NASDAQ:AFRM Affirm Q4 2024 Earnings Report $1.35 +0.05 (+3.85%) Closing price 04/15/2025 04:00 PM EasternExtended Trading$1.36 +0.00 (+0.37%) As of 04/15/2025 05:48 PM Eastern Extended trading is trading that happens on electronic markets outside of regular trading hours. This is a fair market value extended hours price provided by Polygon.io. Learn more. Earnings HistoryForecast OPAL Fuels EPS ResultsActual EPS-$0.14Consensus EPS -$0.45Beat/MissBeat by +$0.31One Year Ago EPSN/AOPAL Fuels Revenue ResultsActual Revenue$659.19 millionExpected Revenue$599.50 millionBeat/MissBeat by +$59.69 millionYoY Revenue GrowthN/AOPAL Fuels Announcement DetailsQuarterQ4 2024Date8/28/2024TimeN/AConference Call DateWednesday, August 28, 2024Conference Call Time5:00PM ETUpcoming EarningsOPAL Fuels' Q1 2025 earnings is scheduled for Thursday, May 8, 2025, with a conference call scheduled on Friday, May 9, 2025 at 11:00 AM ET. Check back for transcripts, audio, and key financial metrics as they become available.Conference Call ResourcesConference Call AudioConference Call TranscriptSlide DeckPress Release (8-K)Annual Report (10-K)Earnings HistoryCompany ProfileSlide DeckFull Screen Slide DeckPowered by OPAL Fuels Q4 2024 Earnings Call TranscriptProvided by QuartrAugust 28, 2024 ShareLink copied to clipboard.There are 13 speakers on the call. Operator00:00:00Good afternoon, and welcome to the Affirm Holdings 4th Quarter Fiscal 20 24 Earnings Call. Following the speakers' remarks, we will open the line for your questions. As a reminder, this conference call is being recorded and a replay of the call will be available on our Investor Relations website for a reasonable period of time after the call. I'd now like to turn the call over to Zane Keller, Director of Investor Relations. Thank you, Zane. Operator00:00:25You may begin. Speaker 100:00:27Thank you, operator. Before we begin, I would like to remind everyone listening that today's call may contain forward looking statements. These forward looking statements are subject to numerous risks and uncertainties, including those set forth in our filings with the SEC, which are available on our Investor Relations website. Actual results may differ materially from any forward looking statements that we make today. These forward looking statements speak only as of today, and the company does not assume any obligation or intent to update them, except as required by law. Speaker 100:00:59In addition, today's call may include non GAAP financial measures. These measures should be considered as a supplement to and not a substitute for GAAP financial measures. For historical non GAAP financial measures, reconciliations to the most directly comparable GAAP measures can be found in our earnings supplement slide deck, which is available on our Investor Relations website. Hosting today's call with me are Max Levchin, Affirm's Founder and Chief Executive Officer and Michael Linford, Affirm's Chief Financial Officer. In line with our practice in prior quarters, we will begin with brief opening remarks from Max before proceeding immediately into questions and answers. Speaker 100:01:36On that note, I will turn the call over to Max to begin. Speaker 200:01:41Thank you, Zane. Obviously, we had a killer quarter and fiscal year on both growth and profitability sides of the ledger. And so as is our custom, the better the results, the less canned comments I'll offer. There are some really good new stats in the letter that Michael and I penned, so please have a look at that. One thing though that's not in the letter that I did want to share, to build on a great momentum that we're having to help us continue to scale in the long term, we're evolving our leadership structure a little bit. Speaker 200:02:12Very excited to share that our Chief Financial Officer, Mr. Michael Linford himself will be taking on an expanded new role as Chief Operating Officer for Affirm. For now, he will remain our CFO, but today, we also have the talented and handsome Mr. Rob O'Hare, a veteran of the Affirm Finance team joining us on this call for a reason. I expect Rob to take on the CFO role by the end of this fiscal year, still reporting to Michael. Speaker 200:02:37Please make Rob feel welcome. He's a good man in Theram. Back to you, Zane. Speaker 100:02:44Thank you, Max. With that, we will now take your questions. Operator, please open the line for our first question. Operator00:02:52Thank you. Our first question comes from the line of Jason Kuper with Bank of America. Please proceed with your question. Speaker 300:03:02Hey, thank you guys. It's good to see these numbers. I was curious if you could comment just as we think about fiscal 2025 guidance, just your general approach to assessing what the credit environment might look like. You obviously continue to control that extremely well. And maybe as part of that in this category of fiscal 'twenty five assumptions, I know you said that B2B and some other newer initiatives, including the Apple Pay partnership, are not expected to be material. Speaker 300:03:31But can you maybe tell us a little bit more about how you guys define material? Because it sounds like there may be something in the numbers for it, but we just love to unpack that a little bit. Thank you. Speaker 200:03:44Thank you. Great, compound question. So I'll as is our custom, I'll give some high level answers and Michael will probably contextualize it a little bit better than I can. So in terms of credits, just a friendly reminder to everybody, these numbers are not an accident. We decide what we want to see. Speaker 200:04:04Obviously, there is variability, but we have a really short term exposure. Our consumers don't borrow money from us for too long. Every transaction is underwritten separately. We are by design and definition in control of our credit outcomes. What you see today Speaker 400:04:21are the numbers that we wanted Speaker 200:04:22to have and we're happy with that. We'll continue to do exactly the same thing. Every time we plan our credit outcomes, we tell ourselves what it is that we want to see the DQs and that's what we typically end up with plus or minus minor noise. In terms of setting guidance, we did this last year and we thought we kind of got the right solution or the right formula and we repeated again this time. We set the floor. Speaker 200:04:48As risk managers, we are inherently conservative people. We like to guide all of you to a number we feel is pretty well baked. We will get there. And then we turn around and tell the team we got to do much better than this. We got to beat this number. Speaker 200:05:02This number is in the bag. Let's do go, go, go, let's do better. That's what happened in fiscal 2024. That is our plan for fiscal 2025. Now the thing that makes us some place to work at, lots of things change. Speaker 200:05:15There will be something that's going to fall out of our plan for 2025 because some really cool opportunity is going to come up and we'll prioritize the opportunity and we'll part ways temporarily with whatever it is that the opportunity will take the place off. None of that is in the guide by design. We are putting in the guide what we think we will get to with a really good degree of certainty. That's the philosophy. Mike, I can probably give you a little bit more color if you want. Speaker 400:05:41Yes. And I think you see the growth rate slide in the Q1 guide is obviously those things are reflective of where we've actually seen progress for initiatives that have shipped and are already contributing. And that's where we're seeing an acceleration in GMV in Q1 so far. I think the broader question around the new initiatives, things like B2B and our partnership with some of the wallets, The question of materiality I should clarify is little end material. So we're not trying to use any sort of strict definition here. Speaker 400:06:12But for us, it would really need to be 100 of 1,000,000, $1,000,000,000 type range before we start thinking about it as influencing the trajectory in a material And so when we look at a lot of these opportunities, they're either not yet shipped, as is the case with several of our wallet partnerships where they're not live yet. We don't think it's prudent to try to guess the timing of those in terms of their impact. We retain a lot of confidence on how big they will be eventually, but are being very mindful around setting guidance that is stuff that's live in the ground and contributing today or that we have control and direct line of sight to as opposed to things that could take a few quarters to roll out and therefore have more uncertainty to them. And so I think whether it's the wallet partnerships or any of our international initiatives, we're confident on the size and scale of those or else you wouldn't be spending time on them. But we're communicating to you that if they do end up being material, that would actually be material upside to the outlook that we provided for the fiscal year. Speaker 300:07:09Very helpful. Thank you, guys. Operator00:07:16Thank you. Our next question comes from the line of Reggie Smith with JPMorgan. Please proceed with your question. Speaker 500:07:23Hey, good evening and thanks for taking the question. I guess we've seen the business perform in a rising rate environment. I'm curious how you're thinking about the business in a potentially falling rate environment. And I'm curious around 2 things really, consumer spending, and then thinking about I know you guys price each transaction uniquely with the APR. And I'm wondering if there may be some benefits to your model versus traditional credit cards where the rates are pegged to the prime rate. Speaker 500:07:54And is there any play area for play in there in terms of the pricing the way down? Thank you. Speaker 200:08:03Thanks, Reggie. Great question as always. There's a huge