Sabre Q1 2024 Earnings Call Transcript

There are 12 speakers on the call.

Operator

Good morning, and welcome to the Sabre First Quarter 2024 Earnings Conference Call. My name is Gerald, and I will be your operator. As a reminder, please note today's call is being recorded. I will now turn the call over to the Senior Vice President of Investor Relations and Treasurer, Brian Evans. Please go ahead, sir.

Speaker 1

Thank you, and good morning, everyone. Welcome to Sabre's Q1 2024 earnings call. This morning, we issued an earnings press release, which is available on our website at investors. Sabre.com. A slide presentation, which accompanies today's prepared remarks, is also available during this call on the Sabre Investor Relations webpage.

Speaker 1

A replay of today's call will be available on our website later this morning. We advise you that our comments contain forward looking statements that represent our beliefs or expectations about future events, including the effects of cost efficiencies and growth strategies, distribution volumes, benefits from our technology transformation, commercial and strategic arrangements, our financial guidance and targets, free cash flow and liquidity among others. All forward looking statements involve risks and uncertainties that may cause actual results to differ materially from the statements made on today's conference call. More information on these risks and uncertainties is contained in our earnings release issued this morning and our SEC filings, including our Form 10 Q for the quarter ended March 31, 2024. Throughout today's call, we will also be presenting certain non GAAP financial measures.

Speaker 1

References during today's call to adjusted EBITDA, adjusted EBITDA margin, adjusted EPS and free cash flow have been adjusted to exclude certain items. The most directly and comparable GAAP measures and reconciliations for non GAAP measures are available in the earnings release and other documents posted on our website at investors. Sabre.com. Participating with me are Curt Eckert, President and CEO and Mike Randolphi, Chief Financial Officer. Scott Wilson, EVP and President of Hospitality Solutions will be available for Q and A after the prepared remarks.

Speaker 1

With that, I turn the

Speaker 2

call over to Kurt. Thanks, Brian, and hello, everyone. We appreciate your interest in Sabre, and thank you for joining today's session. I'm pleased to discuss our Q1, the success of which was a direct result of our team members' focus, unrelenting execution of our plan and commitment to our customers. Earlier today, we reported Q1 financial results that exceeded our previous guidance and included solid revenue growth, a substantial increase in adjusted EBITDA and significant margin expansion, which has been a continuing trend.

Speaker 2

We achieved commercial wins that drove additional distribution industry share gains, delivered next generation products to meet our customers' needs and advanced our technology transformation to increase our speed and efficiency, all with a lower cost base. This progress leads us to increase our revenue and adjusted EBITDA guidance for full year 2024. Let me share the agenda for today's call. On Slide 4, you can see an overview of the topics that Mike and I will cover. First, I will review our Q1 business highlights and accomplishments.

Speaker 2

Next, I'll provide a brief update on our technology transformation and highlight some of the recent product and commercial wins that our global team has achieved. Finally, before handing off to Mike, I'll close with a snapshot of our growth strategies and the positive momentum they are driving. Mike will then take you through the financial results for the Q1 and provide an update to our 2024 guidance. Before I move on, my team and I extend enthusiastic congratulations to Gail Mandel on her election as Sabre's new Board Chair. Gail's vast operating experience and depth of travel industry knowledge have proven invaluable to Sabre since he joined the Board in April 2020.

Speaker 2

We also extend deep gratitude to Sean Menke for his leadership as CEO and Board Chair during an unprecedented time in Sabre's history and we wish him well. Now let's turn to Slide 5. We achieved solid revenue growth driven by traction in our growth strategies and a higher average booking fee combined with our cost structure improvements to more than double Sabre's adjusted EBITDA margin versus the Q1 of 2023. These achievements drove better than expected adjusted EBITDA to be well above our guidance for the quarter. Onto Slide 6.

Speaker 2

As a reminder, we have 4 key strategic priorities that drive our long term growth and form the foundation of our resource allocation and decision making. 1st, generating positive free cash flow and delevering the balance sheet remain important financial objectives. The significant improvement in our adjusted EBITDA in the Q1 keeps us on track to generate positive free cash flow in 2024. We also took important steps during the Q1 to further align our debt maturities over the next few years with our projected free cash flow expectations. We now plan to repay the remaining 2025 maturities using cash from our balance sheet.

Speaker 2

On our second priority, achieving sustainable long term growth, we continue to grow our share of air distribution industry bookings in the Q1, which I will touch on in greater detail in a moment. Turning to Hospitality Solutions, our team delivered strong financial results in the Q1 and is executing on the interim milestones we've established with Hyatt to bring them on to our SynXis CRS platform. Implementation is expected to begin this quarter within just 12 months of our contract announcement. Our 3rd strategic priority is to drive innovation and enhance our value proposition. We recently announced the development of Sabre Red Launchpad alongside our launch partner, InterNova Travel Group.

