Welltower Q2 2024 Earnings Call Transcript

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Operator

Thank you for standing by. My name is Kayla, and I will be your conference operator today. At this time, I would like to welcome everyone to the Welltower Second Quarter 2024 Earnings. [Operator Instructions]

I would now like to turn the call over to Matt McQueen, General Counsel. You may begin.

Matt McQueen
Executive Vice President, General Counsel & Corporate Secretary at Welltower

Thank you and good morning. As a reminder, certain statements made during this call may be deemed forward-looking statements in the meaning of the Private Securities Litigation Reform Act. Although Welltower believes any forward-looking statements are based on reasonable assumptions, the Company can give no assurance that these projected results will be attained. Factors that could cause actual results to differ materially from those in the forward-looking statements are detailed in the Company's filings with the SEC.

And with that, I'll hand the call over to Shankh for his remarks.

Shankh Mitra
Chief Executive Officer at Welltower

Thank you, Matt, and good morning, everyone. I'll review second quarter business trends and our capital allocation priorities. John will provide an update on operational performance for our senior housing and medical office portfolios. Nikhil will give you an update on investment landscape and Tim will walk you through our triple-net businesses, balance sheet highlights and guidance updates.

We're very pleased to report another quarter of significant bottom line growth with normalized FFO per share up 17% year-over-year or over 19% adjusted for prior-year subsidies. Quarter was once again led by our senior housing portfolio, but with notable contributions from all other areas of the business, including investments. Last night, we announced another $1 billion of acquisitions under contract since our last update at NAREIT conference in June, bringing our acquisition activity to approximately $5 billion year-to-date. There continues to be no duct of capital deployment opportunities in front of us at extraordinarily attractive economics which I'll get into shortly. Ultimately, we're pleased to once again be able to raise our full year FFO per share guidance as we continue to capitalize on the unprecedented internal and external growth opportunity in senior housing.

Before John goes into details, I wanted to first provide some high level thoughts on the senior housing business and why we remain as optimistic as ever about its future prospects. This quarter marks the seventh consecutive quarter in which our SHO portfolio has posted same store NOI growth in excess of 20%. A truly remarkable feat. There is no toward the bottom line growth was once again fueled by -- fueled through the combination of strong revenue growth and moderating expense. RevPOR or unit revenue growth came in at 5.3%, while ExpPOR or unit expense growth was up just 1%. A near record low for the Company.

What matters to us though, is that Delta between the two. Which is ultimately what drives the bottom line. As we have elaborated in the past, our focus is not on the absolute level of RevPOR or ExpPOR growth. This difference is what we are focused on, and it remains historically high levels as shown on Slide 18 of our business update presentation, resulted in an another quarter of substantial margin expansion of 290 basis points year-over-year to 27.3%. While margin remains well below pre-COVID levels, I would note that we have made significant progress since hitting the trough levels of profitability in 2021. While -- with farther upside remaining through the scaling benefits achieved through higher occupancy,, aka operating leverage. And as the operating platform begins to bear fruit.

Overall, while we are pleased with the results we achieved this quarter, what we are much more excited about is the fundamental backdrop is parsed [Phonetic] to dramatically improve as we look forward to '25 and beyond. It starts with end market demand. Baby boomers are just entering their 80s and pickup in demand, which we have recently witnessed will only intensify going forward. Not only is the 80-plus population growing at a fastest clip in decades. But what's even more compelling is that growth of this group of seniors will accelerate to 5% to 7% per annum as we close out the decade, driving demand even higher, and there is plummeting new supply.

The second quarter construction starts for once again negligible, falling well below trough levels seen even during GFC. It remains extraordinarily challenging to secure construction financing as regional banks that served as the most prolific lender to the sector in previous cycles has effectively shut down all activities. And despite the attractive growth prospect of our industry, most developers have thrown in the towel due to a lack of development economics. We think this will continue as returns or should I say lack that of were made on other people's money no longer available as investors lick their wounds from the last cycle.

While the beta of the Senior Housing business remains extraordinarily attractive, what truly sets us apart are our efforts to generate outsized alpha for our existing owners. This is reflected by the difficult but important steps that we continue to take to farther amplify our long-term growth trajectory. This not only includes the buildout of our operating platform, which John will get into in a minute, but also involves numerous capital light transaction such as operator transitions, conversion -- and conversion of triple-net and to RIDEA lease structures.

We are confident that several operating platform initiatives will start to impact occupancy and NOI next year. Expanding on the theme of enhancing long-term growth through capitalized transactions, we announced transition of 89 Holiday by Atria assets to six Welltower's strongest operating partners with deep expertise and local scale in their regions. We have experienced tremendous success, with hundreds of transition who have effectuated in recent years and we expect similar outcomes from this most recent set of assets.

More importantly, we hope to achieve over $70 million of additional NOI upside where new operators stabilize these properties. And separately, we converted or agreed to convert 47 triple-net lease properties to RIDEA structure in Q2, allowing us to directly participate in substantial growth of these properties that are poised to deliver in coming years. This was achieved in four different transactions, primarily with existing RIDEA operators that are growing with including StoryPoint and new perspective. These actions come with some short-term dilution, but we are confident that we will substantially enhance our growth in the backoff of '25 and '26 assuming we only get to toward 92% occupancy, we should achieve approximately $40 million of NOI post stabilization from today's level.

To illustrate that in new investment terms, you need $2 billion of new acquisitions to achieve. That level of NOI accretion, assuming 2% long-term accretion of our investment model. That's how impactful the math is for our near to medium term growth. And clearly, our owners will capture all the upside from stabilization of this asset, which should enhance our long-term earnings growth trajectory as well.

