NASDAQ:TREE LendingTree Q2 2024 Earnings Report $45.15 +2.14 (+4.98%) Closing price 04/15/2025 04:00 PM EasternExtended Trading$45.18 +0.04 (+0.08%) As of 08:08 AM Eastern Extended trading is trading that happens on electronic markets outside of regular trading hours. This is a fair market value extended hours price provided by Polygon.io. Learn more. Earnings HistoryForecast LendingTree EPS ResultsActual EPS$0.54Consensus EPS $0.73Beat/MissMissed by -$0.19One Year Ago EPS$0.43LendingTree Revenue ResultsActual Revenue$210.10 millionExpected Revenue$187.41 millionBeat/MissBeat by +$22.69 millionYoY Revenue Growth+15.10%LendingTree Announcement DetailsQuarterQ2 2024Date7/25/2024TimeAfter Market ClosesConference Call DateThursday, July 25, 2024Conference Call Time5:00PM ETUpcoming EarningsLendingTree's Q1 2025 earnings is scheduled for Tuesday, April 29, 2025, with a conference call scheduled at 9:00 AM ET. Check back for transcripts, audio, and key financial metrics as they become available.Q1 2025 Earnings ReportConference Call ResourcesConference Call AudioConference Call TranscriptPress Release (8-K)Quarterly Report (10-Q)Earnings HistoryCompany ProfilePowered by LendingTree Q2 2024 Earnings Call TranscriptProvided by QuartrJuly 25, 2024 ShareLink copied to clipboard.There are 9 speakers on the call. Operator00:00:00Please be advised that today's conference is being recorded. I will hand the call over to the Senior Vice President of Investor Relations and Corporate Development, Andrew Wessel. Speaker 100:00:12Thank you, Carmen, and good afternoon to everyone joining us on the call to discuss LendingTree's Q2 2024 financial results. With us today are Doug Ledda, LendingTree's Chairman and CEO Scott Perri, COO and President of Marketplace Businesses Trent Ziegler, our CFO and Jason Bengal, our incoming CFO. As a reminder to everyone, we posted a detailed letter to shareholders on our Investor Relations website earlier this afternoon. And for purposes of today's call, we will assume that listeners have read that letter and will focus on Q and A. Before I hand the call over to Doug for his remarks, I remind everyone that during today's call, we may discuss LendingTree's expectations for future performance. Speaker 100:00:55Any forward looking statements that we make are subject to risks and uncertainties and LendingTree's actual results could differ materially from the views expressed today. Many, but not all of the risks we face are described in our periodic reports filed with the SEC. We will also discuss a variety of non GAAP measures on the call today, and I refer you to today's press release and the shareholder letter both available on our website for the comparable GAAP definitions and full reconciliations of non GAAP measures to GAAP. With that, Doug, please go ahead. Speaker 200:01:25Thank you, Andrew, and thank you to everyone for joining us this evening. Our company generated exceptional revenue growth this quarter led by the insurance business more than doubling from the Q2 last year. Our overall revenue outlook continues to improve into the Q3. As you all know, we operate the business on a day to day basis with a laser focus on generating positive incremental variable margin dollars. We seek to attract as many high intent consumers to our marketplace as we can at positive unit economics, while at the same time driving wallet share gains with our insurance and lending clients to both deepen our relationships and expand demand on the network. Speaker 200:02:05During the past 2 years in insurance, we successfully executed our plan to drive high intent traffic despite limited budgets to grow our share with carriers. Now is the time to execute the same strategy in lending. Ultimately, we expect this gain in share as partners will be rewarded when interest decrease or lending conditions begin to loosen. We are also encouraged by the increased consensus forming that the Federal Reserve may be ready to lower its target rate at one of its next two meetings, although we do not assume any rate change in our financial outlook. Looking at segment performance, Insurance grew revenue 109% and VMD grew 47% from the same time last year. Speaker 200:02:51Demand from carrier partners continued to build throughout the period. On one level, competition for market share has strengthened within the auto insurance category as very good underwriting results have allowed carriers to invest more into customer acquisition, and we expect that trend will continue throughout the rest of the year. But to put our insurance growth into context, 2 years ago, we were the 3rd largest insurance aggregator in the U. S. Market. Speaker 200:03:21Today, based on comparable results, we are the 2nd largest and believe our continued market share gains will propel us into 1st. Our partnerships with carriers are stronger than they have ever been. We could not be more excited for the future or more appreciative of those relationships. Our consumer segment grew revenue by 9% sequentially. We are still lapping a period of looser underwriting standards in the first half of last year, which resulted in a decline from a year ago. Speaker 200:03:49During the quarter, we leaned into stable lending demand at many of our partners with a particular focus on the personal loan business. Our strategy drove a 44% sequential increase in high intent consumer traffic, which helped to improve the number of loans we closed for our partners by 34%. The Home segment performed as expected with higher mortgage rates and lower supply of homes for sale, limiting the number of consumers shopping for refi and purchase loans. Home Equity continues to be the bright spot of the segment as revenue grew 6% sequentially. Finally, I'd like to extend my sincere gratitude to our CFO, Trent Sigler. Speaker 200:04:29He started 12 years ago as an analyst in our finance department. In his time at the company, he's helped build our financial planning and analysis team, build an award winning Investor Relations function by himself and took on the role of Treasurer as well. His work in the last 3 years as our CFO helped us to improve our operating efficiency and recapitalize our balance sheet with the loan from Apollo we closed in March. Jason Bengel will be taking over the job from here. Jason is truly one of the most respected people at LendingTree. Speaker 200:05:05And last year he partnered with Trent to remove over $60,000,000 of fixed costs from the business. Jason has built out and led a team of professionals tasked with driving ongoing improvements and operating efficiency. He also co led our internal strategy process, which has resulted in our becoming a much more responsive and agile company. I am excited and thrilled for him to take over this expanded role. And with that introduction, Jason would like to say a few words as well. Speaker 300:05:33Thank you, Doug. Trent and I have worked very closely over the last 6 years and we've made huge progress fixing our balance sheet and rightsizing our expense base. So we're very happy with where we are. We now have an expense base that's highly leverageable. And going forward, my priority is going to be continuing to make strides and focus and discipline. Speaker 300:05:54Focus, not trying to do everything all at once, but placing thoughtful bets and disciplined about resource allocation and disciplined about measuring our progress with KPIs and making sure we pivot where it makes sense. So I'm very excited about the opportunity LendingTree has before it and I'm also very excited about my new role in it. So thank you, Trent and thank you, Doug. I really appreciate the opportunity here. Speaker 200:06:21And with that operator, we'll take questions. Operator00:06:23Thank you so much. One moment for our first question. It comes from Jed Kelly with Oppenheimer. Please proceed. Speaker 400:06:42Hi. Thanks for taking our call. This is Josh on for Jed. Thanks for taking our questions. I just had 2. Speaker 400:06:49How much of the insurance margin compression is due to the higher demand versus some of the competition from other operators? And then do you get concerned with how long this period of earning can continue going forward? Speaker 500:07:06Yes, hi John. This is Scott Fries. I'll answer that question. Yes, I would say as far as the margin compression, I would grow with our clients to provide A, the highest quality product to the clients possible and at the same time grow VMD as much as possible. So the incremental revenue growth, which has been extreme right now, has come at a lot lower margins, but it has come at positive VMD margins. Speaker 500:07:40So if I look at the long term history of the insurance business, when you're in extreme growth mode, which we are right in the middle of extreme growth mode right now, you'd probably expect it to be as low as the high 20s, your margins. When you're in extreme downturns like we were a year ago, with a lot of cap budgets, you would expect margins to be up in the low to mid 40s. Long term normality, which honestly we haven't been at before COVID, but I think we could probably I think we'll be in extreme growth for a while now, but say a year from now things start normalizing, you're probably looking at low to mid-30s as our historical average margins in the insurance business, which that's where I would expect to level out once we reach more of a normal state in the insurance business. Speaker 200:08:31The only thing I'd add to that is Doug is that as