Republic Services Q1 2024 Earnings Call Transcript

Presentation

[Operator]

Good afternoon, and welcome to the Republic Services First Quarter 2024 Investor Conference Call. Republic Services is traded on the New York Stock Exchange under the symbol RSG. [Operator Instructions]

I would now like to turn the conference over to Aaron Evans, Vice-President of Investor Relations.

[Aaron Evans, Vice-President of Investor Relations at Republic Services]

Thank you. I would like to welcome everyone to Republic Services first quarter 2024 conference call. Jon Vander Ark, our CEO; and Brian DelGhiaccio, our CFO, are on the call today as we discuss our performance.

I would like to take a moment to remind everyone that some of the information we discuss on today's call contains forward-looking statements, which involve risks and uncertainties and may be materially different from actual results. Our SEC filings discuss factors that could cause actual results to differ materially from expectations.

The material that we discuss today is time-sensitive. If in the future, you listen to a rebroadcast or recording of this conference call, you should be sensitive to the date of the original call, which is April 30, 2024. Please note that this call is property of Republic Services, Inc. Any redistribution, retransmission or rebroadcast of this call in any form without the expressed written consent of Republic Services is strictly prohibited.

I want to point out that our SEC filings, our earnings press release, which includes GAAP reconciliation tables and a discussion of business activities, along with the recording of this call are available on Republic's website at republicservices.com. I want to remind you that Republic's management team routinely participates in investor conferences. When events are scheduled, the dates, times, and presentations are posted on our website.

With that, I'd like to turn the call over to Jon.

[Jon Vander Ark, Chief Executive Officer at Republic Services]

Thanks, Aaron. Good afternoon, everyone, and thank you for joining us. Our strong first-quarter results demonstrate our focus on profitably growing the business. We produced revenue growth both organically and through acquisitions while enhancing profitability across the enterprise.

During the quarter, we achieved revenue growth of 8%, generated adjusted EBITDA growth of 12% expanded adjusted EBITDA margin by 120 basis points, reported adjusted earnings per share of $1.45, and produced $535 million of adjusted free-cash flow.

The results we delivered are made possible by executing our strategy, supported by our differentiated capabilities. Regarding customer zeal, our efforts to provide best-in-class essential services and sustainability offerings continue to drive customer loyalty and organic growth in the business. Our customer retention rate remained high at over 94%, and we continue to see favorable trends in our net promoter score as customers value our broad service offerings and the quality of our service delivery.

Strong organic revenue growth during the first quarter was underpinned by core price on related revenue of 8.5% and average yield on related revenue of 7.3%. This level of pricing exceeded our internal cost inflation and resulted in over 100 basis points of EBITDA margin expansion. Organic volume on related revenue declined 1.1%. Large container and disposal volumes were negatively impacted by severe weather across most of our geographies during the first quarter. Most of the weather impact occurred in January, and we saw notable rebound in volume performance in February and March as weather conditions normalized.

Turning to our digital capabilities. The team continues to advance the implementation of digital tools that improve the experience for both customers and our employees. Our RISE digital operations platform is driving improved route optimization and safety performance and providing more predictable service delivery to our customers. Development of our new asset management system is underway, which is expected to increase maintenance technician productivity and enhance warranty recovery.

We expect to begin deploying the new system later this year using a phased approach, which we estimate will result in $20 million of annual cost savings by 2026. We continue to benefit from advanced technology on recycling and waste collection routes. Our platform utilizes cameras to identify overfilled containers and contamination in recycling containers. This technology will reduce contamination in our recycling centers and is expected to generate approximately $60 million in incremental annual revenue. To date, we have already achieved $30 million of annual benefits.

Moving on to sustainability. We believe that our sustainability innovation investments in plastic circularity and renewable natural gas are a platform for profitable growth. Development of our Polymer Centers and Blue Polymers joint-venture facilities remains on track. Our Las Vegas Polymer Center's operational and delivery of plastic to our offtake partners began in March.

Construction is progressing on our Indianapolis Polymer Center with equipment installation planned to begin in June. This operation will be co-located with a Blue Polymers production facility. The renewable natural gas projects being co-developed with our partners continue to advance. One project came online during the first quarter and we expect at least seven additional projects to be completed in 2024.

We continue to advance our efforts to support decarbonization, including our industry-leading commitment to fleet electrification. We currently have 15 collection -- collection vehicles in operation. We expect to have more than 50 additional EVs to be added to our fleet in 2024. We now have seven facilities with commercial EV charging infrastructure. Development of 40 additional locations is underway with more than 10 new sites expected to be completed in 2024.

