Burlington Stores Q4 2024 Earnings Call Transcript

There are 12 speakers on the call.

Operator

Good day, and welcome to the FedEx Fiscal Year 20 24 Fourth Quarter Earnings Call. All participants are in a listen only mode. After today's presentation, there will be an opportunity to ask questions. Please note that this event is being recorded. I would now like to turn the conference over to Jenny Hollander, Vice President of Investor Relations.

Operator

Please go ahead.

Speaker 1

Good afternoon, and welcome to FedEx Corporation's 4th quarter earnings conference call. The 4th quarter earnings release and stock book are on our website at investors. Fedex.com. This call and the accompanying slides are being streamed from our website, where the replay and slides will be available for about 1 year. During our Q and A session, callers will be limited to one question to allow us to accommodate all those who would like to participate.

Speaker 1

Certain statements in this conference call may be considered forward looking statements as defined in the Private Securities Litigation Reform Act of 1995. Such forward looking statements are subject to risks, uncertainties and other factors that could cause actual results to differ materially from those expressed or implied by such forward looking statements. For additional information on these factors, please refer to our press release and filings with the SEC. Today's presentation also includes certain non GAAP financial measures. Please refer to the Investor Relations portion of our website at fedex.com for a reconciliation of the non GAAP financial measures discussed on this call to the most directly comparable GAAP measures.

Speaker 1

Joining us on the call today are Raj Subramaniam, President and CEO Brie Carreri, Executive Vice President and Chief Customer Officer and John Dietrich, Executive Vice President and CFO. Now I will turn the call over to Raj.

Speaker 2

Thank you, Jenny. Our 4th quarter performance marks strong end to a year of successful execution. We delivered year over year operating profit growth and margin expansion in every quarter of FY 2024. We lowered our capital intensity, reaching our FY 2025 target of less than 6.5 percent a year early. With lower CapEx and higher free cash flow, we returned nearly $4,000,000,000 to stockholders.

Speaker 2

And we meaningfully improved our return on invested capital. The entire industry faced a challenging demand environment in FY 2024. Our team focused on what we could control and as a result, we delivered full year earnings towards the higher end of our original guidance range, up 19% year over year on an adjusted basis. We did this despite a decline in revenue compared to our initial growth expectations. We also advanced our network transformation continuing to rollout Network 2.0 and finalizing the transition to 1 FedEx, which went into effect June 1.

Speaker 2

We did all of this while maintaining an intense dedication to serving our customers a relentless pursuit of innovation and an unwavering commitment to our people service profit culture. Our transformation journey will continue in FY 2025 as we build on the team's outstanding progress. Now turning to the quarter in more detail. At the enterprise level, revenue growth inflected positive this quarter as expected. While we saw modest yield improvement and signs of volume stabilization across segments, we have not yet seen a notable increase in demand.

Speaker 2

Continued execution of DRiV alongside effective expense management enabled year over year improvements adjusted operating income, margins and earnings per share. Let me pause here to acknowledge and provide context around the team's tremendous Q4 and full year results. Round delivered its highest adjusted operating income in company history for both the Q4 and the full year. At freight, 4th quarter operating income increased despite significant demand weakness. In fact, because of our strong 4th quarter performance, freight ended fiscal year 2024 with full year operating margin equal to last year's all time high.

Speaker 2

Adjusted Express operating margin increased sequentially in the quarter, but declined year over year as expected. We continue to take action to unlock the full profit opportunity that exists in this business. DRiV continues to change the way we work at FedEx. We've achieved our target of $1,800,000,000 in structural costs out in FY 2024 with approximately $500,000,000 from Air Network and International, $550,000,000 from G and A and $750,000,000 from surface network. In our air network, structural network transformation and reduced flight hours drove the Q4 savings.

Speaker 2

Within G and A, we realized procurement savings by centralizing third party transportation, short equipment and outside service contracts. Our surface network continued to maximize the use of rail. As part of that effort, Brake now handles nearly 90% of the dredge volume, up from about 25% just 1 year ago. Looking ahead, we are firmly on track to achieve our target of $4,000,000,000 of savings in FY 2025 compared to the FY2023 baseline. Let me spend a moment on Europe, where we are executing on the $600,000,000 FY2025 drive savings target we have shared previously.

Speaker 2

I would like to thank Karen Redington for her more than 27 years of service at FedEx, most recently as our Europe Regional President. Couple of weeks ago, Karen announced her impending retirement. We wish her all the very best. Walter Rolls, who is an exceptionally seasoned and experienced executive, will become our Europe Regional President on July 1. Wouter has been leading our Europe Drive domain since its 2022 inception.

Speaker 2

I'm confident that under Walter's leadership, the team will continue to advance DRiV initiatives to support improved performance. John, Brie, other FedEx executives and I were in Europe visiting the team just last week. Our team members there are working with rigor to execute on our efficiency plans and our performance improved on a year over year basis. In the 4th quarter, route optimization, improved thought processes and productivity gains led our Europe drive domain savings. Key actions are already underway for FY 2025.

Speaker 2

I left the continent encouraged by our progress and with even more conviction in the opportunity ahead. On June 1, we reached an important milestone in our transformation, what we call 1 FedEx. This is the consolidation of FedEx Express, FedEx Ground and FedEx Services into Federal Express Corporation. There are many benefits. This foundational step improves efficiency and reduces cost, allows our teams to move with speed and makes it easier for our team members to manage their FedEx couriers.

