NASDAQ:CINF Cincinnati Financial Q4 2023 Earnings Report $156.86 +0.10 (+0.06%) Closing price 09/12/2025 04:00 PM EasternExtended Trading$156.88 +0.01 (+0.01%) As of 09/12/2025 04:32 PM Eastern Extended trading is trading that happens on electronic markets outside of regular trading hours. This is a fair market value extended hours price provided by Polygon.io. Learn more. ProfileEarnings HistoryForecast Cincinnati Financial EPS ResultsActual EPS$2.28Consensus EPS $1.95Beat/MissBeat by +$0.33One Year Ago EPS$1.27Cincinnati Financial Revenue ResultsActual Revenue$3.36 billionExpected Revenue$2.02 billionBeat/MissBeat by +$1.33 billionYoY Revenue Growth+7.70%Cincinnati Financial Announcement DetailsQuarterQ4 2023Date2/7/2024TimeAfter Market ClosesConference Call DateWednesday, February 7, 2024Conference Call Time11:00AM ETUpcoming EarningsCincinnati Financial's Q3 2025 earnings is scheduled for Thursday, October 23, 2025, with a conference call scheduled on Friday, October 24, 2025 at 11:00 AM ET. Check back for transcripts, audio, and key financial metrics as they become available.Conference Call ResourcesConference Call AudioConference Call TranscriptPress Release (8-K)Annual Report (10-K)Earnings HistoryCompany ProfilePowered by Cincinnati Financial Q4 2023 Earnings Call TranscriptProvided by QuartrFebruary 7, 2024 ShareLink copied to clipboard.Key Takeaways Cincinnati reported net income of nearly $1.2 billion in Q4, up $170 million year over year, while non-GAAP operating income jumped 78% in Q4 and 42% for full-year 2023. The company delivered an 87.5% Q4 property casualty combined ratio—7.4 points better than 2022—and a full-year 94.9% ratio, prompting a new long-term 5-year combined ratio target of 92%–98%. Consolidated property casualty net written premiums grew 13% in Q4 (including 30% new business) with average renewal price increases in high single digits for Commercial Lines, high single-digit in E&S, and low double digits in Personal Auto. The investment portfolio added $1.05 billion in equity gains and $621 million in bond gains in Q4, bringing total net appreciation to about $6.1 billion and sustaining a 15.2% 5-year value creation ratio. For 2024, the company increased its primary catastrophe treaty by $100 million to $1.2 billion while raising ceded premiums to ~$180 million, reducing maximum retained loss exposure from $617 million to $423 million. AI Generated. May Contain Errors.Conference Call Audio Live Call not available Earnings Conference CallCincinnati Financial Q4 202300:00 / 00:00Speed:1x1.25x1.5x2xThere are 10 speakers on the call. Operator00:00:00Please note, today's event is being recorded. Speaker 100:00:03I'd now like to turn Operator00:00:04the conference over to Dennis McDaniel, Investor Relations Officer. Please go ahead, sir. Speaker 200:00:10Hello. This is Dennis McDaniel with Cincinnati Financial. Thank you for joining us for our Q4 and full year 2023 earnings conference call. Late yesterday, we issued a news release on our results along with our supplemental financial package, including our year end investment portfolio. To find copies of any of these documents, please visit our investor website, cinfin.com/investors. Speaker 200:00:35The shortest route to the information is the quarterly results link in the navigation menu on the far left. On this call, will first hear from Chairman and Chief Executive Officer, Steve Johnston and then from Executive Vice President and Chief Financial Officer, Mike Sewell. After their prepared remarks, investors participating on the call may ask questions. At that time, some responses may be made by others in the room with us, including President, Steve Spray Chief Investment Officer, Steve Saloria and Cincinnati Insurance's Chief Claims Officer, Mark Shambo Senior Vice President of Corporate Finance, Theresa Hoffer. First, please note that some of the matters to be discussed today are forward looking. Speaker 200:01:17These forward looking statements involve certain risks and uncertainties. With respect to these risks and uncertainties, we direct your attention to our news release and to our various filings with the SEC. Also, a reconciliation of non GAAP measures was provided with the news release. Statutory accounting data is prepared in accordance with statutory accounting rules and therefore is not reconciled to GAAP. Now I'll turn over the call to Steve. Speaker 100:01:43Thank you, Dennis, and good morning. Thank you for joining us today to hear more about our results. We had strong operating performance in the 4th quarter And I'm happy to see that our hard work is reflected in the progress we are making. Net income rose $170,000,000 to nearly $1,200,000,000 for the Q4 compared with the Q4 of last year, including $18,000,000 more benefit on an after tax basis and the fair value of securities still held in our equity portfolio. Non GAAP operating income for the Q4 of 2023 was up 78% or $157,000,000 versus a year ago. Speaker 100:02:30And on a full year basis, it was 42% higher than 2022. Our 87.5 percent 4th quarter propertycasualtycombinedratio was 7.4 percentage points better than in 2022 with the catastrophe loss ratio representing 6.5 points of the improvement. That strong underlying performance followed our recent pattern of improvement, resulting in a 94.9% Full year 2023 combined ratio that was 3.2 percentage points better than last year, including a decrease of 0.5 points in the catastrophe loss ratio. Our 2023 ex cat accident year combined ratios were also favorable compared with 2022, improving 2.1 percentage points to 85.7 percent for the 4th quarter and 1.8 points to 88.4% for the year. We saw positive momentum in many areas of operating performance. Speaker 100:03:44Growth for consolidated propertycasualtynetwrittenpremiums accelerated reaching 13% for the 4th quarter, including 10% for renewal premiums and 30% for new business premiums. As part of our ongoing efforts to improve performance And to counter the continuing effects and inflation on insured losses, we combine pricing segmentation by risk with average price increases and careful risk selection. Estimated average renewal price increases for the 4th quarter continued at a healthy pace. Our Commercial Lines Insurance segment again averaged near the low end of the high single digit percentage range, while our excess and surplus lines insurance segment continued in the high single digit range. Personal Lines for the Q4 included auto continuing in the low double digit range and homeowner continuing near the low end of the high single digit range. Speaker 100:04:52Policy retention rates in 2023 were similar to 2022 with our commercial lines segment down slightly, but still in the upper 80% range and our personal lines segment up slightly, but still in the low to mid 90% range. Briefly reviewing operating performance by Insurance segment, I'll focus on the full year results. Although, I'll note that each segment improved their combined ratios in the Q4 compared to last year as they continued to grow profitably. Our Commercial segment improved its full year 2023 combined ratio by 3.0 percentage points compared with 2022 and grew net written premiums by 4%. Our Personal Lines segment grew net written premiums by 26% with growth per middle market business in addition to Cincinnati Private Client Business, This combined ratio was 1.2 percentage points higher than last year due to the catastrophe loss ratio rising 3.7 points. Speaker 100:06:03Our excess and surplus line segment was very profitable, reducing a 2023 combined ratio of 90.6% with net written premium growth of 14%. Both Cincinnati Re and Cincinnati Global were also very profitable. Cincinnati Re's full year combined ratio was an excellent 77.7%. Its net written premiums were 5% lower than in 2022, reflecting our opportunistic positioning of the portfolio through evolving market conditions. Cincinnati Global's combined ratio was also excellent at 75.5% with 22% growth in net written premiums. Speaker 100:06:50Our life insurance subsidiary Grew profit and premiums too, as full year 2023 net income rose 15% and earned premiums grew 4%. On January 1 this year, we again renewed each of our primary property casualty treaties the transfer part of our risk to reinsurers. For our per risk treaties, terms and conditions for 2024 are fairly similar to 2023 other than an average premium rate increase of approximately 12%. The primary objective of our property catastrophe treaty is to protect our balance sheet. The treaty's main change this year is adding another $100,000,000 coverage, increasing the top of the program from $1,100,000,000 to $1,200,000,000 Should we experience a 2024 catastrophe event totaling $1,200,000,000 in losses, We will retain $423,000,000 compared with $617,000,000 in 2023 for an event of that magnitude. Speaker 100:08:03We expect 2024 ceded premiums for these treaties in total to be approximately $180,000,000 more than the actual $136,000,000 of ceded premiums for these treaties in 2023 due to additional coverage, rate increase and subject premium growth. Those who follow our company know we to track our success over a long time horizon. Consistent with that approach, we set a target for the value creation ratio, our primary performance measure at an annual average of 10% to 13% over the next 5 years. We believe the VCR is an appropriate measure since it's driven by strong combined ratio results, premium growth that exceeds the industry average and contributions from our investment portfolio. Since 2016, our combined ratio 5 year average has ranged from 94.3% to 96.1%, near the low end of the longer term target of 95% to 100% we've disclosed for many years. Speaker 100:09:18And for more than a decade, we've recorded results ahead of the industry for premium growth on a 5 year compound annual growth rate basis. Because we believe we can continue to perform at a high level, We are setting our sights on a longer term combined ratio better than the past target, now targeting a 5 year average of 92% to 98%. While we will no longer publicly disclose annual targets for combined ratio and premium growth, We expect to continue our robust disclosure detail to help investors model and form their own expectations of future results. This doesn't mean that we'll ignore the shorter term results. We recognize that it also means that to achieve our revised long term target range, Some years we need