NYSE:DGX Quest Diagnostics Q4 2023 Earnings Report $163.75 -0.72 (-0.44%) Closing price 04/17/2025 03:59 PM EasternExtended Trading$163.78 +0.03 (+0.02%) As of 04/17/2025 06:23 PM Eastern Extended trading is trading that happens on electronic markets outside of regular trading hours. This is a fair market value extended hours price provided by Polygon.io. Learn more. Earnings HistoryForecast Quest Diagnostics EPS ResultsActual EPS$2.15Consensus EPS $2.11Beat/MissBeat by +$0.04One Year Ago EPS$1.98Quest Diagnostics Revenue ResultsActual Revenue$2.29 billionExpected Revenue$2.25 billionBeat/MissBeat by +$35.25 millionYoY Revenue Growth-1.90%Quest Diagnostics Announcement DetailsQuarterQ4 2023Date2/1/2024TimeBefore Market OpensConference Call DateThursday, February 1, 2024Conference Call Time8:30AM ETUpcoming EarningsQuest Diagnostics' Q1 2025 earnings is scheduled for Tuesday, April 22, 2025, with a conference call scheduled at 8:30 AM ET. Check back for transcripts, audio, and key financial metrics as they become available.Q1 2025 Earnings ReportConference Call ResourcesConference Call AudioConference Call TranscriptSlide DeckPress Release (8-K)Annual Report (10-K)Earnings HistoryCompany ProfileSlide DeckFull Screen Slide DeckPowered by Quest Diagnostics Q4 2023 Earnings Call TranscriptProvided by QuartrFebruary 1, 2024 ShareLink copied to clipboard.There are 14 speakers on the call. Operator00:00:00Welcome to the Quest Diagnostics 4th Quarter and Full Year 2023 Conference Call. At the request of the company, this call is being recorded. The entire contents of the call, including the presentation And question and answer session that will follow are the copyrighted property of Quest Diagnostics with all rights reserved. Any redistribution, retransmission or rebroadcast of this call in any form without the written consent of Quest Diagnostics is strictly prohibited. I'd now like to introduce Sean Bevec, Vice President of Investor Relations for Quest Diagnostics. Operator00:00:39Please go ahead, sir. Speaker 100:00:40Thank you, and good morning. I'm joined by Jim Davis, our Chairman, Chief Executive Officer and President and Sam Samad, our Chief Financial Officer. During this call, we may make forward looking statements and will discuss non GAAP measures. We provide a reconciliation of non GAAP measures to comparable GAAP measures in the tables to our earnings press release. Actual results may differ materially from those projected. Speaker 100:01:04Risks and uncertainties that may affect Quest Diagnostics' future results include, but are not limited to, those described in our most recent annual report on Form 10 ks and subsequently filed quarterly reports on Form 10 Q and current reports on Form 8 ks. For this call, references to reported EPS refer to reported diluted EPS and references to adjusted EPS refer to adjusted diluted EPS. Any references to base business, testing, revenues or volumes refer to the performance of our business excluding COVID-nineteen testing. Growth rates associated with our long term outlook projections, including total revenue growth, revenue growth from acquisitions, Organic revenue growth and adjusted earnings growth are compound annual growth rates. Finally, revenue growth rates from acquisitions will be measured against our base business. Speaker 100:01:58Now, here is Jim Davis. Speaker 200:02:00Thanks, Sean, and good morning, everyone. For the full year 2023, we delivered strong revenue growth of 7 this morning reflect a strong Q4 and full year for our base business in which we made substantial progress on our strategy to drive top line growth across our core customer channels and improved profitability. Throughout the year, we advanced our growth strategy with innovative testing solutions, new and expanded relationships with health systems and a robust pipeline of M and A and professional lab services opportunities. We also delivered double digit revenue growth in several clinical areas, including advanced cardiometabolic, prenatal and hereditary genetics and neurology. We also strengthened our oncology offering with a strategic investment in higher growth minimal residual disease testing. Speaker 200:03:01In addition, our efforts to improve quality and productivity delivered our Invigorate goal, which helped us offset the cost headwinds we faced throughout the year. This morning, we issued guidance for 20 24 that reflects a return to overall revenue growth while balancing the earnings tailwinds and headwinds we see for the year. Looking beyond 2024, we are well positioned to deliver our long term financial outlook to drive mid single digit revenue growth and high single digit earnings growth. I'm grateful to our dedicated Quest colleagues for making this happen. Every day, they bring our purpose to life, working together to create a healthier world, one life at a time. Speaker 200:03:46Before discussing the highlights from 2023, I'd like to share some recent regulatory updates. First, as you know, Congress Once again delayed Medicare reimbursement cuts and the next data collection process under PAMA that were scheduled to take place in 2024. While we are pleased with the delay, we continue to work closely with our trade association to seek a permanent fix to PAMA through SALSA, The Saving Access to Laboratory Services Act. Acla's highest priority this year is to secure passage of salsa. 2nd, ACLA and nearly 7,000 other individuals and groups submitted comments last quarter on a rule proposed by the FDA to regulate laboratory developed tasks as medical devices. Speaker 200:04:34Lab developed tasks are essential medical innovations are already highly regulated under federal legislation known as CLIA. In addition to the oversight by states, Accredited bodies and Medicare as it makes coverage to terminations. If enacted, the FDA's proposed rule would compromise patient access to essential lab testing. It would also slow diagnostic innovation and add unnecessary healthcare costs. We agree with ACLA that the FDA does not have the statutory authority to unilaterally regulate LDTs and believe that resuming discussions with the FDA, Congress, ACLA and other stakeholders on a legislative solution is the most prudent path forward. Speaker 200:05:20Now I'll recap our strategy and discuss highlights from the Q4. Then Sam will provide more detail on our financial results and talk about financial guidance for 2024. Our strategy to drive growth is focused on delivering solutions that meet the evolving needs of our core customers, physicians, hospitals and consumers. We enable growth across our customer channel through advanced diagnostics with an intense focus on faster growing clinical areas, including molecular genomics and oncology. In addition, acquisitions are a key growth driver with an emphasis on accretive hospital outreach purchases as well as smaller independent labs. Speaker 200:06:00Our strategy also includes driving operational improvements across the business with strategic deployment of automation and AI to improve quality, efficiency, workforce experience and service. Here are some updates on the progress we have made in these areas in the Q4. In physician lab services, we delivered mid single digit base business revenue growth. We attribute this growth to return to care, overall market growth and share gains driven by the competitive strengths of our scale and innovative offerings. We continue to execute hospital outreach and independent lab acquisitions, which generate volume for our physician channel. Speaker 200:06:43In January, we entered into a definitive agreement to acquire a select assets of Lenco, an independent New York based laboratory company and expect to complete the transaction later this quarter. In addition, we acquired outreach assets of Steward Healthcare, which will deepen our reach to patients in Massachusetts, Pennsylvania and Ohio. As we said earlier, our acquisition line is very strong and we expect to complete additional transactions in 2024. Our strong relationships with health plans were also a key driver of growth in 2023 as we grew revenues from health plans by high single digits versus the prior year. As we've indicated, we successfully completed negotiations for all our strategic health plan renewals that were scheduled in 2023. Speaker 200:07:34Health plans and self insured employer clients recognize the clinical and economic value we deliver to them and their members. Today, more than half of health plan revenues now come from value based contracts, which enable faster growth compared to our traditional health plan contracts. In addition, working with health plans, we continue to reduce so called lab leakage to high cost out of network labs, partly by redirecting the volume to Quest. Importantly, this is good for both patients as well as employers, which pay for the majority of healthcare costs. In Hospital Lab Services, we drove high single digit base business revenue growth in the 4th quarter with strength in both reference and professional services. Speaker 200:08:21Hospital reference testing in particular grew much faster than historical trends and well above our estimated growth for the market. Increasingly, health systems recognize that our innovative laboratory testing and collaborative lab management solutions can help them improve quality, productivity, affordability and care. They also continue to face labor and cost pressures, prompting more of them to reach out to us to help with their lab strategy. Our professional lab services help manage a hospital's lab, supply chain and workforce. We also provide insights from our analytical solutions to help hospitals manage utilization to deliver the right test to the right patient at the right time. Speaker 200:09:05In the Q4, we completed 2 PLS relationships that will contribute modest growth in the Q1 of this year. We also provide health systems the opportunity to transition their non core outreach laboratory assets to us through acquisitions. By selling their outreach assets to Quest, these hospitals are better able to redeploy scarce capital to areas of their business that have a greater impact on patient care. Our consumer initiated testing service questhealth.com generated revenues of approximately $45,000,000 in the full year 2023 with strong base business growth. Our return on ad spend and customer acquisition costs remained favorable in the 4th quarter. Speaker 200:09:50Another element of our CIT strategy is to drive revenue growth through channel partners. In 2023, we generated more than $30,000,000 through this channel. We are also excited about new product releases in 2024, including blood testing for PFAS or Forever Chemicals via questhealth.com. PFAS chemicals have been used in industrial and consumer products for decades and may contaminate food and water. In late January, the CDC issued new guidelines that recognize the value of PFAS blood testing for individuals that may have elevated exposure levels, which may increase risk of kidney cancer, high cholesterol and other health conditions. Speaker 200:10:36According to a study in the Journal of Endocrine Society, PFAS chemicals accounted for $22,000,000,000 in U. S. Healthcare costs in 2018. In advanced diagnostics, we experienced double digit growth across several clinical areas in the Q4, including advanced cardiometabolic, pre halo and hereditary genetics and neurology. Growth in neurology was driven largely by our Alzheimer's