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KeyCorp Q2 2024 Earnings Call Transcript

Operator

Good morning and welcome to KeyCorp's Second Quarter 2024 Earnings Conference Call. As a reminder, this conference is being recorded. I'd now like to turn the conference over to the Head of Investor Relations, Brian Mauney. Please go ahead.

Brian Mauney
Head of Investor Relations at KeyCorp

Thank you, operator, and good morning, everyone. I'd like to thank you for joining KeyCorp's second quarter 2024 earnings conference call. I am here with Chris Gorman, our Chairman and Chief Executive Officer; and Clark Khayat, our Chief Financial Officer. As usual, we will reference our earnings presentation slides, which can be found in the Investor Relations section of the key.com website.

In the back of the presentation, you will find our statement on forward-looking disclosures and certain financial measures, including non-GAAP measures. This covers our earnings materials as well as remarks made on this morning's call. Actual results may differ materially from forward-looking statements and those statements speak only as of today, July 18, 2024, and will not be updated.

With that, I will turn it over to Chris.

Chris Gorman
Chairman and Chief Executive Officer at KeyCorp

Thank you, Brian. I'm on Slide 2. This morning, we reported earnings of $237 million or $0.25 per share, which is down $0.02 from the year-ago quarter, but up $0.05 sequentially. On a quarter-over-quarter basis, revenue was essentially flat as we offset the expected pullback in investment banking fees from a record first quarter with growth across the balance of the franchise. Expenses remained well controlled and credit costs were stable. Importantly, we continue to deliver on our clearly defined path to enhanced profitability as we -- that we detailed a little over a year ago.

Net interest income grew from what we continue to believe will be this cycle's low in the first quarter, and we remain confident in our ability to deliver on our NII commitments for both the full-year 2024 as well as the fourth quarter exit rate. Deposit value creation continues to be a positive story for Key. This quarter, deposits grew by 1% sequentially, while the pace of increase in deposit costs continued to decelerate. Additionally, non-interest-bearing deposits stabilized at 20% of total deposits. We were also pleased to see client deposits up 5% year-over-year. Consumer relationship households are up 3.3% annualized year-to-date.

Finally, we continue to be very disciplined with respect to pricing. Our cumulative deposit beta stands at 53% since the Fed began raising interest rates. With respect to non-interest income, we have made continued progress against our most important strategic initiatives.

In our Wealth Management business targeting mass-affluent prospects, production volumes hit another record in the second quarter as we added 5,600 households and over $600 million of household assets to the platform. Since launching this business in March of last year, we have added over 41,000 [Phonetic] households and about $2.9 billion of new household assets to Key.

Within our existing customer base, we believe we have a great opportunity. Over one million Key retail households have investable assets of over $250,000 and only about 10% are existing customers in our investment relations -- in our Investment business. Overall, as a company, our assets under management have now reached $57.6 billion.

In commercial payments, we continue to see strength in our commercial deposits with 9% growth year-over-year and a relatively flat beta since year-end. Cash management fees are growing at approximately 10%. Our primacy focus has made this a core competency for us. We continue to see momentum as our clients are more focused than ever on working capital solutions and driving efficiency in their own businesses. Additionally, our focus on verticals like healthcare, real estate and technology create meaningful deposit opportunities and our embedded banking strategy was well-timed given the growth we're seeing in that market.

In Investment Banking, as we have previously communicated, our second-quarter fees were below those of the first quarter. Our positive outlook for the business, however, remains unchanged. Our pipelines are higher today than last quarter, year-end, and year-ago levels. Our M&A pipeline remains near-record levels and the near-term outlook for other investment banking fee revenue streams have improved. At this point, we expect a stronger second half of the year, consistent with our prior guidance. Our national third-party commercial loan servicing business also continues to perform well. This is a countercyclical business that also gives us unique insight into the commercial real estate market. We continue to feel very good about our growth prospects for this business.

Lastly, on Loans. Broadly, loan demand remains tepid and the pricing environment remains competitive. It has also taken some time after our focus on improving our liquidity and capital ratios last year to get our machine fully up to speed. Despite recent volume trends, we are optimistic we will start to see stabilization and potentially some growth in the back half of the year. Our pipelines are building. In the middle market, our pipelines are over 50% higher than last quarter, and in our institutional business, engagements broadly are picking up as well.

Turning to capital. This quarter, our common equity tier one ratio improved by roughly another 20 basis points to 10.5%. Our marked CET1 intangible capital ratios also improved. As-reported a few weeks ago, we have received the results of the Fed's stress test or defest, which implied a preliminary stress capital buffer for Key of 3.1%, which is up 60 basis-points from the SCB we received in 2022. I'll make just a few comments.

First, even under this preliminary buffer, we have plenty of excess capital. Our 10.5% CET1 ratio compares to what would be a new 7.6% implied minimum. So the results continue to illustrate our strong capital position. Secondly, we, like others in our industry, don't have insight into the Fed's models. The Fed's modeled loan losses for Key, particularly for our commercial real estate and first-lien mortgage portfolios, are inconsistent with our internally run stress tests. We look-forward to a continued constructive dialog with our regulators on this topic.

Looking forward, I am excited about what lies ahead for Key. We have been discussing our net interest income pivot for each of the last several quarters. The pivot is now upon us. NII headwinds that we have experienced will now become NII tailwinds as we go forward. Concurrently, I'm also encouraged by the business momentum we continue to see across the franchise. We demonstrated momentum in wealth management and commercial payments again this past quarter and we are driving meaningful client deposit growth across the entire franchise.

Lastly, investment banking and loan pipelines are up meaningfully from prior periods.

With that, I'll turn the call over to Clark to provide more details on our financial results. Clark?

Clark Khayat
Chief Financial Officer at KeyCorp

Thanks, Chris, and thank you, everyone, for joining us today. Now on Slide 4. For the second quarter, as Chris mentioned, we reported earnings per share of $0.25, up $0.05 per share versus the first quarter or $0.03 per share adjusting for last quarter's FDIC special assessment. Sequentially, revenue was essentially flat, down 0.5% as a 1.5% increase in net interest income was offset by a 3% decline in non-interest income, while expenses declined more meaningfully by 6% or 4%, excluding FDIC assessment impacts.

Credit costs were stable and included roughly $10 million build to our allowance for credit losses this quarter. On a year-over-year basis, EPS declined driven by a tough net interest income comparison, but as we've shared previously, we expect NII will start to become a real tailwind next quarter in the back half of the year. Non-interest income grew 3%, while expenses were flat.

Moving to the balance sheet on Slide 5. Average loans declined about 2% sequentially to $109 billion and ended the quarter at about $107 billion. The decline reflects tepid client demand, a 1% decline in C&I utilization rates, our disciplined approach as to what we choose to put on our balance sheet and the intentional runoff of low-yielding consumer loans as they pay-down and mature. As Chris mentioned, we continue to have active dialog with clients and prospects and our loan pipelines are building nicely, which gives us optimism that balances will stabilize or begin to improve from June 30 levels.

