NYSE:EHC Encompass Health Q4 2023 Earnings Report $113.33 +11.92 (+11.75%) Closing price 04/25/2025 03:59 PM EasternExtended Trading$113.09 -0.24 (-0.21%) As of 04/25/2025 08:00 PM Eastern Extended trading is trading that happens on electronic markets outside of regular trading hours. This is a fair market value extended hours price provided by Polygon.io. Learn more. Earnings HistoryForecast Encompass Health EPS ResultsActual EPS$0.95Consensus EPS $0.83Beat/MissBeat by +$0.12One Year Ago EPSN/AEncompass Health Revenue ResultsActual Revenue$1.25 billionExpected Revenue$1.24 billionBeat/MissBeat by +$9.41 millionYoY Revenue GrowthN/AEncompass Health Announcement DetailsQuarterQ4 2023Date2/7/2024TimeN/AConference Call DateThursday, February 8, 2024Conference Call Time10:00AM ETConference Call ResourcesConference Call AudioConference Call TranscriptSlide DeckPress Release (8-K)Annual Report (10-K)Earnings HistoryCompany ProfileSlide DeckFull Screen Slide DeckPowered by Encompass Health Q4 2023 Earnings Call TranscriptProvided by QuartrFebruary 8, 2024 ShareLink copied to clipboard.There are 12 speakers on the call. Operator00:00:00welcome to Encompass Health's 4th Quarter 2023 Earnings Conference Call. At this time, I would like to inform all participants that their lines will be in a listen only mode. After the speakers' remarks, there will be a question and answer period. Conference call is being recorded. Operator00:00:23If you have any objections, you may disconnect at this time. I'll now turn the call over to Mark Miller, Encompass Health's Chief Investor Relations Officer. Speaker 100:00:32Thank you, operator, and good morning, everyone. Thank you for joining Encompass Health's Q4 2023 Earnings Call. Before we begin, if you do not already have a copy, The 4th quarter earnings release, supplemental information and related Form 8 ks filed with the SEC are available on our website at encompasshealth.com. On Page 2 of the supplemental information, You will find the Safe Harbor statements, which are also set forth in greater detail on the last page of the earnings release. During the call, we will make forward looking statements, which are subject to risks and uncertainties, many of which are beyond our control. Speaker 100:01:16Certain risks and uncertainties like those relating to regulatory developments as well as volume, bad debt and labor cost trends that could cause actual results to differ materially from our projections, estimates and expectations are discussed in the company's SEC filings, including the earnings release and related Form 8 ks and the Form 10 ks for the year ended December 31, 2023 when filed. We encourage you to read them. You are cautioned not to place undue reliance on the estimates, projections, guidance and other forward looking information presented, which are based on current estimates of future events and speak only as of today. We do not undertake a duty to update these forward looking statements. Our supplemental information and discussion on this call will include certain non GAAP financial measures. Speaker 100:02:16For such measures, reconciliation to the most directly comparable GAAP measure is available at the end of the supplemental information, at the end of the earnings release and as part of the Form 8 ks filed yesterday with the SEC, all of which are available on our website. I would like to remind everyone that we will adhere to the one question and one follow-up question rule to allow everyone to submit a question. With that, I'll turn the call over to Mark Tarr, Encompass Health's President and Chief Executive Officer. Speaker 200:02:54Thank you, Mark, and good morning, everyone. The 4th quarter was a strong finish to a great 2023 for our company. I'll discuss key highlights for the year and then Doug will provide details about our Q4 results and 2020 forward guidance. Our 2023 revenue increased 10.4% driven by strong volume growth with total discharges up 8.7% inclusive of same store growth of 4.8%. Our strong volume growth continues to provide evidence that our value proposition is resonating with referral sources, payers and patients. Speaker 200:03:37Our 2023 adjusted EBITDA increased 18.5% driven by revenue growth and prudent expense management. Persistent vigilance on premium labor utilization facilitated a 32.9% decrease in contract labor plus sign on and shift bonuses. On a dollar basis, These premium labor expenses decreased $67,300,000 from $204,300,000 in 20.22 to $137,000,000 in 2023. We reduced contract labor FTEs from an average of 547 in 2022 to 425 in 2023 and contract labor FTEs as a percent of total FTEs from an average of 2.2% to 1.6% over the same period. Other operating expenses as a percent of revenue declined by 50 basis points from 15.3% to 14.8 percent owing in part to scale efficiencies. Speaker 200:04:53The strong growth in adjusted EBITDA facilitated an adjusted free cash flow increase of 54.6 percent to $525,700,000 We continue to invest in capacity expansions to meet the needs of a significantly underserved and growing market for inpatient rehabilitation services. In 2023, we invested more than $350,000,000 in growth CapEx, Opening 8 de novos with a total of 3 95 beds and adding 46 beds to existing hospitals, a net 4.1% increase in licensed beds. We also continue to invest in our We now offer in house dialysis capabilities in 83 of our hospitals and will continue the rollout to new locations in 2024. We complemented these investments in the growth of our business with the return of approximately $60,000,000 to our shareholders through cash dividends on our common stock. Our strong free cash flow generation allowed us to fund these investments and shareholder distributions with internally generated funds, all while reducing our net leverage to 2.7 times at year end 2023 from 3.4 times at the end of 2022. Speaker 200:06:37Review Choice Demonstration or RCD began on August 21st in Alabama. Our company was well prepared to address the administrative requirements of this program. Recall that under RCD, Every Medicare claim is reviewed for documentation and medical necessity. The affirmation rate target set by CMS under RCD is 80% of claims submitted during the 1st 6 months of our affirmation rate remains above that level. Turning to objectives for 20 to build and maintain an active pipeline of de novo projects, both wholly owned and joint ventures with acute care hospitals. Speaker 200:07:26We expect to open 6 de novos in 2024 as well as a 40 bed freestanding hospital licensed as a satellite location of an existing hospital that will be accounted for as a bed addition. To date, we've announced an additional 11 de novos with opening dates beyond 2024. We anticipate adding approximately 150 beds to existing hospitals in 2024, including the aforementioned satellite and 80 beds to 120 beds per year from 2025 through 2027. We continue to focus on enhancing patient outcomes by investing resources in clinical innovations. One such innovation is our fall prevention model, which combines predictive modeling with our core clinical practice protocols. Speaker 200:08:26Our fall prevention model was initiated in 2021 and we have since seen our fall rates per 1,000 patient days improved 24%. We have an array of additional clinical innovations and enhancements underway, which are intended to advance our ability to consistently produce quality outcomes for medically complex, high acuity patients in need of inpatient rehabilitation care. Now I'll turn it over to Doug. Speaker 300:08:59Thank you, Mark, and good morning, everyone. As Mark stated, Q4 was a strong finish to 2023. Revenue for the quarter increased 9.6% over the prior year driven primarily by volume growth. Total discharges grew 8.3% inclusive of 5.3% same store growth. Volume strength was broad based across geographies and patient mix and exceeded our expectations. Speaker 300:09:32Q4 adjusted EBITDA also increased 9.6% over the prior year as the contribution from increased volume and favorable operating expenses was partially offset by an incremental bad debt reserve. Our 2023 de novos outperformed in Q4, generating approximately $1,000,000 in adjusted EBITDA compared to our expectation of approximately $2,500,000 to $4,500,000 of net preopening and ramp up costs. The favorable performance relative to our expectations was driven primarily by the joint venture de novos. For the full year of 2023, our de novo net preopening and ramp up costs were $6,600,000 Within our 2024 guidance considerations, we are anticipating $15,000,000 to $18,000,000 de novo net preopening and ramp up costs. The year over year difference is largely attributable to the timing of new hospital openings and the balance between joint venture and wholly owned de novos. Speaker 300:10:49We continue to see improvement in year over year premium labor costs. Q4 contract labor plus sign on and ship bonuses totaled $30,600,000 compared to $35,400,000 last year. Within premium labor costs, Q4 contract labor was $17,700,000 and sign on and ship bonuses were $12,900,000 as compared to $19,700,000 $15,700,000 in Q4 of 2022. On a sequential basis, premium labor decreased by $2,700,000 Our Q4 adjusted EBITDA included approximately $6,800,000 and favorable reserve adjustments for workers' comp and general professional liability insurance. On a full year basis, 2023 included approximately $11,200,000 in favorable reserve adjustments for these self insured programs. Speaker 300:11:58These reserve adjustments are out of period as they relate to claims prior to 2023. Our Q4 adjusted EBITDA also benefited from favorable trends in group medical claims under our self insured program. Q4 revenue reserves related to bad debt as a percent of revenue increased 170 basis points to 4.1% as a result of an approximately $22,000,000 reserve related to appeals pending before the Departmental Appeals Board and various federal district courts. These appeals relate to claims denied primarily prior to 2018 and under review programs that are different from TPE and RCD. We now have a full year of experience at the Departmental Appeals Board and have updated our reserve assumptions given our experience to date. Speaker 300:13:04After giving effect to minority interest, the Q4 adjusted EBITDA impact of this incremental bad debt reserve was approximately $16,000,000 Adjusted free cash flow for the quarter increased 103.3 percent to $93,500,000 due to higher adjusted EBITDA, lower maintenance CapEx and favorable changes in working capital. Moving on to guidance. Our 2024 guidance includes net operating revenue of $5,200,000,000 to $5,300,000,000 adjusted EBITDA of 1.015 Speaker 400:13:50to $1,055,000,000 Speaker 300:13:54and adjusted earnings per share of $3.77 to $4.06 The key considerations underlying our guidance can be found on Page 13 of the supplemental slides. With that, we'll open the line for Q and A. Operator00:14:16Thank you. And we'll take our first question today from Kevin Fischbeck with Bank of America. Speaker 400:14:38Hello, Kevin. Good morning. Hi. Good morning. Actually, this is Joanna, filling for Kevin today. Speaker 400:14:43Thanks for taking the questions. Yes, there's too many many things going on at the same time, so we got to do this way. But thank you for questions. So I guess my question around volumes, because clearly you highlighted also came in better than your internal expectations and obviously very robust growth year over year. So I guess the question is, is that sustainable? Speaker 400:15:03What do you Zoom for same store volumes growth in 2024 guidance. And I guess I understand you mentioned that the Strength was broad based geographically, but can you talk about maybe whether there was any category that or maybe the payer as well and flu, I guess, or any impacts kind of seasonal in Q4? Thank you. Speaker 200:15:29Joanna, this is Mark. I'll take a shot at this first. We as you noted, we saw a nice volume growth across all eight of our geographic regions. And it's, we I think there was a number of things. 