Lewis, which we expect to go live next April. Now, McLeod also creates wider opportunities for us because where we've been brought in specifically for this work, if we do a really good job, we may well be able to win more long term work as well. Speaker 100:15:28We're also going to see increasing efficiencies in administration as we keep moving clients onto our Aurora platform. The momentum on that's really growing. We've now moved around 150,000 lives across. Our SIP business also had a good half year. They've had continued new business success and they also benefited from higher bank interest versus prior comparators. Speaker 100:15:51Now in this business, we achieved a big milestone on technology, successfully bringing together the systems from the Michael J. Field deal we did a few years ago onto one common platform. We also moved Michael J. Field staff into a larger combined XPS Manchester office and thus we really have now completed that integration. The future looks bright in SIP. Speaker 100:16:12It's another area where we win awards for what we do, and we've continued good new business volumes as well. Now, we've spoken a little bit about growth into tangential markets before. There's quite a large overlap between pensions and insurance, especially with the growing volumes of business in the bulk and unity market. It's already the case that one of our biggest clients is an insurance company rather than a pension scheme. Now insurers need help in lots of areas and we've got skills and resources that are highly transferable and we've got a brand and relationships that give us a really good head start into this market. Speaker 100:16:48Now we made progress on this in this half with the hiring of David Honor to lead our practice and really professionalize what we do in this space. David joined us from PwC where he was a senior partner in their insurance consulting business. Now this is an area where we expect a period of investment. It will be slow and steady, but we hope to see some good growth coming through over time. Speaker 300:17:11So it's been another successful 6 months. The revenue growth of 23% is really strong. And whilst it's been supported by the fee increases on the 1st April, the growth is predominantly from us providing more services to our clients, particularly in areas where we've invested to expand our capability. We've continued to focus on our delivery model, getting work done at the right level and using technology whenever we can, which has been really positive for our margin. Now looking ahead, with so much going on in the industry, we're optimistic that we'll continue to see strong demand for our services, both from our existing clients and through winning Nuance. Speaker 300:17:49And we're continuing to invest, both in technology to improve what we do and our efficiency, and in our services, particularly building out our broader insurance consulting capability. So that's all we wanted to cover. Thank you very much for listening. We'll now go to Q and A. Operator00:18:09We will now begin the Q and A session. If you wish to ask a question, please use the raise hand function at the bottom of your screen. Participants can also submit questions through the webcast page using the ask a question button. We will pause for a moment to assemble the queue. We will take our first question from Steve Wolf of Deutsche Bank. Operator00:18:39Please go ahead. Speaker 400:18:56There we go. There we go. That would help if I unmuted. Dear, it's only taken a few years. Firstly, if you could the proportion of work that typically is time and materials versus the recurring work where you might have put through the annual sort of CPI changes. Speaker 400:19:15Just thinking of what you can do straight away for inflation versus with where the CPI is? Secondly, the proportion of clients transferred over to Aurora at this point? And then thirdly, any indication of sort of the amount of junior staff that you're hiring now, whether that school leavers proportionally to what you might have been doing, say, 2, 3 years ago? Thanks. Speaker 500:19:50Thanks, Steve. So if I take the first one on the proportion of the work, time and materials versus fixed fee. So there is an element of fixed fee with all of our clients. So the repeat recurring work will be subject to a fixed fee contract, which will just automatically go up by the rate of inflation. And then on top of that, we've put up our charge out rates on the 1st April at a rate usually higher than inflation. Speaker 500:20:22And we use that for project works, etcetera. For example, risk transfer, that would be all project work. And this year, primarily, most of the growth has come from doing a lot more project work on our existing clients. In terms of the exact split between what's Time and Materials and fixed fee that can fluctuate, this year, it clearly would have been more in Time and Materials bucket. Ben, do you want Speaker 600:20:48to take the Aurora? Yes. Sure. So the question, Steve, I think was roughly what proportion of our clients have now moved