Hello Group Q4 2023 Earnings Call Transcript

Quartr
Provided by Quartr
March 14, 2024

There are 5 speakers on the call.

Operator

Standing by, and welcome to the 4th Quarter and Fiscal Year 2023 Hello Group, Inc. Earnings Conference Call. Please note this conference is being recorded today. I would now like to hand the conference over to your first speaker today, Ms. Ashley Jing.

Operator

Thank you. Please go ahead, ma'am.

Speaker 1

Thank you, operator. Good morning and good evening, everyone. Thank you for joining us today for Hello Group's 4th quarter and fiscal 2023 earnings conference call. The company's results were released earlier today and are available on the company's IR website. On the call today are Mr.

Speaker 1

Tang Yan, CEO of the company Ms. Zhang Sichuan, CEO of the company and Ms. Peng Hui, CFO of the company. They will discuss the company's business operations and highlights as well as the financials and guidance. They will all be available to answer your questions during the Q and A session that follows.

Speaker 1

Before we begin, I would like to remind you that this call may contain forward looking statements made under the Safe Harbor provision of the Private Securities Litigation Reform Act of 1995. Such statements are based on management's current expectations and current market and operating conditions and relate to events that involve known or unknown risks, uncertainties and other factors, all of which are difficult to predict and many of which are beyond the company's control, which may cause the company's actual results, performance or achievements to differ materially from those in the forward looking statements. Further information regarding this and other risks, uncertainties and factors is included in the company's filings with the U. S. Securities and Exchange Commission.

Speaker 1

The company does not undertake any obligation to update any forward looking statements as a result of new information, future events or otherwise, except as required under law. I will now pass the call over to our COO, Ms. Jiang Sichuan. Ms. Jiang, please?

Speaker 2

Thank you. Hello, everyone. Thank you for joining our call. 2023 was a busy year. Despite many changes and challenges in the internal environment, our team made steady progress in implementing our strategic priorities and achieved solid financial results.

Speaker 2

I'll walk you through the details of our work across business lines in the Q4 fiscal year 2023 and then outline the strategic goals for fiscal 2024. I will start with a brief overview of our financial performance. For the Q4 of 2023, total group revenue was RMB 3,000,000,000, down 7% year over year and 1% sequentially, which is at the high end of our guidance. Adjusted operating income was RMB 6 44 or RMB 664 million, up significantly by 30 3% year over year. The profit margin was 22.1%, a significantly improvement of 6.6 percentage point year over year.

Speaker 2

Total revenue from the Momo app and the standalone new app was RMB2.73 billion, down 5% year over year and adjusted operating income was RMB6 RMB 637 1,000,000, up 24% year over year with a margin of 23.3%, up 5.4 percentage points year over year. The year over year improvement in profit margin was primarily due to our team's excellent cost management and improved efficiency in resource utilization over the past year. Total revenue from Tantan came in at RMB272 million, down 21% year over year. Adjusted operating income was RMB27.04 million with a margin of 9.9 percent compared with an an operating loss of RMB13.17 million in the same period of period year. For fiscal 2023, total group revenue was RMB12 1,000,000,000 compared with RMB12.7 1,000,000,000 in 2022.

Speaker 2

Adjusted operating income was RMB 2,570,000,000, up significantly by 27 year over year, with a margin of 20 1.4%, up significantly by 5.4 percentage points. The strong improvement in gross profit and margin despite lower revenue was mainly driven by our effective cost optimization and efficiency improvement initiatives across our businesses over the past year. We've supported the stable productivity of the Momo Cash Cow Business and make Tantan profitable. Total revenue from the mobile app and standalone new app was RMB10.8 billion, down 5% from 2022, mainly due to the declines in revenue from the Momo app resulting from spending softness amidst a weak macro economy and our proactive product and operational adjustments to maintain a healthy economy ecosystem. Thera Romeo app maintained rapid growth momentum driven by our overseas business.

Speaker 2

Adjusted operating income was RMB2.5 billion, up 5% year over year, with a margin of 23.2%, up 2 percentage points from a year ago. At Tantan, we continue implementing cost optimization and efficiency improvement initiatives in the past year. We continue to reduce investment in low ROI channels and reallocated access to human resources. In addition, we continue to optimizing the paying experience to improve ARPU. As a result, with Tantan's revenue declined due to significantly reduced marketing spending, costs decreased more than revenue.

Speaker 2

Accordingly, we improved our cash use efficiencies, delivering 4th consecutive quarter of profitability. For fiscal 2023, Tantan's total revenue was RMB1.2 billion, down 30% year over year and adjusted operating income was RMB101 1,000,000 compared with a loss of RMB330 1,000,000 in 2022. While we're very pleased with the team's execution in cost optimization and efficiency improvements, we must admit that we make a mistake in ecosystem management, which led to an outbreak of spamming activities in the 1st part of the year and negatively affect Tantan's user experience and retention. While the problem has been fully solved through our efforts in the second half, it has also caused our various product and operational work to lag significantly behind expectations. As a result, we were unable to make any meaningful breakthroughs in the new dating features.

