Group 1 Automotive Q4 2024 Earnings Call Transcript

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Operator

Good morning, ladies and gentlemen. Welcome to Group 1 Automotive's 4th Quarter and Full Year 2024 Financial Results Conference Call. Please be advised that this call is being recorded. I would now like to turn the call over to Mr. Pete DeLongchamps, Group 1's Senior Vice President, Manufacturer Relations and Financial Services.

Operator

Please go ahead, Mr. DeLong Shaw.

Pete DeLongchamps
Pete DeLongchamps
Senior Vice President-Manufacturer Relations, Financial Services and Public Affairs at Group 1 Automotive

Thank you, Betsy. Good morning, everyone, and welcome to today's call. The earnings release we issued this morning and a related slide presentation that include reconciliations related to the adjusted results that we will refer to on the call this morning for comparison purposes have been posted to the Group 1's website. Before we begin, I'd like to make some brief remarks forward looking statements and the use of non GAAP financial measures. Except for historical information mentioned during the conference call, statements made by management of Group 1 Automotive are forward looking statements that are made pursuant to the Safe Harbor provisions of the Private Securities Litigation Reform Act of 1995.

Pete DeLongchamps
Pete DeLongchamps
Senior Vice President-Manufacturer Relations, Financial Services and Public Affairs at Group 1 Automotive

Forward looking statements involve both known and unknown risks and uncertainties, which may cause the company's actual results in future periods to differ materially from forecasted results. Those risks include, but are not limited to, risks associated with pricing, volume, inventory supply, condition of markets, successful integration of acquisitions and adverse developments in the global economy and resulting impacts on demand for new and used vehicles and related services. Those and other risks are described in the company's filings with the Securities and Exchange Commission. In addition, certain non GAAP financial measures, as defined under SEC rules, may be discussed on this call. As required by applicable SEC rules, the company provides reconciliations of any such non GAAP financial measures to the most directly comparable GAAP measures on its website.

Pete DeLongchamps
Pete DeLongchamps
Senior Vice President-Manufacturer Relations, Financial Services and Public Affairs at Group 1 Automotive

Participating with me on today's call are Daryl Kenningham, our President and Chief Executive Officer and Daniel McHenry, Senior Vice President and Chief Financial Officer. I'd now like to hand the call over to Daryl.

Daryl Kenningham
Daryl Kenningham
President and Chief Executive Officer at Group 1 Automotive

Thank you, Pete. Good morning, everyone. Our U. S. Team delivered outstanding results in the Q4 and our UK team has been hard at work integrating the operations of our growing UK footprint.

Daryl Kenningham
Daryl Kenningham
President and Chief Executive Officer at Group 1 Automotive

I'll start with an update on the integration of our UK business and the broader UK market dynamics. We continue to be pleased with the acquisition of Inch Capes retail dealerships. I believe we're better positioned in the UK market than we've been at any point in our history. We're poised to capitalize on the additional scale, geographic diversification and an outstanding brand portfolio. Integrating 54 stores and 2 corporate organizations has been a huge effort.

Daryl Kenningham
Daryl Kenningham
President and Chief Executive Officer at Group 1 Automotive

We carry some incremental SG and A through the Q4 in the UK and we've completed many of the difficult tasks and expect others will finalize in the Q1 and throughout 2025. And as always, based on business conditions, we will continue to refine and adjust as needed on a real time basis. Our integration work included the initiation of the UK wide restructuring plan. This plan consists of workforce realignment, strategic closing of certain facilities, systems integrations and other efforts. Our systems integration included a conversion of the legacy Engage Cape dealer management system to our existing UK DMS.

Daryl Kenningham
Daryl Kenningham
President and Chief Executive Officer at Group 1 Automotive

The in store portion of the conversion did disrupt our operations for a period of time while being completed. It impacted results for those acquired stores. We've installed a leadership team steeped in the UK motor trade and are extremely focused on performance. We've made a number of process changes to focus on just that. A couple of examples.

Daryl Kenningham
Daryl Kenningham
President and Chief Executive Officer at Group 1 Automotive

In the Inchcape retail stores, technician productivity was significantly behind our legacy Group 1 stores. So we modified compensation plans to focus and reward throughput. We moved decision making on many day to day activities from the corporate office to the Inchcape stores. Examples include used car acquisition, pricing and valuation, shop equipment procurement and technician hiring. This will allow the Inchcape retail stores to be more nimble and responsive to the marketplace, an absolute must in today's UK environment.

Daryl Kenningham
Daryl Kenningham
President and Chief Executive Officer at Group 1 Automotive

Now we certainly have guidelines, technology and training in place to help them with that transition. Turning to the broader UK market, we continue to see a challenged macroeconomic backdrop. Government imposed 0 emissions vehicle mandates have proven difficult to achieve and are expected to further challenge new vehicle sales in 2025. The overall market fell short of the 2024 mandated goal of 22% bev mix. The market will need to see a further shift toward EVs in order to achieve 2025 target of 28%.

