Zoomcar Q3 2025 Earnings Call Transcript

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Vivian Tong
Vivian Tong
Investor Relations Advisor at Zoomcar Holdings

Ladies and gentlemen, thank you for joining us today. Welcome to Zoomcar's Third Quarter of Fiscal Year twenty twenty four to twenty twenty five Earnings Results Call. My name is Vivian Tong, Head of Investor Relations of Zoomcar, and I shall be coordinating today's session. Joining me today are Chief Executive Officer Hiroshi Nishijima and Chief Financial Officer Sachin Gupta. During this presentation, we will make forward looking statements concerning upcoming events and our expectations regarding the company's business and financial performance.

Vivian Tong
Vivian Tong
Investor Relations Advisor at Zoomcar Holdings

Each time we do, we will try to identify these statements with words such as expect, believe, anticipate, or other words that identify potential events. These forward looking statements are subject to risks and uncertainties that may cause actual results to differ materially from those stated in the forward looking statements. Please consider the forward looking statements contained in the earnings press release issued this morning on 02/14/2025, and stated during this conference call, as well as the risk factors and uncertainties described in our annual and quarterly filings with the Securities and Exchange Commission. During our presentation, we may discuss or disclose non GAAP measures. These non GAAP measures are not intended to replace the presentation of our financial results in accordance with U.

Vivian Tong
Vivian Tong
Investor Relations Advisor at Zoomcar Holdings

S. GAAP. The presentation of non GAAP information is intended instead to provide additional information to investors to facilitate the comparison of past and present results. Any forward looking statements we make today are based on assumptions, which believe to be reasonable as of today. We undertake no obligation to update these statements as a result of future events.

Vivian Tong
Vivian Tong
Investor Relations Advisor at Zoomcar Holdings

I will now hand the call over to Hiroshi to provide his remarks.

Hiroshi Nishijima
Hiroshi Nishijima
CEO at Zoomcar Holdings

Thank you, Vivian. Hello, everyone, and thank you for joining our call today. I'm excited to share that Zumka has been able to achieve another quarter of solid results for the quarter ended 12/31/2024. During this quarter, we remain focused on delivering a high quality customer experience for our guests and hosts, and we saw continued growth on a year over year basis in booking of 19%. Demand remains strong while we concentrate our efforts on increasing supply organically and through partnerships with supply partners.

Hiroshi Nishijima
Hiroshi Nishijima
CEO at Zoomcar Holdings

These improvements have led to an increase in the number of hosts and in host retention rate. Reflecting the strengths of the Zoomcar platform and brands that we continue to develop, we continue to focus on optimizing our cost structure and improving the profitability of the business while driving booking growth. This quarter, we saw another increase in contribution profit, marking this the fifth consecutive quarter of positive contribution profit. Lastly, we continue to make progress in restructuring of the debt on our balance sheet, which will ultimately reduce the cash burden of the business. We appreciate that some of the audience may be learning about Zoomcar for the first time.

Hiroshi Nishijima
Hiroshi Nishijima
CEO at Zoomcar Holdings

Let me take you through a few slides for a brief introduction of the business and to discuss the key problems we are solving for in India. Zumka is an app that supports India's leading marketplace for car sharing. The app connects host who provides access to their vehicles to guests who choose from a selection of cars for use at affordable prices, all of which promote a sustainable smart transportation solution. We are headquartered in Bangalore and have been in existence for more than ten years. The company has 143 employees of which the majority are engineering design and product related staff.

Hiroshi Nishijima
Hiroshi Nishijima
CEO at Zoomcar Holdings

We host 10,000,000 guests, and there are over 25,000 cars on our platform. We are well recognized in our home market and have over 90% brand awareness among car sharing and rental car users. So what are the major problems that host and guest face, and how does Zoomcar offer a solution? For host, vehicle ownership is highly expensive in India while vehicles are underutilized. This is the problem.

