MetLife Q2 2024 Earnings Call Transcript

Presentation

[Operator]

Ladies and gentlemen, thank you for standing by. Welcome to the MetLife Second Quarter 2024 Earnings Conference Call. At this time, all participants are in a listen-only mode. [Operator Instructions] [Operator Instructions] Before we get started, I refer you to the cautionary note about forward-looking statements in yesterday's earnings release and to risk factors discussed in MetLife's SEC filings.

With that, I will turn the call over to John Hall, Global Head of Investor Relations. Please go ahead.

[John Hall, Head of Investor Relations at MetLife]

Thank you, operator. Good morning, all. We appreciate you joining MetLife's Second Quarter 2024 Earnings Call. Before we begin, I'd point you to the information on non-GAAP measures on the Investor Relations portion of metlife.com, in our earnings release and in our quarterly financial supplements, which you should review. On the call this morning are Michel Khalaf, President and Chief Executive Officer and John McCallion, Chief Financial Officer. Other members of senior management are also are also available to participate.

We released our supplemental slides last night, and they are available on our website. John McCallion will speak to them in his prepared remarks. An appendix to the slides features disclosures, GAAP reconciliations and other information for your review. Q&A will follow prepared remarks, and we'll end just before the top of the hour. As a reminder, please limit yourself to yourself to one question and one follow-up.

Now to Michel.

[Michel A. Khalaf, President and Chief Executive Officer at MetLife]

Thank you, John, and good morning, everyone. We're very pleased with the second quarter results that we posted last night and believe the quarter clearly reflects MetLife's core strength, including the momentum across our businesses and greater predictability of our performance achieved through our consistent execution. The expectations we shared about our about our performance came to pass in the second, in line with our forecast, and in some cases, even better.

After normal seasonal impacts in the first quarter, the performance of our flagship Group Benefits Group Benefits franchise shone through in the second quarter. Variable investment income, or VII, performed in line with the expectations we laid out in the first quarter, with the recovery in private equity returns partially offset by the performance of real estate funds, which saw significantly narrower losses in the second quarter.

The broad diversification of our businesses has proven to be a fundamental strength for MetLife, creating many natural offsets and allowing us to generate growth while navigating the tides of shifting business and economic dynamics. And our ability to generate strong recurring cash flow, coupled with our discipline to apply capital to its highest and best use, enables us to drive sustained long-term value for our highest. In the second quarter, we reported adjusted earnings of $1.6 billion or $2.28 per share, up 18% from the prior year.

The strong result was driven by favorable underwriting, good volume growth and higher variable investment income led by the positive performance I just mentioned. In total, net income in the mentioned was $912 million, substantially higher than $370 million in the prior year period. Strong adjusted earnings growth, aided by our unwavering focus on execution, generated outstanding results measured by several of our key performance metrics.

MetLife posted a 17.3% adjusted return on equity in the quarter, well above our target range of 13% to 15% and a powerful example of our ability to efficiently deploy quarter, and generate profitable growth for our shareholders. MetLife's direct expense ratio in the second quarter was 11.9%, an improvement year-over-year and below our 12.3% annual target. As we have noted before, the positive leverage in this ratio is not only a measure of our ability to control costs, but also our capacity to grow revenue at a grow revenue at a faster rate than expenses, and the second quarter, both top line growth and lower direct expenses were contributors to our excellent quarterly expense ratio.

When we established our Next Horizon strategy almost five years ago, it was supported by the interconnected foundational pillars of focus, simplify and differentiate. Our success in executing against our focus pillar is evident in the high-teen internal rates of return we achieve on new business and our strong enterprise-wide return on equity. Similarly, our success in executing against our simplified pillar manifests in our improving expense ratio. Our drive to execute against our differentiated pillar is essentially funded by the success we've achieved through our focus and simplify pillars.

When we activated Next Horizon, we committed to free up $1 billion of expense capacity to invest in growth initiatives and technology, and we have done so, matching both sides of this equation. This shows up in dozens of internal technology initiatives that are making it easier for customers to purchase our products, as well as for them to receive their benefit and retirement payments. We see our capacity to invest in technology at MetLife's scale as a true differentiator relative to our competitors, which we believe will only get more impactful over time.

There are many tools in our toolbox that will help drive this advantage forward, including artificial intelligence, or AI. From our standpoint, we believe MetLife's large pool of pool of data puts us in an advantaged position with AI having the potential to act as a force multiplier and further widen the divide in our favor, yet this is not just future talk. AI has been part of our playbook at MetLife for years, and we are seeing many initiatives move -- to implementation to create seamless and personalized customer experiences, improve decision-making and empower employees to focus on purposeful work.

Be assured, we understand the power of AI commands great responsibility. With that in mind, we are at the vanguard of this topic, and we'll be issuing our policy on the responsible use of AI in the third quarter. Shifting to our business segment results, our leading Group Benefits business reported adjusted earnings of $533 million, representing an all-time quarterly record, as Group Life mortality experience snapped back from the seasonally impacted first quarter.

Group Life mortality registered a benefit ratio of 79.1% in the second quarter. For the year-to-date period, the Group Life benefit ratio is now firmly at the lower end of our annual target range of 84% to 89%. Our growth strategy in the attractive Group Benefits space is twofold. On a national accounts basis, employers with greater than 5,000 employees, we are driving penetration across employer groups via new products and greater employee participation.