As part of our approach to sustainability, we continually strive to be the employer of choice in the markets that we serve. Employee turnover continues to improve with our first-quarter turnover rate improving 70 basis-points compared to the prior year. As a result, we are better staffed to optimize our operations and capitalize on growth opportunities in the market.

Our comprehensive sustainability performance continues to be widely recognized as Republic Services was recently named to Barron's 100 Most Sustainable Companies list, Ethisphere's World's Most Ethical Companies list, and Fortune's Most Innovative Companies list.

With respect to capital allocation, we invested $41 million in acquisitions during the first quarter. Our acquisition pipeline remains supportive of continued activity in both the Recycling and Waste and Environmental Solutions businesses. We continue to see opportunity for $500 million of investment in value-creating acquisitions in 2024. Additionally, we returned $168 million to shareholders through dividends in the first quarter.

I will now turn the call over to Brian, who will provide details on the quarter.

[Brian DelGhiaccio, Chief Financial Officer at Republic Services]

Thanks, Jon. Core price on total revenue was 7%. Core price on related revenue was 8.5%, which included open-market pricing of 10.2% and restricted pricing of 5.7%. The components of core price on related revenue included small container of 12.2%, large container of 7.7%, and residential of 8.1%. Average yield on total revenue was 6% and average yield on related revenue was 7.3%.

First-quarter volume on total revenue decreased 90 basis points and volume unrelated revenue decreased 1.1%. The components of our volume performance included a decrease in large container of 4.4%, primarily due to severe weather in January, along with continued softness in construction-related activity and a decrease in residential of 2.6%.

During the quarter, Landfill MSW volume was up 1.6% and small container volume increased 30 basis points. Moving on to recycling. Commodity prices were $153 per ton during the first quarter. This compared to $105 per ton in the prior year. Recycling, processing, and commodity sales increased revenue by 40 basis points during the quarter. Commodity prices are exceeding our initial expectations as current commodity prices are approximately $160 per ton.

Now turning to our Environmental Solutions business. First-quarter Environmental Solutions revenue increased $15 million compared to the prior year. The growth was due to the rollover impact from an acquisition that closed in the fourth quarter of 2023. Adjusted EBITDA margin in the Environmental Solutions business was 20.5%, which compared to 21% in the prior year. After considering the dilutive impact from a recent acquisition of 110 basis points, EBITDA margin in the Environmental Solutions business increased 60 basis points.

Total Company adjusted EBITDA margin for the first quarter expanded 120 basis points to 30.2%, which was driven by margin expansion in the underlying business of 110 basis points. Other changes in margin performance during the quarter included a 20 basis-point increase from recycled commodity prices and a 20 basis-point increase from net fuel. This was partially offset by a 30 basis-point decrease from acquisitions.

Adjusted free-cash-flow was $535 million in the first quarter. Free-cash flow conversion was 45.9%. Total debt was $13 billion and total liquidity was $2.8 billion. Our leverage ratio at the end of the quarter was approximately 2.8 times. With respect to taxes, our combined tax rate and impact from equity investments in renewable energy resulted in an equivalent tax impact of 25.4% during the quarter, which was in line with our expectations.

We also received a $12 million state grant associated with renewable energy investment. This benefit was recorded in other income and added $0.03 of EPS. This did not impact EBITDA or EBITDA margin during the quarter.

With that, operator, I would like to open the call to questions.

Questions and Answers

[Operator]

We will now begin the question-and-answer session. [Operator Instructions] Your first question comes from Jerry Revich with Goldman Sachs. Please go ahead.

[Adam Wijaya, Analyst at The Goldman Sachs Group]

Hi, this is Adam on for Jerry today. Thanks for taking our question. So your first Polymer Center recently opened. Just wondering how that plan is tracking versus your initial expectations. Any surprises there?

[Jon Vander Ark, Chief Executive Officer at Republic Services]

No, it probably opened a month later than we thought all-around related permitting and infrastructure issues. The core operations are actually exceeding our expectations. We're shipping to customers. They think it is some of the, if not the cleanest recycled PET flake in the world. So the facilities, the team are executing really, really well and again, happy with our equipment providers, happy with everything. And we're up and running in Indianapolis and we're probably should shortly announce our third location on the East Coast.

[Adam Wijaya, Analyst at The Goldman Sachs Group]

Terrific. And then shifting to U.S. ecology, just wondering if you can update us on how you're thinking about what level of margin upside is feasible for that business once you fully integrated the systems just based on your experience on optimizing route profitability and pricing for your base business, what's the level of margin upside potential there?