Hiroshi Nishijima
Hiroshi Nishijima
CEO at Zoomcar Holdings

Our marketplace provides hosts an opportunity to make side income from vehicles which would have otherwise been sitting idle. How do hosts make money? Let's say a host has a full time job and his monthly income for the full time job is approximately $1,000 By listing a compact SUV, he or she can earn $150 to $200 net of loan repayment, maintenance cost, and insurance that is, 15%, twenty % extra income. So this is a good side income, and many hosts consider adding the second vehicle to further increase their side income. We have hosts who obtain financing for multiple vehicles upwards of, say, 15 plus, where Zumka is their main income source as a professional house.

Hiroshi Nishijima
Hiroshi Nishijima
CEO at Zoomcar Holdings

Through these examples, you can see how Zumka enables entrepreneurs to start their own car sharing business. Moving to the guest side, there are two problem statements. One, buying a car is still very expensive in India. The most popular vehicle is the Suzuki Swift, which costs over $10,000 This is significant for the average consumer who earns around $2,700 per year. As a guest, I may not be able to afford my own car.

Hiroshi Nishijima
Hiroshi Nishijima
CEO at Zoomcar Holdings

However, I may still want to occasionally rent a vehicle and go on holiday with my friends and family. The second problem, people still require vehicles to travel from one city to another and need access to cars during the duration of the trip, whether it is for personal or business related travel. I'm personally very empathetic to these problems. Unlike in The US, where car ownership is high, owning a vehicle is very aspirational in India. And this is why we are excited to help our consumers by improving access to mobility in India through our platform.

Hiroshi Nishijima
Hiroshi Nishijima
CEO at Zoomcar Holdings

How big is the scale of these programs? India has a population of 1,400,000,000 people of which the majority is working age. Only one in 10 households are able to afford vehicles as the most popular car model cost four times of GDP per capita. So accessibility to mobility needs to be significantly improved. We believe there is a massive opportunity for the Digital penetration is quite high, where more than 1,000,000,000 mobile phones are connected to the Internet.

Hiroshi Nishijima
Hiroshi Nishijima
CEO at Zoomcar Holdings

And importantly, digital wallets are the predominant way to transact in India. You can even buy coconuts or bananas on the street using your mobile. We believe Zumba is well positioned in India where there exists a large market for car sharing on a digital platform where penetration today is still very low and demand for vehicle is high. With this overview of the business, let me dive deeper into some of these key highlights from this quarter's results. The customer experience has been a key priority as it impacts greatly whether a guest books another Zumba as well as a host decision to remain on our platform.

Hiroshi Nishijima
Hiroshi Nishijima
CEO at Zoomcar Holdings

We are taking several initiatives to improve the customer experience, including doubling customer support capacity, which is supported by Gen AI tools, machine learning based dynamic pricing, and loyalty points became more attractive for repeat users, increasing supply with fleet partners with nearly 10% of high quality cars provided by one large fleet operator and Zoomcast fulfillment centers across four main cities. These developments have led to improving metrics on our platform, such as percentage of repeat users doubling from 6% at the end of the quarter ended 09/30/2024 to 12% at at the end of quarter ended 12/31/2024. In addition, we saw a continued increase in the number of hosts as well as an improvement in high quality host retention, which increased from 11% in fiscal q two to 30% by the end of the fiscal q three twenty twenty four. We achieved another record quarter of contribution profit. The improvement in guest and host customer experience have also allowed us to continue optimizing cost related to marketing, incentives, and discounts.

Hiroshi Nishijima
Hiroshi Nishijima
CEO at Zoomcar Holdings

Combined with continuous improvement in operational efficiencies and smarter machine learning based dynamic pricing, we continue to optimize our cost base, which led to another increasing quarter of contribution profit. I will now hand it over to Sachin to provide an update on the company's fundraising and to discuss the financials in greater detail.

Sachin Gupta
Sachin Gupta
CFO at Zoomcar Holdings

Thank you, Hiroshi. Hello, everyone, and thank you for joining our earnings call today. I would like to share an update on the fundraising process. Since last quarter earnings call, we have closed a combined $15,000,000 between the months of November and December 2024. In addition, we closed another round of funding totaling $3,000,000 on 01/31/2025.