1, we continue to see where We've taken market share from nursing homes. Speaker 200:15:50I think that going back to the last 2 or 3 years, we've proven ourselves very taking a higher acuity patient and having great outcomes with them. So that has been a primary driver to us. I think that it's no secret that acute care hospitals have seemed to had strong volumes, which We get the downstream impact from that. Relative to program mix, it was Another quarter of continued growth in our stroke program and other neurological conditions. We did see Some pick up on a small base in our orthopedic categories, but nonetheless, we did see a percentage increase in lower extremity joint replacements and other orthopedic as well. Speaker 200:16:42So it was very broad based In terms of our overall growth and we're confident that we're building a good foundation. Speaker 300:16:51Just to add A couple of other things to round out your question. In terms of the expectations for volume growth In 2024, if you kind of parse through the guidance considerations, you get a range of The discharge growth that is kind of in line with our longer term target of 6% to 8%, obviously coming off a number of strong years, the low end of the range would slightly above that, but the rest of the range is solidly within that. In terms of the breakdown between same store And new store, we obviously have the 8 units that we opened this year that will be in new store. And so that's a bit of a tailwind there. And it's worth recognizing that if you look at the 4 year CAGR and same store growth that extends from 2019 to 2023, That's north of 5%. Speaker 300:17:47So we continue to demonstrate very positive numbers there, but it's not to suggest that we're going to be in a position to generate 5% same store growth on a year over year basis. There will be some fluctuations from year to year. The patient mix was very broad based As Mark mentioned, we did continue to see outsized growth in some of the smaller categories like ortho, but saw in excess of 5% growth in urological and just about 5% growth in stroke. So those are good numbers. And then finally, as it relates to payer mix. Speaker 300:18:23On a year over year basis, we saw the Medicare Advantage payer mix increased by 90 basis points. But importantly, about 50 basis points of that growth came out of general managed care and another 20 or 30 basis points came out of Medicaid. So those were both representing a positive trade out of our lowest reimbursement categories into a higher reimbursement category. Speaker 400:18:56Thank you for the call. Appreciate it. Operator00:19:01Next, we'll hear from Pito Chickering with Deutsche Bank. Speaker 300:19:04Hello, Pito. Good morning, Pito. Speaker 500:19:07Hi, there. You've actually got Kieran Ryan on here for Pito. Same idea as Joanna earlier lots of calls, but appreciate you taking the question. Speaker 400:19:17Sure. Speaker 500:19:17I wanted to ask on margins. It looks like The guidance is implying about 50 bps of year over year contraction on your reported 2023 figures, maybe a little bit less than that when adjusting for the reserve, the benefits and the de novo outperformance. But Just broadly, when we think about what could drive margins lower year over year, how should we think about these headwinds from labor and the de novos compared to the fixed cost leverage that you should get on this very strong volume growth you're seeing? Speaker 300:19:54Jared, I think you hit exactly on it, which is, we've got all in and assume 4% to 5% increase in SWB per FTE. And so what's driving that is an assumed 4% to 5% increase in general internal SW per FTE. And then the benefits of getting some leverage with volume growth across assumed relatively constant premium labor cost is being offset by an increase in benefits costs, which is largely attributable to the fact that we had such a favorable outcome this year. And so that next to the 4% to 5% for an SWB increase. And then it's a pretty significant swing Going from a little over $6,000,000 in net pre opening costs for 2023 to assume $15,000,000 to $18,000,000 in 2024. Speaker 300:20:47And that's got a number of factors implied in it. In 2023, We had a much heavier weighting towards the first half of the year in terms of openings and we're anticipating for 2024. And 5 of the 8 facilities that opened in 2023 were joint ventures, including a couple of those that were with existing joint venture partners. So those ramped faster than the balance that we're anticipating in 2024. But those are the 2 primary factors that could create a little bit of rub on the margin. Speaker 300:21:24And as we have said repeatedly, We are an EBITDA and EBITDA growth story. We are not necessarily a margin story. We'll always seek to gain leverage As we're growing volume, but the most important thing that we can do is get out there and provide extremely high quality care to more patients who are in need of inpatient rehabilitative services and we continue to believe that the market is underserved. Speaker 500:21:50Appreciate that. And then just a quick follow-up on the waiver side. 55 net RN hires in 4Q, Solid, obviously down a bit from the last two quarters where you're up in the 200 range. But should we think about this as kind of the right pace as to what you're targeting heading into 'twenty four given where volumes are running, and that you've already cut down contract labor down to that 1.5%, 1.4% of the FTEs or do you see it accelerating further from here? Speaker 200:22:24We're actually very pleased with that number in Q4. If you look back at prior year, that was a negative net. And if you think about the period of the year that's extremely difficult to hire new staff, if around the holidays in Q4. So Our talent acquisition team has been very successful in helping to support the hospitals as well as The new ramp ups and finding and hiring nurses, we've talked about in past calls too that we have a real focus on retention in our hospitals to retain the nurses that we already employ with particular focus on those that have been hired in the last So a year or so. So we're very pleased with the progress that we've made and our hiring of RNs and would accept this year to be another strong year with that. Speaker 300:23:23We can't necessarily assume the run rate that we saw on new hires in Q4 is going to stay steady across all four quarters in 24 because there will be some seasonality to that. But as Mark said, we're very pleased there. With some specifics On turnover, our RN turnover for all of 2023 was down 500 basis points from 2022 and therapy, which has always been best of class and low from a turnover perspective, was down 130 basis points on a year over year basis. So the combination of new hires and reducing turnover rate is really allowing us to manage those premium labor costs better. Now frankly, the 1.4% that we saw in terms of contract labor FTEs as total percentage of total FTEs In the Q4, it was better than we had anticipated. Speaker 300:24:18We had assumed that we'd hit kind of a stabilization point around 1.5%. As we've noted previously, we had run just below 1%, pre Q3 of 2021 when the spike occurred for the overall industry. We'd like to see continued progress towards that number, but it's just very hard to predict. Embedded in our guidance assumptions for 2024 is that from a total dollar perspective, Premium labor costs in 2024 remain relatively consistent with the run rate that we established in Q4, which was down an aggregate of $2,700,000 sequentially from Q3. Speaker 500:25:03Thanks so Operator00:25:07much. Our next question will come from Ben Hendricks with RBC Capital Markets. Speaker 300:25:13Good morning. Speaker 600:25:15Hi. Hi. This is Mike Murray on for Ben. Thanks for taking the question. So it sounds like internal SWB per FTE growth is expected to moderate in 2024 After a few years of acceleration, just broadly, can you talk a little bit more about the labor market and What you're seeing for wage inflation? Speaker 600:25:39And do you think this will continue to moderate moving forward? Speaker 300:25:44As I said, Mike, we've got it the internal SW per FTE assumption is an increase of 4% to 5%. And frankly, that's probably a point higher on both ends of the range than I was thinking about at the end of Q3. What we are seeing is that although overall labor market conditions are improving, it's important to really stay on top of market adjustments. And as we're bringing in these larger number of new hires, if they're coming in at a market rate that is different than what we're paying the external workforce, We've got to make sure that there's parity across that. We again across all of the metrics that we've cited, we're seeing improving labor market conditions. Speaker 300:26:26We're optimistic that that will improve particularly as we progress into the second half of twenty twenty four, But it's difficult to bank on that. So we went with a set of assumptions that think reflect the current environment and no further improvement as we progress through Speaker 200:26:41the year. Mike, we've tried to make sure that our hospitals have stayed at the market in terms of their rates with the market analysis we have. Once you get behind market, it's awfully difficult to catch up and it typically costs you more once you get behind than if you had stayed at the market level all along through market adjustments. If you look at between the market adjustments we've done in the last year and a half and the new staff that we've brought on, there's a pretty high percentage of our overall staff that have had some adjustment or another. So that's part of the logic that we took going into the assumptions for this year. Speaker 300:27:22And I think it's all proving to be a very good trade. Mean, you tie together a bunch of these metrics, look at the volume growth. At no point during 2023 did we find ourselves trained in being able to take volume and to take it safely into the best interest of the patient because of labor constraints. Our turnover rates, as I cited before, are down markedly for both RNs and therapists on a year over year basis. And our salaries are competitive enough that we're continuing to have made great progress in recruiting new clinicians into our workforce. Speaker 300:27:57One final note on labor. Speaker 200:27:59It should be noted that our talent acquisition team has helped us open up the vast majority of the de novos last of years with 0 contract