amount of benefits in not being tethered to a single price that was handed to you in a form of a line that floats precisely with the funds rate. The coupling is unnatural. We've always said it from the very beginning, this idea that you negotiate your credit card rate, even if it's floating kind of once and for all basically and the merchant negotiates their acceptance rates once and for all is bullish. Speaker 200:08:37Like we live in the connected real time world, why wouldn't we be negotiating these rates in real time? And that's what we've built and that's why Affirm is successful. That's our innovation. As the rates move writ large, as they go up, obviously, we end up having to pass some of the costs through as it hits us to consumers. Practically, would this mean that at some point, someone who would have been approved will not be approved because the price is just not the number that we want to put. Speaker 200:09:07We have limits. We don't want to go above the Military Lending Act number and that's a decision we made a long time ago and don't plan to change. As the rates come down, the very first consumer side impact will be better approval rates. Pricing is always fungible. We price things in real time. Speaker 200:09:23We can change it as we go. But the most exciting thing about reductions of that funds rate is we'll just have more active users. We'll have more new users. We'll have more repeat users because we'll be able to approve more people. Speaker 400:09:36The only thing to add is the rate at which the rates change is very important. We saw a very quick rise in rates as rates went up and you saw us react to those changing rates on the timeline we talked about. We're very well positioned now to be reactive such that if they were to move that quickly again, I think we could move very quickly. But that's not in our assumption set. We don't believe that will happen. Speaker 400:10:03And I think we're talking about here a change in direction of rates more than the magnitude for the time being. And so very little change in the near term based upon the booths that have already been priced in by the market. Operator00:10:26Thank you. Our next question comes from the line of Ramsey El Assal with Barclays. Please proceed with your question. Speaker 600:10:35Hi. Thanks so much for taking my question this evening. RLTC fell above nicely above your range this quarter and I know you called out a presumably non recurring $30,000,000 benefit from a single securitization. What are the key puts and takes we need to consider for RLTC performance in 2025 sort of in your internal planning, what are shaping up to be the bigger variables to keep in mind? Do we need to see Fed rates come down, funding costs come down a certain amount? Speaker 600:11:09Do we need to see credit performance hanging at certain levels? Where are the pressure points next year? Speaker 400:11:15Yes, great question. So again, on Q4, we did do a non consolidated securitization. We don't do those every period. And so when we're able to do them, you do have a little bit of a chunky benefit, which pushed us slightly over the 4% range we'd like to think about as the ceiling. When you take that out, the RLTC rate in Q4 is pretty consistent with the guidance that we gave for Q1. Speaker 400:11:41So we think it's pretty stable sequentially. Speaker 700:11:44And the Speaker 400:11:45big puts and takes are mostly related to mix of business that we are originating on the platform and the associated credit outcomes and then how we execute in the capital markets. I think the team has done a phenomenal job this past 12 months in broadening our access to really attractive capital sources and that's been done with ABS deals, been done with Fordflo deals and we continue to think there's lots of opportunity for us to do more here. And certainly if we're able to do that, we can deliver strong margins. We are signing up for a 10 basis point expansion in the RTC percent of GMV versus last year. And we feel like that's possible because of a lot of the full year benefit of the and work that we've taken on, plus the fact that we do think we're in a very strong position with respect to the capital markets. Speaker 600:12:38Got it. Thank you. Operator00:12:43Thank you. Our next question comes from the line of Will Nance with Goldman Sachs. Please proceed with your question. Speaker 800:12:51Hey, guys. Nice results today. Speaker 900:12:54I appreciate you taking the question. Speaker 800:12:55I wanted to follow-up on the kind of dovetailing off the earlier point around kind of having a lot of control and visibility into the credit outcomes that you expect when you set the underwriting targets. I thought the stats in a different direction, the stats in the shareholder letter around the number of repeat users and repeat transactions increasing over time, I thought was interesting. And so I'm wondering if your visibility into forward volume is increasing to kind of a similar way where you now have a much better picture about how the volume trends might check out over the coming year. I just thought it was interesting the increases in number of transactions per user and the number of repeat users. So how is that impacting the way that you look at the business internally and kind of plan for the coming year? Speaker 200:13:42If we're on a kind of, if you look at the gaps between those cohort curves, they're pretty big, which means that we're not yet struggling, if you will, to improve those numbers. So the fact that we are driving this outsized gain just means that there's a lot of work to do. The way we think about what's going to happen to the Affirm card, for example, right now we're on the order of $3,000 of annual spend. The right number from my point of view is $7,500 at least and on the order of 20,000,000 active cards. That's the target. Speaker 200:14:19When we get there, I don't know, but that is what I think is both possible and required for us to succeed. Are we going to get there in fiscal 2025? Probably not, certainly not making any promise on that front. But the leaps that we're showing in these charts speak for themselves. They're big. Speaker 200:14:35That means there's a lot of opportunity. So we forecast what we think we'll get and that's in the guide and we got some really cool ideas and that a lot of them are Speaker 700:14:45going to work. Speaker 200:14:48Got it. Appreciate it. Operator00:14:54Thank you. Our next question comes from the line of Andrew Bock with Wells Fargo. Please proceed with your question. Speaker 700:15:03Thanks for taking the question guys. Wanted to talk about the sources of operating leverage there in the guide here. Mean, you're calling for 18.4 percent AOI margins. I think that's a little bit better than what you've previously been guiding for, for the growth above 20%. So just wanted to get your thoughts on that as given the current growth profile and the strength of that number. Speaker 400:15:30Yes. I think one thing that we as a leadership team are really proud about is just how quickly we made progress on operating leverage in the business. I think we had a lot of conviction of where we would get to for a long time. The pace at which we were able to get there over the past 12 months has been phenomenal. And your Q4 results, I think, are a great data point on that trajectory. Speaker 400:15:57And I think that we feel that continuing to expand our margins is good discipline. And with that, gives us the focus we need to actually operate better. And the things that temper that are we do have a ton of opportunity ahead of us. And so we don't want to operate at terminal margins. We do want to show progress. Speaker 400:16:16And I believe at the JPMorgan Conference last May, this May, I outlined that we would expect to continue to expand margins. We're signing up for 200 basis points this year and feel like we still have quite a bit of runway of margin expansion to do into the future. And that will just be tempered with the opportunities that we have to invest, in particular, in continuing to expand our team. Speaker 800:16:42Good stuff, guys. Operator00:16:47Thank you. Our next question comes from the line of Rob Wildhack with Autonomous Research. Please proceed with your question. Speaker 1000:16:58Hi, guys. Maybe to take the earlier question on rate cuts and funding costs and connect it to the 2025 outlook. Could you give us some color on how much the current rate curve and expectations might be benefiting approvals in fiscal 2025 and in that light how much it could benefit the growth outlook? Speaker 400:17:15It's a good question. We do not take into account the rate curve, I. E. Future market expectations of funding costs into our decisioning explicitly. It does get reflected as we negotiate capital deals. Speaker 400:17:27The market's expectation of rates does get reflected into those deals and so it affects our average cost of funding, which in turn affects our decisioning. But we don't we're not looking out and saying, with 2 rate cuts on the horizon, let's go get more aggressive. Instead, we look at our current funding costs and compare them to what we need to generate to be profitable on a transaction basis. And there is an important reason why these things flow through a bit on a volag basis. A lot of the funding sources we have are not floating rate funding facilities. Speaker 400:17:58And so our AVS deals, for example, have fixed cost of funds. So it will take a while for the deals that we've done over the past year, year and a half to be refinanced in the next 2 years. So the funding costs are a bit stickier, which means you don't doesn't flow through quite as immediately, as you might think. Speaker 1000:18:18Okay, thanks. Would that mean then that if you get to, say, spring 2025 and rates are a lot lower than they are today, there would be