NASDAQ:BTMD biote Q2 2025 Earnings Report $2.98 -0.09 (-2.93%) Closing price 08/14/2025 04:00 PM EasternExtended Trading$2.96 -0.02 (-0.67%) As of 08/14/2025 07:46 PM Eastern Extended trading is trading that happens on electronic markets outside of regular trading hours. This is a fair market value extended hours price provided by Polygon.io. Learn more. ProfileEarnings HistoryForecast biote EPS ResultsActual EPS$0.10Consensus EPS $0.06Beat/MissBeat by +$0.04One Year Ago EPSN/Abiote Revenue ResultsActual Revenue$48.86 millionExpected Revenue$49.52 millionBeat/MissMissed by -$659.00 thousandYoY Revenue GrowthN/Abiote Announcement DetailsQuarterQ2 2025Date8/6/2025TimeAfter Market ClosesConference Call DateWednesday, August 6, 2025Conference Call Time5:00PM ETConference Call ResourcesConference Call AudioConference Call TranscriptPress Release (8-K)Quarterly Report (10-Q)Earnings HistoryCompany ProfilePowered by biote Q2 2025 Earnings Call TranscriptProvided by QuartrAugust 6, 2025 ShareLink copied to clipboard.Key Takeaways Negative Sentiment: In Q2, procedure revenue declined 8.4% YoY, driven by organizational restructuring disruptions and lingering effects from a clinical decision support software launch. Positive Sentiment: Dietary supplements revenue grew 30.4% to $10.7 M, led by robust e-commerce sales, partially offsetting the procedure revenue shortfall. Positive Sentiment: Gross profit margin expanded 280 basis points to 71.6%, reflecting cost savings from vertical integration at the company’s 503B manufacturing facility. Neutral Sentiment: The company launched a comprehensive reorganization in May, realigning commercial and foundational priorities, adding new leadership, and revamping sales compensation to drive sustainable growth. Negative Sentiment: For FY 2025, management adjusted targets to above $190 M in revenue and above $50 M in adjusted EBITDA, forecasting high-single-digit procedure declines and mid-teens supplement growth in a transitional year. AI Generated. May Contain Errors.Conference Call Audio Live Call not available Earnings Conference Callbiote Q2 202500:00 / 00:00Speed:1x1.25x1.5x2xTranscript SectionsPresentationParticipantsPresentationSkip to Participants Operator00:00:00Good day, and welcome to the BIO T Second Quarter twenty twenty five Earnings Conference Call. Today, all participants will be in a listen only mode. Please note that today's event is being recorded. I would now like to turn the conference over to Simon Sarovetsky, Investor Relations. Please go ahead. Szymon SerowieckiSenior Associate - IR at AdvisIRy Partners00:00:37Thank you for joining us today. This afternoon, BIO key published financial results for the second quarter ended 06/30/2025. This news release is available in the Investor Relations section of the company's website. Hosting today's call are Brett Christensen, Chief Executive Officer Bob Peterson, Chief Financial Officer and Mark Beer, Executive Chairman. Before we get started, I'd like to remind everyone that management only statements during this call that include forward looking statements regarding, among other things, the company's financial results, future performance and growth opportunities, business outlook, strategies, goals, research and development, manufacturing and commercialization activities, competitive position, regulatory process operations, benefits of its solutions anticipated impact of macroeconomic conditions on its business results of operations financial conditions and other matters that do not relate to historical facts. Szymon SerowieckiSenior Associate - IR at AdvisIRy Partners00:01:29These statements are not guarantees of future performance. They are subject to a variety of risks and uncertainties, some of which are beyond the company's control. Actual results could differ materially from expectations reflected in any forward looking statements. These statements are subject to risks, uncertainties and assumptions that are based on management's current expectations as of today. Biotene undertakes no obligation to update them in the future. Szymon SerowieckiSenior Associate - IR at AdvisIRy Partners00:01:51Therefore, these statements should not be relied upon as a representative of the company's views as of any subsequent date. For a discussion of risks and other important factors that could affect our actual results, please refer to our SEC filings available on the SEC's website in the Investor Relations section of our website as well as risks and other important factors discussed in the earnings release. Management also refers to adjusted EBITDA and adjusted EBITDA margin, which are non GAAP financial measures to provide additional information for our investors. A reconciliation of the non GAAP to GAAP measures is provided in earnings release with primary differences being stock based compensation, fair value adjustments to certain liabilities, transaction related expenses and other non operating expenses. Please refer to our second quarter twenty twenty five earnings release for a reconciliation of these non GAAP measures to the close comparable GAAP measure. I'll now turn the call over to Brett. Bret ChristensenCEO & Director at biote Corp00:02:42Thank you, Simon, and thank you all for joining us. I'll provide an update on our business and our reorganization initiatives, then I'll turn the call over to Bob for a review of our second quarter financials and our 2025 financial outlook. After our comments, we'll open the call for your questions. In the second quarter, our procedure revenue was softer than we anticipated. Bob will discuss the reasons for the shortfall and our financials in more detail, while I detail our strategic initiatives. Bret ChristensenCEO & Director at biote Corp00:03:12The second quarter was pivotal for BIOTI as we implemented a strategic organizational restructuring designed to drive increased and sustainable growth. Launched in May, this comprehensive reorganization encompass difficult but necessary changes to our people, our processes and our culture. In making these adjustments, we have moved forward swiftly with a strategic clarity to build a more fundamentally sound business that can scale efficiently to capture significantly more of our addressable market opportunity. As a reminder, we aim to realize three key strategic objectives. One, accelerate new provider wins. Bret ChristensenCEO & Director at biote Corp00:03:49Two, strengthen relationships with our existing practitioners. And three, generate improved financial performance through greater accountability, consistency and discipline. Over the last few months, we have achieved solid initial progress against our goals. While progress will not be linear and will take time, I have been pleased to see renewed energy and enthusiasm across our organization and our team is unified and committed in pursuit of our strategic objectives. As we implement both organizational and cultural changes, our initial efforts have centered on two key categories. Bret ChristensenCEO & Director at biote Corp00:04:25One, commercial priorities that drive revenue growth and two, foundation priorities that enhance our core capabilities and enable corporate process improvements. To start, I will review some of our key initiatives on the commercial side. First, we brought in new leadership. These strategic additions include Joey Lopes, our Senior VP of Strategy and Commercial Operations. I previously worked with Joey at Insulet and I'm excited about the expertise and capabilities he brings to BIOT. Bret ChristensenCEO & Director at biote Corp00:04:54Joey is spearheading our efforts to reaccelerate procedure growth, improve commercial productivity and instill a high performance culture in our commercial team. In addition to new leadership, we continue external sales talent who collectively bring fresh energy and a proven track record of success to BIOTI. We continue to rebuild and enhance our sales team following headcount adjustments related to our