disease portfolio of tests, which is among the most comprehensive in the fast evolving field of Alzheimer's care. Speaker 200:11:12Our innovations include our AD detect blood test for early risk assessment based on amyloid beta proteins and APOE genetic risks. This week, we also added p tau-one hundred and eighty one to our AD detect blood test line to complement insights from amyloid beta testing. In addition, our Alzheimer's disease test portfolio includes several CSF tests for diagnosis and monitoring based on amyloid beta, p Tau-one hundred and eighty one and APOE. We intend to add additional biomarkers later this year and continue to expand our menu. In Molecular Genomics and Oncology, we are on track to launch our Haystack minimal residual disease test to physicians later this year from our oncology center of excellence in Louisville, Texas. Speaker 200:12:04We also believe Haystack MRD can help support clinical research and recently announced clinical trial collaborations using this innovative technology with the Rutgers Cancer Institute, Alliance Foundation Trials and Tricelis Life Sciences. In the Q4, we announced a collaboration with UniversalDx, which has developed an innovative blood test for screening for colorectal cancer, including precancerous lesions. We look forward to supporting Universal's effort to gain regulatory approval for this Through our collaboration with Cipher, we are expanding patient access to the PRISM RA test for aiding treatment selection for rheumatoid arthritis. Turning to operational excellence, our Invigorate program delivered our targeted 3% annual cost savings and productivity improvements. Here are three examples of how we're improving operations. Speaker 200:13:01First, we continue to make progress in using front end automation to enhance specimen processing. In 2023, we completed front end automation upgrades our Pittsburgh and Dallas laboratories, which will improve quality and productivity. This year, we'll add 5 additional sites. 2nd, we also expanded the use of AI to improve quality, efficiency and workforce experience in several clinical areas. AI can quickly identify patterns that signify possible disease in digital images of patient cultures and slides. Speaker 200:13:36In 2023, we expanded the use of AI in microbiology to help identify bacteria as well as in cytogenetics to identify chromosomal abnormalities. Looking forward, we are encouraged by the opportunities to use AI in several additional clinical areas, including cytology, pathology and paracytology. 3rd, in 2023, we deployed an AI tool at our Clifton lab that helps laboratory staff continuously identify ways to be more productive in their daily routines. And we look forward to introducing this AI job helper in other labs and support processes. Finally, we made significant progress improving the margins of our base business in 2023. Speaker 200:14:23I'd like to personally thank our Quest colleagues whose efforts have helped make this possible. With that, I'll turn it over to Sam to provide more details on our performance and our 2024 guidance. Sam? Thanks, Jim. Speaker 300:14:37In the Q4, consolidated revenues were $2,290,000,000 down 1.9% versus the prior year. Base business revenues grew 4.7% to $2,250,000,000 While COVID-nineteen testing revenues declined approximately 80% to $37,000,000 Revenues for Diagnostic Information Services declined 2% compared to the prior year reflecting lower revenue from COVID-nineteen testing services versus the Q4 of 2022, partially offset by strong growth in our base testing revenue. Total volume measured by the number of requisitions increased 1.9% versus the Q4 of 2022, with acquisitions contributing 50 basis points to total volume. Total base testing volumes grew 5.2% versus the prior year. Revenue per acquisition declined 3.5% versus the prior year, driven primarily by lower COVID-nineteen molecular volume. Speaker 300:15:47Base business revenue per req was up 0.2%. Unit price reimbursement was positive and consistent with our expectations. Reported operating income in the 4th quarter was $267,000,000 or 11.7 percent of revenues compared to $135,000,000 or 5.8 percent of revenues last year. On an adjusted basis, Operating income was $338,000,000 or 14.8 percent of revenues compared to $330,000,000 or 14.2 percent of revenues last year. The year over year increase in adjusted operating income is related primarily to growth in the base business, actions taken in 2023 to reduce support costs and lower performance based compensation partially offset by lower COVID-nineteen testing revenues, wage increases, higher employee healthcare costs and higher deferred compensation expense. Speaker 300:16:51Reported EPS was $1.70 in the quarter compared to $0.87 a year ago. Adjusted EPS was $2.15 compared to $1.98 last year. Cash from operations was $1,270,000,000 for full year 2023 versus $1,720,000,000 in the prior year, driven primarily by lower COVID-nineteen testing revenue. Finally, our Board of Directors has authorized a 5.6% increase in our quarterly dividend from $0.71 to $0.75 per share or $3 per share annually, effective with the dividend payable in April 2024. The company has raised its dividend annually since 2011. Speaker 300:17:42Turning to our full year 2024 guidance. Revenues are expected to be between $9,350,000,000 $9,450,000,000 Reported EPS expected to be in a range of $7.69 to $7.99 and adjusted EPS to be in a range of $8.60 to 8.90 expected to be approximately $1,300,000,000 and capital expenditures are expected to be approximately $420,000,000 We have posted a presentation on the Investor Relations page of our website that includes an adjusted earnings bridge, which shows some of the key elements to bridge from our 2023 adjusted EPS to the 2024 adjusted EPS guidance we shared today. Our 2024 guidance reflects the following consideration. We are no longer providing detailed base business and COVID revenue guidance. However, note that we are assuming that COVID revenues will decline at least $175,000,000 in 2024, which will partially offset the growth we expect from the base business. Speaker 300:18:56Most of the COVID headwind in 2024 will occur in the Q1 as we generated $119,000,000 of COVID revenue in Q1 last year. In terms of M and A, our guidance only contemplates acquisitions that have been announced or closed to date, including the outreach acquisitions from New York Presbyterian and Steward Healthcare as well as Lenco, the independent lab Jim mentioned earlier. We will absorb a full year of dilution from our acquisition of Haystack Oncology with an incremental impact of approximately $0.20 to adjusted EPS 2024. We made strong progress improving our base business operating margins in 2023 and expect margin expansion in 2024. We anticipate net interest expense to increase $190,000,000 in 2024 as a result of higher borrowings following our debt issuance in November. Speaker 300:19:55We assume a roughly flat share count compared to the end of 2023. We are expecting adjusted EPS in Q1 to be roughly 21% of our full year earnings. This is slightly below the typical seasonality and reflects the significant amount of weather disruption we've experienced in January. At this point, we anticipate a weather headwind of $0.05 to $0.07 in Q1. And finally, as Jim mentioned earlier, we are well positioned to deliver our long term financial outlook to drive mid single digit revenue growth and high single digit earnings growth. Speaker 300:20:32With that, I'll now turn it back to Jim. Speaker 200:20:35Thanks, Sam. Finally, I'd like to take a moment to remember Doctor. Paul A. Brown, who passed away in January of this year. In 1967, Doctor. Speaker 200:20:45Brown founded MetPath, the predecessor company of Quest Diagnostics, providing basic lab services from his apartment in New York City. Doctor. Bohn was a pioneer who invented the blueprint for our industry that today is recognized as essential to quality healthcare and we are grateful for his vision and leadership. To summarize, we delivered strong base business revenue growth in 2023 and achieved our EPS commitments. Our guidance in 2024 reflects a return to total revenue growth, while balancing the earnings tailwinds and headwinds we see for the year. Speaker 200:21:24Looking beyond 2024, we are well positioned to deliver our long term financial outlook to drive mid single digit revenue growth and high single digit earnings growth. And I'm grateful to our dedicated Quest colleagues who bring our purpose to life every single day, working together to create a healthier world, one life at a time. Now we'd be happy to take your questions. Operator? Operator00:21:50Thank you. We will now open it up to questions. At the request of the company, we ask that you please limit yourself to one question. And our first question of the day will come from Patrick Donnelly of Citi. Your line is open. Speaker 400:22:23Thanks for taking the questions. Probably one for Sam, just on the margin outlook for 2024. Can you just Expand a little bit on expectations there, including maybe the cadence for the year. And then just on the margin front with PAMA, Obviously, the push out, it's not a function of you getting any windfall by any means, but just that potential headwind being alleviated. Were there Investments that you guys were kind of holding off on until you got more clarity on the outcome there. Speaker 400:22:49And then as you plan the budget, you green lit some more of those as PAMA got pushed out. Wondering how you thought about that expense piece there and a bit more color on margins. Thank you, guys. Speaker 300:23:00Yes. Thank you, Patrick, and good morning. So, listen, we made a lot of great progress in 2023 in terms of expanding our margins and, offsetting the COVID headwind that we saw in 2023. In terms of 2024 expectations, as we mentioned on the prepared remarks, we're looking to expand margins to continue to expand margins in 2024 With again, the key drivers of that are going to be volume growth, the expectation of volume growth that we have in That's going to be the biggest impact in terms of driving margins. We're going to be looking at continuing the great work that We're assuming the labor inflation to be in line with what we saw in 2023. Speaker 300:23:453%, so somewhere in that 3% to 4% growth range, not necessarily expecting it to get worse, but not necessarily expecting it to get better either. In terms of your question on PAMA, Patrick, you're absolutely right. It's not a positive. It's the absence of a negative. So essentially, the delay gives us now for 2024 that we're not going to see a decline. Speaker 300:24:07And had PAMA occurred or had PAMA come back in 2024, You're right in the sense that we would have had to potentially defer certain investments. We would have had to make some potentially difficult cuts to offset some of that impact. And the fact that we have a delay affords us the ability now to make certain investments and to avoid some of those difficult cuts that I referenced. But I think the key punch line for 2024 is that we continue to expand operating margins. Jim, you wanted to make a Yes. Speaker 200:24:39So Patrick, you heard me discuss in our prepared remarks. We're going to continue to invest in our Alzheimer's portfolio of tests. There's still one important blood based biomarker that we will bring up later this year and that will complete our investments in our Alzheimer's testing