On Slide 6, average deposits increased nearly 1% sequentially to $144 billion, reflecting growth across consumer and commercial deposits. Client deposits were up 5% year-over-year as broker deposits have come down by roughly $5.8 billion from year-ago loans. Both total and interest-bearing cost of deposits increased by 8 basis points during the quarter, a slower rate of increase compared to the first-quarter as short-term rates have remained high. Three basis points of the increase is due to the intentional addition of roughly $1.6 billion of time deposits, reflecting a more conservative approach as we prepare for anticipated changes in liquidity rules. Non-interest-bearing deposits stabilized at 20% of total deposits and when adjusted for noninterest-bearing deposits in our hybrid accounts, this percentage remained flat linked-quarter at 24%.

Our cumulative interest-bearing deposit beta was 53% since the Fed began raising interest rates. Our deposit rates remained stable across the franchise with ongoing testing by product and market. Given higher rates through the year, we have not seen as much opportunity to reduce deposit rates. However, we've continued to attract client deposits without having to leave the market on rates, nor have we been paying the cash premiums that many of our competitors are offering to attract new operating accounts.

Moving to net interest income and the margin on Slide 7. Tax-equivalent net interest income was $899 million, up $13 million from the prior quarter. The benefit from fixed-rate asset repricing, mostly from swaps and short-dated U.S. treasuries was partly offset by higher funding costs, lower loan balances and impact from roughly $1.25 billion of forward-starting swaps that became effective this quarter. You will recall that we put these swaps in place in 2023 at a then prevailing forward rate of 3.4% as we were managing the roll-offs of the 2024 swaps.

Net interest margin increased by two basis points to 2.04%. In addition to the NII drivers just mentioned, the previously mentioned liquidity build this quarter impacted NIM by about two basis points. Cash assets increased by roughly $3.5 billion sequentially. We continue to believe that our NIM bottomed in the third quarter of 2023 and that NII bottomed in the first quarter of 2024.

Turning to Slide 8, non-interest income was $627 million, up 3% year-over-year. Compared to the prior year, the increase was primarily driven by trust and investment services, commercial mortgage servicing fees and investment banking fees. This offset a 21% decline in corporate services income, which has reverted to a more normalized level as 2022 and the first-half of 2023 benefited from elevated LIBOR SOFR related transition activity.

Commercial mortgage servicing fees rose 22% year-over-year, reflecting growth in servicing and active special servicing balances. At June 30, we serviced about $680 billion of assets on behalf of third-party clients, including about $230 billion of special servicing, $7 billion of which was in active special servicing. Trust and investment service fees grew 10% year-over-year as assets under management grew 7% to $57.6 billion. We saw positive net-new flows in the quarter and as Chris mentioned, sales production set another record in the quarter.

Our investment banking fees were consistent with our prior guidance for the quarter. Across products, higher M&A and debt origination activity offset lower syndication and commercial mortgage activity. On Slide 9, second quarter non-interest expenses were $1.08 billion, flat year-over-year and down 4% sequentially, excluding FDIC special assessments. This quarter, we incurred an additional $5 million FDIC charge on top of last quarter's $29 million assessment.

On a year-over-year basis, personnel expenses were up due to Key higher stock price, offset by lower marketing and business services and professional fees. Sequentially, the decline was driven by lower incentive compensation and employee benefits from FICA seasonality in the first quarter.

Moving to Slide 10, credit quality remained solid. Net charge-offs were $91 million or 34 basis points of average loans and delinquencies ticked up only a few basis points. Non-performing loans increased 8% sequentially and remained low at 66 basis points of period-end loans at June 30, and as expected, the pace of increase in criticized loans slowed markedly to 6% in 2Q following our deep-dive in the first quarter. We expect that to continue to moderate and flatten out by the end of the year, assuming no material macro deterioration.

Turning to Slide 11, we continue to build our capital position with CET1 up 20 basis points in the second quarter to 10.5%. Our marked CET1 ratio, which includes unrealized AFS and pension losses, improved to 7.3% and our tangible common equity ratio increased to 5.2%. The increases reflect work we've done over the past year to build capital and reduce our exposure to higher rates. We have reduced our DDL1 by 20% over the past 12 months and at June 30, our balance sheet is effectively interest-rate neutral over a 12-month run.

Despite higher rates, our AOCI improved by about $170 million to negative $5.1 billion at quarter-end, including $4.3 billion related to AFS. On the right-side of the slide, we've extended our AOCI projections through 2026. As we've been doing, we show two scenarios, the forward curve as of June 30, which assumes six cuts through 2026 and another scenario where rates are held at June 30 levels throughout the forecasted time horizon. With the forward curve, we would expect AOCI to improve by $1.9 billion or 39% by year-end 2026. If current rates remain in place, we would still expect $1.7 billion of improvement given the maturities cash flow and time.

Slide 12 provides our outlook for 2024 relative to 2023. Our P&L guidance remains unchanged across all major line items. We have updated our loan guidance to reflect the lack of demand we referenced. We now expect average loans to be down 7% to 8% in 2024 and for the year-end 2024 loans to be down 4% to 5% compared to the end of 2023. This implies fourth quarter loan balances are flat to up $1 billion from June 30 levels.

We also positively revised our average deposit guidance to relatively stable from flat to down 2% with client deposit growth in the low single-digit range. We continue to believe we can hit our full-year 2024 and fourth quarter exit-rate net interest income commitments even if loan volumes end-up slightly short of our revised target.

On Slide 13, we update the net interest income opportunity from swaps and short-dated treasuries maturing. The cumulative opportunity stood at about $950 million using the June 30 forward curve, little change from last quarter. As of the end of the second quarter, we've realized approximately 50% of this opportunity, which is shown on the left-side in the gray bars. This leaves about $480 million annualized NII opportunity left, which we expect to capture over the next three quarters with the most meaningful benefits expected to occur in the fourth quarter and first quarter of 2025.

Moving to Slide 14, we've laid out for you the path of how we intend to get from the $899 million of reported net interest income in the second quarter to a $1 billion-plus number by the end-of-the year under a couple of potential rate scenarios. In short, we believe we have about $130 million of tailwinds from lower fixed-rate assets and swaps running off and from higher day count. The rest largely nets out and includes what we believe are relatively conservative assumptions around modest loan growth, deposit costs, funding mix and near-term negative NII impact from a Fed rate cut or two.

In the top walk, we've laid out the drivers of the growth, assuming the Fed cuts once in December. In this scenario, we expect about $80 million benefit from swaps in U.S. treasuries. We also expect growth from redeployment of lower-yielding assets, more specifically approximately $2 billion of other security cash flows in the back half of the year and about $1.5 billion of maturing consumer loans. Day count and some pickup in loan fees drives the other $10 million to $15 million.