labor at the time of opening. So it's been a huge support In terms of our ability to take the volume that Doug alluded to and to start off in these markets among the new markets on a good solid footing. Speaker 300:28:26And the efficacy of that centralized talent recruiting function also comes with an efficiency. And to their credit, our HR team has been very creative in looking at the ways that we were spending dollars across the recruiting function to find out where those were having the greatest impact and then concentrating the dollars in those areas. So even with the success we had on new hires during the course of 2023, we actually did that with a year over year decrease in recruiting costs. Speaker 600:28:58Okay. That's very helpful. Just shifting gears a little bit. I know you're working at moving more contracts towards case mix. I just wanted to see how this is progressing. Speaker 600:29:10Thanks. Speaker 300:29:12We continue to make great progress there. We're at just about 90% of our MA contracts are on an episodic versus a per diem basis and the rate differential even as we continue to grow Medicare Advantage rate greater than our other payer categories as compared to fee for service remains less than 5%. Speaker 600:29:41Thank you. Operator00:29:44Our next question will come from Brian Tanquilut with Jefferies. Speaker 700:29:51This is Taji on for Brian. Thank you for taking my question and congrats on the quarter. So unfortunately, just one more question about labor. Just Currently, are you able to fill all the demand that you're seeing in the market? And if not, how much more labor would you need to see you upsize, like that volume growth? Speaker 300:30:13Yes. As I just mentioned, at no point in 2023 We're unable to take volume because of labor constraints. Speaker 700:30:23Okay, great. And we Speaker 300:30:24continue to prioritize. We are going to serve all of the patients who are in need of inpatient rehabilitative care and the markets in which we are in, even if it means paying premium labor. Speaker 700:30:38Okay. And then this is a slight follow-up from Joanna's question. I know you had called out differences you're seeing in different condition categories. Just wanted to follow-up and see if there are any specialties where you see that see as an incremental opportunity in terms of volume growth or revenue yield, I know you called out increasing investment and like expansion of your in house dialysis, but wanted to see if there's Anything else you're thinking about? Speaker 200:31:06So we've put a big focus on the neurological categories as a whole for past several years. We call out stroke because we think we have a particular strong outcomes. We feel like there's a huge demand stroke rehabilitation, we think we do a really good job in getting these patients back to community and we've partnered with American Hospital, the American Stroke Association nationally to help promote The need and education for stroke patients. So we call it stroke specifically, as Doug noted, we had almost a 5% Growth in that last year and it remains one of our top categories in terms of percentage of total discharges. So between stroke and other neurologic, I would call those out as areas that we see continued opportunities to grow. Speaker 300:32:03I think the other one that I would point to and perhaps one that we don't count enough and maybe don't get enough credit for in a forum like this is dealing with brain injury patients. And so, brain injury typically runs between 10% 12% of our overall patient mix and it was up 10.5% in the quarter. Obviously, that's a very medically complex patient and so they can't be treated effectively in too many settings. Operator00:32:40Thank you. We'll now hear from Jared Haas with William Blair. Speaker 300:32:47Good morning. Speaker 800:32:49Hey, good morning. Thanks for taking the questions. Appreciate all the detailed commentary thus far. Maybe I'll just take a step back and ask a bigger picture question. I'm curious to hear your perspective just around the outlook for Medicare Advantage environment in general. Speaker 800:33:03Obviously, there's been a lot of focus lately just around rates for the plans and the broader utilization that those guys are experiencing. Speaker 900:33:11Just love Speaker 800:33:12to get your perspective on the group in a general sense and then how you're sort of thinking about maybe potential leverage in terms of rate negotiations or just your general value proposition partnering with AgPlans. Speaker 300:33:24Yes. So again, we think there continues to be significant upside And Medicare Advantage for us, although the growth rate over the last several years has been very impressive. If you look again at 4 year CAGR, same store CAGR for Medicare Advantage extended from 2019. And I picked 2019 specifically to go back Before COVID and run that through 2023, our Medicare Advantage same store is up 15.2%. So it's our fastest growing category. Speaker 300:33:58But we've been able to grow that while maintaining or increasing The number of those contracts that are paid on a case rate basis versus a per diem and keeping that narrowing and then keeping that payment differential versus fee for service at less than 5%. I think the real opportunity is that we continue to see conversion rates in Medicare Advantage. And that means the number of admits as a percentage of referrals That is lower, significantly lower than Medicare fee for service. And some of the pressures or some of the focus that you're now Seeing from CMS on the MA plans is about denial of access to care and Utilizing internal metrics and algorithms to authorize care for Medicare Advantage patients, which is not necessarily directing those patients to the place where they can expect the best outcome. We think that those trends will bode well for us in the future just based on the quality of outcomes that we're producing and the complexity of the patients that we're able to treat effectively. Speaker 800:35:13Got it. That makes a lot of sense. And then maybe I'll just ask a quick follow-up thinking about Specifically, any priorities you guys would call out in 2024 just around technology investments or other workflow improvements? I think you alluded to some of the things around predictive analytics and obviously of the dialysis technology that you're rolling out as well, but just would be curious to hear If anything new or incremental on the roadmap this year that's focused kind of on driving clinical or operational improvement? Speaker 200:35:43Yes, you've named a couple Speaker 900:35:45of them. We always look at innovations that Speaker 200:35:46are out there, that are out there, whether that is through the utilization of this huge amount of data that we've been able to collect From our clinical information system over the years and working with our clinical team on predictive analytics and driving our clinical outcomes, We look at the new technologies that are out there, particularly on the clinical aspects, either for nursing therapies that will help us assist in treating our patients. There are a number of them that we're Working in full this year around dysphagia and helping the patients on their swallowing difficulties, which is a common issue with stroke patients. We have weight assisted devices in our gyms that can help our patients in ambulation around. So there on any given year, including 2024, we take access to innovation in a number Speaker 300:36:52of different settings, particularly if it enables our staff to get better outcomes or helps them become more efficient. We believe our competitive advantage in this regard is self perpetuating, providing that we operate under a philosophy of continuous improvement. And by that I mean, if you look at the common conditions that are treated in the IRF setting, just based on our scale and our market share, We see far more of those patients than any of our competitors by a very wide margin. And we utilize the data that comes from seeing that vast number of patients to get smarter about the clinical protocols and the outcomes that they produce. And our clinical leaders have been really, really focused. Speaker 300:37:43They never rest on their laurels and They're focused on just continuously getting better at what we do, analyzing the data that comes through on almost every patient saying how do we refine our models, How do we refine the protocols that we're using to become even more effective in treating these patients? Operator00:38:08Our next question will come from Scott Fidel with Stephens. Speaker 300:38:13Good morning. We'd say Scott, but we don't want to be presuming. Speaker 1000:38:15Hi, good morning. And it's actually Scott here for the real Speaker 300:38:22which is not in any way to express disappointment regarding any of the others. Speaker 1000:38:27Understood. Why don't I ask you just about balance sheet capacity here, just given how you did end up with leverage down below the long term target range, Obviously, high interest rate environment, so that's not necessarily a terrible thing, but it does seem like you still have a lot of capacity incrementally here. And Just how you're thinking about that for 2024 and whether that would influence thinking about potentially ramping up Capital returns such as the buyback more or further accelerating some of your growth investments? Or are you just comfortable keeping leverage below target here just given the cost of capital environment? Speaker 300:39:08Yes. So Scott, if you go back to 2022, We were running just about $600,000,000 in total CapEx and we were essentially a breakeven from a cash flow perspective. As a matter of fact, I think we Beyond funding almost all of that plus the dividend with internally generated funds, I think our debt increased modestly maybe $25,000,000 or $50,000,000 As we came into 2023 with a CapEx budget that was in aggregate pretty similar and with an assumption that the dividend would be relatively constant, Based on our initial guidance, we were assuming that we would once again be essentially breakeven in 2023. And we didn't necessarily at that time think that it would be prudent given that we were starting the year with a 3.4 times net leverage to start deploying capital towards other potential utilizations like further shareholder distributions. Well, through the course of 2023, we underspent a bit, mostly based on timing with regard to CapEx And we over performed with regard to EBITDA and adjusted cash flow. Speaker 300:40:18So that not only brought the leverage down, but it created more capacity for us earlier than we had anticipated to start really thinking about some of these additional uses of capital allocation And shareholder distributions is the one that comes immediately to mind once we get beyond funding our discretionary CapEx. So it is certainly something that the board is going to be considering through the course of this year. We frankly got in a position to be able to have that generation sooner than we had anticipated. Speaker 1000:40:53Okay, great. So we'll certainly keep an eye out for that. Then just a follow-up question just around modeling for seasonality. Anything you'd want to call out just from either EBITDA or cash flow From the sort