Speaker 2

In Q4, we also continued to rollout Network 2.0 including the launch in Canada, our largest market yet. In the first half of FY twenty twenty five, we will complete the Canada transition and optimize dozens of additional locations in the U. S, we expect to significantly pick up the pace into FY 2020. Importantly, even as we streamline our structure, we are maintaining our strong service levels and we continue to offer the widest portfolio of services with the most compelling value proposition for our customer. Our integrated portfolio offering is a long term driver of sustained profit improvement and a key enabler of our tricolor network design.

Speaker 2

We also continue to leverage data to create a more flexible, efficient and intelligent network. In November of 2023, we began introducing a new tool to our contracted service providers in the U. S. To track and drive improvement across key operating metrics tied to demand, safety, service and productivity. This tool is a common platform that we plan to scale globally, providing insights and enabling outcomes that are beneficial to FedEx, our contracted service providers and our customers.

Speaker 2

Across the 65% of service providers currently using the platform, it's already driving service and safety improvements, which are translating into cost savings. Real time visibility tools like this are critically important as we start to pull packages across our network irrespective of service offerings. Our FY 'twenty four results create a strong foundation as we kick off the new fiscal year. In fiscal 2025, we will continue to execute on our transformation strategy and expect to deliver adjusted EPS growth of 12% to 24%. John will provide more detail on our outlook and the underlying assumptions shortly.

Speaker 2

With the recent completion of the FY 'twenty five planning process, we have turned our focus to the next phase of our long term stockholder value creation plans. As a part of this work, our management team and the Board of Directors along with outside advisors are conducting an assessment of the role of FedEx Freight in our portfolio structure and potential steps to further unlock sustainable shareholder value. We're committed to completing this review thoroughly and deliberately by the end of the calendar year. We'll conduct this assessment while continuing to focus on customers, team members and the safety of our operations. Before I close, I want to thank our FedEx team members for their continued commitment to our customers and their focused execution in FY 2024.

Speaker 2

I'm truly excited about the value creation opportunities in front of us as we continue to win profitable share, execute on our structural cost initiatives and leverage the insights on the vast amount of data we compile from moving more than $2,000,000,000,000 worth of goods every single year. We are firmly on track to achieve our $4,000,000,000 FY 2025 DRIVE cost savings target compared to the FY2023 baseline. We expect another $2,000,000,000 to follow from Network 2.0. Our tricolor strategy will improve the efficiency and asset utilization of the entire FedEx system. We expect to continue lowering our capital intensity, improving our OIC, growing free cash flow and delivering significant returns to stockholders.

Speaker 2

We have a clear line of sight for achieving 10% adjusted operating margin on $100,000,000,000 revenue. I have never been more confident in our future as we create the world's most flexible, efficient and intelligent network. With that, let me turn the call over to Brie.

Speaker 3

Thank you, Raj, and good afternoon, everyone. I want to congratulate our team on their outstanding Q4 and full year performance. Our service and speed advantages continue to attract customers in high value industries and segments. With this focus on profitable growth, we have continued to gain market share both in the United States and around the world. We are very pleased to see revenue growth turn positive in the Q4 with volume stabilization and modest yield improvement.

Speaker 3

Let's review 4th quarter top line performance by segment on a year over year basis. At FedEx Ground, revenue increased 2% on a 1% increase in yield and a 1% increase in volume, driven by Ground Commercial. At FedEx Freight, revenue increased 2%, driven by higher yields. Average daily shipments increased slightly. At FedEx Express, revenue in the 4th quarter was flat with package yield up 2%.

Speaker 3

While positive, yield growth was pressured by a tapering of international export demand surcharges and an increasing mix of deferred services. International yields were also pressured by an increased capacity in the global air cargo market. Turning now to monthly volume trends during the quarter. Volumes continue to stabilize. In U.

Speaker 3

S. Domestic package, year over year volume declines continued to moderate. International export package volume increased 8% in the quarter, driven by international economy, largely consistent with the monthly trends we saw last quarter. Our continued focus on reliable service at ground drove volume improvement in ground commercial. FedEx freight shipments inflected positive as the quarter progressed as we lapsed last year's demand softness.

Speaker 3

As we previously announced, our contract with the United States Postal Service will expire on September 29. Until then, we will continue to meet our service commitments. We expect volumes to be near contract minimums, consistent with what we saw in the Q4. After the expiration of the contract, we will implement adjustments to our operations and network that will drive efficiencies and create more flexibility. Similar to last quarter, the pricing environment remains competitive, but rational.

Speaker 3

During the Q4, we continued to grow yield as we focused on profitable growth and revenue quality. At Express, package yields increased 2%, driven by higher U. S. Domestic package yields, partially offset by international export yield pressure. At FedEx Ground, yield increased 1%, driven by home delivery and ground commercial.

Speaker 3

Our value proposition is translating to increased ground commercial market share gains, which positively contributed to our yield. And at FedEx Freight, revenue per shipment was up 1%, driven by a continued focus on revenue quality as we grew share in the most attractive parts of the market. This was freight's strongest yield performance since the Q3 of fiscal year 2023. In light of the overall pricing environment, I am very pleased to report that we had a very strong We've recently announced fuel surcharge table increases across our services, which should also benefit yields in fiscal year 2025. We continue to enhance our portfolio and value proposition to drive profitable growth.