Turning to investment activity, last night we announced additional investment activity that brings us to nearly $5 billion of transactions closed or under contract to close year-to-date. The US and UK comprised of the bulk of our recent transaction with virtually all transaction being completed in senior housing space. Our investment teams remain busy as ever as the opportunity to acquire senior housing assets continue to expand. Largely from resulted of the broken capital structure and other debt-driven situations that Nikhil described on last call. Notably, while '23 was a record year for us with $5 billion of investment, we have achieved this level of transaction activity in just first seven months of 2024.

Our pipeline beyond these transactions remain robust visible, granular and actionable. Lastly, I would like to comment Tim and our capital markets team for their efforts to further strengthen our balance sheet. Through the tactical capitalization of acquisitions coupled with dramatic rise in cash flow. our balance sheet leverage has declined to 3.68 times, another record low for the Company. This balance sheet enhancement was recognized by Moody's and S&P, with both rating agencies revising our credit rating outlook to positive during the quarter. And yesterday, we announced the recast and upsides of our revolving trade facility to $5 billion bringing near-term liquidity to nearly $9 billion.

Our new revolver comes at an improved pricing and extended term relative to our previous facility, a testament to the strengthening of our credit profile and growth outlook of our business even in this challenging times for real estate credit. We will remain disciplined in our funding of our future opportunities, but as I have previously mentioned, we have created significant debt capacity to tap into creating another lever for us to further augment our earnings growth. With that, I'll pass it over to John.

John Olympitis
Senior Vice President, Head of Corporate Development at Welltower

Thank you, and good morning. As Shankh mentioned, we reported another strong quarter with total same store NOI growth, once again achieving double-digit levels led by our Senior [Phonetic] Housing Operating portfolio, which I'll provide more details on momentarily. But I'll first touch on our Outpatient Medical business. We reported 2.1% year-over-year same-store growth, which is in line with our expectations. Leasing velocity remains healthy. Our retention rate remains strong at 93%, and our industry-leading occupancy continues to be stable at 94.3%.

Turning to senior housing. We continue to be pleased with the level of same store NOI growth being generated by this business, which is once -- which once again exceeded our expectations at 21.7%. Attaining 20% plus NOI growth for any sector is an incredible achievement, but seven consecutive quarters is truly exceptional. I'd also note that the strength of our -- strength in our business remains broad-based with all regions and property types posting outsized levels of growth. And as Shankh described, our confidence in generating elevated levels of growth in future years continues to grow given the extraordinarily demand supply backdrop ahead of us and our focus on improving the operating business.

In terms of same store revenue, in the quarter, we posted 8.6% growth compared to the prior year's period, with contributions from both occupancy and rate. Same store occupancy increased 280 basis points at the highest level of year-over-year growth we've achieved in the second quarter of any year outside of 2022, when we were coming out of COVID. RevPOR growth remains healthy at 5.3% and extends for increased just 1%.

On the expense side, we're witnessing a couple of different factors at play. First, we continue to see a reversal of the broader inflationary pressures which impacted the business in recent years. And second, we're benefiting from the operating leverage inherit in the business as we're experiencing -- as we experience slowing incremental cost as occupancy increases. Another reflection of this trend is growth in comp for [Phonetic] or compensation for occupied room, which rose just 0.9% year-over-year, well below our historical average due to the operational scaling benefits we're beginning to witness.

Overall, as Shankh mentioned, our focus remains on driving the delta between RevPOR and ExpPOR substantially higher as part of our platform initiatives. To give a real-time example, over the last few months, we've gone through an excessive review of different care levels across our assisted living portfolio in an effort to create greater simplification for residents and their families. As a result of this exercise, we also made the strategic decision to focus our leasing efforts on lower acuity-assisted living residents across many of our communities. While a lower acuity resident pays less than a higher acuity resident for the same room, they also consume far less human resources and tend to stay longer. This creates a healthier retinal over a longer period of time, leading to higher NOIs.

We are pleased to report that these initiatives are paying off as we've been able to attract a substantially lower number of -- lower acuity AL residents during the summer leasing season. I am proud of what our team has been able to pull off in close coordination with our operating partners. Beyond that, we continue to make important strides in our efforts to optimize our portfolio and improve the resident and employee experience through the buildout of the platform. We're going live with properties in Q3 and anticipate rolling out the end-to-end tech platform to the first operator in the near term.

The excitement of the community and corporate team is palpable as we truly streamline the business, integrating and digitizing the flow of information from the website, to the CRM, to ERP and the care module, as well as other modules. Our communities will be able to eliminate most paperwork and materially reduce administrative time and simplify many processes, including the onerous move-in process. Our objective of leveraging technology to improve the overall resident experience and enabling employees to focus more of their time on residents is being realized.

We continue to achieve success in other initiatives, including the creation of the cap team at Welltower, which enables Welltower to directly execute capital, renovation and facility projects on our sites in partnership with our operators. The result is that we are dramatically driving down cost 20% to 50% while improving the execution and improving the customer value proposition positioning well to our assets to drive compounding earnings growth for many years. Since the start of the year, we have completed or are working on about 2,000 separate projects with 17 different operators at over 150 sites in three countries. As a result of the success of the teams, Welltower and our operators, we have expanded our work more than originally planned, which includes thousands of units taken offline. This important initiative will result in some near term disruption, but has the potential to meaningfully contribute to our growth in 2025 and beyond. This tremendous amount of work requires the highest level of collaboration ever attempted and accomplished at Welltower between our operating partners, our vendors, and our corporate employees. I am grateful for the support and teamwork by all involved people and most certainly the leaders of our operators who are standing side by side with me as we envision this business -- as we re-envision, this business focused on improving both resident and employee experience.

In conclusion, another great quarter, great demand supply dynamics, technology platform is launching, the cap team is executing, and many other earnings drivers are in place to enable years of compounding earnings growth. Thank you, and I'll turn the call over to Nikhil.