over to Aurora. So in terms of member numbers, so the figure we've put in the pack is about 150,000 members have moved across. Speaker 600:21:02We administer the benefits for just over 1,000,000. So you can see we're about 15% moved across. In terms of number of schemes, it's probably a little bit more than 15% because some of the smaller ones haven't run fast, but it gives you a sense of where we are in that. And that's a project that will keep us busy probably until FY 'twenty seven when we'd hope to have everything across the normal system. Speaker 700:21:24And in terms of recruitment, Steve, we're yes, we've just accelerated recruitment of junior staff. It is our model that we take talented youngsters in, school leavers and graduates. A few years ago, we pivoted a little bit more towards school leavers and we found that to be extremely successful. It's improved the diversity of people that we take into the organization, and we've got some really talented, highly motivated people coming in. We still take a lot of people from Russellbrook Universities and so on as well. Speaker 700:21:54But that is our model. We train and develop people, and we turn them into the actuaries, consultants, administrators of tomorrow, and everybody moves up through the pyramid as we go. In terms of numbers of hires, we take up the order of 50 new joiners directly from higher education into the business. And that's probably increased roughly proportionally with the size of the revenues of the group as a whole, the staff numbers of the group as a whole as the entire pyramid has sort of grown as we've grown our revenues. Yes, it's an exciting time for them to join because there's an awful lot going on in the industry. Speaker 700:22:28And we offer an awful lot of training and development, professional qualifications and so on. And we work really hard to be a very attractive and good employer. Operator00:22:40Our next question comes from Justin Bates of Canaccord Genuity. Please go ahead. Speaker 800:22:48Thank you. Good morning, gents. It would be great to hear a bit more about the insurance work, that you're referencing and any differences between that and the nature of the clients that you have today and the type of work. Anything you could provide would be really helpful. Speaker 600:23:08So I guess there's 2 elements to that. The first is a lot of the work we already do for pension schemes is directly applicable to insurers. So things like administration, when an insurer unmitigated pension scheme, they need those same benefits administered for those same members. And so we are growing our work to do the administration for insurers. Equally, some of the cash flow work, etcetera, and demographic analysis and data cleansing is directly relevant as well for insurers. Speaker 600:23:40So that's something that we've already been growing. More generally, insurers also need services to support them on finance transformations, accounting work, order capital requirements. And so that's the area that we're gradually kind of moving towards. But primarily, at the moment, we're doing the first one, but our ambition is to keep going and also move into the second. Speaker 800:24:04Okay. And the sort of scale of the opportunity, if we look sort of 3 to 5 years down the line, is it possible to quantify? Speaker 700:24:13Yes. It's quite a big market. It is a big market. I mean there's roughly as many actuaries working in life insurance as there are in pensions, albeit a lot of them do work in house for the insurers. But there's a big consulting and contracting market out there that's probably north of £1,000,000,000 worth of fees. Speaker 700:24:30So comparable to the advisory market and pensions, it's just that little bit smaller. To gain some market share in there, of course, it's going to be a slow and steady process. We are building from a place where we've got a strong brand and strong relationships with insurers because our world and those do increasingly overlap. But organically, to grow a business that's meaningful in the scale of XPS will take a little bit of time, but it's certainly something worth investing in. We've got such transferable skills, high brand, great relationships already to move from. Speaker 700:24:59It is a possibility that we'll grow inorganically in that space to accelerate. There are possible opportunities there. But of course, as usual, we've got a huge amount of discipline around M and A and only something would really work and fit with us culturally and help us to move it forward because we think there's very strong organic opportunities at the same time. A little difficult to put a precise figure on where we'll be in 5 years' time, but suffice to say, our ambition is certainly that it's a meaningful proportion of the group's revenues, which we do expect to continue to grow more widely between here and there. Hopefully, that gives you a bit of an indication of our ambitions there. Operator00:25:37Our next question comes from Jacob Armstrong of Stifel. Please go ahead. Speaker 900:25:44Yes, morning guys. Just