reorganization. We remain focused on capturing the large and underpenetrated addressable market opportunity in hormone replacement therapy and therapeutic wellness. We have also updated our sales compensation structure rewarding initiative and achievement by aligning incentives with our sales growth strategy. Bret ChristensenCEO & Director at biote Corp00:05:37Our revamped sales compensation program is highly focused on new clinic additions as well as new clinic revenue generated from our successful Quick Start program. Because progress in these key metrics strongly correlates with long term procedure revenue growth, these remain among our top strategic priorities. In conjunction with our new sales compensation framework, we have made fundamental improvements to continue how we recruit and train our commercial team. For example, we expanded the depth of our sales training program and implemented targeted commercial sales strategies that align with our shift to a performance based culture. We believe these enhancements will ensure that our commercial team is equipped with the essential knowledge, skills and support to optimize their success. Bret ChristensenCEO & Director at biote Corp00:06:22Moving now to our foundational priorities. We have undertaken a top to bottom review of our core functions and internal processes. In thoroughly reviewing our operations and making necessary adjustments, we seek to enhance our internal efficiency, deepen our connection to both our patients and practitioners and establish greater consistency and discipline throughout the company. We have several initiatives currently underway and I'm confident that these actions will ultimately strengthen our operations, enabling BIO T to achieve a higher level of performance. Before I turn the call over to Bob, I will close my remarks by saying that while I am pleased with the initial progress we have achieved in such a short timeframe, we still have work to do. Bret ChristensenCEO & Director at biote Corp00:07:06Across the organization, we are rapidly implementing many necessary changes and improvements that I believe are critical to our long term success. While these changes have been disruptive to our business, specifically with respect to procedure related sales, I strongly believe we are on the right path to drive long term growth and build sustained value for our shareholders. I'll now turn the call over to Bob. Bob PetersonCFO at biote Corp00:07:30Thank you, Brett, and good afternoon, everyone. Unless otherwise noted, all quarterly financial comparisons in my prepared remarks are made against the 2024. Second quarter revenue was approximately flat at $48,900,000 reflecting an 8.4% decrease in procedure revenue that was partially offset by more than 30% sales growth in dietary supplements. Similar to the 2025, procedure revenue was impacted by a combination of factors, including a slower growth rate of new clinic additions, higher than normal attrition of established clinics and lower procedure volume in the 2025. Bob PetersonCFO at biote Corp00:08:19As Brett noted, the organizational changes we implemented in the quarter contributed to this performance as did the lingering effects of the clinical decision support software disruption. Dietary supplement revenue increased 30.4% to 10,700,000 primarily driven by the growth of our e commerce channel. We continue to expect solid growth this year from our dietary supplements business. Gross profit margin was 71.6%, a two eighty basis point increase. The improvement primarily reflected cost savings from the continued vertical integration of our 503B manufacturing facility. Bob PetersonCFO at biote Corp00:09:08Selling, general and administrative expenses decreased 12.2% to $24,200,000 While we continue to invest in sales and marketing to drive new customer growth, the decrease in SG and A was in part due to the timing of our annual marketing event, which last year was held in the second quarter and will be held this year in the third quarter. This timing effect will move approximately $2,000,000 of SG and A spend into the third quarter. Second quarter twenty twenty five SG and A expense was also temporarily lower due to headcount adjustments. Net income was $3,900,000 inclusive of a $1,800,000 loss due to the change in the fair value of the earn out liabilities. Diluted earnings per share attributed to BIO T Corp shareholders was $0.10 per share. Bob PetersonCFO at biote Corp00:10:16This compares to a net loss in the 2024 of $10,400,000 inclusive of a $13,900,000 loss due to the change in the fair value of earn out liabilities and diluted loss per share attributable to BIO T Corp. Stockholders of $0.21 per share. Adjusted EBITDA increased 19.1% to $15,200,000 with an adjusted EBITDA margin of 31.1%. This compares to adjusted EBITDA of 12,700,000 and adjusted EBITDA margin of 25.9%. The increases in adjusted EBITDA and adjusted EBITDA margin were due to improved gross profit and lower operating expenses, which included the timing shift of our annual provider event previously noted. Bob PetersonCFO at biote Corp00:11:19Second quarter cash flow from operations was $7,100,000 and $13,600,000 for the 2025. I would highlight our continued strong cash flow even as we undergo organizational restructuring and execute against our strategic objectives. As of 06/30/2025, cash and cash equivalents were $19,600,000 compared to $41,700,000 as of 03/31/2025. The reduction in cash and cash equivalents reflected payments for the previously announced share repurchases related to our founder and affiliated parties. Now turning to our financial outlook for 2025. Bob PetersonCFO at biote Corp00:12:08As Brett discussed, BIO T has achieved meaningful initial progress in realigning our commercial organization and aligning on our strategic priorities to drive long term growth. As we have implemented improvements to our core sales and marketing functions, procedure volume has been negatively impacted to a greater degree than we anticipated. At the same time, we have continued to experience stronger than expected revenue growth in our dietary supplements business. This growth has served to partially offset the shortfall in procedure revenue. As a result, we are adjusting our fiscal twenty twenty five revenue guidance to be above $190,000,000 and our fiscal twenty twenty five adjusted EBITDA guidance to be above $50,000,000 For the full year, we forecast procedure revenue declines of high single digits and dietary supplement growth at approximately a mid teens percentage rate. Bob PetersonCFO at biote Corp00:13:15We are forecasting second half trends in our procedure revenue growth to be similar to that of the second quarter with strong but moderating sales growth in dietary supplements. This revised guidance reflects the impacts we are seeing as we continue to reorganize our commercial organization and drive towards our strategic priorities. I'll now turn the call back to Brett for his closing comments. Bret ChristensenCEO & Director at biote Corp00:13:43Thanks, Bob. As we continue to execute our corporate growth plan with urgency, I would emphasize that our actions represent more than simply a collection of discrete operational fixes. Bret ChristensenCEO & Director at biote Corp00:13:54We are recommitting to excellence in everything we do in pursuit of a higher and more consistent level of operational and financial performance. While 2025 is a transition year from a financial perspective, I believe the decisive actions we are taking now will enable us to elevate our growth, achieve our strategic objectives and further advance patient health and wellness. Operator, let's now open the call for questions. Operator00:14:21Thank you. We will now begin the question and answer session. And today's first question comes from Jeff Van Sinderen Riley. Please proceed. Jeff Van SinderenSenior Research Analyst at B. Riley Securities00:14:57Hi, everyone. I wonder if we could just start with the verticalization