On a regional accounts basis, employers with less than 5,000 employees, we are seeking to accelerate growth via a more refined distribution focus, broader suite of products and by attacking white space, the absence of any employer-offered benefits. Across both avenues of growth, national and regional, increasing enrollment and utilization of voluntary products are primary elements of boosting sales and margins.

Moving to RIS. Business momentum was evident in our Retirement and Income Solutions segment, which enjoyed several notable wins. These included two jumbo pension risk transfer deals totaling $3.5 billion, a $2.2 billion stable value addition, as well as $3.3 billion of U.K. longevity reinsurance, underscoring the breadth of our liability origination in this segment.

Beyond these wins, we continue to see strong flow for structured to see strong flow for structured settlements where we are the market leader, with more than $700 million sold in the second quarter. In Asia, we enjoyed solid growth across a range of metrics. While sales in Japan have been impacted by currency fluctuations, assets under management in Asia continue to grow, rising 5% on a constant currency basis in the quarter. Outside of Japan, sales were up 60% on the strength of a large group sale in Australia.

Looking to Latin America, top line and bottom-line results were strong, again, despite some currency headwinds. Adjusted premium fees and other revenues were up 12% on a constant currency basis, pointing to sustained business momentum in Mexico, Chile, and Brazil. EMEA adjusted earnings rose 10% year-over-year on strong volume growth and higher recurring interest margins.

Adjusted PFOs were up 12% on a constant currency basis due to strong sales across the region. Our business in EMEA is an example of our efficiency mindset at work. We simplified the structure of our business and refocused it on protection products with strong free cash flow, producing positive, tangible results. Moving to capital and cash. MetLife is well-capitalized, and our capacity to generate strong recurring free cash flow allows us to meet our commitments and provide flexibility to proactively seize attractive growth opportunities.

And in the absence of compelling M&A opportunities, we will return capital to our shareholders. We were active on the capital management front in the second quarter from both an equity and debt standpoint. We paid common stock dividends of roughly $400 million, reflecting a 4.8% increase to our common stock dividend per share. We also bought back around bought back around $900 million of our common shares in the second quarter and repurchased about another $270 million worth in July.

This brings total common stock repurchase for the year through July to about $2.3 billion. We still have roughly $2.8 billion remaining on our Board authorization. From a debt standpoint, we paid off or redeemed approximately $1.5 billion of debt and issued $500 million of senior debt. We have now largely prefunded our 2025 maturing debt issues. And finally, at the end of the second quarter, we had $4.4 billion of cash and liquid assets at our holding companies, which is above our target cash buffer of $3 billion to $4 billion.

Turning to our recently published Sustainability Report. MetLife operates within a virtuous circle comprised of our customers, our people, our communities, and our shareholders with the objective of delivering long-term value to each of these stakeholders. Perhaps nowhere is the success of these efforts more evident than in the pages of our Annual Sustainability Report and can be found on MetLife's website. In it, you'll see highlights of our efforts to build more confident futures for our stakeholders and updates on our sustainability commitments.

Among our many successes, I am pleased to mention that the MetLife Foundation has surpassed $1 billion in total giving in its history. As a 156-year-old company, and the intent to log another 156 years more, sustainability is an essential part of MetLife's heritage. As I close, one of the objectives of our Next Horizon strategy was to emerge as a stronger, more predictable company.

As we approach the finish line of that five-year strategic cycle, we are on track to accomplish, if not exceed, each of the key targets and objectives we laid out relative to distributable cash, operating leverage and return on equity. As I have said before, we do not stand still here at MetLife. We constantly look for opportunities to raise the bar and challenge ourselves further, pursuing these new challenges with passion and enthusiasm. We are hard at work developing and pressure testing our next five-year strategy, which we are calling New Frontier.

This will build on the core pillars of Next Horizon while looking to accelerate growth, boost returns, and foster consistency. The first stop on this journey will begin with our annual board strategy review in September. Subsequently, I look forward to sharing with you our plans for the future at our Investor Day scheduled for December 12th of this year.

Now I'll turn it over to John to cover our quarterly performance in more detail.

[John D. McCallion, Executive Vice President and Chief Financial Officer at MetLife]

Thank you, Michel, and good morning. I'll start with the 2Q 2024 supplemental slides, which provide highlights of our financial performance and an update on our liquidity and capital position. Starting on page three, we provide a comparison of net income to adjusted earnings in the second quarter. We had net derivative losses, primarily due to the strengthening of the US dollar versus the yen, as well as higher interest rates.

That said, derivative losses were partially offset by market risk benefit, or MRB, remeasurement gains due to the higher interest rates and stronger equity markets. Net investment losses were mainly the result of normal trading activity for fixed maturity securities in a higher rate environment. Overall, the investment portfolio remains well positioned, credit losses continue to be modest, and our hedging program performed as expected.

On page four, you can see the second quarter year-over-year comparison of adjusted earnings by segment, which should not have any notable items in either period. Adjusted earnings were $1.6 billion, up 9% and 11% on a constant currency basis. Favorable underwriting, volume growth and higher variable investment income drove the year-over-year increase. This was partially offset by lower recurring interest margins. Adjusted earnings per share were $2.28, up 18% and up 20% on a constant currency basis.

Moving to the businesses, group benefits adjusted earnings were $533 million, up 43% year-over-year, primarily due to favorable underwriting margins. The group life mortality ratio was a record low of 79.1%, well below our annual target range of 84% to 89%, driven by favorable experience across all coverages. The strong group life results mirrored the notably low number of US deaths between the ages of 25 and 64 in April and May, according to CDC data.

