Frontdoor Q2 2025 Earnings Report

Frontdoor EPS Results

• Actual EPS: $1.63
• Consensus EPS: $1.44
• Beat/Miss: Beat by +$0.19
• One Year Ago EPS: $1.27

Frontdoor Revenue Results

• Actual Revenue: $617.00 million
• Expected Revenue: $602.62 million
• Beat/Miss: Beat by +$14.39 million
• YoY Revenue Growth: +13.80%

Frontdoor Announcement Details

• Quarter: Q2 2025
• Date: 8/5/2025
• Time: Before Market Opens
• Conference Call Date: Tuesday, August 5, 2025
• Conference Call Time: 8:30AM ET

Frontdoor (NASDAQ:FTDR), Inc. provides home warranties in the United States in the United States. Its customizable home warranties help customers protect and maintain their homes from costly and unplanned breakdowns of essential home systems and appliances. The company's home warranty customers subscribe to an annual service plan agreement that covers the repair or replacement of principal components of approximately 20 home systems and appliances, including electrical, plumbing, water heaters, refrigerators, dishwashers, and ranges/ovens/cooktops, as well as electronics, pools, and spas and pumps; and heating, ventilation, and air conditioning systems. It also offers on-demand home services and a one-stop app experience for home repair and maintenance; and Streem technology, an app that empowers homeowners by connecting them in real time through video chat with qualified experts to diagnose and solve their problems. The company serves homeowners under the Frontdoor, American Home Shield, HSA, OneGuard, Landmark Home Warranty, Frontdoor logo, and Streem brands. The company was founded in 1971 and is headquartered in Memphis, Tennessee.

Frontdoor Q2 2025 Earnings Call Transcript

Key Takeaways

• Positive Sentiment: In Q2, Frontdoor reported 14% revenue growth to $617 million, with net income up 21% to $111 million and adjusted EBITDA rising 26% to $199 million.
• Positive Sentiment: Direct-to-consumer organic home warranties grew 9% year-over-year for the fourth consecutive quarter, driven by optimized marketing, targeted discounting, and higher brand awareness.
• Positive Sentiment: The new HVAC upgrade program is now expected to generate $120 million in 2025 revenue—nearly 40% above last year—with less than 2% penetration of the member base.
• Positive Sentiment: Synergies from the 2-10 acquisition have been accelerated, raising 2025 cost synergies to $15 million (from $10 million) and reducing the adjusted purchase price EBITDA multiple below seven times.
• Negative Sentiment: Total home warranty counts are still forecast to decline 1%–3% in 2025 due to lingering real estate market headwinds despite stabilization efforts.

Presentation

[Operator]

Greetings, and welcome to the Frontdoor Incorporated Second Quarter twenty twenty five Earnings Conference Call. At this time, all participants are in a listen only mode and a question and answer session will follow the formal presentation. Please note, this conference is being recorded. I will now turn the conference over to your host, Mr. Matt Davis, Vice President of Investor Relations and Treasurer. Sir, the floor is yours.

[Matt Davis, VP of Investor Relations & Treasurer at Frontdoor]

Thank you, operator. Good morning, everyone, and thank you for joining Frontdoor's second quarter twenty twenty five earnings conference call. Joining me today are Frontdoor's Chairman and CEO, Bill Cobb and Frontdoor's CFO, Jessica Ross. The press release and slide presentation that will be used during today's call can be found on the Investor Relations section of Frontdoor's website, which is located at investors.frontdoorhome.com. As stated on slide three of the presentation, I'd like to remind you that this call and webcast may contain forward looking statements.

[Matt Davis, VP of Investor Relations & Treasurer at Frontdoor]

These statements are subject to various risks and uncertainties, which could cause actual results to differ materially from those discussed here today. These risk factors are explained in detail in the company's filings with the SEC. Please refer to the Risk Factors section in our filings for a more detailed discussion of our forward looking statements and the risks and uncertainties related to such statements. All forward looking statements are made as of today, August 5, and except as required by law, the company undertakes no obligation to update any forward looking statements, whether as a result of new information, future events, or otherwise. We will also reference certain non GAAP financial measures throughout today's call.