Speaker 2

This new booking solution supports NBC, low cost carrier and traditional Edifact content options while giving agencies more choice and flexibility in how they manage their workforces. Additionally, we continue to invest resources focused on each of our 6 growth strategies that are designed to provide intelligent retailing and next gen distribution technology. I will provide proof points on how we are delivering results from these in just a moment. Last, our team once again delivered on our technology transformation goals and we expect to achieve our operational and cost savings objectives by year end 2024. Turning to Slide 7.

Speaker 2

Travel Solutions delivered a solid first quarter that helped drive financial results above our previous Q1 guidance. Distribution industry share expansion, strong growth in our lodging, ground and sea business and continued improvement in the average fee from a richer booking mix helped drive a $74,000,000 or 64% year on year increase in Travel Solutions adjusted EBITDA. Onto Slide 8. As we highlighted throughout 2023, Sabre is growing its share of distribution industry bookings. As you can see, our share in Q1 2024 expanded for the 5th consecutive quarter on a year on year basis.

Speaker 2

In addition, our share in Q1 2024 also increased on a sequential basis from Q4 of 2023 as corporate travel improved in the quarter, especially relative to the trends we experienced late last year. Turning to Slide 9. We are proud of the consistently strong results our Hospitality Solutions team delivered in the Q1. Total revenue was up 7% year over year on solid growth in CRS transactions during the quarter. In addition, adjusted EBITDA margins grew approximately 10% and overall adjusted EBITDA increased by $11,000,000 versus Q1 2023.

Speaker 2

As we mentioned last quarter, the SaaS operating model inherent in our Hospitality Solutions business generates high recurring revenue. We believe consistent revenue growth, 81% recurring revenue, a steady margin expansion trend and a strong value proposition for a growing customer base of hotel operators seeking enhanced IT capabilities support an improving value trajectory for this business. Please turn to Slide 10. Our technology transformation remains on course to achieve our cost savings targets and technology goals by year end 2024. Further, we continue to expect an overall technology cost reduction of greater than $150,000,000 in 2025 versus 2023 from these efforts.

Speaker 2

As the chart indicates, our migration to Google Cloud continues to drive improved efficiency in our business. In the Q1, our unit cost of compute again declined by nearly 20% from the Q1 of 2023 and was down approximately 55% versus 2019. To enhance productivity, we introduced generative AI tools to approximately 800 of our software engineers during the Q1. We expect this initiative to further accelerate our product development throughput and speed innovation. Overall, we believe our partnership with Google and our commitment to investing in innovation will continue to deliver modern technology Once again, our sales and commercial teams delivered a number of significant business wins.

Speaker 2

During Q1 that highlight how Sabre's intelligent retailing and modern distribution solutions consistently help our customers solve the complexity of today's travel marketplace. Following are some examples. In distribution, our expanded relationship with Air India continues to support bookings growth and industry share gains. In addition, we signed important renewals with both Southwest Airlines and Alaska Airlines, 2 carriers posting above market rates of growth in overall distribution bookings. On new distribution capability or NDC, we continue to accelerate investments to offer more robust functionality to a growing number of carrier and agency partners.

Speaker 2

Recently SAP Concur integrated Sabre's offer and order APIs making Sabre the 1st GDS provider to power NDC for SAP Concur and the corporate travelers that it serves. TMCs and corporations using Concur Travel are now able to shop, book, fulfill and service NDC content via the Sabre GDS. Additionally, earlier this week, we announced that Serco, a leader in online travel booking and expense management based in New Zealand, has launched Sabre's NDC content in its online travel platform making Sabre the 1st GDS to provide NDC content via Serco and its platform that serves the business travel market. In Airline IT, our team recently secured an agreement with Aegean Airlines, which operates on a competitor's PSS for our intelligent retailing product dynamic availability. This important new partnership is testament that our modular next gen solutions are platform agnostic and are gaining traction with customers regardless of a carrier's PSS.

Speaker 2

Also within Airline IT, AirSERBIA recently reaffirmed its partnership with Sabre by signing a multi year early renewal for SabreSonic and announced that it will also adopt Sabre's pricing and revenue optimization suite to better manage its inventory and network. Additionally, just last month LatAm Airlines Group announced that it will adopt Sabre Airprice IQ, our cloud native intelligent retailing solution designed to personalize travel offers and maximize customer revenue utilizing real time data, revenue management strategies and artificial intelligence models. On the agency front, we signed a new multi year agreement and converted Duluth Travel, a leader in U. S. Government travel to Sabre.