Speaker 2

We remain committed to working hard towards this goal this year, which I will discuss and explain in more detail later. Now I walk you through the progress we made against our strategic priorities for Momo, Tantan and the new vendors. As well as the challenges we are facing and our plans to deal with them respectively, For the Momo app, this is the main goal for 2023 was to keep the user and revenue scale stable, continue to optimize cost structure and remain the productivity of this cash cow business. In the past year, despite the pressure from the macro economy and changes in regulatory policies, Our team mitigated the external revenue pressures by continuously optimizing product operations and introducing new monetization features. Meanwhile, by improving cash unitization and staff efficiency, we increased operating profits and margins despite revenue pressure.

Speaker 2

On the channel marketing front, we have focused on improving channel ROIs to pursue profitable user growth rather than blindly pursuing unprofitable user acquisition. In fiscal year 2023, our unit acquisition costs decreased 25% year over year and we acquired 20% more users, while reducing channel investments by 10% year over year. The number of paying users remained stable in the 1st 9 months of 2023, thanks to our product and channel efforts. However, at the end of the year, the number of active users fell temporary due to the impact of extraordinary COVID and regulatory driven product adjustments and community ecosystem optimization, which resulted in a short term pressure on the number of long term paying users. In the Q4, the number of paying users of Momo app was 7,400,000, a decrease of 400,000 compared with the previous quarter.

Speaker 2

Now, let's go through the productivity of our Momo Cash Cow Business. In the 4th quarter, Momo's live streaming revenue was RMB1.42 billion, down 9% year over year. For fiscal year 2023, Momo's live streaming revenue totaled RMB5.57 billion, down 7% year over year. With the pandemic over in early 2023, Momo's live streaming delivered positive year over year revenue growth in quarter 2, a quarter earlier than we expected, thanks to the economy recovery and our product and operational efforts. However, as we enter the year's second half, the economy recovery become weaker than expected.

Speaker 2

At the same time, to better manage regulatory risk, our operational team proactively reduced revenue oriented competition events, resulting in a decline in revenue in the second half of the year compared with the same period of 2022. The combination of spending softness and decreased revenue from the competition events is the main reason for the declines in Momo's live streaming revenue in 2023. On the product front, our team continue to enrich interactive gamified features to improve paying conversion and app reboot of users in different cohorts. Against the backdrop of spending softness, introducing new game advice features not only help stabilize the engagement of live streaming users in the mid and long term cohorts, but also plays a positive role on the supply side of live streaming. Regarding RMB, revenue from value added services, excluding Tanzan, totaled RMB1.26 billion for the Q4, flat year over year.

Speaker 2

Less revenue from the Momo app totaled RMB940 1,000,000, down 10% year over year. Revenue from the standalone app was RMB320 1,000,000, up 44% year over year. For fiscal year 2023, RAS revenue excluding Tantan totaled RMB5.09 billion, down 2% year over year. RAS revenue from the Momo app was RMB3.98 billion, down 10% year over year. While revenue from the standalone app was RMB1.11 billion, up 50% year over year.

Speaker 2

The incremental revenue contributed by standalone apps largely offset the revenue decrease from the Momo app. The rate of declines in RAS revenue from the Momo app was higher than we expected at the beginning of the year, mainly for two reasons. 1st, the economic recovery was weaker than expected. The user spending remained soft. 2nd, the product adjustments to maintain a healthy community ecosystem in the year's second half resulted in a decline in paying users.

Speaker 2

On the product front, integrating audio and video based RaaS experience with the non paying features on the homepage positively improves the efficiency of WaaS monetization. On the operational front, we focus on user oriented operational efforts to drive organic revenue growth, resulting in steady ARPU improvement. Now moving to Tantan. Our strategic goals for Tantan was to achieve overall breakeven for the year and develop product and monetization models that suitable for Asian dating culture to pursue sustainable growth on the back of the positive business cycle. Driven by our efforts on both product and channel fronts, Tantan hit the 1st milestone of its strategic goals at the beginning of this year, achieving operating breakeven and maintain a small profit throughout the year despite the pressure on revenue.

Speaker 2

The success of our cost optimization and efficiency improvement initiatives was primarily due to our continued improvement in channel efficiency and personnel cost optimization. However, as I mentioned at the beginning, due to some missteps in execution and efficiency innovation, Tantan has yet to make breakthroughs in achieving its strategic goal of sustainable growth. As the pandemic subsided at the beginning of 2023, our user base and engagement level quickly recover from the trough around Chinese New Year holidays. However, due to the overlay overly aggressive adjustments to our user screening standards, our platform experienced significant spammer attack starting at the spring. And 3, impacting our user experience and leading to a decline in user retention that threatens the health of our gaming ecosystem.

Speaker 2

To improve the user experience and ensure the stable of our ecosystem. Our team launched Verger's 6 month anti spam campaign. However, the missteps I just mentioned, combined with our reduced investments in channels, had a significantly negative impact on our user experience and retention, putting significant pressure on our user base. With further reduction in channel spending and the impact of COVID, our MAU in December was down 30% from December to 30,700,000. As of the end of the Q4, Tantan had a 1,200,000 paying users, a net decrease of 200,000 sequentially.