of the quarterly modeling progression that would be different than normal patterns or should we think about it sort of consistent with Typical patterns. Thanks. Speaker 300:41:17It really feels like after a period of some Normalization being required that we've kind of gotten back into our regular seasonal pattern in terms of volume flows. And so the biggest difference year over year is going to be the timing and the impact of the NOVOS. Operator00:41:40Okay. Thank you. Our next question will come from Parker Smyr with Raymond James. Speaker 900:41:48Hey, good morning. This is Parker on for John Ransom. I just want to shift over to the 2024 guidance. So Yes. If I look at the guidance or if I just look at your Q4 2023 EBITDA, you did $255,000,000 of EBITDA. Speaker 900:42:05If I normalize that For the bad debt charge, that's $2.71 If you annualize that, you get $1,080,000,000 Maybe there's some added de novo cost So maybe let's say $1,065,000,000 is kind of the run rate, but your guidance is $1,035,000,000 sir. Maybe just talk about why would there be a difference there? Is there a reason? Were there certain items in the Q4 that were kind of more one time in nature? And why wouldn't 4th quarter run rate be a good kind of jumping off point as we look into 2024? Speaker 900:42:36Yes. Speaker 300:42:36So first, you'd back out of that to $9,000,000 in workers' comp and GPL prior period reserve adjustments, then you normalize for a favorable group medical Expense, then as you suggested, the de novos for 2023 contributed $1,000,000 in EBITDA in Q4. The assumption for all of 2024 is that you're going to have $15,000,000 to $18,000,000 some portion of that attributable to Q4. So you've got a swing there. And then again, our core assumption is that you've got 4% to 5% labor inflation, which is going to delever to some extent against the pricing. On top of that, you've got more nuanced items. Speaker 300:43:20We continue to believe that EPOB will normalize towards the 3.4 rate. We're pretty close there right now at 3.38 for fiscal year 2023 in aggregate puts a highly sensitive ratio. So even if you just moved up from 3.38 to 3.4, which is to 100th of an impact, that's about a $14,000,000 to $15,000,000 impact on year over year EBITDA. So it's I think it's a combination of all those things. And we're here, we're a month into 2024. Speaker 300:43:54And so what we have demonstrated consistently is particularly with regard to guidance is we call balls and strikes very consistently. So the guidance that we're providing right now is According to a philosophy that we have consistently applied, if the business is out there and if the environment is better, will deliver better results. But we think that this is a reasonable set of assumptions starting the year. Speaker 400:44:26Okay. Speaker 800:44:26Yes, Speaker 900:44:26that's fair. And if I can just squeeze in one more, just related to the bad debt charge. I know you guys said you changed some of your reserving Practices as you move into next year, is there any chance that there could be another one of these kind of one off reserve charges or is it kind of the expectation that this was a one off and that shouldn't recur? Speaker 300:44:43It's really the latter. We didn't necessarily change our reserve methodology, right, because the reserve methodology that's in place right now is really looking specifically at TPE, which had been suspended for a while and then came back on, but the activity there is a lot lower than it ever was under the widespread probes that stopped in 2018. The write off that we took This quarter, the $16,000,000 EBITDA impact related to those older claims that originated 97% of them were prior to 2018. And it related specifically to the fact that when we started appealing these things Up to the DAD level and into the federal district courts, we didn't have any experience on which to base a specific reserve methodology. We're a year into it right now. Speaker 300:45:36And unfortunately, what we found is that the claims denials that were essentially rubber stamped As the ALJ ramped up its number of judges in an attempt to clear the backlog is dictated by The federal court ruling that they were getting rubber stamped at the higher levels as well. So it's frustrating. We look back at that backlog of claims, which is now largely resolved. The balance is still out there on our balance sheet is essentially fully reserved. We look back at those claims and say we did the right things. Speaker 300:46:12We admitted the right patients and we treated them effectively, and yet we're going to take these write offs and move on. Speaker 800:46:22All right. Speaker 900:46:22Thank you so much. Operator00:46:27We have a follow-up question from Kevin Fischbeck with Bank of America. Speaker 400:46:31Hi, Kevin. This is Joanna. Yes, thanks. So I guess a little bit different topic, but I guess the proposed regulation cycle also creeping up on us. So Your expectations for 2025 proposed rule, what do you expect there when it comes to rate update or anything else? Speaker 400:46:51And I guess Specifically, the HomeHook transfer policy change that I guess was slack Prior to 24 cycles, so do you expect this to show up in 25 or Would you expect this to kind of die down? Because I guess when you think about it, if you would be here that, like why shouldn't CMS just Because I guess the hospitals have the same transit policy. So why would the IRFs be different? But any thoughts in terms of expectations for that? Thank you. Speaker 200:47:28Yes, Joanne, this is Mark. Let me take the latter point. We've not heard Any feedback relative to the home health transfer rule anymore from CMS other than what was discussed last year as they did the RFI, I think at that time the industry made a pretty good case Why the home health transfer rule is a little bit different when you think about IRFs and the primary Point being is that home health for an IRF patient is not a substitution of care. And it's actually A normal progression of care for a rehabilitation patient. I think it was also pointed out that the average length of Stay for IRF patients across CMGs has been remarkably consistent. Speaker 200:48:23In other words, they've not seen it from a perspective that there was a financial motive to reduce average length of stay. And those are all different aspects than if you've looked at other sectors in healthcare where there have been a transfer rule. So we've not heard anything. If there is information or an act included within the proposed rule or make it through the final rule, we'll do what we've done with all the other regulatory changes in our history. We'll evaluate it, we'll digest the new rule, we'll understand it and we believe we'll adjust accordingly just like we've done historically with other major changes. Speaker 300:49:14Yes. Not to beat our chest, but I don't know that you can point to another provider that Overt's history has demonstrated greater adeptness and agility at responding to regulatory changes. And underlying all of this is the fact that the demand for inpatient rehabilitative services in this country is currently underserved And it's only going to continue to grow based on the underlying demographic. Those patients need to be treated by somebody And we are the most effective at treating those patients in need of those services and expanding the capacity to do that. So regardless of what comes down the pipe from a regulatory perspective, we will adjust to it with alacrity and we will continue to grow our business. Speaker 400:50:06Thank you. Appreciate the commentary. Operator00:50:11Our final question will come from A. J. Rice with UBS. Speaker 300:50:15Good morning, A. J. Speaker 1100:50:16Hi, everybody. Couple of quick things here. I know you're saying in the deck that you're looking for a 2% to 3% increase And your managed care, that's a small piece of the overall business, but I was curious if any updated Commentary or discussions about value based arrangement, incentive type of programs, any discussion along those lines? Speaker 300:50:44A. J, and I know it's going to sound redundant with what we said previously. We really just don't see much of that dialogue with the MA plan. A is complex and I think in terms of their overall book of business, we're still relatively small. So the emphasis Now if we get any inquiries from an MA plan about our willingness and our ability to participate in those types of models, we are we express Great desire to do so. Speaker 300:51:14Most of the discussions are really centering on the efficacy of our outcomes, The overall value proposition and the benefits to all parties involved in moving to a case rate structure, We're able to manage the MA patients to what we believe is the greatest clinical efficiency. Speaker 1100:51:36Okay. And then I know you said your affirmation rates on the demonstration project is hitting the above the 80%, which is the target. I think that was supposed to be a 6 month project, if I have it right. Any sense of where we go from here? If everyone, The major players are hitting the targets. Speaker 1100:51:58Does it just get dropped? Do you think they're going to make a change on any of this? Do we have any idea? Speaker 200:52:04A. J, it's Mark. As it's laid out now, I mean the initial 6 months will end at the end of February. And so it's projected to go from 80 to 85 and then ultimately up to 90. So we would expect it to go up to 85. Speaker 200:52:23I think certainly given the affirmation rate that the industry has seen and CMS is seeing, It's we'll see where that goes from here. As it's noted, the 5 year demonstration, so If they take the entire 5 years, we're not sure. But as you know, if the entire industry is forming quite well. You'd wonder why they would continue on with it. Speaker 300:52:51They had identified some of the states that they wanted to go to next following the initiation in Alabama, Pennsylvania, Texas, and then I think Florida were on that list, not surprising given the number of IRFs in those states. It's our understanding that they have given they meaning CMS has given notice to the MAC Novitas about ultimately starting up this project without a date certain This demonstration, excuse me, in Pennsylvania, we have 9 hospitals in Pennsylvania, but all of our 9 hospitals are with a different MAC that is Operator00:53:41That will conclude the question and answer session. I will now turn the call over to Mark Miller for any additional or closing remarks. Speaker 100:53:49Thank you, operator. If anyone has additional questions, please call me at 205-970Read morePowered by Conference Call Audio Live Call not available Earnings Conference CallEncompass Health Q4 202300:00 / 00:00Speed:1x1.25x1.5x2x Earnings DocumentsSlide DeckPress Release(8-K)Annual report(10-K) Encompass Health Earnings HeadlinesEncompass Health Corporation (EHC) Q1 2025 Earnings Call TranscriptApril 26 at 12:03 AM | seekingalpha.comEncompass Health Corporation 2025 Q1 - Results - Earnings Call PresentationApril 25 at 9:56 PM | seekingalpha.comHere’s How to Claim Your Stake in Elon’s Private Company, xAII predict this single breakthrough could make Elon the world’s first trillionaire — and mint more new millionaires than any tech advance in history. And for a limited time, you have the chance to claim a stake in this project, even though it’s housed inside Elon’s private company, xAI.April 26, 2025 | Brownstone Research (Ad)Encompass Health price target raised to $122 from $120 at KeyBancApril 25 at 2:40 PM | markets.businessinsider.comEncompass Health names Patrick Tuer as COO, effective immediatelyApril 25 at 4:39 AM | markets.businessinsider.comEncompass Health reports Q1 adjusted EPS $1.37, consensus $1.19April 25 at 4:39 AM | markets.businessinsider.comSee More Encompass Health Headlines Get Earnings Announcements in your inboxWant to stay updated on the latest earnings announcements and upcoming reports for companies like Encompass Health? Sign up for Earnings360's daily newsletter to receive timely earnings updates on Encompass Health and other key companies, straight to your email. Email Address About Encompass HealthEncompass Health (NYSE:EHC) provides post-acute healthcare services in the United States and Puerto Rico. It owns and operates inpatient rehabilitation hospitals that provide medical, nursing, therapy, and ancillary services. The company provides specialized rehabilitative treatment on an inpatient basis to patients who have experienced physical or cognitive disabilities or injuries due to medical conditions, such as strokes, hip fractures, and various debilitating neurological conditions. It offers services through the Medicare program to federal government, managed care plans and private insurers, state governments, and other patients. The company was formerly known as HealthSouth Corporation and changed its name to Encompass Health Corporation in January 2018. 