[Matt Davis, VP of Investor Relations & Treasurer at Frontdoor]

We have included definitions of these terms and reconciliations of these non GAAP measures to their most comparable GAAP financial measures in our press release and the appendix to the presentation in order to better assist you in understanding our financial performance. I will now turn the call over to Bill Cobb for opening comments. Bill?

[Bill Cobb, Chairman & CEO at Frontdoor]

Thanks, Matt Davis, and good morning, everyone. Frontdoor continues to perform exceptionally well, and we've delivered another quarter of very strong financial results. This is the latest chapter in a continuing line of superior financial and operational performance. Our second quarter highlights include: revenue increased 14% year over year to $617,000,000 excellent operational execution contributed to a second quarter gross margin of 58%, a 130 basis point improvement over prior year. Net income grew 21% to $111,000,000 Adjusted EBITDA grew 26% to $199,000,000 Additionally, we grew first year DTC organic home warranties by 9%.

[Bill Cobb, Chairman & CEO at Frontdoor]

We saw continued strong non warranty revenue driven by the new HVAC program. The synergies from the two ten acquisition are ahead of schedule, and we used strong cash flows to repurchase $150,000,000 worth of shares year to date through July 31. Altogether, when we combine results from the first and second quarters, Frontdoor has had an amazing first half of the year. Now for a quick refresh on our three strategic priorities that are driving value for our shareholders. First, grow and retain home warranty members.

[Bill Cobb, Chairman & CEO at Frontdoor]

That's job number one. Number two, scale revenue from our non warranty business. This is well underway and we are now raising our outlook for new HVAC revenue for a second time this year. And number three, optimize the integration of two ten Homebuyers Warranty, which as I mentioned is ahead of schedule, and I'll address that in more detail shortly. Now to provide some very important context, I'd like to take a step back and look at the impact the macro environment has had on home warranties.

[Bill Cobb, Chairman & CEO at Frontdoor]

As shown here in 2020, Frontdoor had four hundred and sixty thousand first year real estate home warranties. But the challenge of a strong seller's market driven by low inventories, 2,000,000 fewer existing home sales, and record high home prices and mortgage rates combined to result in a 63% decline in our real estate units over the last five years. Today, the real estate market remains challenging. According to the latest information from the National Association of Realtors, or NAR, in June 2025, home sales slipped 2.7% month over month to a seasonally adjusted annual rate of $3,930,000 among the lowest in thirty years. But there is some reason for optimism.

[Bill Cobb, Chairman & CEO at Frontdoor]

NAR also said the inventory of unsold existing homes in June rose 18% year over year to 1,530,000 homes, or the equivalent of four point seven months of supply. That's up from three point five months in January 2025. With inventory increasing, it appears that a transition to a buyer's market is underway, which will be welcome news for our home warranty attach rates. Now moving to the direct to consumer channel. In spite of the pressure real estate has put on our overall ending home warranty count, the DTC channel is performing well.

[Bill Cobb, Chairman & CEO at Frontdoor]

In the second quarter, the number of home warranties grew organically by 9% versus the prior year. This is now four consecutive quarters, a full year of organic home warranty growth. Our success in DTC is due to several factors. Number one, we continue to refine and optimize our marketing campaign and media strategy, leading to record high brand awareness. We are targeting current and new audiences better.

[Bill Cobb, Chairman & CEO at Frontdoor]

We are more effective in our digital advertising, particularly when homeowners are seriously considering a purchase. Finally, our discounting strategy continues to be a proven and highly effective way to fuel member growth. Moving on, we continue to be pleased with our retention rate, even with significant price increases and the continuing macroeconomic challenges. Through the second quarter, retention stood at 78.3%, near an all time high. While this does include a lower mix of real estate members, retention is strong because we are creating a better member experience along with continued process improvements.

[Bill Cobb, Chairman & CEO at Frontdoor]

Now regarding the member experience, we are continuing with the heavy use of our preferred contractors who currently perform 84% of our member jobs. We are also using technology to enhance the member experience. To date, AHS app downloads are growing to 14% of members since we launched it in October, and usage of the video chat with an expert feature launched in February has proven to be a big hit with our members. Under process improvements, we continue to focus on early engagement with new members. Additionally, we are taking a more aggressive approach to reducing the number of cancellations through proactive engagement and selective incentives with members around the fence, resulting in an improvement in our member save rate.