Speaker 2

Turning to Tantan's financials. Total revenue for the Q4 was RMB272 1,000,000, down 21% year over year and 8% sequentially. The decrease was solely attributed to a reduced number of paying users. For fiscal year 2023, total revenue was RMB1.2 billion, down 30% year over year. The decrease was due to the declines in paying users that resulted from reduced channel investments.

Speaker 2

The anti spam campaign and adjustment to subscription renewals. In terms of business lines, WAF revenue was RMB667 1,000,000 down 90% year over year, while live streaming revenue was RMB505 1,000,000, down 7% year over year. Tantan's adjusted operating income for fiscal year 2023 was RMB101 1,000,000, compared to an adjusted operating loss of RMB330 1,000,000 in 2022. Tantan turned profitable despite the pressure on revenue. This was primarily driven by significant reduction in unproductive channel investments as part of our cost optimization strategy and SAPS wheel allocation optimization.

Speaker 2

Meanwhile, the continued improvement in Apple resulted in revenue decline much less than the user count. Now I would like to walk you through the details of Tantan's progress on the channel and product front. 1st, on the channel front, our user acquisition team continued to reduce marketing expenses that couldn't generate positive ROI. And total channel investment declined by over 60% compared to 2022. We avoided seasonal costs caused by external competition by seasonably allocating budget ratio to different channels and effectively adjusted marketing windows.

Speaker 2

By fiscal year 2023, our unit acquisition cost was significantly reduced by 45% compared to 2022. Other cost cutting was puts pressure on the user base, reducing investments in channel with negative ROI is essential for Tantan to remain profitable. On the product and operational side, in 2023, our user product team mainly focused on product adjustments and strategy upgrades to fight against the spending activities that broke out during the spring. Our commercial product team launched a variety of premium membership products and pay as you go privileges on top of the basic membership services, which combined with appropriate guidance on paying experience led to a significant sequential increase in WaaS app reboot in every single quarter of 2023. To mitigate the impact of reduced user base and Ministry of Industry and Information Technology Regulations on server renewal.

Speaker 2

We improved the product experience for paying users, which plays a positive role in the continuously and steady increase in paying ratio and ARPU throughout the year. By the end of 2023, spending activities were under control and the dating ecosystem had also recovered. Beyond the dating centric value added service, since live streaming and chatroom services are not the focus on the dating cloud, We began to deemphasizing live streaming in the second half of the year and reallocated excess human resources to innovative projects. Our Tantan achieved overall breakeven in 2023, thanks to our effective cost optimization and efficiency improvement initiatives as well as the continued improvement in Apple. We failed to achieve the strategic growth of sustainable growth on the back of positive business cycle due to our misstep in ecosystem management and the lack of breakthrough in product innovation.

Speaker 2

Therefore, the biggest priority for Tantan in 2024 is to continue focusing on product innovation and improving the monetization experience to ultimately achieve profitable growth. Lastly, in terms of new endeavors, our goal is to enrich our product portfolio, expand beyond Momo and Tantan and develop long term growth engines. In the Q1, the total revenues of the new apps, including social and gaming products was RMB328 1,000,000, up 43% year over year. For fiscal year 2023, revenue from the SendOn app was RMB 1,120,000,000, up 42% year over year, driven by rapid growth of our overseas business. Standalone apps remain rapid growth momentum from a high base in 2022.

Speaker 2

As for the domestic app, given their relatively mature life cycle, our team's operational focus on 2023 was to control costs and expenses, while continuing to tap monetization potential. As a result, the profit growth rate of the domestic app was higher than the revenue still to improve operating profit margin. Compared with domestic products, our overseas product is at the relatively early stage of its life cycle with a border market size and the team has accumulated more experience for previous vendors' endeavors. Even though the overseas business was affected by negative factors such as the earthquakes in Turkey and the devaluations of currencies in several countries in 2023, with revenues still maintain rapid growth with the combined effort of our product and channel teams. On the product front, we continue to enrich localized experience and operation for users and different cohorts.

Speaker 2

On the channel front, our team focused on acquiring paying users, strictly adjusted channel investments according to change the revenue and ROI. As a result, our product efforts, coupled with an increase in channel investments, has supported the continued improvement in IPPU and a number of paying users. Operating profit margin significantly improved year over year, thanks to operational leverage. Our overseas business profit increased significantly from a few RMB 1,000,000 in 20.22 to close to RMB 100 million in 2023. In addition to revenue and profit oriented products, we have also made remarkable progress in exploring new opportunities in social sectors by leveraging technological product development.

Speaker 2

In 2023, we developed InSpace, a brand new social app for Apple Vision Pro. As one of the 600 native apps, it was launched simultaneously with App's Acquisition Pro in February this year. The product is still in very early stage and we will continue to enrich its use cases and game place for social interactions and emotional connections. Just thought about our business review. As this is the first call with our investors in 2024, I would like to spend some time talking about management's priorities for this year.