[Jon Vander Ark, Chief Executive Officer at Republic Services]

Yeah, we're targeting a 25% EBITDA margin there in the midterm and it's really going to be a series of levers, right? We're going to think about customer mix and making sure that we have customers that are willing to pay. We'll obviously think about pricing for the value we deliver on that will drive additional revenue through cross-selling, which we've talked about. And then -- and the IT investments help there, they also help us manage the middle, just better labor utilization, more efficiency in terms of disposal, optimizing disposal assets and getting the material into the right spot.

And then as we grow, we'll certainly get more leverage on our SG&A. So we've got a series of levers that we think get us to 25% in the mid-term.

[Adam Wijaya, Analyst at The Goldman Sachs Group]

Great. Thanks so much.

[Operator]

Thank you. The next question is from Toni Kaplan with Morgan Stanley. Please go-ahead.

[Toni Kaplan, Analyst at Morgan Stanley]

Thanks so much. You mentioned the weakness in volume related to weather. I was hoping that you could give the weather impact in the quarter.

[Brian DelGhiaccio, Chief Financial Officer at Republic Services]

We think overall that was about a 50 basis-point drag on total volume performance. So you can think about that being down circa 1%, half of which was weather-related and then just half more in those cyclical volumes as we talked about construction activity and the like.

[Toni Kaplan, Analyst at Morgan Stanley]

Yeah. Okay. Makes a lot of sense. And then just wanted to ask about pricing, strong core price again this quarter, maybe a little bit above expectation. I think you mentioned it exceeded your expectations as well. I think last quarter you talked about trajectory of 1Q being the high point, 4Q likely being the low end. Is that still your expectation? And has anything in the inflationary backdrop changed your view on how price plays out or how good price was in the first quarter? Thanks.

[Jon Vander Ark, Chief Executive Officer at Republic Services]

Yeah, I think it modestly exceeded our expectations. And I think that cadence we laid out is still right as we see the -- will start to come down. Could extend that a little higher as the interest rates remain high. And I think inflation has been a little stickier than people expected. Yeah, I think there's certainly potential for that.

[Toni Kaplan, Analyst at Morgan Stanley]

Terrific. Thanks.

[Operator]

Thank you. The next question is from Michael Hoffman with Stifel. Please go-ahead.

[Michael Hoffman, Analyst at Stifel Nicolaus]

Hi, good afternoon. Thanks for taking my questions. So I guess one on ES would be the cross-sell. When you bought it, you didn't expect -- you didn't put that into the plan, but it's been proving to be a positive contributor. How do we track against where you -- we are now in that cross-sell? What's that incremental total dollar we picked up?

[Jon Vander Ark, Chief Executive Officer at Republic Services]

Yeah. I think we're making great progress on that, Michael. Listen, that ES was a little softer in the quarter or certainly weather impacted them, and they were also coming off a pretty tough comp because we had a great first quarter last year. But that pipeline remains strong. I think we stopped talking about the pipeline at $150 million. That pipeline has grown from there. Now that pipeline is over a couple of years. It builds out as these opportunities develop. Either the work initiated from a recurring generator or sometimes it's a project that has a scheduled start that has pushed out a few months.

So we feel really good about that. And frankly, there's another wave of upside as we get integrated on the IT side and then we get our sales organization kind of optimized against those customer lists and that information. We think there's strong pull-through. I think what's been undeniable for us is that customers want and desire a single-source solution. And this integrated offering is something that we could sell very profitably in the marketplace.

[Michael Hoffman, Analyst at Stifel Nicolaus]

Okay. And then switching gears back to the solid waste business. So that opportunity to capture surcharges and overages through the digital platform, what's the point of conversion of that into a permanent revenue? So you got the -- eventually salesperson shows up and says. Hey, your container is always overflowing and you convert it into a permitted upgrade. What does that look like? How do we think about that?

[Brian DelGhiaccio, Chief Financial Officer at Republic Services]

Yeah. Michael, to your point, the obvious solution to that is to sit there and either get an increased level of service, whether it be the size of the container or just a number of times the frequency that we're providing that service. But when you take a look just at those incremental revenues, they've been fairly sticky, meaning even though we've had these because they're not consistent, they tend to be somewhat episodic as well.

So again, when we're providing the service based on a certain amount of volume within that container, if there's those overages, we're going to charge for that, and same with the contamination. Ultimately, could that change behavior over time? Yes, and we would want that. And at which point then that probably just results in increased frequency, which positively impacts the top line as well.

[Jon Vander Ark, Chief Executive Officer at Republic Services]

And that is the protocol, right? As soon as we've got multiple overages, right, the protocol, it's pushed through Salesforce and the salesperson calls on that customer and says, hey, it's time to go from twice a week to three times a week or a larger container or whatever the right solution is. To Del's point, I think it's still early days, and we've seen it's across a variety of customers, right? It's not like we're getting all this from the same, small set of customers. It's kind of onesie-twosie on that front. So it's a little early to tell in terms of what that conversion looks like in kind of permanent upgrades.