two questions from me. Firstly, we saw the acquisition of Redington by Gallagher last month. Obviously, you've seen a lot of consolidation in the space. Can you talk about kind of what you've seen in terms of consolidation and the competitiveness of your peers there and whether any integration disruption at Reddington would be a benefit to you? Speaker 900:26:02I appreciate everybody more focused on the investment consulting side, but any of you would be interesting. And then related to acquisitions, given the consolidation trend, how are the multiples for deals trending at the moment? Where's your focus given you've got the full service offering, you've got good scale? Would it be on accelerating the insurance offering? Speaker 700:26:23Yes. Sure. So there is quite a lot of M and A activity in our industry. You're absolutely right. Redington is a direct competitor of our investment consulting business, and that recently changed ownership. Speaker 700:26:38Buck is another organization that's bought by Gallagher, a large U. S. Broking and advisory firm as well. And a change of ownership recently in the private equity space where ICA, one of our competitors, was sold by 1 private equity firm to another, otherwise continues along on its path. So quite a lot of interest, quite a lot of activity. Speaker 700:26:58Of course, most of those deals are private. I don't think on any of them, the underlying multiples have actually been disclosed. But I think their market gossip is certainly that they're expected to be healthy double digit multiples, probably a little bit above 10x and probably broadly similar ultimately to the trading multiples of XPS at the moment. I think it's quite a strong validation of long term confidence in the industry as a whole that businesses are trading for such healthy multiples at the moment. In terms of what it means to us, an organization like Reddington and so on changing hands, if there's a bit of disruption around M and A, that does give us the potential to compete for their clients or to have an advantage in competitive processes or against them in. Speaker 700:27:43But I must say that's generally a little bit second order. These things can transition reasonably smoothly. There's a couple of more transactions in administration, for example, Aptia coming out of Mercer, neglected to mention that one. Sometimes you'll see a little bit more disruption where there's a carve out of an organization Speaker 600:27:59from Speaker 700:27:59part of a bigger group. I'm sure if you were to speak to the people involved, they'd say everything is going absolutely swimmingly and really well. That might be the case. But of course, it does create the potential, a little bit of noise in the industry that there's the opportunity where organizations are going through big changes internally, that they might take their eye off the ball a little bit. And certainly, we're on hand if that were to happen to try to exploit that. Speaker 700:28:22In terms of our focus, it is absolutely on organic growth in our own industry. There are few opportunities though potentially for M and A to help. We put them into 2 broad buckets. Number 1, would we be interested in consolidating with another firm that's comparable to us or similar to us in what it does in our own market? The answer to that is a maybe. Speaker 700:28:45That would probably be a synergies driven play as we do genuinely feel that at XPS we've got really, really strong capabilities across everything our clients need. So we wouldn't be doing it so much to boost the capability, if you like, but rather more the synergies and the benefits you could get from that. And there are some additional benefits that still further scale potentially. I have to say we'd be very, very cautious indeed about such a transaction given we're just doing so well in our own market at the moment. And now as you saw in our presentation, you have a 4 year track record of really good growth, really good operational gearing. Speaker 700:29:17So rocking the boat on that is something we'd only do for a deal that we were convinced was absolutely certainly going to be really, really beneficial for shareholders, our people and our clients for the long term. Perhaps another focus that might be a little more likely, as I alluded to a moment ago, of M and A to help us grow in an area that we don't currently have the scale in or that could boost our capabilities. And the most obvious place is into the wider Financial Services consulting, particularly obviously we're signaling potentially into the insurance space. But again, as I said it moments ago, we've always been extremely careful about such things. We think there's pretty good organic opportunities at the moment in any case. Speaker 700:29:58But watch this space. Operator00:30:04Our next question comes from Porsha Patel of Canaccord. Please go ahead. Speaker 1000:30:11Morning. Can you hear me? Speaker 500:30:14Yes, we can. Speaker 1000:30:15Okay, great. Thank you. Thanks for taking my question. I just wanted to ask you about trends in client