Sachin Gupta
Sachin Gupta
CFO at Zoomcar Holdings

We will continue to raise additional funds during fiscal quarter four to support the needs of the business. These funds will primarily be used to support the growth of our operations and in part to pay down the restructured debts. In terms of debts on the balance sheet, we are in discussion with our debt partners to restructure the existing debt, which we believe will help us in reducing the near term cash and funding needs for the and improve the sustainability of our balance sheet. Let's take a look at our operational and financial measures. The fiscal quarter marked a solid quarter of performance as exhibited in our operational and financial measures on this page.

Sachin Gupta
Sachin Gupta
CFO at Zoomcar Holdings

The numbers presented here are for the quarter ended 12/31/2024 as compared to the quarter ending 12/31/2023 unless otherwise mentioned. The number of booking grew by 19% to a hundred and three thousand five ninety nine bookings in quarter three over the prior year period. Gross booking value remained flat and revenue increased by 1% following a similar pattern to the last quarter whereby we are seeing more frequent but shorter duration bookings relative to the prior year period. We will continue to focus on driving higher frequency of the guest bookings over the immediate revenue growth as we are prioritizing the growth of repeat guest and encouraging repeat booking behavior, which we believe will ultimately add value to our business in the longer run. The number of active high quality cars, which we define as cars with 4.5 plus rated out of five, increased from 5,830 to 7,247.

Sachin Gupta
Sachin Gupta
CFO at Zoomcar Holdings

And the average guest trip rating continued to improve from 4.16 during the quarter ended 03/31/2024 to 4.7 during the quarter ended 12/31/2024. All of this is driven driven by our efforts to improve the customer experience, building various in app features, and use and the use of AI to improve the in app experience for both guest and the host. As mentioned earlier, revenue increased by 1% from 2,420,000.00 to about 2,450,000.00. Contribution profit increased significantly from $210,000 to about $1,280,000 due to a reduction in marketing cost, incentives, and other cost improvement projects. This marks our fifth consecutive quarter of positive contribution profits.

Sachin Gupta
Sachin Gupta
CFO at Zoomcar Holdings

And just to give you a perspective, on a per booking basis, our contribution profit increased from $2.4 per booking during the quarter ended 12/31/2023 to $12.39 per booking, during the quarter ended 12/31/2024, which also represents a significant growth in contribution margin from 9% to 52% as a percentage of revenue year over year. Our adjusted EBITDA loss improved from $10,170,000 to a loss of $3,150,000 driven by company wide cost optimization efforts, improvement in customer experience, which drove the improved retention metrics for both host and guest, thereby reducing our requirement to spend on host incentives, discounts, and overall performance marketing. Loss from operations also improved from $11,680,000 to a loss of $3,240,000 due to all of the aforementioned reasons. Our contribution, we have we have presented in the subsequent slides, which is slide number thirteen and fourteen, we have presented two non GAAP measures, contribution margin and adjusted EBITDA, which we believe are an important and supplemental to the GAAP measures. These slides provide a reconciliation of non GAAP measures to the GAAP numbers reported in our, to be reported in our five in our 10 q.

Sachin Gupta
Sachin Gupta
CFO at Zoomcar Holdings

These reconciliations will also be part of the 10 q filed with Securities and Exchange Commission to be filed later today after the market close and will also be and is also part of the press release made, earlier in the day today. I would now hand over the call to Vivian for the q and a session.

Vivian Tong
Vivian Tong
Investor Relations Advisor at Zoomcar Holdings

Thank you, Sachin. We will now move on to the Q and A portion of the call. Thank you to those who have submitted questions prior to today's call. The first question for today's session is, can you please provide more details about the fundraising process and debt restructuring?