potential upside on approvals because of the lower interest rate environment and lower funding costs? Speaker 400:18:32With one caveat. If the reason why rates are being cut is because we're in a perfect economic scenario, then yes. But of course, I think we're mindful of the fact that a thing that's probably happening in that scenario is some pressure on the labor market, which has been very, very tight. If it begins to loosen, we, of course, would need to take into account that as we think about where we set approvals. Speaker 1000:18:56Okay. Very helpful. Thank you. Operator00:19:01Thank you. Our next question comes from the line of Kyle Peterson with Needham. Please proceed with your question. Speaker 400:19:09Great. Good afternoon, guys. Thanks for taking the question. I wanted to touch a little bit on the outlook in particular your growth expectations kind of between the network and merchant network and network revenue and interest in gain on sale and such. I guess, which bucket are you guys expecting to be a bigger contributor to growth in FY 'twenty five? Speaker 400:19:37And just how should we think about the split between the revenue streams? So the thing that changes the mix across revenue streams is either the mix of originations and therefore the associated like loan content and then the capital strategies behind it. So as we lean a little bit more on gain on sale or get better pricing gain on sale, you see the gain on sale line go up. And equally as you have maybe higher MDR bearing loans, you'll see some increases there. I think really, it's difficult to identify and we're not giving guidance on which line item for you to model out. Speaker 400:20:16But the root cause is that we've made the asset more valuable. When you make the asset more valuable, you monetize it at a higher rate. And that's why we do think there's about 10 bps of more revenue, so flowing all the way down to the revenue less transaction cost part. Speaker 200:20:34Got it. That's helpful. Thank you. Operator00:20:40Thank you. Our next question comes from the line of Dan Doleville with Mizuho. Please proceed with your question. Speaker 500:20:49Thanks. Great quarter guys and then congrats on the GAAP profitability in the 4th quarter. I wanted to ask about Apple Pay Later. I think a couple of years ago when they announced that they're getting into buy now pay later, the Affirm stock was under pressure. 2 years later, they capitulate and you guys are handling the volumes. Speaker 500:21:13Like is there maybe you can talk, Max, a little bit about like the fact that it's much more difficult to do buy now, pay later than a lot of people think that it's just a product without a brand and without the ability to take risk appropriately? Because it sounds like from an Apple perspective, there's much more to affirm than what a lot of people were thinking. Speaker 200:21:37Thank you, Dan. Give Dan full credit. He totally front ran my GAAP surprised by apparently correcting correctly predicting it. Nice note. So on the Apple side, I don't think they're capitulating. Speaker 200:21:55I think they if anything are saying this buy now, pay later thing is huge and important and is not a feature. It's a major thing that is just as important as credit cards and maybe I certainly think it is more important than credit cards because it's the better way. Creating a platform for companies like Affirm to deliver the product with all the bells and whistles, with all the unique things that we know how to do well is very smart strategy. I don't think it's backing out of something. It's embracing the fact that this is a complicated really, really textured set of offerings that works in different ways for different audiences. Speaker 200:22:31The thing that is there's a couple of things that don't meet the eye readily in our business that every time I think I've explained, I find that people don't necessarily fully understand. So who knows? But to sort of repeat the thing that I do try to explain on and on, underwriting is hard. You got to get data, got to get it in real time. You have to verify it for both validity and accuracy and timeliness and all that good stuff. Speaker 200:22:58And it's a real complicated thing that we do here really well. We've been at it for 13, 14 years almost now. And that's our DNA. People talk about AI as if it happened yesterday. We've been in what used to be known as AI for a lot longer than it was a thing that people throw around as a reason to lay off their employees. Speaker 200:23:17So we use a lot of machine learning and we do a lot of good work there. So that's hard and unless you're really focused on it, you're not going to do as well as a specialist like we can. Part 2, which is to call out and give props to our intrepid sales team, there's enormous effort involved in signing up merchants because what we offer is really incremental, but it's also really complex. We're coming to them and saying credit cards cost you a couple of points. You should give us 3.5%, 5.5%, 7.5% major slices of your margin for transactions that we promise you will be really, really incremental. Speaker 200:23:55And the way we're going to make it work is not by giving consumers flat out cash back or discounts or all the sort of tired credit card tricks. We're going to give them access to credit on extraordinary terms. With no APR at all or really low subsidized APR, that's going to matter to a certain consumer in a really big way. We're going to do it transparently and at the point of sale, as they make a decision, all that's going to come together, it's going to help them decide, it's going to help them get off the sidelines and buy right now and help you, Mr. And Ms. Speaker 200:24:23Merchant, drive more volume. That is something you find out once you have been in the market and realize that, hey, this is actually what makes this product so special. The ability to in real time transfer parts of the margin, the merchant is willing to invest in a transaction to the consumer in a form of benefit. Having a real time network of 100 of thousands of merchants that do that willingly because they've measured incrementality is really powerful. And that's what we spend the last decade doing in addition to building real AI. Speaker 200:24:52That adds up to just a lot of work and people that think it's the coolest thing to work on. I think creating a platform for companies like ours to deliver that through world's most popular phone and world's most popular wallet is awesome. So I'm obviously super stoked about what's happening there, but it's most certainly an embracement, if that's a word, versus a walk away. Sorry for Speaker 400:25:16a bit of a rant. Speaker 500:25:18No, this is super helpful. Well, amazing results and congrats again on the promotion for both of us and Michael. Operator00:25:30Thank you. Our next question comes from the line of James Faucette with Morgan Stanley. Please proceed with your question. Speaker 1100:25:39Thanks very much. I want to build a little bit on that last point there, Max, and just ask kind of in a more generalized way, how you're feeling right now about kind of the composition and profile of your customer base? And what are you thinking about in terms of ways and tools, including some of those promotional capabilities you talked about to expand and maybe even improve such that you can get even beyond kind of that Affirm card level of $7,500 in annual spend to something even better than that? Speaker 200:26:18We definitely have no shortage of ideas. Let's see. So I think I'll try to keep it short because it has a real danger of becoming a very long winded answer and I feel like I spent that bullet on the last question. We think about consumers in segments. We obviously think everybody should throw away their credit card and start using a firm more often. Speaker 200:26:42But different consumers we have, have fairly different financial profiles and different needs. We have catchy nicknames for all of our segments, but practically some people need access to credit and care a lot about things like lower monthly payments and more time to pay back and the fact that we don't charge them late fees if something happens and they need a little bit more time to pay back. And then on the other side of the spectrum, there are people who say, hey, I understand high value of money. I'm a sophisticated consumer of credit and I will transact if you give me a 0% rate. And those 2 are not the same person. Speaker 200:27:15They live in different segments and there are different products that excite those people in profoundly different ways. Affirm Card is a great platform to offer all of those promotional vehicles to every segment. So we think it's a universal product that we can bring, but you will see us in the coming weeks, really in months launch more and more features within the Affirm card footprint that speaks to different segments in fairly different ways. You'll see 0% deals available to folks that we know really respond to those. We will offer longer clients to pay to those that really need that. Speaker 200:27:53That is available to our merchants as a configurable set of tools. We used to talk a lot about it after checkout. It's sort of old news, so it doesn't even get a mention in my letter, but it's still the cornerstone of a lot of our payment delivery technology. We have new products that we launched PayN2, PayN30. We have a few more that we're going to roll out. Speaker 200:28:12And all of that will live to serve our merchants to sell more merchandise in the way that converts the best with each consumer segment. At some point, I think there will be full automation for merchants to just say, hey, let me give you X dollars and just get me as much conversion as you possibly can. That's sort of my vision for the Nirvana. A merchant spend almost like