[Bill Cobb, Chairman & CEO at Frontdoor]

Finally, and very importantly, members on auto pay remain at a very strong 84%. So let's bring this all together. On slide 10, this shows our total home warranties across DTC, real estate, and renewal. What's most encouraging is that we have stabilized the trajectory of total home warranties. We have fought our way back from the nadir of 2023.

[Bill Cobb, Chairman & CEO at Frontdoor]

After years of macro headwinds related to real estate and inflation, our efforts are working. Through organic DTC growth, the acquisition of two ten, continued strong renewals, and the eventual return of the real estate market, we are now well positioned to grow overall home warranties. Let's now talk about our second strategic priority, scaling non warranty revenue. Jessica will discuss our results in the broader non warranty part of the business, but I'm going to focus now on the new HVAC program. To refresh, this program benefits our members who want to take advantage of our scaled purchasing power to proactively replace their HVAC, upgrading to a system that is new, more efficient, and compliant with the latest government standards.

[Bill Cobb, Chairman & CEO at Frontdoor]

In short, this program continues to perform exceptionally well with huge upsides. We expect revenue to come in this year nearly 40% higher than last year, and we are raising our full year outlook for this program to $120,000,000 We have many reasons to believe this program has much more runway. Penetration is currently less than 2% of our membership, so we know there is more opportunity here. In addition to the new HVAC program being great for our members, we have done a number of things to enhance its appeal. First, we introduced a new financing option, which includes an interest free loan for the first twelve months.

[Bill Cobb, Chairman & CEO at Frontdoor]

In the emerging non warrantied space, giving our members the flexibility to finance large purchases without breaking their budget is leading to greater demand. As such, usage of financing is up 75% in 2025. Next, contractors are also very excited about the new HVAC program. We have more than doubled their participations in 2023, and with the onboarding, training, and marketing materials we provide, contractors have helped us raise the number of quotes to members by over 40% in the first half of the year. Our third strategic priority is optimizing the integration of As a reminder, two two ten ten.

[Bill Cobb, Chairman & CEO at Frontdoor]

Was a great acquisition and strategic fit because it adds a complementary home warranty business. It diversifies our revenue stream through two ten's new home structural warranty business, and it provides significant cost synergies and cross selling opportunities. On the synergies front, we've reduced costs faster and better than we originally estimated with additional synergies in back office, sales and marketing, and service. In our estimate, we expected to derive about $10,000,000 in synergies this year, but we now expect that to be closer to $15,000,000 When factoring in all of the expected synergies, the adjusted purchase price EBITDA multiple is now below seven times, underscoring the strength of this acquisition. In short, 02/10 was a great deal for us.

[Bill Cobb, Chairman & CEO at Frontdoor]

Finally, before I turn it over to Jessica, I want to touch on what Frontdoor is doing to leverage artificial intelligence to enhance the member experience and increase operational efficiency. I'll keep this high level for competitive reasons, but we are partnering with best in class AI providers to progress our initiatives across the marketing, sales, and operations functions. In marketing, AI is helping us to enhance campaign performance through more accurate predictive modeling, delivery of more relevant and accurate search results, and smarter audience targeting. In sales, we are using AI to provide real time coaching to agents during consumer customer engagements, as well as streamlining lead qualification and conversion. On the operations front, we're using AI to standardize and accelerate member support calls and to enhance the accuracy and timeliness of authorizations.

[Bill Cobb, Chairman & CEO at Frontdoor]

Again, this is high level, but the key takeaway is that we are already seeing positive results using AI. On that high note, I'll now turn the call over to Jessica.

[Jessica Ross, Senior VP & CFO at Frontdoor]

Thanks, Bill, and good morning, everyone. In the second quarter, Frontdoor continued to deliver outstanding financial results, underpinned by favorable external factors and focused execution across the business. This drove another exceptional quarter for gross profit margin, adjusted EBITDA and cash flows, which all helped to further improve our financial position. Let's get into the details on slide 16. As you can see, our second quarter results built on the strong momentum we established in the first quarter.

