Benjamin Jackson
President at Intercontinental Exchange
Thank you Warren and thank you all for joining us this morning. Please turn to Slide 10 across our futures markets, we've worked for over two decades to build out the scope and depth of our multi asset and multi geography offering to allow for both flexibility and precision trading from wherever in the world customers choose to trade on ICE. As a result, a record of over 2 billion futures and options contracts traded on ICE in 2024, marking the highest volume year in ICE's history, including a record 1.2 billion commodity contracts and a record 753 million interest rate contracts.
This strong performance contributed to the 12th consecutive year of record futures revenue in 2024, which grew 20%, including 15% in the fourth quarter. Across our energy markets, we saw the importance of investing in a diverse and globally interconnected energy platform that better serves the needs of an evolving and growing commercial customer base. By working closely with our customers, we have built and continue to enhance our leading global energy network that delivers comprehensive risk management solutions, provides capital efficiencies and is positioned to grow alongside the continued evolution of global markets, all this while providing the critical price transparency across the energy spectrum needed to navigate the energy transition and to meet forward looking demand.
Over the last five years, revenue growth across our energy markets has averaged 14% growth annually with 2024 revenues reaching a record $1.9 billion, up 25% year over year. This strong performance was driven by record energy volumes and is a testament to customers continued confidence in ICE as the global energy hedging venue of choice in our oil business.
We offer key benchmark contracts such as Brent as the global benchmark for crude oil. Brent prices roughly three quarters of the world's internationally traded crude and serves as the cornerstone of our global oil complex which today includes over 800 locational and product spreads relied on by commercial customers. This innovation and evolution have enabled us to continue serving our global customers and to drive growth across the business.
Delivering record oil revenues in 2024, which grew 21% year over year. The strong performance was underpinned by the highest volume year for total oil contracts traded on ice, including records across our Brent and gas oil benchmark contracts. In addition, as trade dynamics evolve and become increasingly complex, customers not only are seeking liquidity in the major global benchmarks, but also in products that provide greater hedging precision.
This dynamic is illustrated by record trading activity in our other crude and refined products in 2024, with volumes up 34% year over year, including records across our Platts, Dubai and Mervin contracts. Our global oil offering sits alongside our global natural gas markets where the globalization of this commodity is underpinned by the rise of liquefied natural gas or LNG the ongoing liberalization of the LNG market has put more natural gas in motion over longer distances with the greater number of touch points along the value chain from production to consumption. At the same time, demand for natural gas continues to grow and likely sustainably for the foreseeable future.
Trends that support this are the undeniable secular growth in overall energy demand, increased demand for data centers and the associated power that goes with it, and the move to gas as a cleaner fossil fuel source versus coal. In essence, this evolution creates opportunities for new trading relationships to develop and adds an extra layer of complexity that fuels adoption to our global gas product suite. This was illustrated by record market participation in our global gas complex in 2024, which has increased nearly 30% since 2019.
As supply chains evolve and globalize, the quality of our expansive range of benchmarks is evident, with our natural gas business delivering another year of record revenues in 2024 increasing 30% versus this strong performance was led by record revenues in our title transfer facility benchmark or ttf, which we have positioned as the Brent of natural gas and plays a critical role in providing global natural gas price signals. As a result, TTF continues to be relied upon by an increasing number of market participants, with market participation and volumes both setting new highs in 2024 and each growing double digits on average over the past five years. In Asia, where coal still accounts for nearly half of the region's energy supply, our Japan Korea marker JKM has seen market participation grow double digits on average over the past five years, reaching a record in 2024 and increasing 27% year over year.
As a cleaner alternative to coal, natural gas has accelerated the global risk management needs related to the commodity and caused the markets across North America, Europe and Asia to become increasingly interconnected. This dynamic was once again highlighted by JKM volume execution trends in the fourth quarter, with two thirds of JKM volume executed via the JKM TTF spread in North America as market participants continue to gravitate towards ISIS Henry hub contracts for the liquidity ICE offers in longer dated tenors along with the linkage to our exclusive regional basis markets, volumes in our complex grew 30% year over year, including record volumes across our basis markets which span 70 hubs across North America, allowing customers to manage regional supply and demand dynamics. Trading alongside our global oil, gas and power markets are leading environmental markets which were first launched nearly two decades ago provide customers price transparency across the energy spectrum that is critical in navigating the clean energy transition.
Here we've seen market participation grow double digits on average over the past five years, including record participation in 2024 up 13% versus prior year. At the same time, record volumes across the complex were up 39% year over year, led by another record setting year in our North American environmental markets. These record volumes represent the equivalent of over $1 trillion in notional value for the fourth consecutive year and contributed to a 40% increase in environmental revenues in 2024 versus the prior year.
In summary, the evolution of our energy markets is one example of how we continuously invest and develop customer driven solutions across asset classes to drive value creation. Our record performance is a product of these investments, some that we've made more than a decade ago. Turning now to our fixed income and data services business on slide 11 driven by multi year investments in both technology and data, our comprehensive fixed income data platform continues to deliver.
Compounding revenue growth, our position as a leading provider of price and reference data has served as the foundation for many innovative solutions such as our rapidly growing index franchise, a business we built through both organic and inorganic investments including our acquisitions of IDC and the bank of America Merrill lynch index platform. In 2024, revenues in our index business increased double digits year over year. A key driver was growth in ETF assets under management benchmarked to ice indices up 13% year over year.