Nikhil Chaudhri
Executive Vice President, Chief Investment Officer at Welltower

Thanks, John. It's hard to believe that we're almost at the end of the summer. We have worked tirelessly over the last three months since our first quarter call, expanding on our investment activity by an additional $2.1 billion. Since we have been working at such a torrid pace, I thought it would be helpful to summarize what we have accomplished so far this year. We closed on $200 million of transactions in the first quarter and announced additional transaction activity of $2.6 billion on our first quarter call. We subsequently signed up and announced another $1 billion of transactions at NAREIT in June and last night announced an incremental $1.1 billion of acquisitions, bringing this year's total closed or under contract transactions to $4.9 billion. We are pleased to report that as of the end of the second quarter, we have closed on $1.6 billion of these transactions, and we are diligently working towards closing the remainder of our announced transaction activity by year end.

The incremental $2.1 billion of investment activity announced since our first quarter call is essentially entirely made up of seniors and wellness housing assets in the US and UK and spans a total of 17 transactions with the median transaction size of $65 million. These transactions comprise of 82 communities with nearly 7,000 units, an average age of seven years and a stabilized yield above 8%. Through these transactions, we are growing our relationships with Legend, StoryPoint, QSL, Care UK, Arrow Senior Living, to name a few operators.

Welltower's stellar reputation permeates globally, as we remain the counterparty of choice for sellers, as evidenced by the unabated quality and pace of our investment activity. I want to highlight an emerging new trend that we have witnessed recently. Inbound inquiries from Asian and continental European investors who own Seniors Housing product in our target markets. Perhaps driven by the strength of the dollar, but we are seeing direct inquiries to acquire senior housing assets from foreign counterparties who we have not transacted with before.

During this quarter, we had net loan funding of $349 million as we originated $486 million of new loans and received repayments of $137 million across 17 loans. A vast majority of the new lending activity was with one high quality sponsor from whom we also acquired a portfolio of seniors housing assets. As I have stated before, we are creative deal makers with a problem solving mindset. I spoke last quarter about the dearth of debt capital in the seniors housing space and I am pleased to announce that we have been able to close on a creative win-win transaction with a counterparty, given that backdrop. We previously transacted with this counterparty last year, when we acquired ten seniors housing assets for $469 million. We reengaged with them this year for a follow-on transaction. In this case, for a subset of the portfolio spanning roughly a 1,000 units, we were able to see eye-to-eye on upfront pricing of $271 million and acquired those assets outright at a greater than 35% discount for replacement cost, assuming a maximum payout on the performance-based earnout.

For another subset of assets, we couldn't find alignment on the current valuation, but we were able to offer a creative debt solution. This $456 million first mortgage loan carries a 10% yield and spans nearly a 1,000 units across several newly built marquee senior housing properties. With a less dollar basis at approximately half of replacement cost of these light [Phonetic] new assets, this loan reflects a 56% loan-to-value based on our underwritten stabilized values. As with most of our loans, there are several structural enhancements to potentially convert these shorter duration debt investments into long duration equity investments. This entire transaction is underwritten to achieve an unlevered IRR, north of 10%.

Moving on to capital-light transactions. As announced earlier, we are transitioning 89 former Holiday assets from Atria to six different regional managers. 69 of these transitions are already complete, and the remaining 20 are scheduled for later this week. As was our business plan all along, we have plans for significant capital investments across all these buildings. 65% of these projects are either completed or underway, with the remaining working through plans, scopes and budgets to start soon. With an inventory of over 900 modernized like new units, the newly appointed regional managers are hard at work in training the sales teams to market the enhanced value proposition of these communities. While we have been disappointed with the results achieved to date, we remain optimistic that we'll soon recognize significant operational upside in this portfolio through our focused regional density strategy.

As part of these holiday transitions, we have been able to negotiate triple-net to RIDEA conversion of 26 communities with two of the incoming operators, StoryPoint and Sagora. For Welltower, it's important that as we grow our operating partner's regional footprint, we haven't aligned the ownership structure across the various communities in the market. While this results in our partners giving up future cash flow upside in these triple-net conversions, both from Dan at StoryPoint and Brian at Sagora, our thoughtful entrepreneurs focused on the long term and have bought into the merits of our regional density strategy and the positive impact it has on the lives of the residents and the employees that they serve. As always, we are squarely focused on executing both external transactions and internal portfolio investment decisions that create substantial shareholder value.

I'll now hand the call over to Tim to walk through our financial results.

Tim McHugh
Executive Vice President and Chief Financial Officer at Welltower

Thank you, Nikhil. My comments today will focus on our second quarter results; performance of our triple-net investment segments; our capital activity of balance sheet and liquidity update; and finally, an update to our full year 2024 outlook. Welltower reported second quarter net income attributable to common stockholders of $0.42 per diluted share, and normalized funds from operations of $1.05 per diluted share, representing. 16.7% year-over-year growth or 19% year-over-year growth after adjusting for relief funds received in Q2 2023. We also reported total portfolio same store NOI growth of 11.3% year-over-year.

Now turning to performance of our triple-net properties in the quarter. As a reminder, our triple-net leased portfolio coverage stats have reported a quarter in arrears. So these statistics reflect the trailing 12 months ending 3/31/2024. In our senior housing triple-net portfolio, same store NOI increased 4.3% year-over-year and trailing 12 month EBITDA coverage of 1.4 times marketing new post-COVID high in coverage. In the quarter, we reached agreement to transition 36 properties operated by StoryPoint new perspective from triple-net to RIDEA, effective 3Q, bringing total year-to-date RIDEA transitions to 47.

Consistent with our strategy over the past two years, these conversions, despite being short-term dilutive, should prove highly accretive over time. As Welltower moves into the equity position in these assets continue to benefit from post-COVID recovery and fundamentals and the industry's long-term secular growth trends. In the case of these two operators, it also moves our entire relationship to RIDEA, creating complete alignment across our portfolio of properties with them.

Next, same store NOI growth, and our Long-Term/Post-Acute portfolio grew 2.7% year-over-year and trailing 12 month EBITDA coverage was 1.47 times which represents an increase from 1.23 times last quarter. As more of the recovery in the Integra Healthcare portfolio is reflected in our coverage metrics.