[Jessica Ross, Senior VP & CFO at Frontdoor]

Second quarter revenue grew 14%, net income increased 21%, and adjusted EBITDA rose 26%. For the 2025, our revenues grew 13% to over $1,000,000,000 Net income increased 17% to $148,000,000 and adjusted EBITDA grew 31% to $300,000,000 Now, let's unpack the drivers for the second quarter, starting with revenue on slide 17. Our second quarter revenue grew 14% year over year to $617,000,000 This was driven by a 2% increase in price and 12% growth in volume, which is primarily attributable to the two ten acquisition. From a channel perspective, renewal revenue increased 9% due to the benefit of the two ten acquisition, as well as higher price realization. Our dynamic pricing model continues to work well, allowing us to actively increase price while maintaining strong renewal rates.

[Jessica Ross, Senior VP & CFO at Frontdoor]

Real estate revenue increased 21%, primarily due to the two ten acquisition. Direct to consumer revenue grew 12%, supported by both organic volume growth and the addition of two ten. Higher volumes were partially offset by lower price realization due to our targeted discounting strategy to drive new member growth. And finally, other revenue grew 63% versus the prior year period, driven by continued success in our new HVAC and Moen programs, as well as the addition of two ten's new home structural business. Let's now move down the P and L's gross profit on Slide 18.

[Jessica Ross, Senior VP & CFO at Frontdoor]

Gross profit increased 16% versus the prior year to $356,000,000 This increase was driven by 130 basis point increase in gross profit margin to 58%. During the second quarter, we experienced low single digit cost inflation on a net cost per service request basis. We also experienced a lower number of service requests per member, primarily from favorable weather in the HVAC trade. This resulted in a benefit of $5,000,000 in the second quarter compared to the prior year period. Now, moving to slide 19, we are strengthening our operational muscle and advancing a culture of continuous process improvements to drive greater efficiency across the organization.

[Jessica Ross, Senior VP & CFO at Frontdoor]

Our sharpened focus on process improvements include leveraging dynamic pricing to increase price in a smart way while maintaining strong member retention rates, using data and technology to streamline service request assignments, improving our ability to match jobs with the right contractor the first time. We are maximizing utilization of preferred contractors with 84% of jobs assigned to them in the second quarter. And finally, we are flexing our scale and purchasing power with our suppliers' contractors, enabling an overall better cost structure. Now, let's turn to the second quarter net income and adjusted EBITDA on slide 20. For the second quarter, net income grew 21% to $111,000,000 and adjusted EBITDA grew 26% to $199,000,000 Adjusted EBITDA margin improved to 32% in the second quarter, which is up about 300 basis points and one of the highest we have ever seen.

[Jessica Ross, Senior VP & CFO at Frontdoor]

This growth was mainly driven by $51,000,000 of favorable revenue conversion, primarily from the two ten acquisition and higher price. Sales and marketing costs were also favorable for the quarter, primarily due to timing. We expect to allocate more marketing dollars in the third and fourth quarter to help drive member count growth. Contract claims costs were $1,000,000 higher during the second quarter, which we discussed earlier. Customer service costs and G and A increased $2,000,000 and $9,000,000 respectively, primarily due to the addition of G10.

[Jessica Ross, Senior VP & CFO at Frontdoor]

Now moving to Slide 21. On a fully diluted basis, earnings per share grew 26% to $1.48 per share and adjusted earnings per share grew 28% to 1.63 per share. Now turning to Slide 22 and our statement of cash flows. Starting on the left, net cash provided from operating activities was $251,000,000 for the first half due to exceptionally strong earnings and positive working capital. Net cash provided from investing activities was $42,000,000 and was primarily comprised of sales of marketable securities, partially offset by capital expenditures related to technology projects.

[Jessica Ross, Senior VP & CFO at Frontdoor]

Net cash used for financing activities was $153,000,000 and was primarily comprised of $134,000,000 of share repurchases, as well as $14,000,000 of scheduled debt payments. We ended the second quarter with a total cash balance of $562,000,000 This was comprised of $185,000,000 of restricted cash and $377,000,000 of unrestricted cash. Strong cash generation remains a cornerstone of our investment thesis on Slide 23. In the first half of the year, strong operating performance resulted in free cash flow of $237,000,000 a 44% increase versus the prior year period. Let me repeat that.