Speaker 2

In addition, we recently announced a technology initiative with Interpark Triple, the leading online travel agency in South Korea, where we will apply our cutting edge travel AI technology to provide users with enhanced travel content and more personalized experiences. We also signed important deals with Etraveli Group, 1 of the 5 largest agencies globally by distribution bookings and also with W2M, one of the largest agencies based in Spain. In summary, I commend our team for achieving a number of commercial wins during the Q1 with both new and existing customers. On to Slide 12, I am pleased to report that during the Q1 we made meaningful progress on each of our growth strategies which are designed to deliver modern distribution and retailing technology to meet the evolving needs of the marketplace. Our multi source platform has expanded to include low cost carrier content from 20 new airline partners.

Speaker 2

Sabre's platform offers LCC, integrated NDC and Edifact content in one place coupled with our proprietary functionality, APIs and business logic that we believe are best in class. Our powerful platform enables carriers to dynamically sell through intermediaries, while importantly providing buyers the choice, transparency, speed, efficiency and seamless user experience across all channels that best meets their needs. On distribution expansion, as I mentioned earlier, we again realized solid share gains in air distribution in the Q1 as buyers with complex IT demands continue to select Sabre as their preferred technology partner. We believe our compelling distribution offering, especially our multi source platform, recent wins with global carriers such as Air India as well as signed but not yet announced or implemented business and a rich pipeline of new business position us well for continued distribution share expansion. Hotel distribution experienced strong growth in the Q1 with hotel bookings, the largest contributor to our lodging gravity business up 11% year over year and hotel attachment rate to air bookings up 2.5 points.

Speaker 2

We believe our content services lodging platform which integrates numerous disparate content sources provides intelligent and relevant shopping responses and is consumable through our APIs and across myriad channels will drive meaningful growth as it brings our customers a leading accommodation offering. In payments, we are excited about the growth opportunity of this business and believe our leading products position us well to unlock substantial returns over the long term. During the Q1, we signed more than 80 new customer agreements and our virtual card deployments jumped 31% year over year. Sabre made significant strides in delivering next generation Airline IT products and solutions in the Q1. In addition to dynamic availability and Air Price IQ commercial wins, we are excited about the progress on our offer order technology and expect to make significant product and commercial announcements on this suite of solutions in the coming months.

Speaker 2

Last, we continue to see strong momentum in Hospitality Solutions. As I mentioned previously, implementation work with Hyatt to provide our SynXis central reservation system technology is moving at pace with implementation expected to begin this quarter. We also announced an important multi year renewal with Wyndham yesterday that highlights the successful migration of more than 5,000 Wyndham Hotels to our SynXis Property Hub platform, nearly 1 year ahead of schedule. In addition, the number of properties to adopt our next generation SynXis retailing solution has expanded by 33% year to date. These achievements are just a few of the reasons why we continue to expect Hospitality Solutions to deliver double digit revenue growth and substantial margin improvement for 2024.

Speaker 2

In summary, we believe that our focus on these strategies will drive sustainable growth over the long term. I will now hand the call over to Mike to walk you through our financial performance and forward outlook.

Speaker 3

Thanks, Curt, and good morning, everyone. Please turn to Slide 13. The Q1 was a strong quarter for Sabre. We exceeded guidance in each of our key metrics as our continued focus on efficiency combined with solid revenue growth to drive significant margin expansion. Our technology transformation and commitment to containing expenses drove our cost structure meaningfully lower.

Speaker 3

Importantly, our improved cost base and greater efficiency enhances our ability to fund the research and product development initiatives that are critical to delivering on our long term strategic priorities. In addition to the strong operating performance outlined here on the slide, our team also delivered several significant debt refinancing transactions earlier this year that extended approximately $300,000,000 of debt maturities. These transactions provide additional balance sheet flexibility and better align projected future free cash flow generation with our upcoming maturity timeline. We expect to achieve positive quarterly free cash flow moving forward in 2024 and for the full year and plan to repay the remaining 2025 maturities with cash from our balance sheet. Please turn to Slide 14.

Speaker 3

As you can see from this table, we exceeded our guidance for revenue, adjusted EBITDA and free cash flow in the Q1. With regards to outperformance on revenue as compared to our prior Q1 guide, about 1 third is driven by a higher average booking fee than expected and about 2 thirds is driven by higher total distribution bookings. Revenue strength and continued cost efficiencies drove strong flow through to the bottom line enabling our $27,000,000 adjusted EBITDA beat. Turning to Slide 15. Total Q1 revenue was $783,000,000 an increase of $40,000,000 or 5% versus last year.