Regarding non-medical health, the interest-adjusted benefit ratio was 70.8% in the quarter, toward the bottom end of our annual target range of 69% to 74%, and below the prior year quarter of 73.7%. Favorable disability results benefited from a reserve adjustment of approximately $30 million after tax. Turning to the top line, group benefits adjusted PFOs were up 3% year-over-year. Taking participating contracts into account, which dampened growth by roughly 200 basis points, the underlying PFOs were up approximately 5% year-over-year, and at the midpoint of our 2024 target growth range of 4% to 6%.

Group benefits 2Q 2024 year-to-date sales were up 11%, driven by strong growth across most products, including our suite of voluntary products. RIS adjusted earnings were $410 million, down 2% versus the prior year.. Lower recurring interest margins were partially offset by higher variable investment income and strong volume growth. RIS investment spreads were 121 basis points, down six basis points sequentially, mainly due to the expiration of interest rate caps in the second quarter of 2024.

We anticipate that spreads will remain between our annual target range of 115 and 140 basis points in the third quarter. Although we foresee an increase in variable investment income, it will likely be balanced out by reduced earnings from the expiration of the interest rate caps. RIS adjusted PFOs, excluding pension risk transfers, were up 4% year-over-year, primarily driven by strong sales of institutional income annuities as well as growth in UK longevity reinsurance. With regards to PRT, we had approximately $3.5 billion in deals in the second quarter and continue to see an active market.

Moving to Asia. Adjusted earnings were $449 million, up 4% and 8% on a constant currency basis, primarily due to favorable underwriting margins and higher variable investment income. For Asia's key growth metrics, general account assets under management on an amortized cost basis were up 5% year-over-year on a constant currency basis. Sales were up 4% on a constant currency basis compared to a strong prior year quarter.

While Japan sales were down 19% year-over-year on a constant currency basis, primarily due to the impact of yen volatility on foreign currency products. This was more than offset by strong sales growth of 60% in the rest of the region, including a large group case in Australia. Latin America adjusted earnings were $226 million, up 3% on reported basis and 8% on a reported basis, primarily driven by solid volume growth across the region and favorable underwriting.

This was partially offset by lower Chilean encaje returns of a negative 2.4% in Q2 of 2024 compared to a positive 1.4% in Q2 of the prior year. Latin America's top line continues to perform well as adjusted PFOs were up 9% or 12% on a constant currency basis, driven by growth across the region. EMEA adjusted earnings were $77million, up 10% and 20% on a constant currency basis, driven by volume growth and higher recurring interest margins. This was partially offset by less favorable expense margins year-over-year.

EMEA adjusted PFOs were up 7% and 12% on a constant currency basis, and sales were up 31% on a constant currency basis, reflecting strong growth in Turkey, the Gulf and the U.K. MetLife Holdings adjusted earnings were $153 million, down 27% versus the prior year quarter. The primary driver was the foregone earnings due to the reinsurance transaction that closed in November. Corporate and Other adjusted loss was $220 million versus an adjusted loss of $228 million in the prior year.

The company's effective tax rate on adjusted earnings in the quarter was approximately 24% and within our 2024 guidance range of 24% to 26%. On page five, this chart reflects our pretax variable investment income for the prior five quarters, including $298 million in Q2 of 2024. Private equity portfolio, which makes up the vast majority of the VII asset balance, had a positive 2.3% return in the quarter, while our real estate equity funds had a negative 1.4% return in the quarter.

As a reminder, both private equity and real estate equity are reported on a one-quarter lag. Looking ahead, we expect VII returns to continue to improve over the course of second half of the year. On page six, we provide VII post-tax by segment for the last four quarters and the second quarter of 2024. As you can see in the chart, Asia, RIS and MetLife Holdings continue to hold the largest proportion of VII assets given their long-dated liability profile.

Now turning to page seven. The chart on the left of page illustrates the left of page illustrates the split of our net investment income between recurring and VII for the last three years, including second quarters of 2023 and 2024. Adjusted net investment income in Q2 of 2024 was up $120 million year-over-year. Recurring investment income has benefited from higher interest rates, partially offset by the roll-off from higher interest rates caps. In addition, we have seen VII improvement driven by higher private equity returns.

Turning your attention to the right side of the page. This shows our new money yield versus roll-off shows our new money yield versus roll-off yields since second quarter of 2021. Over the last nine quarters, new money yields have outpaced roll-off yields, consistent with higher interest rates. In the second quarter of 2024, our global new money rate achieved the yield of 6.27%, 63 basis points higher than the roll-off rate. We anticipate that the new money yields will remain above roll-off yields given the prevailing interest rate environment.

However, the spread can fluctuate depending on the mix of sales across our businesses. Now moving to expenses discussed on page eight, this chart shows a comparison of our direct expense ratio for full year 2023 of 12.2% and the first two quarters of 2024, both at 11.9%. As we have highlighted previously, we believe our full year direct expense ratio is the best way to measure performance due to fluctuations in quarterly results. Our Q2 direct expense ratio benefited from solid top line growth and ongoing expense discipline.

Looking ahead, we would expect our direct expense ratio to be higher in the second half of the year, consistent with the seasonal nature of our business. That said, our performance year-to-date positions us well to achieve a full year 2024 direct expense ratio of 12.3% or below demonstrating our consistent execution and a sustained efficiency mindset. I will now discuss our cash and capital positions on page nine.