[Jessica Ross, Senior VP & CFO at Frontdoor]

Free cash flow of $237,000,000 Not bad. Our strong cash generation provides us ample liquidity, and when combined with our higher earnings, has resulted in an improved net leverage ratio, which is trending toward 1.5 times. This strong financial position enables flexibility across the three key pillars of our capital allocation strategy. As we transition to slide '24, you will see that we are focused on returning excess cash to shareholders through share repurchases. This year, we have returned approximately $150,000,000 in cash to shareholders, repurchasing over 3,100,000.0 shares through July 31, represents over 4% of shares outstanding.

[Jessica Ross, Senior VP & CFO at Frontdoor]

Given our strong first half results, cash flows and share repurchases to date, we are increasing our full year share repurchase target again to approximately $250,000,000 which will mark our fourth consecutive year of increase in share repurchases. Now turning to Slide 25 and our third quarter and full year outlook. For the third quarter revenue, we expect a high single digit increase in our renewals channel, a low double digit increase in our real estate and industry channels, and a 20,000,000 to $25,000,000 increase in other revenue versus the prior year period. Taken together, we anticipate third quarter revenue to grow 13% to be between $6.00 $5,000,000 and $615,000,000 We expect third quarter adjusted EBITDA to grow 12% be between $180,000,000 and $190,000,000 This outlook includes the hot weather we've seen in July, a slight increase in claims costs and higher SG and A spend due to timing and the addition of two cameras. Now, let me take a moment to address our second half adjusted EBITDA outlook, which is $60,000,000 lower than our first half results, primarily due to two items.

[Jessica Ross, Senior VP & CFO at Frontdoor]

First, nearly half of the difference is driven by our regular seasonal adjustment practice, which is designed to better align revenue in relation to claims costs throughout the year. Second, SG and A is expected to increase nearly $20,000,000 in the second half of the year, primarily to drive member growth. Now moving to full year, starting with revenue, where I'm excited to report that we are increasing our outlook by $25,000,000 to be between $2,055,000,000 and $2,075,000,000 The increase is primarily driven by strong performance in our renewal channel and our new HVAC program. We expect volume to be up nearly 10% and realized price to increase 2% to 4% for the year. Our revenue expectation by channel assumes a nearly 10% increase in the renewals channel, a low single digit increase in the B2C channel as we continue to leverage discounting to drive member growth, a high single digit increase in the real estate channel, other revenues range between 180,000,000 and 190,000,000 driven by $120,000,000 from our new HVAC upgrade program, up from $87,000,000 in 2024, dollars 15,000,000 from Moen, dollars 44,000,000 from the two ten new home structural warranty business, and about $10,000,000 from other non warrantied services.

[Jessica Ross, Senior VP & CFO at Frontdoor]

Our member count expectations for the year remain unchanged, and we expect the number of home warranties to decline 1% to 3%. Moving on to gross profit margin, we are raising our full year outlook to be between 5556%. This is a 100 basis point increase over our prior outlook as the macro environment related to inflation, tariffs, customer incidence rates and supply chain continue to come in more favorable than originally expected. Additionally, our internal actions to drive revenue conversion and process improvements are helping to expand margins. Our margin guide incorporates a flow through of favorable first half results combined with low single digit cost inflation in the second half of the year, as we expect a slight increase in cost versus the first half of the year, and a modest increase in the number of service requests per member.

[Jessica Ross, Senior VP & CFO at Frontdoor]

Now moving down the P and L. We are narrowing our SG and A outlook to be between $660,000,000 and $670,000,000 Our full year adjusted EBITDA outlook also includes $18,000,000 of interest income, 9,000,000 of two ten integration costs, and reflects stock based compensation expense of approximately 33,000,000 Based on all of these inputs, we are increasing our full year adjusted EBITDA guide to be between $530,000,000 to $550,000,000 Finally, our full year effective tax rate is now expected to be 24% and our capital expenditure outlook is now approximately $35,000,000 With that, I will now hand it back to Bill for some final comments.

[Bill Cobb, Chairman & CEO at Frontdoor]

I want to close with a couple of important final points. First, as Jessica just showed you, Frontdoor continues to deliver. The second quarter was another round of very strong financial and operational performance. As such, we are raising our full year revenue and adjusted EBITDA outlook for the second time this year. None of this would be possible without the dedication of our 2,000 plus company associates and valued partners.

