Beyond Q1 2025 Earnings Call Transcript

There are 8 speakers on the call.

Operator

Good morning. My name is Aaron, and I'll be your conference operator for today. At this time, I would like to welcome everyone to the Q1 twenty twenty five Beyond Incorporated Earnings Conference Call. All lines have been placed on mute to prevent any background noise. After the speakers' remarks, there will be a question and answer session.

Operator

If you would like to withdraw your question at any time, simply press star followed by the number one again. With that, I'm pleased to turn the call over to Melissa Smith, General Counsel and Corporate Secretary. Melissa, you may now begin.

Speaker 1

Thank you, operator. Good morning, and welcome to Beyond Inc. First quarter twenty twenty five earnings conference call. Joining me on the call today are Executive Chairman and Principal Executive Officer, Marcus Lemonis, and president and chief financial officer, Adrian Lee. I'm also joined by Leah Putnam, chief accounting officer, and Alex Thomas, chief operating officer.

Speaker 1

Today's discussion and our responses to your questions reflect management's views as of today, 04/29/2025, and may include forward looking statements, including, without limitation, statements relating to our future business strategy, goals, financial performance, outlook for the remainder of the quarter or any other period, anticipated growth, stock price, profitability, macroeconomic conditions, and the value of our brands and investments, relationships with third parties, agreements we are entering into with them, margin improvement, expense reduction, marketing efficiencies, conversion, customer experience, changes to brands or websites, product offerings, blockchain efforts and strategies, tokenization efforts and strategies, and the timing of any of the foregoing. Actual results could differ materially from such statements. Additional information about our risks, uncertainties, and other important factors that could potentially impact our financial results is included in our Form 10 ks for the year ended 12/31/2024, and in our subsequent filings with the SEC. During this call, we'll discuss certain non GAAP financial measures. Our filings with the SEC, including our first quarter earnings release, which is available on our Investor Relations website at investors.beyond.com, contain important additional disclosures regarding these non GAAP measures, including reconciliations of these measures to the most comparable GAAP measures.

Speaker 1

Following management's prepared remarks, we will open the call for questions. A slide presentation with supporting data is available for download on our Investor Relations website. Please review the important forward looking statements disclosure on slide two of that presentation. With that, let me turn the call over to you, Marcus.

Speaker 2

Thank you. Wow. That's a of stuff. Just to make sure that we are crystal clear, on our investor website, we have put together not only a robust release that has, financial information as part of it, but a very robust slide deck that will give you a really simple illustration of how we actually think about the business. And the reason that we would encourage you to go through that slide deck is that those are really a highlight identification of how we think about the key guideposts and metrics that all of us as a management team use on a daily basis.

Speaker 2

As we think about this business, and we are really excited to be here today. But as we think about this business here, in talking about our first quarter results, we really feel like the first quarter was the first quarter of a brand new business. And it's been about a year that this restructuring had started. And when I first arrived, I anticipated that it was a little more of a transformation. And we all know the story about the first six months of the company since I've been here and how we had to learn a lot together.

Speaker 2

But as we move into 2025, we feel like we have restructured and rebuilt and reimagined an entirely new company. Both the employees that work here today, in fact, about 65 to 70% less of them, have a different mindset. We have built a real organization so solely around winners, waking up every day, seven days a week, working on the websites, thinking about the customer, making sure that the customer experience is solid. And while we're not fully done with our transformation on the websites, the team's working every single day to improve site experience, add new technology, find new third party vendors to lay over our websites and plug into our websites, we know that the road ahead seems to be, filled with tons of green shoots. I think the important reason that I wanna really focus on the first quarter of this year being, in our opinion, the first quarter of a new business is because we have in our possession some really valuable assets that didn't exist before.

Speaker 2

The resurgence of the overstock.com brand. We encourage you to visit that website to see how different it is. Never in a million years did people expect to see Overstock selling Gucci bags. It's doing so and it's doing so successfully while it's also selling furniture and other high brand, high ticket items that customers are looking for. They're looking for value.

Speaker 2

We've really reimagined the Bed Bath and Beyond site. We've cut almost 8,000,000 SKUs off of that site. And to say that we're done would be an understatement. At this point, while we're continuing to eliminate vendors that we don't think fit our ethos or products that don't meet our margin profile, we wanna start getting into adding new categories and thinking about new things. Wouldn't have imagined years ago that Bed Bath and Beyond would become a very large furniture retailer, patio, rug, furniture, and it's changed the name of the business.

Speaker 2

We've had to learn how the taxonomy works and how to make it more efficient while never forgetting the core items that Bed Bath and Beyond built its brand on, kitchen, bed, bath. As we think about the future, we wanna continue to build those up, and we'll do so. But we also wanna have people learn, get comfortable, have positive experience, and return to the site in categories that Bed Bath and Beyond never sold. We recently acquired Buy Buy Baby, an asset that I felt needed to be part of this company at all costs. Bed Bath and Beyond and Buy Buy Baby were known synonymously by consumers.

Speaker 2

And those two brands really set the table for what that company was, which was a life events company. We've gotten away from that. You could expect us to lean back into that again as we think about everything from the birth of a child to the first home to the wedding to the going to college and everything in between. We know we have to excel. But as part of excelling in that particular area, we know we have to meet the customer in different places.

Speaker 2

Selling online is a very complicated business, and few do it very well. We wanna be one of those few. But we also know that we have to lower our cost of marketing. We have to increase the size of our retained database, and we have to figure out how to build basket size over time. Part of our investment thesis around doing that is the investment that we made in Kirkland's, a 330 store home decor business based out of Nashville, Tennessee.