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There are 12 speakers on the call. Operator00:00:00welcome to Encompass Health's 4th Quarter 2023 Earnings Conference Call. At this time, I would like to inform all participants that their lines will be in a listen only mode. After the speakers' remarks, there will be a question and answer period. Conference call is being recorded. Operator00:00:23If you have any objections, you may disconnect at this time. I'll now turn the call over to Mark Miller, Encompass Health's Chief Investor Relations Officer. Speaker 100:00:32Thank you, operator, and good morning, everyone. Thank you for joining Encompass Health's Q4 2023 Earnings Call. Before we begin, if you do not already have a copy, The 4th quarter earnings release, supplemental information and related Form 8 ks filed with the SEC are available on our website at encompasshealth.com. On Page 2 of the supplemental information, You will find the Safe Harbor statements, which are also set forth in greater detail on the last page of the earnings release. During the call, we will make forward looking statements, which are subject to risks and uncertainties, many of which are beyond our control. Speaker 100:01:16Certain risks and uncertainties like those relating to regulatory developments as well as volume, bad debt and labor cost trends that could cause actual results to differ materially from our projections, estimates and expectations are discussed in the company's SEC filings, including the earnings release and related Form 8 ks and the Form 10 ks for the year ended December 31, 2023 when filed. We encourage you to read them. You are cautioned not to place undue reliance on the estimates, projections, guidance and other forward looking information presented, which are based on current estimates of future events and speak only as of today. We do not undertake a duty to update these forward looking statements. Our supplemental information and discussion on this call will include certain non GAAP financial measures. Speaker 100:02:16For such measures, reconciliation to the most directly comparable GAAP measure is available at the end of the supplemental information, at the end of the earnings release and as part of the Form 8 ks filed yesterday with the SEC, all of which are available on our website. I would like to remind everyone that we will adhere to the one question and one follow-up question rule to allow everyone to submit a question. With that, I'll turn the call over to Mark Tarr, Encompass Health's President and Chief Executive Officer. Speaker 200:02:54Thank you, Mark, and good morning, everyone. The 4th quarter was a strong finish to a great 2023 for our company. I'll discuss key highlights for the year and then Doug will provide details about our Q4 results and 2020 forward guidance. Our 2023 revenue increased 10.4% driven by strong volume growth with total discharges up 8.7% inclusive of same store growth of 4.8%. Our strong volume growth continues to provide evidence that our value proposition is resonating with referral sources, payers and patients. Speaker 200:03:37Our 2023 adjusted EBITDA increased 18.5% driven by revenue growth and prudent expense management. Persistent vigilance on premium labor utilization facilitated a 32.9% decrease in contract labor plus sign on and shift bonuses. On a dollar basis, These premium labor expenses decreased $67,300,000 from $204,300,000 in 20.22 to $137,000,000 in 2023. We reduced contract labor FTEs from an average of 547 in 2022 to 425 in 2023 and contract labor FTEs as a percent of total FTEs from an average of 2.2% to 1.6% over the same period. Other operating expenses as a percent of revenue declined by 50 basis points from 15.3% to 14.8 percent owing in part to scale efficiencies. Speaker 200:04:53The strong growth in adjusted EBITDA facilitated an adjusted free cash flow increase of 54.6 percent to $525,700,000 We continue to invest in capacity expansions to meet the needs of a significantly underserved and growing market for inpatient rehabilitation services. In 2023, we invested more than $350,000,000 in growth CapEx, Opening 8 de novos with a total of 3 95 beds and adding 46 beds to existing hospitals, a net 4.1% increase in licensed beds. We also continue to invest in our We now offer in house dialysis capabilities in 83 of our hospitals and will continue the rollout to new locations in 2024. We complemented these investments in the growth of our business with the return of approximately $60,000,000 to our shareholders through cash dividends on our common stock. Our strong free cash flow generation allowed us to fund these investments and shareholder distributions with internally generated funds, all while reducing our net leverage to 2.7 times at year end 2023 from 3.4 times at the end of 2022. Speaker 200:06:37Review Choice Demonstration or RCD began on August 21st in Alabama. Our company was well prepared to address the administrative requirements of this program. Recall that under RCD, Every Medicare claim is reviewed for documentation and medical necessity. The affirmation rate target set by CMS under RCD is 80% of claims submitted during the 1st 6 months of our affirmation rate remains above that level. Turning to objectives for 20 to build and maintain an active pipeline of de novo projects, both wholly owned and joint ventures with acute care hospitals. Speaker 200:07:26We expect to open 6 de novos in 2024 as well as a 40 bed freestanding hospital licensed as a satellite location of an existing hospital that will be accounted for as a bed addition. To date, we've announced an additional 11 de novos with opening dates beyond 2024. We anticipate adding approximately 150 beds to existing hospitals in 2024, including the aforementioned satellite and 80 beds to 120 beds per year from 2025 through 2027. We continue to focus on enhancing patient outcomes by investing resources in clinical innovations. One such innovation is our fall prevention model, which combines predictive modeling with our core clinical practice protocols. Speaker 200:08:26Our fall prevention model was initiated in 2021 and we have since seen our fall rates per 1,000 patient days improved 24%. We have an array of additional clinical innovations and enhancements underway, which are intended to advance our ability to consistently produce quality outcomes for medically complex, high acuity patients in need of inpatient rehabilitation care. Now I'll turn it over to Doug. Speaker 300:08:59Thank you, Mark, and good morning, everyone. As Mark stated, Q4 was a strong finish to 2023. Revenue for the quarter increased 9.6% over the prior year driven primarily by volume growth. Total discharges grew 8.3% inclusive of 5.3% same store growth. Volume strength was broad based across geographies and patient mix and exceeded our expectations. Speaker 300:09:32Q4 adjusted EBITDA also increased 9.6% over the prior year as the contribution from increased volume and favorable operating expenses was partially offset by an incremental bad debt reserve. Our 2023 de novos outperformed in Q4, generating approximately $1,000,000 in adjusted EBITDA compared to our expectation of approximately $2,500,000 to $4,500,000 of net preopening and ramp up costs. The favorable performance relative to our expectations was driven primarily by the joint venture de novos. For the full year of 2023, our de novo net preopening and ramp up costs were $6,600,000 Within our 2024 guidance considerations, we are anticipating $15,000,000 to $18,000,000 de novo net preopening and ramp up costs. The year over year difference is largely attributable to the timing of new hospital openings and the balance between joint venture and wholly owned de novos. Speaker 300:10:49We continue to see improvement in year over year premium labor costs. Q4 contract labor plus sign on and ship bonuses totaled $30,600,000 compared to $35,400,000 last year. Within premium labor costs, Q4 contract labor was $17,700,000 and sign on and ship bonuses were $12,900,000 as compared to $19,700,000 $15,700,000 in Q4 of 2022. On a sequential basis, premium labor decreased by $2,700,000 Our Q4 adjusted EBITDA included approximately $6,800,000 and favorable reserve adjustments for workers' comp and general professional liability insurance. On a full year basis, 2023 included approximately $11,200,000 in favorable reserve adjustments for these self insured programs. Speaker 300:11:58These reserve adjustments are out of period as they relate to claims prior to 2023. Our Q4 adjusted EBITDA also benefited from favorable trends in group medical claims under our self insured program. Q4 revenue reserves related to bad debt as a percent of revenue increased 170 basis points to 4.1% as a result of an approximately $22,000,000 reserve related to appeals pending before the Departmental Appeals Board and various federal district courts. These appeals relate to claims denied primarily prior to 2018 and under review programs that are different from TPE and RCD. We now have a full year of experience at the Departmental Appeals Board and have updated our reserve assumptions given our experience to date. Speaker 300:13:04After giving effect to minority interest, the Q4 adjusted EBITDA impact of this incremental bad debt reserve was approximately $16,000,000 Adjusted free cash flow for the quarter increased 103.3 percent to $93,500,000 due to higher adjusted EBITDA, lower maintenance CapEx and favorable changes in working capital. Moving on to guidance. Our 2024 guidance includes net operating revenue of $5,200,000,000 to $5,300,000,000 adjusted EBITDA of 1.015 Speaker 400:13:50to $1,055,000,000 Speaker 300:13:54and adjusted earnings per share of $3.77 to $4.06 The key considerations underlying our guidance can be found on Page 13 of the supplemental slides. With that, we'll open the line for Q and A. Operator00:14:16Thank you. And we'll take our first question today from Kevin Fischbeck with Bank of America. Speaker 400:14:38Hello, Kevin. Good morning. Hi. Good morning. Actually, this is Joanna, filling for Kevin today. Speaker 400:14:43Thanks for taking the questions. Yes, there's too many many things going on at the same time, so we got to do this way. But thank you for questions. So I guess my question around volumes, because clearly you highlighted also came in better than your internal expectations and obviously very robust growth year over year. So I guess the question is, is that sustainable? Speaker 400:15:03What do you Zoom for same store volumes growth in 2024 guidance. And I guess I understand you mentioned that the Strength was broad based geographically, but can you talk about maybe whether there was any category that or maybe the payer as well and flu, I guess, or any impacts kind of seasonal in Q4? Thank you. Speaker 200:15:29Joanna, this is Mark. I'll take a shot at this first. We as you noted, we saw a nice volume growth across all eight of our geographic regions. And it's, we I think there was a number of things. 