process. Wondering, I guess, at this point, how far along you are in that process? What percentage of your pellets are being made there? And then what is still left to do in moving to, I guess, as far as you're going to go on verticalization? Bob PetersonCFO at biote Corp00:15:23Hey, Jeff. It's Bob. Yes, just to give you a little bit of a visibility into where we are on Asteria. So given as we talked last call, we have highlighted that we are in that low 40% penetration for and it oscillates anywhere from about 40% to around 50%. We are currently in that same range and the primary driver there is, as you know, at the end of the first quarter call, we said that we didn't want to disrupt any of the commercial activities given the CDSS And now given the shift that we've had in the restructure, we have kind of paused on that also. Bob PetersonCFO at biote Corp00:16:12But we do intend to start back up in Q3 to drive up penetration, which should have some solid benefits to margin. Jeff Van SinderenSenior Research Analyst at B. Riley Securities00:16:26Okay. And then turning to the procedure revenue decline, how much and I'm not sure you necessarily report this, but how much was the absolute number of procedures down in the quarter? I know that's not necessarily apples or 100% with the procedure revenue. How much is the absolute number of procedures down? Bret ChristensenCEO & Director at biote Corp00:16:51Hey, Jeff, this is Brett. I'll speak to that kind of just qualitatively. So really the headwinds that we are having are volume related. And that's twofold. It's clinic attrition. Bret ChristensenCEO & Director at biote Corp00:17:04So any customers that we've lost and then volumes within our existing clinics. All of that is of course offset sometimes with new clinic starts, But all three of those categories have been headwinds for us in 2025. We've highlighted that we saw that start actually with the launch of CDSS in Q3 of last year. That's when we started to see attrition tick up slightly and new starts tick down as our sales force was distracted with the launch of that product and making sure all of our customers got able to use that product and trained in the right way. We thought I'd continue into the first part of this year, which is why we have always categorized this year as a transition year for BIOG and it's why the caution in the guide is we're all everything we've done this year is focused on growth, but it has been disruptive. Bret ChristensenCEO & Director at biote Corp00:18:01And so we compounded a little bit with the reorganization that we did in May. And all of those were the right things to do. The launch of CDSS, which is going to be great for us going forward. The reorganization of the team, including the sales team, that's going to be amazing for us because it's a growth focus. But all those things have been disruptive and have really slowed our growth volume growth with procedures this year. Bret ChristensenCEO & Director at biote Corp00:18:26And will continue until we start to see those normalize and trend up. Jeff Van SinderenSenior Research Analyst at B. Riley Securities00:18:32And what do you think needs to happen for the I mean, there's a number of different metrics there. You've got clinic attrition, you've got new physician adds, you've got procedure volume. What do you think needs to happen? I realize some of those are dependent one is dependent on the others. But what do you think needs to happen for those metrics to turn around at this point? Bret ChristensenCEO & Director at biote Corp00:18:55Well, I think the actions we've taken already are going to bear fruit and start to turn volume around in our existing clinics and get new clinic additions headed back in the right direction in a meaningful way. We just can't predict that yet. We haven't seen a trend or an uptick in volume to suggest that those changes are having an effect yet. Remember, the reorganization that we did was in May, was in this past quarter that led to some vacancies in the sales territory. Some of those we initiated, some of those have been due to the cultural change and the new focus on growth, the new compensation plans, the new level of accountability. Bret ChristensenCEO & Director at biote Corp00:19:31I'll tell you, I'm thrilled with the team's attitude, the current team's attitude and energy level and accepting the new way forward. We've also had a number of really exciting training classes with some fantastic new hires that are going to bring us new energy and new blood to the team. So the changes are exactly the right thing to do. And we'll it's not a matter of for me of if it's just a matter of when that we start to see those changes start to get the business growing again. Those are all sort of short term. Bret ChristensenCEO & Director at biote Corp00:20:05And then we've got a number a laundry list of longer term initiatives to improve the value proposition with our customers to which should drive retention higher and allow us to have a better value pitch to new customers. So there's a lot going on here. We're just as excited about the long term as we've ever been. But again, this year is a transition year for us and all the changes have yet to bear fruit. Jeff Van SinderenSenior Research Analyst at B. Riley Securities00:20:33Okay. And then if I sorry, if I could just add one more on that. The what do you think is the time frame? I realize it's early in the process. You haven't really seen it bear fruit yet. But what do you think the time frame is for those KPIs to start to turn upward? Bret ChristensenCEO & Director at biote Corp00:20:52If I wouldn't project that yet, which is why the guide was somewhere north of $190,000,000 total revenue. We want to see a trend in the right direction. We do have earlier KPIs as far as training classes, new starts, which we know will have an effect. We just want to wait to make sure that we see that trend headed the right way. It's too early to project still. Jeff Van SinderenSenior Research Analyst at B. Riley Securities00:21:16Okay. Thanks for taking my questions. I'll take the rest offline. Thanks. Bret ChristensenCEO & Director at biote Corp00:21:22Thank you. Operator00:21:23And the next question comes from Les Selusky with Truist. Please proceed. Les SulewskiVP - Biotech Equity Research at Truist Securities00:21:31Good evening. Thank you for taking our questions. I have two, maybe one from a more fundamental view. What is driving the attrition, the faster expected attrition? Would you say the hormone replacement therapy is being sidelined potentially by strong GLP-one adoption across the same patient pool? Les SulewskiVP - Biotech Equity Research at Truist Securities00:21:50Are you losing market share to GLP-1s or is the pressure across your clinics driven by more of internal factors? And then second, I guess, Brett, what are some of these longer term initiatives that you have in place? Thank you. Bret ChristensenCEO & Director at biote Corp00:22:03Yes. Thanks, Les. Bret ChristensenCEO & Director at biote Corp00:22:05The answer to the first part of your question, I would say absolutely not. In fact, we've always viewed GLP-1s and hormone replacement therapy as complementary, which is the reason why we added GLP-1s to our portfolio last year. It's an immaterial amount of revenue for us and not a focus of the team, but is an offering that we want to be able to provide to our providers. I wouldn't say that's impacting procedure revenue at all. I think the real headwind for procedure revenue for us this year started with the launch of CDSS in Q3 of last year. Bret ChristensenCEO & Director at biote Corp00:22:39They just distracted the team. It was a multi headwind for us as it slowed new starts down clearly. We have those data. Know for sure that new clinic starts slowed down starting with the launch of CDSS. It also distracted us from launching some of the new starts that we had launched earlier in the year in the right way and doing what we