Speaker 2

What we liked about it as a management team was small format, low risk, low expense, low real estate costs, and high margin products inside of them. And while we've seen those results of that company continue to improve, we know that the future of that business through our investment and the future of our business requires us to work together far more. About six months ago, we put a collaboration agreement in place that showed the idea behind how we would bring our powerful brands to market through another company. Beyond is not prepared today to go open a bunch of stores nor would anybody in this room ever vote for spending $1 on CapEx to build out, take out locations, build out things. We want our dollars to be built on technology, investing in the customer experience, figuring out how to exploit and and get more out of our blockchain assets, and look to acquire other valuable IP in the same family and home space so that we can then take those brands to our investment vehicle of Kirkland's and see those brands come to life.

Speaker 2

Shortly, people will learn that Kirkland's will start transforming a number of their locations. In the early stages of that discovery, we have made the decision that we're gonna open up at least four Overstock stores geographically placed so both at our vendors and our customers can ship product to and return product to in a more efficient manner, which over time will improve our financial performance primarily through margin improvement and returns. Secondarily, we will be launching in a very, very low CapEx way Bed Bath and Beyond Home. Let me be clear. That is very different from the true blue store that all of us have known for years, which focused on bed, bath, kitchen, and small accessories.

Speaker 2

Bed Bath Home, yeah, looks a lot like Kirkland's and incorporates a lot of the products that Bed Bath Beyond is selling today successfully online. Small furniture pieces, a little bit more textiles, a little bit more decor. And the purpose of those stores is to meet the customer at the value proposition we're looking at. If you look at Kirkland's today, they truly are a very well merchandised, very well curated attempt to do a lot at what HomeGoods does. We believe that the assortment coming from Bed Bath and Beyond and potentially Overstock into those Bed Bath home stores, and in the future, some of those Kirkland stores starts to level the playing field and makes the Kirkland stores and the Bed Bath Home stores real players in the off price, highly curated, well merchandised, nondumpster looking environment that we believe customers are looking for.

Speaker 2

A lot of value for a very low price. That is our customer base. As we also look at that store footprint, we're looking at ways to bring Buy Buy Baby back to life. So we have authorized one store, just one, to be opened and tested. More than likely, that will happen in the Nashville market because we believe that's a great demographic to understand all of the different spectrums, including really every new customer that's coming to that market and every existing one.

Speaker 2

So it's a really thriving market. When we think about our core business, we think about a few basic principles. I'll call them guideposts for this discussion. We believe that in the short term, and I'll say the short term is the next couple quarters, we believe that our margin profile is going to range on the product side from 24 to 26. You saw the arrival at 25.1.

Speaker 2

I have to wonder once in a while when you're testing different elasticity and different promos and different offers, are you doing enough to capture enough customers? As a reminder, our company pays its bills with gross profit dollars, not just gross profit margin, while we need that margin to continue it to improve towards our goal of 27%. We know that we also need to start in the next sixty days thinking about building the customer files again, getting better retaining the ones that we have, get it bet getting better and more efficient at finding new ones, and then getting them to return. And there's oftentimes, particularly when you're doing that, where you have to use a great deal as bait. That'll either come from increased spend on promotion, and we think that's gonna range from 13 and a half to $14.75 in the short term, or it can come from, extra discounting, which could cause the margins to range from 24 to 26.

Speaker 2

But one strategy that we have tested, and we hope you see it on the balance sheet, is our ability to continue to be asset light but asset smart. You'll see about $25,000,000 of inventory sitting on our balance sheet. We have eliminated our distribution center, which was about $2,000,000 in fixed costs on an annualized basis, and have gone to what we call an accordion style three p l, which means we pay for what we use. We love variable models, including starting to disseminate variable pay plans. As we do that, we're doing that for a couple of reasons.

Speaker 2

We're looking for ways for us to exploit the liquidation or the, misstabilization of other retailers or other manufacturers by taking on product at thirty, forty, 50, 60, 70 percent off the original wholesale value. Part of what we're doing is we're just testing out how effective can we be and where can we effectively do that. And we're not opposed to testing. I wanna be clear that already through April, we'll have already wound that number down by about half as we sit here today, but we may wind it up a little bit more from time to time. But you should think about $25,000,000 as what Adrian describes to the merchants as the authorized playbook, what you're allowed to test into.

Speaker 2

We we can get into it quickly, but we have to be confident we can get out of it quickly. In some cases, it's been the way that we've had to attract certain vendors that we want, particularly some of the larger appliance vendors on the Bed Bath and Beyond side who didn't wanna participate in drop ship. But we felt that the connection between their brand and our brand made sense, and they treated us very fairly on the first cost side. So that was an extra incentive. As we look at marketing expense, you can see that there is a it was a massive pullback year over year.

Speaker 2

Well, that's not because we didn't spend money this year. That's because the way that the company was marketing a year ago is just not sustainable. And we didn't really think I didn't really believe that the spend that we were generating to to find new customers was being put into a data lake that gave us confidence that we can extract that information, retain that information, expand that information because we didn't have the systems in place. I'm proud to announce that Salesforce has been fully integrated, and we have brought on an entire new, what I would call, direct to consumer marketing team. Some of the efficiencies that we saw in the end of quarter one were a product of that new team, trying new things, recognizing that we need more performance out of our email channels, more performance out of affinity relationships, more partnerships with our vendors, and that beyond on its own and its Google spend can't continue to be the only source of information.

Speaker 2

Again, that's why we also like the relationship with an omnichannel retailer, the ability to pick up names at an almost zero cost. As we look towards the next quarter, the one that we're in today, the one that we'll report shortly, we are finding that April is turning out to be a pretty consistent month. I wanted to spell any notion for anybody out there that there is this tremendous amount of pull forward demand. We have not seen a tremendous acceleration in site visits because we're not spending more. We haven't seen a tremendous increase in AOV other than the normal patio increases that we see.

