monday.com Q2 2025 Earnings Report

monday.com EPS Results

• Actual EPS: $1.09
• Consensus EPS: $0.84
• Beat/Miss: Beat by +$0.25
• One Year Ago EPS: $0.94

monday.com Revenue Results

• Actual Revenue: $299.01 million
• Expected Revenue: $293.60 million
• Beat/Miss: Beat by +$5.41 million
• YoY Revenue Growth: +26.60%

monday.com Announcement Details

• Quarter: Q2 2025
• Date: 8/11/2025
• Time: Before Market Opens
• Conference Call Date: Monday, August 11, 2025
• Conference Call Time: 8:30AM ET

monday.com (NASDAQ:MNDY), together with its subsidiaries, develops software applications in the United States, Europe, the Middle East, Africa, the United Kingdom, and internationally. The company provides Work OS, a cloud-based visual work operating system that consists of modular building blocks used and assembled to create software applications and work management tools. Its products include monday work management that manages workflows, projects, and portfolios for team collaboration and productivity; monday sales CRM, whcih tracks and manages various sales cycle; monday dev that builds agile product and software development workflows; WorkCanvas, a digital whiteboard; and WorkForms, which allows users to create personalized forms or surveys and gain organizational insights. It serves organizations, educational or government institution, and distinct business unit of an organization. The company was formerly known as DaPulse Labs Ltd. and changed its name to monday.com Ltd. in December 2017. monday.com Ltd. was incorporated in 2012 and is headquartered in Tel Aviv, Israel.

monday.com Q2 2025 Earnings Call Transcript

Key Takeaways

• Positive Sentiment: Reported 27% year-over-year revenue growth to $299 million in Q2 with a robust 15% non-GAAP operating margin.
• Positive Sentiment: Achieved 46 million AI-driven actions and launched three new AI features—Monday Magic, Monday Vibe and Monday Sidekick—to drive platform innovation and productivity.
• Positive Sentiment: Enterprise segment momentum continued with a record number of new customers paying over $100,000 annually, and Monday CRM reached $100 million in ARR.
• Negative Sentiment: Experienced minor down-market weakness in customer adds due to Google’s AI search algorithm changes, prompting budget reallocation across marketing channels.
• Neutral Sentiment: Ended Q2 with $1.59 billion in cash, generated a 21% adjusted free cash flow margin, and grew headcount by 30% in FY25 as part of ongoing investments.

Presentation

[Operator]

Good day. My name is Bella, and I'll be your conference operator today. At this time, I would like to welcome everyone to monday.com Second Quarter Fiscal Year twenty twenty five Earnings Conference Call. I would like to turn the call over to monday.com's Vice President of Investor Relations, Mr. Byron Steven. Please go ahead.

[Byron Stephen, VP - IR at monday.com]

Hello, everyone, and thank you for joining us on today's conference call to discuss the financial results for monday.com's second quarter fiscal year twenty twenty five. Joining me today are Roy Mann and Aaron Zindman, Co CEOs of monday dot com and Eleron Glaser, monday.com's CFO. We released our results for the second quarter fiscal year twenty twenty five earlier today. You can find our quarterly shareholder letter along with our investor presentation and a replay of today's webcast under the News and Events section of our IR website at ir.monday.com. Certain statements made on the call today will be forward looking statements, which reflect management's best judgment based on currently available information.

[Byron Stephen, VP - IR at monday.com]

These statements involve risks and uncertainties that may cause actual results to differ from our expectations. Please refer to our earnings release for more information on the specific factors that could cause actual results to differ materially from our forward looking statements. Additionally, non GAAP financial measures will be discussed on the call. Reconciliations to the most directly comparable GAAP financial measures are available in the earnings release and the earnings presentation for today's call, which are posted on our Investor Relations website. Now, let me turn the call over to Roy.

[Roy Mann, Co-Founder, Co-CEO & Director at monday.com]

Thank you, Byron, and thank you everyone for joining us today. We are pleased to report another outstanding quarter for monday.com. Underscored by robust revenue growth of 27%, this performance reflects surging demand for our platform and the powerful value we deliver to customers across industries. Our relentless focus on efficiency is bearing fruit with Q2 non GAAP operating margin of 15%, a testament to the strengths of our business model and disciplined execution. We continue to make significant strides in our AI offering, expanding capabilities and accelerating innovation to empower teams and drive impactful results at scale.

[Roy Mann, Co-Founder, Co-CEO & Director at monday.com]

In Q2, customer adoption of our AI capabilities accelerated across the monday.com platform with users performing 46,000,000 AI driven actions since launch, a strong indicator of increasing engagement and the growing value that our AI tools deliver. This quarter we introduced Monday Magic, Monday Vibe and Monday Sidekick, three AI powered capabilities that mark a major step forward in our evolution from work management to work execution. These innovations enable users to instantly generate workflows, build secure custom applications without code and receive proactive context aware support all within the monday.com platform. By embedding AI into the heart of our product, we're unlocking new levels of speed, flexibility and productivity for teams across every industry. Let me now turn it over to Erwan to walk you through some of our business highlights for the quarter. Thank you, Roy.

[Eran Zinman, Co-Founder, Co-CEO, & Director at monday.com]

The enterprise continues to be our fastest growing segment and the investments we have made in offering for these customers are bearing fruit. In Q2, we achieved a record number of net new adds of customers paying over $100,000 annually, further validating our traction with enterprise organizations. We are very excited to share that Monday CRM has recently reached $100,000,000 in annual recurring revenue, marking a significant milestone in our product's rapid growth. This achievement underscores the strong demand for a flexible, customizable CRM platform and the trust our customers place in money.com to power their business operation. Reaching this benchmark reflects our relentless focus on innovation, customer experience and expanding the capabilities of our CRM to address evolving market needs.

[Eran Zinman, Co-Founder, Co-CEO, & Director at monday.com]

We are very excited to build on this momentum as we continue to scale and deliver exceptional value to our customers. We recently announced the appointment of Harris Beber as money.com new Chief Marketing Officer based in our New York City office. Harris brings over twenty years of marketing leadership from leading global organizations, most recently overseeing global marketing for Google Workspace and previously serving as CMO at Waze and Vimeo, where he was instrumental in driving significant growth and innovation. At money.com, Harris will lead our global marketing organization and drive forward our evolving strategy focused on creative, human centered storytelling to support continued dynamic growth. We are pleased to announce the appointment of Adi Dhar as our first Chief Customer Officer.