Daryl Kenningham
Daryl Kenningham
President and Chief Executive Officer at Group 1 Automotive

And currently lower margin fleet sales in the UK account for a majority of EV sales. Because of our size now in the UK, we've been able to significantly strengthen our presence with great brands like BMW, Volkswagen, Audi, Porsche, Mercedes Benz, Toyota, Land Rover and Ford. A close relationship with those OEM partners based on performance and commitment is critical to our growth focus and ability to overcome the broader UK market challenges. While we're not pleased with our UK results in the quarter, we are confident that the leadership, process and integration actions that we've taken will result in improved performance in the year ahead. Now turning to our U.

Daryl Kenningham
Daryl Kenningham
President and Chief Executive Officer at Group 1 Automotive

S. Business. We saw record new vehicle units sold as sequential improvement in PRU. New vehicle volumes outpaced the industry and same store used volumes were up 5% in a quarter that is traditionally new car focused. Our F and I business performed well in the quarter, up $109 PRU as new vehicle finance penetration improved.

Daryl Kenningham
Daryl Kenningham
President and Chief Executive Officer at Group 1 Automotive

Used vehicle finance penetration held steady and combined with improved product penetrations that resulted in a $27 increase in UV PRU, a positive change from previous trends. Parts and service revenues reached a record for the quarter with same store growth of nearly 9% and customer pay same store growth up more than 8%. We also saw a nice increase in customer counts in the quarter. We continue to view after sales as a differentiator in Group 1. We believe it is the most under invested area of our business and adding human capacity is the critical leverage in performance.

Daryl Kenningham
Daryl Kenningham
President and Chief Executive Officer at Group 1 Automotive

In 2024, we increased our technician headcount on a same store basis by 7% in the U. S. And due to our creative scheduling and productivity, we have plenty of physical capacity to continue adding technicians well into the future. We will continue to invest in after sales. An example is our capital program to install air conditioning in nearly all of our U.

Daryl Kenningham
Daryl Kenningham
President and Chief Executive Officer at Group 1 Automotive

S. Shops and it's on track to be completed by the end of 2025. As we've previously discussed, shops with air conditioning have much higher technician retention. Now shifting to capital allocation. Properly allocating capital will always be our highest priority.

Daryl Kenningham
Daryl Kenningham
President and Chief Executive Officer at Group 1 Automotive

While we regularly evaluate other business adjacencies, in this environment, we believe staying focused on the new vehicle retail franchise business is the best use of our shareholders' capital. Part of that is certainly the return profile, but part of it is also being a great partner to our most important partners, the OEMs. They need their networks more than ever and in turn, we need them more than ever. So we don't compete with them and we intensely focus on driving performance metrics that determine acquisition eligibility, such as sales effectiveness and customer retention. As a result, our approvability is quite strong across nearly all of our OEMs.

Daryl Kenningham
Daryl Kenningham
President and Chief Executive Officer at Group 1 Automotive

That allows us to engage in acquisition discussions on nearly any brand with the confidence that we will be approved. The diversity of acquisitions in 2024 with brands like Lexus, Honda, Mercedes, BMW, Toyota, Porsche, Land Rover and Audi are all examples of our ability to acquire outstanding brands in desirable markets because we perform well on the OEM eligibility metrics. And we will continue to balance acquisitions, dispositions with repurchasing our shares. In 2024, while we grew the company 24% due primarily to acquisitions, over the past 3 years, we've repurchased 25% of our stock and we will continue to focus on balancing those capital opportunities. Lastly, a few thoughts on the evolving U.

Daryl Kenningham
Daryl Kenningham
President and Chief Executive Officer at Group 1 Automotive

S. Landscape. There's a great deal of conjecture at the moment about Washington and the impact the new administration's policies will have on retailers and OEMs. While we don't know the outcome of the impact on changes in things like EV subsidies, taxes, tariffs or interest rates, we feel the best way to capitalize is to ensure that Group 1 stays nimble and focused on execution. We have to be ready to compete on whatever playing field exists with whatever set of variables were presented.

Daryl Kenningham
Daryl Kenningham
President and Chief Executive Officer at Group 1 Automotive

Over the past several years, I believe Group 1 has demonstrated the agility and flexibility that will allow us to win in any competitive environment. Now I'll turn the call over to our CFO, Daniel McHenry for an operating and financial overview.

Daniel McHenry
Daniel McHenry
Senior VP & CFO at Group 1 Automotive

Thank you, Daryl, and good morning, everyone. In the Q4 of 2024, Group 1 Automotive reported adjusted net income of $133,900,000 Quarterly adjusted diluted earnings per share from continuing operations of $10.02 current quarter total revenues of $5,500,000,000 an all time quarterly record and all time quarterly records across multiple business lines, including new vehicle sales of $2,900,000,000 parts and service revenues of $680,000,000 and F and I of 226,000,000 dollars 4th quarter adjusted net income and adjusted diluted earnings per share from continuing operations excluded $33,000,000 of impairment charges, primarily attributable to franchise rights intangible assets for 4 of our dealerships in the U. S. In the full quarter of 2024, we reported adjusted net income of 530,600,000 dollars full year adjusted diluted earnings per share from continuing operations of $39.21 and full year total revenues of $19,900,000,000 an all time annual record and all time annual records across all of our business lines, including new vehicle sales of $10,000,000,000 used vehicle retail sales of $6,200,000,000 dollars parts and service of $2,500,000,000 and F and I of $829,000,000 Starting with our U. S.

