Inogen Q3 2024 Earnings Call Transcript

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November 7, 2024

There are 6 speakers on the call.

Operator

Welcome to Inogen's Third Quarter 20 24 Earnings Conference Call. At this time, all participants are in a listen only mode. Following management's prepared remarks, we will hold a Q and A session. As a reminder, this conference is being recorded today, November 7, 2024. I would now like to turn the call over to Ryan Peterson, Investor Relations.

Speaker 1

Thank you all for participating in today's call. Joining me are President and CEO, Kevin Smith and CFO, Mike Bork. Earlier today, Inogen released financial results for the Q3 of 2024. This earnings release is available in the Investor Relations section of the company's website, along with a supplemental financial package. As a reminder, the information presented today will include forward looking statements, including without limitation, statements about our growth prospects and strategy for 2024 and beyond expectations related to our financial results for the full year 2024 progress of our strategic initiatives, including innovation, our expectations regarding the market for our products, on our business and supply and demand for our products in both the short term and long term.

Speaker 1

The forward looking statements in this call are based on information currently available to us as of today's date, November 7, 2024. These forward looking statements are only predictions and involve risks and uncertainties that are set forth in more detail in our most recent periodic reports filed with the Securities and Exchange Commission. Actual results may vary, and we disclaim any obligations to update these forward looking statements, except as may be required by law. We have posted historical financial statements and our investor presentations in the Investor Relations section of the company's website. Please refer to these files for more detailed information.

Speaker 1

During the call, we will also present certain financial information on a non GAAP basis. Management believes that non GAAP financial measures taken in conjunction with U. S. GAAP Financial Measures provide useful information for both management and investors by excluding certain non cash items and other expenses that are not indicative of Inogen's core operating results. Management uses non GAAP measures internally to understand, manage and evaluate our business and make operating decisions.

Speaker 1

Reconciliations between U. S. GAAP and non GAAP results are presented in tables within our earnings release. With that, I will turn the call over to Inogen's President and CEO, Kevin Smith.

Speaker 2

Good afternoon, and thank you for joining our Q3 2024 conference call. During today's call, I will review our Q3 performance and provide an update on our progress towards our 3 strategic priorities, driving top line growth, advancing our path to profitability, and expanding our innovation pipeline. I will then turn the line to Mike for a full review of our financials and outlook. I am pleased to share that we are making great progress against our strategic initiatives beginning with our progress on driving top line growth. In the Q3, we delivered on this objective by achieving 89,000,000 in total revenue, reflecting 6% year over year growth.

Speaker 2

Our performance was led by strong POC sales through our business to business channels where we drove over 20% year over year revenue growth for the 2nd consecutive quarter. We continue to expand our relationships with new and existing customers as patients and providers increasingly recognize the benefits that our solutions provide over other oxygen therapies and appreciate our quality, ease of servicing, and 8 year service life. In particular, we are having success taking and expanding share within the accounts of some of our largest customers. Turning to our direct to consumer sales channel, we saw year over year declines as we continue to operate with a downsized and streamlined sales force. Although our revenue is down, we are pleased that this channel is becoming more profitable as a result of our cost structure and careful management.

Speaker 2

As we complete our 1st full year with a smaller team and move into 2025, we anticipate better year over year performance. DTC is a core part of our business model and we are working diligently to bring it back to growth. As part of these efforts within the DTC business, we continue to advance our previously announced hospital and patient first pilot programs. On the patient first pilot, we are still in the process of expanding the program out, but we are pleased with the effects we have seen thus far and anticipate it will be fully rolled out in the first half of twenty twenty five. Our hospital pilot is still being evaluated for effectiveness and we will share updates as they become available.

Speaker 2

These programs along with a host of other improvements we have made to the organization's structure and strategy are a large part of our efforts to reposition Inogen for long term sustainable and profitable growth. Before I move on to talk about our next strategic priorities, I would like to highlight the recent addition of Erik Pauls to our team as Vice President of North American Sales. Erik joined us in early September and we are excited for the 2 plus decades of experience he brings to our sales force. In addition to his years of experience, Eric brings a number of strong relationship from his years of leadership in the respiratory field. And as part of our efforts to reduce friction between our business channels and scale overall growth, Eric is now managing both the rental and domestic business to business channels, marking a change from our prior sales structure in which separate leaders managed our business to business, direct to consumer and rental channels.