to reach combined ratios towards the lower end knowing there could be some years like 2022 that come in near the higher end. Speaker 100:10:20I'll conclude my prepared remarks as usual with the value creation ratio. Our 15.2% 5 year annual average BCR as of year end 2023 exceeded our target range of 10% to 13%. BCR of 19.5 percent for full year 2023 included a contribution of 9.1% from net income before investment gains or losses, while higher valuation of our investment portfolio and other items contributed 10.4%. Now, Chief Financial Officer, Mike Sewell, will highlight investment results and other important aspects of our financial performance. Speaker 300:11:05Thank you, Steve, and thanks to all of you for joining us today. Investment income was a significant part of Higher net income and improved operating results, up 15% for the 4th quarter and 14% for a full year 2023 compared with the same periods of last year. Dividend income was up 7% for the quarter, largely due to a special dividend from one of our stock holdings. On a full year 2023 basis, We added to the equity portfolio with net purchases totaling $14,000,000 Bond interest income again grew at a good pace, up 19% for the Q4 of the year. We continue to add fixed maturity securities to our investment portfolio with net purchases totaling $1,400,000,000 for full year 2023. Speaker 300:12:03The 4th quarter pre tax average yield of 4.48 percent for the fixed maturity portfolio rose 32 basis points compared with last year. The average pretax yield for the total of Purchase taxable and tax exempt bonds during 2023 was 6.13%. Valuation changes for our investment portfolio during the Q4 of 2023 were favorable in aggregate for both our stock and bond holdings. Before tax effects, the net gain was $1,050,000,000 for the equity portfolio and $621,000,000 for the bond portfolio. At the end of 2023, total investment portfolio net appreciated value was approximately $6,100,000,000 The equity portfolio was in a net gain position of $6,700,000,000 while the fixed maturity portfolio was in a net loss position of $570,000,000 Cash flow continued to benefit investment income as did rising bond yields. Speaker 300:13:18Cash flow from operating activities for full year 2023 was just over $2,000,000,000 matching last year. Regarding expense management, we always intend to strive to an appropriate balance between controlling expenses and making strategic investments in our business. Our full year 2023 property casualty underwriting expense ratio at 30.0% was in line with 2022, While the 4th quarter ratio was 1.3 percentage points higher than last year, primarily due to higher profit sharing commissions for agencies and associate related expenses. Next, I'll summarize loss reserve activity. Our approach remains consistent and aims for net amounts in the upper half of the actuarially estimated range of net loss and loss expense reserves. Speaker 300:14:18As we do each quarter, we consider new information such as paid losses and case reserves and then updated estimate ultimate losses and loss expenses by year and line of business. Our quarterly study of updated paid and case reserve loss and loss expense data For our commercial casualty line of business, consider how 4th quarter incurred amounts were higher than we expected, especially for the general liability coverages for older accident years. To reflect the continued uncertainty of losses and loss expenses, we increased our estimates for several prior accident years to levels more likely to be adequate. The net amount of the 4th quarter increase was $51,000,000 including $29,000,000 for accident years prior to 2019. Commercial casualty unfavorable reserve development On a full year 2023 basis was fairly small at $15,000,000 only 0.5% of the year end 2022 reserve balance. Speaker 300:15:37Prior exiting your reserve development for commercial umbrella during 2023 was a favorable $6,000,000 During 2023, our net addition The total property casualty loss and loss expense reserves was $682,000,000 including $634,000,000 for the IBNR portion. For full year 2023, We experienced $215,000,000 of property casualty net favorable reserve development on prior accident years That benefited the combined ratio by 2.8 percentage points, marking 35 consecutive years of net favorable development on prior accident year loss and loss expense reserves. On an online basis by accident year, net reserve development for full year 2023 included A favorable $137,000,000 for 2022, favorable $21,000,000 for 2021, favorable $68,000,000 for 2020 and an unfavorable $11,000,000 in aggregate for accident years prior to 2020. I'll conclude with a few capital management highlights. Another area where our approach includes careful consideration for the long term. Speaker 300:17:07We paid $116,000,000 in dividends to shareholders during the Q4 of 2023 and did not repurchase any shares. Our view of our financial flexibility And our financial strength is that both remain in excellent shape. Parent company cash and marketable securities At year end was nearly $5,000,000,000 Debt to total capital continued to be under 10% And our year end 2023 book value of $77.06 per share means that $12,100,000,000 of GAAP consolidated shareholders' equity provides plenty of opportunity for profitable growth by supporting $8,100,000,000 of annual property casualty net written premiums. Now I'll turn the call back over to Steve. Speaker 100:18:06Thanks, Mike. Before we open the call questions, I'd like to comment on our recent leadership and Board announcements. Effective at our Annual Shareholder Meeting in May, President Steve Spray We'll add the role of Chief Executive Officer. Steve is the right person to build on our decade of profitable growth. He understands the importance of our agency centered strategy and the unique advantages it brings. Speaker 100:18:33I'm confident in his abilities to innovative ideas together with the hallmarks of Cincinnati Insurance to create opportunities for associates, agents and shareholders. I look forward to continuing to work with him as Chairman of the Board. We also announced the addition of Steve and Peter Wu as Cincinnati Financial Directors. Peter has exceptional experience in the worlds of predictive analytics, Data modeling and artificial intelligence. I'm honored that he's agreed to join our Board. Speaker 100:19:10Finally, the Board set the stage for a 64th consecutive year of raising shareholder dividends by increasing the dividend 8% to $0.81 per share. From the Board To the leadership team, to associates at every level of our company, we have the perfect people in place to create a bright future for Cincinnati Financial. As a reminder, with the mic in me today are Steve Spray, Steve Saloria, Mark Chambeau and Teresa Hopper. Rocco, please open the call for questions. Operator00:20:05Today's first question comes from Michael Phillips with Oppenheimer. Please go ahead. Speaker 400:20:11Thank you. Good morning, everybody. I guess, first off, congrats to Mr. Spray on your news and Steve Johnson, say it and so, but you'll be missed, but look forward to hopefully hearing more from you in the future. But congrats to all you guys on that. Speaker 100:20:25Thanks Mike. Speaker 400:20:26I guess you're welcome. My first question is on the PYD, I guess. It looks like some the issues there might be on the umbrella and maybe some large loss. So you guys are great for giving disclosure on this stuff. But can you talk some of your exhibits have talked about the large loss activity the claim count there certainly went up quite a bit in the quarter. Speaker 400:20:44I assume that's just because the inflation impact of that and what's happening there. But can you talk about any changes in maybe the mix of your limit profile from 2022 into 2023 and maybe some of that mix might be impacted? Are you writing more higher limits, I guess, is the punch line there? And then maybe talk about how I think there's a perception that your 3 year policy terms may give you some shield when rates get Soft and pricing gets soft, but maybe is are you sort of hand tied a little bit if there's more of an urgent need to rerate on these higher limit policies? Thanks. Speaker 100:21:20Great, Mike. This is Steve Johnson. I'll start off and turn it over to Steve Spray here. It's just with the commercial casualty, It was not umbrella. We addressed that, we think, really early, a year ago, Q2, I believe. Speaker 100:21:38And we've really we think obtained that, brought that under control and we're actually producing an underwriting profit now for our umbrella lines. So it's the commercial casualty part other than umbrella. And when we get to this point, we're looking at our year end reserve analysis for all the lines of business and it gives us the chance, puts us in a position to look at the data for the full year. So our focus is on estimating the full year. And for the full year for commercial casualty, including umbrella, all of that, We're showing just under $15,000,000 or a one loss ratio point in adverse development on the prior accident years, as Mike mentioned. Speaker 100:22:23To further put that in perspective, as Mike said, it's $15,000,000 is just 0.5% of the casualty reserves and 0.2% of the total reserves carried at December 31, 2022. So it's really, as we look at the full year, Not a big number. In fact, also for the full year, our total property casualty your development was favorable, 2.8 loss range of points. That's an improvement from the 2.3 points of the prior year and also that 2.8% is very much in the range of where we've been for the last several years. And I always want to point out that makes now 35 years consecutively that we've had favorable development for Cincinnati Insurance and our reserves. Speaker 100:23:11There was quarterly volatility through the year. For example, we reported favorable development for prior accident years of $34,000,000 or 9.2 loss ratio points for the 2nd quarter for commercial casualty. As we looked at the Q4 and as Mike mentioned and you're mentioning there was more Larger losses, I wouldn't consider it a trend, but there was more larger losses in the 4th quarter, just as there were maybe a dearth of that in the Q2. The advantage is we get to look at the full year here and do as we always do try to be very prudent. We're reading what's going on with the industry. Speaker 100:23:53And we thought for