Speaker 3

Distribution revenue totaled $572,000,000 a $46,000,000 or 9% increase compared to $526,000,000 in Q1 2023. Our total distribution bookings were $98,000,000 in the quarter, a 2% increase compared to $97,000,000 dollars in Q1 2023. Our average booking fee was $5.81 in the first quarter, up 7% from Q1 2023 as we realized an increase in corporate travel volumes resulting in higher booking fees. IT Solutions revenue totaled $141,000,000 in the quarter. This was a $10,000,000 decline versus revenue of $152,000,000 in the prior year, driven by previously disclosed demigrations.

Speaker 3

Hospitality Solutions Q1 twenty twenty four revenue totaled $79,000,000 a $5,000,000 or 7 percent improvement versus revenue of $74,000,000 in Q1 2023. Adjusted EBITDA in the Q1 was $8,000,000 an improvement of $11,000,000 versus Q1 2023. This represents the strongest first quarter adjusted EBITDA in 6 years. With the strong pipeline of new property growth, including additions from our Hyatt implementation, we are on track for double digit revenue growth in 2024 with double digit margins. Sabre's adjusted EBITDA of $142,000,000 in Q1 2024 versus $58,000,000 in Q1, 2023 represented an $84,000,000 improvement year over year.

Speaker 3

As I mentioned earlier, the cost actions we implemented last year reduced our adjusted SG and A and technology expenses by 16% on a year over year basis in the Q1 and help drive our adjusted EBITDA margin from about 8% in Q1 2023 to over 18% in the Q1 of this year. Free cash flow was negative $96,000,000 driven primarily by typical seasonal working capital trends. We ended the Q1 with a cash balance of $650,000,000 Turning to Slide 16. We completed a number of refinancing transactions during the Q1 to strengthen our balance sheet as we continue to focus on our long term strategic and financial priorities. These refinancings reduced our 2025 debt maturities by over $300,000,000 increased our liquidity by over $70,000,000 and better aligned our maturities with projected free cash flow that we expect to generate in the coming years.

Speaker 3

As you can see in the slide, our next significant maturity will not come due until June 2027, providing a significant runway as we expect our business to continue to gain momentum and our financial performance to continue to improve. As a result of these recent transactions, we now plan to repay our remaining 2025 debt maturities with cash from our balance sheet. Turning to Slide 17. Regarding guidance for the Q2 of 2024, we expect revenue of approximately $750,000,000 adjusted EBITDA of approximately $115,000,000 and positive free cash flow. As a reminder, with regard to typical seasonal sequential trends, 2nd quarter air distribution bookings are typically lower by high single digits versus the Q1.

Speaker 3

For the full year 2024, we expect revenue of approximately $3,040,000,000 and adjusted EBITDA of approximately $520,000,000 As you can see in this updated outlook, we continue to expect strong operating leverage from our technology transformation and heightened focus on cost containment. In addition, in 2024, we expect to generate positive free cash flow in the second, 3rd and 4th quarters and for the full year. With respect to refinancings and changes in the forward interest rate curve, we now expect cash interest to be approximately $375,000,000 As we look at the pace of capital expenditures through April, we now expect to spend approximately $85,000,000 this year. Furthermore, we believe we are on track to achieve our 2025 targets of greater than $700,000,000 in adjusted EBITDA and greater than $200,000,000 in free cash flow that we outlined during our Q4 earnings call in February. In conclusion, our team members delivered strong first quarter financial results and achieved a number of important operational and commercial accomplishments to support our strategic priorities, which are to generate free cash flow and delever the balance sheet, deliver sustainable growth, drive innovation and to reduce our cost structure.

Speaker 3

We firmly believe that the outlook we have communicated today will enable us to accomplish those objectives. And with that, operator, please open the line for questions.

Operator

Thank you. At this time, we will now conduct a question and answer session. Our first question comes from the line of Jed Kelly from Oppenheimer. The floor is yours.

Speaker 4

Hey, great. Thanks for taking my questions. Just 2, if I may. 1, are you seeing sort of the GDS share stabilizing to a level where you kind of give a get a better sense on how to right size your cost structure? And then appreciate the commentary around some of the SabreSonic wins.

Speaker 4

Can you just talk about the outlook for the Airline Solutions business? Thank you.