Moving on to capital activity. We continue to equity finance our investment activity in the quarter, raising $1.6 billion of gross proceeds in average price $96.64 per share. This allowed us to fund $1.2 billion of net investment activity and debt paydowns and end the quarter with $2.9 billion of cash, restricted cash in the balance sheet. In July, our treasury team, led by Matt Carrus, refinanced our revolving line of credit, achieving the increased capacity by $1 billion, resulting in $5 billion of total borrowing capacity, while reducing our borrow costs by 7.5 basis points. Through reduction facility fees and base rate to SOFR plus 72.5 basis points, and extending the maturity by two years. I want to thank our banking group for the support they continue to provide Welltower. We deeply value these longstanding relationships.

In July, we also issued $1.035 billion convertible note due in 2029. Note bears interest at 3.125%, and is convertible to equity at $127.91 per share. We intend to use the proceeds from the note to address our 2025 unsecured maturities coming due next June. The combination of these efficiently priced refinancings increased the total duration of our debt stack to six years and brings our total current available liquidity to $8.7 billion. Staying with the balance sheet, we ended this quarter with 3.68 times net debt to adjusted EBITDA and after completing our incremental $2.7 billion in net investment activity, we expect to end the year at approximately 4.25 times net debt to EBITDA.

The resiliency of our business model, trajectory of our future growth and strength of our balance sheet were recognized by S&P and Moody's in the quarter as they both moved their outlooks on our BBB plus and BAA 1 credit ratings to positive during the quarter. Lastly, as I move on to last night's update of our full year 2024 guidance, I want to remind you that we have not included any investment activity in our outlook beyond the $4.9 billion to date that has been closed or publicly announced.

Last night, we updated our full year 2024 outlook for net income attributable to common stockholders to $1.52 to $1.60 per diluted share. And normalized FFO of $4.13 to $4.21 per diluted share or $4.17 as the midpoint. This guidance increase represents an incremental increase to the midpoint of $0.06 per share from our NAREIT guidance and $0.085 per share from our first quarter normalized FFO guidance. The $0.085 to the midpoint is composed of $0.035 for an improved NOI outlook in our Senior Housing Operating portfolio $0.065 from accretive investment in financing activity offset partially by a $0.015 from higher G&A expectations and near-term drag from triple-net to RIDEA conversions.

Underlying this increased FFO guidance has increased an estimated total portfolio year-over-year same store NOI growth to 12.5%, driven by sub-segment growth of Outpatient Medical, 2% to 3%; Long-Term/Post-Acute, 2% to 3%; senior housing triple-net, 3% to 4%; and finally, Senior Housing Operating growth of 19% to 23%. This is driven by the following midpoints of their respective ranges. Revenue growth of 9.2%, made up of RevPOR growth of 5.25% and year-over-year occupancy growth of 290 basis points, and total expense growth of 5.5%.

And with that, I will hand the call back over to Shankh.

Shankh Mitra
Chief Executive Officer at Welltower

Thank you, Tim. In an effort to give you our owners a bit more insight and how we're thinking about the war [Phonetic] today, I would like to share a few micro observations. As we think about the last few decades over, there were several factors that provided a strong tailwind for investment returns of risk assets. Rates have gone from high to low with printed an awful lot of money. We brought future demand forward through fiscal borrowing almost everywhere in the world, including US, Europe, Japan and China. We benefited from globalization that led to lower inflation and we benefited for the most part, an era of peace and cooperation after the Cold War.

Our management team had and continues to debate if some of these tailwinds will turn into headwinds as we think about our investment time horizon, at the very least questioning if these factors become the lack of tailwind. This is especially relevant in the context of the few additional questions. First, society is aiding quickly in our markets. Is this trend inflationary or deflationary? Second, given the current sovereign debt levels and fiscal policy, what will happen to the long end of the rate curve, regardless of Fed actions. Third, now that the anchor of global E [Phonetic] is Japan has overcome zero lower bound, will the normal be higher for US rates. We have no idea how to answer any of these questions definitively. And to further complicate the picture is the interplay of this question against the backdrop of substantially reduced tailwinds, which I mentioned before. We do acknowledge that they will have an impact on investments we are making today, some negatively, some positively.

However, the beauty of our strategy and the platform is that we don't need these tailwinds to work in our favors. Let me expand. Would we benefit from a lower rate environment in which our assets we own will be worth more? Would such an environment turn our incredibly low leverage balance sheet into a powerful asset that we prudently tap into to drive partial earnings? Absolutely. Would it be fine, if not thrive, if we remain in a world of high long rates for an extended period of time? Unquestionably. As construction will remain subdued for foreseeable future and will continue to help solve broken capital structure problems.

Let's consider another issue. The aging of the population. While we're extremely excited about the higher end market demand that this trend will drive for many years, it also begs the question, is the demographic shift inflationary or deflationary in nature from a societal standpoint? If you are certain that the grain of our society is deflationary force, then we would be investing in middle market AL product, which we are not. We're sticking to AL product in micro markets, where we have conviction that we can achieve sufficient pricing power to pass on inflation and then some. This is especially important to us given overall lack of growth of caregivers commensurate with an older population, hence our obsession with product market fit. Amongst all these uncertainties we content with on a daily basis, whether it would be the direction of the economy, rates or geopolitics, what is certain that we're in the midst of a -- one of the most pronounced demographic shift ever witnessed. And it's occurring at the same time at which the challenges for new construction remain extraordinarily high. To put simply, we believe that we are in the very early inning of an exceptional multiyear growth for the industry.