Speaker 2

And any notion that the customers out there trying to buy as much as they can to hoard it in their garage in anticipation of tariffs, at least in our company, we don't believe to be true. We may see that in the future, but we don't believe to be true. One of the headlines of our press release is that that we believe that we are sixty days away from transitioning from a restructuring company to a growth company. That doesn't mean that we think we're gonna make a bunch of money in sixty days. What that means is that we feel at this moment in time that on the sixty days sixtieth day from today, to be very specific, we will have done what we needed to do with our SKU count.

Speaker 2

We will have done what we needed to do, at least for the most part, with new technology being implemented, new platforms being initiated, new layers being laid on top of on the technology side that make us more efficient. We wanna move away from cutting, cutting, cutting. You don't cut your way to a profit. You sell your way to a profit. That is why I came here.

Speaker 2

But in order to do that, you had to understand what the base was. You had to build the foundation so that you could understand that we're building a company that can last in the worst of times. As a reminder, we're dealing with a terrible, terrible economy today. Interest rates are at a twenty year high. The ten year treasury bounces around from four three to four six.

Speaker 2

We know what that does to mortgage rates. We know what home sales were in March. And our belief as a management team is that if we could make it, we could survive. We could find our way to the neighborhood of profitability in this environment, then what we were really setting ourselves up for is the ability to be so nimble that no matter how tough the economy could get, we could survive. And we could be very much prepared to participate and, quite frankly, accelerate when the tailwinds start to come, which we believe they will.

Speaker 2

Tariffs are always the elephant in the room these days, and any company that tells you that they know exactly what's gonna happen has absolutely no idea what's happening in their own business if they say that. The tone deaf nature in which people are making prognostications about what's gonna happen is something that this company will not do. But what we can tell you is that we are a we are in a unique position, unlike a lot of other companies, to be able to deal with tariffs. As a reminder, we're debt free. So we're not chasing these massive interest payments that scare the crap out of us, and we wanna continue to stay that way to the best of our ability unless there's a reason to do it and it's accretive for our shareholders.

Speaker 2

We have continued over time to diversify our offering. And if you visit our websites today, you'll see all the things that are built in The USA. Even if it's parts and pieces assembled here, we believe that we have a great strategy, and we're continuing to expand that strategy of built in The USA. We're also not naive to think that everything in The USA can satisfy all the categories. It cannot.

Speaker 2

And so we're working with a number of companies who have in the last four, five years since the last tariffs scare, have adjusted their own sourcing. So when you look at our vendor concentration, we don't have as much risk as others may, but that doesn't mean that we aren't susceptible to something, which is partially why we also create that margin band of 24 to 26. We have to be realistic. We're not exempt from everything. We have seen in the last couple of weeks a number of partners come to us asking for price increases.

Speaker 2

I know, they know, you know that none of them have actually experienced those tariffs. Those are anticipatory price hikes. Oddly enough, most of that has existed in the jewelry space on our Overstock business, which continues to do very well. We haven't seen a big rush on the furniture side, but we anticipate that we're going to see, like many other retailers, an increase in some furniture pricing. We're gonna work with those vendors, and we're gonna tighten down our belts even more to ensure that our customers and our shareholders don't take the brunt of that.

Speaker 2

But it is true that everybody's gonna be playing by the same rule book. So if that means that furniture sales are gonna slow down, the odd thing for us is that I don't know how much more they could slow down. And we believe that even if they slow down on a macro basis, the TAM is still big enough. The market is still big enough for us to get our fair share and still experience revenue growth in the second quarter of twenty twenty five compared to 2020 to the first quarter of twenty twenty five, and we also believe that we could experience revenue growth in q three of twenty twenty five. So we expect some revenue growth in q two from q one, some revenue growth in q three from q two while we continue to work on stabilization of every other part of our business.

Speaker 2

We'll turn the rest of those mic points over to the q and a, but I'm gonna turn the call over to my partner and president, Adrian Lee.

Speaker 1

Great. Thank you, Marcus. Just wanted to start off with, as a result of our previously disclosed decision to eliminate noncontributory SKUs and vendors and prioritize efficiencies in our marketing channel, revenue declined 39% year over year in the first quarter. These actions drove fewer orders and fewer new customers. However, I am very pleased that first quarter AOV increased to 194, a $21 increase year over year and units per order increase as we incent a bigger basket size.

Speaker 1

Order frequency continues to hold as we reestablished spend guardrails. We made significant progress on restoring our margin profile are imminently shifting to a growth mindset, and as Marcus outlined, aiming for sequential revenue improvement quarter over quarter. Growth will be driven by offering customers value on a vast array of home products, trusted brands, and deep discounts on designer items, while improving our site experience, findability, storytelling, and addressing assortment gaps. The acceleration in our gross margin expansion exceeded our internal target. Gross margin landed at 25% for the quarter, a five sixty basis point improvement compared to the same period last year.

Speaker 1

You may recall we targeted a 25% gross margin at our October 2024 investor event, and we achieved that goal. Sequentially, we delivered a two ten basis point improvement as we were disciplined in our pricing and merchandising actions and improved freight costs. Important to note, and as Marcus discussed, we are testing opportunities to purchase inventory in an effort to improve SKU economics. We will be disciplined and opportunistic in these efforts. We have shown consistency in improving our margin profile over the last four quarters as we work the six part plan I outlined at the beginning of twenty twenty four, and I expect the team to maintain our margin guardrails and disciplined approach.

Speaker 1

Sales and marketing decreased by $37,000,000 or four thirty basis points as a percent of revenue versus last year and improved three eighty basis points versus the fourth quarter of twenty twenty four. This decline was mainly driven by the intentional reduction of less efficient spend while improving channels that are more contributory. We know we need to balance our efforts between acquisition and retention. The team is committed to doing this day in and day out while improving the site experience and sharpening pricing to support conversion. G and A and tech expense of $41,000,000 decreased by 9,000,000 year over year as a result of our commitment to reduce fixed cost by an annualized amount of 80,000,000.