1, we continue to see where We've taken market share from nursing homes. Speaker 200:15:50I think that going back to the last 2 or 3 years, we've proven ourselves very taking a higher acuity patient and having great outcomes with them. So that has been a primary driver to us. I think that it's no secret that acute care hospitals have seemed to had strong volumes, which We get the downstream impact from that. Relative to program mix, it was Another quarter of continued growth in our stroke program and other neurological conditions. We did see Some pick up on a small base in our orthopedic categories, but nonetheless, we did see a percentage increase in lower extremity joint replacements and other orthopedic as well. Speaker 200:16:42So it was very broad based In terms of our overall growth and we're confident that we're building a good foundation. Speaker 300:16:51Just to add A couple of other things to round out your question. In terms of the expectations for volume growth In 2024, if you kind of parse through the guidance considerations, you get a range of The discharge growth that is kind of in line with our longer term target of 6% to 8%, obviously coming off a number of strong years, the low end of the range would slightly above that, but the rest of the range is solidly within that. In terms of the breakdown between same store And new store, we obviously have the 8 units that we opened this year that will be in new store. And so that's a bit of a tailwind there. And it's worth recognizing that if you look at the 4 year CAGR and same store growth that extends from 2019 to 2023, That's north of 5%. Speaker 300:17:47So we continue to demonstrate very positive numbers there, but it's not to suggest that we're going to be in a position to generate 5% same store growth on a year over year basis. There will be some fluctuations from year to year. The patient mix was very broad based As Mark mentioned, we did continue to see outsized growth in some of the smaller categories like ortho, but saw in excess of 5% growth in urological and just about 5% growth in stroke. So those are good numbers. And then finally, as it relates to payer mix. Speaker 300:18:23On a year over year basis, we saw the Medicare Advantage payer mix increased by 90 basis points. But importantly, about 50 basis points of that growth came out of general managed care and another 20 or 30 basis points came out of Medicaid. So those were both representing a positive trade out of our lowest reimbursement categories into a higher reimbursement category. Speaker 400:18:56Thank you for the call. Appreciate it. Operator00:19:01Next, we'll hear from Pito Chickering with Deutsche Bank. Speaker 300:19:04Hello, Pito. Good morning, Pito. Speaker 500:19:07Hi, there. You've actually got Kieran Ryan on here for Pito. Same idea as Joanna earlier lots of calls, but appreciate you taking the question. Speaker 400:19:17Sure. Speaker 500:19:17I wanted to ask on margins. It looks like The guidance is implying about 50 bps of year over year contraction on your reported 2023 figures, maybe a little bit less than that when adjusting for the reserve, the benefits and the de novo outperformance. But Just broadly, when we think about what could drive margins lower year over year, how should we think about these headwinds from labor and the de novos compared to the fixed cost leverage that you should get on this very strong volume growth you're seeing? Speaker 300:19:54Jared, I think you hit exactly on it, which is, we've got all in and assume 4% to 5% increase in SWB per FTE. And so what's driving that is an assumed 4% to 5% increase in general internal SW per FTE. And then the benefits of getting some leverage with volume growth across assumed relatively constant premium labor cost is being offset by an increase in benefits costs, which is largely attributable to the fact that we had such a favorable outcome this year. And so that next to the 4% to 5% for an SWB increase. And then it's a pretty significant swing Going from a little over $6,000,000 in net pre opening costs for 2023 to assume $15,000,000 to $18,000,000 in 2024. Speaker 300:20:47And that's got a number of factors implied in it. In 2023, We had a much heavier weighting towards the first half of the year in terms of openings and we're anticipating for 2024. And 5 of the 8 facilities that opened in 2023 were joint ventures, including a couple of those that were with existing joint venture partners. So those ramped faster than the balance that we're anticipating in 2024. But those are the 2 primary factors that could create a little bit of rub on the margin. Speaker 300:21:24And as we have said repeatedly, We are an EBITDA and EBITDA growth story. We are not necessarily a margin story. We'll always seek to gain leverage As we're growing volume, but the most important thing that we can do is get out there and provide extremely high quality care to more patients who are in need of inpatient rehabilitative services and we continue to believe that the market is underserved. Speaker 500:21:50Appreciate that. And then just a quick follow-up on the waiver side. 55 net RN hires in 4Q, Solid, obviously down a bit from the last two quarters where you're up in the 200 range. But should we think about this as kind of the right pace as to what you're targeting heading into 'twenty four given where volumes are running, and that you've already cut down contract labor down to that 1.5%, 1.4% of the FTEs or do you see it accelerating further from here? Speaker 200:22:24We're actually very pleased with that number in Q4. If you look back at prior year, that was a negative net. And if you think about the period of the year that's extremely difficult to hire new staff, if around the holidays in Q4. So Our talent acquisition team has been very successful in helping to support the hospitals as well as The new ramp ups and finding and hiring nurses, we've talked about in past calls too that we have a real focus on retention in our hospitals to retain the nurses that we already employ with particular focus on those that have been hired in the last So a year or so. So we're very pleased with the progress that we've made and our hiring of RNs and would accept this year to be another strong year with that. Speaker 300:23:23We can't necessarily assume the run rate that we saw on new hires in Q4 is going to stay steady across all four quarters in 24 because there will be some seasonality to that. But as Mark said, we're very pleased there. With some specifics On turnover, our RN turnover for all of 2023 was down 500 basis points from 2022 and therapy, which has always been best of class and low from a turnover perspective, was down 130 basis points on a year over year basis. So the combination of new hires and reducing turnover rate is really allowing us to manage those premium labor costs better. Now frankly, the 1.4% that we saw in terms of contract labor FTEs as total percentage of total FTEs In the Q4, it was better than we had anticipated. Speaker 300:24:18We had assumed that we'd hit kind of a stabilization point around 1.5%. As we've noted previously, we had run just below 1%, pre Q3 of 2021 when the spike occurred for the overall industry. We'd like to see continued progress towards that number, but it's just very hard to predict. Embedded in our guidance assumptions for 2024 is that from a total dollar perspective, Premium labor costs in 2024 remain relatively consistent with the run rate that we established in Q4, which was down an aggregate of $2,700,000 sequentially from Q3. Speaker 500:25:03Thanks so Operator00:25:07much. Our next question will come from Ben Hendricks with RBC Capital Markets. Speaker 300:25:13Good morning. Speaker 600:25:15Hi. Hi. This is Mike Murray on for Ben. Thanks for taking the question. So it sounds like internal SWB per FTE growth is expected to moderate in 2024 After a few years of acceleration, just broadly, can you talk a little bit more about the labor market and What you're seeing for wage inflation? Speaker 600:25:39And do you think this will continue to moderate moving forward? Speaker 300:25:44As I said, Mike, we've got it the internal SW per FTE assumption is an increase of 4% to 5%. And frankly, that's probably a point higher on both ends of the range than I was thinking about at the end of Q3. What we are seeing is that although overall labor market conditions are improving, it's important to really stay on top of market adjustments. And as we're bringing in these larger number of new hires, if they're coming in at a market rate that is different than what we're paying the external workforce, We've got to make sure that there's parity across that. We again across all of the metrics that we've cited, we're seeing improving labor market conditions. Speaker 300:26:26We're optimistic that that will improve particularly as we progress into the second half of twenty twenty four, But it's difficult to bank on that. So we went with a set of assumptions that think reflect the current environment and no further improvement as we progress through Speaker 200:26:41the year. Mike, we've tried to make sure that our hospitals have stayed at the market in terms of their rates with the market analysis we have. Once you get behind market, it's awfully difficult to catch up and it typically costs you more once you get behind than if you had stayed at the market level all along through market adjustments. If you look at between the market adjustments we've done in the last year and a half and the new staff that we've brought on, there's a pretty high percentage of our overall staff that have had some adjustment or another. So that's part of the logic that we took going into the assumptions for this year. Speaker 300:27:22And I think it's all proving to be a very good trade. Mean, you tie together a bunch of these metrics, look at