you're getting so much more demand coming into the marketplace whether it's price, quantity or volume and coverage, you want to go fulfill that because as you're growing your share and growing your revenue per lead, that share that you take from the market makes you that much more competitive in the auction based advertising markets, particularly search. And the ability to drive that high quality, high conversion, high intent volume to customers is really where we differentiate. Speaker 400:09:10Great. And then the last one for the personal loans, there was some good improvement there. Just trying to get an idea of how much is from better conversion versus better macro background and if there's any color you can give us on the consumer segments benefit if the Fed does lower rates? Speaker 500:09:30Yes. I'll say I'll start at a high level just on consumer lending in general overall lending in general. I would say as Doug mentioned at the top of the call, we've reached a level of stability for a while that we saw in Q2. Like I would say Q1 was probably the trough as far as the tightening of underwriting standards from clients. And then it's kind of been a level of stability and we were able to grow through that level of stability mainly by focusing on gaining market share in the high end marketplaces, which we've done a very successful job of doing. Speaker 500:10:05So that drove revenue growth in personal loans, whereas BMD was relatively flat overall in consumer quarter over quarter. We were able to grow revenue with high quality, high intent traffic and having better positioning in those marketplaces sets us up extremely well for when rates start coming down and more importantly our clients start opening up their underwriting criteria again which will be the biggest domino to fall honestly in the consumer lending segment when rates start coming down. So that's imminently in front of us at this point, more clearly in front of us than it's been in years. So I'm really, really happy personally with our positioning right now. We put a lot of focus on personal loans in Q2. Speaker 500:10:53But honestly, we did a lot of similar work in the mortgage space, which you saw revenue growth there in high end consumers. Towards the end of the quarter, we started putting our efforts into small business and our high end consumers are growing there. So I think we're showing lots of success across the board to drive more of those consumers in improving our mix and that's going to set us up really well for when the lending market starts to turn in the near future. Speaker 600:11:21Great. Thank you. Operator00:11:23Thank you. One moment for our next question. And it's from Ryan Tomasello with KBW. Please proceed. Speaker 500:11:35Hi, everyone. Thanks for taking the questions. Speaker 700:11:38I guess just taking a step back on the margin front, it looks like the revised guide for the year is calling for EBITDA margins of around 10%. The second half implied guide is, I think, high single digit margins. How should we think about all the moving pieces here, insurance being the biggest one near term around how that impacts the timing and your ability to get back to structural EBITDA margins closer to the mid to high teens that you've previously shown an ability to get to. Is that going to take this massive insurance cycle maturing a bit and also seeing consumer come back? Just trying to understand the moving pieces around what ultimately drives the margin expansion on a consolidated basis? Speaker 700:12:33Thanks. Speaker 200:12:34Yes. So this is Doug. Let me just start off and echo something that Scott said earlier, which is the entire laser focus of the company has to be maximizing variable margin dollars every single day. So if we can make an incremental $100 of margin of dollars and it costs us $97 to do it, we're going to do that when at times when our clients are demanding more customers from us than we actually have. So then we're going out and trying to get more and more demand and as that demand is building and it enables us to invest in marketing. Speaker 200:13:12So we don't a percentage margin at the end of the day is more of an output than it is a target for us and marketing expense is fuel rather than an expense. And so I think the revenue and the VMD is where we like to focus. And with that, I'll hand it over to Jason to talk about the numbers or Scott. Speaker 300:13:41Yes, it's Jason. I can frame out some of the assumptions in the guide here. And I think the easiest way to think about it is just relative to Q2. And so I'll go piece by piece here. So just starting with insurance, we expect continued strength in insurance the rest of the year. Speaker 300:13:59This market has a long runway. So we expect sequential growth in both revenue and VMD from here relative to Q2, but with some margin compression for all the reasons we just talked about. Again, focused on driving VMD dollars though. As it relates to insurance on the expense side, we are gradually investing in some headcount to drive some of that VMD and insurance. So as the unit economics work out and we're able to drive VMD, we'll see some increase in expense for the rest of the year. Speaker 300:14:33And then moving along home and consumer, really the guide is assuming just generally steady state from where we are with some normal seasonal decline in Q4. The big unknown obviously is rates. It seems like that's increasingly imminent that that will happen and we will benefit from it, but we're not assuming any benefit in the guide for home and consumer at this point. So that's those are really the key assumptions to talk Speaker 700:15:02through. Great. That's really helpful. And you already kind of touched on what was going to be my second question here, but maybe just help us unpack the magnitude and timing of the potential uplift that the business could see from Fed rate cuts. I mean, is do you feel like the Fed finally getting on a cut, a trend of cuts here is more of a emotional type of response you'll see out of your network partners or it will take time for several rate cuts to actually play out in terms of benefiting loosening credit boxes and driving more volume on the consumer side and also mortgage servicing that might take more time. Speaker 200:15:49Yes. I think you hit the word right with the word benefit. So structurally the mortgage business right now, 70% of customers have rates that are 5% or below. So the time when there's going to be a large change in consumer benefit is probably a ways off. However, the change in shopping behavior will be we think it's always been dramatic. Speaker 200:16:16And so we expect to see or we hope to see when that happens, we would expect to see a large a decent increase in inflows just due to the market. And then we're going to have to work with our lenders to sop up all of that extra demand or all that extra supply that we're going to have coming in. And the other thing I would note is that we're working right now on preparing for that, just because there will be a change in shopping behavior. So you called it, I think, more of a psychological change than a benefit change, but there will be that psychological change because it will be everywhere in the news that the Fed cut rates. Speaker 500:17:01Yes, this is Scott. I'll add on a few things. I mean, as Doug said, the 1st domino to fall will be consumer shopping behavior. The next domino will be loosening up of underwriting requirements. And be honest without getting into any specific client negotiations, we've had multiple clients we're working with right now, not just like 1, multiple clients that are talking already about loosening underwriting requirements and accepting more consumers from us, a wider swath of consumers across multiple product lines. Speaker 500:17:35And it echoes very similar to Q3 last year when insurance was in its trough. It was around Q3 last year when we started having similar conversations with carriers about them loosening their underwriting requirements and opening up geographies and then it started actually happening in Q4 and then it started snowballing in Q1. So I would say a combination of increased shopping and then even the bigger domino of listing underwriting requirements, it could really snowball the lending side getting into early 2025. And then the final domino as Doug said is when that rate benefit is especially for refinance. When that reaches that tipping point, refinance will probably skyrocket. Speaker 500:18:24That's probably going to be the 3rd domino. Speaker 100:18:28Great. Thanks for all the color guys. Operator00:18:31Thank you. One moment for our next question please. And it's from the line of John Campbell with Stephens. Please proceed. Speaker 200:18:41Hey, guys. It's Jonathan on for John. I was wondering if you could give some more color on the trajectory of insurance revenue throughout the quarter. Did it sort of ramp up as more and more cares got off the bench and increased marketing dollars? What did that look like? Speaker 200:18:59And what was the trajectory like exiting the quarter? Speaker 500:19:05Yes. So yes, it continued ramping up throughout the quarter. And that's why our revenue beat was so significant on that versus what we estimated going into the quarter. I would say we had strong positioning going into the quarter and then there was a significant step change at the beginning of June, which was basically due. I give a lot of credit to my insurance team, doing