Speaker 2

We believe this change will improve alignment across our business and ensure that we are directing every customer and patient to the right resources for sales to be completed successfully. I will now discuss our progress on our second strategic priority, to reach sustained profitability. During the quarter, we generated $3,000,000 of positive cash flow, strengthening our already resilient balance sheet. This marks our 2nd consecutive quarter of positive cash flow, a testament to our team's focus on ensuring every dollar spent is being allocated to position Energen for growth. We also achieved a 2nd consecutive quarter of adjusted EBITDA profitability.

Speaker 2

While we still expect to end the second half of twenty twenty four with an adjusted EBITDA loss, this is proof that our strategy, portfolio and team can achieve long term profitability. Part of our efforts to achieve this long term profitability have been through our initiatives to improve gross margin. These include second sourcing our raw materials to ensure we are reducing costs, production streamlining and implementing even more rigorous quality control to minimize defects and product returns. Programs like these are just one part of our strategy, but we are seeing the benefits paying off and continue to expect to see this going into next year. On the topic of operating expenses, we have continued to see rising advertising costs due to the excess demand for TV spots in advance of the election.

Speaker 2

As a result, we have reduced some campaigns that were not returning value to the organization. This decision is emblematic of our efforts to evaluate the return on every dollar invested in the business. Finally, I would like to share updates on our innovation pipeline. We recently announced the launch of The Row 4, our newest POC. Weighing less than £3, the Row 4 delivers power and performance in the lightest weight and highest oxygen output for setting POC in the market.

Speaker 2

Alongside this are new features, including up to 840 milliliters of medical grade oxygen per minute and up to 5 hours 45 minutes of battery life. These innovations advance our mission to deliver the highest quality of life possible for patients, allowing them to remain ambulatory for as long as possible while undergoing oxygen therapy. With respect to Semioxx, we continue to have very productive discussions with the FDA and as we've stated before, we'll provide a formal update upon clearance. We remain committed to investing in innovation to drive growth in our business and expand our ability to serve patients with respiratory conditions around the world as well as our business customers. We are making significant progress against our strategic priorities and are taking meaningful step towards profitability.

Speaker 2

In addition to introducing another leading POC to the market and expanding the capabilities and network of our sales team. I will now turn the call over to Mike for a more detailed review of our financial results. Mike?

Speaker 3

Thank you, Kevin, and good afternoon, everyone. Unless otherwise noted, all financial comparisons are to the prior year comparable period. Total revenue for the Q3 of 2024 was $88,800,000 an increase of 5.8 percent compared to the prior year. The increase was primarily driven by higher domestic and international business to business sales, partially offset by lower direct to consumer sales and rental revenue. For the Q3, foreign exchange had a negative 20 basis points impact on total revenue and a negative 70 basis points impact on international revenue.

Speaker 3

Looking at 3rd quarter revenue on a more detailed basis, direct to consumer sales decreased 23.2 percent to $19,200,000 from $25,100,000 in the prior period, as we continue to operate with a smaller and more efficient team. As Kevin mentioned, we look forward to completing our 1st full year with this team in place and positioning the D2C business for better performance into the years ahead. Domestic business to business revenue increased 35.1 percent to 23,400,000 versus $17,300,000 in the comparable period, driven by increased demand from new customers and resellers. International business to business revenue increased 26.2 percent to $32,300,000 compared to $25,600,000 in the prior period, primarily driven by increased demand with new and existing customers. Rental revenue decreased 13.1% to $13,900,000 from $16,000,000 in the prior period, primarily driven by continued lower average billing rates due to the mix shift to private payers.

Speaker 3

Now I want to discuss our gross margins. Total gross margin was 46.5 percent, increasing 6.30 basis points from the same period in the prior year, primarily driven by lower premiums paid for raw material components, partially offset by sales channel mix. As shared on our Q2 call, we expect gross margins to be in the low to mid-40s in the second half of the year. Sales revenue gross margin was 47.2%, an increase of 1,000 basis points, driven primarily by a reduction in premium price components, partially offset by the continued mix shift towards business to business sales. Rental revenue gross margin was 43.2%, a decline of 9.90 basis points, driven by continued mix shift towards private payer reimbursement, lower net revenue per rental patient and higher service cost.