Daniel McHenry
Daniel McHenry
Senior VP & CFO at Group 1 Automotive

Operations. We achieved all time quarterly record on new vehicle revenues of $2,300,000,000 with new vehicle units sold up 14% on a reported basis and over 8% from same store. This reflects the resiliency of demand and our operational effectiveness as well as the value received from driving volume from our new dealership acquisitions. While new vehicle GPUs monitored from the prior year, we are pleased with the sequential quarter performance increasing $55 on a reported basis. Used car volume in the 4th quarter grew by 7% 5% year over year on an as reported basis respectively.

Daniel McHenry
Daniel McHenry
Senior VP & CFO at Group 1 Automotive

CPUs held fairly consistent, down only $40 $39 on a reported and a same store basis, respectively. Pricing increased in the 4th quarter versus comparable prior year and sequential quarters. We are pleased with our ability to maintain volume levels and whole pricing. We believe this is a testament to our processes, discipline and use of technology with the pricing of used bagels. Our F and I revenues of $196,000,000 were also quarterly record for the U.

Daniel McHenry
Daniel McHenry
Senior VP & CFO at Group 1 Automotive

S. Our 4th quarter F and I GPU of $2,415 increased 3% on a sequential quarter basis and year over year respectively. The performance by our F and I professionals has been outstanding to maintain GPU discipline. Shifting gears to aftersales. Aftersales 4th quarter revenues and gross profit outperformed sequentially and year over year.

Daniel McHenry
Daniel McHenry
Senior VP & CFO at Group 1 Automotive

The 4th quarter saw a 6.5% increase in the number of repair orders. The only activity decline was our lower margin collision work, which was more than compensated for higher margin warranty and customer pay. The average same store dollars per repair order was up over 7% in the 4th quarter. These gains demonstrate our ability to add after sales capacity on the same store basis. Our overall same store non technician U.

Daniel McHenry
Daniel McHenry
Senior VP & CFO at Group 1 Automotive

S. Headcount has declined 10% from 2019. However, our technician headcount is up 18% over that same period. Wrapping up the U. S, let's shift to SG and A.

Daniel McHenry
Daniel McHenry
Senior VP & CFO at Group 1 Automotive

U. S. Adjusted SG and A as a percentage of gross profit increased 27 basis points sequentially to 64.6%, demonstrating our continued focus on managing costs below pre COVID levels. Our execution in the quarter was outstanding and we will remain laser focused on exploring operational efficiency gains to maintain this positioning. A final note in the U.

Daniel McHenry
Daniel McHenry
Senior VP & CFO at Group 1 Automotive

S, in the Q4, we received CAD10 1,000,000 in insurance proceeds relating to the CDK outage in the Q2 of 2024. This amount was recognized as other income in the statement of operations. Turning to the UK. In terms of headline results, acquisition activity fueled an all time quarterly record in total revenues, leading to an 85.3% year over year increase. We were pleased to be able to maintain gross profit on the same store basis, thanks to improvements in after sales year over year and used vehicles.

Daniel McHenry
Daniel McHenry
Senior VP & CFO at Group 1 Automotive

Sequentially, new vehicle GPUs improved $3.48 on a reported basis, respectively. Same store retail used vehicle units sold decreased 2% year over year. However, GPUs improved by almost 12%, leading to improved gross profit performance. Same store wholesale losses per unit improved compared to the prior year quarter, evidencing our efforts in 2024 to better manage our used car inventory in a tough UK market. The Q4 was a challenging quarter for the UK in terms of SG and A management.

Daniel McHenry
Daniel McHenry
Senior VP & CFO at Group 1 Automotive

UK same store adjusted SG and A as a percentage of gross profit and as reported adjusted SG and A as a percentage of gross profit worsened sequentially by 760 and 1100 basis points respectively. We recognize that we still have some challenges to overcome in the UK as a whole, and we will continue to focus on cost control and business process efficiencies as we execute our business integration activities. Our integration activities related to Inchcape have been ongoing and principally include efforts at workforce alignment, system conversions and operational efficiency. We anticipate substantial completion of integration activities by the end of the Q1. Turning to our balance sheet and liquidity.

Daniel McHenry
Daniel McHenry
Senior VP & CFO at Group 1 Automotive

Our strong balance sheet, cash flow generation and leverage position will continue to support a flexible capital allocation approach. As of December 31, our liquidity of 1,200,000,000 dollars comprised of assessable cash of $323,000,000 $893,000,000 available to borrow on our acquisition line. Our rent adjusted leverage ratio is defined by our U. S. Syndicated credit facility was 2.79 times at the end of December.