a lot of significant negotiations with our top clients in securing major budget increases from those clients. Speaker 500:19:40So, we did a big step change in June and we have honestly heading in July, we've been running slightly hotter than we even were in June. So I would argue our current Q3 revenue VMD forecasts are probably pretty conservative for insurance, the way the insurance market is going right now. Now obviously with this extreme growth, you want to be a little conservative, but it's just these carriers have especially the ones that have reached rate adequacy have an extreme appetite for bringing on consumers right now. Speaker 200:20:17Okay. Thank you for that. And then as a follow-up, is that at this point, is it pretty broad based or is it still a couple of players? Are there still players on the bench? Any color you can provide there? Speaker 500:20:32I would say yes to both of that. It is extremely broad based. We're seeing very significant budgets from a number of carriers. Obviously, our revenue levels, we're seeing some long term clients spending way more than they ever have with us. That said, there are a few carriers that historically spend a lot more money with us that haven't even come back at any significant level yet. Speaker 500:20:53So that's still an opportunity. There are still certain geographies that have very limited coverage still. That's going to be that they will eventually open up. The home insurance industry has still not achieved rate adequacy as an industry. So that's pretty suppressed still and that will open up with a lot of demand. Speaker 500:21:12So I mean you just logically look at it, there's a lot of runway left in this growth phase of insurance. Speaker 200:21:22That's great. Thank you for taking my questions. Operator00:21:26Thank you. One moment for our next question. And it comes from the line of Youssef Squali with Truist Securities. Please proceed. Speaker 600:21:35All right. Thank you. Trying to tell the best for you in your new role. And Jason, congratulations and looking forward to working with you. So maybe just a couple of follow ups. Speaker 600:21:49I guess, as you look at your prior guidance for the year relatively to the new guidance, is it basically fair to assume that all of the revenue upside, and I think it was like $140,000,000 of it at the midpoint, is from insurance, in other words, the other two segments, your expectations really have not changed? That's the first question. Speaker 300:22:13Yes, it's Jason. I'll take that. Yes, that's basically right. It's primarily due to favorability in insurance just as Scott had outlined. Speaker 600:22:23Okay. And then on the switching to the balance sheet, how much is left in the convertible note due July 2025? And what are the subsequent maturities after that? Speaker 300:22:40So it's Jason, I'll take that one also. So the convert, we retired $161,000,000 of the convert in Q2. So as of Q2, we have $123,000,000 left and then subsequent to that, we retired another $7,000,000 So we're down to $116,000,000 And so the strategy there is the same. We're going to buy those back at a price that's attractive to us. And then going forward, we'll use cash on hand, the $50,000,000 delayed draw from the Apollo facility and future cash to address that maturity. Speaker 300:23:17The remaining maturities are several years out. So we're feeling pretty good about our capital structure. Speaker 600:23:24Yes. Can you quantify subsequent to your 2 50 due out in 2028? Is there anything else outside of that? Speaker 300:23:36So yes, Apollo is 2,031. So that's that'll be $175,000,000 with a $50,000,000 delayed draw. And then the original term loan is September 2028. Speaker 600:23:54Yes. Okay. And lastly, maybe Doug, there was a broad data breach out there that affected everybody, including you guys. Can you just help us kind of well, 1st provide any update to kind of what went on there? And then how is this potentially impacting the business, if at all, maybe it's not? Speaker 200:24:22Scott, do you want to take that first? It's kind of came from do you have any comments on that? And then I'll pick it up second. Speaker 500:24:38I'll be honest, I have to read the statement. Speaker 100:24:41We can confirm that we use Snowflake for our business operations Speaker 500:24:53Flake. We take these matters seriously and are currently working to conclude our investigation and address any related legal obligations. Based off our investigations, no consumer Social Security numbers or financial account information was affected and no LendingTree branded products Speaker 600:25:18you don't really see this as impacting the business, at least as of now based on which? Speaker 200:25:29Yes, we really can't comment on this. It's an ongoing investigation. What I can say is we don't expect us that if it were material, we would have announced its materiality and we don't believe it is. Speaker 600:25:44Got it. Okay. That's helpful. Thank you, guys. Operator00:25:48Thank you. One moment for our next question. And it comes from the line of Melissa Wedel with JPMorgan. Please proceed. Speaker 800:25:58Good afternoon. Thanks for taking my questions. Also just say congrats to both Trent on the new role and looking forward to working with the team going forward. Going back to the idea of replicating the sort of the insurance strategy of reducing margin to capture share, when we look at probably it's looking like a really great strategy right now that you're reaping the benefits of it and you've got a recovery on revenues and margin. But when we look at how long that took, that was really like sort of a 5 to 6 quarter commitment on reduced margin. Speaker 800:26:41It sounds like what you're saying, at least in consumer, is that you don't necessarily think that investment period or the period where you'll see that margin compression will necessarily be as long. Maybe as you saw in insurance, Is that a fair interpretation of what your view is? Speaker 200:27:03Jason? Scott? I'll Speaker 500:27:06start and again I'll just repeat as I repeated like our goal is increasing total BMD dollars. So if I can do $3,000,000,000 of revenue at lower margins, but double my BMD, I'm honest, I'm happy with that. So that's so I would say when you get into an extreme growth mode in lending, which we will be sooner rather than later, if our clients have high demand and want to be writing loans for 3, 4, 5x the amount of consumers than they do currently, we're going to do our best to service that because we want to lock in that budget. We want to show them that we can deliver on that budget. And if we need to do it at a slightly lower margin, as long as we're making more VMD at the end of the day, our clients are happy and we're happy. Speaker 200:28:00Yes. The way I like to think of it in a two sided marketplace is if you've got demand for customers from our clients, you have to go fulfill that and you go take that as much of that demand as you can and then you go try to compete to fulfill that because not only are you making money in the first transaction, we're also making money in cross sell and other revenue streams afterwards. And the added effect of that and the positive effect that you're having, even if it's theoretically 0% margin, that budget is coming from somebody else and or it's coming from the market growing overall. And to the extent it's coming from somebody else, it's improving our revenue per lead or our RPL, our demand equation and it's hurting somebody else's. And that's making us more positive in the auctions. Speaker 200:29:07And we've always prided ourselves on dominating among that high intent traffic and working with our clients because that they want more efficiency and higher conversions and don't want to block trash. And so we partner with them. And the only reason we can do that is because we have more demand than others. And when you're in a growth mode, you want to capture all of that that you can. Speaker 800:29:37Yes. And that's Jason. Speaker 700:29:38I'll just Speaker 200:29:40Jason, go ahead. Speaker 300:29:42Yes, I'll just tack on one more thing to that. When we think about home and consumer coming back at just going back to our expense base, we've been focused on making sure that we have a lot of leverage in that expense base. So when home and consumer come back, it's largely our current partners spending more with us. And so we're going to we've been focused on making sure as much of that BMD as possible drops down to EBITDA. And so the activities when our current partners spend more with us aren't changing that much. Speaker 300:30:12We don't need to hire a massive number of account managers necessarily to support that growth. And so we're really focused on making sure it translates into EBITDA as it comes back. Speaker 200:30:22Yes. It's a great point. Like you're basically hanging on during these markets, but trying to use it to gain share. Speaker 800:30:30Yes. Okay. Wanted to also pull on the thread a little bit around your some of the partners within consumer talking about loosening underwriting standards or at least starting to talk about that. I'm curious, is that you noted it's multiple partners. Is it within a particular like super prime part of the market? Speaker 800:30:55Is it geared at a particular type of customer? Speaker 700:31:01Yes. So I would Speaker 500:31:02say that there's a Speaker 100:31:02Can you just draw from there? Speaker 500:31:04Absolutely. I can just tell