buying AdWords, like here's my dollars, get me some transactions, here's dollars, get me some conversions. We're obviously not quite there yet, but that's the direction which we're headed. Speaker 200:28:44The underlying tools for each segment will necessarily be different and that's by design. We understand our consumer a lot better because we understand what they're buying through SKU level data, etcetera. Speaker 400:28:56And I would really encourage everybody to read the cohort engagement charts we have put in the letter. Everything Max mentioned is things that we're working on into the future to make it better. The stuff that's already in the ground, the products we already have out there are making great progress towards increasing engagement. And it really jumps out at you when you start looking at just how much more engagement the recent cohorts have and the consistency with which the cohorts have grown in their engagement with us over time speaks to the underlying value of what we do for these consumers and why we have a lot of confidence that we will address more and more of their purchases over time. Speaker 1100:29:38That's great color. Thank you. Operator00:29:43Thank you. Our next question comes from the line of Timothy Chito with UBS. Please proceed with your question. Speaker 1200:29:59Great. Thank you for taking the question. I wanted to circle back on Apple Pay a little bit. Totally appreciate that for a specific customer, you might not want to go into too much detail. But I was hoping you could talk a little bit about the expected user experience with Affirm being at I believe at the onset maybe one of the main or only options for U. Speaker 1200:30:17S. Online commerce. But the idea would be that over time consumers using Apple Pay would have multiple options, maybe other buy now, pay later options, but also some of the card based installment offerings. So we could just talk about the user experience there and maybe the drop down menu, if you will. And then the second piece is around the unit economics, if the full range of products will be offered throughout that channel, so that we should expect the Unity Economics to be still in that 3% to 4% range, maybe absent some degree of revenue share back to Apple? Speaker 1200:30:49Thanks a lot. Speaker 200:30:51I'll try to answer it in reverse order. So we'll be on the Apple Pay, which by the way not launched yet. So maybe I'll take it in the order you did ask. Not my role or right to unveil changes to our partners' product. So Apple will undoubtedly deliver beautiful experience just given who they are. Speaker 200:31:19We'll be a part of it. We're excited and proud to be and we'll all see exactly what it looks like when it rolls out, which hopefully will be reasonably soon now. On the economics part of it, so beyond Apple Pay, beyond any one major partner, we are not a wallet by design and definition. We are an ingredient brand. We are in that sense at least similar to Visa, Mastercard, Amex, etcetera, which means that we have an inherent channel conflict. Speaker 200:31:46When you go to a particularly wallet friendly website, you might find Affirm offer directly. Affirm card will be accepted because everyone takes Visa. You might find Apple Pay soon enough with us in it and Shop Pay because that's also available now off Shopify, at least in some retailers. And then there's Amazon Pay and then there's Google Pay, where we're also integrated. And so on and on it goes. Speaker 200:32:12And we are we aspire to be in every one of those channels, which means that when we compute the overall revenue less transaction cost metric, we have to account for the possibility that the consumer will walk through any one of those doors. And we've been consistent guiding to this idea that the business works really, really well between 3% and 4%. When it gets over 4%, random securitization successes and time shifting notwithstanding above 4% too rich, we shouldn't really be not investing those dollars and we're not approving enough people basically. Below 3% starts looking what's attractive for us as shareholders. And so it will stay within 3% to 4% independent of the doors consumers will walk through and that is certainly how we think about the business when we enter any one of these giant partnerships and we've been extremely fortunate not entirely accidentally proud to call giant platforms, retailers and wallets our partners. Speaker 200:33:11We create systems and levers to help us navigate financial reality. We don't a priori know exactly the credit profile of the customer. We have expectations. We have hopes, but we don't know who's going to apply and precisely what approval rates we will be able to deliver, etcetera. So as a result, we always structure these partnerships to make sure that in the end it will adds up to 3% or 4%. Speaker 1200:33:35Perfect. Thank you, Max. Operator00:33:40Thank you. Our next question comes from the line of Matt O'Neill with Feet Partners. Please proceed with your question. Speaker 900:33:50Thanks for taking my question, Max and Michael. Just wanted to focus in again on the, I guess, what you bolded in the shareholder letter around the intention and expectation to be profitable in this Q4 and therefore beyond and sort of dovetail on to some of the discussions that were had at the Investor Day around the longer term aspiration of formalizing as a bank and so forth. Does this sort of accelerate that plan at all? Is that still something on kind of the medium term timeline? Any thoughts around that would be helpful. Speaker 900:34:15Thanks. Yes. I think Speaker 200:34:25winds of doubt, we do not need to be a bank to conduct our business in the way that we'd like to conduct it. So that is one of the many routes available to us under the right circumstances, but it is not in any way a requirement that it's not a thing we are marching towards in any particular the day we decided we're going to become a bank, we'll tell all of you, hey, we decided we're going to go become a bank. That has not happened and that's not what we're saying. GAAP profitability is really important and momentous. I would like the record to show that it involved no contortionism. Speaker 200:34:59It's actually a really important thing that as a in this very moment, I want people to understand, we didn't roll out of bed and said, well, gosh, now we have to go get GAAP profitable. We've been saying for literally years years that we are on this track to make more transactions happen. The unit economics are great. We get enough transactions. We multiply that by the margin in each transaction. Speaker 200:35:22It's going to exceed both the fixed and then eventually the rest of the costs in the business. And now we can see it so clearly, we are unafraid to say, hey, here's what isn't going to happen. But it is a commentary on a natural course of the business while we invest all of our available cycles and dollars in growth, managing credit and all the things that we do here. And so as much as it I put it in bold because I want people to know we take it seriously, we mean it, we are Speaker 700:35:49absolutely going to get there, we feel Speaker 200:35:50great about where the business is, but in no absolutely going to get there, we feel great about where the business is, but Speaker 700:35:54in no part of it is a fine, we'll cave. We were always on Speaker 200:35:54this journey and now we see a destination. Beyond that, we'll have another reveal. I know what it's going to be. Probably won't be returning bank by the way, but it'll be something else and something interesting, some kind of financial metric Michael will come up with or Rob will come up with actually by then at least Speaker 900:36:19Understood. Thank you. Operator00:36:24Thank you. There are no further questions at this time. I'd like to pass the call back over to Zane Keller. Speaker 100:36:32Thank you everybody for joining the call today. We look forward to speaking with you again next quarter. Thank you. Operator00:36:41This concludes today's teleconference. You may disconnect your lines at this time. Thank you for your participation.Read moreRemove AdsPowered by Conference Call Audio Live Call not available Earnings Conference CallOPAL Fuels Q4 202400:00 / 00:00Speed:1x1.25x1.5x2xRemove Ads Earnings DocumentsSlide DeckPress Release(8-K)Annual report(10-K) OPAL Fuels Earnings HeadlinesAffirm Holdings, Inc. (NASDAQ:AFRM) Receives $66.74 Average Target Price from AnalystsApril 16 at 1:43 AM | americanbankingnews.comINVESTOR ALERT: Pomerantz Law Firm Investigates Claims On Behalf of Investors of Affirm Holdings, Inc - AFRMApril 14 at 6:19 PM | prnewswire.comCould this be the start of AI’s Second Wind?We're living in unprecedented times. Most people think it's too late to get into AI right now … That the biggest profits are already off the table.April 16, 2025 | Weiss Ratings (Ad)Top Wall Street analysts find these 3 stocks attractive in these challenging timesApril 13 at 7:01 AM | cnbc.comAffirm (NASDAQ:AFRM) Research Coverage Started at Evercore ISIApril 12, 2025 | americanbankingnews.comFintech's Affirm, Paypal sink as stocks pull back from massive tariff pause rallyApril 10, 2025 | cnbc.comSee More Affirm Headlines Get Earnings Announcements in your inboxWant to stay updated on the latest earnings announcements and upcoming reports for companies like OPAL Fuels? Sign up for Earnings360's daily newsletter to receive timely earnings updates on OPAL Fuels and other key companies, straight to your email. Email Address About OPAL FuelsOPAL Fuels (NASDAQ:OPAL), together with its subsidiaries, engages in the production and distribution of renewable natural gas for use as a vehicle fuel for heavy and medium-duty trucking fleets. It also designs, develops, constructs, operates, and services fueling stations for trucking fleets that use