Daniel McHenry
Daniel McHenry
Senior VP & CFO at Group 1 Automotive

Cash flow generation through the full year of 2024 yielded $683,000,000 of adjusted operating cash flow and $504,000,000 of free cash flow after backing out $179,000,000 of CapEx. This capital was deployed in the same period through a combination of acquisitions, share repurchases and dividends, including the acquisition of $3,900,000,000 in revenues through December 31, dollars 162,000,000 repurchasing approximately 518,000 shares at an average price of 3 and $11.67 resulting in a 3.8 reduction in our share count since January 1, and $25,500,000 in dividends to our shareholders. During the Q4, we repurchased 80,300 shares at an average price of $398.30 for a total cost of $32,000,000 dollars During the Q1 of 2025, under a Rule 10b5-1 trading plan, we repurchased 32,900 shares at an average price per common share of $419.30 for a total cost of $13,800,000 We currently have $462,000,000 remaining on our board authorized common share repurchase plan. As of December 31, approximately 60% of our $5,000,000,000 in floor plan and other debt was fixed, resulting in an annual EPS impact of only about $1.15 for every 100 basis point increase in the secured overnight funding rate. For additional detail regarding our financial condition, please refer to the schedules of additional information attached to the news release, as well as our investor presentation posted on our website.

Daniel McHenry
Daniel McHenry
Senior VP & CFO at Group 1 Automotive

I will now turn the call over to the operator to begin the question and answer session. Operator?

Operator

We will now begin the question and answer session. The first question today comes from David Whiston with Morningstar. Please go ahead.

David Whiston
David Whiston
Analyst at Morningstar

Thanks. Good morning. I know there's a ton of uncertainty with what's going on with the Trump administration on tariffs right now. But can you given what happened to GM stock yesterday, I think a lot of us watching you guys would appreciate if there's any kind of indication you can give on if such and such happens on tariffs, is there any kind of cooperation with the OEM Or do you as the dealer, you're the importer, so you're going to bear the full cost of this normally? Is there any kind of arrangement being discussed even in terms of splitting the cost of any of these tariffs?

Daryl Kenningham
Daryl Kenningham
President and Chief Executive Officer at Group 1 Automotive

David, this is Daryl. All the OEMs are talking about it, the impact and they're all, I guess, for lack of a better word, war gaming potential outcomes and what that means to their own sourcing production plans. At this point, we haven't had any discussions with the OEMs around what kind of an impact that might look like on pricing or our costs as retailers. They are communicating regularly. They're looking at it and making adjustments, but nothing specific yet.

David Whiston
David Whiston
Analyst at Morningstar

Okay. On a new vehicle affordability, I'm just curious, as you know, that was a big concern last year. We had a big surge in December. I think a lot of people are probably relieved with the election over. But I'm just curious, going forward in 2025, do you think the affordability problem is lessened because the election is over?

David Whiston
David Whiston
Analyst at Morningstar

Or is it still a really key concern for customers, especially in the U. S?

Daryl Kenningham
Daryl Kenningham
President and Chief Executive Officer at Group 1 Automotive

Well, I don't know if it's because of the election or not. I do know that our transaction prices held up and our grosses we were pleased with and our same store sales growth we were pleased with. So our indication is the consumer is pretty healthy and we were pleased with those. So and I don't see anything that would lead me to believe it'll get worse. I think if anything, it could potentially get better if there's some stimulation on tax rates or something like that, so or interest rates for that matter.

Operator

The next question comes from Rajat Gupta with JPMorgan. Please go ahead.

Rajat Gupta
Rajat Gupta
Analyst at JPMorgan Chase

Great. Thanks for taking the question. Just wanted to follow-up on the U. K. Comments earlier in the prepared remarks.

Rajat Gupta
Rajat Gupta
Analyst at JPMorgan Chase

Just given some of the headwinds with respect to the EUV mandates, it looks like it is beginning to worsen more here in the Q4. Just curious what kind of expectation do you have for just new car or used car sales in the UK for 2025? And then what implications could this have for GPUs as well? And just related to the on UK, I'll just ask my follow-up as well. Given the restructuring actions that you've already executed on, there's more to come here in the Q1.

Rajat Gupta
Rajat Gupta
Analyst at JPMorgan Chase

It seems like you're running at an annualized level of SG and A expenses of probably 650,000,000 dollars What would how should we expect the new run rate to be once those restructuring actions are completed? Thanks.

Daryl Kenningham
Daryl Kenningham
President and Chief Executive Officer at Group 1 Automotive

Hi, Rajat. This is Daryl. I'm going to take your question on the vehicle demand and Daniel will take the SG and A question. On most forecasts in the UK show growth in 2025. And the underlying core retail business looks pretty good.

Daryl Kenningham
Daryl Kenningham
President and Chief Executive Officer at Group 1 Automotive

There's EVs being forced through the fleet channel right now, and that's creating margin pressure in total as a result. So that has to get resolved and I think it will get resolved, really do. And when you just listen to some of the at least some of the political rhetoric in the UK, there's much more visibility around that issue and how they should address it and what that does to their industry. And so we're optimistic that there will be some resolutions brought forward and that should result in a healthier mix of retail and fleet sales and a more natural mix of EVs. I don't know what that looks like yet, but we feel like there's enough commitment and discussion around it that something will happen.