Speaker 3

Our world renowned brand, the breadth of our network and our strong reliability, along with our digital portfolio are winning the hearts and the minds of customers around the world. A few commercial highlights I would like to share. We are very proud of our healthcare portfolio. Last year, as part of our commercial drive focus, we increased focus on this attractive segment and experienced great results. We have over $1,000,000,000 of healthcare related revenue that comes from customers who utilize FedEx Surround.

Speaker 3

The FedEx Surround platform provides insights to help our customers monitor and solve their supply chain challenges. Surround gives customers real time visibility into their shipments by combining information about the package with external data such as weather to predict delivery timeliness and mitigate the risk of disruption. Another critical element of our healthcare strategy is our ability to demonstrate our high reliability and our ability to meet customer quality agreements. The quality agreement is essentially a customized standard operating procedure for critical healthcare shipments. In fiscal 2024, we signed new quality agreements for customers tied to over $500,000,000 in revenue.

Speaker 3

As we expand our healthcare portfolio, we'll continue to focus on high value areas like clinical trials. Earlier this month in the Netherlands, we opened our 1st European Life Sciences Center. This state of the art cooling facility is the 6th of its kind in our global network, offering an end to end supply chain solution for temperature sensitive medical storage and transport. In addition to the tremendous work with our healthcare customers, our e commerce portfolio is the most robust in the market. We have the best speed, coverage and capabilities.

Speaker 3

Pitcher Proof of Delivery was a great new feature to improve customer confidence. We recently launched our pitcher proof of delivery API. These APIs enable our customers to expose pitcher proof of delivery within their own branded notifications and websites. This quarter, we signed several new pricing agreements with large retailers for our new picture proof of delivery API. This is a great differentiator and represents what will be the first of many wins for our new FDX platform.

Speaker 3

Looking ahead, in fiscal year 2025, we expect the demand environment to moderately improve as we move through the year. Currently, we expect U. S. Domestic parcel and LTL volumes to continue to improve with the year over year increase growing as the year progresses. International air cargo demand from Asia accelerated in early May and is stronger versus previous expectations.

Speaker 3

We expect year over year growth to be driven by e commerce and low inventory levels. Shippers are facing tightened capacity both in air and sea freight services. Red Sea disruptions have further exacerbated shipper challenges from Asia to Europe. These conditions should bring strength to the overall airfreight yields from Asia. In closing, I am very confident in our outstanding team, our strong value proposition and our new digital solutions.

Speaker 3

These will continue to power our success as we build on our momentum in fiscal year 2025. And with that, I'll turn it over to John to discuss the financials in more detail.

Speaker 4

Thanks, Brie. For fiscal year 'twenty four, we delivered $6,200,000,000 of adjusted operating profit, which is nearly a $900,000,000 or 16 percent year over year improvement, adjusted operating margin expansion of 110 basis points and adjusted EPS up 19%. This is a very strong result in a year where revenue was down 3% or nearly $2,500,000,000 We also reduced our capital intensity and achieved our CapEx to revenue target of 6.5% or less, a year ahead of schedule. And with the continued strong cash flow and lower capital intensity, we returned nearly $4,000,000,000 to stockholders. These results reinforce that our transformation efforts are taking hold and demonstrate our commitment to creating value for our shareholders.

Speaker 4

Taking a closer look at our Q4 consolidated performance on a year over year basis, adjusted operating income increased by over $100,000,000 and adjusted operating margin expanded by 40 basis points. At Ground, the team delivered another strong quarter. Adjusted operating income increased by $133,000,000 and adjusted operating margin expanded by 130 basis points. This was driven by continued progress on DRiV, increased yield, lower self insurance costs and commercial volume growth. At Freight, operating income increased by $58,000,000 and operating margin improved by 2 20 basis points, driven by higher yield.

Speaker 4

Freight's continued focus on revenue quality and cost management has enabled improved profitability despite the soft demand environment. As directionally expected, adjusted operating income at Express fell by $92,000,000 in the quarter and adjusted operating margin was down 90 basis points. Express results were pressured by lower international yield, higher purchased transportation costs due to the launch of our tricolor initiative and a headwind from annual incentive compensation. Drive cost reductions and higher U. S.

Speaker 4

Domestic package yield partially offset these pressures. With respect to Europe, earlier this month, we announced a planned reduction in the size of our European non operational staffing to further support Express profit improvement. We expect $125,000,000 to $175,000,000 in annualized benefit beginning in FY27 with tailwinds starting later in FY26. Decisions like these are never easy, but are a necessary step to improve profitability in the region. In addition to our segment results, our 4th quarter results include a non impairment charge of $157,000,000 relating to our decision to permanently retire 22 Boeing 757 aircraft from our U.

Speaker 4

S. Domestic network, along with 7 related engines. These actions, coupled with the previously announced retirement of 9 MD-11s in the quarter resulted in the permanent removal of 31 jet aircraft from our fleet in FY 'twenty four. This reflects our strategy to continue to right size our air network capacity with demand and unlock additional operating efficiencies. Now turning to our outlook for fiscal year 'twenty five.

Speaker 4

Our adjusted earnings outlook range for the year is $20 to $22 per share. Let me talk through our key assumptions and variables. Starting with revenue, we expect low to mid single digit growth, driven by improving trends in U. S. Domestic parcel and international export demand.

Speaker 4

The primary factors that will ultimately determine our revenue growth are the rate of yield expansion, the pace of global industrial production and growth of domestic e commerce. We expect FY 'twenty five yields to benefit from both improved base rates and increased fuel surcharges. And consistent with what we have seen over the past year, we are anticipating a pricing environment that is competitive, but rational. On the expense side, we remain committed to aggressively managing our cost structure, including the incremental $2,200,000,000 benefit tied to DRiV. I'll walk you through the puts and takes in our FY 'twenty five operating profit bridge in a moment.