[Eran Zinman, Co-Founder, Co-CEO, & Director at monday.com]

In this important role, Adi will be responsible for overseeing the end to end customer journey, including adoption, retention and long term satisfaction. Adi will continue to serve as Chief Operating Officer until successor is appointed. Lastly, we're happy to invite all of you to our upcoming Investor Day on September 17. As part of this year, Elevate New York Conference, Investor Day twenty twenty five will be a key moment to showcase our progress and ambition. Whether you join us in person or virtually, you'll hear directly from our leadership team as we highlight our achievement and outline our long term vision, strategy and product roadmap.

[Eran Zinman, Co-Founder, Co-CEO, & Director at monday.com]

We look forward to sharing deeper insights into our business and the opportunities ahead. With that, I'll now turn it over to Eliran to cover our financial and guidance.

[Eliran Glazer, CFO at monday.com]

Thank you, Eliran, and thank you to everyone for joining our call. Q2 marked another strong quarter with solid revenue growth and improving efficiency. Total revenue came in at $299,000,000 up 27% from the year ago quarter. Our overall NDR was 111% in Q2. We now expect NDR to be stable at 111% throughout fiscal year twenty twenty five.

[Eliran Glazer, CFO at monday.com]

As a reminder, our NDR is trailing four quarter weighted average calculation. For the remainder of the financial metrics disclosed, unless otherwise noted, I will be referencing non GAAP financial measures. We have provided a reconciliation of GAAP to non GAAP financials in our earnings release. Second quarter gross margin was 90%. In the medium to long term, we continue to expect gross margin to be in the high 80s range.

[Eliran Glazer, CFO at monday.com]

Research and development expense was $59,200,000 in Q2 or 20% of revenue, up from 16% in the year ago quarter. Sales and marketing expense was $139,200,000 in Q2 or forty seven percent of revenue compared to 51% in the year ago quarter. Net income was $58,300,000 in Q2 twenty twenty five, up from $49,300,000 in Q2 twenty twenty four. Diluted net income per share was $1.9 in Q2 based on 53,300,000.0 fully diluted shares outstanding. Total employees headcount was 2,867, an increase of 172 employees since Q1.

[Eliran Glazer, CFO at monday.com]

We continue to expect to grow headcount by approximately 30% in fiscal year twenty twenty five. Moving on to the balance sheet and cash flow, we ended the quarter with $1,590,000,000 in cash and cash equivalents, up from $1,530,000,000 at the end of Q1. Adjusted free cash flow for Q2 was $64,100,000 and adjusted free cash flow margin was 21%. Adjusted free cash flow margin is defined as adjusted free cash flow as a percentage of revenue. We remain on the target to meet our Investor Day goal, generating over $1,000,000,000 in free cash flow from fiscal year twenty twenty three to fiscal year twenty twenty six.

[Eliran Glazer, CFO at monday.com]

Adjusted free cash flow is defined as net cash from operating activities, less cash used for property and equipment and capitalized software cost, plus costs associated with the build out and expansion of our corporate headquarters. Now let's turn to our updated outlook for fiscal year twenty twenty five. For the 2025, we expect our revenue to be in the range of $311,000,000 to $313,000,000 representing growth of 24% to 25 year over year. We expect non GAAP operating income of $34,000,000 to $36,000,000 and an operating margin of 11% to 12%. The full year 2025, we expect revenue to be in the range of $1,224,000,000 to $1,229,000,000 representing growth of approximately 26% year over year.

[Eliran Glazer, CFO at monday.com]

We expect full year non GAAP operating income of $154,000,000 to $158,000,000 and an operating margin of approximately 13%. We expect full year adjusted free cash flow of $320,000,000 to $326,000,000 and adjusted free cash flow margin of 26% to 27%. Let me now turn it over to the operator for your questions.

[Operator]

At this time, I would like to remind everyone in order to ask a question, please press 1. And we do request for today's session that you please limit to one question and one follow-up. Your first question comes from the line of Kash Rangan with Goldman Sachs. Your line is now open. Please go ahead.

[Kash Rangan, Managing Director at Goldman Sachs]

Hi. Thank you very much for the chance to ask your question. Nice results, but I'm wondering that you're pivoting to the enterprise NDR and the enterprise is picking up. The growth rate in the second half is good, but you didn't take it up. Typically, there is a bit of a raise to the second half expectations as you finish up the first half.

[Kash Rangan, Managing Director at Goldman Sachs]

And the product customer adds for the new products also seem good, but it feels like there's you're waiting to hit an inflection point in the business where the new products and the pivot to the enterprise can stabilize the growth rate, maybe cause a bit of an inflection, but we're not quite there yet. I would love to get your thoughts. And also, simultaneous with that inflection that you're looking to achieve, presumably, you're adding on a couple of new executives as well. Help us walk through all the puts and takes of the executive ads and the inflections that you're looking to achieve in your business. Thank you so much.

[Eran Zinman, Co-Founder, Co-CEO, & Director at monday.com]

Yeah, hi, Kash, this is Iran. So first of all, like you mentioned, we really put we brought in our go to market leadership, Casey as our CRO and Harris now as a CMO and also Adi as our Chief Customer Officer. I think a lot of this will greatly contribute to increasing momentum with the upmarket part of business, improving retention of customers and driving more expansion over long term. And on the other hand, like you mentioned, we also have the engine of going multi product. Just as a reminder, work management is very mature for, you know, enterprise customers and kind of high end of mid market, the newer products, the CRM, dev and service are currently more serving the SMB segment. So on one hand, we feel the multipart strategy really help bundling and selling more products to kind of more the lower tier SMB market part of business, while the changes we've done to, you know, go to market team and organization and lot of other things is driving up market expansion.

[Eran Zinman, Co-Founder, Co-CEO, & Director at monday.com]

So I think both both things are contributing to, you know, continued expansion of our revenue and growth. Although, you know, it's definitely two separate efforts that over time as we mature the product and sell to high tier customers will become one.

[Operator]

Thank you. Your next question comes from the line of Alex Zukin with Wolfe Research. Please go ahead.

[Alex Zukin, MD & Software Equity Research at Wolfe Research LLC]

Hey, guys. Thanks for taking the question. I guess maybe, can you talk about the demand environment, the spending environment? And and specifically, did was there anything different with the linearity in the quarter, particularly with the large deals? And I have a quick follow-up.

[Roy Mann, Co-Founder, Co-CEO & Director at monday.com]

Cool. I can take the marketing or demand side. Hi, it's Roy. So, do see a lot of demand in different areas like in CRM that we can grow in, we shift things into mobile, but we do see some pressure from Google on the new site, though it's not something we didn't encounter before, so it's considerably small on that respect and within like the CRM, we do shift a lot of resources into other areas, okay, that we see a better place to grow. Like, you know, we have big brain and we monitor all the performance stuff, so we see areas that we are more efficient in, so we move resources there.