[Michael Hoffman, Analyst at Stifel Nicolaus]

Okay. Thank you.

[Operator]

Thank you. The next question comes from Bryan Burgmeier with Citi. Please go-ahead.

[Bryan Burgmeier, Analyst at Smith Barney Citigroup]

Good afternoon. Thanks for taking the question. In the prepared remarks, you touched on a revenue opportunity in recycling I guess just what's kind of driving the biggest tailwinds there right now? Is it capturing maybe different materials such as plastic? Are you increasing the throughput speed? And is there any opportunity maybe on the labor side as well?

[Brian DelGhiaccio, Chief Financial Officer at Republic Services]

Well, I think what we talked about, Brian, on the recycling side a little bit was on those fees. We were just talking about more on the contamination side. So again, when you take a look at how we're deploying AI into the business, we're doing it on overages right, on the traditional waste, and then on the recycling, it's more about contamination. So that's what we're talking about there.

When you just talk about where you saw the uplift in recycling, that was really a function of just the recycled commodity prices and the lift in the overall basket. So our overall basket was $153 per ton in the first quarter, we exited the year at around $130. So that's that uplift, which is really what's driving that increase in recycled commodities.

[Bryan Burgmeier, Analyst at Smith Barney Citigroup]

Got it, got it. That makes sense. Yeah, I was inquiring about the $60 million opportunity there. So thanks for the detail. And then maybe just in solid waste, like really nice margin performance in 1Q. What are your expectations for costs now versus at the start of the year? Based on the public data, maybe wages are cooling a little bit. I'm not sure if that's really accurate for you guys and any view on kind of M&R costs? Thanks. I'll turn it over.

[Brian DelGhiaccio, Chief Financial Officer at Republic Services]

Sure. Yeah, I think we're -- the team is executing well in the middle. The outlook is favorable in terms of cost. But on the wage side, that cake is already baked. We give our colleagues all their annual increase at the end of February, right? And even if inflation cools, we don't call them up in September and say we want some of that back. So that forms -- it's more of a step function in terms of cost.

Same thing on third-party transportation. I'd say the most dynamic parts of the cost structure landfill operating and maintenance. And just on maintenance, again, team is executing well. We're taking more truck deliveries, and that will certainly have a positive aspect as we park some older trucks and replace those with newer trucks, the maintenance cost is obviously substantially lower on those newer trucks. So that should provide a nice benefit toward the second half of the year.

[Bryan Burgmeier, Analyst at Smith Barney Citigroup]

Thank you. The next question comes from Noah Kaye with Oppenheimer. Please go-ahead.

[Noah Kaye, Analyst at Oppenheimer]

Hi, all, thanks for taking the questions. You know, really nice opex leverage here as others have alluded to. At this point, 30 bps margin expansion at midpoint for the full year looks pretty conservative to us, at least in light of 1Q results and the trends. So can you kind of comment to margin expectations and at least how we should be thinking about the typical step-up in margins as we get into the stronger seasonal quarters?

[Jon Vander Ark, Chief Executive Officer at Republic Services]

Yeah, we certainly feel comfortable with how the team is executing and our plan for the rest of the year on that front. Listen, the overall environment, keep in mind, we're in a pretty much a zero growth volume environment on recycling and waste over the last couple of years, if you think about housing starts and the correlation of that to volume on that front and certain parts of the economy are a little slower like construction for sure, with interest rates remaining elevated, both commercial and residential construction has been softer on that front.

Manufacturing has certainly been soft as well. Now there's some certainly positive signs that that activity is picking up at the plant level, which is encouraging. So we remain pretty confident in our plan, but also mindful of the external environment, election years, sometimes special waste volume can push out a little bit on that front. So we'll update you more as we get into the seasonal upswing here after Q2.

[Noah Kaye, Analyst at Oppenheimer]

Absolutely. I think the spirit of the question is that despite volumes being down more than expected, I mean, margin performance in 1Q was definitely stronger, I think, perhaps, maybe even in your internal forecast, certainly than the street. Is there any reason why some of the underlying tailwinds to margins, excluding volumes, shouldn't continue into future quarters? So as we said, you have pretty good visibility on things like labor costs. Is there anything on the cost side of the equation that should give us pause?

[Brian DelGhiaccio, Chief Financial Officer at Republic Services]

Yeah. No, it's to your question, right? We got off to a nice strong start, but it's the first quarter, right? So again, we like to see that continue, that seasonal uptick. We've got some strength right now in recycled commodity prices, but we're a quarter of the way through. So to your observation, we've gotten us to a really good start to the year, which would suggest there's some modest upside, but we've got to sit there and see it play through the remainder of the year. But we're very pleased with our results in the first quarter.