Speaker 2

First of all, our goal for the Momo app is to maintain the productivity of this cash cow business with a healthy social ecosystem. In order to maintain an excellent social ecosystem, we limit the radical monetization approaches adopted by broadcasters and agencies in order to obtain competition event related bonuses. We plan to further reduce revenue oriented large scale competition events. Instead, we will leverage Momo's social contribute to increase non event driven revenue through new gamify features and user oriented operational activities. We will use part of the advanced bonus savings to increase daily revenue sharing.

Speaker 2

As the declines in competition presents the latest revenue will put some pressure on our live streaming and VAS revenue. We will continue to look for ways to optimize our cost efficiency to mitigate the impact of lower revenue on our profits. For Tantan, our strategic growth for Tantan this year is to improve the call staging experience and on top of that build an efficient business model that drives profitable growth. Regarding our new endeavors and endeavors, we plan to continue enriching the brand portfolio, pushing the business boundary beyond Momo and Tantan and build a long term growth engine. Based on our experience in the MENA division over the past 3 years, we believe that the social entertainment industry still has a great room for growth in overseas markets.

Speaker 2

Tower Group has unique advantage in social space and monetization built on the social ecosystem. We know how to help users find new friends and interact effectively with each other. And we know how to build value added services on top of that to create value for the company and our shareholders. We leverage and replicate our successful experience to explore new products, not limited to Xochu and new markets beyond the MENA market. We believe that if we are doing good job in localization, we can succeed in the broader market with a more diversified product.

Speaker 2

In 2024, we plan to invest more resources and take bigger strides to export this area. Lastly, I would like to conclude by announcing that our Board has declared a special cash dividend in the amount of US0.54 dollars per ADS, which will amount to a total cash payment of approximately USD103,000,000 or 1 third of adjusted net income attributable to Hello Group Inc. In 2023. This is the 6th consecutive year that the company has paid a cash dividend. And together with the revised repurchase program, it demonstrates the management's confidence in fundamental of the business and our commitment to creating long term value for shareholders.

Speaker 2

And thank you for your confidence and trusting us. And now I will pass the call over to Kathy for the financial review. Kathy, please.

Speaker 3

Thanks, SIC. Hello, everyone. Thank you for joining our conference call today. Now let me briefly take you through the financial review. Total revenue for the Q4 of 2023 was RMB3.0 billion, down 7% year on year and 1% quarter on quarter.

Speaker 3

Non GAAP net income attributable to the company was RMB514.7 million, up 5% year on year, but down 15% from the previous quarter. Net income continued to grow on a year over year basis despite lower revenue. This was mainly attributable to our effective cost optimization and efficiency improvement initiatives, which supported the stable productivity of the Momo Cash Cow business and turned Tantan profitable. Now let me walk you through the details. Looking into the key revenue line items for the quarter.

Speaker 3

Firstly, on the live broadcasting. Total revenue from live broadcasting business for the Q4 of 2020 3 was RMB1.52 billion, down 12% year over year, but flat quarter over quarter. The year over year decrease was mainly due to 3 factors: number 1, soft consumer sentiment in the current macro environment number 2, our proactive operational adjustments to reduce competition events related revenue in order to better manage regulatory risk number 3, Tantan pivoting away from the less dating centric live streaming service. Momo application live broadcasting revenue totaled RMB1.42 billion for the quarter, down 9% year over year, but up 1% quarter over quarter. Tantan's live broadcasting revenue amounted to RMB100.2 million, down 39% year over year and 17% quarter over quarter.

Speaker 3

Revenue from the value added service for the Q4 of 2023 was RMB1.42 billion, down 2% from Q4 last year and 3% sequentially. Revenue from value added service on an ex Tantan basis was RMB1.26 billion in the Q4 of 2023, same as Q4 last year, but down 3% from the previous quarter. Momo application mail added service revenue decreased both on a year over year basis and a quarter over quarter basis. This was due to a weak spending sentiment as well as our proactive product adjustments. On the other hand, revenue from the standalone new apps continued to show strong growth momentum, partially offsetting the revenue pressure from Momo's value added service.

Speaker 3

Tantan's SaaS revenue amounted to RMB160.5 million, down 13% year over year and 5% sequentially. The decrease was due to a decline in paying users, which was in turn due to a reduction in channel investments, the anti spam campaign and the adjustments to membership subscription renewal. However, the continued improvement in ARPU resulted in revenue declining much less than user accounts. Now turning to costs and expenses. Non GAAP cost of revenue for the Q4 of 2023 was RMB1.77 billion compared to rmb1.91 billion for the same period last year.

Speaker 3

Non GAAP gross margin for the quarter was 41.1%, up 0 0.7 percentage points from the year ago period, but down 0.7 percentage points from the last quarter. The year over year increase was due to an improvement in Tantan's margin that resulted from a shift in its revenue mix. The quarter over quarter decline was mainly due to incremental expenses in connection with various year end events in live streaming. However, as you can notice, the sequential decrease in GP margin in this Q4 was much less than in previous years as we deemphasize revenue competition events to better manage regulatory risk. Non GAAP R and D expenses for the Q4 was RMB218.1 million compared to RMB250.5 million for the same period last year or a 13% decrease year over year.

