Linda Rendle
Chair and CEO at Clorox
Sure, Chris. I think I got it, but remind me if I don't get to something in your question by the time we get to the end of this. I think maybe it would be helpful on just how we think about getting back to algorithm, set the stage and then we can talk about specifically what's going on in Q3, et cetera. But I think it's helpful to recall 2 things we talked about going into this year. The first that we spoke about was there was going to be noise between quarters given the lag that we had recovering from cyber, et cetera, and you're certainly seeing that play out, obviously, in between Q1 and Q2. And there's still noise in Q3 and Q4 that we spoke about. And then you have small things that happen like Kingsford where a retailer ship something early. So that's one that's playing out and -- but no large changes to that assumption. The second thing that we spoke about was that we expected a more difficult macro environment. And we saw that playing out in lower category growth rates than we would normally see. So normally, we see low single digits, 2%, 2.5% and we expected to see low, low single digit at about 0 to 1. The good news is that's playing out with what our expectations are, but what we would expect to see over the long term is getting back to those category growth rates that look more like we've experienced for many, many years. And I think the question mark will be for us when that happens. And certainly, we're seeing that across the industry. But that's really a big question. If we think about what we control in addition to those categories and feeling really good about where we sit right now. And that means that I feel really good about our long-term algorithm of 3% to 5% growth and just how we think about it is you get back to that 2%, 2.5% category growth. We continue to drive share, which we certainly demonstrated over the last 2 quarters that we're able to do. You expect benefits from things like NRM and pricing as well as the work that we're doing on our digital transformation and how that flows through in both growth and productivity. And then, of course, we have our professional business and our international business, we expect both to be delivering above company average growth rates, and we certainly saw that again this quarter. So we remain confident in the long-term algorithm. I think the question mark is, when will the macro environment improve when will we see our categories return to that more normalized growth rate. And we're doing everything feasible on our power to continue to do that through innovation, through investing and good category growth ideas as well as growing share, but that's the open question mark. And I think we all can agree the environment is certainly uncertain and volatile enough to say it's not exactly easy to post when that transition will happen. I think maybe when you talk about specific categories and you talk about household cleaning, actually cleaning is doing incredibly well right now. If you look at consumption trends on that business and share results, we've consistently posted share growth results in that category. In fact, our share results are higher than they were 2 years ago. So it's like the cyberattack never happened. We're winning in most of those segments in cleaning and the trends look good. And our business is still bigger than it was pre-COVID from a volume perspective, even after all the pricing that we took to deal with inflation. So I feel like our business in cleaning is performing just as we want to be growing share, growing categories the right way. Innovation is really resonating with consumers, whether that be innovation like Scentiva, where we've reinvigorated that platform and invested more money at our brand-new innovation that we have in those categories. So I feel terrific about that as well as terrific at a number of our household businesses as well, but cleanings a real gem right now and cleaning is also playing into our strong international results, and you saw the organic growth rates for international this quarter, very strong again. And of course, cleaning is the majority of our international business and helping that to perform.