Hershey Q4 2023 Earnings Call Transcript

Presentation

[Operator]

Greetings, and welcome to The Hershey Company Fourth Quarter 2023 Question-and-Answer Session. At this time, all participants are in a listen-only mode. As a reminder, this conference is being recorded.

I'd now like to turn the call over to your host, Ms. Melissa Poole, Vice President of Investor Relations for The Hershey Company. Thank you. You may begin.

[Melissa Poole, Vice President of Investor Relations at Hershey]

Good morning, everyone. Thank you for joining us today for The Hershey Company's fourth quarter 2023 earnings Q&A session. I hope everyone has had the chance to read our press release and listen to our prerecorded management remarks, both of which are available on our website. In addition, we have posted a transcript of the prerecorded remarks. At the conclusion of today's live Q&A session, we will also post a transcript and audio replay of this call.

Please note that during today's Q&A session, we may make forward-looking statements that are subject to various risks and uncertainties. These statements include expectations and assumptions regarding the Company's future operations and financial performance. Actual results could differ materially from those projected. The Company undertakes no obligation to update these statements based on subsequent events. A detailed listing of such risks and uncertainties can be found in today's press release and the Company's SEC filings.

Finally, please note that we may refer to certain non-GAAP financial measures that we believe will provide useful information for investors. The presentation of this information is not intended to be considered in isolation or as a substitute for the financial information presented in accordance with GAAP. Reconciliations to the GAAP results are included in this morning's press release. Joining me today are Hershey's Chairman and CEO, Michele Buck, and Hershey's Senior Vice-President and CFO Steve Voskuil.

With that I will turn it over to the operator for the first question.

Questions and Answers

[Operator]

Thank you. [Operator Instructions] Our first question comes from the line of Andrew Lazar with Barclays. Please proceed with your question.

[Andrew Lazar, Analyst at Barclays]

Great. Thanks so much good morning everybody.

[Michele Buck, Chairman of the Board, President and Chief Executive Officer at Hershey]

Good morning, Andrew.

[Andrew Lazar, Analyst at Barclays]

Hi. Maybe to start off your guidance for 2024 calls for that 2% to 3% net sales growth with volume flat to slightly down so implies over a 3 point year-over-year benefit from price which seems to be mostly carry over related from actions taken last year. So I guess my question is does the current outlook embed any additional pricing actions this year to address the currently elevated cocoa cost and if not I guess if Hershey were to take additional pricing actions would those benefit 2024 or with the typical timing lag and kind of complexity of the system's transition, would that likely really be more of a 2025 benefit at this stage?

[Michele Buck, Chairman of the Board, President and Chief Executive Officer at Hershey]

Hey Andrew, let me talk a little bit about our pricing approach and strategy, and then Steve will go into the numbers. It's a dynamic environment out there and we are taking a measured approach given historic inflation. As you know we can't talk about future pricing, but I do want to be very clear that there's no change to our pricing strategy and our commitment to use pricing to cover inflation and to support the investments that we think are critical to drive the business. So given where Cocoa prices are, we will be using every tool in our toolbox, including pricing as a way to manage the business. Steve, do you want to talk about some more of the specifics?

[Steve Voskuil, Senior Vice President and Chief Financial Officer at Hershey]

Yeah, the way you laid it out, Andrew, is correct. The pricing that we're counting on that 3% or so, a lot of it's carryover, some of it from 2022 to Easter and Valentine's Day. Some we took mid last year on Everyday chocolate and then a small increase we announced earlier this year on grocery items and food service. And you're right, when we think about the impact of future price increase, we're really challenged in the first half of this year just because of the ERP implementation, like you said, it puts some limitations on what we can do and you can imagine enormous collaboration between us and retailers to execute that transformation. So we're trying to keep things very stable during that period. And so further price increases should they come with benefit more the back half of the year and probably more so 2025.

[Andrew Lazar, Analyst at Barclays]

Got it, thanks for that. And then, so EPS in 2024 is expected to be sort of flat for the year. There's obviously a big discrepancy between what you're looking for in the first half versus the second half in terms of EPS growth. I guess, I'm trying to get a sense of how much of this is anticipated improvement -- is anticipated improvement in the consumer environment versus what you have maybe more visibility and control over with things such as timing of your planned system spending and timing of cost saves and productivity? Just trying to get a sense of the visibility to that, to the swing, if you will, and EPS growth between the first half and second half. Thanks so much.