natural gas to displace diesel as transportation fuel. In addition, it offers design, development, and construction services for hydrogen fueling stations. Further, the company engages in the generation and sale of renewable power to utilities. OPAL Fuels Inc. is based in White Plains, New York.View OPAL Fuels ProfileRead more More Earnings Resources from MarketBeat Earnings Tools Today's Earnings Tomorrow's Earnings Next Week's Earnings Upcoming Earnings Calls Earnings Newsletter Earnings Call Transcripts Earnings Beats & Misses Corporate Guidance Earnings Screener Earnings By Country U.S. Earnings Reports Canadian Earnings Reports U.K. Earnings Reports Latest Articles Why Analysts Boosted United Airlines Stock Ahead of EarningsLamb Weston Stock Rises, Earnings Provide Calm Amidst ChaosIntuitive Machines Gains After Earnings Beat, NASA Missions AheadCintas Delivers Earnings Beat, Signals More Growth AheadNike Stock Dips on Earnings: Analysts Weigh in on What’s NextAfter Massive Post Earnings Fall, Does Hope Remain for MongoDB?Semtech Rallies on Earnings Beat—Is There More Upside? Upcoming Earnings Netflix (4/17/2025)American Express (4/17/2025)Blackstone (4/17/2025)Infosys (4/17/2025)Marsh & McLennan Companies (4/17/2025)Charles Schwab (4/17/2025)Taiwan Semiconductor Manufacturing (4/17/2025)UnitedHealth Group (4/17/2025)HDFC Bank (4/18/2025)Progressive (4/18/2025) Get 30 Days of MarketBeat All Access for Free Sign up for MarketBeat All Access to gain access to MarketBeat's full suite of research tools. Start Your 30-Day Trial MarketBeat All Access Features Best-in-Class Portfolio Monitoring Get personalized stock ideas. Compare portfolio to indices. Check stock news, ratings, SEC filings, and more. Stock Ideas and Recommendations See daily stock ideas from top analysts. Receive short-term trading ideas from MarketBeat. Identify trending stocks on social media. Advanced Stock Screeners and Research Tools Use our seven stock screeners to find suitable stocks. Stay informed with MarketBeat's real-time news. Export data to Excel for personal analysis. Sign in to your free account to enjoy these benefits In-depth profiles and analysis for 20,000 public companies. Real-time analyst ratings, insider transactions, earnings data, and more. Our daily ratings and market update email newsletter. Sign in to your free account to enjoy all that MarketBeat has to offer. Sign In Create Account Your Email Address: Email Address Required Your Password: Password Required Log In or Sign in with Facebook Sign in with Google Forgot your password? Your Email Address: Please enter your email address. Please enter a valid email address Choose a Password: Please enter your password. Your password must be at least 8 characters long and contain at least 1 number, 1 letter, and 1 special character. Create My Account (Free) or Sign in with Facebook Sign in with Google By creating a free account, you agree to our terms of service. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
There are 13 speakers on the call. Operator00:00:00Good afternoon, and welcome to the Affirm Holdings 4th Quarter Fiscal 20 24 Earnings Call. Following the speakers' remarks, we will open the line for your questions. As a reminder, this conference call is being recorded and a replay of the call will be available on our Investor Relations website for a reasonable period of time after the call. I'd now like to turn the call over to Zane Keller, Director of Investor Relations. Thank you, Zane. Operator00:00:25You may begin. Speaker 100:00:27Thank you, operator. Before we begin, I would like to remind everyone listening that today's call may contain forward looking statements. These forward looking statements are subject to numerous risks and uncertainties, including those set forth in our filings with the SEC, which are available on our Investor Relations website. Actual results may differ materially from any forward looking statements that we make today. These forward looking statements speak only as of today, and the company does not assume any obligation or intent to update them, except as required by law. Speaker 100:00:59In addition, today's call may include non GAAP financial measures. These measures should be considered as a supplement to and not a substitute for GAAP financial measures. For historical non GAAP financial measures, reconciliations to the most directly comparable GAAP measures can be found in our earnings supplement slide deck, which is available on our Investor Relations website. Hosting today's call with me are Max Levchin, Affirm's Founder and Chief Executive Officer and Michael Linford, Affirm's Chief Financial Officer. In line with our practice in prior quarters, we will begin with brief opening remarks from Max before proceeding immediately into questions and answers. Speaker 100:01:36On that note, I will turn the call over to Max to begin. Speaker 200:01:41Thank you, Zane. Obviously, we had a killer quarter and fiscal year on both growth and profitability sides of the ledger. And so as is our custom, the better the results, the less canned comments I'll offer. There are some really good new stats in the letter that Michael and I penned, so please have a look at that. One thing though that's not in the letter that I did want to share, to build on a great momentum that we're having to help us continue to scale in the long term, we're evolving our leadership structure a little bit. Speaker 200:02:12Very excited to share that our Chief Financial Officer, Mr. Michael Linford himself will be taking on an expanded new role as Chief Operating Officer for Affirm. For now, he will remain our CFO, but today, we also have the talented and handsome Mr. Rob O'Hare, a veteran of the Affirm Finance team joining us on this call for a reason. I expect Rob to take on the CFO role by the end of this fiscal year, still reporting to Michael. Speaker 200:02:37Please make Rob feel welcome. He's a good man in Theram. Back to you, Zane. Speaker 100:02:44Thank you, Max. With that, we will now take your questions. Operator, please open the line for our first question. Operator00:02:52Thank you. Our first question comes from the line of Jason Kuper with Bank of America. Please proceed with your question. Speaker 300:03:02Hey, thank you guys. It's good to see these numbers. I was curious if you could comment just as we think about fiscal 2025 guidance, just your general approach to assessing what the credit environment might look like. You obviously continue to control that extremely well. And maybe as part of that in this category of fiscal 'twenty five assumptions, I know you said that B2B and some other newer initiatives, including the Apple Pay partnership, are not expected to be material. Speaker 300:03:31But can you maybe tell us a little bit more about how you guys define material? Because it sounds like there may be something in the numbers for it, but we just love to unpack that a little bit. Thank you. Speaker 200:03:44Thank you. Great, compound question. So I'll as is our custom, I'll give some high level answers and Michael will probably contextualize it a little bit better than I can. So in terms of credits, just a friendly reminder to everybody, these numbers are not an accident. We decide what we want to see. Speaker 200:04:04Obviously, there is variability, but we have a really short term exposure. Our consumers don't borrow money from us for too long. Every transaction is underwritten separately. We are by design and definition in control of our credit outcomes. What you see today Speaker 400:04:21are the numbers that we wanted Speaker 200:04:22to have and we're happy with that. We'll continue to do exactly the same thing. Every time we plan our credit outcomes, we tell ourselves what it is that we want to see the DQs and that's what we typically end up with plus or minus minor noise. In terms of setting guidance, we did this last year and we thought we kind of got the right solution or the right formula and we repeated again this time. We set the floor. Speaker 200:04:48As risk managers, we are inherently conservative people. We like to guide all of you to a number we feel is pretty well baked. We will get there. And then we turn around and tell the team we got to do much better than this. We got to beat this number. Speaker 200:05:02This number is in the bag. Let's do go, go, go, let's do better. That's what happened in fiscal 2024. That is our plan for fiscal 2025. Now the thing that makes us some place to work at, lots of things change. Speaker 200:05:15There will be something that's going to fall out of our plan for 2025 because some really cool opportunity is going to come up and we'll prioritize the opportunity and we'll part ways temporarily with whatever it is that the opportunity will take the place off. None of that is in the guide by design. We are putting in the guide what we think we will get to with a really good degree of certainty. That's the philosophy. Mike, I can probably give you a little bit more color if you want. Speaker 400:05:41Yes. And I think you see the growth rate slide in the Q1 guide is obviously those things are reflective of where we've actually seen progress for initiatives that have shipped and are already contributing. And that's where we're seeing an acceleration in GMV in Q1 so far. I think the broader question around the new initiatives, things like B2B and our partnership with some of the wallets, The question of materiality I should clarify is little end material. So we're not trying to use any sort of strict definition here. Speaker 400:06:12But for us, it would really need to be 100 of 1,000,000, $1,000,000,000 type range before we start thinking about it as influencing the trajectory in a material And so when we look at a lot of these opportunities, they're either not yet shipped, as is the case with several of our wallet partnerships