In the bottom walk, we performed the same exercise, but this time assuming the Fed cuts by 25 basis points in September and again in December. While we still believe we can comfortably achieve our full-year NII target rate in this scenario, we do become a little tighter on fourth quarter exit-rate, although we still think we'll hit that guide. Keep in mind, while two rate cuts this year would have a near-term impact on NII as it takes time to deploy deposit beta, we would expect to recapture that effect in 2025. It would also likely drive improved balance sheet dynamics as we would see benefit from the approximately $7 billion of forward-starting received fixed swaps that come off in the first-half of 2025 as we position ourselves to be modestly liability sensitive next year.

In addition, rate cuts would most likely provide benefits beyond NII, higher client transition -- transaction activity, more demand for credit and improvements of capital. So we would welcome this trade-off. With that, I'll now turn the call back to the operator for Instructions for the Q&A portion of our call. Operator?

Operator

Thank you. [Operator Instructions] One moment please for the first question. And we go to the line of Ebrahim Poonawala with Bank of America. Please go ahead.

Ebrahim Poonawala
Analyst at Bank of America

Hey, good morning.

Chris Gorman
Chairman and Chief Executive Officer at KeyCorp

Good morning, Ebrahim.

Ebrahim Poonawala
Analyst at Bank of America

So I guess maybe, Clark, just starting out with NII means a huge focus for the stock. Looking at the Slide 14, it seems like the $120 million is locked in no matter what so fourth quarter NII one or two, and then the upside from there is driven by how some of the second part of that walk works out. So give us a sense of the downside risk on NII if loan growth ends up being weaker or negative in the back half and implications, I guess, more so for '25 versus '24. Just talk through us in terms of -- given good color on the Fed rates, I'm just wondering what weaker loan growth would imply and the scenario where we get to the 2.5 NIM versus the 2.4?

Clark Khayat
Chief Financial Officer at KeyCorp

Yeah. Okay. Thank you, Ebrahim. And maybe I'll just kind of reground everybody in the whole thing and then I'll get to your question because I'm sure this is not -- you're not unique in the NII question for the fourth quarter. So first of all, I think we've been really consistent or tried to be that a lot of this pull-through will happen in the second half of '24, which we would expect will materialize as you see on the slide and you noted.

So we've talked a lot about the structural roll-off in swaps and treasuries. So just a reminder, $5.5 billion of treasuries maturing in the second half at an average yield of about 47 basis points, $3.8 billion of swaps at about 60 basis points and then $2 billion of securities repricing at roughly low-to-mid 2% yield. So just that's the piece on the left that you referred to. There is another $10 million to $15 million in day count and fees. So again, we feel fairly good about that pulling through. And we do expect deposit costs to continue to rise. So let's assume one cut coming in December. We guided to a mid-50s beta if there's no cuts. So a little bit of drift up, if there's one cut in December. That won't be impacted materially. We will see some benefit on betas if there's a cut in September, but we will also see the impact obviously of loan yields coming down and that will happen in advance, not just because the loans reprice immediately, but SOFR will reflect that, as you know, a little bit before that cut. So there's a little bit of negative drag in 2024 if there's a first cut in September.

As you commented, right, loan balances will be the variable. So we've been a little weaker in the quarter than planned. As Chris said, our pipelines are strengthening materially. I think that's a function of ongoing engagement with our teams, with clients and prospects. As you said, middle market is up 50% plus on the pipeline side. So we do expect and are starting to see some traction in the back half. I think if there's a little bit lighter loan growth than what we guided to, we'll still be okay getting there. I think if it's materially lower, then that's a different conversation.

What the real implication is, I think, and probably where your questions going is, what does that mean for 2025, and the size of the balance sheet and the loan book going there? So, look, I do think we all expect rate cuts to come although I'm certainly not very good at predicting the economy. So I won't try to do that, but should we get some rate cuts, we do think that will create more client activity. We're already -- as we talked about in pipeline and engagement dialog, seeing client interest in that. I think that means even if we start at a lower exit rate on loans, we will see good strong growth going into 2025 on loans. In the 12 years, I've been at Key, other than the last 12 months, we've been a leader on commercial loan growth and I don't see anything today that would cause me to believe that will be different going forward.

But I do think its valuable maybe to add a couple of pieces of content on 2025 that we really haven't covered. We've been, you know, laser-focused on 2024 swaps and treasury. So let me just add something that we've included in the appendix on Slide 20, which just gives you some sense of maybe some repricing opportunity in '25 as well. And that is about $20 billion of additional asset repricing that comes next year. Those yields are low 3%, and that comprised of $5.2 billion of swaps coming off at 1.80 [Phonetic]. So some more swap pickup, not as meaningful as what we're seeing today, but not unmeaningful at those levels, another $11 billion-plus of fixed-rate loan repricing that are coming off at 4.15 [Phonetic] and then $4.2 billion of fixed-rate securities that are about 2.75 [Phonetic]. So definite opportunity there. You'll also get the full-year move and impact of the fourth quarter treasuries that will come off the books and swaps. And then as rate cuts come in, we'll have the full year '25 to deploy that beta into our consumer book.

So I do think there are headwinds or tailwinds for us, sorry, as we get into 2025. And I think, you know, we have confidence we'll be able to grow loans and add clients on the commercial side as well.

Ebrahim Poonawala
Analyst at Bank of America

That's a great color. Thanks, Clark, for walking through. The other question is just on Slide 10, you look at NPLs and criticized picking up sequentially. We are seeing a lot of banks talk more about losses coming from C&I. Remind us in terms of your outlook on sort of what you're seeing from your customers on C&I? Any specific areas where you've seen credit degradation that could lead to just higher NPLs going forward and charge-offs? Thank you.

Chris Gorman
Chairman and Chief Executive Officer at KeyCorp

So Ebrahim, it's Chris. A couple of things. One, the normal migration from criticized to non-performers, it's playing out exactly as we would have expected it to. Stepping back for just a second, our C&I book, 53% of it is investment-grade, 70% is secured. And so most of them have very low utilization in terms of borrowings.

So we start from a pretty good place. Your question is a good one though as to where sort of the action is. And let me tell you where we're seeing some people impacted by the higher for longer scenario. Consumer goods, some business services, some equipment businesses. On the other side of the equation, we're starting to see actually healing in the healthcare sector.

So think about seniors housing, think about facilities-based healthcare. We're seeing that kind of going in the other direction. The other thing that we always look at is what's the mix of downgrades to upgrades and downgrades still exceed upgrades, but that ratio is starting to close. So that's kind of how we're thinking about it.

Obviously, C&I is a very broad category in general, but that's kind of a of sort of how we're thinking about it.

Clark Khayat
Chief Financial Officer at KeyCorp

And the only other thing, Ebrahim, I'd just follow on from the -- from the financial standpoint, we built the reserve very strongly over the last 12 months. We came in, I think, solidly in net charge-off and provision in the quarter. We do expect some normalization. So we'd expect net charge-offs to pick-up in the back-half. That's, I think, fairly consistent with where we've been. We're comfortable in our 30 to 40 basis point range. I did say last month, we probably tend to the higher-end of that, but that's really a denominator issue on loans versus more charge-offs than expected.

Ebrahim Poonawala
Analyst at Bank of America

Thank you for taking the questions.

