Metro Q2 2024 Earnings Call Transcript

Quartr
Provided by Quartr
April 24, 2024

There are 12 speakers on the call.

Operator

Good morning, ladies and gentlemen, and welcome to the Metro Inc. 20 24 Second Quarter Results Conference Call. Note that all participant lines are in a listen only mode. Following the presentation, we will conduct a question and answer session. Also note that this call is being recorded on Wednesday, April 24, 2024.

Operator

At this time, I would like to turn the call over to Estelle Rivas. Please go ahead.

Speaker 1

Thank you, Sylvie. Good morning, everyone, and thank you for joining us today. I'm standing in for Sharon Kadosh with Aptime today. Our comments will focus on the financial results of our Q2, which ended on March 16. During the call, we will present our Q2 results and comment on its highlights.

Speaker 1

We will then be happy to take your questions. Before we begin, I would like to remind you that we will use in today's discussion different statements that could be construed as forward looking information. In general, any statement which does not constitute a historical fact may be deemed a forward looking statement. Words or expressions such as expect, intend, are confident that, will and other similar words or expressions are generally indicative of forward looking statements. The forward looking statements are based upon certain assumptions regarding the Canadian Food and Pharmaceutical Industries, the general economy, our annual budget and our 2024, 2025 action plan.

Speaker 1

These forward looking statements do not provide any guarantees as to the future performance of the company and are subject to potential risks, known and unknown, as well as uncertainties that could cause the outcome to differ materially. Risk factors that could cause actual results or events to differ materially from our expectations as expressed in or implied by our forward looking statements are described under the Risk Management section in our 2023 Annual Report. We believe these forward looking statements to be reasonable and pertinent at this time and represent our expectations. The company does not intend to update any forward looking statements except as required by applicable law. I will now turn the call over to Eric Lafleche.

Speaker 2

Good morning, everyone. Today, Francois and I are joined by Max Giroux, COO of All Our Food Banners and Jean Michel Coutu, President of our Pharmacy division. You had a chance to meet them at our Investor Day last year, and we thought it would be helpful if they participated on the analyst call going forward. Francois will lead off as usual with the review of our financials, and I will follow with the quarter's highlights. The 4 of us will then answer your questions.

Speaker 2

So Francois, up to you.

Speaker 3

Thank you, Eddyk, and good morning, everyone. For the quarter, total sales reached 4,665,000,000 dollars an increase of 2.2% versus the same period last year. Food same store sales were up 0.2% and as we mentioned on our last call, sales in the 2nd quarter were negatively impacted as the week preceding Christmas fell in the 1st quarter, whereas last year it fell in the Q2. When we adjust for this shift, food same store sales increased by 2.7%. On the year to date basis, which neutralizes the Christmas effect, food same store sales stand at 3.1%.

Speaker 3

On the pharmacy side, same store sales were up 5.9% for the quarter. Our gross margins stood at 19.9% of sales in the 2nd quarter compared to 20.1% last year due to a slightly lower food margin. Operating expenses amounted to 496,200,000 dollars up 6.1% versus last year. And as a percentage of sales, they were at 10.7% versus 10.3% in the same quarter last year. The higher ratio is mainly due to the start up of our new automated distribution center for fresh and frozen products, Intel Buns.

Speaker 3

We also continue to have higher third party e com fees than last year. We realized a gain on this portal of an investment in the associate company of CAD7 1,000,000 in this quarter and we have adjusted our net earnings by removing this gain. EBITDA for the quarter totaled 439,100,000 dollars down 1.8% year over year and down 3.5% when we remove the gains on disposal of assets of 7,200,000 that we record this year versus a small loss of $300,000 last year. During the Q2 of fiscal 2024, the company recorded $20,800,000 of impairment of assets resulting from the decision to have Metro stores in Ontario withdraw from the Air Miles loyalty program later this year. This impairment represents the entire carrying value of the loyalty program asset and is part of our adjustment to net earnings.