Daryl Kenningham
Daryl Kenningham
President and Chief Executive Officer at Group 1 Automotive

And I'll turn it over to Daniel for the SG and A discussion.

Daniel McHenry
Daniel McHenry
Senior VP & CFO at Group 1 Automotive

Rajat, I think as we discussed on our last earnings call, it should have been no shock this quarter to have seen that our SG and A as a percent of gross was at a higher level. Some of that involved that we carried double cost in the quarter for some activities and some of our headcounts as we exited some of the colleagues from the business. Equally so, Inchcape had a large outsourced accounting center that we onshored and we had some costs for the accounting center offshore and trying to employ employees in the UK to take those duties up on the 1st January. In terms of our go forward, this year, SG and A as a percent of gross adjusted was 83%. Our expectation is that we would take at least 300 basis points out of that going into next year.

Daniel McHenry
Daniel McHenry
Senior VP & CFO at Group 1 Automotive

It could get better than that as we continue to execute on our cost reduction plan for 2025. But if you use that for your base model, that would be my expectation.

Rajat Gupta
Rajat Gupta
Analyst at JPMorgan Chase

Great. Thanks for all the color. I'll hop back in queue.

Operator

The next question comes from Danielle Hajian with Morgan Stanley. Please go ahead.

Daniela Haigian
Daniela Haigian
Vice President - Equity Research at Morgan Stanley

Thanks. Good morning. I just want to ask again about the trends in SG and A to growth. I know you discussed already in prepared remarks and just now about U. K.

Daniela Haigian
Daniela Haigian
Vice President - Equity Research at Morgan Stanley

Is higher as a result of the Inchcape integration, but we also saw a sequential increase and year over year increase in the U. S. And so in what areas are you seeing the most cost inflation? And what components do you feel there's opportunity to be more efficient?

Daniel McHenry
Daniel McHenry
Senior VP & CFO at Group 1 Automotive

Daniel, this is Daniel. There was some increase in headcount SG and A as a percent of growth, small amount. Some of it was due to margin reduction in terms of the margin on new vehicles year on year as a percent of growth as opposed to absolute dollar.

Daniela Haigian
Daniela Haigian
Vice President - Equity Research at Morgan Stanley

Got it. Okay. And then my second question is more so just about January trends thus far. What are you seeing, new used and state of the consumer just kick off 2025?

Daryl Kenningham
Daryl Kenningham
President and Chief Executive Officer at Group 1 Automotive

Well, January is not finished yet and we'll be prepared to talk about that at the end of the quarter. And you've seen the industry kind of forecast that have come out.

Operator

The next question comes from John Murphy with Bank of America. Please go ahead.

John Murphy
John Murphy
Analyst at Bank of America

Good morning, guys. You just had a first question, Daryl, on pricing and GPUs. I mean, we saw a for the first time in a while, a sequential improvement in new GPUs. Obviously, Q4 has some relatively strong seasonality with Lux being a little bit stronger. But just curious as you think forward in 2025 and maybe even beyond, obviously, there's a great debate of where these GPUs are going to settle.

John Murphy
John Murphy
Analyst at Bank of America

It seems like we're kind of reaching an asymptotic limit on the downside here, but just curious your thoughts of how much of that benefit was typical seasonality and or how much do you think we're kind of starting to scrape along the bottom here?

Daryl Kenningham
Daryl Kenningham
President and Chief Executive Officer at Group 1 Automotive

Well, I think we're generally, I would agree with you, John. I think we were if we're not at the bottom, I think we're approaching it. I don't think the Q4 naturally buoyed GPUs. I mean, I think it was a little bit because of the big year end push with the luxuries, obviously. But you see a day supply numbers going into the Q4 kind of all over the map, right?

Daryl Kenningham
Daryl Kenningham
President and Chief Executive Officer at Group 1 Automotive

I mean, we have a few brands that were fairly heavy in stock and then we had some that were very tight and we were able to hold TRUs basically flat or up a little on a reported basis. So I think we're probably close to the bottom. I don't know if we're absolutely, but I think we're probably close to the bottom. It just feels like it. The contenting the vehicle the customers have, the transaction prices are much higher than they were pre COVID.

Daryl Kenningham
Daryl Kenningham
President and Chief Executive Officer at Group 1 Automotive

And a lot of it is due to the equipment on the vehicles. And I think we're seeing more rationalization with some of the brands on their production, which obviously helps that too.

John Murphy
John Murphy
Analyst at Bank of America

Got it. That's helpful. And then just a second question on parts and service, 7% tech growth, I think is what you guys said in 2024, which is pretty impressive to get that kind of hiring done. What are you thinking for the pipeline of hires for technicians? Because that seems like that is almost the only gating factor on growth on parts and service.

Daryl Kenningham
Daryl Kenningham
President and Chief Executive Officer at Group 1 Automotive

We're not lowering our expectations, John. Our targets are the same in 2025 as they were in 2024 and they're probably more aggressive than the UK. And we feel like we have an opportunity to do that. We're trying to put some things in place. We're doing things like the air conditioning project, which we believe will lead to higher retention in those shops.