where they're not live yet. We don't think it's prudent to try to guess the timing of those in terms of their impact. We retain a lot of confidence on how big they will be eventually, but are being very mindful around setting guidance that is stuff that's live in the ground and contributing today or that we have control and direct line of sight to as opposed to things that could take a few quarters to roll out and therefore have more uncertainty to them. And so I think whether it's the wallet partnerships or any of our international initiatives, we're confident on the size and scale of those or else you wouldn't be spending time on them. But we're communicating to you that if they do end up being material, that would actually be material upside to the outlook that we provided for the fiscal year. Speaker 300:07:09Very helpful. Thank you, guys. Operator00:07:16Thank you. Our next question comes from the line of Reggie Smith with JPMorgan. Please proceed with your question. Speaker 500:07:23Hey, good evening and thanks for taking the question. I guess we've seen the business perform in a rising rate environment. I'm curious how you're thinking about the business in a potentially falling rate environment. And I'm curious around 2 things really, consumer spending, and then thinking about I know you guys price each transaction uniquely with the APR. And I'm wondering if there may be some benefits to your model versus traditional credit cards where the rates are pegged to the prime rate. Speaker 500:07:54And is there any play area for play in there in terms of the pricing the way down? Thank you. Speaker 200:08:03Thanks, Reggie. Great question as always. There's a huge amount of benefits in not being tethered to a single price that was handed to you in a form of a line that floats precisely with the funds rate. The coupling is unnatural. We've always said it from the very beginning, this idea that you negotiate your credit card rate, even if it's floating kind of once and for all basically and the merchant negotiates their acceptance rates once and for all is bullish. Speaker 200:08:37Like we live in the connected real time world, why wouldn't we be negotiating these rates in real time? And that's what we've built and that's why Affirm is successful. That's our innovation. As the rates move writ large, as they go up, obviously, we end up having to pass some of the costs through as it hits us to consumers. Practically, would this mean that at some point, someone who would have been approved will not be approved because the price is just not the number that we want to put. Speaker 200:09:07We have limits. We don't want to go above the Military Lending Act number and that's a decision we made a long time ago and don't plan to change. As the rates come down, the very first consumer side impact will be better approval rates. Pricing is always fungible. We price things in real time. Speaker 200:09:23We can change it as we go. But the most exciting thing about reductions of that funds rate is we'll just have more active users. We'll have more new users. We'll have more repeat users because we'll be able to approve more people. Speaker 400:09:36The only thing to add is the rate at which the rates change is very important. We saw a very quick rise in rates as rates went up and you saw us react to those changing rates on the timeline we talked about. We're very well positioned now to be reactive such that if they were to move that quickly again, I think we could move very quickly. But that's not in our assumption set. We don't believe that will happen. Speaker 400:10:03And I think we're talking about here a change in direction of rates more than the magnitude for the time being. And so very little change in the near term based upon the booths that have already been priced in by the market. Operator00:10:26Thank you. Our next question comes from the line of Ramsey El Assal with Barclays. Please proceed with your question. Speaker 600:10:35Hi. Thanks so much for taking my question this evening. RLTC fell above nicely above your range this quarter and I know you called out a presumably non recurring $30,000,000 benefit from a single securitization. What are the key puts and takes we need to consider for RLTC performance in 2025 sort of in your internal planning, what are shaping up to be the bigger variables to keep in mind? Do we need to see Fed rates come down, funding costs come down a certain amount? Speaker 600:11:09Do we need to see credit performance hanging at certain levels? Where are the pressure points next year? Speaker 400:11:15Yes, great question. So again, on Q4, we did do a non consolidated securitization. We don't do those every period. And so when we're able to do them, you do have a little bit of a chunky benefit, which pushed us slightly over the 4% range we'd like to think about as the ceiling. When you take that out, the RLTC rate in Q4 is pretty consistent with the guidance that we gave for Q1. Speaker 400:11:41So we think it's pretty stable sequentially. Speaker 700:11:44And the Speaker 400:11:45big puts and takes are mostly related to mix of business that we are originating on the platform and the associated credit outcomes and then how we execute in the capital markets. I think the team has done a phenomenal job this past 12 months in broadening our access to really attractive capital sources and that's been done with ABS deals, been done with Fordflo deals and we continue to think there's lots of opportunity for us to do more here. And certainly if we're able to do that, we can deliver strong margins. We are signing up for a 10 basis point expansion in the RTC percent of GMV versus last year. And we feel like that's possible because of a lot of the full year benefit of the and work that we've taken on, plus the fact that we do think we're in a very strong position with respect to the capital markets. Speaker 600:12:38Got it. Thank you. Operator00:12:43Thank you. Our next question comes from the line of Will Nance with Goldman Sachs. Please proceed with your question. Speaker 800:12:51Hey, guys. Nice results today. Speaker 900:12:54I appreciate you taking the question. Speaker 800:12:55I wanted to follow-up on the kind of dovetailing off the earlier point around kind of having a lot of control and visibility into the credit outcomes that you expect when you set the underwriting targets. I thought the stats in a different direction, the stats in the shareholder letter around the number of repeat users and repeat transactions increasing over time, I thought was interesting. And so I'm wondering if your visibility into forward volume is increasing to kind of a similar way where you now have a much better picture about how the volume trends might check out over the coming year. I just thought it was interesting the increases in number of transactions per user and the number of repeat users. So how is that impacting the way that you look at the business internally and kind of plan for the coming year? Speaker 200:13:42If we're on a kind of, if you look at the gaps between those cohort curves, they're pretty big, which means that we're not yet struggling, if you will, to improve those numbers. So the fact that we are driving this outsized gain just means that there's a lot of work to do. The way we think about what's going to happen to the Affirm card, for example, right now we're on the order of $3,000 of annual spend. The right number from my point of view is $7,500 at least and on the order of 20,000,000 active cards. That's the target. Speaker 200:14:19When we get there, I don't know, but that is what I think is both possible and required for us to succeed. Are we going to get there in fiscal 2025? Probably not, certainly not making any promise on that front. But the leaps that we're showing in these charts speak for themselves. They're big. Speaker 200:14:35That means there's a lot of opportunity. So we forecast what we think we'll get and that's in the guide and we got some really cool ideas and that a lot of them are Speaker 700:14:45going to work. Speaker 200:14:48Got it. Appreciate it. Operator00:14:54Thank you. Our next question comes from the line of Andrew Bock with Wells Fargo. Please proceed with your question. Speaker 700:15:03Thanks for taking the question guys. Wanted to talk about the sources of operating leverage there in the guide here. Mean, you're calling for 18.4 percent AOI margins. I think that's a little bit better than what you've previously been guiding for, for the growth above 20%. So just wanted to get your thoughts on that as given the current growth profile and the strength of that number. Speaker 400:15:30Yes. I think one thing that we as a leadership team are really proud about is just how quickly we made progress on operating leverage in the business. I think we had a lot of conviction of where we would get to for a long time. The pace at which we were able to get there over the past 12 months has been phenomenal. And your Q4 results, I think, are a great data point on that trajectory. Speaker 400:15:57And I think that we feel that continuing to expand our margins is good discipline. And with that, gives us the focus we need to actually operate better. And the things that temper that are we do have a ton of opportunity ahead of us. And so we don't want to operate at terminal margins. We do want to show progress. Speaker 400:16:16And I believe at the JPMorgan Conference last May, this May, I outlined that we would expect to continue to expand margins. We're signing up for 200 basis points this year and feel like we still have quite a bit of runway of margin expansion to do into the future. And that will just be tempered with the opportunities that we have to invest, in particular, in continuing to expand our team. Speaker 800:16:42Good stuff, guys. Operator00:16:47Thank you. Our next question