Cash and liquid assets at the holding companies were $4.4 billion at June 30th, which is above our target cash buffer of $3 billion to $4 billion, but down from $5.2 billion at March 31st. The sequential decline in holding companies' cash is primarily a result of approximately $1.5 billion used in April for a debt maturity and a debt redemption, partially offset by a $500 million senior debt issuance in June.

Beyond this, cash of the holding companies reflects the net effects of subsidiary dividends, payment of our common stock dividend, and share repurchases of roughly $900 million in the second quarter, as well as holding company expenses and other cash flows. In addition, we have repurchased shares totaling approximately $270 million in July. For our US companies, preliminary second quarter year-to-date 2024 statutory operating earnings were approximately $1.9 billion, essentially flat year-over-year, while net income was approximately $1.3 billion.

We estimate that our total US statutory adjusted capital was approximately $18 billion as of June 30, down 2% from March 31, 2024, primarily due to dividends paid and derivative losses partially offset by operating earnings. Finally, we expect that Japan's solvency margin ratio to be approximately 670% as of June 30, which will be based on statutory statements that will be filed in the next few weeks. Before I wrap up, I would just like to highlight that we have an updated commercial mortgage loan slide as of June 30 in the appendix.

Overall, the CML portfolio continues to perform as expected with attractive loan-to-value and debt service coverage ratios as well as the expectation of modest losses. In summary, the underlying strength of our business fundamentals was evident with strong top line growth, disciplined underwriting and prudent expense management. Our Group Benefits segment achieved record earnings. Higher interest rates continue to support flows and spreads. And we continue to see improvement in variable investment income.

MetLife continues to move forward from a position of strength with a strong balance sheet and a diversified set of market-leading businesses, generating solid recurring free cash flow. And we are committed to deploying this free cash flow to achieve responsible growth and build long-term sustainable value for our customers and our shareholders.

And with that, I'll turn the call back to the operator for your questions.

Questions and Answers

[Operator]

Thank you. We will now begin the question-and-answer session. [Operator Instructions] We'll go to our first question from Tom Gallagher at Evercore.

[Tom Gallagher, Analyst at Evercore ISI]

Good morning. Wanted to ask a couple on the Group Benefits business. First is, can you just unpack the non-medical health results? How were -- how was the underlying disability versus dental? And where -- also, can you just comment on pricing, maybe on both of those products and how you think about renewals? Thanks.

[Ramy Tadros, Regional President, U.S. Business, and Head of MetLife Holdings at MetLife]

Sure, Tom. Good morning. It's Ramy Tadros here. So, I think just from a headline ratio perspective, just to reference John's remarks, the overall ratio of 70.8, you want to just normalize that for one-off nonrecurring reserve adjustment. So that gets you back into kind of the 72.2 range. So, on your question on dental and disability. So in the second quarter for dental, we did see utilization rates come down from the first quarter. And what you're seeing here is just normal seasonality in that business and where Q1 tends to be heavier in terms of utilization as these benefits reset typically at the beginning of the year.

And in terms of how we think about dental and dental pricing going forward, if you step back from the current quarter -- as you know, dental is an inflationary product, and we do deploy a number of levers to ensure we manage and stay within our target margins. And the two, I would highlight here is that the majority of our claims come within our network, which gives us a greater line of sight and control over margin.

And the other key lever here is renewal pricing. And this is a business where we remain disciplined in terms of our rate guarantee periods. And in aggregate, we can reprice about 80% of our book every year. And that's exactly what we've been doing. So we've been seeing overall trends in the last kind of, call it, year and a half pick up, and we've seen pressure on margins because of that. And we've been taking appropriate action -- pricing action across the entire block in response to that trend.

At this stage, most of these actions are behind us. We've implemented them across the book. And going forward, we'll continue to kind of monitor the trend and take actions as necessary. But just think of that as more business as usual of how you manage an inflationary product like dental. On disability, I would say the underlying block is running very much in line with expectations. We see some slight increases in incidents, but severity has come down and we continue to still see very strong recoveries.

And so, the core business continues to be healthy and very much in line. And I would say just on renewals, in aggregate, we're hitting our target renewal pricing across the book. And we're still maintaining very strong persistency here. So we feel pretty good about both the new business, both about the renewal pricing, coupled with persistency and you clearly need to watch both in this business.

[Tom Gallagher, Analyst at Evercore ISI]

Great. Thanks for that, Ramy. And just my quick follow-up. How are you feeling about the level of competition in the market? We've heard about new entrants putting some pressure on sales and pricing. Are you guys seeing that? Or are you -- is not affecting you in terms of margin and pricing?

[Ramy Tadros, Regional President, U.S. Business, and Head of MetLife Holdings at MetLife]

I mean the short answer is that it's not affecting us. I would overall characterize the market as competitive, largely rational. You occasionally see aggressive pricing, but that is more of a -- of an outlier than the norm here, Tom. I mean our perspective here is also informed by ongoing rigorous surveillance. We look at every single metric in the market on an ongoing basis.

And I would say we have not seen any evidence of a change in the competitive environment. The key point here for us is, as we've always talked about before, we have positioned this business to compete on a range of factors, inclusive of price. So while price is important, the basis of how we compete extends to multiple factors beyond price. This is ultimately a scale business, capabilities matter, experience matter, product breadth matters.

And the ability to invest, which comes with scale, also really matters. So some of the new entrants that you've referenced are pretty small in terms of their overall premium size, they largely operate at the very small end of the market with narrower capabilities. And we haven't seen any meaningful impact or say, any impact on our book from those new competitors.