numbers, if that's okay. So looking at the advisory KPIs, just noticed here that the number of active clients has gone down year on year, but your revenue has obviously gone up 13%. Speaker 1000:30:34So wondered if that's a continued concerted effort by yourselves to focus on the larger value clients. I think you've talked in the past about moving away from some of those lower value clients. So just some color on the dynamic there would be useful. And on a similar note, new logo wins have held up comparably to the last 6 month period, but you've noted here that there have been less tender opportunities this year. So also just some color on why that's been the case and whether you expect that to pick up going forward would be helpful. Speaker 600:31:09Thanks, Borja. So in terms of your first question, the client numbers, I look at the advisory and consulting business. So just to be very clear about what that number is, that's the number of clients where over a 6 month period, we build the annual equivalent of £10,000 And what drives that number probably more than anything else is where you have a blanket change or shock in our industry, all clients will need a bit of extra help and it will take some of our smaller clients above the £10,000 level. So September 23, March 23, obviously was when the LDI crisis fallout happening. So pretty much all of our clients would have needed a little bit extra support, and it will therefore push some over the £10,000 limit. Speaker 600:31:53So that's what's really going on there. And if you look at the September 2024 figures, they compare quite well to September 2022, and September 2021, for example. So what's really driving our growth is doing more work and more projects, strictly with transfer and GMP. On clients that would probably already be noted in that KPI, It's just when you get something that affects the industry so significantly, you see smaller clients actually then just get over that hurdle. So that's what's going on there. Speaker 700:32:24In terms of new business opportunities, we've got a pretty healthy pipeline. There's different dynamics in different bits of the group, but dealing with each. In actuarial, the big opportunities are in project work and in risk transfer. And where we've grown our team so successfully in recent years, we're beginning to make progress in winning risk transfer projects, not just on our own clients but externally in the market, and that's a real focus for us going forward. I think we're highly credible. Speaker 700:32:52We did our biggest transaction. And at the time, just a few weeks ago, it's the biggest transaction that had been announced in the market when we helped the trustees of the Michelin pension scheme, which is over £1,500,000,000 in size to complete a full insurance transaction, which is a fantastic credential for us in the market. And the opportunities to build on that are quite real for us. In administration, we are, of course, on boarding our biggest ever win in John Lewis. And the market there is healthy for further first time outsourcings like that. Speaker 700:33:23But sometimes the market looks at you and says we need you to do sort of one at a time. We've experienced this over many years within the past at Veeva, with IBM, with many others. And so you onboard 1 safely and securely and are in the market for the next one and so on beyond. And actually, in terms of how we run our business, safe and securely doing that is absolutely the way that we like to do things. But there's plenty of opportunities. Speaker 700:33:46I should say also in the cloud, in administration, we have generally stood up very well to pretty tough challenges of delivering the cloud remedy work. And we think that we might be doing a little bit better than 1 or 2 of our competitors in that space. And that does give us the opportunity to pick up more work as the deadline looms. And equally, if you shine like that on a project, you've got a great opportunity to potentially broaden what you do and get more long term annuity income type work if you become the administrator afterwards. The investment, it's quite interesting. Speaker 700:34:18We've highlighted that the investment performance this year and very creditable to actually hang on to the revenue after 50% growth in the last 2 years. But now the market is beginning to shift. And I think people are realizing that there's potentially a shift in the governance model, the requirement for slightly more expensive approaches with fiduciary managers and so on in the past to try to drive improvements in funding levels might not be needed anymore quite so much now that funding levels have got a lot better. That would be very favorable to us because we're not a fiduciary provider. We provide more traditional investment consulting work. Speaker 700:34:53And actually, the value add from that now really might come into its own. So we expect to see quite a few opportunities in the investment consulting space emerging over the next 6, 12 months and beyond. So yes, different dynamics in different