from a blood based standpoint. You heard me mention that PFAS testing, we're bringing that test up. We'll be launching that here in the Q1. Speaker 200:25:04We have gotten significant consumer and physician demand to bring that test up. And then finally, we're upgrading Some of our laboratory information systems in a couple of our esoteric labs. And so, the lack of this PAMA cut gives us the ability to continue to make those investments. Operator00:25:29Thank you. The next question comes from Elizabeth Anderson with Evercore ISI. Your line is open. Speaker 500:25:36Hi guys. Thanks so much for the question. I have a sort of unrelated 2 part combo one. One, can you talk about sort of the progress you're making on Haystack? I know sort of you ended up sort of on the higher end of the dilution. Speaker 500:25:48Is that because you're sort of accelerating test push out and have seen incremental progress on that side? And then secondarily, can you remind us on your thoughts, about share repo for the year? I know that's not in your current base guidance assumptions, but just wanted to hear your updated thoughts on that Speaker 200:26:06Okay. Let me address the progress on Haystack. Sam will take the second question. So Haystack is proceeding as we expected. There's no incremental investment versus what we thought. Speaker 200:26:17We said last year $0.15 to $0.20 for the half year and then likewise to $0.20 incremental this year. We are bringing the assay up in our Lewisville, Texas Cancer Center of Excellence, it's proceeding as we expected. We announced, you heard in my prepared remarks, discussions of 3 clinical trials. So we are doing testing right this moment. Obviously, we're not getting paid for that test as we continue to validate the assay, but we expect to have it launched here in the first half of the year for commercial purposes. Speaker 300:26:57Yes. And I'll take the second question. Elizabeth, so and good morning, first of all. Just to be clear, the Haystack dilution in 2023 was in line with our It was $0.15 to $0.20 That's what we had called and that's where it came in, in that range of $0.15 to $0.20 With regards to share repo, so we did $275,000,000 of share repo in Q4. Our current expectations are to basically offset equity dilution Sorry, I said in 2024, it's 23 in Q4. Speaker 300:27:26And our expectations are to offset equity dilution in 2024. And that would work out to something in the similar range that we did in Q4. So somewhere around $250,000,000 to 2 That's the base assumption, which is to offset equity dilution. Operator00:27:45The next question will come from Pito Chickering of Deutsche Bank. Your line is open. Speaker 600:27:50Hey, good morning guys and thanks for taking my questions. There are a lot of moving pieces in the 2024 bridge you provided. If we look at operating margins excluding Haystack dilution, how are operating margins in 2024 versus 2023? And then 4Q margins missed the Street by decent amount. Can you help us bridge the 4Q margins to what you're guiding to for 2024? Speaker 300:28:14Sure. Why don't I take that, Pito? So first of all, in terms of operating margin for 2024, what's implied in the guide at the midpoint is expansion of operating margins. We're not calling out specifically what the operating margin rates, but there's definitely growth in terms of the operating margin rates and operating margin dollars in 24 versus 2023 where we came in. And that's what's implied in the guide that we gave. Speaker 300:28:37With regards to the moving parts around Q4 and then how you bridge that into 2024. Listen, there were three things that really impacted us in Q4 from an operating margin rate We came in at 14.8%. It was still growth year over year, significant growth year over year despite a significant drop in COVID revenues. But in terms of versus expectations, yes, we missed in terms of operating margin for 3 key reasons. Number 1 was employee healthcare costs. Speaker 300:29:05So I would weigh these three reasons by the way equally. So onethree, onethree, onethree. But basically employee healthcare cost was onethree of that miss. They came in higher than expected in Q4 and we can talk a little bit about what we're doing in 2024 with regards to that. Some additional investments that we made towards the end of the year and some higher costs that we made, not necessarily related to labor cost, some investments that we made, targeted investments in Q4, namely IT. Speaker 300:29:32So that was a third of the miss as well. And then a third was deferred compensation which came in higher. Now remember, that's not an EPS impact. That's an operating margin impact that gets offset on the non operating expense line. But that impacted our margins again to the tune of a third of that miss versus our expectations. Speaker 300:29:50Now if you look towards 2024, The employee healthcare costs, I mean, we've factored that into our guide. We've also taken steps to lower employee healthcare costs by I mean, We had frozen for the last 3 years the employee contribution part of our employee healthcare cost plans. And we're having now to pass Some of that on back to employees in 2024 because we had, as I said, frozen them over the last 3 years even with the significant inflation that we've seen in terms of healthcare. So that's already assumed in 2024. As I mentioned to Patrick, what's assumed is also volume growth that's going to help us grow margins. Speaker 300:30:26The deferred compensation, that's just noise. We don't really budget for that. If there's a headwind or a tailwind in 2024, that just gets offset on the non operating line and as neutral in EPS. And then as I said, we made some additional investments in Q4 to position the business for 2024 And that's factored into the guide in terms of any additional investments that we make in 2024. So We feel confident about our growth in terms of operating margins next this year. Speaker 200:30:55Yes. Pito, let me just go back to Q4 just to talk about the progress we made year over year. So as Sam indicated, our revenue in Q4 versus 2022 was down $45,000,000 And if you look at the mix of that revenue, COVID was down $145,000,000 year over year. And remember, we were getting paid $100 a wreck at that point. Our base business offset $100,000,000 of that, which is why we were down $45,000,000 Despite that bad mix and the lower revenue, we still improved our operating margin by 60 basis points. Speaker 200:31:31So we made significant progress in the quarter and that progress will continue as we march into 2024. Operator00:31:40The next question comes from Jack Meehan of Nephron Research. Your line is open. Speaker 700:31:47Thank you. Good morning. Jim, I was hoping Jim, I was hoping to hear from you, like, what are you assuming in terms of core utilization in terms of the guide? You know, you've had elevated rates the last couple of years coming out of the pandemic. Do you think that can sustain or are you seeing moderation in any area? Speaker 200:32:09Yes. So for the Q4, Jack, we saw volume growth of 5 0.1%. For the total year, we had volume growth of 6.5%. Now I would tell you At the very beginning portion of this year, the 1st 2 to 3 weeks, with the weather that we saw across the U. S, volume growth was stunted A bit. Speaker 200:32:32But in the last week or so, we've seen volume recover to the normal rates and expectations that we have for the year. So You've heard several of the health plans have reported higher utilization in the Q4. We ourselves, Because of our own healthcare costs, we know there was higher utilization of our own employees. So we expect it to continue at slightly above the normal market rates, albeit the 1st month of the year has been tempered a little bit by weather. Operator00:33:08The next question will come from Brian Tanquilut of Jefferies. Your line is open. Speaker 800:33:13Good morning guys and thanks for taking the question. Maybe Sam, as I think about all the comments from Jim on how it looks like the revenue outlook is good, right? You have all these tailwinds potentially going forward with new tests and whatnot. Help us bridge to getting back to that EPS or earnings growth in the long term outlook that you've provided because obviously 2024 is an aberration or there's some one timers here, but how do you get us comfortable in that long term earnings growth, 25% going forward? Speaker 300:33:47Yes. Thanks, Brian, and good morning. So first of all, let me say definitively that we are Absolutely still confident about our long term growth guide that we gave, which is essentially to grow revenues in the mid single digits, to grow EPS in the high single digit. So long term growth is unchanged. As you yourself mentioned, there are some headwinds in 2024 that I think are transient or temporary that we see this year. Speaker 300:34:13So we've got a COVID revenue decline, which is approximately CAD175 1,000,000 or roughly CAD0.50 year over year. You've got and we've called this before, but you've got haystack dilution, which is now full year dilution a half year dilution that we saw in 2023. And then you've got interest expense, which is to the tune of about CAD0.25 which is really as a result the additional debt that we took on and the higher borrowing costs driven by the macro environment that we're in, But that's really to fund acquisitions and to fund growth in the business as well, in the base business. We've got a strong pipeline and we feel really confident about the M and A landscape and the M and A opportunities ahead of us. And we upsized the issuance in November So basically partly pay for the acquisitions that we made in 2023, Haystack and to some extent New York Presbyterian, but also to fund the future acquisitions, some of which are not included in this guide. Speaker 300:35:11So I would say the punch line is we're definitely still confident about the long term growth of the business and the EPS guide that we gave. Operator00:35:20The next question comes from Kevin Caliendo of UBS. Your line is open. Speaker 900:35:26Hi, good morning everyone. It's Andre on for Kevin. Thank you so much for taking my question. I unfortunately am at the in the enviable position of asking yet another question around margin But I guess my question is, when we think about just the expansion of margins you Back and thinking about the puts and takes into next year. I guess I want to isolate like what gets better. Speaker 900:35:54I know that there's maybe some assumption in there around the M and A you've absorbed so far. Is that mildly accretive or Just sort of in line or maybe below the margin, some of your in one of your slides, I think there was some mention of GAAP charges around workforce reductions, etcetera, is that sort of just lingering on from 2023 or is that a new tranche? Just trying to get an understanding on those two items. Thank you. Speaker 300:36:22Yes. So thank you for the question. With regards to margin expansion, I mean, as I mentioned earlier, a big factor is going to be driven by volume growth that we see in 2024. That's really the key factor. We're going to continue the invigorate actions that we have talked about to the tune of 3% cost reduction across our entire cost base and that's We actually met that target in 2023. Speaker 300:36:45We slightly exceeded it. And in 2024, it's going to be continuing with those initiatives. With regards to any workforce reductions, there aren't any workforce reductions