[Eliran Glazer, CFO at monday.com]

Alex, this is Eliran. Maybe just to add to what Roy said, to summarize. So demand in general remains very strong. Upmarket, you know, we have record net adds for the 100,000 customers and we see a very good traction and momentum in the mid and upmarket customers. As Roy said, we are seeing some softness within the downmarket due to the changes in the Google algorithm, but this is temporarily we believe and we're already taking actions proactively to address this and we believe this is going to be recovered going into the second half of the year.

[Eliran Glazer, CFO at monday.com]

Overall, our enterprise momentum, the record large customer additions and continued expansion within our fastest growing segments provide us with a lot of confidence and we feel very comfortable with the second half of the year.

[Alex Zukin, MD & Software Equity Research at Wolfe Research LLC]

Perfect. And then maybe just in the context of improving enterprise traction, talk a little bit about billings. They were it seems like they were down a little bit sequentially. From a deceleration perspective, it decelerated a little bit. Maybe is that still the right way to think about a forward looking metric? Is it possible that we'll get an RPO comment at some point?

[Alex Zukin, MD & Software Equity Research at Wolfe Research LLC]

If that's a better gauge of traction, and maybe just comment a little bit more on NRR, specifically how we should think about it progressing through the year.

[Eliran Glazer, CFO at monday.com]

Sure. So with regards to calculated billings, we said it in the past few times, this is an imperfect measure of our business. We look at ARR growth. This is something because of I wouldn't want to take you through the accounting things, but we don't record the deferred revenue only on a cash basis and this is why we don't think it's the right measurement of the business. With regards to NDR, as expected, we said there also prior quarter that the lapping of the 2024 price increase is going to impact on NDR.

[Eliran Glazer, CFO at monday.com]

This is why the number came down from 112 to 111 and we believe this is going to be stabilized through the end of the year. The flip side of it is we see a very strong momentum with gross retention that continues to improve and the ads of the customers in enterprise, both the 50 ks customers and 100 ks customers, we believe are going to contribute to the expansion of MDR in the beginning of next year.

[Alex Zukin, MD & Software Equity Research at Wolfe Research LLC]

Perfect. Thank you, guys.

[Operator]

Your next question comes from the line of Jackson Ader with KeyBanc Capital Markets. Please go ahead.

[Jackson Ader, Managing Director at KeyBanc Capital Markets]

Great. Thanks for taking our questions, guys. Couple on sales hiring and productivity. So first, is sales hiring either in the enterprise or elsewhere building in line behind or ahead of your expectations as you headed into the year?

[Eran Zinman, Co-Founder, Co-CEO, & Director at monday.com]

Yeah. Hi, Jackson. So this is Iran. So we ramped up pretty significantly in the first half of the year. Our main strategic areas were mostly sales and marketing, hiring across all fronts, people who specialize in the new products and also people that are kind of more focused on the enterprise part of the business.

[Eran Zinman, Co-Founder, Co-CEO, & Director at monday.com]

So it's pretty much in line with our plans and we continue to hire more people in the second half of the year. And again, we see great inventory within our own customer base for more extension. We see healthy top of funnel movement with new customers. So overall, there's more room to grow within the sales team and we'll continue to hire coming into H2 and beginning of next year.

[Eliran Glazer, CFO at monday.com]

Jaxo, maybe this is Eliran. Sorry, Eliran, just to add to what Eliran said, and we have Casey who joined us in prior quarter at the end of prior quarter, and this is part of the CRO organization transition. So there is a high focus on continuing improving and enhancing the sales organization across the board throughout the end of this year and going into next year.

[Jackson Ader, Managing Director at KeyBanc Capital Markets]

Okay. All right. Great. That makes sense. Thank you, Eliran.

[Jackson Ader, Managing Director at KeyBanc Capital Markets]

And actually, I'm going to pivot over to CRM accounts. The net new number was pretty far below what you guys have typically been doing on a quarterly basis. What should we be reading into that? Is this kind of a new normal and you're gonna land higher valued customers, or was this more of a blip? Thank you.

[Eran Zinman, Co-Founder, Co-CEO, & Director at monday.com]

Yeah. Hi, Jack. This is Ron. So first of all, I want to emphasize that we were very proud of Monday CRM to reach 100,000,000 in such a short amount of time, and it's a very significant milestone for us as a company. So very proud of that.

[Eran Zinman, Co-Founder, Co-CEO, & Director at monday.com]

I think some of it is seasonality. I mean, like we mentioned, Q1 is stronger in terms of net accounts add and Q2 is relatively lower compared to Q1. But yeah, part of it is the pressure, as Ron and Roy mentioned, in the low end of the market. And also part of our strategy in CRM, and we kind of repeated that several times, is lending bigger customers and having higher ACV customers would drive a lot of focus on that front and we continue to improve the product and landing larger and larger customers. So I think that just the amount of customer is not the perfect indicator of a progress within the product and maybe over time we'll shift to a more telemetric that represents that.

[Jackson Ader, Managing Director at KeyBanc Capital Markets]

Okay. All right. Great. That makes sense. Thank you very much.

[Operator]

Your next question comes from the line of Brent Bracelin with Piper Sandler. Please go ahead.

[Brent Bracelin, Senior Research Analyst at Piper Sandler Companies]

Thank you. Good morning. I wanted to double click into the CRM business. Clearly, solid results here in Q2. But you took that from, what, dollars 0 to $100,000,000 ARR, in three years.

[Brent Bracelin, Senior Research Analyst at Piper Sandler Companies]

Maybe walk through, is this really resonating as a lower cost replacement product? Is it greenfield? How much of the business has been net new logos versus cross sell? Any additional color on scaling that to $100,000,000 here and it looks like about three, a little less than three years.

[Roy Mann, Co-Founder, Co-CEO & Director at monday.com]

Cool. Hi, it's Roy. So, I think our CRM is like amazingly good for customers because it offers complete flexibility where they don't have that options in other CRMs, like you can really build whatever you want. So it's not just a lower cost, it's the capabilities that come with it and there is a huge demand for that in the market, something that is simple that people really love to use and that you can actually build anything you want with it. Together with that, started with a more SMB style audience, but as we add more capabilities like marketing and other stuff, it becomes a whole suite and we move upmarket like Eran mentioned.

[Brent Bracelin, Senior Research Analyst at Piper Sandler Companies]

A couple of color there and just a quick follow-up, Vibe coding has really just taken off lit and fire here. I know it looks like you guys are releasing your own kind of vibe coding tool. Can you just talk about, just given the launch of GTP five and now you're releasing video coding, what are some of the foundational models you're using? And how do you think about vibe coding and being differentiated for Monday with its own Vibe coding tools versus other Vibe coding tools out there? Thanks.