places, but it's a lively market and plenty of opportunities for us to continue to take a little bit of market share as we look forward. Operator00:35:20Our next question comes from Raja Vivek of Shaw Capital. Please go ahead. Speaker 1100:35:29Thanks. Good morning, guys. Can you hear me? Just check. Speaker 500:35:33Yes, Raja. Speaker 1100:35:36It's Vivek, by the way, but thank you. So I just wanted to I think that your first question was about revenue growth and just drilling into that a bit. And Snell, you hopefully answered that semantic. I just wondered if you could I could push you for some of the sort of numerical splits there. So of the revenue growth you did in the first half, can you just give a sense of how much of that was price rises and how much of that was volume? Speaker 1100:36:05And I'm keen to hear how that sort of shook out in a competitive context. And what are you seeing in terms of competitive environment of pricing? How hot is? How intense is competition there? And are you fed against that? Speaker 1100:36:20So yes, that was my question. Thanks. Speaker 500:36:24So I'll cover the price versus volume question. And versus sort of previously, this year, the price and volume dynamics are different in different divisions. So within pensions and advisory, for example, the 17% growth, about 3% of that was price and the rest would have been volume. So we've been doing a lot more with our existing clients as well as some of the new wins, especially things like the risk transfer projects continuing to do GMP work that has accelerated. So volume plays a bigger part this year. Speaker 500:37:04And in administration, within the 40%, probably closer to 9% to 10% would have been inflation. And this is because there's a lag impact of the higher inflationary charge out rates that we sorry, not charge out rates, higher inflationary fees that we put through last year and sort of in the second half of last year especially. So that is the nuance. And obviously, within administration, the big part of the volume work is McLeod Remedy Project. And GMP also has an impact in the within that sort of the remainder 30%. Speaker 600:37:43Yes, in terms of your question, Rebecca, on how competitive that we sort of have been or any impacts there. So I guess across the industry, it is market standard for people to put up their contracts by an inflationary measure and to put charge out rates up by inflation or often for individuals significantly more to reflect their own kind of promotional and experienced growth. So we've been doing very much the same as that and we expect that's in line with other people. I think where we've done really well is on our resourcing, we've got a slightly more weighting towards more junior people, particularly within the advisory business. And therefore, that's meant that work has been done for clients Speaker 800:38:26at a Speaker 600:38:26slightly cheaper level. And so they've seen a much lower level of increases in fees than I think if people haven't in the industry managed to realize those efficiencies. That's been good for us too because generally the margin is very positive as well under that model. So I think we've managed the increases. 1, I expect over the year, we've become probably even more competitive than we were at the start of it, works like asbestos. Speaker 600:38:53But I'd probably just like we've just seen the results for our latest client survey, which are really positive, I think marginally more positive than a couple of years ago despite the fact that we have more than doubled, I think, in terms of size. And again, within that, there is no real kind of feedback that we're not offering really good value for money. So that's really positive as well Speaker 1100:39:14there. Thank you, chaps. That's really helpful color. Thank you. Speaker 500:39:19Thanks, Vivek. Operator00:39:22We will now move on to written questions submitted via the Spark Live webcasting page. Our first question comes from Thomas Rand of Davy. Three questions, please. 1, please could you expand on your comments around capital allocation policy and M and A focus, which areas are high priority and how does the pipeline currently look like? 2, within the risk transfer business, do you have the right level of resources and how do you see the growth outlook for this part of the business? Operator00:39:573, could you give us a little more detail on the timing of how the Aurora platform will be rolled out and longer term potential for the platform? Thank you. Speaker 500:40:09Thanks. I'll take the capital allocation risk transfer of Paul, if you could take that one, Ben and Aurora. So in capital allocation priorities, so first and foremost, it's the realizing the organic growth opportunity that we have in front of us, whether it be in advisory or in administration. Secondly, it is to continue to invest in tech, and I mean, the Aurora platform, completing the rollout of that. And I think the Aurora platform, which Sven will touch on later, does have further potential, and we will be looking at that as well. Speaker 