Sachin Gupta
Sachin Gupta
CFO at Zoomcar Holdings

Sure. Let me take that question. In November 2024 and December 2024, we raised $9,150,000 and $5,500,000 respectively for a combined raise of $15,000,000 Earlier this month, or January, we raised an additional $3,000,000 of capital. We will opportunistically continue to raise additional capital this quarter. The funds raised so far and intended to be raised in future will primarily be used to fund the growth initiatives of the business, and part of the fund will also be used to pay down the restructured debt.

Sachin Gupta
Sachin Gupta
CFO at Zoomcar Holdings

Additionally, what we're doing is we are exploring various options with our debt partners to restructure the current debt on the balance sheet. This may include, for example, adjusting the terms of the debt to a longer pay down schedule, settling the debt via issuance of equity, or settling in cash against substantial debt forgiveness. We believe this is an important exercise which will reduce the burden on the balance sheet, reduce the interest expense and reduce the burden on the funds being raised in the short term shorter term. We believe our funds can then be better utilized to support the growth of the operations benefiting the business and increasing the shareholders value in the longer

Vivian Tong
Vivian Tong
Investor Relations Advisor at Zoomcar Holdings

run. Thank you, Sachin. The next question is, please provide us with an update on your NASDAQ listing status.

Sachin Gupta
Sachin Gupta
CFO at Zoomcar Holdings

Sure. So we've been diligently working to regain the compliance compliance with Nasdaq applicable rules and are making significant progress. Earlier this week, we received a notification from Nasdaq allowing us to transition to Nasdaq Capital Markets by 02/19/2025 and further granting us extension to regain compliance with the outstanding deficiency, reflecting the efforts we have made so far and the comprehensive plan in place to restore our compliance. The company is fully committed to addressing the remaining deficiency and will continue to exert our best efforts in the weak side.

Vivian Tong
Vivian Tong
Investor Relations Advisor at Zoomcar Holdings

Thank you, Sachin. The last question is, what are management's near term priorities for the business?

Hiroshi Nishijima
Hiroshi Nishijima
CEO at Zoomcar Holdings

I will take this question. Ultimately, we are prioritizing growth of the business by improving the customer experience for both hosts and guests, and we have many initiatives in place to support this. In addition, we expect this to also improve the cash flows of the business through cost optimization projects as well as the restructuring of the debt on our balance sheet, which Sachin discussed earlier. Allow me to provide more details. Operationally, we'll prioritize two things.

Hiroshi Nishijima
Hiroshi Nishijima
CEO at Zoomcar Holdings

One, increase supply and two, provide a more seamless experience for our guests and hosts. We will continue to increase supply as this is a growth driver for us. By having more vehicles on our platform, it provides guests with more vehicle options in a given radius and with shorter distances. It makes it more convenient for pickups as well. We'll continue to improve the customer experience, providing a more seamless experience for guests and hosts that are on our platform.

Hiroshi Nishijima
Hiroshi Nishijima
CEO at Zoomcar Holdings

Both of these factors will drive the growth of our business. Greater customer experience also has a positive impact on the financials, which are essentially greater bookings volume and revenue as well as cost savings. We have been optimizing our cost structure, and a big factor is being able to optimize marketing and incentives without impacting growth of host retention. We believe we can continue to reduce costs to eventually reach a positive cash flow position. Our core contribution margin is strong, over 50%, and it continues to improve over time.

Vivian Tong
Vivian Tong
Investor Relations Advisor at Zoomcar Holdings

Thank you, Hiroshi. This now concludes Suncar's fiscal third quarter twenty twenty four earnings conference call. For more information, please refer to our fiscal third quarter twenty twenty four earnings press release and other materials found on our Investor Relations website. You may also email us at investorszoomcar dot com for any further questions. Thank you for your participation today.

Vivian Tong
Vivian Tong
Investor Relations Advisor at Zoomcar Holdings

You may now disconnect.

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Executives
    • Vivian Tong
      Vivian Tong
      Investor Relations Advisor
    • Hiroshi Nishijima
      Hiroshi Nishijima
      CEO
    • Sachin Gupta
      Sachin Gupta
      CFO
Earnings Conference Call
Zoomcar Q3 2025
00:00 / 00:00

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