Speaker 3

Total depreciation and amortization expense for the quarter was 129,500,000 dollars up $8,900,000 versus last year and a significant portion of the increase is due to our new tailbud DC. Net financial costs for the Q1 were $34,100,000 compared with $28,300,000 last year. The increase is mainly due to an increase in debt and lower capitalized interest related to our distribution center automation projects. Adjusted net earnings were up CAD 200 $6,400,000 compared to $225,400,000 last year, an 8.4% decrease and our adjusted net earnings per share amounted to $0.91 down 5.2% versus last year's EPS of $0.96 After 2 quarters in fiscal 2024, capital expenditures amounted to $224,800,000 versus $288,500,000 last year and we are revising our CapEx outlook for the year downward to a level of about $650,000,000 in large part due to some real estate transaction that are either postponed or no longer considered. We are not reducing the investments in our retail network and our supply chain.

Speaker 3

On the retail side, in the 1st 24 weeks of fiscal 2024, we opened 4 Super C stores, carried out major expansions and renovations of 5 stores for a net increase of 243,000 square feet or 1.1% of our food retail network. Turning to in store technology, we ended the quarter with 5 11 food stores and 109 pharmacies equipped with self checkout technology. As for Electrolux shelf labels, at the end of Q2, we had 336 food stores and 48 pharmacies equipped with that technology. Under our normal course issuer bid program, as of April 5 this year, we have repurchased 3,945,000 shares for a total consideration of $276,900,000 representing an average share price of $70.18 In closing, our 2nd quarter results are tracking well to the guidance we provided in November for fiscal 2024 that is EBITDA to grow by less than 2% versus the level reported in fiscal 2023 and adjusted net earnings per share to be flat to down $0.10 versus the level reported in fiscal 2023. That's it for me.

Speaker 3

I'll now turn it over to Aaron.

Speaker 2

Thank you, Francois, and good morning, everyone. Our Q2 was a very busy one with the bulk of the transition completed to our new automated fresh and frozen distribution center in Terban. In that context, as we were cycling a strong quarter last year and with declining inflation, we are pleased with our sales performance and our results met our expectations. When adjusted for the Christmas shift, food same store sales were up 2.7%. Our discount banners continue to fuel this growth on top of the high comps and discount recorded last year.

Speaker 2

Our internal food basket inflation decelerated to about 3%, down sequentially from 4% and 5.5% recorded in the previous two quarters. Our food tonnage was flat in the quarter with higher transaction counts in all banners, while the average basket declined. Facing cost of living pressures all around, customers continue to shop carefully and search for value. Similar to previous quarters, promotional penetration remains elevated. We see trading down in some categories and private label sales continue to outpace national brands.

Speaker 2

Our online food sales grew by 51% versus last year, while the market was stable. Growth continued to be fueled by 3rd party partnerships for same day delivery and the expansion of our click and collect service to our discount banners. The service is now deployed at Super C and in progress at Food Basics. We are now lapping the start of these initiatives, so we expect the year over year growth of online sales to moderate in the coming quarters. On the pharmacy side, we delivered a very strong performance with comp sales of 5.9% on top of 7.3% recorded in the same quarter last year.

Speaker 2

Commercial sales were up 5.8% on top of 12.2% in Q2 last year, driven by a strong cough and cold season, effective merchandising as well as continued growth in Haba and cosmetics. Prescription sales were up 6%, driven by organic growth, specialty medications and professional services. We continue to record significant growth in pharmacy services and in the 1st 24 weeks of this fiscal year, we documented more than 1,900,000 clinical acts and services performed through our network, a level in line with our leading position in Quebec. We are well positioned to deliver on the expanded role of pharmacists with our dedicated pharmacist owners and our leading footprint across Quebec. We continue to be pleased with our moi loyalty program in Quebec, which now reaches close to 70% of Quebec households.

Speaker 2

As members become more digitally engaged with our channels and offers, engagement metrics increase while providing more value to our customers. Most recently, the 2024 Leger Wow survey recognized MOI as the most widely used loyalty program in Quebec with 79% of metro customers actively engaging with the program. Building on the successful launch of Moi loyalty program in Quebec, we are pleased to announce today the launch of Moi rewards in Ontario at all 275 Metro and Food Basics stores later this year. Moi Rewards will allow members to realize greater savings by accumulating points in our 2 Ontario banners. More details will be communicated in due course.