the full year, It would not be prudent to release reserves or have favorable development on the prior years. So I know the Q4 that 14 loss ratio points appears to be a big number and it is a big number. But I think in context of looking at the full year And what you'll see in the Schedule P, what you'll see in the 10 ks, I think when you combine it with the other lines where Workers' comp, we did the same type of a procedure and we had 31 point loss ratio points of favorable development, also had favorable development for Commercial auto and most of our lines favorable development again for the 35th year. To keep a 35 year streak like that, you have to take action when you see it. We saw the larger losses in the 4th quarter. Speaker 100:24:45And I think to During the year end where we thought it would be a prudent position not to release casualty reserves, we arrived and our best estimate in the number that we produced. I'll turn it over to Steve to talk a little bit about the other question that you had. Speaker 500:25:05Yes. Mike, like Steve said, we had it was not Umbrella. We did notice, as you recall, Back in 2022, some challenges with the umbrella line, we jumped on that, working with our agents in commercial lines underwriting. The limits profile there has always been the vast majority of those accounts, Those umbrellas are it's a low limit book profile. It's probably become a little even more low limit over the last year and a half as we took action both pricing and capacity on specific segments, Some specific classes of business and then some specific venues where we felt that the environment was just a little more difficult. Speaker 500:25:55Steve also mentioned that Umbrella line was modestly profitable in 2023. And we've got a long term profitable record with Umbrella and we look to continue to grow that. So that was think your limits question the other question you had, Mike, was on the 3 year policy. We're as committed to that 3 year policy as we ever have been. I think It resonates with policyholders and with our agents. Speaker 500:26:22So our desire for long term relationships, our 3 year policy, Package policy actually outperforms a 1 year contract from an underwriting standpoint. Our underwriters use the art and science of pricing. And you can see we can see it in the book that they use it the they're using it the right way And we're getting profitable results from the 3 year policy. You mentioned the muting effect with pricing. And make a long story short, about 75% of our premiums in commercial lines, Even on a 3 year policy are adjusted on an annual basis. Speaker 500:27:06So 75% of the premiums are being adjusted annually. Again, just committed to that 3 year and we think it's again, It shows the marketplace that we want long term relationships and our retentions at the first and second anniversary of a 3 year policy are about 10 points higher than when we actually have a renewal. So there's an added benefit to it as well. Hopefully, that answers what you're looking for, right? Speaker 300:27:35Okay, Speaker 400:27:36great. Yes, it does. Yes. Thank you guys both very much. It sounds like you're not concerned about the what looks like a spike in the large loss activity. Speaker 400:27:42You certainly have the annual track record To improve it. So thank you for that. I guess my second question is on personal auto. You real quick turnaround and the profitability in commercial auto, I guess, is there anything that's kind of a one off to drive that down the 66.7 percent current accident loss ratio on personal auto that drove it down? Or is it just rates running in? Speaker 400:28:01And is that a kind of a good run rate from here given where your rates have been? Thanks. Speaker 500:28:09Mike, could you did you say commercial auto or personal auto? You broke up. Speaker 400:28:13Personal auto, if I said commercial, I didn't mean it. I meant personal auto, hope that's what I Personal Speaker 500:28:18auto. Hi, G. I just broke up. I didn't hear. Yes. Speaker 500:28:21So again, steep spray. Yes, I think it is A lot of it's blocking and tackling. It's sophisticated pricing that we continue to develop segmentation, precision in the pricing. And as you know, I think inflation Probably hit personal the personal auto line as hard as any line of business in P&C And we reacted accordingly and it's a lot of rate that is continuing to burn into that book. Speaker 400:28:58Okay. So really nothing, any kind of anomalies, but that's looks like, it sounds like a good rate to kind of at least trend from here. Speaker 500:29:06Yes. The only other thing I might add is over time, our mix of business and personal lines is moving. We're growing both the middle market segment and high net worth. But over time, we think that the high net worth business as it always has or traditionally has will outperform The middle market space and that personal auto is a less percentage of the package with high net worth or private client than it is on the middle market. So I think mix of business is probably helping us as well. Speaker 400:29:45Okay, perfect. Thank you guys and congrats again to Steve and Steve. Speaker 100:29:49Thanks, Mike. Operator00:29:50And our next question today comes from Mike Zaremski with BMO. Please go ahead. Speaker 600:29:57Hey, good morning. I guess sticking going back to the reserving color, Just trying to understand bigger picture. So the reserve charge in in casualty, as you stated, on an absolute basis isn't a huge number. And so just trying to understand, Are you making a material change to kind of your forward loss trend too, given what you've learned In casualty or is this just simply the Cinci way of doing things, you're reacting to bad news, trying to get ahead of it and this is just a really a small tweak that doesn't kind of touch on the changes you made back in 2022 on Umbrella? Speaker 100:30:54Good question and it's the latter, Mike. We don't see it as a material change in our trend. We feel Very good about the position that we are in terms of our rate versus our trend and keeping in mind we're forward looking. We're looking for where do we think the loss costs will be out in the prospective policy periods. We feel Good about that. Speaker 100:31:18A little bit historic as you know, we do see good improvement in those Accent Eurx cat combined ratios, which I think gives credence to it. And so it's more of the latter of doing things the Cincinnati way, recognizing Some large losses when we see them and also what's going on in the industry and being prudent with our reserves to keep that 35 years of favorable development streak going to 36. Speaker 600:31:50Understood. And just curious, In a good way, Cincinnati is my understanding kind of branching into, I guess broadening the customer base, you can write policies for on the commercial side in terms of going down market into BOP and I believe into larger commercial too. And I'm just curious as if I'm right about As you've gone on this journey in recent years, does that just kind of bring in a little bit more potential volatility in the early years as you kind of learn more about those kind of newer client segments, is there anything there? Speaker 500:32:37No, I don't think it brings in any more volatility than what would normally experience, Mike, we've always had an agency strategy. So we're trying to be as important to each agency that we do business with and be an important partner for all segments, Whether it's small like the Bob you mentioned, middle markets or larger accounts, we've always written small business, we've always written Larger accounts, you have small business a lot of times is more of a technology play and we have launched Just an excellent platform, not because I say so, but because our agency feedback is telling us that it's intuitive and it's easy. So I expect that you'll see us continue to make big strides in the small business area. And then on the what we call key accounts, larger accounts, commercially we've added a lot of T's in that area and we're growing it in a conservative manner and very underwriting profit first, But our runway on larger accounts and keep moving, I guess, upstream is one might say is, I think, is very positive too. Speaker 600:33:58Okay, got it. And lastly, just On the in my understanding, there's no change to the value creation ratio target, but you're bringing down the you're improving the long term combined ratio target. Maybe just can kind of just help us clarify Why note what brought about that change? And is there any financial incentives that are going to change on a forward looking basis when we look at the proxy or whatnot because of the combined ratio change? Speaker 100:34:41Good question. No, there will not be any change in the compensation targets in that regard. We have been very, I think, consistent in the combined ratio. We've got 12 years in a row now with the combined ratio under 100. And so we've seen that be as low as 88.3. Speaker 100:35:05And so we felt that we could lower that long term target down and put us in a position to continue to be long term thinkers there. I think there's also been great consistency in the value creation ratio. If we look at the 5 year average VCR going back to The 5 years ended 2013, all of those 5 year ending years from 2013 through 2023 have all been double digits. So we are just reflecting our long term focus and raising the bar a bit on where we put that long term combined ratio view. Speaker 600:35:57Understood. Thank you. Operator00:36:00And our next question today comes from Greg Peters at Raymond James. Please go ahead. Speaker 700:36:05Well, good morning, everyone, and congratulations on your 35 year track record. And Mr. Spray, you have your work cut out for you to keep that going for the next 5. So good luck to you on that. Can we step back and you provided some data around pricing, and maybe you can help us frame how to think about new business growth, both commercial, personal and E and S as we think about the next 12 months when we compare it to what happened in 2023? Speaker 500:36:44Well, I would this is Steve Spray, Greg. Let me start with commercial lines. We use the same predictive modeling tools and have our field underwriters use the art of underwriting and balance that. And if you recall, we started off 2023, New business was we were under some pressure for new business. We were keeping our pricing