Daryl Kenningham
Daryl Kenningham
President and Chief Executive Officer at Group 1 Automotive

It does in the rest of our shops. And we've got some other things that we're working on to try to improve retention in our higher defection brands and shops and experimenting with different kinds of compensation plans and retention programs and recognition programs and mentoring programs. We don't see us stopping that. And at this point, we know we got to be creative and continue to evolve in that. We can't just rely on what we did a year or 2 years ago to do that.

Daryl Kenningham
Daryl Kenningham
President and Chief Executive Officer at Group 1 Automotive

So that's our focus and that's what we're going to continue to do. And one key to this is keeping your shops full. Techs want to work at places where they can get work and we keep our shops full because of the way we schedule our customers. So that's a real key as well.

Operator

The next question comes from Jeff Licht with Stephens. Please go ahead.

Jeff Lick
Managing Director & Equity Research - Consumer & Auto Ecosystem at Stephens Inc

Good morning, guys. Thanks for taking the question. Congrats on a great quarter. I hate to beat on the U. K.

Jeff Lick
Managing Director & Equity Research - Consumer & Auto Ecosystem at Stephens Inc

Thing, obviously, especially with the U. S. Results being as strong as they were. I think some of us were a little surprised at some of the line items in the U. K.

Jeff Lick
Managing Director & Equity Research - Consumer & Auto Ecosystem at Stephens Inc

You'd highlighted some pretty big things in terms of the DMS changeover, the technician productivity pushing the decision making process down to the dealerships. Was wondering if you could just elaborate more. I mean, obviously, you've hit the SG and A point, the 300 bps for next year. But just maybe giving a little more color just in terms of magnitude of just how kind of impacted negatively things are right now and how you would see that go in the other direction and just how much opportunity is it to go in the other direction in 2025?

Daryl Kenningham
Daryl Kenningham
President and Chief Executive Officer at Group 1 Automotive

Well, I think there's quite a bit of opportunity. The business we bought, the brands are terrific and they're in great geographies. The way they manage their business was different than us. We tend to put more decision making in stores because we feel like our general managers have to have flexibility to react to the marketplace and that's a better way to serve customers. The Inchcape was more centralized.

Daryl Kenningham
Daryl Kenningham
President and Chief Executive Officer at Group 1 Automotive

They had a lot more of their decisions centralized and even things like just replacing a lift or hiring a technician had to go to the corporate office for approval. If you wanted to reprice a used car, you had to have approval in writing from the corporate office. We don't think that's the proper way to manage a retail business. We think putting guidelines and technology in place to help the operators make those decisions is the best way and then let them make those decisions based on the customer needs at the moment. And so we've moved all of that in the half of our business that's in today out to the stores.

Daryl Kenningham
Daryl Kenningham
President and Chief Executive Officer at Group 1 Automotive

And they're not going to wake up day 1 and be great at it. But I can tell you just throughout the quarter, we saw improvements in those actions that resulted from those actions. And I feel like we're going to continue to see that. So I think there's a significant opportunity there. I'm as convinced today that we've got a great business there that can really develop and produce good returns for our shareholders.

Daryl Kenningham
Daryl Kenningham
President and Chief Executive Officer at Group 1 Automotive

I certainly believe that. So it doesn't mean there's not work to do. There certainly is.

Jeff Lick
Managing Director & Equity Research - Consumer & Auto Ecosystem at Stephens Inc

And a quick follow-up for Pete, if I could. Relating the conversations that are always ongoing with the OEMs, obviously a lot's been going on in the back half stop sales. Inventory is normalizing as you talk, but it's not quite there yet, the EV mandates. Just curious, Pete, how conversations with the OEMs are evolving as we get into 2025 and what are they most focused on and vice versa?

Pete DeLongchamps
Pete DeLongchamps
Senior Vice President-Manufacturer Relations, Financial Services and Public Affairs at Group 1 Automotive

So I don't think you can broad brush the OEM focus, but I will tell you that when you take a look at day supply, I think that there's been a real balancing, especially with some of the higher day supply OEMs. And we're still at low numbers with Toyota and Lexus. But I think going into this year, the OEMs are bullish on this year. And to Daryl's earlier point, just focusing on the relationships we have with them and the performance so we can continue to grow. But in talking with all the OEMs, it's a I think their outlook is very positive for this year.

Operator

The next question comes from Bret Jordan with Jefferies. Please go ahead.

Bret Jordan
Managing Director at Jefferies LLC

Hey, good morning guys.

Bret Jordan
Managing Director at Jefferies LLC

Good. Thanks. Could you give us a little

Bret Jordan
Managing Director at Jefferies LLC

bit more color on the BEV impact in the UK, I guess, as you're forcing them through the fleet channel on the unit GPUs and bev versus ICE over there and maybe where you see that as the mandate is looking for 6 points higher in bev this year?

