Michael L. Manelis
Executive Vice President and Chief Operating Officer at Equity Residential
Thanks, Mark, and thanks to everyone for joining us today. This morning, I will review our second quarter 2024 operating performance, as well as provide some highlights of our increased same-store operating guidance. As you saw in our release, our overall operating fundamentals remain healthy, driven by good demand across our portfolio and a strong renewal process that resulted in low resident turnover and strong occupancy of 96.4% for the quarter.
As Mark mentioned, we are benefiting from what we see as a solid job picture across the country, keeping our residents well employed with growing wages, as well as very little competitive new supply in our established markets. The rent to income ratio on new move-ins during the quarter remained stable at around 20%. Not surprisingly, we are also benefiting from a very low percent of our residents moving out to buy homes. About 7.5% of our move-outs gave bought home as the reason. This is the lowest number we have seen in any given quarter. That, along with the benefits of our centralized renewal process, has made our year-to-date results on renewals, both in terms of the volume of residents renewing and the achieved renewal rate increases, a key driver to our outperformance.
As has been the case for a while now, our East Coast markets are the best performers, with occupancies around 97%. On the West Coast, Seattle is performing particularly well and San Francisco is showing improvement, but not quite at the pace of Seattle. Our Southern California markets have good demand but are feeling some pressure on pricing. In our expansion markets, we continue to feel the impact of new supply as expected, but have been able to maintain occupancy at or above 95%. Given the strong demand in those markets.
Overall, we continue to see improvements in the eviction process times as the court systems work through their backlogs and the number of long-standing delinquent residents continue to decline. This trend continues to support our view that we will see overall improvement in bad debt net contribute 30 basis points to our same-store revenue for the full year. Given all of these trends, we have revised our full year same-store revenue guidance midpoint to 3.2%, which includes an assumption of seasonal moderation in both new lease and renewals and a normal decline in occupancy later in the year.
Now, a little more color on the individual markets. Starting in Boston, the market is performing in line with our expectations, which assume that it would be one of our best markets in 2024. Occupancy is holding strong amidst the highly seasonal summer leasing months as compared to past years when we often saw declining occupancy as residents churned in and out more frequently.
Overall, strong retention in the second quarter, along with continued new lease growth, has positioned us well as we finished the primary leasing season. We are seeing good performance in both our urban and suburban portfolios here, but the urban portfolio produced stronger results in the quarter. The market has a stable employment picture and little new competitive supply being delivered in 2024.
New York continues to perform very well. We think this market probably has the best supply demand dynamics in the country for the next couple of years. We are over 97% occupied with both new leases and renewals coming in better than expected. Overall, the economy in New York feels healthy with a solid and increasingly diversified employment base. In fact, the private sector employment in New York is at an all-time high. All indications are that this market will continue to show strength through the remainder of the leasing season.
Washington DC continues to be a real standout performer for us in 2024. The market is over 97% occupied and showing great rental rate growth. Demand feels good across all of our submarkets and we expect this to continue, but we will be keeping an eye on new supply deliveries in the back half of the year as we have felt isolated periods of pressure in the Central DC submarket.
In Los Angeles, a generally stable employment picture is leading to good demand in the market. Traffic and applications are up and our second quarter occupancy, while slightly below where we wanted it to be, is up 70 basis points from the second quarter of 2023. During the quarter, our new lease change was negatively impacted by some concentrated new supply in Hollywood, Mid Wilshire, as well as some shadow supply coming into the market in downtown and West LA submarkets from evictions.
Our suburban deals in Ventura and Santa Clarita, which did not experience this, are leading the pack. We are already seeing marked improvement to the new lease change in the third quarter, but we expect this stat to continue to be volatile as the market works through filling these units which remains a catalyst to our revenue growth. Rounding out, the rest of Southern California, San Diego and Orange County are continuing to see good demand, but we are seeing some price sensitivity with residents willing to move farther out in these markets for affordability reasons.
Now for the markets that may be of most interest, San Francisco, Seattle and our expansion markets of Dallas-Fort Worth, Denver, Atlanta and Austin, San Francisco and Seattle continued to perform better than expected with Seattle outperforming the most. Remember that we entered the year with relatively modest expectations and the potential for upside in both of these markets. In San Francisco, demand feels good right now and we are seeing some of the best weeks in terms of traffic and application volume.
We continue to see really positive signs in the downtown submarket in regards to the quality of life issues. Property crime is down and the city's nightlife scene is thriving. Recent reports that sales force is pushing harder on return to office should have a positive impact on the city. Looking forward, there is little new supply coming to the market. Overall starts are way down and there have been no new starts of competitive product for the last three quarters, which supports improving conditions for the next couple of years.
As I mentioned earlier, Seattle is really showing signs of recovery. Occupancy is 96.2%. Our renewal performance remains strong. We're feeling good about both the quality of life issues in the market, as well as tractions in places like South Lake Union from the return to office at companies like Amazon. The tech employment here looks solid as we see more postings for positions in both the city of Seattle and the Bellevue Redmond area. And looking at our migration patterns, we are also seeing more people come to us from the farther out suburbs, which is an additional demand driver to our assets.
Also, we expect our large concentration of properties in central Seattle to benefit from a newly completed $800 million infrastructure project that better connects downtown to the waterfront and created a spectacular new park for our residents to enjoy. We are excited to join in the effort to enhance downtown Seattle with our newly completed $8 million improvement of the staircase plaza at our 761 unit Harbor Steps Apartments. Our steps and the associated new retail there are another way to connect the city down to the newly activated waterfront park. At this point, the Seattle market is positioned to do well, but there is supply coming later this year and we need to see if the demand and pricing holds through the third quarter.
Switching to the expansion markets. There's really no surprises here. We continue to see demand, but it's a challenging operating environment for both new leases and retention given the amount of new supply. Right now, the pressure on new leases makes renewing residents the number one priority in these markets. Overall, the expansion markets are performing in line with our expectations with Dallas and Denver leading the way. Looking forward, we're excited to grow our portfolio and create operating scale in these markets that continue to demonstrate long-term demand from our target affluent renter demographic.
And finally, on the innovation front, this past quarter, we began testing a new AI resident assistant that we anticipate could handle 75% of general resident inquiries, including the ability to help residents triage basic service requests and then automatically submit those that require a visit from our service members. In addition, we continue to see promising results with a self-guided tour experience app that increases tour availability to meet the needs of our prospects. We are very excited about these initiatives as they will continue to create future operating efficiencies while providing a more seamless customer experience. I want to give a shout out to our amazing teams across our platform for their continued dedication to innovation, enhancing customer service, and their exceptional, disciplined approach to expense management.
With that, I'll turn the call over to Bob.