planned right now. Usually when we have when you look at that GAAP non GAAP. We just have a placeholder for potential workforce reductions there or potential restructuring charges. Speaker 300:37:06But there isn't anything that's related specifically to any headcount cuts. Now we do have the cost reductions in 2024 that we continue to see. So in Q1, for instance, we have some benefit from some cost reductions that we didn't see in Q1 of last year, but then we will continue to be very disciplined about our P and L as we go forward in 2024. So, yes, so that's really the key driver in terms of our margin growth. Operator00:37:36The next question will come from Lisa Gill of JPMorgan. Please go ahead. Ms. Gill, please check the mute button on your phone. Speaker 900:37:51Good morning. Thanks for taking my question. You talked a lot about volume growth this morning, but I'm just curious on the price side. So If I go back to the last couple of quarters, you talked about stabilizing pricing with health plans. You talked earlier about health plan leakage and the opportunity there. Speaker 900:38:09So maybe can you put those two pieces together for us as we think about the growth for next year of How much is volume and how much of that is on the price side? Speaker 200:38:21Yes. So let me just recap 23 and then we'll get into 2024. So, in 2023, price, pure price, price per test provided us a slight lift year over year. Okay. So our base rev correct that we've reported was up 1.2% and price was a positive contributor towards that. Speaker 200:38:45Now going into 2024, we Again, price to be flat to slightly up for the year. We concluded all of the Significant health plan renegotiations in 2023. Obviously, there's a new tranche that always comes about a third, 25% to 33% renew every year, but we feel confident that prices will remain flat to slightly up as we enter 2024. Operator00:39:15The next question will come from Derik De Bruin of Bank of America. Your line is open. Speaker 1000:39:21Hi, good morning. Thanks for taking my questions. So changing track a little, look, the LDT Legislation looks like it's making more progress than this has. It's like can you quantify what your exposure is to LDTs and So your thought process here, I mean, you're introducing a bunch of new tests would qualify for that. So how do you think about incremental investments if that goes through? Speaker 1000:39:45And would you discontinue test There. And then as a follow-up, there's been some legal movement lately on the MRD space. There's been some litigation that's happened that has blocked some other players from the market. Does Haystack have freedom to operate As you sort of look at what's changed in the IP landscape on that and how do you think about your IP portfolio on Haystack and being able to not get sued? Thanks. Speaker 200:40:17Yes. So let me address Your second question first, we have no risk with respect to the IP on the underlying technology that we're using in Haystack. We feel very confident about it. Much of that IP comes out of John Hopkins University and we're solid there, so no risk. In terms of LDTs, I think we've said in the past, about 10% of our tests, are considered LDTs. Speaker 200:40:45We'll wait to hear from the FDA in April what the final rule is, and then we'll make decisions as an industry from there. What I would tell you is that we do a significant amount of work for the pharmaceutical industry today and we do a significant amount of work 4 international laboratories. Both of those require us to be ISO certified. And When you're doing work for the pharmaceutical industry, especially for companion diagnostics, you're essentially operating already under FDA regulation. So, it's not going to be anything radical that We don't know what we need to do. Speaker 200:41:25Will there be further investments and steps required to get all of our laboratories That do LDTs accredited? Yes, there will be. But it's not a heavy lift for Quest Diagnostics. Operator00:41:47The next question will come from Andrew Brackmann of William Blair. Your line is open, sir. Speaker 1100:41:52Hi, guys. Good morning. Thanks for taking the questions. I want to go back to the Alzheimer's offerings and the investments that you're making there. Can you maybe just sort of talk at a high level about the opportunity that you see for that category? Speaker 1100:42:03Should we sort of think about this market kind of ultimately looking something like oncology where you have screening, therapy selection, monitoring, etcetera? Or this sort of take a different path for you guys? Thanks. Speaker 200:42:17Yes. So thanks for the question. It's a great question. So first, I would say that there's just broader awareness of testing options that are now available to both And to physicians, in part this is because of new therapeutics that have been introduced has just created widespread awareness. As you know, the majority of testing today for Alzheimer's is conducted via PETCT, which are expensive, dollars 2,500 to $4,000 exams or CSF testing, cerebral spinal fluid, which is not an expensive lab test. Speaker 200:42:56However, the procedure to extract CFS out of the human body is an expensive procedure. And likewise, the total cost of that is roughly $1,000 We have brought up, blood based assays For APOE, which is a genetic risk for Alzheimer's, we brought up a blood based assay for what we call AB-four thousand two hundred and forty, which is generally considered the earliest indicator amyloid plaque, the earliest indicator of dementia and or Alzheimer's onset. And then we brought up, one of the 2 protein markers, that are also involved, the tau markers. We brought up 181 and there's a second one, 217 that we will be bringing up later this year. That in essence completes our blood based offering. Speaker 200:43:46And I think, there's widespread consumer interest, widespread interest amongst primary care physicians And we've had double digit growth all year long in both our blood based assays and CSF testing and we expect that double digit growth to continue on in 2024 and beyond. Operator00:44:06The next question will come from Stephanie Davis of Barclays. Your line is open. Speaker 1200:44:11Hey guys, thank you for taking my questions. Appreciate it. So I was hoping to dig in a little bit more onto the AI question, like you were discussions around the prepared remarks. Could you tell me just a little bit more about what you'll be investing into and how The rollout of things that the AI job the AI job helper will help you guys out. And then I guess in a follow-up to that one, is it safe to assume that you'll have more IT investments as you develop some of these AI solutions that will then have more out year yield for your margin opportunity? Speaker 1200:44:48Thank you, Speaker 200:44:49Sam. Yes. So good question. The AI tool that we refer to with respect to our Clifton lab is really, it was a tool that we used to analyze workflow within several departments in the Clifton Laboratory that looked at from fairly simple things like steps and movement between equipment, loading and unloading of certain racks And we reviewed it and you find some really quick easy simplification efforts to adjust equipment, move meant to minimize the human content or labor involved in each one of these steps. More broadly, we've deployed AI in 2 critical areas. Speaker 200:45:381 is in microbiology. Microbiology, as you know, you grow things in a dish, you look at it under a microscope. But with one of our partners, We now, we can take digital images of what's growing in the dish and the system actually reviews those images and makes the initial call of a negative or positive. We still review the positives by eye, but it's a digital image as opposed to doing it under a microscope. But it's a much quicker read because The system has already indicated if it is positive. Speaker 200:46:15We're also in the process of artificial intelligence, and digitizing pathology. So as you know, pathology is generally read under a microscope. We're in the process of implementing digital systems that allow for one to read off of a monitor versus under a microscope. And once you've digitized that slide, you're now able to apply algorithms to again at least help with what we call region of interest, pointing out to the pathologist where they should look and inevitably helping the pathologists make the proper diagnosis. Operator00:46:54And the last question for today's call will come from Eric Coldwell of Baird. Your line is open. Speaker 1300:47:01Thank you very much. I have actually going to have a couple here. First, the I missed this, what was the M and A contribution to revenue growth in 2024 guidance? Speaker 300:47:13So it's about 50 basis points right now is what's in the guide, Eric, and it really reflects, as we mentioned in the prepared remarks, the carryover that we have from the acquisitions that we did in 2023, which is really New York Presbyterian, The Steward Healthcare, the Lenco acquisition that we signed And really that's it. Speaker 1300:47:38So if I take midpoint revenue guidance at 1.6 Remove the COVID headwind, you get to about 3.5 on the base and then take out 50 bps from M and A, you're at 3% organic on the base? That's Speaker 300:47:54the last. Yes, that's correct. Speaker 1300:47:56Okay. Second question, higher mix Of hospital reference testing, it sounds like you talked about trends in hospital reference being above plan, being above long term history. What kind of an impact does that have on gross margin in the quarter? Speaker 200:48:15Yes. So in general, our reference testing, which is more LDT like than it is the routine testing, as you know, Eric. In general, that carries a higher Test margin, higher gross margin. And in general, right, we're not drawing specimens that are derived or taken in hospital. So there's very little phlebotomy cost involved in reference work. Speaker 200:48:41So, generally the operating margin of our Hospital based tests are going to be higher than the average of the business. So that business did grow at a faster rate than our overall book of business both in Q4 as well as for the total year. So it was good mix. Operator00:49:03And that was our final question for today. Speaker 200:49:07All right. Well, thank you everyone for joining our Operator00:49:18call may be accessed online at www.questdiagnostics.com/investor or 800-934-9421 for domestic callers. Telephone replays will be available from approximately 10:30 a. M. Eastern Time on February 1, 2024Read morePowered by Conference Call Audio Live Call not available Earnings Conference CallQuest Diagnostics Q4 202300:00 / 00:00Speed:1x1.25x1.5x2x Earnings DocumentsSlide DeckPress Release(8-K)Annual report(10-K) Quest Diagnostics Earnings Headlines1DGX : $1000 Invested In This Stock 5 Years Ago Would Be Worth This Much TodayApril 18 at 7:54 PM | benzinga.comQuest Diagnostics price target raised to $198 from $190 at BofAApril 15, 2025 | markets.businessinsider.comTrump Treasure April 19Thanks to President Trump… A $900 investment across5 specific cryptos… Could gain 12,000% so quickly that, just 12 months later…April 19, 2025 | Paradigm Press (Ad)Quest Diagnostics (DGX): Price Target Increased to $198 by BofA Analyst | DGX Stock NewsApril 14, 2025 | gurufocus.comQuest Diagnostics launches AD-Detect blood test for Alzheimer’s confirmationApril 9, 2025 | markets.businessinsider.comQuest