you at generic high level, some of the conversations were happening. Obviously, I won't specifically call out clients. But yes, you're looking on, for example, like on small business and personal loans, like one thing that we're having conversation around is like loan purpose is that can be very like whether you're getting an inventory loan, going on vacation, like what is the purpose of your loan. That's one of the things they've got really restrictive on that they're talking about opening up categories of loan purpose that they'll accept. Speaker 500:31:37Another category is just credit scores, like talking about, for example, lowering, well, we needed to be 7.20 above. Now we'll start accepting 6.80 and above. But that's the start of the snowball there. Like I would say on the mortgage side, we've had a few clients that maybe that banks have in certain products like purchase mortgage that are now opening up that. So you're kind of seeing across the board in all lending categories to be honest. Speaker 800:32:04Okay. Okay. And so I was asking my last question too is around small business. It seems like that has been obviously, the performance there is bifurcating from personal loan a little bit, but you're saying you're hearing that from Lending Partners to expanding that credit box a little bit into the small business area? Speaker 500:32:23Yes, yes. And I'll say and I'll caveat it all with everything that's happening is small. It's nothing is significant. But these but what is significant is the first time they turn the wins have changed from restrictive to opening. And it's just like it happened in insurance a year ago. Speaker 500:32:44It starts very small, but then once the dam starts to break open, it can be a flood pretty quick. Speaker 800:32:53Okay. Thanks everyone. Operator00:32:56Thank you. One moment for our next question please. And it's from the line of Madeline Zhu with Susquehanna International. Please proceed. Speaker 600:33:07Hi. It was actually Jamie. So is Home and Consumer contemplated to grow in the second half of twenty twenty four? Speaker 300:33:22It's Jason. I'll take that. So it's again, I think the easiest way to think about it is relative to where we are in Q2. And relative to that, it's generally steady state, some drop seasonally in Q4. When you look at it versus prior year, that comp is just much easier in the second half of the year because that's when most of the tightening happened. Speaker 300:33:46So when you look at growth rates from Q1 to Q2 to Q3 to Q4, they will improve, but mostly because the comp is that much easier. Speaker 600:33:56Okay. Thanks for that, Scott. And then or Jason, I'm sorry. And then Scott, I'm surprised that you have these constructive comments about lending, but it says in the shareholder letter there's ongoing weakness in the credit card vertical. So could you help us like unpack when you say lending, Speaker 500:34:19is there Speaker 600:34:19a reason why and I'm sure there is, I just don't understand it, separate behavior being exhibited between say personal lines, home equity and carded originations? Speaker 500:34:32Yes. It's accurate to say credit cards is still by far the toughest business in the way and that would be the one category as I didn't call out earlier. That's the one category we're not hearing a bunch of excitement about opening up. I think the credit cards in general as the riskiest unsecured debt category in lending, they've seen default rates spike significantly higher than most of the other lending industries have seen. To make a very general statement, I think you've seen in other lending industries, rates spiked delinquency spiked as rates went up, but it's kind of leveled off over the past 6 months. Speaker 500:35:12And so even though it's at concerning levels, it's not at fire alarm levels and they're feeling more comfortable that it's leveled and hopefully will go down when rates start to go down. I think the credit card business has been a little bit different where it's kind of spiked to alarm bell levels in the credit card business. And they're more in general in a mode of trying to get credit card balances off the books versus like adding more balances to the books. Does that answer your question? Speaker 200:35:44Yes. And the only thing I'd add is we're definitely committed to the category and see that and it is a big financial service category and we can do better there and we want to be a really valuable partner for the major issuers and the minor issuers. And we've got a lot of stuff in the works in the product and tech front to hopefully address that and make it a great business for our partners that we can actually invest in sometime in the future. Speaker 600:36:18Got it. And lastly, let me just echo my congratulations to Trent. It's been a pleasure working with you over the years. Speaker 300:36:26Thanks, Amy. Operator00:36:28Thank you. And our last question, one moment please, comes from the line of Mike Grondahl with Northland Securities. Please proceed. Speaker 500:36:39Hey, guys. Thanks. Speaker 600:36:40Kind of just a question at high level. How would you describe kind of the visibility, the forward visibility, maybe in months or in quarters for insurance, personal loans and mortgage for each of those areas? Speaker 200:36:59John, you want to take that? Speaker 500:37:03Forward visibility as far as just revenue growth demand. Speaker 200:37:08Budget and buying. Speaker 600:37:10Trends in the business. Speaker 500:37:12I know you guys don't have Yes, I mean I would say But what do you see today? I would say I'll start with insurance. The terminology I would use is relentless growth in insurance. It just it seems to be building and building versus leveling off and we sure aren't getting much of any indications from our clients about pulling back. The general attitude is how can we get more, what can we do to get more. Speaker 500:37:45The lending, as Jason kind of said before, I would say lending, it troughed out in Q1. It's been in a steady state. I think we've been growing top line revenue slightly in that steady state with BND largely staying the same. I would say as I look out and forecast out, it will probably stay generally in that state until rates start to decline. And then once rates start to decline, I think you're immediately in growth mode there. Speaker 500:38:16And so, like, I hope we all hope that that will start to happen in September, right? I mean, odds are very high, but that's when it starts. We don't know that. I mean, it's up to the Fed to make that decision, but that's how I would answer the lending category in general is you're probably in steady state until the rates start to come down. Speaker 200:38:37Yes. And I don't want to get too optimistic, the just direct TAM there is 3 to 4 times bigger than we are. And then when you look at direct marketing as a a percentage of the total ad spend of the Geico's, the Progressive's, the All States, I don't think we're even making a dent in their total marketing budget. And we're we can show ROI till the cows come home. And so increasingly, we've always believed that marketplaces are going to help these guys really expand their businesses. Speaker 200:39:24And that's proven to be the case. Now they've gotten the rates right. There's they just like we don't stop until the last profitable dollar, they don't want to stop until the last profitable policy they're putting on. Speaker 500:39:41Got it. Hey, thanks guys. Operator00:39:44Thank you. And as I see no further questions in the queue, I will pass it back to Doug Lebla for final comments. Speaker 200:39:53Thank you so much and thank you everybody for your questions. We are very excited about the opportunity ahead of us. Our outlook for continued year over year growth in revenue, VMD and adjusted EBITDA is the end result of many strategic decisions we have made over the last 2 years. Growth in our market leading insurance segment remains robust. Our targeted strategy to increase wallet share with our lending partners is performing well and should put us in a great competitive position to grow revenue in VMD as interest rates begin to decline or credit conditions begin to ease. Speaker 200:40:28Thank you so much for joining us on this call and we look forward to connecting again when we report 3rd quarter results. Operator00:40:35And thank you all for participating in today's conference. You may now disconnect.Read moreRemove AdsPowered by Conference Call Audio Live Call not available Earnings Conference CallLendingTree Q2 202400:00 / 00:00Speed:1x1.25x1.5x2xRemove Ads Earnings DocumentsPress Release(8-K)Quarterly report(10-Q) LendingTree Earnings HeadlinesShareholders in LendingTree (NASDAQ:TREE) are in the red if they invested five years agoApril 15 at 7:22 PM | finance.yahoo.comIt now costs $220K to raise a child in WisconsinApril 14 at 11:37 PM | msn.comFeds Just Admitted It—They Can Take Your CashHere’s the cold truth: If your money is sitting idle in a bank account, it’s vulnerable. That’s why thousands of smart, forward-thinking individuals are making the move—out of the system and into real, untouchable assets. Because once your funds are frozen, it’s too late.April 16, 2025 | Priority Gold (Ad)Study: It costs over $200K to raise a child over 18 years in KentuckyApril 14 at 6:25 PM | msn.comLendingTree, Inc. (NASDAQ:TREE) Given Average Rating of "Buy" by AnalystsApril 13 at 3:21 AM | americanbankingnews.comOrganic food costs 53% more than nonorganic