Speaker 3

Moving on to operating expense. In the Q3, total operating expense decreased to $49,100,000 compared to $80,500,000 in the prior period, representing a decrease of 39%. Q3 2023 results included one time impairment charges of $32,900,000 When excluding the impact of this charge, total operating expenses of $49,100,000 increased 3.2% from $47,600,000 This increase was primarily related to increased personnel related expenses and higher advertising costs. In the Q3 of 2024, we reported a GAAP net loss of $6,000,000 compared to a loss of $45,700,000 in the Q3 of 2023 and a loss per diluted share of $0.25 versus a loss of $1.97 in the Q3 of 2023. On an adjusted basis, we had a net loss of $2,600,000 compared to a loss of $8,500,000 in the comparable period and an adjusted loss per diluted share of $0.11 compared to a loss of $0.36 in the Q3 of 2023.

Speaker 3

Adjusted EBITDA was a positive $500,000 in the Q3 of 2024 compared to a loss of $5,500,000 in the prior year period. Moving on to our balance sheet. As of September 30, 2024, we had cash, cash equivalents, marketable securities and restricted cash of $124,300,000 with no debt outstanding. As Kevin mentioned, this marks the 2nd consecutive quarter of cash generation as we continue to diligently manage and strengthen our balance sheet. Before turning the line back to Kevin, I would like to share an update to our revenue expectations for the full year 2024.

Speaker 3

Based on our progress in this quarter and the available outlook today, we are raising our full year 2024 revenue expectations to be within $329,000,000 to $331,000,000 reflecting approximately 4% to 5% year over year growth. In addition, for the back half of the year, we continue to expect gross margins in the low to mid-40s and an overall adjusted EBITDA loss. And with that, I'll pass the call back to Kevin for closing remarks.

Speaker 2

In a week from now, I will have had the privilege of being the CEO of Inogen for a year. And while we have just recently cemented our leadership team in place, I am thrilled with the progress we have made thus far. There's much work to be done, but our team is performing at a high level and I'm very optimistic for what the end of 2024 2025 holds in store for Inogen. With that, I will open it up for questions. Operator?

Operator

Thank you. We will now conduct a Q and A session. Thank you. Our first question comes from the line of Robbie Marcus with JPMorgan. Please proceed.

Speaker 4

Hi. This is actually Rohan on for Robbie. Thanks for taking our question. Just maybe starting with DTC, I was hoping you could give a little bit more color on the sales force and specifically just around the size and productivity heading into 2025. Just want to and also kind of going off of that, just want to understand what the strategy is given the downside sales force to get the business back to growth potentially next year and beyond?

Speaker 2

Thanks, Rowan. I'll start with that. This is Kevin. I appreciate the question. When we look at the size of the sales force on a year over year basis, we are down, which is as planned as we've talked about in some of the previous calls.

Speaker 2

We are looking at increased productivity per rep compared to some of the recent historic levels. And that's a positive. We start to see that trend up. And as we're looking outward on the DTC, remember, that's one where we have focused on the Patient First initiative as well as making sure that we're rightsizing and evaluating how we're spending our advertising dollars to continue to build that up. So this has been a Q3 in the middle of that rebase.

Speaker 2

And so we have positive outlooks for this going forward, but we won't be getting into that full rollout of the Patient First program until we hit until the first half of next year.

Speaker 4

Got it. And it was also nice to see some top line momentum in the quarter as well as another quarter of positive free cash flow. So I just wanted to ask about your expectations for both the top and bottom line into 2025. And specifically, just around cash flow generation from here, do you think this is something that's probably more sustainable here on out? And what are some of the puts and takes?

Speaker 3

Hi, Rowan. This is Mike. In terms of cash generation, clearly, we're really happy with the fact that we have the 2nd consecutive quarter of positive cash generation. I

Speaker 2

think

Speaker 3

a lot of this really kind of gets back to as Kevin talked about executing on our strategic initiatives, looking at that top line growth, path to profitability, the innovation pipeline, but getting to those first two I guess, really it's we've been talking about investing in the business wisely, smart, at the same time, diligently managing our P and L, ensuring we're generating profitable growth, higher gross margins. Kevin also talked about some of the things we're doing on the cost of goods sold reduction initiatives, some of the things that we're looking at there. And really just getting back to what we said about managing our cost structure and CapEx, always looking at ways to manage our working capital, improve cash flow. In terms of if you're looking at kind of forward looking, we're not guiding to where we expect our cash to be. But what I can say is, if you're looking at kind of where are we from a perspective of quarter over quarter, We're going into Q4, which is typically a seasonally impacted, particularly in D2C.