Chris Gorman
Chairman and Chief Executive Officer at KeyCorp

Thank you.

Operator

Next, we go to Scott Siefers with Piper Sandler. Please go ahead.

Scott Siefers
Analyst at Piper Sandler Companies

Good morning, guys. Thanks for taking the question. So Clark, I appreciate that sort of walk-through on the NII. I still have sort of an NII related question. Maybe when you look at sort of the deposits that -- so the deposit base looks like it's going to come in better than you had anticipated previously. Can you maybe walk-through what kinds of deposits you're growing and what sort of what the spread looks like on those? So I think there's probably some question if we dial back the loan growth expectation, but we're still getting funds in that will go into something, just sort of what that spread looks like in your view?

Clark Khayat
Chief Financial Officer at KeyCorp

Yeah. So good -- thanks, Scott, for the question. So one, I'd say, look, we're always going -- we're always trying to grow operating accounts and checking accounts. So we're going to -- we'll do that kind of regardless of what we think is happening on the asset side of the balance sheet. We did mention we added a little bit of CDs intentionally just to get ahead of what we think are some tightening liquidity expectations.

And if we don't see loan growth for whatever reason, again, we don't expect that. We do have some funding optimization, whether it's continuing to drive down the brokered CDs or our FHLB advances. So we think we'll have some opportunity to do that. We have built the cash position. So at the end of the quarter, we were kind of in the $15 billion range. And so that gives you some indication of where that cash is sitting at the moment.

But I would say just on deposits, maybe highlight a couple of things on where we see the back half going. One, I think positively in the commercial book, we continue to have very active dialog with clients about their accounts. We've talked a lot about hybrids, for example. That continues to be a really good product for our clients and for Key. And we've actually moved pretty meaningfully the percentage of clients that we would deem as sort of index or index like. So as we have dialogue as they talk about rates and we've been able to move them to a more index-like product or structure with obviously anticipation of down rates. So we think that will benefit us when cuts start to come.

And we're continuing to shorten the CD maturities, rates have stayed higher, so we haven't been as active driving those prices down. But we have been pulling in the maturities and we do have a decent amount coming due here in the fourth quarter that we'll be able to reprice to the extent rates do come down. So that's kind of a long view on that and we'd expect, you know, we've been pretty clear conservatively on down betas. If there's one cut, if there's a second cut, we'll obviously have more opportunity to deploy that in the fourth quarter, but we still think we'll probably lag a little bit, but that'll be tailwind for '25.

Scott Siefers
Analyst at Piper Sandler Companies

Perfect. Okay. Thank you, Clark. And then a little bit of a ticky tack question on the swaps commentary on Slide 13. So you said the $950 million annualized opportunity, which was -- that's down a little from $975 million last quarter. So I've gotten a couple of questions. Does that represent a reduction in expectations or is it that we've just already absorbed that difference and the $950 million is what's still remaining in the future?

Clark Khayat
Chief Financial Officer at KeyCorp

That should be a function of just where rates are as we do the calculation, but I can -- we can follow-up and give you the detail on that. If the forward curves come down a little bit, that would impact that.

Scott Siefers
Analyst at Piper Sandler Companies

Okay. Perfect. All right. Good. Thank you for taking the questions.

Chris Gorman
Chairman and Chief Executive Officer at KeyCorp

Yeah, thanks, Scott.

Operator

Next, we go to Ken Usdin with Jefferies. Please go ahead.

Ken Usdin
Analyst at Jefferies Financial Group

Hey, guys, good morning. Just a follow-up on just the loans in the context of the whole balance sheet. So I'm just wondering if you can give us a little bit more color on just -- how much of the loan growth versus what we see in HA [Phonetic] when we see your peers is just you guys just being more conservative? And can you talk a little bit about like how much did you keep of your originated? Did that change? And where specifically to when you mentioned earlier, Clark, the pipelines, like what areas do you see those pipelines coming? And is it more just the straight-up commercial? Thanks.

Chris Gorman
Chairman and Chief Executive Officer at KeyCorp

Sure, Ken, it's Chris. Let me start by kind of sharing with you with you kind of what's going on out there in the marketplace because I think loan demand is pretty tepid across the board. And here's what, as we're talking to clients, I think these are the unknowns that are keeping people from borrowing, in general.

One is just concerned about the economy, what's the trajectory? The next is rates, and it's two things. One, obviously, the cost of capital has gone up significantly as Fed funds rose from 25 to 525 bps. But on top of that, we've just had a lot of volatility in the tenure. And so, today, it's around 4.2%. I actually think we'll have higher for longer. And I think once that settles in, people will borrow. But as I talk to clients, if they think that it's going to go down, and they think rates are going to go down and go down precipitously, they're less inclined to make a move.

Also, there's kind of a 12- to 18-month lead-time around most big capex and property, plant and equipment projects, and people have kind of been putting those on hold. I think the election -- I think that also is just another variable out there. A lot of these closely held businesses, as they think about things like tax policy and the ability to take accelerated depreciation. So I think all of those are in the mix.

The next thing that I think also impacts it is there's no question that the rate of inflation is coming down. And so people that were first during the pandemic motivated to kind of go long inventory because of the supply issues. And then they were motivated to go long inventory because of inflation. That's kind of wearing off. So what we actually saw was a contraction in our utilization rate by a percentage point.

Going to your question about kind of what we keep on the balance sheet and what we place, in the quarter just ended, we raised $23 billion for the benefit of our customers and we kept 16% of it on our balance sheet. And typically throughout our history, we typically would have 20%, 16% is up a bit from last quarter. So that kind of gives you sort of a flavor of what's going on.

There is -- I sat down with all of our senior credit officers yesterday, and we are seeing in the marketplace some degradation in terms of structure. And as people compete for the loans that are out there, we clearly are not going to reach for structure at all. We don't feel like we need to do that. But that is -- that is an element, but it's not -- it's not the lion's share of what's going on.

On the positive side, we're starting to see transactional finance starting to come into the pipeline. For example, in our real estate business, 30% of the pipeline right now is transactional, which is a big change. So maybe that -- hopefully, that's helpful, Ken, in terms of how we're thinking about it, what's going on out in the marketplace.

Ken Usdin
Analyst at Jefferies Financial Group

Great. Thank you for that color. And the second question is just when we think about just the entirety of the balance sheet, your RWAs have come down a lot over the last year or so, CET1 is growing, CET1 even with AOCI, we can see in Slide 24 up to 7.3. The stress test went a little bit tougher. So just how important is that -- is managing to that with AOCI number, if at all relative to your 10.3 regular way? And just how you're thinking about just managing your capital position vis-a-vis the loan book and RWA growth? Thanks.

Chris Gorman
Chairman and Chief Executive Officer at KeyCorp

Ken, we feel good about our capital position. Obviously, since the beginning of -- since the initial proposal of the Basel III endgame, clearly, when the reproposal comes out, it will be pushed out and it will be less severe. We had said initially that we had a clear path to get to where we wanted to get to on both a CET1 and a marked CET1. And that really hasn't changed.