Speaker 3

The decrease was due to the continuous optimization in personnel costs. Non GAAP R and D expenses as a percentage of revenue was 7% compared with 8% from the year ago period. We ended the quarter with 1382 total employees, of which 301 are from Tantan, compared to 1705 total employees, of which 459 from Tantan a year ago. The RMB personnel as a percentage of total employees for the group remained stable at 63% from Q4 last year. Non GAAP sales and marketing expenses for the Q4 was RMB296 million or 10 percent of total revenue compared to RMB398.6 million or 12% of total revenue for the same period last year.

Speaker 3

The significant year over year decrease both in terms of absolute renminbi amount and as a percentage of revenue was primarily attributable to Momo's strategy to cut lower efficiency channel marketing spend and to a lesser degree Tantan continuing to control costs and focus on channel ROI. Non GAAP G and A expenses were RMB87.2 million for the Q4 of 2023, compared to RMB84.9 million for the same quarter last year, both representing 3% of their respective total revenues. Non GAAP operating income was RMB664.2 million, an increase of 33% from Q4 2022, but down 2% from the previous quarter. Non GAAP operating margin for the quarter was 22.1%, up 6.6 percentage points from the same period last year, but slightly down 0.3 percentage points from the previous quarter. Non GAAP operating expenses as a percentage of total revenue was 20%, a decrease from 23% from Q4 2022 and 21% from last quarter.

Speaker 3

Non GAAP operating expenses on a year on year basis decreased 18%. The decrease in both absolute renminbi amount and as a percentage of revenue of OPEX was mainly due to a reduction in sales and marketing expenses and to a lesser degree optimization in personnel costs. Non GAAP operating expenses decreased 5% sequentially. This is attributable to the decrease in marketing expenses, which offset the increase in seasonal expenses such as year end bonus. Now briefly on income tax expenses.

Speaker 3

Total income tax expenses was RMB183.8 million for the quarter with an effective tax rate of 25%. In Q4, the company accrued withholding income tax of RMB53.5 million, which is 10% of undistributed profit generated by our royalty. Without a withholding tax, our estimated non GAAP effective tax rate was around 18% in the 4th quarter. Now turning to balance sheet and cash flow items. As of December 31, 2023, HELLO Group's cash, cash equivalents, short term deposits, long term deposits, short term investments and restricted cash totaled RMB13.48 billion compared to RMB13.40 billion as of December 31, 2022.

Speaker 3

Net cash provided by operating activities in the Q4 2023 was RMB415.9 million. Lastly, on business outlook. We estimated our Q1 revenue to come in the range from RMB2.45 billion to RMB2.55 billion, representing a decrease of 13.1 percent to 9.5 percent year on year or a decrease of 18.4 percent to 15.1 percent quarter over quarter. At segment level, for Q1 2024 on a year over year basis, we expect Momo revenue to decrease around 10% due to our operational plan to further reduce revenue oriented competition events in order to better manage regulatory risks and to a lesser degree, the continuous macro headwind. On the Tantan side, we expect revenue to decrease mid-twenty due to our operational adjustment to deemphasize less dating centric live streaming service and to a lesser degree, VAS revenue decrease caused by decline in user base.

Speaker 3

Please be mindful that this forecast represents the company's current and preliminary view on the market and operational conditions, which are subject to changes. That concluded our prepared session of today's discussion. With that, let me turn the call back to Ashley to start Q and A. Ashley, please?

Speaker 1

Just a quick reminder before

Speaker 2

we take the questions. For those

Speaker 1

who can speak Chinese, please ask your questions in Chinese first and followed by English translation. And also please limit the number of questions to maximum 2. So operator, we're ready for questions.

Operator

Thank Your first question comes from Zheijin Jiang from CICC. Please go ahead.

Speaker 3

Thanks management for taking my question. And my question is about overseas business. Could management share with us your overseas business key strategy and any financial guidance for the next 2 to 3 years? Thanks.

Speaker 1

I think our team's main competitive advantage in the overseas market lies in the social space and value added services based on social and pan entertainment products. Our domestic team has very comprehensive capabilities in social product innovation, monetization and profitability. SoQio is a good example of how these capabilities can be replicated overseas. At present, SoQiu still has a visible room for improvement in 3 aspects. Number 1, tap deeper into the monetization potentials in its existing market number 2, add video based social experiences and number 3, expand into new market.

Speaker 1

Based on the current trend, we believe Xochio will continue to deliver decent revenue and profit growth this year, and the growth will come from several directions. 1st, considering we're not doing a very good job in terms of localization, especially compared to our peers who have been in the overseas pan entertainment industry for many years, we're still far from good. Currently, we are accelerating our localization process, which is crucial for user experience and continued growth. 2nd, with limited staff and other resources, SoCio's entire growth in the past came from audio based social experiences. However, Momo has strong capabilities in building video based interactive features that can be replicated in overseas products, and we will invest more resources in this area this year.