call a quick start program. Bret ChristensenCEO & Director at biote Corp00:23:02Because again the field was focused on making sure that software launch went more smoothly and helping our customers adjust. And then as we moved into this year and shortly after I started and recognized we needed to change the culture of the organization and have a sole focus on top line growth. We made the reorganization, we changed territories, we changed alignment, we made some adjustments to people's titles so that everybody had a growth focus, we changed comp plans, all of that was disruptive as well. And so while some of the factors have remained constant, some of the historical headwinds of competition, macroeconomic factors, what we did is we distracted the team two times with CDSS and with the reorganization. And again, of those initiatives were exactly the right thing to do for us. Bret ChristensenCEO & Director at biote Corp00:23:52But it did slow us down and we're still feeling those effects as an annuity business. We feel those effects for twelve months forward. So we're still feeling the effects of those two major activities. But again, those will start to bear fruit and get us going in the right direction. Les SulewskiVP - Biotech Equity Research at Truist Securities00:24:13That's helpful. Thank you. Operator00:24:19And the next question is from Caitlin Korch with Jefferies. Please proceed. Kaitlyn KorichEquity Research Senior Associate at Jefferies00:24:25Hi, everyone. Good evening. Thanks for taking my question. I just wanted to drill into the new clinic additions a little bit more and just understand where the biggest delta is between performance versus your expectations coming out of last quarter that results in the guide down? And then secondly, just if anything has changed in the marketplace as it relates to competition or more broadly the consumer? Bret ChristensenCEO & Director at biote Corp00:24:50Yes. Thanks Caitlin for the question. Our guide down was essentially we took a look at a number of scenarios. So we've seen a slowdown of new starts. We've seen volume at existing clinics go down slightly. Bret ChristensenCEO & Director at biote Corp00:25:04And then of course, we've seen attrition tick up this year and all of those things we've spoken about and highlighted including last quarter. So as those headwinds persist, we've looked into the future and said, what are the different scenarios throughout the years, which got us comfortable with the guide of something north of $190,000,000 for 2025. Again, of our initiatives are focused on the top line and essentially made to drive growth in that number. But it does take a little bit of time and we do need to get new clinic additions going in a better direction higher and we also need to improve retention with our existing clinics. The initiatives that we've got in place to do that are both short term and long term. Bret ChristensenCEO & Director at biote Corp00:25:49We've spoken a lot about the short term initiatives around the reorganization and sales force changes. And then we've got longer term initiatives. We haven't spoke about too much yet that are really designed around improving the value proposition to our customers which will do two things to help us bring more clinics on board and make our offering more sticky to improve retention. So that will continue to be our focus. Kaitlyn KorichEquity Research Senior Associate at Jefferies00:26:15Got it. Thank you. Operator00:26:20And our next question comes from Joanna Kim with TD Cowen. Please proceed. Jonna KimDirector at TD Cowen00:26:27Hi. Thank you for taking my question. My question is just around what would be the biggest change in the sales force and the way that you market just given the restructuring there? Would love any color there. And you do mention the attrition is a little bit higher also on that front. Jonna KimDirector at TD Cowen00:26:47What are some of tangible changes that you are already seeing if any based on your restructuring? That will be helpful. Thank you. Bret ChristensenCEO & Director at biote Corp00:26:57Hi, Joanna. Thanks for the question. The sales force changes that really needed to happen one and are going to be essential for us to drive growth going forward have essentially just all been around what the focus of that team and what we've incentivized with that team. Without getting into too much detail, we had a compensation plan and a focus that was around maintaining the business essentially. And that's not uncommon with a company that's new as we were. Bret ChristensenCEO & Director at biote Corp00:27:30Especially the way we started was growing you grow your business, you get compensated for that book of business and that just sort of happens in perpetuity. The challenge with that model is you get reps that have really large territories and not only don't get compensated on growing those territories, but just have a hard time growing large territories because all of your efforts are around servicing the existing base. And so in order for us to scale, we need smaller territories, we need growth targets and we need a comp plan that pays everybody on a growth target. So that in a nutshell is are the biggest changes. But on top of that, wanted a single voice that everybody heard. Bret ChristensenCEO & Director at biote Corp00:28:08So we consolidated leadership and elevated individuals so that we have one person leading the sales team. Everybody's hearing the same thing. That's going lead to greater accountability, better messaging, greater efficiency across the team. And then we've done a number of initiatives around hiring profiles, our recruiting and our sales training, which all have been revamped. So we've got a team that's starting to come together that we think is going to be fantastic and able to drive growth in the short term. Bret ChristensenCEO & Director at biote Corp00:28:41And then we as far as your question on attrition, attrition is essentially about one, making sure you've got that sales team in place because if you've got vacancies, it's hard to service and defend your business. And then two, making sure as a leader in this space like we are and a premium product, you've got to make sure your value proposition is strong and always getting stronger. And so we do have a number of initiatives there that will just make doing business with BIOCI easier and we think increase the gap of what we offer versus others in the industry and make us strong with retention. Jonna KimDirector at TD Cowen00:29:20Thank you so much. Operator00:29:24And this concludes our question and answer session. I would now like to turn the conference back over to Brett Christensen for any closing remarks. Bret ChristensenCEO & Director at biote Corp00:29:34Thank you everyone for joining us today. We appreciate your interest in BIO T and look forward to speaking with you on our next conference call.Read moreParticipantsExecutivesBret ChristensenCEO & DirectorBob PetersonCFOAnalystsSzymon SerowieckiSenior Associate - IR at AdvisIRy PartnersJeff Van SinderenSenior Research Analyst at B. Riley SecuritiesLes SulewskiVP - Biotech Equity Research at Truist SecuritiesKaitlyn KorichEquity Research Senior Associate at JefferiesJonna KimDirector at TD CowenPowered by Earnings DocumentsPress Release(8-K)Quarterly report(10-Q) biote Earnings Headlinesbiote Corp. (BTMD) - Yahoo FinanceAugust 12 at 11:24 PM | finance.yahoo.comResearch Analysts Issue Forecasts for biote FY2025 EarningsAugust 12 at 3:09 AM | americanbankingnews.comMusk’s Project Colossus could mint millionairesI predict this single breakthrough could make Elon the world’s first trillionaire — and mint more new millionaires than any tech advance in history. And for a limited time, you have the chance to claim a stake in this project, even though it’s housed inside Elon’s private company, xAI. | Brownstone Research (Ad)biote (NASDAQ:BTMD) Stock Rating Lowered by Wall Street ZenAugust 11, 2025 | americanbankingnews.combiote (NASDAQ:BTMD) Stock Rating Lowered by B. RileyAugust 10, 2025 | americanbankingnews.comRoth Capital Predicts biote's Q3 Earnings (NASDAQ:BTMD)August 10, 2025 | americanbankingnews.comSee More biote Headlines Get Earnings Announcements in your inboxWant to stay updated on the latest earnings announcements and upcoming reports for companies like biote? Sign up for Earnings360's daily newsletter to receive timely earnings updates on biote and other key companies, straight to your email. Email Address About biotebiote (NASDAQ:BTMD) operates in practice-building business within the hormone optimization space. It trains physicians and nurse practitioners in hormone optimization using bioidentical hormone replacement pellet therapy in men and women experiencing hormonal imbalance. The company offers Biote Method, a comprehensive end-to-end practice building platform that provides Biote-certified practitioners with the components developed for practitioners in the hormone optimization space comprising Biote Method education, training, and certification services; practice management software that allows Biote-certified practitioners to order, track, and manage hormone optimization product inventory and other administrative requirements; inventory management software to monitor pellet inventory; and information regarding available hormone replacement therapy products, as well as digital and point-of-care marketing support. It also sells dietary supplements under the Biote brand; and sterile pellet insertion kits that is used with hormone optimization therapies for male and female. The company was founded in 2012 and is headquartered in Irving, Texas.View biote ProfileRead more More Earnings Resources from MarketBeat Earnings Tools Today's Earnings Tomorrow's Earnings Next Week's Earnings Upcoming Earnings Calls Earnings Newsletter Earnings Call Transcripts Earnings Beats & Misses Corporate Guidance Earnings Screener Earnings By Country U.S. Earnings Reports Canadian Earnings Reports U.K. Earnings Reports Latest Articles Brinker Serves Up Earnings Beat, Sidesteps Cost PressuresWhy BigBear.ai Stock's Dip on Earnings Can Be an Opportunity CrowdStrike Faces Valuation Test Before Key Earnings ReportPost-Earnings, How Does D-Wave Stack Up Against Quantum Rivals?Why SoundHound AI's Earnings Show the Stock Can Move HigherAirbnb Beats Earnings, But the Growth Story Is Losing AltitudeDutch Bros Just Flipped the Script With a Massive Earnings Beat Upcoming Earnings Palo Alto Networks (8/18/2025)Medtronic (8/19/2025)Home Depot (8/19/2025)Analog Devices (8/20/2025)Synopsys (8/20/2025)TJX Companies (8/20/2025)Lowe's Companies (8/20/2025)Workday (8/21/2025)Intuit (8/21/2025)Walmart (8/21/2025) Get 30 Days of MarketBeat All Access for Free Sign up for MarketBeat All Access to gain access to MarketBeat's full suite of research tools. 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PresentationSkip to Participants Operator00:00:00Good day, and welcome to the BIO T Second Quarter twenty twenty five Earnings Conference Call. Today, all participants will be in a listen only mode. Please note that today's event is being recorded. I would now like to turn the conference over to Simon Sarovetsky, Investor Relations. Please go ahead. Szymon SerowieckiSenior Associate - IR at AdvisIRy Partners00:00:37Thank you for joining us today. This afternoon, BIO key published financial results for the second quarter ended 06/30/2025. This news release is available in the Investor Relations section of the company's website. Hosting today's call are Brett Christensen, Chief Executive Officer Bob Peterson, Chief Financial Officer and Mark Beer, Executive Chairman. Before we get started, I'd like to remind everyone that management only statements during this call that include forward looking statements regarding, among other things, the company's financial results, future performance and growth opportunities, business outlook, strategies, goals, research and development, manufacturing and commercialization activities, competitive position, regulatory process operations, benefits of its solutions anticipated impact of macroeconomic conditions on its business results of operations financial conditions and other matters that do not relate to historical facts. Szymon SerowieckiSenior Associate - IR at AdvisIRy Partners00:01:29These statements are not guarantees of future performance. They are subject to a variety of risks and uncertainties, some of which are beyond the company's control. Actual results could differ materially from expectations reflected in any forward looking statements. These statements are subject to risks, uncertainties and assumptions that are based on management's current expectations as of today. Biotene undertakes no obligation to update them in the future. Szymon SerowieckiSenior Associate - IR at AdvisIRy Partners00:01:51Therefore, these statements should not be relied upon as a representative of the company's views as of any subsequent date. For a discussion of risks and other important factors that could affect our actual results, please refer to our SEC filings available on the SEC's website in the Investor Relations section of our website as well as risks and other important factors discussed in the earnings release. Management also refers to adjusted EBITDA and adjusted EBITDA margin, which are non GAAP financial measures to provide additional information for our investors. A reconciliation of the non GAAP to GAAP measures is provided in earnings release with primary differences being stock based compensation, fair value adjustments to certain liabilities, transaction related expenses and other non operating expenses. Please refer to our second quarter twenty twenty five earnings release for a reconciliation of these non GAAP measures to the close comparable GAAP measure. I'll now turn the call over to Brett. Bret ChristensenCEO & Director at biote Corp00:02:42Thank you, Simon, and thank you all for joining us. I'll provide an update on our business and our reorganization initiatives, then I'll turn the call over to Bob for a review of our second quarter financials and our 2025 financial outlook. After our comments, we'll open the call for your questions. In the second quarter, our procedure revenue was softer than we anticipated. Bob will discuss the reasons for the shortfall and our financials in more detail, while I detail our strategic initiatives. Bret ChristensenCEO & Director at biote Corp00:03:12The second quarter was pivotal for BIOTI as we implemented a strategic organizational restructuring designed to drive increased and sustainable growth. Launched in May, this comprehensive reorganization encompass difficult but necessary changes to our people, our processes and our culture. In making these adjustments, we have moved forward swiftly with a strategic clarity to build a more fundamentally sound business that can scale efficiently to capture significantly more of our addressable market opportunity. As a reminder, we aim to realize three key strategic objectives. One, accelerate new provider wins. Bret ChristensenCEO & Director at biote Corp00:03:49Two, strengthen relationships with our existing practitioners. And three, generate improved financial performance through greater accountability, consistency and discipline. Over the last few months, we have achieved solid initial progress against our goals. While progress will not be linear and will take time, I have been pleased to see renewed energy and enthusiasm across our organization and our team is unified and committed in pursuit of our strategic objectives. As we implement both organizational and cultural changes, our initial efforts have centered on two key categories. Bret ChristensenCEO & Director at biote Corp00:04:25One, commercial priorities that drive revenue growth and two, foundation priorities that enhance our core capabilities and enable corporate process improvements. To start, I will review some of our key initiatives on the