The other thing that I've said in the past is, I think as all these rules are applied and there's a lot of question marks because we've got the long-term debt proposal. We've got the Basel III endgame. I think when you put it all together, I'm not -- I won't be surprised if most people are where we are right now where you have kind of mid-70s sort of loan-to-deposit ratio. But that remains to be seen because we are yet to know, we'll have to see how it plays out on a couple of these rules.

Ken Usdin
Analyst at Jefferies Financial Group

Okay. Got it. Thank you, Chris.

Chris Gorman
Chairman and Chief Executive Officer at KeyCorp

Thank you, Ken.

Operator

Our next question is from Erika Najarian with UBS. Please go ahead.

Erika Najarian
Analyst at UBS Group

Hi, good morning.

Chris Gorman
Chairman and Chief Executive Officer at KeyCorp

Hey, Erika.

Erika Najarian
Analyst at UBS Group

My first question -- hey. Just on Slide 14, so it's pretty clear that $899 million plus, let's call it $125 million, you've got a $1.24 [Phonetic] billion in "theory" in the bad for 4Q '24. And I'm wondering of those green bars, Chris and Clark, in terms of improved funding mix and loan growth, and we just heard Chris talk about how perhaps the macro environment is not that great for loan growth. Could you walk us through sort of the probability of those green bars staying green?

Obviously, the last two will have everything to do with the rate curve, right? So -- and you gave us pretty good guardrails in terms of how to think about deposit costs. But tell us a little bit more about how you plan to achieve the improved funding mix and the loan growth to be net positive to that number?

Clark Khayat
Chief Financial Officer at KeyCorp

Sure. So let me handle the first one, Erika. So look, on improved funding mix, we're still sitting on something on the order of kind of $7 billion of FHLB advances. So we have some opportunity to continue to bring that down. We brought broker down close to $6 billion over the last year, but still some opportunity to manage that as well. And then on the margin, we can kind of calibrate where we think overall deposit costs will be based on the size of the balance sheet and the loan book.

So we do think we have some opportunity to do that and a little bit of leverage here in the back half of the year on maturities around things like CDs and MMDAs. So we're looking at that very dynamically. We're watching our loan pipelines as they materialize and we feel like we should be able to pivot one way or the other based on how much traction we're getting on loans.

Chris Gorman
Chairman and Chief Executive Officer at KeyCorp

And Erika, where we would expect to get loan growth are in areas where we've always been able to get a lot of loan growth. Things like renewables that are -- where we're a market leader and those are project financings where we were not aggressive last year, and now we are. The things like affordable similarly and also sort of the healthcare area where there's just a lot of consolidation.

Erika Najarian
Analyst at UBS Group

Got it. And my second question is a follow-up to Ken's question about capital. I think what struck me on Slide 11 is, I'm not sure how different the forward rate versus flat rate scenario are in terms of if deposit rates don't decline by that much. But how time versus, you know, rates, although granted, you only have 25 basis point difference in terms of the belly of the curve here is really what's going to heal the AOCI and obviously, the stress test is a -- was a bit of a negative surprise.

You know, as Clark said, you guys have always been a premier grower in commercial. And if macro comes back, you would think that Key is in a position to outperform peers. So to that end, I guess, how much is this adjusted AOCI impacting, if at all, your growth plans? It seems to be impacting your multiple and how investors think about you. But perhaps sort of square that for your investor base, Chris, in terms of how your RMs are going to market versus, you know, this sort of the difference between adjusted and reported? And Clark, just quick confirmation that should we assume a flat balance sheet from the 170.6 [Phonetic] through the end of the year? Thank you.

Chris Gorman
Chairman and Chief Executive Officer at KeyCorp

So I'll start with the first part of that. The -- our AOCI position has no impact at all on our RMs out competing in the marketplace. That's just not -- that's just not a variable for them at all. And to your point, under different -- under the two different rate scenarios we talked about, the difference is only $200 million. So it is a function of time, but it doesn't impact how we run the business day-in and day-out.

Clark Khayat
Chief Financial Officer at KeyCorp

Yeah. And I would just add to that, right? We do have consumer loans that continue to come down and that gives us both liquidity and capital to redeploy into commercial there. So to Chris's point, right, that's not something we're viewing as a limiter in the field. As far as the balance sheet through the rest of the year, I think, relatively flat is a good place to start. As I said to your -- in response to your optimization question, that can move around a little bit, but I wouldn't expect it to be meaningfully large moves on earning assets.

Erika Najarian
Analyst at UBS Group

So just to confirm, it feels like, you know, obviously, the go-to-market strategy, you were very firm, Chris if that's not impacted in terms of managing the balance sheet for these wins. Should we expect any RWA mitigation or credit risk transfers? Or do you feel like that's very much a 2023 story at this point?

Clark Khayat
Chief Financial Officer at KeyCorp

Yeah. I mean, and I appreciate your consistency on that particular item, Erika. It's -- look, it's something we spent a lot of time looking at and understanding, you know, which I think a lot of us did. We obviously had some peers do some things. By the way, in places where we had already made moves, so auto, in particular, where we had exited back in '21. There are some opportunities for us to do that, but frankly, we don't see a huge value in getting that additional CET1 at the moment. If something were to change, we know how to execute the transaction like that. We have a couple of portfolios that are likely prime candidates for that, but it's not clear to me at this moment that that's a lever that we need to pull to drive improved capital.

Chris Gorman
Chairman and Chief Executive Officer at KeyCorp

Obviously, the better you think your portfolio is the more expensive the transaction is.

Erika Najarian
Analyst at UBS Group

Got it. Thank you so much.

Chris Gorman
Chairman and Chief Executive Officer at KeyCorp

Sure. Thanks.

Operator

Next, we go to Gerard Cassidy with RBC. Please go ahead.

Gerard Cassidy
Analyst at RBC Capital Markets

Hi, Chris. Hi, Clark.

Chris Gorman
Chairman and Chief Executive Officer at KeyCorp

Hey Gerard.

Clark Khayat
Chief Financial Officer at KeyCorp

Hey Gerard.

Gerard Cassidy
Analyst at RBC Capital Markets

Chris, I know this is not really quantifiable, but obviously, you've been at this for quite some time. But I took interest in your comments about your pipelines and how strong they are. Can you give us some confidence on, there's pipelines and there's pipelines. How confident are you that these are real that they could pull through as you look at it over the next 12 months?

Chris Gorman
Chairman and Chief Executive Officer at KeyCorp

Yeah. Well, we -- as you can imagine, we have a pretty detailed review of our pipelines for just the reason that you mentioned. And I look at pipelines, it's a combination of probability times time, times fee. We spend a lot of time looking at them. Will some fall away? I'm sure they will. Will some things appear that will be relatively short-dated that will close expeditiously? That will happen as well. But we sweat the details on these pipelines where we haven't been as tight has been on some of the -- on some of the loan pipelines just because those that have a few more variables and people -- sometimes those deals get done away from you. But with respect to our Investment Banking pipelines, we're in good stead. Now, if we have a huge downturn and all of a sudden the markets change significantly, obviously, those pipelines can go away. But we feel good about the pipelines.