Speaker 4

But at the business level, in fiscal year 'twenty five, we expect the newly combined Express, Ground and Services segment, now called Federal Express, to be the larger driver of FY 2025 adjusted income and margin improvement. And we expect FedEx Freight margins to be up modestly year over year due to both yield and volume growth. I'd also like to provide some color on our quarterly cadence in light of the U. S. Postal Service contract expiration at the end of September.

Speaker 4

We anticipate headwinds from the expiration of that contract to begin in the Q2 starting in October. With this headwind lessening in the second half as we aggressively reduced our postal service related costs, including our U. S. Domestic air network costs. Turning to other aspects of our outlook, our estimated effective tax rate for the full year is approximately 24.5 percent prior to mark to market retirement plan adjustments.

Speaker 4

We are also forecasting $560,000,000 of business optimization costs in FY 2025 associated with our transformation. Our operating income bridge shows the operating profit elements embedded in our full year outlook. By way of illustration, we are using adjusted operating profit of $7,200,000,000 equivalent to $21 of adjusted EPS, the midpoint of our outlook range. To get to $7,200,000,000 of adjusted operating profit, we are now assuming revenue net of variable costs and continued inflationary pressures is up $100,000,000 U. S.

Speaker 4

Postal Service contract termination results in a $500,000,000 headwind, international export yield pressure of $400,000,000 as demand surcharges diminish and mix continues shifting toward our deferred services. And 2 fewer operating days in the year decreases profitability by $300,000,000 And as a side note, we have not experienced this adverse calendar dynamic since fiscal year 2,001. And lastly, performance based variable compensation increases by $100,000,000 Drive, however, will more than offset these pressures, delivering an incremental $2,200,000,000 in structural cost savings. As a result of all of these factors and at the midpoint, we would expect fiscal year 2025 adjusted operating income to increase by approximately 15% year over year. In FY 'twenty four, we remained focused on reducing our capital intensity, increasing ROIC and continuing to provide increased stockholder returns, all while maintaining a strong balance sheet.

Speaker 4

Capital expenditures for the quarter were $1,200,000,000 bringing year to date CapEx to $5,200,000,000 which is a decline of nearly $1,000,000,000 compared to last year. We delivered ROIC of 9.9 percent, which is an increase of 120 basis points from last year's 8.7 percent, and we will continue to focus on improving ROIC and it is now a significant element of our long term incentive program. Consistent with our goal of increasing stockholder returns, we completed $500,000,000 of accelerated share repurchases in the 4th quarter, bringing our total share repurchases for the fiscal year to $2,500,000 This is $500,000,000 above our plan that we came into the year with. For the full year, we also generated $4,100,000,000 in adjusted free cash flow, which is up about $500,000,000 year over year. Looking ahead to FY 'twenty five, we anticipate capital spend of 5 point $2,000,000,000 which will again be down year over year as a percentage of revenue.

Speaker 4

And we'll work by prioritizing our capital toward optimizing our network as part of Network 2.0 and further enhancing our fleet and automation to improve operating efficiency. And we remain committed to decreasing aircraft CapEx to approximately $1,000,000,000 in FY 'twenty six. Due to improved earnings and CapEx discipline, we expect to further grow adjusted free cash flow. This will enable us to deploy $2,500,000,000 in stock repurchases in FY 2025, including planned $1,000,000,000 of repurchases in Q1. As previously announced, we are also enhancing our stockholder returns by increasing our dividend by 10%, and this is on top of the 10% increase we implemented in FY24.

Speaker 4

Lastly, we are planning for $800,000,000 of voluntary pension contributions to our U. S. Qualified plans and these plans continue to be well funded and we are at the 98.6% funding level Now that we have successfully completed the consolidation of Express, Ground and Services into Federal Express Corporation, I'm pleased to announce that our reportable segments in FY 2025 will be Federal Express and FedEx Freight with no changes to corporate and other. FedEx Freight will include FedEx Custom Critical, which was previously included in FedEx Express. We are making this change to freight due to the business synergies between custom critical and freight.

Speaker 4

Our new segment structure reflects our commitment to operating a fully integrated air and ground express network. And let me be clear, notwithstanding the consolidation of Express and Ground, optimizing our Express services and associated costs, including the cost of our global air network remains critical to our profit and return objectives. This consolidated structure will support 1 FedEx and Network 2.0 objectives and will provide a more flexible, efficient and intelligent network as 1 FedEx. We will continue to provide service level volume and yield detail and we plan to share a revised statistical book in late August, which will include our recast results for FY2023 and FY2024. Overall, I want to acknowledge and thank the entire team for their efforts in delivering the strong FY 'twenty four results and improving profitability despite a very challenging demand environment.

Speaker 4

I'm also really inspired by their commitment to achieving even stronger results in FY 'twenty five and beyond as we continue to deliver on the Purple promise. With that, let's open it up for questions.

Operator

And we will now begin the question and answer session. And our first question today will come from Daniel Imbro with Stephens Inc. Please go ahead.

Speaker 5

Hey, good afternoon everybody. Thanks for taking the question. Maybe I want to ask on the Express side. So margins obviously came in at 2.6% for the year. I think obviously it's been a volatile, but with the cost progress in Europe, the USPS contract shift and then just other moving factors in the core business, can you talk about how you expect those margins to trend both in the near term and then as we move through fiscal 2025?