the volume growth. At no point during 2023 did we find ourselves trained in being able to take volume and to take it safely into the best interest of the patient because of labor constraints. Our turnover rates, as I cited before, are down markedly for both RNs and therapists on a year over year basis. And our salaries are competitive enough that we're continuing to have made great progress in recruiting new clinicians into our workforce. Speaker 300:27:57One final note on labor. Speaker 200:27:59It should be noted that our talent acquisition team has helped us open up the vast majority of the de novos last of years with 0 contract labor at the time of opening. So it's been a huge support In terms of our ability to take the volume that Doug alluded to and to start off in these markets among the new markets on a good solid footing. Speaker 300:28:26And the efficacy of that centralized talent recruiting function also comes with an efficiency. And to their credit, our HR team has been very creative in looking at the ways that we were spending dollars across the recruiting function to find out where those were having the greatest impact and then concentrating the dollars in those areas. So even with the success we had on new hires during the course of 2023, we actually did that with a year over year decrease in recruiting costs. Speaker 600:28:58Okay. That's very helpful. Just shifting gears a little bit. I know you're working at moving more contracts towards case mix. I just wanted to see how this is progressing. Speaker 600:29:10Thanks. Speaker 300:29:12We continue to make great progress there. We're at just about 90% of our MA contracts are on an episodic versus a per diem basis and the rate differential even as we continue to grow Medicare Advantage rate greater than our other payer categories as compared to fee for service remains less than 5%. Speaker 600:29:41Thank you. Operator00:29:44Our next question will come from Brian Tanquilut with Jefferies. Speaker 700:29:51This is Taji on for Brian. Thank you for taking my question and congrats on the quarter. So unfortunately, just one more question about labor. Just Currently, are you able to fill all the demand that you're seeing in the market? And if not, how much more labor would you need to see you upsize, like that volume growth? Speaker 300:30:13Yes. As I just mentioned, at no point in 2023 We're unable to take volume because of labor constraints. Speaker 700:30:23Okay, great. And we Speaker 300:30:24continue to prioritize. We are going to serve all of the patients who are in need of inpatient rehabilitative care and the markets in which we are in, even if it means paying premium labor. Speaker 700:30:38Okay. And then this is a slight follow-up from Joanna's question. I know you had called out differences you're seeing in different condition categories. Just wanted to follow-up and see if there are any specialties where you see that see as an incremental opportunity in terms of volume growth or revenue yield, I know you called out increasing investment and like expansion of your in house dialysis, but wanted to see if there's Anything else you're thinking about? Speaker 200:31:06So we've put a big focus on the neurological categories as a whole for past several years. We call out stroke because we think we have a particular strong outcomes. We feel like there's a huge demand stroke rehabilitation, we think we do a really good job in getting these patients back to community and we've partnered with American Hospital, the American Stroke Association nationally to help promote The need and education for stroke patients. So we call it stroke specifically, as Doug noted, we had almost a 5% Growth in that last year and it remains one of our top categories in terms of percentage of total discharges. So between stroke and other neurologic, I would call those out as areas that we see continued opportunities to grow. Speaker 300:32:03I think the other one that I would point to and perhaps one that we don't count enough and maybe don't get enough credit for in a forum like this is dealing with brain injury patients. And so, brain injury typically runs between 10% 12% of our overall patient mix and it was up 10.5% in the quarter. Obviously, that's a very medically complex patient and so they can't be treated effectively in too many settings. Operator00:32:40Thank you. We'll now hear from Jared Haas with William Blair. Speaker 300:32:47Good morning. Speaker 800:32:49Hey, good morning. Thanks for taking the questions. Appreciate all the detailed commentary thus far. Maybe I'll just take a step back and ask a bigger picture question. I'm curious to hear your perspective just around the outlook for Medicare Advantage environment in general. Speaker 800:33:03Obviously, there's been a lot of focus lately just around rates for the plans and the broader utilization that those guys are experiencing. Speaker 900:33:11Just love Speaker 800:33:12to get your perspective on the group in a general sense and then how you're sort of thinking about maybe potential leverage in terms of rate negotiations or just your general value proposition partnering with AgPlans. Speaker 300:33:24Yes. So again, we think there continues to be significant upside And Medicare Advantage for us, although the growth rate over the last several years has been very impressive. If you look again at 4 year CAGR, same store CAGR for Medicare Advantage extended from 2019. And I picked 2019 specifically to go back Before COVID and run that through 2023, our Medicare Advantage same store is up 15.2%. So it's our fastest growing category. Speaker 300:33:58But we've been able to grow that while maintaining or increasing The number of those contracts that are paid on a case rate basis versus a per diem and keeping that narrowing and then keeping that payment differential versus fee for service at less than 5%. I think the real opportunity is that we continue to see conversion rates in Medicare Advantage. And that means the number of admits as a percentage of referrals That is lower, significantly lower than Medicare fee for service. And some of the pressures or some of the focus that you're now Seeing from CMS on the MA plans is about denial of access to care and Utilizing internal metrics and algorithms to authorize care for Medicare Advantage patients, which is not necessarily directing those patients to the place where they can expect the best outcome. We think that those trends will bode well for us in the future just based on the quality of outcomes that we're producing and the complexity of the patients that we're able to treat effectively. Speaker 800:35:13Got it. That makes a lot of sense. And then maybe I'll just ask a quick follow-up thinking about Specifically, any priorities you guys would call out in 2024 just around technology investments or other workflow improvements? I think you alluded to some of the things around predictive analytics and obviously of the dialysis technology that you're rolling out as well, but just would be curious to hear If anything new or incremental on the roadmap this year that's focused kind of on driving clinical or operational improvement? Speaker 200:35:43Yes, you've named a couple Speaker 900:35:45of them. We always look at innovations that Speaker 200:35:46are out there, that are out there, whether that is through the utilization of this huge amount of data that we've been able to collect From our clinical information system over the years and working with our clinical team on predictive analytics and driving our clinical outcomes, We look at the new technologies that are out there, particularly on the clinical aspects, either for nursing therapies that will help us assist in treating our patients. There are a number of them that we're Working in full this year around dysphagia and helping the patients on their swallowing difficulties, which is a common issue with stroke patients. We have weight assisted devices in our gyms that can help our patients in ambulation around. So there on any given year, including 2024, we take access to innovation in a number Speaker 300:36:52of different settings, particularly if it enables our staff to get better outcomes or helps them become more efficient. We believe our competitive advantage in this regard is self perpetuating, providing that we operate under a philosophy of continuous improvement. And by that I mean, if you look at the common conditions that are treated in the IRF setting, just based on our scale and our market share, We see far more of those patients than any of our competitors by a very wide margin. And we utilize the data that comes from seeing that vast number of patients to get smarter about the clinical protocols and the outcomes that they produce. And our clinical leaders have been really, really focused. Speaker 300:37:43They never rest on their laurels and They're focused on just continuously getting better at what we do, analyzing the data that comes through on almost every patient saying how do we refine our models, How do we refine the protocols that we're using to become even more effective in treating these patients? Operator00:38:08Our next question will come from Scott Fidel with Stephens. Speaker 300:38:13Good morning. We'd say Scott, but we don't want to be presuming. Speaker 1000:38:15Hi, good morning. And it's actually Scott here for the real Speaker 300:38:22which is not in any way to express disappointment regarding any of the others. Speaker 1000:38:27Understood. Why don't I ask you just about balance sheet capacity here, just given how you did end up with leverage down below the long term target range, Obviously, high interest rate environment, so that's not necessarily a terrible thing, but it does seem like you still have a lot of capacity incrementally here. And Just how you're thinking about that for 2024 and whether that would influence thinking about potentially ramping up Capital returns such as the buyback more or further accelerating some of your growth investments? Or are you just comfortable keeping leverage below target here just given the cost of capital environment? Speaker 300:39:08Yes. So Scott, if you go back to 2022, We were running just about $600,000,000 in total CapEx and we were essentially a breakeven from a cash flow perspective. As a matter of fact, I think we Beyond funding almost all of that plus the dividend with internally generated funds, I think our debt increased modestly maybe $25,000,000 or $50,000,000 As we came into 2023 with a CapEx budget that was in aggregate pretty similar and with an assumption that the dividend would be relatively constant, Based on our initial guidance, we were assuming that we would once again be essentially breakeven in 2023. And we didn't necessarily at that time think that it would be prudent given that we were starting the year with a 3.4 times net leverage to start deploying capital towards other potential utilizations like further shareholder distributions. Well, through the course of 2023, we underspent a bit, mostly based on timing with regard to CapEx And we over performed with regard to EBITDA and adjusted cash flow. Speaker 300:40:18So that not only brought the leverage down, but it created more capacity for us earlier than we had