produce: StudyApril 12, 2025 | msn.comSee More LendingTree Headlines Get Earnings Announcements in your inboxWant to stay updated on the latest earnings announcements and upcoming reports for companies like LendingTree? Sign up for Earnings360's daily newsletter to receive timely earnings updates on LendingTree and other key companies, straight to your email. Email Address About LendingTreeLendingTree (NASDAQ:TREE), through its subsidiary, operates online consumer platform in the United States. It operates through three segments: Home, Consumer, and Insurance. The Home segment offers purchase mortgage, refinance mortgage, and home equity loans and lines of credit; and real estate brokerage services. The Consumer segment provides credit cards; personal, small business, student, and auto loans; deposit accounts; and other credit products, such as debt settlement services. The Insurance segment includes information, tools, and access to insurance quote products, including home, automobile, and health and Medicare through which consumers are matched with insurance lead aggregators to obtain insurance offers and policies. In addition, the company offers QuoteWizard, a marketplace for insurance comparison; ValuePenguin, a personal finance website that offers consumers objective analysis on various financial topics from insurance to credit cards; and Stash, a consumer investing and banking platform that offers a suite of personal investment accounts, traditional and Roth IRAs, custodial investment accounts, and banking services, including checking accounts and debit cards with a Stock-Back rewards program. The company was formerly known as Tree.com, Inc. and changed its name to LendingTree, Inc. in January 2015. LendingTree, Inc. was incorporated in 1996 and is based in Charlotte, North Carolina.View LendingTree ProfileRead more More Earnings Resources from MarketBeat Earnings Tools Today's Earnings Tomorrow's Earnings Next Week's Earnings Upcoming Earnings Calls Earnings Newsletter Earnings Call Transcripts Earnings Beats & Misses Corporate Guidance Earnings Screener Earnings By Country U.S. Earnings Reports Canadian Earnings Reports U.K. Earnings Reports Latest Articles Johnson & Johnson Earnings Were More Good Than Bad—Time to Buy? 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There are 9 speakers on the call. Operator00:00:00Please be advised that today's conference is being recorded. I will hand the call over to the Senior Vice President of Investor Relations and Corporate Development, Andrew Wessel. Speaker 100:00:12Thank you, Carmen, and good afternoon to everyone joining us on the call to discuss LendingTree's Q2 2024 financial results. With us today are Doug Ledda, LendingTree's Chairman and CEO Scott Perri, COO and President of Marketplace Businesses Trent Ziegler, our CFO and Jason Bengal, our incoming CFO. As a reminder to everyone, we posted a detailed letter to shareholders on our Investor Relations website earlier this afternoon. And for purposes of today's call, we will assume that listeners have read that letter and will focus on Q and A. Before I hand the call over to Doug for his remarks, I remind everyone that during today's call, we may discuss LendingTree's expectations for future performance. Speaker 100:00:55Any forward looking statements that we make are subject to risks and uncertainties and LendingTree's actual results could differ materially from the views expressed today. Many, but not all of the risks we face are described in our periodic reports filed with the SEC. We will also discuss a variety of non GAAP measures on the call today, and I refer you to today's press release and the shareholder letter both available on our website for the comparable GAAP definitions and full reconciliations of non GAAP measures to GAAP. With that, Doug, please go ahead. Speaker 200:01:25Thank you, Andrew, and thank you to everyone for joining us this evening. Our company generated exceptional revenue growth this quarter led by the insurance business more than doubling from the Q2 last year. Our overall revenue outlook continues to improve into the Q3. As you all know, we operate the business on a day to day basis with a laser focus on generating positive incremental variable margin dollars. We seek to attract as many high intent consumers to our marketplace as we can at positive unit economics, while at the same time driving wallet share gains with our insurance and lending clients to both deepen our relationships and expand demand on the network. Speaker 200:02:05During the past 2 years in insurance, we successfully executed our plan to drive high intent traffic despite limited budgets to grow our share with carriers. Now is the time to execute the same strategy in lending. Ultimately, we expect this gain in share as partners will be rewarded when interest decrease or lending conditions begin to loosen. We are also encouraged by the increased consensus forming that the Federal Reserve may be ready to lower its target rate at one of its next two meetings, although we do not assume any rate change in our financial outlook. Looking at segment performance, Insurance grew revenue 109% and VMD grew 47% from the same time last year. Speaker 200:02:51Demand from carrier partners continued to build throughout the period. On one level, competition for market share has strengthened within the auto insurance category as very good underwriting results have allowed carriers to invest more into customer acquisition, and we expect that trend will continue throughout the rest of the year. But to put our insurance growth into context, 2 years ago, we were the 3rd largest insurance aggregator in the U. S. Market. Speaker 200:03:21Today, based on comparable results, we are the 2nd largest and believe our continued market share gains will propel us into 1st. Our partnerships with carriers are stronger than they have ever been. We could not be more excited for the future or more appreciative of those relationships. Our consumer segment grew revenue by 9% sequentially. We are still lapping a period of looser underwriting standards in the first half of last year, which resulted in a decline from a year ago. Speaker 200:03:49During the quarter, we leaned into stable lending demand at many of our partners with a particular focus on the personal loan business. Our strategy drove a 44% sequential increase in high intent consumer traffic, which helped to improve the number of loans we closed for our partners by 34%. The Home segment performed as expected with higher mortgage rates and lower supply of homes for sale, limiting the number of consumers shopping for refi and purchase loans. Home Equity continues to be the bright spot of the segment as revenue grew 6% sequentially. Finally, I'd like to extend my sincere gratitude to our CFO, Trent Sigler. Speaker 200:04:29He started 12 years ago as an analyst in our finance department. In his time at the company, he's helped build our financial planning and analysis team, build an award winning Investor Relations function by himself and took on the role of Treasurer as well. His work in the last 3 years as our CFO helped us to improve our operating efficiency and recapitalize our balance sheet with the loan from Apollo we closed in March. Jason Bengel will be taking over the job from here. Jason is truly one of the most respected people at LendingTree. Speaker 200:05:05And last year he partnered with Trent to remove over $60,000,000 of fixed costs from the business. Jason has built out and led a team of professionals tasked with driving ongoing improvements and operating efficiency. He also co led our internal strategy process, which has resulted in our becoming a much more responsive and agile company. I am excited and thrilled for him to take over this expanded role. And with that introduction, Jason would like to say a few words as well. Speaker 300:05:33Thank you, Doug. Trent and I have worked very closely over the last 6 years and we've made huge progress fixing our balance sheet and rightsizing our expense base. So we're very happy with where we are. We now have an expense base that's highly leverageable. And going forward, my priority is going to be continuing to make strides and focus and discipline. Speaker 300:05:54Focus, not trying to do everything all at once, but placing thoughtful bets and disciplined about resource allocation and disciplined about measuring our progress with KPIs and making sure we pivot where it makes sense. So I'm very excited about the opportunity LendingTree has before it and I'm also very excited about my new role in it. So thank you, Trent and thank you, Doug. I really appreciate the opportunity here. Speaker 200:06:21And with that operator, we'll take questions. Operator00:06:23Thank you so much. One moment for our first question. It comes from Jed Kelly with Oppenheimer. Please proceed. Speaker 400:06:42Hi. Thanks for taking our call. This is Josh on for Jed. Thanks for taking our questions. I just had 2. Speaker 400:06:49How much of the insurance margin compression is due to the higher demand versus some of the competition from other operators? And then do you get concerned with how long this period of earning can continue going forward? Speaker 500:07:06Yes, hi John. This is Scott Fries. I'll answer that question. Yes, I would say as far as the margin compression, I would grow with our clients to provide A, the highest quality product to the clients possible and at the same time grow VMD as much