Speaker 2

Turning to our Terbonne Automated DC. As I said earlier, our Q2 was very busy for our teams with the transfer of the fresh meat, deli and ice cream volumes to our new facility. We also closed 2 older distribution centers in Montreal. We have now completed the bulk of the transition to our new Tabonne DC with only dairy products left to be transferred. We are on track with the planned expenses and we are pleased with the service level to our stores.

Speaker 2

Going forward, our teams are focused on ramping up productivity and we are now also gearing up for the launch of the final phase of our Toronto automated fresh facility next summer. So to conclude, fiscal 2024 is a transition year with the start up of 2 large new automated distribution centers, but we are confident that our sustained investments in our supply chain, our retail networks and our digital capabilities will position us well for the future

Operator

Thank you. And your first question will be from George Doumet at Scotiabank. Please go ahead.

Speaker 4

Yes, good morning. Eric, I thought you were a little bit cautious on the front score performance for this quarter, but it was very strong. Can you talk a little bit about, I guess, what you call out effective marketing strategies and what really happened there? Thanks.

Speaker 2

Well, the number one driver is a strong cough and cold season, which really started in mid December. So Q2 benefited from that and the increased traffic that that brings to our stores. So combined to effective merchandising, we were able to record really strong front store sales on top of really strong last year, which was a trifecta with COVID and all those symptoms. So I think the teams did a great job. Maybe Jean Michel, if you want to add some color?

Speaker 5

Yes. I won't get into all the different tactical initiatives, but we reviewed completely our merchandising strategy. We adjusted for the market as it's evolving and the team did a great job anticipating the customer demand and

Speaker 2

that shows in the results.

Speaker 4

Okay. And how much was if you look at pricing for Haba category, how much was it up by this quarter?

Speaker 2

You're talking about inflation in Haba?

Speaker 3

Yes, correct.

Speaker 2

Yes. Lower single digits.

Speaker 5

Yes, that's our internal reporting and based on the way we calculate it.

Speaker 4

Okay. Thanks for that. And Francois, can you give us a little bit more color on the lower CapEx? And I think you mentioned CapEx is expected to come down next year. But as you look beyond, can we see perhaps some more investments in automated dry goods?

Speaker 4

Would that have a similar return overall than fresh and frozen?

Speaker 3

Well, as I said, we're revising our outlook down to $650,000,000 because of some real estate transaction, which for competitive reason I won't go into. And now as I said, we're not reducing any investments in our store network or DCs. So nothing to announce on any other automation projects. If we do, we'll do it in due course, but nothing to announce right now.

Speaker 4

Okay. And I got one last question, maybe a bit of a crystal ball question, but we've seen inflation come in below 2% for March. Is your view that maybe this inflation continues towards 1% or 0% or do you think we stabilize at these levels given kind of the weather, geopolitical factors, etcetera?

Speaker 2

Well, it is a crystal ball question. Yes, inflation is decelerating quickly in March. We'll see going forward. As we told you before, we planned for 3% inflation for the year. It might have it was slightly above that in the 1st portion of the year.

Speaker 2

It looks like it may be a little below that for going forward. But again, we don't have a crystal ball. There's still some CPG cost inflation. It's back to more normal levels, but it's not 0. So 2% to 3% sounds like a crystal ball number that I would go with.

Speaker 2

But again, it's all speculation.

Speaker 4

Okay. Thanks for answers. I'll pass the line.

Operator

Thank you. Next question will be from Irene Nattel at RBC Capital Markets. Please go ahead.

Speaker 6

Thanks and good morning everyone. Just sticking with the front of store, wondering what perhaps the beneficial impact of the Moi program in PJC might have been and was that a contributing factor to the front of store print?

Speaker 2

Definitely, yes. Moise is gaining traction in our pharmacy network every month. So more people sign up, more people get engaged. So it's still work in progress. It's not at the same level as Minto, which had Minto Imo, as you know, Irene for a long time.

Speaker 2

But we're pleased with the engagement, and there's a lot of cross shopping going on between our banners. So yes, for sure that was a contributing factor to pinpoint the exact percentage of the lift to is caused by Moise is really hard to do, but it's a contributing factor, no doubt.