[Tom Gallagher, Analyst at Evercore ISI]

Great. Thanks.

[Operator]

We'll move next to Suneet Kamath at Jefferies.

[Suneet Kamath, Analyst at Jefferies Financial Group]

Thanks. Good morning. Maybe just to follow-up on Group Benefits. The earnings power of this business has improved pretty substantially. I mean, normally think about this as maybe a $400 million business and excluding the reserve release, you're over $500 million. Is that sort of a sustainable level of earnings power for this business? Or is there anything that we should be thinking about that maybe broke the right way in the quarter?

[Ramy Tadros, Regional President, U.S. Business, and Head of MetLife Holdings at MetLife]

Yeah. Good morning. It's Ramy here. Again, I think the one item I would point to here is the Group Life ratio. This is a historical low for us. It's mainly driven by lower volume. And the lower volume, if you step back and look at the CDC data, in terms of the old course [Phonetic] death in the US population, that has come down significantly in the second quarter as well. So I would say that's the one here that was tailwind in the quarter, which we're pleased with.

But if you think about our expectations on a go-forward basis, we think mortality will kind of moderate back in line with historical levels. You still see the seasonality that you in this business. And so a better view of that on a run rate basis, I'll bring you back to our guidance range. And if you look at that on a year-to-date basis, we're about 84.7. So I think that's the one that you want to kind of look out for in terms of the, I would say, the one item this quarter, which was material, which gave us a bit of a tailwind here.

[Suneet Kamath, Analyst at Jefferies Financial Group]

Got it. That makes sense. And then I guess on RIS, in terms of the spreads, I mean, think last quarter, you guided to maybe eight bps to 10 bps of sequential compression. I think you came in much better than that. So just curious what you'd attribute that to? And then how should we be thinking about the progress of that spread as we kind of transition to 3Q and then ultimately 4Q?

[Ramy Tadros, Regional President, U.S. Business, and Head of MetLife Holdings at MetLife]

Yes. Thanks, Suneet. It's John. Good morning. So as you mentioned, so in the quarter, we came in at 121 basis points, that was within the 115 to 140 guidance. And then if you exclude VII, it was 119. And so a couple of things, right? We saw continued improvement in VII in the quarter. As you mentioned, we expected a decline from first quarter as a result of lower recurring interest margins due to the roll off of the interest rate caps.

And we did anticipate it to be eight to 10. It came in less, and it's primarily due higher-than-expected interest rates which we took advantage of during the course of the quarter. And so it was a little better than we thought. Having said that, I think our guidance that we gave last quarter is we continued to believe another eight to 10 would occur during the course of the Q3 on ex-VII as most of the of the remaining interest rate caps mature over the course next few months.

And then we should see spreads stabilize in most of the in-the-money interest rate caps purchased primarily during kind of pre- and even in the COVID era matures by then. So that's kind of how I would kind of play out the rest of this year. And I think if you go back to what we said at the outlook call, which was, we thought, all in, 2024 would show an all-in spread similar to 2023. And that's generally where we're trending towards.

[Suneet Kamath, Analyst at Jefferies Financial Group]

Okay. Thanks, John.

[Operator]

Next, we'll move to Ryan Krueger at KBW.

[Ryan Krueger, Analyst at KBW]

Hey, thanks. Good morning. I guess on Japan, could you give some perspective on the sales environment there? I think you had -- it was a tougher year ago comparison, but you had some declines in sales. So just hoping to get a little more color on the different product areas there.

[Ramy Tadros, Regional President, U.S. Business, and Head of MetLife Holdings at MetLife]

Hey, Ryan, it's Lyndon here. So let me give you some color on sales across Asia, including what we're seeing in Japan. So sales for the quarter grew 5%, including our divested operations in Malaysia. We also saw a 5% growth in assets under management. While Japan single premium FX sales were impacted by the yen weakness, we did see an offset when we look at across the rest of Asia. Japan sales were lower in the single premium US dollar products.

But as you said, we're up against a tough comparative. In the second quarter, the weaker yen did impact the overall market for the foreign currency products. And so if we look at the overall banca market, this market has shrunk, but we continue to maintain our share in this space. Look, we have a diversified portfolio, and we are rebalancing between product mix between yen and US dollars.

So if you look at the outlook for yen products, it has improved with higher interest rates and also with the positive macro environment that we're seeing in Japan. Now we have introduced a couple of new products, both the variable life as well as cancer product earlier this year. And they both have performed very well. We've got other product launches planned in the pipeline, some coming in later this year, as well as at the beginning of next year.

So we've got strong growth in the rest of Asia, and that's also contributing to the overall story. We saw solid performance in Korea, in China, in India, and also strong year-over-year growth in all these countries. And then in the quarter, in Japan, we benefited from a large group case which came on risk in the second quarter. If we look at the outlook, first half actual sales were in line with the prior year, and we expect a similar trend as we go through the second half. So given this, we expect full year sales for Asia to be flat year-over-year. I hope that helps.

[John D. McCallion, Executive Vice President and Chief Financial Officer at MetLife]

Yes. And I would just -- it's a large group case in Australia. I think you mentioned Japan, but...

[Michel A. Khalaf, President and Chief Executive Officer at MetLife]

Sorry, yes, in Australia.

[Ryan Krueger, Analyst at KBW]

Thanks. One quick follow-up. I think I think you -- I think there's been some elevated surrender activity in Japan. Just -- any more info on that? And to what extent has that impacted earnings in recent quarters?