[Noah Kaye, Analyst at Oppenheimer]

Yeah, very fair. Thank you. And then just a quick housekeeping item. The release and your comments mentioned $41 million spent on acquisitions in the period. The line item in the cash flow statement, obviously, well north of that, and I assume that delta is primarily related to the sustainability investments, maybe some renewable energy projects. Can you maybe just help us with that bridge and how to think about full-year spending, even excluding the M&A that you hope to do in the balance of the year? Yeah. Most of that is the investments that we're making in those JVs. So we would expect between what we're doing on the landfill gas to energy as well as the investments in Blue Polymers to be about $230 million of investments in those JVs in '24. Okay, $230 million. And so it sounds like you spend a good chunk of that and already just doing some quick math here. So that tapers off as we move to the back half?

[Brian DelGhiaccio, Chief Financial Officer at Republic Services]

Yes.

[Noah Kaye, Analyst at Oppenheimer]

All right. Excellent. Thank you.

[Operator]

Thank you. The next question comes from David Manthey with Baird. Please go-ahead.

[David Manthey, Analyst at Robert W. Baird]

Thank you. Good afternoon. Could you provide us with some details on the timing, size, and type of acquisition that you did in Environmental Solutions? It looks like volume growth was about 3.2% this quarter. And wondering how much of that was the acquisition.

[Brian DelGhiaccio, Chief Financial Officer at Republic Services]

Well, the acquisition that we completed was in the fourth quarter of '23. So most of what you're seeing there on the Environmental Solutions side is the rollover impact of a company that we bought out on the West Coast. And we talked about that in our fourth quarter release. But when you think about the total rollover impact right now of acquisitions, that which closed in '23, together with the deals that closed in the first quarter, it's about 220 basis points of rollover impact to revenue in '24.

[David Manthey, Analyst at Robert W. Baird]

Okay. Thank you. And this enterprise asset management initiative you have, you talked about maintenance productivity and warranty recovery. Could you explain to me what that means and maybe size the opportunity there?

[Brian DelGhiaccio, Chief Financial Officer at Republic Services]

Yeah. Well, now you've got a system which is going to be seamlessly integrated. So when you think about the platform that we put on both the financial and the procurement side, now being seamlessly integrated with an asset management system. So our ability to track parts and to be able to sit there and make sure that we're getting warranty recovery on every single part that we take off a truck greatly enhanced. Right now, it's a very manual exercise in order to sit there and to get those warranty dollars as well as just greater efficiency for the technician.

So what that means is, with that extra time and that capacity that's created, we can in-source more of those repairs. So instead of outsourcing at a multiple, in order to sit there and have those repairs done with a third-party shop, we can do those in-house.

[David Manthey, Analyst at Robert W. Baird]

Thank you very much.

[Operator]

Thank you. The next question comes from Sabahat Khan with RBC Capital Markets. Please go-ahead.

[Sabahat Khan, Analyst at RBC Capital Markets]

Great. Thanks and good afternoon. Just maybe if we could get a little bit of color on sort of the volume cadence you expect for the rest of the year. A couple of your peers have called out a bit of softer Q2 there. Maybe just your expectation on cadence and if that's changed versus what you might have expected at Q4 reporting a bit earlier.

[Brian DelGhiaccio, Chief Financial Officer at Republic Services]

Yeah, we would expect obviously a sequential improvement from what we saw in Q1 just because we don't -- we're not expecting the weather impact again. Q2, yes, we would expect it to be a little bit negative given what we're seeing with some of the construction-related activity. We're not seeing a rebound there yet. As we get into the second half of the year, we start to anniversary some of those construction-related declines. So we would expect that to be flat to even potentially slightly positive.

[Sabahat Khan, Analyst at RBC Capital Markets]

Okay, great. And then on the PFAS front, you guys have obviously a bit of a unique exposure with the environmental business. Maybe if you look at the puts and the takes across our entire business, obviously, it's a bit early, but just curious how you're sort of approaching that opportunity and kind of the net impact of any additional costs. Just how do you view that entire opportunity given your two business lines?

[Jon Vander Ark, Chief Executive Officer at Republic Services]

Yeah. We're -- it's a net positive for sure. We talked about kind of $70 million to $90 million last year of PFAS-related revenue, we'll have that number better this year with the pipeline that's building. So we offer a very unique set of products and services to our customers to help them remediate all the way from the service to multiple opportunities for disposal, solid waste, landfill obviously.