Gerard Cassidy
Analyst at RBC Capital Markets

Very good. And then as a follow-up on the credit, your Slide 10, I think you guys mentioned that there seems to be some improvement in the healthcare area. And in the C&I, I think you said it may have been durable consumer. The question on the C&I portfolio. Obviously, you guys have been very strong in capital markets for a number of years. And part of that, I presume you work with your -- the sponsors, the private equity guys and in earning the fees from those folks, they tend to also use your balance sheet. Is there any evidence that on the private equity side or the loans to non-depository financials, that category? And I know it includes insurance companies and less riskier borrowers, but is there any evidence that there's any credit concerns in that category of loans?

Chris Gorman
Chairman and Chief Executive Officer at KeyCorp

No, there's not. And you asked specifically about loans to the private equity community. Obviously, those are in the category of leveraged loans and we are literally in this kind of -- in this kind of rate increase. We're underwriting those literally every quarter. Are there -- are there some issues? Has there been some migration? Absolutely, but we're not -- we're not concerned about that universe of borrowers.

Clark Khayat
Chief Financial Officer at KeyCorp

And Gerard, that portfolio that would drive kind of that financials concentration. We've been in that 20-ish years. I think maybe there's one loss in that time-frame, like literally one credit. It's super clean, great returns, and it is actually the portfolio that we entered into that forward flow agreement with Blackstone, and that was entirely to manage the credit risk concentration, not for any concerns about the quality of that portfolio.

Gerard Cassidy
Analyst at RBC Capital Markets

Got it. And Clark, while I have you, just a quick technical question on that slide 20 where you gave us the 25 on refinancing dollar amounts and the coupon and the what you're receiving. What's the increase? For example, the 180 on the weighted-average rate received, if that was to convert today, what would it convert to? Same thing with the fixed-rate loans.

Clark Khayat
Chief Financial Officer at KeyCorp

Yeah. So today, we are putting forward starters on in 2025 for the purpose of, you know, getting a little bit liability sensitive going forward and we're putting those on kind of in the 4% range. So obviously, that depends on how forward-starting and how long they are, but that compares to the 180 quite favorably, obviously.

And even the -- even the 2.78 that sits out there in '26. So definite benefit there. On the fixed-rate consumer loans at 4.15, those are probably -- well, one, the student loan market just isn't there for a variety of reasons, rates and rates and the sort of overhang of the forgiveness in the holiday from the government. But if you were going to put on kind of the jumbo mortgage market, that's probably in the 6.5% to 7% range, but that isn't incredibly vibrant at the moment either.

But those would be the kind of comparison points. And then on your -- yes, if you did C&I, you'd be at 7%. So that would be the way we'd probably think about that replacement rate. And then on the securities, that 2.74 today is coming on kind of 5.5% to 5.75-ish range.

Gerard Cassidy
Analyst at RBC Capital Markets

Very good. Thank you, Clark.

Clark Khayat
Chief Financial Officer at KeyCorp

Yeah.

Operator

Next we have a question from John Pancari with Evercore. Please go ahead.

John Pancari
Analyst at Evercore ISI

Good morning.

Chris Gorman
Chairman and Chief Executive Officer at KeyCorp

Good morning, John.

Clark Khayat
Chief Financial Officer at KeyCorp

Hey John.

John Pancari
Analyst at Evercore ISI

As you're looking at the impact of the swap in treasury maturities and the benefit to NII, I know a heavy focus on the 4Q exit rate of the NIM and what it means. And clearly that has a pretty positive impact on 2025 and I believe from a revenue perspective, you could be looking at double-digit revenue growth and mid-teens or so on NII next year in terms of growth, just given that dynamic.

What type of -- how should we think about how much of that benefit really fall to the bottom line? Operating leverage for next year, looks like you know, it could be anywhere in the ballpark of 800 to 900 basis points positive operating leverage based on how consensus is thinking about it if you're looking at a 2% expense growth rate.

So is it that wide of positive operating leverage that you'll allow to materialize and allow this to fall to the bottom line or you think that we could be looking at something less than that?

Chris Gorman
Chairman and Chief Executive Officer at KeyCorp

Hey, John, it's Chris. We -- I don't disagree with your assumptions, but obviously, we're not yet coming out with sort of what our view is of 2025.

John Pancari
Analyst at Evercore ISI

Okay. All right. Thanks. And then separately on the deposit cost side, I know you indicated that you expect some incremental pressure on deposit costs and they increased this quarter, but a little bit less than first quarter and you cited the CDs actions on that front. Could you maybe just help us think about the incremental upside that you think is likely under maybe a forward curve assumption when you look at deposit costs from here?

Clark Khayat
Chief Financial Officer at KeyCorp

And when you say upside, just so I understand, you're talking about increase in rates or beta?

John Pancari
Analyst at Evercore ISI

Increase in rates, yes, sorry.

Clark Khayat
Chief Financial Officer at KeyCorp

Yeah, yeah. Look, so we guided to kind of mid-50s if there were no cuts, one cut will have a maybe minor impact on that. If that cut is in December, as you know, there's just not a lot of time to implement that and the reality is, I guess, technically if that cut occurs, the beta cycle is sort of over.

So the question is your -- is your beta on that first cut positive or negative? I think it would be in December, again, not a lot of impact. If we do get a cut in September as well, as I said, I think you're going to have a little bit of drift just by nature of the stickiness of the consumer book, but we think we'd have kind of a plus or minus 20 beta coming down.

And what that does on the overall cost, again, you get kind of into the technical definition of beta cycles ending. But I think you'd see in a September cut rates start to really flatten through the back half of the year, whereas with one cut in December, they may still be up a bit.

John Pancari
Analyst at Evercore ISI

Got it. Okay, great. Thanks, Clark.

Clark Khayat
Chief Financial Officer at KeyCorp

Yeah.

Operator

Excuse me. Next, we go to Matt O'Connor with Deutsche Bank. Please go ahead.

Matt O'Connor
Analyst at Deutsche Bank Aktiengesellschaft

Good morning. Just to bring it all together on the investment banking fees, the strong kind of out pipelines. How are you thinking about the back half of the year? I think you talked about $300 million to $350 million of revenues maybe last month. So how do you still -- do you still feel comfortable about that range?

Chris Gorman
Chairman and Chief Executive Officer at KeyCorp

Yeah, Matt. It's Chris. That is the range that we would -- that we believe we'll do and our revenues will be in the back half of the year. We ended the first half of the year right around $300 million and we've guided all along to $600 million to $650 million and that's unchanged.

Matt O'Connor
Analyst at Deutsche Bank Aktiengesellschaft

Okay. And then sticking with fees, the Trust & Investment Management or Investment Services, obviously, nice growth there, some boost for the market. But just remind us what else is going on there that might drive growth beyond what the market is giving us there. Thank you.