Daryl Kenningham
Daryl Kenningham
President and Chief Executive Officer at Group 1 Automotive

Well, the margin impact is and we can get you some detail on it. But the margin impact of sending them through the fleet channel, those go to corporate fleets in the UK. It's not like rental car fleets. And most companies have corporate fleet programs for their employees. And but they tend to be subsidized and they tend to be lower price and lower margin.

Daryl Kenningham
Daryl Kenningham
President and Chief Executive Officer at Group 1 Automotive

And so the incentives have been focused more on those fleet buyers because there's volume there to be able to do it. So that's the issue.

Daniel McHenry
Daniel McHenry
Senior VP & CFO at Group 1 Automotive

Brad, it's Daniel here. The additional thing out there on the fleet market is you don't traditionally get any F and I income on that fleet business. In addition, there's not really traditionally a trade that you take with that fleet vehicle. So that just makes it a much more difficult trading environment than what a standard retail deal would make.

Bret Jordan
Managing Director at Jefferies LLC

Okay, great. And then on parts and service, and I guess in the U. S, I mean, how much of that is are you seeing benefit from things like the Toyota Tundra engine replacement yet? Or is that still to come in 2025? And I guess what's the cadence?

Bret Jordan
Managing Director at Jefferies LLC

It seems like you'd have some seasonal tailwinds here into early 2025?

Daryl Kenningham
Daryl Kenningham
President and Chief Executive Officer at Group 1 Automotive

We'll see some yes, we'll definitely see tailwind in 2025 on all the warranty that's there. The warranty numbers are pretty high right now. And the good thing is, 1 third of customers who come in on warranty end up with some customer pay on their repair order. So that high warranty trend also helps our CP business. So that's and I think that's honestly one of the reasons we were up 8% in the quarter in customer pay.

Daryl Kenningham
Daryl Kenningham
President and Chief Executive Officer at Group 1 Automotive

But I expect the warranty to continue through the year.

Operator

The next question comes from Michael Ward with Freedom Capital. Please go ahead.

Michael Ward
Managing Director at Freedom Capital Markets

Thanks very much. Good morning, everyone. Good morning, Mike. Just one more question on the UK there. If you take the Intuit business and the SG and A, it looks like it was like 96% in 4Q.

Michael Ward
Managing Director at Freedom Capital Markets

Is there anything structurally that prevents that business from getting down to the overall corporate average in the UK?

Daniel McHenry
Daniel McHenry
Senior VP & CFO at Group 1 Automotive

Mike, it's Daniel. I don't think there's anything structurally that prevents that from happening. If anything, my expectation would be that the Inchcape Group should be slightly better than the legacy Group 1 stores. Now the simple reason behind that is a big differentiator between the U. S.

Daniel McHenry
Daniel McHenry
Senior VP & CFO at Group 1 Automotive

And the UK is the rents are structurally higher in the UK than they are in the U. S. The Inchcape business tends to be more in the north of England versus the Group 1 legacy business in the south and rents in the south of England just are structurally higher than the north. So my expectation would be that it should be as good if not better, than the legacy Group 1 businesses as well as the brand mixes of the Inchcape stores tend to be slightly higher gauge towards luxury than the legacy. So all in all, I would say absolutely as good as if not better than the legacy UK business.

Michael Ward
Managing Director at Freedom Capital Markets

Okay. So then so therefore, you had about $10,000,000 of redundant SG and A costs then in 4Q with Inchcape And that affected your overall SG and A as well as the UK portion.

Daniel McHenry
Daniel McHenry
Senior VP & CFO at Group 1 Automotive

I think that's fair, Mike.

Daryl Kenningham
Daryl Kenningham
President and Chief Executive Officer at Group 1 Automotive

Yes. Mike, one of the ways we're thinking about the UK business is, we feel like in total Group 1 had a really good Q4, really good. And on almost any broad basis that you look at it on EPS growth and performance versus expectations, we had a really, really good quarter. And that's really without the UK contributing very much. And so we feel like as we get a lot of the major integration activities behind us and start to see the benefits of those in 2025.

Daryl Kenningham
Daryl Kenningham
President and Chief Executive Officer at Group 1 Automotive

That's only a plus for us relative to where we are today. And some of the integration activities were very disruptive. I mean every single employee in an Enchucape store, we had has new technology today and we replaced all the networks, we replaced the DMS. You basically shut the store down for 5 days to do that when we did every store in late November December. So it was a big impact and we expect that as we get further into 2025, we'll see more and more good news out of our business there.

Michael Ward
Managing Director at Freedom Capital Markets

That's what it sounds like. 2nd question on Page 13 of your slide deck, Pete, your neck of the woods, the F and I side to it, it looks like you've had steady improvements in a lot of the different take rates. If I look at that, it seems to me that back about 6 months ago or so, there were some concerns that maybe F and I was going to normalize a little bit. It seems to me that you're at another high level. And if anything, as some of the captive finance comes back a little bit, we might see that drift a little bit higher in 2025.

Michael Ward
Managing Director at Freedom Capital Markets

Is that a fair assumption?