Speaker 1

And third, we will expand our services to the GCC countries in the Middle East and other countries. And in addition to SoTL, we also launched several new products in the past year, one of which is doing quite well. We will try to ramp up its investment in the second half of this year. In addition, we believe that dating services have a lot of room for growth in Asia and overseas Chinese communities. In the past, we have been trying to explore effective ways to drive growth, but encountered many pitfalls.

Speaker 1

We lacked sustained and effective resource investment. And most importantly, we didn't do much in terms of localization. Nevertheless, Tantan is still a very mainstream and important dating product in Asia, especially in the Chinese communities. And Momo also has established a solid foundation among overseas Chinese. We should better make use of this asset to tap its growth potential.

Speaker 1

This year, we will step up our efforts in the dating space to enhance overseas user experience and increase our overseas market share. Regarding our results allocation for 2024, we plan to greatly to overseas in terms of our human resources and capital allocation, so as to accelerate localization.

Speaker 2

Around the

Speaker 1

end of last year, we adjusted staff in each business line and transferred some top product operations and technical talents to new endeavors in order to strengthen the support for overseas team. And the budget allocation was also tilted towards overseas businesses. This approach will enable us to backroot in the Middle East market, while accelerating our efforts to explore new regions and new products. As for the revenue and profit guidance, I will leave it to Cathy.

Speaker 2

Okay.

Speaker 3

Revenue and profit expectations, I'll try to look at this both from a near term perspective and a longer term perspective. For if you look at the near term for 2024, as Tang Yan said, SoCal is still going to be the primary driver of our overseas revenues and profit growth. If we do a decent job in the three areas that Tong Yan mentioned, namely beefing up local operations, expanding to video service and diversifying to other regions, we should be able to maintain similar growth rate as we saw in 2023 in terms of top line. Profit wise, I think we're still going to be growing pretty meaningfully. However, because social is still at an early stage of development and we are currently seeing a lot of growth opportunities, If ROI makes sense, we're going to be very flexible in terms of how much of the incremental revenue we would invest back to pursue higher growth.

Speaker 3

In other words, I think we're going to continue to see steady growth at bottom line, but in terms of magnitude of the profit growth in 2024, it is secondary to top line and user growth. Now for a more longer term point of view, if we take a 3 year perspective, we have an internal goal that we would like overseas revenue to take up a very sizable portion of Hello Group's top line. Obviously, to get there, SoCeo needs to be able to continue to grow. That's needless to say. In addition to SoCio, we have to achieve decent level of success in building other products and in other parts of the world.

Speaker 3

Tang Yan and Sigg already laid out a few areas where we're going to be pushing very hard to grow organically. I would like to stress that over the past few years, we have also built up a very strong balance sheet. If we see good opportunities out there, we can certainly leverage our cash position to supplement the growth that we can achieve organically. So hopefully that addresses your question. With that, back to Ashley for next question.

Speaker 1

Operator, next question please.

Operator

Thank you. The next question is from Henry Sun from JPMorgan. Please go ahead.

Speaker 4

Thanks, management, for taking my question. The question is about shareholder value with China. We noticed that the dividend payout ratio has decreased from 50% last year to 30% this year despite the solid profit growth. So could management shed some light on the rationale behind the dividend payout reduction? Is there any consideration for regulatory dividend plan in the future?

Speaker 4

And lastly, could management share your perspective on the buyback execution plan moving forward? Thanks a lot.

Speaker 3

Okay. I guess that's the question. I will take that question. So first on the payout ratio question, when we think about how much profit we're going to pay out, we compare our offshore cash reserve and the potential offshore capital demand. As Tang Yan and Siq mentioned earlier, the biggest investment area for the coming couple of years is overseas expansion.

Speaker 3

Whether we invest organically or through M and A, it might consume more offshore cash than the past few years. With the foreign exchange controls, I guess it makes more sense to try to be more conservative in terms of returning cash to shareholders through dividend payments. So that's the first reason. The other factor that led to the decision to lower the payout ratio a little bit this year is that, we considered our stock significantly undervalued at this point. With the stock trading below the net cash value, I believe it's more efficient to buyback versus paying cash dividend.

Speaker 3

So that's my response to payout ratio. Is there a question about why not paying a regular dividend or why not?

Speaker 2

You're in the regular dividend. Okay.

Speaker 3

So as for why not a regular dividend plan, we've been paying cash dividend for I guess the past 6 or 7 years in a row. And we've said many times that if we continue to generate more excess cash than what we can effectively deploy, we will continue to return them to the shareholders either through dividend or share repurchase. So whether or not we have a more regular plan or not, we've already get the expectation right. At the same time, we're still seeing like we said before, we're still seeing many growth opportunities and investment areas. And without 100% flexibility in foreign exchange, it may not be too wise to be pinned down by a regular dividend payout ratio every year.

Speaker 3

I think I heard a third question on how we plan to manage the repurchase program. I think from today's earnings release, you can see that we announced an extension of the share repurchase plan. That extension of the plan would allow us to purchase up to $200,000,000 for the 2 years period from now onwards. So like I said, we consider our stock at this point significantly undervalued and it's trading at net cash value. We're going to utilize that cash and take the opportunity to create more shareholder value, that's for sure.