And add in to John's and our operations, what our operations team is doing to drive digital transformation of senior housing industry, which should result in higher employee and customer satisfaction. We're confident in our ability to compound on a per share basis over a very long period of time for our owners. We as capital allocators and long-term investors will take compounding per share of our earnings over speculation of macro all day long. Long-term compounding is the only way we're aware of, is to create real shareholder wealth. As Buffett tells us, predicting rent doesn't count, building an art does. I truly believe, we have built an all-weather compounding arc that will continue to reward our owners across different environment for the years into the future.

As proud as I am of the exceptional execution of the world [Phonetic] team in recent quarters, I'm convinced the best days of this Company are still in front of us. And with that, let's open the call up for questions.

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Operator

[Operator Instructions] Our first question comes from the line of Jonathan Hughes with Raymond James. Your line is open.

Jonathan Hughes
Analyst at Raymond James

Hi. Good morning. Thanks for the time. Shankh, I think I heard you say there are $70 million and $40 million of future cash flow upside over the next few years from recent triple-net to RIDEA transitions, and about 7.5% of in place NOIs from seniors housing triple-net. I realize that's going to decline as we see some of those announced transitions be completed. But how much of the 7.5% can we see or do you want to see convert to RIDEA so that Welltower can participate in more cash flow and value creation upside? Thank you.

Shankh Mitra
Chief Executive Officer at Welltower

Yeah. Jonathan, we are focused on growing with a set of operators that we find to be exceptionally good in their region at their price point for their product and there are -- there remains portfolios in our triple-net that fits that bucket and over time, you can expect us to continue to work through that and convert into RIDEA. And there will be assets in triple-net that will remain triple-net, because we think for those assets, primarily mid-market assets, that's the right structure. We got to think about long term or obviously, as I mentioned last time, I think our last call, I mentioned that our underlying EBITDA in our triple-net portfolio is actually growing slightly faster than our RIDEA portfolio purely because of the geographic mix. That's primarily US and UK. But it will not be prudent for us to think, let's just convert the whole thing, because right now we have the growth, right. We have to think about long term and think about the growth prospects beyond stabilization relative to what we think, inflation will be over a period of time. But there are opportunities, and you can imagine that we're hard at work, continue to walk through with our partners to structure win-win deals.

Operator

And the next question comes from the line of Vikram Malhotra with Mizuho. Your line is open.

Vikram Malhotra
Analyst at Mizuho Securities

Good morning. Thanks for taking the question. Maybe just Shankh, building on your last comment, I don't know what innings we are in in terms of the recovery, but whatever phase we're in can you just maybe elaborate, give us color on sort of what gets you through this next phase of growth? Both internal and external. And I just mean like, you have some components that drove internal expenses and better pricing power. Seems sustainable. Can you comment on that? As well as on the external growth, just curious, the acquisitions you're doing like, how much occupancy upside do they have relative to the portfolio? Thanks.

Shankh Mitra
Chief Executive Officer at Welltower

Yeah. Let me -- Vikram, let me see if I can remember all the questions you asked. Let's just start with the acquisitions. Roughly, if you think industries in low 80s occupancy and there's no reason to believe, what, obviously an aggregate amount that we are acquiring anything but in that sort of market rate occupancy, they call it low 80%. So we think there is substantial occupancy upside. And I've said many, many times., really, the toughest part of the margin story is sort of call it 80% to low 80% occupancy, and majority of the flow-through happens after that. So not only occupancy upside, you should see tremendous amount of cash flow upside into that. We have never been yield buyers and we'll never be yield buyers. We are total return buyers, and that's just how we think about investments. So that's sort of one aspect of your question.

The second question is harder to answer, and I absolutely do not want you to sort of take this as my forward-looking comments. I have no idea. But as we are thinking about supply, demand, and more importantly, supply demand in our markets. But more importantly, my earlier comment that all the initiatives, platform initiative that John and his team has been building towards, we should see impact starting '25. So if you just sort of think about that aspect of it, I think occupancy can, I'm not saying it will, but can take a leg up as we think about '25. Right. But we sort of, but now we'll sort of look into the different strata of pricing in different types of occupancy in our own portfolio today. I will share an observation with you that above 90%. Just take it this quarter. Like, just obviously to make a point, not too specific in numbers, just if we think about 90% plus occupancy cohort of our portfolio, RIDEA portfolio, RevPOR growth was close to 7%, right. So our goal is, first, what we're trying to do is to get the portfolio to that level as the industry also fills up. Right.

So is it possible that as we go into a '26, sort of summer of '26 or summer of '27, we see a leg up in rates again. Absolutely, we can. But this is too early to comment. But, we'll see what market gives us, we're so far very pleased with how this summer season is playing out. July has been a very strong month for us, and we hope that the summer season play out strong, but it's too early to comment how next couple of years play out. But I wouldn't leave this question without answering the crux of what you asked. What inning we're in this growth cycle? Very early.

Operator

And your next question comes from the line of Nick Yulico with Scotiabank. Your line is open.

Nicholas Yulico
Analyst at Scotiabank

Thanks. Good morning. Just a question first, on the senior housing guidance. Can you just talk about why you didn't revise the same store revenue guidance for the segment, and then if we look at the sequential occupancy growth in the quarter, bit lighter than it's been, previously in second quarter. So just trying to understand that impact in the quarter. And then for the back half of the year, it feels like there's a bigger sequential ramp that's going to happen to get to the full year guidance. Just want to make sure that's correct. And maybe you had some commentary on July or anything else that gives you sort of confidence in that back half of the year occupancy ramp. Thanks.

Shankh Mitra
Chief Executive Officer at Welltower

Nick, let me try. And I think, John or Tim, you can jump in as you fit. There's several question I'm not sure, I remember of them all. First is the occupancy, I think you heard John's comment that we have thousands of units that are under renovation. That's going through a lot of units. Are actually offline. So that might have contributed, as John said, that will impact or has impacted some near term fundamentals. I've said this million times, that we will always sacrifice short term for long term. We would expect that will augment our 2025 growth, but we are confident achieving obviously the NOI growth that we have put out, otherwise, we would not be raising that guidance. On what was the other question? Second half.