[Roy Mann, Co-Founder, Co-CEO & Director at monday.com]

Uri again. So, we're super excited about that. That's like an acceleration to our vision. We always wanted to have tools that give people the power to build whatever they want to control their own destiny and with Vibe coding we can give them that and it's really tremendous and we see the feedback we get now is amazing and I think we are in a very unique point like Monday because we've historically built everything in our platform that is very open. The platform is open, it's built out of building blocks, it's all modular and that gives us a huge head start into building enterprise grade applications that really work seamlessly and that is also connected to the rest of your workflow.

[Roy Mann, Co-Founder, Co-CEO & Director at monday.com]

So essentially, if you need like an addition to Monday, you can build your own building block or complete new app totally, but it's completely integrated, so it connects with our integrations and automations and everything works together. So we're super excited about this one.

[Operator]

Thank you for the question. Your next question comes from the line of Arjun Bhatla with William Blair. Please go ahead.

[Arjun Bhatia, Co-Group Head - Technology, Media & Communications at William Blair]

Yep. Perfect. Thank you so much. Can

[Arjun Bhatia, Co-Group Head - Technology, Media & Communications at William Blair]

I go back just for a second on the on the Google changes? I'm I'm curious how you go about kind of remediating the the impact from from AI search customer acquisition costs? I understand, I think for work management may not as big of a deal given you're getting up market traction and it's more sales led, but I imagine it impacts service and CRM and dev a little bit more. And then Eliran, how long, like how do you contemplate that into the guidance for the rest of the year in terms of how long that might take to remedy? Thank you.

[Roy Mann, Co-Founder, Co-CEO & Director at monday.com]

Okay. So, it's Rui. I can start and then everyone can complete. So, it's not something we didn't see before. It's not a huge impact that we see on performance marketing and we have a lot of room to grow in other areas and we can optimize for that.

[Roy Mann, Co-Founder, Co-CEO & Director at monday.com]

So, we're also doing a lot of AIO in AI and what's been searched by people in AI and that they find us there but generally it's not such a big impact right now and we can mitigate it in many different ways.

[Eliran Glazer, CFO at monday.com]

Hi Arjun, this is Eliran. So just as a reminder, when we look at guidance, it's grounded on the analysis of the latest market trends and internal performance indicator that we are seeing at the time of the guidance. As Ruiz said, we believe this is something that is temporary and we're already taking actions to reallocate resources to places where we see greater return. So, terms of the impact for the year already baked into the guidance and we want to make sure that we deliver the most accurate and transparent outlook possible. And this is something that we took into account.

[Arjun Bhatia, Co-Group Head - Technology, Media & Communications at William Blair]

Okay, understood. Thank you. And then maybe this one's probably for you Roy, but some of the AI capabilities that you rolled out, you talked about byte coding just now, but they sound very exciting. I think you mentioned in your prepared remarks and the shareholder letter that you're transitioning from a system of work to a system of action. And I'm curious what that means in terms of how customers are using Monday, how they're implementing it, the value that they get out of it.

[Arjun Bhatia, Co-Group Head - Technology, Media & Communications at William Blair]

How does that change with all these AI capabilities that you've now incorporated into the platform?

[Roy Mann, Co-Founder, Co-CEO & Director at monday.com]

Yeah. That that's like another exciting thing. So we released like three different products. One is like vibe coding, Monday Vibe and then Magic, which is building whole solutions on Monday and Sidekick, which I think you're referring to, which is doing the work for you. So essentially, we have all the context.

[Roy Mann, Co-Founder, Co-CEO & Director at monday.com]

We know everything people are trying to achieve because it's in a mandate, their project, their context, their history and so we're able to create with a single click an AI that helps you accomplish the actual work and not just help you manage work better and that's our vision and as AI progresses, we will progress with it and we'll be able to perform more and more actual work for our customers. So for example, of like you figuring out which venue you want to create an event, we find the venue for you and create like a comparison. So that's work we can do for other people and there are like hundreds of those examples that customers were testing it out and it's really cool.

[Arjun Bhatia, Co-Group Head - Technology, Media & Communications at William Blair]

Awesome. Thank you so much.

[Operator]

Your next question comes from the line of John Bear with Morgan Stanley. Please go ahead.

[Joshua Baer, Executive Director & Software Equity Research Analyst at Morgan Stanley]

Hi, it's Josh. Thanks for the question. You're putting up some really strong growth numbers. I think at a high level, this year could be thought of as an investment year with 30% headcount growth and that's slightly ahead of top line growth, a bit of margin compression. And the result, obviously, a ton of product innovation, the go to market motion that's maturing and able to penetrate upmarket.

[Joshua Baer, Executive Director & Software Equity Research Analyst at Morgan Stanley]

So I'm just wondering as we look ahead beyond this year, can we see the yield on these investments in the form of higher, more durable growth or more operating leverage just looking ahead? Any thoughts on how you'd characterize the future if this is more of an investment year?

[Eran Zinman, Co-Founder, Co-CEO, & Director at monday.com]

Yes, Josh, this is Ron. I can start. I mean, definitely coming into 2025, we had a very concrete plan. On one hand, we had some catching up to do in terms of hiring for the sales organization because we saw so much potential within our existing customer base and a lot of demand and we're doing that. It will continue to grow into '26, but in lower percentages, I would say for the sales organization.

[Eran Zinman, Co-Founder, Co-CEO, & Director at monday.com]

And then for the R and D part, we definitely saw a big opportunity in investing into R and D and coming into this year, we put a lot of effort into building new AI capabilities into the platform and just working on each one of the products. So it was a new investment, but we're already starting to see fruits of all that investment in how people leverage AI, how people use the products, going up market. We definitely see the fruits of that. I think '26 is going to be very different in terms of headcount growth. We're going to be more efficient compared to '25, but we're going to see a lot of the investment and the results of what we've done in '25 going into '26.

[Joshua Baer, Executive Director & Software Equity Research Analyst at Morgan Stanley]

Great. Thank you.

[Operator]

Your next question comes from the line of Mark Murphy with JPMorgan. Please go ahead.

[Analyst]

Hi. This is Noah on for Mark Murphy. Thanks for taking our questions. Can you maybe just touch a little bit on some of the adoption you're seeing in terms of managed services as you're moving up market into these enterprise accounts? What are some of the most typical managed services that are being adopted by customers? And just have a quick follow-up.

[Eran Zinman, Co-Founder, Co-CEO, & Director at monday.com]

This is Ron. Can you just repeat? Are you asking about addition to the Monday service product or were you referring to something else?

[Analyst]

Some of what the add on services, certainly security governance that are being adopted.