commercial side. First, we brought in new leadership. These strategic additions include Joey Lopes, our Senior VP of Strategy and Commercial Operations. I previously worked with Joey at Insulet and I'm excited about the expertise and capabilities he brings to BIOT. Bret ChristensenCEO & Director at biote Corp00:04:54Joey is spearheading our efforts to reaccelerate procedure growth, improve commercial productivity and instill a high performance culture in our commercial team. In addition to new leadership, we continue external sales talent who collectively bring fresh energy and a proven track record of success to BIOTI. We continue to rebuild and enhance our sales team following headcount adjustments related to our reorganization. We remain focused on capturing the large and underpenetrated addressable market opportunity in hormone replacement therapy and therapeutic wellness. We have also updated our sales compensation structure rewarding initiative and achievement by aligning incentives with our sales growth strategy. Bret ChristensenCEO & Director at biote Corp00:05:37Our revamped sales compensation program is highly focused on new clinic additions as well as new clinic revenue generated from our successful Quick Start program. Because progress in these key metrics strongly correlates with long term procedure revenue growth, these remain among our top strategic priorities. In conjunction with our new sales compensation framework, we have made fundamental improvements to continue how we recruit and train our commercial team. For example, we expanded the depth of our sales training program and implemented targeted commercial sales strategies that align with our shift to a performance based culture. We believe these enhancements will ensure that our commercial team is equipped with the essential knowledge, skills and support to optimize their success. Bret ChristensenCEO & Director at biote Corp00:06:22Moving now to our foundational priorities. We have undertaken a top to bottom review of our core functions and internal processes. In thoroughly reviewing our operations and making necessary adjustments, we seek to enhance our internal efficiency, deepen our connection to both our patients and practitioners and establish greater consistency and discipline throughout the company. We have several initiatives currently underway and I'm confident that these actions will ultimately strengthen our operations, enabling BIO T to achieve a higher level of performance. Before I turn the call over to Bob, I will close my remarks by saying that while I am pleased with the initial progress we have achieved in such a short timeframe, we still have work to do. Bret ChristensenCEO & Director at biote Corp00:07:06Across the organization, we are rapidly implementing many necessary changes and improvements that I believe are critical to our long term success. While these changes have been disruptive to our business, specifically with respect to procedure related sales, I strongly believe we are on the right path to drive long term growth and build sustained value for our shareholders. I'll now turn the call over to Bob. Bob PetersonCFO at biote Corp00:07:30Thank you, Brett, and good afternoon, everyone. Unless otherwise noted, all quarterly financial comparisons in my prepared remarks are made against the 2024. Second quarter revenue was approximately flat at $48,900,000 reflecting an 8.4% decrease in procedure revenue that was partially offset by more than 30% sales growth in dietary supplements. Similar to the 2025, procedure revenue was impacted by a combination of factors, including a slower growth rate of new clinic additions, higher than normal attrition of established clinics and lower procedure volume in the 2025. Bob PetersonCFO at biote Corp00:08:19As Brett noted, the organizational changes we implemented in the quarter contributed to this performance as did the lingering effects of the clinical decision support software disruption. Dietary supplement revenue increased 30.4% to 10,700,000 primarily driven by the growth of our e commerce channel. We continue to expect solid growth this year from our dietary supplements business. Gross profit margin was 71.6%, a two eighty basis point increase. The improvement primarily reflected cost savings from the continued vertical integration of our 503B manufacturing facility. Bob PetersonCFO at biote Corp00:09:08Selling, general and administrative expenses decreased 12.2% to $24,200,000 While we continue to invest in sales and marketing to drive new customer growth, the decrease in SG and A was in part due to the timing of our annual marketing event, which last year was held in the second quarter and will be held this year in the third quarter. This timing effect will move approximately $2,000,000 of SG and A spend into the third quarter. Second quarter twenty twenty five SG and A expense was also temporarily lower due to headcount adjustments. Net income was $3,900,000 inclusive of a $1,800,000 loss due to the change in the fair value of the earn out liabilities. Diluted earnings per share attributed to BIO T Corp shareholders was $0.10 per share. Bob PetersonCFO at biote Corp00:10:16This compares to a net loss in the 2024 of $10,400,000 inclusive of a $13,900,000 loss due to the change in the fair value of earn out liabilities and diluted loss per share attributable to BIO T Corp. Stockholders of $0.21 per share. Adjusted EBITDA increased 19.1% to $15,200,000 with an adjusted EBITDA margin of 31.1%. This compares to adjusted EBITDA of 12,700,000 and adjusted EBITDA margin of 25.9%. The increases in adjusted EBITDA and adjusted EBITDA margin were due to improved gross profit and lower operating expenses, which included the timing shift of our annual provider event previously noted. Bob PetersonCFO at biote Corp00:11:19Second quarter cash flow from operations was $7,100,000 and $13,600,000 for the 2025. I would highlight our continued strong cash flow even as we undergo organizational restructuring and execute against our strategic objectives. As of 06/30/2025, cash and cash equivalents were $19,600,000 compared to $41,700,000 as of 03/31/2025. The reduction in cash and cash equivalents reflected payments for the previously announced share repurchases related to our founder and affiliated parties. Now turning to our financial outlook for 2025. Bob PetersonCFO at biote Corp00:12:08As Brett discussed, BIO T has achieved meaningful initial progress in realigning our commercial organization and aligning on our strategic priorities to drive long term growth. As we have implemented improvements to our core sales and marketing functions, procedure volume has been negatively impacted to a greater degree than we anticipated. At the same time, we have continued to experience stronger than expected revenue growth in our dietary supplements business. This growth has served to partially offset the shortfall in procedure revenue. As a result, we are adjusting our fiscal twenty twenty five revenue guidance to be above $190,000,000 and our fiscal twenty twenty five adjusted EBITDA guidance to be above $50,000,000 For the full year, we forecast procedure revenue declines of high single digits and dietary supplement growth at approximately a mid teens percentage rate. Bob PetersonCFO at biote Corp00:13:15We are forecasting second half trends in our procedure revenue growth to be similar to that of the second quarter with strong but moderating sales growth in dietary supplements. This revised guidance reflects the impacts we are seeing as we continue to reorganize our commercial organization and drive towards our strategic priorities. I'll now turn the call back to Brett for his closing comments. Bret ChristensenCEO & Director at biote Corp00:13:43Thanks, Bob. As we continue to execute our corporate growth plan with urgency, I would emphasize that our actions represent more than simply a collection of discrete operational fixes. Bret ChristensenCEO & Director at biote Corp00:13:54We