For low levels, PFAS [Indecipherable] landfills deep well, and that solution is certainly resonating with our customers. It was on the other side of the business and that's a multiyear opportunity that's going to play out over time. And there's certainly the size and scale of that opportunity is hard to size yet because it does depend a bit on the regulatory environment. And likewise, on the waste and recycling side, there certainly could be some headwinds there if this thing is poorly executed. I think the industry is doing a good job of pushing back and making sure that we don't get penalized as being a passive receiver.

And I would say, from a litigation standpoint and more broadly, as regulation increases in the industry, if you think about the last 25, 30 years, we've done a really good job of passing on that cost of regulation and not making that hurt returns. And I think over time, given the nature and complexity, it favors the larger players. So we want regulation to be thoughtful and intelligent, but we see that, again, over time, we're piece [Phonetic] through PFAS.

[Sabahat Khan, Analyst at RBC Capital Markets]

Great. Thanks very much.

[Operator]

Thank you. The next question is from Tony Bancroft with Gabelli Funds. Please go-ahead.

[Tony Bancroft, Analyst at Gabelli Funds]

Thanks for taking my question. Great job, gents on the quarter. Regarding the plastics, maybe just step up climbing to the 30,000 feet and just sort of long-term view on it. With these -- with regulations that have been implemented on plastics, like the ones that 1 and 2 affect in Canada, I maybe assume as it goes to Canada and California goes the rest. How do you see those maybe strength -- stricter regulations and what can be made and thrown out versus the need to be recycled and the restrictions on that, how is that impact in the long term your Polymer Centers? And maybe how it changes producer behavior and what they'll produce. And how does that maybe impact your long-term net return on investment for those facilities?

[Jon Vander Ark, Chief Executive Officer at Republic Services]

Yeah. Listen consumer packaged goods companies for a long time have talked about minimum content goals. I think when the regulatory environment came online with California and the other states have followed, that's really what's driven different activity in the marketplace. So we had pretty clear expectations for returns when we built the Las Vegas Polymer Center, as we always do, we're going to be good stewards of capital, and we've certainly exceeded our expectations there.

And I think there's more upward opportunity as we go, we could sell up that facility 5 times over. And the same will be true in Indianapolis and the other centers, the market is structurally short-supplied of recycled PET, and we've got the unique capability of collecting something 5 million times a day, right? And so we can be the anchor tenant of our own facility on that front. So over time, I think we'll think about innovating on collection. So how do we get more PET and more olefins into the system? And then that might spark the opportunity to create a fifth or a sixth Polymer Center, and we'll take that on as we go.

[Tony Bancroft, Analyst at Gabelli Funds]

Great answer. Thanks so much. Great job.

[Operator]

Thank you. The next question is from Tobey Sommer with Truist Securities. Please go-ahead.

[Tobey Sommer, Analyst at Truist Securities]

Thanks. A question for you on the hazardous side. How is the sort of pipeline and overall demand? And do you think it's sufficient to easily absorb new incinerator capacity coming towards the end of this calendar year?

[Jon Vander Ark, Chief Executive Officer at Republic Services]

Yeah, pipeline is strong. It's activity, like I said, was certainly weather-related impact in the first quarter. Pipeline is strong. We got a number of attractive things, again, both on recurring streams and some event work in the pipeline. The market is structurally short-supplied on incineration. And even with the new capacity coming online, I think it's likely to be tight for the foreseeable future on that front.

And then you think about any kind of medium to even a bearish case on PFAS is going to push more volume in liquid side into incineration. So we see that, again, market being tight supplied for the foreseeable future.

[Tobey Sommer, Analyst at Truist Securities]

Appreciate that. And then if I could ask a question on the expense side beyond wages. In terms of hiring, training, and the safety events that tend to happen more frequently with new employees, are those other elements around direct compensation also sort of seeing less growth in sort of a benefit to margins this year?

[Jon Vander Ark, Chief Executive Officer at Republic Services]

Yeah. We're seeing certainly great tracking -- safety numbers. We talked about turnover, we talked about NPS. And listen, all these things are connected. We've done this a long time, and we know that when you are fully staffed and you've got trained and tenure drivers, they provide great customer service, right? It lowers your risk costs. Those customers are happy with the product offering and they're willing to pay more and stay longer. So we're certainly seeing some of the benefits of reduced turnover as well.

[Operator]

Thank you. The next question is from James Schumm with TD Cowen. Please go-ahead.

[James Schumm, Analyst at TD Cowen]

Hey, thanks. Good afternoon. Just curious if you guys are seeing any trends in the residential business with respect to competition or pricing.