Speaker 3

We're expecting to see and we've talked about that a little bit more of an impact of more difficulty generating some leads as a result of some of the advertising experiences that we're seeing and expecting to see. So I guess if you look at that and you look at the positive EBITDA for 2 quarters, positive cash for 2 quarters, looking at our 2 strongest quarters which are typically Q2 and Q3. So again, we'll continue to focus in on making sure we're investing money into the business, doing it in a smart way, controlling our cost structure, managing OpEx, managing CapEx.

Speaker 4

Great. Thank you.

Operator

Thank you. Our next question comes from the line of Mike Matson with Needham. Please proceed.

Speaker 5

Yes. Thanks. So I guess just following up on the commentary around the DTC rep headcount. So I guess just trying to figure out when that would sort of stabilize. In other words, like what quarter will be where you're lapping the year over year change in that headcount is basically flat?

Speaker 5

Like how far out is that from like the Q3 that you just reported?

Speaker 2

Yes. So as we look where we are on the Q3 and going forward, we feel like we've got a pretty good handle on the rep count and what it takes to be profitable from that standpoint. This channel, we are seeing improved productivity. As I mentioned, we're seeing improved profitability coming from the channel. And the number of reps that we have in there right now, we feel pretty good as I was saying about that.

Speaker 2

So on a year on year basis, you'll still see us going into the beginning of next year probably being a little bit under where we started, but getting into the getting that back at the middle part of next year where we see it continue to be steady.

Speaker 5

Okay, got it. All right. And then just on semiox, I wanted to see if you could clarify what you said because I thought you said something that you're talking to FDA and you'll provide an update upon clearance. So my interpretation of that, and this might be wrong, but would be that you've submitted something for clearance and clearance using the word clearance supplies a 510, I think, but I don't know. Am I understanding that correctly or am I missing something?

Speaker 2

Yes. Generally speaking there, what certainly we've been asked a lot about the timing on Simeox. And so what we've been doing is giving the indication and sharing that we've had positive interactions with the FDA. We have not yet illustrated any further what the nature of that is and we haven't confirmed that we filed with the FDA. But I said in some of I think our previous call that we are going to be providing an update once we do have that regulatory pathway completed.

Speaker 2

In other words, that the FDA has given us clearance. But Mike, I know we've talked also about the financial statements and how that kind of points to that positive outlook.

Speaker 3

Yes, Kevin. And so I can add just a little bit of that. I think folks understand that we do have an earn out agreement with the PhysioSys acquisition. We disclosed this information in 10 Q. So if you kind of get trying to get a general idea in terms of how things are going, that earn out is maxed at $13,000,000 We continue to accrue.

Speaker 3

We're at about $11,900,000 through Q3. So I guess all I could say would be that when you see the accrual continuing to increase, it just means we're progressing. But it's as Kevin said, we'll talk more about that when we actually get the clearance. But I think that gets an indication of kind of how we're moving forward with this.

Speaker 5

Okay. All right. And then just, I guess, the Rogue 4, I mean, it seems like a great product based on the specs. So I mean, how is that being received across the different channels? And is that something that's more it seems like that's more geared probably to DTC side than the B2B side, but let me know if that's wrong?

Speaker 2

No, that's pretty spot on there. And it's so the row 4, we do see that being a influential piece of our business as we're going forward. But that will be more of a 2025 versus 2024 since we've just launched it. But as you said, the play for that will be in the U. S.

Speaker 2

Market, it will be more interesting in the DTC side. So if you think about that, we're able to capture patients earlier in their disease state, take them on that first product, that first in the Rogue series, the Rogue 4 for a little bit longer since it has an additional setting and its characteristics versus the G4. So there's an opportunity there also as we initiate patients treatment with the Rho4 that if they do well, if they live long, but their disease progresses, then we could upgrade them in the future to the Rho6. So that's a that we believe is an interesting play for us. On the B2B side, it would be more in the international than it would be for the domestic B2B business, because in the B2B side, the HMEs, they tend to want to get a patient on one POC and have them stay in that POC for a longer period of time or reduces their investment.

Speaker 2

But the international markets have a little bit of a different view on that.

Speaker 5

Okay. Thank you.

Operator

Thank you. There are no further questions at this time. I'd like to conclude the call. Thank you everyone for your participation. You may now disconnect your lines.

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