Drew Marsh
Chair of the Board and Chief Executive Officer at Entergy
Thank you, Bill, and good morning, everyone. Today, we are reporting strong results for another successful year. Our 2023 adjusted earnings per share was $6.77 and the top half of our guidance range, once again delivering steady predictable results. Our strategy is rooted in creating value for our four key stakeholders: our customers, employees, communities and owners, and it starts with understanding what our customers need from us to be successful. We build our investment plan to meet those needs, including new generation, transmission and distribution investments to support customers strong industrial growth and decarbonization goals as well as to improve reliability and resilience all the while prioritizing projects with affordability in mind. Our customer-centric approach has served us well, and we are confident we'll continue to create meaningful value. Starting with the customer, 2023 was another strong year for growth. Last year, we signed 61 new electric service agreements. These contracts represent more than 1.3 gigawatts of generation capacity at about $250 million of annual adjusted gross margin. Our outlook anticipates most, but not all of these contracted volumes to come to fruition and our forecast probability weights each prospect. Data centers are a hot topic. And as you know, we've seen interest in our service area.
A few weeks ago, Mississippi's Governor Reeves called a special session to finalize the legislative package to bring a large Amazon Web Services, or AWS, project to Mississippi. AWS is investing $10 billion the largest economic development project in the state's history to build two hyperscale data center complexes that are expected to come online over a 3-year period starting in 2025. The project will create at least 1,000 ongoing high-paying high-tech jobs as well as significant economic benefits to the state and local communities. In addition, the legislation provides the approval of Entergy Mississippi's investment in transmission and generation to serve the facility. It also permits Entergy Mississippi to recover carrying costs during construction which lowers the total cost for customers and supports Entergy Mississippi's credit. In addition to the data centers, our growth story continues to develop and diversify. For example, two projects supporting production of electric vehicle batteries as well as our lumber facility upgrade were announced in the fourth quarter. We also signed up new customers in the LNG and blue hydrogen spaces. The developers for these projects expect sustainable, affordable, reliable and resilient service from Entergy's utilities.
The ongoing enter from potential customers informs and affirms our expectation for very strong growth. Customer affordability is a key area of focus. Some of the actions we are taking include pursuing loans and grants to offset the cost of much needed investments. Several of our operating companies submitted Part one applications to the DOEs loan programs office totaling $4.7 billion for a variety of projects related to the clean energy transition. Our utilities also submitted eight preliminary proposals for grid resilience and innovative partnerships or GRIP program funding. Additionally, some of our operating companies are partnering with their states to apply for funding from other federal sources. This is building off the successful efforts in 2023, including our Louisiana utilities support for the state's HERO application, which resulted in a grant for Louisiana's $500 million strategic energy initiative. And our Texas utility support for the IIJA hydrogen hub application, which resulted in a $1.2 billion grant for high velocity. Operationally, Entergy's employees work every day to support our customers and deliver excellence. Everything they do starts with safety. When it comes to safety, our work is never done because we believe zero harm is possible. While focusing on safety, Entergy's generation fleet had an outstanding year. Even with challenges from record-breaking heat this past summer, we achieved our best forced outage rate since 2011.
Not only did we meet our customer's demands, but we also exported power to other utilities in MISO at the moments that matter. That performance has continued into 2024. Winter Storm Heather hit our service area in January, and we set a new winter peak. Once again, our fleet performed very well, and we maintained reserve capacity comfortably above our customer demand. Our power delivery team has also made important strides this year, completing work that improves reliability and resilience, serves new customers and helps attract new economic development to our region. In 2023, we improved our reliability performance with the lowest outage frequency in the last decade. Stakeholder engagement also continues to be a focus area. In 2023, we broadened our engagement efforts to expand our conversations with a wide group of stakeholders, including customers, employees, elected leaders, community leaders, vendors, and of course, our regulators. In each of our jurisdictions, including at the federal level, we want to understand their perspective and ensure that we communicate clearly what we are trying to do, why we are doing it and how it benefits customers and communities. By effectively engaging with stakeholders, we can foster constructive regulatory and policy environments and our customers, communities, employees win while we also deliver on our commitment to provide steady, predictable earnings and dividend growth for our owners. Of course, the proof is in the outcomes and we made important progress on our regulatory objectives over the last few months.
Starting at the federal level, in November, FERC issued notice of denial of the request for rehearing on the uncertain tax position and sale leaseback case. FERC's order explicitly stated that the rehearing request would not be redressed in a future order. Both parties have filed appeals of the FERC and the court could come to a decision later this year. Turning to the retail level. We have seen progress on accelerated resilience, which is extremely important for the security of all our stakeholders and especially our coastal customers and communities. Entergy New Orleans shared polling results with the council members to show that the community supports efforts to accelerate resilience and they're willing to pay for it. The City Council's Climate and Sustainability Committee has taken first step to move in this direction, recommending approval of the $110 million project that was granted 50% matching funds through the federal GRIP program. This is a good first step and improved resilience for one district in New Orleans, but it's far from the final step. The committee has asked Entergy New Orleans to shorten Phase one to a three-year period rather than the five years in our initial proposal to allow the council to evaluate progress sooner before moving to the next phases of the plan. The matter is on today's City Council agenda. Our 3-year resilience plan will align with the previous filing with projects optimized to fit within the shorter time frame.