discipline going there. Speaker 500:37:09And as the year progressed, I'd like to say we kind of saw the market come our way and new businesses continue to get better and better throughout the year in 2023 and again kept that pricing and underwriting discipline. Personal lines, The new business there and the net written premium growth has just been strong throughout the year. And I just think we're in such a good position going forward in personal lines as well because we're like I said earlier, we have an agency strategy and we've become A premier market both in middle market and high net worth for our agencies and they tell us that regularly. And with our $12,000,000,000 of GAAP equity supporting $8,000,000,000 of premium. We're in a good position with our balance sheet to continue to grow personal lines through this, I'll call it a tumultuous market. Speaker 500:38:07So feel really good about that. On the E and S side, 90.6% combined ratio or better now for 11 years in a row. It's about 90% casualty. The submission counts there continue to be strong. You can see that the new business throughout 2023 was strong and I don't see any reason why that will continue into 2024 as well. Speaker 700:38:33Okay. Thanks for the color there. I was also listening to your comments about the movements around in reserves. And I was just wondering if you had any comments on just the paid loss trend. It looks like paid losses grew a little bit faster for the full year 2023 than they did in 2022. Speaker 700:38:54Just wondering is that just is there any noise in there or anything you'd like to call out? Speaker 100:39:02Yes, I would think there really isn't anything to call out there, Greg. I think it's just we're growing And then paid losses are up. We've seen that fluctuate from year to year and so there would be some noise there. Speaker 700:39:19Fair enough. Thanks for the answers. Thank you. Operator00:39:23And our next question comes from Meyer Shields with KBW. Please Speaker 800:39:29Hi, good morning. It's Jane Yong for me. Thank you for taking my question. My first question Thank you. Thank you. Speaker 800:39:39On the follow-up for commercial cash reserves, was mainly on like the $51,000,000 $29,000,000 reserve charge prior to Excellent year 2019. You mentioned some you find some large losses. Is there any other new trend you're seeing in 4Q? Speaker 100:40:02No, not really. I think that I don't see it as a trend. I think we did recognize it. Like I said, there was some volatility through the year. We would have had less of that in the second quarter when we released or recognized the 9.2 points of favorable development. Speaker 100:40:23I think we just look are looking at this now as the whole year and doing our best to put our best estimate forward for the year, which amounted to the $15,000,000 and never want to minimize $15,000,000 But I think in the grand scheme of things, it's pretty close to a wash and puts us in a position to continue to have the type of reserve strength and quality of balance sheet that we do. Speaker 800:40:53Got it. My second question is on the combined ratio target. You mentioned a 5 year average of 92% to 98%, so the midpoint is at 95%. So does that imply that less than 95% combined ratio for 2024? Or Is there any color you can provide for 2024? Speaker 100:41:19No, it doesn't imply a 95 for 2024. And so we're not really giving a 2024 number here. We're again focusing on the long term that We've had consistent underwriting profits. We think that the long term of 95 to 100 is something that we can strive for the long time to long term to do better and have that be 92% to 98%. We know there'll be some years and it'll be a little bit higher. Speaker 100:41:55I think we've been under 100 for 12 consecutive years. I think the highest was 98.1, The lowest, 88.3%. And so there's going to be variation in market cycles and weather and so forth. We want to focus on the long term where we continue to grow above the industry average, do it at a good underwriting profit and invest well such that value creation ratio stays Double digit. There'll be some volatility there as investments are a little bit volatility, but over the long pole, which is what we shoot for, we're a long term strategy team here, we think we can lower that long term combined ratio range from 95% to 100% to 92% to 98%. Speaker 800:42:50Got you. Perfect. Thank you. Can I sneak in one more? Just on the expense ratio, we are seeing it trending out quarter over quarter in 23, you mentioned some high share commission, etcetera, in 4Q. Speaker 800:43:08How should we think about the run rate for 2024, any kind of color you have there would be great? Speaker 300:43:17Yes. Thank you for the question. This is Mike Sewell. I think we've kind of really said over the last couple of years that we've been targeting a 30 expense ratio. And so we're still looking at that. Speaker 300:43:34You're shooting for that and we're actually there for the last 2 years. So I'm kind of setting my sights and we're not going to give up. We're going to keep investing where we need to invest, keep controlling costs where we think we can control it better. And any time that we can get that below 30, we're going to try to do that. So I'm targeting for below 30, but I'm happy where it is, but we can always improve. Speaker 800:44:06Thank you so much. Speaker 300:44:08Thank you. Thank you. Operator00:44:09And our next question today comes from Grace Carter, Bank of America. Please go ahead. Speaker 900:44:17Hi, everyone. Good morning. Good morning, Chris. I was hoping For the commercial casualty reserve development, you mentioned that I think $29,000,000 of it was related to prior 2019. I was hoping we could zoom in on the remaining piece. Speaker 900:44:33And I guess just considering how claims activity was suppressed during the pandemic, if you can help us think through how the pandemic years are developing relative to your expectations and just any sort of surprise in the trends there? And how much of the commercial casualty total reserve base we should think of accident years 2020 to 2022 comprising? Speaker 100:45:01Grace, this is Steve Johnston. I think we can get you those numbers. I do not have like the carried reserves for those years in front of me here that what we would carry for those years. I do feel that we are looking at the pandemic years as obviously They were challenges. We were going through the pandemic with the economy slowing down and courts and so forth. Speaker 100:45:30But I do think that Now it's been well behaved. Speaker 900:45:39Thank you. And I guess kind of considering how interest rates have been or were lower in The decade following the financial crisis with a pretty sharp change in that over the past couple of years. Conventional industry wisdom has kind of potential for higher interest rates to stick around for longer. I was just wondering your thoughts on that and if you think that, that no longer holds in light of the updated combined ratio guidance and just the extent to which the prevailing interest rate environment influences how you think about your outlook? Speaker 100:46:23Great question. I think we would be slow to change those combined ratio targets because Interest rates, as we've seen can fluctuate more quickly than the loss ratios of books of business. And so I think it would be risky To see high interest rates or higher interest rates and react by lowering your standard on a combined ratio, when there would be good chance, I think, over the next 10 years that interest rates would go back down. I would expect that over the next 10 years, a lot of what I've seen in terms of interest rate expectation is to go down. If you got yourself in a situation where you reacted to the higher interest rates with a higher combined ratio target, You can't recalibrate and cash back up as quickly as those interest rates change. Speaker 100:47:28So We are going to stay conservative in terms of our loss ratio targets. Speaker 800:47:38Thank you. Speaker 100:47:40Thank you. Operator00:47:41And our next question today comes from Michael Zaremski with BMO Capital Markets. Please go ahead. Speaker 400:47:47Hi, good morning. This is Jack on for Mike. Thanks for taking our follow-up. I'm just wondering, you guided to buying more reinsurance and seating more premiums. Color on how you expect those changes to impact the combined ratio in 2024? Speaker 500:48:03Jack, this is Steve Spray. We I'll say on the property cat tree, we buyback for balance sheet protection. And last if you recall last year, we increased our retention on the property cap $100,000,000 to $200,000,000 We renewed it in 'twenty for 'twenty four with that same $200,000,000 retention. And we also then bought another $100,000,000 on top. So now the total program is 1,200,000,000 We obviously balance the cost of that with what we're trying to do on the loss ratio. Speaker 500:48:44But again, always keeping in mind that it's balance sheet protection, not earnings. I would also note that in that $1,200,000,000 tower that we have for the property cat. We also filled out some more of the, we'll call it, maybe the middle layers this year and what we did for the 2023 year. So no guidance on loss ratio for you on that, but just maybe a little background or color Speaker 100:49:13on the property cat treaty. Speaker 700:49:17Got it. Thank you. Speaker 500:49:19Yes. Operator00:49:20Thank you. And this concludes our question and answer session. I'd like to turn the conference back over to Steve Johnston for any closing remarks. Speaker 100:49:28Thank you, Rocco, and thanks to all of you for joining us today. We look forward speaking with you again on our Q1 2024 call. Operator00:49:38Thank you. This concludes today's conference call.Read morePowered by Earnings DocumentsPress Release(8-K)Annual report(10-K) Cincinnati Financial Earnings HeadlinesCincinnati Financial (CINF): Assessing Valuation as Investors Recalibrate ExpectationsSeptember 11 at 9:20 AM | finance.yahoo.comCincinnati Financial Corporation (NASDAQ:CINF) is a favorite amongst institutional investors who own 70%September 10, 2025 | finance.yahoo.comAnother gold high? Here’s the move Wall Street is missing …Gold has surged past $3,600 an ounce, up 45% in the last year, but Weiss Ratings analyst Sean Brodrick says the real opportunity is in a little-known strategy that has historically outpaced gold’s rallies many times over — including one past run where investors saw gains of more than 26,000%. | Weiss Ratings (Ad)Cincinnati Financial Corp. ratings upgraded by Fitch to AA-September 3, 2025 | au.investing.com3 Reasons CINF is Risky and 1 Stock to Buy InsteadAugust 28, 2025 | finance.yahoo.comAre Wall Street Analysts Predicting Cincinnati Financial Stock Will Climb or Sink?August 27, 2025 | finance.yahoo.comSee More Cincinnati Financial Headlines Get Earnings Announcements in your inboxWant to stay updated on the latest earnings announcements and upcoming reports for companies like Cincinnati Financial? Sign up for Earnings360's daily newsletter to receive timely earnings updates on Cincinnati Financial and other key companies, straight to your email. Email Address About Cincinnati FinancialCincinnati Financial (NASDAQ:CINF) (NASDAQ: CINF) is a U.S.