[Eran Zinman, Co-Founder, Co-CEO, & Director at monday.com]

Yeah, got it. So, we have a bunch of add ons, that we offer to our customers in addition to the licenses that we provide to them. Some of them are about kind of more robust security or managed services and other parts of the business. Definitely as we go up market, our customers want a little bit more ad score and customization to how they use Monday. So we offer that as part of our enterprise package.

[Eran Zinman, Co-Founder, Co-CEO, & Director at monday.com]

And yeah, we see some growth with it over there. Definitely, as we go up market, it becomes more common for customers to attach one of these add ons to their license. So we see healthy growth, but it's pretty much in line with the growth we've seen in the enterprise segment.

[Analyst]

Great. And then just a quick follow-up. But on the fiscal year twenty twenty five guidance, is there any change to the pricing contribution and just also FX impact for the year? Thank you.

[Eliran Glazer, CFO at monday.com]

Hey, Mark, it's Eliran. There isn't any change to what we have seen in the what we have said in the past. With regards to FX, it's going to be not material. We estimate the full year impact to be below 30 basis points. And with regards to pricing, this is in accordance with what we have said in the prior year that over the three years between 2024 to 2026 is going to be altogether $80,000,000 with $40,000,000 impact this year.

[Operator]

Thank you for the question. Your next question comes from the line of Steve Enders with Citi. Please go ahead.

[Steve Enders, Equity Research Analyst at Citigroup]

Okay, great. Thanks for taking the questions today. Guess I just to start, I wanna ask on, I guess, go to market changes and with, know, Casey being in there now for for a quarter and Adi being promoted to the chief chief commercial role. I guess, what is what changes with the go to market? And I guess, is there anything to read into the change from a COO to the CCO here?

[Eran Zinman, Co-Founder, Co-CEO, & Director at monday.com]

Yes, Steven. So this is Ron. So yeah, first of we're very happy for Casey to join. You know, it's already driving significant impact to the sales organization and, know, going back to what earlier on first at the beginning of the call. So we had some weakness on the low touch part of the business, but actually the enterprise part of business, the touch part of business performed really well.

[Eran Zinman, Co-Founder, Co-CEO, & Director at monday.com]

And we had a record add of enterprise customers, customers over 100 ks. So I think we're very happy so far with the transition and there's a lot of impact, positive impact to the sales organization. As we mature as a company, we accumulate more and more enterprise customers that use Monday for very strategic part of their own business. And part of it is why we established now the chief customer organization to support those accounts, to improve retention, improve their expansion ability and just provide a better service, putting the customer in the center. And I think this is part of us maturing as a company, going more upmarket, and we expect this to drive higher NDR over time and also improve the continue and improve the growth retention of the company.

[Eran Zinman, Co-Founder, Co-CEO, & Director at monday.com]

So very positive about all the recent changes we made to the go to market leadership and already we're seeing great results.

[Steve Enders, Equity Research Analyst at Citigroup]

Okay. That's great to hear. And then I want to follow-up on, I guess, some of the Google commentary from earlier and the impact of search. It seems like you already have put some of those plans into place. What has been maybe the efficacy of those changes so far?

[Steve Enders, Equity Research Analyst at Citigroup]

What gives you confidence The changes you've made will kind of play out as expected and the confidence you're to have in the second half guide from the Google impact?

[Roy Mann, Co-Founder, Co-CEO & Director at monday.com]

Hi, it's Rui. So, like one thing to remember is that we have around 250,000 customers and a lot of the growth we see comes from expanding them, okay, and multi product and giving them service. The new part is obviously smaller but very important for the long term and like I said before, it's not such a significant impact until now, nothing we didn't see before. So, it's just a matter of budget allocation and scaling on areas that we improve on. We do that always, okay, like we improve some areas of the product and then shift to some other areas in media like YouTube and other areas.

[Roy Mann, Co-Founder, Co-CEO & Director at monday.com]

So, it's not just like that we have a lot of things to do and we see the impact quickly. So it's something we can improve and iterate quickly. So yeah, it's not that big.

[Eran Zinman, Co-Founder, Co-CEO, & Director at monday.com]

Yeah, maybe Steven, just to to what Roy said, look over the last four or five years, we've seen many, many things change in the market, anywhere from prices spiking up by 30% at some point three years ago, to prices going down. I think what gave us a lot of confidence throughout all the years we've been doing performance marketing is one, we don't only do just AdWords, so we have a lot of other channels as well. And also we monitor every campaign, every click, every expense. So we're flying blind everywhere we feel is unoptimized, we optimize. So we know we can optimize, we know we have full visibility into how we spend that budget and we're doing the right tweaks to kind of remain efficient and just distribute the funds in a very organized way.

[Steve Enders, Equity Research Analyst at Citigroup]

Okay. Perfect. Appreciate the contact, and thanks for taking the questions.

[Operator]

Next question comes from the line of Brent Hill with Jefferies. Please go ahead.

[Brent Thill, MD & Tech Sector Leader - Software & Internet Research at Jefferies]

Thanks. I think there are a lot of questions just as it relates to the Google change and what percent that impacted your business if you think about just XYZ percents covered in this category from Google, what would that have been in the quarter?

[Roy Mann, Co-Founder, Co-CEO & Director at monday.com]

Guillermoi. So, given there are so many questions on that, maybe we can double click a little bit more into it. Like the better high quality customers still click on Google and add. If you're looking for a solution such as a CRM or project management, you're going to reach us. Okay?

[Roy Mann, Co-Founder, Co-CEO & Director at monday.com]

So the drop that we see is just on volume because they are experimenting with AI on top, and it's not that significant for the higher quality of customers. So it's more volume than quality and we can get that from many other areas. So again, I think we can mitigate that relatively quickly.

[Brent Thill, MD & Tech Sector Leader - Software & Internet Research at Jefferies]

Okay. Yeah, I think this is just going back to the magnitude of the raise that everyone's trying to figure out was an enterprise SMB. It sounds like there was some weakness in SMB. You're blaming on Google. Everyone's just trying to put the pieces together of what the impact is to the forward guide because it's a lot lower than you've usually put up in terms of the magnitude.

[Brent Thill, MD & Tech Sector Leader - Software & Internet Research at Jefferies]

I think everyone's just trying to reconcile that. So that's all the color we're gonna get on that.

[Operator]

Thank you for that question. At this time, I would like to remind everyone, in order to ask a question, press star, Your next question comes from the line of Raimo Lenschow with Barclays.

[Raimo Lenschow, Managing Director at Barclays]

Perfect. Two quick questions for me. One is on Services. That's from our text, that sounds like it's a really nice emerging opportunity. Can you talk a little bit about how Services compares to the CRM rollout?