Speaker 5

Raj, can you give a little bit of color I think on some of the USPS headwinds and timing, but any more detail there in quantifying that would be helpful? Thanks.

Speaker 2

Yes. Thank you, Daniel for that question. Let me start and then John can fill in on some of the details here too. Firstly, we are sequentially improving our performance in our Express services. It remains a top priority for me and the entire team.

Speaker 2

And we are taking multiple actions here. Firstly, we are aligning capacity with demand as we already heard, we moved 31 aircraft from our jet fleet in Q4. As I have mentioned to you in some detail last time we spoke, I talked to you about Tricolor. That's a fundamental restructuring of our network. It does 2 things.

Speaker 2

1, it improves our density, improves our asset utilization and expands margins. And secondly, because of reduction of cost to serve, it puts us in a position to profitably take share in the premium freight segment. Next, as I mentioned in my remarks, we will improve our European performance. We have our drive commitment is to improve $600,000,000 for FY2023 baseline and that's a critical part of how our Express services get better in FY2025. And finally, we are taking active efforts to make sure that our global SG and A is achieved to unlock significant value in our Express Services business.

Speaker 2

Now let me turn it over to John to add more detail.

Speaker 4

Yes. No, thanks Raj and I think you covered it very well. We were pleased to see the sequential improvement in our margins, but recognize we have more to go. I will also add there is a significant sense of urgency as well. Drive is heavily focused on the Express business.

Speaker 4

And as Raj mentioned, this is going to be a key part of our margin expansion as we go forward here. And we'll look forward to updating you along the way.

Operator

Our next question will come from Scott Group with Wolfe Research. Please go ahead.

Speaker 6

Hey, thanks. Good afternoon. So in the bridge, the $500,000,000 postal headwind for the year, how much of that is in Q2? And do you think that should mean for sort of like the quarterly earnings cadence? And I guess, ultimately, how much of the revenue decline with the post office do you think you can fully offset over the next few quarters?

Speaker 6

And then if I may, just a separate topic, Raj, just can you just talk about like the puts and takes of why you would or wouldn't go ahead with an LTL spin?

Speaker 2

Thank you.

Speaker 4

So thanks, Scott. And I'll start with regard to the $500,000,000 We haven't laid out the spread of where it's going to impact us the most. What we can say is, we've got a pretty good hold on what those costs are. We're going to be aggressively going after them beginning in Q2 and it's going to flow into Q3 and those aggressive mitigation efforts should start to really take hold in Q3 and beyond and look forward to keeping you posted on that. And Raj, I will turn it over to you on the other question.

Speaker 2

Yes, Scott. At this point, all I'm going to say is that the assessment of FedEx Freight in the company's portfolio structure is well underway. We'll do this analysis thoroughly, deliberately and when we have something to communicate on this, we'll of course do so. Thank you, Scott.

Speaker 4

I'm sorry, I guess I didn't touch your revenue question on that part. And as you can see from our outlook, we are looking to year over year improve our revenue. So that's part of our plan as well as we go forward.

Operator

And our next question will come from Chris Wetherbee with Wells Fargo. Please go ahead.

Speaker 2

Hey, thanks. Maybe kind of

Speaker 4

just a follow-up again. On the LTL piece, Raj, just want to get a sense, does this include a spin or sale of the assets? Just want to make sure we understand that all opportunities or potential is on the table. And then I guess, John, maybe you're thinking about that kind of revenue cadence, I guess, how do you think that sort of plays? I guess that's the piece I'm looking at is the first step in the bridge on the revenue side, how that sort of plays out.

Speaker 4

Obviously, you have the big dip in revenue relative to USPS starting in 2Q. Just want to get a sense of kind of how to think about that over the course of the year.

Speaker 2

Okay. Let me start and then give it to John. Honestly, at this point, I'm not going to say much more on this topic than what I've already said. As I said, we are looking at the FedEx rate in the company's portfolio structure and we'll do the analysis and we'll come back to you when we have something to say.

Speaker 4

And so I'll touch on the cadence. Well, we're not going to give quarterly guidance by segment, but for your modeling purposes, we are anticipating normal seasonal trends to hold steady in FY 'twenty five Q1. I will note that Q2 will be impacted by a couple of events, including the impact of the U. S. Postal Service contract termination, as well as Cyber Monday moves from Q3 of last year to Q2 of this year.

Speaker 4

And we'll look forward to keeping you I'm sorry, the other way around from Q3 to Q2 Q2 to Q3, I'm sorry.

Operator

And our next question will come from Connor Cunningham from Melius Research. Please go ahead.

Speaker 6

Hi, everyone. Thank you. Just in the context of your revenue assumptions, just curious if you could frame up some of the moving parts, maybe on when you expect volumes to reflect positive and then just any of the this doesn't seem like a macro driven plan, but just any of your assumptions around the macro environment, what you need to see there to kind of see volumes perk up? Thank you.

Speaker 3

Sure. Thanks, Connor. It's Brie. From a macro perspective, we are expecting sort of moderate improvement as we work our way through this fiscal year. As we look at kind of the sub segments of our business from a B2B perspective, we are forecasting the overall B2B market to be around 2% growth.