[Steve Voskuil, Senior Vice President and Chief Financial Officer at Hershey]

Sure, yeah, it's not banking on cocoa relief and it's not banking on some kind of surge in the consumer or really even a surge in the base business. The biggest factor is really two things driving it. One is the lapse from last year and as you know we started out really strong the first quarter last year and then ran into things like softer, salty category growth in popcorn, the ERP implementation in salty, and then the change in strategy at a key retailer. So as we think about the lapse of those, that's one factor that impacts this profile because the lapse gets much easier in the back half.

And then the second thing you mentioned, Andrew, are things in our control. So the savings on the agility and automation initiative will get more traction in the back half again because the ERP places some limitations there. The same with productivity in the manufacturing areas, back half loaded. And so those will accumulate as we turn the corner from the first half and pivot from the ERP sort of period of stability to period of driving impacts against those savings initiatives. So it's really lapse combined with the things in our control.

[Andrew Lazar, Analyst at Barclays]

Thank you so much.

[Operator]

Thank you. Our next question comes from the line of Ken Goldman with JPMorgan. Please proceed with your question.

[Ken Goldman, Analyst at JPMorgan Chase & Co.]

Hi, good morning. Thank you. I wanted to ask a little bit, you have more innovation coming this year, you have more capacity, you're battling an elasticity situation that I think it's fair to say is higher than many people expected, but your media spending is only being increased by the same amount as sales growth. I realize you're focusing on some key items a little bit more and you're kind of rebalancing some of that, but just trying to get a sense of the risk of some of your more flanker type brands if media is pulled away from them, if that's the impression I'm getting, if that's the right one. And how to really to think about your decision to maybe not raise media spending a little bit more than sales growth to kind of make sure that, you're battling elasticity in the way that's appropriate.

[Michele Buck, Chairman of the Board, President and Chief Executive Officer at Hershey]

Yeah, thanks Ken. As you know we are big believers and our business model relies on media as a key lever to continue to drive our brands over the long-term. We're constantly -- we feel good about media going up in line with sales. We also constantly look to try and make those dollars work harder and harder for us. And we've made some pivots in terms of some of our targeting that are actually going to give us expanded reach levels that will be greater than sales. So the impact we will get from that media will be more than the dollar increase, but we will constantly evaluate that. And if we are seeing even better than we expected, we'll revisit decisions and decide if we should be spending more as we always do during the year.

[Ken Goldman, Analyst at JPMorgan Chase & Co.]

Thanks. And then quickly, it's not often we see kind of a venerable, established category like popcorn maybe slumping to this degree. Not really thinking about share gains or losses for Hershey in particular, but what do you see happening most recently in popcorn and what do you think needs to happen for the category to rebound?

[Michele Buck, Chairman of the Board, President and Chief Executive Officer at Hershey]

Yeah, I mean, I think what we saw this year was, we did start to see some pressure in the category related to value. The fact that popcorn wasn't quite -- have as much satiety as some other snacks and we saw some private label entries also get some focus. So I think what needs to happen and then compounded by that, in the back half of the year, we are the number one or number two player depending on the time frame in the category. And in the back half of the year, around our ERP implementation, we pulled back on merchandising and advertising support to make sure that we didn't have issues with supply. So that certainly had an impact as well.

So as we've gone into this year, what we think needs to happen, we have done. So we have made some improvements in the value proposition, introduced a value size, a bigger pack. We've sharpened some of our merchandising price points and also increased merchandising. And we are back to a much heavier investment in advertising and innovation that we've had over time. So we think we'll continue to see some of that lap through the first five months of the year and then really rebound to nice growth and market share gains in the back half.

[Operator]

Thank you. Our next question comes from the line of Max Gumport with BNP Paribas. Please proceed with your question.

[Max Gumport, Analyst at BNP Paribas]

Hi, thanks for the question. With regard to cocoa prices, you've previously talked about how there's a divergence between fundamentals and current market prices. I'm assuming you're looking at underlying supply, demand and the stock to grinding ratio, but I'm curious for an update on that front and how that informs your visibility into cocoa for 2024? Thanks.

[Steve Voskuil, Senior Vice President and Chief Financial Officer at Hershey]

Sure. Yeah, we look at a variety of things, as you can imagine, I'll say the fundamentals. And when I say look at, we have an internal team of experts in this domain, but we also have outside folks who also give us points of view to make sure we're not myopic in the way we look at the market and what's happening. But it is -- we look at the fundamentals, we look at grind data, we look at crop yields, we look at weather, we look at all of those fundamentals and, of course, demand. But at the same time, there's a lot of financial activity, transactional sort of activity and speculation that overlays the fundamentals.