Chris Gorman
Chairman and Chief Executive Officer at KeyCorp

Well, one of the things we talked about in my initial comments is we're clearly really growing our mass-affluent business. That was the business where we brought in 30,000 new customers and about $3 billion of total assets to Key. So that's really the -- that's a big driver of that line.

Matt O'Connor
Analyst at Deutsche Bank Aktiengesellschaft

Okay. Thank you very much.

Chris Gorman
Chairman and Chief Executive Officer at KeyCorp

Thank you, Matt.

Operator

Next, we go to Manan Gosalia with Morgan Stanley. Please go ahead.

Manan Gosalia
Analyst at Morgan Stanley

Hey, good morning. I just wanted to ask on the ACL ratio. I mean, as the loans are coming down, you're ratcheting up results from a dollar perspective. So the ACL ratio has been going up fairly steadily. How do you think about those reserve levels? And what's the right level here if the macro environment remains stable?

Chris Gorman
Chairman and Chief Executive Officer at KeyCorp

Sure. Well, first of all, thank you for the question. You know, the three things that really drive that are, as you point out, loan growth, your view of the macro economy, and then idiosyncratic to the actual credits. I could see a scenario depending on how this plays out where we evaluate what the total reserve is, but I think it's premature right now only because it's still unclear to us exactly what path the economy is going to take. But as we get more clarity, we'll continue to evaluate it.

Manan Gosalia
Analyst at Morgan Stanley

So I guess, what you're saying is until there's uncertainty, you probably keep the reserves at these levels and then when you get a little bit more certainty, you can start to bring that down and rightsize that relative to your loan growth? Is that fair?

Chris Gorman
Chairman and Chief Executive Officer at KeyCorp

Right. We'd constantly be looking at it and adjusting it based on the three metrics that I just shared with you. One, our view of the macro economy. Secondly, the size of the book, which, obviously, is going down in this instance, and also just the idiosyncratic -- look at things like migration and what we have in terms of non-performers and so forth.

Manan Gosalia
Analyst at Morgan Stanley

Got it. Thank you.

Chris Gorman
Chairman and Chief Executive Officer at KeyCorp

Thank you.

Operator

Next, we go to Steven Alexopoulos with JPMorgan. Please go ahead.

Steven Alexopoulos
Analyst at JPMorgan Chase & Co.

Hey, good morning, everyone.

Chris Gorman
Chairman and Chief Executive Officer at KeyCorp

Hey Steve.

Clark Khayat
Chief Financial Officer at KeyCorp

Hey Steve.

Steven Alexopoulos
Analyst at JPMorgan Chase & Co.

I want to start -- Clark, thank you for all the detailed disclosures on NII. We've obviously beat that horse on this call quite a bit. But just assuming that we get two cuts this year, just say September and December, what's your bias in terms of where you'll likely be in terms of the NII range for the year?

Clark Khayat
Chief Financial Officer at KeyCorp

Look, I think with two cuts, we're going to be closer to the bottom end of our range. But I would tell you just from an overall health of the business, I'd take the second cut because I think it drives more loan demand. I think it buys more capital markets activity. I think it gets people more engaged in economic investment. So I think it's a trade we certainly would make going into 2025 versus, I guess, maximizing what's in the fourth quarter.

Steven Alexopoulos
Analyst at JPMorgan Chase & Co.

Got it. Okay. Thanks. And for my follow-up question, I want to go back and ask John's question a little bit different on expenses. And I know you're not going to give 2025 outlook at this point. But if you do achieve the expense outlook this year, I think it's basically three years in a row where you haven't had any real expense growth.

And I guess what we're curious of, you know, there's lots of ways to achieve that. One of them is just deferring expenses and projects until the environment is better. It is that the -- can you just help us understand that? Is there a catch-up in expenses coming because you've been deferring and you have an expense growth for multiple years? Or should, the next year as the revenue environment gets better, just looks like a more normal expense year for the company?

Chris Gorman
Chairman and Chief Executive Officer at KeyCorp

So, Steve, the answer is, as we look forward, it will be a more normal expense year for the company as we continue to come out of the position that we're in. We have been investing though. And the reason we've been able to invest is we took $400 million of expenses out last year just for the purpose of being able to invest in people and in technology and in the businesses that we're trying to grow like our private client business, our payments business, our Investment Banking business.

So expenses will go up in 2025 as you see the pull-through of the earnings that we're talking about, but we have not starved the business. We continued to invest in our migration to the cloud. We continued to spend $800 million a year in our tech area. So -- but in order to be able to continue to invest in the business, I think you can imagine that expenses will go up in 2025, but it's not because of deferred expenses, it's just because our business continues to grow.

Clark Khayat
Chief Financial Officer at KeyCorp

Yeah. And just to put it, reiterate Chris' point there, it just -- investment will be stable to up. It's just the lack of a clear takeout to fund that, that will be the difference.

Steven Alexopoulos
Analyst at JPMorgan Chase & Co.

Yeah. Got it. Okay. That's a great color. Thanks a lot.

Chris Gorman
Chairman and Chief Executive Officer at KeyCorp

Thanks, Steve.

Clark Khayat
Chief Financial Officer at KeyCorp

Thank you.

Operator

Next, we go to Mike Mayo with Wells Fargo. Please go ahead.

Mike Mayo
Analyst at Wells Fargo & Company

Hi, I think I'm missing something very basic and that is that you have the same -- no change to the fixed asset repricing. You have a less favorable loan growth guidance, yet you still have the same NII guidance. So what am I missing in my logic?

Clark Khayat
Chief Financial Officer at KeyCorp

Yeah. Look, I mean, it's -- part of it is there is a range, Mike. So where you land in the range is part of that. A lot of that, as we've talked about on the call, a lot of the increase is going to be structural to the fixed asset repricing. So the plus or minus pieces on that, I think is largely going to be whether or not we have loan growth, but a little bit of that muted loan growth is offset by a little bit stronger deposit performance.

So we hit both of those balance sheet components, one to the negative, one to the positive. And we think those are somewhat offsetting. So the amount of loan growth we see in the second half would be kind of the plus or minus on that range.

Mike Mayo
Analyst at Wells Fargo & Company

You said middle-market pipelines are up 50% quarter-over-quarter. Is that correct? And how much is middle-market of your total commercial?

Chris Gorman
Chairman and Chief Executive Officer at KeyCorp

The answer is that 50% quarter-over-quarter is correct and middle-market would be of total commercial, probably 40%.

Mike Mayo
Analyst at Wells Fargo & Company

So even though you have such strong backlogs and it seems like you have a certain degree of conviction, you still thought you should guide loan growth lower. Is that correct?

Chris Gorman
Chairman and Chief Executive Officer at KeyCorp

We did. And one of the things -- one of the reasons we felt that way, Mike, is that our exit rate was lower than our average loan rate, which was part of our thinking there.

Mike Mayo
Analyst at Wells Fargo & Company

And then just a separate topic, Chris. In terms of the merger environment, I feel like the topic died down here recently, but you said that you'd be willing and able to pursue another First Niagara sort of deal. Is that still the case? And under what circumstances do you think it would become more likely, would it be more likely after the election? What do you think the tone is in DC and what's your appetite?