Diagnostics price target raised to $189 from $178 at MizuhoApril 9, 2025 | markets.businessinsider.comSee More Quest Diagnostics Headlines Get Earnings Announcements in your inboxWant to stay updated on the latest earnings announcements and upcoming reports for companies like Quest Diagnostics? Sign up for Earnings360's daily newsletter to receive timely earnings updates on Quest Diagnostics and other key companies, straight to your email. Email Address About Quest DiagnosticsQuest Diagnostics (NYSE:DGX) provides diagnostic testing and services in the United States and internationally. The company develops and delivers diagnostic information services, such as routine, non-routine and advanced clinical testing, anatomic pathology testing, and other diagnostic information services. It offers diagnostic information services primarily under the Quest Diagnostics brand, as well as under the AmeriPath, Dermpath Diagnostics, ExamOne, and Quanum brands to physicians, hospitals, patients and consumers, health plans, government agencies, employers, retailers, pharmaceutical companies and insurers, and accountable care organizations through a network of laboratories, patient service centers, phlebotomists in physician offices, call centers and mobile phlebotomists, nurses, and other health and wellness professionals. The company also provides risk assessment services for the life insurance industry; and healthcare organizations and clinicians information technology solutions. Quest Diagnostics Incorporated was founded in 1967 and is headquartered in Secaucus, New Jersey.View Quest Diagnostics ProfileRead more More Earnings Resources from MarketBeat Earnings Tools Today's Earnings Tomorrow's Earnings Next Week's Earnings Upcoming Earnings Calls Earnings Newsletter Earnings Call Transcripts Earnings Beats & Misses Corporate Guidance Earnings Screener Earnings By Country U.S. Earnings Reports Canadian Earnings Reports U.K. Earnings Reports Latest Articles Archer Aviation Unveils NYC Network Ahead of Key Earnings Report3 Reasons to Like the Look of Amazon Ahead of EarningsTesla Stock Eyes Breakout With Earnings on DeckJohnson & Johnson Earnings Were More Good Than Bad—Time to Buy? 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There are 14 speakers on the call. Operator00:00:00Welcome to the Quest Diagnostics 4th Quarter and Full Year 2023 Conference Call. At the request of the company, this call is being recorded. The entire contents of the call, including the presentation And question and answer session that will follow are the copyrighted property of Quest Diagnostics with all rights reserved. Any redistribution, retransmission or rebroadcast of this call in any form without the written consent of Quest Diagnostics is strictly prohibited. I'd now like to introduce Sean Bevec, Vice President of Investor Relations for Quest Diagnostics. Operator00:00:39Please go ahead, sir. Speaker 100:00:40Thank you, and good morning. I'm joined by Jim Davis, our Chairman, Chief Executive Officer and President and Sam Samad, our Chief Financial Officer. During this call, we may make forward looking statements and will discuss non GAAP measures. We provide a reconciliation of non GAAP measures to comparable GAAP measures in the tables to our earnings press release. Actual results may differ materially from those projected. Speaker 100:01:04Risks and uncertainties that may affect Quest Diagnostics' future results include, but are not limited to, those described in our most recent annual report on Form 10 ks and subsequently filed quarterly reports on Form 10 Q and current reports on Form 8 ks. For this call, references to reported EPS refer to reported diluted EPS and references to adjusted EPS refer to adjusted diluted EPS. Any references to base business, testing, revenues or volumes refer to the performance of our business excluding COVID-nineteen testing. Growth rates associated with our long term outlook projections, including total revenue growth, revenue growth from acquisitions, Organic revenue growth and adjusted earnings growth are compound annual growth rates. Finally, revenue growth rates from acquisitions will be measured against our base business. Speaker 100:01:58Now, here is Jim Davis. Speaker 200:02:00Thanks, Sean, and good morning, everyone. For the full year 2023, we delivered strong revenue growth of 7 this morning reflect a strong Q4 and full year for our base business in which we made substantial progress on our strategy to drive top line growth across our core customer channels and improved profitability. Throughout the year, we advanced our growth strategy with innovative testing solutions, new and expanded relationships with health systems and a robust pipeline of M and A and professional lab services opportunities. We also delivered double digit revenue growth in several clinical areas, including advanced cardiometabolic, prenatal and hereditary genetics and neurology. We also strengthened our oncology offering with a strategic investment in higher growth minimal residual disease testing. Speaker 200:03:01In addition, our efforts to improve quality and productivity delivered our Invigorate goal, which helped us offset the cost headwinds we faced throughout the year. This morning, we issued guidance for 20 24 that reflects a return to overall revenue growth while balancing the earnings tailwinds and headwinds we see for the year. Looking beyond 2024, we are well positioned to deliver our long term financial outlook to drive mid single digit revenue growth and high single digit earnings growth. I'm grateful to our dedicated Quest colleagues for making this happen. Every day, they bring our purpose to life, working together to create a healthier world, one life at a time. Speaker 200:03:46Before discussing the highlights from 2023, I'd like to share some recent regulatory updates. First, as you know, Congress Once again delayed Medicare reimbursement cuts and the next data collection process under PAMA that were scheduled to take place in 2024. While we are pleased with the delay, we continue to work closely with our trade association to seek a permanent fix to PAMA through SALSA, The Saving Access to Laboratory Services Act. Acla's highest priority this year is to secure passage of salsa. 2nd, ACLA and nearly 7,000 other individuals and groups submitted comments last quarter on a rule proposed by the FDA to regulate laboratory developed tasks as medical devices. Speaker 200:04:34Lab developed tasks are essential medical innovations are already highly regulated under federal legislation known as CLIA. In addition to the oversight by states, Accredited bodies and Medicare as it makes coverage to terminations. If enacted, the FDA's proposed rule would compromise patient access to essential lab testing. It would also slow diagnostic innovation and add unnecessary healthcare costs. We agree with ACLA that the FDA does not have the statutory authority to unilaterally regulate LDTs and believe that resuming discussions with the FDA, Congress, ACLA and other stakeholders on a legislative solution is the most prudent path forward. Speaker 200:05:20Now I'll recap our strategy and discuss highlights from the Q4. Then Sam will provide more detail on our financial results and talk about financial guidance for 2024. Our strategy to drive growth is focused on delivering solutions that meet the evolving needs of our core customers, physicians, hospitals and consumers. We enable growth across our customer channel through advanced diagnostics with an intense focus on faster growing clinical areas, including molecular genomics and oncology. In addition, acquisitions are a key growth driver with an emphasis on accretive hospital outreach purchases as well as smaller independent labs. Speaker 200:06:00Our strategy also includes driving operational improvements across the business with strategic deployment of automation and AI to improve quality, efficiency, workforce experience and service. Here are some updates on the progress we have made in these areas in the Q4. In physician lab services, we delivered mid single digit base business revenue growth. We attribute this growth to return to care, overall market growth and share gains driven by the competitive strengths of our scale and innovative offerings. We continue to execute hospital outreach and independent lab acquisitions, which generate volume for our physician channel. Speaker 200:06:43In January, we entered into a definitive agreement to acquire a select assets of Lenco, an independent New York based laboratory company and expect to complete the transaction later this quarter. In addition, we acquired outreach assets of Steward Healthcare, which will deepen our reach to patients in Massachusetts, Pennsylvania and Ohio. As we said earlier, our acquisition line is very strong and we expect to complete additional transactions in 2024. Our strong relationships with health plans were also a key driver of growth in 2023 as we grew revenues from health plans by high single digits versus the prior year. As we've indicated, we successfully completed negotiations for all our strategic health plan renewals that were scheduled in 2023. Speaker 200:07:34Health plans and self insured employer clients recognize the clinical and economic value we deliver to them and their members. Today, more than half of health plan revenues now come from value based contracts, which enable faster growth compared to our traditional health plan contracts. In addition, working with health plans, we continue to reduce so called lab leakage to high cost out of network labs, partly by redirecting the volume to Quest. Importantly, this is good for both patients as well as employers, which pay for the majority of healthcare costs. In Hospital Lab Services, we drove high single digit base business revenue growth in the 4th quarter with strength in both reference and professional services. Speaker 200:08:21Hospital reference testing in particular grew much faster than historical trends and well above our estimated growth for the market. Increasingly, health systems recognize that our innovative laboratory testing and collaborative lab management solutions can help them improve quality, productivity, affordability and care. They also continue to face labor and cost pressures, prompting more of them to reach out to us to help with their lab strategy. Our professional lab services help manage a hospital's lab, supply chain and workforce. We also provide insights from our analytical solutions to help hospitals manage utilization to deliver the right test to the right patient at the right time. Speaker 200:09:05In the Q4, we completed 2 PLS relationships that will contribute modest growth in the Q1 of this year. We also provide health systems the opportunity to transition their non core outreach laboratory assets to us through acquisitions. By selling their outreach assets to Quest, these hospitals are better able to redeploy scarce capital to areas of their business that have a greater impact on patient care. Our consumer initiated testing service questhealth.com generated revenues of approximately $45,000,000 in the full year 2023 with strong base business growth. Our return on ad spend and customer acquisition costs remained favorable in the 4th quarter. Speaker 200:09:50Another element of our CIT strategy is to drive revenue growth through channel partners. In 2023, we generated more than $30,000,000 through this