And it's been difficult, certainly, to untangle those two pieces. And so, that's part of the reason that we have a hedging program is that, we're not here to try to outsmart the market and beat the speculators per se. We want to make sure that we have visibility and have the opportunity to reduce volatility to the extent we can in the P&L. But it's certainly a very dynamic market.

[Operator]

Thank you. Our next question comes from the line of Bryan Spillane with Bank of America. Please proceed with your question.

[Bryan Spillane, Analyst at Bank of America]

Hey, thanks, operator. Good morning, everyone.

[Steve Voskuil, Senior Vice President and Chief Financial Officer at Hershey]

Good morning.

[Michele Buck, Chairman of the Board, President and Chief Executive Officer at Hershey]

Good morning.

[Bryan Spillane, Analyst at Bank of America]

Hey, so I've got two questions. And the first one is just, I don't know if it was actually in the press release or not, but Steve, have you given us a sense of just what your overall inflation is or maybe what cocoa inflation is? I've got that question a few times this morning. So what's the inflation rate, I guess, in the guide?

[Steve Voskuil, Senior Vice President and Chief Financial Officer at Hershey]

Sure. If you look at it, kind of break it into two pieces, I'll just say commodities of which I'll just say cocoa and sugar are the two most inflationary. Low double digit inflation, if you look at other parts of the P&L, it's more mid-single digit. So if you sort of average it over everything, it's high single digit.

[Bryan Spillane, Analyst at Bank of America]

Okay. And that's pretty well locked in, right? I'm assuming that, like you've got coverage on commodities for the year -- should we -- is that a good expectation?

[Steve Voskuil, Senior Vice President and Chief Financial Officer at Hershey]

Yes, that's correct.

[Bryan Spillane, Analyst at Bank of America]

Okay, cool. And then, Michele, just to, I guess, a bigger question or a broader question is just on the cost savings, the incremental savings this morning. Can you talk a little bit about maybe how you came -- how as an organization you came to that? And I think the question that some folks are asking this morning is just, are the cost savings a reaction, right, to inflation, you're trying to preserve as much earnings as you can, which maybe implies cutting too much. You've got a lot of stuff going on, an ERP system transition. Like, is it really burdening the organization too much to try to focus so much on costs when there's so much other stuff going on? So just your perspective on that, I think, would be helpful for folks.

[Michele Buck, Chairman of the Board, President and Chief Executive Officer at Hershey]

Yeah, sure. So I would say, a year to 18 months ago, we had started working on some initiatives that we thought could create some real opportunity and value for the company. And executing those was dependent on two things. It was dependent on us getting through the S4 implementation, which as you know we will be through Q2 of this year. And it was also dependent on us doing the unification of our Salty Snacks business, taking those disparate acquisitions we had and combining them together, which obviously we did this past year, and also put in place S4 across that platform, across that business unit. That then can become an accelerator for us to really go after what we saw as some opportunities, both in terms of creating greater end-to-end connectivity and also using technology for automation and efficiency. So this is really where we expected that we would be.

Certainly with some of the pressure on coca prices, we accelerated that work a bit versus our original timeline, but the work was planned and underway accordingly. And we're trying to be very choiceful about where are the choices that we are making across those initiatives, and certainly making sure that a lot of that implementation won't happen till post S4, till we get through the implementation. So really measuring out when we do what to match with the organizational capacity. Steve, anything you would add to that?

[Steve Voskuil, Senior Vice President and Chief Financial Officer at Hershey]

No, we're excited. We're going to get through ERP. We'll have 95% of our business all on one platform and the opportunities that will unlock. And then as Michele said, thinking ahead to things like integrated demand planning and bringing more automation to supply chain. These were things we had in the vision before, but now we're much closer to being able to make them realized.

[Bryan Spillane, Analyst at Bank of America]

Steve, you may be the first person that use excited and ERP in the same sentence.

[Steve Voskuil, Senior Vice President and Chief Financial Officer at Hershey]

Really--

[Bryan Spillane, Analyst at Bank of America]

Look forward to seeing you guys in Florida.

[Steve Voskuil, Senior Vice President and Chief Financial Officer at Hershey]

Yeah.