Speaker 1

I am pleased to report we have identified the entire commitment and have realized 93%, allowing us to reinvest a portion of savings to support growth initiatives and innovation. With our more focused agile org structure, I expect us to deliver a quarterly run rate of $38,000,000 of tech and G and A expense, excluding special items going forward. All in, adjusted EBITDA came in at a loss of $13,000,000 a 72% or $35,000,000 improvement versus the first quarter of twenty twenty four and an improvement of $15,000,000 versus 4Q twenty twenty four. Reported GAAP EPS was a loss of $0.74 per share for the first quarter. Excluding losses recognized from our equity method securities, adjusted diluted loss per share was $0.42 an $0.80 improvement year over year.

Speaker 1

We ended the quarter with cash, cash equivalents, restricted cash and inventory balance of $166,000,000 In the quarter, we funded our $8,000,000 commitment to Kirkland's Homes and purchased Buy Buy Baby for $5,000,000 which was mostly offset by $19,000,000 of net proceeds from the sale of common stock. Cash used in operating activities increased year over year by $16,000,000 mainly driven by $15,000,000 cash used for our inventory program previously discussed. As Marcus mentioned, with the majority of our restructuring behind us, our teams are organized to be agile and laser focused on delivering on our key operational guideposts with the intensity I expect. We made progress throughout 2024 and accelerated in the first quarter of twenty twenty five, creating a foundation to deliver both profitability and growth. With that, back to you, Marcus.

Speaker 2

Great. Well, we'll turn it over to the Q and A. And operator, we'll open it up to our first question, please.

Operator

Our first question for today is from the line of Seth Sigman with Barclays. Your line is live. Hey, good morning everyone. Marcus, you discussed restructuring and reimagining the business over the last year. Part of that was rebasing the business.

Operator

You've refocused, you rationalized the inventory in the offering. I guess I'm focused on revenue specifically. Can you talk about the confidence level that this is the bottom and you're guiding to revenue growth sequentially through this year? What gives you confidence in that? Thanks so much.

Speaker 2

Thank you for the question. I feel like the revenue that, that was achieved in q one, is the floor, and none of us are happy with the revenue. I wanna be super clear. We have been really working towards getting to profitability, and we understand what the levers are. The levers are very simple.

Speaker 2

The margin needs to be in a range. The the tech and g and a needs to be in a range, and the sales and marketing expense needs to be in a range. But under no uncertain terms, is revenue not the absolute most important driver of getting to profitability and getting above that zero number that we all are adamant on getting to. I'm confident because we know how to pull the levers now, and we understand how the marketing infrastructure works. And every single day, we're getting better at email efficiency.

Speaker 2

We're getting better at ad spend efficiency. We're getting better at site conversion. And because I see those things moving, it literally is very simple. We could spend a dollar and get a positive ROAS. And we haven't been spending the kind of dollars because we weren't confident that we would get the positive ROAS out of it.

Speaker 2

And we're still there are still parts of our business that do not perform up to our standards, and we don't lean in yet. There are still things about our website that don't perform the way we want to, and we don't lean in yet. And what we've learned and created a culture of is you don't spend unless you're sure. And the way you're gonna tell me that you're sure is you're gonna show me small sample sizes, and you're gonna show me the efficacy and the proof points. And absent that, you don't spend.

Speaker 2

So what we've given the team permission to do is in those areas where they have excelled, like retargeting emails late at night when we have cart abandonment, which we started to really perfect, or picking a specific campaign and building a beautiful funnel around it and understanding how to chase the funnel and get positive ROAS, those are the things that give us confidence that once you build that floor, which we tried very hard to tell everybody we were gonna get to, once you build that floor, then building the blocks from there becomes far easier because everybody's mindset is around, you don't spend a dollar unless you're sure, and that dollar better have a positive ROAS. So that's why we're confident that the base of '2 of of q one, of February, will have growth in q two and growth in q three, and I will reserve my judgment for any quarter after that until I understand the general macro and what's happening with the consumer and how tariffs have affected the customers.

Operator

Okay. Thank you very much. Appreciate it. Good luck.

Speaker 2

Thank you.

Operator

Thanks for your question. Our next question is from the line of Jonathan Matuski with Jefferies. Your line is live.

Speaker 3

Great. Good morning and thanks for taking my questions. Marcus, the first one was just on the roadmap to breakeven EBITDA. Obviously, some drivers ahead in terms of eliminating some more vendors and rationalizing some more SKUs. You have a streamlined kind of G and A base as well.

Speaker 3

I guess when we put together all the margin drivers, is there a way to help kind of put a stake in the ground in terms of maybe a roadmap or a milestone for reaching breakeven EBITDA in which we can then sequentially grow for positive EBITDA dollars? Thanks.

Speaker 2

Yep. Yeah. So I I, like you said, like to think about the modeling around how investors should understand what the cash uses are, how we're gonna get there, and really build it. And we don't provide guidance, and we're not going to, particularly in light of this. But we are gonna do a better job of giving people very specific guideposts that will help us get there.

Speaker 2

The simplest math that I can give you is that at 25% margin and 13% marketing expense, both which are not totally locked in yet. I think the margin has that range of 24 to 26, and the and the sales and marketing is 13 and a half to fourteen seven five. I think that in order for us to get to where we wanna get to, which is positive, we would need to do 1,200,000,000.0 annualized at a 25% margin with 13% sales and marketing. And then once you start from there, you can toggle things up and down. You can move your margin up to 26.