comes from the line of Rob Wildhack with Autonomous Research. Please proceed with your question. Speaker 1000:16:58Hi, guys. Maybe to take the earlier question on rate cuts and funding costs and connect it to the 2025 outlook. Could you give us some color on how much the current rate curve and expectations might be benefiting approvals in fiscal 2025 and in that light how much it could benefit the growth outlook? Speaker 400:17:15It's a good question. We do not take into account the rate curve, I. E. Future market expectations of funding costs into our decisioning explicitly. It does get reflected as we negotiate capital deals. Speaker 400:17:27The market's expectation of rates does get reflected into those deals and so it affects our average cost of funding, which in turn affects our decisioning. But we don't we're not looking out and saying, with 2 rate cuts on the horizon, let's go get more aggressive. Instead, we look at our current funding costs and compare them to what we need to generate to be profitable on a transaction basis. And there is an important reason why these things flow through a bit on a volag basis. A lot of the funding sources we have are not floating rate funding facilities. Speaker 400:17:58And so our AVS deals, for example, have fixed cost of funds. So it will take a while for the deals that we've done over the past year, year and a half to be refinanced in the next 2 years. So the funding costs are a bit stickier, which means you don't doesn't flow through quite as immediately, as you might think. Speaker 1000:18:18Okay, thanks. Would that mean then that if you get to, say, spring 2025 and rates are a lot lower than they are today, there would be potential upside on approvals because of the lower interest rate environment and lower funding costs? Speaker 400:18:32With one caveat. If the reason why rates are being cut is because we're in a perfect economic scenario, then yes. But of course, I think we're mindful of the fact that a thing that's probably happening in that scenario is some pressure on the labor market, which has been very, very tight. If it begins to loosen, we, of course, would need to take into account that as we think about where we set approvals. Speaker 1000:18:56Okay. Very helpful. Thank you. Operator00:19:01Thank you. Our next question comes from the line of Kyle Peterson with Needham. Please proceed with your question. Speaker 400:19:09Great. Good afternoon, guys. Thanks for taking the question. I wanted to touch a little bit on the outlook in particular your growth expectations kind of between the network and merchant network and network revenue and interest in gain on sale and such. I guess, which bucket are you guys expecting to be a bigger contributor to growth in FY 'twenty five? Speaker 400:19:37And just how should we think about the split between the revenue streams? So the thing that changes the mix across revenue streams is either the mix of originations and therefore the associated like loan content and then the capital strategies behind it. So as we lean a little bit more on gain on sale or get better pricing gain on sale, you see the gain on sale line go up. And equally as you have maybe higher MDR bearing loans, you'll see some increases there. I think really, it's difficult to identify and we're not giving guidance on which line item for you to model out. Speaker 400:20:16But the root cause is that we've made the asset more valuable. When you make the asset more valuable, you monetize it at a higher rate. And that's why we do think there's about 10 bps of more revenue, so flowing all the way down to the revenue less transaction cost part. Speaker 200:20:34Got it. That's helpful. Thank you. Operator00:20:40Thank you. Our next question comes from the line of Dan Doleville with Mizuho. Please proceed with your question. Speaker 500:20:49Thanks. Great quarter guys and then congrats on the GAAP profitability in the 4th quarter. I wanted to ask about Apple Pay Later. I think a couple of years ago when they announced that they're getting into buy now pay later, the Affirm stock was under pressure. 2 years later, they capitulate and you guys are handling the volumes. Speaker 500:21:13Like is there maybe you can talk, Max, a little bit about like the fact that it's much more difficult to do buy now, pay later than a lot of people think that it's just a product without a brand and without the ability to take risk appropriately? Because it sounds like from an Apple perspective, there's much more to affirm than what a lot of people were thinking. Speaker 200:21:37Thank you, Dan. Give Dan full credit. He totally front ran my GAAP surprised by apparently correcting correctly predicting it. Nice note. So on the Apple side, I don't think they're capitulating. Speaker 200:21:55I think they if anything are saying this buy now, pay later thing is huge and important and is not a feature. It's a major thing that is just as important as credit cards and maybe I certainly think it is more important than credit cards because it's the better way. Creating a platform for companies like Affirm to deliver the product with all the bells and whistles, with all the unique things that we know how to do well is very smart strategy. I don't think it's backing out of something. It's embracing the fact that this is a complicated really, really textured set of offerings that works in different ways for different audiences. Speaker 200:22:31The thing that is there's a couple of things that don't meet the eye readily in our business that every time I think I've explained, I find that people don't necessarily fully understand. So who knows? But to sort of repeat the thing that I do try to explain on and on, underwriting is hard. You got to get data, got to get it in real time. You have to verify it for both validity and accuracy and timeliness and all that good stuff. Speaker 200:22:58And it's a real complicated thing that we do here really well. We've been at it for 13, 14 years almost now. And that's our DNA. People talk about AI as if it happened yesterday. We've been in what used to be known as AI for a lot longer than it was a thing that people throw around as a reason to lay off their employees. Speaker 200:23:17So we use a lot of machine learning and we do a lot of good work there. So that's hard and unless you're really focused on it, you're not going to do as well as a specialist like we can. Part 2, which is to call out and give props to our intrepid sales team, there's enormous effort involved in signing up merchants because what we offer is really incremental, but it's also really complex. We're coming to them and saying credit cards cost you a couple of points. You should give us 3.5%, 5.5%, 7.5% major slices of your margin for transactions that we promise you will be really, really incremental. Speaker 200:23:55And the way we're going to make it work is not by giving consumers flat out cash back or discounts or all the sort of tired credit card tricks. We're going to give them access to credit on extraordinary terms. With no APR at all or really low subsidized APR, that's going to matter to a certain consumer in a really big way. We're going to do it transparently and at the point of sale, as they make a decision, all that's going to come together, it's going to help them decide, it's going to help them get off the sidelines and buy right now and help you, Mr. And Ms. Speaker 200:24:23Merchant, drive more volume. That is something you find out once you have been in the market and realize that, hey, this is actually what makes this product so special. The ability to in real time transfer parts of the margin, the merchant is willing to invest in a transaction to the consumer in a form of benefit. Having a real time network of 100 of thousands of merchants that do that willingly because they've measured incrementality is really powerful. And that's what we spend the last decade doing in addition to building real AI. Speaker 200:24:52That adds up to just a lot of work and people that think it's the coolest thing to work on. I think creating a platform for companies like ours to deliver that through world's most popular phone and world's most popular wallet is awesome. So I'm obviously super stoked about what's happening there, but it's most certainly an embracement, if that's a word, versus a walk away. Sorry for Speaker 400:25:16a bit of a rant. Speaker 500:25:18No, this is super helpful. Well, amazing results and congrats again on the promotion for both of us and Michael. Operator00:25:30Thank you. Our next question comes from the line of James Faucette with Morgan Stanley. Please proceed with your question. Speaker 1100:25:39Thanks very much. I want to build a little bit on that last point there, Max, and just ask kind of in a more generalized way, how you're feeling right now about kind of the composition and profile of your customer base? And what are you thinking about in terms of ways and tools, including some of those promotional capabilities you talked about to expand and maybe even improve such that you can get even beyond kind of that Affirm card level of $7,500 in annual spend to something even better than that? Speaker 200:26:18We definitely have no shortage of ideas. Let's see. So I think I'll try to keep it short because it has a real danger of becoming a very long winded answer and I feel like I spent that bullet on the last question. We think about consumers in segments. We obviously think everybody should throw away their credit card and start using a firm more often. Speaker 200:26:42But different consumers we have, have fairly different financial profiles and different needs. We have catchy nicknames for all of our segments, but practically some people need access to credit and care a lot about things like lower monthly payments and more time to pay back and the fact that we don't charge