[Operator]

Thank you. Our next question comes from line of Alexia Howard with Bernstein. Please proceed with your question.

[Alexia Howard, Analyst at Sanford C. Bernstein]

Good morning, everyone.

[Michele Buck, Chairman of the Board, President and Chief Executive Officer at Hershey]

Good morning.

[Alexia Howard, Analyst at Sanford C. Bernstein]

Can I ask about honing in on the chocolate category in the U.S. You've obviously seen some nice recovery in volume and market share over the last two or three months. It's been fairly sharp. Can you talk about what the main drivers of that are? I imagine that innovation with the Reese's Caramels launch might be a piece of that. Just giving us some idea of what's driving that and whether that trend is expected to continue?

[Michele Buck, Chairman of the Board, President and Chief Executive Officer at Hershey]

Yeah, absolutely. I'd say there are two things that have really created some nice momentum on the business. One was, we saw consumers have a huge affinity to the seasonal traditions. And we had very strong growth in the category in both Halloween and holiday and we also won share. So that was certainly a key driver. And as you mentioned, we had talked about earlier this year, the opportunity for us in 2024 to really dial up innovation we had a later year in 2023. Our innovation for 2024 is up about a third versus where it was in 2023. And we're really excited that we have some big innovations. Reese's Caramel, we believe will be a very nice addition and that's doing well in Q4, continues to, will be featured on the Super Bowl. So you can look for that as well. And then we have some exciting sweets innovation later in the year.

[Alexia Howard, Analyst at Sanford C. Bernstein]

Perfect. And just continuing on the theme of innovation, you mentioned a third increase. Are you able to quantify where you're at in terms of percentage of sales from new products introduced over the last three years? I imagine that that would have come down significantly since the pandemic started.

[Michele Buck, Chairman of the Board, President and Chief Executive Officer at Hershey]

Yeah, so we are up about 35% higher in terms of innovation versus prior year. And we are up slightly versus pre-pandemic as well. I think we've chosen not to talk about innovation as a percent of net sales.

[Alexia Howard, Analyst at Sanford C. Bernstein]

Okay, perfect. I'll pass it on. Thank you.

[Michele Buck, Chairman of the Board, President and Chief Executive Officer at Hershey]

Thanks.

[Operator]

Thank you. Our next question comes from the line of Pamela Kaufman with Morgan Stanley. Please proceed with your question.

[Pamela Kaufman, Analyst at Morgan Stanley]

Hi, good morning.

[Steve Voskuil, Senior Vice President and Chief Financial Officer at Hershey]

Good morning.

[Michele Buck, Chairman of the Board, President and Chief Executive Officer at Hershey]

Good morning.

[Pamela Kaufman, Analyst at Morgan Stanley]

A question on your capacity expansion plans. I think you previously mentioned you had a 15% increase in capacity coming online this year. Can you just give an update on that? And do your cost savings initiatives impact these plans at all? And then maybe you can remind us what products the capacity is going to be used for?

[Michele Buck, Chairman of the Board, President and Chief Executive Officer at Hershey]

So I'll cover some of that and let Steve cover some of it. We've continued to invest in capacity in brands and businesses across the portfolio that have growth and opportunity ahead. Over the past couple of years, we've focused on Reese's where we were short on capacity so that we could fulfill consumer demand. And then the other big area of focus we had was on the gummy side of the business and sweets. And the first part of this year, we complete and have capacity coming online for that business that we will be able to leverage to better participate in that segment in the back half of the year. Steve?

[Steve Voskuil, Senior Vice President and Chief Financial Officer at Hershey]

Yeah, the only thing I would add is everything is on track. We're proceeding per plan and the cost savings project that we talked about doesn't have any direct impact on those plans other than as we look to the future, more opportunities to automate and create some agility and supply chain beyond those projects, so.

[Pamela Kaufman, Analyst at Morgan Stanley]

Great, thank you. And in the prepared remarks, you pointed to 200 basis points of gross margin contraction this year. Can you walk us through how you're thinking about the puts and takes around gross margins in '24? And if you could give some color on the cadence of gross margin progression this year.