Chris Gorman
Chairman and Chief Executive Officer at KeyCorp

Sure. So as it relates to a depository, I don't see anything happening in the near future. I think the obstacles to completing a deal is, first of all, can you get it approved? Secondly, if you can get it approved, how long does it take and what's left of the business after you get it approved?

As I mentioned earlier, I think, there are some real questions on, you know, everyone seems to be coalescing around the soft landing. I hope people are right. I'm not sure that that's a beta company. And so, I think as you're thinking about buying a business, you're buying their book and of course, unrealized losses become realized losses.

So for all those reasons, I don't see it happening in the near future. What I had mentioned in the -- on the call that you had sponsored is I said, with respect to First Niagara, we were able to keep the clients and keep the people and take 42% of the cost out of the business. And I think that's a pretty good business model in any industry.

So I think that -- I think there will be consolidation. What I've shared with our team is, I don't think there's going to be any consolidation until there's a lot. So I think that -- I think there will be consolidation. Where you will see us spending time is on these entrepreneurial businesses. I'm really proud of our ability to buy entrepreneurial niche businesses and integrate them into our business. That's really hard for a big company to do. And I think we've done it pretty well and that would be things that we'd be focused on in the near- and medium-term.

Mike Mayo
Analyst at Wells Fargo & Company

And then last question, Investment Banking, I know your mix is different, your more loan syndications, you have mergers, but relative to the big banks, I know it's not apples-to-apples completely, but it just doesn't really compare so favorably to them. On the other hand, you said you have record backlogs in Investment Banking. So what areas of Investment Banking are you seeing the record backlogs?

Chris Gorman
Chairman and Chief Executive Officer at KeyCorp

Sure. So the divergence -- I'll start with the divergence. We are focused on certain industries. I think a lot of people had a pretty good quarter with respect to equities. We did not particularly just because; one, it's not a huge business for us; and secondly, equities team tend to be issued in certain verticals at certain times, where we have a strong backlog and it's the most important place for us given our middle-market franchise, Mike, is in M&A because our M&A business pulls through a lot of things like loans, like hedging. So that's where our pipelines are strong. The other area -- we have a commercial mortgage business. And as rates come down, I think you're going to see that business -- rates come down and stabilize, I think you need both candidly. For all the reasons I talked about earlier, I think you're going to see that really pick up in terms of what comes out of the pipe in the second half of the year.

Mike Mayo
Analyst at Wells Fargo & Company

Got it. Thank you.

Chris Gorman
Chairman and Chief Executive Officer at KeyCorp

Thank you. Appreciate your question.

Operator

And next we go to Peter Winter with D.A. Davidson. Please go ahead.

Peter Winter
Analyst at D.A. Davidson

Good morning.

Chris Gorman
Chairman and Chief Executive Officer at KeyCorp

Good morning, Peter.

Peter Winter
Analyst at D.A. Davidson

Good morning. The consumer loan growth was under quite a bit of pressure in the second quarter. I'm just wondering if you could talk about the outlook on the consumer side of the lending business.

Chris Gorman
Chairman and Chief Executive Officer at KeyCorp

Sure. One, our consumer lending, we -- as you know, Peter, we don't have a huge credit card book. It's really mortgage home equity, personal loan, student loans. Not an enormous amount of volume in the mortgage market, the jumbo mortgage market or non-conforming market or the student loan market, which is generally what has been on-balance sheet for us.

And we continue to support clients where we can, particularly in held-for-sale mortgages. But I would suspect as we go forward, you will see us do -- and rates come down and those businesses get a little stronger. You'll see us support those clients very actively, but probably do a little bit more of that off-balance sheet. So we'll view that a little bit more as a fee income generator as we service those clients.

We will always have some room on the balance sheet to accommodate good clients as it relates to non-conforming structures, as an example. But that will be probably less so than it's been in the last few years.

Peter Winter
Analyst at D.A. Davidson

Would you expect a similar -- just given the low yields, a similar type of decline going forward on the consumer side?

Clark Khayat
Chief Financial Officer at KeyCorp

In terms of what we've seen this year?

Peter Winter
Analyst at D.A. Davidson

Well, just relative to the second quarter.

Clark Khayat
Chief Financial Officer at KeyCorp

Yeah. I mean, I'd have to go back and look for sure, but you have student loans and mortgages, right? They just have structural paydowns every month. So we'll see that book continue to come down at a sort of normalized rate. I think it will accelerate as rates come down, but they have to come down quite a bit, frankly, for a lot of refi. So I think, what you're seeing is probably illustrative of what you'd expect going forward.

Peter Winter
Analyst at D.A. Davidson

Okay.

Clark Khayat
Chief Financial Officer at KeyCorp

Differently. I don't know of any unique thing that happened in the second quarter that would have driven consumer loan growth down more than expected.

Peter Winter
Analyst at D.A. Davidson

Okay. And then just on a different question, just on buybacks. I know there are no plans to buy back stock this year. But Chris, I'm just wondering what are some of the parameters you're looking at to get back into the market to buy back stock?

Chris Gorman
Chairman and Chief Executive Officer at KeyCorp

Well, the first parameter would be to really have a firm understanding of where the Basel III endgame is going to be because until we know what the phase-in period is and what capital is going to be required. It's -- that's just -- I think that's a very important piece of the equation. And for us, obviously, we had mentioned we've been under-earning. And as our balance sheet heals, that will give us an opportunity at the appropriate time to revisit that. But we've been very clear. We're not going to engage in any buybacks this year for sure because we, in fact, don't even have a plan approved by the Board. But going forward, obviously, like everybody, we'll be taking a look at it.

Peter Winter
Analyst at D.A. Davidson

And then just one last -- just clarification question, Clark, on Steve's question about the NII range. You mentioned with two rate cuts closer to the bottom end of the range. Does that mean closer to 2% down?

Clark Khayat
Chief Financial Officer at KeyCorp

It's closer to 5%. So it would be the --

Peter Winter
Analyst at D.A. Davidson

Upper-end of the down range.

Clark Khayat
Chief Financial Officer at KeyCorp

Yeah, we can wrestle on those semantics, but yes, closer to the 5% down.

Peter Winter
Analyst at D.A. Davidson

Got it. Thanks. Thanks for taking my questions.

Chris Gorman
Chairman and Chief Executive Officer at KeyCorp

Thanks, Peter.

Clark Khayat
Chief Financial Officer at KeyCorp

Thanks, Peter.

Operator

And I'll now turn the conference back to Chris Gorman for closing remarks.

Chris Gorman
Chairman and Chief Executive Officer at KeyCorp

Again, thank you for participating in our call today. If you have any follow-up questions, you can direct them to Brian and our Investor Relations team. This concludes our remarks. Thank you.

Operator

[Operator Closing Remarks]

Corporate Executives

  • Brian Mauney
    Head of Investor Relations
  • Chris Gorman
    Chairman and Chief Executive Officer
  • Clark Khayat
    Chief Financial Officer

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