[John D. McCallion, Executive Vice President and Chief Financial Officer at MetLife]

Yes. Now we did see some benefit in earnings. We saw a 4% increase in adjusted earnings on a reported as well as an 8% increase on a constant currency basis. This was driven both by favorable underwriting given by the surrenders, as well as variable investment income. When you look at surrender activities, it was higher than expected in the quarter, given we had the weaker yen as some customers choose to lock in some of the gains.

And if we look at the VII in the quarter, Asia does get a higher allocation of real estate equity funds in the -- and so in the quarter, we did see better performance in the real estate relative to the prior year. We've also had good expense management in the quarter, and that's contributed to the stronger earnings. If you look at the outlook for the year, we expect full year earnings to kind of remain strong, in line with guidance. VII performance will continue to be a factor that will impact our earnings going forward.

[Michel A. Khalaf, President and Chief Executive Officer at MetLife]

Thank you.

[Operator]

We'll go next to Wes Carmichael at Autonomous Research.

[Wes Carmichael, Analyst at Autonomous Research]

Hey good morning. Thanks for taking my question. Maybe just focusing on Japan for a second, but with the SMR ratio around 670% in the quarter, could you maybe just give us an update regarding the transition to ESR in Japan, if there's been any material changes in how you're feeling about implementation at this point?

[John D. McCallion, Executive Vice President and Chief Financial Officer at MetLife]

Wes, it's John. Good morning. So as you mentioned, 670% is our estimate for the quarter. We'll file that in a few weeks. I'd just like to start out by saying no concerns around capital generation or dividends, right? And that ratio tends to have some asymmetrical impacts when rates rise. But as we know, the overall economic value of businesses improved. So the other thing we saw in this quarter is it's generally a heavier cash out quarter for us. We have higher dividends. We pay taxes.

So there's a little bit of timing there. And then as you mentioned, the new ESR comes into effect April 1, 2025. We'll report on that for the first time, March 31, 2026. And that is more of an economic framework, one of which that we have typically managed this business. We've used economic as well as stat as we think about like product pricing and development and things like that. So that's kind of a good place to start from.

In addition, I'd say implementation is going well. We don't see any big issues. There are some -- a few items that we're just continuing to work through with the regulator. But even if those don't come to fruition, we can certainly manage, but we're hopeful to make some improvements to the kind of the current situation. All in, we're comfortable. And I'd say -- I'd say, supportive of moving from the SMR to the ESR.

[Wes Carmichael, Analyst at Autonomous Research]

Thanks, John. And just maybe switching to the commercial mortgage loan portfolio. I think the loan-to-value ratio has deteriorated a little bit, at least in office quarter-over-quarter. But could you give us an update on your watch list? Any loans that are in the foreclosure process and if there's any properties where you might be expecting to take them on balance sheet?

[John D. McCallion, Executive Vice President and Chief Financial Officer at MetLife]

Okay. Great. Thanks, Wes. A lot in there to unpack, but let me just maybe start with the LTV. So you mentioned -- and we kind of forecasted this in the first quarter. We thought year prior, we had kind of given some peak to trough views. We thought it had another 10% broadly to go in some of the more distressed areas. And as you know, when we go through our annual appraisal process, it happens throughout the year, we typically wait for the second quarter.

We find it hard to do it in the first quarter because we'd like to get financial information in our hands before we start that. So 2Q tends to be a heavy revaluation quarter. And so that's kind of what we saw happen generally in line with expectations. Overall, LTV ticked up one point overall. A couple of points more in office. And then as we look out for the rest of this year, probably heavier ones were done in the second quarter.

We'll still see some, I'd say, modest deterioration, maybe another point overall in the second half and a little more maybe a couple of points in office. Look, I think it's playing out as expected. Last year, we had write-offs of roughly 20. We think this year, you're in kind of closer to maybe 100, but maybe below. So still modest. We had a little under $30 million year-to-date so far, and we think we're on track for kind of that kind of closer to $100 million of write-offs for the year, very well within kind of the modest area for us in terms of our capital and size and position.

So again, we think the environment is -- despite the pressure, economic growth remains healthy and that's actually good news for real estate fundamentals. Despite office sector still probably has some kind of some work to do there, but you also have moderating construction pipeline, which is benefiting all properties. And so this is how this sector generally works out. It takes time. It doesn't happen overnight. You need to be well positioned going into it to be able to kind of manage through the kind of the pressure and the distress. And generally, the demand and supply factors typically work themselves out. So all in all, I think things are performing as expected for us, and no change to our view.

[Wes Carmichael, Analyst at Autonomous Research]

Thanks, John.

[Operator]

We'll move next to Jimmy Bhullar at JPMorgan.

[Jimmy Bhullar, Analyst at JPMorgan Chase & Co.]

Hey. Good morning. My questions are mostly answered, but I just wanted to follow-up on a couple of points. First, on Japan, the decline in sales that you saw, how much of that is just a function of comps and maybe the volatility in the yen depressing sales of ForEx products versus an uptick in competition or price reductions by competitors or other market dynamics that are causing you to actively pull back?

[Lyndon Oliver, Regional President, Asia at MetLife]

Hey Jimmy, it's Lyndon here. So yeah, look, we did have a tough comparative last year. I think sales in Japan were up over 40% when we look at last year. So that is driving a lot of the results this year, but we are also seeing a weaker yen, and this has impacted the overall market for foreign currency products. The bank market, as I said, has declined, but we continue to maintain our market position over there. So I do think the volatility in the end is driving some of the decline we're seeing in sales.