as possible. So the incremental revenue growth, which has been extreme right now, has come at a lot lower margins, but it has come at positive VMD margins. Speaker 500:07:40So if I look at the long term history of the insurance business, when you're in extreme growth mode, which we are right in the middle of extreme growth mode right now, you'd probably expect it to be as low as the high 20s, your margins. When you're in extreme downturns like we were a year ago, with a lot of cap budgets, you would expect margins to be up in the low to mid 40s. Long term normality, which honestly we haven't been at before COVID, but I think we could probably I think we'll be in extreme growth for a while now, but say a year from now things start normalizing, you're probably looking at low to mid-30s as our historical average margins in the insurance business, which that's where I would expect to level out once we reach more of a normal state in the insurance business. Speaker 200:08:31The only thing I'd add to that is Doug is that as you're getting so much more demand coming into the marketplace whether it's price, quantity or volume and coverage, you want to go fulfill that because as you're growing your share and growing your revenue per lead, that share that you take from the market makes you that much more competitive in the auction based advertising markets, particularly search. And the ability to drive that high quality, high conversion, high intent volume to customers is really where we differentiate. Speaker 400:09:10Great. And then the last one for the personal loans, there was some good improvement there. Just trying to get an idea of how much is from better conversion versus better macro background and if there's any color you can give us on the consumer segments benefit if the Fed does lower rates? Speaker 500:09:30Yes. I'll say I'll start at a high level just on consumer lending in general overall lending in general. I would say as Doug mentioned at the top of the call, we've reached a level of stability for a while that we saw in Q2. Like I would say Q1 was probably the trough as far as the tightening of underwriting standards from clients. And then it's kind of been a level of stability and we were able to grow through that level of stability mainly by focusing on gaining market share in the high end marketplaces, which we've done a very successful job of doing. Speaker 500:10:05So that drove revenue growth in personal loans, whereas BMD was relatively flat overall in consumer quarter over quarter. We were able to grow revenue with high quality, high intent traffic and having better positioning in those marketplaces sets us up extremely well for when rates start coming down and more importantly our clients start opening up their underwriting criteria again which will be the biggest domino to fall honestly in the consumer lending segment when rates start coming down. So that's imminently in front of us at this point, more clearly in front of us than it's been in years. So I'm really, really happy personally with our positioning right now. We put a lot of focus on personal loans in Q2. Speaker 500:10:53But honestly, we did a lot of similar work in the mortgage space, which you saw revenue growth there in high end consumers. Towards the end of the quarter, we started putting our efforts into small business and our high end consumers are growing there. So I think we're showing lots of success across the board to drive more of those consumers in improving our mix and that's going to set us up really well for when the lending market starts to turn in the near future. Speaker 600:11:21Great. Thank you. Operator00:11:23Thank you. One moment for our next question. And it's from Ryan Tomasello with KBW. Please proceed. Speaker 500:11:35Hi, everyone. Thanks for taking the questions. Speaker 700:11:38I guess just taking a step back on the margin front, it looks like the revised guide for the year is calling for EBITDA margins of around 10%. The second half implied guide is, I think, high single digit margins. How should we think about all the moving pieces here, insurance being the biggest one near term around how that impacts the timing and your ability to get back to structural EBITDA margins closer to the mid to high teens that you've previously shown an ability to get to. Is that going to take this massive insurance cycle maturing a bit and also seeing consumer come back? Just trying to understand the moving pieces around what ultimately drives the margin expansion on a consolidated basis? Speaker 700:12:33Thanks. Speaker 200:12:34Yes. So this is Doug. Let me just start off and echo something that Scott said earlier, which is the entire laser focus of the company has to be maximizing variable margin dollars every single day. So if we can make an incremental $100 of margin of dollars and it costs us $97 to do it, we're going to do that when at times when our clients are demanding more customers from us than we actually have. So then we're going out and trying to get more and more demand and as that demand is building and it enables us to invest in marketing. Speaker 200:13:12So we don't a percentage margin at the end of the day is more of an output than it is a target for us and marketing expense is fuel rather than an expense. And so I think the revenue and the VMD is where we like to focus. And with that, I'll hand it over to Jason to talk about the numbers or Scott. Speaker 300:13:41Yes, it's Jason. I can frame out some of the assumptions in the guide here. And I think the easiest way to think about it is just relative to Q2. And so I'll go piece by piece here. So just starting with insurance, we expect continued strength in insurance the rest of the year. Speaker 300:13:59This market has a long runway. So we expect sequential growth in both revenue and VMD from here relative to Q2, but with some margin compression for all the reasons we just talked about. Again, focused on driving VMD dollars though. As it relates to insurance on the expense side, we are gradually investing in some headcount to drive some of that VMD and insurance. So as the unit economics work out and we're able to drive VMD, we'll see some increase in expense for the rest of the year. Speaker 300:14:33And then moving along home and consumer, really the guide is assuming just generally steady state from where we are with some normal seasonal decline in Q4. The big unknown obviously is rates. It seems like that's increasingly imminent that that will happen and we will benefit from it, but we're not assuming any benefit in the guide for home and consumer at this point. So that's those are really the key assumptions to talk Speaker 700:15:02through. Great. That's really helpful. And you already kind of touched on what was going to be my second question here, but maybe just help us unpack the magnitude and timing of the potential uplift that the business could see from Fed rate cuts. I mean, is do you feel like the Fed finally getting on a cut, a trend of cuts here is more of a emotional type of response you'll see out of your network partners or it will take time for several rate cuts to actually play out in terms of benefiting loosening credit boxes and driving more volume on the consumer side and also mortgage servicing that might take more time. Speaker 200:15:49Yes. I think you hit the word right with the word benefit. So structurally the mortgage business right now, 70% of customers have rates that are 5% or below. So the time when there's going to be a large change in consumer benefit is probably a ways off. However, the change in shopping behavior will be we think it's always been dramatic. Speaker 200:16:16And so we expect to see or we hope to see when that happens, we would expect to see a large a decent increase in inflows just due to the market. And then we're going to have to work with our lenders to sop up all of that extra demand or all that extra supply that we're going to have coming in. And the other thing I would note is that we're working right now on preparing for that, just because there will be a change in shopping behavior. So you called it, I think, more of a psychological change than a benefit change, but there will be that psychological change because it will be everywhere in the news that the Fed cut rates. Speaker 500:17:01Yes, this is Scott. I'll add on a few things. I mean, as Doug said, the 1st domino to fall will be consumer shopping behavior. The next domino will be loosening up of underwriting requirements. And be honest without getting into any specific client negotiations, we've had multiple clients we're working with right now, not just like 1, multiple clients that are talking already about loosening underwriting requirements and accepting more consumers from us, a wider swath of consumers across multiple product lines. Speaker 500:17:35And it echoes very similar to Q3 last year when insurance was in its trough. It was around Q3 last year when we started having similar conversations with carriers about them loosening their underwriting requirements and opening up geographies and then it started actually happening in Q4 and then it started snowballing in Q1. So I would say a combination of increased shopping and then even the bigger domino of listing underwriting requirements, it could really snowball the lending side getting into early 2025. And then the final domino as Doug said is when that rate benefit is especially for refinance. When that reaches that tipping point, refinance