Speaker 2

You could pull your revenue down. You could take your your rev your margin down. You have to take your revenue up. You could move those numbers all around, but that's actually the abacus that we're using in our business. And as we wake up every day, if we feel like we're short contribution margin, we'll pull back spend, and we'll pull back promotion.

Speaker 2

If we feel like we're not acquiring enough customers, we're gonna increase spend. And we're gonna continue to map out very, very scientifically on a dot plot exactly what happens when we do those things so we can build our own mental algorithm of when we do this, this is what happens. And we need to prove out that thesis over and over again. So I would use $1,200,000,000 on an annualized basis, which is what all of our goals were. We just didn't know what that was.

Speaker 2

To be able to figure out, okay. When you say you wanna get in the neighborhood of profitability, what does that look like? You have to do an average of 300,000,000 a quarter, average, some quarters more, some quarters less, if your margins are gonna be 25% and your sales and marketing is gonna be 13. I'm not telling you whether I think those numbers work or not. I think the margins need to strive for 27.

Speaker 2

We're gonna work our fanny's off over the next many quarters to get there. We think that the marketing expense candidly, as Adrian smacked me around a little last night and said, hey. We we could get to 11. We could get to 10. Stop saying twelve and thirteen.

Speaker 2

We have to find that balance. We gotta get to 13 before we think about 12. And I think this company has to set realistic goals.

Speaker 3

That's helpful. Thanks. And then just a quick follow-up question on Buy Buy Baby. Maybe just some quick thoughts on, you know, brand activation strategies to to kind of reestablish consumer awareness. And and are those embedded in kind of the advertising spend framework that you provided?

Speaker 2

So we are gonna be very careful and very steadfast in not allowing any initiative of our company to cause us to unnecessarily lose money. That the inverse of that is that we have to be very mindful that to generate revenue and to bring that business back to life, we have to spend money. The core business in my mind has to be in that 13 to fourteen and fourteen seven five range right now, and we have to get to 13. But when we launch a new brand or we acquire something, there is a separate and conscious spend on what that's going to look like. And what we're gonna do very well as a company is to disclose those things going forward that when buybuy baby launches on May 8 and has its token get launched and has its grand opening on the same day, there is money that's going to be spent to reintroduce and re remind people and restart that amount.

Speaker 2

We expect that revenue to have a nice growth over time. We're starting from a $30,000,000 most recent trailing twelve months revenue based on Buy Buy Baby. Over time, we know we can do a lot of damage to that number. What we don't wanna build is we don't wanna build the model that solely relies on PLA. We wanna build content.

Speaker 2

We wanna find moms in communities closer to them. We wanna work with organizations like Baby to Baby that really are out there doing good things for families and for children. We wanna make sure that the voice of Bye Bye Baby is very much female dominated and mom dominated and community oriented and thoughtful oriented, and most importantly, addresses every potential mom, every expecting mom at the income level that they're able to be at and that the Buy Buy Baby offering satisfies a product and offering for everybody. That takes time. The assortment that we acquired from Dream On Me that bought it out of the bankruptcy state did not have that same ethos.

Speaker 2

They were focused on selling baby furniture. That's what they did. We can't do that. And together with our partners at Kirkland's, and the merchant team there, as we think about the store, we're going to be starting from the base. We've been working with JLL, the big national firm that designs retail concepts, to think about what it looks like and make sure the website works, build the assortment out so that addresses that.

Speaker 2

And we're gonna go slow, and we're gonna be smart, and we're gonna be build the brand that can last forever. I know that was a lot around Bye Bye, but I want you to understand that we think about our core business and we think about initiatives, and we'll be disclosing those separately going forward.

Speaker 3

Thanks, Marcus.

Operator

Thank you for your questions. Our next question is from the line of Thomas Forte with Maxim Group. Your line is live.

Speaker 2

Great. So Marcus, just one for me. So Marcus is a longtime follower of the company and the stock. I appreciate your efforts to position Beyond for sustainable profitable sales growth. I also appreciate your efforts to show value for the blockchain investments.

Speaker 2

So can you compare and contrast the tokenization of Overstock versus Buy Buy Baby? What are you trying to achieve, and what does success look like, including the valuation of those investments? The blockchain assets, have become very crystal clear to me. And in the first seven months of being here, I really couldn't understand why a company like this would have ever invested hundreds of millions of dollars into things that have no direct correlation to their core business. It was our mandate from our shareholders and a lot of big investors who had, you know, some very tough calls with me that they expect the blockchain assets to be fully monetized and fully realized.

Speaker 2

And so as we spent the holiday, Christmas to New Year's time, crafting out work paper after work paper after work paper of what needed to happen, it really became clear that we needed to do one thing first. We have two primary investments in our blockchain assets that we believe have a tremendous amount of value. The first one is GrainChain. And the GrainChain asset for me is probably the most under realized, undervalued, under recognized asset out there. And I blame part of that, quite frankly, on the founders and leaders' ability to clearly articulate in different ways how amazing the business he built is.

Speaker 2

I think part of that is he's busy building his business, and that's why they've had revenue growth year after year after year after year. I look at that business, which most people think, as an agriculture supply chain business. That's why it's called GrainChain. But as ITs Luis all the time, it's really called should be called supply chain Because the technology that I've learned about that business has the portability to do far more than just agriculture. And whether that's manufacturing parts or that's, three p l goods moving across the country through real supply chains or whatever that may be.

Speaker 2

I think we're about to see some really solid things and some big announcements coming out of GrainChain that I'm aware of, but I don't wanna spoil his story. I think over time, we, as a company, want to utilize our direct interest in GrainChain and our direct interest in t zero at ways of understanding how to build value and how to set markers. Part of setting markers is by showing that things work. And people, including myself, have been very critical of t zero, very critical of its lack of revenue and lack of items on the platform. And we decided to take the ball out of Pellion's hands because we're continued to be disappointed by their management of our portfolio and do the job ourself.