Speaker 6

And just following up on that, Eric. Thank you. Is it also safe to assume that it's a contributing factor that is on the store demand at the Brunei stores?

Speaker 2

Yes. Yes. It's a less it's less of a percentage of sales front store in Brunei versus Coutu, but it's significant and Moi is gaining traction there as well. There was no loyalty program at Brunaire before. Coutu had another program, and they switched to Moi.

Speaker 2

Bruna didn't have one. So it was a plus for customers, and they're engaging with it.

Speaker 6

That's great. Thank you. And then just I guess my usual question, you provided a little bit of commentary or a little color during your commentary. But in terms of consumer behavior, competitive intensity, you noted that private label growing faster than national brands, but can you talk a little bit about maybe incremental penetration promotional items, some of the trade down behavior and the uncompetitive intensity? Thank you.

Speaker 2

Well, maybe I'll let Marc, you want to comment on that?

Speaker 7

I think you've said it well in your introduction. The market continues to be competitive. While food inflation is stabilizing, overall, the economic context is putting lots of pressure on Canadian consumers. So consumers are continuing to trade down in some categories, meat in particular. They're participating to private label.

Speaker 7

The growth of our private label is twice the growth of our national brand. And promo penetration is back to pre pandemic level and are elevated and the discount growth in our discount channel is greater than conventional. So similar trend as the previous quarter, but we're well positioned to with our commercial strategy and our store network to capture customer demand.

Speaker 6

That's great. And just in terms of the sort of the depth of the competitive activity, are you seeing any step up in the magnitude or that I guess how deep the promotions are or that's pretty stable?

Speaker 7

I'd say that's pretty stable. It's a competitive market, but stable to previous quarter.

Speaker 6

That's great. Thank you.

Operator

Thank you. Next question will be from Emily Foe at BMO Capital Markets. Please go ahead.

Speaker 8

Hi, thanks and good morning. So that's for the Terabon DC, now that most of the categories are completed except for dairy. Have you is all the volume up to full production? Like is there any execution risk in the ramp up now to full productivity? Or is this already in?

Speaker 8

We just wanted to know if there's these categories are deristed?

Speaker 2

Well, the execution risk is largely behind us because we have completed most of the transition to be to be seamless at store level. So very pleased with the transition so far. Some work ahead of us for dairy, but the focus is now on productivity. So the execution risk is there's always an execution risk, but the teams are executing really well. Service levels to our stores are good.

Speaker 2

And now it's a question of adapting and adjusting and ramping up productivity, so as planned. So we're ahead of our plan on duplication and efficiencies. Yes, there are some, but it's slightly better than we expected. And we're confident that we're going to get through this and be in great shape coming out for next year.

Speaker 8

Okay, great. Can you also remind us how and when the duplicative costs will roll off and when should we see these efficiency gains?

Speaker 2

Well, you'll see efficiency gains going forward. So every month, we improve our productivity or we aim to improve our productivity. So next year will be a better year with less duplication and efficiencies. So we're going to see lower expenses next year for sure. We will plan accordingly.

Speaker 2

But it's a big investment with depreciation and less capitalized interest. So that's staying with us. That's going to be around next year. We're going to be more efficient in our logistics. So, confident that we're going to be meeting our objectives for these large projects.

Speaker 8

Okay. Thank you very much.

Operator

Thank you. Next question will be from Chris Lee at Desjardins. Please go ahead.

Speaker 9

Hi, good morning, everyone. Eric, you mentioned that transaction counts were up across all banners, which obviously would include conventional. Just curious, is that partly because inflation is moderating? And more specifically, did the increase in transaction count at conventional stores kind of pick up in the latter part of the quarters as inflation continued to moderate? Thanks.

Speaker 2

I don't think it's linked to inflation. I think it's people shopping around and searching for value. So it's bad the traffic has been up for the whole year in all of our banners, conventional also. So the basket decline is a bit steeper in conventional, but I think it's just people being very careful shopping around. So we have to be really competitive week in, week out, And we are.

Speaker 2

And our conventional stores are holding up well relative to their peers. So pleased with that.