will probably skyrocket. Speaker 500:18:24That's probably going to be the 3rd domino. Speaker 100:18:28Great. Thanks for all the color guys. Operator00:18:31Thank you. One moment for our next question please. And it's from the line of John Campbell with Stephens. Please proceed. Speaker 200:18:41Hey, guys. It's Jonathan on for John. I was wondering if you could give some more color on the trajectory of insurance revenue throughout the quarter. Did it sort of ramp up as more and more cares got off the bench and increased marketing dollars? What did that look like? Speaker 200:18:59And what was the trajectory like exiting the quarter? Speaker 500:19:05Yes. So yes, it continued ramping up throughout the quarter. And that's why our revenue beat was so significant on that versus what we estimated going into the quarter. I would say we had strong positioning going into the quarter and then there was a significant step change at the beginning of June, which was basically due. I give a lot of credit to my insurance team, doing a lot of significant negotiations with our top clients in securing major budget increases from those clients. Speaker 500:19:40So, we did a big step change in June and we have honestly heading in July, we've been running slightly hotter than we even were in June. So I would argue our current Q3 revenue VMD forecasts are probably pretty conservative for insurance, the way the insurance market is going right now. Now obviously with this extreme growth, you want to be a little conservative, but it's just these carriers have especially the ones that have reached rate adequacy have an extreme appetite for bringing on consumers right now. Speaker 200:20:17Okay. Thank you for that. And then as a follow-up, is that at this point, is it pretty broad based or is it still a couple of players? Are there still players on the bench? Any color you can provide there? Speaker 500:20:32I would say yes to both of that. It is extremely broad based. We're seeing very significant budgets from a number of carriers. Obviously, our revenue levels, we're seeing some long term clients spending way more than they ever have with us. That said, there are a few carriers that historically spend a lot more money with us that haven't even come back at any significant level yet. Speaker 500:20:53So that's still an opportunity. There are still certain geographies that have very limited coverage still. That's going to be that they will eventually open up. The home insurance industry has still not achieved rate adequacy as an industry. So that's pretty suppressed still and that will open up with a lot of demand. Speaker 500:21:12So I mean you just logically look at it, there's a lot of runway left in this growth phase of insurance. Speaker 200:21:22That's great. Thank you for taking my questions. Operator00:21:26Thank you. One moment for our next question. And it comes from the line of Youssef Squali with Truist Securities. Please proceed. Speaker 600:21:35All right. Thank you. Trying to tell the best for you in your new role. And Jason, congratulations and looking forward to working with you. So maybe just a couple of follow ups. Speaker 600:21:49I guess, as you look at your prior guidance for the year relatively to the new guidance, is it basically fair to assume that all of the revenue upside, and I think it was like $140,000,000 of it at the midpoint, is from insurance, in other words, the other two segments, your expectations really have not changed? That's the first question. Speaker 300:22:13Yes, it's Jason. I'll take that. Yes, that's basically right. It's primarily due to favorability in insurance just as Scott had outlined. Speaker 600:22:23Okay. And then on the switching to the balance sheet, how much is left in the convertible note due July 2025? And what are the subsequent maturities after that? Speaker 300:22:40So it's Jason, I'll take that one also. So the convert, we retired $161,000,000 of the convert in Q2. So as of Q2, we have $123,000,000 left and then subsequent to that, we retired another $7,000,000 So we're down to $116,000,000 And so the strategy there is the same. We're going to buy those back at a price that's attractive to us. And then going forward, we'll use cash on hand, the $50,000,000 delayed draw from the Apollo facility and future cash to address that maturity. Speaker 300:23:17The remaining maturities are several years out. So we're feeling pretty good about our capital structure. Speaker 600:23:24Yes. Can you quantify subsequent to your 2 50 due out in 2028? Is there anything else outside of that? Speaker 300:23:36So yes, Apollo is 2,031. So that's that'll be $175,000,000 with a $50,000,000 delayed draw. And then the original term loan is September 2028. Speaker 600:23:54Yes. Okay. And lastly, maybe Doug, there was a broad data breach out there that affected everybody, including you guys. Can you just help us kind of well, 1st provide any update to kind of what went on there? And then how is this potentially impacting the business, if at all, maybe it's not? Speaker 200:24:22Scott, do you want to take that first? It's kind of came from do you have any comments on that? And then I'll pick it up second. Speaker 500:24:38I'll be honest, I have to read the statement. Speaker 100:24:41We can confirm that we use Snowflake for our business operations Speaker 500:24:53Flake. We take these matters seriously and are currently working to conclude our investigation and address any related legal obligations. Based off our investigations, no consumer Social Security numbers or financial account information was affected and no LendingTree branded products Speaker 600:25:18you don't really see this as impacting the business, at least as of now based on which? Speaker 200:25:29Yes, we really can't comment on this. It's an ongoing investigation. What I can say is we don't expect us that if it were material, we would have announced its materiality and we don't believe it is. Speaker 600:25:44Got it. Okay. That's helpful. Thank you, guys. Operator00:25:48Thank you. One moment for our next question. And it comes from the line of Melissa Wedel with JPMorgan. Please proceed. Speaker 800:25:58Good afternoon. Thanks for taking my questions. Also just say congrats to both Trent on the new role and looking forward to working with the team going forward. Going back to the idea of replicating the sort of the insurance strategy of reducing margin to capture share, when we look at probably it's looking like a really great strategy right now that you're reaping the benefits of it and you've got a recovery on revenues and margin. But when we look at how long that took, that was really like sort of a 5 to 6 quarter commitment on reduced margin. Speaker 800:26:41It sounds like what you're saying, at least in consumer, is that you don't necessarily think that investment period or the period where you'll see that margin compression will necessarily be as long. Maybe as you saw in insurance, Is that a fair interpretation of what your view is? Speaker 200:27:03Jason? Scott? I'll Speaker 500:27:06start and again I'll just repeat as I repeated like our goal is increasing total BMD dollars. So if I can do $3,000,000,000 of revenue at lower margins, but double my BMD, I'm honest, I'm happy with that. So that's so I would say when you get into an extreme growth mode in lending, which we will be sooner rather than later, if our clients have high demand and want to be writing loans for 3, 4, 5x the amount of consumers than they do currently, we're going to do our best to service that because we want to lock in that budget. We want to show them that we can deliver on that budget. And if we need to do it at a slightly lower margin, as long as we're making more VMD at the end of the day, our clients are happy and we're happy. Speaker 200:28:00Yes. The way I like to think of it in a two sided marketplace is if you've got demand for customers from our clients, you have to go fulfill that and you go take that as much of that demand as you can and then you go try to compete to fulfill that because not only are you making money in the first transaction, we're also making money in cross sell and other revenue streams afterwards. And the added effect of that and the positive effect that you're having, even if it's theoretically 0% margin, that budget is coming from somebody else and or it's coming from the market growing overall. And to the extent it's coming from somebody else, it's improving our revenue per lead or our RPL, our demand equation and it's hurting somebody else's. And that's making us more positive in the auctions. Speaker 200:29:07And we've always prided ourselves on dominating among that high intent traffic and working with our clients because that they want more efficiency and higher conversions and don't want to block trash. And so we partner with them. And the only reason we can do that is because we have more demand than others. And when you're in a growth mode, you want to capture all of that that you can. Speaker 800:29:37Yes. And that's Jason. Speaker 700:29:38I'll just Speaker 200:29:40Jason, go ahead. Speaker 300:29:42Yes, I'll just tack on one more thing to that. When we think about home and consumer coming back at just going back to our expense base, we've been focused on making sure that we have a lot of leverage in that expense base. So when home and consumer come back, it's largely our current partners spending more with us. And so we're going to we've been focused on making sure