channel. We are also excited about new product releases in 2024, including blood testing for PFAS or Forever Chemicals via questhealth.com. PFAS chemicals have been used in industrial and consumer products for decades and may contaminate food and water. In late January, the CDC issued new guidelines that recognize the value of PFAS blood testing for individuals that may have elevated exposure levels, which may increase risk of kidney cancer, high cholesterol and other health conditions. Speaker 200:10:36According to a study in the Journal of Endocrine Society, PFAS chemicals accounted for $22,000,000,000 in U. S. Healthcare costs in 2018. In advanced diagnostics, we experienced double digit growth across several clinical areas in the Q4, including advanced cardiometabolic, pre halo and hereditary genetics and neurology. Growth in neurology was driven largely by our Alzheimer's disease portfolio of tests, which is among the most comprehensive in the fast evolving field of Alzheimer's care. Speaker 200:11:12Our innovations include our AD detect blood test for early risk assessment based on amyloid beta proteins and APOE genetic risks. This week, we also added p tau-one hundred and eighty one to our AD detect blood test line to complement insights from amyloid beta testing. In addition, our Alzheimer's disease test portfolio includes several CSF tests for diagnosis and monitoring based on amyloid beta, p Tau-one hundred and eighty one and APOE. We intend to add additional biomarkers later this year and continue to expand our menu. In Molecular Genomics and Oncology, we are on track to launch our Haystack minimal residual disease test to physicians later this year from our oncology center of excellence in Louisville, Texas. Speaker 200:12:04We also believe Haystack MRD can help support clinical research and recently announced clinical trial collaborations using this innovative technology with the Rutgers Cancer Institute, Alliance Foundation Trials and Tricelis Life Sciences. In the Q4, we announced a collaboration with UniversalDx, which has developed an innovative blood test for screening for colorectal cancer, including precancerous lesions. We look forward to supporting Universal's effort to gain regulatory approval for this Through our collaboration with Cipher, we are expanding patient access to the PRISM RA test for aiding treatment selection for rheumatoid arthritis. Turning to operational excellence, our Invigorate program delivered our targeted 3% annual cost savings and productivity improvements. Here are three examples of how we're improving operations. Speaker 200:13:01First, we continue to make progress in using front end automation to enhance specimen processing. In 2023, we completed front end automation upgrades our Pittsburgh and Dallas laboratories, which will improve quality and productivity. This year, we'll add 5 additional sites. 2nd, we also expanded the use of AI to improve quality, efficiency and workforce experience in several clinical areas. AI can quickly identify patterns that signify possible disease in digital images of patient cultures and slides. Speaker 200:13:36In 2023, we expanded the use of AI in microbiology to help identify bacteria as well as in cytogenetics to identify chromosomal abnormalities. Looking forward, we are encouraged by the opportunities to use AI in several additional clinical areas, including cytology, pathology and paracytology. 3rd, in 2023, we deployed an AI tool at our Clifton lab that helps laboratory staff continuously identify ways to be more productive in their daily routines. And we look forward to introducing this AI job helper in other labs and support processes. Finally, we made significant progress improving the margins of our base business in 2023. Speaker 200:14:23I'd like to personally thank our Quest colleagues whose efforts have helped make this possible. With that, I'll turn it over to Sam to provide more details on our performance and our 2024 guidance. Sam? Thanks, Jim. Speaker 300:14:37In the Q4, consolidated revenues were $2,290,000,000 down 1.9% versus the prior year. Base business revenues grew 4.7% to $2,250,000,000 While COVID-nineteen testing revenues declined approximately 80% to $37,000,000 Revenues for Diagnostic Information Services declined 2% compared to the prior year reflecting lower revenue from COVID-nineteen testing services versus the Q4 of 2022, partially offset by strong growth in our base testing revenue. Total volume measured by the number of requisitions increased 1.9% versus the Q4 of 2022, with acquisitions contributing 50 basis points to total volume. Total base testing volumes grew 5.2% versus the prior year. Revenue per acquisition declined 3.5% versus the prior year, driven primarily by lower COVID-nineteen molecular volume. Speaker 300:15:47Base business revenue per req was up 0.2%. Unit price reimbursement was positive and consistent with our expectations. Reported operating income in the 4th quarter was $267,000,000 or 11.7 percent of revenues compared to $135,000,000 or 5.8 percent of revenues last year. On an adjusted basis, Operating income was $338,000,000 or 14.8 percent of revenues compared to $330,000,000 or 14.2 percent of revenues last year. The year over year increase in adjusted operating income is related primarily to growth in the base business, actions taken in 2023 to reduce support costs and lower performance based compensation partially offset by lower COVID-nineteen testing revenues, wage increases, higher employee healthcare costs and higher deferred compensation expense. Speaker 300:16:51Reported EPS was $1.70 in the quarter compared to $0.87 a year ago. Adjusted EPS was $2.15 compared to $1.98 last year. Cash from operations was $1,270,000,000 for full year 2023 versus $1,720,000,000 in the prior year, driven primarily by lower COVID-nineteen testing revenue. Finally, our Board of Directors has authorized a 5.6% increase in our quarterly dividend from $0.71 to $0.75 per share or $3 per share annually, effective with the dividend payable in April 2024. The company has raised its dividend annually since 2011. Speaker 300:17:42Turning to our full year 2024 guidance. Revenues are expected to be between $9,350,000,000 $9,450,000,000 Reported EPS expected to be in a range of $7.69 to $7.99 and adjusted EPS to be in a range of $8.60 to 8.90 expected to be approximately $1,300,000,000 and capital expenditures are expected to be approximately $420,000,000 We have posted a presentation on the Investor Relations page of our website that includes an adjusted earnings bridge, which shows some of the key elements to bridge from our 2023 adjusted EPS to the 2024 adjusted EPS guidance we shared today. Our 2024 guidance reflects the following consideration. We are no longer providing detailed base business and COVID revenue guidance. However, note that we are assuming that COVID revenues will decline at least $175,000,000 in 2024, which will partially offset the growth we expect from the base business. Speaker 300:18:56Most of the COVID headwind in 2024 will occur in the Q1 as we generated $119,000,000 of COVID revenue in Q1 last year. In terms of M and A, our guidance only contemplates acquisitions that have been announced or closed to date, including the outreach acquisitions from New York Presbyterian and Steward Healthcare as well as Lenco, the independent lab Jim mentioned earlier. We will absorb a full year of dilution from our acquisition of Haystack Oncology with an incremental impact of approximately $0.20 to adjusted EPS 2024. We made strong progress improving our base business operating margins in 2023 and expect margin expansion in 2024. We anticipate net interest expense to increase $190,000,000 in 2024 as a result of higher borrowings following our debt issuance in November. Speaker 300:19:55We assume a roughly flat share count compared to the end of 2023. We are expecting adjusted EPS in Q1 to be roughly 21% of our full year earnings. This is slightly below the typical seasonality and reflects the significant amount of weather disruption we've experienced in January. At this point, we anticipate a weather headwind of $0.05 to $0.07 in Q1. And finally, as Jim mentioned earlier, we are well positioned to deliver our long term financial outlook to drive mid single digit revenue growth and high single digit earnings growth. Speaker 300:20:32With that, I'll now turn it back to Jim. Speaker 200:20:35Thanks, Sam. Finally, I'd like to take a moment to remember Doctor. Paul A. Brown, who passed away in January of this year. In 1967, Doctor. Speaker 200:20:45Brown founded MetPath, the predecessor company of Quest Diagnostics, providing basic lab services from his apartment in New York City. Doctor. Bohn was a pioneer who invented the blueprint for our industry that today is recognized as essential to quality healthcare and we are grateful for his vision and leadership. To summarize, we delivered strong base business revenue growth in 2023 and achieved our EPS commitments. Our guidance in 2024 reflects a return to total revenue growth, while balancing the earnings tailwinds and headwinds we see for the year. Speaker 200:21:24Looking beyond 2024, we are well positioned to deliver our long term financial outlook to drive mid single digit revenue growth and high single digit earnings growth. And I'm grateful to our dedicated Quest colleagues who bring our purpose to life every single day, working together to create a healthier world, one life at a time. Now we'd be happy to take your questions. Operator? Operator00:21:50Thank you. We will now open it up to questions. At the request of the company, we ask that you please limit yourself to one question. And our first question of the day will come from Patrick Donnelly of Citi. Your line is open. Speaker 400:22:23Thanks for taking the questions. Probably one for Sam, just on the margin outlook for 2024. Can you just Expand a little bit on expectations there, including maybe the cadence for the year. And then just on the margin front with PAMA, Obviously, the push out, it's not a function of you getting any windfall by any means, but just that potential headwind being alleviated. Were there Investments that you guys were kind of holding off on until you got more clarity on the outcome there. Speaker 400:22:49And then as you plan the budget, you green lit some more of those as PAMA got pushed out. Wondering how you thought about that expense piece there and a bit more color on margins. Thank you, guys. Speaker 300:23:00Yes. Thank you, Patrick, and good morning. So, listen, we made a lot of great progress in 2023 in terms of expanding our margins and, offsetting the COVID headwind that we saw in 2023. In terms of 2024 expectations, as we mentioned on the prepared remarks, we're looking to expand margins to continue to expand margins in 2024 With again, the key drivers of that are going to be volume growth, the expectation of volume growth that we have in That's going to be the biggest impact in terms of driving margins. We're going to be looking at continuing the great work that We're assuming the labor inflation to be in line with what we saw in 2023. Speaker 300:23:453%, so somewhere in that 3% to 4% growth range, not necessarily expecting it to get worse, but not necessarily expecting it to get better either. In terms of your question on PAMA, Patrick, you're absolutely right. It's not a positive. It's the absence of a negative. So essentially, the