[Raimo Lenschow, Managing Director at Barclays]

Like, obviously, you've got the EUR 100,000,000 ARR for CRM, but like Services almost looks more interesting. Can you speak to that? And then maybe just a very quick math question following Brent. So you beat the quarter in Q2 by $6 but you only raised the full year by $3,000,000 And so I guess we're all wondering a little bit like is that kind of buffer on the Google search side? Is that the new CRO? Where is that buffer coming from? Thank you.

[Eran Zinman, Co-Founder, Co-CEO, & Director at monday.com]

Yeah, so this is Aran. So maybe I'll start with the second part of the question. So yeah, definitely not the new CRO, as I mentioned, the enterprise part of the business is performing well according to our expectations, summarized in the first half of the year. We saw some weakness in the lower side of the, business. Part of it is because of the Google changes.

[Eran Zinman, Co-Founder, Co-CEO, & Director at monday.com]

Part of it is maybe some other trends that, it's kind of hard to, understand kind of the where exactly they're coming from, but we see a little bit of weakness regardless of the Google search. Look, we try to be as transparent as possible about the impact we see from the search engine. It's just not that material right now, but it's a start of a trend, we're starting to be, we want to be a little bit more conservative about, you know, I don't know exactly, I don't control, we don't control exactly how we will play this out, how the world is gonna be. So we're trying to understand what are the implications currently in terms of, we don't have the exact percentages, but it's very, very low, almost insignificant, but it has some effect in our ability to acquire some part of the lower end of our customer base. So that's the best visibility we can give right now.

[Eliran Glazer, CFO at monday.com]

Yes. And maybe hi, Raimo, this is Eliran. Maybe to add to what Eliran said, so our full year guidance already reflects the strong execution that we have seen year to date and it's including Q2 performance. We remain super confident in our ability to deliver against our fiscal year twenty twenty five outlook and we continue to cut for areas of uncertainty, we already mentioned in the call, that could influence some of the numbers for the end of the year, but they're already backed into the guidance. And our approach is always to provide guidance we believe is both achievable and prudent and we want to make sure that we maintain focus on the longer term growth and profitability as well.

[Roy Mann, Co-Founder, Co-CEO & Director at monday.com]

Yeah, and just answering the first one of service, we are super excited about service, we see it as a huge opportunity, it is scaling really fast, absolutely and what's also exciting is that it's not the same go to market, it's not Google if you like, it's from existing customers and we have a different go to market that succeeds really well with service, so we're like super excited about that one.

[Raimo Lenschow, Managing Director at Barclays]

Okay, perfect. Thank you.

[Operator]

Your next question comes from the line of Matt Bullock with Bank of America. Please go ahead.

[Matt Bullock, Equity Research Associate at Bank of America Merrill Lynch]

Great. Thank you. Good morning. Thanks for taking the question. I wanted to ask about AI actions.

[Matt Bullock, Equity Research Associate at Bank of America Merrill Lynch]

Obviously, the cumulative numbers is growing nicely, but it looked like the in quarter AI actions sequential growth did slow. Maybe just help us think about how the AI actions trended relative to your internal expectations and then help us think about the potential monetization story in 2026. And I have one follow-up.

[Eran Zinman, Co-Founder, Co-CEO, & Director at monday.com]

Yeah, sure. This is Ron. So we're actually very happy with the adoption of the AI action. It grew by almost $20,000,000 this quarter. And just as a reminder, we started to introduce payment at the beginning of the year, so obviously it had some effect on adoption.

[Eran Zinman, Co-Founder, Co-CEO, & Director at monday.com]

But apart from that, we see more and more accounts kind of suppress the 500 AI monthly credit limit, and we're starting to see kind of more revenue accumulate from the AI action. So we're very happy with the progress and the adoption of the AI action. And also we have some new generation AI features like Roy mentioned, Magic five and Psychic, which also contribute to the AI usage. So overall, we're very happy with the AI adoption within the platform.

[Matt Bullock, Equity Research Associate at Bank of America Merrill Lynch]

Fantastic. And then one follow-up quickly. I hate to harp on the SEO question, but we're getting a lot of inbounds on. Is there anything you can provide in terms of data points around conversion rates, maybe traffic, performance marketing costs? And then help us understand why call this out now? How did the influence of Google SEO disruption change this quarter versus 1Q, for example? Thank you.

[Eran Zinman, Co-Founder, Co-CEO, & Director at monday.com]

Yeah, so look, I think, like we said, we optimize in real time, know, we adjust the budget on daily basis. Right now, the effects are very minor in terms of acquiring new accounts. Definitely for the kind of mid market enterprise segment, we see a little bit of impact on the SMB part, but still very insignificant and we optimize this on a day to day basis. So we've done some optimization last month. We continue to do optimization this month.

[Eran Zinman, Co-Founder, Co-CEO, & Director at monday.com]

But overall, nothing very significant that impacts our ability to acquire new customers.

[Matt Bullock, Equity Research Associate at Bank of America Merrill Lynch]

Awesome. Thank you.

[Operator]

Your next question comes from the line of DJ Hines with Canaccord. Please go ahead.

[David Hynes, MD - Software Lead Analyst at Canaccord Genuity - Global Capital Markets]

Hey. Thank you, guys. Eliran, just one for you. So Josh asked earlier about this being an investment year. Do you see that 30% headcount growth as a surge?

[David Hynes, MD - Software Lead Analyst at Canaccord Genuity - Global Capital Markets]

Or is that kind of more steady state hiring pace given the growth of the business? And then looking forward, I know we're not guiding to next year, but just if you think about budgeting, do you expect a moderation in the pace of hiring? Like what's the kind of go forward view of where we are?

[Eran Zinman, Co-Founder, Co-CEO, & Director at monday.com]

Go ahead.

[Eliran Glazer, CFO at monday.com]

Hey, D. J, Eliran. Sure. So we already said that we expect headcount growth to be this year in fiscal year twenty twenty five around 30%, and it's actually going to start the growth in headcount is going to start to decelerate in H2 going into next year. I think we said it last year and we said at beginning of this year, we have huge opportunities.

[Eliran Glazer, CFO at monday.com]

The market is great. We have multi product. We want to make sure that we capture the opportunity. Therefore, we invested in product, in R and D and in sales and marketing. We believe by the end of the year, we will have the right resources going into the next few years.

[Eliran Glazer, CFO at monday.com]

So, we expect this to be more moderate and capture the opportunity the huge opportunity that we have in front of us going into 2026 and beyond.

[David Hynes, MD - Software Lead Analyst at Canaccord Genuity - Global Capital Markets]

Perfect. Thank you.

[Operator]

Your next question comes from the line of Connor Murphy. Your next question comes from the line of Tom Blakey with Cantor. Please go ahead.