[Jimmy Bhullar, Analyst at JPMorgan Chase & Co.]

Okay. And then on RIS spreads, I think you've been clear that there's interest rate caps that are expiring later this year or in the third quarter. But should we assume that they'll stabilize in 4Q on a core basis ex-VII? And then are there other puts and takes as you're thinking about spreads going into next year, whether it's caps or sort of maturity of blocks or anything else or business coming out of end of period that would drive a shift in spread margins one way or the other?

[John D. McCallion, Executive Vice President and Chief Financial Officer at MetLife]

Hey Jimmy. It's John. Good morning. Yeah, as was alluded to in kind of the opening remarks and earlier is that we do have another quarter of eight to 10 bps is what we forecasted. Like I said earlier, we thought we were going to have eight to 10 this quarter, but interest rates were a bit higher than we had assumed at the time we were discussing this in the Q1, and we took advantage of that and a few different things we could do.

So then the remainder -- most of the remaining interest rate cash roll off this quarter, and then you should see stabilization. Also, we're projecting VII to marginally increase each of the next two quarters as well, kind of similar to the trend that we saw here. So, that would be kind of the offset comment I'd make to you. And then you should see some stabilization in the Q4. In terms of beyond that, we'll wait for outlook to go through that information.

[Jimmy Bhullar, Analyst at JPMorgan Chase & Co.]

Okay. And then on competition in Japan, is it still rational? Or are you seeing any evidence of price reductions with the higher interest rates in that market?

[Lyndon Oliver, Regional President, Asia at MetLife]

Look, I mean it is a competitive environment. But I would say it's rational. We always see a player get more aggressive once in a while, but we continue to maintain our pricing discipline and our focus on profitability. We've got a very diversified distribution platform. We've got a wide range of product set to both yen as well as U.S. dollar. We've got good investment origination capabilities along with strong internal reinsurance capabilities. All this combined kind of puts us in a good position, allows us to differentiate and maintain our competitive position in the market.

[Jimmy Bhullar, Analyst at JPMorgan Chase & Co.]

Thank you.

[Operator]

We'll go next to Elyse Greenspan with Wells Fargo.

[Elyse Greenspan, Analyst at Wells Fargo & Company]

Hi. Thanks and good morning. My first question, maybe starting on the PRT side, can you just give some color just on what you see in the pipeline for back half of this year and just any change in the competitive market for that business?

[Ramy Tadros, Regional President, U.S. Business, and Head of MetLife Holdings at MetLife]

Good morning, Elyse. It's Ramy here. With respect to the pipeline, we're still seeing a pretty healthy pipeline here, particularly on the larger end of the market, which is where we focus and where we have [Technical Issues] advantages. And if you step beyond the next couple of quarters, there are just secular trends here that bode really well for us and how we're positioned. If you survey corporate DB plan sponsors and survey after survey, including ours, they all point to a significant and rising proportion of those plan sponsors who are looking to derisk and transfer the risk.

You also have a very large stock of corporate DB assets, $3 trillion if you look at the private market only. And you've got funding status that's pretty good, which makes all of these risk transfers a lot more affordable. So these will always be lumpy, but sitting here now, looking at the rest of the year, we're seeing a pretty healthy jumbo pipeline. And we're also very pleased with what we've done this quarter. As you saw, we did $3.5 billion of PRT. And we're clearly very pleased with our performance here.

[Elyse Greenspan, Analyst at Wells Fargo & Company]

Thank you. And maybe the second question on Asia, the earnings were pretty strong in the quarter. I think you guys called out favorable underwriting maybe in the prepared remarks. Anything just more to think about just kind of the run rate earnings within that segment and anything that stood out in the quarter?

[Lyndon Oliver, Regional President, Asia at MetLife]

Yeah, hi Elyse, its Lyndon here. As I said earlier, I mean, we're pleased with the overall results in Asia or earnings in the quarter. We did see higher-than-expected surrender activity, and that was driven by the weaker yen as some customers start to lock in their gains. And that was higher than expected in the quarter. In addition, we did see Asia does get a higher allocation of real estate equity funds. And in the quarter, we saw better performance in real estate relative to the prior year, so those two are sort of drivers for the strong earnings results in the quarter for Asia.

[Elyse Greenspan, Analyst at Wells Fargo & Company]

Thank you.

[Operator]

We'll take our next question from John Barnidge at Piper Sandler.

[John Barnidge, Analyst at Piper Sandler Companies]

Good morning. Thank you for the opportunity. With the capital regime change in Japan, is there an opportunity to broaden out the Bermuda platform, create more capital-light model? Thank you.

[John D. McCallion, Executive Vice President and Chief Financial Officer at MetLife]

Hey John, its John. Good morning. I'll take that one. So look, I think that's something we've always had in place for quite some time. We actually have two Bermuda entities right now. And we've had them for close to a decade in place. So it's a tool we have used and probably one that we have used successfully with some of our Japan products. I think ESR will allow you to reevaluate some of that and determine what's fit for purpose.

And it's really -- we look at -- one of the factors we always consider as we kind of take our own internal economic model and think about what's a prudent level of capital and then we evaluate that relative to some of the jurisdiction requirements. So -- but certainly, Bermuda has been and continues to be an optimization tool for us. And I think we'll continue to do that, not just -- and by the way, not just with Japan, sometimes we use it with other jurisdictions as well.