Speaker 9

Okay. So no really big improvement in terms of the consumer. I guess, this is the like everything you just said, the trade down and all that is still very relevant right now?

Speaker 2

Yes, sir.

Speaker 9

Okay. That's helpful. And then another question I have is, I think this is maybe the first time in a while where your food basket inflation was slightly ahead of food CPI whereas before I think it was averaging around 1% below. Is there any reason for that? Or am I just reading too much into this?

Speaker 2

Don't read too much into it. 3%, 2.5%, it's within a pretty narrow band. This is what we sell in our stores. It's our mix. It's a function of promotions year over year.

Speaker 2

So let's say the $0.90 add or the $0.90 add in discount is pushed by a week. It has an impact on inflation in the quarter. So I would say it's pretty much in line with CPI.

Speaker 9

Okay, that's helpful. And Francois, maybe one for you. I know I asked you this last quarter. Just curious, would your SG and A expense rate be largely stable versus last year if you exclude these duplicative costs and learning curve efficiencies from the new DCs?

Speaker 3

Yes. So similar as what I said in Q1, Chris, is that when you remove these duplicated costs and extra expenses, SG and A as a percentage of sales will be quite similar to last year. So we're pleased overall with the 6.1% increase given all this in the context we're in. So similar conclusions what I said in Q1.

Speaker 9

Okay. That's helpful. And maybe the last one for me as well, first of all, just on CapEx. Now that you have revised down your outlook for the year, I know in the past you've mentioned that for fiscal 2025 and beyond, you'll go back to that $500,000,000 level. For next year, should we expect that to be up higher than $500,000,000 because you kind of pushed back some of these real estate transactions to next year?

Speaker 3

I'm not ready to give an update for next year, but a run rate would be sort of the high mid-five 100 and around the mid-five 100 level, normal run rate.

Speaker 9

Perfect. Okay. Thanks very much.

Speaker 2

Thank you.

Operator

Thank you. Next question will be from Vishal Shreedhar at National Bank. Please go ahead.

Speaker 10

Hi, thanks for taking my questions. Turning to Jean Coutu, the front store performance, very strong as has been noted. Was the performance strong across the board or was it OTC that lifted that comp to above what probably most

Speaker 2

expected? Yes.

Speaker 5

As Eric mentioned, it's opening notes. Performance is strong across the board. So OTC obviously, due to the cough and cold season. Haba Cosmetics are performing well. So all our core categories are growing very well.

Speaker 10

Okay. And the consumer weakness, which is causing the shift towards promo and the shift towards discount, are we seeing similar trends in Jean Coutu or some of the categories like Beauty a bit more resilient?

Speaker 5

We like to think there's a bit more resilience, but we are seeing consumers shopping for value. We are in an advantageous position. Value perception is very strong with the Jean Coutu brand particularly, but we are seeing some a lot of conversion to private label and promotional.

Speaker 10

Okay. Thank you. Moving on to the Moi program. For the Ontario launch, should we expect that to be somewhat of a duplicate of the Quebec program in terms of capability and in terms of the offer of what's going be presented to the consumer?

Speaker 2

It will be similar. The details of the program will be communicated as we get closer to launch for competitive reasons. But yes, it's our platform proprietary program in Quebec, which we launched and we're happy with and we control and we own. So we thought it was the best for us to go forward in Ontario to provide a strong program to our customers so they can generate even more savings in all of our banners. So yes, so we're pleased to extend it.

Speaker 2

It's a good program. I think consumers will like it, and we will communicate the details as we get closer.

Speaker 10

Okay. And in terms of the Moise interest to even expand further, obviously, strong traffic at Metro's banners. Is there opportunity at some point in the future to entertain or engage in some sort of coalition program bringing in partner retailers or is that not on the radar for now?

Speaker 7

Not at the present time, no.

Speaker 2

Not at the present time, but you never know. We have a good program in high frequency channels of drug and pharmacy food and pharmacy, so and Quebec, and we'll be in food in Ontario. So you never know. There could be partners that join and leverage that, but we not for now.

Speaker 10

Thank you.

Speaker 7

The first step of our strategy was to bring loyalty under one program across Quebec, Ontario, New Brunswick for all of our pharma and food customers and that's what we'll be completing by the end of the year and we'll see after that.