[Thomas Blakey, Managing Director at Cantor Fitzgerald]

Hey, great guys. Thank you for taking the question. I had a couple one on CRM ARR, great update there. I think there's been a couple of questions. Wondering about the contribution to growth there related to seat growth and pricing.

[Thomas Blakey, Managing Director at Cantor Fitzgerald]

If you could maybe make a comment on that. Specifically, it seemed like there was like an increase from 4Q twenty twenty three disclosure in terms of obviously average deal size moving up market, but I wanted to just kind of see the interplay there in terms of seat growth and pricing and discounting and specifically on the slope of that. Was there anything that changed maybe in 2025 specifically with regard to pricing? And then the second question was just, could you maybe double click on why stock based comp jumped in the quarter? Thank you for the questions.

[Eran Zinman, Co-Founder, Co-CEO, & Director at monday.com]

Yeah. Hi, this is Aaron. So just in reference to the, you know, what we've seen in CRM products. So definitely, we see the ACV growing in CRM. Actually, we see it, you know, over 20% year over year increase in q two in terms of the ACV of our customers in CRM.

[Eran Zinman, Co-Founder, Co-CEO, & Director at monday.com]

Mostly it's a seat expansion, larger lands of customers. So definitely it shows that the investment that we put into the products, making them more going more upmarket, adding features and functionality pays off. So like we said, you know, accounts count is not the only indicator. We see accounts utilizing money CRM in a broader way. So definitely very encouraging to see that and exactly aligned with our strategy.

[Eliran Glazer, CFO at monday.com]

Hi, this is Aliran. I will refer to the question why there is an increase in the service compensation. So it's largely seasonality related to broad based equity refresh for existing employees, which occurs every year in Q2. This is the compensation cycle of the company and new grants tied to strategic hiring and retention of employees with the addition of a few members to the executive team and to the mid executive team of the company. And we view this as necessary as part of the playbook of Monday in terms of retention to employees, refresh equity to some of the employees going into the next few years.

[Thomas Blakey, Managing Director at Cantor Fitzgerald]

Thank you.

[Operator]

Your next question comes from the line of Connor Murphy with Capital One Securities. Please go ahead.

[Connor Murphy, Senior Equity Research Analyst at Capital One Securities, Inc]

Hi, guys. Thanks. So I just want to go back to the SEO question. Just I mean, I understand the component where you know, it's impacting net ads, but are you guys seeing more churn down market as well? Because I'm just, I mean, I'm looking at the NDR down a percent, up market is flat. So I just wanna get a little more color on the down market customer base. And then I have one follow-up.

[Eran Zinman, Co-Founder, Co-CEO, & Director at monday.com]

Yeah. Hi, Conor. This is Iran. So we actually see the exact opposite. Our gross retention is at all time high, and it's not just on the enterprise part of business, but across the whole customer base.

[Eran Zinman, Co-Founder, Co-CEO, & Director at monday.com]

So we don't see any change in terms of churn or their ability to expand. Like I said, it looks very good. And like we said before, it impacts a little bit the customer adds in the beginning of the funnel, but overall, it doesn't change the churn profile.

[Connor Murphy, Senior Equity Research Analyst at Capital One Securities, Inc]

Understood, thanks. And then just you guys are sitting on, let's call it $1,600,000,000 in cash and you're generating over $300,000,000 this year despite heavy investment. Can you just go back and talk a little bit about your strategic priorities, whether M and A or potential buybacks, just given where the stock is? Thanks.

[Eliran Glazer, CFO at monday.com]

Hi, this is Eliran. So going forward, priority number one remains on organic growth and we would like to continue the investment in product and sales, investing in the platform, in Monday DB, in AI. We're also considering inorganic growth, obviously, we now have multiple products that each one of them can have has its own roadmap and we would consider M and A to further enhance and accelerate those roadmaps. On the longer term, we might think about other return on investment methodologies or but for now, this is the main focus is organic growth, as well as consider attacking M and As potentially.

[Connor Murphy, Senior Equity Research Analyst at Capital One Securities, Inc]

Awesome. Thank you.

[Operator]

Your next question comes from the line of Derrick Wood with TD Cowen. Please go ahead.

[Derrick Wood, Managing Director at TD Cowen]

Great. Thanks. Given the enterprise strength, how much focus do you have on going after larger multi thousand seat opportunities, especially in light of the Monday DB upgrades? Just wondering if you could have some of these bigger, larger deals in the pipeline, especially as we get into the stronger enterprise seasonal spending in the back part of the year.

[Eran Zinman, Co-Founder, Co-CEO, & Director at monday.com]

Yeah. Hi. This is Aran. So look, we're definitely also focused on lending larger enterprises. We we have the end of the year momentum.

[Eran Zinman, Co-Founder, Co-CEO, & Director at monday.com]

Also, we have our annual cost conference for our customers coming up in September, our Elevate Conference. So also a lot of opportunity coming out of that traditionally. But at the same time, we also remain focused and committed to our mid market and SMB segment. I think one of the big unlocks of the multi product strategy is we have more opportunity to sell bundles to our customers, doing more cross sell, selling more complete solution and give them the full Monday experience. So I would say we focus on both.

[Eran Zinman, Co-Founder, Co-CEO, & Director at monday.com]

I think we have opportunity as a company on both and we'll continue to invest this year and next year.

[Derrick Wood, Managing Director at TD Cowen]

Great. And just as a quick follow-up, I mean, to hear that you're already getting AI consumption related revenue, but it sounds like people burning through their allotted credits and coming back to purchase some. Should we be thinking that this kind of sets the stage to see bigger AI monetization next year on the heels of driving adoption this year?

[Roy Mann, Co-Founder, Co-CEO & Director at monday.com]

Hi, Tore. Yes, so exactly that. Like I think we're driving more AI usage with value and pricing it allows us to get the feedback and optimize the product to give enough value that customers will continue to buy more. And like Eran mentioned, we're adding new products of AI that build more solutions and workflows to consume those credits and we see that we are expecting to increase it over time.

[Derrick Wood, Managing Director at TD Cowen]

Thank you.

[Operator]

Your next question comes from the line of Scott Berg with Needham. Please go ahead.

[Scott Berg, MD & Senior Research Analyst at Needham & Company]

Hi, everyone. Thanks for taking the questions. First one, probably for Elana and Roy, With the release of Magic Vibes and Sidekick, can those be kind of,

[Scott Berg, MD & Senior Research Analyst at Needham & Company]

I guess, new lead AI type functionality or modules? Or do you or do what you see with AI actions? Or are they still kind of the lead AI functionality for the platform? Thanks.