Speaker 2

Take the asset, understand what it were what what it is, work with the management at t zero. We've been working very heavily with Alan who's been an unbelievable leader in our daily activity. And take one of our assets, one of our assets that our shareholders owns, the intellectual property of Overstock, and create a token, a very small token. The idea behind the token wasn't to raise a hundred million dollars. We didn't need to raise capital.

Speaker 2

The idea behind the token was to prove out three things. Prove out that the platform works. Understand that it can happen in a very short period of time. And we did the Reg CF offering, and we did a simple one because we didn't wanna go through the audit process, and we didn't wanna have all this crazy expense happening. So we went with a very simple nonaudited reg CF offering just to prove out that the system worked.

Speaker 2

I also wanted to understand what about the system doesn't work. I went on as a user, and I was frustrated trying to log on, trying to create an account. Every single day, I would bang on them over and over again, and the t zero team did an amazing job of addressing the issues. But when we went live with the Overstock token, we created a portal where people can give feedback online on x. They can go to the help desk.

Speaker 2

And over and over, day by day, hour by hour, we were addressing a number of different issues, and they're now, what I would say, fixed. We wanted to also prove out that we can take that information and solve problems. And lastly, we wanted to show that we're going to be we wanna see velocity on that platform. So, we were required, by the the the regulators to have a minimum of a twenty one day offering with the o offering. And it the close date could be October, I think, fifteenth.

Speaker 2

We have made the decision that we are only going to allow the minimum number of days, twenty one, to pass. We will have reached our minimum when everybody's signed contracts fund, which which we already have met the $250,000 number, and we are going to close it. So for those folks that wanna participate in it, just know that within twenty one days of the launch, it will be closed. Have this be your five day notification. We will issue that as well in a more formal setting.

Speaker 2

As we shift to May 8, we'll be issuing the buybuy baby token. Different strategy, different audience, trying to find new ways to see if we can make that work, and quite frankly, a slightly different offering. We when we launched the Overstock token, we limited the cap amount of investment to $4,000 and a minimum of a hundred. And the number one complaint that I got over and over again on my text chain, on my email, mail to my house, and everything in between was why did you cap me at 4,000? I would have bought 50,000.

Speaker 2

So in the baby offering, we're gonna modify some of our learnings, modify some of the process, and people will see that here coming on May 8. After that, people should expect our company to look at every asset we own, whether it's a direct ownership or an indirect ownership, and look to to prove out continue to prove out the value of that t zero platform because I believe it's worth something. I believe it's worth a lot. And so the only way to do that is to put your money where your mouth is. So whether it's Overstock, buy buy baby, a direct interest in t zero, a direct interest in GrainChain, some other intellectual property that we buy or own, or some other investment that we have, we're going to look at every different way to show people all the different types of things that you could do on that platform while becoming the biggest cheerleader to find other companies not related to us to do the same thing.

Speaker 2

But it's easier to do a show me program than a tell me program. So that's why we did it. As it relates to GrainChain, we are hopeful that the tokenization of that business will give us the opportunity to set a marker of what we believe that business is worth. We believe that business is worth at least six to eight times revenue. That's my belief.

Speaker 2

I'm not a a an analyst of what these companies are worth, but when I see the growth and I see the value that these folks can create for banks, for companies protecting asset value, I don't know how this thing isn't worth a ton of money. If you notice in our descriptor, Bed Bath and Beyond, the owner of Bed Bath and Beyond, Overstock, Buy Buy Baby, and blockchain asset portfolio, That's the first time we've ever, in the history of our company, included it in our descriptor. It will be the last time that it's ever missing because we believe that when you look at the market cap of this company and you look at the cash that it has and you look at the brands that it owns and you look at the blockchain assets that it has, we believe that it's materially undervalued. Yes. We do have an ATM.

Speaker 2

And, yes, we have used it because we wanted to be sure that we had cash for survival until we can get to a place. And, yes, we do understand that people don't like when we use that. But we ended the quarter with a hundred and $66,000,000 of cash in inventory, which is much better than 66,000,000. We ended the quarter with improving results. We also, just as a reminder, have a buyback program at $69,000,000.

Speaker 2

It's been authorized. It's ready and available. So we have those instruments at our discretion, and our job is to deliver value to shareholders by utilizing our cash, our brands, our IP, our blockchain assets, our ATM, and our buyback to demonstrate that this company is worth far more than what it's showing today. But we know that all that really matters are results. Thank you, Marcus.

Operator

Thank you for your question. Our next question is from the line of Steven Forbes with Guggenheim. Your line is live.

Speaker 4

Good morning, everyone. Marcus, maybe transitioning back to the growth playbook here. Can you help us better understand the contribution margin mix and maybe spread of contribution margin between the brands today? And then on that point, has the assortment been tailored within all the brands to a point where sort of expect all transactions on a go forward basis to carry a positive contribution margin? Or is there still a subset of transactions and or brand itself, right, that you expect to remain dilutive as we return to this growth platform?

Speaker 1

Steve, Hi, Steve. It's Adrian. How are you? Just to go as far as kind of the mix by brand and and to set the the tone here, you know, the bulk of our transactions are still on the Bed Bath and Beyond site. So we launched Overstock, obviously, earlier or last year.

Speaker 1

Excuse me. I'm getting my years mixed up. And we're still building that brand back up, still adding categories, merchandising efforts, and assortment. So I would say the bulk of our transactions, the vast majority of our transactions are still on Bed Bath. And that's actually the platform by which we've done most of our SKU kind of, I'll say, remediation efforts or removing SKUs and vendors, because that's the platform by which, you know, we have the as Marcus talked about in his scripted remarks, you know, the 12,000,000 or so SKUs that we've now reduced by, you know, over 6,000,000 SKUs.