-based insurance holding company founded in 1950 and headquartered in Fairfield, Ohio. The company’s core business is writing property and casualty insurance through a network of independent agents. Cincinnati Financial operates under a mutual holding company structure, with principal subsidiaries including The Cincinnati Insurance Company, The Cincinnati Indemnity Company and The Cincinnati Life Insurance Company. The company’s product offerings encompass personal lines such as homeowners, automobile and umbrella coverage, as well as commercial lines including business owners, farm and workers’ compensation policies. Through its life insurance arm, Cincinnati Financial also provides term and whole life policies, disability income protection, and annuities. A hallmark of the firm’s approach is combining local underwriting expertise with centralized risk engineering, claims management and loss control services to support long-term policyholder relationships. With operations spanning the United States and particular strength in the Midwest and Southeast regions, Cincinnati Financial serves both individual and corporate clients exclusively via independent insurance agents and agencies. As of 2024, Steven J. Johnston holds the positions of Chairman and Chief Executive Officer. Under his leadership, the company emphasizes disciplined underwriting, conservative financial management and strategic investments in technology to enhance customer service and operational efficiency.View Cincinnati Financial ProfileRead more More Earnings Resources from MarketBeat Earnings Tools Today's Earnings Tomorrow's Earnings Next Week's Earnings Upcoming Earnings Calls Earnings Newsletter Earnings Call Transcripts Earnings Beats & Misses Corporate Guidance Earnings Screener Earnings By Country U.S. Earnings Reports Canadian Earnings Reports U.K. Earnings Reports Latest Articles Celsius Stock Surges After Blowout Earnings and Pepsi DealWhy DocuSign Could Be a SaaS Value Play After Q2 EarningsWhy Broadcom's Q3 Earnings Were a Huge Win for AVGO BullsAffirm Crushes Earnings Expectations, Turns Bears into BelieversAmbarella's Earnings Prove Its Edge AI Strategy Is a WinnerWhat to Watch for From D-Wave Now That Earnings Are DoneDICKS’s Sporting Goods Stock Dropped After Earnings—Is It a Buy? 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There are 10 speakers on the call. Operator00:00:00Please note, today's event is being recorded. Speaker 100:00:03I'd now like to turn Operator00:00:04the conference over to Dennis McDaniel, Investor Relations Officer. Please go ahead, sir. Speaker 200:00:10Hello. This is Dennis McDaniel with Cincinnati Financial. Thank you for joining us for our Q4 and full year 2023 earnings conference call. Late yesterday, we issued a news release on our results along with our supplemental financial package, including our year end investment portfolio. To find copies of any of these documents, please visit our investor website, cinfin.com/investors. Speaker 200:00:35The shortest route to the information is the quarterly results link in the navigation menu on the far left. On this call, will first hear from Chairman and Chief Executive Officer, Steve Johnston and then from Executive Vice President and Chief Financial Officer, Mike Sewell. After their prepared remarks, investors participating on the call may ask questions. At that time, some responses may be made by others in the room with us, including President, Steve Spray Chief Investment Officer, Steve Saloria and Cincinnati Insurance's Chief Claims Officer, Mark Shambo Senior Vice President of Corporate Finance, Theresa Hoffer. First, please note that some of the matters to be discussed today are forward looking. Speaker 200:01:17These forward looking statements involve certain risks and uncertainties. With respect to these risks and uncertainties, we direct your attention to our news release and to our various filings with the SEC. Also, a reconciliation of non GAAP measures was provided with the news release. Statutory accounting data is prepared in accordance with statutory accounting rules and therefore is not reconciled to GAAP. Now I'll turn over the call to Steve. Speaker 100:01:43Thank you, Dennis, and good morning. Thank you for joining us today to hear more about our results. We had strong operating performance in the 4th quarter And I'm happy to see that our hard work is reflected in the progress we are making. Net income rose $170,000,000 to nearly $1,200,000,000 for the Q4 compared with the Q4 of last year, including $18,000,000 more benefit on an after tax basis and the fair value of securities still held in our equity portfolio. Non GAAP operating income for the Q4 of 2023 was up 78% or $157,000,000 versus a year ago. Speaker 100:02:30And on a full year basis, it was 42% higher than 2022. Our 87.5 percent 4th quarter propertycasualtycombinedratio was 7.4 percentage points better than in 2022 with the catastrophe loss ratio representing 6.5 points of the improvement. That strong underlying performance followed our recent pattern of improvement, resulting in a 94.9% Full year 2023 combined ratio that was 3.2 percentage points better than last year, including a decrease of 0.5 points in the catastrophe loss ratio. Our 2023 ex cat accident year combined ratios were also favorable compared with 2022, improving 2.1 percentage points to 85.7 percent for the 4th quarter and 1.8 points to 88.4% for the year. We saw positive momentum in many areas of operating performance. Speaker 100:03:44Growth for consolidated propertycasualtynetwrittenpremiums accelerated reaching 13% for the 4th quarter, including 10% for renewal premiums and 30% for new business premiums. As part of our ongoing efforts to improve performance And to counter the continuing effects and inflation on insured losses, we combine pricing segmentation by risk with average price increases and careful risk selection. Estimated average renewal price increases for the 4th quarter continued at a healthy pace. Our Commercial Lines Insurance segment again averaged near the low end of the high single digit percentage range, while our excess and surplus lines insurance segment continued in the high single digit range. Personal Lines for the Q4 included auto continuing in the low double digit range and homeowner continuing near the low end of the high single digit range. Speaker 100:04:52Policy retention rates in 2023 were similar to 2022 with our commercial lines segment down slightly, but still in the upper 80% range and our personal lines segment up slightly, but still in the low to mid 90% range. Briefly reviewing operating performance by Insurance segment, I'll focus on the full year results. Although, I'll note that each segment improved their combined ratios in the Q4 compared to last year as they continued to grow profitably. Our Commercial segment improved its full year 2023 combined ratio by 3.0 percentage points compared with 2022 and grew net written premiums by 4%. Our Personal Lines segment grew net written premiums by 26% with growth per middle market business in addition to Cincinnati Private Client Business, This combined ratio was 1.2 percentage points higher than last year due to the catastrophe loss ratio rising 3.7 points. Speaker 100:06:03Our excess and surplus line segment was very profitable, reducing a 2023 combined ratio of 90.6% with net written premium growth of 14%. Both Cincinnati Re and Cincinnati Global were also very profitable. Cincinnati Re's full year combined ratio was an excellent 77.7%. Its net written premiums were 5% lower than in 2022, reflecting our opportunistic positioning of the portfolio through evolving market conditions. Cincinnati Global's combined ratio was also excellent at 75.5% with 22% growth in net written premiums. Speaker 100:06:50Our life insurance subsidiary Grew profit and premiums too, as full year 2023 net income rose 15% and earned premiums grew 4%. On January 1 this year, we again renewed each of our primary property casualty treaties the transfer part of our risk to reinsurers. For our per risk treaties, terms and conditions for 2024 are fairly similar to 2023 other than an average premium rate increase of approximately 12%. The primary objective of our property catastrophe treaty is to protect our balance sheet. The treaty's main change this year is adding another $100,000,000 coverage, increasing the top of the program from $1,100,000,000 to $1,200,000,000 Should we experience a 2024 catastrophe event totaling $1,200,000,000 in losses, We will retain $423,000,000 compared with $617,000,000 in 2023 for an event of that magnitude. Speaker 100:08:03We expect 2024 ceded premiums for these treaties in total to be approximately $180,000,000 more than the actual $136,000,000 of ceded premiums for these treaties in 2023 due to additional coverage, rate increase and subject premium growth. Those who follow our company know we to track our success over a long time horizon. Consistent with that approach, we set a target for the value creation ratio, our primary performance measure at an annual average of 10% to 13% over the next 5 years. We believe the VCR is an appropriate measure since it's driven by strong combined ratio results, premium growth that exceeds the industry average and contributions from our investment portfolio. Since 2016, our combined ratio 5 year average has ranged from 94.3% to 96.1%, near the low end of the longer term target of 95% to 100% we've disclosed for many years. Speaker 100:09:18And for more than a decade, we've recorded results ahead of the industry for premium