500:40:47And it's also about, more generally in the business, wider rollout of tech, whether it be AI or the radar platform within advisory. Thirdly, we'll continue with our progressive dividend policy and then obviously looking at M and A as a core part of our strategy. And as Paul alluded to earlier, M and A, it is a sort of broader field for us now that we've entered the insurance consulting market, But we did remain disciplined on that M and A front. We weren't engaged in sort of the race on the price just to be able to get another M and A under our belt. But we are very focused on returns. Speaker 500:41:33And we've had a very good track record in terms of the last 5 bolt on M and As that we did, about €25,000,000 to €30,000,000 of CapEx sorry, capital deployed with a return of in excess of 20% on that. So but the M and A pipeline is strong, as Paul said earlier. There's lots of activity going on. And clearly, we'll be looking at opportunities on that. Speaker 700:42:00On risk transfer, yes, it is a it's a hot area in the market. We have grown our team through a few external hires over the last few years. And in particular, the very senior leadership of the team was bolstered a few years ago, which has proved to be extremely successful because the individuals who've come in have really booked it and driven a lot of growth. Of course, we have a lot of results internally where we can retrain actuaries and other skilled professionals to get involved in these projects. Very similar skills to their day jobs are required to go and learn a little bit more about the transaction world, specifically in insurance. Speaker 700:42:37But clearly, within the space of a few weeks, a few months, a few deals of experience, more junior people can become really quite senior experienced practitioners quite quickly. So that works for us extremely well. We expect that we will continue to make a few more senior hires. I do think it's a place where our culture has proved to be extremely important. We managed, as I said, when we bolstered the senior team, we had the leader of that join us from 1 of the big three firms. Speaker 700:43:04Working for a global multinational broking firm like that is a different experience to working directly with the senior leadership team at XPS on fulfilling a vision and getting on with it and doing it and probably having some fun, an underrated word, in going after some of these bigger firms. And that's really resonated. And when people join us and they enjoy what they do and they get what they were promised before they've joined the firm, they then are quite evangelical in talking to other people in our industry about potentially joining. And we have found that sort of snowball effect. We hope to hire some really good people to keep us going on our journey in addition to the, yes, the retraining and reskilling of some of our people internally as well. Speaker 700:43:46Thanks, Will. So the third question Speaker 600:43:48is about Aurora, kind of the platform rollout and broader opportunity. I think we've touched on this, but just to recap and add a bit more context. So we currently have a number of platforms that we use to do administration. And so all of those will end up being consolidated on and on to Aurora. And we're doing it effectively one platform at a time. Speaker 600:44:07And so we should come off one platform in each of the next 3 financial year ends actually, so that we'll be fully on to Aurora by the end of FY 'twenty seven. In terms of, I guess, the benefits, firstly, it's been really powerful in new business. It's a real kind of USB, and we're going out to market, winning new administration clients. As we bring existing clients across to it, there's a benefit in terms of not paying license fees to external providers and getting to a long way of working across the whole business, which brings simplicity and more efficiency. It's also effectively Speaker 700:44:43built on Speaker 600:44:43the latest technology, so easier to put in place more automation and use some of the latest AI and that sort of technology. So there's big potential efficiency gains and it's obviously at the heart of the service that we'll be providing to insurers as well as we start doing more work there. So they're the kind of key areas we've got as focuses at the moment. We need to talk about other ways that we could potentially leverage the platform, but it's probably a little bit early to be talking about those in this forum. Operator00:45:13We have another question via Zoom from Darryl Go of RBC. Please go ahead. Speaker 1200:45:21Good Morning, everyone. Hope you can hear me. Just one question, please. So if you look at the margin, that improved pretty strongly year on year, 280 basis points. How should we think about the evolution, say, for the next 12 months? Speaker 1200:45:36What are the pluses and minuses? And I guess within that, could you also talk about the impact of the National Insurance change that will come in next year, please? Thanks. Speaker 500:45:48Good question. So in terms of the