Speaker 1

So I would say, again, mix, vast of the transaction is still on Bed Bath. Bed Bath is is really the site by which we continue to tweak our skew and vendors to have contributory transactions, and I think we're really close, to kinda seeing all all that through and come to fruition. Alex, any comments?

Speaker 2

Yeah. The only thing I'd add is on the brands. Right? We're really focused on on where the product offering is really competitive and where we can acquire new customers. So I think balancing those transactions was was a key piece of of the first quarter, we'll continue to focus on that through the rest of the year.

Speaker 2

It's not unrealistic to think that we're not gonna have, you know, a transaction that loses money, and not because of customer service because we are a marketplace. And sometimes vendors can manipulate the system, And we're working to create more of a closed marketplace than an open marketplace so we don't sell random things like water filters. And so we have some work to do there. But I also think it's important that we understand, how to capture growth. And one of the things that I think I bring to the table that's unique to this company that hasn't had is understanding, the affordability band across customer bases and how to hook people.

Speaker 2

And you're oftentimes gonna create these barn burner ideas, these flash price drops. You can visit the two sites today, and they have a and Kirkland's is coming soon where flash flash price drops becomes really a brand standard for us. We use price flash drop price flash drops to lure people in, to get them to buy one thing, hoping hoping they visit the rest of the site. That doesn't mean that there won't be one item in a cart of six that we lost money, but the goal is to have a profitable transaction with the customer. And so once in a while, Alex and some of the other merchants remind me that we are in the fishing business and that sometimes we need a little bait to do that.

Speaker 2

So you're gonna see those things develop over time. But as a mantra, we don't sell things consciously that we lose money at. That is like, you will not work in this company if I find you doing that, and we have evidence of that by there are certain people that don't work here anymore. If you don't understand that we don't sell things that lose money, you cannot work here.

Speaker 4

Thank you all for that. Maybe just a quick follow-up on the answer because as I think back to the investor event last year, I believe there was a comment, right, made about sort of 1,000 or so basis point spread in contribution margin around selling furniture on Overstock, right, versus the Bed Bath and Beyond website. And so is the message today that that sort of has been resolved? And the learnings around assortment and maybe the learnings around conversion and acquisition have really allowed you to tighten that spreading contribution margin on selling like for like SKUs between the two different websites to the point that sort of solidifies your confidence that you're you're that you're relaying today?

Speaker 2

Two things. I think there are two very specific things. One is we have to deliver an assortment that speaks to the brand that people expect. And so whether there's great contribution or margin or not, when you go to Bed Bath and Beyond, that assortment, which is not is not even coming close yet to meeting my standards. So we have another sixty days to go there, really needs to address what all of us knew that I would get when I went there.

Speaker 2

And then it has to balance out the endless aisle that it's created and the brand extensions that it's created through patio, rug, furniture, lighting, all of those things. But what what I wanna be sure of is that as we get into the endless aisle model, the things that are not historically, native to Bed Bath, I don't wanna see any experimenting when it's reckless. If you wanna test out fitness equipment, you better bring me the business case on why fitness equipment, what the TAM's gonna be, what the effort's gonna be, how much time it's gonna take, what the margins are gonna be, what the contribution's gonna be, and what it's gonna do to confuse people. So Bed Bath and Beyond has to be locked and loaded. When we get to Overstock, that is a place that we are gonna test different categories.

Speaker 2

And when I look at what we did with the designer shop, it's really, like, sixty days old. And we're not gonna disclose the revenue that it does, but it's shocking how much revenue people wanna spend on getting 40% off Gucci bags or or or or or, you know, watches. And you can expect that category to expand materially. We have a trip scheduled to New York where we're gonna be selling very, very high luxury top name brand watches, top jewelry. The key for Overstock for me is that brand is all about what you want at a value you can afford, and it has to feel aspirational.

Speaker 2

But, again, we're not gonna put things on there that do that. Now in that particular model, you will see us curate a little bit more when we know the margins are good. So jewelry is a great example. This company, when it had 28% margins, had a lot of jewelry in its heyday going through it, selling a hundred thousand dollar rings. That may sound crazy.

Speaker 2

We know it's possible. We're seeing people start to look at those things, and we're gonna lean into that. But at the same time, we wanna be smart about it. And we had to clean up that assortment, continuing to do that as well.

Speaker 4

Thank you all.

Operator

Thank you for your question. Our next question is from the line of Peter Keith with Piper Sandler. Your line is live.

Speaker 5

Hi, this is Alexia Morgan on for Peter Keith. Thanks for taking our question. We were wondering how you think about the ending of the de minimis exemption, will make retailers like TIMU and SHEIN more expensive. Do you think that this will have any positive impact on your business? And then second, with Overstock's focus on closeout, could growth be hindered in 2025 as suppliers try to maximize margin on non tariff inventory?

Speaker 5

Or how how do you think about that?

Speaker 2

Yeah. So let me address your second question first. I actually think I actually think that we're gonna see more opportunity that rather than less. We're gonna see more opportunity around big retailers, really continuing to struggle. And we've had more contact from banks where they're looking at ADLs that are constricted and looking at a lot of things.

Speaker 2

So I think that supply chains are gonna be tight, but the vendors that we do business with are great capitalists. They're really, really good capitalists, and they understand that turning their inventory makes sense. Now they're tightening up their their certain features and benefits that they're giving us around some of the newer stuff. But on the older stuff, and price flash drops a great example, they still need to turn stuff into cash. So I don't think we're gonna be I don't think we're gonna be, you know, too concerned about that.

Speaker 2

Adrian, you wanna take the first question?