[Steve Voskuil, Senior Vice President and Chief Financial Officer at Hershey]

Sure, yeah, I'll give a highlight and the prepared remarks actually had a good section on that. So whatever I missed here, refer back to that. But with overall full year basis down 200 basis points, as you said, we're going to see more of that in the first half than the second half for some of the reasons we talked about even earlier in this Q&A session. We will have in the second half higher commodity inflation, but in the second half, we'll begin to see more benefits from continuous improvements, so manufacturing cost savings, the agility and automation program that we talked about will kick into more gear in the second half as we get past the ERP process. And then we're lapping some one-time costs in the back half related to Salty and the ERP program. So those laps plus the accumulated benefits that pick up on the savings side are what drive the biggest inflection from a gross margin standpoint as we look at the second half having more -- less drag than the first half.

[Pamela Kaufman, Analyst at Morgan Stanley]

Okay, thank you. And just one more quick question. How are you thinking about the outlook for cocoa prices from here? And how is that influencing your hedging strategy?

[Steve Voskuil, Senior Vice President and Chief Financial Officer at Hershey]

Yeah, our hedging strategy has not changed. Our kind of principles around how we manage commodities hasn't changed. It's a dynamic market, and we're not going to comment too much about future pricing. Our business, as Michele said, we've seen cycles like this before. We've got a lot of tools at our disposal to manage the impact of cocoa, and we plan to use all of those, so.

[Pamela Kaufman, Analyst at Morgan Stanley]

Thank you.

[Operator]

Thank you. Our next question comes from the line of Robert Moskow with TD Cowen. Please proceed with your question.

[Robert Moskow, Analyst at TD Cowen]

Hi, thanks. I guess I have two questions. The first is market share assumptions in the US for 2024. Is it fair to say that you think you can grow share in confectionery? And the second thing, on the pricing strategy, Michele, nothing's changed, but this is a different strategy than what you've had in the past. The idea is to kind of squeeze out the pricing in maybe more frequently and in smaller increments. And I guess, is that still possible to do in an environment like this when the input costs spike so significantly? It sounds like that, it sounds like you're doing it this year, but, is it more difficult to execute when you see this much volatility in the inputs or not?

[Michele Buck, Chairman of the Board, President and Chief Executive Officer at Hershey]

Okay. So I'll take the first question first relative to market share. We expect to see sequential improvement as we go throughout the year. The first half will be pressured by a shorter Easter. Easter comes much earlier this year. And also we will have about five, roughly five months in the first half of lapping the reduced merchandising and distribution at that one key retailer. And we know from this past year, the impact of that was about 2 points in total. We offset about one point of that on a takeaway basis. So that will pressure share.

In the second half, we then are past those laps of the shorter Easter and the retail merch and so we expect to see sequential improvement and to end the year in a much better place than where we're starting. As I think about our pricing strategy, I'd say what is consistent is our goal to cover inflation with price over time. Within that, how exactly we do that relative to smaller, shorter, more frequent, or bigger, the timing and the magnitude, to me are heavily influenced by other factors, such as where our input costs and general inflation are. So I think, yes, that the overall, we have a strategy to expand growth margins to price to cover inflation and allow reinvestment. That hasn't changed, but how we go about doing that will be a bit different. We're also very much focused price pack architecture is an opportunity, all the tools in the lever.

[Robert Moskow, Analyst at TD Cowen]

Got it, so you can be flexible depending on the cost conditions.

[Michele Buck, Chairman of the Board, President and Chief Executive Officer at Hershey]

Yes.

[Robert Moskow, Analyst at TD Cowen]

Yeah. Okay, thank you so much.

[Operator]

Thank you. Our next question comes from the line of Michael Lavery with Piper Sandler. Please proceed with your question.

[Michael Lavery, Analyst at Piper Sandler Companies]

Thank you, good morning.

[Michele Buck, Chairman of the Board, President and Chief Executive Officer at Hershey]

Good morning.

[Michael Lavery, Analyst at Piper Sandler Companies]

I just wanted to come back to Easter and the ERP transition. You'd mentioned with Salty in 4Q, how you cut back on some of the merchandising and even I think a little bit of the marketing spend. You mentioned Easter being a little bit shorter, but is there sort of an amplified headwind from the timing that, would you be doing a similar approach to promotions or marketing in conjunction with the transition to dial that back a little bit? Or is there a reason that they wouldn't apply the same way as the Salty transition did?

[Steve Voskuil, Senior Vice President and Chief Financial Officer at Hershey]

Yeah, we're not applying the same approach we did with Salty in that respect. We'll still be building inventory in the first quarter, we'll still be draining that inventory in the second quarter just to de-risk the transition, but we are not going the extra step of like freezing from all activity in store, merchandising, promotion. We have a full merchandising and promotion plan. Those are going to proceed, they were planned well in advance and we have full confidence in being able to support them. So that is a difference.

