JetBlue Airways (NASDAQ:JBLU) (NASDAQ: JBLU) is a low-cost carrier based in Long Island City, New York. Since beginning operations in February 2000, JetBlue has grown to serve more than 100 destinations across the United States, the Caribbean, Central America and South America. The airline operates a modern fleet of Airbus A320s, A321s and Embraer E190 aircraft, which it uses to deliver a mix of affordable fares and customer amenities such as free in-flight entertainment, complimentary snacks and high-speed Fly-Fi internet.
JetBlue’s core business model centers on offering value-driven air travel with a differentiated onboard experience. Its fare structure ranges from basic Blue fares to the more flexible Blue Plus and Blue Flex, as well as premium Mint suites on select transcontinental and Latin American routes. The airline’s TrueBlue loyalty program rewards frequent flyers with points that can be redeemed for flights, seat upgrades and partner services, helping to drive customer retention and ancillary revenue streams.
Throughout its history, JetBlue has focused on strategic market expansion and partnerships. In 2007, the airline launched its transatlantic service with flights to London, marking its first foray beyond the Americas. Recent codeshare and interline agreements with global carriers have extended JetBlue’s reach to Europe, Asia and the Middle East. Domestically, the carrier maintains strong presences at Boston Logan, New York’s JFK and LaGuardia, Fort Lauderdale, Orlando and Los Angeles.
Leadership at JetBlue has emphasized innovation and customer service. Founded by industry veteran David Neeleman, the airline is currently led by Chief Executive Officer Robin Hayes, who has steered the company since January 2015. Under Hayes’s direction, JetBlue has pursued initiatives in sustainability, including investments in fuel-efficient aircraft and carbon offset programs, while also enhancing its digital platforms to improve the booking and travel experience for passengers.