Speaker 1

I sure will. And I think how we're thinking about it, obviously, landscape's ever evolving with tariffs and competition. But as far as your first question with the TMOs of the world and de minimis, what we're seeing right now is they're not doing as much performance marketing as they have have historically. So there's kind of a spot for us to play there and really try to capture some eyeballs.

Speaker 2

I think that's the first thing. The second thing is we don't sell that junk.

Speaker 5

Great. Thank you.

Operator

Thank you for your questions. Our next question is from the line of Rick Patel with Raymond James. Your line is live.

Speaker 6

Thank you. Good morning, everyone. A question on the trend lines as we look ahead. What do you see as the primary drivers of sequential revenue growth as we consider customers' orders and AOV? And is it safe to assume that gross profit improvement is going to follow a similar path as revenue?

Speaker 6

And and how do we think about the potential for gross profit to even achieve overdrive given it it sounds like you still have some runway left for, better margin expansion.

Speaker 2

So I wanna break the margin down into two things up. I don't expect the gross margin percentage to continue to accelerate, which is why I identified the 24 to 26 band for a while. Because I wanna I don't wanna mess with elasticity too much and start deterring people away from our business when other people may need to be liquidating things for whether it's a company like At Home or anybody else. We don't we don't know what that landscape looks like. I think, ultimately, you know, what we wanna really do is get very smart about how we spend our money.

Speaker 2

And so when we talk about revenue growth, that's a conscious decision as we sit here today to know that we're gonna spend a dollar with a positive ROAS because our system works. And as we get more confident and as we learn more about the customization, the segmentation, and the audience building, and the journey building, and the Vercel implementation, you're going to see us lean into that. So when you hear me talk about in sixty days, we're gonna have a greater growth mindset, it's largely driven by the continual confidence around the data lake, around the audience segmentation, around the journey building, around the funnel creation, around the Vercel customization stack that lays on top of that. So when that journey gets executed, the customer lands on something that speaks to them. Once those things are in place, which they are really starting to fall in line, we're then gonna spend more.

Speaker 2

And the reason we're gonna spend more is because the conversion's gonna work, and the ROAS is gonna be there. The reason we stopped spending money is because the conversion wasn't there, and the ROAS was negative. So you if you have good products in your assortment and you have great vendors, which, by the way, less is better because you're more important to them, and you have a good email strategy, and you have a good PLA strategy, and you have a very, very solid customer data lake strategy and funnel strategy, then then there really isn't a limit to the growth other than how much the market will allow you to spend in a given day based on what's happening in the world. Sometimes you could wanna spend $300 in a day growing your business, and the market just isn't there. You don't get to the $300 unless you break the ROAS curve.

Speaker 2

We are staying disciplined. And if anybody breaks that curve, they will not work here until the management team decides that it's permitted to do that. So guardrails and structure is how we're gonna build this company for the future.

Speaker 6

Thanks, Marcus.

Operator

Thank you for your question. We have time, it looks like, for one final question. This is from the line of Bernie McTiernan with Needham and Company. Your line is live.

Speaker 7

Great. Good morning. Thanks for taking the question. Just wanted to talk about the path to $1,200,000,000 of run rate revenue. And just any discussion in terms of how much of that is just continued marketing efficiency and better ROAS versus adding new inventory in channels like Buy Buy Baby, omnichannel, continuing to build out Overstock?

Speaker 7

And then the second part of the question is the guidance for 13.5% to 14.75 sales and marketing as a percentage of revenue over the next couple of quarters. So we're at the low end of that right now, so implying some incremental investment. But then longer term getting to 12% or even lower, Really, like, how does that play out in the real world, and and what's the time frame to to maybe achieving those lower targets?

Speaker 3

Thank you.

Speaker 2

Well, the good news is I live in the real world, which is why I took the range higher than we are today because I didn't like the the customer count and the transaction count that we had in the quarter. And we need to transition to a growth mode, which means build the file, learn how to retain them, get more lifetime value out of them, and we can't keep contracting and contracting and contracting. Ultimately, the way that we see revenue growth going, it comes from two very specific areas. One is the continued curation and assortment around the specific brands, including adding product to Buy Buy Baby. Those things are contributory to the growth.

Speaker 2

But the more important thing to balance with that is the science and the art around how we spend money and how we create market efficient marketing efficiency. The marketing efficiency is not where we want it to be today, and the customer file is not where we want it to be today. So what I told the team from this day forward is that we're gonna have a band of flexibility that they're gonna be able to play in. The sandbox is gonna be here. And over time, as the emails get better, as the marketing efficiency gets better, as the funnels get better, as the categories get better, that sandbox is gonna close, and the range is gonna go from 12 and a half to 13 and a half.

Speaker 2

And it's gonna go from 12 to 13. But what I don't wanna do is is stop the growth. I don't wanna I don't wanna decline the company anymore. I don't wanna re I don't wanna have revenue go backwards anymore. That doesn't serve our vendors right.

Speaker 2

That doesn't serve our business right. That's not good for morale inside of our company. And we have reached that point where it's now time to to really think about it another way. And I've given the team the flexibility to play in the sandbox because I don't want them to be scared of me or you or anything else while they're trying to build the business back to $1.02, $1.05, 2,000,000,000, whatever the number is, smartly, intelligently, and profitably.

Speaker 7

Got it. Thanks, Marcus.

Operator

Thank you for your question. And that will conclude our Q and A for today. Marcus, I'll turn it back over to you for any closing comments.

Speaker 2

Thank you very much. We look forward to the one on calls with our analysts and talk to you then. Thank you.

Operator

Thank you. And ladies and gentlemen, this does conclude q one twenty twenty five Beyond Inc. Earnings conference call. Have a great day. We'll see you next time.

Earnings Conference Call
Beyond Q1 2025
00:00 / 00:00