[Jon Vander Ark, Chief Executive Officer at Republic Services]

Yeah, look, I think that that's -- we've talked about this at length. That's over the last decade as the business has improved and transformed lots of ways. That's one of the parts of the business that hasn't made as much progress. And we have a very strong belief that we need to raise returns in that part of the business. And on balance, I'd say, competitive conduct is improving in terms of people getting a fair return for the work they do, it still has room to improve.

And we're going to be disciplined in that space, and we're not going to do work for low returns. And if the city wants a different provider who might be cheaper, but doesn't provide as much benefit, so be it, we're going to put our -- allocate our capital to places where we get a very attractive return.

[James Schumm, Analyst at TD Cowen]

Got it. Thanks for that. And then I'm assuming turnover is trending lower, but did you give any specifics there? And what's your target for a turnover if you have one, and apologies if I missed it.

[Jon Vander Ark, Chief Executive Officer at Republic Services]

No problem. We don't talk about probably its sub-20%. And there's a seasonal curve to turn over, obviously, again, it goes up in Q2 and Q3, just like volumes do, and comes down in Q4 and Q1 running the business sub 20%, right, is getting very attractive in terms of all the operating metrics I talked about earlier, including the financial performance of the business.

[James Schumm, Analyst at TD Cowen]

Okay. Thank you very much.

[Operator]

Thank you. The next question is from Stephanie Moore with Jefferies. Please go-ahead.

[Harold Antor, Analyst at Jefferies Financial Group]

Hello, this is Harold Antor on for Stephanie Moore. I guess just on the M&A side, do you expect this year to be above average M&A? We've heard some of the other competitors, say, M&A this year may be a little bit more active. And I guess in terms of your verticals, which verticals would you look to see -- would you look and made the biggest gains in M&A? Thank you.

[Jon Vander Ark, Chief Executive Officer at Republic Services]

Listen, we had a really outsized -- we're coming off $5.5 billion of M&A spend over the last 3 years. There's always some episodic nature of that. We closed two really big transactions last year in the fourth quarter. And I think last year, it was a $1.8 billion spend, $1.4 billion of it was in recycling waste. So there's a natural ebb and flow of just when those deals close.

And we don't time any of those things around a quarter or a year, right? We do that when the seller is ready to sell on that front. The pipeline remains strong in Recycling and Waste and Environmental Solutions. The only place, I'd say, we're slightly self-constrained is on the Environmental Solutions field services side of the business only because we're doing so much IT integration work that we're letting that team get focused there.

And again, the pipeline is certainly building, and we could close more opportunities right now. We're pausing until 2025 on that when we have a really solid foundation to integrate companies into because that's what we think we maximize the synergies of those acquisitions.

[Harold Antor, Analyst at Jefferies Financial Group]

Thank you. And I believe you said recycled commodities are trending at $160 per ton. Is that what you're baking in for 2Q? And if not, I guess, what are you baking in there? And I guess one housekeeping is, what is internal inflation running right now?

[Brian DelGhiaccio, Chief Financial Officer at Republic Services]

Yeah. I mean right now, we're just pegging to what we see, which is running right around that $160 per ton. But back to my earlier comment, we want to see that stay for a longer period of time before we sit there and say that, that's where it's going to be for the remainder of the year.

[Harold Antor, Analyst at Jefferies Financial Group]

Thank you.

[Operator]

Thank you. The next question is from Mike Feniger with Bank of America. Please go-ahead.

[Mike Feniger, Analyst at Bank of America]

Hey, everyone. Thanks for taking my questions. Just a quick one. I apologize if you already addressed it, but I think EBITDA was a little bit down in Environmental Solutions or Environmental Services, margin was down a little bit. You might have addressed it earlier, but apologies if there was something you would want to call out of why that happened and how we kind of think about how that plays through the full year. Thanks, everyone.

[Jon Vander Ark, Chief Executive Officer at Republic Services]

Sure. Yeah. No, most of that is the acquisition we did in the fourth quarter, ACT. And as you know, when we do acquisitions, we always invest heavily in Q1 or in the first year rather, the pro forma to integrate on that front. So that's what's the drag on that. But again, our margin outlook for ES is certainly positive for the year.

[Brian DelGhiaccio, Chief Financial Officer at Republic Services]

Yeah. We would expect that to abate that margin headwind on the acquisition, and we ultimately expect to see margin expansion in that business on a full-year basis.

[Mike Feniger, Analyst at Bank of America]

And would it be Brian above what you would expect for the solid waste business?

[Brian DelGhiaccio, Chief Financial Officer at Republic Services]

Yeah. Well, look, solid waste ran at 120 basis points in our first quarter. We talked about that cadence on Environmental Solutions moving in that 75 to 100 basis points per year, right? And we see that on a sustained basis in the medium term until we hit that medium-term target of circa 25%. So I think you can think of it in that ZIP code.