[John Barnidge, Analyst at Piper Sandler Companies]

Thanks for the answer, John. And my follow-up question is on the opportunity to leverage the large data that you have. Can you talk about the opportunity set? Is it about driving greater profitability or revenues or close rates of persistency? Thanks.

[John D. McCallion, Executive Vice President and Chief Financial Officer at MetLife]

Hi, John, it's Michel. Thanks for the question. So as I mentioned in my remarks, we've been investing in technology and capabilities and -- that's part of our sort the efficiency mindset that we've built here, freeing up capacity to make those important investments. And the fact that we have size here, we have a lot of data, obviously, is an advantage because we're able to leverage this data. And I would say there are three areas where we've seen, in some cases, early signs, in other cases, more advanced signs of real impact on progress.

One is around the customer experience. And again, if you think about that, very important in terms of meeting not only current but future customer expectations, driving our competitive advantage. I think the other area where we're seeing a potential impact is around driving revenue growth. So technology and data can help drive that. And the third area is around efficiency. And again, here, we see significant opportunities.

You can see from our direct expense ratio, which has come in at below the 12.3 [Phonetic] guidance that we provided in the first half. And our expectation is that whereas we'll see sort of a tick up in the second half, which is typical, we will still expect to come in under the 12.3. And I would say, going forward, those investments that we're making and our ability to leverage data will continue to drive sort of a downward trend when it comes to that as well.

[John Barnidge, Analyst at Piper Sandler Companies]

Thank you for that.

[Operator]

And we'll move next to Mike Ward at Citi.

[Mike Ward, Analyst at Smith Barney Citigroup]

Thanks, guys. Good morning. I was hoping to ask about holdings to your scheme. I'm curious how active those discussions are? Any kind of pressure or change in activity to execute before Fed cuts? Or is it agnostic to that, but any update?

[John D. McCallion, Executive Vice President and Chief Financial Officer at MetLife]

Hey, Mike, good morning. It's John. Thanks for the question. I think I can't remember the last time we spoke about this, but I'd say that obviously, we did the transaction back in November of last year. And think the environment has continued to progress is way I think we would put it. We are still in the same position today, which is that we don't -- we are continuing to meet with third parties. We continue to explore opportunities. This needs to be kind of a win-win, but there's no burning platform where we have to do something.

So it's a real -- it's an opportunity. It's not a requirement for us to or a necessity for us. And so -- but that requires continuous discussions, evaluations, reviews. We did a large nontraditional life transaction last year. We generally have traditional life blocks left. We have obviously LTC, and then we have VA. And obviously, the traditional life is very attractive to people, but it's also attractive to us in terms of returns. So I think that would be a price one.

And then the other ones, there's limited supply of partners that would be willing to kind of think about that. So you're talking about a more narrow universe. So you continue to discuss those things, and we're happy to manage it ourselves. But if we're able to find unique opportunities, then we'll do that. But I would say it's gotten -- discussions continue, but no material changes in terms of momentum.

[Mike Ward, Analyst at Smith Barney Citigroup]

Helpful. Thanks, John. And then maybe on private credit. It seems to be an area of attention, maybe a bit frothy. Just curious how you guys see that landscape? Are you leaning in or being more cautious? And I guess like -- what's your strategy? How do you balance having the ability to originate directly versus investing in some of the boutique shops that you've done?

[John D. McCallion, Executive Vice President and Chief Financial Officer at MetLife]

It's John again. It's an interesting question. I think, first, definitionally, private credit probably has 100 different definitions out there. So that's always a tough one to kind of decide which one you -- which everyone is talking about. But I think at the end of the day, we have been in private credit, broadly speaking, for 150 years, right?

I mean you can -- if you cast a wide net there, whether it's our commercial mortgage loan origination, we have an ag loan platform, we're the largest ag lender outside of the US government. We're -- I think we're the number one infrastructure lender as well. And so -- but we typically were higher grade, and we have some higher-yielding products as well and so we have a number of origination platforms. It's something we've talked about over the years is a unique capability for us.

And so -- but to your point, it's an area that everyone has been jumping in. So now you need to be much -- very disciplined in your approach. There is kind of a -- kind of view around the term private credit. And so we have approached it our way, which is for the long term is the way we think about it. And -- so I think that's used to our approach and everyone has their own unique approach to it, but we're -- there are sectors that much more competitive today that I think we would say you need to be mindful of.

[Mike Ward, Analyst at Smith Barney Citigroup]

Thanks, John.

[Operator]

And that concludes our Q&A session. I will now turn the conference back over to John Hall for closing remarks.

[John Hall, Head of Investor Relations at MetLife]

Great. Thank you, operator, and thanks, everybody for joining for joining us this morning. Have a great summer.

[Operator]

[Operator Closing Remarks]

Participants

Corporate Executives

• John Hall, Head of Investor Relations
• Michel A. Khalaf, President and Chief Executive Officer
• John D. McCallion, Executive Vice President and Chief Financial Officer
• Ramy Tadros, Regional President, U.S. Business, and Head of MetLife Holdings
• Lyndon Oliver, Regional President, Asia

Analysts

• Tom Gallagher, Evercore ISI
• Suneet Kamath, Jefferies Financial Group Inc.
• Ryan Krueger, KBW
• Wes Carmichael, Autonomous Research
• Jimmy Bhullar, JPMorgan Chase & Co.
• Elyse Greenspan, Wells Fargo & Company
• John Barnidge, Piper Sandler Companies
• Mike Ward, Smith Barney Citigroup