Pete DeLongchamps
Pete DeLongchamps
Senior Vice President-Manufacturer Relations, Financial Services and Public Affairs at Group 1 Automotive

I think the real opportunity, Mike, as we get lower rates is to improve the used car penetrations because those are kind of bottomed out at 63% upper traditional number of 68%. We've actually seen captive financing help the new vehicle finance pen up to 75%, 76%. So we think that there's some opportunity there this coming year. And then the we just executed on our product offerings. We've talked about it for years.

Pete DeLongchamps
Pete DeLongchamps
Senior Vice President-Manufacturer Relations, Financial Services and Public Affairs at Group 1 Automotive

We've continued to have the same products offered and our team has just done a great job of maintaining good product penetrations and increasing a couple of the products that we have. So we're pleased with our F and I performance this year.

Operator

The next question comes from Ron Giusekow with Guggenheim Securities. Please go ahead.

Ron Jewsikow
Director at Guggenheim Securities, LLC

Yes, good morning and thanks for taking my question. Maybe just starting off on parts and service because the print was very strong this quarter. Is there anything we should be aware of surrounding kind of the 7% increase in revenue per repair order? I guess does warranty work or does the current scope of warranty work carry a higher revenue per RO? Or is that just a sign of kind of customer willingness to pay and your ability to pass through kind of tech cost and general inflation?

Daryl Kenningham
Daryl Kenningham
President and Chief Executive Officer at Group 1 Automotive

Well, I think some of it may be the latter. When you combine it though, about half of our benefit in parts and service this quarter was because of higher customer counts in our stores. So we're pleased to see that on the specific dollar increases. The average mileage continues to go up across our service drives. And so as that continues, we will see higher dollar ROs just because older vehicles need more repair.

Daryl Kenningham
Daryl Kenningham
President and Chief Executive Officer at Group 1 Automotive

And so I believe that's what's driving it. It's not we're not taking necessarily any meaningful pricing. That's largely behind us. And I don't think it's the environment to do it anyway.

Ron Jewsikow
Director at Guggenheim Securities, LLC

Okay. And I know it's very early innings on tariffs and it seems like it's probably a tough situation to comment on. But to the extent we do see Mexican import duties levied, could that actually be supportive for your pricing? Because I think if we just look at some of your tightest supply to OEM brands and your partners, they build a large portion of their vehicles actually in the U. S?

Daryl Kenningham
Daryl Kenningham
President and Chief Executive Officer at Group 1 Automotive

Yes. No, there's some truth to that. Absolutely, yes.

Ron Jewsikow
Director at Guggenheim Securities, LLC

Okay. That's helpful. I'll hop back

Ron Jewsikow
Director at Guggenheim Securities, LLC

in the queue. Thanks for taking my questions.

Daryl Kenningham
Daryl Kenningham
President and Chief Executive Officer at Group 1 Automotive

Thank you.

Operator

The next question comes from Glenn Chin with Seaport Research Partners. Please go ahead.

Glenn Chin
Senior Equity Analyst at Seaport Research Partners

Hey, thank you for squeezing me in. Just a follow on question related to after sales. Daryl, you mentioned targets for 2025 are unchanged, 2024. Can you just remind us what those targets were for last year?

Daryl Kenningham
Daryl Kenningham
President and Chief Executive Officer at Group 1 Automotive

Well, I think what I was specifically referring to Glenn was that this past year we grew our tech count by about 300 technicians in the U. S. And we're not lowering our expectations in the future on that. And we don't have any we don't feel like physical limitations in terms of our stall count will limit us either because a third of our stores in the U. S.

Daryl Kenningham
Daryl Kenningham
President and Chief Executive Officer at Group 1 Automotive

Have more technicians than they do stalls in the dealership. And so just the physical opens number of stalls is not what we look at in terms of what's our run future run rate look like on being able to hire technicians. So we intend to keep hiring as at the same rate we have been in the past. And so that's what I was referring to. I don't know if that answers your question or not.

Glenn Chin
Senior Equity Analyst at Seaport Research Partners

It does. Thank you. And then just looking at inventory levels, it looks like 67 days of used in the UK, does that need to come down?

Daniel McHenry
Daniel McHenry
Senior VP & CFO at Group 1 Automotive

Glenn, it's Daniel. December is traditionally a fairly weak month, I would say, for used vehicle sales in the UK. It's January is the opposite to that. January tends to be a very buoyant month for used vehicle sales in the UK. And effectively, what we've done is we've looked at our inventory levels at the end of December and effectively divided it by the number of vehicles that we sold in December.

Daniel McHenry
Daniel McHenry
Senior VP & CFO at Group 1 Automotive

So that's artificially high for December.

Operator

Seeing no further questions in the queue, this does conclude our question and answer session and concludes our conference call. Thank you for attending today's presentation. You may now disconnect.

Executives
    • Pete DeLongchamps
      Pete DeLongchamps
      Senior Vice President-Manufacturer Relations, Financial Services and Public Affairs
    • Daryl Kenningham
      Daryl Kenningham
      President and Chief Executive Officer
    • Daniel McHenry
      Daniel McHenry
      Senior VP & CFO
Analysts
Earnings Conference Call
Group 1 Automotive Q4 2024
00:00 / 00:00

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