delay gives us now for 2024 that we're not going to see a decline. Speaker 300:24:07And had PAMA occurred or had PAMA come back in 2024, You're right in the sense that we would have had to potentially defer certain investments. We would have had to make some potentially difficult cuts to offset some of that impact. And the fact that we have a delay affords us the ability now to make certain investments and to avoid some of those difficult cuts that I referenced. But I think the key punch line for 2024 is that we continue to expand operating margins. Jim, you wanted to make a Yes. Speaker 200:24:39So Patrick, you heard me discuss in our prepared remarks. We're going to continue to invest in our Alzheimer's portfolio of tests. There's still one important blood based biomarker that we will bring up later this year and that will complete our investments in our Alzheimer's testing from a blood based standpoint. You heard me mention that PFAS testing, we're bringing that test up. We'll be launching that here in the Q1. Speaker 200:25:04We have gotten significant consumer and physician demand to bring that test up. And then finally, we're upgrading Some of our laboratory information systems in a couple of our esoteric labs. And so, the lack of this PAMA cut gives us the ability to continue to make those investments. Operator00:25:29Thank you. The next question comes from Elizabeth Anderson with Evercore ISI. Your line is open. Speaker 500:25:36Hi guys. Thanks so much for the question. I have a sort of unrelated 2 part combo one. One, can you talk about sort of the progress you're making on Haystack? I know sort of you ended up sort of on the higher end of the dilution. Speaker 500:25:48Is that because you're sort of accelerating test push out and have seen incremental progress on that side? And then secondarily, can you remind us on your thoughts, about share repo for the year? I know that's not in your current base guidance assumptions, but just wanted to hear your updated thoughts on that Speaker 200:26:06Okay. Let me address the progress on Haystack. Sam will take the second question. So Haystack is proceeding as we expected. There's no incremental investment versus what we thought. Speaker 200:26:17We said last year $0.15 to $0.20 for the half year and then likewise to $0.20 incremental this year. We are bringing the assay up in our Lewisville, Texas Cancer Center of Excellence, it's proceeding as we expected. We announced, you heard in my prepared remarks, discussions of 3 clinical trials. So we are doing testing right this moment. Obviously, we're not getting paid for that test as we continue to validate the assay, but we expect to have it launched here in the first half of the year for commercial purposes. Speaker 300:26:57Yes. And I'll take the second question. Elizabeth, so and good morning, first of all. Just to be clear, the Haystack dilution in 2023 was in line with our It was $0.15 to $0.20 That's what we had called and that's where it came in, in that range of $0.15 to $0.20 With regards to share repo, so we did $275,000,000 of share repo in Q4. Our current expectations are to basically offset equity dilution Sorry, I said in 2024, it's 23 in Q4. Speaker 300:27:26And our expectations are to offset equity dilution in 2024. And that would work out to something in the similar range that we did in Q4. So somewhere around $250,000,000 to 2 That's the base assumption, which is to offset equity dilution. Operator00:27:45The next question will come from Pito Chickering of Deutsche Bank. Your line is open. Speaker 600:27:50Hey, good morning guys and thanks for taking my questions. There are a lot of moving pieces in the 2024 bridge you provided. If we look at operating margins excluding Haystack dilution, how are operating margins in 2024 versus 2023? And then 4Q margins missed the Street by decent amount. Can you help us bridge the 4Q margins to what you're guiding to for 2024? Speaker 300:28:14Sure. Why don't I take that, Pito? So first of all, in terms of operating margin for 2024, what's implied in the guide at the midpoint is expansion of operating margins. We're not calling out specifically what the operating margin rates, but there's definitely growth in terms of the operating margin rates and operating margin dollars in 24 versus 2023 where we came in. And that's what's implied in the guide that we gave. Speaker 300:28:37With regards to the moving parts around Q4 and then how you bridge that into 2024. Listen, there were three things that really impacted us in Q4 from an operating margin rate We came in at 14.8%. It was still growth year over year, significant growth year over year despite a significant drop in COVID revenues. But in terms of versus expectations, yes, we missed in terms of operating margin for 3 key reasons. Number 1 was employee healthcare costs. Speaker 300:29:05So I would weigh these three reasons by the way equally. So onethree, onethree, onethree. But basically employee healthcare cost was onethree of that miss. They came in higher than expected in Q4 and we can talk a little bit about what we're doing in 2024 with regards to that. Some additional investments that we made towards the end of the year and some higher costs that we made, not necessarily related to labor cost, some investments that we made, targeted investments in Q4, namely IT. Speaker 300:29:32So that was a third of the miss as well. And then a third was deferred compensation which came in higher. Now remember, that's not an EPS impact. That's an operating margin impact that gets offset on the non operating expense line. But that impacted our margins again to the tune of a third of that miss versus our expectations. Speaker 300:29:50Now if you look towards 2024, The employee healthcare costs, I mean, we've factored that into our guide. We've also taken steps to lower employee healthcare costs by I mean, We had frozen for the last 3 years the employee contribution part of our employee healthcare cost plans. And we're having now to pass Some of that on back to employees in 2024 because we had, as I said, frozen them over the last 3 years even with the significant inflation that we've seen in terms of healthcare. So that's already assumed in 2024. As I mentioned to Patrick, what's assumed is also volume growth that's going to help us grow margins. Speaker 300:30:26The deferred compensation, that's just noise. We don't really budget for that. If there's a headwind or a tailwind in 2024, that just gets offset on the non operating line and as neutral in EPS. And then as I said, we made some additional investments in Q4 to position the business for 2024 And that's factored into the guide in terms of any additional investments that we make in 2024. So We feel confident about our growth in terms of operating margins next this year. Speaker 200:30:55Yes. Pito, let me just go back to Q4 just to talk about the progress we made year over year. So as Sam indicated, our revenue in Q4 versus 2022 was down $45,000,000 And if you look at the mix of that revenue, COVID was down $145,000,000 year over year. And remember, we were getting paid $100 a wreck at that point. Our base business offset $100,000,000 of that, which is why we were down $45,000,000 Despite that bad mix and the lower revenue, we still improved our operating margin by 60 basis points. Speaker 200:31:31So we made significant progress in the quarter and that progress will continue as we march into 2024. Operator00:31:40The next question comes from Jack Meehan of Nephron Research. Your line is open. Speaker 700:31:47Thank you. Good morning. Jim, I was hoping Jim, I was hoping to hear from you, like, what are you assuming in terms of core utilization in terms of the guide? You know, you've had elevated rates the last couple of years coming out of the pandemic. Do you think that can sustain or are you seeing moderation in any area? Speaker 200:32:09Yes. So for the Q4, Jack, we saw volume growth of 5 0.1%. For the total year, we had volume growth of 6.5%. Now I would tell you At the very beginning portion of this year, the 1st 2 to 3 weeks, with the weather that we saw across the U. S, volume growth was stunted A bit. Speaker 200:32:32But in the last week or so, we've seen volume recover to the normal rates and expectations that we have for the year. So You've heard several of the health plans have reported higher utilization in the Q4. We ourselves, Because of our own healthcare costs, we know there was higher utilization of our own employees. So we expect it to continue at slightly above the normal market rates, albeit the 1st month of the year has been tempered a little bit by weather. Operator00:33:08The next question will come from Brian Tanquilut of Jefferies. Your line is open. Speaker 800:33:13Good morning guys and thanks for taking the question. Maybe Sam, as I think about all the comments from Jim on how it looks like the revenue outlook is good, right? You have all these tailwinds potentially going forward with new tests and whatnot. Help us bridge to getting back to that EPS or earnings growth in the long term outlook that you've provided because obviously 2024 is an aberration or there's some one timers here, but how do you get us comfortable in that long term earnings growth, 25% going forward? Speaker 300:33:47Yes. Thanks, Brian, and good morning. So first of all, let me say definitively that we are Absolutely still confident about our long term growth guide that we gave, which is essentially to grow revenues in the mid single digits, to grow EPS in the high single digit. So long term growth is unchanged. As you yourself mentioned, there are some headwinds in 2024 that I think are transient or temporary that we see this year. Speaker 300:34:13So we've got a COVID revenue decline, which is approximately CAD175 1,000,000 or roughly CAD0.50 year over year. You've got and we've called this before, but you've got haystack dilution, which is now full year dilution a half year dilution that we saw in 2023. And then you've got interest expense, which is to the tune of about CAD0.25 which is really as a result the additional debt that we took on and the higher borrowing costs driven by the macro environment that we're in, But that's really to fund acquisitions and to fund growth in the business as well, in the base business. We've got a strong pipeline and we feel really confident about the M and A landscape and the M and A opportunities ahead of us. And we upsized the issuance in November So basically partly pay for the acquisitions that we made in 2023, Haystack and to some extent New York Presbyterian, but also to fund the future acquisitions, some of which are not included in this guide. Speaker 300:35:11So I would say the punch line is we're definitely still confident about the long term growth of the business and the EPS guide that we gave. Operator00:35:20The next question comes from Kevin Caliendo of UBS. Your line is open. Speaker 900:35:26Hi, good morning everyone. It's Andre on for Kevin. Thank you so much for taking my question. I unfortunately am at the in the enviable position of asking yet another question around margin But I guess my question is, when we think about just the expansion of margins you Back and thinking about the puts and takes into next year. I guess I want to isolate like what gets better. Speaker 900:35:54I know that there's maybe some assumption in there around the M and A you've absorbed so far. Is that mildly accretive or Just sort