Speaker 2

Jed, thank you. This is Kurt. Good morning. First of all, when you look at the GDS industry, what we saw in the Q1 was GDS market growth basically very strong with corporate, a bit offset by leisure as I talked about in the prior quarter. And more specifically what we saw is the TMC or corporate business was up 1.9% for the GDS sector on a volume basis.

Speaker 2

For Sabre that number was between 4.5% to 5%. So we're seeing sequential share gains specifically there. For the industry, the sector overall that is somewhat offset by the trends on the leisure side that I discussed last quarter. We do believe that with technology transformation taking hold to the full effect of those benefits coming next year and then the actions that we took last year on our cost structure generally and just the focus on cost that we have overall that our cost structure is the right cost structure for the business today with the right investment profile for what we need to do going forward. When you look at Airline Solutions specifically, a few points.

Speaker 2

One is that, that business has stabilized. The revenue you saw in the Q1 of this year is roughly the revenue that you should expect to see for future quarters through the balance of 2024. We're winning very well with our retail intelligence set of solutions. And as I mentioned in our prepared remarks, we will in the coming months discuss in robust fashion what we're doing from both a product and a customer standpoint on offer and order. And the market seems to be very encouraged by what we have built, which is a modular cloud based future solution.

Speaker 2

So we're actually very optimistic for the long term future of the Airline Solutions business.

Speaker 3

Thank you.

Operator

Thank you for that question. One moment please to prepare the queue. Our next question comes from James Lee of Mizuho. The floor is yours.

Speaker 5

Great. Thanks for taking my questions and congrats on the good quarter here. My question is on average booking fee growth for your Travel Solutions business. That metric has been doing pretty well over the last few quarters. Maybe can you talk about the puts and takes of that metric?

Speaker 5

Which region are you seeing strength? And can you talk about maybe the durability of that growth rate going forward? And second question is more about AI investment. Obviously, you guys touched upon a little bit on the main on the prior commentary. Can you talk about some of the new use cases that enhancing your product?

Speaker 5

Maybe help us understand like which frontier models you're building your applications on? And help us also understand how you're managing inferencing costs, which often headwinds a lot of enterprises out there? Thank you.

Speaker 3

Yes. I'll start off and I'll take the average booking fee question. As you look at the average booking fee, we've seen over the last several quarters a favorable mix in terms of types of travel and the mix of airlines that have just been very favorable to us. And that continued in the Q1 of this year. And specifically what we saw, where we saw strength is, we saw a significant strength out of the Asia Pacific region.

Speaker 3

And unlike the Q4, which is primarily group bookings, it was strength, but it wasn't necessarily in the form of group bookings. It was actually higher average booking fee strength out of the Asia Pacific region. Secondly, what also goes into our average booking fee is the benefit of the lodging ground and sea. And as you see, we've had significant strength there. And the average booking fee there is slightly above average.

Speaker 3

So that was also accretive to our average booking fee. As we look forward, and we look at the average booking fee that we produced in the Q1. I would say we would expect to generally be in a similar range, as we move through this year. Thanks.

Speaker 2

And on the AI front, so for the last several years we've been partnered with Google. We have embedded Google's AI and ML capabilities into a host of our supplier facing, meaning airline and hotelier solutions, such as retail intelligence. And those have resonated very well. When you think about the horizon of sort of next gen AI, we're looking at 3 primary applications. 1 is with respect to our product development throughput.

Speaker 2

Our engineers now are using both a Google and a Microsoft solution that effectively enables them to produce new code a much better rate or much faster rate than they did historically. So we look at this as faster innovation in terms of the opportunity. Number 2 is in terms of how we service our clients. We have a very large infrastructure to do that. There is the opportunity to automate a lot of which was manual traditionally to improve both user experience and productivity.

Speaker 2

And then last and probably most importantly, as we look at generative AI, embedding generative AI, we have one of the leading and largest data sets in the world and AI is only as good as the quantum of data that informs the AI and the learning. So as we embed that in our agency facing tools, airline facing, hotel facing, we think there is an opportunity to differentiate from the pack.

Speaker 6

Thanks so much.

Operator

Thank you for your question. One moment as I prepare the queue. Our next question comes from the line of Brett Knoblauch from Cantor Fitzgerald. The floor is yours.

Speaker 6

Thank you. Thank you guys for taking my question. Maybe just on how you see industry growth playing out for rest of the year. I guess what's implied in your guidance in terms of the billable bookings and the price, I guess, or on the average booking fee? I guess you just said you expect average bookings to be steady throughout the year.

Speaker 6

But if you look at the Q4, that would imply a decline of 4% or 5% year over year. I know it's a bit far away, but just any color on the mix between bookings and booking fee?