[Mike Feniger, Analyst at Bank of America]

Yeah. And lastly, guys, just to wrap up, Brian, obviously, there's a lot of focus on CPI, either inflation stayed sticky, rolling over, moderating. Can you just remind us when we think of CPI, there's obviously the headlines CPI? There's what you guys have kind of converted over time. Can you just remind us where we are in that process? That would be helpful. Thanks everyone.

[Brian DelGhiaccio, Chief Financial Officer at Republic Services]

Yeah. So if you just take a look, again, if you look at our entire revenue stream, about 45% of our revenue has some sort of contractual pricing restriction, 55% in the open market. So of that 45% that has that contractual pricing mechanism, 23% is directly linked to CPI, headline CPI, 27% are alternative indices like water, sewer trash garbage trash. And then the remaining 50% or either a fixed rate increase or some sort of rate review, things of that nature. So we've continued to move, right, the book away from the headline CPI to alternative indices, where now we have more on alternative indices than we do on headline.

[Operator]

Thank you. The next question is a follow-up from Michael Hoffman with Stifel. Please go-ahead.

[Michael Hoffman, Analyst at Stifel Nicolaus]

I just wanted to play a little cleanup. So one rolls off this temporary container business, is it not correct that you would park equipment pretty quickly reposition drivers' raised price? So this may show up as a volume calculation is not that big of an impact to profitability because you can pivot so quickly.

[Jon Vander Ark, Chief Executive Officer at Republic Services]

Yeah, certainly, Michael. I mean, we're dynamic in that in the market. And if you look at the quarter, volume was down 10.8%, but price was up 7.1%. And I just think that speaks to the strength of the execution, frankly, that strength of the industry, right? In an environment where volume is declining. If you go back a decade or two, you might see behavior change and pricing will be flat or even pricing or negative. And I think people understand the value of the products and services they're delivering and the ability to flex and scale in that business is quicker than almost any and certainly, our team has done a great job of that.

[Michael Hoffman, Analyst at Stifel Nicolaus]

And then the other would be -- well, the incineration comment I concur with is will remain tight for a while. U.S. Ecology was predominantly an inorganic chemistry play on the disposal side and the incineration world is predominantly organic. So it's less impactful to you anyway. It's not that you don't have organics, but you're much more of an inorganic play.

[Jon Vander Ark, Chief Executive Officer at Republic Services]

But yeah, I would say historically, that was true, Michael. But as we provide, again, a broader set of products and services, we certainly expanded the offering right? And we're a significant player in that place -- in that space in terms of liquids because we're going to recurring revenue generators and handling 5, 6, 7, 8, 10 products in their facilities and it can certainly be on the organic and inorganic side.

[Michael Hoffman, Analyst at Stifel Nicolaus]

Right. Okay. But the dispose -- landfill disposal side is still predominantly inorganic. So this is the fuel blending and liquids side is getting you into the organics.

[Jon Vander Ark, Chief Executive Officer at Republic Services]

Right.

[Michael Hoffman, Analyst at Stifel Nicolaus]

Okay. Great. Thank you.

[Operator]

Thank you. At this time, there appear to be no further questions. Mr. Vander Ark, I'll turn the call back over to you for closing remarks.

[Jon Vander Ark, Chief Executive Officer at Republic Services]

Thank you, MJ. I would like to thank the entire Republic Services team for their efforts and commitment to driving lasting value for all of our stakeholders. I'd also like to make a special acknowledgment to Michael Hoffman, Senior Statesmen on the call. He's been with the industry for decades. And as he's announced, he's starting a new chapter, certainly supporting the industry in a different capacity. But over the last number of decades, has certainly seen a lot of transformation in the industry and has handled this environment in this community with a lot of excellence and professionalism. So congratulations, Michael, in your next chapter. Have a good evening, everyone, and be safe.

[Operator]

[Operator Closing Remarks]

Participants

Corporate Executives

• Aaron Evans, Vice-President of Investor Relations
• Jon Vander Ark, Chief Executive Officer
• Brian DelGhiaccio, Chief Financial Officer

Analysts

• Adam Wijaya, The Goldman Sachs Group, Inc.
• Toni Kaplan, Morgan Stanley
• Michael Hoffman, Stifel Nicolaus
• Bryan Burgmeier, Smith Barney Citigroup
• Noah Kaye, Oppenheimer Holdings Inc.
• David Manthey, Robert W. Baird
• Sabahat Khan, RBC Capital Markets
• Tony Bancroft, Gabelli Funds
• Tobey Sommer, Truist Securities
• James Schumm, TD Cowen
• Harold Antor, Jefferies Financial Group Inc.
• Mike Feniger, Bank of America Co.