as much of that BMD as possible drops down to EBITDA. And so the activities when our current partners spend more with us aren't changing that much. Speaker 300:30:12We don't need to hire a massive number of account managers necessarily to support that growth. And so we're really focused on making sure it translates into EBITDA as it comes back. Speaker 200:30:22Yes. It's a great point. Like you're basically hanging on during these markets, but trying to use it to gain share. Speaker 800:30:30Yes. Okay. Wanted to also pull on the thread a little bit around your some of the partners within consumer talking about loosening underwriting standards or at least starting to talk about that. I'm curious, is that you noted it's multiple partners. Is it within a particular like super prime part of the market? Speaker 800:30:55Is it geared at a particular type of customer? Speaker 700:31:01Yes. So I would Speaker 500:31:02say that there's a Speaker 100:31:02Can you just draw from there? Speaker 500:31:04Absolutely. I can just tell you at generic high level, some of the conversations were happening. Obviously, I won't specifically call out clients. But yes, you're looking on, for example, like on small business and personal loans, like one thing that we're having conversation around is like loan purpose is that can be very like whether you're getting an inventory loan, going on vacation, like what is the purpose of your loan. That's one of the things they've got really restrictive on that they're talking about opening up categories of loan purpose that they'll accept. Speaker 500:31:37Another category is just credit scores, like talking about, for example, lowering, well, we needed to be 7.20 above. Now we'll start accepting 6.80 and above. But that's the start of the snowball there. Like I would say on the mortgage side, we've had a few clients that maybe that banks have in certain products like purchase mortgage that are now opening up that. So you're kind of seeing across the board in all lending categories to be honest. Speaker 800:32:04Okay. Okay. And so I was asking my last question too is around small business. It seems like that has been obviously, the performance there is bifurcating from personal loan a little bit, but you're saying you're hearing that from Lending Partners to expanding that credit box a little bit into the small business area? Speaker 500:32:23Yes, yes. And I'll say and I'll caveat it all with everything that's happening is small. It's nothing is significant. But these but what is significant is the first time they turn the wins have changed from restrictive to opening. And it's just like it happened in insurance a year ago. Speaker 500:32:44It starts very small, but then once the dam starts to break open, it can be a flood pretty quick. Speaker 800:32:53Okay. Thanks everyone. Operator00:32:56Thank you. One moment for our next question please. And it's from the line of Madeline Zhu with Susquehanna International. Please proceed. Speaker 600:33:07Hi. It was actually Jamie. So is Home and Consumer contemplated to grow in the second half of twenty twenty four? Speaker 300:33:22It's Jason. I'll take that. So it's again, I think the easiest way to think about it is relative to where we are in Q2. And relative to that, it's generally steady state, some drop seasonally in Q4. When you look at it versus prior year, that comp is just much easier in the second half of the year because that's when most of the tightening happened. Speaker 300:33:46So when you look at growth rates from Q1 to Q2 to Q3 to Q4, they will improve, but mostly because the comp is that much easier. Speaker 600:33:56Okay. Thanks for that, Scott. And then or Jason, I'm sorry. And then Scott, I'm surprised that you have these constructive comments about lending, but it says in the shareholder letter there's ongoing weakness in the credit card vertical. So could you help us like unpack when you say lending, Speaker 500:34:19is there Speaker 600:34:19a reason why and I'm sure there is, I just don't understand it, separate behavior being exhibited between say personal lines, home equity and carded originations? Speaker 500:34:32Yes. It's accurate to say credit cards is still by far the toughest business in the way and that would be the one category as I didn't call out earlier. That's the one category we're not hearing a bunch of excitement about opening up. I think the credit cards in general as the riskiest unsecured debt category in lending, they've seen default rates spike significantly higher than most of the other lending industries have seen. To make a very general statement, I think you've seen in other lending industries, rates spiked delinquency spiked as rates went up, but it's kind of leveled off over the past 6 months. Speaker 500:35:12And so even though it's at concerning levels, it's not at fire alarm levels and they're feeling more comfortable that it's leveled and hopefully will go down when rates start to go down. I think the credit card business has been a little bit different where it's kind of spiked to alarm bell levels in the credit card business. And they're more in general in a mode of trying to get credit card balances off the books versus like adding more balances to the books. Does that answer your question? Speaker 200:35:44Yes. And the only thing I'd add is we're definitely committed to the category and see that and it is a big financial service category and we can do better there and we want to be a really valuable partner for the major issuers and the minor issuers. And we've got a lot of stuff in the works in the product and tech front to hopefully address that and make it a great business for our partners that we can actually invest in sometime in the future. Speaker 600:36:18Got it. And lastly, let me just echo my congratulations to Trent. It's been a pleasure working with you over the years. Speaker 300:36:26Thanks, Amy. Operator00:36:28Thank you. And our last question, one moment please, comes from the line of Mike Grondahl with Northland Securities. Please proceed. Speaker 500:36:39Hey, guys. Thanks. Speaker 600:36:40Kind of just a question at high level. How would you describe kind of the visibility, the forward visibility, maybe in months or in quarters for insurance, personal loans and mortgage for each of those areas? Speaker 200:36:59John, you want to take that? Speaker 500:37:03Forward visibility as far as just revenue growth demand. Speaker 200:37:08Budget and buying. Speaker 600:37:10Trends in the business. Speaker 500:37:12I know you guys don't have Yes, I mean I would say But what do you see today? I would say I'll start with insurance. The terminology I would use is relentless growth in insurance. It just it seems to be building and building versus leveling off and we sure aren't getting much of any indications from our clients about pulling back. The general attitude is how can we get more, what can we do to get more. Speaker 500:37:45The lending, as Jason kind of said before, I would say lending, it troughed out in Q1. It's been in a steady state. I think we've been growing top line revenue slightly in that steady state with BND largely staying the same. I would say as I look out and forecast out, it will probably stay generally in that state until rates start to decline. And then once rates start to decline, I think you're immediately in growth mode there. Speaker 500:38:16And so, like, I hope we all hope that that will start to happen in September, right? I mean, odds are very high, but that's when it starts. We don't know that. I mean, it's up to the Fed to make that decision, but that's how I would answer the lending category in general is you're probably in steady state until the rates start to come down. Speaker 200:38:37Yes. And I don't want to get too optimistic, the just direct TAM there is 3 to 4 times bigger than we are. And then when you look at direct marketing as a a percentage of the total ad spend of the Geico's, the Progressive's, the All States, I don't think we're even making a dent in their total marketing budget. And we're we can show ROI till the cows come home. And so increasingly, we've always believed that marketplaces are going to help these guys really expand their businesses. Speaker 200:39:24And that's proven to be the case. Now they've gotten the rates right. There's they just like we don't stop until the last profitable dollar, they don't want to stop until the last profitable policy they're putting on. Speaker 500:39:41Got it. Hey, thanks guys. Operator00:39:44Thank you. And as I see no further questions in the queue, I will pass it back to Doug Lebla for final comments. Speaker 200:39:53Thank you so much and thank you everybody for your questions. We are very excited about the opportunity ahead of us. Our outlook for continued year over year growth in revenue, VMD and adjusted EBITDA is the end result of many strategic decisions we have made over the last 2 years. Growth in our market leading insurance segment remains robust. Our targeted strategy to increase wallet share with our lending partners is performing well and should put us in a great competitive position to grow revenue in VMD as interest rates begin to decline or credit conditions begin to ease. Speaker 200:40:28Thank you so much for joining us on this call and we look forward to connecting again when we report 3rd quarter results. Operator00:40:35And thank you all for participating in today's conference. You may now disconnect.Read moreRemove AdsPowered by