margin this year, clearly, there are a number of one offs that are contributing towards that. Some of those will persist, will continue. The risk transfer markets are doing more of the higher margin work. And if you look at the consensus, that has margin improving into the future. Speaker 500:46:15This is prior to, obviously, the national insurance increase that came through on the 30th October. We've quantified the impact to be around about €2,500,000 of additional cost per annum from FY 'twenty six. And we are currently looking at how we can obviously mitigate some of that through various measures like price, looking at our recruitment model, the pay increases, etcetera. But we obviously cannot offset all of that. And I think that is common with lots of other businesses Speaker 600:46:54as Speaker 500:46:54well. But so absent that, there is a margin improvement. And then obviously, beyond that, in FY 'twenty seven, once we've rolled out the Aurora platform in full and we start to drop away, the legacy suppliers in that area will start to realize more operational efficiencies. And so you can see within the consensus, margin starts to improve by at least 0.5 percentage point each year from thereon. Speaker 1200:47:25Got it. And I guess the point around AI that you spoke about, Ben, is that also sort of a longer term thing, those efficiency gains from AI and RPAs within your operation? Speaker 600:47:40Yes. So I mean that's sort of an ongoing focus to look at the technology available and how we can use it. But definitely within certain parts of our business where there's a lot of repeat kind of process driven tasks, there's potentially an opportunity there to be able to drive efficiency and fundamentally do more work with kind of the same or any slight increases in the numbers of people. So that's definitely our ambition. And it's certainly a big focus as we start embedding Aurora on sort of one way of working in that part of our business. Operator00:48:15We have another written question from James Fletcher of Berenberg. Could you give your first thoughts as to whether the proposed budget changes regarding unused pensions being brought into estates for inheritance tax might affect them? Do you think it will have any meaningful impact for XPS? Speaker 700:48:40Probably, honestly, no. That is something that's a little bit at the edges and might change certain member behaviors and decisions and so on within the pension schemes that we run and administer, but it isn't a particularly seismic change in terms of the advice that we give. I think what we're really interested in though is that the government's sort of wider agenda, there are certain things in the Mansion House speech, that will drive the need for a lot more advice, particularly around what might happen with consolidation of defined contribution schemes into these potential mega funds and so on. A lot of our clients are a little bit anxious about what that might all mean for them and a lot of advice is going to be needed. The glaring omission though in the Mansion House speech was it didn't really say anything at all about the future of defined benefit schemes and in particular this really quite hot topic in the industry of whether pension schemes might be able to access their surpluses that they're now building up more easily, which we are quite passionate about. Speaker 700:49:38We think it could make a very significant difference to both the members of the pension schemes who might be able to access higher, better benefits to the employers who may in turn be able to offer higher defined contribution pensions to their members. And that ultimately would also likely to have the government's primary objective of boosting growth in the U. K. Economy because it could push a lot of assets out of low risk defined benefit schemes washing out of them as they're not needed in those schemes anymore into higher returning assets, potentially to the boost of the U. K. Speaker 700:50:10Equity market and all sorts of things. We didn't get that in the Mansion House speech, but we believe the government is thinking very, very hard about it, and we may hear something a little separately about how all of that might unfold. So yes, in the answer to the question, not a lot of change for that specific item that you identified, but an awful lot of other things coming down the pipeline that we are really excited about and that could ultimately drive a lot of demand for services in the business. Operator00:50:40There are no further questions. I will now hand over to XPS team. Speaker 700:50:48Well, thank you very much indeed, everybody, and thank you to all of those of you who submitted a question. We've enjoyed answering them this morning. Hopefully, the presentation was really informative. We've enjoyed producing another great set of results that we're really, really proud of. We're looking forward to a strong H2. Speaker 700:51:06And for many of you, we look forward to seeing you in 6 months and reporting on hopefully a great full year for the firm. Thanks,Read morePowered by