Speaker 3

Hopefully, that answers your question.

Speaker 4

Great.

Speaker 3

Back to Ashley. Operator, next question please.

Operator

Thank you. The next question is from Leo Chiang from Deutsche Bank. Please go ahead.

Speaker 4

Thank you, management, for taking my question. My question is about core Momo. Could management share the business outlook of core Momo on both live broadcasting and VAS in 2024? How the current macro environment has impacted the spending for core users? And lastly, how to view the profits liability of the core Momo in 2024?

Speaker 4

Thank you. As

Speaker 1

Sigg mentioned earlier, goal for the Momo app is to maintain the productivity of the cash cow business within a healthy social ecosystem. Given the uncertainties in the current market environment and consumer spending sentiment, in order to ensure users' social experience and prevent broadcasters and agencies from adopting a radical monetization approach to obtain competition event related bonuses, we plan to reduce the scale of bonuses to deemphasize large scale competition events in live streaming and value added services that may lead to periodic revenue search. Such an arrangement will undoubtedly cause a decline in competition related revenue, but we believe it will play a positive role in ensuring the social experience, engagement and retention of paying users, especially of those high paying users. On the product and operation front, we will better leverage monetization opportunities brought by more and more social attributes and enrich gamify features and interactive tools for the top and middle cohort users to drive organic revenue growth. Momo is a mature brand with a 12 year history, but our product team has always been passionate about product innovation.

Speaker 1

As a result, over the past few years, Momo has demonstrated outstanding stability in terms of user traffic and profitability. Although the challenges in the current external environment are still tough, we believe that as long as we stabilize our basic social fundamentals and continue to make efforts to progress with time, Momo will continue to be a healthy and stable cash cow for the foreseeable future, providing a solid foundation for the group's future expansion. As for the specific financial related guidance for 2024, Cathy Wangzhe.

Speaker 3

Okay. I guess in her prepared remarks, Sika has already spelled out the priorities on management's agenda for 2024. Let me try to translate them into the impact on financials. When we say Momo segment, that segment actually includes the cash cow business of the old Momo and also the revenue generated by the new applications mainly SoQiu. For the CashPal business, one of the key themes is to this year is to significantly deemphasize on the promotional events and the competition for regulatory reasons.

Speaker 3

And that would involve changing the operational strategies and bonus structure for both live streaming and value added service business. And that could significantly lower the event competition driven tipping revenues. However, the non event and more organic part of the revenue will increase. In the near term though, it's difficult for the organic part to make up for the event driven revenue that we're going to lose. So I guess, the top line for the cash cow business will continue to see some pressure on a Y o Y basis for the coming few quarters because of that operational that strategy changing operational policies.

Speaker 3

With regards to SoTL and other new applications, we continue to see pretty strong growth momentum, which is going to partially offset the decline of the Cash Cow business. So if you put these different pieces together and try to get a more quantitative outlook, this is probably what I can say at this point. We've already given our Q1 guidance. As you can see, at midpoint, we're seeing a somewhere around 10% year over year decrease for Momo segment. In it, I guess the cash cow is declining mid teens percentage offset by a 40 something percent YOY growth from the new applications.

Speaker 3

I don't have enough visibility to pin down the rest of the year with very reliable numbers. But I guess we can use Q1 as a good basis for the projection in to the rest few quarters of the year. And how do we move from Q1 will heavily hinder upon several factors, namely the macro, the regulatory environment and how well we execute our overseas strategy. So I guess that's what I can say at this point. I will keep you updated as the year progresses.

Speaker 3

Now back to Ashley for more questions. Okay. Operator, just in the interest of

Speaker 1

time, let's just take one last person for today's call.

Operator

Thank you. Go ahead. Thank you. The final question is from Rafael Chan from BOCI Research. Please go ahead.

Speaker 4

I will translate myself. I have two questions. First one is regarding Tantan. Could management share the latest user trend, marketing and monetization strategies in 2024 And any guidance on its revenue and profit this year? Secondly, could management mention I see management mention new products related to Apple Vision Pro in the prepared remarks.

Speaker 4

Could we have more insights on the product details? Also considering company plans to ramp up exploring new business opportunities, how do we evaluate the margin trend in 2024? Thank you.

Speaker 1

At the beginning of this year, our user base continued to be under pressure from factors such as the cold wave, further reduction in China investment and the Chinese New Year holiday. After the holiday, as the external negative factors subsided, Tantan's new user engagement and new user paying ratio started to bottom out and stabilize. Our goal for Tantan this year is to improve the core dating experience and on top of that, build an effective and efficient business model that drives profitable growth. In order to improve the core dating experience, we need to constantly innovate use cases and explore dating scenarios around the call dating theme, provide more tailor made services for users in different markets and maintain a healthy, stable ecosystem. Achieving profitable growth depends on business model innovation and channel ROI improvement.