Speaker 10

I appreciate that color, Mark. Thanks.

Operator

Thank you. And your next question will be from Michael Van Aelst at TD. Please go ahead.

Speaker 10

Hey, guys. It's Evan in for Michael. Most of my questions have been answered, but I guess I just wanted to touch briefly on the food gross margin. Where is the pressure coming from? Is it all market factors?

Speaker 10

Or did the DC ramp up contribute to that? Or was there something else as well?

Speaker 2

Well, the pressure on gross margin is 16 basis points year over year for the company. Food is causing or driving it. So I wouldn't read too much into it. We were cycling a normal quarter. It's a competitive market, no question about that, and we are competitive.

Speaker 2

Shrink was a bigger a little bigger issue in this quarter managing it, but it was it did contribute a little more to the decline. The discount mix, as we overperform in discount, that's affecting the gross margin line a bit. And like you pointed out to the inefficiencies in Taban, that's also a small contributing factor. So a bunch of puts and takes. Overall, it's not a huge concern, but we're monitoring very closely the gross margin for sure.

Speaker 10

Great. Thanks. And in terms of the duplicate overhead costs, could you give us maybe like a percentage of how much was in the first half numbers versus how much are expected to be in the second half numbers? And are all those costs in OpEx or some of them in cost of goods sold as well?

Speaker 3

So we're not going to break it down in percentages. What we said was that the 1st part of the year, there will be more pressure than the latter part. And as I said, for the 1st two quarters, when you remove those costs, the percentage of SG and A on sales is very similar to last year. So we're not going to be providing a breakdown, but what's the last part of your question, sorry?

Speaker 10

Were they all in OpEx or were there some in

Speaker 7

The bulk of it is

Speaker 3

in OpEx. There's a slight portion in gross margin as Eric said, which explains a bit of the pressure on the gross margin.

Speaker 10

Okay, great. Thank you. Yes, thank you.

Operator

Thank you. Next question will be from Mark Petrie at CIBC. Please go ahead.

Speaker 11

Yes, thanks and good morning. Eric, I know you called out flat tonnage. I think it was up probably slightly last quarter. I'm guessing it's not a material change in trend, but just hoping you comment on unit growth overall. I know it's been tough for the industry.

Speaker 11

Just wondering if you're seeing trends shift at all?

Speaker 2

I'll let Mark take that.

Speaker 7

Well, if you look at tonnage as inflation is stabilizing, tonnage will most probably start to increase again. But overall, tonnage is growing in discount, slightly declining in conventional. So overall, our tonnage was flat.

Speaker 11

Understood. Okay. And I know you've spoken about the consumers continuing to seek out value. I'm just curious if and discount outperforming full service, just curious if that gap between the two growth rates has changed at all, if it's expanding or narrowing or consistent?

Speaker 7

When we look at industry data, the gap between the growth of discount and conventional is stable 24 weeks, 12 weeks, 4 weeks. So I think we talked about the consumer looking for value, so that trend has not changed. We're comping significant growth in discount last year. So that's contributing and we've opened new stores in discount that's also contributing to discount growth.

Speaker 11

Yes, understood. Okay, that's helpful. Thank you. And then just one, not sure if how much you can say, but with e commerce growth normalizing and some of the sort of big shifts in the rearview mirror, would you expect that that has any impact on your P and L and either of the margin rates?

Speaker 7

You mean the ecom is stabilizing, could you clarify your question?

Speaker 11

Yes. With e commerce growth slowing down and you guys sort of having added the partners and expanded to your all your banners and all that all those sorts of shifts, do you expect that a more modest growth rate in e commerce will have any impact on your P and L and your margin rates?

Speaker 7

For sure. In the mix, if ecom is stabilizing, it will help for sure. Our online sales has continued to grow, as Eric has mentioned it, fueled by a 3rd party partnership and our click and collect services that have been deployed in Quebec and is in ongoing deployment in Ontario. We see the growth in discount moving to we see the growth in e comm moving to discount and click and collect services. So we're satisfied with that growth as well.

Speaker 7

But as we are comping these new initiatives, we expect that growth to stabilize.