[Michele Buck, Chairman of the Board, President and Chief Executive Officer at Hershey]

Yeah, we felt like we got really good learning through the Salty and this was our plan to do Mexico first, then Salty and then the [Indecipherable]. And we got really good learning that we've been able to just incorporate and fine tune along the way. We also don't have the complexity as quite as many different systems that we have to bring together with our business as we did with all of the acquisitions.

[Michael Lavery, Analyst at Piper Sandler Companies]

Okay, that's great color. And then can you just give us a sense on elasticities maybe both how they currently look versus history and then also what your assumptions are in the guidance as far as how they might progress over the rest of the year?

[Michele Buck, Chairman of the Board, President and Chief Executive Officer at Hershey]

Yes, so we're expecting our elasticities to be similar to the historic levels. So that's our key assumption.

[Michael Lavery, Analyst at Piper Sandler Companies]

Okay, great. Thanks so much.

[Operator]

Thank you. Our next question comes from the line of Tom Palmer with Citi. Please proceed with your question.

[Tom Palmer, Analyst at Smith Barney Citigroup]

Good morning. Thanks for the questions. Maybe just first-off on the pull forward of the productivity and cost savings, I just wanted to follow up from the earlier question. Are there new found savings embedded in this or are these largely initiatives that would have been done in future years? Just maybe clarify that piece of it.

[Steve Voskuil, Senior Vice President and Chief Financial Officer at Hershey]

Sure, so when we did our investor conference back in March, we talked about incremental productivity savings in the manufacturing area. So this is incremental to that to start with, this is beyond that. As Michele said, in the longer term view, we saw these as opportunities, but it's new opportunities really built off the back of some of the technology now coming to fruition is the way to think about it.

[Michele Buck, Chairman of the Board, President and Chief Executive Officer at Hershey]

And we've really beefed up or are beefing up our capabilities in technology. We hired a CDTO in the fourth quarter who's really bringing us capability and further expanding what we can do as a company, we believe.

[Tom Palmer, Analyst at Smith Barney Citigroup]

Okay, thank you. And I know there's some questions that kind of danced around this, but maybe I'll be a little more direct on it. Just on pricing, what exactly is flowing through as we think about 2024? So kind of what pieces of the portfolio are being touched? Are there incremental pricing actions embedded at all in guidance or kind of what we start out in the first quarter is the run rate is kind of the full magnitude?

[Steve Voskuil, Senior Vice President and Chief Financial Officer at Hershey]

Sure, yeah. So we have sort of three pricing components that are embedded into the outlook. I touched on a couple of these earlier. There's the Easter, Valentine's Day action that was taken in 2022, that's reflected this year. There's Everyday chocolate increase that we executed mid last year, that's reflected. And then there's a small new price increase on some grocery and food service items that really went just into effect this month. So that's happening right now. Those are the only assumptions that are embedded in the outlook right now.

[Tom Palmer, Analyst at Smith Barney Citigroup]

Great. Thank you.

[Operator]

Thank you. Our next question comes from the line of Chris Carey with Wells Fargo Securities. Please proceed with your question.

[Chris Carey, Analyst at Wells Fargo Securities]

Hi. Good morning, everyone. So just a few follow-ups, if I could. Just on gross margin, again, just kind of put a fine point on this one. Do you expect expansion in the back half of the year, or are you saying that it's just going to be less contraction in the front half?

[Steve Voskuil, Senior Vice President and Chief Financial Officer at Hershey]

Yeah it's going to be -- it's going to be less contraction. The contraction will be more significant in the first half, less in the back half.

[Chris Carey, Analyst at Wells Fargo Securities]

Okay, understood. That's helpful. Thanks. And then just on a segment basis, right, there's this dynamic where most of the inflation clearly is hitting you on the confection side, but probably some of the more fundamental category dynamics are more pressured on the snack side, clearly, because you're expecting low algorithm for next year. And so just from a margin dynamic between the segments themselves, is there a dynamic where -- and this quarter is so hard to assess with snacks because of the -- because of the ERP, but will snacks require more investment in a strange way? It'll have more margin contraction than what we're going to see in confection. Is there any way you can just kind of frame investment needs and sort of fundamental margin pressure in snacks versus just, I guess, inflationary driven -- inflation that we would see in confection?