of in line or maybe below the margin, some of your in one of your slides, I think there was some mention of GAAP charges around workforce reductions, etcetera, is that sort of just lingering on from 2023 or is that a new tranche? Just trying to get an understanding on those two items. Thank you. Speaker 300:36:22Yes. So thank you for the question. With regards to margin expansion, I mean, as I mentioned earlier, a big factor is going to be driven by volume growth that we see in 2024. That's really the key factor. We're going to continue the invigorate actions that we have talked about to the tune of 3% cost reduction across our entire cost base and that's We actually met that target in 2023. Speaker 300:36:45We slightly exceeded it. And in 2024, it's going to be continuing with those initiatives. With regards to any workforce reductions, there aren't any workforce reductions planned right now. Usually when we have when you look at that GAAP non GAAP. We just have a placeholder for potential workforce reductions there or potential restructuring charges. Speaker 300:37:06But there isn't anything that's related specifically to any headcount cuts. Now we do have the cost reductions in 2024 that we continue to see. So in Q1, for instance, we have some benefit from some cost reductions that we didn't see in Q1 of last year, but then we will continue to be very disciplined about our P and L as we go forward in 2024. So, yes, so that's really the key driver in terms of our margin growth. Operator00:37:36The next question will come from Lisa Gill of JPMorgan. Please go ahead. Ms. Gill, please check the mute button on your phone. Speaker 900:37:51Good morning. Thanks for taking my question. You talked a lot about volume growth this morning, but I'm just curious on the price side. So If I go back to the last couple of quarters, you talked about stabilizing pricing with health plans. You talked earlier about health plan leakage and the opportunity there. Speaker 900:38:09So maybe can you put those two pieces together for us as we think about the growth for next year of How much is volume and how much of that is on the price side? Speaker 200:38:21Yes. So let me just recap 23 and then we'll get into 2024. So, in 2023, price, pure price, price per test provided us a slight lift year over year. Okay. So our base rev correct that we've reported was up 1.2% and price was a positive contributor towards that. Speaker 200:38:45Now going into 2024, we Again, price to be flat to slightly up for the year. We concluded all of the Significant health plan renegotiations in 2023. Obviously, there's a new tranche that always comes about a third, 25% to 33% renew every year, but we feel confident that prices will remain flat to slightly up as we enter 2024. Operator00:39:15The next question will come from Derik De Bruin of Bank of America. Your line is open. Speaker 1000:39:21Hi, good morning. Thanks for taking my questions. So changing track a little, look, the LDT Legislation looks like it's making more progress than this has. It's like can you quantify what your exposure is to LDTs and So your thought process here, I mean, you're introducing a bunch of new tests would qualify for that. So how do you think about incremental investments if that goes through? Speaker 1000:39:45And would you discontinue test There. And then as a follow-up, there's been some legal movement lately on the MRD space. There's been some litigation that's happened that has blocked some other players from the market. Does Haystack have freedom to operate As you sort of look at what's changed in the IP landscape on that and how do you think about your IP portfolio on Haystack and being able to not get sued? Thanks. Speaker 200:40:17Yes. So let me address Your second question first, we have no risk with respect to the IP on the underlying technology that we're using in Haystack. We feel very confident about it. Much of that IP comes out of John Hopkins University and we're solid there, so no risk. In terms of LDTs, I think we've said in the past, about 10% of our tests, are considered LDTs. Speaker 200:40:45We'll wait to hear from the FDA in April what the final rule is, and then we'll make decisions as an industry from there. What I would tell you is that we do a significant amount of work for the pharmaceutical industry today and we do a significant amount of work 4 international laboratories. Both of those require us to be ISO certified. And When you're doing work for the pharmaceutical industry, especially for companion diagnostics, you're essentially operating already under FDA regulation. So, it's not going to be anything radical that We don't know what we need to do. Speaker 200:41:25Will there be further investments and steps required to get all of our laboratories That do LDTs accredited? Yes, there will be. But it's not a heavy lift for Quest Diagnostics. Operator00:41:47The next question will come from Andrew Brackmann of William Blair. Your line is open, sir. Speaker 1100:41:52Hi, guys. Good morning. Thanks for taking the questions. I want to go back to the Alzheimer's offerings and the investments that you're making there. Can you maybe just sort of talk at a high level about the opportunity that you see for that category? Speaker 1100:42:03Should we sort of think about this market kind of ultimately looking something like oncology where you have screening, therapy selection, monitoring, etcetera? Or this sort of take a different path for you guys? Thanks. Speaker 200:42:17Yes. So thanks for the question. It's a great question. So first, I would say that there's just broader awareness of testing options that are now available to both And to physicians, in part this is because of new therapeutics that have been introduced has just created widespread awareness. As you know, the majority of testing today for Alzheimer's is conducted via PETCT, which are expensive, dollars 2,500 to $4,000 exams or CSF testing, cerebral spinal fluid, which is not an expensive lab test. Speaker 200:42:56However, the procedure to extract CFS out of the human body is an expensive procedure. And likewise, the total cost of that is roughly $1,000 We have brought up, blood based assays For APOE, which is a genetic risk for Alzheimer's, we brought up a blood based assay for what we call AB-four thousand two hundred and forty, which is generally considered the earliest indicator amyloid plaque, the earliest indicator of dementia and or Alzheimer's onset. And then we brought up, one of the 2 protein markers, that are also involved, the tau markers. We brought up 181 and there's a second one, 217 that we will be bringing up later this year. That in essence completes our blood based offering. Speaker 200:43:46And I think, there's widespread consumer interest, widespread interest amongst primary care physicians And we've had double digit growth all year long in both our blood based assays and CSF testing and we expect that double digit growth to continue on in 2024 and beyond. Operator00:44:06The next question will come from Stephanie Davis of Barclays. Your line is open. Speaker 1200:44:11Hey guys, thank you for taking my questions. Appreciate it. So I was hoping to dig in a little bit more onto the AI question, like you were discussions around the prepared remarks. Could you tell me just a little bit more about what you'll be investing into and how The rollout of things that the AI job the AI job helper will help you guys out. And then I guess in a follow-up to that one, is it safe to assume that you'll have more IT investments as you develop some of these AI solutions that will then have more out year yield for your margin opportunity? Speaker 1200:44:48Thank you, Speaker 200:44:49Sam. Yes. So good question. The AI tool that we refer to with respect to our Clifton lab is really, it was a tool that we used to analyze workflow within several departments in the Clifton Laboratory that looked at from fairly simple things like steps and movement between equipment, loading and unloading of certain racks And we reviewed it and you find some really quick easy simplification efforts to adjust equipment, move meant to minimize the human content or labor involved in each one of these steps. More broadly, we've deployed AI in 2 critical areas. Speaker 200:45:381 is in microbiology. Microbiology, as you know, you grow things in a dish, you look at it under a microscope. But with one of our partners, We now, we can take digital images of what's growing in the dish and the system actually reviews those images and makes the initial call of a negative or positive. We still review the positives by eye, but it's a digital image as opposed to doing it under a microscope. But it's a much quicker read because The system has already indicated if it is positive. Speaker 200:46:15We're also in the process of artificial intelligence, and digitizing pathology. So as you know, pathology is generally read under a microscope. We're in the process of implementing digital systems that allow for one to read off of a monitor versus under a microscope. And once you've digitized that slide, you're now able to apply algorithms to again at least help with what we call region of interest, pointing out to the pathologist where they should look and inevitably helping the pathologists make the proper diagnosis. Operator00:46:54And the last question for today's call will come from Eric Coldwell of Baird. Your line is open. Speaker 1300:47:01Thank you very much. I have actually going to have a couple here. First, the I missed this, what was the M and A contribution to revenue growth in 2024 guidance? Speaker 300:47:13So it's about 50 basis points right now is what's in the guide, Eric, and it really reflects, as we mentioned in the prepared remarks, the carryover that we have from the acquisitions that we did in 2023, which is really New York Presbyterian, The Steward Healthcare, the Lenco acquisition that we signed And really that's it. Speaker 1300:47:38So if I take midpoint revenue guidance at 1.6 Remove the COVID headwind, you get to about 3.5 on the base and then take out 50 bps from M and A, you're at 3% organic on the base? That's Speaker 300:47:54the last. Yes, that's correct. Speaker 1300:47:56Okay. Second question, higher mix Of hospital reference testing, it sounds like you talked about trends in hospital reference being above plan, being above long term history. What kind of an impact does that have on gross margin in the quarter? Speaker 200:48:15Yes. So in general, our reference testing, which is more LDT like than it is the routine testing, as you know, Eric. In general, that carries a higher Test margin, higher gross margin. And in general, right, we're not drawing specimens that are derived or taken in hospital. So there's very little phlebotomy cost involved in reference work. Speaker 200:48:41So, generally the operating margin of our Hospital based tests are going to be higher than the average of the business. So that business did grow at a faster rate than our overall book of business both in Q4 as well as for the total year. So it was good mix. Operator00:49:03And that was our final question for today. Speaker 200:49:07All right. Well, thank you everyone for joining our Operator00:49:18call may be accessed online at www.questdiagnostics.com/investor or 800-934-9421 for domestic callers. Telephone replays will be available from approximately 10:30 a. M. Eastern Time on February 1, 2024Read morePowered by