Speaker 3

Sure. I'll start. This is Mike and thanks for the question, Brett. As we think about air distribution bookings or bookings just in general, our baseline assumption is flat to nominal growth in terms of the guidance we gave with the $520,000,000 of EBITDA. Now what I would say is we continue to be optimistic.

Speaker 3

There's a lot of dynamics that are supportive of distribution bookings coming in higher than that. We've seen IATA projections that indicate that basically passenger traffic and volumes will be up the mid to high single digits and international travel would be better than that. Similarly from airlines, even though they've tempered back capacity, most of that tempering capacity is still positive and that's in North America. But internationally, they're adding a lot of capacity. And then we've seen favorable corporate booking trends.

Speaker 3

So our baseline assumption is flat to nominal growth on air distribution bookings, but that's a baseline assumption. We think there's really good reason to be positive there. On the booking fee, as we articulated, we expect that to be roughly in the range we've been in, call it, $5.80 as we

Speaker 2

move to the subsequent quarters. Yes. Let me just add very quickly on when you look at distribution bookings, the corporate piece, we do believe that a lot of the airlines are reporting very strong year on year growth in corporate derived revenue. We have not seen airlines break that out on a volume versus rate basis, but we believe that is largely yield driven from an airline perspective as the traditional differential in corporate versus leisure yields is returning to the marketplace. We see a very strong trends as I indicated with corporate travel and that accruing to the GDS sector and Sabre specifically.

Speaker 2

And some of the dynamics we spoke about last quarter with OTA specifically, from a lapping perspective are the most challenging in the 1st and second quarter of this year. The year on year compare should be a little bit easier for us in the second half of twenty twenty four.

Speaker 6

Got it. No, that's very helpful. And then just on corporate, I know you guys got a little scared at the end of the year and then it bounced back in the beginning of the year and was very strong in January. Just curious as we're now a month into the Q2, how are you thinking about corporate? Is it still back with the vengeance?

Speaker 2

Yes, we're seeing in the second quarter, we're seeing the trends that we saw in the Q1 continue at relatively the same pace.

Speaker 6

Perfect. Thank you guys. Really appreciate it.

Operator

Thank you for the question. One moment please. Our next question comes from the line of Dan Wieczolk from Morningstar. The floor is yours.

Speaker 7

Good morning, guys. Thanks for taking my questions and congrats on a nice quarter here. Just the commentary on your technology revitalization and transformation and what you've been seeing with that very helpful. Just kind of wondering, with your offering currently, how would you say versus before going on this transformation, how is the win rate and renewal levels kind of progressed relative to where they were maybe before you started the transformation? How you kind of see your product offering versus the competition?

Speaker 7

And then the second question would just be on the technology expense. How should we think about that for 2024 and 2025? Is it fair to use the Q1 run rate for that? Thank you.

Speaker 3

Yes. I'll start out on the expense side and then Kurt will take it from there. This is Mike. So a couple of things. If you go back on technology expense, you go back to what we had articulated in February, we had highlighted that in our build from 2023 to 2025, we would have about $250,000,000 of cost efficiency benefit.

Speaker 3

Of that cost efficiency benefit, about $90,000,000 of that was attributable to actions we took in 2023 and about $160,000,000 of that was attributable to our tech transformation. Of the $160,000,000 of tech transformation benefit, about $45,000,000 of that we would expect to be in this year, and then a little bit over $100,000,000 incrementally between 2024 2025. As you think of the cadence of expenses and how it flows through our P and L, there's some benefit you're seeing in the Q1. But what I would say is of the $45,000,000 benefit that we expect to see in the P and L this year, it is definitely backward loaded because we're slowly working down the bubble costs. We're continuing to optimize the cloud environment.

Speaker 3

And then we continue to have more and more compute capacity in the cloud environment as the year progresses. So way to think about it is that we expect $45,000,000 this year. That's somewhat backward loaded, not entirely. And then we'll have at least another $100,000,000 incrementally over that between 2024 2025. Yes.

Speaker 2

Thanks. Let me take the first question. And neither Mike nor I were here before 2022. So I don't have great benefit of hindsight. But if you look at what we have today and what we're going to have going forward, we have a cloud built modularized set of technology, which is fundamentally different than the monolithic mainframe of the past.

Speaker 2

So any thoughts that this is a Dynastore Technology business are, historical artifacts. This is a modern platform business. If you look across the different businesses in distribution first of all, some of the things that we've been able to build that we believe are best in class are the multi source air content platform, our hotel content services lodging platform, our booking solutions such as Sabre Red. In Airline IT, when you look at everything we've built that's really gaining traction in the marketplace That is our offer order modularized cloud based platform, our retail intelligence tools, those are fully cloud based. And in our Hospitality Solutions business, our CRS, our PMS and our Synixis retailing capabilities are fully cloud based.