anticipated to start really thinking about some of these additional uses of capital allocation And shareholder distributions is the one that comes immediately to mind once we get beyond funding our discretionary CapEx. So it is certainly something that the board is going to be considering through the course of this year. We frankly got in a position to be able to have that generation sooner than we had anticipated. Speaker 1000:40:53Okay, great. So we'll certainly keep an eye out for that. Then just a follow-up question just around modeling for seasonality. Anything you'd want to call out just from either EBITDA or cash flow From the sort of the quarterly modeling progression that would be different than normal patterns or should we think about it sort of consistent with Typical patterns. Thanks. Speaker 300:41:17It really feels like after a period of some Normalization being required that we've kind of gotten back into our regular seasonal pattern in terms of volume flows. And so the biggest difference year over year is going to be the timing and the impact of the NOVOS. Operator00:41:40Okay. Thank you. Our next question will come from Parker Smyr with Raymond James. Speaker 900:41:48Hey, good morning. This is Parker on for John Ransom. I just want to shift over to the 2024 guidance. So Yes. If I look at the guidance or if I just look at your Q4 2023 EBITDA, you did $255,000,000 of EBITDA. Speaker 900:42:05If I normalize that For the bad debt charge, that's $2.71 If you annualize that, you get $1,080,000,000 Maybe there's some added de novo cost So maybe let's say $1,065,000,000 is kind of the run rate, but your guidance is $1,035,000,000 sir. Maybe just talk about why would there be a difference there? Is there a reason? Were there certain items in the Q4 that were kind of more one time in nature? And why wouldn't 4th quarter run rate be a good kind of jumping off point as we look into 2024? Speaker 900:42:36Yes. Speaker 300:42:36So first, you'd back out of that to $9,000,000 in workers' comp and GPL prior period reserve adjustments, then you normalize for a favorable group medical Expense, then as you suggested, the de novos for 2023 contributed $1,000,000 in EBITDA in Q4. The assumption for all of 2024 is that you're going to have $15,000,000 to $18,000,000 some portion of that attributable to Q4. So you've got a swing there. And then again, our core assumption is that you've got 4% to 5% labor inflation, which is going to delever to some extent against the pricing. On top of that, you've got more nuanced items. Speaker 300:43:20We continue to believe that EPOB will normalize towards the 3.4 rate. We're pretty close there right now at 3.38 for fiscal year 2023 in aggregate puts a highly sensitive ratio. So even if you just moved up from 3.38 to 3.4, which is to 100th of an impact, that's about a $14,000,000 to $15,000,000 impact on year over year EBITDA. So it's I think it's a combination of all those things. And we're here, we're a month into 2024. Speaker 300:43:54And so what we have demonstrated consistently is particularly with regard to guidance is we call balls and strikes very consistently. So the guidance that we're providing right now is According to a philosophy that we have consistently applied, if the business is out there and if the environment is better, will deliver better results. But we think that this is a reasonable set of assumptions starting the year. Speaker 400:44:26Okay. Speaker 800:44:26Yes, Speaker 900:44:26that's fair. And if I can just squeeze in one more, just related to the bad debt charge. I know you guys said you changed some of your reserving Practices as you move into next year, is there any chance that there could be another one of these kind of one off reserve charges or is it kind of the expectation that this was a one off and that shouldn't recur? Speaker 300:44:43It's really the latter. We didn't necessarily change our reserve methodology, right, because the reserve methodology that's in place right now is really looking specifically at TPE, which had been suspended for a while and then came back on, but the activity there is a lot lower than it ever was under the widespread probes that stopped in 2018. The write off that we took This quarter, the $16,000,000 EBITDA impact related to those older claims that originated 97% of them were prior to 2018. And it related specifically to the fact that when we started appealing these things Up to the DAD level and into the federal district courts, we didn't have any experience on which to base a specific reserve methodology. We're a year into it right now. Speaker 300:45:36And unfortunately, what we found is that the claims denials that were essentially rubber stamped As the ALJ ramped up its number of judges in an attempt to clear the backlog is dictated by The federal court ruling that they were getting rubber stamped at the higher levels as well. So it's frustrating. We look back at that backlog of claims, which is now largely resolved. The balance is still out there on our balance sheet is essentially fully reserved. We look back at those claims and say we did the right things. Speaker 300:46:12We admitted the right patients and we treated them effectively, and yet we're going to take these write offs and move on. Speaker 800:46:22All right. Speaker 900:46:22Thank you so much. Operator00:46:27We have a follow-up question from Kevin Fischbeck with Bank of America. Speaker 400:46:31Hi, Kevin. This is Joanna. Yes, thanks. So I guess a little bit different topic, but I guess the proposed regulation cycle also creeping up on us. So Your expectations for 2025 proposed rule, what do you expect there when it comes to rate update or anything else? Speaker 400:46:51And I guess Specifically, the HomeHook transfer policy change that I guess was slack Prior to 24 cycles, so do you expect this to show up in 25 or Would you expect this to kind of die down? Because I guess when you think about it, if you would be here that, like why shouldn't CMS just Because I guess the hospitals have the same transit policy. So why would the IRFs be different? But any thoughts in terms of expectations for that? Thank you. Speaker 200:47:28Yes, Joanne, this is Mark. Let me take the latter point. We've not heard Any feedback relative to the home health transfer rule anymore from CMS other than what was discussed last year as they did the RFI, I think at that time the industry made a pretty good case Why the home health transfer rule is a little bit different when you think about IRFs and the primary Point being is that home health for an IRF patient is not a substitution of care. And it's actually A normal progression of care for a rehabilitation patient. I think it was also pointed out that the average length of Stay for IRF patients across CMGs has been remarkably consistent. Speaker 200:48:23In other words, they've not seen it from a perspective that there was a financial motive to reduce average length of stay. And those are all different aspects than if you've looked at other sectors in healthcare where there have been a transfer rule. So we've not heard anything. If there is information or an act included within the proposed rule or make it through the final rule, we'll do what we've done with all the other regulatory changes in our history. We'll evaluate it, we'll digest the new rule, we'll understand it and we believe we'll adjust accordingly just like we've done historically with other major changes. Speaker 300:49:14Yes. Not to beat our chest, but I don't know that you can point to another provider that Overt's history has demonstrated greater adeptness and agility at responding to regulatory changes. And underlying all of this is the fact that the demand for inpatient rehabilitative services in this country is currently underserved And it's only going to continue to grow based on the underlying demographic. Those patients need to be treated by somebody And we are the most effective at treating those patients in need of those services and expanding the capacity to do that. So regardless of what comes down the pipe from a regulatory perspective, we will adjust to it with alacrity and we will continue to grow our business. Speaker 400:50:06Thank you. Appreciate the commentary. Operator00:50:11Our final question will come from A. J. Rice with UBS. Speaker 300:50:15Good morning, A. J. Speaker 1100:50:16Hi, everybody. Couple of quick things here. I know you're saying in the deck that you're looking for a 2% to 3% increase And your managed care, that's a small piece of the overall business, but I was curious if any updated Commentary or discussions about value based arrangement, incentive type of programs, any discussion along those lines? Speaker 300:50:44A. J, and I know it's going to sound redundant with what we said previously. We really just don't see much of that dialogue with the MA plan. A is complex and I think in terms of their overall book of business, we're still relatively small. So the emphasis Now if we get any inquiries from an MA plan about our willingness and our ability to participate in those types of models, we are we express Great desire to do so. Speaker 300:51:14Most of the discussions are really centering on the efficacy of our outcomes, The overall value proposition and the benefits to all parties involved in moving to a case rate structure, We're able to manage the MA patients to what we believe is the greatest clinical efficiency. Speaker 1100:51:36Okay. And then I know you said your affirmation rates on the demonstration project is hitting the above the 80%, which is the target. I think that was supposed to be a 6 month project, if I have it right. Any sense of where we go from here? If everyone, The major players are hitting the targets. Speaker 1100:51:58Does it just get dropped? Do you think they're going to make a change on any of this? Do we have any idea? Speaker 200:52:04A. J, it's Mark. As it's laid out now, I mean the initial 6 months will end at the end of February. And so it's projected to go from 80 to 85 and then ultimately up to 90. So we would expect it to go up to 85. Speaker 200:52:23I think certainly given the affirmation rate that the industry has seen and CMS is seeing, It's we'll see where that goes from here. As it's noted, the 5 year demonstration, so If they take the entire 5 years, we're not sure. But as you know, if the entire industry is forming quite well. You'd wonder why they would continue on with it. Speaker 300:52:51They had identified some of the states that they wanted to go to next following the initiation in Alabama, Pennsylvania, Texas, and then I think Florida were on that list, not surprising given the number of IRFs in those states. It's our understanding that they have given they meaning CMS has given notice to the MAC Novitas about ultimately starting up this project without a date certain This demonstration, excuse me, in Pennsylvania, we have 9 hospitals in Pennsylvania, but all of our 9 hospitals are with a different MAC that is Operator00:53:41That will conclude the question and answer session. I will now turn the call over to Mark Miller for any additional or closing remarks. Speaker 100:53:49Thank you, operator. If anyone has additional questions, please call me at 205-970Read morePowered by