Look, the thing is, you think about the summer selling season. I sort of think about that June, July, August, September phenomena. We got one month, obviously in the quarter. We're pleased with June and that's it. This is the second quarter is always a second half sort of growth as we come out of the spring season. And it's really July, August September that makes or breaks the year, and we're very pleased with July, and I have nothing more to add to that.

Operator

And your next question comes from the line of Joshua Dennerlein with Bank of America. Your line is open.

Joshua Dennerlein
Analyst at Bank of America Merrill Lynch

Yeah. Good morning, everyone. Tim just wanted to get your thoughts on how you plan to lean into the balance sheet as a driver of future growth. You've really taken the leverage down. And just thinking about the opportunity set as you go forward.

Tim McHugh
Executive Vice President and Chief Financial Officer at Welltower

And then, Josh, so, I think the key point for us is there is no plan to lean into it. As we sit here today, it just represents optionality. Right? And so think about how, where we're at from a leverage, standpoint and how we're still continuing to fund our investment pipeline. It's all about what we can't plan for, and at that point, it provides. You the backstop and the ability to continue doing what we're doing and the business model doesn't need to change. In really any macro backdrop.

Shankh Mitra
Chief Executive Officer at Welltower

But Josh, if you just think about longer term basis, there is massive organic deleveraging that's happening. And at the same time, the free cash flow generation is significantly picking up. You are onto something as you think about a longer term capital structure. We clearly don't think, if we just stay where it is and organic deleveraging continues to happen. We'll be three times levered so, right? We don't think that's where our Company of our size and scale should work at. So there is definite date, capacity to tap into, to drive per share growth. But as Tim pointed out, that, it's the optionality. That's what I've focused on. It's not. a question of what we will, in a given period of time do. It's -- the question is what we can.

And as sort of as you think about worse than normalized earnings for this Company, if you think about that in terms of normalized balance sheet, not a point in time balance sheet that's too highly leveraged or too lowly leveraged as we are.

Operator

And your next question comes from the line of John Kilichowski with Wells Fargo. Your line is open.

John Kilichowski
Analyst at Wells Fargo & Company

Thank you. In your opening remarks, you mentioned the operating leverage that's inherent in the business. Maybe could you talk about run rate where you think that that can take margins, too?

Shankh Mitra
Chief Executive Officer at Welltower

I think you're asking us to speculate on longer-term margins. I'm not going to do that. I will just say that, we are -- that depends on occupancy and all the -- some or sort of all the operating platform initiatives that John has been building towards. But as we have said, before that, if we can take margins higher than pre-COVID margins, that -- at the very least, you can expect the significant G&A savings for both me and John stepping down. Either way our shareholder should -- should be making money, either through that margin expansion or through our failure of getting to where we think we should be through G&A reduction.

Operator

And the next question comes to the line of Michael Griffin with Citi. Your line is open.

Michael Griffin
Analyst at Smith Barney Citigroup

Great. Thanks. I'd be curious to get some more color just on the investment environment and acquisition opportunities you're seeing out there. Has there started to be more competition for the product that you are looking to acquire or our capital partners looking to come solely to you, I think similar to what we've seen so far this year. And then maybe if you can comment on the transaction market broadly, are you seeing mainly stabilized product trade or some more of that value-added component.

Shankh Mitra
Chief Executive Officer at Welltower

Yeah, so I'll try to start. Nikhil, please jump in. So we -- there is, it depends on where in the product cycle you have availability of debt. So if you think about more stable product which has in place significant occupancy and significant in place cash flow that still can be financed. So if there is any competition, then their competition is there. We have no interest in buying their product. We are total return investor. You have to think about if you buy a 90%, 95% occupied senior housing billing, no matter what cap rate you buy at, you'll end up being at a basis that at least for most cases, is not acceptable to us. For us, it's always about basis and staying power. That's how we invest capital. Right, so if there is any sort of interest or it's just purely on availability of debt. We play at a space where we are much more interested in future upside, much more in place interested in bringing our operators to change the operating platform and the operating environment. And that's why we don't, we just, obviously, we have put up this kind of investment volume purely because people are coming to us directly before they go to market, you will see things that go to market. A lot of times we have looked at it and that decided that's not a fit to our portfolio.

We are not -- this company is not designed to buy. We're trying to invest capital and build our regional density. So we think about assets and one asset at a time, depending on what other assets we own in those markets with those operators, and that's how we think about this business.

Operator

And your next question comes from the line of Michael Carroll with RBC Capital Markets. Your line is open.

Michael Carroll
Analyst at RBC Capital Markets

Yeah. Thanks. Nikhil, I wanted to touch on your comment that you made in your prepared remarks regarding foreign counterparties. Do you know, or I guess, how much seniors housing exposure do these parties have? And why are they looking to exit or reduce their exposure? I mean, are they just looking to completely get out of the business, or are they just looking for a partner that can help them kind of capture some of the seniors housing upside that they might not be able to do themselves.

Nikhil Chaudhri
Executive Vice President, Chief Investment Officer at Welltower

Yeah, I think, I'll start with the reason they're looking to get out. It's the same as domestic counter-parties, right. It's debt pressure. Now, obviously, foreign counterparties have the benefit that the -- their net outcome in their local currency is not as bad given that the dollar is fairly strong, but the reasons are the same, and at least in the transactions that we're working on with a few of these counterparties, it has been to buy them out completely, not joint ventures or anything like that. So we're looking to do simple asset acquisitions like we have been in the US.

Operator

And your next question comes from the line of Juan Sanabria with BMO Capital Markets. Your line is open.

Juan Sanabria
Analyst at BMO Capital Markets

Hi. A question for Shankh or John. You talked about platform investments starting to drive growth for the shop business in '25. So, just curious if you can make some general comments about, what success would mean for you with regard to the platform investments and the growth contributions in 2025?