them late fees if something happens and they need a little bit more time to pay back. And then on the other side of the spectrum, there are people who say, hey, I understand high value of money. I'm a sophisticated consumer of credit and I will transact if you give me a 0% rate. And those 2 are not the same person. Speaker 200:27:15They live in different segments and there are different products that excite those people in profoundly different ways. Affirm Card is a great platform to offer all of those promotional vehicles to every segment. So we think it's a universal product that we can bring, but you will see us in the coming weeks, really in months launch more and more features within the Affirm card footprint that speaks to different segments in fairly different ways. You'll see 0% deals available to folks that we know really respond to those. We will offer longer clients to pay to those that really need that. Speaker 200:27:53That is available to our merchants as a configurable set of tools. We used to talk a lot about it after checkout. It's sort of old news, so it doesn't even get a mention in my letter, but it's still the cornerstone of a lot of our payment delivery technology. We have new products that we launched PayN2, PayN30. We have a few more that we're going to roll out. Speaker 200:28:12And all of that will live to serve our merchants to sell more merchandise in the way that converts the best with each consumer segment. At some point, I think there will be full automation for merchants to just say, hey, let me give you X dollars and just get me as much conversion as you possibly can. That's sort of my vision for the Nirvana. A merchant spend almost like buying AdWords, like here's my dollars, get me some transactions, here's dollars, get me some conversions. We're obviously not quite there yet, but that's the direction which we're headed. Speaker 200:28:44The underlying tools for each segment will necessarily be different and that's by design. We understand our consumer a lot better because we understand what they're buying through SKU level data, etcetera. Speaker 400:28:56And I would really encourage everybody to read the cohort engagement charts we have put in the letter. Everything Max mentioned is things that we're working on into the future to make it better. The stuff that's already in the ground, the products we already have out there are making great progress towards increasing engagement. And it really jumps out at you when you start looking at just how much more engagement the recent cohorts have and the consistency with which the cohorts have grown in their engagement with us over time speaks to the underlying value of what we do for these consumers and why we have a lot of confidence that we will address more and more of their purchases over time. Speaker 1100:29:38That's great color. Thank you. Operator00:29:43Thank you. Our next question comes from the line of Timothy Chito with UBS. Please proceed with your question. Speaker 1200:29:59Great. Thank you for taking the question. I wanted to circle back on Apple Pay a little bit. Totally appreciate that for a specific customer, you might not want to go into too much detail. But I was hoping you could talk a little bit about the expected user experience with Affirm being at I believe at the onset maybe one of the main or only options for U. Speaker 1200:30:17S. Online commerce. But the idea would be that over time consumers using Apple Pay would have multiple options, maybe other buy now, pay later options, but also some of the card based installment offerings. So we could just talk about the user experience there and maybe the drop down menu, if you will. And then the second piece is around the unit economics, if the full range of products will be offered throughout that channel, so that we should expect the Unity Economics to be still in that 3% to 4% range, maybe absent some degree of revenue share back to Apple? Speaker 1200:30:49Thanks a lot. Speaker 200:30:51I'll try to answer it in reverse order. So we'll be on the Apple Pay, which by the way not launched yet. So maybe I'll take it in the order you did ask. Not my role or right to unveil changes to our partners' product. So Apple will undoubtedly deliver beautiful experience just given who they are. Speaker 200:31:19We'll be a part of it. We're excited and proud to be and we'll all see exactly what it looks like when it rolls out, which hopefully will be reasonably soon now. On the economics part of it, so beyond Apple Pay, beyond any one major partner, we are not a wallet by design and definition. We are an ingredient brand. We are in that sense at least similar to Visa, Mastercard, Amex, etcetera, which means that we have an inherent channel conflict. Speaker 200:31:46When you go to a particularly wallet friendly website, you might find Affirm offer directly. Affirm card will be accepted because everyone takes Visa. You might find Apple Pay soon enough with us in it and Shop Pay because that's also available now off Shopify, at least in some retailers. And then there's Amazon Pay and then there's Google Pay, where we're also integrated. And so on and on it goes. Speaker 200:32:12And we are we aspire to be in every one of those channels, which means that when we compute the overall revenue less transaction cost metric, we have to account for the possibility that the consumer will walk through any one of those doors. And we've been consistent guiding to this idea that the business works really, really well between 3% and 4%. When it gets over 4%, random securitization successes and time shifting notwithstanding above 4% too rich, we shouldn't really be not investing those dollars and we're not approving enough people basically. Below 3% starts looking what's attractive for us as shareholders. And so it will stay within 3% to 4% independent of the doors consumers will walk through and that is certainly how we think about the business when we enter any one of these giant partnerships and we've been extremely fortunate not entirely accidentally proud to call giant platforms, retailers and wallets our partners. Speaker 200:33:11We create systems and levers to help us navigate financial reality. We don't a priori know exactly the credit profile of the customer. We have expectations. We have hopes, but we don't know who's going to apply and precisely what approval rates we will be able to deliver, etcetera. So as a result, we always structure these partnerships to make sure that in the end it will adds up to 3% or 4%. Speaker 1200:33:35Perfect. Thank you, Max. Operator00:33:40Thank you. Our next question comes from the line of Matt O'Neill with Feet Partners. Please proceed with your question. Speaker 900:33:50Thanks for taking my question, Max and Michael. Just wanted to focus in again on the, I guess, what you bolded in the shareholder letter around the intention and expectation to be profitable in this Q4 and therefore beyond and sort of dovetail on to some of the discussions that were had at the Investor Day around the longer term aspiration of formalizing as a bank and so forth. Does this sort of accelerate that plan at all? Is that still something on kind of the medium term timeline? Any thoughts around that would be helpful. Speaker 900:34:15Thanks. Yes. I think Speaker 200:34:25winds of doubt, we do not need to be a bank to conduct our business in the way that we'd like to conduct it. So that is one of the many routes available to us under the right circumstances, but it is not in any way a requirement that it's not a thing we are marching towards in any particular the day we decided we're going to become a bank, we'll tell all of you, hey, we decided we're going to go become a bank. That has not happened and that's not what we're saying. GAAP profitability is really important and momentous. I would like the record to show that it involved no contortionism. Speaker 200:34:59It's actually a really important thing that as a in this very moment, I want people to understand, we didn't roll out of bed and said, well, gosh, now we have to go get GAAP profitable. We've been saying for literally years years that we are on this track to make more transactions happen. The unit economics are great. We get enough transactions. We multiply that by the margin in each transaction. Speaker 200:35:22It's going to exceed both the fixed and then eventually the rest of the costs in the business. And now we can see it so clearly, we are unafraid to say, hey, here's what isn't going to happen. But it is a commentary on a natural course of the business while we invest all of our available cycles and dollars in growth, managing credit and all the things that we do here. And so as much as it I put it in bold because I want people to know we take it seriously, we mean it, we are Speaker 700:35:49absolutely going to get there, we feel Speaker 200:35:50great about where the business is, but in no absolutely going to get there, we feel great about where the business is, but Speaker 700:35:54in no part of it is a fine, we'll cave. We were always on Speaker 200:35:54this journey and now we see a destination. Beyond that, we'll have another reveal. I know what it's going to be. Probably won't be returning bank by the way, but it'll be something else and something interesting, some kind of financial metric Michael will come up with or Rob will come up with actually by then at least Speaker 900:36:19Understood. Thank you. Operator00:36:24Thank you. There are no further questions at this time. I'd like to pass the call back over to Zane Keller. Speaker 100:36:32Thank you everybody for joining the call today. We look forward to speaking with you again next quarter. Thank you. Operator00:36:41This concludes today's teleconference. You may disconnect your lines at this time. Thank you for your participation.Read moreRemove AdsPowered by