[Bill Cobb, Chairman & CEO at Frontdoor]

Every day they are living our company purpose, to make life easier for every homeowner. And our company mission, to think like an owner, act like a pro, help like a friend. And our internal associate engagement surveys show our team is super engaged with scores well above industry benchmarks. This team's efforts have put Frontdoor in its strongest financial position in our history. They have built Frontdoor into the stock to own in the home services sector.

[Bill Cobb, Chairman & CEO at Frontdoor]

With that, thank you, and we are now ready to take your questions. Operator, please open up the line for questions.

[Operator]

Thank you. At this time, we'll conduct our question and answer And you may press star two if you would like to remove your question from the queue. For participants using speaker equipment, it may be necessary to pick up your handset before pressing the star keys. Our first question is coming from Jeff Schmitt with William Blair. Your line is live.

[Jeff Schmitt, Research Analyst - Financial Services and Technology at William Blair & Company, L.L.C]

Hi, good morning everyone. What drove the increase in two ten cost synergies from $10,000,000 to $15,000,000 for 2025? Obviously, pretty large jump. And are you still expecting run rate synergies of $30,000,000 by 2028, which includes revenues?

[Bill Cobb, Chairman & CEO at Frontdoor]

Yeah, so what drove it from the 10,000,000 to 15,000,000 is we're just getting better as we learn the business, and we've done some things on the back end, and really across all functions to where we found efficiencies to drive it to $15,000,000 And yes, at this point we're consistent with what we said at Investor Day that over time, I believe it's through '28, Matt, that will be $30,000,000 plus.

[Jeff Schmitt, Research Analyst - Financial Services and Technology at William Blair & Company, L.L.C]

Okay, great. And then growth of the upgrade program continues to be really strong. Is your guidance all for HVAC or does that include water heaters and any update on that and potential timing of adding those?

[Bill Cobb, Chairman & CEO at Frontdoor]

Yeah, it's all HVAC, we're not ready yet to do the other groups, but we're working on it, we're certainly working on that, but right now it's all HVAC, but we do have some tests we're running, really nothing to report just yet, but we still think the opportunity remains quite large.

[Jeff Schmitt, Research Analyst - Financial Services and Technology at William Blair & Company, L.L.C]

Thank you.

[Bill Cobb, Chairman & CEO at Frontdoor]

Thanks Jeff.

[Operator]

Thank you. Our next question is coming from Sergio Segura with KeyBanc Capital Markets. Your line is live.

[Sergio Segura, Vice President at KeyBanc Capital Markets]

Great. Good morning. Thanks for taking the questions. First, I guess, on the real estate revenue. It looked like that came in pretty strongly ahead of your prior guidance.

[Sergio Segura, Vice President at KeyBanc Capital Markets]

I know you talked about $2.10 giving that a boost during your last call and called that out as driving some strength this quarter. So just curious if you can dive into what came in better than expected for the real estate channel this quarter.

[Jessica Ross, Senior VP & CFO at Frontdoor]

I would just, again, point to our seasonal investment, as I called out in my prepared remarks. Remember, our regular practice is really to shift some of that revenue from Q1 and Q4 into the main part of the middle part of the year, which is where we get more of that activity.

[Bill Cobb, Chairman & CEO at Frontdoor]

What I would say Sergio operationally is we have done a really good job with our real estate sales team integrating two ten, we have a dedicated two ten real estate sales team, they're quite good, they're a great combination with with our our age of team. So I think operationally, the other advantage we have is that we've really hit the ground running. We haven't had a lot of growing pains, and, you know, we're in high season right now, and they're all working very hard.

[Sergio Segura, Vice President at KeyBanc Capital Markets]

Got it. And then that's helpful. Thanks. And then on the gross margin guide, are you still baking in the $50,000,000 in headwinds for the back half of the year? It doesn't seem like you're seeing the impacts of those yet.

[Sergio Segura, Vice President at KeyBanc Capital Markets]

Just curious if that's still the right number and go ahead, Jessica. Yep.

[Jessica Ross, Senior VP & CFO at Frontdoor]

Oh, no. Sorry. There's a delay here. I mean, the macro is just coming in and we're not alone in that much better than we anticipated both from our guidance at beginning of the year where we started Q1. So as you know, previous guidance is baked in, I think we were saying kind of mid to high single digits in the back half, we're projecting low single digits now based on what we've seen in the business to date and just what we're projecting for the back half, but again, much better than we anticipated previously.