are recommitting to excellence in everything we do in pursuit of a higher and more consistent level of operational and financial performance. While 2025 is a transition year from a financial perspective, I believe the decisive actions we are taking now will enable us to elevate our growth, achieve our strategic objectives and further advance patient health and wellness. Operator, let's now open the call for questions. Operator00:14:21Thank you. We will now begin the question and answer session. And today's first question comes from Jeff Van Sinderen Riley. Please proceed. Jeff Van SinderenSenior Research Analyst at B. Riley Securities00:14:57Hi, everyone. I wonder if we could just start with the verticalization process. Wondering, I guess, at this point, how far along you are in that process? What percentage of your pellets are being made there? And then what is still left to do in moving to, I guess, as far as you're going to go on verticalization? Bob PetersonCFO at biote Corp00:15:23Hey, Jeff. It's Bob. Yes, just to give you a little bit of a visibility into where we are on Asteria. So given as we talked last call, we have highlighted that we are in that low 40% penetration for and it oscillates anywhere from about 40% to around 50%. We are currently in that same range and the primary driver there is, as you know, at the end of the first quarter call, we said that we didn't want to disrupt any of the commercial activities given the CDSS And now given the shift that we've had in the restructure, we have kind of paused on that also. Bob PetersonCFO at biote Corp00:16:12But we do intend to start back up in Q3 to drive up penetration, which should have some solid benefits to margin. Jeff Van SinderenSenior Research Analyst at B. Riley Securities00:16:26Okay. And then turning to the procedure revenue decline, how much and I'm not sure you necessarily report this, but how much was the absolute number of procedures down in the quarter? I know that's not necessarily apples or 100% with the procedure revenue. How much is the absolute number of procedures down? Bret ChristensenCEO & Director at biote Corp00:16:51Hey, Jeff, this is Brett. I'll speak to that kind of just qualitatively. So really the headwinds that we are having are volume related. And that's twofold. It's clinic attrition. Bret ChristensenCEO & Director at biote Corp00:17:04So any customers that we've lost and then volumes within our existing clinics. All of that is of course offset sometimes with new clinic starts, But all three of those categories have been headwinds for us in 2025. We've highlighted that we saw that start actually with the launch of CDSS in Q3 of last year. That's when we started to see attrition tick up slightly and new starts tick down as our sales force was distracted with the launch of that product and making sure all of our customers got able to use that product and trained in the right way. We thought I'd continue into the first part of this year, which is why we have always categorized this year as a transition year for BIOG and it's why the caution in the guide is we're all everything we've done this year is focused on growth, but it has been disruptive. Bret ChristensenCEO & Director at biote Corp00:18:01And so we compounded a little bit with the reorganization that we did in May. And all of those were the right things to do. The launch of CDSS, which is going to be great for us going forward. The reorganization of the team, including the sales team, that's going to be amazing for us because it's a growth focus. But all those things have been disruptive and have really slowed our growth volume growth with procedures this year. Bret ChristensenCEO & Director at biote Corp00:18:26And will continue until we start to see those normalize and trend up. Jeff Van SinderenSenior Research Analyst at B. Riley Securities00:18:32And what do you think needs to happen for the I mean, there's a number of different metrics there. You've got clinic attrition, you've got new physician adds, you've got procedure volume. What do you think needs to happen? I realize some of those are dependent one is dependent on the others. But what do you think needs to happen for those metrics to turn around at this point? Bret ChristensenCEO & Director at biote Corp00:18:55Well, I think the actions we've taken already are going to bear fruit and start to turn volume around in our existing clinics and get new clinic additions headed back in the right direction in a meaningful way. We just can't predict that yet. We haven't seen a trend or an uptick in volume to suggest that those changes are having an effect yet. Remember, the reorganization that we did was in May, was in this past quarter that led to some vacancies in the sales territory. Some of those we initiated, some of those have been due to the cultural change and the new focus on growth, the new compensation plans, the new level of accountability. Bret ChristensenCEO & Director at biote Corp00:19:31I'll tell you, I'm thrilled with the team's attitude, the current team's attitude and energy level and accepting the new way forward. We've also had a number of really exciting training classes with some fantastic new hires that are going to bring us new energy and new blood to the team. So the changes are exactly the right thing to do. And we'll it's not a matter of for me of if it's just a matter of when that we start to see those changes start to get the business growing again. Those are all sort of short term. Bret ChristensenCEO & Director at biote Corp00:20:05And then we've got a number a laundry list of longer term initiatives to improve the value proposition with our customers to which should drive retention higher and allow us to have a better value pitch to new customers. So there's a lot going on here. We're just as excited about the long term as we've ever been. But again, this year is a transition year for us and all the changes have yet to bear fruit. Jeff Van SinderenSenior Research Analyst at B. Riley Securities00:20:33Okay. And then if I sorry, if I could just add one more on that. The what do you think is the time frame? I realize it's early in the process. You haven't really seen it bear fruit yet. But what do you think the time frame is for those KPIs to start to turn upward? Bret ChristensenCEO & Director at biote Corp00:20:52If I wouldn't project that yet, which is why the guide was somewhere north of $190,000,000 total revenue. We want to see a trend in the right direction. We do have earlier KPIs as far as training classes, new starts, which we know will have an effect. We just want to wait to make sure that we see that trend headed the right way. It's too early to project still. Jeff Van SinderenSenior Research Analyst at B. Riley Securities00:21:16Okay. Thanks for taking my questions. I'll take the rest offline. Thanks. Bret ChristensenCEO & Director at biote Corp00:21:22Thank you. Operator00:21:23And the next question comes from Les Selusky with Truist. Please proceed. Les SulewskiVP - Biotech Equity Research at Truist Securities00:21:31Good evening. Thank you for taking our questions. I have two, maybe one from a more fundamental view. What is driving the attrition, the faster expected attrition? Would you say the hormone replacement therapy is being sidelined potentially by strong GLP-one adoption across the same patient pool? Les SulewskiVP - Biotech Equity Research at Truist Securities00:21:50Are you losing market share to GLP-1s or is the pressure across your clinics driven by more of internal factors? And then second, I guess, Brett, what are some of these longer term initiatives that you have in place? Thank you. Bret ChristensenCEO & Director at biote Corp00:22:03Yes. Thanks, Les. Bret ChristensenCEO & Director at biote Corp00:22:05The answer to the first part of your question, I would say absolutely not. In fact, we've always viewed GLP-1s and hormone replacement therapy as complementary, which is the reason why we added GLP-1s to our portfolio