And then I apologize for just one more cleanup in a way. But I think to Bryan's question on SM&A as a percentage of sales, we're probably implying a roughly 15-year low for this year. Maybe just help us contextualize why we're not getting too low from that standpoint. And maybe that 15-year journey is just about increasing efficiency relative to sales base. It's come up a couple times. So any added context there would maybe be helpful. Thanks.

[Steve Voskuil, Senior Vice President and Chief Financial Officer at Hershey]

Sure. On the segment margins, you're right. The confection business is going to bear the brunt of the margin impact due to cocoa. Salty margins are up for 2024 year-over-year. And that's even on the back of some pretty heavy investment. And so we feel good about the journey that we're on there. It's not impacted, obviously, by the cocoa component. On the second question, could you just say the question again? I want to make sure I heard that one.

[Chris Carey, Analyst at Wells Fargo Securities]

It's effectively that operating costs as a percentage of sales look to be implied at a roughly 15-year low in 2024. And it's really just understanding why that's not cutting to the bone or going too low relative -- we're just getting more efficient relative to sales base over time. And that's what we're doing next year and the year after that kind of thing. So maybe just contextualizing that history would be helpful in putting 2024 in context. Thanks.

[Steve Voskuil, Senior Vice President and Chief Financial Officer at Hershey]

Sure yeah. Well, let me first say we're not cutting to the bone. That's not the intent of the program at all. We want to continue to protect the brands and the capabilities that give us differentiated opportunities in market. When you look at operating expenses, if you look back over time, definitely getting more fixed cost leverage, the business is bigger. Even with a little bit slower growth year in 2024 than we've seen the last couple of years, we get significant leverage. We have efficiencies elsewhere in the P&L, efficient driving efficiencies through the P&L is an every year activity. And that's not new. And we've also seen more efficiencies in the international business. If you think back, the margins were quite a bit lower a couple of years ago before we made some of the transformational moves there. So a combination of all of those things have led to the improvements that we're seeing, but we're not cutting so far that we feel we're putting in jeopardy any of our key capabilities or growth potential.

[Chris Carey, Analyst at Wells Fargo Securities]

Okay. Thank you.

[Operator]

Thank you. Our next question comes from the line of Rob Dickerson with Jefferies. Please proceed with your question.

[Rob Dickerson, Analyst at Jefferies Financial Group]

Great. Thanks so much. Michele, I just wanted to come back to your, I guess, brief commentary today. And I think you've mentioned it on the prior couple of calls just around consumer shopping for products with maybe a bit more satiationed. Because, clearly the conversation today seems a little bit more focused on cocoa for cost inflation, Salty, and then also pricing potential from here. But like if we just separate all that out and we just, focus more on kind of current consumer shopping behavior, especially within the Confection category, would you say, there are kind of ongoing behavioral shifts that are still taking place or you kind of foresee that, maybe reversing out as you get through the year or just trying to get a sense as to kind of how you view the consumer shopping that category relative to other parts of snacks? Thanks.

[Michele Buck, Chairman of the Board, President and Chief Executive Officer at Hershey]

Yeah, I mean, I'd say first of all, overall with the consumer, certainly I think there is some increase in consumer confidence. We've seen unemployment rates, employment be stable. However, we do continue to see some value-seeking behavior in some pockets of consumers. We believe that the behavior across Confection has largely normalized, and we think that we have some of the right steps in place to kind of offset that satiety issue that we've seen with popcorn in areas like adjusting value across different pack types, enhancing marketing communication in ways that build the value proposition. So we do expect that we'll start to see some normalization in popcorn as we go through the year.

[Rob Dickerson, Analyst at Jefferies Financial Group]

Okay, got it. And then I guess I just want to ask on kind of longer term Salty segment growth potential. While I realize you may not be giving, providing new long-term targets relative to what you presented at the Investor Day last year, I mean, clearly it seems like, enough has changed, let's say, to at least ask the question. So if we're thinking kind of past 2024, like do you think broadly that kind of low double-digit kind of growth for that segment is still feasible or like, could distribution maybe be a little slower? There needs to be a little bit more investment required to get there. Just kind of any color as to how you're thinking about that. And that's it. Thanks so much.

[Michele Buck, Chairman of the Board, President and Chief Executive Officer at Hershey]

Yeah, no problem. Hey, we continue to feel great about the Salty Snack business and their long-term potential, we've seen such tremendous growth over time. There's no change to our long term outlook. Our long term outlook in the algorithm has always been around mid-single-digit growth. We had never expected low double-digit on the long term. We had expected originally that this year might be a bit stronger but not on a long term basis. So no change to that long term outlook.