[Bill Cobb, Chairman & CEO at Frontdoor]

And as always when looking at our business, it's always best to look at the full year because of some of the seasonal fluctuations that we do around our regular accounting practice. I would certainly look to the full year, and that's what I think Jessica tried to lay out in her guide.

[Sergio Segura, Vice President at KeyBanc Capital Markets]

Okay, thanks both.

[Bill Cobb, Chairman & CEO at Frontdoor]

Thanks Sergio.

[Jessica Ross, Senior VP & CFO at Frontdoor]

Thanks Sergio.

[Operator]

Thank you. Our next question is coming from Mark Hughes with Truist. Your line is live.

[Mark Hughes, Analyst at Truist Securities]

Yeah. Thank you very much. Good morning.

[Bill Cobb, Chairman & CEO at Frontdoor]

Hey, Mark.

[Mark Hughes, Analyst at Truist Securities]

Could you comment on how two ten is doing in its own sales process, kind of selling their structural warranty? What kind of momentum are you seeing there?

[Bill Cobb, Chairman & CEO at Frontdoor]

Yeah, we've been really pleased with the efforts there. You know, we operate, and I'll defer to Jessica on the rev rec on this, but we really operate the business. How many structural warranties can we sell per year? That's what the team focuses on. And again, similar to what I just said about real estate, the transition has gone very well.

[Bill Cobb, Chairman & CEO at Frontdoor]

We are hitting our numbers, and we're quite pleased with how that business has come along. It's a nice little jewel to add to certainly the home warranty business, which is our scale play.

[Jessica Ross, Senior VP & CFO at Frontdoor]

Yeah, and then just on that rev rec piece, to Bill's point, this is a very predictable business, and so we're able to really focus on operations in the current year, but from a revenue recognition perspective, that is over a much longer period of ten to fourteen years. So what we bought is coming in exactly how we expected, but we're continuing to drive new revenue, new business, and that's landing very well.

[Bill Cobb, Chairman & CEO at Frontdoor]

Mark, the other thing I'd say, we're still learning, we have a new group of new home builders, and we've been used to dealing with contractors, now we have builders, but we do see opportunity in the future in various ways of interacting with the builders beyond the obvious way of trying to work with them on structural home warranties. So that part of the business is going quite well.

[Mark Hughes, Analyst at Truist Securities]

Interesting. Bill, you've mentioned rising inventories should be good for attach rates. Have you started to see any of that yet?

[Bill Cobb, Chairman & CEO at Frontdoor]

Well, here's what I would say. And obviously, I can't talk about the third quarter or what's happened so far in July and early August, but I think we're starting to see, and you've heard this from some of the other real estate companies, that the market with the inventory increase, that things seem to be moving in the right direction, and we certainly believe that that is certainly something that will help real estate, know, attach rates for home warranties. So I think the indications are, you know, we've been playing at this for the three plus years I've been here, and it always looks like, but this time there's some real data to support that the market could be moving in the right direction for certainly for us to make it a more balanced market, which is ultimately what's best for us.

[Mark Hughes, Analyst at Truist Securities]

Understood. Then one more, if I might. Jessica, within two ten, any claims development on their reserves?

[Jessica Ross, Senior VP & CFO at Frontdoor]

Nothing that we're saying. Pretty straightforward.

[Mark Hughes, Analyst at Truist Securities]

Yeah. Okay. Thank you very much.

[Bill Cobb, Chairman & CEO at Frontdoor]

Thanks, Mark.

[Operator]

Thank you. As we have no further questions on the lines at this time, this will conclude today's call. You may disconnect your lines at this time, and we thank you for your participation.

Participants

Executives

• Matt Davis, VP of Investor Relations & Treasurer
• Bill Cobb, Chairman & CEO
• Jessica Ross, Senior VP & CFO

Analysts

• Jeff Schmitt, Research Analyst - Financial Services and Technology at William Blair & Company, L.L.C
• Sergio Segura, Vice President at KeyBanc Capital Markets
• Mark Hughes, Analyst at Truist Securities