We expect to submit the updated plan in the next few weeks. For Entergy Louisiana, the hearing was moved to early April to give staff an opportunity to ensure the plan is consistent with the latest thoughts on the forthcoming resilience rules. In the meantime, recent technical conferences have allowed parties to continue advancing the resilience conversation. [Indecipherable] continued to be supportive of greater resilience, and we still expect an LPSC decision on this matter in the second quarter. The PUCT finalized the Texas Resilience Act rule making, which provides a framework that supports greater resilience investments and efficient recovery. We did not receive everything we wanted in the rule making, particularly around credit support for utility already stretching to meet significant customer growth needs. Still, Entergy Texas intends to submit its plan later this quarter. The commission will have 180 days to act on this filing. We expect a decision in late summer of this year. In addition, Texas voters approved funding for the Texas Energy Fund. Of the $5 billion appropriated, $500 million has been designated for grants to non-ERCOT utilities, municipals and co-ops. We intend to participate for the benefit of our customers, communities and expect more details in the coming months.
In December, Entergy, New Orleans received certification of Hurricane Ida cost. The council's order determined that all restoration costs were prudent. This approval fully resolves recovery of all Ida costs. As a reminder, Entergy New Orleans received securitization funds in early 2023 in advance of the final certification. This follows a similar path where Entergy Louisiana received $1 billion of securitization funds for Ida well in advance of final cost certification. Financial resilience through fair and efficient storm costs recovery is critical for utility credit to ensure low borrowing costs for customers. Timely recovery of storm costs also avoids carrying costs and save customers money. In addition to affordability, strong credit is important for storm response and making investments to support economic growth in our communities. Our gas LDC sale process is moving along nicely and we made initial regulatory filings to request approval for the sale. We are targeting to close the transaction around the third quarter of next year after a transition period to allow the buyer to set up all support systems. The stakeholder engagement process has been going well, and the closing time line could be accelerated if regulatory reviews are completed this year.
In January, the Louisiana Public Service Commission approved two renewable resources totaling 225 megawatts. Both projects are expected to come online in 2025. And Entergy Louisiana's request to streamline the acquisition of up to 3,000 megawatts of new solar resources. All testimony has been filed, and we are making progress in settlement negotiations. Parties filed a request to suspend the procedural schedule while discussions continue. Entergy Louisiana is optimistic it can achieve a constructive resolution of this case, that will facilitate our ability to expand renewable resources to support customer needs. And finally, the unanimous settlement of Entergy Arkansas's annual FRP filing was approved New rates were effective in January. Turning for a moment to the communities we serve. In 2023, we created more than $135 million in economic value for our communities. That includes $25 million of direct shareholder contributions, primarily for bill payment assistance as well as facilitation for light heap assistance, employee volunteers supporting tax preparation and many other activities. One current example is our employees helping our community celebrate Black History Month. We are very proud of the work of our employees and our corporate social responsibility team as they provide critical health to strengthen the communities we serve, and our efforts haven't gone unnoticed.
Newsweek recently named Entergy as one of America's most responsible companies. We were also recognized as one of the nation's top 50 most community-minded corporations by the Points of Light Foundation and the highest ranked utility. And Entergy was once again included in the Dow Jones Sustainability Index North America Index. This is the 22nd consecutive year that we've been included on a selective DJSI index. These are just a few examples of the awards we've received that recognize our efforts to create value for our customers, employees and communities. Looking ahead, in 2023, we continue to lay the foundation for long-term growth and customer benefits for Entergy and our stakeholders. As I mentioned at the start, our strategy begins with helping our customers achieve their goals, including the unique industrial growth opportunity in front of us. We plan to invest $20 billion over the next three years to make our fleet cleaner and to make our system more reliable and resilient. Just over half of our capital plan, $11 billion is for transmission and distribution to improve reliability and resilience and to serve customer growth. This includes projects from MISO's annual transmission planning process that were approved in December.
The 2023 MTAP identified 34 new projects in our service area, including major projects in Southeast Texas and South Louisiana to support strong growth in those regions. Our transmission and distribution investment plan includes $1 billion for accelerated resilience, which can be accomplished within our current regulatory frameworks and credit requirements. Just a reminder, this is less than our recommendation, but we can increase our resilience investment as we receive approvals from our regulators that include credit supportive recovery mechanisms. We are planning to invest $8 billion in generation. This includes roughly $2 billion for new owned solar as well as the remaining investment to complete the Orange County Advanced Power Station, which we expect to be in service in 2026. Of course, our customers are focused on clean energy. To that end, we are working closely with customers and vendor partners to make carbon capture and sequestration a reality. Our plan also balances customer affordability, which is a core tenet of sustainability. We are working to improve efficiencies and reduce costs, allowing us to offset the impact of growth and inflation and maintain a flat O&M outlook as well as become more efficient with our capital investment dollars.
And as I discussed earlier, we are pursuing federal and state grant and loan funding opportunities. Bringing new customers into our service area also spreads the cost of customer-centric investments over a larger customer base and improved local economies, which helps with affordability. And finally, other actions like managing our natural gas inventory and ensuring generator operations at moments that matter, improves reliability and helps avoid unexpected spikes in fuel and purchase power costs for our customers. 2023 was another successful year for Entergy, and given the opportunity ahead of us, we still have a lot of work to do. Our proven track record gives us the confidence that we will continue to be successful. We are keenly focused on execution across key customer, operational, regulatory and financial fronts. By continuing to put customers first, we will deliver premium value for each of our key stakeholders. Before I turn it over to Kimberly, I'm excited to announce that we will host an Analyst Day on June six and seven. And this year, we're returning to our home city, New Orleans. We will continue the conversation on the significant opportunities that we see ahead, including a 5-year view as we've done in the past. And now Kimberly will review our financial results for the year as well as our outlook.