Speaker 3

E commerce will be ahead of that as we've just seen. E commerce reset is somewhat done when we just looked at e commerce as a percentage of retail in calendar year Q1, we actually were up 1% year over year. So we do like the fundamentals from an e commerce perspective that will help us here in the United States and around the world. And then from an air cargo perspective, we are looking at the growth in the market around 4%. So as we work through the year, we do expect there to be modest improvement.

Speaker 3

We are forecasting that we will have to take some small market share in our profitable target segments, And we feel really good about the plan as we move forward through the year.

Speaker 2

I'll just add one more point here just to make sure we will obviously monitor this demand very, very carefully and we'll make adjustments as needed. I would just point out on our tremendous execution in fiscal year 2024 where we drove significant bottom line growth despite lack of any revenue growth.

Operator

And our next question will come from Ken Hoexter with Bank of America. Please go ahead.

Speaker 4

Great. Thank you. Good afternoon. So Raj, a lot to digest here and thanks for all the detail. Maybe just thoughts on the integration of the networks, your early take on how that's proceeding.

Speaker 4

And I don't know if it's for you or John or Brie, but your $20, $22 range, maybe thoughts on what's the upside, downside within that range from the midpoint? Thanks.

Speaker 2

Thank you. Let me start and then John can weigh in on this again. I appreciate the question. We are very pleased, firstly, with the execution and transition to One FedEx, which delivers multiple benefits. Firstly, it's more efficient by reducing overlapping costs.

Speaker 2

But more importantly, it's much more effective. And we are an organization and makes it also easier for our team members to manage their couriers much better. On the Network 2.0, we continue to make significant progress in this regard. In one of the biggest markets, obviously, the one is Canada. And in first half of fiscal year twenty twenty five we'll complete the Canada transition and then we expect to significantly pick up the pace into FY 'twenty six.

Speaker 2

John?

Speaker 4

Yes. Thanks, Raj, and hey, Ken. Look, on the guidance, as always, we continue to take a very thoughtful and methodical approach. And there are a number factors we've taken into account. And as Brie mentioned, we expect a modest improvement in the demand environment in FY 2025 and supporting our revenue outlook of a low to mid single digit percentage increase as we noted.

Speaker 4

And that will be driven by improving trends at US domestic parcel and international export. And while headwinds remain and we line those out in our bridge, we continue to focus on aligning our costs across the enterprise with expected volume and are focused on executing on revenue quality strategy. We're going to be focused on DRiV. I would direct your attention to the right side of that slide, the 2,200,000,000 dollars of focused on drive and controlling those things within our control and that's going to be critical for us to deliver on this guidance.

Operator

And our next question will come from Brandon Oglenski with Barclays. Please go ahead.

Speaker 6

Hi, good afternoon. And maybe if I can just follow-up from Ken's question there. Raj, on Network 2.0 and the integration, I think investors are pretty excited about this, but also concerned that there could be network disruption. I mean, if we've just looked across 20 or 30 years of transportation network integration, it always hasn't gone all that well. We can look no further than TNT.

Speaker 6

So what are you guys doing from a systems perspective and maybe like a physical network and facility pickup and delivery line haul perspective that mitigates some of those risks? And what are the lessons learned thus far?

Speaker 2

Well, I'll start first and then maybe Brie can comment on it. Absolutely, we are making sure that our customer experience actually gets better. And we now have a very rigorous process to drive the rigor and discipline that we have established on multiple projects that's associated with this is very critical. So we will follow this very carefully and rigorously and make sure that our customer experience gets better as we go through this process.

Speaker 3

The only thing that

Speaker 1

I would add Brandon is when

Speaker 3

we look at Network 2.0 is we've given ourselves time. From a pace perspective, we have built in the right cadence, so that if we do need to pause, we can. We haven't needed to. I think that's really important. The rigor and the planning and the technology and the tools that Scott, Ray and John have, have worked.

Speaker 3

Service is good. And in fact, as I've mentioned previously, this also solves our single pickup feature of service, which has been just a huge opportunity for us to move forward from small business acquisition. So I feel really good. Service is the strongest in the market at FedEx. FEC, I guess I have to say moving forward and I feel really good about the domestic network right now.

Operator

And our next question will come from Tom Wadewitz with UBS. Please go ahead.

Speaker 7

Yes. Good morning. So or good morning good afternoon. Days gone by quickly. Let's see.

Speaker 7

I wanted to see if you could give I know you talked a little bit about the some of the factors in DRiV. I wanted to see if you could give a little bit more maybe on Europe. I think some of the cost savings you announced, the headcount reductions come a couple of years out, not in fiscal 2025 or they ramp in 2026 and more so in 2027. Can you give just a little more perspective on the changes in Europe and just how important the 600,000,000 improvement in Europe is to the overall drive? Thank you.

Speaker 4

Yes. Thanks, Tom. It's John. Yes, The $600,000,000 is very important to drive and it's one of our top priorities. As Raj mentioned, we were all just in Europe last week meeting with the team, the leadership, not only there to support them, but also to stress the urgency of how important this is.

Speaker 4

And we're looking at every aspect of our operation in Europe. There will be new leadership as well and we're going to continue to focus not only on the commercial side, but some operational efficiencies, including the network. There's also opportunity now that we're in network 2.0 full swing of implementation to leverage the expertise that John Smith and his team bring on the U. S. Side, which is where we're very strong, we work in coordination with our team in Europe, something that's been done in the past, but we're really taking it to the next level.

Speaker 4

So, I think all those things are key and we're serious about the $600,000,000 and we look forward to updating you on our progress in the other category on the other main categories. Thank you. Yes.