Speaker 1

Last year, we achieved good results in reducing unit acquisition costs. And this year, we will continue to improve our monetization capability based on the core dating experience. For example, around the Chinese New Year holiday, we launched a pilot campaign for a membership product that is higher than the Black Gold membership. I received a very positive feedback from the 1st batch of high paying users. Through this new premium membership, we hope to, 1st, unleash the spending power of the existing high end members and second, capture the dating needs of the top cohort paying users from live streaming.

Speaker 1

Meanwhile, we will also leverage algorithm to improve the basic member experience and drive paying ratio growth. If through these efforts, ARPU can continue to improve without compromising user experience and retention, we will truly realize a positive business cycle and achieve profitable growth by increasing marketing investment. For other financial related questions, Cathy will answer them.

Speaker 3

Sure. So as Siq and Tang Yan mentioned, the focus of Tantan this year can be really broken down into 2 priorities. 1 is to continue to improve the core dating experience. In the past couple of years, we tried to diversify into live streaming and more community driven entertainment experience such as chat room experience. Now we can conclude that although these efforts did contribute meaningfully to ARPU, they are not very compatible to dating experience at this point.

Speaker 3

And therefore, we will increasingly pivot away from these more entertainment oriented experiences. And the other focus for Tantan this year is, of course, to continue to improve paying user experience, so we can drive a higher ARPU. If ARPU and user retention continue to improve to the point where ROI turns positive, we will definitely ramp up marketing to drive user and top line growth. That's when we are going to see what we call a profitable growth cycle. However, before we hit that tipping point, it's possible that we will continue to see top line trending either flat or slightly under a bit of a pressure as we continue to scale back from live streaming and the chat room experience.

Speaker 3

However, if we are successful in reaching that tipping point and enter into a positive business cycle, as we described, we can see growth in both top line and bottom line. At this point, I would say investors probably still need to have more patience as we work our way to get there.

Speaker 1

With the continuous iteration of XR hardware, more and more new users are joining the XR virtual space. The development of hardware has broken through the limitations of social models in the mobile Internet era and has also brought new opportunity to us who are dedicated to the social space for the past decade. In space users can create their own avatars and personalized space and invite Applevision Pro users around the world to have parties, play chess and have fun together. And InSpace built in real time translation function allows users of 12 major languages to communicate without barriers. Tracking over social or dinner party games makes getting together more fun for acquaintances who are thousands of miles apart, and it also helps break the ice for strangers in the open social space.

Speaker 1

We plan to roll out more use cases and gamify features based on localized users' preference in different regions and to make better use of technological innovation to break through the traditional social experience. For the investment budget for new endeavors and our overall margin trend, I will leave them to Kathy. Kathy, please.

Speaker 3

Investment budget for new endeavors, internally, we do have a budget for new endeavors, but at this point, we hesitate we will probably defer till later to answer that question with a more definite number because we want to keep the budget flexible at this point in time. If we see really good opportunities, we will invest a little bit more. If the ROI doesn't trend good, we will probably invest a little bit less. So it's really a quite flexible number that we're trying to put in there at the beginning of the year. On the margin question, I guess this is a question about

Speaker 1

at a whole group level.

Speaker 3

I think for gross margin, it has remained relatively stable throughout 2023, with the largest cost driver, which is the payout ratio being stable. I'm currently not seeing any factor that could potentially change that trend one way or another in a very meaningful way. But there is this one thing that I would like to call out here, which might cause the margin to fluctuate a little bit. And that is that as revenue decreases, there could be some negative leverage on the infrastructure costs and also the personnel costs charging to the cost of sales line, which is going to pressure the gross margin a little bit, but we do not expect that to be very significant. So that's what we're seeing on the gross margin line.

Speaker 3

Operating expenses wise, although we plan to substantially increase our investment in the new business, part of the increase will come at the expense of the old business, which won't be consuming as much resources. Now if we try to think about the operating margin on an ex Tantan basis, Last year, I believe we delivered close to 23% adjusted operating margin. In Q1, the ex Tantan part is going to see a 9% to 10% year over year decrease at top line. And that level of top line decrease is obviously going to pressure the operating margin a little bit. But I would say from 19% to 20% is still a quite achievable range of adjusted operating margin for the ex Tantan part of the business.

Speaker 3

I do not really have a margin number for the whole year because of that flexibility that we talk about that we would like to maintain, especially for the new business. But in terms of how the operating margin is going to trend from Q1 onwards, I would say there are several factors to consider here. 1 is the overall top line improvement from Q1 onwards. Of course, that is heavily dependent on the overall macro and regulatory environment. And the second factor is how aggressive we are to cut down on cost.

Speaker 3

At this point, I do see some headroom to continue to cut on the old business part, but we do want to, like I said, maintain the flexibility to move the spending to new business if we see good ROI. So basically that's my current thought on how the margin may play out for the whole year. I think with that, handing back to Ashley for closing.

Speaker 1

I think that's it for today. Operator, we're ready to close.

Operator

Thank you. That does conclude our conference for today. Thank you

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Earnings Conference Call
Hello Group Q4 2023
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