Speaker 2

So what I can say today is when you look across the businesses we have, we've been able to move at a very different pace in terms of innovation, in terms of the implementation of new solutions with clients. And we believe we're being chosen as a best in breed technology partner by agencies and corporations, by airlines, by hoteliers. And so the moves that Sabre has made that we're continuing to complete are very important in terms of our competitive position.

Speaker 7

Okay, great. Very helpful. Thank you.

Operator

Thank you for that question. One moment please as I prepare the queue. Our next question comes from Alex Irvin of Bernstein. The floor is yours.

Speaker 8

Hi, good morning gentlemen. Hope all is well with you. 2 for me please. First, is it going around bookings and corporate travel? So you've seen a couple of the U.

Speaker 8

S. Network airlines discussing about a 14% increase in managed corporate travel year on year. It is your corporate bookings were up 4% to 5%, if I have that right. You mentioned the yield differential, but I'd expect that as we can explain the whole gap. Would I be right to conclude the rest would be channel shift to MDC aggregators and airline agent direct connections?

Speaker 8

And if not, we would explain that gap, please? And then second, just to think about the cadence of booking fees going forward, could you please tell me what share of your air bookings comes from airlines with which you currently have full content agreements? Thank you.

Speaker 2

Yes. Thank you. On corporate travel, first of all, we don't know what when the airlines are citing 14%, for example, year on year improvement in corporate, I think that was cited by Delta and United for example. We don't believe that they broke that out in terms of volume versus rate. We believe a very significant perhaps majority portion of that is rate.

Speaker 2

With managed corporate travel as I indicated, the GDS sector is up 1.9%. We were up 4.8% in the quarter on a unit basis. We believe substantially all of the growth in corporate travels are growing to the GDS sector and a very significant portion to Sabre. We do not believe there's any evidence of disintermediation or channel shift occurring with managed corporate travel. The second question in terms of full content agreements, we have full content agreements with well over 100 carriers in the world and that would account for call it 90 plus percent of our air distribution bookings.

Speaker 2

Thank you. Very clear.

Operator

Thank you for that question. One moment please. Our next question comes from the line of Victor Cheng of Bank of America. The floor is yours.

Speaker 9

Good morning. Thanks for taking my question. 2 if I may. Guess first on tech transformation, obviously, you've talked a bit about it just now. But if I look at the slides a couple of quarters ago, the tech transformation of 150,000,000 is based on 80% recovery.

Speaker 9

And I believe at that point in time, it was said that every 20% recovery equates to maybe $40,000,000 or $50,000,000 of additional savings. And so assuming we're kept roughly at 60%, that would expect closer to $200,000,000 savings. Is that the right way to think about it? And then on this tech transformation as well, are there any assumptions on inflation both on salaries and Google Cloud cost inflation baked in as well? And then I have a follow-up.

Speaker 3

Yes. So on tax transformation, as you indicated, we originally expected about 100 and $50,000,000 We do expect it to be a little more than that, and that's partly because lower recovery levels. So we do think it's, call it, $160,000,000 plus $1,000,000 of benefit that hits our P and L. That's what we articulated in our most recent guide. And with regard to what it assumes in terms of salaries and inflation, obviously today, wage rates, particularly in technology, are substantially higher than what they were pre pandemic.

Speaker 3

And that's reflected in the $160,000,000 benefit that we called out in February. That's a component of the $250,000,000 of our cost efficiency.

Speaker 2

I would also note that our relationship with Google is a long term contract with the commercials fixed for a long period of time.

Speaker 9

Understood. And maybe just one follow-up is how do we think about the minimum liquidity for the company? I know obviously you are paying down $25,000,000 debt in cash. But generally speaking, for Sabre, what's the minimum liquidity required?

Speaker 3

Yes. So if you look at pre pandemic, we had operated Sabre with in terms of actual cash $300,000,000 to $400,000,000 Now we had more liquidity than that because we had a revolver at the time. So for the most part, at this stage, our desire is to maintain a higher liquidity balance out of prudence. As we the things to think about is we ended this quarter with $650,000,000 of cash. We expect to be free cash flow positive in Q2, Q3, Q4 for the full year combined.

Speaker 3

So if you simply do the math with what we consumed in cash in Q1, we're going to add at least $100,000,000 of cash in the remaining three quarters. So we'll end the year with a cash balance, call it, of approximately $750,000,000 And we think that well positions us to cover maturities off our balance sheet in 2025, especially taking into account that we expect to generate greater than $200,000,000 of free cash flow in 2025.