growth on a 5 year compound annual growth rate basis. Because we believe we can continue to perform at a high level, We are setting our sights on a longer term combined ratio better than the past target, now targeting a 5 year average of 92% to 98%. While we will no longer publicly disclose annual targets for combined ratio and premium growth, We expect to continue our robust disclosure detail to help investors model and form their own expectations of future results. This doesn't mean that we'll ignore the shorter term results. We recognize that it also means that to achieve our revised long term target range, Some years we need to reach combined ratios towards the lower end knowing there could be some years like 2022 that come in near the higher end. Speaker 100:10:20I'll conclude my prepared remarks as usual with the value creation ratio. Our 15.2% 5 year annual average BCR as of year end 2023 exceeded our target range of 10% to 13%. BCR of 19.5 percent for full year 2023 included a contribution of 9.1% from net income before investment gains or losses, while higher valuation of our investment portfolio and other items contributed 10.4%. Now, Chief Financial Officer, Mike Sewell, will highlight investment results and other important aspects of our financial performance. Speaker 300:11:05Thank you, Steve, and thanks to all of you for joining us today. Investment income was a significant part of Higher net income and improved operating results, up 15% for the 4th quarter and 14% for a full year 2023 compared with the same periods of last year. Dividend income was up 7% for the quarter, largely due to a special dividend from one of our stock holdings. On a full year 2023 basis, We added to the equity portfolio with net purchases totaling $14,000,000 Bond interest income again grew at a good pace, up 19% for the Q4 of the year. We continue to add fixed maturity securities to our investment portfolio with net purchases totaling $1,400,000,000 for full year 2023. Speaker 300:12:03The 4th quarter pre tax average yield of 4.48 percent for the fixed maturity portfolio rose 32 basis points compared with last year. The average pretax yield for the total of Purchase taxable and tax exempt bonds during 2023 was 6.13%. Valuation changes for our investment portfolio during the Q4 of 2023 were favorable in aggregate for both our stock and bond holdings. Before tax effects, the net gain was $1,050,000,000 for the equity portfolio and $621,000,000 for the bond portfolio. At the end of 2023, total investment portfolio net appreciated value was approximately $6,100,000,000 The equity portfolio was in a net gain position of $6,700,000,000 while the fixed maturity portfolio was in a net loss position of $570,000,000 Cash flow continued to benefit investment income as did rising bond yields. Speaker 300:13:18Cash flow from operating activities for full year 2023 was just over $2,000,000,000 matching last year. Regarding expense management, we always intend to strive to an appropriate balance between controlling expenses and making strategic investments in our business. Our full year 2023 property casualty underwriting expense ratio at 30.0% was in line with 2022, While the 4th quarter ratio was 1.3 percentage points higher than last year, primarily due to higher profit sharing commissions for agencies and associate related expenses. Next, I'll summarize loss reserve activity. Our approach remains consistent and aims for net amounts in the upper half of the actuarially estimated range of net loss and loss expense reserves. Speaker 300:14:18As we do each quarter, we consider new information such as paid losses and case reserves and then updated estimate ultimate losses and loss expenses by year and line of business. Our quarterly study of updated paid and case reserve loss and loss expense data For our commercial casualty line of business, consider how 4th quarter incurred amounts were higher than we expected, especially for the general liability coverages for older accident years. To reflect the continued uncertainty of losses and loss expenses, we increased our estimates for several prior accident years to levels more likely to be adequate. The net amount of the 4th quarter increase was $51,000,000 including $29,000,000 for accident years prior to 2019. Commercial casualty unfavorable reserve development On a full year 2023 basis was fairly small at $15,000,000 only 0.5% of the year end 2022 reserve balance. Speaker 300:15:37Prior exiting your reserve development for commercial umbrella during 2023 was a favorable $6,000,000 During 2023, our net addition The total property casualty loss and loss expense reserves was $682,000,000 including $634,000,000 for the IBNR portion. For full year 2023, We experienced $215,000,000 of property casualty net favorable reserve development on prior accident years That benefited the combined ratio by 2.8 percentage points, marking 35 consecutive years of net favorable development on prior accident year loss and loss expense reserves. On an online basis by accident year, net reserve development for full year 2023 included A favorable $137,000,000 for 2022, favorable $21,000,000 for 2021, favorable $68,000,000 for 2020 and an unfavorable $11,000,000 in aggregate for accident years prior to 2020. I'll conclude with a few capital management highlights. Another area where our approach includes careful consideration for the long term. Speaker 300:17:07We paid $116,000,000 in dividends to shareholders during the Q4 of 2023 and did not repurchase any shares. Our view of our financial flexibility And our financial strength is that both remain in excellent shape. Parent company cash and marketable securities At year end was nearly $5,000,000,000 Debt to total capital continued to be under 10% And our year end 2023 book value of $77.06 per share means that $12,100,000,000 of GAAP consolidated shareholders' equity provides plenty of opportunity for profitable growth by supporting $8,100,000,000 of annual property casualty net written premiums. Now I'll turn the call back over to Steve. Speaker 100:18:06Thanks, Mike. Before we open the call questions, I'd like to comment on our recent leadership and Board announcements. Effective at our Annual Shareholder Meeting in May, President Steve Spray We'll add the role of Chief Executive Officer. Steve is the right person to build on our decade of profitable growth. He understands the importance of our agency centered strategy and the unique advantages it brings. Speaker 100:18:33I'm confident in his abilities to innovative ideas together with the hallmarks of Cincinnati Insurance to create opportunities for associates, agents and shareholders. I look forward to continuing to work with him as Chairman of the Board. We also announced the addition of Steve and Peter Wu as Cincinnati Financial Directors. Peter has exceptional experience in the worlds of predictive analytics, Data modeling and artificial intelligence. I'm honored that he's agreed to join our Board. Speaker 100:19:10Finally, the Board set the stage for a 64th consecutive year of raising shareholder dividends by increasing the dividend 8% to $0.81 per share. From the Board To the leadership team, to associates at every level of our company, we have the perfect people in place to create a bright future for Cincinnati Financial. As a reminder, with the mic in me today are Steve Spray, Steve Saloria, Mark Chambeau and Teresa Hopper. Rocco, please open the call for questions. Operator00:20:05Today's first question comes from Michael Phillips with Oppenheimer. Please go ahead. Speaker 400:20:11Thank you. Good morning, everybody. I guess, first off, congrats to Mr. Spray on your news and Steve Johnson, say it and so, but you'll be missed, but look forward to hopefully hearing more from you in the future. But congrats to all you guys on that. Speaker 100:20:25Thanks Mike. Speaker 400:20:26I guess you're welcome. My first question is on the PYD, I guess. It looks like some the issues there might be on the umbrella and maybe some large loss. So you guys are great for giving disclosure on this stuff. But can you talk some of your exhibits have talked about the large loss activity the claim count there certainly went up quite a bit in the quarter. Speaker 400:20:44I assume that's just because the inflation impact of that and what's happening there. But can you talk about any changes in maybe the mix of your limit profile from 2022 into 2023 and maybe some of that mix might be impacted? Are you writing more higher limits, I guess, is the punch line there? And then maybe talk about how I think there's a perception that your 3 year policy terms may give you some shield when rates get Soft and pricing gets soft, but maybe is are you sort of hand tied a little bit if there's more of an urgent need to rerate on these higher limit policies? Thanks. Speaker 100:21:20Great, Mike. This is Steve Johnson. I'll start off and turn it over to Steve Spray here. It's just with the commercial casualty, It was not umbrella. We addressed that, we think, really early, a year ago, Q2, I believe. Speaker 100:21:38And we've really we think obtained that, brought that under control and we're actually producing an underwriting profit now for our umbrella lines. So it's the commercial casualty part other than umbrella. And when we get to this point, we're looking at our year end reserve analysis for all the lines of business and it gives us the chance, puts us in a position to look at the data for the full year. So our focus is on estimating the full year. And for the full year for commercial casualty, including umbrella, all of that, We're showing just under $15,000,000 or a one loss ratio point in adverse development on the prior accident years, as Mike mentioned. Speaker 100:22:23To further put that in perspective, as Mike said, it's $15,000,000 is just 0.5% of the casualty reserves and 0.2% of the total reserves carried at December 31, 2022. So it's really, as we look at the full year, Not a big number. In fact, also for the full year, our total property casualty your development was favorable, 2.8 loss range of points. That's an improvement from the 2.3 points of the prior year and also that 2.8% is very much in the range of where we've been for the last several years. And I always want to point out that makes now 35 years consecutively that we've had favorable development for Cincinnati Insurance and our reserves. Speaker 