[Roy Mann, Co-Founder, Co-CEO & Director at monday.com]

Hey, so like there are it's a good point, there are two sides, okay? One within the platform after you build the solution or you're working with the platform and that's mostly Sidekick, which does the work for you and when you want to build a new solution or solve something new then you'll use either magic or vibe. And magic essentially is like you ask it anything you want, you can go now and check it out. It's mondaymagic.ai. You type whatever you want and it's amazing to see what customers ask it.

[Roy Mann, Co-Founder, Co-CEO & Director at monday.com]

They really put in their business problems in there and expected to solve it for them and it does. It gives them like a really great solution to how they need to operate, it's even great to see how the AI thinks about it, it's a great way to get a reflection on your business and how you need to think about it and then it gives you the full solution, even creates a movie that explains the solution and that's the new way for us to give people the power to build the tools they need. And it incorporates also blocks and psychic in there, so it's like it's a compound value.

[Scott Berg, MD & Senior Research Analyst at Needham & Company]

Got it, very helpful. And then, Eleron, in your guidance, probably another question on the performance marketing Google here. It looks like you're flowed through your profitability from Q2 for the back half of the year, but is your strategy and approach in the back half similar to the second quarter in terms of prioritizing more profitability over growth from those lower customers or should we maybe view that guidance differently? Thank you.

[Eliran Glazer, CFO at monday.com]

No, we applied the same philosophy on guidance as we did in Q1. Just as a reminder, overall India we believe is going to be stable at 111%. We do think that customer growth is going to be in the mid single digits, this is something that might have changed and we also took into account a small amount of Monday service revenue with some potentially small FX tailwind, very minimal, and as we go back to headcount we said that it's going to be decelerated in terms of the percentage of what we have done in H1. But if there are going to be opportunities for us with everything that we spoke of, you said no performance marketing and we will see some recovery, definitely we would make the investment if we deem this is the appropriate one.

[Scott Berg, MD & Senior Research Analyst at Needham & Company]

Very helpful. Thank you for taking my questions.

[Operator]

Your next question comes from the line of Rob Oliver with Baird. Please go ahead.

[Rob Oliver, Senior Research Analyst at Robert W. Baird & Co]

Great, thanks. Good morning. There hasn't been a question yet on the partner network, so I wanted to ask about that. When you guys look into your partner network, how important of a role is that playing in the move up market, 50 ks, 100 ks? And then anything relative to current pipeline and demand, if you're seeing particular verticals or geographies which are outperforming or you see as opportunities as you look into the back half of the year and into 2026? Thank you.

[Eran Zinman, Co-Founder, Co-CEO, & Director at monday.com]

Yeah, so we don't see any particular segments that are over performing or underperforming. And like we said, we're gonna continue and do performance marketing in H2 across all products, and we'll continue to invest in all of them. We don't see one particular segment, whether it's SMB or enterprise or any, you know, specific business sector that's overperforming or underperforming coming into h two.

[Operator]

Thank you for your question. Your next and last question comes from the line of Taylor McGinnis with UBS. Please go ahead.

[Taylor McGinnis, Equity Research Analyst at UBS Group]

Yes. Hi. Thanks so much for taking my questions. On the revenue guide, so for the second half, it implies growth stabilizing in the mid-20s. When we compare this to the initial base case framework of high 20s, low 30s growth, can you just talk about which assumptions have changed relative to your initial expectations?

[Taylor McGinnis, Equity Research Analyst at UBS Group]

And then as we look into next year, I know you're going to be lapping some of the bigger price increases. So is mid-20s still a good starting point? Or maybe you could just walk us through puts and takes given the product road map and hiring ramps? Thanks.

[Eliran Glazer, CFO at monday.com]

Hi, this is Eliran. So with regards to next year, are now working on the budget. So obviously, once we have we will finish the year, we'll provide you guidance with regards to that. With regards to this fiscal year, we're operating in accordance with the playbook that we have said at the beginning of the year, taking into account all of the things that we mentioned earlier, the fact that NDR is going to 111%, some uncertainty with I think we already said about the Google search that we want to make sure that we deal with, as we're already proactively addressing it, and the assumptions with regard to headcount, hiring, as well as the new products contribution to the revenue. These are all the things that we took into account as part of the guidance based on what we know today and we want to make sure this is responsible and prudent.

[Taylor McGinnis, Equity Research Analyst at UBS Group]

Awesome, thank you. And then just lastly for me, could you maybe give a little bit more color on what in period NRR looked like? So was it around the 111 trailing twelve month metric? And as like a second part to that, it looks like where there was maybe some NRR pressure was amongst the smallest customers. So when you talk about stability going forward in NRR, does that apply across all of the customer segments? Thanks.

[Eliran Glazer, CFO at monday.com]

Yes, it's pretty much broad based. We do see strength in the mid market and up market enterprise accounts. As we said, the reason why we see the deceleration from 1.5 to 1.11% is mostly the lapping of 2024 price increase. Other than that, we didn't see anything that impact NDR.

[Taylor McGinnis, Equity Research Analyst at UBS Group]

Perfect. Thanks so much for taking my questions.

[Operator]

That concludes our Q and A session in today's call. Ladies and gentlemen, thank you all for joining. You may now disconnect. Everyone, have a great day.

Participants

Executives

• Byron Stephen, VP - IR
• Roy Mann, Co-Founder, Co-CEO & Director
• Eran Zinman, Co-Founder, Co-CEO, & Director
• Eliran Glazer, CFO

Analysts

• Kash Rangan, Managing Director at Goldman Sachs
• Alex Zukin, MD & Software Equity Research at Wolfe Research LLC
• Jackson Ader, Managing Director at KeyBanc Capital Markets
• Brent Bracelin, Senior Research Analyst at Piper Sandler Companies
• Arjun Bhatia, Co-Group Head - Technology, Media & Communications at William Blair
• Joshua Baer, Executive Director & Software Equity Research Analyst at Morgan Stanley
• Analyst
• Steve Enders, Equity Research Analyst at Citigroup
• Brent Thill, MD & Tech Sector Leader - Software & Internet Research at Jefferies
• Raimo Lenschow, Managing Director at Barclays
• Matt Bullock, Equity Research Associate at Bank of America Merrill Lynch
• David Hynes, MD - Software Lead Analyst at Canaccord Genuity - Global Capital Markets
• Thomas Blakey, Managing Director at Cantor Fitzgerald
• Connor Murphy, Senior Equity Research Analyst at Capital One Securities, Inc
• Derrick Wood, Managing Director at TD Cowen
• Scott Berg, MD & Senior Research Analyst at Needham & Company
• Rob Oliver, Senior Research Analyst at Robert W. Baird & Co
• Taylor McGinnis, Equity Research Analyst at UBS Group