Speaker 11

Yes, understood. Okay. Appreciate all the comments.

Speaker 2

Just to touch on that. So the impact on the P and L, we get better at it, as we as the business stabilizes, the P and L picture improves. So it's improving this year over year and we suspect that that should continue.

Speaker 11

Yes, understood. Got it. Okay. Thanks for the comments guys. All the best.

Operator

Thank you. Next is a follow-up from Chris Lee at Desjardins. Please go ahead.

Speaker 9

Hi, good morning. Just maybe a follow-up to the last question discussion on e commerce. I'm just wondering more of a big picture question like what do you think needs to happen for the industry e commerce penetration Canada to get closer to the U. S. Or to the U.

Speaker 9

K? Or do you believe there are structural reasons that would keep e commerce adoption low for longer in Canada?

Speaker 2

Hey, this is a big picture question. So like we've said before, we try to stay ahead. We want to serve our customers wherever they want to be served, online or in store. The share of e comm in Canada is lower than some other countries. There is some growth, but it's modest growth.

Speaker 2

It's the Canadian consumer. So we want to serve our customer as best we can. Those who want to be online, we will serve them, but that number is a lower number. Will it grow? Will it vary by geography?

Speaker 2

We're actively involved, and we're trying to meet that demand as it comes. That said, we're pleased with how we went to market. We have a hybrid model. We have our own functions to pick in store and deliver. We have a dark store.

Speaker 2

We have a 3rd party. We have pick and collect. So same day, next day, we try to cover the range of services that customers want and do it in a way that will not be too dilutive to earnings and eventually contribute at a better level. So it's hard to say. The reasons why it's a bit lower in Canada, I think the search for value, the convenience of food shopping, the buying behavior gives the numbers that we have.

Speaker 2

So we'll see how it evolves and we intend to participate.

Speaker 9

Okay, that's great. Eric, and maybe another one for you, just I understand if you may not be able to comment on this, but as you know, there have been media reports that the government is looking to entice new entrants into Canada to try to foster more competition. For those of us who are not as familiar with the industry, practically speaking, how easy or how hard do you think it would be for a foreign player to come in?

Speaker 2

Well, all I can say is that the Canadian food market is very competitive. Any affirmation that our industry is not competitive, we disagree with that completely. We compete with large global players. We have strong regional and national competitors. We have strong local independents.

Speaker 2

We have discount dollar stores, you name it, Amazon, Walmart, Costco. This is an extremely competitive market. It's a large geography with a growing population, but for the geography, a pretty small population. So we'll see if anybody wants to come. It's an open market.

Speaker 2

And if someone wants to come in, they will do what they have to do, but it's a very competitive market.

Speaker 9

And maybe last one for me for Francois, just more for modeling purposes. As we look out for fiscal 2025, I want to just touch on quickly on 2 things. I guess first, I want to confirm that some of these DC duplicative costs will flow through into fiscal Q1 of next year? And then secondly, I want to just check-in with you to see if you can share any comments with respect to the cost related to the launch of the new loyalty program in the fall in Ontario. Thank you.

Speaker 3

Well, some of the duplication costs will flow through Q1, but they'll we're expecting to be lower. We are launching Phase 2 of our fresh automated DC in Ontario. So that will also have an impact going forward in fiscal 2025, but improving so that we were able to say that we will be back to our normal gross profit increases for fiscal 2025. So no change on that.

Speaker 2

For the cost to launch Moai in Ontario, like I said, we'll give you more details as we get closer. Yes, we will have some marketing expenses to launch a program, but we intend to manage that as part of our marketing budgets to a large extent and we'll keep you posted as we get closer. Exactly.

Speaker 9

Okay. Thanks guys and all the best.

Operator

Thank you. And at this time, we have no other questions registered. Please proceed.

Speaker 1

Thank you all for your interest in Metro, and please mark your calendars for our Q3 results on August 14. Thank you.

Operator

Thank you. Ladies and gentlemen, this does indeed conclude your conference call for today. Once again, thank you for attending. And at this time, we ask that you please disconnect your

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Earnings Conference Call
Metro Q2 2024
00:00 / 00:00