Speaker 9

Very clear. Thank you.

Operator

Thank you for that question. One moment please. Our next question comes from the line of Josh Bair of Morgan Stanley. The floor is yours.

Speaker 10

Hi. I have Ryan Bressler on for Josh. Thanks for taking my questions. So if you could dig a little more into the hospitality business with respect to your traction with enterprise and PMS. What is the progress and update on this front?

Speaker 10

And can you give any comments on the recent announcement around Wyndham and Hyatt?

Speaker 2

Yes, we actually have Scott Wilson on line and Scott, I'll ask you to answer that.

Speaker 11

Great, thanks. And great to hear from you, Josh. Yes, a couple of things that we're pretty excited about. This reflect we actually have closed 2 enterprise deals in the last 3 years in Louvre and Hyatt. And as we mentioned in the prepared remarks, we've actually started the implementation and migration of their properties onto the SynXis CR platform in 12 months and our expectation is that we will continue to execute in the timeline we've set with them over the course of this year and into next.

Speaker 11

So a lot of really positive momentum on that front and we believe that Hyatt is going to be an excellent partner with us for quite some time. On the Wyndham renewal front, keep in mind, we have a 2 part deal with them. We actually have a CR deal and a PMS deal. Yesterday's announcement was about the renewal of our PMS product. This is a product that was really built with Wyndham and their hotel type in mind.

Speaker 11

It's an incredibly strong cloud native product that supports select service and limited service properties. And we believe that this is just one of a number of successes we continue to have in the PMS space. We do actually have a very robust pipeline on the PMS side and we look forward to announcing additional deals this year with SynX's property management hub. So a lot of good news on that front. We think the enterprise is a place that we can continue to show well and win.

Speaker 11

These are not frequent occurrences, but as hoteliers go through strategic enterprise opportunities going forward.

Speaker 9

Yes. And let me chime

Speaker 3

in there. I would just say the team is knocking it out of the park here. If you think about the Q1 last year, this was a business that burned 2 $800,000 EBITDA. We had an $11,000,000 year over year improvement and generated $8,000,000 of EBITDA this year. If you look at our forward looking commentary and what we articulated about the proportion of our growth strategies attributable to Hospitality Solutions, we expect year on year in 2024 to generate approximately $30,000,000 more in EBITDA this year than last year, which would put us at approximately $40,000,000 EBITDA.

Speaker 3

Also, if you look at the forward looking guidance and commentary we provided in February, about half of our strategic growth initiatives between 2023 2025 are attributable to Hospitality Solutions. That would bring our expected EBITDA to about $70,000,000 in 2025. We think we're firmly on the path to double digit revenue growth with double digit margins in that business, and the team is just doing an awesome job.

Speaker 7

Very helpful color. Thank you very much.

Operator

Thank you for that question. One moment please. Our next question comes from the line of Victor Cheng of Bank of America. The floor is yours.

Speaker 9

Thank you. And just one quick follow-up question on any updates on NDC volumes. I know last time we talked about it, it's still minimal for Sabre. But as Delta start moving to NDC and American and United both ramping up their NDC assets, Where are we in terms of NDC volumes and kind of the expectation on NDC volumes for the full year, please?

Speaker 2

Yes. For the GDS sector and this includes Sabre, we still see NDC volumes at only about 1% of total air distribution volumes. We do believe that number will grow substantially through 2024 and in the future. Victor, based on the dynamics that you talked about, we think we're very well positioned in terms of both content connectivity, all the business logic and functionality we've built for buyers. There is work that buyers such as TMCs need to do from a downstream perspective on their end beyond what we or any other intermediary technology provider do.

Speaker 2

But there is a certainly a big focus on that from all of those buyers. So we think that number will grow substantially albeit off a low base.

Speaker 3

Yes. And the one thing I would add on there, Victor, is as we're talking about our 2024 forward looking commentary and our 25 forward looking commentary, it does assume a significant uptake in NDC, and that's incorporated in any of the commentary that we're providing.

Speaker 9

Got it. Thank you.

Operator

Thank you for your question. I'm showing no further questions at this time. I would now like to turn it back to Mr. Eckert for closing remarks. The floor is

Speaker 2

yours. Thank you again for joining us today. We deeply appreciate your interest in Sabre and look forward to speaking with all of you again very soon. That concludes today's call.

Operator

Thank you for participation in today's conference. This does conclude the program. You may now disconnect.

Earnings Conference Call
Sabre Q1 2024
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