Shankh Mitra
Chief Executive Officer at Welltower

One, I think I have already hinted about this to Vikram's question earlier. But we're very -- as I said, we're very pleased with the occupancy growth over the last couple of years, including this year. But if we -- all the initiative that John has been building towards, if that can enhance that growth, we'll be very pleased. We shall see. Even this year is not over yet. It's hard to comment on next year, but we'll be very pleased if that happens.

Operator

And your next question comes from the line of Michael Mueller with JPMorgan. Your line is open.

Michael Mueller
Analyst at JPMorgan Chase & Co.

Yeah. Hi. Your development pipeline and commitments are about 75% Senior Housing and 25% Outpatient Medical, I guess how do you see these dollars invested and the mix between the two trending over the next few years?

Nikhil Chaudhri
Executive Vice President, Chief Investment Officer at Welltower

Yeah, I think, I just want to clarify, when you say 75% Seniors Housing, on our development page we provide, in the stuff, we provide a breakdown by units, and what you'll see is, it's predominantly wellness housing, which is age restricted or age targeted product, low service. So it's not traditional Seniors Housing, I mean, there's barely any Seniors Housing in there, in the US. There's a couple of projects in the UK. But as Shankh mentioned in his prepared remarks, we have not been able to make Seniors Housing development spend, so it makes no sense to do something that doesn't work out.

Operator

And your next question comes from the line of Jim Kammert with Evercore ISI. Your line is open.

James Kammert
Analyst at Evercore ISI

Hi. Good morning. Thank you. Actually, just building in that prior question. When you think about the wellness housing segment, what is the organic growth profile there? Say, contrasted with what's called more traditional senior housing, the IL, AL, et cetera. Thank you.

Shankh Mitra
Chief Executive Officer at Welltower

I think I mentioned that two quarters ago or maybe even last quarter, I don't recall. But if you can go back and check. But since 2018, we have built this business today to about 25,000 units. That whole business through a pandemic compounded roughly between 8% to 10%. So that's obviously, as you know, these communities are highly occupied, and despite that, they have compounded at that level. I hope so, that gives you a sense of why we're excited about the business.

Operator

And your next question comes from the line of Ronald Kamdem with Morgan Stanley. Your line is open.

Ronald Kamdem
Analyst at Morgan Stanley

Hey, thanks so much. So looking at the cash flow statement, look like you generated $1 billion of operating cash flow over a six month period, which is -- looks to me like a first for the Company. I know John is doing a lot on the operational side, which we'll see in 2025. But curious if there's any sort of thought, and it either in sort of working capital efficiency capex, right as you're thinking about free cash flow as you sort of scale and continue to grow these businesses, are there still sort of potential upside drivers to that? Thanks.

Shankh Mitra
Chief Executive Officer at Welltower

Ron, I would say, we are in the very early innings of seeing upside. I think, John mentioned in his prepared remarks that for the exact same scope of work in exact same places, we're able to drive 25% to 50% lower cost on capex initiatives and all. And more importantly, we can drive at a much faster turnaround. Just, if you think through that the biggest question that we have in front of us was the frictional vacancy. Time is much more important than even money. Right. Because turnaround time equals to occupancy equals to your higher NOI sort of your stabilized NOI. So you just think about that we're super-excited about it. There's a lot going on in the Company, but we are excited about at the end of the day about free cash flow generation. So, to answer earlier question on balance sheet, I mentioned that. Just think through where free cash flow generation will be, when we get to your definition of frictional vacancy, right? So we're excited about it, we're driving cash flow at the end of the day, that's all that matters. And we think we're in the very early inning of that. There's a lot to come.

Operator

And your next question comes from the line of Rich Anderson with Wedbush. Your line is open.

Richard Anderson
Analyst at Wedbush Securities

Hey, thanks and good morning. So I want to talk about the longer term growth potential of senior housing shop, assuming it's not 20%. And despite everything that you said, when you think about RevPar -- RevPOR, I know you're focused more on the spread, so even if inflation subsides, I think you still get what you want there, but then on occupancy gains, I wonder if you would agree that it's harder to get from 85% to 90% than it is to get from 75% to 80%, just generally in life is that last mile of occupancy harder than the first mile. And so when you think about that, but then you layer into the fact, this is a very small industry. Right. It's 1 million, 1.5 million units in the US. And I wonder if that sort of dispels this occupancy theory I have, because there's so few options. And if you can, at the end of the day, when you roll up all these thoughts, is the -- sort of the growth profile of senior housing long term still approaching 20%, when you think about all this or is it something significantly less than that, but still impressive. Thanks.

Shankh Mitra
Chief Executive Officer at Welltower

So first, let's talk about where we disagree.

Richard Anderson
Analyst at Wedbush Securities

Okay.

Shankh Mitra
Chief Executive Officer at Welltower

Let's not take -- let's not take example of what exactly you said. I'll tell you, it's much harder to get to 95% than actually stay at 95%. So, your basic assumption that it gets harder as you grow on the occupancy assumption is exactly opposite of what our assumption is. So that's sort of the number one point. Number two is what is the future growth of senior housing as a business, we will get -- we will debate that when we get there. Our first goal is, as I mentioned, you probably have picked up on my earlier comments that as you stabilize assets, your ability to charge or your ability to get to higher RevPOR increases pretty dramatically. Right. So that's basic supply demand. And so first, our goal is to get the whole portfolio there. And as you know, we're constantly reloading the gun, we're constantly buying lower occupancy buildings. And Nikhil bought a bunch of buildings this quarter that are 40% occupied, 50% occupied, right. So we have a few years of work ahead of us to get to the portfolio to where we believe frictional vacancy is, and it sounds like you and we have a very different opion of what that frictional vacancy is, but let's just get there, and after that, we'll debate what the long term NOI growth of the business looks like. However, I'll give you a hint to think about on your own. Think about what operational leverage at different level of occupancy is. The NOI growth is a function of -- at a occupancy level what your flow-through margins are.