last year. It's an immaterial amount of revenue for us and not a focus of the team, but is an offering that we want to be able to provide to our providers. I wouldn't say that's impacting procedure revenue at all. I think the real headwind for procedure revenue for us this year started with the launch of CDSS in Q3 of last year. Bret ChristensenCEO & Director at biote Corp00:22:39They just distracted the team. It was a multi headwind for us as it slowed new starts down clearly. We have those data. Know for sure that new clinic starts slowed down starting with the launch of CDSS. It also distracted us from launching some of the new starts that we had launched earlier in the year in the right way and doing what we call a quick start program. Bret ChristensenCEO & Director at biote Corp00:23:02Because again the field was focused on making sure that software launch went more smoothly and helping our customers adjust. And then as we moved into this year and shortly after I started and recognized we needed to change the culture of the organization and have a sole focus on top line growth. We made the reorganization, we changed territories, we changed alignment, we made some adjustments to people's titles so that everybody had a growth focus, we changed comp plans, all of that was disruptive as well. And so while some of the factors have remained constant, some of the historical headwinds of competition, macroeconomic factors, what we did is we distracted the team two times with CDSS and with the reorganization. And again, of those initiatives were exactly the right thing to do for us. Bret ChristensenCEO & Director at biote Corp00:23:52But it did slow us down and we're still feeling those effects as an annuity business. We feel those effects for twelve months forward. So we're still feeling the effects of those two major activities. But again, those will start to bear fruit and get us going in the right direction. Les SulewskiVP - Biotech Equity Research at Truist Securities00:24:13That's helpful. Thank you. Operator00:24:19And the next question is from Caitlin Korch with Jefferies. Please proceed. Kaitlyn KorichEquity Research Senior Associate at Jefferies00:24:25Hi, everyone. Good evening. Thanks for taking my question. I just wanted to drill into the new clinic additions a little bit more and just understand where the biggest delta is between performance versus your expectations coming out of last quarter that results in the guide down? And then secondly, just if anything has changed in the marketplace as it relates to competition or more broadly the consumer? Bret ChristensenCEO & Director at biote Corp00:24:50Yes. Thanks Caitlin for the question. Our guide down was essentially we took a look at a number of scenarios. So we've seen a slowdown of new starts. We've seen volume at existing clinics go down slightly. Bret ChristensenCEO & Director at biote Corp00:25:04And then of course, we've seen attrition tick up this year and all of those things we've spoken about and highlighted including last quarter. So as those headwinds persist, we've looked into the future and said, what are the different scenarios throughout the years, which got us comfortable with the guide of something north of $190,000,000 for 2025. Again, of our initiatives are focused on the top line and essentially made to drive growth in that number. But it does take a little bit of time and we do need to get new clinic additions going in a better direction higher and we also need to improve retention with our existing clinics. The initiatives that we've got in place to do that are both short term and long term. Bret ChristensenCEO & Director at biote Corp00:25:49We've spoken a lot about the short term initiatives around the reorganization and sales force changes. And then we've got longer term initiatives. We haven't spoke about too much yet that are really designed around improving the value proposition to our customers which will do two things to help us bring more clinics on board and make our offering more sticky to improve retention. So that will continue to be our focus. Kaitlyn KorichEquity Research Senior Associate at Jefferies00:26:15Got it. Thank you. Operator00:26:20And our next question comes from Joanna Kim with TD Cowen. Please proceed. Jonna KimDirector at TD Cowen00:26:27Hi. Thank you for taking my question. My question is just around what would be the biggest change in the sales force and the way that you market just given the restructuring there? Would love any color there. And you do mention the attrition is a little bit higher also on that front. Jonna KimDirector at TD Cowen00:26:47What are some of tangible changes that you are already seeing if any based on your restructuring? That will be helpful. Thank you. Bret ChristensenCEO & Director at biote Corp00:26:57Hi, Joanna. Thanks for the question. The sales force changes that really needed to happen one and are going to be essential for us to drive growth going forward have essentially just all been around what the focus of that team and what we've incentivized with that team. Without getting into too much detail, we had a compensation plan and a focus that was around maintaining the business essentially. And that's not uncommon with a company that's new as we were. Bret ChristensenCEO & Director at biote Corp00:27:30Especially the way we started was growing you grow your business, you get compensated for that book of business and that just sort of happens in perpetuity. The challenge with that model is you get reps that have really large territories and not only don't get compensated on growing those territories, but just have a hard time growing large territories because all of your efforts are around servicing the existing base. And so in order for us to scale, we need smaller territories, we need growth targets and we need a comp plan that pays everybody on a growth target. So that in a nutshell is are the biggest changes. But on top of that, wanted a single voice that everybody heard. Bret ChristensenCEO & Director at biote Corp00:28:08So we consolidated leadership and elevated individuals so that we have one person leading the sales team. Everybody's hearing the same thing. That's going lead to greater accountability, better messaging, greater efficiency across the team. And then we've done a number of initiatives around hiring profiles, our recruiting and our sales training, which all have been revamped. So we've got a team that's starting to come together that we think is going to be fantastic and able to drive growth in the short term. Bret ChristensenCEO & Director at biote Corp00:28:41And then we as far as your question on attrition, attrition is essentially about one, making sure you've got that sales team in place because if you've got vacancies, it's hard to service and defend your business. And then two, making sure as a leader in this space like we are and a premium product, you've got to make sure your value proposition is strong and always getting stronger. And so we do have a number of initiatives there that will just make doing business with BIOCI easier and we think increase the gap of what we offer versus others in the industry and make us strong with retention. Jonna KimDirector at TD Cowen00:29:20Thank you so much. Operator00:29:24And this concludes our question and answer session. I would now like to turn the conference back over to Brett Christensen for any closing remarks. Bret ChristensenCEO & Director at biote Corp00:29:34Thank you everyone for joining us today. We appreciate your interest in BIO T and look forward to speaking with you on our next conference call.Read moreParticipantsExecutivesBret ChristensenCEO & DirectorBob PetersonCFOAnalystsSzymon SerowieckiSenior Associate - IR at AdvisIRy PartnersJeff Van SinderenSenior Research Analyst at B. Riley SecuritiesLes SulewskiVP - Biotech Equity Research at Truist SecuritiesKaitlyn KorichEquity Research Senior Associate at JefferiesJonna KimDirector at TD CowenPowered by