Collectively, the strong performance across our PRD and index business drove 5% growth in our fixed income data and analytics business in 2024. In addition, we continue to see returns on past investments made to enhance content and functionality across our other data and network services business which grew 5% in 2024 versus prior year. As an example, within our consolidated fees business, investments we've made to elevate and enhance our offering, including commodity and energy data now available on our feeds, has led to accelerating adoption by large financial institutions including displacements of larger multi asset class incumbents.
This was a key contributor to the high single digit revenue growth in this area in 2024 with content from over 600 data sources. As firms seek more high quality data from a range of different sources in a cost effective manner and access to new unique content, our competitive and comprehensive offering stands to benefit. Finally, as we move forward, we remain focused on continuing to leverage our deep expertise in gathering and cleansing unstructured data to develop actionable insights and and add transparency not only to the fixed income markets but across asset classes.
For example, in 2024 we announced the integration of our property and loan level mortgage data sets with our property level climate risk metrics covering more than 100 million U.S. homes. This solution improves transparency and facilitates risk management throughout the housing finance and property insurance sector, allowing customers to apply ICE's climate metrics to individual loans, properties and entire portfolios, improving the visibility to the inherent climate risks in each.
We also went live with our MBS Mortality Indicator, which leverages data sets across ICE data services and ICE Mortgage technology to produce daily trading signals for more than 900,000 agency and residential MBS pools. Shifting now to our mortgage business on slide 12 like our exchanges and fixed income businesses, ICE Mortgage Technologies Products and Network excel by offering a value proposition that enables efficiency gains for our customers. We target asset classes that are in the early stages of an analog to digital conversion because we believe these asset classes will benefit from greater automation and create strong network effects.
This is no different in Mortgage where we've constructed an unparalleled network that seamlessly connects key industry stakeholders within a single end to end digital ecosystem. That kind of connectivity in network is a hallmark of the ICE business model and one that, combined with our leading solutions, gives us confidence that we can grow a business that at $2 billion today, is only a fraction of the $14 billion addressable market that's in the early days of an analog to digital conversion. In 2024, we continued to make progress on the successful integration of Black Knight and executing on our strategy of relieving the pain points and inefficiencies across the mortgage workflow.
Starting with Encompass. We closed on 38 client wins in the fourth quarter as customers focus on modernizing their infrastructure and on workflow efficiencies. And to kick off the year, we're pleased to announce that Flagstar and Howard Hanna have signed on as Encompass clients. In parallel, we delivered on several enhancements to Encompass during last year including a launch of multi channel support for web based loan manufacturing and are pleased to see clients are adopting this innovation. We also unified our industry leading marketing and sales automation solutions into one complete customer acquisition and retention suite. We also added a borrower facing mobile application to support lenders on our platform.
Then we embedded these into Encompass workflows directly enabling our lender clients to efficiently identify customers to target with the right products at the right time and manage their leads through to closing. This helped to drive over 200 cross sells of our customer acquisition suite into encompass customers in 2024. Along the same lines, we integrated data sets from Black Knight into Encompass including property tax, flood and closing fees, providing customers with more choice of service providers on our platform and are pleased by the early traction across these offerings.
Executing on over 400 data. Cross sells to encompass clients in 2024. Along the same lines and consistent with our approach of investing ahead of secular growth throughout 2024, we dramatically enhanced our ICE product and pricing engine or ppe, and look forward to showcasing this enhanced offering at our upcoming ICE Experience event, an annual gathering of thousands of customers where each year we launch our new and enhanced innovations for our clients.
For MSP, roughly 80% of new client wins during the year were cross sells to encompass clients. We also continue to make significant strides in enhancing functionality designed to elevate customer interactions and experiences, including the rollout of our MSP Digital Experience or MSP dx. At the same time, we enhanced and integrated our loss mitigation, customer service and collections capabilities.
These embedded tools within MSP not only streamline operations but but help clients prepare for the eventual increase in defaults and foreclosures. Our customer service enhancements improve the customer experience and as an example, our call prediction functionality uses artificial intelligence to analyze the account and provide a prediction of why the customer is calling, allowing the customer service agent to reach a resolution in decreased time frame and reduce friction to the homeowner. Lastly, our Actionable Intelligence Platform, or aip, which is in the process of being rebranded as ICE Business Intelligence, provides robust analytical and reporting capabilities based on configurable suites for originators and servicers.
Originators will be able to view dashboards to manage all aspects of production including marketing, sales, pipelines and closing through all channels including retail, wholesale and correspondent. Servicers will have sophisticated risk management, compliance and capacity planning tools that will help them better manage portfolios and coordinate activities across the enterprise. By delivering timely and actionable insights, our Business Intelligence platform will help enable financial institutions to stay agile and competitive in a continually evolving market, all while seamlessly integrating with existing systems for ease of adoption.
In that regard, we are pleased to announce that we signed a top five depository under this service in 2024 and we continue to see other clients engage in this solution suite based on the efficiencies and revenue opportunities it can help uncover. In summary, we are pleased to see the value of our comprehensive platform is resonating in the marketplace and we remain optimistic about the long term opportunity to accelerate the analog to digital conversion. With that, I'll hand it over to Jeff.