And, as you know, flow-through margins goes up as occupancy goes up. Purely, that's called operational leverage, right. That's just operating leverage. Once you think through that, you can come to that conclusion yourself, but we're not going to sit here and speculate, we first need to get to the promised land.

Operator

And your next question comes from the line of Austin Wurschmidt with KeyBanc Capital Markets. Your line is open.

Austin Wurschmidt
Analyst at KeyBanc Capital Markets

Yeah, thanks. I wanted to hit on John's comments around focusing on lower acuity customers. And I'm just curious how long the tail is to continue to draw upon that resident base and given the longer life cycle that you referenced, how does that play into your ability to sustain kind of the RevPOR, ExpPOR spread that you're focused on.

Nikhil Chaudhri
Executive Vice President, Chief Investment Officer at Welltower

We have a long runway here. But again, just going back a step, so we're all on the same page. For myself, coming from the multifamily world, when you looked at rents, effectively, you're looking and saying, okay, bigger rents are better because largely the expenses are banked irrespective of occupancy. When you switch into senior housing, it's a different story, because higher rents are in part reflective of higher acuity. Higher acuity is requires higher care and therefore cost, and therefore higher RevPOR doesn't necessarily mean higher NOI. And so what my comments were in my script, and what Shankh has talked about is we're focused on optimizing NOI, increasing NOI. And in doing so, clearly targeting lower acuity residents coming in who have longer stays all in lower care, all goes towards, in the AL world all goes towards maximizing NOI and NOI growth over time.

We're at the very beginning of that process. And we put a lot of work into it, but obviously it takes time to work through all the different rentals, all the different properties, so we have a ways to go. And then that's completely obviously separately from all the other operating initiatives we have going on, which have a positive impact in both areas RevPOR and ExpPOR.

Operator

And your next question comes from the line of Omotayo Okusanya with Deutsche Bank. Your line is open.

Omotayo Okusanya
Analyst at Deutsche Bank Aktiengesellschaft

Yes. Good morning, everyone. And again, congrats on another standout quarter. Curious about the shop portfolio. Again, the operating margin is still in the high 20s now. I'm kind of curious, that step to kind of go back to pre-pandemic highs of margins in the 30s. What has to kind of happen to kind of get there? Is it still further moderation, labor cost? Is it additional occupancy pickup even though occupancy is pretty high relative to pre-pandemic levels? I'm just wondering how we kind of think about getting back to that kind of NOI margin over the next 12 to 24 months.

Shankh Mitra
Chief Executive Officer at Welltower

Yeah. Tayo, good morning. So, first, I just want to clarify that we're not just thinking about going back to pre-pandemic margins. As I said, that if that's all we do, we failed. So but what needs to happen to get to a higher level of occupancy -- a higher level margin is simply we need to get to high level occupancy. So I think there's a lot of businesses you guys follow and cover and all, and generally speaking, it's in our head, the pre-pandemic was good. We have to remember the pre-pandemic for senior housing business was actually pretty bad times, right? We got a few years of oversupplied situations from call it '15 to '18. Pre-pandemic wasn't good time. So we should not target to get to pre-pandemic, but to answer your question, occupancy needs to be higher for us to get there. And hopefully what you heard today that we're excited about occupancy growth this year, excited about occupancy growth next year, and we hope that we will get to those margins as occupancy builds.

Operator

And your next question comes from the line of Wes Golladay with Baird. Your line is open.

Wesley K. Golladay
Analyst at Robert W. Baird

Hey, good morning, everyone. Can you talk about what is the timeline to stabilize your wellness housing developments and how much does falling lumber impact the development cost?

Shankh Mitra
Chief Executive Officer at Welltower

It's about 12 to 18 months, sort of. We think about stabilization -- just think about kind of two summers is what it takes to lease up these communities.

Nikhil Chaudhri
Executive Vice President, Chief Investment Officer at Welltower

I think on the lumber point that has helped, but overall cost of development has not come down. If you put everything in the blender with different contractors, different trades, labor cost, construction cost is still higher than it was a couple of years ago, meaningfully.

Operator

And your next question comes from the line of Emily Meckler with Green Street. Your line is open.

Emily Meckler
Analyst at Green Street

Good morning, guys. On the last earnings call, you mentioned the significant amount of distress senior housing opportunities in the market, what percentage of these are at risk of salt [Phonetic] properties totaling roughly $16 billion inclusive of agency and bank loans outstanding? Would you consider of a quality and price you'd be willing to buy?

Shankh Mitra
Chief Executive Officer at Welltower

Emily, I'm not going to try to speculate on what percent of that we will be willing to buy. We, as I've said that we don't have an amount in our mind that we want to buy. We're investors -- we're not deal junkies. Our entire strategy is based on something very simple, which is one to build regional density and grow with our operating platforms. That operating partners, and as we see, one asset at a time and we think about how it fits to the asset that we own in that area. We will make a decision to acquire or not acquire at a price. So it's a very strategic decision, delivery decisions that is taken on one asset at a time. You can see, Nikhil said we acquired 7,000 units to 82 different communities, and we made 82 different deliberate decisions. This is not, let's go buy senior living and buy $8 billion [Phonetic] at wide push and spread. That's just exactly what we don't do. So I'm not going to sit here and speculate, but I will tell you that we see a lot of motivated counterparties who have -- who wants us to help them solve their debt problem. And we're happy to do so.

Operator

[Operator Closing Remarks]

Corporate Executives
  • Matt McQueen
    Executive Vice President, General Counsel & Corporate Secretary
  • Shankh Mitra
    Chief Executive Officer
  • John Olympitis
    Senior Vice President, Head of Corporate Development
  • Nikhil Chaudhri
    Executive Vice President, Chief Investment Officer
  • Tim McHugh
    Executive Vice President and Chief Financial Officer
Analysts

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