100:23:11There was quarterly volatility through the year. For example, we reported favorable development for prior accident years of $34,000,000 or 9.2 loss ratio points for the 2nd quarter for commercial casualty. As we looked at the Q4 and as Mike mentioned and you're mentioning there was more Larger losses, I wouldn't consider it a trend, but there was more larger losses in the 4th quarter, just as there were maybe a dearth of that in the Q2. The advantage is we get to look at the full year here and do as we always do try to be very prudent. We're reading what's going on with the industry. Speaker 100:23:53And we thought for the full year, It would not be prudent to release reserves or have favorable development on the prior years. So I know the Q4 that 14 loss ratio points appears to be a big number and it is a big number. But I think in context of looking at the full year And what you'll see in the Schedule P, what you'll see in the 10 ks, I think when you combine it with the other lines where Workers' comp, we did the same type of a procedure and we had 31 point loss ratio points of favorable development, also had favorable development for Commercial auto and most of our lines favorable development again for the 35th year. To keep a 35 year streak like that, you have to take action when you see it. We saw the larger losses in the 4th quarter. Speaker 100:24:45And I think to During the year end where we thought it would be a prudent position not to release casualty reserves, we arrived and our best estimate in the number that we produced. I'll turn it over to Steve to talk a little bit about the other question that you had. Speaker 500:25:05Yes. Mike, like Steve said, we had it was not Umbrella. We did notice, as you recall, Back in 2022, some challenges with the umbrella line, we jumped on that, working with our agents in commercial lines underwriting. The limits profile there has always been the vast majority of those accounts, Those umbrellas are it's a low limit book profile. It's probably become a little even more low limit over the last year and a half as we took action both pricing and capacity on specific segments, Some specific classes of business and then some specific venues where we felt that the environment was just a little more difficult. Speaker 500:25:55Steve also mentioned that Umbrella line was modestly profitable in 2023. And we've got a long term profitable record with Umbrella and we look to continue to grow that. So that was think your limits question the other question you had, Mike, was on the 3 year policy. We're as committed to that 3 year policy as we ever have been. I think It resonates with policyholders and with our agents. Speaker 500:26:22So our desire for long term relationships, our 3 year policy, Package policy actually outperforms a 1 year contract from an underwriting standpoint. Our underwriters use the art and science of pricing. And you can see we can see it in the book that they use it the they're using it the right way And we're getting profitable results from the 3 year policy. You mentioned the muting effect with pricing. And make a long story short, about 75% of our premiums in commercial lines, Even on a 3 year policy are adjusted on an annual basis. Speaker 500:27:06So 75% of the premiums are being adjusted annually. Again, just committed to that 3 year and we think it's again, It shows the marketplace that we want long term relationships and our retentions at the first and second anniversary of a 3 year policy are about 10 points higher than when we actually have a renewal. So there's an added benefit to it as well. Hopefully, that answers what you're looking for, right? Speaker 300:27:35Okay, Speaker 400:27:36great. Yes, it does. Yes. Thank you guys both very much. It sounds like you're not concerned about the what looks like a spike in the large loss activity. Speaker 400:27:42You certainly have the annual track record To improve it. So thank you for that. I guess my second question is on personal auto. You real quick turnaround and the profitability in commercial auto, I guess, is there anything that's kind of a one off to drive that down the 66.7 percent current accident loss ratio on personal auto that drove it down? Or is it just rates running in? Speaker 400:28:01And is that a kind of a good run rate from here given where your rates have been? Thanks. Speaker 500:28:09Mike, could you did you say commercial auto or personal auto? You broke up. Speaker 400:28:13Personal auto, if I said commercial, I didn't mean it. I meant personal auto, hope that's what I Personal Speaker 500:28:18auto. Hi, G. I just broke up. I didn't hear. Yes. Speaker 500:28:21So again, steep spray. Yes, I think it is A lot of it's blocking and tackling. It's sophisticated pricing that we continue to develop segmentation, precision in the pricing. And as you know, I think inflation Probably hit personal the personal auto line as hard as any line of business in P&C And we reacted accordingly and it's a lot of rate that is continuing to burn into that book. Speaker 400:28:58Okay. So really nothing, any kind of anomalies, but that's looks like, it sounds like a good rate to kind of at least trend from here. Speaker 500:29:06Yes. The only other thing I might add is over time, our mix of business and personal lines is moving. We're growing both the middle market segment and high net worth. But over time, we think that the high net worth business as it always has or traditionally has will outperform The middle market space and that personal auto is a less percentage of the package with high net worth or private client than it is on the middle market. So I think mix of business is probably helping us as well. Speaker 400:29:45Okay, perfect. Thank you guys and congrats again to Steve and Steve. Speaker 100:29:49Thanks, Mike. Operator00:29:50And our next question today comes from Mike Zaremski with BMO. Please go ahead. Speaker 600:29:57Hey, good morning. I guess sticking going back to the reserving color, Just trying to understand bigger picture. So the reserve charge in in casualty, as you stated, on an absolute basis isn't a huge number. And so just trying to understand, Are you making a material change to kind of your forward loss trend too, given what you've learned In casualty or is this just simply the Cinci way of doing things, you're reacting to bad news, trying to get ahead of it and this is just a really a small tweak that doesn't kind of touch on the changes you made back in 2022 on Umbrella? Speaker 100:30:54Good question and it's the latter, Mike. We don't see it as a material change in our trend. We feel Very good about the position that we are in terms of our rate versus our trend and keeping in mind we're forward looking. We're looking for where do we think the loss costs will be out in the prospective policy periods. We feel Good about that. Speaker 100:31:18A little bit historic as you know, we do see good improvement in those Accent Eurx cat combined ratios, which I think gives credence to it. And so it's more of the latter of doing things the Cincinnati way, recognizing Some large losses when we see them and also what's going on in the industry and being prudent with our reserves to keep that 35 years of favorable development streak going to 36. Speaker 600:31:50Understood. And just curious, In a good way, Cincinnati is my understanding kind of branching into, I guess broadening the customer base, you can write policies for on the commercial side in terms of going down market into BOP and I believe into larger commercial too. And I'm just curious as if I'm right about As you've gone on this journey in recent years, does that just kind of bring in a little bit more potential volatility in the early years as you kind of learn more about those kind of newer client segments, is there anything there? Speaker 500:32:37No, I don't think it brings in any more volatility than what would normally experience, Mike, we've always had an agency strategy. So we're trying to be as important to each agency that we do business with and be an important partner for all segments, Whether it's small like the Bob you mentioned, middle markets or larger accounts, we've always written small business, we've always written Larger accounts, you have small business a lot of times is more of a technology play and we have launched Just an excellent platform, not because I say so, but because our agency feedback is telling us that it's intuitive and it's easy. So I expect that you'll see us continue to make big strides in the small business area. And then on the what we call key accounts, larger accounts, commercially we've added a lot of T's in that area and we're growing it in a conservative manner and very underwriting profit first, But our runway on larger accounts and keep moving, I guess, upstream is one might say is, I think, is very positive too. Speaker 600:33:58Okay, got it. And lastly, just On the in my understanding, there's no change to the value creation ratio target, but you're bringing down the you're improving the long term combined ratio target. Maybe just can kind of just help us clarify Why note what brought about that change? And is there any financial incentives that are going to change on a forward looking basis when we look at the proxy or whatnot because of the combined ratio change? Speaker 100:34:41Good question. No, there will not be any change in the compensation targets in that regard. We have been very, I think, consistent in the combined ratio. We've got 12 years in a row now with the combined ratio under 100. And so we've seen that be as low as 88.3. Speaker 100:35:05And so we felt that we could lower that long term target down and put us in a position to continue to be long term thinkers there. I think there's also been great consistency in the value creation ratio. If we look at the 5 year average VCR going back to The 5 years ended 2013, all of those 5 year ending years from 2013 through 2023 have all been double digits. So we are just reflecting our long term focus and raising the bar a bit on where we put that long term combined ratio view. Speaker 600:35:57Understood. Thank you. Operator00:36:00And our next question today comes from Greg Peters at Raymond James. Please go ahead. Speaker 700:36:05Well, good morning, everyone, and congratulations on your 35 year track record. And Mr. Spray, you have your work cut out for you to keep that going for