[Rob Dickerson, Analyst at Jefferies Financial Group]

Okay, super. Thanks a lot.

[Operator]

Thank you. Ladies and gentlemen, our final question comes from the line of Jim Salera with Stephens Inc. Please proceed with your questions.

[Jim Salera, Analyst at Stephens]

Hi guys. Thanks for squeezing us in. In your prepared comments, you mentioned that we would be seeing some joint merchandising activations between Confection and Salty. Can you just give us a sense for -- is that to increase, buy rates in Hershey households that maybe buy the Confection part of your portfolio but not Salty? Or is it more of a way to increase the visibility for Salty by kind of piggybacking on, the good merchandising activations you already have for confectionary?

[Michele Buck, Chairman of the Board, President and Chief Executive Officer at Hershey]

Yeah, it's really some of both. Certainly there's power to that visibility of all of these great brands together. Our Salty brands now are two of our top 10 brands. So they have the velocity that warrant being with some of our other really major brands. And then of course it does encourage some of that cross household purchase as well.

[Jim Salera, Analyst at Stephens]

And then if I can maybe drill down on Dot's in particular, I think you mentioned, your incremental club distribution for Dot's. I can say in my neck of the woods at least, it certainly feels like -- or Dot's placements when I shop my local club store. How much more distribution upside should we think about for Dot's in some of those untracked channels where we don't have as much visibility?

[Michele Buck, Chairman of the Board, President and Chief Executive Officer at Hershey]

We still do have some distribution upside on Dot's. So I'd say more than several points of distribution upside still remain.

[Jim Salera, Analyst at Stephens]

Okay. Great, thanks guys.

[Operator]

Our next question comes from the line of John Baumgartner with Mizuho Securities. Please proceed with your question.

[John Baumgartner, Analyst at Mizuho Securities]

Good morning. Thanks for the question.

[Michele Buck, Chairman of the Board, President and Chief Executive Officer at Hershey]

Good morning, John.

[John Baumgartner, Analyst at Mizuho Securities]

Hey good morning. I wanted to come back, Michele, to the outlook for ad spending in 2024, I guess, more or less you are in line with sales. Is that a function of just having spent ahead of sales in 2023 and now it's a more normalized year? Or is there an expectation for maybe a shift in reinvestment to other drivers, whether it's trade or anything else where your total spend growth is actually above the rate of sales because it just seems as though the larger innovation coming through the need for more pricing in the market. I'm sort of surprised that the ad spend is not going to be up higher this year.

[Michele Buck, Chairman of the Board, President and Chief Executive Officer at Hershey]

We always really do look across the entire bundle and certainly, we have some trade spending increases in '24. And so we look at what's the right bundle across DME, across marketing, consumer marketing and trade that we think will have the biggest impact and most efficiently on driving revenue. So it is sum of balancing the total view of all of that spending together, which is a big area of focus for us, how do we make it all together work as hard as each individual piece.

[John Baumgartner, Analyst at Mizuho Securities]

Thank you.

[Operator]

Thank you. Ladies and gentlemen, that concludes our question-and-answer session. I'll turn the floor back to Ms. Poole for any final comments.

[Melissa Poole, Vice President of Investor Relations at Hershey]

Thank you all for joining us this morning. We look forward to catching up with you later today to answer any additional questions you may have. Have a great day.

[Operator]

[Operator Closing Remarks]

Participants

Corporate Executives

• Melissa Poole, Vice President of Investor Relations
• Michele Buck, Chairman of the Board, President and Chief Executive Officer
• Steve Voskuil, Senior Vice President and Chief Financial Officer

Analysts

• Andrew Lazar, Barclays PLC
• Ken Goldman, JPMorgan Chase & Co.
• Max Gumport, BNP Paribas
• Bryan Spillane, Bank of America Co.
• Alexia Howard, Sanford C. Bernstein
• Pamela Kaufman, Morgan Stanley
• Robert Moskow, TD Cowen
• Michael Lavery, Piper Sandler Companies
• Tom Palmer, Smith Barney Citigroup
• Chris Carey, Wells Fargo Securities
• Rob Dickerson, Jefferies Financial Group Inc.
• Jim Salera, Stephens
• John Baumgartner, Mizuho Securities