Speaker 2

And Tom, the point that John just talked about is very important. I think the biggest opportunity that we have in Europe is the intra Europe theater and that is ground based. And we have a significant amount of interaction now between the management teams and between Walter and Scott Rae for example and everyone below that. And also we have now established KPI dashboards that are very much provide real time visibility on package flows and to improve service and reduce costs. A lot of work going on here.

Speaker 2

Very excited about what we can make happen.

Operator

And our next question will come from Jon Chappell with Evercore ISI. Please go ahead.

Speaker 6

Thank you. Good afternoon. John, you pointed to the right side of the bridge again on the $2,200,000,000 I think maybe some of the debate is that $2,200,000,000 gross or net, it feels like you're saying it's both. How much of that is truly in your control kind of independent of everything else going on in the macro environment and even the yield environment? And I guess the other part of it would be, if the non heroic demand even doesn't play out the way that you've kind of expected it to, Are there other kind of variable cost levers to pull or is this strictly just more

Speaker 4

of a structural drive cost initiative for fiscal 2025? Sure. Thanks, Tom. Yes, the 2.2 is structural in nature. So from our perspective, that is all within our control.

Speaker 4

And to the extent the macro environment doesn't cooperate, we're going to keep at it. The 2.2 includes projects that are in motion now. And as I've said in prior calls, some of our programs are going to over deliver, some may under deliver, but the pipeline is constant. So, we're going to adapt aggressively not only to the plans that are in place, but also to the change in the demand environment as well.

Speaker 2

And John, look no further than what we did in FY 'twenty four.

Operator

And our next question will from Jordan Alliger with Goldman Sachs. Please go ahead.

Speaker 8

Yes. Hi, afternoon. Question, the sort of the lowtomidsingledigit revenue growth that you talked about for the year, is there a way to think about the blend between the yield and volume? Is it 2% and 2%, something along those lines? And then just sort of along those lines, I think you gave some color around B2B volumes of where demand of up 2% or so.

Speaker 8

I'm just sort of wondering with retailers maybe doing more of this just in time focus these days, does that sort of play into B2B and fast cycle logistics companies like FedEx? Thanks.

Speaker 3

Yes, great question, Jordan. So as we think about this year's revenue plan, you will see it be largely volume driven and it will be driven from a deferred and an e commerce perspective. As we have just mentioned, we do think e commerce is going to outpace the B2B growth. To your point, from a speed perspective, we are actually seeing the speed conversation elevate in the market, especially with what we would consider sort of your Tier 1 or your household brand. From a competition perspective, we're absolutely increasing conversation.

Speaker 3

Actually, there is increased demand from a speed perspective within it. So I hope that gives you a little bit more clarity, but we do see volume moving throughout the year.

Operator

And our next question will come from Brian Ossenbeck with JPMorgan. Please go ahead.

Speaker 6

Hey, good afternoon. Thanks for taking the question. So, Brie, maybe just to follow-up on the demand environment. Could you tell us what you expect from peak season and how the planning and integration visibility, I guess, more importantly, is going with the major rigors relative to prior years, what's been a little bit harder to get maybe the right information and the right assets in place? And then John, can you just give us any sense, maybe you want to give quarterly guidance, but any sense in terms of how the drive $2,200,000,000 will roll out throughout each quarter this year?

Speaker 6

Thanks.

Speaker 3

Thanks, Brian. So from a peak season perspective, we had a really phenomenal peak last year. That's going to be hard to top, but if there's a team that can do it, it's John. From a collaboration and an insight, we are actually getting further integrated with our largest retailers. So we have even better information than we have ever had.

Speaker 3

So from my perspective, I think from an asset and an alignment with capacity, this peak, I can't control the weather nor can John Smith. He can do a lot of things, but he can't control the weather. But I do feel really good going into peak. And in fact, we have taken all of our peak best practices from the United States and we are expanding them around the world. We just had an incredible hot sale in Mexico domestic as an example.

Speaker 3

So I feel pretty confident about peak season.

Speaker 2

Before John goes, I just want to make sure that in terms of the volume growth, what we're expecting is low single digit volume growth for the year.

Speaker 4

Yes. And with respect, Brian, to your question on DRiV, the $2,200,000,000 we are committed to that. And as I said, a number of plans already in place. We talked about the $600,000,000 for Europe. The majority of the savings will come from the Surface network and our legacy Express operations as we're looking to optimize our processes, improve efficiencies there.

Speaker 4

And G and A, IT and procurement will be key drivers for the savings. I know you asked about the timing of that, but we look forward to keeping you updated as these plans solidify and as the year progresses.

Operator

And our next question will come from Bascome Majors with Susquehanna. Please go ahead.

Speaker 9

For the investment community, it's very clear to see the potential benefits of separating the less than truckload business, just looking at multiples and investor favorability there over the last 3 or 4 years. What do we miss when looking at the other side of that? What do you lose? What are you thinking about as the offset that when you make that decision over the next 6 or so months? Thank you.

Speaker 2

Bascome, as I've said before, I'm not going to comment too much more on this. We have already said historically about what value FedEx is part of the network. We'll do the full analysis. And again, like I said, it's going to be very thorough. And when we have something to talk about, we will definitely communicate it.

Operator

And our next question will come from Ravi Shanker with Morgan Stanley. Please go ahead.