the next 5. So good luck to you on that. Can we step back and you provided some data around pricing, and maybe you can help us frame how to think about new business growth, both commercial, personal and E and S as we think about the next 12 months when we compare it to what happened in 2023? Speaker 500:36:44Well, I would this is Steve Spray, Greg. Let me start with commercial lines. We use the same predictive modeling tools and have our field underwriters use the art of underwriting and balance that. And if you recall, we started off 2023, New business was we were under some pressure for new business. We were keeping our pricing discipline going there. Speaker 500:37:09And as the year progressed, I'd like to say we kind of saw the market come our way and new businesses continue to get better and better throughout the year in 2023 and again kept that pricing and underwriting discipline. Personal lines, The new business there and the net written premium growth has just been strong throughout the year. And I just think we're in such a good position going forward in personal lines as well because we're like I said earlier, we have an agency strategy and we've become A premier market both in middle market and high net worth for our agencies and they tell us that regularly. And with our $12,000,000,000 of GAAP equity supporting $8,000,000,000 of premium. We're in a good position with our balance sheet to continue to grow personal lines through this, I'll call it a tumultuous market. Speaker 500:38:07So feel really good about that. On the E and S side, 90.6% combined ratio or better now for 11 years in a row. It's about 90% casualty. The submission counts there continue to be strong. You can see that the new business throughout 2023 was strong and I don't see any reason why that will continue into 2024 as well. Speaker 700:38:33Okay. Thanks for the color there. I was also listening to your comments about the movements around in reserves. And I was just wondering if you had any comments on just the paid loss trend. It looks like paid losses grew a little bit faster for the full year 2023 than they did in 2022. Speaker 700:38:54Just wondering is that just is there any noise in there or anything you'd like to call out? Speaker 100:39:02Yes, I would think there really isn't anything to call out there, Greg. I think it's just we're growing And then paid losses are up. We've seen that fluctuate from year to year and so there would be some noise there. Speaker 700:39:19Fair enough. Thanks for the answers. Thank you. Operator00:39:23And our next question comes from Meyer Shields with KBW. Please Speaker 800:39:29Hi, good morning. It's Jane Yong for me. Thank you for taking my question. My first question Thank you. Thank you. Speaker 800:39:39On the follow-up for commercial cash reserves, was mainly on like the $51,000,000 $29,000,000 reserve charge prior to Excellent year 2019. You mentioned some you find some large losses. Is there any other new trend you're seeing in 4Q? Speaker 100:40:02No, not really. I think that I don't see it as a trend. I think we did recognize it. Like I said, there was some volatility through the year. We would have had less of that in the second quarter when we released or recognized the 9.2 points of favorable development. Speaker 100:40:23I think we just look are looking at this now as the whole year and doing our best to put our best estimate forward for the year, which amounted to the $15,000,000 and never want to minimize $15,000,000 But I think in the grand scheme of things, it's pretty close to a wash and puts us in a position to continue to have the type of reserve strength and quality of balance sheet that we do. Speaker 800:40:53Got it. My second question is on the combined ratio target. You mentioned a 5 year average of 92% to 98%, so the midpoint is at 95%. So does that imply that less than 95% combined ratio for 2024? Or Is there any color you can provide for 2024? Speaker 100:41:19No, it doesn't imply a 95 for 2024. And so we're not really giving a 2024 number here. We're again focusing on the long term that We've had consistent underwriting profits. We think that the long term of 95 to 100 is something that we can strive for the long time to long term to do better and have that be 92% to 98%. We know there'll be some years and it'll be a little bit higher. Speaker 100:41:55I think we've been under 100 for 12 consecutive years. I think the highest was 98.1, The lowest, 88.3%. And so there's going to be variation in market cycles and weather and so forth. We want to focus on the long term where we continue to grow above the industry average, do it at a good underwriting profit and invest well such that value creation ratio stays Double digit. There'll be some volatility there as investments are a little bit volatility, but over the long pole, which is what we shoot for, we're a long term strategy team here, we think we can lower that long term combined ratio range from 95% to 100% to 92% to 98%. Speaker 800:42:50Got you. Perfect. Thank you. Can I sneak in one more? Just on the expense ratio, we are seeing it trending out quarter over quarter in 23, you mentioned some high share commission, etcetera, in 4Q. Speaker 800:43:08How should we think about the run rate for 2024, any kind of color you have there would be great? Speaker 300:43:17Yes. Thank you for the question. This is Mike Sewell. I think we've kind of really said over the last couple of years that we've been targeting a 30 expense ratio. And so we're still looking at that. Speaker 300:43:34You're shooting for that and we're actually there for the last 2 years. So I'm kind of setting my sights and we're not going to give up. We're going to keep investing where we need to invest, keep controlling costs where we think we can control it better. And any time that we can get that below 30, we're going to try to do that. So I'm targeting for below 30, but I'm happy where it is, but we can always improve. Speaker 800:44:06Thank you so much. Speaker 300:44:08Thank you. Thank you. Operator00:44:09And our next question today comes from Grace Carter, Bank of America. Please go ahead. Speaker 900:44:17Hi, everyone. Good morning. Good morning, Chris. I was hoping For the commercial casualty reserve development, you mentioned that I think $29,000,000 of it was related to prior 2019. I was hoping we could zoom in on the remaining piece. Speaker 900:44:33And I guess just considering how claims activity was suppressed during the pandemic, if you can help us think through how the pandemic years are developing relative to your expectations and just any sort of surprise in the trends there? And how much of the commercial casualty total reserve base we should think of accident years 2020 to 2022 comprising? Speaker 100:45:01Grace, this is Steve Johnston. I think we can get you those numbers. I do not have like the carried reserves for those years in front of me here that what we would carry for those years. I do feel that we are looking at the pandemic years as obviously They were challenges. We were going through the pandemic with the economy slowing down and courts and so forth. Speaker 100:45:30But I do think that Now it's been well behaved. Speaker 900:45:39Thank you. And I guess kind of considering how interest rates have been or were lower in The decade following the financial crisis with a pretty sharp change in that over the past couple of years. Conventional industry wisdom has kind of potential for higher interest rates to stick around for longer. I was just wondering your thoughts on that and if you think that, that no longer holds in light of the updated combined ratio guidance and just the extent to which the prevailing interest rate environment influences how you think about your outlook? Speaker 100:46:23Great question. I think we would be slow to change those combined ratio targets because Interest rates, as we've seen can fluctuate more quickly than the loss ratios of books of business. And so I think it would be risky To see high interest rates or higher interest rates and react by lowering your standard on a combined ratio, when there would be good chance, I think, over the next 10 years that interest rates would go back down. I would expect that over the next 10 years, a lot of what I've seen in terms of interest rate expectation is to go down. If you got yourself in a situation where you reacted to the higher interest rates with a higher combined ratio target, You can't recalibrate and cash back up as quickly as those interest rates change. Speaker 100:47:28So We are going to stay conservative in terms of our loss ratio targets. Speaker 800:47:38Thank you. Speaker 100:47:40Thank you. Operator00:47:41And our next question today comes from Michael Zaremski with BMO Capital Markets. Please go ahead. Speaker 400:47:47Hi, good morning. This is Jack on for Mike. Thanks for taking our follow-up. I'm just wondering, you guided to buying more reinsurance and seating more premiums. Color on how you expect those changes to impact the combined ratio in 2024? Speaker 500:48:03Jack, this is Steve Spray. We I'll say on the property cat tree, we buyback for balance sheet protection. And last if you recall last year, we increased our retention on the property cap $100,000,000 to $200,000,000 We renewed it in 'twenty for 'twenty four with that same $200,000,000 retention. And we also then bought another $100,000,000 on top. So now the total program is 1,200,000,000 We obviously balance the cost of that with what we're trying to do on the loss ratio. Speaker 500:48:44But again, always keeping in mind that it's balance sheet protection, not earnings. I would also note that in that $1,200,000,000 tower that we have for the property cat. We also filled out some more of the, we'll call it, maybe the middle layers this year and what we did for the 2023 year. So no guidance on loss ratio for you on that, but just maybe a little background or color Speaker 100:49:13on the property cat treaty. Speaker 700:49:17Got it. Thank you. Speaker 500:49:19Yes. Operator00:49:20Thank you. And this concludes our question and answer session. I'd like to turn the conference back over to Steve Johnston for any closing remarks. Speaker 100:49:28Thank you, Rocco, and thanks to all of you for joining us today. We look forward speaking with you again on our Q1 2024 call. Operator00:49:38Thank you. This concludes today's conference call.Read morePowered by