Speaker 4

Thanks for the opportunity one. Just want to confirm that the headcount reductions in Europe, were they part of DRiV? I mean given that you're going to see the benefit of that FY 'twenty seven, just wondering if that was incremental? And also kind of when you think of the actions you're taking right now, kind of how much of that is commercial kind of operating kind of revenue driven versus actual cost cutting in Europe? Thank you.

Speaker 4

So, it's certainly in line with the DRiV philosophy and because some of the benefits are going to flow beyond the DRiV FY25 period, but we haven't included it in that number. And it truly is cost takeout. These are non operational positions and we look forward to keeping you posted.

Operator

And our next question will come from David Vernon with Bernstein. Please go ahead.

Speaker 10

Hey guys and thanks for the time. So Raj, I hate to come back to the same topic again, but when you were with us a few weeks ago here in New York, you were sounding like it was a little bit more of you're moving in the direction anyway of more closely integrating some of the freight stuff with the Tri Color network strategy. So my question for you is really kind of what's changed in the thinking in the last couple of weeks? Like what's the impetus for the decision to do a review here? And secondly, as you think about what that review will mean, are there any downstream implications for that Tricolor network strategy that we should be thinking about?

Speaker 2

Well, David, thanks for the question. As we have heard from several investors and analysts in this regard, and obviously, we take input from our shareholders very, very seriously. And so this is the right time in our national planning calendar. As far as Strycolor goes, no changes. We're moving on ahead.

Speaker 2

Thank you.

Operator

And our next question will come from Stephanie Moore with Jefferies. Please go ahead.

Speaker 3

Hi, good afternoon. Thank you. Maybe a question for Brie here. You noted you're pleased by the pricing capture that you've been able to achieve noted in light of the current pricing environment. Could you maybe talk a little bit about what you're seeing in the current pricing environment from a competitive standpoint or overall market.

Speaker 3

So it's competitive, but it's rational. I think our this market. So it's competitive, but it's rational. I think our team has been very disciplined. We have absolutely been able to maintain the yield increases that we captured in CY22 and CY23 and then built on there.

Speaker 3

I think it's also really important to note that we're very focused not just on total yield, but getting yield in the right place where we need it. So for example, I think our team is doing the very best in the market at getting peak surcharges. I should have said that when the peak question just came up. The team has done a really good job in getting the increase we need to deliver an amazing peak where we do have to expand capacity. The same goes to rural coverage as well as large packages.

Speaker 3

So, yes, it's competitive, but I think the team is doing a really good job of navigating kind of market share, profit market share growth with getting the right yield for the right package and working really, really closely with the operations. So I'm incredibly pleased.

Operator

And our next question will come from Bruce Chan with Stifel. Please go ahead.

Speaker 11

Hey, thanks and good afternoon, everyone. Lots of good and interesting stuff happening here. But maybe just switching gears a little bit, we've got some elections coming up. And I'm just curious how big of an issue tariffs have been as part of your customer discussions to date? And maybe more specifically, just given your commentary, Brie, around China e commerce, you've got a couple of big direct e com customers.

Speaker 11

Can you just maybe remind us of how big they are right now as a percentage of your book and what's maybe the risk for volumes here if there is a change in trade policy?

Speaker 3

Sure. I'll start with the last question and then I'll certainly turn it to the boss to talk about the overall tariff situation. So from an e commerce perspective, yes, e commerce is the largest driver of InterContinental out of China, but actually around the world, both domestically and internationally. We are really proud of how diversified our revenue base is. Yes, we have a great relationship with all of the major e commerce players out of China.

Speaker 3

But the benefit of those customers is that they're really large. And so we can partner with them to find the right solutions, what makes sense for us as well as what makes sense for them. No one carrier can serve their entire needs. And I think we found a very productive and profitable relationship. And again, I do want to emphasize very diversified base.

Speaker 3

Thanks.

Speaker 2

And on the broader point here, the trade as a percentage of GDP is essentially flat line since about 2016. So we've been operating in this environment for some time. Now it's important to note that the trade patterns are fundamentally shifting. And the good news for FedEx is our network, we are here, there and everywhere. And that we get the intelligence from the market at the ground level.

Speaker 2

That is we are referendum on a global supply chain every single day. And so because of that, we are able to react very quickly much faster than manufacturing can move. And so the supply chain pattern changes actually works in our favor in many ways because the only companies that have established networks that connect all these countries can actually do these things. So for example, when our manufacturing moves to competitive set, we are the only one who can say that with conviction. So, while we see the overall trade trends flatten out, there are opportunities as supply chain patterns change.

Speaker 2

And again, our established networks that we have in place and the digital tools that now have makes us very compelling.

Operator

And this will conclude our question and answer session. I would like to turn the conference back over to Raj Subramaniam for any closing remarks.

Speaker 2

Thank you, operator. Before we wrap, I want to congratulate Rob Carter once again on his upcoming retirement after more than 30 years of dedication and service to FedEx. I also want to take this opportunity to welcome Shri Ram Krishnasamy into his expanded role as Chief Digital and Information Officer effective next week. In closing, I'm extremely proud of our FedEx team for a strong end to year of incredible performance. Margin expansion and operating profit growth for 4 consecutive quarters despite revenue decline in 3 of those quarters is a tremendous achievement.

Speaker 2

I'm excited about the opportunities ahead as we continue to focus on enhancing our profitability and stockholder returns while providing outstanding service for our customers. Thank you very much.

Operator

The conference is now concluded. Thank you for attending today's presentation. You may now disconnect.

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Burlington Stores Q4 2024
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